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RESULTS PRESENTATION FOR THE YEAR ENDED 31 MARCH
2018
TFG Results presentation 2018 www.tfglimited.co.za 1
RESULTS PRESENTATION FOR THE YEAR ENDED 31 MARCH 2018
AGENDA
OPERATING CONTEXT Doug Murray BUSINESS OVERVIEW Doug Murray
FINANCIAL REVIEW Anthony Thunström TFG FINANCIAL SERVICES Jane Fisher TFG LONDON Ben Barnett TFG AUSTRALIA Gary Novis OUTLOOK Anthony Thunström
Doug Murray Chief Executive Officer
Anthony Thunström Chief Financial Officer
Jane Fisher Group Director
Gary Novis TFG Australia
Ben Barnett TFG London
2
RESULTS PRESENTATION FOR THE YEAR ENDED 31 MARCH 2018
TFG Results presentation 2018 www.tfglimited.co.za2
RESULTS PRESENTATION FOR THE YEAR ENDED 31 MARCH 2018
GEOGRAPHIC TURNOVER CONTRIBUTION
TFG Africa 70,3%
TFG London 18,7%
TFG Australia 11,0%
CASH VS CREDIT TURNOVER CONTRIBUTION
ONLINE TURNOVER CONTRIBUTION
Credit turnover
contribution 34,1%
Cash turnover
contribution 65,9%
Outlet turnover
contribution 93,5%
Online turnover contribution
6,5%
OUR OPERATING CONTEXT
4
OPERATING CONTEXT
TFG Results presentation 2018 www.tfglimited.co.za 3
RESULTS PRESENTATION FOR THE YEAR ENDED 31 MARCH 2018
− Political and economic uncertainty relating to outcome of Brexit negotiations continues. − Economic growth slowed during 2017 as growth in consumer spending moderated and consumer price
inflation increased. − UK growth rated slowest of G7 countries in 2017, and had the weakest consumer confidence of
major EU countries − The interest rate increased to 0,5% from 0,25% in November 2017, the first increase in more than a
decade, with further increases likely in 2018. − The Pound remains weak and volatile compared to its pre-Brexit levels, particularly against the Euro. − UK retailers face increasing headwinds as a number of high street brands fall into administration (e.g.
Jacques Vert, EAST, Jones the Bootmaker, Agent Provocateur, Jaeger) as well as increased threats of store closures from larger retailers (New Look, Mothercare, Carpetright, Homebase etc).
OPERATING CONTEXT – UK
Latest period
Comparative period
CPI % 2,5 2,3 GDP 1,8 1,9 GfK Consumer Sentiment -7 -6 CBI Business Optimism -4 1
Source: Office for National Statistics, GfK, Tradingeconomics.com
6
RESULTS PRESENTATION FOR THE YEAR ENDED 31 MARCH 2018
− Political uncertainty in South Africa continued to impact the economy for most of the financial year. Outlook has however improved with the inauguration of President Ramaphosa mid February 2018.
− Foreign and local credit ratings affirmed – outlook revised from negative to stable (Moody). − Rand remained volatile for most of the year, strengthening in early 2018. − Outlook for SA economy:
• Improved outlook for consumer spending – growth forecast at 2,3% for 2018. • Interest rate expected to remain flat. • Inflation outlook stable averaging just below 5% for 2018. • GDP forecast 1,9% for 2018 and 2% for 2019.
OPERATING CONTEXT – SOUTH AFRICA
Latest period
Comparative period
CPI % 3,8 6,1 GDP 1,3 0,6 Consumer Confidence Index +26 -5 Business Confidence Index 45 40
Source: Stats SA, BER
5
TFG Results presentation 2018 www.tfglimited.co.za4
BUSINESS OVERVIEW
RESULTS PRESENTATION FOR THE YEAR ENDED 31 MARCH 2018
− Consumer confidence in Australia is slightly more optimistic. − The level of unemployment remains low and unchanged. − Within the retail sector, declining traffic in shopping centres partially attributable to changes in consumer
behaviour as customers shift to online sales channels. − Recent retail results indicate tough trading conditions in Australia.
OPERATING CONTEXT – AUSTRALIA
Latest period
Comparative period
CPI % 1,9 2,1 GDP 2,1 2,8 Consumer Sentiment 3,2 0,6 Business Confidence 7 6
Source: Australian Bureau of Statistics, Westpac-Melbourne Institute, Tradingeconomics.com, National Australia Bank, Reserve Bank of Australia
7
TFG Results presentation 2018 www.tfglimited.co.za 5
RESULTS PRESENTATION FOR THE YEAR ENDED 31 MARCH 2018
SIGNIFICANT CHANGES DURING THE YEAR
CHANGES IN GROUP STRUCTURE − TFG London
• Phase Eight: buy-out of c.15% minority interest completed December 2017 • Hobbs: 4 months‘ trading included in current year, no trading included in prior
year (effective date 25 November 2017) − TFG Australia
• Retail Apparel Group: 8 months‘ trading included in current year, no trading included in prior year (effective date 24 July 2017)
CAPITAL RAISE − R2,5 billion accelerated bookbuild launched 31 July 2017 to fund acquisition of RAG
• 17,2 million ordinary shares issued at R145 per share • Shares issued at 0,9% premium to 30-day VWAP • Offer 3 times oversubscribed
10
RESULTS PRESENTATION FOR THE YEAR ENDED 31 MARCH 2018
BUSINESS OVERVIEW: TFG
− Diverse group with a successful portfolio of 28 leading fashion retail brands
− Diversification through:
• Cash and credit turnover
• Geography – 4 034 outlets in 32 countries on 5 continents
• Full OMNI offering – brick and mortar, concessions and online
• Broad product offering across various merchandise categories:
• Clothing, jewellery, homeware & furniture, cellphones and cosmetics
9
TFG Results presentation 2018 www.tfglimited.co.za6
RESULTS PRESENTATION FOR THE YEAR ENDED 31 MARCH 2018
FY 2018: SALIENT FEATURES
Headline earnings growth (excl acquisition costs) + 9,6% (constant currency = +10,2%)
HEPS growth (excl acquisition costs) + 3,4% (constant currency = +4,0%)
HEPS (cents) (excl acquisition costs) 1 136,5
Interim dividend (cents per share) 325,0
Final dividend (cents per share) 420,0
Growth in final dividend +5,0%
Total dividend (cents per share) 745,0
Growth in total dividend +3,5%
12
RESULTS PRESENTATION FOR THE YEAR ENDED 31 MARCH 2018
SIGNIFICANT CHANGES DURING THE YEAR (CONTINUED)
CHANGES IN E-COMMERCE
− Launched online selling of @homelivingspace, Exact, Foschini and SODA Bloc brands • 20 of our 28 brands now trade online
CHANGES IN INTEREST RATE ENVIRONMENT
− TFG Africa: • Current financial year: repo rate in South Africa reduced by 0,25% to 6,75% in
July 2017 with a further 0,25% reduction in March 2018 • Prior financial year: no changes to repo rate
− TFG London: • Current financial year: Interest rate in UK increased to 0,5% in November 2017 • Prior financial year: Interest rate in UK reduced from 0,5% to 0,25% in August 2016
− TFG Australia: • Unchanged at 1,5%
11
TFG Results presentation 2018 www.tfglimited.co.za 7
RESULTS PRESENTATION FOR THE YEAR ENDED 31 MARCH 2018
− Turnover growth pleasing in difficult trading environment − Gross margin improvement – good performance in a deflationary product price environment and high levels of discounting
in market − Focus on cost control continued, although increased marketing and promotional spend was required to drive turnover in
tough retail market − Space growth of 3,5%
• 4,9% new space added • 2,3% space closed • Balance – enlargements and relocations
SEGMENTAL PERFORMANCE: TFG AFRICA
TFG AFRICA March 2018
TFG AFRICA March 2017
TFG AFRICA % change
Retail turnover (Rm) 20 111,7 18 912,8 6,3
Gross margin (%) 47,8 46,4
EBITDA excl acquisition costs (Rm) 4 074,9 3 823,0 6,6
New outlets 146 206
Closed outlets 83 79
Total outlets at end of year 2 652 2 589
14
RESULTS PRESENTATION FOR THE YEAR ENDED 31 MARCH 2018
FY 2018: SALIENT FEATURES (CONTINUED)
GROUP March 2018
GROUP March 2017
Net bad debt as a % of debtors‘ book (TFG Africa) 10,0 11,3
Free cash flow (Rm) 1 880,6 1 298,8
Debt / equity – recourse (%) 54,6 53,6
Debt / equity – total (%) 61,4 65,3
13
TFG Results presentation 2018 www.tfglimited.co.za8
RESULTS PRESENTATION FOR THE YEAR ENDED 31 MARCH 2018
− 8 months‘ trading of RAG and 12 months‘ trading of G-Star included − Turnover growth in AUD 8 month comparative period c.14% − Gross margin and EBITDA ahead of expectation − Strong performance despite pressure on consumer spend and increased competitive behaviour in Australian
market
SEGMENTAL PERFORMANCE: TFG AUSTRALIA
TFG AUSTRALIA March 2018
Retail turnover (AUDm) 312,1
Gross margin (%) 65,5
EBITDA excl acquisition costs (AUDm) 39,6
New outlets 44
Closed outlets 11
Total outlets at end of year 447
16
RESULTS PRESENTATION FOR THE YEAR ENDED 31 MARCH 2018
− Inclusion of Hobbs for four months in current financial year
− As expected, tough trading conditions continued during 2018 driven by the shift in consumer spend from offline to online
− Gross margin slightly down, reflective of trading conditions as well as shift to online
− Phase Eight concession partners online sales negatively impacted in H1 by system platform changes in the UK and adverse weather in February of H2
− Underlying EBITDA: • As reported at interim, adverse forex impact in 2018 (loss of £0,7m) compared to 2017 gain (£1,4m) due to Brexit exchange
rate movements • Proactively managing the store estate given the shift in consumer spend (March 2018: £2,5m and March 2017: £0,3m)
SEGMENTAL PERFORMANCE: TFG LONDON
TFG LONDON
March 2018
TFG LONDON
March 2017
TFG LONDON
% change
Retail turnover (GBPm) 310,9 251,8 23,5 Gross margin (%) 61,9 63,0 EBITDA excl acquisition costs (GBPm) 24,8 28,9 (14,2) Underlying EBITDA (GBPm) 28,0 27,8 0,7 New outlets 91 125 Closed outlets 83 49 Total outlets at end of year 935* 739
* Includes 188 outlets acquired with Hobbs
15
TFG Results presentation 2018 www.tfglimited.co.za 9
RESULTS PRESENTATION FOR THE YEAR ENDED 31 MARCH 2018
− TFG London and TFG Australia – cash turnover only − TFG Africa cash turnover growth coming off a high base (March 2017: 14,1%) − Credit turnover growth driven in part by growth in active account base
TURNOVER: TENDER TYPE CONTRIBUTION
GROUP March 2018
(Rm)
GROUP March 2017
(Rm) GROUP
% change
TFG AFRICA % change
ZAR
Cash turnover 18 848,8 14 294,3 31,9 7,3
Credit turnover 9 744,2 9 254,4 5,3 5,3
Total 28 593,0 23 548,7 21,4 6,3
GROUP
March 2018 GROUP
March 2017 TFG AFRICA March 2018
TFG AFRICA March 2017
Cash turnover contribution 65,9% 60,7% 51,5% 51,1%
Credit turnover contribution 34,1% 39,3% 48,5% 48,9%
18
RESULTS PRESENTATION FOR THE YEAR ENDED 31 MARCH 2018
− Pleasing H1 turnover growth followed by strong H2 performance − Clothing: strong turnover growth in difficult trading environments − Jewellery, a discretionary product sensitive to economic conditions and consumer confidence levels,
continues to gain market share in a tough environment − Cellphones: turnover growth coming off a high base (March 2017: 15,3%) and impacted by product
price deflation and availability − Homeware & furniture and cosmetics both impacted by significant discounting in the market
TURNOVER: MERCHANDISE CATEGORY CONTRIBUTION
GROUP March 2018
(Rm)
GROUP March 2017
(Rm) GROUP
% change
TFG AFRICA % change
ZAR
TFG AFRICA % same
store growth
Clothing 22 642,7 17 578,7 28,8 9,4 4,8 Jewellery 1 499,4 1 490,5 0,6 0,6 (1,7) Cellphones 1 923,8 1 927,7 (0,2) (0,2) (3,2) Homeware & furniture 1 436,1 1 434,0 0,1 0,1 (2,3) Cosmetics 1 091,0 1 117,8 (2,4) (2,4) (3,8) Total 28 593,0 23 548,7 21,4 6,3 2,2
17
TFG Results presentation 2018 www.tfglimited.co.za10
RESULTS PRESENTATION FOR THE YEAR ENDED 31 MARCH 2018
FY 2018: FINANCIAL HIGHLIGHTS
Strong H2 performance
Further improvement in free cash
flow
Like-for-like expense control
• Strong 2nd half performance across the Group
• Acquisitions are performing ahead of management‘s expectation
• Positive contribution to current year bottom line earnings
• 17% contribution to Group EBITDA
• Like for like expense control 5,1%
Positive performance
from acquisitions
• Free cash flow increased by 44,8% - 77,2% of profit for the year
• TFG Africa stock growth contained to 3,3%
Turnover growth H1 H2
TFG Africa (ZAR) 5,0% 7,6%
TFG London (GBP) (excl Hobbs acquisition) 4,1% 4,4%
20
FINANCIAL REVIEW
TFG Results presentation 2018 www.tfglimited.co.za 11
RESULTS PRESENTATION FOR THE YEAR ENDED 31 MARCH 2018
− Retail turnover +21,4% – refer previous slides − Interest income
• Two interest rate cuts in South Africa during the current financial year (July 2017 and March 2018) – no interest rate movements in prior financial year
• Gross book growth of 5,5% (March 2017: +2,9%) − Other revenue
• Growth of 5,3% (March 2017: + 2,0%) despite tough economic environment and Affordability Regulations constraining new account growth
REVENUE
GROUP March 2018
(Rm)
GROUP March 2017
(Rm) GROUP
% change
TFG AFRICA
% change ZAR
Retail turnover 28 593,0 23 548,7 21,4 6,3
Interest income 1 755,8 1 736,9 1,1 1,1
Other revenue 1 187,7 1 128,0 5,3 5,3
Total 31 536,5 26 413,6 19,4 5,9
22
RESULTS PRESENTATION FOR THE YEAR ENDED 31 MARCH 2018
INCOME STATEMENT HIGHLIGHTS
GROUP March 2018
GROUP March 2017
GROUP % change
Revenue (Rm) 31 536,5 26 413,6 19,4
Retail turnover (Rm) 28 593,0 23 548,7 21,4
Gross margin (%) 52,5 49,7
Total trading expenses (Rm) 13 779,0 10 757,2 28,1
Net bad debt (Rm) 837,5 896,1 (6,5)
Operating margin (%) 14,6 16,2
Headline earnings growth (excl acquisition costs) (%) 9,6 6,8
HEPS (excl acquisition costs) (cents) 1 136,5 1 099,2 3,4
21
TFG Results presentation 2018 www.tfglimited.co.za12
RESULTS PRESENTATION FOR THE YEAR ENDED 31 MARCH 2018
TRADING EXPENSES
GROUP March 2018
(Rm)
GROUP March 2017
(Rm) GROUP
% change
TFG AFRICA % change
ZAR
Depreciation and amortisation (745,5) (540,3) 38,0 16,6 Employee costs (4 948,0) (3 669,8) 34,8 10,3 Occupancy costs (3 411,5) (2 431,8) 40,3 11,3 Other net operating costs (3 836,5) (3 219,2) 19,2 9,4 Trading expenses before net bad debt (12 941,5) (9 861,1) 31,2 10,7 Net bad debt (837,5) (896,1) (6,5) (6,5) Total trading expenses (13 779,0) (10 757,2) 28,1 8,8
− Group includes non-comparable TFG Australia and TFG London (Hobbs) expenses
− Depreciation and amortisation: 3,1% movement excluding impact of useful life change in FY 2016
TFG AFRICA
− Occupancy costs • Normal lease escalations on renewals average 5,8%
(prev 7,2%) – Rent reversion average -2,5% (March 2017: +4,0%)
• 5,5% non-comp enlargements and net new stores
− Employee costs • Annual salary and promotional increase approx 7,5% • Continued investment in e-commerce, analytics and
forensics
TFG AFRICA continued
− Employee costs continued • Minimum ZAR increase for Bargaining Unit employees
resulted in an increase of just under 10% for many of our lower paid employees which drove the above inflationary increase
− Other costs – focus on cost control continued
• Branch level comp expense growth well contained at 4,2% (March 2017: 5,6%)
• Increased marketing and promotional spend including Black Friday required to drive turnover in tough retail market
• Excluding additional marketing investment and non-comparable stores – expense growth of 5,1%
24
RESULTS PRESENTATION FOR THE YEAR ENDED 31 MARCH 2018
− Improved performance of Group gross margin at 52,5% (March 2017: 49,7%) − TFG Africa
• Gross margin increased to 47,8% (March 2017: 46,4%) • Improved gross margin across all merchandise categories with the exception of cosmetics • Merchandise price deflation of 3,5% (clothing merchandise price deflation of 3,8%)
− TFG London • Gross margin 61,9% (March 2017: 63,0%)
– Slightly down, reflective of trading conditions as well as shift to online
− TFG Australia • Gross margin 65,5%
GROSS PROFIT
GROUP March 2018
(Rm)
GROUP March 2017
(Rm) GROUP
% change
TFG AFRICA
% change ZAR
Gross profit (Rm) 15 001,1 11 703,5 28,2 9,5
Gross margin (%) 52,5 49,7
23
TFG Results presentation 2018 www.tfglimited.co.za 13
RESULTS PRESENTATION FOR THE YEAR ENDED 31 MARCH 2018
− Overall improvement in Group gearing due to capital raise and strong cash generation − TFG London net debt down due to repayment − Consolidated level of finance cost remain within management‘s expectation
BORROWINGS
GROUP March 2018
(Rm)
GROUP March 2017
(Rm)
Interest-bearing debt 9 350,6 7 749,2
Less: cash (1 206,1) (878,5)
Net borrowings Group 8 144,5 6 870,7
Less: TFG Australia net borrowings (non-recourse) (99,0) 130,5
Less: TFG London net borrowings (non-recourse) (800,4) (1 368,2)
TFG Africa borrowings 7 245,1 5 633,0
TFG Africa (recourse debt) gearing 54,6% 53,6%
Group gearing 61,4% 65,3%
26
RESULTS PRESENTATION FOR THE YEAR ENDED 31 MARCH 2018
− Strong credit turnover growth of 5,3% (March 2017: +2,3%) supported growth in net debtors‘ book of 8,2% (March 2017: +4,6%)
− Stock levels well controlled
WORKING CAPITAL MANAGEMENT
GROUP March 2018
(Rm)
GROUP March 2017
(Rm) GROUP
% change
TFG AFRICA
% change ZAR
Trade receivables 7 573,8 7 000,7 8,2 8,2
Other receivables 1 118,6 1 017,1 10,0 3,7
Stock 6 773,6 5 511,2 22,9 3,3
15 466,0 13 529,0 14,3 6,1
Trade and other payables (3 608,2) (2 751,3) 31,1 9,2
11 857,8 10 777,7 10,0 5,4
25
TFG Results presentation 2018 www.tfglimited.co.za14
RESULTS PRESENTATION FOR THE YEAR ENDED 31 MARCH 2018
− Excluding non-comparable TFG Australia, capex down by 12,2% − Store capex:
• 146 new TFG Africa outlets vs 206 new outlets in the prior year • Mall expansion / revamp such as Mall of Africa, Eastgate, Menlyn in the base • Tight control over build rates
− IT capex cyclical based on major developments − Other:
• Prior period included costs related to Caledon factory • Capex of R5,0 million invested in sustainable water-saving and water-efficiency initiatives
CAPEX
GROUP March 2018
(Rm)
GROUP March 2017
(Rm)
TFG Africa 652,8 742,7 - Stores 389,7 438,9 - IT 196,9 222,8 - Other 66,2 81,0 TFG London 122,6 140,8 TFG Australia 121,2
896,6 883,5
28
RESULTS PRESENTATION FOR THE YEAR ENDED 31 MARCH 2018
− Free cash flow increased by 44,8% • 77,2% of profit for the year
FREE CASH FLOW
GROUP March 2018
(Rm)
GROUP March 2017
(Rm) GROUP
% change
Operating profit before acquisition costs and finance costs (EBIT) 4 165,6 3 811,2
Add back: depreciation and amortisation 745,5 540,3 EBITDA 4 911,1 4 351,5 12,9 Less: taxation* (1 157,6) (1 012,7) Operating profit before depreciation and amortisation after taxation 3 753,5 3 338,8
Less: capex (896,6) (883 5) Less: working capital cash movement (976,3) (1 156,5) (15,6) Free cash flow 1 880,6 1 298,8 44,8
* Effective tax rate used
27
TFG Results presentation 2018 www.tfglimited.co.za 15
RESULTS PRESENTATION FOR THE YEAR ENDED 31 MARCH 2018
TFG FINANCIAL SERVICES: INDUSTRY REVIEW
- The TransUnion SA Consumer Credit Index (CCI) declined marginally in the fourth quarter 2017 to 53,4 from 53,7 in the third quarter 2017
- Credit health has improved since 2016 mainly due to tighter lending standards, relatively soft inflation and stable-to-lower interest rates
- Household cash flow declined by 0,8% year on year in Q4 2017
- Tax increases, such as the increase in the rate of VAT and the fuel levy, will place added pressure on households, but relief comes in the form of lower food price inflation, rand appreciation and potential interest rate cuts by the Reserve Bank
30
TFG FINANCIAL SERVICES
TFG Results presentation 2018 www.tfglimited.co.za16
RESULTS PRESENTATION FOR THE YEAR ENDED 31 MARCH 2018
− Active accounts increase by 1,1% (March 2017: -5,4%) due to an increase in new accounts activated as a result of higher demand and improved accept rates
− Positive active account growth resulted in an increase in credit turnover growth to 5,3% (March 2017: +2,3%) • 1st half growth: 6,2% (1st half March 2017 financial year: +1,4%) • 2nd half growth: 4,5% (2nd half March 2017 financial year: +3,3%)
− Credit turnover as a % of total turnover in line with strategic objectives
TFG FINANCIAL SERVICES: CREDIT BOOK
Key indicators TFG AFRICA March 2018
TFG AFRICA March 2017
TFG AFRICA % change
Number of active accounts (‗000) 2 450,0 2 422,8 1,1
Credit turnover (Rm) 9 744,2 9 254.4 5,3 Credit turnover as a % of total retail turnover (TFG Africa only) 48,5 48,9
32
RESULTS PRESENTATION FOR THE YEAR ENDED 31 MARCH 2018
− Income growth of 1,8% (March 2017: +11,7%) • Flat rate environment during the 2017 FY, but 25 bps repo rate cuts during July 2017 and March 2018 • Recovery of credit turnover has resulted in gross book growth of 5,5% (March 2017: +2,9%)
− Net bad debt decreased further by 6,5% (March 2017: -5,4%) • Growth in bad debt write off slows to 2,9% (March 2017: +10,2%) • Strong recoveries growth at 10,6% (March 2017: +18,7%) • Improved book construct necessitates a lower impairment charge
− Credit costs increased by only 2,0% (March 2017: +2,2%) whilst increasing analytical investment and in spite of additional costs to comply with Affordability Regulations • Collection costs reduced by a further 9,6% (March 2017: -9,2%) • Mailing costs reduced by 5,6% (March 2017: -16,7%) due to increased use of electronic media
TFG FINANCIAL SERVICES: CREDIT PERFORMANCE
TFG AFRICA March 2018
(Rm)
TFG AFRICA March 2017
(Rm) TFG AFRICA
% change
Income 2 072,0 2 035,3 1,8
Net bad debt (837,5) (896,1) (6,5)
Credit costs (578,4) (567,3) 2,0
EBIT 656,1 571,9 14,7
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RESULTS PRESENTATION FOR THE YEAR ENDED 31 MARCH 2018
TFG FINANCIAL SERVICES: VALUE ADDED SERVICES
TFG AFRICA March 2018
(Rm)
TFG AFRICA March 2017
(Rm) TFG AFRICA
% change
Insurance net income 212,5 196,0 8,4
Publishing net income 181,0 180,6 0,2
Mobile one2one airtime net income 66,2 67,4 (1,8)
EBIT 459,7 444,0 3,5
Number of new product / service launches 3 4
− Insurance income • Expansion of existing products to include spouse and family options has strengthened our customer propositions • Optimisation of resource allocation in our sales channels delivering good returns
− Publishing income • TFG remains the largest monthly magazine publisher in South Africa • Increased the number of titles sold in selected retail stores • Value Magazine was successfully launched increasing total publications to 16
− One2one • Fierce market competition, coupled with low margins has made the environment challenging
34
RESULTS PRESENTATION FOR THE YEAR ENDED 31 MARCH 2018
− Strong turnover growth and improved provision level results in net debtors‘ book growth for the year improving to 8,2% (March 2017: +4,6%)
− Overdue values as a % to debtors book continue to decline reflecting improved book quality
− Increased ratio of customers able to purchase reflect improved delinquencies
− Net bad debt write off and net bad debt as % of debtors‘ book improve as bad debt growth decrease below book growth, coupled with strong recovery yields requires a lower level of provisioning
TFG FINANCIAL SERVICES: CREDIT STATISTICS
Key debtors statistics TFG AFRICA March 2018
TFG AFRICA March 2017
Net debtors‘ book 7 573,8 7 000,7 Overdue values % to debtors‘ book 12,4 13,9 % able to purchase 83,0 81,8 Net bad debt write off as a % of credit transactions 7,9 8,2 Net bad debt write off as a % of debtors‘ book 13,2 13,9 Net bad debt as a % of debtors‘ book 10,0 11,3 Doubtful debt provision as a % of debtors‘ book 9,5 11,8
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RESULTS PRESENTATION FOR THE YEAR ENDED 31 MARCH 2018
FOCUS APPROACH
Customer acquisition − Increase in active account base through acquisition and targeted reactivation strategies
− Continual focus on growth of cash rewards base in order to increase the % of trackable transactions
− Increase the number of new-to-group customers to our e-commerce sites
Leverage data science to improve customer experience
− Collect Data : Further optimisation of the TFG Rewards program will enable us to collect valuable customer data in order to deepen our customer insights
− Connect Data : Single view of customer project well underway to ensure all customer information is able to be leveraged across all consumer touchpoints
− Use Data : Personalised and relevant customer engagement strategies will help us to attract, grow and retain customers in line with each brand strategy
− Analyse Data : Deep analysis of customer behaviour to assist Retail Divisions
Accounting and reporting − Preparatory work for the implementation of IFRS 9 well advanced
− Impact of Debt Intervention legislation on provision requirements to be assessed
TFG FINANCIAL SERVICES: STRATEGY
36
RESULTS PRESENTATION FOR THE YEAR ENDED 31 MARCH 2018
TFG FINANCIAL SERVICES: REGULATION
REGULATION UPDATE
Affordability Court Case
− The favourable court ruling on the 16th of March removed the onerous requirement for credit applicants to provide documented proof of income when applying for credit
− The NCR have recently released Affordability Guidelines requesting that credit providers collect documented proof of income. Credit Providers are asked to submit comments on these Guidelines by 31st May
Debt Intervention
− Expectations are that the Debt Intervention legislation will be finalised imminently and no clarification provided if it will be circulated for public comment
− Difficult to assess the impact of this legislation until it is published
35
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RESULTS PRESENTATION FOR THE YEAR ENDED 31 MARCH 2018
TFG LONDON IS BUILDING A PORTFOLIO OF HIGH QUALITY BRANDS
• British contemporary fashion brand. • Loved for its confident, modern attitude to
style and its curated edit of both casual and occasionwear.
• Great designs that are modern, effortless and accessible.
• Affordable luxury brand with impeccable British heritage in tailoring and smart daywear.
• Provides wardrobe solutions to smart and busy women with a focus on luxurious fabrics and quality craftsmanship.
• Delivers collections with timeless style.
Concessions
Stores
Online
Wholesale / Other
Concessions
Stores
Online
Wholesale / Other
Concessions Stores
Online
Wholesale / Other
• Premium British brand with a global following. • Dedicated to dressing women of all ages, for
all occasions, in high quality and versatile clothing.
• Well-known for modern florals, exclusive designs and contemporary details.
UK
Europe
Europe
Europe
ROW
SALES BY CHANNEL SALES BY REGION
UK
ROW
ROW
UK
38
TFG LONDON
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RESULTS PRESENTATION FOR THE YEAR ENDED 31 MARCH 2018
INTERNATIONAL AN INCREASINGLY MATERIAL CONTRIBUTOR TO SALES
Note: 1. Refers to actual numbers per financial year 2. January year end until FY 15, 14 mth period to March 2016, and March year ends thereafter
International has been and will continue to be a key engine of growth for TFG London as we leverage deep existing international Phase Eight department store relationships
SALES EVOLUTION¹ (GBPm)
• Opened Hong Kong IFC pop-up
• Entered Mexico with 4 concessions in El Palacio del Hierro
• Launched in Singapore • Launched further
concessions in Netherlands and Germany
• Launched wholesale in US • Grew Mexico to 12
concessions • Further rollout in Hong
Kong and Singapore • Whistles acquired with
nascent US department store business
SPLIT BETWEEN EUROPE AND REST OF WORLD…
• Entered Japan • Launched in Spain with El
Corte Ingles • Further rollout in Germany
across multiple fascias • Launched Whistles in
Hong Kong
• Hobbs acquisition and expansion of US presence
• Launch with Hudson Bay in Canada
• Wholesale entry to Russia • Launch of Whistles in
Middle East and SE Asia • Further rollout in USA,
Germany and Japan
20 24 29 34 10
15 21
29
30 39
50
63
2015 2016 2017 2018
ROW
Europe
40
RESULTS PRESENTATION FOR THE YEAR ENDED 31 MARCH 2018
TFG LONDON IS FOCUSED ON DELIVERING THE ONLINE OPPORTUNITY
Note: 1. Refers to actual numbers per financial year 2. Partner websites include House of Fraser, John Lewis Partnership, Debenhams, Next and Amazon 3. January year end until FY 15, 14 mth period to March 2016, and March year ends thereafter
SALES EVOLUTION¹ (GBPm)
• Collect from store introduced • Launch of Inno, Manor, De
Bijenkorf and Breuninger
• Single stock pool project completed • Bloomingdales online launched • Studio 8 launched online in the UK,
Germany and the Netherlands • Whistles acquired (Mar‘16)
SPLIT BETWEEN OWN SITE AND OTHER/MARKETPLACE SITES…
• Current Director of Marketing & Online Trading appointed
• Launched segmented e-mail marketing to online database via Adobe Campaign Manager
• Launched personal styling online booking
• Hobbs acquired • Hudson Bay: partner launch • Focus on database growth through
e-receipt capture • New shipping options launched
(e.g. weekend delivery)
11 19 29
45 16 23
44
58
27
42
73
103
2015 2016 2017 2018
Partner websites
Own Sites
E-commerce has scaled in recent years to form a key part of TFG London’s multi-channel strategy
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RESULTS PRESENTATION FOR THE YEAR ENDED 31 MARCH 2018
TFG LONDON IS WELL POSITIONED FOR SUSTAINABLE GROWTH (CONTINUED)
• TFG London has developed a strong track record in the identification, acquisition and management of new brands › TFG London is confident of successfully embedding its operating model and strategic relationships into both Whistles and Hobbs
• Our focus is on leveraging central functions to deliver sustainable and scalable profitability and to build the TFG London platform › Consolidated back office functions including Finance, Logistics, Legal, Property and Procurement in place by YE 2019
BRAND DEVELOPMENT /
ACQUISITION
• Market conditions continue to be challenging in the UK, which creates opportunity for market share growth › Jacques Vert Group and EAST entered administration in April/May 2018
• Landlords and department store partners are actively proposing new stores and concessions on favourable terms › The Group are trialling mat extensions in selected locations to drive share of floor spend
MARKET SHARE GROWTH
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RESULTS PRESENTATION FOR THE YEAR ENDED 31 MARCH 2018
TFG LONDON IS WELL POSITIONED FOR SUSTAINABLE GROWTH
• TFG London operates a retail model focused on sustainable growth where costs are substantially flexed with sales
› Retail sales are predominantly generated Online (33%) and through turnover rent based concessions (35%)
› Staffing costs increasingly flexed with sales, and further enhanced through the introduction of Shared Staffing
› Physical store estate benefits from short average lease lengths
› Clothing and accessories sourced on a ‗test and repeat‘ model, with c.45% near sourcing in Europe and Turkey
• Incumbent management have a strong track record, and have been retained in the business since acquisition in January 2015
TRADING MODEL & MANAGEMENT
• TFG London’s brands are outperforming the broader market through the delivery of a true omni-channel proposition
› Online represents 33% of TFG London brand sales, versus 17% on the acquisition of Phase Eight in January 2015
› Delivery of OneStock project has provided ‗full enterprise‘ availability to online and offline channels
• The focus remains on delivering sustainable growth across own and third party channels to market
› New online partners and marketplace launches
› Increased focus on international online sales (+250% since January 2015)
E-COMMERCE
• The market potential remains significant for our brand portfolio, building on the profitable platform that has been established › International grown by 112% since January 2015 (59% excluding acquired brands)
› Focus is now on growing Key Markets where we can achieve scale through our brand portfolio
› TFG London‘s international model mimics the successful retail approach designed in the UK
› International operating profitability continues to grow across all brands at limited capex risk
› Significant growth opportunity for Hobbs and Whistles
INTERNATIONAL
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RESULTS PRESENTATION FOR THE YEAR ENDED 31 MARCH 2018
#1
CONTENT
Business Overview
Current Performance
Strategic Focus & Next Steps
#2
#3
44
TFG AUSTRALIA
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RESULTS PRESENTATION FOR THE YEAR ENDED 31 MARCH 2018
RAG IS 5 SPECIALTY BRANDS
Differentiated value, on-trend women’s
athleisurewear
A leading mid-market,
on-trend menswear brand
One of the fastest growing value,
on-trend menswear brands
The only known mono
brand mid-market, on-trend big and tall
menswear retailer
A leading mid-market, fashionable menswear
brand
46
RESULTS PRESENTATION FOR THE YEAR ENDED 31 MARCH 2018
RAG IS AMONGST AUSTRALIA‘S BEST PERFORMING RETAILERS
Sales +14%(8 mths)
Stores 431
Omni-Channel
5 Specialty Brands +10 years
of continuous growth
Targeted Product strategy
45
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RESULTS PRESENTATION FOR THE YEAR ENDED 31 MARCH 2018
Typical customer: — He wants to look smart and up to date without standing out from
the crowd — He is often shopping for dressy attire or an occasion — 18-35 year old males
Product positioning: Smart casual, on-trend sharp designs
Stores (Mar-18) 116
Price point Mid-market
48
RESULTS PRESENTATION FOR THE YEAR ENDED 31 MARCH 2018
Fashion
Price
Zara
Cotton On
Just Jeans
Ed Harry
Lowes GAZMAN Rodd & Gunn
Ben Sherman
Oxford
Calibre Politix
Saba
GAP
Topshop H&M
Menswear Only Menswear and Womenswear
Factorie
Discount department stores
Department stores
Country Road
Jeans West
Jay Jays
Marcs
Trenery
MJ Bale Herringbone
Sportscraft Witchery
Uniqlo
Fletcher Jones
Ron Bennett
FOCUSED ON FASHIONABLE ―MID-MARKET‖ & ―VALUE‖ SEGMENTS
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RESULTS PRESENTATION FOR THE YEAR ENDED 31 MARCH 2018
Stores (Mar-18) 145
Price point Value
Typical customer:
— He wants to look good when going out and he appreciates value — Average Australian 18-40 year old males
Product positioning: Affordable on-trend menswear
50
RESULTS PRESENTATION FOR THE YEAR ENDED 31 MARCH 2018
`
Stores (Mar-18) 100
Price point Mid-market
Typical customer:
— He has an urban, fast-paced lifestyle and is usually shopping for a night out or an occasion where he likes to stand out
— Fashion conscious 14-27 year old males
Product positioning: Fashionable mid-market menswear for going out
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RESULTS PRESENTATION FOR THE YEAR ENDED 31 MARCH 2018
Stores (Mar-18) 32
Price point Value
Typical customer: — She wears fashionable, high performance athleisurewear at
a great price
— Active 18-40 year old females
Product positioning: Athleisure with a focus on value but with high performance technical fabrics
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RESULTS PRESENTATION FOR THE YEAR ENDED 31 MARCH 2018
Stores (Mar-18) 38
Price point Mid-market
Typical customer: — He is the previously underserved bigger, broader, and taller man
who wants to look good when he goes out — He is willing to spend more per unit and buys more units per
transaction — 18-45 year old males requiring large sizes
Product positioning: One-stop-shop for the big and tall Australian male
51
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RESULTS PRESENTATION FOR THE YEAR ENDED 31 MARCH 2018
CONTINUED… PHYSICAL STORE ROLLOUT STRATEGY
0 1987 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018
Note: 1. Store numbers pre 2004 are indicative 2. Store numbers exclude online stores , temporary stores and Rockwear stores identified for closure on acquisition
Created
Founded
First store opens
Acquired
Acquired
Founded
Founded
1 2 3 4 6 7 9 10 11 13 16 18 21 24 21 24 27 41
57 74
86
177
230
209
248
274
325 302
342
362
400
50
100
150
200
250
300
350
400
Stor
e N
umbe
rs
431
2018: 31 Net New stores
10 expansions 431 stores
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RESULTS PRESENTATION FOR THE YEAR ENDED 31 MARCH 2018
#1
CONTENT
Business Overview
Current Performance
Strategic Focus & Next Steps
#2
#3
53
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RESULTS PRESENTATION FOR THE YEAR ENDED 31 MARCH 2018
ACQUISITION REVIEW…
Information above is based on management accounts.
56
RESULTS PRESENTATION FOR THE YEAR ENDED 31 MARCH 2018
DRIVEN INVESTMENT IN… ―DIGITAL‖ CHANNELS
April May June July August September October November December January February MarchSales 8,724,597 9,070,146 9,420,309 10,026,152 10,263,402 10,774,575 11,319,731 11,889,293 12,462,912 13,104,144 13,698,310 14,243,761% of RAG 2.4% 2.5% 2.5% 2.6% 2.7% 2.8% 2.9% 3.0% 3.1% 3.2% 3.3% 3.4%
2.0%
2.2%
2.4%
2.6%
2.8%
3.0%
3.2%
3.4%
3.6%
4,000,000
6,000,000
8,000,000
10,000,000
12,000,000
14,000,000
16,000,000
E Commerce - Sales as % of Total RAG
+65% growth in Digital revenues Steady growth as a % of Group Sales
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RESULTS PRESENTATION FOR THE YEAR ENDED 31 MARCH 2018
#1
CONTENT
Business Overview
Current Performance
Strategic Focus & Next Steps
#2
#3
57
RESULTS PRESENTATION FOR THE YEAR ENDED 31 MARCH 2018
ACQUISITION REVIEW…
Information above is based on management accounts.
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RESULTS PRESENTATION FOR THE YEAR ENDED 31 MARCH 2018
STORE FOOTPRINT…. STRATEGIC GROWTH TARGETS
700+
Target stores
~110
220+
80+
~120
100+
100+
Tarocash yd. Connor Johnny Bigg Rockwear
117
99
157
53
37
463
Store roll-out
114 116
98 100
137 145
38 25 26
32
400
431
FY2017 FY2018 FY2019B
TFG Africa brand
59
RESULTS PRESENTATION FOR THE YEAR ENDED 31 MARCH 2018
RAG – LONG TERM STRATEGIC GOALS
BRANDS Continue to add Growth Brands to the portfolio
LEVERAGE Shared Services – managed as a strategically efficient – standardisation
OPTIMUM Store Optimisation – testing of the optimal store
GR
OW
TH
CO
STS
STORES Maximise store portfolio in Australia & New Zealand
CUSTOMER Uniqueness of Brands maintained at all times – Target unique markets
STORES Increase store sizes as opportunity evolves
CHURN Churn low profitability stores
INVEST Invest for scalability and leverage
COSTS Cost Management – key metrics maintained – % wages % rent % Mkt %
DIGITAL Double % Growth and investment in Digital Channels
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RESULTS PRESENTATION FOR THE YEAR ENDED 31 MARCH 2018
TFG AFRICA
− Cautiously positive around SA outlook − Credit – outlook more positive given recent court ruling however uncertainty around future
legislation − Gross margin to be maintained
• Product price deflation anticipated at similar levels to last year − Ongoing focus on our existing key strategic initiatives
• Superior customer experiences • Cost control • Working capital management • Capital optimisation
− Additional focus - strategic investment in digital transformation
TFG LONDON
− Continuing uncertainty around Brexit − Building TFG London platform − Back office integration − Continued implementation of business model into Whistles and Hobbs
OUTLOOK
61
OUTLOOK
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THANK YOU
RESULTS PRESENTATION FOR THE YEAR ENDED 31 MARCH 2018
TFG AUSTRALIA
− Outlook remains stable − Continued strong growth − Test launch TFG Africa brand − Continuing store roll out of existing brands
GROUP
− Gross margin to be expanded − Retail turnover for first 7 weeks:
• TFG Australia and TFG London ahead of management expectation. • TFG Africa experienced volatile trading in first 7 weeks largely driven by move of Easter, shift in
school holidays and introduction of VAT increase. Despite these factors, turnover is in line with management‘s expectation.
OUTLOOK (CONTINUED)
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APPENDICES
RESULTS PRESENTATION FOR THE YEAR ENDED 31 MARCH 2018
THIS ANNOUNCEMENT CONTAINS CERTAIN FORWARD-LOOKING STATEMENTS WITH RESPECT TO THE FINANCIAL CONDITION AND RESULTS OF OPERATIONS OF THE FOSCHINI GROUP LIMITED AND ITS SUBSIDIARIES, WHICH BY THEIR NATURE INVOLVE RISK AND UNCERTAINTY BECAUSE THEY RELATE TO EVENTS AND DEPEND ON CIRCUMSTANCES THAT MAY OCCUR IN THE FUTURE.
DISCLAIMER
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RESULTS PRESENTATION FOR THE YEAR ENDED 31 MARCH 2018 68
TFG MISSION AND VALUES
MISSION To be the leading fashion lifestyle retailer in Africa whilst growing our international footprint by providing innovative products, creative customer experiences and by leveraging our portfolio of diverse brands to differentiate our offering. Our talented and engaged people will always be guided by our values, social conscience and customer-centric mindset.
VALUES TFG believes that teamwork coupled with professionalism in all aspects of retailing will continue to be the foundation for the future. PASSIONATE ABOUT SERVICE We passionately and truly believe that the customer comes first RESILIENCE We have the courage of our convictions and the boldness to constructively challenge INTEGRITY Our word is our honour, we are honest and ethical DIGNITY AND RESPECT We treat everyone the way we want to be treated EMPOWERMENT We embrace diversity and create equal opportunity for all in a supportive environment EXCELLENT PERFORMANCE We are accountable and drive performance in a creative and innovative way
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RESULTS PRESENTATION FOR THE YEAR ENDED 31 MARCH 2018
ECONOMIC SOURCES
Operating context – South Africa Latest period
Comparative period
CPI % y-o-y (March 2018 vs March 2017) 3,8 6,1 GDP (2017 y-o-y growth vs 2016 y-o-y growth) 1,3 0,6 FNB/BER Consumer Confidence Index (Q1 2018 vs Q1 2017) +26 -5 RMB/BER Business Confidence Index (Q1 2018 vs Q1 2017) 45 40 Source: Stats SA, BER
Operating context – United Kingdom
CPI % y-o-y (March 2018 vs March 2017) 2,5 2,3 GDP (2017 y-o-y growth vs 2016 y-o-y growth) 1,8 1,9 GfK Consumer Sentiment Barometer (March 2018 vs March 2017) -7 -6 CBI Business Optimism Indicator (Q2 2018 vs Q2 2017) -4 1 Source: Office for National Statistics, GfK, Tradingeconomics.com
Operating context - Australia
CPI % y-o-y (March 2018 vs March 2017) 1,9 2,1 GDP (2017 y-o-y growth vs 2016 y-o-y growth) 2,1 2,8 Westpac Melbourne Institute Index of Consumer Sentiment (y-o-y March 2018 vs March 2017) 3,2 0,6
NAB Business Confidence (March 2018 vs March 2017) 7 6 Source: Australian Bureau of Statistics, Westpac-Melbourne Institute, Tradingeconomics.com, National Australia Bank, Reserve Bank of Australia
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RESULTS PRESENTATION FOR THE YEAR ENDED 31 MARCH 2018
FOOTPRINT: TFG AFRICA
2 458 12
104 22
35
04
05
441 211
96
153 282
199 743
190
143
12
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RESULTS PRESENTATION FOR THE YEAR ENDED 31 MARCH 2018 69
− TFG Africa: 8 countries • South Africa: 2 458 outlets • Rest of Africa: 194 outlets in 7 countries
4 034 OUTLETS IN 32 COUNTRIES:
− TFG International: 24 countries • TFG London: 935 outlets • TFG Australia: 447 outlets
GROUP FOOTPRINT
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RESULTS PRESENTATION FOR THE YEAR ENDED 31 MARCH 2018 72
− Diversification across different merchandise categories strengthens the Group
− TFG International contribution increased to 29,7% (March 2017: 19,7%)
− Turnover contributions across other merchandise in comparison to prior year: • Clothing & footwear 79,3% vs 74,6% • Cellphones 6,7% vs 8,2% • Jewellery 5,2% vs 6,3% • Homeware & furniture 5,0% vs 6,1% • Cosmetics 3,8% vs 4,8%
Clothing & footwear - Fashion 21,0%
Clothing & footwear - Sport
19,6%
Clothing & footwear – TFG International
29,7%
Clothing & footwear - Value 9,0%
Cellphones 6,7%
Jewellery 5,2%
Homeware & furniture 5,0%
Cosmetics 3,8%
79,3% Clothing & footwear
TURNOVER: MERCHANDISE CATEGORY CONTRIBUTION
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RESULTS PRESENTATION FOR THE YEAR ENDED 31 MARCH 2018 71
Stores Concessions Total outlets
Europe
Germany 2
65 67
Switzerland
11
31 42
Sweden 1
12 13
Netherlands -
7 7
Belgium -
4 4
Latvia -
2 2
Estonia -
1 1
Spain -
17 17
UK & Ireland
206
467 673
Middle East
Kuwait -
2 2
United Arab Emirates
-
8 8
Bahrain -
2 2
Qatar -
3 3
Saudi Arabia -
6 6
North America
USA 2
35 37
Mexico -
13 13
Australia
432
15 447
New Zealand
15
- 15
Australasia
FOOTPRINT: TFG LONDON AND TFG AUSTRALIA
Singapore -
5 5
Japan -
5 5
Hong Kong 8
2 10
Malaysia -
1 1
Macau -
2 2
Asia
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March 2018Reviewed
Rm
March 2017Audited
Rm
ASSETSNon-current assetsProperty, plant and equipment 2 861,9 2 469,0Goodwill and intangible assets 7 667,2 4 675,9Deferred taxation asset 620,6 483,6
11 149,7 7 628,5
Current assetsInventory 6 773,6 5 511,2Trade receivables – retail 7 573,8 7 000,7Other receivables and prepayments 821,8 771,0Concession receivables 296,8 246,1Cash and cash equivalents 1 206,1 878,5
16 672,1 14 407,5Total assets 27 821,8 22 036,0
EQUITY AND LIABILITIESEquity attributable to equity holders of The Foschini Group Limited 13 267,8 10 515,3Non-controlling interest 4,5 4,2Total equity 13 272,3 10 519,5
LIABILITIESNon-current liabilitiesInterest-bearing debt 4 825,7 4 442,2Put option liability 72,7 74,7Cash-settled share incentive scheme – 6,8Operating lease liability 335,1 255,7Deferred taxation liability 829,4 337,9Post-retirement defined benefit plan 215,8 233,1
6 278,7 5 350,4
Current liabilitiesInterest-bearing debt 4 524,9 3 307,0Trade and other payables 3 608,2 2 751,3Operating lease liability 30,7 15,2Taxation payable 107,0 92,6
8 270,8 6 166,1Total liabilities 14 549,5 11 516,5Total equity and liabilities 27 821,8 22 036,0
Condensed consolidated statement of financial position
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Year ended 31 March
2018Reviewed
Rm
Year ended 31 March
2017Audited
Rm%
change
Revenue 31 536,5 26 413,6Retail turnover 28 593,0 23 548,7 21,4Cost of turnover (13 591,9) (11 845,2)Gross profit 15 001,1 11 703,5Interest income 1 755,8 1 736,9Other income 1 187,7 1 128,0Trading expenses (13 779,0) (10 757,2)Operating profit before acquisition costs and finance costs 4 165,6 3 811,2 9,3Acquisition costs (79,4) –Finance costs (696,6) (607,4)Profit before tax 3 389,6 3 203,8Income tax expense (953,5) (851,3)Profit for the year 2 436,1 2 352,5
Attributable to:Equity holders of The Foschini Group Limited 2 434,8 2 351,4Non-controlling interest 1,3 1,1Profit for the year 2 436,1 2 352,5
Earnings per ordinary share (cents)TotalBasic 1 082,6 1 108,0 (2,3)Diluted (basic) 1 072,3 1 098,6 (2,4)
Earnings per ordinary share (excluding acquisition costs) (cents) Headline 1 136,5 1 099,2 3,4Diluted (headline) 1 125,7 1 089,9 3,3
Condensed consolidated income statement
GREYMATTER & FINCH # 12303
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