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Anxiety - Stress
Depression – Loneliness
Attention Deficit Disorder
Sleep Deprivation
Addictive Behavior
Physical Harm
• Wilmer et al., Frontiers of Psychology 2017• Elhal et al., Computers in Human Behavior 2016
72%
Keep their phones within 5 feet of
themselves
67%
Check their phones for calls or msgs when it did not ring/vibrate.
65%
Check their phones within 5 min of
waking up
2617
Daily taps, clicks, and swipes
28%
Of waking time spent on phones & tablets
85%
Check their phones while speaking with
family & friends
Reed, J., Hirsh-Pasek, K., & Golinkoff, R. M. (2017). Learning on hold: Cell phones sidetrack parent-child interactions. Developmental Psychology, 53(8), 1428–1436. http://dx.doi.org/10.1037/dev0000292
Cell phone calls disrupt learning abilities of toddlers
Dark Patterns
Confirm shaming
Forced Continui-
ty
Privacy Zuckeri-
ngTrick
QuestionsHidden Costs
Bait and Switch
Roach Motel
Misdirect-ion
Ads in Disguise
Friend Spam
Prevent Compar-
ison
Sneak into
Basket
darkpatterns.org
Confirm shaming
Forced Continuity
Privacy Zuckering
Trick Questions
Hidden Costs
Bait and Switch
Roach Motel
Misdirection
Disguised Ads
Friend Spam
Compare Prevention
Sneak into Basket
Dark Patterns
Dark Patterns
Confirm shaming
Forced Continui-
ty
Privacy Zuckeri-
ngTrick
QuestionsHidden Costs
Bait and Switch
Roach Motel
Misdirect-ion
Ads in Disguise
Friend Spam
Prevent Compar-
ison
Sneak into
Basket
darkpatterns.org
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Redesign
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Dark toHumane
SeekingSolutions
“marked by compassion, sympathy, or consideration for humans or animals”
“characterized by or tending to broad humanistic culture”
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Refuse..
Redesign
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.. SeekingSolutions
Rethink
No phones
when around kids in conversations
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Refuse.. Reduce
Redesign
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outReach
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Refuse.. Reduce
Redesign
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RedesignoutReach
Group Dynamics
Social Reasoning
Decision-making
Sense-making
Attention & Cognition
Emotions
Humane Design Guide
Group Dynamics
Social Reasoning
Decision-making
Sense-making
Attention & Cognition
Emotions
Emotions
“Design engenders calm, balance, safety, pauses, and supports circadian
rhythms”
Attention & Cognition
Emotions
“Design enables to bring more focus and mindfulness”
Decision-making
Sense-making
Attention & Cognition
Emotions
“Design enables to consider, ... express and feel grounded … Gain agency, purpose and mobilization of intent”
Concluding Thoughts
• The problems do not lie with technology itself, but in the people who create them.
• There is no one-stop guide or solution. We need a multi-faceted approach to
humanize technology.
• Please don’t humane-wash your products and services.
• “All design involves futures, and all futures involve ethics.”
• “Don’t be evil. Refuse #darkpatterns”
Refuse Reduce
Redesign
RedesignoutReach
HumaneTechnologies
Let us collaborateNaveen Shamsudhin, PhD
