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7/2/20
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2020 TLI Club Leadership Training
Club Care & Retention
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Achieving SuccessTaking Care of Our Clubs
Retention
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Taking Care of Our Clubs
Kristy Pedersen, DTMDistrict 50 Club Growth Director
Yvonne Broach, DTMDistrict 50 Club Mentor/Sponsor Chair
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Club Care & Retention Agenda
Life Cycle of a Toastmasters ClubChallenges and Opportunities
Tools & TipsShare Best Practices
ConclusionBe a Dynamic Club
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Life Cycle of a Club
NeedMentors
NeedCoaches
District HelpPhoenix Phase
Dormant Phase
DeathOrganizational
Phase
Mature Phase
Complacent Phase
Diagram concept credit to https://johnleskodotbiz.wordpress.com
Handouts source: Danni Babik, DTM, PDG and District 72
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Navigating the Phoenix Phase
Commit to Revitalizing
Assess Current Club Climate
Plan a Membership Event
Review Results & Celebrate Wins
Present TMEducation Modules
Determine Goals & Action Plans
Revisit the action plan! What’s next?
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Poll Please: How’s your club doing?
Growing?
Fun, virtual, quality meetings?
Need a Coach?
Help another club as Coach or Big Buddy?
Attracting guests?
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Make an impact on a fellow Toastmaster while you learn and grow
Ø Be a Club MentorØ Be a Club Coach Ø Be a Big Buddy Club &
help a smaller club growØ Request a Club Coach
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Club Care Tools• Club Demographics
• Moments of Truth
• Ten Point Tune-Up
• Member Interest Survey
• Educational Modules
• Plan for Club’s Success
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Club Demographics
See Handout A
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Moments of Truth
First Impressions
Membership Orientation
Fellowship, Variety, and Communication
Program Planning & Meeting Organization
Membership Strength
AchievementRecognition
Successful Club Series
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10-Point Tune-Up
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Member Interest Survey
Goals
Interests
Club Quality Characteristics
Member Interest Survey at https://www.toastmasters.org/resources/member-interest-survey
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Education Modules
See handout C
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Plan Your Club’s Success
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Be a Dynamic Club
Why did we join Toastmasters?Why did we stay in Toastmasters?
What are the secrets to a Dynamic Club?Who can help?
How do we create a Dynamic club?
See Handout D
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Kristy Pedersen, DTMDistrict 50 Club Growth Director
(469)[email protected]
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