2019 CAPABILITY - TOMKINS...Tm Cmm 2019 Capability Statement T omkins is a family owned and operated construction company that has been delivering quality building solutions across

[email protected] | tomkinscommercial.com.au | 07 3267 0694ABN 98 061 732 778

QBCC Licence No. 61959 | NSW Licence No. 237383C

Think SAFEBe SAFE

2019 CAPABILITY STATEMENT

TOM

KINS CO

MM

ERCIAL | CA

PAB

ILITY STATEMEN

T2019 | Q

3

Building is more than a contract — it’s a ” “

Contents1.0 About us 04

2.0 Sustainable growth 06

3.0 Our Executive Leadership Team 08

3.1 Our Senior Management Team 10

3.2 Investing in our people 12

4.0 Our safety culture 14

5.0 Our footprint 16

6.0 Our delivery methods 18

6.1 Major project delivery 20

6.2 Specialty projects 22

7.0 Customer care 24

8.0 Safety & the environment 26

9.0 Quality & accreditation 28

10.0 Our beginnings 30

11.0 Our relationships 32

12.0 Our community 33

13.0 Our sectors 34

14.0 Our clients 36

15.0 Under construction 40

16.0 Recently completed 42

17.0 Industry recognition 46

5

2019 Capability StatementTomkins Commercial

Tomkins is a family owned and operated construction company that has been delivering quality building solutions across the industry for

nearly 70 years.

We design and construct a wide variety of residential, commercial, industrial, and retail projects including special heritage ventures to each client’s unique specifications.

With a strong commitment to investing in our people, the suite of skills and experience our team bring to project delivery is second-to-none. In turn, this has allowed us to deliver on strategic corporate objectives for continued growth and divisional recognition in the Queensland and New South Wales markets.

Over the years we’ve also built a strong and loyal network of subcontractors and suppliers who help us deliver a quality product each and every time.

We currently execute work across Queensland — with an office set to open in the Gold Coast and continued growth of our Sunshine Coast office in 2019 — and across NSW and the ACT.

Focused on quality results, Tomkins operates within a third party accredited Integrated Management System (IMS) which ensures that project management in quality, health, safety and the environment is undertaken in a structured, measured and auditable manner.

One of the greatest compliments Tomkins receives is the extent of repeat business. Our clients enjoy the relationship that is built as Tomkins works with them on delivering successful project outcomes — and so do we.

1.0About us

7

Tomkins Commercial

Over the last four years, our turnover has increased exponentially.

Having self-funded this growth, Tomkins is currently well positioned to manage turnover of approximately $350 million with capacity to increase our existing revenue without changing our business model.

Overall project capacity has also increased and we are now able to complete projects ranging in scope and value of up to $100 million.

Organic growthOur strong business growth has been the result of:

• organic revenue increases achieved through repeat business while diversifying our portfolio across building sectors to fortify ourselves against industry trends

• following and supporting our clients where their business growth takes them

• engagement of key people to build capability to undertake projects, building our teams from within and not accepting work unless we know that our project teams have the relevant experience and ability to deliver ‘the Tomkins way’

• undertaking detailed risk management and project scoping during the procurement phase

including evaluation of projects and their commercial viability around funding arrangements

• empowering our Executive Leadership Team and Senior Management Team to drive the future focus of Tomkins.

Financial managementWe understand the critical importance of managing company finances to assure confident growth into the future.

We have a team of experienced and knowledgeable professionals to assist with financial governance, including two Certified Practicing Accountants supporting our Chief Financial Officer along with an external accountancy firm to provide regular reporting and analysis of company performance.

To ensure integrity and ‘arms length’ accountability of all our financial practices, Tomkins also employs external auditors to undertake annual reviews of the company’s financial records.

As a result of being an institutional client for almost 30 years, Tomkins enjoys a strong working relationship with financial institutions who have confidence in our ability to deliver. We have also established a strong relationship with both Asset Insure and Insure Australia.

Sustainable growth2.0

“Tomkins has steadily achieved both measured and strategic ”

16/17 17/18 18/19 19/20

$140m

$160m

$180m

$200m

$220m

$60m

$80m

$100m

$120m

$240m

$260m

$280m

30YEARS AS

INSTITUTIONAL CLIENT

190EMPLOYEES

$280mEXPECTED

TURNOVER 2019/20

60:40PRIVATE VS

INSTITUTIONAL

COMPANY TURNOVER

RESIDENTIAL

INDUSTRIAL

LARGE FORMAT RETAIL

RETAIL

EDUCATION

COMMERCIAL

CIVIL

FITOUT

2018-19

9


ANNA BORISSOVACHIEF FINANCIAL OFFICERAnna is a Certified Practicing Accountant with over 15 years’ experience. Her primary focus has been providing owner-managed businesses advisory services in the areas of strategic planning, financial and operations management, business structuring and cash flow management.

Anna works closely with the Tomkins leadership team to assist them in meeting strategic business objectives.

NON-EXECUTIVE MEMBER FOUNDER, FITZPATRICKS

CHAIRMAN DIRECTOR, YOUR BUSINESS MOMENTUM

BEN BOWDENOPERATIONS MANAGERBen has over 20 years of construction experience and is passionate about empowering, mentoring and upskilling employees to achieve ultimate satisfaction for both employees and clients. He is a relationship-focused leader and takes pride in achieving better outcomes and culture.

Ben works closely with the ELT to both streamline current operational procedures and identify areas for growth and improvement across our divisions.

MIKE TOMKINS DIRECTORMike has focused three decades toward growing Tomkins Commercial & Industrial Builders, continuing a long family history in the construction industry.

Mike is at the forefront of business operations and takes an active role in each and every project. His technical skill and expertise crosses over all aspects of building and development in an ‘end-to-end’ format, which enables him to provide specialist advisory services with clients.

JULIAN FRENCHGENERAL MANAGER Julian has extensive experience across the construction industry. As a member of the Tomkins ELT for over 6 years, Julian’s ability to mentor teams to deliver project objectives helps strengthen our team from within, driving stronger results across the board.

With a proven record of managing company growth through difficult market conditions, Julian bases his success on close attention to detail, implementing fluent management systems, and strong working relationships.

3.0Our Executive Leadership TeamTomkins is committed to appointing highly skilled

and experienced personnel to deliver proactive management, strong partnerships and a people-

centered culture. We appoint the right people with the right skill and experience to do the job — and exceed at it.

The Tomkins Executive Leadership Team (ELT) has a wealth of enviable industry experience which

provides strength across the company. Combined with extensive strategic planning, governance, finance and investment acumen from the leadership team, we are well placed for further sustainable growth and success.

2018 saw the introduction of our External Advisory Board who work closely with the ELT to ensure considered and robust strategic business practices.

GREG GUNTHER

Greg is the Director and Founder of Your Business Momentum, a consulting firm helping clients break free from the daily grind.

Greg is also the Co-Founder and Director of The Podiatry Hive; working with practitioners to build more profitable and effectively managed practices. In 2006, Greg began offering advisory services to business owners.

EXTERNAL ADVISORY BOARD

SCOTT FITZPATRICK

Scott helps successful business owners, professionals and partners of legal and accounting firms and their families develop a life plan and become financially well organised.

He has been a keen participant of industry change from product-based advice to a holistic approach to client affairs. This philosophy is now the benchmark for the financial services and advice provided by Fitzpatricks’ offices around the country.

Murray has practiced as a professional business advisor since 1993. He regularly consults on corporate tax matters, GST, capital gains tax, fringe benefits tax and salary packaging, superannuation issues and employee share acquisition issues.

Murray partners with businesses as a part of their advisory team and helps them achieve their broader goals. He advises entities of all sizes and his experience spans most industries.

NON-EXECUTIVE MEMBERPARTNER, PILOT PARTNERS

MURRAY HOWLETT

11


RHOD GAVINBUSINESS RELATIONSHIP MANAGERRhod is a results-driven, relationship focused manager with over 25 years’ experience specialising in construction and development.

His experience in leadership, strategy development, market research and financial modelling is key to Rhod’s successful delivery of outcomes and solutions for Tomkins.

MICHAEL CUNNINGHAMHSEQ SYSTEMS MANAGERMichael’s extensive knowledge and experience in Workplace Health, Safety & Environment and Integrated Management Systems has added immense value to the Tomkins team.

Michael has worked in all areas from a practical operational level, through to organisational risk management. His site-based understanding further enhances his ability to effectively manage and organise safety and IMS systems.

JIM ALAVERASSENIOR ESTIMATORJim is a valued estimator with over 30 years of experience. Jim’s knowledge of efficient techniques allows him to incorporate value management and innovative solutions into cost plans and tenders.

His connections with suppliers, subcontractors, and consultants are advantageous to Jim and his ability to produce competitive and profitable tenders.

SHERRYN DAVIDSONFINANCIAL CONTROLLERSherryn is a Certified Practicing Accountant with over 15 years’ experience within multiple business sectors.

Having worked for Tomkins for 10+ years her ability to accommodate the ever-increasing internal governance and external auditing for the growing company turnover has added immense value to the team.

SEAMUS KEARNEYCONSTRUCTION MANAGERSeamus is a passionate leader with 20+ years industry experience in managing people, systems and complex organisational needs.

Driven by contribution to company values and goals, Seamus is recognised by both peers and industry for the development of high performance teams for Tomkins.

Our Senior Management Team

3.1

Our Executive Leadership Team is strongly supported by our Senior Management team — working in tandem with the project teams

to deliver results for our clients. Due to our strong growth, the management team is constantly evolving and expanding to meet our needs.

An open door management model allows for easy communication between management and staff, ensuring workplace harmony and immediate response to all on-site issues.

Experienced project management personnel ensure there is regular communication between all stakeholders and that project targets are established from the beginning, constantly monitored and achieved.

Clearly defined roles and responsibilities enable strong leadership while contributing toward the accountability and governance measures needed in a strong and healthy construction company.

SIMON BRODERICKCOMMERCIAL MANAGERWith over 16 years of commercial experience, Simon has delivered many large-scale projects across the commercial retail, transport, medical and civil sectors.

At Tomkins, Simon’s focus is working across our projects to ensure effective contract and stakeholder management while delivering financial outcomes.

“Clearly defined roles and responsibilities enable strong leadership ”

13


APPRENTICE PROGRAM2019 will see a renewed focus on apprenticeships at Tomkins. With our Director, Mike, starting his construction career as an apprentice, the foundations of learning and building your skills are firmly ingrained in our culture.

Our passionate apprentices start their learning path with Tomkins, with the view of growing their careers over the years towards project management, construction management and senior estimating roles.

We know how important it is to have the right people on our team, and by investing in our ‘family’ early we are building the capabilities of our people — and our company — from within.

CADETSHIPSTomkins is proud of our cadetship program which has seen numerous students become fully qualified members of the Tomkins team.

Typically, students in their third year of a Bachelor of Urban Development join the Tomkins team and work as cadets on our projects where they learn invaluable practical skills to compliment their formal education.

Upon completion of their four-year degree, and a move into project delivery roles, all of our cadets stay on with Tomkins. Currently 80% of our project managers are previous cadets who have come up through the ranks.

EMPLOYER OF CHOICEFrom our early days, we’ve focused on hiring the right people for our team and in turn we want to ensure that their work life is balanced and enjoyable. As part of being an employer of choice we:

• focus on training and building our employees’ careers from within

• offer flexible work arrangements • maintain a flat management structure which

means staff are encouraged to collaborate with executives

• balance our busy work days with staff social events and other events with families invited

• offer discounted health insurance• make available an external Employee Assistance

Program to give our staff a helping hand when they need it.

OUR VALUESIntegrityWe strive to make daily decisions that show sound moral and ethical principles and thus build trust and effective interpersonal relationships.

RespectWe show consideration for one another, recognise each others differences, and seek to truly understand and respond to the needs and expectations of our external and internal stakeholders.

InnovationWe have curious minds to seek new perspectives to challenges, and test if the typical method is the best option for the best outcome.

PassionWe take pride in our inner drive to excel and evolve as professionals which we display through our energy, confidence, and enthusiasm for what we do every day.

SafetyWe have an unrelenting focus on increasing safety awareness to better identify and action safer work practices to create a safe work environment for ourselves and others.

AccountabilityWe have a demonstrated willingness to take responsibility for our own actions and the actions of your team.

OUR TEAMWith relationships at the core of our business, great people remain the key to our success.

A number of our senior executives have been with Tomkins for over 10 years and through strong leadership champion our way of working.

Over the last five years we’ve seen our team grow from 35 to nearly 140 people while continuing our commitment to the family values that have helped us get where we are today.

The size of our company means our employees get the best of both worlds: the opportunity to work on large scale projects — within a company that’s size lets it remains agile and responsive.

The most frequently heard feedback about working at Tomkins is that our people each feel like they are making a genuine contribution to the team and the success of our projects.

3.2Investing in our people

TRAININGTraining is an essential part of keeping our staff and business at the forefront of industry change. All of our staff are encouraged to undertake training that will deepen or broaden their skill set and project teams are shifted between building sectors to ensure the diversity of their skill base.

Our HR team also works closely with the project teams to keep all tickets and qualifications up to date which, in turn, ensures best practice safety and technical skill sets across our sites.

Unlike some organisations, it’s important to us to have a cohort of people that are fully trained in technical, project and interpersonal skills — ‘The Tomkins Way’ — that we can draw from for each project, rather than hiring new people for each project win. Not only does this ensure our clients all receive the same quality Tomkins experience, it means projects are staffed with qualified people who are ready to go from day one.

15


To us, safety is more than just words — it’s something that we take seriously.

We have a genuine commitment to the safety of both our teams and our sites which is driven throughout the business. We want to ensure everyone in the Tomkins family is brought into our culture and can help spread the safety mindset.

In 2015 Tomkins launched the safety brand ‘Think Safe Be Safe’ as a way to communicate the high importance Tomkins places on safety and to create a strong safety culture.

Each month we promote a new safety focus through our Think Safe Be Safe initiative, so our sites can

be more informed about how they can help both themselves and their colleagues stay safe on site. Previous topics have included working with hazardous chemicals, excavation safety and general topics such as summer heat and construction dust practices.

To increase team engagement, Tomkins staff are also encouraged to nominate someone they feel has gone above and beyond to ensure a safe workplace with the winner announced at the end-of-month safety BBQ. This initiative is considered an important part of our culture, particularly in safe work practices and adds another dimension to our safety management.

4.0Our safety culture

Think SAFEBe SAFE

17


5.0 Our footprintTomkins is proud of our strong foundations and proven record of delivery in the south east Queensland corner. Over the more recent years our footprint has been expanding even further along the east coast.

Tomkins’ focus has always been on our customers. This means rather than rush to push out our area of work, we build our foundation organically by going where our established clients have new projects. This model of following opportunities ensures sustainable growth, and reduces our risk in unfamiliar locations.

Central to this model is our highly-skilled team of people whose agility and passion for project work drives them to travel regionally and interstate when the need arises.

In 2019, we are looking forward to further branching out to Sydney and Melbourne as our clients spread their project base. It is a testament to our strong working relationships that our clients choose to bring us and our project management skills along with them on their journey.

...our clients choose to bring us and our project

management skills along with them on

their .”“

$70mREGIONAL PROJECTS

19


TURN-KEY DELIVERYAt Tomkins, we are also equipped to offer turn-key construction solutions for those customers who are seeking a complete delivery service from the creation of a project brief through to the handover of the finished asset.

This streamlined service allows customers to leave all the details of a project in the capable hands of the Tomkins team, who will oversee and carry out all aspects of the development including cost planning, Development and Building Approvals, design development, and the construction, resulting in the hand over of a polished, finished build. This whole process is done transparently and in open consultation with our clients at all stages.

PROJECT & CONSTRUCTION MANAGEMENTUnder our third-party accredited Integrated Management System (IMS), we have sophisticated project management and reporting systems to ensure your next project is delivered within budget, and of the best quality possible.

Our teams have a proven track record of effectively managing consultants and trade contractors to ensure construction sites run efficiently.

They are driven by client service, providing reporting information in a timely and accurate manner to support our clients’ project objectives. This delivery model fits our relationship-contractor business ethos well, and our teams and projects flourish when set to this task.

6.0Our delivery methodsTomkins offer our clients professional management services at all stages of the delivery cycle, either as stand-alone services, or as an end-to-end offer. We work closely with our clients to determine the best delivery method to suit their needs and tailor projects accordingly.

We encourage early involvement in our clients’ projects which allows us to determine economic build options and address any potential design matters up front. Through this process we’re able to mitigate issues which could potentially affect budget or timings — two things central to any construction project.

DESIGN & CONSTRUCTOne of the most common delivery methods in Tomkins’ suite of service offerings, the Design & Construct (D&C) model, allows customers to benefit from both the extensive experience of the Tomkins team, and the project-specific design expertise of the leading industry figures we engage as consultants. For customers, this value-added model offers the best of both worlds, and guarantees that crucial considerations of buildability, efficiency, logistics, time, cost and materials are factored in from the design stage.

EARLY CONTRACTOR INVOLVEMENTThe Early Contractor Involvement (ECI) delivery model gives clients the opportunity to harness the Tomkins relationship based construction expertise from the very beginning of a project, governed within a structured and transparent process. This type of delivery integrates our design, cost planning, and construction expertise to inform key design decisions that influence constructibility, cost, time, and quality. Tomkins’ ECI model overcomes the inefficiency caused to project delivery by the separation of the design and construction processes and maximises the creative input of the whole team, whilst still providing the final surety of a fixed delivery cost.

CONSTRUCT ONLYConstruct only is the cornerstone of what we do at Tomkins. We’ve evolved to offer additional services, but pure construction is in our bones, and always will be.

When you engage Tomkins at the construction phase, we work according to your design and specification to execute the project, and seek improved outcomes whenever possible throughout the process. This may include the use of building methodologies that are safer, faster and more efficient, or identifying design opportunities to present to customers.

All Tomkins construction sites can be distinguished by their unwavering commitment to safety, efficient and effective work practices and the respect and consideration shown to the existing environment, neighboring tenants and the local community as a whole.

21

2019 Capability StatementTomkins Commercial2015 National Award Winner

HOU

SIN

G &

CONSTRUCTION AW

ARDS

REGIONAL WINNER

First and foremost, we have strong and consistent financial management and financial accounts to support the construction of large projects. With transparent accounting practices, Tomkins is supported by all major financial institutions and is one of the few commercial builders that continues to invest in these relationships.

Another pillar to our successful expansion is our people. We’ve built a suite of strong project delivery teams which are complemented by expert executive and senior management teams.

Together these enable us to deliver on complex projects and support safe and quality outcomes.

60:40INSTITUTIONAL V

PRIVATE CUSTOMERS

VALUE OF LARGEST PROJECT UNDER CONSTRUCTION

$70m

6.1Major project deliveryAs our business has grown, we’re often asked what type of projects we work on — and the simplest answer is ‘everything’.

Over the years we’ve seen our portfolio grow and we now deliver a full scope of projects across the commercial development space including industrial, residential, aged care, retail and more.

Five years ago, the average size of our projects was $4m. Today our largest project is valued at $70m.

This journey is one of considered steps — both consistent and measured, with a number of frameworks ensuring its continued success.

Our major projects, with both private and institutional clients, require strong systems and procedures, along with personnel expertise. We know that with bigger projects comes bigger risk. This is why Tomkins has been investing in strong systems and putting risk management procedures in place to control these potential liabilities.

23


The Tomkins team have been strongly involved in the fitout and refurbishment space since our beginnings. Like our other work, while our earlier projects may have been smaller, we now have capacity to deliver full-scale commercial and retail fitouts and refurbishments, as either stand alone jobs or integrated into a major project.

The Tomkins’ differenceWe have dedicated teams who work closely with our customers to deliver a successful update to their work space. We understand the importance of a successful fitout or refurbishment and the role it plays in employee morale, brand engagement and productivity. We also work to value add by reducing

waste, coordinating effective programmes and providing cost benefits throughout the fitout.

Our experience tells us there are different methodologies and challenges associated with working within existing buildings and live environments. This complexity of projects is always multiplied when working within existing workplaces — especially when they are still live.

Our teams understand this, and work with our clients to determine suitable work schedules to keep employee disruption to a minimum while reducing overall project time frames.

FITOUT & REFURBISHMENT

6.2Specialty projectsAs our capacity to construct larger projects continues to grow, we never want to lose sight of where we came from. Tomkins is proud of our heritage, rooted in community-based specialty projects in Beaudesert, back in the 1950s.

While the scale and grandeur of our projects may have increased, our commitment to these works remains.

Our valued clients — for whom we’ve often built a large-scale project — often come to us looking to find someone who’ll help with these smaller items and are pleasantly surprised to learn that it’s something we still deliver as part of our service offering.

The Tomkins specialty projects division caters to minor works jobs, refurbishments, redevelopments and fitouts.

This division is led by a team of highly-skilled members who are experienced across all phases of a project life cycle. They have the attention to detail necessary in our smaller projects, ensuring a quality delivery for each client.

These projects are often invaluable for our cadets and junior project managers to fortify the principles of successful project management on which Tomkins is built. The scale of special projects requires multi-skilled and multi-disciplined team members to deliver efficiencies across the project. The combination of our years of experience plus our can-do cadets helps us deliver these tailored solutions to all projects — no matter the size.

25

2019 Capability Statement

7.0Customer careThe satisfaction of our clients is a priority for

Tomkins and our approach to Customer Care encompasses a whole of life philosophy, applied

to every stage of each project.

From the onset of a project, Tomkins ensures the quality and performance of the built form with a focus on the life cycle of the project during the design and construction phases of our work. This is controlled by our certified Quality Assurance and Design Management systems.

Additionally, Tomkins has an established team of key professionals and quality tradespeople to deliver Customer Care and Facilities Management who support the ongoing product quality and the expected performance of the building during its operational design life.

Tomkins’ Customer Care services provide an ongoing relationship to better manage the quality and operation of our clients’ assets.

Our Customer Care Team is the direct and consistent line of communication for our clients and takes responsibility for addressing quality, improvements, and maintenance with building owners and property managers.

The services of our Customer Care Team include:• quality management• minor works and building maintenance• tenancy fitouts• undertaking and coordinating preventative

maintenance• facilities management.

The Customer Care Team, alongside the project team, will undertake handover training and education of end users on the safe and efficient operation of the building. This training will include strategies for the proper maintenance to increase the life span and maintain the long term quality of the facilities.

“The satisfaction of our clients is a for Tomkins”

27


As a testament to our commitment to outstanding health, safety and environment performance, we have achieved third-party certification in three

disciplines:

• Quality Management• Environmental Management• Occupational Health & Safety Management.

Tomkins has a commitment to achieving zero harm at work through risk management of all areas of the business taking priority, with a strong focus on our people and those who work on our sites.

Our established Workplace Health, Safety and Environment Policy reinforces our planning and procedures as part of our integrated management system.

Each of our project managers are tasked with ensuring all opportunities for recycling, reuse of material and improved waste management opportunities are identified, including selecting contractors and waste management suppliers who meet our high level of environmental requirements.

We also actively pursue a green environmental interaction to protect any native fauna and flora on our project sites by engaging specialists to identify areas where we may pose a risk, and then implementing systems to achieve zero environmental harm. Every project is addressed specifically with its own management plan to ensure all site specific issues are assessed correctly.

8.0Safety & the environment

29

2019 Capability StatementTomkins Commercial2019 Capability Statement

A strong and robust IMS not only enables us to provide expertise across a wide range of project forms, but also delivers a strong

framework for quality assurance compliance across our construction, health and safety, environmental and procurement disciplines.

Our HSEQ Systems Manager has a sole focus toward ensuring compliance with:

• Environmental Management System – ISO 14001:2015

• Quality Management System – ISO 9001:2015

• Occupational Health and Safety Management System – AS/NZS 4801:2001.

We also maintain all relevant licences, insurances and industry accreditations:

• QBCC Licence No. 61959 Class – Builder Medium Rise & Builder Open

• NSW Licence No. 237383C• Qld Master Builder No. 06048• Brisbane Airport Corporation Category “A”

Contractor• Qld Government PQC Level 3

Tomkins is committed to operating the business to the systems required by AS/NZS ISO 9001: 2015 and will establish this through our Integrated Management

System (IMS) by:

• complying with statutory obligations, standards, specifications and codes of practice

• providing sufficient and suitable resources to implement and maintain the IMS through establishing responsibilities, setting measurable objectives and targets plus reviewing performance while ensuring continuous improvement

• educating and training staff to improve their skills, knowledge and awareness of quality issues and practices

• identifying, reporting and investigating any non-conformances and taking action to prevent re-occurrence

• establish, reviewing and communicating objectives and targets and take actions to improve outcomes.

Our vision is to create a company that allows for growth, security, sustainability and innovation which, in turn, will ensure excellent client relationships together with a quality project outcome.

Tomkins prides itself on going above and beyond the accreditation process to ensure complete customer satisfaction. We are committed to achieving absolute client satisfaction with above industry best practice levels of service.

9.0Quality & accreditation

31


1993

Tomkins Commercial & Industrial Builders was started by Mike Tomkins 26 years ago.

Mike’s building roots began as a sought-after carpenter building across south east Queensland and, as such, the business as it stands today owes a lot to a family tradition of quality construction.

Mike has successfully created an expanding, competitive and influential company with an extensive portfolio stretching across all industry sectors. His established, multi-award-winning direction for the company is supported by a highly skilled and experienced team.

The legacy is set to continue long into the future through Mike’s son, Brendan. A tertiary-trained Project Manager, Brendan developed his skills in a Tier One company and understands the importance of relationships coupled with strong disciplines in achieving the technical nature of projects and client objectives.

BRENDAN HOOPER

TOMKINS COMMERCIAL & INDUSTRIAL BUILDERS

THE NEXT GENERATION

The history began with Dave Tomkins who instilled in his family the positive character traits of hard work, honesty and integrity while he worked as a timber ‘ringbarker’.

1895–1955 1951 1982

The history continued with Edward “Ted” Tomkins who, upon returning from WWII and gaining an apprenticeship, established E.D. Tomkins Building Company in 1951. Ted is recognised for making the first delivery of “Ready-mix” concrete.

With sons Vince and Trevor formally joining the business the company name changed to E.D. Tomkins & Sons.

An award-winning Master Builder for over 50 years, Vince Tomkins’ influence in the industry has been enormous. Vince and brother, Peter, established Tomkins Bros in 1982. As a successful business owner, Vince has been responsible for training scores of apprentices over the years and has volunteered countless hours towards heritage restoration projects.

10.0Our beginnings

THE TOMKINS FAMILY TRADITION

Our founder, Mike Tomkins, places great value in his family’s tradition of builders who start their own companies.

From a young man learning his trade under his father’s tutelage, Mike has taken his strong understanding of building practices and developed a commercial building company.

When starting Tomkins Commercial, Mike

wanted to build his own legacy but remain committed to the family values that have held the Tomkins name in good stead since 1951.

From humble beginnings focused on special projects and community works, Tomkins Commercial is now looking towards the future as one of Queensland’s most reputable building companies.

FAMILY VALUES

E.D. TOMKINS & SONS

TOMKINS BROTHERS

DAVE TOMKINS EDWARD “TED” TOMKINS VINCE TOMKINS MIKE TOMKINS

33


12.0Our communityThrough our construction projects we enrich

and sustain local communities through the development of our built environment: building

libraries and medical facilities, extending schools and raising high-rise residences.

We believe in supporting this even further by partnering with and contributing to the communities in which we operate.

Tomkins’ history of supporting the community includes grass roots community and sports clubs as well as educational endeavours such as sponsoring the McClacken St College Music Hall.

As part of our family culture, we also support the individual efforts of our staff as they raise funds for causes that are important to them.

“

Above all else, Tomkins values our relationships with clients and project stakeholders and the success that results from this approach.

We work with like-minded people on our projects because experience shows this is the best way to deliver quality outcomes on time and on budget.

Our understanding of design, engineering and

construction enables project teams to achieve value for money with the flexibility to accommodate future change. Our expertise brings comfort to clients as project teams investigate and achieve lower life cycle costs and quality space amenity.

Tomkins provides industry best practice construction techniques with the personal touch of a family business.

11.0Our relationships

“Frasers Property Australia worked with Tomkins Commercial & Industrial Builders on the construction of our latest luxury apartments offering at Hamilton Reach, Newport. We were thoroughly impressed by the quality of workmanship managed by Tomkins.

The standard of finishes for Newport is very high and Tomkins managed the project extremely well. Tomkins took a long-term view of business, and worked with us to overcome challenges and find solutions. We would have no hesitation in recommending Tomkins as a competent and professional building contractor. We look forward to a long and rewarding relationship.”

CAMERON LEGGATT

GENERAL MANAGER RESIDENTIAL QLD, FRASERS PROPERTY AUSTRALIA

“I would like to commend Tomkins for their work on Miele’s new warehouse and office. The building has surpassed their expectations, especially when it came to the quality of the finishes and workmanship. Open and ongoing communication with the project team ensured a smooth, collaborative process throughout the project and after completion.

Tomkins has now worked on a number of successful projects for BAC. We have built a strong relationship with Mike and the team and we would welcome the opportunity to work with them again in the future.”

GEORGE DELIBALTAS

DEVELOPMENT MANAGER, BRISBANE AIRPORT CORPORATION

35

Tomkins Commercial

With a continued and strategic focus toward involvement in this education sector Tomkins is experienced across an increasing variety of project scopes and complexities.

We were proud to be recognised for the national award-winning ‘Building T’ project for the Australian Catholic University — a repeat client across ten projects.

Other recent completions include projects for UQ at both their St Lucia and Gatton campuses, a Middle School reception for West Moreton Anglican College, and a sports hall at Parkland’s Christian College.

EDUCATIONTomkins has always enjoyed strong award-winning success within the industrial sector. With quality personnel involved from the very start, our projects are renowned for achieving our clients’ objectives on time and on budget.

Tomkins recently completed projects include a 6,000sqm Miele Industrial Warehouse for the Brisbane Airport Corporation, a 7,500sqm Queensland Glass warehouse facility at Port of Brisbane and the Drive Accident Solutions facility for which we won a Master Builders Award — Industrial Facility up to $5m.

INDUSTRIAL

...our clients from the aggregate skills and knowledge our

project teams have accumulated working in each sector” “

At Tomkins, we pride ourselves on the diversity of our construction projects and work across a full spectrum of sectors.

Through this spread of work, we’ve come to consider ourselves as ‘diversified specialists’. To us, this means our clients benefit from the aggregate skills and knowledge our project teams have accumulated working in each sector.

The diversified spread of Tomkins’ work is also an important part of our business success in that we are able to keep our focus on building great projects and great relationships within in-demand sectors and build our portfolio organically.

Tomkins has a very strong background within this sector with a portfolio that includes projects of ten through to 100 apartments, units and townhouses. Our design and construction expertise provides quality support to each client with a value engineering approach.

Our most recent and current projects include luxury houses for Frasers River Homes at Hamilton Reach, a 128 apartment high rise at Central Park, Indooroopilly and 16 beach-front apartments at Amity 1824, Redcliffe.

RESIDENTIAL

13.0Our sectors: strength through diversity

37

2019 Capability Statement

FITOUT & REFURBISHMENTTomkins has strong foundations in the fitout and refurbishment sector. We understand how a strong fitout or refurbishment can provide a new lease of life to an existing structure.

Recently completed fitout projects include the award-winning Australian Catholic University Building T, the McLachlan Street Fortitude Valley Inspiration Office, and numerous commercial and industrial offices all over South-East Queensland.

Construction on heritage-listed buildings is highly specialised and requires a unique building approach to maintain the building’s character. Matching materials and finishes, managing regulatory bodies and satisfying stakeholders are all part of the job for heritage-related work.

Key heritage projects for Tomkins include the award-winning Sandgate Town Hall refurbishment, and restoration works for the Queensland Maritime Museum and Toowong Cemetery.

HERITAGE & COMMUNITY

The retail industry has changed a lot over the years, with huge importance now placed on the customer’s experience within stores and centres to increase engagement.

Tomkins understands this, and has successfully delivered projects from regional shopping centres to high-end retail stores for national clients.

Tomkins’ experience within the large format retail space is quite extensive and includes full build projects with repeat clients, refurbishments of previously tenanted buildings along with development of car parks and other amenities.

Recent projects include Home Co. Centres across five locations in Queensland and NSW along with the Stage 6 retail precinct at Homeworld, Helensvale.

RETAIL LARGE FORMAT RETAIL

Civil projects have been prevalent on the Tomkins workbook for many years. Tomkins were awarded the 2014 Civil Contractor of the Year by Master Builders for the Carinya Drive Stabilisation Project for Gladstone Regional Council.

Tomkins have completed a variety of civil projects recently including a 50,000m2 car parking facility in Eagle Farm and a 610 space car park and sports court facility for Australian Catholic University.

CIVILTomkins enjoys the collective experience garnered from the personnel experiences in successfully completing several hospital projects, radiation bunkers, mental health clinic, and medical centres.

We have an award-winning history in health sector projects with our team having a great understanding of the specialist and technically detailed specifics of these project types, most recently on the Qscan Radiology Clinics.

HEALTHCARE & MEDICAL

Tomkins continues to achieve quality results for clients in the commercial sector.

Key projects include the Chermside Library and North Regional Business Centre Redevelopment and the Hudson Road Albion project where we successfully delivered: a six storey base building, subsequent fitout of the ground floor food outlets, and six levels of high end fitout.

COMMERCIALTomkins has an award-winning history in health sector with our team having a great understanding of the specialist and technically detailed specifics of these project types.

Recently completed projects include the College Junction Health Precinct on Sandgate Road in Clayfield and the development of Ballycara’s Aged Care facility in Scarborough.

AGED CARE & RETIREMENT LIVING

39


14.0Our clientsTomkins values the strong relationships we have

with our clients and understand that the trust our clients have in us to deliver their projects

smoothly is what sets us apart.

We make a special effort to attract like-minded people onto projects because we know that this is the way to the best collaborative outcomes.

Our long-term relationships with clients and our rate of referral are a source of pride for us and underpin everything that we do: to us, building is more than a contract — it’s a relationship.

41


PANORAMA RESIDENCESBowen Hills 100 week build

QUEEN STREET VILLAGE

Southport 84 week build

15.0Under construction2019 is proving to be our busiest year yet with over

$300m worth of projects under construction.

Our newest projects are progressing quickly: St Margaret’s Sports Precinct which will house an Olympic sized swimming pool, Mylan warehouse located on a 28,000sqm site and the 27 storey, 256 apartment

Panorama Residences at Bowen Hills.

We’re also excited to have completed the structural steel on our next project for Port of Brisbane — a 15,000sqm warehouse facility for Silk Contract Logistics, while planning for the Queen Street Village retail precinct in Southport is nearly complete.

ST MARGARET’S SPORTS PRECINCTAscot 55 week build

MYLAN WAREHOUSEBundamba 42 week build

43


BUILDABILITY AND STRUCTUREDuring the tender, Tomkins interrogated the buildability and structure of the project and identified significant issues with suitable plant accessing the site and structural elements that introduced risks with safety and time.

Firstly, the traditional piling system design by the client required a large piling rig that was proven could not access the site due to significant site access constraints. In response to this flaw in the design, Tomkins completely re-designed the piling system to a micro piling solution to enable a smaller sized piling rig to access the site.

Further structural review identified deficiencies with the design of the major cantilevers. Again, Tomkins engaged our own structural redesign to create a safe solution to reduce the extent and size of the cantilevers, thus drastically mitigating the risk, and saving construction time.

Finally, Tomkins observed the CASA Obstacle Limitation Surfaces (OLS) was a constraint for the use of standard luffing cranes due to the relative height of the College on the hill at Clayfield. Tomkins elected to erect a hammer-head crane to avoid the OLS and positioned the crane to ensure no sail-over encroachments with adjacent land owners.

STAKEHOLDERSDuring the tender, Tomkins researched:

• the surrounding road network• the historical issues experienced by St Rita’s• the attitude of neighbours.

From this we were able to devise a strategy for Traffic and Stakeholder Management. Specific Management Plans were developed prescribing the way Tomkins would manage all the construction logistics for a very congested site and surrounding roads within an environment of heightened community and neighbour interest.

PROGRAM AND SAFETYConstruction within a “live” school campus was carefully planned to provide safe separation and protection for the students, staff, and parents of the College.

High risk works were conducted during holiday periods and stringent safety processes were applied to all activities and overseen by a full-time on-site safety officer.

Tomkins ensured the program of works was tailored to compliment the College’s academic calendar observing quiet exam times. We also worked with St Rita’s to set milestone completion of stages to coincide with the school terms to limit disruption to the college operations.

5,000m2GROSS FLOOR AREA

$27mPROJECT VALUE

CASE STUDY: RISK MANAGEMENT & VALUE ADDSt Rita’s Learning Precinct, ClayfieldVALUE AND DUE DILIGENCEIn line with the ‘Tomkins Way’ we strode to deliver a value-driven tender assessment of both the risk and opportunities for St Rita’s College. This ultimately displayed our detailed understanding of the project, the stakeholders, and the issues of critical concern to the College.

This focus on careful planning and risk mitigation was recognised by the College’s tender selection panel with the award of the contract to Tomkins from 3rd place. This was even over cheaper competitors, as they failed to demonstrate appropriate due diligence in their approach to the project.

OUR PROCUREMENT STRATEGYThe tender period is the opportunity for Tomkins to interrogate the design, test assumptions, understand the commercial risk profile, and allocated best-fit staff to each project.

Understanding the project and its circumstances benefits both our clients and Tomkins by mitigating risk through careful planning and contingency

development. By having a contractor fully conversant with their project with a solution-focused delivery team cognisant of the key issues, St Rita’s enjoyed peace of mind knowing all aspects had been carefully considered.

45


AMITY APARTMENTSRedcliffe Q1 2019

HOME CO. Bundall, Mackay, Morayfield, Tingalpa, North Lakes

16.0Recently completed

RIVER HOMES HAMILTON REACHHamilton Q1 2019

SILK LOGISTICS WAREHOUSEPort of Brisbane Q3 2019

47


It is important for us to ensure we maintain our primary focus on achieving client project objectives above all else and the subsequent receipt of an award will be the

bonus prize for the project team, trade suppliers and sales centres alike, over and above the pleasure recorded by our clients for a job well done.

With our workbook involving an expanding variety of projects in a spectrum of complexity, we are confident in our ability to continue to be an award-winning company and are challenged by the success we need to achieve in order to do so.

17.0 Industry recognition

FRASERS’ NEWPORT AT HAMILTON REACH

2017 Queensland Master Builders Housing and Construction Awards — Residential (high-rise over 3 storey) $20-50m

UNIVERSITY OF QUEENSLAND JK MURRAY LIBRARY (GATTON)

2018 Queensland Master Builders Housing and Construction Awards — Commercial Building $5-50m

Tomkins continues to deliver high projects

for every client and enjoys industry recognition across a variety of

award categories and industries”“

AUSTRALIAN CATHOLIC UNIVERSITY‘BUILDING T’ SAINT JOHN PAUL BUILDING

2015 Australian Master Builders Housing and Construction Awards — National Public Building Awards $10-$50m

2015 National Award Winner

HOU

SIN

G &

CONSTRUCTION AW

ARDS

REGIONAL WINNER

OTHER MASTER BUILDERS HOUSING & CONSTRUCTION AWARDS:

• Drive Accident Solutions 2018 Brisbane Master Builders Awards Industrial Facility up to $5 million

• BCC Chermside Library & North Regional Business Centre 2017 — Community Service Facilites

• Transit Systems Gladstone 2016 Central Queensland Master Builders Awards Commercial Facility up to $5m

• Ahmadiyya Muslim Association Mosque 2014 Gold Coast Master Builders Awards Sporting & Community Service Facility up to $5m

• Carinya Drive Stabilisation project 2014 Central Qld Master Builders Awards Civil Contractor of the Year

• Australian Catholic University ‘Health Clinic’ 2013 Brisbane Master Builders Awards Health & Education Facility up to $5m

• Bellbowrie Pool Redevelopment 2013 Brisbane Master Builders Awards Sporting and Community Service Facility up to $5m

• Sandgate Town Hall 2012 Brisbane Master Builders Awards Refurbishment/Renovation up to $5m

Documents

2019 CAPABILITY - TOMKINS...Tm Cmm 2019 Capability Statement T omkins is a family owned and operated construction company that has been delivering quality building solutions across