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挑戰時刻 領導先鋒
VANGNG GUARDI
NICHALLE TIMESN
Directors’ Symposium 2020
Themed “Vanguard In Challenging Times,” the 2020
Symposium was held for the first time this year as a major
in-person gathering by HKIoD at the Hong Kong Conference
and Exhibition Centre on 27 October 2020. Due to social
distancing and gathering restriction, the venue scaled down
its seating capacity from 600 to 168. The Symposium
attracted a full house of attendees and extended attendance to
50 more online participants. The speakers were distinguished
leaders who shared their insights into how to unleash
leadership to steer companies through the ongoing
disruptions.
The symposium opened with the HKIoD Dialogue hosted by
HKIoD Deputy Chairman Mr Richard Tsang. HKIoD
Chairman Dr Christopher To and HKIoD CEO Dr
Carlye Tsui shared their thoughts on redefining directorship
in the face of emerging and existing challenges.
Redefining directorship
To begin the discussion, Dr To reminded the audience of the
challenges faced by corporate leaders today. Emerging
challenges include the COVID-19 pandemic, geopolitics, the
U.S.-China trade war, social unrest and global economic
downturn, while climate change, stakeholders’ demands, legal
and regulatory enhancements and the technological
revolution remain long-term challenges.
In such difficult times, Hong Kong’s world rankings have
declined in a few areas - in economic freedom, among global
financial centres and in world competitiveness. But Hong
Kong remains number one in average IQ at 108, while the city
improved its ranking in human development and world digital
competitiveness.
Dr To also discussed the Corporate Governance Index of the
HKIoD Corporate Governance Scorecard which the Institute
has been tracking for over a decade. The index mean
improved from 48 in 2004 to 78 in 2020.
“Good corporate governance benefits the individual
companies as well as the macro economy. Today's directors
must lead with best practices in corporate governance,” said
Dr To. He added that directors are now subject to higher
expectations and scrutiny, as well as more accountability for
their companies.
Dr Tsui explained that HKIoD’s mission is to focus on
corporate governance and director professionalism. She
highlighted that corporate governance is ultimately the
board’s responsibility, covers both conformance and
performance and applies to all types of companies.
“In HKIoD, we motivate members in culture-building,
empower directors in best practices for companies’ long-term
success and take part in advancing Hong Kong’s status as a
leading business centre,” she said.
Dr Tsui said conventionally, the board needs to take business
performance, internal audit and risk management into
consideration, but now it has to expand horizons to new areas
such as the global economic crisis, the adoption of ESG
(environmental, social and governance) standards, board
performance evaluation, succession plans and diversity. In the
face of the digital era and industry 4.0, she urged the board to
enhance its digital literacy and formulate strategies in big
data, AI and cybersecurity.
Also citing the HKIoD CG scorecard 2020, Dr Tsui suggested
companies to step up efforts in ESG adoption, an area where
performances varied the most. The survey also showed that
the female voice remains weak in the board. She pointed out
that board diversity in a good mix of factors is crucial to
effective board work.
In interaction, Dr To said directors have to be forward
thinking in developing roadmaps and answering “what if”
questions. He reiterated the importance of ESG
implementation as a way to evaluate corporate performance
and advised all companies, both listed and non-listed, to
embrace corporate governance.
Dr Tsui believes that board members should proactively take
part in discussions and debates, question assumptions,
motivate the board to think differently and creatively, and not
be hesitant to speak their minds. She believes that a
tech-savvy board will help develop a culture of innovation in
the company.
Mr Tsang raised the concern that directors are facing more
responsibilities, challenges and liability. In response, Dr To
said directors should commit time and act with
professionalism to lead in good corporate governance, while
Dr Tsui urged directors to lead in enterprise and integrity,
address the long-term interests of the company and of
mankind. “We should all keep up-to-date with regard to
corporate governance practices, industry development and
digital governance,” she concluded.
Poll on Covid-19 impact
A highlight of the Symposium was a poll rolled among
participants to gauge how the Covid-19 pandemic has
impacted companies.
The two-question survey generated 170 responses. Mr Tsang
shared the responses.
Answering a question on what are the top three issues that
have impacted companies most through the Covid-19 crisis,
most participants, 52 percent, pointed to “executive
leadership” as the main issue, followed by “organisational
adaptability”. “Staff commitment”, “business continuity
planning” and “financial resilience” were other key issues.
A second question focused on the challenges to adapting
meetings to a virtual setting. A majority of survey participants,
72 percent, said “keeping directors attentive throughout the
meeting” was the topmost concern, followed by “losing
non-verbal communication between directors.”
An Uncertain Economic Outlook
Understanding the big picture of the economic outlook is
important for business leaders to plan for next year. In a
session hosted by HKIoD Deputy Chairman Mr William
Lo, Prof Hongbin Cai, Dean and Chair of Economics at
HKU Business School, said the economic outlook remains
uncertain under the pandemic and Hong Kong needs
transformation.
“The effects of the pandemic on the economy are like those of
viruses in our body. It really depends on how strong the virus
is and how healthy we are,” said Prof Cai. He warned that the
longer the pandemic drags on, the more likely it will have
strong persistent effects. He urged business leaders to think
of different scenarios, good, neutral or bad, to be prepared.
Meanwhile, the pandemic is accelerating the restructuring of
globalization, which was losing steam due to decreasing trade
growth and foreign direct investment before the pandemic,
according to Prof Cai. The pandemic has also empowered the
tech sectors and weakened traditional sectors, reshaping the
economic landscape, as observed by Prof Cai.
we have come through by talking to people and understand
their personal situation,” she explained.
Ms Huen added that staying connected enables a support
system for all. In her experience, banking leaders came
together to discuss new government policies and share best
practices but when challenges are unprecedented and
information is not complete, leaders are required to stay agile
and change plans to make impossible possible.
Veteran entrepreneur Mr Ricky Wong, Vice Chairman and
CEO at Hong Kong Television Network Limited,
reflected on the “impossible missions” he has had and
revealed his hardline strategy to achieve success. He believes
creating pressure for employees can train their persistence to
strive for success at the end, and the worst time can make the
team stronger as a result.
“We recruit the tough people,” he said. “This is how we form
the team. No matter you’re in good or bad times, we can
juggle.”
Another policy he put in place is job rotation every three years
to encourage employees to learn and try.
“Good employees will want to do something they don’t know
how, and they will keep learning and try hard,” he explained,
adding that constant learning is how he keeps himself and his
team alive.
Keeping governance in mind, Mr Ronnie Chan, Chairman
of Hang Lung Properties, pointed to a different perspective
on how to lead and warned that moral degradation can affect
governance.
“Moral degradation will change the macro environment in
which companies and directors work in,” he said, adding that
directors may find it difficult to follow their conscience to do
the right thing as society is changing.
Emphasising ethics, he warned: “If moral is broken and if the
conscience of an independent director is lost, nothing will
work.”
During the Q&A part, Ir Leung asked the panellists how
business leaders can best guide their companies to weather
the storm. Mr Chan reiterated that leaders must have the
moral courage to make changes to guard governance, while Mr
Wong said leaders should have grit and foster change when
times call for it. Ms Huen added that leaders should support
clients and every stakeholder in their community instead of
caring only for their own business.
Ms Huen also pointed to the importance of a positive mindset.
“Think bigger, act faster and be positive. We are living in
uncertainty. If the leadership is not positive, we won't survive
[the storm],” she concluded.
港董事學會董事研討會2020舉辦之際,正值新型冠狀
病毒肆虐、全球經濟低迷之時,企業正面對前所未有
的挑戰。
香港董事學會董事研討會在2020年10月27日於香港會展中心順利
舉行,主題為「挑戰時刻 領導先鋒」,亦是香港董事學會本年
度首個大型面會。鑑於社交距離及聚會人數等限制,參與人數的
名額由600減至168。儘管如此,研討會仍然座無虛席,更有50名
人士經網上參與是次活動。本次研討會的講者均為傑出領袖,分
享了如何在困難重重的逆境下展現領導才能、推動公司邁步發展
的真知灼見。
本次研討會由香港董事學會主席陶榮博士及副主席曾立基先生、
行政總裁徐尉玲博士的討論揭開序幕,率先探討應如何為領導之
道另賦新義,方可面對眼前困難,應對新的挑戰。
“This is a wakeup call. We cannot rely on the old model of the
economy anymore,” he said. “A serious economic
transformation is really needed to build a knowledge-based,
innovation-driven economy.”
He added that besides being an international financial centre,
Hong Kong should leverage its traditional strengths, unique
potential and professionalism to become an international hub
for high-end professional service industries, such as
healthcare, higher education, R&D, and innovative and
creative industries.
The session was concluded with Q&A, during which Prof Cai
said economists still have not reached a conclusion about
whether globalisation accelerates wealth inequality and said
that printing more money does not necessarily cause inflation
because it does not drive up demand for goods. Asked how
Hong Kong can benefit from the Greater Bay Area (GBA)
initiative, Prof Cai said with its unique strengths, Hong Kong
can create an irreplaceable position within the GBA by
providing unique value to businesses there.
Be innovative, actionable and emphatic to address
challenges
In such difficult times, concrete, bold and implementable
solutions are needed to turn the tide on challenges that the
world is facing, said HKIoD Deputy Chairman Ms Bonnie
Chan. Hosting a session themed “Meeting Unprecedented
Challenges in a Turbulent World,” Ms Chan invited business
leaders to share their strategies on addressing the challenges.
To address pain points in society and different industries,
technology and innovation will be the solution, said Dr
Martin Szeto, Chief Operating Officer at Hong Kong
Applied Science and Technology Research Institute
(ASTRI).
“For what we're facing in 2020, we believe that one of the ways
we can navigate this challenge is to have continuing research
and innovation,” Dr Szeto said.
ASTRI is an applied technology R&D centre that identifies
pain points faced by many then launches non-commercially
available projects through collaborations. Its projects cover
smart city, fintech, medtech and intelligent manufacturing to
Assuming that the pandemic can be brought under control
during the first half of 2021, the IMF baseline projection
predicts worldwide real GDP growth to drop to -4.4% in 2020
but to rebound to 5.2% in 2021, a projection Prof Cai called
“too optimistic.” He also warned of the significant downward
risks and expansionary monetary policies and stimulus that
created tremendous uncertainty and volatility.
For China, Prof Cai said it will be challenging to achieve a
growth rate of 8.2% next year. It will be hard for exports to
keep up with the current growth rate as the replacement effect
fades out along with the pandemic. The economist also
expects consumption growth will not be too fast.
Speaking of U.S.-China relations, Prof Cai believes the next
president of the United States will not change the country’s
intentions to contain China. In response, China proposed a
dual-circulation strategy to emphasise domestic circulation
and further open its economy to bolster ties with other
nations. The latest five-year plan also targets annual GDP
growth at 5.5%-6% on average. He reminded business leaders
to expect factor market reforms, state-owned enterprise
reform, taxation reforms and further opening-up.
As for Hong Kong, Prof Cai delivered a pessimistic note that
the city’s economy had already lost its growth momentum
before the social unrest in 2019 and the pandemic in 2020.
Only the financial industry remains strong among the four
pillar industries, and competitiveness of traditional
intermediary industries is eroding, remarked Prof Cai.
improve life quality and efficiency. Dr Szeto also emphasised
the importance of talent to keep R&D ongoing.
With sustainability as top concern, Mr Austin Bryan, Senior
Director of Innovation at CLP Holdings Limited, talked
of actionable leadership around connectivity and between
sustainability, innovation and technological disruption.
“Companies are no longer talking about acronyms of
environmental sustainability or a future. They are doing real
things. This is an exciting shift away from an aspiration to
actionable leadership, which is underpinned by technology,”
Mr Bryan said.
In the era of decarbonisation and digitalization, CLP sets
interim and long-term targets for carbon emissions. It aims to
achieve them by building data centres to save energy and
promoting electric transportation and energy management.
Steering a company that serves pet owners and pets, Mr Alan
Lai, Chief Executive Officer at Pet Space Group
Limited, understands well the importance of empathy on top
of medical services. His company emphasises medical care,
education and entertainment for pets to put this belief into
practice, and this also helped the company navigate the
pandemic.
“During the pandemic, the most important (thing) is to get to
know your employees and your team, because everybody is
suffering from a very difficult time,” Mr Lai said.
Citing staff commitment as one of the major
pandemic-induced impacts faced by companies, he said staff
motivation and safety are his top concern. Besides ensuring
safety protection for his staff, he introduced a monthly KPI
scheme to better motivate staff and led the team to adopt the
new normal at work. Mr Lai also spoke of recruitment, a
long-term challenge. In response, he hired people with
different industry experience and backgrounds to enable
creativity and diversity.
During the Q&A part at the end of the session, the panellists
spoke of taking the necessary steps towards foreseeable
evolution in their respective industries, the need to develop
talent that can survive through the tough times, the
importance of boards meeting more often to enable prompt
responses, and how working with government can help clear
regulatory hurdles for advanced technologies.
When asked by Ms Chan to give final comments on how to be
leaders in such challenging times, Mr Lai emphasised
support and care for employees. Mr Bryan agreed and called it
a “hallmark of distinction for great leaders.” Dr Szeto, for his
part, concluded that leaders must be open to new technologies
to adapt to the new normal.
Calling for Extraordinary Leadership
Continuing the discussion on leadership, HKIoD Deputy
Chairman Ir Edmund Leung hosted the last session themed
“Calling for Extraordinary Leadership” and invited the
speakers to share how they lead their companies through the
challenges.
Empathy, connectivity and agility are the three keywords that
Ms Mary Huen Wai-yi, Executive Director and Chief
Executive Officer of Hong Kong at Standard Chartered
Bank (Hong Kong) Limited, pointed to. Ms Huen
explained that leaders typically set goals and aspirations and
talk about business, but navigating the pandemic requires
boosting morale and empathy. “It is about how to turn the
negativity and fear into positive energy. We're all learning, but
董事方略新義
討論開始之先,陶博士先以現時企業領袖所面對的挑戰作為引
子。新的挑戰包括新冠疫情、地緣政治、中美貿易戰、社會動盪
以及全球經濟下行,而氣候變化、持份者的需求、完善法律、加
強監管以及科技發展則屬長期挑戰。
在這艱難時期,香港在不同領域的世界排名均有下跌趨勢,其中
包括經濟自由度及世界競爭力。縱然如此,香港人的平均智商達
108,位居全球第一,並且在人類發展及世界數碼競爭力兩方面排
名躍升。
陶博士引述香港董事學會企業管治水準報告,十多年來董事學會
一直密切留意企管指數的趨勢,從2004年至2020年間香港企管表
現有顯著進步,平均企管指數得分由48上升至78。
陶博士坦言:「優良的企業管治不僅是對個別公司,乃至於宏觀
經濟而言都是有利的。時至今日,領袖必須實踐傑出的企業管
治,才能領導有方。」他補充道,現今董事被寄予更高期望和受
更嚴格的審查,亦要為公司肩負更多責任。
徐博士解釋香港董事學會的使命,是要提倡企業管治及董事專業
行為。她強調對所有公司而言,董事會都必須肩負企業管治最終
責任,由此確保依章循理及業績表現並重。
「香港董事學會一直鼓勵會員培養企業文化,實踐最佳實務以促
進企業長足發展,並積極鞏固香港作為全球商業中心的領先地
位。」
徐博士指出,過往董事會只需要考慮業績、內部審計及風險管
理。如今,董事會也必須拓闊視野,放眼國際,了解全球經濟危
機、環境、社會及管治(ESG)的推行、董事會表現評估、傳承規劃
及多元性等各種議題。適逢數碼年代及工業4.0,她鼓勵董事會積
極提升其數碼素養,並就大數據、人工智能及網絡安全制訂策
略。
徐博士再次引述香港董事學會企業管治水準報告2020,指出香港
企業在推行ESG方面表現落差甚大,建議企業可從這方面多加著
手。另外,報告顯示女性在董事會內的佔比依然較低。她指出董
事會兼容多元聲音,對於提升董事會工作表現是必不可少的元
素。
陶博士另外指出,董事在規劃公司發展方向時,必須深謀遠慮,
未雨綢繆。他重申ESG的落實對評估企管表現而言相當重要,並鼓
勵所有上市或非上市公司採取企業管治 。
徐博士認為所有董事會成員應不吝表達意見,積極參與討論及辯
論,對於任何假設大膽提出質疑,並鼓勵其他董事會成員從與別
不同的角度看待議題。另外,她亦相信一個諳熟數碼科技的董事
會能夠營造一個歡迎創新的企業文化。
曾先生提到目前董事需要面對更多職責、挑戰和責任的情況。陶
博士回應,董事應投放更多時間,並秉持專業精神帶領公司實踐
優秀的企業管治,而徐博士則認為董事應展現企業領導才能和誠
信,致力維護公司以至所有人的長遠利益。她總結道:「不論企
業管治表現、行業發展還是數碼管治,我們都必須與時並進。」
新冠疫情影響的調查結果
當日研討會的其中一個重要環節,是參會者就新冠疫情對公司影
響的問卷調查。
問卷有兩條題目,共170名參會者參與調查,並由曾先生分享調查
結果。
第一條問題是在新冠疫情期間對公司最大的三項影響。高達52%受
訪者認為主要的影響是「執行領導」,其次為「組織適應能
力」。另外,「員工忠誠度」、「商業持續計劃」、「財政穩健
性」均屬其他重要影響。
第二條問題探討適應網絡會議的挑戰。多達72%受訪者認為「確保
所有董事全程專注參與會議」是首要挑戰,其次為「董事之間缺
乏非語言上的溝通」。
經濟前景充滿變數
企業領袖要為來年計劃作好打算,應先充分了解經濟前景。在由
香港董事學會副主席羅志聰先生主持的講座中,香港大學經管學
院院長及經濟學講座教授蔡洪濱教授指面對新冠疫情肆虐,經濟
前景仍然充滿變數,香港亦需要改變。
蔡教授指:「疫情對於經濟的影響好比病毒對人體的影響,需要
視乎病毒的破壞力及人體的健康狀況才能衡量。」他警告若然疫
情持續未見好轉,則很可能會造成嚴重且長遠的影響。他敦促企
業領袖充分考慮到各種好與壞的情況,方能未雨綢繆。
蔡教授補充,與此同時,疫情正加快重塑全球化,而全球化則因
疫情爆發前的貿易量減少及外商直接投資而逐步放緩。疫情推動
科技界發展同時,衝擊傳統經濟產業,改變了整個經濟格局。
假設疫情在2021上半年受控,國際貨幣基金組織預期2020年全球
生產總值的實質增長率為負4.4%,並會於2021年回升至5.2%,但
蔡教授則認為基金組織的預測「過分樂觀」。他提醒嚴重經濟下
行風險、擴張性貨幣政策及其他刺激經濟措施均可能導致經濟充
滿不確定性和變數。
就中國經濟而言,蔡教授坦言中國難以在來年達致國內生產總值
增長8.2%。由於經濟替代效應隨疫情逐漸減退,出口量難以追趕
現時增長率。他認為消費量亦不會快速增長。
至於中美兩國關係,蔡教授相信美國下一任總統並不會改變美國
圍堵中國的方針。有見及此,中國制訂雙循環發展策略,重點發
展國內經濟循環,並積極對外開放經濟。中國在上一個五年計劃
訂立每年平均國內生產總值5.5%至6%的目標。另外,他提醒企業
領袖,國內將出現要素市場、國有企業及稅制改革,以及進一步
開放經濟。
蔡教授認為香港經歷2019年的社會運動及2020年的新冠疫情後,
經濟已缺乏增長動力,前景不容樂觀。香港四大支柱行業當中只
有金融服務業依然強勁,而傳統第二產業已逐漸萎縮。
「這是一個警號。我們無法再依賴傳統經濟模式。」蔡教授說
道:「我們需要一個徹底的經濟改革,以打造知識型、創新型經
濟。」
他補充,香港作為國際金融中心,應發揮其得天獨厚的優勢,展
現專業才能,成為高端服務產業的國際中心,例如:醫療行業、
高等教育、科技研發及創意產業。
最後在問答環節期間,蔡教授指經濟學家到目前為止仍未能確定
全球化導致財富不均加劇,而印製大量鈔票也未必會帶來通脹,
皆因此舉不能刺激消費者對商品的需求。當被問及香港如何把握
大灣區規劃所帶來的機遇時,蔡教授認為香港應善用自身的優
勢,為當地企業創造獨特的價值,才能在大灣區內樹立不可替代
的地位。
創新求進 果斷行動 迎接挑戰
香港董事學會副主席陳心愉女士表示,在這艱難時期,唯有採取
大膽、實際且可行的措施方能解決世界各地所面對的挑戰。在由
她主持的專題討論環節「世界動盪,迎接空前挑戰」中,她與多
位企業領袖分享迎接挑戰的策略和心得。
香港應用科技研究院(ASTRI)首席營運總監司徒聖豪博士直
言,如果需要針對社會和不同行業的痛處對症下藥,科技和創新
便是良藥。
he Directors’ Symposium 2020 of The Hong Kong Institute of Directors (HKIoD) was held at a time when Hong
Kong is battling the COVID-19 pandemic that has hampered the global economy and created unprecedented
challenges for business. T
司徒博士說:「對於我們在2020年所面對的難題,其中一個解決
辦法便是繼續進行研究,追求創新。」
ASTRI是一所應用科技研究中心,主要工作是先辨別大多人所面對
的難題,然後推出各項非商業性質的合作計劃,涵蓋金融科技、
醫療技術和智能製造等不同範疇,從而改善生活質素,提升生產
效率。司徒聖豪博士亦強調培育人才的重要性,方可延續科研發
展。
中電控股有限公司創新高級總監柏恩司先生注重可持續發展,並
討論行動領導力的凝聚力,以及與可持續性、創新及技術突破的
關係。
柏恩司先生表示:「企業對於實現可持續的環境或未來不再侃侃
而談,他們確實有實際行動。從空有理想到付諸實行令人鼓舞,
與此同時亦需要科技支持和配合才能實踐行動領導。」
世界正處於去碳化、數碼化的年代,而中電亦就碳排放訂立中期
及長期目標,透過成立數據中心節省能源,並提倡使用電動交通
工具及進行能源管理。
Pet Space Group Limited 行政總裁黎嘉豪先生深深明白在醫療
服務中,同理心是不可或缺的一環。Pet Space強調從醫療、教育及
娛樂三方面為寵物提供優質服務,由此彰顯關懷,更幫助他公司
渡過疫情。
黎先生指:「在疫情期間,最重要的事就是去了解你的員工和團
隊,因為這段時間對於任何人而言都是一段艱難時期。」
他引述大部份企業在疫情期間所面對的其中一個主要影響就是員
工的忠誠度。他說員工士氣和安全一直是他最關心的問題。除了
確保員工工作安全,他亦引入按每月計算的關鍵績效指標,從而
鼓勵員工,並帶領團隊適應工作上的新常態。黎先生提及到一項
長遠挑戰—招募人才,為打造一個別具創意且多元化的團隊,他
會聘請具備不同工作經驗和背景的員工。
在問答環節時,各位講者談及採取相應措施促進行業發展,指出
需要培養人才來渡過難關,提倡召開更多董事會,以便立即處理
問題,並討論與政府部門合作可如何消除對先進科技的監管障
礙。
當陳女士問到應如何在如此困難時期成為領袖,黎先生強調需對
員工表示支持及關懷。柏恩司先生對此表示認同,更稱此為「界
定優秀領袖的分水嶺」。司徒博士再作總結—領袖必須對新科技
抱持開放的態度,才能夠適應新常態。
探求不一樣的領導術
香港董事學會副主席梁廣灝工程師是研討會最後一個環節的主
持,講題為「探求不一樣的領導術」,並邀請不同講著分享他們
如何帶領公司克服各種苦難。
渣打銀行(香港)有限公司執行董事兼香港行政總裁禤惠儀女士
認為三項要點為同理心、保持聯繫及靈活性。禤女士解釋,領袖
一般只制訂目標和討論業務,然而要帶領公司克服疫情,領袖必
須凝聚士氣,並具備同理心。「領導之道在於如何將恐懼和負面
情緒轉化為正能量。我們仍在學習,但經過與他人對話,了解他
們的處境後有所成果。」
禤女士補充,領袖保持聯繫,方能為所有人提供支援。她親身體
會到,金融界領袖會經常聚首一堂討論政府的新政策,以及交流
最佳實踐心得。然而,若然遇上前所未有的挑戰,而資訊尚未齊
全,領袖則需要保持靈活,改變策略,化不可能為可能。
香港電視網絡有限公司副主席及行政總裁王維基先生憶述他曾面
對的「不可能任務」,並分享了他強硬管理方針的成功之道。他
相信對員工施加壓力會培養他們堅毅的精神,而往往逆境都是凝
聚團隊的重要契機。
「我們聘請的都是堅毅的員工」他說:「這是我們組成團隊的原
則。不論是順境還是逆境,我們都能一一克服。」
王先生實行的另一項制度是每三年一度的職務輪換制,旨在鼓勵
員工涉獵不同範疇的工作。
他解釋:「優異的員工會想做自己未曾接觸過的工作,而他們也
會不斷學習和努力嘗試。」他補充說,持續學習令他和他的團隊
保持活躍。
恆隆地產有限公司董事長陳啟宗先生對於領導之道則有截然不同
的見解,並提醒道德沉淪可能會影響管治表現。
他說:「道德沉淪會改變公司和董事的宏觀工作環境」他續指,
隨著社會環境變遷,董事可能難以本著良心行事。
他就道德問題再三強調:「如果道德已經淪喪,董事個人良知亦
蕩然無存,最終只會一事無成。」
在問答環節中,梁工程師問到其他講者企業領袖應如何帶領公司
渡過難關。陳先生重申領袖應具備道德勇氣去作出改變,保持優
秀的管治表現,而王先生則認為領袖應有恆毅力,在必要時促進
改變。禤女士補充道,領袖不應只顧公司的業務狀況,應向客戶
及社會內每一位持分者提供支援。
禤女士重申保持正向思維相當重要。
禤女士表示:「擴闊思維,加快行動,保持樂觀。我們正在經歷
一個充滿變數的時代。若領袖無法抱持正面樂觀的心態,我們將
無法渡過難關。」
董事研討會2020
2香港董事學會: 廿一世紀董事
Themed “Vanguard In Challenging Times,” the 2020
Symposium was held for the first time this year as a major
in-person gathering by HKIoD at the Hong Kong Conference
and Exhibition Centre on 27 October 2020. Due to social
distancing and gathering restriction, the venue scaled down
its seating capacity from 600 to 168. The Symposium
attracted a full house of attendees and extended attendance to
50 more online participants. The speakers were distinguished
leaders who shared their insights into how to unleash
leadership to steer companies through the ongoing
disruptions.
The symposium opened with the HKIoD Dialogue hosted by
HKIoD Deputy Chairman Mr Richard Tsang. HKIoD
Chairman Dr Christopher To and HKIoD CEO Dr
Carlye Tsui shared their thoughts on redefining directorship
in the face of emerging and existing challenges.
Redefining directorship
To begin the discussion, Dr To reminded the audience of the
challenges faced by corporate leaders today. Emerging
challenges include the COVID-19 pandemic, geopolitics, the
U.S.-China trade war, social unrest and global economic
downturn, while climate change, stakeholders’ demands, legal
and regulatory enhancements and the technological
revolution remain long-term challenges.
In such difficult times, Hong Kong’s world rankings have
declined in a few areas - in economic freedom, among global
financial centres and in world competitiveness. But Hong
Kong remains number one in average IQ at 108, while the city
improved its ranking in human development and world digital
competitiveness.
Dr To also discussed the Corporate Governance Index of the
HKIoD Corporate Governance Scorecard which the Institute
has been tracking for over a decade. The index mean
improved from 48 in 2004 to 78 in 2020.
“Good corporate governance benefits the individual
companies as well as the macro economy. Today's directors
must lead with best practices in corporate governance,” said
Dr To. He added that directors are now subject to higher
expectations and scrutiny, as well as more accountability for
their companies.
Dr Tsui explained that HKIoD’s mission is to focus on
corporate governance and director professionalism. She
highlighted that corporate governance is ultimately the
board’s responsibility, covers both conformance and
performance and applies to all types of companies.
“In HKIoD, we motivate members in culture-building,
empower directors in best practices for companies’ long-term
success and take part in advancing Hong Kong’s status as a
leading business centre,” she said.
Dr Tsui said conventionally, the board needs to take business
performance, internal audit and risk management into
consideration, but now it has to expand horizons to new areas
such as the global economic crisis, the adoption of ESG
(environmental, social and governance) standards, board
performance evaluation, succession plans and diversity. In the
face of the digital era and industry 4.0, she urged the board to
enhance its digital literacy and formulate strategies in big
data, AI and cybersecurity.
Also citing the HKIoD CG scorecard 2020, Dr Tsui suggested
companies to step up efforts in ESG adoption, an area where
performances varied the most. The survey also showed that
the female voice remains weak in the board. She pointed out
that board diversity in a good mix of factors is crucial to
effective board work.
In interaction, Dr To said directors have to be forward
thinking in developing roadmaps and answering “what if”
questions. He reiterated the importance of ESG
implementation as a way to evaluate corporate performance
and advised all companies, both listed and non-listed, to
embrace corporate governance.
Dr Tsui believes that board members should proactively take
part in discussions and debates, question assumptions,
motivate the board to think differently and creatively, and not
be hesitant to speak their minds. She believes that a
tech-savvy board will help develop a culture of innovation in
the company.
Mr Tsang raised the concern that directors are facing more
responsibilities, challenges and liability. In response, Dr To
said directors should commit time and act with
professionalism to lead in good corporate governance, while
Dr Tsui urged directors to lead in enterprise and integrity,
address the long-term interests of the company and of
mankind. “We should all keep up-to-date with regard to
corporate governance practices, industry development and
digital governance,” she concluded.
Poll on Covid-19 impact
A highlight of the Symposium was a poll rolled among
participants to gauge how the Covid-19 pandemic has
impacted companies.
The two-question survey generated 170 responses. Mr Tsang
shared the responses.
Answering a question on what are the top three issues that
have impacted companies most through the Covid-19 crisis,
most participants, 52 percent, pointed to “executive
leadership” as the main issue, followed by “organisational
adaptability”. “Staff commitment”, “business continuity
planning” and “financial resilience” were other key issues.
A second question focused on the challenges to adapting
meetings to a virtual setting. A majority of survey participants,
72 percent, said “keeping directors attentive throughout the
meeting” was the topmost concern, followed by “losing
non-verbal communication between directors.”
An Uncertain Economic Outlook
Understanding the big picture of the economic outlook is
important for business leaders to plan for next year. In a
session hosted by HKIoD Deputy Chairman Mr William
Lo, Prof Hongbin Cai, Dean and Chair of Economics at
HKU Business School, said the economic outlook remains
uncertain under the pandemic and Hong Kong needs
transformation.
“The effects of the pandemic on the economy are like those of
viruses in our body. It really depends on how strong the virus
is and how healthy we are,” said Prof Cai. He warned that the
longer the pandemic drags on, the more likely it will have
strong persistent effects. He urged business leaders to think
of different scenarios, good, neutral or bad, to be prepared.
Meanwhile, the pandemic is accelerating the restructuring of
globalization, which was losing steam due to decreasing trade
growth and foreign direct investment before the pandemic,
according to Prof Cai. The pandemic has also empowered the
tech sectors and weakened traditional sectors, reshaping the
economic landscape, as observed by Prof Cai.
we have come through by talking to people and understand
their personal situation,” she explained.
Ms Huen added that staying connected enables a support
system for all. In her experience, banking leaders came
together to discuss new government policies and share best
practices but when challenges are unprecedented and
information is not complete, leaders are required to stay agile
and change plans to make impossible possible.
Veteran entrepreneur Mr Ricky Wong, Vice Chairman and
CEO at Hong Kong Television Network Limited,
reflected on the “impossible missions” he has had and
revealed his hardline strategy to achieve success. He believes
creating pressure for employees can train their persistence to
strive for success at the end, and the worst time can make the
team stronger as a result.
“We recruit the tough people,” he said. “This is how we form
the team. No matter you’re in good or bad times, we can
juggle.”
Another policy he put in place is job rotation every three years
to encourage employees to learn and try.
“Good employees will want to do something they don’t know
how, and they will keep learning and try hard,” he explained,
adding that constant learning is how he keeps himself and his
team alive.
Keeping governance in mind, Mr Ronnie Chan, Chairman
of Hang Lung Properties, pointed to a different perspective
on how to lead and warned that moral degradation can affect
governance.
“Moral degradation will change the macro environment in
which companies and directors work in,” he said, adding that
directors may find it difficult to follow their conscience to do
the right thing as society is changing.
Emphasising ethics, he warned: “If moral is broken and if the
conscience of an independent director is lost, nothing will
work.”
During the Q&A part, Ir Leung asked the panellists how
business leaders can best guide their companies to weather
the storm. Mr Chan reiterated that leaders must have the
moral courage to make changes to guard governance, while Mr
Wong said leaders should have grit and foster change when
times call for it. Ms Huen added that leaders should support
clients and every stakeholder in their community instead of
caring only for their own business.
Ms Huen also pointed to the importance of a positive mindset.
“Think bigger, act faster and be positive. We are living in
uncertainty. If the leadership is not positive, we won't survive
[the storm],” she concluded.
港董事學會董事研討會2020舉辦之際,正值新型冠狀
病毒肆虐、全球經濟低迷之時,企業正面對前所未有
的挑戰。
香港董事學會董事研討會在2020年10月27日於香港會展中心順利
舉行,主題為「挑戰時刻 領導先鋒」,亦是香港董事學會本年
度首個大型面會。鑑於社交距離及聚會人數等限制,參與人數的
名額由600減至168。儘管如此,研討會仍然座無虛席,更有50名
人士經網上參與是次活動。本次研討會的講者均為傑出領袖,分
享了如何在困難重重的逆境下展現領導才能、推動公司邁步發展
的真知灼見。
本次研討會由香港董事學會主席陶榮博士及副主席曾立基先生、
行政總裁徐尉玲博士的討論揭開序幕,率先探討應如何為領導之
道另賦新義,方可面對眼前困難,應對新的挑戰。
“This is a wakeup call. We cannot rely on the old model of the
economy anymore,” he said. “A serious economic
transformation is really needed to build a knowledge-based,
innovation-driven economy.”
He added that besides being an international financial centre,
Hong Kong should leverage its traditional strengths, unique
potential and professionalism to become an international hub
for high-end professional service industries, such as
healthcare, higher education, R&D, and innovative and
creative industries.
The session was concluded with Q&A, during which Prof Cai
said economists still have not reached a conclusion about
whether globalisation accelerates wealth inequality and said
that printing more money does not necessarily cause inflation
because it does not drive up demand for goods. Asked how
Hong Kong can benefit from the Greater Bay Area (GBA)
initiative, Prof Cai said with its unique strengths, Hong Kong
can create an irreplaceable position within the GBA by
providing unique value to businesses there.
Be innovative, actionable and emphatic to address
challenges
In such difficult times, concrete, bold and implementable
solutions are needed to turn the tide on challenges that the
world is facing, said HKIoD Deputy Chairman Ms Bonnie
Chan. Hosting a session themed “Meeting Unprecedented
Challenges in a Turbulent World,” Ms Chan invited business
leaders to share their strategies on addressing the challenges.
To address pain points in society and different industries,
technology and innovation will be the solution, said Dr
Martin Szeto, Chief Operating Officer at Hong Kong
Applied Science and Technology Research Institute
(ASTRI).
“For what we're facing in 2020, we believe that one of the ways
we can navigate this challenge is to have continuing research
and innovation,” Dr Szeto said.
ASTRI is an applied technology R&D centre that identifies
pain points faced by many then launches non-commercially
available projects through collaborations. Its projects cover
smart city, fintech, medtech and intelligent manufacturing to
Assuming that the pandemic can be brought under control
during the first half of 2021, the IMF baseline projection
predicts worldwide real GDP growth to drop to -4.4% in 2020
but to rebound to 5.2% in 2021, a projection Prof Cai called
“too optimistic.” He also warned of the significant downward
risks and expansionary monetary policies and stimulus that
created tremendous uncertainty and volatility.
For China, Prof Cai said it will be challenging to achieve a
growth rate of 8.2% next year. It will be hard for exports to
keep up with the current growth rate as the replacement effect
fades out along with the pandemic. The economist also
expects consumption growth will not be too fast.
Speaking of U.S.-China relations, Prof Cai believes the next
president of the United States will not change the country’s
intentions to contain China. In response, China proposed a
dual-circulation strategy to emphasise domestic circulation
and further open its economy to bolster ties with other
nations. The latest five-year plan also targets annual GDP
growth at 5.5%-6% on average. He reminded business leaders
to expect factor market reforms, state-owned enterprise
reform, taxation reforms and further opening-up.
As for Hong Kong, Prof Cai delivered a pessimistic note that
the city’s economy had already lost its growth momentum
before the social unrest in 2019 and the pandemic in 2020.
Only the financial industry remains strong among the four
pillar industries, and competitiveness of traditional
intermediary industries is eroding, remarked Prof Cai.
improve life quality and efficiency. Dr Szeto also emphasised
the importance of talent to keep R&D ongoing.
With sustainability as top concern, Mr Austin Bryan, Senior
Director of Innovation at CLP Holdings Limited, talked
of actionable leadership around connectivity and between
sustainability, innovation and technological disruption.
“Companies are no longer talking about acronyms of
environmental sustainability or a future. They are doing real
things. This is an exciting shift away from an aspiration to
actionable leadership, which is underpinned by technology,”
Mr Bryan said.
In the era of decarbonisation and digitalization, CLP sets
interim and long-term targets for carbon emissions. It aims to
achieve them by building data centres to save energy and
promoting electric transportation and energy management.
Steering a company that serves pet owners and pets, Mr Alan
Lai, Chief Executive Officer at Pet Space Group
Limited, understands well the importance of empathy on top
of medical services. His company emphasises medical care,
education and entertainment for pets to put this belief into
practice, and this also helped the company navigate the
pandemic.
“During the pandemic, the most important (thing) is to get to
know your employees and your team, because everybody is
suffering from a very difficult time,” Mr Lai said.
Citing staff commitment as one of the major
pandemic-induced impacts faced by companies, he said staff
motivation and safety are his top concern. Besides ensuring
safety protection for his staff, he introduced a monthly KPI
scheme to better motivate staff and led the team to adopt the
new normal at work. Mr Lai also spoke of recruitment, a
long-term challenge. In response, he hired people with
different industry experience and backgrounds to enable
creativity and diversity.
During the Q&A part at the end of the session, the panellists
spoke of taking the necessary steps towards foreseeable
evolution in their respective industries, the need to develop
talent that can survive through the tough times, the
importance of boards meeting more often to enable prompt
responses, and how working with government can help clear
regulatory hurdles for advanced technologies.
When asked by Ms Chan to give final comments on how to be
leaders in such challenging times, Mr Lai emphasised
support and care for employees. Mr Bryan agreed and called it
a “hallmark of distinction for great leaders.” Dr Szeto, for his
part, concluded that leaders must be open to new technologies
to adapt to the new normal.
Calling for Extraordinary Leadership
Continuing the discussion on leadership, HKIoD Deputy
Chairman Ir Edmund Leung hosted the last session themed
“Calling for Extraordinary Leadership” and invited the
speakers to share how they lead their companies through the
challenges.
Empathy, connectivity and agility are the three keywords that
Ms Mary Huen Wai-yi, Executive Director and Chief
Executive Officer of Hong Kong at Standard Chartered
Bank (Hong Kong) Limited, pointed to. Ms Huen
explained that leaders typically set goals and aspirations and
talk about business, but navigating the pandemic requires
boosting morale and empathy. “It is about how to turn the
negativity and fear into positive energy. We're all learning, but
董事方略新義
討論開始之先,陶博士先以現時企業領袖所面對的挑戰作為引
子。新的挑戰包括新冠疫情、地緣政治、中美貿易戰、社會動盪
以及全球經濟下行,而氣候變化、持份者的需求、完善法律、加
強監管以及科技發展則屬長期挑戰。
在這艱難時期,香港在不同領域的世界排名均有下跌趨勢,其中
包括經濟自由度及世界競爭力。縱然如此,香港人的平均智商達
108,位居全球第一,並且在人類發展及世界數碼競爭力兩方面排
名躍升。
陶博士引述香港董事學會企業管治水準報告,十多年來董事學會
一直密切留意企管指數的趨勢,從2004年至2020年間香港企管表
現有顯著進步,平均企管指數得分由48上升至78。
陶博士坦言:「優良的企業管治不僅是對個別公司,乃至於宏觀
經濟而言都是有利的。時至今日,領袖必須實踐傑出的企業管
治,才能領導有方。」他補充道,現今董事被寄予更高期望和受
更嚴格的審查,亦要為公司肩負更多責任。
徐博士解釋香港董事學會的使命,是要提倡企業管治及董事專業
行為。她強調對所有公司而言,董事會都必須肩負企業管治最終
責任,由此確保依章循理及業績表現並重。
「香港董事學會一直鼓勵會員培養企業文化,實踐最佳實務以促
進企業長足發展,並積極鞏固香港作為全球商業中心的領先地
位。」
徐博士指出,過往董事會只需要考慮業績、內部審計及風險管
理。如今,董事會也必須拓闊視野,放眼國際,了解全球經濟危
機、環境、社會及管治(ESG)的推行、董事會表現評估、傳承規劃
及多元性等各種議題。適逢數碼年代及工業4.0,她鼓勵董事會積
極提升其數碼素養,並就大數據、人工智能及網絡安全制訂策
略。
徐博士再次引述香港董事學會企業管治水準報告2020,指出香港
企業在推行ESG方面表現落差甚大,建議企業可從這方面多加著
手。另外,報告顯示女性在董事會內的佔比依然較低。她指出董
事會兼容多元聲音,對於提升董事會工作表現是必不可少的元
素。
陶博士另外指出,董事在規劃公司發展方向時,必須深謀遠慮,
未雨綢繆。他重申ESG的落實對評估企管表現而言相當重要,並鼓
勵所有上市或非上市公司採取企業管治 。
徐博士認為所有董事會成員應不吝表達意見,積極參與討論及辯
論,對於任何假設大膽提出質疑,並鼓勵其他董事會成員從與別
不同的角度看待議題。另外,她亦相信一個諳熟數碼科技的董事
會能夠營造一個歡迎創新的企業文化。
曾先生提到目前董事需要面對更多職責、挑戰和責任的情況。陶
博士回應,董事應投放更多時間,並秉持專業精神帶領公司實踐
優秀的企業管治,而徐博士則認為董事應展現企業領導才能和誠
信,致力維護公司以至所有人的長遠利益。她總結道:「不論企
業管治表現、行業發展還是數碼管治,我們都必須與時並進。」
新冠疫情影響的調查結果
當日研討會的其中一個重要環節,是參會者就新冠疫情對公司影
響的問卷調查。
問卷有兩條題目,共170名參會者參與調查,並由曾先生分享調查
結果。
第一條問題是在新冠疫情期間對公司最大的三項影響。高達52%受
訪者認為主要的影響是「執行領導」,其次為「組織適應能
力」。另外,「員工忠誠度」、「商業持續計劃」、「財政穩健
性」均屬其他重要影響。
第二條問題探討適應網絡會議的挑戰。多達72%受訪者認為「確保
所有董事全程專注參與會議」是首要挑戰,其次為「董事之間缺
乏非語言上的溝通」。
經濟前景充滿變數
企業領袖要為來年計劃作好打算,應先充分了解經濟前景。在由
香港董事學會副主席羅志聰先生主持的講座中,香港大學經管學
院院長及經濟學講座教授蔡洪濱教授指面對新冠疫情肆虐,經濟
前景仍然充滿變數,香港亦需要改變。
蔡教授指:「疫情對於經濟的影響好比病毒對人體的影響,需要
視乎病毒的破壞力及人體的健康狀況才能衡量。」他警告若然疫
情持續未見好轉,則很可能會造成嚴重且長遠的影響。他敦促企
業領袖充分考慮到各種好與壞的情況,方能未雨綢繆。
蔡教授補充,與此同時,疫情正加快重塑全球化,而全球化則因
疫情爆發前的貿易量減少及外商直接投資而逐步放緩。疫情推動
科技界發展同時,衝擊傳統經濟產業,改變了整個經濟格局。
假設疫情在2021上半年受控,國際貨幣基金組織預期2020年全球
生產總值的實質增長率為負4.4%,並會於2021年回升至5.2%,但
蔡教授則認為基金組織的預測「過分樂觀」。他提醒嚴重經濟下
行風險、擴張性貨幣政策及其他刺激經濟措施均可能導致經濟充
滿不確定性和變數。
就中國經濟而言,蔡教授坦言中國難以在來年達致國內生產總值
增長8.2%。由於經濟替代效應隨疫情逐漸減退,出口量難以追趕
現時增長率。他認為消費量亦不會快速增長。
至於中美兩國關係,蔡教授相信美國下一任總統並不會改變美國
圍堵中國的方針。有見及此,中國制訂雙循環發展策略,重點發
展國內經濟循環,並積極對外開放經濟。中國在上一個五年計劃
訂立每年平均國內生產總值5.5%至6%的目標。另外,他提醒企業
領袖,國內將出現要素市場、國有企業及稅制改革,以及進一步
開放經濟。
蔡教授認為香港經歷2019年的社會運動及2020年的新冠疫情後,
經濟已缺乏增長動力,前景不容樂觀。香港四大支柱行業當中只
有金融服務業依然強勁,而傳統第二產業已逐漸萎縮。
「這是一個警號。我們無法再依賴傳統經濟模式。」蔡教授說
道:「我們需要一個徹底的經濟改革,以打造知識型、創新型經
濟。」
他補充,香港作為國際金融中心,應發揮其得天獨厚的優勢,展
現專業才能,成為高端服務產業的國際中心,例如:醫療行業、
高等教育、科技研發及創意產業。
最後在問答環節期間,蔡教授指經濟學家到目前為止仍未能確定
全球化導致財富不均加劇,而印製大量鈔票也未必會帶來通脹,
皆因此舉不能刺激消費者對商品的需求。當被問及香港如何把握
大灣區規劃所帶來的機遇時,蔡教授認為香港應善用自身的優
勢,為當地企業創造獨特的價值,才能在大灣區內樹立不可替代
的地位。
創新求進 果斷行動 迎接挑戰
香港董事學會副主席陳心愉女士表示,在這艱難時期,唯有採取
大膽、實際且可行的措施方能解決世界各地所面對的挑戰。在由
她主持的專題討論環節「世界動盪,迎接空前挑戰」中,她與多
位企業領袖分享迎接挑戰的策略和心得。
香港應用科技研究院(ASTRI)首席營運總監司徒聖豪博士直
言,如果需要針對社會和不同行業的痛處對症下藥,科技和創新
便是良藥。
he Directors’ Symposium 2020 of The Hong Kong Institute of Directors (HKIoD) was held at a time when Hong
Kong is battling the COVID-19 pandemic that has hampered the global economy and created unprecedented
challenges for business.
HKIoD Chairman Dr Christopher To香港董事學會主席陶榮博士
HKIoD CEO Dr Carlye Tsui 香港董事學會行政總裁徐尉玲博士
HKIoD Deputy Chairman Mr Richard Tsang香港董事學會副主席曾立基先生
司徒博士說:「對於我們在2020年所面對的難題,其中一個解決
辦法便是繼續進行研究,追求創新。」
ASTRI是一所應用科技研究中心,主要工作是先辨別大多人所面對
的難題,然後推出各項非商業性質的合作計劃,涵蓋金融科技、
醫療技術和智能製造等不同範疇,從而改善生活質素,提升生產
效率。司徒聖豪博士亦強調培育人才的重要性,方可延續科研發
展。
中電控股有限公司創新高級總監柏恩司先生注重可持續發展,並
討論行動領導力的凝聚力,以及與可持續性、創新及技術突破的
關係。
柏恩司先生表示:「企業對於實現可持續的環境或未來不再侃侃
而談,他們確實有實際行動。從空有理想到付諸實行令人鼓舞,
與此同時亦需要科技支持和配合才能實踐行動領導。」
世界正處於去碳化、數碼化的年代,而中電亦就碳排放訂立中期
及長期目標,透過成立數據中心節省能源,並提倡使用電動交通
工具及進行能源管理。
Pet Space Group Limited 行政總裁黎嘉豪先生深深明白在醫療
服務中,同理心是不可或缺的一環。Pet Space強調從醫療、教育及
娛樂三方面為寵物提供優質服務,由此彰顯關懷,更幫助他公司
渡過疫情。
黎先生指:「在疫情期間,最重要的事就是去了解你的員工和團
隊,因為這段時間對於任何人而言都是一段艱難時期。」
他引述大部份企業在疫情期間所面對的其中一個主要影響就是員
工的忠誠度。他說員工士氣和安全一直是他最關心的問題。除了
確保員工工作安全,他亦引入按每月計算的關鍵績效指標,從而
鼓勵員工,並帶領團隊適應工作上的新常態。黎先生提及到一項
長遠挑戰—招募人才,為打造一個別具創意且多元化的團隊,他
會聘請具備不同工作經驗和背景的員工。
在問答環節時,各位講者談及採取相應措施促進行業發展,指出
需要培養人才來渡過難關,提倡召開更多董事會,以便立即處理
問題,並討論與政府部門合作可如何消除對先進科技的監管障
礙。
當陳女士問到應如何在如此困難時期成為領袖,黎先生強調需對
員工表示支持及關懷。柏恩司先生對此表示認同,更稱此為「界
定優秀領袖的分水嶺」。司徒博士再作總結—領袖必須對新科技
抱持開放的態度,才能夠適應新常態。
探求不一樣的領導術
香港董事學會副主席梁廣灝工程師是研討會最後一個環節的主
持,講題為「探求不一樣的領導術」,並邀請不同講著分享他們
如何帶領公司克服各種苦難。
渣打銀行(香港)有限公司執行董事兼香港行政總裁禤惠儀女士
認為三項要點為同理心、保持聯繫及靈活性。禤女士解釋,領袖
一般只制訂目標和討論業務,然而要帶領公司克服疫情,領袖必
須凝聚士氣,並具備同理心。「領導之道在於如何將恐懼和負面
情緒轉化為正能量。我們仍在學習,但經過與他人對話,了解他
們的處境後有所成果。」
禤女士補充,領袖保持聯繫,方能為所有人提供支援。她親身體
會到,金融界領袖會經常聚首一堂討論政府的新政策,以及交流
最佳實踐心得。然而,若然遇上前所未有的挑戰,而資訊尚未齊
全,領袖則需要保持靈活,改變策略,化不可能為可能。
香港電視網絡有限公司副主席及行政總裁王維基先生憶述他曾面
對的「不可能任務」,並分享了他強硬管理方針的成功之道。他
相信對員工施加壓力會培養他們堅毅的精神,而往往逆境都是凝
聚團隊的重要契機。
「我們聘請的都是堅毅的員工」他說:「這是我們組成團隊的原
則。不論是順境還是逆境,我們都能一一克服。」
王先生實行的另一項制度是每三年一度的職務輪換制,旨在鼓勵
員工涉獵不同範疇的工作。
他解釋:「優異的員工會想做自己未曾接觸過的工作,而他們也
會不斷學習和努力嘗試。」他補充說,持續學習令他和他的團隊
保持活躍。
恆隆地產有限公司董事長陳啟宗先生對於領導之道則有截然不同
的見解,並提醒道德沉淪可能會影響管治表現。
他說:「道德沉淪會改變公司和董事的宏觀工作環境」他續指,
隨著社會環境變遷,董事可能難以本著良心行事。
他就道德問題再三強調:「如果道德已經淪喪,董事個人良知亦
蕩然無存,最終只會一事無成。」
在問答環節中,梁工程師問到其他講者企業領袖應如何帶領公司
渡過難關。陳先生重申領袖應具備道德勇氣去作出改變,保持優
秀的管治表現,而王先生則認為領袖應有恆毅力,在必要時促進
改變。禤女士補充道,領袖不應只顧公司的業務狀況,應向客戶
及社會內每一位持分者提供支援。
禤女士重申保持正向思維相當重要。
禤女士表示:「擴闊思維,加快行動,保持樂觀。我們正在經歷
一個充滿變數的時代。若領袖無法抱持正面樂觀的心態,我們將
無法渡過難關。」
Directors’ Symposium 2020
3 HKIoD: THE 21ST CENTURY DIRECTOR
http://www.hkiod.com/document/21century/issue_2019_Mar/2019Mar.pdfhttp://www.hkiod.com/document/21century/issue_2019_Mar/2019Mar.pdf
Themed “Vanguard In Challenging Times,” the 2020
Symposium was held for the first time this year as a major
in-person gathering by HKIoD at the Hong Kong Conference
and Exhibition Centre on 27 October 2020. Due to social
distancing and gathering restriction, the venue scaled down
its seating capacity from 600 to 168. The Symposium
attracted a full house of attendees and extended attendance to
50 more online participants. The speakers were distinguished
leaders who shared their insights into how to unleash
leadership to steer companies through the ongoing
disruptions.
The symposium opened with the HKIoD Dialogue hosted by
HKIoD Deputy Chairman Mr Richard Tsang. HKIoD
Chairman Dr Christopher To and HKIoD CEO Dr
Carlye Tsui shared their thoughts on redefining directorship
in the face of emerging and existing challenges.
Redefining directorship
To begin the discussion, Dr To reminded the audience of the
challenges faced by corporate leaders today. Emerging
challenges include the COVID-19 pandemic, geopolitics, the
U.S.-China trade war, social unrest and global economic
downturn, while climate change, stakeholders’ demands, legal
and regulatory enhancements and the technological
revolution remain long-term challenges.
In such difficult times, Hong Kong’s world rankings have
declined in a few areas - in economic freedom, among global
financial centres and in world competitiveness. But Hong
Kong remains number one in average IQ at 108, while the city
improved its ranking in human development and world digital
competitiveness.
Dr To also discussed the Corporate Governance Index of the
HKIoD Corporate Governance Scorecard which the Institute
has been tracking for over a decade. The index mean
improved from 48 in 2004 to 78 in 2020.
“Good corporate governance benefits the individual
companies as well as the macro economy. Today's directors
must lead with best practices in corporate governance,” said
Dr To. He added that directors are now subject to higher
expectations and scrutiny, as well as more accountability for
their companies.
Dr Tsui explained that HKIoD’s mission is to focus on
corporate governance and director professionalism. She
highlighted that corporate governance is ultimately the
board’s responsibility, covers both conformance and
performance and applies to all types of companies.
“In HKIoD, we motivate members in culture-building,
empower directors in best practices for companies’ long-term
success and take part in advancing Hong Kong’s status as a
leading business centre,” she said.
Dr Tsui said conventionally, the board needs to take business
performance, internal audit and risk management into
consideration, but now it has to expand horizons to new areas
such as the global economic crisis, the adoption of ESG
(environmental, social and governance) standards, board
performance evaluation, succession plans and diversity. In the
face of the digital era and industry 4.0, she urged the board to
enhance its digital literacy and formulate strategies in big
data, AI and cybersecurity.
Also citing the HKIoD CG scorecard 2020, Dr Tsui suggested
companies to step up efforts in ESG adoption, an area where
performances varied the most. The survey also showed that
the female voice remains weak in the board. She pointed out
that board diversity in a good mix of factors is crucial to
effective board work.
In interaction, Dr To said directors have to be forward
thinking in developing roadmaps and answering “what if”
questions. He reiterated the importance of ESG
implementation as a way to evaluate corporate performance
and advised all companies, both listed and non-listed, to
embrace corporate governance.
Dr Tsui believes that board members should proactively take
part in discussions and debates, question assumptions,
motivate the board to think differently and creatively, and not
be hesitant to speak their minds. She believes that a
tech-savvy board will help develop a culture of innovation in
the company.
Mr Tsang raised the concern that directors are facing more
responsibilities, challenges and liability. In response, Dr To
said directors should commit time and act with
professionalism to lead in good corporate governance, while
Dr Tsui urged directors to lead in enterprise and integrity,
address the long-term interests of the company and of
mankind. “We should all keep up-to-date with regard to
corporate governance practices, industry development and
digital governance,” she concluded.
Poll on Covid-19 impact
A highlight of the Symposium was a poll rolled among
participants to gauge how the Covid-19 pandemic has
impacted companies.
The two-question survey generated 170 responses. Mr Tsang
shared the responses.
Answering a question on what are the top three issues that
have impacted companies most through the Covid-19 crisis,
most participants, 52 percent, pointed to “executive
leadership” as the main issue, followed by “organisational
adaptability”. “Staff commitment”, “business continuity
planning” and “financial resilience” were other key issues.
A second question focused on the challenges to adapting
meetings to a virtual setting. A majority of survey participants,
72 percent, said “keeping directors attentive throughout the
meeting” was the topmost concern, followed by “losing
non-verbal communication between directors.”
An Uncertain Economic Outlook
Understanding the big picture of the economic outlook is
important for business leaders to plan for next year. In a
session hosted by HKIoD Deputy Chairman Mr William
Lo, Prof Hongbin Cai, Dean and Chair of Economics at
HKU Business School, said the economic outlook remains
uncertain under the pandemic and Hong Kong needs
transformation.
“The effects of the pandemic on the economy are like those of
viruses in our body. It really depends on how strong the virus
is and how healthy we are,” said Prof Cai. He warned that the
longer the pandemic drags on, the more likely it will have
strong persistent effects. He urged business leaders to think
of different scenarios, good, neutral or bad, to be prepared.
Meanwhile, the pandemic is accelerating the restructuring of
globalization, which was losing steam due to decreasing trade
growth and foreign direct investment before the pandemic,
according to Prof Cai. The pandemic has also empowered the
tech sectors and weakened traditional sectors, reshaping the
economic landscape, as observed by Prof Cai.
we have come through by talking to people and understand
their personal situation,” she explained.
Ms Huen added that staying connected enables a support
system for all. In her experience, banking leaders came
together to discuss new government policies and share best
practices but when challenges are unprecedented and
information is not complete, leaders are required to stay agile
and change plans to make impossible possible.
Veteran entrepreneur Mr Ricky Wong, Vice Chairman and
CEO at Hong Kong Television Network Limited,
reflected on the “impossible missions” he has had and
revealed his hardline strategy to achieve success. He believes
creating pressure for employees can train their persistence to
strive for success at the end, and the worst time can make the
team stronger as a result.
“We recruit the tough people,” he said. “This is how we form
the team. No matter you’re in good or bad times, we can
juggle.”
Another policy he put in place is job rotation every three years
to encourage employees to learn and try.
“Good employees will want to do something they don’t know
how, and they will keep learning and try hard,” he explained,
adding that constant learning is how he keeps himself and his
team alive.
Keeping governance in mind, Mr Ronnie Chan, Chairman
of Hang Lung Properties, pointed to a different perspective
on how to lead and warned that moral degradation can affect
governance.
“Moral degradation will change the macro environment in
which companies and directors work in,” he said, adding that
directors may find it difficult to follow their conscience to do
the right thing as society is changing.
Emphasising ethics, he warned: “If moral is broken and if the
conscience of an independent director is lost, nothing will
work.”
During the Q&A part, Ir Leung asked the panellists how
business leaders can best guide their companies to weather
the storm. Mr Chan reiterated that leaders must have the
moral courage to make changes to guard governance, while Mr
Wong said leaders should have grit and foster change when
times call for it. Ms Huen added that leaders should support
clients and every stakeholder in their community instead of
caring only for their own business.
Ms Huen also pointed to the importance of a positive mindset.
“Think bigger, act faster and be positive. We are living in
uncertainty. If the leadership is not positive, we won't survive
[the storm],” she concluded.
港董事學會董事研討會2020舉辦之際,正值新型冠狀
病毒肆虐、全球經濟低迷之時,企業正面對前所未有
的挑戰。
香港董事學會董事研討會在2020年10月27日於香港會展中心順利
舉行,主題為「挑戰時刻 領導先鋒」,亦是香港董事學會本年
度首個大型面會。鑑於社交距離及聚會人數等限制,參與人數的
名額由600減至168。儘管如此,研討會仍然座無虛席,更有50名
人士經網上參與是次活動。本次研討會的講者均為傑出領袖,分
享了如何在困難重重的逆境下展現領導才能、推動公司邁步發展
的真知灼見。
本次研討會由香港董事學會主席陶榮博士及副主席曾立基先生、
行政總裁徐尉玲博士的討論揭開序幕,率先探討應如何為領導之
道另賦新義,方可面對眼前困難,應對新的挑戰。
“This is a wakeup call. We cannot rely on the old model of the
economy anymore,” he said. “A serious economic
transformation is really needed to build a knowledge-based,
innovation-driven economy.”
He added that besides being an international financial centre,
Hong Kong should leverage its traditional strengths, unique
potential and professionalism to become an international hub
for high-end professional service industries, such as
healthcare, higher education, R&D, and innovative and
creative industries.
The session was concluded with Q&A, during which Prof Cai
said economists still have not reached a conclusion about
whether globalisation accelerates wealth inequality and said
that printing more money does not necessarily cause inflation
because it does not drive up demand for goods. Asked how
Hong Kong can benefit from the Greater Bay Area (GBA)
initiative, Prof Cai said with its unique strengths, Hong Kong
can create an irreplaceable position within the GBA by
providing unique value to businesses there.
Be innovative, actionable and emphatic to address
challenges
In such difficult times, concrete, bold and implementable
solutions are needed to turn the tide on challenges that the
world is facing, said HKIoD Deputy Chairman Ms Bonnie
Chan. Hosting a session themed “Meeting Unprecedented
Challenges in a Turbulent World,” Ms Chan invited business
leaders to share their strategies on addressing the challenges.
To address pain points in society and different industries,
technology and innovation will be the solution, said Dr
Martin Szeto, Chief Operating Officer at Hong Kong
Applied Science and Technology Research Institute
(ASTRI).
“For what we're facing in 2020, we believe that one of the ways
we can navigate this challenge is to have continuing research
and innovation,” Dr Szeto said.
ASTRI is an applied technology R&D centre that identifies
pain points faced by many then launches non-commercially
available projects through collaborations. Its projects cover
smart city, fintech, medtech and intelligent manufacturing to
Assuming that the pandemic can be brought under control
during the first half of 2021, the IMF baseline projection
predicts worldwide real GDP growth to drop to -4.4% in 2020
but to rebound to 5.2% in 2021, a projection Prof Cai called
“too optimistic.” He also warned of the significant downward
risks and expansionary monetary policies and stimulus that
created tremendous uncertainty and volatility.
For China, Prof Cai said it will be challenging to achieve a
growth rate of 8.2% next year. It will be hard for exports to
keep up with the current growth rate as the replacement effect
fades out along with the pandemic. The economist also
expects consumption growth will not be too fast.
Speaking of U.S.-China relations, Prof Cai believes the next
president of the United States will not change the country’s
intentions to contain China. In response, China proposed a
dual-circulation strategy to emphasise domestic circulation
and further open its economy to bolster ties with other
nations. The latest five-year plan also targets annual GDP
growth at 5.5%-6% on average. He reminded business leaders
to expect factor market reforms, state-owned enterprise
reform, taxation reforms and further opening-up.
As for Hong Kong, Prof Cai delivered a pessimistic note that
the city’s economy had already lost its growth momentum
before the social unrest in 2019 and the pandemic in 2020.
Only the financial industry remains strong among the four
pillar industries, and competitiveness of traditional
intermediary industries is eroding, remarked Prof Cai.
improve life quality and efficiency. Dr Szeto also emphasised
the importance of talent to keep R&D ongoing.
With sustainability as top concern, Mr Austin Bryan, Senior
Director of Innovation at CLP Holdings Limited, talked
of actionable leadership around connectivity and between
sustainability, innovation and technological disruption.
“Companies are no longer talking about acronyms of
environmental sustainability or a future. They are doing real
things. This is an exciting shift away from an aspiration to
actionable leadership, which is underpinned by technology,”
Mr Bryan said.
In the era of decarbonisation and digitalization, CLP sets
interim and long-term targets for carbon emissions. It aims to
achieve them by building data centres to save energy and
promoting electric transportation and energy management.
Steering a company that serves pet owners and pets, Mr Alan
Lai, Chief Executive Officer at Pet Space Group
Limited, understands well the importance of empathy on top
of medical services. His company emphasises medical care,
education and entertainment for pets to put this belief into
practice, and this also helped the company navigate the
pandemic.
“During the pandemic, the most important (thing) is to get to
know your employees and your team, because everybody is
suffering from a very difficult time,” Mr Lai said.
Citing staff commitment as one of the major
pandemic-induced impacts faced by companies, he said staff
motivation and safety are his top concern. Besides ensuring
safety protection for his staff, he introduced a monthly KPI
scheme to better motivate staff and led the team to adopt the
new normal at work. Mr Lai also spoke of recruitment, a
long-term challenge. In response, he hired people with
different industry experience and backgrounds to enable
creativity and diversity.
During the Q&A part at the end of the session, the panellists
spoke of taking the necessary steps towards foreseeable
evolution in their respective industries, the need to develop
talent that can survive through the tough times, the
importance of boards meeting more often to enable prompt
responses, and how working with government can help clear
regulatory hurdles for advanced technologies.
When asked by Ms Chan to give final comments on how to be
leaders in such challenging times, Mr Lai emphasised
support and care for employees. Mr Bryan agreed and called it
a “hallmark of distinction for great leaders.” Dr Szeto, for his
part, concluded that leaders must be open to new technologies
to adapt to the new normal.
Calling for Extraordinary Leadership
Continuing the discussion on leadership, HKIoD Deputy
Chairman Ir Edmund Leung hosted the last session themed
“Calling for Extraordinary Leadership” and invited the
speakers to share how they lead their companies through the
challenges.
Empathy, connectivity and agility are the three keywords that
Ms Mary Huen Wai-yi, Executive Director and Chief
Executive Officer of Hong Kong at Standard Chartered
Bank (Hong Kong) Limited, pointed to. Ms Huen
explained that leaders typically set goals and aspirations and
talk about business, but navigating the pandemic requires
boosting morale and empathy. “It is about how to turn the
negativity and fear into positive energy. We're all learning, but
董事方略新義
討論開始之先,陶博士先以現時企業領袖所面對的挑戰作為引
子。新的挑戰包括新冠疫情、地緣政治、中美貿易戰、社會動盪
以及全球經濟下行,而氣候變化、持份者的需求、完善法律、加
強監管以及科技發展則屬長期挑戰。
在這艱難時期,香港在不同領域的世界排名均有下跌趨勢,其中
包括經濟自由度及世界競爭力。縱然如此,香港人的平均智商達
108,位居全球第一,並且在人類發展及世界數碼競爭力兩方面排
名躍升。
陶博士引述香港董事學會企業管治水準報告,十多年來董事學會
一直密切留意企管指數的趨勢,從2004年至2020年間香港企管表
現有顯著進步,平均企管指數得分由48上升至78。
陶博士坦言:「優良的企業管治不僅是對個別公司,乃至於宏觀
經濟而言都是有利的。時至今日,領袖必須實踐傑出的企業管
治,才能領導有方。」他補充道,現今董事被寄予更高期望和受
更嚴格的審查,亦要為公司肩負更多責任。
徐博士解釋香港董事學會的使命,是要提倡企業管治及董事專業
行為。她強調對所有公司而言,董事會都必須肩負企業管治最終
責任,由此確保依章循理及業績表現並重。
「香港董事學會一直鼓勵會員培養企業文化,實踐最佳實務以促
進企業長足發展,並積極鞏固香港作為全球商業中心的領先地
位。」
徐博士指出,過往董事會只需要考慮業績、內部審計及風險管
理。如今,董事會也必須拓闊視野,放眼國際,了解全球經濟危
機、環境、社會及管治(ESG)的推行、董事會表現評估、傳承規劃
及多元性等各種議題。適逢數碼年代及工業4.0,她鼓勵董事會積
極提升其數碼素養,並就大數據、人工智能及網絡安全制訂策
略。
徐博士再次引述香港董事學會企業管治水準報告2020,指出香港
企業在推行ESG方面表現落差甚大,建議企業可從這方面多加著
手。另外,報告顯示女性在董事會內的佔比依然較低。她指出董
事會兼容多元聲音,對於提升董事會工作表現是必不可少的元
素。
陶博士另外指出,董事在規劃公司發展方向時,必須深謀遠慮,
未雨綢繆。他重申ESG的落實對評估企管表現而言相當重要,並鼓
勵所有上市或非上市公司採取企業管治 。
徐博士認為所有董事會成員應不吝表達意見,積極參與討論及辯
論,對於任何假設大膽提出質疑,並鼓勵其他董事會成員從與別
不同的角度看待議題。另外,她亦相信一個諳熟數碼科技的董事
會能夠營造一個歡迎創新的企業文化。
曾先生提到目前董事需要面對更多職責、挑戰和責任的情況。陶
博士回應,董事應投放更多時間,並秉持專業精神帶領公司實踐
優秀的企業管治,而徐博士則認為董事應展現企業領導才能和誠
信,致力維護公司以至所有人的長遠利益。她總結道:「不論企
業管治表現、行業發展還是數碼管治,我們都必須與時並進。」
新冠疫情影響的調查結果
當日研討會的其中一個重要環節,是參會者就新冠疫情對公司影
響的問卷調查。
問卷有兩條題目,共170名參會者參與調查,並由曾先生分享調查
結果。
第一條問題是在新冠疫情期間對公司最大的三項影響。高達52%受
訪者認為主要的影響是「執行領導」,其次為「組織適應能
力」。另外,「員工忠誠度」、「商業持續計劃」、「財政穩健
性」均屬其他重要影響。
第二條問題探討適應網絡會議的挑戰。多達72%受訪者認為「確保
所有董事全程專注參與會議」是首要挑戰,其次為「董事之間缺
乏非語言上的溝通」。
經濟前景充滿變數
企業領袖要為來年計劃作好打算,應先充分了解經濟前景。在由
香港董事學會副主席羅志聰先生主持的講座中,香港大學經管學
院院長及經濟學講座教授蔡洪濱教授指面對新冠疫情肆虐,經濟
前景仍然充滿變數,香港亦需要改變。
蔡教授指:「疫情對於經濟的影響好比病毒對人體的影響,需要
視乎病毒的破壞力及人體的健康狀況才能衡量。」他警告若然疫
情持續未見好轉,則很可能會造成嚴重且長遠的影響。他敦促企
業領袖充分考慮到各種好與壞的情況,方能未雨綢繆。
蔡教授補充,與此同時,疫情正加快重塑全球化,而全球化則因
疫情爆發前的貿易量減少及外商直接投資而逐步放緩。疫情推動
科技界發展同時,衝擊傳統經濟產業,改變了整個經濟格局。
假設疫情在2021上半年受控,國際貨幣基金組織預期2020年全球
生產總值的實質增長率為負4.4%,並會於2021年回升至5.2%,但
蔡教授則認為基金組織的預測「過分樂觀」。他提醒嚴重經濟下
行風險、擴張性貨幣政策及其他刺激經濟措施均可能導致經濟充
滿不確定性和變數。
就中國經濟而言,蔡教授坦言中國難以在來年達致國內生產總值
增長8.2%。由於經濟替代效應隨疫情逐漸減退,出口量難以追趕
現時增長率。他認為消費量亦不會快速增長。
至於中美兩國關係,蔡教授相信美國下一任總統並不會改變美國
圍堵中國的方針。有見及此,中國制訂雙循環發展策略,重點發
展國內經濟循環,並積極對外開放經濟。中國在上一個五年計劃
訂立每年平均國內生產總值5.5%至6%的目標。另外,他提醒企業
領袖,國內將出現要素市場、國有企業及稅制改革,以及進一步
開放經濟。
蔡教授認為香港經歷2019年的社會運動及2020年的新冠疫情後,
經濟已缺乏增長動力,前景不容樂觀。香港四大支柱行業當中只
有金融服務業依然強勁,而傳統第二產業已逐漸萎縮。
「這是一個警號。我們無法再依賴傳統經濟模式。」蔡教授說
道:「我們需要一個徹底的經濟改革,以打造知識型、創新型經
濟。」
他補充,香港作為國際金融中心,應發揮其得天獨厚的優勢,展
現專業才能,成為高端服務產業的國際中心,例如:醫療行業、
高等教育、科技研發及創意產業。
最後在問答環節期間,蔡教授指經濟學家到目前為止仍未能確定
全球化導致財富不均加劇,而印製大量鈔票也未必會帶來通脹,
皆因此舉不能刺激消費者對商品的需求。當被問及香港如何把握
大灣區規劃所帶來的機遇時,蔡教授認為香港應善用自身的優
勢,為當地企業創造獨特的價值,才能在大灣區內樹立不可替代
的地位。
創新求進 果斷行動 迎接挑戰
香港董事學會副主席陳心愉女士表示,在這艱難時期,唯有採取
大膽、實際且可行的措施方能解決世界各地所面對的挑戰。在由
她主持的專題討論環節「世界動盪,迎接空前挑戰」中,她與多
位企業領袖分享迎接挑戰的策略和心得。
香港應用科技研究院(ASTRI)首席營運總監司徒聖豪博士直
言,如果需要針對社會和不同行業的痛處對症下藥,科技和創新
便是良藥。
he Directors’ Symposium 2020 of The Hong Kong Institute of Directors (HKIoD) was held at a time when Hong
Kong is battling the COVID-19 pandemic that has hampered the global economy and created unprecedented
challenges for business.
司徒博士說:「對於我們在2020年所面對的難題,其中一個解決
辦法便是繼續進行研究,追求創新。」
ASTRI是一所應用科技研究中心,主要工作是先辨別大多人所面對
的難題,然後推出各項非商業性質的合作計劃,涵蓋金融科技、
醫療技術和智能製造等不同範疇,從而改善生活質素,提升生產
效率。司徒聖豪博士亦強調培育人才的重要性,方可延續科研發
展。
中電控股有限公司創新高級總監柏恩司先生注重可持續發展,並
討論行動領導力的凝聚力,以及與可持續性、創新及技術突破的
關係。
柏恩司先生表示:「企業對於實現可持續的環境或未來不再侃侃
而談,他們確實有實際行動。從空有理想到付諸實行令人鼓舞,
與此同時亦需要科技支持和配合才能實踐行動領導。」
世界正處於去碳化、數碼化的年代,而中電亦就碳排放訂立中期
及長期目標,透過成立數據中心節省能源,並提倡使用電動交通
工具及進行能源管理。
Pet Space Group Limited 行政總裁黎嘉豪先生深深明白在醫療
服務中,同理心是不可或缺的一環。Pet Space強調從醫療、教育及
娛樂三方面為寵物提供優質服務,由此彰顯關懷,更幫助他公司
渡過疫情。
黎先生指:「在疫情期間,最重要的事就是去了解你的員工和團
隊,因為這段時間對於任何人而言都是一段艱難時期。」
他引述大部份企業在疫情期間所面對的其中一個主要影響就是員
工的忠誠度。他說員工士氣和安全一直是他最關心的問題。除了
確保員工工作安全,他亦引入按每月計算的關鍵績效指標,從而
鼓勵員工,並帶領團隊適應工作上的新常態。黎先生提及到一項
長遠挑戰—招募人才,為打造一個別具創意且多元化的團隊,他
會聘請具備不同工作經驗和背景的員工。
在問答環節時,各位講者談及採取相應措施促進行業發展,指出
需要培養人才來渡過難關,提倡召開更多董事會,以便立即處理
問題,並討論與政府部門合作可如何消除對先進科技的監管障
礙。
當陳女士問到應如何在如此困難時期成為領袖,黎先生強調需對
員工表示支持及關懷。柏恩司先生對此表示認同,更稱此為「界
定優秀領袖的分水嶺」。司徒博士再作總結—領袖必須對新科技
抱持開放的態度,才能夠適應新常態。
探求不一樣的領導術
香港董事學會副主席梁廣灝工程師是研討會最後一個環節的主
持,講題為「探求不一樣的領導術」,並邀請不同講著分享他們
如何帶領公司克服各種苦難。
渣打銀行(香港)有限公司執行董事兼香港行政總裁禤惠儀女士
認為三項要點為同理心、保持聯繫及靈活性。禤女士解釋,領袖
一般只制訂目標和討論業務,然而要帶領公司克服疫情,領袖必
須凝聚士氣,並具備同理心。「領導之道在於如何將恐懼和負面
情緒轉化為正能量。我們仍在學習,但經過與他人對話,了解他
們的處境後有所成果。」
禤女士補充,領袖保持聯繫,方能為所有人提供支援。她親身體
會到,金融界領袖會經常聚首一堂討論政府的新政策,以及交流
最佳實踐心得。然而,若然遇上前所未有的挑戰,而資訊尚未齊
全,領袖則需要保持靈活,改變策略,化不可能為可能。
香港電視網絡有限公司副主席及行政總裁王維基先生憶述他曾面
對的「不可能任務」,並分享了他強硬管理方針的成功之道。他
相信對員工施加壓力會培養他們堅毅的精神,而往往逆境都是凝
聚團隊的重要契機。
「我們聘請的都是堅毅的員工」他說:「這是我們組成團隊的原
則。不論是順境還是逆境,我們都能一一克服。」
王先生實行的另一項制度是每三年一度的職務輪換制,旨在鼓勵
員工涉獵不同範疇的工作。
他解釋:「優異的員工會想做自己未曾接觸過的工作,而他們也
會不斷學習和努力嘗試。」他補充說,持續學習令他和他的團隊
保持活躍。
恆隆地產有限公司董事長陳啟宗先生對於領導之道則有截然不同
的見解,並提醒道德沉淪可能會影響管治表現。
他說:「道德沉淪會改變公司和董事的宏觀工作環境」他續指,
隨著社會環境變遷,董事可能難以本著良心行事。
他就道德問題再三強調:「如果道德已經淪喪,董事個人良知亦
蕩然無存,最終只會一事無成。」
在問答環節中,梁工程師問到其他講者企業領袖應如何帶領公司
渡過難關。陳先生重申領袖應具備道德勇氣去作出改變,保持優
秀的管治表現,而王先生則認為領袖應有恆毅力,在必要時促進
改變。禤女士補充道,領袖不應只顧公司的業務狀況,應向客戶
及社會內每一位持分者提供支援。
禤女士重申保持正向思維相當重要。
禤女士表示:「擴闊思維,加快行動,保持樂觀。我們正在經歷
一個充滿變數的時代。若領袖無法抱持正面樂觀的心態,我們將
無法渡過難關。」
Q1: What are the top 3 issues that impact your company most in the Covid-19 crisis?Executive leadership
Organisational adaptability
Staff commitment
Business continuity planning
Financial resilience
Crisis management
Technology infrastructure
Risk management
Cash flow
Digital competence
Q2: What were your board’s top 3 challenges in adapting meetings to a virtual setting?Keeping directors attentive throughout the meeting
Losing nonverbal communication between directors
Technological problems disrupting the meeting
Ensuring participation from each director
Facilitating questions and answers
Making sure each board member has an opportunity to speak
Burnout/stress from the constant virtual setting
Background noises causing distraction
董事研討會2020
4香港董事學會: 廿一世紀董事
Themed “Vanguard In Challenging Times,” the 2020
Symposium was held for the first time this year as a major
in-person gathering by HKIoD at the Hong Kong Conference
and Exhibition Centre on 27 October 2020. Due to social
distancing and gathering restriction, the venue scaled down
its seating capacity from 600 to 168. The Symposium
attracted a full house of attendees and extended attendance to
50 more online participants. The speakers were distinguished
leaders who shared their insights into how to unleash
leadership to steer companies through the ongoing
disruptions.
The symposium opened with the HKIoD Dialogue hosted by
HKIoD Deputy Chairman Mr Richard Tsang. HKIoD
Chairman Dr Christopher To and HKIoD CEO Dr
Carlye Tsui shared their thoughts on redefining directorship
in the face of emerging and existing challenges.
Redefining directorship
To begin the discussion, Dr To reminded the audience of the
challenges faced by corporate leaders today. Emerging
challenges include the COVID-19 pandemic, geopolitics, the
U.S.-China trade war, social unrest and global economic
downturn, while climate change, stakeholders’ demands, legal
and regulatory enhancements and the technological
revolution remain long-term challenges.
In such difficult times, Hong Kong’s world rankings have
declined in a few areas - in economic freedom, among global
financial centres and in world competitiveness. But Hong
Kong remains number one in average IQ at 108, while the city
improved its ranking in human development and world digital
competitiveness.
Dr To also discussed the Corporate Governance Index of the
HKIoD Corporate Governance Scorecard which the Institute
has been tracking for over a decade. The index mean
improved from 48 in 2004 to 78 in 2020.
“Good corporate governance benefits the individual
companies as well as the macro economy. Today's directors
must lead with best practices in corporate governance,” said
Dr To. He added that directors are now subject to higher
expectations and scrutiny, as well as more accountability for
their companies.
Dr Tsui explained that HKIoD’s mission is to focus on
corporate governance and director professionalism. She
highlighted that corporate governance is ultimately the
board’s responsibility, covers both conformance and
performance and applies to all types of companies.
“In HKIoD, we motivate members in culture-building,
empower directors in best practices for companies’ long-term
success and take part in advancing Hong Kong’s status as a
leading business centre,” she said.
Dr Tsui said conventionally, the board needs to take business
performance, internal audit and risk management into
consideration, but now it has to expand horizons to new areas
such as the global economic crisis, the adoption of ESG
(environmental, social and governance) standards, board
performance evaluation, succession plans and diversity. In the
face of the digital era and industry 4.0, she urged the board to
enhance its digital literacy and formulate strategies in big
data, AI and cybersecurity.
Also citing the HKIoD CG scorecard 2020, Dr Tsui suggested
companies to step up efforts in ESG adoption, an area where
performances varied the most. The survey also showed that
the female voice remains weak in the board. She pointed out
that board diversity in a good mix of factors is crucial to
effective board work.
In interaction, Dr To said directors have to be forward
thinking in developing roadmaps and answering “what if”
questions. He reiterated the importance of ESG
implementation as a way to evaluate corporate performance
and advised all companies, both listed and non-listed, to
embrace corporate governance.
Dr Tsui believes that board members should proactively take
part in discussions and debates, question assumptions,
motivate the board to think differently and creatively, and not
be hesitant to speak their minds. She believes that a
tech-savvy board will help develop a culture of innovation in
the company.
Mr Tsang raised the concern that directors are facing more
responsibilities, challenges and liability. In response, Dr To
said directors should commit time and act with
professionalism to lead in good corporate governance, while
Dr Tsui urged directors to lead in enterprise and integrity,
address the long-term interests of the company and of
mankind. “We should all keep up-to-date with regard to
corporate governance practices, industry development and
digital governance,” she concluded.
Poll on Covid-19 impact
A highlight of the Symposium was a poll rolled among
participants to gauge how the Covid-19 pandemic has
impacted companies.
The two-question survey generated 170 responses. Mr Tsang
shared the responses.
Answering a question on what are the top three issues that
have impacted companies most through the Covid-19 crisis,
most participants, 52 percent, pointed to “executive
leadership” as the main issue, followed by “organisational
adaptability”. “Staff commitment”, “business continuity
planning” and “financial resilience” were other key issues.
A second question focused on the challenges to adapting
meetings to a virtual setting. A majority of survey participants,
72 percent, said “keeping directors attentive throughout the
meeting” was the topmost concern, followed by “losing
non-verbal communication between directors.”
An Uncertain Economic Outlook
Understanding the big picture of the economic outlook is
important for business leaders to plan for next year. In a
session hosted by HKIoD Deputy Chairman Mr William
Lo, Prof Hongbin Cai, Dean and Chair of Economics at
HKU Business School, said the economic outlook remains
uncertain under the pandemic and Hong Kong needs
transformation.
“The effects of the pandemic on the economy are like those of
viruses in our body. It really depends on how strong the virus
is and how healthy we are,” said Prof Cai. He warned that the
longer the pandemic drags on, the more likely it will have
strong persistent effects. He urged business leaders to think
of different scenarios, good, neutral or bad, to be prepared.
Meanwhile, the pandemic is accelerating the restructuring of
globalization, which was losing steam due to decreasing trade
growth and foreign direct investment before the pandemic,
according to Prof Cai. The pandemic has also empowered the
tech sectors and weakened traditional sectors, reshaping the
economic landscape, as observed by Prof Cai.
we have come through by talking to people and understand
their personal situation,” she explained.
Ms Huen added that staying connected enables a support
system for all. In her experience, banking leaders came
together to discuss new government policies and share best
practices but when challenges are unprecedented and
information is not complete, leaders are required to stay agile
and change plans to make impossible possible.
Veteran entrepreneur Mr Ricky Wong, Vice Chairman and
CEO at Hong Kong Television Network Limited,
reflected on the “impossible missions” he has had and
revealed his hardline strategy to achieve success. He believes
creating pressure for employees can train their persistence to
strive for success at the end, and the worst time can make the
team stronger as a result.
“We recruit the tough people,” he said. “This is how we form
the team. No matter you’re in good or bad times, we can
juggle.”
Another policy he put in place is job rotation every three years
to encourage employees to learn and try.
“Good employees will want to do something they don’t know
how, and they will keep learning and try hard,” he explained,
adding that constant learning is how he keeps himself and his
team alive.
Keeping governance in mind, Mr Ronnie Chan, Chairman
of Hang Lung Properties, pointed to a different perspective
on how to lead and warned that moral degradation can affect
governance.
“Moral degradation will change the macro environment in
which companies and directors work in,” he said, adding that
directors may find it difficult to follow their conscience to do
the right thing as society is changing.
Emphasising ethics, he warned: “If moral is broken and if the
conscience of an independent director is lost, nothing will
work.”
During the Q&A part, Ir Leung asked the panellists how
business leaders can best guide their companies to weather
the storm. Mr Chan reiterated that leaders must have the
moral courage to make changes to guard governance, while Mr
Wong said leaders should have grit and foster change when
times call for it. Ms Huen added that leaders should support
clients and every stakeholder in their community instead of
caring only for their own business.
Ms Huen also pointed to the importance of a positive mindset.
“Think bigger, act faster and be positive. We are living in
uncertainty. If the leadership is not positive, we won't survive
[the storm],” she concluded.
港董事學會董事研討會2020舉辦之際,正值新型冠狀
病毒肆虐、全球經濟低迷之時,企業正面對前所未有
的挑戰。
香港董事學會董事研討會在2020年10月27日於香港會展中心順利
舉行,主題為「挑戰時刻 領導先鋒」,亦是香港董事學會本年
度首個大型面會。鑑於社交距離及聚會人數等限制,參與人數的
名額由600減至168。儘管如此,研討會仍然座無虛席,更有50名
人士經網上參與是次活動。本次研討會的講者均為傑出領袖,分
享了如何在困難重重的逆境下展現領導才能、推動公司邁步發展
的真知灼見。
本次研討會由香港董事學會主席陶榮博士及副主席曾立基先生、
行政總裁徐尉玲博士的討論揭開序幕,率先探討應如何為領導之
道另賦新義,方可面對眼前困難,應對新的挑戰。
“This is a wakeup call. We cannot rely on the old model of the
economy anymore,” he said. “A serious economic
transformation is really needed to build a knowledge-based,
innovation-driven economy.”
He added that besides being an international financial centre,
Hong Kong should leverage its traditional strengths, unique
potential and professionalism to become an international hub
for high-end professional service industries, such as
healthcare, higher education, R&D, and innovative and
creative industries.
The session was concluded with Q&A, during which Prof Cai
said economists still have not reached a conclusion about
whether globalisation accelerates wealth inequality and said
that printing more money does not necessarily cause inflation
because it does not drive up demand for goods. Asked how
Hong Kong can benefit from the Greater Bay Area (GBA)
initiative, Prof Cai said with its unique strengths, Hong Kong
can create an irreplaceable position within the GBA by
providing unique value to businesses there.
Be innovative, actionable and emphatic to address
challenges
In such difficult times, concrete, bold and implementable
solutions are needed to turn the tide on challenges that the
world is facing, said HKIoD Deputy Chairman Ms Bonnie
Chan. Hosting a session themed “Meeting Unprecedented
Challenges in a Turbulent World,” Ms Chan invited business
leaders to share their strategies on addressing the challenges.
To address pain points in society and different industries,
technology and innovation will be the solution, said Dr
Martin Szeto, Chief Operating Officer at Hong Kong
Applied Science and Technology Research Institute
(ASTRI).
“For what we're facing in 2020, we believe that one of the ways
we can navigate this challenge is to have continuing research
and innovation,” Dr Szeto said.
ASTRI is an applied technology R&D centre that identifies
pain points faced by many then launches non-commercially
available projects through collaborations. Its projects cover
smart city, fintech, medtech and intelligent manufacturing to
Assuming that the pandemic can be brought under control
during the first half of 2021, the IMF baseline projection
predicts worldwide real GDP growth to drop to -4.4% in 2020
but to rebound to 5.2% in 2021, a projection Prof Cai called
“too optimistic.” He also warned of the significant downward
risks and expansionary monetary policies and stimulus that
created tremendous uncertainty and volatility.
For China, Prof Cai said it will be challenging to achieve a
growth rate of 8.2% next year. It will be hard for exports to
keep up with the current growth rate as the replacement effect
fades out along with the pandemic. The economist also
expects consumption growth will not be too fast.
Speaking of U.S.-China relations, Prof Cai believes the next
president of the United States will not change the country’s
intentions to contain China. In response, China proposed a
dual-circulation strategy to emphasise domestic circulation
and further open its economy to bolster ties with other
nations. The latest five-year plan also targets annual GDP
growth at 5.5%-6% on average. He reminded business leaders
to expect factor market reforms, state-owned enterprise
reform, taxation reforms and further opening-up.
As for Hong Kong, Prof Cai delivered a pessimistic note that
the city’s economy had already lost its growth momentum
before the social unrest in 2019 and the pandemic in 2020.
Only the financial industry remains strong among the four
pillar industries, and competitiveness of traditional
intermediary industries is eroding, remarked Prof Cai.
improve life quality and efficiency. Dr Szeto also emphasised
the importance of talent to keep R&D ongoing.
With sustainability as top concern, Mr Austin Bryan, Senior
Director of Innovation at CLP Holdings Limited, talked
of actionable leadership around connectivity and between
sustainability, innovation and technological disruption.
“Companies are no longer talking about acronyms of
environmental sustainability or a future. They are doing real
things. This is an exciting shift away from an aspiration to
actionable leadership, which is underpinned by technology,”
Mr Bryan said.
In the era of decarbonisation and digitalization, CLP sets
interim and long-term targets for carbon emissions. It aims to
achieve them by building data centres to save energy and
promoting electric transportation and energy management.
Steering a company that serves pet owners and pets, Mr Alan
Lai, Chief Executive Officer at Pet Space Group
Limited, understands well the importance of empathy on top
of medical services. His company emphasises medical care,
education and entertainment for pets to put this belief into
practice, and this also helped the company navigate the
pandemic.
“During the pandemic, the most important (thing) is to get to
know your employees and your team, because everybody is
suffering from a very difficult time,” Mr Lai said.
Citing staff commitment as one of the major
pandemic-induced impacts faced by companies, he said staff
motivation and safety are his top concern. Besides ensuring
safety protection for his staff, he introduced a monthly KPI
scheme to better motivate staff and led the team to adopt the
new normal at work. Mr Lai also spoke of recruitment, a
long-term challenge. In response, he hired people with
different industry experience and backgrounds to enable
creativity and diversity.
During the Q&A part at the end of the session, the panellists
spoke of taking the necessary steps towards foreseeable
evolution in their respective industries, the need to develop
talent that can survive through the tough times, the
importance of boards meeting more often to enable prompt
responses, and how working with government can help clear
regulatory hurdles for advanced technologies.
When asked by Ms Chan to give final comments on how to be
leaders in such challenging times, Mr Lai emphasised
support and care for employees. Mr Bryan agreed and called it
a “hallmark of distinction for great leaders.” Dr Szeto, for his
part, concluded that leaders must be open to new technologies
to adapt to the new normal.
Calling for Extraordinary Leadership
Continuing the discussion on leadership, HKIoD Deputy
Chairman Ir Edmund Leung hosted the last session themed
“Calling for Extraordinary Leadership” and invited the
speakers to share how they lead their companies through the
challenges.
Empathy, connectivity and agility are the three keywords that
Ms Mary Huen Wai-yi, Executive Director and Chief
Executive Officer of Hong Kong at Standard Chartered
Bank (Hong Kong) Limited, pointed to. Ms Huen
explained that leaders typically set goals and aspirations and
talk about business, but navigating the pandemic requires
boosting morale and empathy. “It is about how to turn the
negativity and fear into positive energy. We're all learning, but
董事方略新義
討論開始之先,陶博士先以現時企業領袖所面對的挑戰作為引
子。新的挑戰包括新冠疫情、地緣政治、中美貿易戰、社會動盪
以及全球經濟下行,而氣候變化、持份者的需求、完善法律、加
強監管以及科技發展則屬長期挑戰。
在這艱難時期,香港在不同領域的世界排名均有下跌趨勢,其中
包括經濟自由度及世界競爭力。縱然如此,香港人的平均智商達
108,位居全球第一,並且在人類發展及世界數碼競爭力兩方面排
名躍升。
陶博士引述香港董事學會企業管治水準報告,十多年來董事學會
一直密切留意企管指數的趨勢,從2004年至2020年間香港企管表
現有顯著進步,平均企管指數得分由48上升至78。
陶博士坦言:「優良的企業管治不僅是對個別公司,乃至於宏觀
經濟而言都是有利的。時至今日,領袖必須實踐傑出的企業管
治,才能領導有方。」他補充道,現今董事被寄予更高期望和受
更嚴格的審查,亦要為公司肩負更多責任。
徐博士解釋香港董事學會的使命,是要提倡企業管治及董事專業
行為。她強調對所有公司而言,董事會都必須肩負企業管治最終
責任,由此確保依章循理及業績表現並重。
「香港董事學會一直鼓勵會員培養企業文化,實踐最佳實務以促
進企業長足發展,並積極鞏固香港作為全球商業中心的領先地
位。」
徐博士指出,過往董事會只需要考慮業績、內部審計及風險管
理。如今,董事會也必須拓闊視野,放眼國際,了解全球經濟危
機、環境、社會及管治(ESG)的推行、董事會表現評估、傳承規劃
及多元性等各種議題。適逢數碼年代及工業4.0,她鼓勵董事會積
極提升其數碼素養,並就大數據、人工智能及網絡安全制訂策
略。
徐博士再次引述香港董事學會企業管治水準報告2020,指出香港
企業在推行ESG方面表現落差甚大,建議企業可從這方面多加著
手。另外,報告顯示女性在董事會內的佔比依然較低。她指出董
事會兼容多元聲音,對於提升董事會工作表現是必不可少的元
素。
陶博士另外指出,董事在規劃公司發展方向時,必須深謀遠慮,
未雨綢繆。他重申ESG的落實對評估企管表現而言相當重要,並鼓
勵所有上市或非上市公司採取企業管治 。
徐博士認為所有董事會成員應不吝表達意見,積極參與討論及辯
論,對於任何假設大膽提出質疑,並鼓勵其他董事會成員從與別
不同的角度看待議題。另外,她亦相信一個諳熟數碼科技的董事
會能夠營造一個歡迎創新的企業文化。
曾先生提到目前董事需要面對更多職責、挑戰和責任的情況。陶
博士回應,董事應投放更多時間,並秉持專業精神帶領公司實踐
優秀的企業管治,而徐博士則認為董事應展現企業領導才能和誠
信,致力維護公司以至所有人的長遠利益。她總結道:「不論企
業管治表現、行業發展還是數碼管治,我們都必須與時並進。」
新冠疫情影響的調查結果
當日研討會的其中一個重要環節,是參會者就新冠疫情對公司影
響的問卷調查。
問卷有兩條題目,共170名參會者參與調查,並由曾先生分享調查
結果。
第一條問題是在新冠疫情期間對公司最大的三項影響。高達52%受
訪者認為主要的影響是「執行領導」,其次為「組織適應能
力」。另外,「員工忠誠度」、「商業持續計劃」、「財政穩健
性」均屬其他重要影響。
第二條問題探討適應網絡會議的挑戰。多達72%受訪者認為「確保
所有董事全程專注參與會議」是首要挑戰,其次為「董事之間缺
乏非語言上的溝通」。
經濟前景充滿變數
企業領袖要為來年計劃作好打算,應先充分了解經濟前景。在由
香港董事學會副主席羅志聰先生主持的講座中,香港大學經管學
院院長及經濟學講座教授蔡洪濱教授指面對新冠疫情肆虐,經濟
前景仍然充滿變數,香港亦需要改變。
蔡教授指:「疫情對於經濟的影響好比病毒對人體的影響,需要
視乎病毒的破壞力及人體的健康狀況才能衡量。」他警告若然疫
情持續未見好轉,則很可能會造成嚴重且長遠的影響。他敦促企
業領袖充分考慮到各種好與壞的情況,方能未雨綢繆。
蔡教授補充,與此同時,疫情正加快重塑全球化,而全球化則因
疫情爆發前的貿易量減少及外商直接投資而逐步放緩。疫情推動
科技界發展同時,衝擊傳統經濟產業,改變了整個經濟格局。
假設疫情在2021上半年受控,國際貨幣基金組織預期2020年全球
生產總值的實質增長率為負4.4%,並會於2021年回升至5.2%,但
蔡教授則認為基金組織的預測「過分樂觀」。他提醒嚴重經濟下
行風險、擴張性貨幣政策及其他刺激經濟措施均可能導致經濟充
滿不確定性和變數。
就中國經濟而言,蔡教授坦言中國難以在來年達致國內生產總值
增長8.2%。由於經濟替代效應隨疫情逐漸減退,出口量難以追趕
現時增長率。他認為消費量亦不會快速增長。
至於中美兩國關係,蔡教授相信美國下一任總統並不會改變美國
圍堵中國的方針。有見及此,中國制訂雙循環發展策略,重點發
展國內經濟循環,並積極對外開放經濟。中國在上一個五年計劃
訂立每年平均國內生產總值5.5%至6%的目標。另外,他提醒企業
領袖,國內將出現要素市場、國有企業及稅制改革,以及進一步
開放經濟。
蔡教授認為香港經歷2019年的社會運動及2020年的新冠疫情後,
經濟已缺乏增長動力,前景不容樂觀。香港四大支柱行業當中只
有金融服務業依然強勁,而傳統第二產業已逐漸萎縮。
「這是一個警號。我們無法再依賴傳統經濟模式。」蔡教授說
道:「我們需要一個徹底的經濟改革,以打造知識型、創新型經
濟。」
他補充,香港作為國際金融中心,應發揮其得天獨厚的優勢,展
現專業才能,成為高端服務產業的國際中心,例如:醫療行業、
高等教育、科技研發及創意產業。
最後在問答環節期間,蔡教授指經濟學家到目前為止仍未能確定
全球化導致財富不均加劇,而印製大量鈔票也未必會帶來通脹,
皆因此舉不能刺激消費者對商品的需求。當被問及香港如何把握
大灣區規劃所帶來的機遇時,蔡教授認為香港應善用自身的優
勢,為當地企業創造獨特的價值,才能在大灣區內樹立不可替代
的地位。
創新求進 果斷行動 迎接挑戰
香港董事學會副主席陳心愉女士表示,在這艱難時期,唯有採取
大膽、實際且可行的措施方能解決世界各地所面對的挑戰。在由
她主持的專題討論環節「世界動盪,迎接空前挑戰」中,她與多
位企業領袖分享迎接挑戰的策略和心得。
香港應用科技研究院(ASTRI)首席營運總監司徒聖豪博士直
言,如果需要針對社會和不同行業的痛處對症下藥,科技和創新
便是良藥。
he Directors’ Symposium 2020 of The Hong Kong Institute of Directors (HKIoD) was held at a time when Hong
Kong is battling the COVID-19 pandemic that has hampered the global economy and created unprecedented
challenges for business.
Mr William Lo, Deputy Chairman of HKIoD (left) and Prof Hongbin Cai 香港董事學會副主席羅志聰先生(左)與蔡洪濱教授
司徒博士說:「對於我們在2020年所面對的難題,其中一個解決
辦法便是繼續進行研究,追求創新。」
ASTRI是一所應用科技研究中心,主要工作是先辨別大多人所面對
的難題,然後推出各項非商業性質的合作計劃,涵蓋金融科技、
醫療技術和智能製造等不同範疇,從而改善生活質素,提升生產
效率。司徒聖豪博士亦強調培育人才的重要性,方可延續科研發
展。
中電控股有限公司創新高級總監柏恩司先生注重可持續發展,並
討論行動領導力的凝聚力,以及與可持續性、創新及技術突破的
關係。
柏恩司先生表示:「企業對於實現可持續的環境或未來不再侃侃
而談,他們確實有實際行動。從空有理想到付諸實行令人鼓舞,
與此同時亦需要科技支持和配合才能實踐行動領導。」
世界正處於去碳化、數碼化的年代,而中電亦就碳排放訂立中期
及長期目標,透過成立數據中心節省能源,並提倡使用電動交通
工具及進行能源管理。
Pet Space Group Limited 行政總裁黎嘉豪先生深深明白在醫療
服務中,同理心是不可或缺的一環。Pet Space強調從醫療、教育及
娛樂三方面為寵物提供優質服務,由此彰顯關懷,更幫助他公司
渡過疫情。
黎先生指:「在疫情期間,最重要的事就是去了解你的員工和團
隊,因為這段時間對於任何人而言都是一段艱難時期。」
他引述大部份企業在疫情期間所面對的其中一個主要影響就是員
工的忠誠度。他說員工士氣和安全一直是他最關心的問題。除了
確保員工工作安全,他亦引入按每月計算的關鍵績效指標,從而
鼓勵員工,並帶領團隊適應工作上的新常態。黎先生提及到一項
長遠挑戰—招募人才,為打造一個別具創意且多元化的團隊,他
會聘請具備不同工作經驗和背景的員工。
在問答環節時,各位講者談及採取相應措施促進行業發展,指出
需要培養人才來渡過難關,提倡召開更多董事會,以便立即處理
問題,並討論與政府部門合作可如何消除對先進科技的監管障
礙。
當陳女士問到應如何在如此困難時期成為領袖,黎先生強調需對
員工表示支持及關懷。柏恩司先生對此表示認同,更稱此為「界
定優秀領袖的分水嶺」。司徒博士再作總結—領袖必須對新科技
抱持開放的態度,才能夠適應新常態。
探求不一樣的領導術
香港董事學會副主席梁廣灝工程師是研討會最後一個環節的主
持,講題為「探求不一樣的領導術」,並邀請不同講著分享他們
如何帶領公司克服各種苦難。
渣打銀行(香港)有限公司執行董事兼香港行政總裁禤惠儀女士
認為三項要點為同理心、保持聯繫及靈活性。禤女士解釋,領袖
一般只制訂目標和討論業務,然而要帶領公司克服疫情,領袖必
須凝聚士氣,並具備同理心。「領導之道在於如何將恐懼和負面
情緒轉化為正能量。我們仍在學習,但經過與他人對話,了解他
們的處境後有所成果。」
禤女士補充,領袖保持聯繫,方能為所有人提供支援。她親身體
會到,金融界領袖會經常聚首一堂討論政府的新政策,以及交流
最佳實踐心得。然而,若然遇上前所未有的挑戰,而資訊尚未齊
全,領袖則需要保持靈活,改變策略,化不可能為可能。
香港電視網絡有限公司副主席及行政總裁王維基先生憶述他曾面
對的「不可能任務」,並分享了他強硬管理方針的成功之道。他
相信對員工施加壓力會培養他們堅毅的精神,而往往逆境都是凝
聚團隊的重要契機。
「我們聘請的都是堅毅的員工」他說:「這是我們組成團隊的原
則。不論是順境還是逆境,我們都能一一克服。」
王先生實行的另一項制度是每三年一度的職務輪換制,旨在鼓勵
員工涉獵不同範疇的工作。
他解釋:「優異的員工會想做自己未曾接觸過的工作,而他們也
會不斷學習和努力嘗試。」他補充說,持續學習令他和他的團隊
保持活躍。
恆隆地產有限公司董事長陳啟宗先生對於領導之道則有截然不同
的見解,並提醒道德沉淪可能會影響管治表現。
他說:「道德沉淪會改變公司和董事的宏觀工作環境」他續指,
隨著社會環境變遷,董事可能難以本著良心行事。
他就道德問題再三強調:「如果道德已經淪喪,董事個人良知亦
蕩然無存,最終只會一事無成。」
在問答環節中,梁工程師問到其他講者企業領袖應如何帶領公司
渡過難關。陳先生重申領袖應具備道德勇氣去作出改變,保持優
秀的管治表現,而王先生則認為領袖應有恆毅力,在必要時促進
改變。禤女士補充道,領袖不應只顧公司的業務狀況,應向客戶
及社會內每一位持分者提供支援。
禤女士重申保持正向思維相當重要。
禤女士表示:「擴闊思維,加快行動,保持樂觀。我們正在經歷
一個充滿變數的時代。若領袖無法抱持正面樂觀的心態,我們將
無法渡過難關。」
Directors’ Symposium 2020
5 HKIoD: THE 21ST CENTURY DIRECTOR
Themed “Vanguard In Challenging Times,” the 2020
Symposium was held for the first time this year as a major
in-person gathering by HKIoD at the Hong Kong Conference
and Exhibition Centre on 27 October 2020. Due to social
distancing and gathering restriction, the venue scaled down
its seating capacity from 600 to 168. The Symposium
attracted a full house of attendees and extended attendance to
50 more online participants. The speakers were distinguished
leaders who shared their insights into how to unleash
leadership to steer companies through the ongoing
disruptions.
The symposium opened with the HKIoD Dialogue hosted by
HKIoD Deputy Chairman Mr Richard Tsang. HKIoD
Chairman Dr Christopher To and HKIoD CEO Dr
Carlye Tsui shared their thoughts on redefining directorship
in the face of emerging and existing challenges.
Redefining directorship
To begin the discussion, Dr To reminded the audience of the
challenges faced by corporate leaders today. Emerging
challenges include the COVID-19 pandemic, geopolitics, the
U.S.-China trade war, social unrest and global economic
downturn, while climate change, stakeholders’ demands, legal
and regulatory enhancements and the technological
revolution remain long-term challenges.
In such difficult times, Hong Kong’s world rankings have
declined in a few areas - in economic freedom, among global
financial centres and in world competitiveness. But Hong
Kong remains number one in average IQ at 108, while the city
improved its ranking in human development and world digital
competitiveness.
Dr To also discussed the Corporate Governance Index of the
HKIoD Corporate Governance Scorecard which the Institute
has been tracking for over a decade. The index mean
improved from 48 in 2004 to 78 in 2020.
“Good corporate governance benefits the individual
companies as well as the macro economy. Today's directors
must lead with best practices in corporate governance,” said
Dr To. He added that directors are now subject to higher
expectations and scrutiny, as well as more accountability for
their companies.
Dr Tsui explained that HKIoD’s mission is to focus on
corporate governance and director professionalism. She
highlighted that corporate governance is ultimately the
board’s responsibility, covers both conformance and
performance and applies to all types of companies.
“In HKIoD, we motivate members in culture-building,
empower directors in best practices for companies’ long-term
success and take part in advancing Hong Kong’s status as a
leading business centre,” she said.
Dr Tsui said conventionally, the board needs to take business
performance, internal audit and risk management into
consideration, but now it has to expand horizons to new areas
such as the global economic crisis, the adoption of ESG
(environmental, social and governance) standards, board
performance evaluation, succession plans and diversity. In the
face of the digital era and industry 4.0, she urged the board to
enhance its digital literacy and formulate strategies in big
data, AI and cybersecurity.
Also citing the HKIoD CG scorecard 2020, Dr Tsui suggested
companies to step up efforts in ESG adoption, an area where
performances varied the most. The survey also showed that
the female voice remains weak in the board. She pointed out
that board diversity in a good mix of factors is crucial to
effective board work.
In interaction, Dr To said directors have to be forward
thinking in developing roadmaps and answering “what if”
questions. He reiterated the importance of ESG
implementation as a way to evaluate corporate performance
and advised all companies, both listed and non-listed, to
embrace corporate governance.
Dr Tsui believes that board members should proactively take
part in discussions and debates, question assumptions,
motivate the board to think differently and creatively, and not
be hesitant to speak their minds. She believes that a
tech-savvy board will help develop a culture of innovation in
the company.
Mr Tsang raised the concern that directors are facing more
responsibilities, challenges and liability. In response, Dr To
said directors should commit time and act with
professionalism to lead in good corporate governance, while
Dr Tsui urged directors to lead in enterprise and integrity,
address the long-term interests of the company and of
mankind. “We should all keep up-to-date with regard to
corporate governance practices, industry development and
digital governance,” she concluded.
Poll on Covid-19 impact
A highlight of the Symposium was a poll rolled among
participants to gauge how the Covid-19 pandemic has
impacted companies.
The two-question survey generated 170 responses. Mr Tsang
shared the responses.
Answering a question on what are the top three issues that
have impacted companies most through the Covid-19 crisis,
most participants, 52 percent, pointed to “executive
leadership” as the main issue, followed by “organisational
adaptability”. “Staff commitment”, “business continuity
planning” and “financial resilience” were other key issues.
A second question focused on the challenges to adapting
meetings to a virtual setting. A majority of survey participants,
72 percent, said “keeping directors attentive throughout the
meeting” was the topmost concern, followed by “losing
non-verbal communication between directors.”
An Uncertain Economic Outlook
Understanding the big picture of the economic outlook is
important for business leaders to plan for next year. In a
session hosted by HKIoD Deputy Chairman Mr William
Lo, Prof Hongbin Cai, Dean and Chair of Economics at
HKU Business School, said the economic outlook remains
uncertain under the pandemic and Hong Kong needs
transformation.
“The effects of the pandemic on the economy are like those of
viruses in our body. It really depends on how strong the virus
is and how healthy we are,” said Prof Cai. He warned that the
longer the pandemic drags on, the more likely it will have
strong persistent effects. He urged business leaders to think
of different scenarios, good, neutral or bad, to be prepared.
Meanwhile, the pandemic is accelerating the restructuring of
globalization, which was losing steam due to decreasing trade
growth and foreign direct investment before the pandemic,
according to Prof Cai. The pandemic has also empowered the
tech sectors and weakened traditional sectors, reshaping the
economic landscape, as observed by Prof Cai.
we have come through by talking to people and understand
their personal situation,” she explained.
Ms Huen added that staying connected enables a support
system for all. In her experience, banking leaders came
together to discuss new government policies and share best
practices but when challenges are unprecedented and
information is not complete, leaders are required to stay agile
and change plans to make impossible possible.
Veteran entrepreneur Mr Ricky Wong, Vice Chairman and
CEO at Hong Kong Television Network Limited,
reflected on the “impossible missions” he has had and
revealed his hardline strategy to achieve success. He believes
creating pressure for employees can train their persistence to
strive for success at the end, and the worst time can make the
team stronger as a result.
“We recruit the tough people,” he said. “This is how we form
the team. No matter you’re in good or bad times, we can
juggle.”
Another policy he put in place is job rotation every three years
to encourage employees to learn and try.
“Good employees will want to do something they don’t know
how, and they will keep learning and try hard,” he explained,
adding that constant learning is how he keeps himself and his
team alive.
Keeping governance in mind, Mr Ronnie Chan, Chairman
of Hang Lung Properties, pointed to a different perspective
on how to lead and warned that moral degradation can affect
governance.
“Moral degradation will change the macro environment in
which companies and directors work in,” he said, adding that
directors may find it difficult to follow their conscience to do
the right thing as society is changing.
Emphasising ethics, he warned: “If moral is broken and if the
conscience of an independent director is lost, nothing will
work.”
During the Q&A part, Ir Leung asked the panellists how
business leaders can best guide their companies to weather
the storm. Mr Chan reiterated that leaders must have the
moral courage to make changes to guard governance, while Mr
Wong said leaders should have grit and foster change when
times call for it. Ms Huen added that leaders should support
clients and every stakeholder in their community instead of
caring only for their own business.
Ms Huen also pointed to the importance of a positive mindset.
“Think bigger, act faster and be positive. We are living in
uncertainty. If the leadership is not positive, we won't survive
[the storm],” she concluded.
港董事學會董事研討會2020舉辦之際,正值新型冠狀
病毒肆虐、全球經濟低迷之時,企業正面對前所未有
的挑戰。
香港董事學會董事研討會在2020年10月27日於香港會展中心順利
舉行,主題為「挑戰時刻 領導先鋒」,亦是香港董事學會本年
度首個大型面會。鑑於社交距離及聚會人數等限制,參與人數的
名額由600減至168。儘管如此,研討會仍然座無虛席,更有50名
人士經網上參與是次活動。本次研討會的講者均為傑出領袖,分
享了如何在困難重重的逆境下展現領導才能、推動公司邁步發展
的真知灼見。
本次研討會由香港董事學會主席陶榮博士及副主席曾立基先生、
行政總裁徐尉玲博士的討論揭開序幕,率先探討應如何為領導之
道另賦新義,方可面對眼前困難,應對新的挑戰。
“This is a wakeup call. We cannot rely on the old model of the
economy anymore,” he said. “A serious economic
transformation is really needed to build a knowledge-based,
innovation-driven economy.”
He added that besides being an international financial centre,
Hong Kong should leverage its traditional strengths, unique
potential and professionalism to become an international hub
for high-end professional service industries, such as
healthcare, higher education, R&D, and innovative and
creative industries.
The session was concluded with Q&A, during which Prof Cai
said economists still have not reached a conclusion about
whether globalisation accelerates wealth inequality and said
that printing more money does not necessarily cause inflation
because it does not drive up demand for goods. Asked how
Hong Kong can benefit from the Greater Bay Area (GBA)
initiative, Prof Cai said with its unique strengths, Hong Kong
can create an irreplaceable position within the GBA by
providing unique value to businesses there.
Be innovative, actionable and emphatic to address
challenges
In such difficult times, concrete, bold and implementable
solutions are needed to turn the tide on challenges that the
world is facing, said HKIoD Deputy Chairman Ms Bonnie
Chan. Hosting a session themed “Meeting Unprecedented
Challenges in a Turbulent World,” Ms Chan invited business
leaders to share their strategies on addressing the challenges.
To address pain points in society and different industries,
technology and innovation will be the solution, said Dr
Martin Szeto, Chief Operating Officer at Hong Kong
Applied Science and Technology Research Institute
(ASTRI).
“For what we're facing in 2020, we believe that one of the ways
we can navigate this challenge is to have continuing research
and innovation,” Dr Szeto said.
ASTRI is an applied technology R&D centre that identifies
pain points faced by many then launches non-commercially
available projects through collaborations. Its projects cover
smart city, fintech, medtech and intelligent manufacturing to
Assuming that the pandemic can be brought under control
during the first half of 2021, the IMF baseline projection
predicts worldwide real GDP growth to drop to -4.4% in 2020
but to rebound to 5.2% in 2021, a projection Prof Cai called
“too optimistic.” He also warned of the significant downward
risks and expansionary monetary policies and stimulus that
created tremendous uncertainty and volatility.
For China, Prof Cai said it will be challenging to achieve a
growth rate of 8.2% next year. It will be hard for exports to
keep up with the current growth rate as the replacement effect
fades out along with the pandemic. The economist also
expects consumption growth will not be too fast.
Speaking of U.S.-China relations, Prof Cai believes the next
president of the United States will not change the country’s
intentions to contain China. In response, China proposed a
dual-circulation strategy to emphasise domestic circulation
and further open its economy to bolster ties with other
nations. The latest five-year plan also targets annual GDP
growth at 5.5%-6% on average. He reminded business leaders
to expect factor market reforms, state-owned enterprise
reform, taxation reforms and further opening-up.
As for Hong Kong, Prof Cai delivered a pessimistic note that
the city’s economy had already lost its growth momentum
before the social unrest in 2019 and the pandemic in 2020.
Only the financial industry remains strong among the four
pillar industries, and competitiveness of traditional
intermediary industries is eroding, remarked Prof Cai.
improve life quality and efficiency. Dr Szeto also emphasised
the importance of talent to keep R&D ongoing.
With sustainability as top concern, Mr Austin Bryan, Senior
Director of Innovation at CLP Holdings Limited, talked
of actionable leadership around connectivity and between
sustainability, innovation and technological disruption.
“Companies are no longer talking about acronyms of
environmental sustainability or a future. They are doing real
things. This is an exciting shift away from an aspiration to
actionable leadership, which is underpinned by technology,”
Mr Bryan said.
In the era of decarbonisation and digitalization, CLP sets
interim and long-term targets for carbon emissions. It aims to
achieve them by building data centres to save energy and
promoting electric transportation and energy management.
Steering a company that serves pet owners and pets, Mr Alan
Lai, Chief Executive Officer at Pet Space Group
Limited, understands well the importance of empathy on top
of medical services. His company emphasises medical care,
education and entertainment for pets to put this belief into
practice, and this also helped the company navigate the
pandemic.
“During the pandemic, the most important (thing) is to get to
know your employees and your team, because everybody is
suffering from a very difficult time,” Mr Lai said.
Citing staff commitment as one of the major
pandemic-induced impacts faced by companies, he said staff
motivation and safety are his top concern. Besides ensuring
safety protection for his staff, he introduced a monthly KPI
scheme to better motivate staff and led the team to adopt the
new normal at work. Mr Lai also spoke of recruitment, a
long-term challenge. In response, he hired people with
different industry experience and backgrounds to enable
creativity and diversity.
During the Q&A part at the end of the session, the panellists
spoke of taking the necessary steps towards foreseeable
evolution in their respective industries, the need to develop
talent that can survive through the tough times, the
importance of boards meeting more often to enable prompt
responses, and how working with government can help clear
regulatory hurdles for advanced technologies.
When asked by Ms Chan to give final comments on how to be
leaders in such challenging times, Mr Lai emphasised
support and care for employees. Mr Bryan agreed and called it
a “hallmark of distinction for great leaders.” Dr Szeto, for his
part, concluded that leaders must be open to new technologies
to adapt to the new normal.
Calling for Extraordinary Leadership
Continuing the discussion on leadership, HKIoD Deputy
Chairman Ir Edmund Leung hosted the last session themed
“Calling for Extraordinary Leadership” and invited the
speakers to share how they lead their companies through the
challenges.
Empathy, connectivity and agility are the three keywords that
Ms Mary Huen Wai-yi, Executive Director and Chief
Executive Officer of Hong Kong at Standard Chartered
Bank (Hong Kong) Limited, pointed to. Ms Huen
explained that leaders typically set goals and aspirations and
talk about business, but navigating the pandemic requires
boosting morale and empathy. “It is about how to turn the
negativity and fear into positive energy. We're all learning, but
董事方略新義
討論開始之先,陶博士先以現時企業領袖所面對的挑戰作為引
子。新的挑戰包括新冠疫情、地緣政治、中美貿易戰、社會動盪
以及全球經濟下行,而氣候變化、持份者的需求、完善法律、加
強監管以及科技發展則屬長期挑戰。
在這艱難時期,香港在不同領域的世界排名均有下跌趨勢,其中
包括經濟自由度及世界競爭力。縱然如此,香港人的平均智商達
108,位居全球第一,並且在人類發展及世界數碼競爭力兩方面排
名躍升。
陶博士引述香港董事學會企業管治水準報告,十多年來董事學會
一直密切留意企管指數的趨勢,從2004年至2020年間香港企管表
現有顯著進步,平均企管指數得分由48上升至78。
陶博士坦言:「優良的企業管治不僅是對個別公司,乃至於宏觀
經濟而言都是有利的。時至今日,領袖必須實踐傑出的企業管
治,才能領導有方。」他補充道,現今董事被寄予更高期望和受
更嚴格的審查,亦要為公司肩負更多責任。
徐博士解釋香港董事學會的使命,是要提倡企業管治及董事專業
行為。她強調對所有公司而言,董事會都必須肩負企業管治最終
責任,由此確保依章循理及業績表現並重。
「香港董事學會一直鼓勵會員培養企業文化,實踐最佳實務以促
進企業長足發展,並積極鞏固香港作為全球商業中心的領先地
位。」
徐博士指出,過往董事會只需要考慮業績、內部審計及風險管
理。如今,董事會也必須拓闊視野,放眼國際,了解全球經濟危
機、環境、社會及管治(ESG)的推行、董事會表現評估、傳承規劃
及多元性等各種議題。適逢數碼年代及工業4.0,她鼓勵董事會積
極提升其數碼素養,並就大數據、人工智能及網絡安全制訂策
略。
徐博士再次引述香港董事學會企業管治水準報告2020,指出香港
企業在推行ESG方面表現落差甚大,建議企業可從這方面多加著
手。另外,報告顯示女性在董事會內的佔比依然較低。她指出董
事會兼容多元聲音,對於提升董事會工作表現是必不可少的元
素。
陶博士另外指出,董事在規劃公司發展方向時,必須深謀遠慮,
未雨綢繆。他重申ESG的落實對評估企管表現而言相當重要,並鼓
勵所有上市或非上市公司採取企業管治 。
徐博士認為所有董事會成員應不吝表達意見,積極參與討論及辯
論,對於任何假設大膽提出質疑,並鼓勵其他董事會成員從與別
不同的角度看待議題。另外,她亦相信一個諳熟數碼科技的董事
會能夠營造一個歡迎創新的企業文化。
曾先生提到目前董事需要面對更多職責、挑戰和責任的情況。陶
博士回應,董事應投放更多時間,並秉持專業精神帶領公司實踐
優秀的企業管治,而徐博士則認為董事應展現企業領導才能和誠
信,致力維護公司以至所有人的長遠利益。她總結道:「不論企
業管治表現、行業發展還是數碼管治,我們都必須與時並進。」
新冠疫情影響的調查結果
當日研討會的其中一個重要環節,是參會者就新冠疫情對公司影
響的問卷調查。
問卷有兩條題目,共170名參會者參與調查,並由曾先生分享調查
結果。
第一條問題是在新冠疫情期間對公司最大的三項影響。高達52%受
訪者認為主要的影響是「執行領導」,其次為「組織適應能
力」。另外,「員工忠誠度」、「商業持續計劃」、「財政穩健
性」均屬其他重要影響。
第二條問題探討適應網絡會議的挑戰。多達72%受訪者認為「確保
所有董事全程專注參與會議」是首要挑戰,其次為「董事之間缺
乏非語言上的溝通」。
經濟前景充滿變數
企業領袖要為來年計劃作好打算,應先充分了解經濟前景。在由
香港董事學會副主席羅志聰先生主持的講座中,香港大學經管學
院院長及經濟學講座教授蔡洪濱教授指面對新冠疫情肆虐,經濟
前景仍然充滿變數,香港亦需要改變。
蔡教授指:「疫情對於經濟的影響好比病毒對人體的影響,需要
視乎病毒的破壞力及人體的健康狀況才能衡量。」他警告若然疫
情持續未見好轉,則很可能會造成嚴重且長遠的影響。他敦促企
業領袖充分考慮到各種好與壞的情況,方能未雨綢繆。
蔡教授補充,與此同時,疫情正加快重塑全球化,而全球化則因
疫情爆發前的貿易量減少及外商直接投資而逐步放緩。疫情推動
科技界發展同時,衝擊傳統經濟產業,改變了整個經濟格局。
假設疫情在2021上半年受控,國際貨幣基金組織預期2020年全球
生產總值的實質增長率為負4.4%,並會於2021年回升至5.2%,但
蔡教授則認為基金組織的預測「過分樂觀」。他提醒嚴重經濟下
行風險、擴張性貨幣政策及其他刺激經濟措施均可能導致經濟充
滿不確定性和變數。
就中國經濟而言,蔡教授坦言中國難以在來年達致國內生產總值
增長8.2%。由於經濟替代效應隨疫情逐漸減退,出口量難以追趕
現時增長率。他認為消費量亦不會快速增長。
至於中美兩國關係,蔡教授相信美國下一任總統並不會改變美國
圍堵中國的方針。有見及此,中國制訂雙循環發展策略,重點發
展國內經濟循環,並積極對外開放經濟。中國在上一個五年計劃
訂立每年平均國內生產總值5.5%至6%的目標。另外,他提醒企業
領袖,國內將出現要素市場、國有企業及稅制改革,以及進一步
開放經濟。
蔡教授認為香港經歷2019年的社會運動及2020年的新冠疫情後,
經濟已缺乏增長動力,前景不容樂觀。香港四大支柱行業當中只
有金融服務業依然強勁,而傳統第二產業已逐漸萎縮。
「這是一個警號。我們無法再依賴傳統經濟模式。」蔡教授說
道:「我們需要一個徹底的經濟改革,以打造知識型、創新型經
濟。」
他補充,香港作為國際金融中心,應發揮其得天獨厚的優勢,展
現專業才能,成為高端服務產業的國際中心,例如:醫療行業、
高等教育、科技研發及創意產業。
最後在問答環節期間,蔡教授指經濟學家到目前為止仍未能確定
全球化導致財富不均加劇,而印製大量鈔票也未必會帶來通脹,
皆因此舉不能刺激消費者對商品的需求。當被問及香港如何把握
大灣區規劃所帶來的機遇時,蔡教授認為香港應善用自身的優
勢,為當地企業創造獨特的價值,才能在大灣區內樹立不可替代
的地位。
創新求進 果斷行動 迎接挑戰
香港董事學會副主席陳心愉女士表示,在這艱難時期,唯有採取
大膽、實際且可行的措施方能解決世界各地所面對的挑戰。在由
她主持的專題討論環節「世界動盪,迎接空前挑戰」中,她與多
位企業領袖分享迎接挑戰的策略和心得。
香港應用科技研究院(ASTRI)首席營運總監司徒聖豪博士直
言,如果需要針對社會和不同行業的痛處對症下藥,科技和創新
便是良藥。
he Directors’ Symposium 2020 of The Hong Kong Institute of Directors (HKIoD) was held at a time when Hong
Kong is battling the COVID-19 pandemic that has hampered the global economy and created unprecedented
challenges for business.
(From left) HKIoD Deputy Chairman Ms Bonnie Chan, the speakers - Mr Austin Bryan, Dr Martin Szeto and Mr Alan Lai(左起)香港董事學會副主席陳心愉女士、講者柏恩司先生、司徒聖豪博士及黎嘉豪先生
司徒博士說:「對於我們在2020年所面對的難題,其中一個解決
辦法便是繼續進行研究,追求創新。」
ASTRI是一所應用科技研究中心,主要工作是先辨別大多人所面對
的難題,然後推出各項非商業性質的合作計劃,涵蓋金融科技、
醫療技術和智能製造等不同範疇,從而改善生活質素,提升生產
效率。司徒聖豪博士亦強調培育人才的重要性,方可延續科研發
展。
中電控股有限公司創新高級總監柏恩司先生注重可持續發展,並
討論行動領導力的凝聚力,以及與可持續性、創新及技術突破的
關係。
柏恩司先生表示:「企業對於實現可持續的環境或未來不再侃侃
而談,他們確實有實際行動。從空有理想到付諸實行令人鼓舞,
與此同時亦需要科技支持和配合才能實踐行動領導。」
世界正處於去碳化、數碼化的年代,而中電亦就碳排放訂立中期
及長期目標,透過成立數據中心節省能源,並提倡使用電動交通
工具及進行能源管理。
Pet Space Group Limited 行政總裁黎嘉豪先生深深明白在醫療
服務中,同理心是不可或缺的一環。Pet Space強調從醫療、教育及
娛樂三方面為寵物提供優質服務,由此彰顯關懷,更幫助他公司
渡過疫情。
黎先生指:「在疫情期間,最重要的事就是去了解你的員工和團
隊,因為這段時間對於任何人而言都是一段艱難時期。」
他引述大部份企業在疫情期間所面對的其中一個主要影響就是員
工的忠誠度。他說員工士氣和安全一直是他最關心的問題。除了
確保員工工作安全,他亦引入按每月計算的關鍵績效指標,從而
鼓勵員工,並帶領團隊適應工作上的新常態。黎先生提及到一項
長遠挑戰—招募人才,為打造一個別具創意且多元化的團隊,他
會聘請具備不同工作經驗和背景的員工。
在問答環節時,各位講者談及採取相應措施促進行業發展,指出
需要培養人才來渡過難關,提倡召開更多董事會,以便立即處理
問題,並討論與政府部門合作可如何消除對先進科技的監管障
礙。
當陳女士問到應如何在如此困難時期成為領袖,黎先生強調需對
員工表示支持及關懷。柏恩司先生對此表示認同,更稱此為「界
定優秀領袖的分水嶺」。司徒博士再作總結—領袖必須對新科技
抱持開放的態度,才能夠適應新常態。
探求不一樣的領導術
香港董事學會副主席梁廣灝工程師是研討會最後一個環節的主
持,講題為「探求不一樣的領導術」,並邀請不同講著分享他們
如何帶領公司克服各種苦難。
渣打銀行(香港)有限公司執行董事兼香港行政總裁禤惠儀女士
認為三項要點為同理心、保持聯繫及靈活性。禤女士解釋,領袖
一般只制訂目標和討論業務,然而要帶領公司克服疫情,領袖必
須凝聚士氣,並具備同理心。「領導之道在於如何將恐懼和負面
情緒轉化為正能量。我們仍在學習,但經過與他人對話,了解他
們的處境後有所成果。」
禤女士補充,領袖保持聯繫,方能為所有人提供支援。她親身體
會到,金融界領袖會經常聚首一堂討論政府的新政策,以及交流
最佳實踐心得。然而,若然遇上前所未有的挑戰,而資訊尚未齊
全,領袖則需要保持靈活,改變策略,化不可能為可能。
香港電視網絡有限公司副主席及行政總裁王維基先生憶述他曾面
對的「不可能任務」,並分享了他強硬管理方針的成功之道。他
相信對員工施加壓力會培養他們堅毅的精神,而往往逆境都是凝
聚團隊的重要契機。
「我們聘請的都是堅毅的員工」他說:「這是我們組成團隊的原
則。不論是順境還是逆境,我們都能一一克服。」
王先生實行的另一項制度是每三年一度的職務輪換制,旨在鼓勵
員工涉獵不同範疇的工作。
他解釋:「優異的員工會想做自己未曾接觸過的工作,而他們也
會不斷學習和努力嘗試。」他補充說,持續學習令他和他的團隊
保持活躍。
恆隆地產有限公司董事長陳啟宗先生對於領導之道則有截然不同
的見解,並提醒道德沉淪可能會影響管治表現。
他說:「道德沉淪會改變公司和董事的宏觀工作環境」他續指,
隨著社會環境變遷,董事可能難以本著良心行事。
他就道德問題再三強調:「如果道德已經淪喪,董事個人良知亦
蕩然無存,最終只會一事無成。」
在問答環節中,梁工程師問到其他講者企業領袖應如何帶領公司
渡過難關。陳先生重申領袖應具備道德勇氣去作出改變,保持優
秀的管治表現,而王先生則認為領袖應有恆毅力,在必要時促進
改變。禤女士補充道,領袖不應只顧公司的業務狀況,應向客戶
及社會內每一位持分者提供支援。
禤女士重申保持正向思維相當重要。
禤女士表示:「擴闊思維,加快行動,保持樂觀。我們正在經歷
一個充滿變數的時代。若領袖無法抱持正面樂觀的心態,我們將
無法渡過難關。」
董事研討會2020
6香港董事學會: 廿一世紀董事
香
6香港董事學會: 廿一世紀董事
http://www.hkiod.com/document/21century/issue_2019_Mar/2019Mar.pdfhttp://www.hkiod.com/document/21century/issue_2019_Mar/2019Mar.pdf
Themed “Vanguard In Challenging Times,” the 2020
Symposium was held for the first time this year as a major
in-person gathering by HKIoD at the Hong Kong Conference
and Exhibition Centre on 27 October 2020. Due to social
distancing and gathering restriction, the venue scaled down
its seating capacity from 600 to 168. The Symposium
attracted a full house of attendees and extended attendance to
50 more online participants. The speakers were distinguished
leaders who shared their insights into how to unleash
leadership to steer companies through the ongoing
disruptions.
The symposium opened with the HKIoD Dialogue hosted by
HKIoD Deputy Chairman Mr Richard Tsang. HKIoD
Chairman Dr Christopher To and HKIoD CEO Dr
Carlye Tsui shared their thoughts on redefining directorship
in the face of emerging and existing challenges.
Redefining directorship
To begin the discussion, Dr To reminded the audience of the
challenges faced by corporate leaders today. Emerging
challenges include the COVID-19 pandemic, geopolitics, the
U.S.-China trade war, social unrest and global economic
downturn, while climate change, stakeholders’ demands, legal
and regulatory enhancements and the technological
revolution remain long-term challenges.
In such difficult times, Hong Kong’s world rankings have
declined in a few areas - in economic freedom, among global
financial centres and in world competitiveness. But Hong
Kong remains number one in average IQ at 108, while the city
improved its ranking in human development and world digital
competitiveness.
Dr To also discussed the Corporate Governance Index of the
HKIoD Corporate Governance Scorecard which the Institute
has been tracking for over a decade. The index mean
improved from 48 in 2004 to 78 in 2020.
“Good corporate governance benefits the individual
companies as well as the macro economy. Today's directors
must lead with best practices in corporate governance,” said
Dr To. He added that directors are now subject to higher
expectations and scrutiny, as well as more accountability for
their companies.
Dr Tsui explained that HKIoD’s mission is to focus on
corporate governance and director professionalism. She
highlighted that corporate governance is ultimately the
board’s responsibility, covers both conformance and
performance and applies to all types of companies.
“In HKIoD, we motivate members in culture-building,
empower directors in best practices for companies’ long-term
success and take part in advancing Hong Kong’s status as a
leading business centre,” she said.
Dr Tsui said conventionally, the board needs to take business
performance, internal audit and risk management into
consideration, but now it has to expand horizons to new areas
such as the global economic crisis, the adoption of ESG
(environmental, social and governance) standards, board
performance evaluation, succession plans and diversity. In the
face of the digital era and industry 4.0, she urged the board to
enhance its digital literacy and formulate strategies in big
data, AI and cybersecurity.
Also citing the HKIoD CG scorecard 2020, Dr Tsui suggested
companies to step up efforts in ESG adoption, an area where
performances varied the most. The survey also showed that
the female voice remains weak in the board. She pointed out
that board diversity in a good mix of factors is crucial to
effective board work.
In interaction, Dr To said directors have to be forward
thinking in developing roadmaps and answering “what if”
questions. He reiterated the importance of ESG
implementation as a way to evaluate corporate performance
and advised all companies, both listed and non-listed, to
embrace corporate governance.
Dr Tsui believes that board members should proactively take
part in discussions and debates, question assumptions,
motivate the board to think differently and creatively, and not
be hesitant to speak their minds. She believes that a
tech-savvy board will help develop a culture of innovation in
the company.
Mr Tsang raised the concern that directors are facing more
responsibilities, challenges and liability. In response, Dr To
said directors should commit time and act with
professionalism to lead in good corporate governance, while
Dr Tsui urged directors to lead in enterprise and integrity,
address the long-term interests of the company and of
mankind. “We should all keep up-to-date with regard to
corporate governance practices, industry development and
digital governance,” she concluded.
Poll on Covid-19 impact
A highlight of the Symposium was a poll rolled among
participants to gauge how the Covid-19 pandemic has
impacted companies.
The two-question survey generated 170 responses. Mr Tsang
shared the responses.
Answering a question on what are the top three issues that
have impacted companies most through the Covid-19 crisis,
most participants, 52 percent, pointed to “executive
leadership” as the main issue, followed by “organisational
adaptability”. “Staff commitment”, “business continuity
planning” and “financial resilience” were other key issues.
A second question focused on the challenges to adapting
meetings to a virtual setting. A majority of survey participants,
72 percent, said “keeping directors attentive throughout the
meeting” was the topmost concern, followed by “losing
non-verbal communication between directors.”
An Uncertain Economic Outlook
Understanding the big picture of the economic outlook is
important for business leaders to plan for next year. In a
session hosted by HKIoD Deputy Chairman Mr William
Lo, Prof Hongbin Cai, Dean and Chair of Economics at
HKU Business School, said the economic outlook remains
uncertain under the pandemic and Hong Kong needs
transformation.
“The effects of the pandemic on the economy are like those of
viruses in our body. It really depends on how strong the virus
is and how healthy we are,” said Prof Cai. He warned that the
longer the pandemic drags on, the more likely it will have
strong persistent effects. He urged business leaders to think
of different scenarios, good, neutral or bad, to be prepared.
Meanwhile, the pandemic is accelerating the restructuring of
globalization, which was losing steam due to decreasing trade
growth and foreign direct investment before the pandemic,
according to Prof Cai. The pandemic has also empowered the
tech sectors and weakened traditional sectors, reshaping the
economic landscape, as observed by Prof Cai.
we have come through by talking to people and understand
their personal situation,” she explained.
Ms Huen added that staying connected enables a support
system for all. In her experience, banking leaders came
together to discuss new government policies and share best
practices but when challenges are unprecedented and
information is not complete, leaders are required to stay agile
and change plans to make impossible possible.
Veteran entrepreneur Mr Ricky Wong, Vice Chairman and
CEO at Hong Kong Television Network Limited,
reflected on the “impossible missions” he has had and
revealed his hardline strategy to achieve success. He believes
creating pressure for employees can train their persistence to
strive for success at the end, and the worst time can make the
team stronger as a result.
“We recruit the tough people,” he said. “This is how we form
the team. No matter you’re in good or bad times, we can
juggle.”
Another policy he put in place is job rotation every three years
to encourage employees to learn and try.
“Good employees will want to do something they don’t know
how, and they will keep learning and try hard,” he explained,
adding that constant learning is how he keeps himself and his
team alive.
Keeping governance in mind, Mr Ronnie Chan, Chairman
of Hang Lung Properties, pointed to a different perspective
on how to lead and warned that moral degradation can affect
governance.
“Moral degradation will change the macro environment in
which companies and directors work in,” he said, adding that
directors may find it difficult to follow their conscience to do
the right thing as society is changing.
Emphasising ethics, he warned: “If moral is broken and if the
conscience of an independent director is lost, nothing will
work.”
During the Q&A part, Ir Leung asked the panellists how
business leaders can best guide their companies to weather
the storm. Mr Chan reiterated that leaders must have the
moral courage to make changes to guard governance, while Mr
Wong said leaders should have grit and foster change when
times call for it. Ms Huen added that leaders should support
clients and every stakeholder in their community instead of
caring only for their own business.
Ms Huen also pointed to the importance of a positive mindset.
“Think bigger, act faster and be positive. We are living in
uncertainty. If the leadership is not positive, we won't survive
[the storm],” she concluded.
港董事學會董事研討會2020舉辦之際,正值新型冠狀
病毒肆虐、全球經濟低迷之時,企業正面對前所未有
的挑戰。
香港董事學會董事研討會在2020年10月27日於香港會展中心順利
舉行,主題為「挑戰時刻 領導先鋒」,亦是香港董事學會本年
度首個大型面會。鑑於社交距離及聚會人數等限制,參與人數的
名額由600減至168。儘管如此,研討會仍然座無虛席,更有50名
人士經網上參與是次活動。本次研討會的講者均為傑出領袖,分
享了如何在困難重重的逆境下展現領導才能、推動公司邁步發展
的真知灼見。
本次研討會由香港董事學會主席陶榮博士及副主席曾立基先生、
行政總裁徐尉玲博士的討論揭開序幕,率先探討應如何為領導之
道另賦新義,方可面對眼前困難,應對新的挑戰。
“This is a wakeup call. We cannot rely on the old model of the
economy anymore,” he said. “A serious economic
transformation is really needed to build a knowledge-based,
innovation-driven economy.”
He added that besides being an international financial centre,
Hong Kong should leverage its traditional strengths, unique
potential and professionalism to become an international hub
for high-end professional service industries, such as
healthcare, higher education, R&D, and innovative and
creative industries.
The session was concluded with Q&A, during which Prof Cai
said economists still have not reached a conclusion about
whether globalisation accelerates wealth inequality and said
that printing more money does not necessarily cause inflation
because it does not drive up demand for goods. Asked how
Hong Kong can benefit from the Greater Bay Area (GBA)
initiative, Prof Cai said with its unique strengths, Hong Kong
can create an irreplaceable position within the GBA by
providing unique value to businesses there.
Be innovative, actionable and emphatic to address
challenges
In such difficult times, concrete, bold and implementable
solutions are needed to turn the tide on challenges that the
world is facing, said HKIoD Deputy Chairman Ms Bonnie
Chan. Hosting a session themed “Meeting Unprecedented
Challenges in a Turbulent World,” Ms Chan invited business
leaders to share their strategies on addressing the challenges.
To address pain points in society and different industries,
technology and innovation will be the solution, said Dr
Martin Szeto, Chief Operating Officer at Hong Kong
Applied Science and Technology Research Institute
(ASTRI).
“For what we're facing in 2020, we believe that one of the ways
we can navigate this challenge is to have continuing research
and innovation,” Dr Szeto said.
ASTRI is an applied technology R&D centre that identifies
pain points faced by many then launches non-commercially
available projects through collaborations. Its projects cover
smart city, fintech, medtech and intelligent manufacturing to
Assuming that the pandemic can be brought under control
during the first half of 2021, the IMF baseline projection
predicts worldwide real GDP growth to drop to -4.4% in 2020
but to rebound to 5.2% in 2021, a projection Prof Cai called
“too optimistic.” He also warned of the significant downward
risks and expansionary monetary policies and stimulus that
created tremendous uncertainty and volatility.
For China, Prof Cai said it will be challenging to achieve a
growth rate of 8.2% next year. It will be hard for exports to
keep up with the current growth rate as the replacement effect
fades out along with the pandemic. The economist also
expects consumption growth will not be too fast.
Speaking of U.S.-China relations, Prof Cai believes the next
president of the United States will not change the country’s
intentions to contain China. In response, China proposed a
dual-circulation strategy to emphasise domestic circulation
and further open its economy to bolster ties with other
nations. The latest five-year plan also targets annual GDP
growth at 5.5%-6% on average. He reminded business leaders
to expect factor market reforms, state-owned enterprise
reform, taxation reforms and further opening-up.
As for Hong Kong, Prof Cai delivered a pessimistic note that
the city’s economy had already lost its growth momentum
before the social unrest in 2019 and the pandemic in 2020.
Only the financial industry remains strong among the four
pillar industries, and competitiveness of traditional
intermediary industries is eroding, remarked Prof Cai.
improve life quality and efficiency. Dr Szeto also emphasised
the importance of talent to keep R&D ongoing.
With sustainability as top concern, Mr Austin Bryan, Senior
Director of Innovation at CLP Holdings Limited, talked
of actionable leadership around connectivity and between
sustainability, innovation and technological disruption.
“Companies are no longer talking about acronyms of
environmental sustainability or a future. They are doing real
things. This is an exciting shift away from an aspiration to
actionable leadership, which is underpinned by technology,”
Mr Bryan said.
In the era of decarbonisation and digitalization, CLP sets
interim and long-term targets for carbon emissions. It aims to
achieve them by building data centres to save energy and
promoting electric transportation and energy management.
Steering a company that serves pet owners and pets, Mr Alan
Lai, Chief Executive Officer at Pet Space Group
Limited, understands well the importance of empathy on top
of medical services. His company emphasises medical care,
education and entertainment for pets to put this belief into
practice, and this also helped the company navigate the
pandemic.
“During the pandemic, the most important (thing) is to get to
know your employees and your team, because everybody is
suffering from a very difficult time,” Mr Lai said.
Citing staff commitment as one of the major
pandemic-induced impacts faced by companies, he said staff
motivation and safety are his top concern. Besides ensuring
safety protection for his staff, he introduced a monthly KPI
scheme to better motivate staff and led the team to adopt the
new normal at work. Mr Lai also spoke of recruitment, a
long-term challenge. In response, he hired people with
different industry experience and backgrounds to enable
creativity and diversity.
During the Q&A part at the end of the session, the panellists
spoke of taking the necessary steps towards foreseeable
evolution in their respective industries, the need to develop
talent that can survive through the tough times, the
importance of boards meeting more often to enable prompt
responses, and how working with government can help clear
regulatory hurdles for advanced technologies.
When asked by Ms Chan to give final comments on how to be
leaders in such challenging times, Mr Lai emphasised
support and care for employees. Mr Bryan agreed and called it
a “hallmark of distinction for great leaders.” Dr Szeto, for his
part, concluded that leaders must be open to new technologies
to adapt to the new normal.
Calling for Extraordinary Leadership
Continuing the discussion on leadership, HKIoD Deputy
Chairman Ir Edmund Leung hosted the last session themed
“Calling for Extraordinary Leadership” and invited the
speakers to share how they lead their companies through the
challenges.
Empathy, connectivity and agility are the three keywords that
Ms Mary Huen Wai-yi, Executive Director and Chief
Executive Officer of Hong Kong at Standard Chartered
Bank (Hong Kong) Limited, pointed to. Ms Huen
explained that leaders typically set goals and aspirations and
talk about business, but navigating the pandemic requires
boosting morale and empathy. “It is about how to turn the
negativity and fear into positive energy. We're all learning, but
董事方略新義
討論開始之先,陶博士先以現時企業領袖所面對的挑戰作為引
子。新的挑戰包括新冠疫情、地緣政治、中美貿易戰、社會動盪
以及全球經濟下行,而氣候變化、持份者的需求、完善法律、加
強監管以及科技發展則屬長期挑戰。
在這艱難時期,香港在不同領域的世界排名均有下跌趨勢,其中
包括經濟自由度及世界競爭力。縱然如此,香港人的平均智商達
108,位居全球第一,並且在人類發展及世界數碼競爭力兩方面排
名躍升。
陶博士引述香港董事學會企業管治水準報告,十多年來董事學會
一直密切留意企管指數的趨勢,從2004年至2020年間香港企管表
現有顯著進步,平均企管指數得分由48上升至78。
陶博士坦言:「優良的企業管治不僅是對個別公司,乃至於宏觀
經濟而言都是有利的。時至今日,領袖必須實踐傑出的企業管
治,才能領導有方。」他補充道,現今董事被寄予更高期望和受
更嚴格的審查,亦要為公司肩負更多責任。
徐博士解釋香港董事學會的使命,是要提倡企業管治及董事專業
行為。她強調對所有公司而言,董事會都必須肩負企業管治最終
責任,由此確保依章循理及業績表現並重。
「香港董事學會一直鼓勵會員培養企業文化,實踐最佳實務以促
進企業長足發展,並積極鞏固香港作為全球商業中心的領先地
位。」
徐博士指出,過往董事會只需要考慮業績、內部審計及風險管
理。如今,董事會也必須拓闊視野,放眼國際,了解全球經濟危
機、環境、社會及管治(ESG)的推行、董事會表現評估、傳承規劃
及多元性等各種議題。適逢數碼年代及工業4.0,她鼓勵董事會積
極提升其數碼素養,並就大數據、人工智能及網絡安全制訂策
略。
徐博士再次引述香港董事學會企業管治水準報告2020,指出香港
企業在推行ESG方面表現落差甚大,建議企業可從這方面多加著
手。另外,報告顯示女性在董事會內的佔比依然較低。她指出董
事會兼容多元聲音,對於提升董事會工作表現是必不可少的元
素。
陶博士另外指出,董事在規劃公司發展方向時,必須深謀遠慮,
未雨綢繆。他重申ESG的落實對評估企管表現而言相當重要,並鼓
勵所有上市或非上市公司採取企業管治 。
徐博士認為所有董事會成員應不吝表達意見,積極參與討論及辯
論,對於任何假設大膽提出質疑,並鼓勵其他董事會成員從與別
不同的角度看待議題。另外,她亦相信一個諳熟數碼科技的董事
會能夠營造一個歡迎創新的企業文化。
曾先生提到目前董事需要面對更多職責、挑戰和責任的情況。陶
博士回應,董事應投放更多時間,並秉持專業精神帶領公司實踐
優秀的企業管治,而徐博士則認為董事應展現企業領導才能和誠
信,致力維護公司以至所有人的長遠利益。她總結道:「不論企
業管治表現、行業發展還是數碼管治,我們都必須與時並進。」
新冠疫情影響的調查結果
當日研討會的其中一個重要環節,是參會者就新冠疫情對公司影
響的問卷調查。
問卷有兩條題目,共170名參會者參與調查,並由曾先生分享調查
結果。
第一條問題是在新冠疫情期間對公司最大的三項影響。高達52%受
訪者認為主要的影響是「執行領導」,其次為「組織適應能
力」。另外,「員工忠誠度」、「商業持續計劃」、「財政穩健
性」均屬其他重要影響。
第二條問題探討適應網絡會議的挑戰。多達72%受訪者認為「確保
所有董事全程專注參與會議」是首要挑戰,其次為「董事之間缺
乏非語言上的溝通」。
經濟前景充滿變數
企業領袖要為來年計劃作好打算,應先充分了解經濟前景。在由
香港董事學會副主席羅志聰先生主持的講座中,香港大學經管學
院院長及經濟學講座教授蔡洪濱教授指面對新冠疫情肆虐,經濟
前景仍然充滿變數,香港亦需要改變。
蔡教授指:「疫情對於經濟的影響好比病毒對人體的影響,需要
視乎病毒的破壞力及人體的健康狀況才能衡量。」他警告若然疫
情持續未見好轉,則很可能會造成嚴重且長遠的影響。他敦促企
業領袖充分考慮到各種好與壞的情況,方能未雨綢繆。
蔡教授補充,與此同時,疫情正加快重塑全球化,而全球化則因
疫情爆發前的貿易量減少及外商直接投資而逐步放緩。疫情推動
科技界發展同時,衝擊傳統經濟產業,改變了整個經濟格局。
假設疫情在2021上半年受控,國際貨幣基金組織預期2020年全球
生產總值的實質增長率為負4.4%,並會於2021年回升至5.2%,但
蔡教授則認為基金組織的預測「過分樂觀」。他提醒嚴重經濟下
行風險、擴張性貨幣政策及其他刺激經濟措施均可能導致經濟充
滿不確定性和變數。
就中國經濟而言,蔡教授坦言中國難以在來年達致國內生產總值
增長8.2%。由於經濟替代效應隨疫情逐漸減退,出口量難以追趕
現時增長率。他認為消費量亦不會快速增長。
至於中美兩國關係,蔡教授相信美國下一任總統並不會改變美國
圍堵中國的方針。有見及此,中國制訂雙循環發展策略,重點發
展國內經濟循環,並積極對外開放經濟。中國在上一個五年計劃
訂立每年平均國內生產總值5.5%至6%的目標。另外,他提醒企業
領袖,國內將出現要素市場、國有企業及稅制改革,以及進一步
開放經濟。
蔡教授認為香港經歷2019年的社會運動及2020年的新冠疫情後,
經濟已缺乏增長動力,前景不容樂觀。香港四大支柱行業當中只
有金融服務業依然強勁,而傳統第二產業已逐漸萎縮。
「這是一個警號。我們無法再依賴傳統經濟模式。」蔡教授說
道:「我們需要一個徹底的經濟改革,以打造知識型、創新型經
濟。」
他補充,香港作為國際金融中心,應發揮其得天獨厚的優勢,展
現專業才能,成為高端服務產業的國際中心,例如:醫療行業、
高等教育、科技研發及創意產業。
最後在問答環節期間,蔡教授指經濟學家到目前為止仍未能確定
全球化導致財富不均加劇,而印製大量鈔票也未必會帶來通脹,
皆因此舉不能刺激消費者對商品的需求。當被問及香港如何把握
大灣區規劃所帶來的機遇時,蔡教授認為香港應善用自身的優
勢,為當地企業創造獨特的價值,才能在大灣區內樹立不可替代
的地位。
創新求進 果斷行動 迎接挑戰
香港董事學會副主席陳心愉女士表示,在這艱難時期,唯有採取
大膽、實際且可行的措施方能解決世界各地所面對的挑戰。在由
她主持的專題討論環節「世界動盪,迎接空前挑戰」中,她與多
位企業領袖分享迎接挑戰的策略和心得。
香港應用科技研究院(ASTRI)首席營運總監司徒聖豪博士直
言,如果需要針對社會和不同行業的痛處對症下藥,科技和創新
便是良藥。
he Directors’ Symposium 2020 of The Hong Kong Institute of Directors (HKIoD) was held at a time when Hong
Kong is battling the COVID-19 pandemic that has hampered the global economy and created unprecedented
challenges for business.
(From left) HKIoD Deputy Chairman Ir Edmund Leung, the speakers - Ms Mary Huen Wai-yi, Mr Ronnie C Chan and Mr Ricky Wong (左起)香港董事學會副主席梁廣灝工程師、講者禤惠儀女士、陳
啓宗先生及王維基先生
司徒博士說:「對於我們在2020年所面對的難題,其中一個解決
辦法便是繼續進行研究,追求創新。」
ASTRI是一所應用科技研究中心,主要工作是先辨別大多人所面對
的難題,然後推出各項非商業性質的合作計劃,涵蓋金融科技、
醫療技術和智能製造等不同範疇,從而改善生活質素,提升生產
效率。司徒聖豪博士亦強調培育人才的重要性,方可延續科研發
展。
中電控股有限公司創新高級總監柏恩司先生注重可持續發展,並
討論行動領導力的凝聚力,以及與可持續性、創新及技術突破的
關係。
柏恩司先生表示:「企業對於實現可持續的環境或未來不再侃侃
而談,他們確實有實際行動。從空有理想到付諸實行令人鼓舞,
與此同時亦需要科技支持和配合才能實踐行動領導。」
世界正處於去碳化、數碼化的年代,而中電亦就碳排放訂立中期
及長期目標,透過成立數據中心節省能源,並提倡使用電動交通
工具及進行能源管理。
Pet Space Group Limited 行政總裁黎嘉豪先生深深明白在醫療
服務中,同理心是不可或缺的一環。Pet Space強調從醫療、教育及
娛樂三方面為寵物提供優質服務,由此彰顯關懷,更幫助他公司
渡過疫情。
黎先生指:「在疫情期間,最重要的事就是去了解你的員工和團
隊,因為這段時間對於任何人而言都是一段艱難時期。」
他引述大部份企業在疫情期間所面對的其中一個主要影響就是員
工的忠誠度。他說員工士氣和安全一直是他最關心的問題。除了
確保員工工作安全,他亦引入按每月計算的關鍵績效指標,從而
鼓勵員工,並帶領團隊適應工作上的新常態。黎先生提及到一項
長遠挑戰—招募人才,為打造一個別具創意且多元化的團隊,他
會聘請具備不同工作經驗和背景的員工。
在問答環節時,各位講者談及採取相應措施促進行業發展,指出
需要培養人才來渡過難關,提倡召開更多董事會,以便立即處理
問題,並討論與政府部門合作可如何消除對先進科技的監管障
礙。
當陳女士問到應如何在如此困難時期成為領袖,黎先生強調需對
員工表示支持及關懷。柏恩司先生對此表示認同,更稱此為「界
定優秀領袖的分水嶺」。司徒博士再作總結—領袖必須對新科技
抱持開放的態度,才能夠適應新常態。
探求不一樣的領導術
香港董事學會副主席梁廣灝工程師是研討會最後一個環節的主
持,講題為「探求不一樣的領導術」,並邀請不同講著分享他們
如何帶領公司克服各種苦難。
渣打銀行(香港)有限公司執行董事兼香港行政總裁禤惠儀女士
認為三項要點為同理心、保持聯繫及靈活性。禤女士解釋,領袖
一般只制訂目標和討論業務,然而要帶領公司克服疫情,領袖必
須凝聚士氣,並具備同理心。「領導之道在於如何將恐懼和負面
情緒轉化為正能量。我們仍在學習,但經過與他人對話,了解他
們的處境後有所成果。」
禤女士補充,領袖保持聯繫,方能為所有人提供支援。她親身體
會到,金融界領袖會經常聚首一堂討論政府的新政策,以及交流
最佳實踐心得。然而,若然遇上前所未有的挑戰,而資訊尚未齊
全,領袖則需要保持靈活,改變策略,化不可能為可能。
香港電視網絡有限公司副主席及行政總裁王維基先生憶述他曾面
對的「不可能任務」,並分享了他強硬管理方針的成功之道。他
相信對員工施加壓力會培養他們堅毅的精神,而往往逆境都是凝
聚團隊的重要契機。
「我們聘請的都是堅毅的員工」他說:「這是我們組成團隊的原
則。不論是順境還是逆境,我們都能一一克服。」
王先生實行的另一項制度是每三年一度的職務輪換制,旨在鼓勵
員工涉獵不同範疇的工作。
他解釋:「優異的員工會想做自己未曾接觸過的工作,而他們也
會不斷學習和努力嘗試。」他補充說,持續學習令他和他的團隊
保持活躍。
恆隆地產有限公司董事長陳啟宗先生對於領導之道則有截然不同
的見解,並提醒道德沉淪可能會影響管治表現。
他說:「道德沉淪會改變公司和董事的宏觀工作環境」他續指,
隨著社會環境變遷,董事可能難以本著良心行事。
他就道德問題再三強調:「如果道德已經淪喪,董事個人良知亦
蕩然無存,最終只會一事無成。」
在問答環節中,梁工程師問到其他講者企業領袖應如何帶領公司
渡過難關。陳先生重申領袖應具備道德勇氣去作出改變,保持優
秀的管治表現,而王先生則認為領袖應有恆毅力,在必要時促進
改變。禤女士補充道,領袖不應只顧公司的業務狀況,應向客戶
及社會內每一位持分者提供支援。
禤女士重申保持正向思維相當重要。
禤女士表示:「擴闊思維,加快行動,保持樂觀。我們正在經歷
一個充滿變數的時代。若領袖無法抱持正面樂觀的心態,我們將
無法渡過難關。」
Directors’ Symposium 2020
7 HKIoD: THE 21ST CENTURY DIRECTOR
Themed “Vanguard In Challenging Times,” the 2020
Symposium was held for the first time this year as a major
in-person gathering by HKIoD at the Hong Kong Conference
and Exhibition Centre on 27 October 2020. Due to social
distancing and gathering restriction, the venue scaled down
its seating capacity from 600 to 168. The Symposium
attracted a full house of attendees and extended attendance to
50 more online participants. The speakers were distinguished
leaders who shared their insights into how to unleash
leadership to steer companies through the ongoing
disruptions.
The symposium opened with the HKIoD Dialogue hosted by
HKIoD Deputy Chairman Mr Richard Tsang. HKIoD
Chairman Dr Christopher To and HKIoD CEO Dr
Carlye Tsui shared their thoughts on redefining directorship
in the face of emerging and existing challenges.
Redefining directorship
To begin the discussion, Dr To reminded the audience of the
challenges faced by corporate leaders today. Emerging
challenges include the COVID-19 pandemic, geopolitics, the
U.S.-China trade war, social unrest and global economic
downturn, while climate change, stakeholders’ demands, legal
and regulatory enhancements and the technological
revolution remain long-term challenges.
In such difficult times, Hong Kong’s world rankings have
declined in a few areas - in economic freedom, among global
financial centres and in world competitiveness. But Hong
Kong remains number one in average IQ at 108, while the city
improved its ranking in human development and world digital
competitiveness.
Dr To also discussed the Corporate Governance Index of the
HKIoD Corporate Governance Scorecard which the Institute
has been tracking for over a decade. The index mean
improved from 48 in 2004 to 78 in 2020.
“Good corporate governance benefits the individual
companies as well as the macro economy. Today's directors
must lead with best practices in corporate governance,” said
Dr To. He added that directors are now subject to higher
expectations and scrutiny, as well as more accountability for
their companies.
Dr Tsui explained that HKIoD’s mission is to focus on
corporate governance and director professionalism. She
highlighted that corporate governance is ultimately the
board’s responsibility, covers both conformance and
performance and applies to all types of companies.
“In HKIoD, we motivate members in culture-building,
empower directors in best practices for companies’ long-term
success and take part in advancing Hong Kong’s status as a
leading business centre,” she said.
Dr Tsui said conventionally, the board needs to take business
performance, internal audit and risk management into
consideration, but now it has to expand horizons to new areas
such as the global economic crisis, the adoption of ESG
(environmental, social and governance) standards, board
performance evaluation, succession plans and diversity. In the
face of the digital era and industry 4.0, she urged the board to
enhance its digital literacy and formulate strategies in big
data, AI and cybersecurity.
Also citing the HKIoD CG scorecard 2020, Dr Tsui suggested
companies to step up efforts in ESG adoption, an area where
performances varied the most. The survey also showed that
the female voice remains weak in the board. She pointed out
that board diversity in a good mix of factors is crucial to
effective board work.
In interaction, Dr To said directors have to be forward
thinking in developing roadmaps and answering “what if”
questions. He reiterated the importance of ESG
implementation as a way to evaluate corporate performance
and advised all companies, both listed and non-listed, to
embrace corporate governance.
Dr Tsui believes that board members should proactively take
part in discussions and debates, question assumptions,
motivate the board to think differently and creatively, and not
be hesitant to speak their minds. She believes that a
tech-savvy board will help develop a culture of innovation in
the company.
Mr Tsang raised the concern that directors are facing more
responsibilities, challenges and liability. In response, Dr To
said directors should commit time and act with
professionalism to lead in good corporate governance, while
Dr Tsui urged directors to lead in enterprise and integrity,
address the long-term interests of the company and of
mankind. “We should all keep up-to-date with regard to
corporate governance practices, industry development and
digital governance,” she concluded.
Poll on Covid-19 impact
A highlight of the Symposium was a poll rolled among
participants to gauge how the Covid-19 pandemic has
impacted companies.
The two-question survey generated 170 responses. Mr Tsang
shared the responses.
Answering a question on what are the top three issues that
have impacted companies most through the Covid-19 crisis,
most participants, 52 percent, pointed to “executive
leadership” as the main issue, followed by “organisational
adaptability”. “Staff commitment”, “business continuity
planning” and “financial resilience” were other key issues.
A second question focused on the challenges to adapting
meetings to a virtual setting. A majority of survey participants,
72 percent, said “keeping directors attentive throughout the
meeting” was the topmost concern, followed by “losing
non-verbal communication between directors.”
An Uncertain Economic Outlook
Understanding the big picture of the economic outlook is
important for business leaders to plan for next year. In a
session hosted by HKIoD Deputy Chairman Mr William
Lo, Prof Hongbin Cai, Dean and Chair of Economics at
HKU Business School, said the economic outlook remains
uncertain under the pandemic and Hong Kong needs
transformation.
“The effects of the pandemic on the economy are like those of
viruses in our body. It really depends on how strong the virus
is and how healthy we are,” said Prof Cai. He warned that the
longer the pandemic drags on, the more likely it will have
strong persistent effects. He urged business leaders to think
of different scenarios, good, neutral or bad, to be prepared.
Meanwhile, the pandemic is accelerating the restructuring of
globalization, which was losing steam due to decreasing trade
growth and foreign direct investment before the pandemic,
according to Prof Cai. The pandemic has also empowered the
tech sectors and weakened traditional sectors, reshaping the
economic landscape, as observed by Prof Cai.
we have come through by talking to people and understand
their personal situation,” she explained.
Ms Huen added that staying connected enables a support
system for all. In her experience, banking leaders came
together to discuss new government policies and share best
practices but when challenges are unprecedented and
information is not complete, leaders are required to stay agile
and change plans to make impossible possible.
Veteran entrepreneur Mr Ricky Wong, Vice Chairman and
CEO at Hong Kong Television Network Limited,
reflected on the “impossible missions” he has had and
revealed his hardline strategy to achieve success. He believes
creating pressure for employees can train their persistence to
strive for success at the end, and the worst time can make the
team stronger as a result.
“We recruit the tough people,” he said. “This is how we form
the team. No matter you’re in good or bad times, we can
juggle.”
Another policy he put in place is job rotation every three years
to encourage employees to learn and try.
“Good employees will want to do something they don’t know
how, and they will keep learning and try hard,” he explained,
adding that constant learning is how he keeps himself and his
team alive.
Keeping governance in mind, Mr Ronnie Chan, Chairman
of Hang Lung Properties, pointed to a different perspective
on how to lead and warned that moral degradation can affect
governance.
“Moral degradation will change the macro environment in
which companies and directors work in,” he said, adding that
directors may find it difficult to follow their conscience to do
the right thing as society is changing.
Emphasising ethics, he warned: “If moral is broken and if the
conscience of an independent director is lost, nothing will
work.”
During the Q&A part, Ir Leung asked the panellists how
business leaders can best guide their companies to weather
the storm. Mr Chan reiterated that leaders must have the
moral courage to make changes to guard governance, while Mr
Wong said leaders should have grit and foster change when
times call for it. Ms Huen added that leaders should support
clients and every stakeholder in their community instead of
caring only for their own business.
Ms Huen also pointed to the importance of a positive mindset.
“Think bigger, act faster and be positive. We are living in
uncertainty. If the leadership is not positive, we won't survive
[the storm],” she concluded.
港董事學會董事研討會2020舉辦之際,正值新型冠狀
病毒肆虐、全球經濟低迷之時,企業正面對前所未有
的挑戰。
香港董事學會董事研討會在2020年10月27日於香港會展中心順利
舉行,主題為「挑戰時刻 領導先鋒」,亦是香港董事學會本年
度首個大型面會。鑑於社交距離及聚會人數等限制,參與人數的
名額由600減至168。儘管如此,研討會仍然座無虛席,更有50名
人士經網上參與是次活動。本次研討會的講者均為傑出領袖,分
享了如何在困難重重的逆境下展現領導才能、推動公司邁步發展
的真知灼見。
本次研討會由香港董事學會主席陶榮博士及副主席曾立基先生、
行政總裁徐尉玲博士的討論揭開序幕,率先探討應如何為領導之
道另賦新義,方可面對眼前困難,應對新的挑戰。
“This is a wakeup call. We cannot rely on the old model of the
economy anymore,” he said. “A serious economic
transformation is really needed to build a knowledge-based,
innovation-driven economy.”
He added that besides being an international financial centre,
Hong Kong should leverage its traditional strengths, unique
potential and professionalism to become an international hub
for high-end professional service industries, such as
healthcare, higher education, R&D, and innovative and
creative industries.
The session was concluded with Q&A, during which Prof Cai
said economists still have not reached a conclusion about
whether globalisation accelerates wealth inequality and said
that printing more money does not necessarily cause inflation
because it does not drive up demand for goods. Asked how
Hong Kong can benefit from the Greater Bay Area (GBA)
initiative, Prof Cai said with its unique strengths, Hong Kong
can create an irreplaceable position within the GBA by
providing unique value to businesses there.
Be innovative, actionable and emphatic to address
challenges
In such difficult times, concrete, bold and implementable
solutions are needed to turn the tide on challenges that the
world is facing, said HKIoD Deputy Chairman Ms Bonnie
Chan. Hosting a session themed “Meeting Unprecedented
Challenges in a Turbulent World,” Ms Chan invited business
leaders to share their strategies on addressing the challenges.
To address pain points in society and different industries,
technology and innovation will be the solution, said Dr
Martin Szeto, Chief Operating Officer at Hong Kong
Applied Science and Technology Research Institute
(ASTRI).
“For what we're facing in 2020, we believe that one of the ways
we can navigate this challenge is to have continuing research
and innovation,” Dr Szeto said.
ASTRI is an applied technology R&D centre that identifies
pain points faced by many then launches non-commercially
available projects through collaborations. Its projects cover
smart city, fintech, medtech and intelligent manufacturing to
Assuming that the pandemic can be brought under control
during the first half of 2021, the IMF baseline projection
predicts worldwide real GDP growth to drop to -4.4% in 2020
but to rebound to 5.2% in 2021, a projection Prof Cai called
“too optimistic.” He also warned of the significant downward
risks and expansionary monetary policies and stimulus that
created tremendous uncertainty and volatility.
For China, Prof Cai said it will be challenging to achieve a
growth rate of 8.2% next year. It will be hard for exports to
keep up with the current growth rate as the replacement effect
fades out along with the pandemic. The economist also
expects consumption growth will not be too fast.
Speaking of U.S.-China relations, Prof Cai believes the next
president of the United States will not change the country’s
intentions to contain China. In response, China proposed a
dual-circulation strategy to emphasise domestic circulation
and further open its economy to bolster ties with other
nations. The latest five-year plan also targets annual GDP
growth at 5.5%-6% on average. He reminded business leaders
to expect factor market reforms, state-owned enterprise
reform, taxation reforms and further opening-up.
As for Hong Kong, Prof Cai delivered a pessimistic note that
the city’s economy had already lost its growth momentum
before the social unrest in 2019 and the pandemic in 2020.
Only the financial industry remains strong among the four
pillar industries, and competitiveness of traditional
intermediary industries is eroding, remarked Prof Cai.
improve life quality and efficiency. Dr Szeto also emphasised
the importance of talent to keep R&D ongoing.
With sustainability as top concern, Mr Austin Bryan, Senior
Director of Innovation at CLP Holdings Limited, talked
of actionable leadership around connectivity and between
sustainability, innovation and technological disruption.
“Companies are no longer talking about acronyms of
environmental sustainability or a future. They are doing real
things. This is an exciting shift away from an aspiration to
actionable leadership, which is underpinned by technology,”
Mr Bryan said.
In the era of decarbonisation and digitalization, CLP sets
interim and long-term targets for carbon emissions. It aims to
achieve them by building data centres to save energy and
promoting electric transportation and energy management.
Steering a company that serves pet owners and pets, Mr Alan
Lai, Chief Executive Officer at Pet Space Group
Limited, understands well the importance of empathy on top
of medical services. His company emphasises medical care,
education and entertainment for pets to put this belief into
practice, and this also helped the company navigate the
pandemic.
“During the pandemic, the most important (thing) is to get to
know your employees and your team, because everybody is
suffering from a very difficult time,” Mr Lai said.
Citing staff commitment as one of the major
pandemic-induced impacts faced by companies, he said staff
motivation and safety are his top concern. Besides ensuring
safety protection for his staff, he introduced a monthly KPI
scheme to better motivate staff and led the team to adopt the
new normal at work. Mr Lai also spoke of recruitment, a
long-term challenge. In response, he hired people with
different industry experience and backgrounds to enable
creativity and diversity.
During the Q&A part at the end of the session, the panellists
spoke of taking the necessary steps towards foreseeable
evolution in their respective industries, the need to develop
talent that can survive through the tough times, the
importance of boards meeting more often to enable prompt
responses, and how working with government can help clear
regulatory hurdles for advanced technologies.
When asked by Ms Chan to give final comments on how to be
leaders in such challenging times, Mr Lai emphasised
support and care for employees. Mr Bryan agreed and called it
a “hallmark of distinction for great leaders.” Dr Szeto, for his
part, concluded that leaders must be open to new technologies
to adapt to the new normal.
Calling for Extraordinary Leadership
Continuing the discussion on leadership, HKIoD Deputy
Chairman Ir Edmund Leung hosted the last session themed
“Calling for Extraordinary Leadership” and invited the
speakers to share how they lead their companies through the
challenges.
Empathy, connectivity and agility are the three keywords that
Ms Mary Huen Wai-yi, Executive Director and Chief
Executive Officer of Hong Kong at Standard Chartered
Bank (Hong Kong) Limited, pointed to. Ms Huen
explained that leaders typically set goals and aspirations and
talk about business, but navigating the pandemic requires
boosting morale and empathy. “It is about how to turn the
negativity and fear into positive energy. We're all learning, but
董事方略新義
討論開始之先,陶博士先以現時企業領袖所面對的挑戰作為引
子。新的挑戰包括新冠疫情、地緣政治、中美貿易戰、社會動盪
以及全球經濟下行,而氣候變化、持份者的需求、完善法律、加
強監管以及科技發展則屬長期挑戰。
在這艱難時期,香港在不同領域的世界排名均有下跌趨勢,其中
包括經濟自由度及世界競爭力。縱然如此,香港人的平均智商達
108,位居全球第一,並且在人類發展及世界數碼競爭力兩方面排
名躍升。
陶博士引述香港董事學會企業管治水準報告,十多年來董事學會
一直密切留意企管指數的趨勢,從2004年至2020年間香港企管表
現有顯著進步,平均企管指數得分由48上升至78。
陶博士坦言:「優良的企業管治不僅是對個別公司,乃至於宏觀
經濟而言都是有利的。時至今日,領袖必須實踐傑出的企業管
治,才能領導有方。」他補充道,現今董事被寄予更高期望和受
更嚴格的審查,亦要為公司肩負更多責任。
徐博士解釋香港董事學會的使命,是要提倡企業管治及董事專業
行為。她強調對所有公司而言,董事會都必須肩負企業管治最終
責任,由此確保依章循理及業績表現並重。
「香港董事學會一直鼓勵會員培養企業文化,實踐最佳實務以促
進企業長足發展,並積極鞏固香港作為全球商業中心的領先地
位。」
徐博士指出,過往董事會只需要考慮業績、內部審計及風險管
理。如今,董事會也必須拓闊視野,放眼國際,了解全球經濟危
機、環境、社會及管治(ESG)的推行、董事會表現評估、傳承規劃
及多元性等各種議題。適逢數碼年代及工業4.0,她鼓勵董事會積
極提升其數碼素養,並就大數據、人工智能及網絡安全制訂策
略。
徐博士再次引述香港董事學會企業管治水準報告2020,指出香港
企業在推行ESG方面表現落差甚大,建議企業可從這方面多加著
手。另外,報告顯示女性在董事會內的佔比依然較低。她指出董
事會兼容多元聲音,對於提升董事會工作表現是必不可少的元
素。
陶博士另外指出,董事在規劃公司發展方向時,必須深謀遠慮,
未雨綢繆。他重申ESG的落實對評估企管表現而言相當重要,並鼓
勵所有上市或非上市公司採取企業管治 。
徐博士認為所有董事會成員應不吝表達意見,積極參與討論及辯
論,對於任何假設大膽提出質疑,並鼓勵其他董事會成員從與別
不同的角度看待議題。另外,她亦相信一個諳熟數碼科技的董事
會能夠營造一個歡迎創新的企業文化。
曾先生提到目前董事需要面對更多職責、挑戰和責任的情況。陶
博士回應,董事應投放更多時間,並秉持專業精神帶領公司實踐
優秀的企業管治,而徐博士則認為董事應展現企業領導才能和誠
信,致力維護公司以至所有人的長遠利益。她總結道:「不論企
業管治表現、行業發展還是數碼管治,我們都必須與時並進。」
新冠疫情影響的調查結果
當日研討會的其中一個重要環節,是參會者就新冠疫情對公司影
響的問卷調查。
問卷有兩條題目,共170名參會者參與調查,並由曾先生分享調查
結果。
第一條問題是在新冠疫情期間對公司最大的三項影響。高達52%受
訪者認為主要的影響是「執行領導」,其次為「組織適應能
力」。另外,「員工忠誠度」、「商業持續計劃」、「財政穩健
性」均屬其他重要影響。
第二條問題探討適應網絡會議的挑戰。多達72%受訪者認為「確保
所有董事全程專注參與會議」是首要挑戰,其次為「董事之間缺
乏非語言上的溝通」。
經濟前景充滿變數
企業領袖要為來年計劃作好打算,應先充分了解經濟前景。在由
香港董事學會副主席羅志聰先生主持的講座中,香港大學經管學
院院長及經濟學講座教授蔡洪濱教授指面對新冠疫情肆虐,經濟
前景仍然充滿變數,香港亦需要改變。
蔡教授指:「疫情對於經濟的影響好比病毒對人體的影響,需要
視乎病毒的破壞力及人體的健康狀況才能衡量。」他警告若然疫
情持續未見好轉,則很可能會造成嚴重且長遠的影響。他敦促企
業領袖充分考慮到各種好與壞的情況,方能未雨綢繆。
蔡教授補充,與此同時,疫情正加快重塑全球化,而全球化則因
疫情爆發前的貿易量減少及外商直接投資而逐步放緩。疫情推動
科技界發展同時,衝擊傳統經濟產業,改變了整個經濟格局。
假設疫情在2021上半年受控,國際貨幣基金組織預期2020年全球
生產總值的實質增長率為負4.4%,並會於2021年回升至5.2%,但
蔡教授則認為基金組織的預測「過分樂觀」。他提醒嚴重經濟下
行風險、擴張性貨幣政策及其他刺激經濟措施均可能導致經濟充
滿不確定性和變數。
就中國經濟而言,蔡教授坦言中國難以在來年達致國內生產總值
增長8.2%。由於經濟替代效應隨疫情逐漸減退,出口量難以追趕
現時增長率。他認為消費量亦不會快速增長。
至於中美兩國關係,蔡教授相信美國下一任總統並不會改變美國
圍堵中國的方針。有見及此,中國制訂雙循環發展策略,重點發
展國內經濟循環,並積極對外開放經濟。中國在上一個五年計劃
訂立每年平均國內生產總值5.5%至6%的目標。另外,他提醒企業
領袖,國內將出現要素市場、國有企業及稅制改革,以及進一步
開放經濟。
蔡教授認為香港經歷2019年的社會運動及2020年的新冠疫情後,
經濟已缺乏增長動力,前景不容樂觀。香港四大支柱行業當中只
有金融服務業依然強勁,而傳統第二產業已逐漸萎縮。
「這是一個警號。我們無法再依賴傳統經濟模式。」蔡教授說
道:「我們需要一個徹底的經濟改革,以打造知識型、創新型經
濟。」
他補充,香港作為國際金融中心,應發揮其得天獨厚的優勢,展
現專業才能,成為高端服務產業的國際中心,例如:醫療行業、
高等教育、科技研發及創意產業。
最後在問答環節期間,蔡教授指經濟學家到目前為止仍未能確定
全球化導致財富不均加劇,而印製大量鈔票也未必會帶來通脹,
皆因此舉不能刺激消費者對商品的需求。當被問及香港如何把握
大灣區規劃所帶來的機遇時,蔡教授認為香港應善用自身的優
勢,為當地企業創造獨特的價值,才能在大灣區內樹立不可替代
的地位。
創新求進 果斷行動 迎接挑戰
香港董事學會副主席陳心愉女士表示,在這艱難時期,唯有採取
大膽、實際且可行的措施方能解決世界各地所面對的挑戰。在由
她主持的專題討論環節「世界動盪,迎接空前挑戰」中,她與多
位企業領袖分享迎接挑戰的策略和心得。
香港應用科技研究院(ASTRI)首席營運總監司徒聖豪博士直
言,如果需要針對社會和不同行業的痛處對症下藥,科技和創新
便是良藥。
he Directors’ Symposium 2020 of The Hong Kong Institute of Directors (HKIoD) was held at a time when Hong
Kong is battling the COVID-19 pandemic that has hampered the global economy and created unprecedented
challenges for business.
司徒博士說:「對於我們在2020年所面對的難題,其中一個解決
辦法便是繼續進行研究,追求創新。」
ASTRI是一所應用科技研究中心,主要工作是先辨別大多人所面對
的難題,然後推出各項非商業性質的合作計劃,涵蓋金融科技、
醫療技術和智能製造等不同範疇,從而改善生活質素,提升生產
效率。司徒聖豪博士亦強調培育人才的重要性,方可延續科研發
展。
中電控股有限公司創新高級總監柏恩司先生注重可持續發展,並
討論行動領導力的凝聚力,以及與可持續性、創新及技術突破的
關係。
柏恩司先生表示:「企業對於實現可持續的環境或未來不再侃侃
而談,他們確實有實際行動。從空有理想到付諸實行令人鼓舞,
與此同時亦需要科技支持和配合才能實踐行動領導。」
世界正處於去碳化、數碼化的年代,而中電亦就碳排放訂立中期
及長期目標,透過成立數據中心節省能源,並提倡使用電動交通
工具及進行能源管理。
Pet Space Group Limited 行政總裁黎嘉豪先生深深明白在醫療
服務中,同理心是不可或缺的一環。Pet Space強調從醫療、教育及
娛樂三方面為寵物提供優質服務,由此彰顯關懷,更幫助他公司
渡過疫情。
黎先生指:「在疫情期間,最重要的事就是去了解你的員工和團
隊,因為這段時間對於任何人而言都是一段艱難時期。」
他引述大部份企業在疫情期間所面對的其中一個主要影響就是員
工的忠誠度。他說員工士氣和安全一直是他最關心的問題。除了
確保員工工作安全,他亦引入按每月計算的關鍵績效指標,從而
鼓勵員工,並帶領團隊適應工作上的新常態。黎先生提及到一項
長遠挑戰—招募人才,為打造一個別具創意且多元化的團隊,他
會聘請具備不同工作經驗和背景的員工。
在問答環節時,各位講者談及採取相應措施促進行業發展,指出
需要培養人才來渡過難關,提倡召開更多董事會,以便立即處理
問題,並討論與政府部門合作可如何消除對先進科技的監管障
礙。
當陳女士問到應如何在如此困難時期成為領袖,黎先生強調需對
員工表示支持及關懷。柏恩司先生對此表示認同,更稱此為「界
定優秀領袖的分水嶺」。司徒博士再作總結—領袖必須對新科技
抱持開放的態度,才能夠適應新常態。
探求不一樣的領導術
香港董事學會副主席梁廣灝工程師是研討會最後一個環節的主
持,講題為「探求不一樣的領導術」,並邀請不同講著分享他們
如何帶領公司克服各種苦難。
渣打銀行(香港)有限公司執行董事兼香港行政總裁禤惠儀女士
認為三項要點為同理心、保持聯繫及靈活性。禤女士解釋,領袖
一般只制訂目標和討論業務,然而要帶領公司克服疫情,領袖必
須凝聚士氣,並具備同理心。「領導之道在於如何將恐懼和負面
情緒轉化為正能量。我們仍在學習,但經過與他人對話,了解他
們的處境後有所成果。」
禤女士補充,領袖保持聯繫,方能為所有人提供支援。她親身體
會到,金融界領袖會經常聚首一堂討論政府的新政策,以及交流
最佳實踐心得。然而,若然遇上前所未有的挑戰,而資訊尚未齊
全,領袖則需要保持靈活,改變策略,化不可能為可能。
香港電視網絡有限公司副主席及行政總裁王維基先生憶述他曾面
對的「不可能任務」,並分享了他強硬管理方針的成功之道。他
相信對員工施加壓力會培養他們堅毅的精神,而往往逆境都是凝
聚團隊的重要契機。
「我們聘請的都是堅毅的員工」他說:「這是我們組成團隊的原
則。不論是順境還是逆境,我們都能一一克服。」
王先生實行的另一項制度是每三年一度的職務輪換制,旨在鼓勵
員工涉獵不同範疇的工作。
他解釋:「優異的員工會想做自己未曾接觸過的工作,而他們也
會不斷學習和努力嘗試。」他補充說,持續學習令他和他的團隊
保持活躍。
恆隆地產有限公司董事長陳啟宗先生對於領導之道則有截然不同
的見解,並提醒道德沉淪可能會影響管治表現。
他說:「道德沉淪會改變公司和董事的宏觀工作環境」他續指,
隨著社會環境變遷,董事可能難以本著良心行事。
他就道德問題再三強調:「如果道德已經淪喪,董事個人良知亦
蕩然無存,最終只會一事無成。」
在問答環節中,梁工程師問到其他講者企業領袖應如何帶領公司
渡過難關。陳先生重申領袖應具備道德勇氣去作出改變,保持優
秀的管治表現,而王先生則認為領袖應有恆毅力,在必要時促進
改變。禤女士補充道,領袖不應只顧公司的業務狀況,應向客戶
及社會內每一位持分者提供支援。
禤女士重申保持正向思維相當重要。
禤女士表示:「擴闊思維,加快行動,保持樂觀。我們正在經歷
一個充滿變數的時代。若領袖無法抱持正面樂觀的心態,我們將
無法渡過難關。」
Q1:在新冠疫情期間對公司最大的三 項影響組織適應能力
組織適應能力
員工忠誠度
商業持續計劃
財政穩健性
危機管理
技術基礎設施
風險管理
現金流
數位能力
Q2: 董事會適應網絡會議的三大挑戰
確保所有董事全程專注參與會議
董事之間缺乏非語言上的溝通
技術問題干擾會議進行
確保每位董事參與
促進問題和答案
確保每位董事會成員都有發言機會
設立恆常設置的壓力
背景噪音的滋擾
董事研討會2020
6香港董事學會: 廿一世紀董事 8香港董事學會: 廿一世紀董事
Themed “Vanguard In Challenging Times,” the 2020
Symposium was held for the first time this year as a major
in-person gathering by HKIoD at the Hong Kong Conference
and Exhibition Centre on 27 October 2020. Due to social
distancing and gathering restriction, the venue scaled down
its seating capacity from 600 to 168. The Symposium
attracted a full house of attendees and extended attendance to
50 more online participants. The speakers were distinguished
leaders who shared their insights into how to unleash
leadership to steer companies through the ongoing
disruptions.
The symposium opened with the HKIoD Dialogue hosted by
HKIoD Deputy Chairman Mr Richard Tsang. HKIoD
Chairman Dr Christopher To and HKIoD CEO Dr
Carlye Tsui shared their thoughts on redefining directorship
in the face of emerging and existing challenges.
Redefining directorship
To begin the discussion, Dr To reminded the audience of the
challenges faced by corporate leaders today. Emerging
challenges include the COVID-19 pandemic, geopolitics, the
U.S.-China trade war, social unrest and global economic
downturn, while climate change, stakeholders’ demands, legal
and regulatory enhancements and the technological
revolution remain long-term challenges.
In such difficult times, Hong Kong’s world rankings have
declined in a few areas - in economic freedom, among global
financial centres and in world competitiveness. But Hong
Kong remains number one in average IQ at 108, while the city
improved its ranking in human development and world digital
competitiveness.
Dr To also discussed the Corporate Governance Index of the
HKIoD Corporate Governance Scorecard which the Institute
has been tracking for over a decade. The index mean
improved from 48 in 2004 to 78 in 2020.
“Good corporate governance benefits the individual
companies as well as the macro economy. Today's directors
must lead with best practices in corporate governance,” said
Dr To. He added that directors are now subject to higher
expectations and scrutiny, as well as more accountability for
their companies.
Dr Tsui explained that HKIoD’s mission is to focus on
corporate governance and director professionalism. She
highlighted that corporate governance is ultimately the
board’s responsibility, covers both conformance and
performance and applies to all types of companies.
“In HKIoD, we motivate members in culture-building,
empower directors in best practices for companies’ long-term
success and take part in advancing Hong Kong’s status as a
leading business centre,” she said.
Dr Tsui said conventionally, the board needs to take business
performance, internal audit and risk management into
consideration, but now it has to expand horizons to new areas
such as the global economic crisis, the adoption of ESG
(environmental, social and governance) standards, board
performance evaluation, succession plans and diversity. In the
face of the digital era and industry 4.0, she urged the board to
enhance its digital literacy and formulate strategies in big
data, AI and cybersecurity.
Also citing the HKIoD CG scorecard 2020, Dr Tsui suggested
companies to step up efforts in ESG adoption, an area where
performances varied the most. The survey also showed that
the female voice remains weak in the board. She pointed out
that board diversity in a good mix of factors is crucial to
effective board work.
In interaction, Dr To said directors have to be forward
thinking in developing roadmaps and answering “what if”
questions. He reiterated the importance of ESG
implementation as a way to evaluate corporate performance
and advised all companies, both listed and non-listed, to
embrace corporate governance.
Dr Tsui believes that board members should proactively take
part in discussions and debates, question assumptions,
motivate the board to think differently and creatively, and not
be hesitant to speak their minds. She believes that a
tech-savvy board will help develop a culture of innovation in
the company.
Mr Tsang raised the concern that directors are facing more
responsibilities, challenges and liability. In response, Dr To
said directors should commit time and act with
professionalism to lead in good corporate governance, while
Dr Tsui urged directors to lead in enterprise and integrity,
address the long-term interests of the company and of
mankind. “We should all keep up-to-date with regard to
corporate governance practices, industry development and
digital governance,” she concluded.
Poll on Covid-19 impact
A highlight of the Symposium was a poll rolled among
participants to gauge how the Covid-19 pandemic has
impacted companies.
The two-question survey generated 170 responses. Mr Tsang
shared the responses.
Answering a question on what are the top three issues that
have impacted companies most through the Covid-19 crisis,
most participants, 52 percent, pointed to “executive
leadership” as the main issue, followed by “organisational
adaptability”. “Staff commitment”, “business continuity
planning” and “financial resilience” were other key issues.
A second question focused on the challenges to adapting
meetings to a virtual setting. A majority of survey participants,
72 percent, said “keeping directors attentive throughout the
meeting” was the topmost concern, followed by “losing
non-verbal communication between directors.”
An Uncertain Economic Outlook
Understanding the big picture of the economic outlook is
important for business leaders to plan for next year. In a
session hosted by HKIoD Deputy Chairman Mr William
Lo, Prof Hongbin Cai, Dean and Chair of Economics at
HKU Business School, said the economic outlook remains
uncertain under the pandemic and Hong Kong needs
transformation.
“The effects of the pandemic on the economy are like those of
viruses in our body. It really depends on how strong the virus
is and how healthy we are,” said Prof Cai. He warned that the
longer the pandemic drags on, the more likely it will have
strong persistent effects. He urged business leaders to think
of different scenarios, good, neutral or bad, to be prepared.
Meanwhile, the pandemic is accelerating the restructuring of
globalization, which was losing steam due to decreasing trade
growth and foreign direct investment before the pandemic,
according to Prof Cai. The pandemic has also empowered the
tech sectors and weakened traditional sectors, reshaping the
economic landscape, as observed by Prof Cai.
we have come through by talking to people and understand
their personal situation,” she explained.
Ms Huen added that staying connected enables a support
system for all. In her experience, banking leaders came
together to discuss new government policies and share best
practices but when challenges are unprecedented and
information is not complete, leaders are required to stay agile
and change plans to make impossible possible.
Veteran entrepreneur Mr Ricky Wong, Vice Chairman and
CEO at Hong Kong Television Network Limited,
reflected on the “impossible missions” he has had and
revealed his hardline strategy to achieve success. He believes
creating pressure for employees can train their persistence to
strive for success at the end, and the worst time can make the
team stronger as a result.
“We recruit the tough people,” he said. “This is how we form
the team. No matter you’re in good or bad times, we can
juggle.”
Another policy he put in place is job rotation every three years
to encourage employees to learn and try.
“Good employees will want to do something they don’t know
how, and they will keep learning and try hard,” he explained,
adding that constant learning is how he keeps himself and his
team alive.
Keeping governance in mind, Mr Ronnie Chan, Chairman
of Hang Lung Properties, pointed to a different perspective
on how to lead and warned that moral degradation can affect
governance.
“Moral degradation will change the macro environment in
which companies and directors work in,” he said, adding that
directors may find it difficult to follow their conscience to do
the right thing as society is changing.
Emphasising ethics, he warned: “If moral is broken and if the
conscience of an independent director is lost, nothing will
work.”
During the Q&A part, Ir Leung asked the panellists how
business leaders can best guide their companies to weather
the storm. Mr Chan reiterated that leaders must have the
moral courage to make changes to guard governance, while Mr
Wong said leaders should have grit and foster change when
times call for it. Ms Huen added that leaders should support
clients and every stakeholder in their community instead of
caring only for their own business.
Ms Huen also pointed to the importance of a positive mindset.
“Think bigger, act faster and be positive. We are living in
uncertainty. If the leadership is not positive, we won't survive
[the storm],” she concluded.
港董事學會董事研討會2020舉辦之際,正值新型冠狀
病毒肆虐、全球經濟低迷之時,企業正面對前所未有
的挑戰。
香港董事學會董事研討會在2020年10月27日於香港會展中心順利
舉行,主題為「挑戰時刻 領導先鋒」,亦是香港董事學會本年
度首個大型面會。鑑於社交距離及聚會人數等限制,參與人數的
名額由600減至168。儘管如此,研討會仍然座無虛席,更有50名
人士經網上參與是次活動。本次研討會的講者均為傑出領袖,分
享了如何在困難重重的逆境下展現領導才能、推動公司邁步發展
的真知灼見。
本次研討會由香港董事學會主席陶榮博士及副主席曾立基先生、
行政總裁徐尉玲博士的討論揭開序幕,率先探討應如何為領導之
道另賦新義,方可面對眼前困難,應對新的挑戰。
“This is a wakeup call. We cannot rely on the old model of the
economy anymore,” he said. “A serious economic
transformation is really needed to build a knowledge-based,
innovation-driven economy.”
He added that besides being an international financial centre,
Hong Kong should leverage its traditional strengths, unique
potential and professionalism to become an international hub
for high-end professional service industries, such as
healthcare, higher education, R&D, and innovative and
creative industries.
The session was concluded with Q&A, during which Prof Cai
said economists still have not reached a conclusion about
whether globalisation accelerates wealth inequality and said
that printing more money does not necessarily cause inflation
because it does not drive up demand for goods. Asked how
Hong Kong can benefit from the Greater Bay Area (GBA)
initiative, Prof Cai said with its unique strengths, Hong Kong
can create an irreplaceable position within the GBA by
providing unique value to businesses there.
Be innovative, actionable and emphatic to address
challenges
In such difficult times, concrete, bold and implementable
solutions are needed to turn the tide on challenges that the
world is facing, said HKIoD Deputy Chairman Ms Bonnie
Chan. Hosting a session themed “Meeting Unprecedented
Challenges in a Turbulent World,” Ms Chan invited business
leaders to share their strategies on addressing the challenges.
To address pain points in society and different industries,
technology and innovation will be the solution, said Dr
Martin Szeto, Chief Operating Officer at Hong Kong
Applied Science and Technology Research Institute
(ASTRI).
“For what we're facing in 2020, we believe that one of the ways
we can navigate this challenge is to have continuing research
and innovation,” Dr Szeto said.
ASTRI is an applied technology R&D centre that identifies
pain points faced by many then launches non-commercially
available projects through collaborations. Its projects cover
smart city, fintech, medtech and intelligent manufacturing to
Assuming that the pandemic can be brought under control
during the first half of 2021, the IMF baseline projection
predicts worldwide real GDP growth to drop to -4.4% in 2020
but to rebound to 5.2% in 2021, a projection Prof Cai called
“too optimistic.” He also warned of the significant downward
risks and expansionary monetary policies and stimulus that
created tremendous uncertainty and volatility.
For China, Prof Cai said it will be challenging to achieve a
growth rate of 8.2% next year. It will be hard for exports to
keep up with the current growth rate as the replacement effect
fades out along with the pandemic. The economist also
expects consumption growth will not be too fast.
Speaking of U.S.-China relations, Prof Cai believes the next
president of the United States will not change the country’s
intentions to contain China. In response, China proposed a
dual-circulation strategy to emphasise domestic circulation
and further open its economy to bolster ties with other
nations. The latest five-year plan also targets annual GDP
growth at 5.5%-6% on average. He reminded business leaders
to expect factor market reforms, state-owned enterprise
reform, taxation reforms and further opening-up.
As for Hong Kong, Prof Cai delivered a pessimistic note that
the city’s economy had already lost its growth momentum
before the social unrest in 2019 and the pandemic in 2020.
Only the financial industry remains strong among the four
pillar industries, and competitiveness of traditional
intermediary industries is eroding, remarked Prof Cai.
improve life quality and efficiency. Dr Szeto also emphasised
the importance of talent to keep R&D ongoing.
With sustainability as top concern, Mr Austin Bryan, Senior
Director of Innovation at CLP Holdings Limited, talked
of actionable leadership around connectivity and between
sustainability, innovation and technological disruption.
“Companies are no longer talking about acronyms of
environmental sustainability or a future. They are doing real
things. This is an exciting shift away from an aspiration to
actionable leadership, which is underpinned by technology,”
Mr Bryan said.
In the era of decarbonisation and digitalization, CLP sets
interim and long-term targets for carbon emissions. It aims to
achieve them by building data centres to save energy and
promoting electric transportation and energy management.
Steering a company that serves pet owners and pets, Mr Alan
Lai, Chief Executive Officer at Pet Space Group
Limited, understands well the importance of empathy on top
of medical services. His company emphasises medical care,
education and entertainment for pets to put this belief into
practice, and this also helped the company navigate the
pandemic.
“During the pandemic, the most important (thing) is to get to
know your employees and your team, because everybody is
suffering from a very difficult time,” Mr Lai said.
Citing staff commitment as one of the major
pandemic-induced impacts faced by companies, he said staff
motivation and safety are his top concern. Besides ensuring
safety protection for his staff, he introduced a monthly KPI
scheme to better motivate staff and led the team to adopt the
new normal at work. Mr Lai also spoke of recruitment, a
long-term challenge. In response, he hired people with
different industry experience and backgrounds to enable
creativity and diversity.
During the Q&A part at the end of the session, the panellists
spoke of taking the necessary steps towards foreseeable
evolution in their respective industries, the need to develop
talent that can survive through the tough times, the
importance of boards meeting more often to enable prompt
responses, and how working with government can help clear
regulatory hurdles for advanced technologies.
When asked by Ms Chan to give final comments on how to be
leaders in such challenging times, Mr Lai emphasised
support and care for employees. Mr Bryan agreed and called it
a “hallmark of distinction for great leaders.” Dr Szeto, for his
part, concluded that leaders must be open to new technologies
to adapt to the new normal.
Calling for Extraordinary Leadership
Continuing the discussion on leadership, HKIoD Deputy
Chairman Ir Edmund Leung hosted the last session themed
“Calling for Extraordinary Leadership” and invited the
speakers to share how they lead their companies through the
challenges.
Empathy, connectivity and agility are the three keywords that
Ms Mary Huen Wai-yi, Executive Director and Chief
Executive Officer of Hong Kong at Standard Chartered
Bank (Hong Kong) Limited, pointed to. Ms Huen
explained that leaders typically set goals and aspirations and
talk about business, but navigating the pandemic requires
boosting morale and empathy. “It is about how to turn the
negativity and fear into positive energy. We're all learning, but
董事方略新義
討論開始之先,陶博士先以現時企業領袖所面對的挑戰作為引
子。新的挑戰包括新冠疫情、地緣政治、中美貿易戰、社會動盪
以及全球經濟下行,而氣候變化、持份者的需求、完善法律、加
強監管以及科技發展則屬長期挑戰。
在這艱難時期,香港在不同領域的世界排名均有下跌趨勢,其中
包括經濟自由度及世界競爭力。縱然如此,香港人的平均智商達
108,位居全球第一,並且在人類發展及世界數碼競爭力兩方面排
名躍升。
陶博士引述香港董事學會企業管治水準報告,十多年來董事學會
一直密切留意企管指數的趨勢,從2004年至2020年間香港企管表
現有顯著進步,平均企管指數得分由48上升至78。
陶博士坦言:「優良的企業管治不僅是對個別公司,乃至於宏觀
經濟而言都是有利的。時至今日,領袖必須實踐傑出的企業管
治,才能領導有方。」他補充道,現今董事被寄予更高期望和受
更嚴格的審查,亦要為公司肩負更多責任。
徐博士解釋香港董事學會的使命,是要提倡企業管治及董事專業
行為。她強調對所有公司而言,董事會都必須肩負企業管治最終
責任,由此確保依章循理及業績表現並重。
「香港董事學會一直鼓勵會員培養企業文化,實踐最佳實務以促
進企業長足發展,並積極鞏固香港作為全球商業中心的領先地
位。」
徐博士指出,過往董事會只需要考慮業績、內部審計及風險管
理。如今,董事會也必須拓闊視野,放眼國際,了解全球經濟危
機、環境、社會及管治(ESG)的推行、董事會表現評估、傳承規劃
及多元性等各種議題。適逢數碼年代及工業4.0,她鼓勵董事會積
極提升其數碼素養,並就大數據、人工智能及網絡安全制訂策
略。
徐博士再次引述香港董事學會企業管治水準報告2020,指出香港
企業在推行ESG方面表現落差甚大,建議企業可從這方面多加著
手。另外,報告顯示女性在董事會內的佔比依然較低。她指出董
事會兼容多元聲音,對於提升董事會工作表現是必不可少的元
素。
陶博士另外指出,董事在規劃公司發展方向時,必須深謀遠慮,
未雨綢繆。他重申ESG的落實對評估企管表現而言相當重要,並鼓
勵所有上市或非上市公司採取企業管治 。
徐博士認為所有董事會成員應不吝表達意見,積極參與討論及辯
論,對於任何假設大膽提出質疑,並鼓勵其他董事會成員從與別
不同的角度看待議題。另外,她亦相信一個諳熟數碼科技的董事
會能夠營造一個歡迎創新的企業文化。
曾先生提到目前董事需要面對更多職責、挑戰和責任的情況。陶
博士回應,董事應投放更多時間,並秉持專業精神帶領公司實踐
優秀的企業管治,而徐博士則認為董事應展現企業領導才能和誠
信,致力維護公司以至所有人的長遠利益。她總結道:「不論企
業管治表現、行業發展還是數碼管治,我們都必須與時並進。」
新冠疫情影響的調查結果
當日研討會的其中一個重要環節,是參會者就新冠疫情對公司影
響的問卷調查。
http://www.hkiod.com/document/21century/issue_2019_Mar/2019Mar.pdfhttp://www.hkiod.com/document/21century/issue_2019_Mar/2019Mar.pdf
問卷有兩條題目,共170名參會者參與調查,並由曾先生分享調查
結果。
第一條問題是在新冠疫情期間對公司最大的三項影響。高達52%受
訪者認為主要的影響是「執行領導」,其次為「組織適應能
力」。另外,「員工忠誠度」、「商業持續計劃」、「財政穩健
性」均屬其他重要影響。
第二條問題探討適應網絡會議的挑戰。多達72%受訪者認為「確保
所有董事全程專注參與會議」是首要挑戰,其次為「董事之間缺
乏非語言上的溝通」。
經濟前景充滿變數
企業領袖要為來年計劃作好打算,應先充分了解經濟前景。在由
香港董事學會副主席羅志聰先生主持的講座中,香港大學經管學
院院長及經濟學講座教授蔡洪濱教授指面對新冠疫情肆虐,經濟
前景仍然充滿變數,香港亦需要改變。
蔡教授指:「疫情對於經濟的影響好比病毒對人體的影響,需要
視乎病毒的破壞力及人體的健康狀況才能衡量。」他警告若然疫
情持續未見好轉,則很可能會造成嚴重且長遠的影響。他敦促企
業領袖充分考慮到各種好與壞的情況,方能未雨綢繆。
蔡教授補充,與此同時,疫情正加快重塑全球化,而全球化則因
疫情爆發前的貿易量減少及外商直接投資而逐步放緩。疫情推動
科技界發展同時,衝擊傳統經濟產業,改變了整個經濟格局。
假設疫情在2021上半年受控,國際貨幣基金組織預期2020年全球
生產總值的實質增長率為負4.4%,並會於2021年回升至5.2%,但
蔡教授則認為基金組織的預測「過分樂觀」。他提醒嚴重經濟下
行風險、擴張性貨幣政策及其他刺激經濟措施均可能導致經濟充
滿不確定性和變數。
就中國經濟而言,蔡教授坦言中國難以在來年達致國內生產總值
增長8.2%。由於經濟替代效應隨疫情逐漸減退,出口量難以追趕
現時增長率。他認為消費量亦不會快速增長。
至於中美兩國關係,蔡教授相信美國下一任總統並不會改變美國
圍堵中國的方針。有見及此,中國制訂雙循環發展策略,重點發
展國內經濟循環,並積極對外開放經濟。中國在上一個五年計劃
訂立每年平均國內生產總值5.5%至6%的目標。另外,他提醒企業
領袖,國內將出現要素市場、國有企業及稅制改革,以及進一步
開放經濟。
蔡教授認為香港經歷2019年的社會運動及2020年的新冠疫情後,
經濟已缺乏增長動力,前景不容樂觀。香港四大支柱行業當中只
有金融服務業依然強勁,而傳統第二產業已逐漸萎縮。
「這是一個警號。我們無法再依賴傳統經濟模式。」蔡教授說
道:「我們需要一個徹底的經濟改革,以打造知識型、創新型經
濟。」
他補充,香港作為國際金融中心,應發揮其得天獨厚的優勢,展
現專業才能,成為高端服務產業的國際中心,例如:醫療行業、
高等教育、科技研發及創意產業。
最後在問答環節期間,蔡教授指經濟學家到目前為止仍未能確定
全球化導致財富不均加劇,而印製大量鈔票也未必會帶來通脹,
皆因此舉不能刺激消費者對商品的需求。當被問及香港如何把握
大灣區規劃所帶來的機遇時,蔡教授認為香港應善用自身的優
勢,為當地企業創造獨特的價值,才能在大灣區內樹立不可替代
的地位。
創新求進 果斷行動 迎接挑戰
香港董事學會副主席陳心愉女士表示,在這艱難時期,唯有採取
大膽、實際且可行的措施方能解決世界各地所面對的挑戰。在由
她主持的專題討論環節「世界動盪,迎接空前挑戰」中,她與多
位企業領袖分享迎接挑戰的策略和心得。
香港應用科技研究院(ASTRI)首席營運總監司徒聖豪博士直
言,如果需要針對社會和不同行業的痛處對症下藥,科技和創新
便是良藥。
he Directors’ Symposium 2020 of The Hong Kong Institute of Directors (HKIoD) was held at a time when Hong
Kong is battling the COVID-19 pandemic that has hampered the global economy and created unprecedented
challenges for business.
司徒博士說:「對於我們在2020年所面對的難題,其中一個解決
辦法便是繼續進行研究,追求創新。」
ASTRI是一所應用科技研究中心,主要工作是先辨別大多人所面對
的難題,然後推出各項非商業性質的合作計劃,涵蓋金融科技、
醫療技術和智能製造等不同範疇,從而改善生活質素,提升生產
效率。司徒聖豪博士亦強調培育人才的重要性,方可延續科研發
展。
中電控股有限公司創新高級總監柏恩司先生注重可持續發展,並
討論行動領導力的凝聚力,以及與可持續性、創新及技術突破的
關係。
柏恩司先生表示:「企業對於實現可持續的環境或未來不再侃侃
而談,他們確實有實際行動。從空有理想到付諸實行令人鼓舞,
與此同時亦需要科技支持和配合才能實踐行動領導。」
世界正處於去碳化、數碼化的年代,而中電亦就碳排放訂立中期
及長期目標,透過成立數據中心節省能源,並提倡使用電動交通
工具及進行能源管理。
Pet Space Group Limited 行政總裁黎嘉豪先生深深明白在醫療
服務中,同理心是不可或缺的一環。Pet Space強調從醫療、教育及
娛樂三方面為寵物提供優質服務,由此彰顯關懷,更幫助他公司
渡過疫情。
黎先生指:「在疫情期間,最重要的事就是去了解你的員工和團
隊,因為這段時間對於任何人而言都是一段艱難時期。」
他引述大部份企業在疫情期間所面對的其中一個主要影響就是員
工的忠誠度。他說員工士氣和安全一直是他最關心的問題。除了
確保員工工作安全,他亦引入按每月計算的關鍵績效指標,從而
鼓勵員工,並帶領團隊適應工作上的新常態。黎先生提及到一項
長遠挑戰—招募人才,為打造一個別具創意且多元化的團隊,他
會聘請具備不同工作經驗和背景的員工。
在問答環節時,各位講者談及採取相應措施促進行業發展,指出
需要培養人才來渡過難關,提倡召開更多董事會,以便立即處理
問題,並討論與政府部門合作可如何消除對先進科技的監管障
礙。
當陳女士問到應如何在如此困難時期成為領袖,黎先生強調需對
員工表示支持及關懷。柏恩司先生對此表示認同,更稱此為「界
定優秀領袖的分水嶺」。司徒博士再作總結—領袖必須對新科技
抱持開放的態度,才能夠適應新常態。
探求不一樣的領導術
香港董事學會副主席梁廣灝工程師是研討會最後一個環節的主
持,講題為「探求不一樣的領導術」,並邀請不同講著分享他們
如何帶領公司克服各種苦難。
渣打銀行(香港)有限公司執行董事兼香港行政總裁禤惠儀女士
認為三項要點為同理心、保持聯繫及靈活性。禤女士解釋,領袖
一般只制訂目標和討論業務,然而要帶領公司克服疫情,領袖必
須凝聚士氣,並具備同理心。「領導之道在於如何將恐懼和負面
情緒轉化為正能量。我們仍在學習,但經過與他人對話,了解他
們的處境後有所成果。」
禤女士補充,領袖保持聯繫,方能為所有人提供支援。她親身體
會到,金融界領袖會經常聚首一堂討論政府的新政策,以及交流
最佳實踐心得。然而,若然遇上前所未有的挑戰,而資訊尚未齊
全,領袖則需要保持靈活,改變策略,化不可能為可能。
香港電視網絡有限公司副主席及行政總裁王維基先生憶述他曾面
對的「不可能任務」,並分享了他強硬管理方針的成功之道。他
相信對員工施加壓力會培養他們堅毅的精神,而往往逆境都是凝
聚團隊的重要契機。
「我們聘請的都是堅毅的員工」他說:「這是我們組成團隊的原
則。不論是順境還是逆境,我們都能一一克服。」
王先生實行的另一項制度是每三年一度的職務輪換制,旨在鼓勵
員工涉獵不同範疇的工作。
他解釋:「優異的員工會想做自己未曾接觸過的工作,而他們也
會不斷學習和努力嘗試。」他補充說,持續學習令他和他的團隊
保持活躍。
恆隆地產有限公司董事長陳啟宗先生對於領導之道則有截然不同
的見解,並提醒道德沉淪可能會影響管治表現。
他說:「道德沉淪會改變公司和董事的宏觀工作環境」他續指,
隨著社會環境變遷,董事可能難以本著良心行事。
他就道德問題再三強調:「如果道德已經淪喪,董事個人良知亦
蕩然無存,最終只會一事無成。」
在問答環節中,梁工程師問到其他講者企業領袖應如何帶領公司
渡過難關。陳先生重申領袖應具備道德勇氣去作出改變,保持優
秀的管治表現,而王先生則認為領袖應有恆毅力,在必要時促進
改變。禤女士補充道,領袖不應只顧公司的業務狀況,應向客戶
及社會內每一位持分者提供支援。
禤女士重申保持正向思維相當重要。
禤女士表示:「擴闊思維,加快行動,保持樂觀。我們正在經歷
一個充滿變數的時代。若領袖無法抱持正面樂觀的心態,我們將
無法渡過難關。」
Directors’ Symposium 2020
9 HKIoD: THE 21ST CENTURY DIRECTOR
Themed “Vanguard In Challenging Times,” the 2020
Symposium was held for the first time this year as a major
in-person gathering by HKIoD at the Hong Kong Conference
and Exhibition Centre on 27 October 2020. Due to social
distancing and gathering restriction, the venue scaled down
its seating capacity from 600 to 168. The Symposium
attracted a full house of attendees and extended attendance to
50 more online participants. The speakers were distinguished
leaders who shared their insights into how to unleash
leadership to steer companies through the ongoing
disruptions.
The symposium opened with the HKIoD Dialogue hosted by
HKIoD Deputy Chairman Mr Richard Tsang. HKIoD
Chairman Dr Christopher To and HKIoD CEO Dr
Carlye Tsui shared their thoughts on redefining directorship
in the face of emerging and existing challenges.
Redefining directorship
To begin the discussion, Dr To reminded the audience of the
challenges faced by corporate leaders today. Emerging
challenges include the COVID-19 pandemic, geopolitics, the
U.S.-China trade war, social unrest and global economic
downturn, while climate change, stakeholders’ demands, legal
and regulatory enhancements and the technological
revolution remain long-term challenges.
In such difficult times, Hong Kong’s world rankings have
declined in a few areas - in economic freedom, among global
financial centres and in world competitiveness. But Hong
Kong remains number one in average IQ at 108, while the city
improved its ranking in human development and world digital
competitiveness.
Dr To also discussed the Corporate Governance Index of the
HKIoD Corporate Governance Scorecard which the Institute
has been tracking for over a decade. The index mean
improved from 48 in 2004 to 78 in 2020.
“Good corporate governance benefits the individual
companies as well as the macro economy. Today's directors
must lead with best practices in corporate governance,” said
Dr To. He added that directors are now subject to higher
expectations and scrutiny, as well as more accountability for
their companies.
Dr Tsui explained that HKIoD’s mission is to focus on
corporate governance and director professionalism. She
highlighted that corporate governance is ultimately the
board’s responsibility, covers both conformance and
performance and applies to all types of companies.
“In HKIoD, we motivate members in culture-building,
empower directors in best practices for companies’ long-term
success and take part in advancing Hong Kong’s status as a
leading business centre,” she said.
Dr Tsui said conventionally, the board needs to take business
performance, internal audit and risk management into
consideration, but now it has to expand horizons to new areas
such as the global economic crisis, the adoption of ESG
(environmental, social and governance) standards, board
performance evaluation, succession plans and diversity. In the
face of the digital era and industry 4.0, she urged the board to
enhance its digital literacy and formulate strategies in big
data, AI and cybersecurity.
Also citing the HKIoD CG scorecard 2020, Dr Tsui suggested
companies to step up efforts in ESG adoption, an area where
performances varied the most. The survey also showed that
the female voice remains weak in the board. She pointed out
that board diversity in a good mix of factors is crucial to
effective board work.
In interaction, Dr To said directors have to be forward
thinking in developing roadmaps and answering “what if”
questions. He reiterated the importance of ESG
implementation as a way to evaluate corporate performance
and advised all companies, both listed and non-listed, to
embrace corporate governance.
Dr Tsui believes that board members should proactively take
part in discussions and debates, question assumptions,
motivate the board to think differently and creatively, and not
be hesitant to speak their minds. She believes that a
tech-savvy board will help develop a culture of innovation in
the company.
Mr Tsang raised the concern that directors are facing more
responsibilities, challenges and liability. In response, Dr To
said directors should commit time and act with
professionalism to lead in good corporate governance, while
Dr Tsui urged directors to lead in enterprise and integrity,
address the long-term interests of the company and of
mankind. “We should all keep up-to-date with regard to
corporate governance practices, industry development and
digital governance,” she concluded.
Poll on Covid-19 impact
A highlight of the Symposium was a poll rolled among
participants to gauge how the Covid-19 pandemic has
impacted companies.
The two-question survey generated 170 responses. Mr Tsang
shared the responses.
Answering a question on what are the top three issues that
have impacted companies most through the Covid-19 crisis,
most participants, 52 percent, pointed to “executive
leadership” as the main issue, followed by “organisational
adaptability”. “Staff commitment”, “business continuity
planning” and “financial resilience” were other key issues.
A second question focused on the challenges to adapting
meetings to a virtual setting. A majority of survey participants,
72 percent, said “keeping directors attentive throughout the
meeting” was the topmost concern, followed by “losing
non-verbal communication between directors.”
An Uncertain Economic Outlook
Understanding the big picture of the economic outlook is
important for business leaders to plan for next year. In a
session hosted by HKIoD Deputy Chairman Mr William
Lo, Prof Hongbin Cai, Dean and Chair of Economics at
HKU Business School, said the economic outlook remains
uncertain under the pandemic and Hong Kong needs
transformation.
“The effects of the pandemic on the economy are like those of
viruses in our body. It really depends on how strong the virus
is and how healthy we are,” said Prof Cai. He warned that the
longer the pandemic drags on, the more likely it will have
strong persistent effects. He urged business leaders to think
of different scenarios, good, neutral or bad, to be prepared.
Meanwhile, the pandemic is accelerating the restructuring of
globalization, which was losing steam due to decreasing trade
growth and foreign direct investment before the pandemic,
according to Prof Cai. The pandemic has also empowered the
tech sectors and weakened traditional sectors, reshaping the
economic landscape, as observed by Prof Cai.
we have come through by talking to people and understand
their personal situation,” she explained.
Ms Huen added that staying connected enables a support
system for all. In her experience, banking leaders came
together to discuss new government policies and share best
practices but when challenges are unprecedented and
information is not complete, leaders are required to stay agile
and change plans to make impossible possible.
Veteran entrepreneur Mr Ricky Wong, Vice Chairman and
CEO at Hong Kong Television Network Limited,
reflected on the “impossible missions” he has had and
revealed his hardline strategy to achieve success. He believes
creating pressure for employees can train their persistence to
strive for success at the end, and the worst time can make the
team stronger as a result.
“We recruit the tough people,” he said. “This is how we form
the team. No matter you’re in good or bad times, we can
juggle.”
Another policy he put in place is job rotation every three years
to encourage employees to learn and try.
“Good employees will want to do something they don’t know
how, and they will keep learning and try hard,” he explained,
adding that constant learning is how he keeps himself and his
team alive.
Keeping governance in mind, Mr Ronnie Chan, Chairman
of Hang Lung Properties, pointed to a different perspective
on how to lead and warned that moral degradation can affect
governance.
“Moral degradation will change the macro environment in
which companies and directors work in,” he said, adding that
directors may find it difficult to follow their conscience to do
the right thing as society is changing.
Emphasising ethics, he warned: “If moral is broken and if the
conscience of an independent director is lost, nothing will
work.”
During the Q&A part, Ir Leung asked the panellists how
business leaders can best guide their companies to weather
the storm. Mr Chan reiterated that leaders must have the
moral courage to make changes to guard governance, while Mr
Wong said leaders should have grit and foster change when
times call for it. Ms Huen added that leaders should support
clients and every stakeholder in their community instead of
caring only for their own business.
Ms Huen also pointed to the importance of a positive mindset.
“Think bigger, act faster and be positive. We are living in
uncertainty. If the leadership is not positive, we won't survive
[the storm],” she concluded.
港董事學會董事研討會2020舉辦之際,正值新型冠狀
病毒肆虐、全球經濟低迷之時,企業正面對前所未有
的挑戰。
香港董事學會董事研討會在2020年10月27日於香港會展中心順利
舉行,主題為「挑戰時刻 領導先鋒」,亦是香港董事學會本年
度首個大型面會。鑑於社交距離及聚會人數等限制,參與人數的
名額由600減至168。儘管如此,研討會仍然座無虛席,更有50名
人士經網上參與是次活動。本次研討會的講者均為傑出領袖,分
享了如何在困難重重的逆境下展現領導才能、推動公司邁步發展
的真知灼見。
本次研討會由香港董事學會主席陶榮博士及副主席曾立基先生、
行政總裁徐尉玲博士的討論揭開序幕,率先探討應如何為領導之
道另賦新義,方可面對眼前困難,應對新的挑戰。
“This is a wakeup call. We cannot rely on the old model of the
economy anymore,” he said. “A serious economic
transformation is really needed to build a knowledge-based,
innovation-driven economy.”
He added that besides being an international financial centre,
Hong Kong should leverage its traditional strengths, unique
potential and professionalism to become an international hub
for high-end professional service industries, such as
healthcare, higher education, R&D, and innovative and
creative industries.
The session was concluded with Q&A, during which Prof Cai
said economists still have not reached a conclusion about
whether globalisation accelerates wealth inequality and said
that printing more money does not necessarily cause inflation
because it does not drive up demand for goods. Asked how
Hong Kong can benefit from the Greater Bay Area (GBA)
initiative, Prof Cai said with its unique strengths, Hong Kong
can create an irreplaceable position within the GBA by
providing unique value to businesses there.
Be innovative, actionable and emphatic to address
challenges
In such difficult times, concrete, bold and implementable
solutions are needed to turn the tide on challenges that the
world is facing, said HKIoD Deputy Chairman Ms Bonnie
Chan. Hosting a session themed “Meeting Unprecedented
Challenges in a Turbulent World,” Ms Chan invited business
leaders to share their strategies on addressing the challenges.
To address pain points in society and different industries,
technology and innovation will be the solution, said Dr
Martin Szeto, Chief Operating Officer at Hong Kong
Applied Science and Technology Research Institute
(ASTRI).
“For what we're facing in 2020, we believe that one of the ways
we can navigate this challenge is to have continuing research
and innovation,” Dr Szeto said.
ASTRI is an applied technology R&D centre that identifies
pain points faced by many then launches non-commercially
available projects through collaborations. Its projects cover
smart city, fintech, medtech and intelligent manufacturing to
Assuming that the pandemic can be brought under control
during the first half of 2021, the IMF baseline projection
predicts worldwide real GDP growth to drop to -4.4% in 2020
but to rebound to 5.2% in 2021, a projection Prof Cai called
“too optimistic.” He also warned of the significant downward
risks and expansionary monetary policies and stimulus that
created tremendous uncertainty and volatility.
For China, Prof Cai said it will be challenging to achieve a
growth rate of 8.2% next year. It will be hard for exports to
keep up with the current growth rate as the replacement effect
fades out along with the pandemic. The economist also
expects consumption growth will not be too fast.
Speaking of U.S.-China relations, Prof Cai believes the next
president of the United States will not change the country’s
intentions to contain China. In response, China proposed a
dual-circulation strategy to emphasise domestic circulation
and further open its economy to bolster ties with other
nations. The latest five-year plan also targets annual GDP
growth at 5.5%-6% on average. He reminded business leaders
to expect factor market reforms, state-owned enterprise
reform, taxation reforms and further opening-up.
As for Hong Kong, Prof Cai delivered a pessimistic note that
the city’s economy had already lost its growth momentum
before the social unrest in 2019 and the pandemic in 2020.
Only the financial industry remains strong among the four
pillar industries, and competitiveness of traditional
intermediary industries is eroding, remarked Prof Cai.
improve life quality and efficiency. Dr Szeto also emphasised
the importance of talent to keep R&D ongoing.
With sustainability as top concern, Mr Austin Bryan, Senior
Director of Innovation at CLP Holdings Limited, talked
of actionable leadership around connectivity and between
sustainability, innovation and technological disruption.
“Companies are no longer talking about acronyms of
environmental sustainability or a future. They are doing real
things. This is an exciting shift away from an aspiration to
actionable leadership, which is underpinned by technology,”
Mr Bryan said.
In the era of decarbonisation and digitalization, CLP sets
interim and long-term targets for carbon emissions. It aims to
achieve them by building data centres to save energy and
promoting electric transportation and energy management.
Steering a company that serves pet owners and pets, Mr Alan
Lai, Chief Executive Officer at Pet Space Group
Limited, understands well the importance of empathy on top
of medical services. His company emphasises medical care,
education and entertainment for pets to put this belief into
practice, and this also helped the company navigate the
pandemic.
“During the pandemic, the most important (thing) is to get to
know your employees and your team, because everybody is
suffering from a very difficult time,” Mr Lai said.
Citing staff commitment as one of the major
pandemic-induced impacts faced by companies, he said staff
motivation and safety are his top concern. Besides ensuring
safety protection for his staff, he introduced a monthly KPI
scheme to better motivate staff and led the team to adopt the
new normal at work. Mr Lai also spoke of recruitment, a
long-term challenge. In response, he hired people with
different industry experience and backgrounds to enable
creativity and diversity.
During the Q&A part at the end of the session, the panellists
spoke of taking the necessary steps towards foreseeable
evolution in their respective industries, the need to develop
talent that can survive through the tough times, the
importance of boards meeting more often to enable prompt
responses, and how working with government can help clear
regulatory hurdles for advanced technologies.
When asked by Ms Chan to give final comments on how to be
leaders in such challenging times, Mr Lai emphasised
support and care for employees. Mr Bryan agreed and called it
a “hallmark of distinction for great leaders.” Dr Szeto, for his
part, concluded that leaders must be open to new technologies
to adapt to the new normal.
Calling for Extraordinary Leadership
Continuing the discussion on leadership, HKIoD Deputy
Chairman Ir Edmund Leung hosted the last session themed
“Calling for Extraordinary Leadership” and invited the
speakers to share how they lead their companies through the
challenges.
Empathy, connectivity and agility are the three keywords that
Ms Mary Huen Wai-yi, Executive Director and Chief
Executive Officer of Hong Kong at Standard Chartered
Bank (Hong Kong) Limited, pointed to. Ms Huen
explained that leaders typically set goals and aspirations and
talk about business, but navigating the pandemic requires
boosting morale and empathy. “It is about how to turn the
negativity and fear into positive energy. We're all learning, but
董事方略新義
討論開始之先,陶博士先以現時企業領袖所面對的挑戰作為引
子。新的挑戰包括新冠疫情、地緣政治、中美貿易戰、社會動盪
以及全球經濟下行,而氣候變化、持份者的需求、完善法律、加
強監管以及科技發展則屬長期挑戰。
在這艱難時期,香港在不同領域的世界排名均有下跌趨勢,其中
包括經濟自由度及世界競爭力。縱然如此,香港人的平均智商達
108,位居全球第一,並且在人類發展及世界數碼競爭力兩方面排
名躍升。
陶博士引述香港董事學會企業管治水準報告,十多年來董事學會
一直密切留意企管指數的趨勢,從2004年至2020年間香港企管表
現有顯著進步,平均企管指數得分由48上升至78。
陶博士坦言:「優良的企業管治不僅是對個別公司,乃至於宏觀
經濟而言都是有利的。時至今日,領袖必須實踐傑出的企業管
治,才能領導有方。」他補充道,現今董事被寄予更高期望和受
更嚴格的審查,亦要為公司肩負更多責任。
徐博士解釋香港董事學會的使命,是要提倡企業管治及董事專業
行為。她強調對所有公司而言,董事會都必須肩負企業管治最終
責任,由此確保依章循理及業績表現並重。
「香港董事學會一直鼓勵會員培養企業文化,實踐最佳實務以促
進企業長足發展,並積極鞏固香港作為全球商業中心的領先地
位。」
徐博士指出,過往董事會只需要考慮業績、內部審計及風險管
理。如今,董事會也必須拓闊視野,放眼國際,了解全球經濟危
機、環境、社會及管治(ESG)的推行、董事會表現評估、傳承規劃
及多元性等各種議題。適逢數碼年代及工業4.0,她鼓勵董事會積
極提升其數碼素養,並就大數據、人工智能及網絡安全制訂策
略。
徐博士再次引述香港董事學會企業管治水準報告2020,指出香港
企業在推行ESG方面表現落差甚大,建議企業可從這方面多加著
手。另外,報告顯示女性在董事會內的佔比依然較低。她指出董
事會兼容多元聲音,對於提升董事會工作表現是必不可少的元
素。
陶博士另外指出,董事在規劃公司發展方向時,必須深謀遠慮,
未雨綢繆。他重申ESG的落實對評估企管表現而言相當重要,並鼓
勵所有上市或非上市公司採取企業管治 。
徐博士認為所有董事會成員應不吝表達意見,積極參與討論及辯
論,對於任何假設大膽提出質疑,並鼓勵其他董事會成員從與別
不同的角度看待議題。另外,她亦相信一個諳熟數碼科技的董事
會能夠營造一個歡迎創新的企業文化。
曾先生提到目前董事需要面對更多職責、挑戰和責任的情況。陶
博士回應,董事應投放更多時間,並秉持專業精神帶領公司實踐
優秀的企業管治,而徐博士則認為董事應展現企業領導才能和誠
信,致力維護公司以至所有人的長遠利益。她總結道:「不論企
業管治表現、行業發展還是數碼管治,我們都必須與時並進。」
新冠疫情影響的調查結果
當日研討會的其中一個重要環節,是參會者就新冠疫情對公司影
響的問卷調查。
問卷有兩條題目,共170名參會者參與調查,並由曾先生分享調查
結果。
第一條問題是在新冠疫情期間對公司最大的三項影響。高達52%受
訪者認為主要的影響是「執行領導」,其次為「組織適應能
力」。另外,「員工忠誠度」、「商業持續計劃」、「財政穩健
性」均屬其他重要影響。
第二條問題探討適應網絡會議的挑戰。多達72%受訪者認為「確保
所有董事全程專注參與會議」是首要挑戰,其次為「董事之間缺
乏非語言上的溝通」。
經濟前景充滿變數
企業領袖要為來年計劃作好打算,應先充分了解經濟前景。在由
香港董事學會副主席羅志聰先生主持的講座中,香港大學經管學
院院長及經濟學講座教授蔡洪濱教授指面對新冠疫情肆虐,經濟
前景仍然充滿變數,香港亦需要改變。
蔡教授指:「疫情對於經濟的影響好比病毒對人體的影響,需要
視乎病毒的破壞力及人體的健康狀況才能衡量。」他警告若然疫
情持續未見好轉,則很可能會造成嚴重且長遠的影響。他敦促企
業領袖充分考慮到各種好與壞的情況,方能未雨綢繆。
蔡教授補充,與此同時,疫情正加快重塑全球化,而全球化則因
疫情爆發前的貿易量減少及外商直接投資而逐步放緩。疫情推動
科技界發展同時,衝擊傳統經濟產業,改變了整個經濟格局。
假設疫情在2021上半年受控,國際貨幣基金組織預期2020年全球
生產總值的實質增長率為負4.4%,並會於2021年回升至5.2%,但
蔡教授則認為基金組織的預測「過分樂觀」。他提醒嚴重經濟下
行風險、擴張性貨幣政策及其他刺激經濟措施均可能導致經濟充
滿不確定性和變數。
就中國經濟而言,蔡教授坦言中國難以在來年達致國內生產總值
增長8.2%。由於經濟替代效應隨疫情逐漸減退,出口量難以追趕
現時增長率。他認為消費量亦不會快速增長。
至於中美兩國關係,蔡教授相信美國下一任總統並不會改變美國
圍堵中國的方針。有見及此,中國制訂雙循環發展策略,重點發
展國內經濟循環,並積極對外開放經濟。中國在上一個五年計劃
訂立每年平均國內生產總值5.5%至6%的目標。另外,他提醒企業
領袖,國內將出現要素市場、國有企業及稅制改革,以及進一步
開放經濟。
蔡教授認為香港經歷2019年的社會運動及2020年的新冠疫情後,
經濟已缺乏增長動力,前景不容樂觀。香港四大支柱行業當中只
有金融服務業依然強勁,而傳統第二產業已逐漸萎縮。
「這是一個警號。我們無法再依賴傳統經濟模式。」蔡教授說
道:「我們需要一個徹底的經濟改革,以打造知識型、創新型經
濟。」
他補充,香港作為國際金融中心,應發揮其得天獨厚的優勢,展
現專業才能,成為高端服務產業的國際中心,例如:醫療行業、
高等教育、科技研發及創意產業。
最後在問答環節期間,蔡教授指經濟學家到目前為止仍未能確定
全球化導致財富不均加劇,而印製大量鈔票也未必會帶來通脹,
皆因此舉不能刺激消費者對商品的需求。當被問及香港如何把握
大灣區規劃所帶來的機遇時,蔡教授認為香港應善用自身的優
勢,為當地企業創造獨特的價值,才能在大灣區內樹立不可替代
的地位。
創新求進 果斷行動 迎接挑戰
香港董事學會副主席陳心愉女士表示,在這艱難時期,唯有採取
大膽、實際且可行的措施方能解決世界各地所面對的挑戰。在由
她主持的專題討論環節「世界動盪,迎接空前挑戰」中,她與多
位企業領袖分享迎接挑戰的策略和心得。
香港應用科技研究院(ASTRI)首席營運總監司徒聖豪博士直
言,如果需要針對社會和不同行業的痛處對症下藥,科技和創新
便是良藥。
he Directors’ Symposium 2020 of The Hong Kong Institute of Directors (HKIoD) was held at a time when Hong
Kong is battling the COVID-19 pandemic that has hampered the global economy and created unprecedented
challenges for business.
司徒博士說:「對於我們在2020年所面對的難題,其中一個解決
辦法便是繼續進行研究,追求創新。」
ASTRI是一所應用科技研究中心,主要工作是先辨別大多人所面對
的難題,然後推出各項非商業性質的合作計劃,涵蓋金融科技、
醫療技術和智能製造等不同範疇,從而改善生活質素,提升生產
效率。司徒聖豪博士亦強調培育人才的重要性,方可延續科研發
展。
中電控股有限公司創新高級總監柏恩司先生注重可持續發展,並
討論行動領導力的凝聚力,以及與可持續性、創新及技術突破的
關係。
柏恩司先生表示:「企業對於實現可持續的環境或未來不再侃侃
而談,他們確實有實際行動。從空有理想到付諸實行令人鼓舞,
與此同時亦需要科技支持和配合才能實踐行動領導。」
世界正處於去碳化、數碼化的年代,而中電亦就碳排放訂立中期
及長期目標,透過成立數據中心節省能源,並提倡使用電動交通
工具及進行能源管理。
Pet Space Group Limited 行政總裁黎嘉豪先生深深明白在醫療
服務中,同理心是不可或缺的一環。Pet Space強調從醫療、教育及
娛樂三方面為寵物提供優質服務,由此彰顯關懷,更幫助他公司
渡過疫情。
黎先生指:「在疫情期間,最重要的事就是去了解你的員工和團
隊,因為這段時間對於任何人而言都是一段艱難時期。」
他引述大部份企業在疫情期間所面對的其中一個主要影響就是員
工的忠誠度。他說員工士氣和安全一直是他最關心的問題。除了
確保員工工作安全,他亦引入按每月計算的關鍵績效指標,從而
鼓勵員工,並帶領團隊適應工作上的新常態。黎先生提及到一項
長遠挑戰—招募人才,為打造一個別具創意且多元化的團隊,他
會聘請具備不同工作經驗和背景的員工。
在問答環節時,各位講者談及採取相應措施促進行業發展,指出
需要培養人才來渡過難關,提倡召開更多董事會,以便立即處理
問題,並討論與政府部門合作可如何消除對先進科技的監管障
礙。
當陳女士問到應如何在如此困難時期成為領袖,黎先生強調需對
員工表示支持及關懷。柏恩司先生對此表示認同,更稱此為「界
定優秀領袖的分水嶺」。司徒博士再作總結—領袖必須對新科技
抱持開放的態度,才能夠適應新常態。
探求不一樣的領導術
香港董事學會副主席梁廣灝工程師是研討會最後一個環節的主
持,講題為「探求不一樣的領導術」,並邀請不同講著分享他們
如何帶領公司克服各種苦難。
渣打銀行(香港)有限公司執行董事兼香港行政總裁禤惠儀女士
認為三項要點為同理心、保持聯繫及靈活性。禤女士解釋,領袖
一般只制訂目標和討論業務,然而要帶領公司克服疫情,領袖必
須凝聚士氣,並具備同理心。「領導之道在於如何將恐懼和負面
情緒轉化為正能量。我們仍在學習,但經過與他人對話,了解他
們的處境後有所成果。」
禤女士補充,領袖保持聯繫,方能為所有人提供支援。她親身體
會到,金融界領袖會經常聚首一堂討論政府的新政策,以及交流
最佳實踐心得。然而,若然遇上前所未有的挑戰,而資訊尚未齊
全,領袖則需要保持靈活,改變策略,化不可能為可能。
香港電視網絡有限公司副主席及行政總裁王維基先生憶述他曾面
對的「不可能任務」,並分享了他強硬管理方針的成功之道。他
相信對員工施加壓力會培養他們堅毅的精神,而往往逆境都是凝
聚團隊的重要契機。
「我們聘請的都是堅毅的員工」他說:「這是我們組成團隊的原
則。不論是順境還是逆境,我們都能一一克服。」
王先生實行的另一項制度是每三年一度的職務輪換制,旨在鼓勵
員工涉獵不同範疇的工作。
他解釋:「優異的員工會想做自己未曾接觸過的工作,而他們也
會不斷學習和努力嘗試。」他補充說,持續學習令他和他的團隊
保持活躍。
恆隆地產有限公司董事長陳啟宗先生對於領導之道則有截然不同
的見解,並提醒道德沉淪可能會影響管治表現。
他說:「道德沉淪會改變公司和董事的宏觀工作環境」他續指,
隨著社會環境變遷,董事可能難以本著良心行事。
他就道德問題再三強調:「如果道德已經淪喪,董事個人良知亦
蕩然無存,最終只會一事無成。」
在問答環節中,梁工程師問到其他講者企業領袖應如何帶領公司
渡過難關。陳先生重申領袖應具備道德勇氣去作出改變,保持優
秀的管治表現,而王先生則認為領袖應有恆毅力,在必要時促進
改變。禤女士補充道,領袖不應只顧公司的業務狀況,應向客戶
及社會內每一位持分者提供支援。
禤女士重申保持正向思維相當重要。
禤女士表示:「擴闊思維,加快行動,保持樂觀。我們正在經歷
一個充滿變數的時代。若領袖無法抱持正面樂觀的心態,我們將
無法渡過難關。」
董事研討會2020
6香港董事學會: 廿一世紀董事 10香港董事學會: 廿一世紀董事
Themed “Vanguard In Challenging Times,” the 2020
Symposium was held for the first time this year as a major
in-person gathering by HKIoD at the Hong Kong Conference
and Exhibition Centre on 27 October 2020. Due to social
distancing and gathering restriction, the venue scaled down
its seating capacity from 600 to 168. The Symposium
attracted a full house of attendees and extended attendance to
50 more online participants. The speakers were distinguished
leaders who shared their insights into how to unleash
leadership to steer companies through the ongoing
disruptions.
The symposium opened with the HKIoD Dialogue hosted by
HKIoD Deputy Chairman Mr Richard Tsang. HKIoD
Chairman Dr Christopher To and HKIoD CEO Dr
Carlye Tsui shared their thoughts on redefining directorship
in the face of emerging and existing challenges.
Redefining directorship
To begin the discussion, Dr To reminded the audience of the
challenges faced by corporate leaders today. Emerging
challenges include the COVID-19 pandemic, geopolitics, the
U.S.-China trade war, social unrest and global economic
downturn, while climate change, stakeholders’ demands, legal
and regulatory enhancements and the technological
revolution remain long-term challenges.
In such difficult times, Hong Kong’s world rankings have
declined in a few areas - in economic freedom, among global
financial centres and in world competitiveness. But Hong
Kong remains number one in average IQ at 108, while the city
improved its ranking in human development and world digital
competitiveness.
Dr To also discussed the Corporate Governance Index of the
HKIoD Corporate Governance Scorecard which the Institute
has been tracking for over a decade. The index mean
improved from 48 in 2004 to 78 in 2020.
“Good corporate governance benefits the individual
companies as well as the macro economy. Today's directors
must lead with best practices in corporate governance,” said
Dr To. He added that directors are now subject to higher
expectations and scrutiny, as well as more accountability for
their companies.
Dr Tsui explained that HKIoD’s mission is to focus on
corporate governance and director professionalism. She
highlighted that corporate governance is ultimately the
board’s responsibility, covers both conformance and
performance and applies to all types of companies.
“In HKIoD, we motivate members in culture-building,
empower directors in best practices for companies’ long-term
success and take part in advancing Hong Kong’s status as a
leading business centre,” she said.
Dr Tsui said conventionally, the board needs to take business
performance, internal audit and risk management into
consideration, but now it has to expand horizons to new areas
such as the global economic crisis, the adoption of ESG
(environmental, social and governance) standards, board
performance evaluation, succession plans and diversity. In the
face of the digital era and industry 4.0, she urged the board to
enhance its digital literacy and formulate strategies in big
data, AI and cybersecurity.
Also citing the HKIoD CG scorecard 2020, Dr Tsui suggested
companies to step up efforts in ESG adoption, an area where
performances varied the most. The survey also showed that
the female voice remains weak in the board. She pointed out
that board diversity in a good mix of factors is crucial to
effective board work.
In interaction, Dr To said directors have to be forward
thinking in developing roadmaps and answering “what if”
questions. He reiterated the importance of ESG
implementation as a way to evaluate corporate performance
and advised all companies, both listed and non-listed, to
embrace corporate governance.
Dr Tsui believes that board members should proactively take
part in discussions and debates, question assumptions,
motivate the board to think differently and creatively, and not
be hesitant to speak their minds. She believes that a
tech-savvy board will help develop a culture of innovation in
the company.
Mr Tsang raised the concern that directors are facing more
responsibilities, challenges and liability. In response, Dr To
said directors should commit time and act with
professionalism to lead in good corporate governance, while
Dr Tsui urged directors to lead in enterprise and integrity,
address the long-term interests of the company and of
mankind. “We should all keep up-to-date with regard to
corporate governance practices, industry development and
digital governance,” she concluded.
Poll on Covid-19 impact
A highlight of the Symposium was a poll rolled among
participants to gauge how the Covid-19 pandemic has
impacted companies.
The two-question survey generated 170 responses. Mr Tsang
shared the responses.
Answering a question on what are the top three issues that
have impacted companies most through the Covid-19 crisis,
most participants, 52 percent, pointed to “executive
leadership” as the main issue, followed by “organisational
adaptability”. “Staff commitment”, “business continuity
planning” and “financial resilience” were other key issues.
A second question focused on the challenges to adapting
meetings to a virtual setting. A majority of survey participants,
72 percent, said “keeping directors attentive throughout the
meeting” was the topmost concern, followed by “losing
non-verbal communication between directors.”
An Uncertain Economic Outlook
Understanding the big picture of the economic outlook is
important for business leaders to plan for next year. In a
session hosted by HKIoD Deputy Chairman Mr William
Lo, Prof Hongbin Cai, Dean and Chair of Economics at
HKU Business School, said the economic outlook remains
uncertain under the pandemic and Hong Kong needs
transformation.
“The effects of the pandemic on the economy are like those of
viruses in our body. It really depends on how strong the virus
is and how healthy we are,” said Prof Cai. He warned that the
longer the pandemic drags on, the more likely it will have
strong persistent effects. He urged business leaders to think
of different scenarios, good, neutral or bad, to be prepared.
Meanwhile, the pandemic is accelerating the restructuring of
globalization, which was losing steam due to decreasing trade
growth and foreign direct investment before the pandemic,
according to Prof Cai. The pandemic has also empowered the
tech sectors and weakened traditional sectors, reshaping the
economic landscape, as observed by Prof Cai.
we have come through by talking to people and understand
their personal situation,” she explained.
Ms Huen added that staying connected enables a support
system for all. In her experience, banking leaders came
together to discuss new government policies and share best
practices but when challenges are unprecedented and
information is not complete, leaders are required to stay agile
and change plans to make impossible possible.
Veteran entrepreneur Mr Ricky Wong, Vice Chairman and
CEO at Hong Kong Television Network Limited,
reflected on the “impossible missions” he has had and
revealed his hardline strategy to achieve success. He believes
creating pressure for employees can train their persistence to
strive for success at the end, and the worst time can make the
team stronger as a result.
“We recruit the tough people,” he said. “This is how we form
the team. No matter you’re in good or bad times, we can
juggle.”
Another policy he put in place is job rotation every three years
to encourage employees to learn and try.
“Good employees will want to do something they don’t know
how, and they will keep learning and try hard,” he explained,
adding that constant learning is how he keeps himself and his
team alive.
Keeping governance in mind, Mr Ronnie Chan, Chairman
of Hang Lung Properties, pointed to a different perspective
on how to lead and warned that moral degradation can affect
governance.
“Moral degradation will change the macro environment in
which companies and directors work in,” he said, adding that
directors may find it difficult to follow their conscience to do
the right thing as society is changing.
Emphasising ethics, he warned: “If moral is broken and if the
conscience of an independent director is lost, nothing will
work.”
During the Q&A part, Ir Leung asked the panellists how
business leaders can best guide their companies to weather
the storm. Mr Chan reiterated that leaders must have the
moral courage to make changes to guard governance, while Mr
Wong said leaders should have grit and foster change when
times call for it. Ms Huen added that leaders should support
clients and every stakeholder in their community instead of
caring only for their own business.
Ms Huen also pointed to the importance of a positive mindset.
“Think bigger, act faster and be positive. We are living in
uncertainty. If the leadership is not positive, we won't survive
[the storm],” she concluded.
港董事學會董事研討會2020舉辦之際,正值新型冠狀
病毒肆虐、全球經濟低迷之時,企業正面對前所未有
的挑戰。
香港董事學會董事研討會在2020年10月27日於香港會展中心順利
舉行,主題為「挑戰時刻 領導先鋒」,亦是香港董事學會本年
度首個大型面會。鑑於社交距離及聚會人數等限制,參與人數的
名額由600減至168。儘管如此,研討會仍然座無虛席,更有50名
人士經網上參與是次活動。本次研討會的講者均為傑出領袖,分
享了如何在困難重重的逆境下展現領導才能、推動公司邁步發展
的真知灼見。
本次研討會由香港董事學會主席陶榮博士及副主席曾立基先生、
行政總裁徐尉玲博士的討論揭開序幕,率先探討應如何為領導之
道另賦新義,方可面對眼前困難,應對新的挑戰。
“This is a wakeup call. We cannot rely on the old model of the
economy anymore,” he said. “A serious economic
transformation is really needed to build a knowledge-based,
innovation-driven economy.”
He added that besides being an international financial centre,
Hong Kong should leverage its traditional strengths, unique
potential and professionalism to become an international hub
for high-end professional service industries, such as
healthcare, higher education, R&D, and innovative and
creative industries.
The session was concluded with Q&A, during which Prof Cai
said economists still have not reached a conclusion about
whether globalisation accelerates wealth inequality and said
that printing more money does not necessarily cause inflation
because it does not drive up demand for goods. Asked how
Hong Kong can benefit from the Greater Bay Area (GBA)
initiative, Prof Cai said with its unique strengths, Hong Kong
can create an irreplaceable position within the GBA by
providing unique value to businesses there.
Be innovative, actionable and emphatic to address
challenges
In such difficult times, concrete, bold and implementable
solutions are needed to turn the tide on challenges that the
world is facing, said HKIoD Deputy Chairman Ms Bonnie
Chan. Hosting a session themed “Meeting Unprecedented
Challenges in a Turbulent World,” Ms Chan invited business
leaders to share their strategies on addressing the challenges.
To address pain points in society and different industries,
technology and innovation will be the solution, said Dr
Martin Szeto, Chief Operating Officer at Hong Kong
Applied Science and Technology Research Institute
(ASTRI).
“For what we're facing in 2020, we believe that one of the ways
we can navigate this challenge is to have continuing research
and innovation,” Dr Szeto said.
ASTRI is an applied technology R&D centre that identifies
pain points faced by many then launches non-commercially
available projects through collaborations. Its projects cover
smart city, fintech, medtech and intelligent manufacturing to
Assuming that the pandemic can be brought under control
during the first half of 2021, the IMF baseline projection
predicts worldwide real GDP growth to drop to -4.4% in 2020
but to rebound to 5.2% in 2021, a projection Prof Cai called
“too optimistic.” He also warned of the significant downward
risks and expansionary monetary policies and stimulus that
created tremendous uncertainty and volatility.
For China, Prof Cai said it will be challenging to achieve a
growth rate of 8.2% next year. It will be hard for exports to
keep up with the current growth rate as the replacement effect
fades out along with the pandemic. The economist also
expects consumption growth will not be too fast.
Speaking of U.S.-China relations, Prof Cai believes the next
president of the United States will not change the country’s
intentions to contain China. In response, China proposed a
dual-circulation strategy to emphasise domestic circulation
and further open its economy to bolster ties with other
nations. The latest five-year plan also targets annual GDP
growth at 5.5%-6% on average. He reminded business leaders
to expect factor market reforms, state-owned enterprise
reform, taxation reforms and further opening-up.
As for Hong Kong, Prof Cai delivered a pessimistic note that
the city’s economy had already lost its growth momentum
before the social unrest in 2019 and the pandemic in 2020.
Only the financial industry remains strong among the four
pillar industries, and competitiveness of traditional
intermediary industries is eroding, remarked Prof Cai.
improve life quality and efficiency. Dr Szeto also emphasised
the importance of talent to keep R&D ongoing.
With sustainability as top concern, Mr Austin Bryan, Senior
Director of Innovation at CLP Holdings Limited, talked
of actionable leadership around connectivity and between
sustainability, innovation and technological disruption.
“Companies are no longer talking about acronyms of
environmental sustainability or a future. They are doing real
things. This is an exciting shift away from an aspiration to
actionable leadership, which is underpinned by technology,”
Mr Bryan said.
In the era of decarbonisation and digitalization, CLP sets
interim and long-term targets for carbon emissions. It aims to
achieve them by building data centres to save energy and
promoting electric transportation and energy management.
Steering a company that serves pet owners and pets, Mr Alan
Lai, Chief Executive Officer at Pet Space Group
Limited, understands well the importance of empathy on top
of medical services. His company emphasises medical care,
education and entertainment for pets to put this belief into
practice, and this also helped the company navigate the
pandemic.
“During the pandemic, the most important (thing) is to get to
know your employees and your team, because everybody is
suffering from a very difficult time,” Mr Lai said.
Citing staff commitment as one of the major
pandemic-induced impacts faced by companies, he said staff
motivation and safety are his top concern. Besides ensuring
safety protection for his staff, he introduced a monthly KPI
scheme to better motivate staff and led the team to adopt the
new normal at work. Mr Lai also spoke of recruitment, a
long-term challenge. In response, he hired people with
different industry experience and backgrounds to enable
creativity and diversity.
During the Q&A part at the end of the session, the panellists
spoke of taking the necessary steps towards foreseeable
evolution in their respective industries, the need to develop
talent that can survive through the tough times, the
importance of boards meeting more often to enable prompt
responses, and how working with government can help clear
regulatory hurdles for advanced technologies.
When asked by Ms Chan to give final comments on how to be
leaders in such challenging times, Mr Lai emphasised
support and care for employees. Mr Bryan agreed and called it
a “hallmark of distinction for great leaders.” Dr Szeto, for his
part, concluded that leaders must be open to new technologies
to adapt to the new normal.
Calling for Extraordinary Leadership
Continuing the discussion on leadership, HKIoD Deputy
Chairman Ir Edmund Leung hosted the last session themed
“Calling for Extraordinary Leadership” and invited the
speakers to share how they lead their companies through the
challenges.
Empathy, connectivity and agility are the three keywords that
Ms Mary Huen Wai-yi, Executive Director and Chief
Executive Officer of Hong Kong at Standard Chartered
Bank (Hong Kong) Limited, pointed to. Ms Huen
explained that leaders typically set goals and aspirations and
talk about business, but navigating the pandemic requires
boosting morale and empathy. “It is about how to turn the
negativity and fear into positive energy. We're all learning, but
董事方略新義
討論開始之先,陶博士先以現時企業領袖所面對的挑戰作為引
子。新的挑戰包括新冠疫情、地緣政治、中美貿易戰、社會動盪
以及全球經濟下行,而氣候變化、持份者的需求、完善法律、加
強監管以及科技發展則屬長期挑戰。
在這艱難時期,香港在不同領域的世界排名均有下跌趨勢,其中
包括經濟自由度及世界競爭力。縱然如此,香港人的平均智商達
108,位居全球第一,並且在人類發展及世界數碼競爭力兩方面排
名躍升。
陶博士引述香港董事學會企業管治水準報告,十多年來董事學會
一直密切留意企管指數的趨勢,從2004年至2020年間香港企管表
現有顯著進步,平均企管指數得分由48上升至78。
陶博士坦言:「優良的企業管治不僅是對個別公司,乃至於宏觀
經濟而言都是有利的。時至今日,領袖必須實踐傑出的企業管
治,才能領導有方。」他補充道,現今董事被寄予更高期望和受
更嚴格的審查,亦要為公司肩負更多責任。
徐博士解釋香港董事學會的使命,是要提倡企業管治及董事專業
行為。她強調對所有公司而言,董事會都必須肩負企業管治最終
責任,由此確保依章循理及業績表現並重。
「香港董事學會一直鼓勵會員培養企業文化,實踐最佳實務以促
進企業長足發展,並積極鞏固香港作為全球商業中心的領先地
位。」
徐博士指出,過往董事會只需要考慮業績、內部審計及風險管
理。如今,董事會也必須拓闊視野,放眼國際,了解全球經濟危
機、環境、社會及管治(ESG)的推行、董事會表現評估、傳承規劃
及多元性等各種議題。適逢數碼年代及工業4.0,她鼓勵董事會積
極提升其數碼素養,並就大數據、人工智能及網絡安全制訂策
略。
徐博士再次引述香港董事學會企業管治水準報告2020,指出香港
企業在推行ESG方面表現落差甚大,建議企業可從這方面多加著
手。另外,報告顯示女性在董事會內的佔比依然較低。她指出董
事會兼容多元聲音,對於提升董事會工作表現是必不可少的元
素。
陶博士另外指出,董事在規劃公司發展方向時,必須深謀遠慮,
未雨綢繆。他重申ESG的落實對評估企管表現而言相當重要,並鼓
勵所有上市或非上市公司採取企業管治 。
徐博士認為所有董事會成員應不吝表達意見,積極參與討論及辯
論,對於任何假設大膽提出質疑,並鼓勵其他董事會成員從與別
不同的角度看待議題。另外,她亦相信一個諳熟數碼科技的董事
會能夠營造一個歡迎創新的企業文化。
曾先生提到目前董事需要面對更多職責、挑戰和責任的情況。陶
博士回應,董事應投放更多時間,並秉持專業精神帶領公司實踐
優秀的企業管治,而徐博士則認為董事應展現企業領導才能和誠
信,致力維護公司以至所有人的長遠利益。她總結道:「不論企
業管治表現、行業發展還是數碼管治,我們都必須與時並進。」
新冠疫情影響的調查結果
當日研討會的其中一個重要環節,是參會者就新冠疫情對公司影
響的問卷調查。
問卷有兩條題目,共170名參會者參與調查,並由曾先生分享調查
結果。
第一條問題是在新冠疫情期間對公司最大的三項影響。高達52%受
訪者認為主要的影響是「執行領導」,其次為「組織適應能
力」。另外,「員工忠誠度」、「商業持續計劃」、「財政穩健
性」均屬其他重要影響。
第二條問題探討適應網絡會議的挑戰。多達72%受訪者認為「確保
所有董事全程專注參與會議」是首要挑戰,其次為「董事之間缺
乏非語言上的溝通」。
經濟前景充滿變數
企業領袖要為來年計劃作好打算,應先充分了解經濟前景。在由
香港董事學會副主席羅志聰先生主持的講座中,香港大學經管學
院院長及經濟學講座教授蔡洪濱教授指面對新冠疫情肆虐,經濟
前景仍然充滿變數,香港亦需要改變。
蔡教授指:「疫情對於經濟的影響好比病毒對人體的影響,需要
視乎病毒的破壞力及人體的健康狀況才能衡量。」他警告若然疫
情持續未見好轉,則很可能會造成嚴重且長遠的影響。他敦促企
業領袖充分考慮到各種好與壞的情況,方能未雨綢繆。
蔡教授補充,與此同時,疫情正加快重塑全球化,而全球化則因
疫情爆發前的貿易量減少及外商直接投資而逐步放緩。疫情推動
科技界發展同時,衝擊傳統經濟產業,改變了整個經濟格局。
假設疫情在2021上半年受控,國際貨幣基金組織預期2020年全球
生產總值的實質增長率為負4.4%,並會於2021年回升至5.2%,但
蔡教授則認為基金組織的預測「過分樂觀」。他提醒嚴重經濟下
行風險、擴張性貨幣政策及其他刺激經濟措施均可能導致經濟充
滿不確定性和變數。
就中國經濟而言,蔡教授坦言中國難以在來年達致國內生產總值
增長8.2%。由於經濟替代效應隨疫情逐漸減退,出口量難以追趕
現時增長率。他認為消費量亦不會快速增長。
至於中美兩國關係,蔡教授相信美國下一任總統並不會改變美國
圍堵中國的方針。有見及此,中國制訂雙循環發展策略,重點發
展國內經濟循環,並積極對外開放經濟。中國在上一個五年計劃
訂立每年平均國內生產總值5.5%至6%的目標。另外,他提醒企業
領袖,國內將出現要素市場、國有企業及稅制改革,以及進一步
開放經濟。
蔡教授認為香港經歷2019年的社會運動及2020年的新冠疫情後,
經濟已缺乏增長動力,前景不容樂觀。香港四大支柱行業當中只
有金融服務業依然強勁,而傳統第二產業已逐漸萎縮。
「這是一個警號。我們無法再依賴傳統經濟模式。」蔡教授說
道:「我們需要一個徹底的經濟改革,以打造知識型、創新型經
濟。」
他補充,香港作為國際金融中心,應發揮其得天獨厚的優勢,展
現專業才能,成為高端服務產業的國際中心,例如:醫療行業、
高等教育、科技研發及創意產業。
最後在問答環節期間,蔡教授指經濟學家到目前為止仍未能確定
全球化導致財富不均加劇,而印製大量鈔票也未必會帶來通脹,
皆因此舉不能刺激消費者對商品的需求。當被問及香港如何把握
大灣區規劃所帶來的機遇時,蔡教授認為香港應善用自身的優
勢,為當地企業創造獨特的價值,才能在大灣區內樹立不可替代
的地位。
創新求進 果斷行動 迎接挑戰
香港董事學會副主席陳心愉女士表示,在這艱難時期,唯有採取
大膽、實際且可行的措施方能解決世界各地所面對的挑戰。在由
她主持的專題討論環節「世界動盪,迎接空前挑戰」中,她與多
位企業領袖分享迎接挑戰的策略和心得。
香港應用科技研究院(ASTRI)首席營運總監司徒聖豪博士直
言,如果需要針對社會和不同行業的痛處對症下藥,科技和創新
便是良藥。
he Directors’ Symposium 2020 of The Hong Kong Institute of Directors (HKIoD) was held at a time when Hong
Kong is battling the COVID-19 pandemic that has hampered the global economy and created unprecedented
challenges for business.
http://www.hkiod.com/document/21century/issue_2019_Mar/2019Mar.pdfhttp://www.hkiod.com/document/21century/issue_2019_Mar/2019Mar.pdf
司徒博士說:「對於我們在2020年所面對的難題,其中一個解決
辦法便是繼續進行研究,追求創新。」
ASTRI是一所應用科技研究中心,主要工作是先辨別大多人所面對
的難題,然後推出各項非商業性質的合作計劃,涵蓋金融科技、
醫療技術和智能製造等不同範疇,從而改善生活質素,提升生產
效率。司徒聖豪博士亦強調培育人才的重要性,方可延續科研發
展。
中電控股有限公司創新高級總監柏恩司先生注重可持續發展,並
討論行動領導力的凝聚力,以及與可持續性、創新及技術突破的
關係。
柏恩司先生表示:「企業對於實現可持續的環境或未來不再侃侃
而談,他們確實有實際行動。從空有理想到付諸實行令人鼓舞,
與此同時亦需要科技支持和配合才能實踐行動領導。」
世界正處於去碳化、數碼化的年代,而中電亦就碳排放訂立中期
及長期目標,透過成立數據中心節省能源,並提倡使用電動交通
工具及進行能源管理。
Pet Space Group Limited 行政總裁黎嘉豪先生深深明白在醫療
服務中,同理心是不可或缺的一環。Pet Space強調從醫療、教育及
娛樂三方面為寵物提供優質服務,由此彰顯關懷,更幫助他公司
渡過疫情。
黎先生指:「在疫情期間,最重要的事就是去了解你的員工和團
隊,因為這段時間對於任何人而言都是一段艱難時期。」
他引述大部份企業在疫情期間所面對的其中一個主要影響就是員
工的忠誠度。他說員工士氣和安全一直是他最關心的問題。除了
確保員工工作安全,他亦引入按每月計算的關鍵績效指標,從而
鼓勵員工,並帶領團隊適應工作上的新常態。黎先生提及到一項
長遠挑戰—招募人才,為打造一個別具創意且多元化的團隊,他
會聘請具備不同工作經驗和背景的員工。
在問答環節時,各位講者談及採取相應措施促進行業發展,指出
需要培養人才來渡過難關,提倡召開更多董事會,以便立即處理
問題,並討論與政府部門合作可如何消除對先進科技的監管障
礙。
當陳女士問到應如何在如此困難時期成為領袖,黎先生強調需對
員工表示支持及關懷。柏恩司先生對此表示認同,更稱此為「界
定優秀領袖的分水嶺」。司徒博士再作總結—領袖必須對新科技
抱持開放的態度,才能夠適應新常態。
探求不一樣的領導術
香港董事學會副主席梁廣灝工程師是研討會最後一個環節的主
持,講題為「探求不一樣的領導術」,並邀請不同講著分享他們
如何帶領公司克服各種苦難。
渣打銀行(香港)有限公司執行董事兼香港行政總裁禤惠儀女士
認為三項要點為同理心、保持聯繫及靈活性。禤女士解釋,領袖
一般只制訂目標和討論業務,然而要帶領公司克服疫情,領袖必
須凝聚士氣,並具備同理心。「領導之道在於如何將恐懼和負面
情緒轉化為正能量。我們仍在學習,但經過與他人對話,了解他
們的處境後有所成果。」
禤女士補充,領袖保持聯繫,方能為所有人提供支援。她親身體
會到,金融界領袖會經常聚首一堂討論政府的新政策,以及交流
最佳實踐心得。然而,若然遇上前所未有的挑戰,而資訊尚未齊
全,領袖則需要保持靈活,改變策略,化不可能為可能。
香港電視網絡有限公司副主席及行政總裁王維基先生憶述他曾面
對的「不可能任務」,並分享了他強硬管理方針的成功之道。他
相信對員工施加壓力會培養他們堅毅的精神,而往往逆境都是凝
聚團隊的重要契機。
「我們聘請的都是堅毅的員工」他說:「這是我們組成團隊的原
則。不論是順境還是逆境,我們都能一一克服。」
王先生實行的另一項制度是每三年一度的職務輪換制,旨在鼓勵
員工涉獵不同範疇的工作。
他解釋:「優異的員工會想做自己未曾接觸過的工作,而他們也
會不斷學習和努力嘗試。」他補充說,持續學習令他和他的團隊
保持活躍。
恆隆地產有限公司董事長陳啟宗先生對於領導之道則有截然不同
的見解,並提醒道德沉淪可能會影響管治表現。
他說:「道德沉淪會改變公司和董事的宏觀工作環境」他續指,
隨著社會環境變遷,董事可能難以本著良心行事。
他就道德問題再三強調:「如果道德已經淪喪,董事個人良知亦
蕩然無存,最終只會一事無成。」
在問答環節中,梁工程師問到其他講者企業領袖應如何帶領公司
渡過難關。陳先生重申領袖應具備道德勇氣去作出改變,保持優
秀的管治表現,而王先生則認為領袖應有恆毅力,在必要時促進
改變。禤女士補充道,領袖不應只顧公司的業務狀況,應向客戶
及社會內每一位持分者提供支援。
禤女士重申保持正向思維相當重要。
禤女士表示:「擴闊思維,加快行動,保持樂觀。我們正在經歷
一個充滿變數的時代。若領袖無法抱持正面樂觀的心態,我們將
無法渡過難關。」
Organiser 主辦機構
Blue Diamond Sponsor 藍鑽石贊助CG Partner 企管伙伴 Diamond Sponsor 鑽石贊助
Platinum Sponsors 鉑金贊助
Since 1990
Gold Sponsors 黃金贊助
Event Allies活動盟友:WisdomInvestor Relations
Supporting Organisations 支持組織The American Chamber of Commerce in Hong KongThe Australian Chamber of Commerce in Hong Kong and MacauThe British Chamber of Commerce in Hong Kong The Canadian Chamber of Commerce in Hong Kong The Chinese General Chamber of Commerce The Chinese Manufacturers' Association of Hong Kong Federation of Hong Kong IndustriesHong Kong Business Ethics Development Centre, ICAC
香港美國商會香港及澳門澳洲商會
香港英商會香港加拿大商會香港中華總商會香港中華廠商聯合會香港工業總會廉政公署香港商業道德 發展中心
The Hong Kong Chinese Enterprises Association The Hong Kong Council of Social Service The Hong Kong General Chamber of CommerceThe Hong Kong General Chamber of Small and Medium Business Hong Kong Institute of Certified Public AccountantsHong Kong Securities and Investment InstituteHong Kong Trade Development Council The Law Society of Hong Kong
香港中國企業協會香港社會服務聯會香港總商會香港中小型企業總商會
香港會計師公會香港證券及投資學會香港貿易發展局香港律師會
Directors’ Symposium 2020
10 HKIoD: THE 21ST CENTURY DIRECTOR
Directors’ Symposium 2020 was organised with the support of many project partners. The Organiser HKIoD wishes to convey acknowledgment of sponsors.「董事研討會2020」在多位項目夥伴的支持下舉行。主辦單位香港董事學會謹此向各贊助商鳴謝。
HKIoD Dialogue: Redefining Directorship學會對話:董事方略新義
Host:主持:
Host:主持:
Host:主持:
Highlights Talk: An Overview of Economic Outlook 概覽講座:經濟走勢展望
Panel Discussion: Meeting Unprecedented Challenges in a Turbulent World專題討論:世界動蕩,迎接空前挑戰
Panel Discussion: Calling for Extraordinary Leadership專題討論:探求不一樣的領導術
Dr Martin Szeto司徒聖豪博士
Mr Austin R Bryan柏恩司先生
Mr Ronnie C Chan 陳啓宗先生
Ms Mary Huen Wai-yi 禤惠儀女士
Mr Ricky Wong王維基先生
Dr Christopher To 陶榮博士
Dr Carlye Tsui徐尉玲博士
Mr Richard Tsang曾立基先生
Mr Alan Lai黎嘉豪先生
Prof Hongbin Cai蔡洪濱教授
Mr William Lo羅志聰先生
Ms Bonnie S Y Chan 陳心愉女士
Ir Edmund Leung梁廣灝工程師
挑戰時刻 領導先鋒
VANGNG G
UARDINICHALLE TIMESN
DIRECTORS’ SYMPOSIUM董事研討會2020
Host:主持:
Publisher 出版機構The Hong Kong Institute of Directors 香港董事學會
Sponsor 贊助機構Corporate Governance Development Foundation Fund 企業管治發展基金
Publishing Board 出版委員會Mr Stanley Mok (Chairman) 莫兆光先生(主席)Ms Bonnie S Y Chan 陳心愉女士Ms Agnes K Y Tai 戴潔瑩女士Mr Richard Tsang 曾立基先生Dr Carlye Tsui 徐尉玲博士
Project Management 項目統籌Executive Office, The Hong Kong Institute of Directors香港董事學會行政處
For enquiries about circulation and advertisement, please contact:有關發行及廣告查詢,請聯絡:Chief Business Officer: Ms Miriam Yee業務總監:余海恩小姐
For editorial enquiries, please contact:有關編輯上的查詢,請聯絡:Manager, Communication & Projects: Ms Moni Ching傳訊及項目經理:程穎姍小姐
Tel 電話: +852 2889 1414Fax 傳真: +852 2889 9982Email 電郵: [email protected]
The Hong Kong Institute of Directors 香港董事學會
Patron 贊助人The Hon Mrs Carrie Lam Cheng Yuet-ngor GBM GBS 林鄭月娥行政長官
Hon President & Founding Chairman 榮譽會長兼創會主席Dr the Hon Moses Cheng GBM GBS OBE JP 鄭慕智博士
Past Chairmen 前任主席Dr Herbert H M Hui JP 許浩明博士 (Deceased) (已故)Mr Peter S H Wong MBA 黃紹開先生Dr Kelvin Wong JP DBA 黃天祐博士
Council 理事會 (2020-2021)Chairman 主席:
Mr Henry Lai 賴顯榮律師
Mr Henry Lai 賴顯榮律師
Deputy Chairmen 副主席:Ir Edmund K H Leung SBS OBE JP 梁廣灝工程師
Dr Christopher To 陶榮博士
Mr Jeffrey Mak 麥振興律師
Treasurer 司庫: Mr Man Mo Leung 文暮良先生
Immediate Past Chairman 卸任主席:
Chief Executive Officer 行政總裁:Dr Carlye Tsui BBS MBE JP 徐尉玲博士
Council Members 理事會成員:
Ms Bonnie S Y Chan 陳心愉女士
Dr Leonard S K Chan 陳新國博士
Dr Charles Cheung JP MBA DBA (Hon) 張惠彬博士Dr Justin K H Chiu 趙國雄博士
Mr Vincent Chan 陳永誠先生Dr Chen Linlong Mike 陳林龍博士Mr Hamilton Cheng 鄭炳熙先生
Mr Richard Ho 何麗康先生Mr Randy Hung 孔敬權先生Mr Ip Shing Hing JP 葉成慶律師Mrs Margaret S Leung 梁甘秀玲女士Mr Ka-Yin Li 李家彥先生
Mr William Lo 羅志聰先生
Ir Prof John Mok 莫建鄰教授Mr Stanley Mok 莫兆光先生Ms Cynthia Y S Tang 鄧宛舜女士
Mr Richard Tsang 曾立基先生
Mr Andrew Weir 韋安祖先生
Mr Kenneth Wong 黃永恩律師
Mr Stephen Weatherseed 韋大象先生Mr Jim Wardell 詹華達先生
Mr Huen Wong BBS JP 王桂壎律師
Ms Alice Yip 葉嘉明女士
The Hong Kong Institute of Directors is Hong Kong’s premier body representing directors to foster the long-term success of companies through advocacy and standards-setting in corporate governance and professional development for directors.
香港董事學會為香港代表專業董事的首要組織,其宗旨是促進所有公司的持久成就;為達成使命,
學會致力提倡優秀企業管治與釐訂相關標準,以及協助董事的專業發展。
2104 Shanghai Industrial Investment Building, 48 Hennessy Road, Wan Chai, Hong Kong 香港灣仔軒尼詩道48號上海實業大廈2104
http://www.hkiod.com/21century.html
The Hong Kong Institute of Directors 香港董事學會 The Hong Kong Institute of Directors
Corporate Governance Development Foundation Fund 企業管治發展基金
Sponsored by 贊助機構:
The 21st Century
D I R E C T O R廿 一 世 紀
董事
Themed “Vanguard In Challenging Times,” the 2020
Symposium was held for the first time this year as a major
in-person gathering by HKIoD at the Hong Kong Conference
and Exhibition Centre on 27 October 2020. Due to social
distancing and gathering restriction, the venue scaled down
its seating capacity from 600 to 168. The Symposium
attracted a full house of attendees and extended attendance to
50 more online participants. The speakers were distinguished
leaders who shared their insights into how to unleash
leadership to steer companies through the ongoing
disruptions.
The symposium opened with the HKIoD Dialogue hosted by
HKIoD Deputy Chairman Mr Richard Tsang. HKIoD
Chairman Dr Christopher To and HKIoD CEO Dr
Carlye Tsui shared their thoughts on redefining directorship
in the face of emerging and existing challenges.
Redefining directorship
To begin the discussion, Dr To reminded the audience of the
challenges faced by corporate leaders today. Emerging
challenges include the COVID-19 pandemic, geopolitics, the
U.S.-China trade war, social unrest and global economic
downturn, while climate change, stakeholders’ demands, legal
and regulatory enhancements and the technological
revolution remain long-term challenges.
In such difficult times, Hong Kong’s world rankings have
declined in a few areas - in economic freedom, among global
financial centres and in world competitiveness. But Hong
Kong remains number one in average IQ at 108, while the city
improved its ranking in human development and world digital
competitiveness.
Dr To also discussed the Corporate Governance Index of the
HKIoD Corporate Governance Scorecard which the Institute
has been tracking for over a decade. The index mean
improved from 48 in 2004 to 78 in 2020.
“Good corporate governance benefits the individual
companies as well as the macro economy. Today's directors
must lead with best practices in corporate governance,” said
Dr To. He added that directors are now subject to higher
expectations and scrutiny, as well as more accountability for
their companies.
Dr Tsui explained that HKIoD’s mission is to focus on
corporate governance and director professionalism. She
highlighted that corporate governance is ultimately the
board’s responsibility, covers both conformance and
performance and applies to all types of companies.
“In HKIoD, we motivate members in culture-building,
empower directors in best practices for companies’ long-term
success and take part in advancing Hong Kong’s status as a
leading business centre,” she said.
Dr Tsui said conventionally, the board needs to take business
performance, internal audit and risk management into
consideration, but now it has to expand horizons to new areas
such as the global economic crisis, the adoption of ESG
(environmental, social and governance) standards, board
performance evaluation, succession plans and diversity. In the
face of the digital era and industry 4.0, she urged the board to
enhance its digital literacy and formulate strategies in big
data, AI and cybersecurity.
Also citing the HKIoD CG scorecard 2020, Dr Tsui suggested
companies to step up efforts in ESG adoption, an area where
performances varied the most. The survey also showed that
the female voice remains weak in the board. She pointed out
that board diversity in a good mix of factors is crucial to
effective board work.
In interaction, Dr To said directors have to be forward
thinking in developing roadmaps and answering “what if”
questions. He reiterated the importance of ESG
implementation as a way to evaluate corporate performance
and advised all companies, both listed and non-listed, to
embrace corporate governance.
Dr Tsui believes that board members should proactively take
part in discussions and debates, question assumptions,
motivate the board to think differently and creatively, and not
be hesitant to speak their minds. She believes that a
tech-savvy board will help develop a culture of innovation in
the company.
Mr Tsang raised the concern that directors are facing more
responsibilities, challenges and liability. In response, Dr To
said directors should commit time and act with
professionalism to lead in good corporate governance, while
Dr Tsui urged directors to lead in enterprise and integrity,
address the long-term interests of the company and of
mankind. “We should all keep up-to-date with regard to
corporate governance practices, industry development and
digital governance,” she concluded.
Poll on Covid-19 impact
A highlight of the Symposium was a poll rolled among
participants to gauge how the Covid-19 pandemic has
impacted companies.
The two-question survey generated 170 responses. Mr Tsang
shared the responses.
Answering a question on what are the top three issues that
have impacted companies most through the Covid-19 crisis,
most participants, 52 percent, pointed to “executive
leadership” as the main issue, followed by “organisational
adaptability”. “Staff commitment”, “business continuity
planning” and “financial resilience” were other key issues.
A second question focused on the challenges to adapting
meetings to a virtual setting. A majority of survey participants,
72 percent, said “keeping directors attentive throughout the
meeting” was the topmost concern, followed by “losing
non-verbal communication between directors.”
An Uncertain Economic Outlook
Understanding the big picture of the economic outlook is
important for business leaders to plan for next year. In a
session hosted by HKIoD Deputy Chairman Mr William
Lo, Prof Hongbin Cai, Dean and Chair of Economics at
HKU Business School, said the economic outlook remains
uncertain under the pandemic and Hong Kong needs
transformation.
“The effects of the pandemic on the economy are like those of
viruses in our body. It really depends on how strong the virus
is and how healthy we are,” said Prof Cai. He warned that the
longer the pandemic drags on, the more likely it will have
strong persistent effects. He urged business leaders to think
of different scenarios, good, neutral or bad, to be prepared.
Meanwhile, the pandemic is accelerating the restructuring of
globalization, which was losing steam due to decreasing trade
growth and foreign direct investment before the pandemic,
according to Prof Cai. The pandemic has also empowered the
tech sectors and weakened traditional sectors, reshaping the
economic landscape, as observed by Prof Cai.
we have come through by talking to people and understand
their personal situation,” she explained.
Ms Huen added that staying connected enables a support
system for all. In her experience, banking leaders came
together to discuss new government policies and share best
practices but when challenges are unprecedented and
information is not complete, leaders are required to stay agile
and change plans to make impossible possible.
Veteran entrepreneur Mr Ricky Wong, Vice Chairman and
CEO at Hong Kong Television Network Limited,
reflected on the “impossible missions” he has had and
revealed his hardline strategy to achieve success. He believes
creating pressure for employees can train their persistence to
strive for success at the end, and the worst time can make the
team stronger as a result.
“We recruit the tough people,” he said. “This is how we form
the team. No matter you’re in good or bad times, we can
juggle.”
Another policy he put in place is job rotation every three years
to encourage employees to learn and try.
“Good employees will want to do something they don’t know
how, and they will keep learning and try hard,” he explained,
adding that constant learning is how he keeps himself and his
team alive.
Keeping governance in mind, Mr Ronnie Chan, Chairman
of Hang Lung Properties, pointed to a different perspective
on how to lead and warned that moral degradation can affect
governance.
“Moral degradation will change the macro environment in
which companies and directors work in,” he said, adding that
directors may find it difficult to follow their conscience to do
the right thing as society is changing.
Emphasising ethics, he warned: “If moral is broken and if the
conscience of an independent director is lost, nothing will
work.”
During the Q&A part, Ir Leung asked the panellists how
business leaders can best guide their companies to weather
the storm. Mr Chan reiterated that leaders must have the
moral courage to make changes to guard governance, while Mr
Wong said leaders should have grit and foster change when
times call for it. Ms Huen added that leaders should support
clients and every stakeholder in their community instead of
caring only for their own business.
Ms Huen also pointed to the importance of a positive mindset.
“Think bigger, act faster and be positive. We are living in
uncertainty. If the leadership is not positive, we won't survive
[the storm],” she concluded.
港董事學會董事研討會2020舉辦之際,正值新型冠狀
病毒肆虐、全球經濟低迷之時,企業正面對前所未有
的挑戰。
香港董事學會董事研討會在2020年10月27日於香港會展中心順利
舉行,主題為「挑戰時刻 領導先鋒」,亦是香港董事學會本年
度首個大型面會。鑑於社交距離及聚會人數等限制,參與人數的
名額由600減至168。儘管如此,研討會仍然座無虛席,更有50名
人士經網上參與是次活動。本次研討會的講者均為傑出領袖,分
享了如何在困難重重的逆境下展現領導才能、推動公司邁步發展
的真知灼見。
本次研討會由香港董事學會主席陶榮博士及副主席曾立基先生、
行政總裁徐尉玲博士的討論揭開序幕,率先探討應如何為領導之
道另賦新義,方可面對眼前困難,應對新的挑戰。
“This is a wakeup call. We cannot rely on the old model of the
economy anymore,” he said. “A serious economic
transformation is really needed to build a knowledge-based,
innovation-driven economy.”
He added that besides being an international financial centre,
Hong Kong should leverage its traditional strengths, unique
potential and professionalism to become an international hub
for high-end professional service industries, such as
healthcare, higher education, R&D, and innovative and
creative industries.
The session was concluded with Q&A, during which Prof Cai
said economists still have not reached a conclusion about
whether globalisation accelerates wealth inequality and said
that printing more money does not necessarily cause inflation
because it does not drive up demand for goods. Asked how
Hong Kong can benefit from the Greater Bay Area (GBA)
initiative, Prof Cai said with its unique strengths, Hong Kong
can create an irreplaceable position within the GBA by
providing unique value to businesses there.
Be innovative, actionable and emphatic to address
challenges
In such difficult times, concrete, bold and implementable
solutions are needed to turn the tide on challenges that the
world is facing, said HKIoD Deputy Chairman Ms Bonnie
Chan. Hosting a session themed “Meeting Unprecedented
Challenges in a Turbulent World,” Ms Chan invited business
leaders to share their strategies on addressing the challenges.
To address pain points in society and different industries,
technology and innovation will be the solution, said Dr
Martin Szeto, Chief Operating Officer at Hong Kong
Applied Science and Technology Research Institute
(ASTRI).
“For what we're facing in 2020, we believe that one of the ways
we can navigate this challenge is to have continuing research
and innovation,” Dr Szeto said.
ASTRI is an applied technology R&D centre that identifies
pain points faced by many then launches non-commercially
available projects through collaborations. Its projects cover
smart city, fintech, medtech and intelligent manufacturing to
Assuming that the pandemic can be brought under control
during the first half of 2021, the IMF baseline projection
predicts worldwide real GDP growth to drop to -4.4% in 2020
but to rebound to 5.2% in 2021, a projection Prof Cai called
“too optimistic.” He also warned of the significant downward
risks and expansionary monetary policies and stimulus that
created tremendous uncertainty and volatility.
For China, Prof Cai said it will be challenging to achieve a
growth rate of 8.2% next year. It will be hard for exports to
keep up with the current growth rate as the replacement effect
fades out along with the pandemic. The economist also
expects consumption growth will not be too fast.
Speaking of U.S.-China relations, Prof Cai believes the next
president of the United States will not change the country’s
intentions to contain China. In response, China proposed a
dual-circulation strategy to emphasise domestic circulation
and further open its economy to bolster ties with other
nations. The latest five-year plan also targets annual GDP
growth at 5.5%-6% on average. He reminded business leaders
to expect factor market reforms, state-owned enterprise
reform, taxation reforms and further opening-up.
As for Hong Kong, Prof Cai delivered a pessimistic note that
the city’s economy had already lost its growth momentum
before the social unrest in 2019 and the pandemic in 2020.
Only the financial industry remains strong among the four
pillar industries, and competitiveness of traditional
intermediary industries is eroding, remarked Prof Cai.
improve life quality and efficiency. Dr Szeto also emphasised
the importance of talent to keep R&D ongoing.
With sustainability as top concern, Mr Austin Bryan, Senior
Director of Innovation at CLP Holdings Limited, talked
of actionable leadership around connectivity and between
sustainability, innovation and technological disruption.
“Companies are no longer talking about acronyms of
environmental sustainability or a future. They are doing real
things. This is an exciting shift away from an aspiration to
actionable leadership, which is underpinned by technology,”
Mr Bryan said.
In the era of decarbonisation and digitalization, CLP sets
interim and long-term targets for carbon emissions. It aims to
achieve them by building data centres to save energy and
promoting electric transportation and energy management.
Steering a company that serves pet owners and pets, Mr Alan
Lai, Chief Executive Officer at Pet Space Group
Limited, understands well the importance of empathy on top
of medical services. His company emphasises medical care,
education and entertainment for pets to put this belief into
practice, and this also helped the company navigate the
pandemic.
“During the pandemic, the most important (thing) is to get to
know your employees and your team, because everybody is
suffering from a very difficult time,” Mr Lai said.
Citing staff commitment as one of the major
pandemic-induced impacts faced by companies, he said staff
motivation and safety are his top concern. Besides ensuring
safety protection for his staff, he introduced a monthly KPI
scheme to better motivate staff and led the team to adopt the
new normal at work. Mr Lai also spoke of recruitment, a
long-term challenge. In response, he hired people with
different industry experience and backgrounds to enable
creativity and diversity.
During the Q&A part at the end of the session, the panellists
spoke of taking the necessary steps towards foreseeable
evolution in their respective industries, the need to develop
talent that can survive through the tough times, the
importance of boards meeting more often to enable prompt
responses, and how working with government can help clear
regulatory hurdles for advanced technologies.
When asked by Ms Chan to give final comments on how to be
leaders in such challenging times, Mr Lai emphasised
support and care for employees. Mr Bryan agreed and called it
a “hallmark of distinction for great leaders.” Dr Szeto, for his
part, concluded that leaders must be open to new technologies
to adapt to the new normal.
Calling for Extraordinary Leadership
Continuing the discussion on leadership, HKIoD Deputy
Chairman Ir Edmund Leung hosted the last session themed
“Calling for Extraordinary Leadership” and invited the
speakers to share how they lead their companies through the
challenges.
Empathy, connectivity and agility are the three keywords that
Ms Mary Huen Wai-yi, Executive Director and Chief
Executive Officer of Hong Kong at Standard Chartered
Bank (Hong Kong) Limited, pointed to. Ms Huen
explained that leaders typically set goals and aspirations and
talk about business, but navigating the pandemic requires
boosting morale and empathy. “It is about how to turn the
negativity and fear into positive energy. We're all learning, but
董事方略新義
討論開始之先,陶博士先以現時企業領袖所面對的挑戰作為引
子。新的挑戰包括新冠疫情、地緣政治、中美貿易戰、社會動盪
以及全球經濟下行,而氣候變化、持份者的需求、完善法律、加
強監管以及科技發展則屬長期挑戰。
在這艱難時期,香港在不同領域的世界排名均有下跌趨勢,其中
包括經濟自由度及世界競爭力。縱然如此,香港人的平均智商達
108,位居全球第一,並且在人類發展及世界數碼競爭力兩方面排
名躍升。
陶博士引述香港董事學會企業管治水準報告,十多年來董事學會
一直密切留意企管指數的趨勢,從2004年至2020年間香港企管表
現有顯著進步,平均企管指數得分由48上升至78。
陶博士坦言:「優良的企業管治不僅是對個別公司,乃至於宏觀
經濟而言都是有利的。時至今日,領袖必須實踐傑出的企業管
治,才能領導有方。」他補充道,現今董事被寄予更高期望和受
更嚴格的審查,亦要為公司肩負更多責任。
徐博士解釋香港董事學會的使命,是要提倡企業管治及董事專業
行為。她強調對所有公司而言,董事會都必須肩負企業管治最終
責任,由此確保依章循理及業績表現並重。
「香港董事學會一直鼓勵會員培養企業文化,實踐最佳實務以促
進企業長足發展,並積極鞏固香港作為全球商業中心的領先地
位。」
徐博士指出,過往董事會只需要考慮業績、內部審計及風險管
理。如今,董事會也必須拓闊視野,放眼國際,了解全球經濟危
機、環境、社會及管治(ESG)的推行、董事會表現評估、傳承規劃
及多元性等各種議題。適逢數碼年代及工業4.0,她鼓勵董事會積
極提升其數碼素養,並就大數據、人工智能及網絡安全制訂策
略。
徐博士再次引述香港董事學會企業管治水準報告2020,指出香港
企業在推行ESG方面表現落差甚大,建議企業可從這方面多加著
手。另外,報告顯示女性在董事會內的佔比依然較低。她指出董
事會兼容多元聲音,對於提升董事會工作表現是必不可少的元
素。
陶博士另外指出,董事在規劃公司發展方向時,必須深謀遠慮,
未雨綢繆。他重申ESG的落實對評估企管表現而言相當重要,並鼓
勵所有上市或非上市公司採取企業管治 。
徐博士認為所有董事會成員應不吝表達意見,積極參與討論及辯
論,對於任何假設大膽提出質疑,並鼓勵其他董事會成員從與別
不同的角度看待議題。另外,她亦相信一個諳熟數碼科技的董事
會能夠營造一個歡迎創新的企業文化。
曾先生提到目前董事需要面對更多職責、挑戰和責任的情況。陶
博士回應,董事應投放更多時間,並秉持專業精神帶領公司實踐
優秀的企業管治,而徐博士則認為董事應展現企業領導才能和誠
信,致力維護公司以至所有人的長遠利益。她總結道:「不論企
業管治表現、行業發展還是數碼管治,我們都必須與時並進。」
新冠疫情影響的調查結果
當日研討會的其中一個重要環節,是參會者就新冠疫情對公司影
響的問卷調查。
問卷有兩條題目,共170名參會者參與調查,並由曾先生分享調查
結果。
第一條問題是在新冠疫情期間對公司最大的三項影響。高達52%受
訪者認為主要的影響是「執行領導」,其次為「組織適應能
力」。另外,「員工忠誠度」、「商業持續計劃」、「財政穩健
性」均屬其他重要影響。
第二條問題探討適應網絡會議的挑戰。多達72%受訪者認為「確保
所有董事全程專注參與會議」是首要挑戰,其次為「董事之間缺
乏非語言上的溝通」。
經濟前景充滿變數
企業領袖要為來年計劃作好打算,應先充分了解經濟前景。在由
香港董事學會副主席羅志聰先生主持的講座中,香港大學經管學
院院長及經濟學講座教授蔡洪濱教授指面對新冠疫情肆虐,經濟
前景仍然充滿變數,香港亦需要改變。
蔡教授指:「疫情對於經濟的影響好比病毒對人體的影響,需要
視乎病毒的破壞力及人體的健康狀況才能衡量。」他警告若然疫
情持續未見好轉,則很可能會造成嚴重且長遠的影響。他敦促企
業領袖充分考慮到各種好與壞的情況,方能未雨綢繆。
蔡教授補充,與此同時,疫情正加快重塑全球化,而全球化則因
疫情爆發前的貿易量減少及外商直接投資而逐步放緩。疫情推動
科技界發展同時,衝擊傳統經濟產業,改變了整個經濟格局。
假設疫情在2021上半年受控,國際貨幣基金組織預期2020年全球
生產總值的實質增長率為負4.4%,並會於2021年回升至5.2%,但
蔡教授則認為基金組織的預測「過分樂觀」。他提醒嚴重經濟下
行風險、擴張性貨幣政策及其他刺激經濟措施均可能導致經濟充
滿不確定性和變數。
就中國經濟而言,蔡教授坦言中國難以在來年達致國內生產總值
增長8.2%。由於經濟替代效應隨疫情逐漸減退,出口量難以追趕
現時增長率。他認為消費量亦不會快速增長。
至於中美兩國關係,蔡教授相信美國下一任總統並不會改變美國
圍堵中國的方針。有見及此,中國制訂雙循環發展策略,重點發
展國內經濟循環,並積極對外開放經濟。中國在上一個五年計劃
訂立每年平均國內生產總值5.5%至6%的目標。另外,他提醒企業
領袖,國內將出現要素市場、國有企業及稅制改革,以及進一步
開放經濟。
蔡教授認為香港經歷2019年的社會運動及2020年的新冠疫情後,
經濟已缺乏增長動力,前景不容樂觀。香港四大支柱行業當中只
有金融服務業依然強勁,而傳統第二產業已逐漸萎縮。
「這是一個警號。我們無法再依賴傳統經濟模式。」蔡教授說
道:「我們需要一個徹底的經濟改革,以打造知識型、創新型經
濟。」
他補充,香港作為國際金融中心,應發揮其得天獨厚的優勢,展
現專業才能,成為高端服務產業的國際中心,例如:醫療行業、
高等教育、科技研發及創意產業。
最後在問答環節期間,蔡教授指經濟學家到目前為止仍未能確定
全球化導致財富不均加劇,而印製大量鈔票也未必會帶來通脹,
皆因此舉不能刺激消費者對商品的需求。當被問及香港如何把握
大灣區規劃所帶來的機遇時,蔡教授認為香港應善用自身的優
勢,為當地企業創造獨特的價值,才能在大灣區內樹立不可替代
的地位。
創新求進 果斷行動 迎接挑戰
香港董事學會副主席陳心愉女士表示,在這艱難時期,唯有採取
大膽、實際且可行的措施方能解決世界各地所面對的挑戰。在由
她主持的專題討論環節「世界動盪,迎接空前挑戰」中,她與多
位企業領袖分享迎接挑戰的策略和心得。
香港應用科技研究院(ASTRI)首席營運總監司徒聖豪博士直
言,如果需要針對社會和不同行業的痛處對症下藥,科技和創新
便是良藥。
he Directors’ Symposium 2020 of The Hong Kong Institute of Directors (HKIoD) was held at a time when Hong
Kong is battling the COVID-19 pandemic that has hampered the global economy and created unprecedented
challenges for business.
司徒博士說:「對於我們在2020年所面對的難題,其中一個解決
辦法便是繼續進行研究,追求創新。」
ASTRI是一所應用科技研究中心,主要工作是先辨別大多人所面對
的難題,然後推出各項非商業性質的合作計劃,涵蓋金融科技、
醫療技術和智能製造等不同範疇,從而改善生活質素,提升生產
效率。司徒聖豪博士亦強調培育人才的重要性,方可延續科研發
展。
中電控股有限公司創新高級總監柏恩司先生注重可持續發展,並
討論行動領導力的凝聚力,以及與可持續性、創新及技術突破的
關係。
柏恩司先生表示:「企業對於實現可持續的環境或未來不再侃侃
而談,他們確實有實際行動。從空有理想到付諸實行令人鼓舞,
與此同時亦需要科技支持和配合才能實踐行動領導。」
世界正處於去碳化、數碼化的年代,而中電亦就碳排放訂立中期
及長期目標,透過成立數據中心節省能源,並提倡使用電動交通
工具及進行能源管理。
Pet Space Group Limited 行政總裁黎嘉豪先生深深明白在醫療
服務中,同理心是不可或缺的一環。Pet Space強調從醫療、教育及
娛樂三方面為寵物提供優質服務,由此彰顯關懷,更幫助他公司
渡過疫情。
黎先生指:「在疫情期間,最重要的事就是去了解你的員工和團
隊,因為這段時間對於任何人而言都是一段艱難時期。」
他引述大部份企業在疫情期間所面對的其中一個主要影響就是員
工的忠誠度。他說員工士氣和安全一直是他最關心的問題。除了
確保員工工作安全,他亦引入按每月計算的關鍵績效指標,從而
鼓勵員工,並帶領團隊適應工作上的新常態。黎先生提及到一項
長遠挑戰—招募人才,為打造一個別具創意且多元化的團隊,他
會聘請具備不同工作經驗和背景的員工。
在問答環節時,各位講者談及採取相應措施促進行業發展,指出
需要培養人才來渡過難關,提倡召開更多董事會,以便立即處理
問題,並討論與政府部門合作可如何消除對先進科技的監管障
礙。
當陳女士問到應如何在如此困難時期成為領袖,黎先生強調需對
員工表示支持及關懷。柏恩司先生對此表示認同,更稱此為「界
定優秀領袖的分水嶺」。司徒博士再作總結—領袖必須對新科技
抱持開放的態度,才能夠適應新常態。
探求不一樣的領導術
香港董事學會副主席梁廣灝工程師是研討會最後一個環節的主
持,講題為「探求不一樣的領導術」,並邀請不同講著分享他們
如何帶領公司克服各種苦難。
渣打銀行(香港)有限公司執行董事兼香港行政總裁禤惠儀女士
認為三項要點為同理心、保持聯繫及靈活性。禤女士解釋,領袖
一般只制訂目標和討論業務,然而要帶領公司克服疫情,領袖必
須凝聚士氣,並具備同理心。「領導之道在於如何將恐懼和負面
情緒轉化為正能量。我們仍在學習,但經過與他人對話,了解他
們的處境後有所成果。」
禤女士補充,領袖保持聯繫,方能為所有人提供支援。她親身體
會到,金融界領袖會經常聚首一堂討論政府的新政策,以及交流
最佳實踐心得。然而,若然遇上前所未有的挑戰,而資訊尚未齊
全,領袖則需要保持靈活,改變策略,化不可能為可能。
香港電視網絡有限公司副主席及行政總裁王維基先生憶述他曾面
對的「不可能任務」,並分享了他強硬管理方針的成功之道。他
相信對員工施加壓力會培養他們堅毅的精神,而往往逆境都是凝
聚團隊的重要契機。
「我們聘請的都是堅毅的員工」他說:「這是我們組成團隊的原
則。不論是順境還是逆境,我們都能一一克服。」
王先生實行的另一項制度是每三年一度的職務輪換制,旨在鼓勵
員工涉獵不同範疇的工作。
他解釋:「優異的員工會想做自己未曾接觸過的工作,而他們也
會不斷學習和努力嘗試。」他補充說,持續學習令他和他的團隊
保持活躍。
恆隆地產有限公司董事長陳啟宗先生對於領導之道則有截然不同
的見解,並提醒道德沉淪可能會影響管治表現。
他說:「道德沉淪會改變公司和董事的宏觀工作環境」他續指,
隨著社會環境變遷,董事可能難以本著良心行事。
他就道德問題再三強調:「如果道德已經淪喪,董事個人良知亦
蕩然無存,最終只會一事無成。」
在問答環節中,梁工程師問到其他講者企業領袖應如何帶領公司
渡過難關。陳先生重申領袖應具備道德勇氣去作出改變,保持優
秀的管治表現,而王先生則認為領袖應有恆毅力,在必要時促進
改變。禤女士補充道,領袖不應只顧公司的業務狀況,應向客戶
及社會內每一位持分者提供支援。
禤女士重申保持正向思維相當重要。
禤女士表示:「擴闊思維,加快行動,保持樂觀。我們正在經歷
一個充滿變數的時代。若領袖無法抱持正面樂觀的心態,我們將
無法渡過難關。」