2018: Our deusex machina

moment?Pina Albo, CEO, Hamilton Insurance Group

Sophia Lauren

“ I’d rather eat pasta and drink wine than be a size zero.”

Deus exmachina

God from a machine

Insurancenarrative

Standard model

Model with personalized support programmesERGO Hestia CPOP

Vocationalactivation

ActiveSocial rehabilitation

Medicalrehabilitation

Compensation+ annuity

HospitalAccident &emergency

Accident

PassiveSelf organizedrehabilitation

Compensation+ annuity

HospitalAccident &emergency

Accident

CPOP Report – Page 5

Standard model of claims handling

New model including personalized support programmes

Non-pecuniary loss compensation

AnnuitiesMedical costs

Non-pecuniary loss compensation

AnnuitiesPersonalized support programmes

CPOP Report – Page 8

InsuranceTechnology +Medical +

Marsh Global Risk Report – Page 5

Klaus Schwab

Globally, people are enjoying the highest standards of living in human history. And yet acceleration and interconnectedness in every field of human activity are pushing the capacities of institutions, communities and individuals to their limits.

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Klaus Schwab

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This is putting future human development at isk. When risk cascades through a complex

system, the danger is not of incremental damage but of “runaway collapse” or an abrupt transition to a new, suboptimal status quo.

Rising risksClimate change Pandemics Cyber security

Drowning in data

rance ustry

Oth Indust+

Stone ageinsurance

Lloyd’s Innovation Lab

Inga Beale

The lab is designed to bring in creative talent from around the world to work in partnership with Lloyd’s businesses and the Corporation to ensure the market continues to innovate as the world moves into an increasingly digital, data-driven future.

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Order now

QuickCustomizableHassle-free

Private Technology Investments by (Re)Insurers

Willis Towers Watson Quarterly Insurance Briefing – Page 59

1 4

29

66

105120

2012 2013

2014

2015

2016

2017

Willis Towers Watson Quarterly Insurance Briefing – Page 32

Claimsmanagement

Product & distribution

Data & analytics

Business process enhancement

Money wasted

RMS

MGA

World Economic Forum - Blockchain

Hanni Ali

There’s a lack of openness in the overall transaction.

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Lack of trust

Include brokers and agents

It’s all about value

Watch this space

Joan Lamm-Tennant

“Emerging markets have a huge protection gap.”

$30-40 billion in premiums

3-4 billion policies =

Maize farmers

Credit solutionsResilient seedsFarming education

New products that address the unique risks facing the poor

Reduction in frictional costs, particularly distribution costs

New methods for pricing and underwriting

Financial and social impact metrics

Collaboration across stakeholders (mindsetshift)

Bundling insurance to drive economic development

Collaboration across stakeholders, requiring a shift in the mindset of leaders.

Brian Duperreault

No single company has been able to crack the code [of microinsurance].

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Brian Duperreault

I think it is because we have been going about it the wrong way.

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Brian Duperreault

““For any of us to succeed, all of us must be involved.”

Ideate – fail fast – pivot

www.m3office.com/a-tour-of-avivas-digital-garage-in-toronto/

Start-up pitch

Use technology to empower the insurance industry

Attune app

“No hands touch the trade”

Fresh set of skills and steady, experienced hands

New normal =

https://commons.wikimedia.org/wiki/File:Set_design_Act1_of_Androm%C3%A8de_by_P_Corneille_1650_-_Gallica_2010_(archival).png

Is 2018 our moment?

Thomas Watson, president of IBM - 1943

I think there is a world market for maybe five computers.

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Thomas Siebel, Siebel Systems - 2003

Microsoft will roll [Salesforce] over. They get Zambonied.

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Jim Keyes, Blockbuster CEO - 2008

Neither RedBoxnor Netflix are even on the radar screen

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Jim Keyes, Blockbuster CEO - 2008

in terms of competition. It’s more Wal-Mart and Apple.

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Thank you.