2018 Pricing - Absa · Notes: 1. A currency conversion fee of 2,75% (of the rand value of the transaction) applies to any transaction outside South Africa. 2. Customers can register

2018 Pricing

Retail Banking

Pricing effective from 11 July 2018

Contents

Basic Banking 4

• Transact

Daily Banking 9

• Flexi Account

• Flexi Value Bundle

Full-value Banking 15

• Gold PAYT/Premium PAYT

• Out of Bundle Fees – Flexi Value Bundle, Gold Value Bundle, Premium Banking, Student Silver, Prosperity, Gold Graduate, Islamic Value Bundle

• Gold Value Bundle/Premium Banking 20

Youth Banking 22

• MegaU

Student Banking 27

• Student Silver

• Gold Graduate

Seniors Banking 31

• Prosperity

Islamic Banking 34

• Islamic Youth

• Islamic Savings

• Islamic Current Account – Value Bundles

Savings and Investments 45

• TruSave/Depositor Plus/Cash Invest Tracker/Club Account/Travel Club/Investment Club/Grocery Stokvel

• Tax-free Savings

• Money Market Fund

• Call Account

• Investor Plus, Notice Select, Future Plan, TargetSave and Islamic TargetSave

Credit Cards 57

• Student, Transact Credit, Gold, Premuim

Home Loans 61

International Banking 63

Other offerings 67

• Prepaid Debit Card

• Safe custody

• Mobile Banking Lite

• Sling Account

Frequently asked questions 71

Contents (continued)

4

Basic Banking

TransactMonthly fees

Monthly administration fee R4,99

Monthly subscription fees – Online, Mobile, Telephone Banking No charge

Deposits

Cheque deposit: Branch counter R40,35

Cheque deposit: Absa ATM No charge

Cash deposit: Branch counter R8,07 + R2,02/R100

Cash deposit: Absa ATM R4,54 + R1,41/R100

Cardless cash deposit: Cash acceptor R6,05 + R1,61/R100

Cash withdrawals

Branch counter R60,53 + R1,66/R100

Absa ATM R6,05

Point of sale (POS) R1,31

Absa-supported ATM R6,05

Saswitch ATM/Post Office terminal R12,11

Overseas ATM/POS/Barclays ATM(1) R60,53

Global Alliance Partners R60,53

Purchases

Prepaid Top-up at Absa ATM, POS, Online, Mobile, Telephone (IVR) R1,51

Prepaid Top-up at Absa-supported ATM R4,54

Prepaid Top-up at Saswitch ATM R7,57

POS – local/overseas(1) No charge

Basic Banking

5

TransactAccount payments and funds transfersAccount payments• Branch counter• Absa ATM • Online/Mobile• Telephone (IVR)• Telephone Adviser-assisted

R60,53R3,78R2,02R8,57R15,64

Immediate interbank payments • Online, Mobile, Telephone (IVR)• Telephone Adviser-assisted

R60,53R67,59

Account verification• Online R6,05Debit and stop orders• Internal debit orders• External debit orders• Stop orders

No chargeR3,78No charge

Funds transfers• Absa ATM, Online, Mobile, Telephone (IVR)• Branch counter• Telephone Adviser-assisted

No chargeR60,53R7,06

CashSend• Absa ATM, Mobile, Online, Sling Pay

R8,57

Basic Banking

No charges applicable• Internal debit orders

• Stop orders

• Absa ATM, Online, Mobile and Telephone (IVR) funds transfers.

6

Basic Banking

TransactBalance enquiries

Branch counter R7,06

Absa ATM/Absa-supported ATM/POS No chargeSaswitch ATM/Post Office terminal/Overseas ATM/Barclays ATM R7,06

Online, Mobile, Telephone (IVR) No charge

Telephone Adviser-assisted R7,06

Statement fees

Absa ATM ministatement R7,06

Absa CAT terminal full statement R14,12

Branch counter full statement R28,25

Mailed statement R28,25

eStatement(2) No chargeTransaction history• Enquiry – Online, Mobile, Telephone (IVR)(3)

• Enquiry – Telephone Adviser-assisted(3)

No chargeR28,25

Archived statements/Tax certificate – Online R7,06 per statementCopies of statements (per statement)• Less than 4 months old• 4 months or older

R28,25R60,53

No charges applicable• Online, Mobile and Telephone (IVR) balance enquiries.

7

Notes:

1. A currency conversion fee of 2,75% (of the rand value of the transaction) applies to any transaction outside South Africa.

2. Customers can register for eStatements by logging onto Absa Online and clicking on the ‘Profile’ menu bar and then on ‘Manage eStatements’, or via Telephone Banking or by sending their request to [email protected]

3. An additional fee of R2,02 is applicable if request is emailed or R12,11 for fax.

Basic Banking

TransactAdministration fees

Bank cheque R126,10Stop payments• Branch, Telephone Adviser-assisted• Online

R60,53R30,26

Stop order establishment/amendment fee • Branch, Online, Telephone Adviser-assisted No chargeSpecial clearance R126,10

Debit card replacement fee R141,23

Debit card – Face-to-Face delivery R176,54

Other fees

Notification fee (SMS or email) R0,55

Dishonoured/Returned payment R6,05Notice of payment or reminders (Online, Mobile, Telephone)• SMS | Email | Fax R1,26 | R1,26 | R12,11Absa Online notifications (includes RVN, TVN, logon alert)• SMS | Email No chargeDeclined fee (insufficient funds) • Absa ATM• Saswitch/POS/Absa-supported ATM/Overseas ATM/Post Office

No charge R6,05

Returned cheque deposit R6,05Debit orders disputed• Online before 40 days lapsed• In branch before 40 days lapsed• In branch after 40 days lapsed


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9

Daily Banking

Flexi AccountPricing options

Seniors Rebate Banking minimum balance(1) R5 000

Monthly fees



Deposits



Cash deposit: Branch counter R8,07 + R1,61/R100 (min R35,31)



Cash withdrawals


Absa ATM R4,54 + R1,41/R100


Absa-supported ATM R7,57 + R1,41/R100

Saswitch ATM/Post Office terminal R10,59 + R1,41/R100



Purchases




POS – local R3,88

POS – local/overseas(2) R3,88

Flexi Account

Daily Banking

10

Flexi AccountAccount payments and funds transfersAccount payments• Absa ATM• Online, Mobile, Telephone (IVR) • Branch counter • Telephone Adviser-assisted

R8,57R8,57R60,53R15,64


R60,53R67,59



Funds transfers• Absa ATM• Online, Mobile, Telephone (IVR)• Branch counter• Telephone Adviser-assisted

No chargeNo chargeR60,53R7,06

CashSend• Absa ATM• Online, Mobile, Sling Pay

R8,57 + R1,41/R100R8,57 + R1,41/R100

Balance enquiries Branch counter R7,06Absa ATM R1,77POS R1,77Absa-supported ATM R4,29Saswitch ATM/Post Office terminal/Overseas ATM/POS/Barclays ATM R7,06Online, Mobile, Telephone (IVR) No charge


Flexi Account

Daily Banking

11

Flexi AccountStatement fees Absa ATM ministatement R7,06Absa CAT terminal full statement R14,12Full statement: Branch counter R28,25Mailed statement R28,25eStatement(3) No charge

Transaction history• Enquiry – Online, Mobile, Telephone (IVR)(4)


No chargeR28,25


R28,25R60,53

Administration feesBank cheque R126,10Stop payments• Branch, Telephone Adviser-assisted• Online

R60,53R30,26

Stop order establishment/amendment fee • Branch, Online, Telephone Adviser-assisted No charge

Special clearance R126,10Debit card replacement fee R141,23Debit card – Face-to-Face delivery R176,54

Flexi Account

Daily Banking

12

Flexi AccountOther feesNotification fee (SMS or email) R0,55Dishonoured/Returned payment R8,57Notice of payment or reminders (Online, Mobile, Telephone)• SMS | Email | Fax R1,26 | R1,26 | R12,11Absa Online notifications (includes RVN, TVN, logon alert)• SMS | Email No chargeDeclined fee (insufficient funds)(5) R6,05



Notes:1. Fees shaded indicate that no charge will be levied on this transaction when the minimum monthly account balance of R5 000 is maintained throughout the month. This option is only available to our

senior customers (aged 55 or over).




5. Includes the following: Absa ATM, Absa-supported ATM, Saswitch ATM, Post Office, Overseas ATM and POS.

Flexi Account

Daily Banking

13

All other transactions not included in the above list or where transactions are on specific limits, will be charged Out of Bundle fees as reflected on the Pay-as-you-transact pricing table on page 16.

Flexi Value BundleMonthly fees

Monthly service fee R59,52


Transactions includedDebit card purchases and withdrawals (Local)• Debit and cheque card purchases• Point-of-sale (POS) cash withdrawals

Unlimited

Funds transfers and internal payments• Funds transfers via Absa ATM, Online, Mobile, Telephone (IVR)• Internal debit orders• Stop orders

Unlimited

Electronic information enquiries• Statement – Absa ATM (mini), Online and Telephone (IVR)• Balance enquiries – Absa ATM, POS, Online, Mobile and Telephone (IVR)

Unlimited

Notification (SMS or email) No charge

eStatement(1) No charge

Cash withdrawals Absa ATM 3Electronic account and beneficiary payments• Account payments via Absa ATM, Online, Mobile, Telephone (IVR)• External debit orders

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Additional features

Funeral cover(2) R15 000

Note:


2. Terms and conditions apply. Visit absa.co.za. Underwritten by Absa Life Limited Authorised Financial Services Provider FSP 36116.

The following Online, Mobile and Telephone Banking transactions will generate a separate fee (in addition to the monthly service fee) on Value Bundles:• Archived statements• Immediate interbank payments• Notice of payments or reminders (fax, email and SMS)• CashSend• Tax certificates• Stop payments of cheques and debit orders• Account verification.

Flexi Value Bundle

With the Flexi Value Bundle, we offer you a selection of transactions for a low monthly fee of R59,52.

Daily Banking

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15

Full-value Banking

Full-value BankingGold PAYT, Premium PAYT

Out of Bundle fees Flexi, Gold Value Bundle, Premium Banking, Student Silver, Prosperity, Gold Graduate and Islamic Value Bundle.

Pay-as-you-transactMonthly feesProsperity, Gold PAYT monthly account fee R45,39Premium PAYT monthly account fee R65,57Monthly subscription fees – Online, Mobile, Telephone Banking No chargeDeposits Cheque deposit: Branch counter R40,35Cheque deposit: Absa ATM No chargeCash deposit: Branch counter R8,07 + 1,61% of deposit value (min R35,31)Cash deposit: Absa ATM R4,54 + R1,41/R100Cardless cash deposit: Cash acceptor R6,05 + 1,61% of deposit valueCash withdrawals Branch counter R60,53 + R1,66/R100Absa ATM R4,54 + R1,41/R100Point of sale (POS) R4,54Absa-supported ATM R7,57 + R1,41/R100Saswitch ATM R10,59 + R1,41/R100Overseas ATM/POS/Barclays ATM(1) R60,53Global Alliance Partners R60,53Cheque encashment R60,53 + R1,66/R100 plus cheque issued feePurchases Prepaid Top-up at Absa ATM, POS, Online, Mobile, Telephone (IVR) R1,51Prepaid Top-up at Absa-supported ATM R4,54Prepaid Top-up at a Saswitch ATM R7,57POS – local/overseas(1) R3,88

16

Full-value Banking

Pay-as-you-transactAccount payments and funds transfersAccount payments• Absa ATM, Online, Mobile, Telephone (IVR) • Branch counter • Telephone Adviser-assisted

R8,57R60,53R15,64


R60,53R67,59





CashSend• Absa ATM, Online, Mobile, Sling Pay R8,57 + R1,41/R100Cheque issued(2) R100,88Balance enquiries Branch counter R7,06Absa ATM R1,77POS R1,77Absa-supported ATM R4,29Saswitch ATM/Overseas ATM/POS/Barclays ATM R7,06Online, Mobile, Telephone (IVR) No chargeTelephone Adviser-assisted R7,06

17

Pay-as-you-transactStatement fees Absa ATM ministatement R7,06Absa CAT terminal full statement R14,12Full statement: Branch counter R28,25Mailed statement(3) R28,25eStatement(4) No chargeTransaction history• Enquiry – Online, Mobile, Telephone (IVR)(5)


No chargeR28,25


R28,25R60,53

Administration feesBank cheque/marked cheque R126,10Stop payments• Branch, Telephone Adviser-assisted• Online

R60,53R30,26

Stop order establishment/amendment fee • Branch, Online, Telephone Adviser-assisted No chargeSpecial clearance R126,10Debit card replacement fee R141,23Debit card – Face-to-Face delivery R176,54

Full-value Banking

18

Full-value Banking

Notes:1. A currency conversion fee of 2,75% (of the rand value of the transaction) applies to any transaction outside South Africa.

2. Only applicable to accounts that allow cheques to be issued.

3. No charges are applicable for Student Silver monthly mailed statment.



6. Overdraft ledger fees and unauthorised debit balance fees will not be charged on Student Silver and Gold Graduate.

7. An unauthorised debit balance fee is applicable when an account without an approved limit goes into a debit position.

8. A honouring fee will be charged for each transaction paid against uncleared funds or when we allow payments in excess of the available funds in the account.

9. Increasing to R151,32 per transaction from the 4th occurrence within 12 months. Cheques that are unpaid will be levied a flat fee of R151,32 from the first occurrence.


Pay-as-you-transactOther feesNotification fee (SMS or email) R0,55Overdraft ledger fee (pm)(6) R69,00Unauthorised debit balance fee(7) R100,88Honouring fee(8) R60,53 Dishonoured/Returned payment(9) R50,44Notice of payment or reminders (Online, Mobile, Telephone)• SMS | Email | Fax R1,26 | R1,26 | R12,11Absa Online notifications (includes RVN, TVN, logon alert)• SMS | Email No chargeDeclined fee (insufficient funds)(10) R6,05Returned cheque deposit R126,10Debit orders disputed• Online before 40 days lapsed• In branch before 40 days lapsed• In branch after 40 days lapsed


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Gold Value Bundle Premium Banking Monthly fees

Monthly service fee R105,92 R170,48Discounted monthly service fee:• For maintaining a balance of:

- more than R30 000 = 50% discount; or- more than R50 000 = 50% discount

R52,96N/A

N/AR85,24


No charge

DragonPass monthly fee (optional)(1) N/A R59,52Transactions included

Absa ATM cash deposits• Cash deposit: Absa ATM• Cash deposit: Cash acceptor• Cardless cash deposit: Cash acceptor

5 5

Absa ATM cash withdrawals • Cash withdrawals Absa ATM 5 7

Debit card purchases and withdrawals (Local)• Debit and cheque card purchases• Point-of-sale (POS) cash withdrawals

Unlimited Unlimited

Electronic account and beneficiary payments• Account payments via Absa ATM, Online, Mobile, Telephone (IVR)• External debit orders

Unlimited Unlimited

Funds transfers and internal payments• Funds transfers via Absa ATM, Online, Mobile, Telephone (IVR)• Internal debit orders• Stop orders

Unlimited Unlimited


Unlimited Unlimited

Notification fee (SMS or email) No charge No chargeeStatement(2) No charge No chargeRoll-over of unused transactions(3) 1 month 1 month

Full-value Banking

Gold Value Bundle/Premium Banking

With the Value Bundle pricing option we offer you a selection of transactions for a low monthly fee. When you’ve used all the transactions in your bundle, you will pay Out of Bundle fees as per the pricing table on page 16. Transactions as allocated in your Value Bundle will roll over for one month if not used. You can get a 50% discount on your monthly fee if you maintain a set positive balance in your account. Furthermore, if your spouse chooses to take up Premium Banking he/she qualifies for a 50% discount on his/her monthly fee. No charges are applicable on monthly subscriptions to NotifyMe, as well as Online, Telephone and Mobile Banking.

20

All other transactions not included in the above list or transactions done in excess of specific limits, will be charged Out of Bundle fees as reflected on the Pay-as-you-transact pricing table on page 16.

*The spouse discount of 50% is only available to Premium Banking customers where the spouse also qualifies for a Premium Banking account based on the recommended individual minimum income criteria. The discount only applies to the Transactional Account bundled fees.

Notes:

1. Terms and conditions apply. The first 6 visits per annum via DragonPass are included in the bundle. Visits in excess of 6 will be charged at the lounge at a fixed rand value of R160,00 at domestic lounges and R300,00 at international lounges.


3. Unused transactions for the current month will be added to the next month’s transaction limits (i.e. a Gold Value Bundle customer who only uses 2 ATM withdrawals will have 8 ATM transactions in the following month).

4. Terms and conditions apply. Visit absa.co.za

5. Terms and conditions apply. Visit absa.co.za. Underwritten by Absa Life Limited Authorised Financial Services Provider FSP 36116.

The following Online, Mobile and Telephone Banking transactions will generate a separate fee (in addition to the monthly service fee) on Value Bundles and Premium Banking:

• Archived statements• Immediate interbank payments• Notice of payments or reminders (fax, email and SMS)• CashSend• Tax certificates• Stop payments of cheques or debit orders• Account verification.

Take-me-Home service(4) N/A 8 pa

Gold Value Bundle Premium Banking Additional features

Spouse discount on monthly service fees* N/A 50%

Lump sum death benefit(5) R20 000 R25 000

Full-value Banking

Unlimited• Debit card purchases and withdrawals (Local)

• Electronic account and beneficiary payments

• Funds transfers and internal payments.

21

Youth Banking

22

MegaUMonthly fees

Monthly administration fee No charge


Deposits



Cash deposit: Branch counter(1) R8,07 + R1,61/R100 (min R35,31)

Cash deposit: Absa ATM First R500 at no charge, thereafter R1,41 per R100

Cardless cash deposit: Cash acceptor First R500 at no charge, thereafter R1,61 per R100

Cash withdrawals


Absa ATM No charge






Purchases

Prepaid Top-up at Absa ATM, POS, Online, Mobile, Telephone (IVR) No charge




Youth Banking

MegaU

No charges applicableNo Monthly

Fee • Absa ATM usage on selected transactions• Free Absa top-up using any Absa ATM, POS, Online,

Mobile or Telephone banking.

23

MegaUAccount payments and funds transfersAccount payments• Absa ATM, Online, Mobile, Telephone (IVR) • Branch counter • Telephone Adviser-assisted

R8,57R60,53R15,64

Immediate interbank payments• Online, Mobile, Telephone (IVR)• Telephone Adviser-assisted

R60,53R67,59






R8,57R8,57 + R1,41/R100

Balance enquiries


Absa ATM No charge

POS R1,77


Saswitch ATM/Post Office terminal/Overseas ATM/POS/Barclays ATM R7,06



Youth Banking

24

Statement fees



Full statement: Branch counter R28,25



Transaction history• Enquiry – Online, Mobile, Telephone (IVR)(4)


No chargeR28,25

Archived statements/Tax certificate – Online R7,06 per statement

Copies of statements (per statement)• Less than 4 months old• 4 months or older

R28,25R60,53

Administration fees

Bank cheque R126,10

Stop payments• Branch, Telephone Adviser-assisted• Online

R60,53R30,26

Stop order establishment/amendment fee • Branch, Online, Telephone Adviser-assisted No charge

Special clearance R126,10



Other fees

Notification fee (SMS or email) No charge

Dishonoured/Returned payment R8,57Notice of payment or reminders (Online, Mobile, Telephone)• SMS | Email | Fax R1,26 | R1,26 | R12,11Absa Online notifications (includes RVN, TVN, logon alert)• SMS | Email No chargeDeclined fee (insufficient funds)(5) R6,05



Youth Banking

MegaU

25

Notes:

1. No charge applicable if deposit is less than R500,00.





Youth Banking

26

Student Banking

27

Student SilverMonthly fee Number of transactions included

R24,21 Unlimited

Student BankingStudent Silver

EasyFeeThe default pricing option on Student Silver is the EasyFee pricing option. With this option you can perform an unlimited number of selected transactions through our self-service channels for a fixed fee of R24,21 a month. For Student Silver, there are no monthly subscription fees for NotifyMe and Online, Mobile and Telephone Banking. Most fees for transactions performed on these channels are included in the monthly service fee. Charges will be levied for immediate interbank payments, notice of payments or reminders, archived statements, tax certificates, stop payments of cheques or debit orders and account verification.

Transactions catered for in EasyFee

The monthly fee includes any combination of the following day-to-day transactions performed on any electronic channel (Absa ATM, Online/Mobile/Telephone Banking [IVR]):

• Absa ATM cash withdrawals• Absa ATM cash deposits(1)

• Absa ATM balance enquiries and ministatements• CashSend at an Absa ATM• Electronic funds transfers• Account payments• Point-of-sale purchases and cash withdrawals (local)• Debit orders and stop orders.

All other transactions not included in the above list (e.g. Saswitch transactions, branch counter transactions) will be charged Out of Bundle fees as reflected on the Pay-as-you-transact pricing table on page 16. No charges are applicable for Student Silver, monthly mailed statements and eStatements(2).

Note:

1. Excludes cardless cash deposits.

2. Customer can register for eStatements by logging onto Absa Online and clicking on the ‘Profile’ menu bar and then on ‘ Manage eStatements’, or via Telephone Banking or by sending their request to [email protected]

28

With the Graduate pricing option we offer you a selection of transactions for a low monthly fee. When you’ve used all the transactions in your bundle, you will pay Out of Bundle fees as per the pricing table on page 16. Transactions as allocated in your Value Bundle will roll over for one month if not used. Plus you benefit from our exciting Value-added services.

Gold Graduate Monthly fees

Monthly service fee (1) R52,96Discounted monthly service fee:• For maintaining a balance of:

- more than R30 000 = 50% discount R26,48Monthly subscription fees – Online, Mobile, Telephone Banking No charge

Transactions includedAbsa ATM cash deposits• Cash deposit: Absa ATM• Cash deposit: Cash acceptor• Cardless cash deposit: Cash acceptor

5

Absa ATM cash withdrawals • Cash withdrawals Absa ATM

5

Debit card purchases and withdrawals (Local)• Debit and cheque card purchases• Point-of-sale (POS) cash withdrawals

Unlimited


Unlimited

Funds transfers and internal payments• Funds transfers via Absa ATM, Online,

Mobile, Telephone (IVR)• Internal debit orders• Stop orders

Unlimited


Unlimited



Roll-over of unused transactions(3) 1 month

All other transactions not included in the above list, or transactions done in excess of specific limits, will be charged at Out of Bundle fees as reflected on the Pay-as-you-transact pricing table on page 16.

Student BankingGold Graduate

29

Notes:

1. The first twelve months, thereafter account is migrated to Gold Value Bundle.


3. Unused transactions for the current month will be added to the next month’s transaction limits (i.e. a Gold Graduate customer who only uses 2 ATM withdrawals will have 8 ATM transactions in the following month).

The following Online, Mobile and Telephone Banking transactions will generate a separate fee (in addition to the monthly service fee) on Gold Graduate:

• Archived statements• Immediate interbank payments• Notice of payment or reminders (fax, email and SMS) • CashSend• Tax certificates• Stop payments of cheques or debit orders• Account Verification.

Student BankingGold Graduate

30

31

Seniors Banking

Rebate BankingMinimum monthly account balance R15 000

Maximum rebate amount R504,39Minimum balance to be maintained in the current account or in one of the following investments with Absa to qualify for rebates:• Credit balance in current account• 12-month (or longer) Fixed Deposit• 12- to 18-month Bonus Deposit• Linked Rate Deposit• MoneyBuilder• Money Market Fund• Investment Advantage• Depositor Plus• TruSave• Notice Select• Tax-free Savings• Dynamic Fixed Deposit

R15 000 R15 000 R15 000 R15 000 R15 000R15 000 R15 000 R15 000R15 000R15 000 R15 000R15 000

ProsperityThe Prosperity Account is one of the most affordable ways to bank if you are 55 years and older and earn more than R2 000 a month. If you can afford to maintain a credit balance of R15 000,00 in your current account or invest the required minimum as per below, you have access to Prosperity Rebate Banking, where you receive up to R504,39 rebate amount on your daily banking transactions. As a Prosperity customer, you also qualify for additional interest rate benefits on a selection of our investment accounts.

Seniors Banking

Prosperity

Earn up to

R504,39 back a month

• Access to Prosperity Rebate Banking

• Minimum account balance of R15 000 to qualify.

Prosperity customers will receive a rebate amount on most transactional charges. Charges will be levied for immediate interbank payments, notice of payments or reminders, archived statements, CashSend ,tax certificates, stop payments of cheques or debit orders and account verification.

32

33

Transactions exempt with Rebate BankingTransaction types

Monthly fees

Monthly account fee

Deposits

Cheque deposit: Branch counter/Absa ATM

Cash deposit: Branch counter/Absa ATM

Cash withdrawals

Branch counter

Absa ATM

Point of sale (POS) – local

Account paymentsAccount payments• Absa ATM• Branch counterDebit orders and stop orders• Internal debit orders• External debit orders• Stop ordersPurchasesPrepaid Top-up:Absa ATM/POS

POS – local

Funds transfers

Branch counter

Absa ATM

Balance enquiries

Absa ATM

Statement fees

Absa ATM ministatement

Mailed statement

Other fees

Notification fee (SMS or email)

Cheque encashment

Cheques issued

Chequebooks

Prosperity

Seniors Banking

All other transactions not included in the above list (e.g. Saswitch transactions) will be charged Out of Bundle fees as reflected on the Pay-as-you-transact pricing table on page 16.

33

34

Islamic Banking

35

Islamic YouthMonthly fees



Deposits




Cash deposit: Absa ATM First R500 at no charge, thereafter R1,41 per R100

Cardless cash deposit: Cash acceptor First R500 at no charge, thereafter R1,61 per R100

Cash withdrawals


Absa ATM No charge




Overseas ATM/POS/Barclays ATM (2) R60,53


Purchases

Prepaid Top-up at Absa ATM, POS, Online, Mobile, Telephone (IVR) No charge




Islamic BankingIslamic Youth

35

Account payments and funds transfersAccount payments• Absa ATM, Online, Mobile, Telephone (IVR) • Branch counter • Telephone Adviser-assisted

R8,57R60,53R15,64


R60,53R67,59






R8,57R8,57 + R1,41/R100

Islamic Youth


36

Islamic YouthBalance enquiries


Absa ATM No charge

POS R1,77





Statement fees







No chargeR28,25


R28,25R60,53

Administration fees


R60,53R30,26

Stop order establishment/amendment fee • Branch, Online, Telephone Adviser-assisted No chargeSpecial clearance R126,10




37

Islamic YouthOther fees





Notes:

1. No charge applicable if deposit is less than R500,00.






38

Islamic Savings

This is a Shari’ah-compliant transactional savings account that provides you with a pre-agreed profit-share ratio and a card that you can use to access your funds at any time via ATMs or Absa branches. There is no minimum or maximum investment period.

You can do all types of electronic payments and transfers, and if you have R16 500 or more in your account, certain transaction fees will be waived. A minimum initial deposit of R50,00 is required to open the account and a minimum balance of R50,00 must be maintained.

Islamic SavingsPricing options

Standard fee √

Rebate Banking(1) minimum balance R16 500

Monthly fees



Deposits






Cash withdrawals


Absa ATM R4,54 + R1,41/R100






Islamic Banking

39

Islamic SavingsPurchases




POS – local/overseas(2) R3,88

Account payments and funds transfersAccount payments• Absa ATM• Online, Mobile, Telephone (IVR) • Branch counter • Telephone Adviser-assisted

R8,57R8,57R60,53R15,64


R60,53R67,59



No charge applicable• Monthly subscription for Online, Mobile and Telephone Banking

• Internal Debit Orders and Stop Orders.

Islamic Savings

Islamic Banking

40

Islamic SavingsAccount payments and funds transfersFunds transfers• Absa ATM• Online, Mobile, Telephone (IVR)• Branch counter• Telephone Adviser-assisted

No chargeNo chargeR60,53R7,06


R8,57 + R1,41/R100R8,57 + R1,41/R100

Balance enquiries


Absa ATM R1,77

POS R1,77





Statement fees







No chargeR28,25


R28,25R60,53

Islamic Savings

Islamic Banking

41

Administration fees


R60,53R30,26

Stop order establishment/Amendment fee • Branch, Online, Telephone Adviser-assisted No chargeSpecial clearance R126,10


Debit card –Face-to-Face delivery R176,54

Other fees





Islamic Savings

Notes:

1. Fees shaded indicate that no charge will be levied on this transaction when the minimum monthly account balance of R16 500 is maintained throughout the month.





Islamic Savings

Islamic Banking

42

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Islamic Current Account

Value Bundles

This is a Shari’ah-compliant cheque product based on a Qardh structure, and offers a transactional account vehicle that allows you to have an affordable Flexi, Gold Value Bundle or Premium Banking pricing option. Bank from as little as R59,52 a month with a Value Bundle. With the Value Bundle pricing option we offer you a selection of transactions for a low monthly fee. When you’ve used all the transactions in your bundle, you will pay standard fees per transaction as per the Pay-as-you-transact pricing table on page 16.

Flexi Value Bundle

Gold Value Bundle

Premium Banking

Monthly fees

Monthly service fees R59,52 R105,92 R170,48Discounted monthly service fee:• For maintaining a balance of:

- more than R30 000 = 50% discount; or- more than R50 000 = 50% discount

N/AN/A

R52,96N/A

N/AR85,24

Monthly subscription fees – Online, Mobile, Telephone Banking No charge No charge No charge

DragonPass monthly fee (optional)(1) N/A N/A R59,52

Transactions includedAbsa ATM cash deposits• Cash deposit: Absa ATM• Cash deposit: Cash acceptor• Cardless cash deposit: Cash acceptor

0 5 5

Absa ATM cash withdrawals • Cash withdrawals Absa ATM

3 5 7

Debit card purchases and withdrawals (Local)• Debit card purchases• Point-of-sale (POS) cash withdrawals

Unlimited Unlimited Unlimited


11 Unlimited Unlimited

Premium

for only

R170,48• Unlimited debit card

purchases and withdrawals

• Unlimited electronic account and beneficiary payments.a month

Islamic Banking

43

Flexi Value Bundle

Gold Value Bundle

Premium Banking

All other transactions not included in the above list or transactions done in excess of specific limits, will be charged Out of Bundle fees as reflected on the Pay-as-you-transact pricing table on page 16.

Notes:

1. The first 6 visits per annum via DragonPass are included in the bundle. Visits in excess of 6 will be charged at the lounge at a fixed rand value of R160,00 at domestic lounges and R300,00 at international lounges.


3. Unused transactions for the current month will be added to the next month’s transaction limits (i.e. a Gold Value Bundle customer who only uses 2 ATM withdrawals will have 8 ATM transactions in the following month).

The following Online, Mobile and Telephone Banking transactions will generate a separate fee (in addition to the monthly service fee) on Value Bundles:

• Archived statements• Immediate interbank payments• Notice of payments or reminders (fax, email and SMS)• CashSend• Tax certificates• Stop payments of cheques and debit orders • Account verification.

Transactions includedFunds transfers and internal payments• Funds transfers via Absa ATM, Online, Mobile, Telephone (IVR)• Internal debit orders• Stop orders




Notification fee (SMS or email) No charge No charge No charge

eStatement(2) No charge No charge No charge

Roll-over of unused transactions(3) N/A 1 month 1 month

Additional features

Spouse discount on monthly service fees* N/A N/A 50%

Lump sum Takaful benefit R5 000 R20 000 R25 000

Islamic Current Account

Value Bundles

Islamic Banking

*The spouse discount of 50% is only available to Premium Banking customers where the spouse also qualifies for a Premium Banking account based on the recommended individual minimum income criteria. The discount only applies to the Transactional Account bundled fees.

44

45

Savings and Investments

Savings and InvestmentsTruSave, Depositor Plus, Cash Invest Tracker, Club Account, Travel Club, Investment Club, Grocery Stokvel, Tax-free Savings and Money Market Fund

TruSave Depositor Plus/ Cash Invest Tracker

Club Account/Travel Club/ Investment Club/Grocery Stokvel

Monthly fees

Monthly administration fee No charge No charge No charge

Deposits

Cheque deposit: Branch counter R40,35 R40,35 R40,35

Cheque deposit: Absa ATM No charge No charge N/A

Cash deposit: Branch counterR8,07 + R1,61/R100(min R35,31)

R8,07 + R1,61/R100(min R35,31)

R8,07 + R1,61/R100 (min R35,31) (first 1 free pm)

Cash deposit: Absa ATMR4,54 + R1,41/R100(first 4 ATM cash deposits free pm)

R4,54 + R1,41/R100N/A

Cardless cash deposit: Cash acceptor R6,05 + R1,61/R100 R6,05 + R1,61/R100 R4,54 + R1,41/R100

Cash withdrawals

Branch counter R60,53 + R1,66/R100 R60,53 + R1,66/R100 R60,53 + R1,66/R100

Absa ATMR7,57 + R1,41/R100(first 2 free Absa ATM pa)

R7,57 + R1,41/R100 (first 2 free Absa ATM pa) N/A

Absa-supported ATM R10,59 + R1,41/R100 R10,59 + R1,41/R100 N/A

Saswitch ATM R13,62 + R1,41/R100 R13,62 + R1,41/R100 N/A

Overseas ATM(1)/Barclays ATM R60,53 R60,53 N/A

Global Alliance Partners R60,53 R60,53 N/A

Account payments and funds transfers Account payments• Absa ATM• Branch counter

N/AN/A

N/AN/A

N/AR60,53

Debit and stop orders• Internal debit orders• External debit orders• Stop orders

N/AN/AN/A

N/AN/AN/A


Funds transfers• Absa ATM• Branch counter

No chargeR60,53

No chargeR60,53

N/AR60,53

46

TruSave Depositor Plus/ Cash Invest Tracker

Club Account/Travel Club/ Investment Club/Grocery Stokvel

Balance enquiries

Branch counter R7,06 R7,06 R7,06

Absa ATM R1,77 (first 2 free pm) R1,77 N/A

Absa-supported ATM R4,29 R4,29 N/A

Saswitch ATM R7,06 R7,06 N/A

Statement fees

Branch counter full statement R28,25 R28,25 R28,25

Absa ATM ministatement R7,06 (first 2 free pm) R7,06 N/A

Absa CAT terminal full statement R14,12 R14,12 N/A

Mailed statement R28,25 No charge R28,25

eStatement(2) No charge No charge No charge

Administration fees

Bank cheque R126,10 R126,10 R126,10

Special clearance N/A N/A R126,10

Debit card replacement fee R141,23 R141,23 N/A

Debit card – Face-to-Face delivery R176,54 R176,54 N/A

Other fees

Notification fee (SMS or email) R0,55 R0,55 No charge

Dishonoured/Returned payment(3) N/A N/A R36,32Declined fee (insufficient funds)• Absa ATM• Absa-supported ATM• Saswitch ATM • POS

R6,05R6,05R6,05N/A

R6,05R6,05R6,05N/A

N/AN/A N/A N/A

Returned cheque deposit R126,10 R126,10 R126,10Debit orders disputed• Online before 40 days lapsed• In branch before 40 days lapsed• In branch after 40 days lapsed





Notes:



3. Increasing to R50,44 per transaction from the 4th occurrence within 12 months.

47

Tax-free SavingsMonthly fees


Deposits






Cash withdrawals


Absa ATM/Absa-supported ATM N/A

Saswitch ATM/Overseas ATM/Barclays ATM N/A

Account payments and funds transfers Account payments• Absa ATM/Branch counter

N/A

Debit and stop orders N/AFunds transfers• Absa ATM • Branch counter

No chargeR60,53

Balance enquiries


Absa ATM R1,77


Saswitch ATM/Barclays ATM R7,06

Statement fees

Branch counter full statement R28,25





Tax-free Savings

The Tax-free Savings Account is a smart way to save, with immediate access to your money. Your interest return is protected from tax. Contribute up to a maximum of R33 000 per tax year, with a maximum lifetime contribution limit of R500 000.


48

Tax-free SavingsAdministration fees

Bank cheque R126,10

Stop payment instruction/Special clearance N/A

Debit card replacement fee N/A

Other fees


Dishonoured/Returned payment N/A

Declined fee (insufficient funds) N/A

Returned cheque deposit R126,10

Note:


Tax-free Savings

No Monthly

Fee• Contribute up to

maximum of R33 000 per tax year

• Immediate access to your money.


49

Money Market FundMonthly fees


Commission

All credits to account except for counter cash deposits 0,4035%

Deposits

Cheque deposit: Branch counter/Absa ATM Commission applicable


Cash deposit: Absa ATM Commission applicable

Cardless cash deposit: Cash acceptor Commission applicable

Cash withdrawals

Branch counter(1) R60,53 + R1,66/R100

Absa ATM(1) R7,57 + R1,41/R100 (first 2 free Absa ATM pa)


Saswitch ATM R13,62 + R1,41/R100

Overseas ATM/Barclays ATM(2) R60,53


Funds transfers

Absa ATM/Branch counter No charge

Balance enquiries

Branch counter/Absa ATM No charge


Saswitch ATM R7,06

Statement fees

Branch counter full statement No charge

Absa ATM ministatement No charge

Absa CAT terminal full statement No charge




50

51

Money Market FundAdministration fees

Bank cheque(1) R126,10

Special clearance No charge



Other fees


Dishonoured/Returned payment N/A

Declined fee (insufficient funds)(4) No charge

Returned cheque deposit R126,10

Notes:

1. Provided a minimum balance of R100 000 is maintained in the account at all times, the transactions indicated will be exempt from standard charges.





51

Call AccountMonthly fees

Monthly account fee No charge

Monthly subscription fees – Online, Mobile, Telephone Banking(1) R99,87

Deposits






Cash withdrawals


Absa ATM R4,54 + R1,41/R100





Global Alliance Partner R60,53

Purchases

Prepaid Top-up at Absa ATM, POS, Online, Mobile, Telephone (IVR) N/A

Prepaid Top-up at Absa-supported ATM N/A

Prepaid Top-up at Saswitch ATM N/A

POS – local/overseas(2) N/A


Account payments and funds transfers Account payments• Absa ATM, Online, Mobile • Telephone (IVR)• Branch counter

R8,57R15,64R60,53


R60,53R67,59



52

Call AccountAccount payments and funds transfersFunds transfers• Absa ATM, Online, Mobile, Telephone (IVR)• Branch counter• Telephone Adviser-assisted


CashSend• Absa ATM, Online, Mobile, Telephone (IVR), Sling Pay R8,57 + R1,41/R100Balance enquiries


Absa ATM R1,77

POS R1,77






Statement fees







No chargeR28,25


R28,25R60,53

Administration fees


R60,53R30,26

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54

Call AccountAdministration feesStop order establishment/amendment fee • Branch, Online, Telephone Adviser-assisted No chargeSpecial clearance R126,10




Other fees


Dishonoured/Returned payments(5) R50,44Notice of payment or reminders (Online, Mobile, Telephone)• SMS | Email | Fax R1,26 | R1,26 | R12,11Absa Online notifications (includes RVN, TVN, logon alert)• SMS | Email No chargeDeclined fee (insufficient funds)(6) R6,05



Notes:

1. This fee is not applicable to retail customers.




5. Increasing to R151,32 per transaction from the 4th occurrence within 12 months.


54

Investor Plus, Notice Select, FuturePlan, TargetSave, Islamic TargetSave

Monthly fees

Monthly account fee No charge

Monthly management fee for Investor Plus R75,66

Deposits




Cash deposit: Absa ATM (first 2 ATM cash deposits free pm) R4,54 + R1,41/R100 (first 2 ATM cash deposits free pm)


Cash withdrawals


Absa ATM R7,57 + R1,41/R100

Absa- supported ATM R10,59 + R1,41/R100


Funds transfer

Absa ATM, Online, Mobile No charge


Balance enquiries


Absa ATM R1,77

Absa- supported ATM R4,29

Saswitch ATM R7,06


55


56

Investor Plus, Notice Select, FuturePlan, TargetSave, Islamic TargetSave

Statement fees


Ministatement: Absa ATM R7,06

Absa CAT terminal R14,12



Administratin fees

Debit card replacement fees R141,23

Debit card - Face-to-face delivery R176,54

Note


Terms and conditions apply. Absa Investment Management Services Proprietary Limited Reg No 19801002425107 Authorised Financial Services Provider, 524 Absa Life Limited

Authorised Financial Services Provider (FSP No 36116)

Early redemption fees are applicable subject to your Savings Plan.

Credit Cards

57

Credit CardsIt’s smarter to use your credit card for purchases than using cash, and here’s why:

• You get up to 57 interest-free days on purchases, excluding cash withdrawals, casino transactions, Absa Online transfers, fuel purchases and budget plan purchases. This applies if all outstanding balances on the credit card account were fully paid by the due dates. Cash and Garage Card transactions are not included in the interest-free period, as interest is charged from the date of transaction. Terms and conditions apply. Visit absa.co.za

• Avoid paying cash deposit fees when you transfer payments to your credit card using electronic channels (Online, Mobile or ATM).

Tip: Use your credit card for fuel purchases, as no transaction fees are charged.

Credit Card Monthly Account Fee(1)

Card type Student Transact Silver Affinities Gold + Affinities PremiumCredit Card N/A R12,11 pm N/A R21,18 pm R50,44 pm

Affinity Card N/A N/A R21,18 pm R21,18 pm N/A

Secondary Card N/A R15,13 pm R15,13 pm R15,13 pm R15,13 pm

Credit CardsMonthly fees

Credit Facility Service Fee(2) R25,22

Garage Cards R39,34


Purchases

Credit Card purchases No charge

Garage Card purchases R5,55

Deposits





Premium

No charge applicable

on credit card purchases

for only

R50,44 a month

58

Credit CardsCash withdrawals


Absa ATM R4,54 + R1,41/R100



Overseas ATM(3) R60,53

Point of sale (POS) (local) R4,54

Account payments and funds transfersAccount payments• Absa ATM R8,57Funds transfers• Absa ATM• Branch counter

No chargeR60,53

Balance enquiries



Overseas ATM/POS R7,06

Credit Cards

59

Credit CardsStatement fees and notifications


SMS/email notifications R0,55

Other fees

Replacement/Lost card administration fee(4) R141,23

Unpaid debit order/Cheque fee No charge

Invalid dispute fee – domestic transactions R50,44

Invalid dispute fee – international transactions R121,05

Duplicate statement fee R5,04 per request R1,01 per page (max R50,44)

Same-day delivery R458,99

Bank cheque R126,10

Initiation fee R166,45

Notes:

1. Credit Card Monthly Account Fee: This fee relates to the cost charged monthly for the administration and maintenance of the value-added features on your credit card account. This fee enables the ‘more than just credit’ features on your card.

2. Credit Facility Service Fee: This fee relates to the cost charged monthly for the routine administration of maintaining your credit card facility. This fee enables the everyday use of your credit card and the credit granted.


4. We may charge a replacement card fee or lost card administration fee at our own discretion.

Credit Cards

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61

Home Loans

Home LoansA Home Loan offers you flexible repayment terms, so you can repay your loan over any term up to 30 years. You also get to choose from a range of interest rate options. Easy access means you can use the funds you have paid in advance in your Home Loan immediately with FlexiReserve. At any time, you can choose to save interest by depositing an additional amount into your loan. As your property appreciates in value, you can also increase your loan amount to finance whatever you want.

Home LoansInitiation fees

All loans R6 037,50 (max)

Monthly service fees

All agreements R69,00

Deposits


Note:

1. No fee applicable for all cash deposited in excess of the monthly repayment amount. No charges applicable on ATM deposits and electronic deposits.

Early settlement interestIn accordance with the Mortgage Loan Agreement, an early termination fee up to a maximum of 90 days interest on the account will be levied on all Home Loans being cancelled where customers failed to give notice of the intention of such closure. Where notice was given, such notice will be valid for a period of 180 days. In cases where the loan is closed in a period shorter than 90 days, the early termination fee calculation will be reduced by such period. If a mortgage agreement is cancelled without prior notice, an early termination fee will be levied equal to the interest payable for a maximum period of three months less the notice period (if any).

Home Loans

• Enjoy flexible payment terms

• Select from a range of interest rate options.

monthly service feeof R69,00

62

International Banking

63

International BankingForeign exchange – general information

Whether your overseas trip is for business, pleasure or a combination thereof, Absa will help you with all your financial arrangements, so that your trip is enjoyable and hassle-free.

Please note these important rules regarding foreign exchange

The South African Reserve Bank sets an annual amount that adults, children and business representatives may take overseas. As the rules and limits change from time to time,please ask us about the latest allowances. In terms of current South African Exchange Control regulations you may only be given your foreign exchange within 60 days of your departure date. You need a valid passenger ticket, e-ticket or electronic flight voucher in your name for a journey commencing from South Africa in order to obtain your travel allowance.

You will require a valid passport and your green, bar-coded Identity Document. Non-Absa customers are required to produce the necessary FICA* documents.

Absa’s Foreign Exchange Desk deals in all major foreign currencies and is able to provide foreign currency for travel or transactional purposes, including:

• Foreign banknotes• Multi-currency Cash PassportTM card• Electronic funds transfers and bank drafts• Western Union® Money Transfer service• An up-to-date listing of current exchange rates.

We also offer the Currency Investment Account, an account which allows you to invest in most of the world’s currencies.

Tip: Use an Absa Multi-currency Cash PassportTM card when travelling internationally. It is much safer and more convenient than carrying cash.

*Financial Intelligence Centre Act.

64

International Banking Branch Online

Multi-currency Cash PassportTM card

Sale of Multi-currency Cash PassportTM cards and reloads 2,12% Minimum R131,14

Once-off card activation fee R145,00

Secondary card R60,00Repurchase of Multi-currency Cash PassportTM card (cash out) crediting an Absa account No chargePurchase and sale of foreign banknotes

Foreign banknotes purchase and sale 2,12% Minimum R141,23

Transfer outwards (SWIFTTM)In rand and foreign currency

Electronic fee

0,59% Minimum R171,49 Maximum R756,58R161,40

0,55% Minimum R151,32 Maximum R756,58R75,66

Transfer inwards (SWIFTTM)Inward transfers received 0,59% Minimum R171,49

Maximum R756,580,55% Minimum R151,32 Maximum R756,58

Currency Investment AccountDeposit per transaction - funding transfer inwards 0,59% Minimum R141,23

Maximum R353,07R75,66

Withdrawals per transaction - funding transfer outwards 0,59% Minimum R141,23 Maximum R353,07

R75,66

Multi-Currency Cash PassportTM

for only

R145once-off

• Load multiple currencies when travelling internationally

• Free repurchases using your Absa account.


65

International BankingWestern Union® Money Transfer serviceSend money (pricing the same for both in-branch and digital)

Principal bands USD from

Principal bands USD to

Fee USD*

- 50,00 7,0051,00 100,00 10,00101,00 150,00 12,00151,00 200,00 14,00201,00 250,00 16,00251,00 300,00 18,00301,00 400,00 20,00401,00 500,00 25,00501,00 600,00 30,00601,00 700,00 35,00701,00 800,00 40,00801,00 900,00 45,00901,00 1 000 50,001 001 1 200 55,001 201 1 500 63,001 501 1 800 63,001 801 2 000 64,002 001 2 500 65,002 501 3 250 65,003 251 5 000 2% principal5 001 7 500 2% principal7 501 10 000 2% principal10 001 and above 2% principal*At time of WUMT send: Fee to be converted to ZAR at prevailing exchange rate prior to 15% VAT addition/inclusion. *Price subject to change.


Receive money No charge

OtherCash-handling fee• Transaction value under R50 000 R317,76• Transaction value above R50 000 R8,07 + 1,61% (min R35,31) of the value of the cash exchanged for foreign currency

Travel delivery fee• Delivery of travel products to client’s premises• Failed delivery

R251,18R301,62

Statutory forms• Attestation of statutory forms R75,66

66

Other offerings

67

Other offeringsPrepaid Debit Card

The Prepaid Debit Card is a basic cash-in/cash-out account and is ideal for someone who only needs access to basic banking services such as deposits, cash withdrawals, debit card purchases and prepaid top-ups. Debit orders and bill payments are restricted on the Prepaid Debit Card.

Prepaid Debit CardMonthly fees

Monthly administration fee(1) No charge

Monthly subscription fees – Online, Mobile, Telephone Banking N/A

Once-off card fee R40,35

Deposits(2)

Cheque deposit: Branch counter/Absa ATM 2,52%

Cash deposit: Branch counter/Absa ATM 2,52%

Cardless cash deposit: Cash acceptor 2,52%

Cash withdrawals

Branch counter/Absa ATM No charge

Point of sale (POS)/Absa-supported ATM No charge


Overseas ATM/POS N/A

Purchases

Prepaid Top-up at Absa ATM or POS No charge

Prepaid Top-up at Online, Mobile, Telephone (IVR) N/A

POS – local No charge

POS – overseas N/A

Account payments and funds transfersCashSend• Absa ATM No charge

68

Prepaid Debit CardBalance enquiries

Branch counter/Absa ATM/POS No charge

Absa-supported ATM/Saswitch ATM/Post Office terminal No charge

Statement fees

Absa ATM ministatement No charge

Absa CAT terminal full statement No charge

Branch counter full statement No charge

Mailed statement/eStatement N/ACopies of statements (per statement)• Less than 4 months old• 4 months or older

R28,25R60,53

Administration fees

Bank cheque N/A

Reissue card fee(3) R40,35

Inactive fee (pm)(4) R10,09

Special clearance No charge


Other fees


Declined fee (insufficient funds)(5) No charge

Returned cheque deposit No charge

Notes:

1. A R10,09 administration fee will apply when the card expires and the customer did not request the reissuing of a new card.

2. All credits to the Prepaid Debit Card Account will attract a fee of 2,52% of the value of the deposit amount, i.e. R2,52 for R100,00.

3. When a customer requests a new card to replace the expired card, a reissue card fee will be charged.

4. A R10,09 inactive fee will apply per month if the card is not used for a 12-month period.


Other offeringsPrepaid Debit Card

69

Safe custody

Mobile Banking Lite

Sling Account

Safe custodyTransaction type Fee

Initiation fee R504,39

Accessing items stored in safe custody R25,22

Absa lockers(1) Small R1 260,96

Absa lockers(1) Medium R1 891,45

Absa lockers(1) Large R3 127,19

Absa lockers(1) Extra Large R3 429,82

Envelope safe custody(1) R302,63

Fixed fee (items stored in safe – excluding informal security)(1) R1 260,96

Mobile Banking Lite (*120*2272#)

Transaction type Fee

Monthly fees No charge

CashSend R8,57 + R1,41/R100

Account payments R8,57

Funds transfers No charge

Prepaid Top-up R1,51

Balance enquiries R0,55

Statement enquiries R0,55 ministatement via SMS

Notice of payment or reminders • SMS | Email | Fax R1,26 | R1,26 | R12,11

Note:

1. These fees are paid annually in advance in January.

Transaction type Fee

Person-to-Person Payment R1,00

Prepaid Top-up R1,51

CashSend R8,57

Cardless Cash Deposit R6,05 + R1,61/R100

Other offerings

70

Frequently asked questions

71

Frequently asked questionsFor any other questions, please call 08600 08600, visit your nearest Absa branch or go to absa.co.za

How do transaction fees work?

In short, you pay either a fixed fee or a sliding scale fee, which is sometimes called ‘ad valorem’.

Fixed fee: When you perform account payments at an Absa ATM, you’ll pay a fixed fee per transaction, whether you pay R100,00 or R1 000.

Sliding scale fee: You pay a base fee for the transaction itself plus a fee based on the value of the transaction. For example, if you withdraw R500,00 from a current account at an Absa ATM, you’ll pay a R4,54 base fee for the transaction plus R1,41 per R100,00. Therefore the withdrawal will cost R11,59 (R4,54 + 5 x R1,41).

What pricing options are there?

To get the most out of your banking, choose the product and pricing option that best suits your needs and your pocket and don’t forget to relook your options as your needs change.

Remember: Doing transactions in a bank that can be done at an ATM or using Online, Mobile or Telephone Banking is more expensive.

1. Pay-as-you-transact

This is the standard fee pricing option, where you are charged a standard fee for every transaction you make.

2. Value Bundle

You pay an affordable, fixed fee from as little as R59,52 a month for a set number of transactions and various value-added services. On the Gold Value Bundle and Premium Banking, unused transactions roll over to the next month.

3. Prepaid Debit Card

With this pricing option, an upfront fee is charged for all credits to the account. No fees are charged for transactions performed using Absa’s infrastructure.

4. Rebate Banking

You will receive a rebate on the banking fees for certain transactions if you keep a set minimum balance in your transactional, savings or investment account throughout the month. (The amount required differs from account to account.)

Where can I find out about the pricing applicable to my account?

The pricing on your and all other Absa accounts can be found on the website (absa.co.za). You can also call the Absa Price Line on 08600 08600 and we’ll be able to explain specific fees and the various pricing options available to you.

72

How do debit orders make my life easier?

A debit order is an instruction from you that allows third-party service providers and banks to collect money automatically from your bank account. Customers who choose to use debit orders should always make sure that there is enough money in their account to cover the amount of the debit order.

What does ‘tracking’ a debit order mean?

If a debit order is processed and there are insufficient funds available in your account, the third party can try to debit your account again when funds become available. This is commonly referred to as ‘tracking’.

How can I track my debit orders?

To be safe, check that your debit orders have all been processed correctly. If you notice any discrepancy, you can dispute the debit order and claim back the amount taken from your account.

You can also register for NotifyMe and receive an SMS notification every time there is a transaction on your account.

How can I dispute a debit order?

You can dispute a debit order by visiting a branch or going online. If you dispute a debit order within 40 days of the debit order being debited from your account, the amount will be credited to your account immediately.

How can I cancel a debit order?

You can only cancel a debit order by contacting the service provider directly and instructing them to do so.

If the third party continues to collect the debit order from your account after you have cancelled it, you can dispute the debit order or, alternatively, provide Absa with a written stop payment instruction.

How can I avoid rejected debit order fees?

Arrange for your debit orders to be paid about two days after your salary/wage is deposited into your account. This will ensure you have enough money in your account. Remember, you have the right to choose the date that suits you.

What is an electronic funds transfer?

It is the transfer of money between accounts linked to your portfolio, for example, transferring money between your current account and savings account.

What is a beneficiary payment?

It is a transaction used to pay a utility bill (municipal account) or beneficiary whose account is not linked to your portfolio of accounts (i.e. you would pay school fees, an electricity bill or rent using a beneficiary payment transaction).

What is an immediate payment?

By using our electronic channels you can pay single credit payments in real-time to beneficiaries 24 hours a day, seven days a week, 365 days a year. Note: There is a fee payable to make a payment immediate.

73

What is a cardless cash deposit?

You can deposit cash at any of our cash-accepting ATMs without using an ATM card. Note: Additional fees will apply.

Why should I get eStatements?

No charges are applicable for eStatements. You receive them regularly and they are easy to file, save and print.

How can I change to eStatements?

Simply logon to Absa Online (absa.co.za), click on the ‘Profile’ menu bar and then on ‘Manage eStatements’. You can also make the change on Telephone Banking or by sending your request to [email protected]

What is a debit card?

This card lets you pay for goods or services at retailers where you see the MasterCard® or Visa signs. The money is taken off your account immediately.

What is an Absa-supported ATM?

These ATMs are supported by Absa and are dual-branded, i.e. Absa/Cash Express. Withdrawals made from these ATMs attract higher charges than if you had used an Absa ATM, but lower than those if you had used a Saswitch machine.

What is a Saswitch ATM?

Absa does not own Saswitch ATMs, so when you use them, you’ll be charged additional fees. If possible, always use an Absa ATM.

Disclaimer: Fees quoted in this brochure are valid from 11 July 2018. Unless otherwise stated, fees include 15% VAT and are subject to change. Should there be evidence that an individual product or service is used for business purposes, or used in any way that is not allowed by the product terms or conditions, this may result in customers having to pay additional fees, or even the termination of the product or service. In this event Absa is entitled to change the pricing option (for such products and services) by notice to a pricing option that is the same or similar to that for business customers.

E&OE

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Documents

2018 Pricing - Absa · Notes: 1. A currency conversion fee of 2,75% (of the rand value of the transaction) applies to any transaction outside South Africa. 2. Customers can register