2019 AZ Water Conference

Moderator Training

Thank you for being here!

Successful Moderators•Successful Moderators = Successful Conference

•Moderator success includes:

•Communication w/ speakers

•Maintain session schedules

•Facilitate Q&A between speakers & attendees

•Inform attendees of conference activities

•You are the face of AzWater

Agenda

• Lisa Culbert:

– Venue & room logistics (podium, microphones/PA system, wifi, lighting, heating/cooling), Registration (website) and on-site Kiosks, On-Site Help, Laptops

• Tom Braatelien:

– Moderator Duties, Fresh Ideas & Phone App

• This Moderator Training slide presentation is posted on the Conference website. Follow the link you were provided for the Moderator Checklist.

Lisa Culbert

Venue & Room Logistics

Registration

Venue & Room Logistics All session rooms will have the following:• All rooms setup in classroom style with 2 theater rows of

seating at the back

• Water Coolers are outside the room in the corridor. Water at the front of the room is for our speakers

• Podium, Screen (7.5x10), LCD projector and laptop (with pointer/slide advancer)

• Podium Microphone, 1 Lavalier, 1 hand-held microphone and 1 microphone on a stand for audience questions.

• House Sound is available for video presentations.

• Lighting & audio is controlled by the AV Concepts technician (see card on the laptops). Call or email, do not text them.

• Heating/Cooling is controlled by PCC, so text Lisa at 602.332.3174 with room number if this is an issue

• No Wi-Fi is available in the session rooms (only lobbies and exhibition hall will have wi-fi signal).

Laptops AZ Water Equipment

Laptop, power cord

Laser Pointers

Locked up each night

Moderators for last session of the day to return equipment

Primary Support

IT-Help (Shana Schwarz)

Phone # will be on laptop

Foreseeable Issues

If you think of any issues or have had experience with any issues that you would like to bring to my attention now send me an email this week staff@azwater.org

December 2nd 2016

8

On-Site Help

• Laptops• Dealing with and Documenting

Technical Issues (e.g. big screen PPntnot advancing while laptop advances)

• Room 152 set aside for:

– Committee Meetings– ADEQ Small System Workshop– Student Design Competition

• Room 153 -154 set aside for the Career Fair

• Room 155 set aside as a Speaker Ready Room, but will also be used for AZ Water Board meeting on Thursday AM.

• We have access to a couple “show offices” for secure overnight storage of equipment, signage, etc.

• Registration will be in the South Ballroom Lobby

– On-site Check-in and on-site Registration, extra meal ticket purchase and pick up.

– All attendees will receive badge, lanyard, tote and program.

• Restroom Locations

– 2 sets off the lobby, 1 set off the ballroom lobby

– 2 sets at the back of the exhibition hall

– 1 set located behind the 150-154 session rooms

• Emergency Evacuation (fire alarm etc.)

Tom Braatelien

Moderator Duties

Fresh Ideas & Phone App

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Prior to the Conference

• Moderators were sent notification emails with a link to the duty checklist and FAQ sheet. Use the checklist! Read the FAQs.

• Moderators were provided speaker presentation templates. Work with your respective speakers and tailor the slides accordingly.

• Moderators were emailed instructions. Please read and follow the instructions.

• Moderators were emailed the moderator scripts. Memorize your scripts.

• At least one week prior to the conference, moderators must upload their speaker’s presentations to the conference website. The FAQ sheet includes instructions on how to do the upload.

Communications

Stuff Happens: Call if you are going to be late/absent!

Craig Caggiano - 480-250-5336

Tom Braatelien - 602-708-0157

At the Conference

Moderators and speakers are to check in early .

Moderators are to pick up Moderator Packet & Conference Materials

Speaker Ready Room (RM 155) will be available for speakers to practice.

Moderators and speakers are to maintain coordination.

• Have cell phone charged, on vibrate, and ready for verbal or text communication with PCC staff, late speakers, etc.

Moderator Packet Contents

• Contact #’s (Conf chair, AV, etc.)

• Moderator Instructions

• Speaker Warning Signs (5 min, 2 min, STOP!)

• Laser Pointer

• Clip Board

Presentation Logistics

• Follow the moderator script that you were provided.

• Read the Welcome Slide and scanning procedures slide then introduce the 1st speaker by reading the Bio Slide.

• Keep the program on time! Always maintain 20-5-5 minute schedule: (for numerous reasons including audience needs time to change rooms)

• Open floor for Audience Q&A and discussion:

• Facilitate audience questions

• Ask speaker to repeat question so everyone can hear it

• Thank speaker(s) with applause

• Introduce the next speaker(s) with Bio Slide.

2019 AZ Water Moderator Script

Introduction of Track Presentation:

Good (Morning/Afternoon)! Welcome to the (track name) Track. My Name is (introduce name), and I will be the moderator for this Track. I’d like to begin with a few requests:

(present and read the reminders section of the Welcome slide)

I also have a few announcements:

(present and read announcement section of the Welcome slide )

(Next, bring up the speaker bio slide)

Our first speaker is (introduce name presented on bio slide and read the slide). Please join me in welcoming (speaker’s first name)!

(after speaker concludes presentation)

Thank you, (speaker’s first name)! At this time, I would like to open the discussion for questions:

(allow 5 minutes for questions and answers):

Thank you; please give a hand to (speaker’s first name)!

2019 AZ Water Moderator Script

Used Prior to 2nd and 3rd Speaker Presentations

(bring up the speaker bio slide**)

Our next speaker is (introduce name presented on bio slide and read the slide).

Please join me in welcoming (speakers first name)!

* * *

(after speaker concludes presentation)

Thank you, (Speaker’s first name)! At this time, I would like to open the discussion for questions:

(allow 5 minutes for questions and answers):

Thank you; please give a hand to (speaker’s first name)!

2019 AZ Water Moderator Script

Used After Final Presentation

(after speaker concludes presentation)

Thank you, (Speaker’s first name)! At this time, I would like to open the discussion for questions:

(allow 5 minutes for questions and answers):

Thank you; please give a hand to (speaker’s first name)!

Thank you all for attending this Track.

92nd Annual Conference & ExhibitionTuesday April 16, 2019

Today’s Highlights:

• Technical Program

• Manufacturer’s Exhibition Grand Opening at 10:30am

• Meter Mania, Top Ops Trivia and Hydrant Hysteria Competitions

• Lunch in the Exhibition Hall beginning at 11:30am (or on your own)

• Manufacturer’s Happy Hour in Exhibit Hall (5pm – 6pm)

• BBQ at Copper Blues /Stand Up Live beginning at 6pm

Don’t forget to:• Download our app!• Use the mobile app to

• Complete the Fresh Ideas Scoring

• Take the Conference Survey and rate sessions

• Wait until end of each session to scan out

• Silence cell phones and electronic devices

Scanning Procedure for Accurate

PDH Certificate

• You are welcome to stay in a track for multiple sessions without scanning out.

• You MUST scan out for breaks and lunch or you will NOT receive credit.

• If you plan to stay in the room during a break, you must scan out, then scan back in.

• You will be emailed a link to your PDH certificate 20 to 30 days following the conference.

The Role of “Smart Tanks” in Distribution Water Quality

Management

Andy Seidel

• Andy is the Chief Executive Officer and Chairman of UGSI Solutions, Inc.• He serves as a Director on the Board of O’Brien & Gere. • Andy was a Founder and the CEO of Underground Solutions, Inc. • Andy served as the Chief Executive Officer of United States Filter

Corporation (NYSE:USF). • Andy holds a B.S.E. degree in Chemical Engineering and an M.B.A. from the

Wharton School at the University of Pennsylvania

Hello! My name is (Your Name Here) and I am a Fresh Ideas Contestant

You can help send me to ACE19 in Denver

✓ Find this session by searching by name or selecting session

✓ Complete the (10) question survey

✓ The highest ranked presenter is sent to ACE!

Scoring done through the App!(paper copies available, if needed)

Thank you!Download the 2019 AZ Water

Conference mobile App

Presentation Slides

Statements of fact and opinion expressed are those of the author(s)/presenter(s).

AZ Water, AZAWWA, and AZWEA assume no responsibility for the content, nor do they represent official policy of the Association.

Post-Track Logistics

• After final speaker, close w/ “collective” thank you to all speakers

• Complete the session evaluation form and return Moderator Packet & completed session evaluation to the Check-In Desk

Any Questions?