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Carol Cathcart, Membership Manager 668 N. 44th St., Suite 229E Phoenix, AZ 85008 602.685.1111 [email protected]
aacm.com
2019 Management Company &
Individual Member Guidebook
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AACM—Arizona Association of Community Managers
A little bit about us…
The Arizona Association of Community Managers (AACM) is a non-profit professional trade association which began in 2003 with seven Founding Community Management Companies, and represents a large portion of Arizona’s managed communities. AACM is a driving force in Arizona’s economy contributing hundreds of millions of dollars through countless jobs and tax revenue. AACM is the first managers’ organization in Arizona whose membership is comprised entirely of community management companies, community managers, and community service providers (Affiliate Partners) specifically for Arizona.
Mission
The Arizona Association of Community Managers (AACM) promotes a positive perception of homeowners’ associations and raises the standard of care in Arizona’s managed communities. It does this through its professional certification of community managers (CAAM), proactive outreach to Arizona homeowners, and by being the “voice of reason” to the state’s legislature.
Vision
To achieve the highest level of professionalism in the care of Arizona’s managed communities.
Goals
• To educate the State Legislature, media, and homeowners association boards regarding the role of community management companies.
• To standardize and improve the way community association managers conduct business, through the professional education program Certified Arizona Association Manager (CAAM).
• To assist homeowners and military families in need through our AACM Homeowners Outreach Program Enterprise (HOPE) Grant program.
Arizona Association of Community Managers (AACM) Carol Cathcart, Membership Manager
Phoenix (602) 685-1111 Tucson (520) 334-2004 [email protected]
aacm.com
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AACM’s Focus on Education
It’s all about Arizona
AACM’s Education Program provides Arizona specific curriculum for our Management Company Members and their staff.
CAAM and CAASP Designation—Stand out in the crowd
The CAAM (Certified Arizona Association Manager) and CAASP (Certified Arizona Association Support Professional) are Arizona-specific designations under the CAAM Certification Program signifying that a manager or community management industry professional is trained to address community association management issues specific to the laws and climate unique to the State of Arizona.
Boards and Communities Benefit
Homeowner Association Boards can feel confident when they choose an AACM Management Company Member to manage their communities. Combine AACM’s Certification Program, Membership Standards and Code of Ethics, with outstanding Affiliate Partners, and it’s a win-win for Arizona communities!
Education Makes the Difference
Course completion and testing requirements in the areas of essential management principles and ethical business practices round out the CAAM Certification Program curriculum, ensuring that community management professionals are comprehensively prepared to represent the values of Arizona's communities and homes.
Grow with Continuing Education
Continuing Education Units (CEUs) support the CAAM and CAASP designations by enhancing the professional education of those professionals who have completed a designation under the CAAM Certification Program through elective courses developed by AACM and approved by our Professional Standards Committee.
AACM has proudly issued over 1000 certifications to date!
Arizona Association of Community Managers (AACM) Carol Cathcart, Membership Manager
Phoenix (602) 685-1111 Tucson (520) 334-2004 [email protected]
aacm.com
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AACM—Arizona Association of Community Managers
AACM puts on a variety of networking events designed to bring our Management Company Members and
Affiliate Partners together to develop and strengthen business relationships.
Luncheons Offered in Phoenix and Tucson, AACM luncheons are second to none!
AACM “Not” Golf Tournament Some people focus on their golf game and some more on socializing—either way, it’s a full-day of fun!
Trade Show Our Affiliate Partner exhibitors go all out for our biggest event of the year!
Arizona Association of Community Managers (AACM) Carol Cathcart, Membership Manager
Phoenix (602) 685-1111 Tucson (520) 334-2004 [email protected]
aacm.com
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AACM’s Focus on Legislation
Recognized as the Voice of Reason & Resource
AACM was born to give voice to management companies and association members at the legislative level and to establish a high standard for education, ethics, and sound business practices for management companies throughout the State of Arizona. A friend to legislators, AACM meets with and helps educate legislators as an advocate for our Management Company Members. AACM takes great pride in the fact that legislators regard AACM as the “voice of reason & resource”. Legislators know AACM to be a valuable resource—from resolving conflicts between HOAs and homeowners, to being a steadfast supporter of property rights and the freedom to contract, legislators know they can trust AACM.
AACM is Honored by Arizona Governor!
Arizona Governor Doug Ducey proclaimed September 17-21, 2018 as Community Manager Week! The State of Arizona Proclamation recognizes AACM’s promotion of a positive understanding of community associations, commitment to well-managed communities, proactive industry support, and AACM’s Certified Arizona Association Manager (CAAM) Education Program. We thank the Governor for recognizing the work AACM is doing to increase the ethics and professionalism of the industry as we strive to improve and strengthen Arizona’s managed communities.
Legislative Updates
AACM keeps our membership informed and up-to-date on HOA bills that may affect communities through our weekly Legislative Updates. When critical votes are on the line, AACM is ready to act by issuing a Community Action Notice (CAN) requesting an urgent call-to-action to help avoid unnecessary or damaging community management legislation. The impact of these notices and requests directly influences the legislation of the State of Arizona and therefore the communities managed by AACM members.
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AACM PAC
What is AACM PAC? The Arizona Association of Community Managers’ Political Action Committee (AACM PAC) is a non-profit, non-partisan, state political action committee of the Arizona Association of Community Managers. AACM PAC was created to support the community management industry in Arizona, help pursue a stronger advocacy role, and to achieve greater political potency for Arizona’s community managers. Specifically, AACM PAC will support policies and candidates that further one’s right of freedom to contract, as well as, promote the conditions necessary for the establishment and maintenance of high-quality, well-managed neighborhoods.
What does a PAC do? A PAC builds and maintains key relationships in state government with lawmakers who are supportive of shared visions. The AACM PAC allows individuals to combine resources with peers who share like views and speaks on behalf of the community management industry in a strong, unified voice, helping pro-community manager candidates achieve or maintain office. Participating in the PAC helps us communicate to lawmakers the vital role that community managers and affiliate partners play in their communities every day. By sending out a universal message, we make our presence known, communicate our interests to lawmakers and help shape and protect the community management industry.
Contributions? PAC contributions support candidates for elected office who advocate for the right to contract, property rights, limited government regulation, and other issues critical issues Arizona’s community mangers and our affiliate partners. Contributing allows the AACM PAC to be a key-player in the public policymaking arena—and we must participate in the political process in order to be heard. Your participation is vital to the success of our advocacy efforts, and we hope you can join us!
Contributions come from individuals and are completely voluntary. For additional information regarding the AACM PAC, email [email protected] or call (602) 685-1111.
Contributions to AACM PAC are strictly voluntary and must be made from personal funds. You have the right to refuse to contrib-
ute to AACM PAC without reprisal. The purpose of the AACM PAC is for the benefit of political candidates and activities on a state
level that support AACM. Any guideline for a contribution amount is merely a suggestion. Contributions to AACM PAC are not tax
deductible.
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Community Outreach AACM’s Outreach Committee is always looking for new projects and ways to give back to homeowner communities throughout Arizona.
HOPE Grant
The AACM Homeowners Outreach Program Enterprise (HOPE) Grant was created by AACM Members and Affiliate Partners as a means to establish an assistance program to provide to a homeowner living within an HOA community managed by one of our Management Company Members financial support in a time of need. HOPE Grants provide financial assistance to homeowners who have suffered recent financial hardship due to: 1) a death of immediate family, 2) severe health issue, or 3) call to full-time active duty by the Arizona National Guard or other Reserve Unit.
One-Day Community Clean-Up Projects
Over the years, AACM has brought our Management Members and Affiliate Partners
together for special projects with communities and organizations that need help improving
and beautifying their locations.
Fundraisers and Drives
AACM chooses organizations and causes that help Arizona Communities.
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AACM’s Affiliate Partner Program
For over 15 years, AACM has been providing opportunities to develop lasting relationships between community managers and vendors who provide services to homeowner communities.
What our Affiliate Partners can do for You…
• Many of our Affiliate Partners have been with AACM since its inception so you can feel
confident they will be here when you need them.
• Affiliate Partners sponsor events such as our annual Trade Show, Golf Tournament, mixers
and other events, providing our Members with the opportunity to network with and build
lasting relationships with our Affiliate Partners.
• AACM Affiliate Partners set themselves apart from other vendors through their
partnership with AACM.
• AACM Affiliate Partners show their commitment to the HOA industry.
• Annual dues help support AACM’s education and legislative efforts.
What Members do for our Affiliate Partners…
Management Company Members support AACM Affiliate Partners:
• Add AACM Affiliate Partners to your Preferred Vendor list and have ready access to
vendors who know your business, your challenges and goals.
• Look for the AACM logo! Only current AACM Affiliate Partners are authorized to display
the AACM logo. Not sure? Contact the AACM office or visit our website to confirm a
vendor’s AACM Affiliate Partner status.
• Attend AACM events and activities to show your support of AACM and our Affiliate
Partners!
• Use AACM Affiliate Partners to service the communities you manage.
Relationships built on trust and shared commitment to our communities!
Arizona Association of Community Managers (AACM) Carol Cathcart, Membership Manager
Phoenix (602) 685-1111 Tucson (520) 334-2004 [email protected]
aacm.com
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AACM Committees Serving on a committee is a great way to get involved and network with our Members and other Affiliate Partners! The Committee year runs from January through December with new committee Chairs and Co-Chairs selected by the incoming Board of Directors.
OPEN COMMITTEES
AACM Political Action Committee
Promotes contributions through education, sponsorship, and awareness of the PAC’s advocacy of the community management industry at the legislative level.
Marketing / Events Committee: Meets quarterly
Assists with planning AACM networking events and the promotion, marketing, and branding of AACM.
Membership Committee: Meets quarterly
Assists with promotion of AACM Membership and Affiliate Partnership program, membership retention, promotion of G.E.M. Awards, and distribution of membership plaques and printed directories.
Outreach Committee: Meets quarterly
Reviews all HOPE Grant applications and recommends Grant funding to the AACM Board of Directors. Suggests and assists with AACM community charity projects.
Southern Arizona Action Committee: Meets periodically
Works with AACM on Southern Arizona events, outreach opportunities and membership.
RESTRICTED COMMITTEES (Application process or other criteria applies)
Education Committee: Meets monthly
Comprised of Community Managers and Affiliate Partners working together on curriculum development for AACM Certification programs including core courses and Continuing Education Units (CEUs).
Legislative Committee:
Advises AACM and works with the Association lobbyist on homeowner association issues, serves as the “voice of reason” and resource on behalf of AACM to Arizona State Legislators.
Professional Standards Committee (PSC): Meets monthly
Responsible for the development of enforcement and disciplinary procedures for violations of the AACM Code of Ethics. The PSC also oversees curriculums for the CAAM Certification Program.
If you would like to serve on a committee, email [email protected]
