2018 Last Printed Issue of the AAFW-NEI OnSite · 2018-04-04 · and we will do the shopping for you! * Bleach ... Their expectation for a digital experience in their ... //natw.org

March & April 2018

Last Printed Issue of the AAFW-NEI OnSite It is hard to believe that the monthly OnSite newsletter started out over 24 years ago with articles and pictures taped to layouts and mass copied into a format for members. We have advertised events and meetings, called members to action on legislativeissues, empowered the industry with timely topics on operations, Fair Housing and maintenance, congratulated members on accomplishments, partnered with other organizations and charities to assist our community, and looked forward to the future by sharing goals, visions, and industry trends.

The OnSite will still be your go-to-resource for all that and more!!

The only thing that is changing is where to find it. Starting with the May 2018 issue, the OnSite newsletter will be found exclusively online at the revamped website www.aafw.org at the bottom of the main home page.

So no matter where you are, you can access the most up to date copy of the OnSite. No matter what device you are using, phone, tablet, computer, you can steal a few minutes to leaf through the digital pages to see what us going on in your Association, in your industry!

Worried you might forget to take a look and miss what is going on?

The first of each month we will send members and community representatives a link via email to the new issue of the OnSite. Facebook followers will also see a link that will take them directly to the current issue. If you are not a Facebook follower, like us now!

Want to check out the services of one of our advertisers? Need to register for an education class or a Breakfast Connection coming up? You can now click on the link or ad in the newsletter and it will take you to where you need to go!

We are very excited to see the new enhancements of the OnSite and our revamped website make accessing resources and Association services even easier. Have any ideas or feedback for us? Let us know!

We are always looking for great education articles about the industry and business in general to feature in the monthly OnSite, and now to add to the new BLOG on our website. If you would like to submit an article to be featured or send a link to something you have seen, please email it to Beth at [email protected]. Topics can be something related to property operations (think marketing tips, preventative maintenance techniques, Fire Safety, best ways to remove wallpaper, etc.) or our community. Give us a call if you have any questions or ideas!

Want to be a featured Author?

Community Outreach will be collecting Pet Supplies at the April Breakfast Connection for H.O.P.E. for Animals!

Bring any of the following pet supplies listed below to the meeting and help us make this drive a huge success!

For every pet supply you bring to the breakfast you will have a chance to win a gift card!

No time to shop? No Problem! Simply bring your cash or check donation to the breakfast

and we will do the shopping for you!

* Bleach* Dye Free Unscented Laundry Detergent

* Towels* Paper Towels

* Lint Rollers & Refills* Kleenex (Tissues)

* Clorox/Lysol Wipes* Lysol Spray

*Ziplock Bags* Baby Wipes

* 4x4 Gauze Squares* Antibacterial Hand Soap

* Flat Sheets * Dog & Cat Food (Wet or Dry)

* Kitty Litter* Peanut Butter

March & Apr i l 2018 OnS ite 3

Thomas Hendrix, Agent [email protected]

11720 Olio Rd Ste 400

Fishers, IN 46037 American Family Mutual Insurance Company, S.I. American Family Insurance Company,6000 American Parkway, Madison, WI 53783 006441 – Rev. 11/15 ©2015 – 6859324

CALL (317) 577-2722 TODAY TO SEE HOW I CAN HELP PROTECT WHAT MATTERS MOST.

INSURE CAREFULLY,DREAM FEARLESSLY.

~ Editor’s Corner ~ We apologize for any incorrect information within the contents of these pages. Please notify us of any errors we have made and we will make the corrections.

If you have any news to report from your business or community. Drop us a line and we will do our best to include it in the next issue of the OnSite.

The deadline for submissions for The monThly onsiTe is The second friday of The monTh.

The AAFW-NEI OnSite is a complimentary member benefit for AAFW-NEI members.

If you are not receiving a copy of the OnSite and would like to, contact Hope Zellers at (260) 482-2916.

Permission for reprints of articles is granted only for those written by AAFW-NEI staff.Provide the author’s name and AAFW-NEI in a credit line as follows: Author/Reprinted with permission of

The Apartment Association of Fort Wayne - NE Indiana, (260) 482-2916.

Other articles must receive copyright clearance from the author or publication noted at the end of the article.If you wish to use the entire article (layout & artwork) from AAFW-NEI, you must also get AAFW-NEI

approval and print this attribution: “As seen in OnSite, Apartment Association of Fort Wayne - NE Indiana.”

MARCH/APRIL -- Volume 40, Issue 3

4 OnS ite March & Apr i l 2018

OnSite Table of Contents

Last Printed Issue of the AAFW-NEI OnSite * Cover *

* Articles *Pg. 10 A Note from the AAFW-NEI:

Frequently Asked Landlord ~ Tenant Questions

By Angela Rose & the Perry Law Office P.C. Team

Pg. 18 40th Anniversary Memory... A Walk Down Memory Lane By Tom Deitche, CPM, Bradley Company

Pg. 20 5 Tips to Ensure Social Media Complies with Fair Housing Laws

By Kimberly Cadena, Gracehill.com

Pg. 22 Millennials and their Impact 23 on Multifamily: Doing Business Without Talking

By Brian Zrimsek, MRI Software

* Features *Pg. 2 Community Outreach Charity Drive

Pg. 3 High Five

Pg. 6 New Member Corner

Pg. 7 2018 Renewing Members

Pg. 8 AAFW-NEI Event Calendar Highlights ~ March 2018

Pg. 9 AAFW-NEI Event Calendar Highlights ~ April 2018

Pg. 11 2018-2019 Membership Directory & Buyer’s Guide Advertising Agreement

Pg. 12 Connect to Education ~ 13 March & April Registration

Pg. 14 CFC Certification Class Registration Form


Fire Extinguishers & Inspections Exit & Emergency Lights

Fire Suppression Systems

www.priority1safety.com

Fire & Security Alarm Systems Smoke Detectors

Fire Alarm Inspections Our

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ny:

Local: 497-9110 Toll Free: 866-497-9110

Extinguisher Co. No. 1

Call RICARDO for a free estimate:

Experience You Can Trust

Call today for a free quote!

260-918-07744715 Lima Road, Fort Wayne, IN

www.bonedryfortwayne.com

Bone Dry Roofing is your local expert for roof replacement, repair and

more. We proudly service all of Greater Fort Wayne,

including Huntington, Auburn

and Columbia City.

Pg. 15 2017 Summit Celebration Reservation Form The Summit Celebration... King & Queen Court

Pg. 16 2017 Summit Celebration Sponsors

Pg, 17 2017 Summit Celebration Nominees

Pg. 18 2016 Summit Celebration Winner Spotlight: Sharon K. Hauser/Manager of the Year

Pg. 19 April Breakfast Connection Registration

April Connect the Dots Spotlight

Pg. 21 Who’s Who in the AAFW-NEI ~ Kingston Heatlhcare Company

Pg. 24 Catching Up with Community Outreach

Pg. 25 Paparazzi ~ Seen on the Scene February Breakfast Wrap-Up

Pg. 26 News You Can Use ~ Have you heard the latest?

Pg. 27 Apartment Association of Fort Wayne -- NEI 2017 Annual Report

Pg. 28 AAFW-NEI Associate Member 29 Tear-Out Buyer’s Guide

Pg. 30 March & April Advertiser’s Index

Pg. 31 OnSite Going OnLine May 2018!


New Member Corner ~ New AAFW-NEI Members

Please join us in welcoming our NEW AAFW-NEI Members!

The Associate Members listed joined the AAFW-NEI in February 2018. We would like to welcome them and encourage them to take

advantage of the many benefits of their Association Membership. Please take a moment and seek them out at future events and meetings!

~ ASSOCIATE MEMBERS ~Berkadia Key Exteriors Prairie Wholesale Supply

Contact: Corey Krug1880 E 250 N.Bluffton, IN 46714Phone: (260) 273-7389Email: [email protected]: www.berkadia.comDescription of Business: Investment Sales & Mortgage Banking

Contact: David Kesterke821 W. Coliseum Boulevard #1Fort Wayne, IN 46808Phone: (260) 492-8062Email: [email protected]: www.Keyexteriors.comDescription of Business: Complete Exterior Remodeling

Contact: Jeff Kohrman3232 Boulder AvenueFort Wayne, IN 46802Phone: (260) 436-1551Cellphone: (260) 445-4850Fax: (260) 436-1554Email: [email protected]: www.Prairiewholesale.comDescription of Business: Heating & Cooling Distributor

Do you know of a company that is NOT a member of the AAFW-NEI and should be? Contact the AAFW-NEI Office and have a prospective member packet sent to them today!! We can also invite them to join us at our next breakfast Connection for FREE!!

ONE CALL CLEANS IT ALL

Family owned for 25 yearsIDOWINDOWSLLC.com

Ft Wayne: 260-424-1300Ohio: 419-339-3999

Our Apartment Building Services:

Roof Cleaning * Siding CleaningGutter Fronts * Soffits

Concrete Cleaning & Gutter CleaningProfessional Window Cleaning

for 25 years

We get rid of the

algae!


2018 Renewing AAFW-NEI MembersPayments received as of February 19, 2018

Associate MembersAardvark Pest Control

American Family Insurance -Arlene Stutzman Agency

American Home StoreAmRent

Anthony Wayne Credit AdjustorsApex Electric

Asphalt Maintenance ServiceBed Bug DestroyersBND CommercialBrigadoon Fitness

Bug Free Pest Control LLCC.F.S. INC.CarpetOne

CertaPro PaintersCity Carpet OutletCSC Serviceworks

Edge SupplyExtinguisher Co. No. 1

Fast SignsFCL Shop

FiberX, LLCFirst Federal Bank of the Midwest

For Rent Media SolutionsFort Wayne Newspapers

Hays & Sons Complete RestorationHD Supply

Home LumberHylant Group

Jetz Services Co., Inc.K Kern Painting

Kingston HealthcareKnot Just Decks

LandArt, Inc.Lawnscape Land Management

Lee Supply CorpMidwest America Federal Credit

UnionOffice Concepts

Old National BankPaul Davis Restoration &

RemodelingPerry Law Office PC

PNCPooPrints N.E. Indiana LLC

Precision ConcretePrecision Glass

Priority OneProFed Credit Union

Professional Carpet Cleaning Inc.Sears Commercial

Sherwin WilliamsSpringfield Enterprises

State Farm Insurance - John CarrTransunion

Stewart, Brimner, Peters & Company Inc.Tobacco Free

W.C. Borchelt & SonsWash Multifamily Laundry Systems

Wayne Pipe & SupplyWindows, Doors & More

Regular MembersAtrium Village

Arbor LakesArbors of Southtowne Square

Autumn CreekAvalon at Northbrook

Belmont EstatesBetz Senior Villas

Bluffton SeniorBrandy Chase

Bridgedale TerraceCameron CourtCarriage Place

Centennial HighlandsChestnut Hills

Coldwater CrossingColony Bay

Connie Jean CrossingCourts of Colfax

CovesDupont Lakes

Edward EstatesFountain LakeGeorgetown

Hamilton PointeHauenstein Hills

Heron Corporate HousingHeron PreserveHolly Springs

Hope’s LandingHopewell Pointe

Hunt ClubJackson SquareJerry JunctionKayla Court

Lake Forest VillageLakeland

Liberty MillsMaplecrest

North Ridge

Regular Members, cont.Phoenix Manor (Senior)

Maysville LandingNewburyportOak CrossingOrchard Place

Overlook SeniorPhoenix Manor

Pine GrovePort O' Call

Randall LoftsReserve at Norwood

Ryker ReserveSacred Heart

Savannah SpringsSouth Bridge

Stellhorn PointeStephanie Villas

Steeplechase at ParkviewStone Pointe Village

Tamera GardensTamera SeniorTerrace Ridge

Tiffany HeightsTillwater Pointe

Time Corners CrossingTyler Terrace

Village at Wayne TraceVillages of Hanna

Wallen HillsWest Wind

WilliamsburgWillow Creek Crossing

Windsor OaksWoodbridgeWood Creek

Independent OwnersKay Feichter

Purple Blaze EnterprisesTeakwood Arms

Vaughan Development

Thank you for your continued support of the Apartment Association of Fort Wayne – NE Indiana.

Apartment Communities: If your name doesn’t appear below, but you have paid your 2018 dues to the Indiana Apartment Association, then the AAFW-NEI has not yet received it as of the date of printing. If you have any questions whether your 2018 dues have been paid, please contact Peggy Meyer at (260)482-2916 or via email [email protected]


u For a complete list of upcoming events visit www.aafw.org/association/events u

S M T W T F S

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4 5 6 7 8 9 10

11 12 13 14 15 16 17

18 19 20 21 22 23 24

25 26 27 28 29 30 31

March2018

7 Education 2018: OSHA for Multifamily Professionals 9 a.m. -- 12 Noon @ AAFW-NEI The Indiana Occupational Safety and Health Administration (IOSHA) is charged with improving workplace safety and health for all workers by reducing hazards and exposures in the workplace which result in injuries, illnesses, and fatalities. It is important to review the importance of putting safety first and knowing the rules to prevent workplace accidents. All maintenance personnel should join this session to learn more about:

• Personal Protective Equipment (PPE) • Hazardous Chemical Safety & Labeling Requirements • Lock-Out Tag-Out – Know It, Use It • Record Keeping & Ongoing Safety Training Requirements

9 Summit Celebration Reservation Deadline

11 Daylight Savings Starts

13 NO MARCH BREAKFAST CONNECTION

13-16 NAA Capitol Conference

WASHINGTON D.C.

14 Manager Wine & Cheese Roundtable

5:30 p.m. -- 6:30 p.m. @ Atrium Village Share your successes and challenges in an open forum over a glass of wine and light hors d’oeuvres with your peers in the multifamily industry. Crime, employees, resident retention, operations – no topic is off the table. The roundtable is FREE and open to all mangers, allowing you to gain some new ideas and share your challenges.

17 St. Patrick’s Day

20 Board of Director’s Meeting 8 a.m. @ AAFW-NEI Back Building If you have a topic or issue that you would like to talk to the AAFW-NEI Board about join us at our monthly Board of Director’s meeting.

24 2017 Summit Celebration 5:30 p.m. -- Cash Bar 6:30 p.m. -- Program & Dinner

27-28 NALP Designation Course:

9 a.m. -- 4 pm @ AAFW-NEI This course teaches students how to lease apartments and satisfy your resident retention as well as launch your career in residential

property management.

30 Good Friday -- AAFW-NEI Office Closes at 12 Noon

AAFW-NEI EVENT Calendar Highlights

Registration & Cancellation Policy * For AAFW-NEI Events *

Regular Education Courses:

Registration & Cancellations MUST be made 48 Hours PRIOR to the scheduled class.

The cost of NO SHOW’s is:$10 Per Person for Education Subscribers

$45 Per Person for NON Education Subscribers

Designation Education Courses:

Registration & Cancellations MUST be made by the published deadline. The cost of cancellations

may vary depending on the designation.

AAFW-NEI Events:

Registrations & Cancellations MUST be made by the published deadline. The cost of

cancellations and NO SHOW’s may vary depending on the event.


AAFW-NEI Event Calendar HighlightsMark Your Calendar

S M T W T F S1 2 3 4 5 6 7

8 9 10 11 12 13 14

15 16 17 18 19 20 21

22 23 24 25 26 27 28

29 30

1 APRIL FOOLS EAStER

5 NAtIONAL APARtMENt hOuSINg dAY

10 APRIL BREAkFASt CONNECtION 8 a.m. @ Ramada Plaza April is Fair housing Month and we are very excited to shake things up with a little competition! Match your wits against others, learn something new, and see how Fair housing affects you!

12 EduCAtION 2018 ~ Maintenance Shop hop 11:30 a.m. -- 1 p.m. @ tBA

Enjoy lunch and connect with other maintenance professionals. Participants can offer solutions for overcoming specific challenges, share vendor contacts, and walk away with lots of great tips. the round table is FREE, open to all maintenance supervisors, and will feature lots of hot topics.

17 BOARd OF dIRECtOR’S MEEtINg 8 a.m. @ AAFW-NEI Back Building If you have a topic or issue that you would like to talk to the AAFW-NEI Board about join us at our monthly Board of director’s meeting. Contact Beth Wyatt so that she can add you to the agenda!

18 EduCAtION 2018 ~ the active Shooter phenoMenon 9 a.m. -- 11 a.m. @ AAFW-NEI Office

this session is intended to start the difficult discussions necessary to prepare for this type of event. the presentation will be interactive with role plays and What Would You do? scenarios. We will be covering:

•WhatisanActiveShooter •Whatareyouroptions-Run,Hide,orFight •Whotocontact •Howlongyoucanexpecttheeventtolast •Whyyouneedtoprepare •WhattodowhenLawEnforcementarrives •FinishingwithQuestionandAnswerSession

22 EARth dAY

tBA EduCAtION 2018 ~ Fair houSing 9 a.m. -- 12 Noon @ tBA With discrimination complaints, undercover investigations and penalties on the rise, it is imperative to abide by federal, state and local laws regarding fair housing. understand your role in fair housing, including the law as it applies to children and families, accommodating people with disabilities, occupancy standards, resident selection guidelines, leasing documentation, service animals vs. therapy or companion animals, and rental procedures. Register your staff today to:

•Knowwhattosayand,moreimportantly,whatnottosay •Learnhowtomakereasonableaccommodations •Ensureyourresidentrelationsarecompliantwithfair housing regulations •Gainpracticalsolutionsyoucanusetomorrow

tBA EduCAtION 2018 ~ hvac reFrigerant training & Step by Step converSion proceSS 8:30 a.m. -- 11:30 a.m.

topics to be covered:

* Refrigerant training & trouble-shooting * Converting systems from R-22 to R-410A •Whattolookforwhenconvertingsystems •RefrigerantLinesetsizing •Properequipmentmatches •Economicalequipmentchoices * discussion on Refrigerant Alternatives

* upcoming Refrigerant Changes

For a complete list of upcoming events visit www.aafw.org/association/events

Happy Easter!


~ A Note From the AAFW-NEI ~ A letter from our AAFW-NEI Board Member

Just like the doctors who get asked “does this cough sound bad?” while they are in the grocery store, attorneys get questions all of the time as well. I love helping out and answering questions. These are the top four questions we are frequently asked:

1. Ten Day Notice- Do I or Don’t I have to send it?

Landlords are often wondering “Do I need to give a ten day notice to quit? When do I need to give a ten day notice?” We know it can be confusing because there is an Indiana Law (I.C. 32-31-1-6) that says a ten day notice is required before filing an eviction for non-payment of rent. This does not apply if the rent is paid in advance! (I.C. 32-31-1-8). Tenants pay in advance if their rent is due at the beginning of the month for the month following. For example, March 1st rent is due for the month of March. In fact there is no Indiana statutory notice requirement if the tenant pays in advance. However, if your lease has a requirement to give a notice prior to filing an eviction you must comply with your lease.

2. Disposition of abandoned Property - It does not matter if the tenant was evicted, skipped or left voluntarily

Allen County has local rules regarding abandoned property, but you may be in another county so check with your local court. When it appears a tenant has abandoned property the landlord must take reasonable care to store it. You can leave the property in the apartment or remove it and store elsewhere. The tenant must be notified at their last known address that their property is being stored and storage charges are accruing (if you are actually accruing true storage charges). You must also notify them the property will be held for two weeks from date of the letter, providing your contact

information so that the former tenant can make arrangements to get their property. Once the two weeks have passed you may dispose of the property, giving credit for anything of value against the balance owed by the tenant. Yes, value can be debated, so take pictures and give the property a “reasonable value”. Property can be sold or donated, but if donated give it to a charity, NOT an employee or friend. If two weeks have passed and the tenant asks for the return of their property, you must give it to them if you still have it.

3. Do I need to send a 45 day letter?

This is a question we still get frequently, and the law is very clear on this matter. You must send a 45 day letter if you have a security deposit from the tenant. You must! It’s a good practice to send the letter even without a security deposit. When a landlord fails to send the letter the landlord will not be able to recover damages or rent owed, and the tenant can recover from the landlord their security deposit and their attorney fees incurred if they hired an attorney to recover the security deposit! The 45 day letter must be in writing and sent to the last known address for the tenant. Yes, the last known address can be the apartment they vacated if they did not provide you with a new address. If and when you determine a new address for the tenant you must resend the 45 day letter! Include detailed charges for damages and rent owed and show how the deposit was applied. Many landlords rightfully fear their damages may get reduced if you go to court, but you still must not inflate the damage costs.

4. Tenant has filed bankruptcy, what can I do?

You cannot contact the tenant in anyway regarding back rent while the bankruptcy is pending. You cannot file or threaten eviction without permission from the bankruptcy court. You can ask the bankruptcy attorney for the tenants if they plan on staying at the property. If they do, you should attempt to get them to sign a new lease AND do an inspection of the property. A landlord cannot force them to sign the new lease. Inspection of the property is a good idea because any damage done before the bankruptcy cannot be pursued, but you can pursue damages or rent that occur after the bankruptcy was filed. After the tenant receives a discharge of their debts you can pursue rent and damages that were incurred or caused after the date the bankruptcy was filed. If the bankruptcy was dismissed you can pursue all rent and all damages owed. The bankruptcy discharge order also negates the lease so any terms of the lease such as late fees or attorney fees cannot be collected.

Angela Rose ,2018 AAFW-NEI Board Member

Frequently asked Landlord ~ Tenant Questions

By Angela Rose & the Perry Law Office P.C. Team

(260) 469-33235532-A Saint Joe Road - Fort Wayne, IN 46835Emai: [email protected]

No Fee Unless We Collect!

Angela Rose

Collections ...It’s What We Do!

Collections - Evictions - WillsSocial Security Disability - Estates

R. Scott Perry Thomas Knight Jana M. Lange Ramon S. Perry III

5532 Saint Joe Road - Fort Wayne, IN 46835www.perryoffice.net - Angela B. Rose, Administrator

(260) 483-3110

New Business Card Ads for 2017

March & Apr i l 2018 OnS ite 1 1

2018-2019 Membership Directory & Buyer’s Guide Advertising AgreementThe Membership Directory & Buyer’s Guide is a great resource and valuable tool for all members. Not only do Regular Members utilize the Membership Directory & Buyer’s Guide to find suppliers & service providers, Associate Members also use it to connect with current & future clients. The Membership Directory & Buyer’s Guide is produced annually and includes a complete list of AAFW-NEI members’ contact name, company, phone, fax, e-mail, etc. Your company already receives a FREE listing but additional advertising opportunities are available as listed below.

_____________________________________________ agrees to purchase the advertising stated below. (Company Name)

Full Color:q Inside Front/Back Cover - $429 (Ad size - 4 1/2” X 7 1/4”)

q Back Cover - $479 (Ad size - 4 1/2” X 7 1/4”)

q Colored Divider Tabs - Full-Page - $409 (Ad size - 4 1/2” X 7 1/4”) **MAXIMUM OF 5 AVAILABLE - Placement First Come, First Serve

Standard Black & White Ad:q Half -Page - $149 (Ad size - 4 1/2” X 3 3/4”)

q Full -Page - $259 (Ad size - 4 1/2” X 7 1/4”) *Prices listed are AAFW-NEI Member Rates.

For more information:AAFW-NEI (260) 482-2916

Fax: (260) 482-5187E-mail: [email protected]

The Membership Directory & Buyer’s Guide is sure to be retained and referred to on a daily basis all year long!

Deadline:

Ad Agreements Due:Friday, May 4th

Final ads due:Friday, May 18th

q I will send digital advertisement q Same advertisement as last year q Design needed q Please Invoice q Check Enclosed

Authorized Signature: __________________________ Printed Name: ____________________________

Phone: _______________ Email: _______________ Date: ___________________________________


w OSHA for Multifamily Professionals (3 CEC’s) Wednesday, March 7, 2018; 9 a.m. to 12 Noon @ AAFW-NEI Cost: FREE to Education Subscribers and $45 per person for NON Education Subscribers Instructor: Dudley Berthold II, MS, SES Environmental

The Indiana Occupational Safety and Health Administration (IOSHA) is charged with improving workplace safety and health for all workers by reducing hazards and exposures in the workplace which result in injuries, illnesses, and fatalities. It is important to review the importance of putting safety first and knowing the rules to prevent workplace accidents. All maintenance personnel should join this session to learn more about:

~ Registration & Cancellation Deadline: Monday, March 5, 2018 ~

w Manager Wine & Cheese Roundtable (1 CEC) Wednesday, March 14, 2018; 5:30 p.m. to 6:30 p.m. @ Atrium Village Cost: FREE to AAFW-NEI Members

Share your successes and challenges in an open forum over a glass of wine and light hors d’oeuvres with your peers in the multifamily industry. Crime, employees, resident retention, operations – no topic is off the table.

The roundtable is FREE and open to all managers, allowing you to gain some new ideas and share your challenges.

~ Registration & Cancellation Deadline: Monday, March 12, 2018 ~

w Maintenance Shop Hop (1 CEC) Thursday, April 12, 2018 @ TBA Cost: FREE

Enjoy lunch and connect with other maintenance professionals. Participants can offer solutions for overcoming specific challenges, share vendor contacts, and walk away with lots of great tips. The roundtable is FREE, open to all maintenance supervisors, and will feature lots of hot topics.

~ Registration & Cancellation Deadline: Tuesday, April 10, 2018 ~

w The Active Shooter Phenomenon -- Disgruntled Employees & Residents (2 CEC’s) Wednesday, April 18, 2018; 9 a.m. to 11 a.m. @ AAFW-NEI Office Cost: FREE to Education Subscribers and $45 per person for NON Education Subscribers

Instructor: Silver Shadow Security

This session is intended to start the difficult discussions necessary to prepare for this type of event. The presentation will be interactive with role plays and What Would You Do? scenarios. We will be covering:

~ Registration & Cancellation Deadline: Monday, April 16, 2018 ~

Connect to Education* March & April registration *

• Personal Protective

Equipment (PPE)

• Hazardous Chemical Safety &

Labeling Requirements

• Lock-Out Tag-Out –

Know It, Use It

• Record Keeping & Ongoing

Safety Training Requirements

• What is an Active Shooter

• What are your options - Run, Hide, or Fight

• Who to contact

• How long you can expect the event to last

• Why you need to prepare

• What to do when Law Enforcement arrives

• Finishing with Question and Answer Session


Connect to Education* March & April registration *

w Fair Housing (3 CEC’s) Date TBA; 9 a.m. to 12 Noon @ TBA Cost: FREE to Education Subscribers and $45 per person for NON Education Subscribers

Instructor: TBA

With discrimination complaints, undercover investigations and penalties on the rise, it is imperative to abide by federal, state and local laws regarding fair housing. Understand your role in fair housing, including the law as it applies to children and families, accommodating people with disabilities, occupancy standards, resident selection guidelines, leasing documentation, service animals vs. therapy or companion animals, and rental procedures. Register your staff today to:

• Know what to say and, more importantly, what not to say • Learn how to make reasonable accommodations • Ensure your resident relations are compliant with fair housing regulations • Gain practical solutions you can use tomorrow

~ Registration & Cancellation Deadline: 48 Hours Prior to Class Date ~

w HVAC Refrigerant Training & Step by Step Conversion Process (3 CEC’s) Date TBA; 8:30 a.m. to 11:30 a.m. @ AAFW-NEI Cost: FREE to Education Subscribers and $45 per person for NON Education Subscribers

Instructor: Prairie Wholesale Supply

Topics to be covered: * Refrigerant Training & Trouble-shooting * Converting systems from R-22 to R-410A • What to look for when converting systems • Refrigerant Line set sizing • Proper equipment matches • Economical equipment choices * Discussion on Refrigerant Alternatives * Upcoming Refrigerant Changes

~ Registration & Cancellation Deadline: 48 Hours Prior to Class Date ~

to register call (260) 482-2916 or email [email protected]

If you attended a spring education course and are in need of a certificate

contact the AAFW-NEI Office today with your name and the date of the class.

Cancellation Policy ~ ALL cancellations AFTER the cancellation date will be charged a NO SHOW fee of $45 per person for NON Designation Classes


The Apartment Association of Fort Wayne - NE Indiana Presents ....

2018 CFC Certification Course TrainingEPA Section 608 Certification

Tuesday, April 17 & June 19, 2018This course prepares technicians for the EPA Certification Exam through ESCO

Location: AAFW-NEI Office - 3106 Lake Avenue (Corner of Lake & Hobson) from 9 a.m. to 4 p.m.

Name: _______________________ Company Name: _______________________

Address: ______________________ City/State/Zip: _________________________

Phone: _______________________ Fax: ________________________________

Authorized Signature: _____________________________________________________

q Enclosed is $______ q Invoice my company for $______ q Paying by Credit Card**.

Signature ___________________________________________________________*Exam retakes can only be taken by those that took their original testing through ESCO.

Lunch Sponsored By:

**Credit Card Payment Instructions will be sent to you. Processsing fees apply.

Cancelation Policy: Full refund if canceled by published deadline. Registration Deadline is two weeks prior to the course date. Contact the AAFW office for full details. If you have a disability that may require special

accommodations to participate, please call (260) 482-2916. **Spanish Exam Version Available**

Remit to: AAFW-NEI, 3106 Lake Avenue, Fort Wayne, IN 46805Phone: (260) 482-2916; Fax: (260) 482-5187; E-mail: [email protected]

Check Course TypeAAFW-NEI Memberq Full Course & Exam - $129q Individual Test - $79(No Instruction for the Individual test)

AAFW-NEI Non-Memberq Full Course & Exam - $258q Individual Test - $158(No Instruction for the Individual test)

Christopher Peraino, has over 25 years in the maintenance field and has taught the Certificate for Apartment Maintenance Technician designation course and the EPA Section 608 CFC Certification program for at least 15 of those years. He also assisted the National Apartment Association (NAA) in the curriculum of the Heating & Cooling portion for the CAMT program. He is currently the Building Operations Manager for the Detroit Institute of Arts.

Please Choose the Footlong Subway Sandwich that you would like for lunch. All condiments will be available on the side. All sandwiches will be on white bread, unless you make a special request.

q Black Forest Ham q Cold Cut Combo q Italian B.M.T.® q Turkey Breast

Check Course Dateq April 17, 2018 q June 19, 2018


The Summit Celebration ...King & Queen Court

The candidate that collects the most funds in coins and $1 bills

will be crowned King or Queen of the

Summit Celebration on March 24th!Joe Croft

Wood CreekBrandon

ShanyfeltWoodbridge

Jenni Harris-SteeleIsland Club

Kim BeckerCarriage House of Kendallville

Megan FordHays &

Sons Complete Restoration

Proceeds Benefit Cancer Services of Northeast Indiana

&Erin’s House for Grieving

Children

Andrea MilesCityScape

Flats


PlatinumCity Carpet Outlet, Inc.

Flahery & Collins PropertiesGold

CertaProPainters of Fort WayneK Kern Painting of Toledo

Silver

Bronze

2017 Summit Celebration Sponsors

apartments.comExtinguisher Co. No. 1/Priority 1

Hays & Sons Complete Restoration

PNC BankRealAmerica Management LLC

Redwood Living, Inc.Sentry Management Services, Inc.

FCL SecurityGene B. Glick Co.

IDW Window & Roof CleaningLawnscape Land ManagementNew Generation Management

Perry Law Office PCRepublic Services

Springfield Restoration & RemodelingState Farm Insurance/John Carr

Open Sponsorship A & B Construction Cort


2017 Summit Celebration Nominees

Sharon K. Hauser Manager of the Year - Under 150 UnitsDeb Altimus, Hope Landing

Jackie Reichard, Centennial HighlandsMelissa Moriarity, Randall Lofts/Newburyport

Sharon K. Hauser Manager

of the Year - 150+ UnitsKim Becker, Carriage House of Kendallville

Lisa Pavey, Hauenstein Hills, Overlook Senior Villas, Hamilton Pointe

Angela Peoples, Carriage House of KendallvilleMonica Richardson, Archers Pointe

Jackie Todd, Canterbury GreenMelissa Schneider, Redwood Living

Michele West, Wood Creek

Assistant Manager of the Year:Jenni Harris-Steele, Island ClubAndrea Miles, CityScape FlatsDeanna Storms, Archers Pointe

Maintenance Supervisor of the Year:

David Becker, Atrium VillageDave Bengal, Port O’ Call

Joe Croft, Wood CreekChuck Inzer, Carriage House of KendallvilleDan Kuleff, Fort Wayne Housing Authority

Chad McMahon, Archers PointeJeff Papenbrock, Willow Creek Crossing

Maintenance Technician of the Year:David Becker, Atrium VillageMark Berz, Tall Oaks/FWHA

Mark Felger, Randall Lofts/NewburyportJohn McIntosh, Chestnut Hills

Jim Sparkman, Carriage House of Kendallville

Associate Member of the Year:CertaPro Painters

Hays & Sons Complete RestorationPaul Davis RestorationPerry Law Office, P.C.

Leasing Consultant of the Year:

Jeannie Boggs, Island ClubSean Hartzell, Wood Creek

Robyn Jackson, Steeplechase at Parkview

Distinguished ServiceJenni Harris-Steele, Island Club

Willow Creek Crossing

Rookie of the YearKyle Bauer, CityScape Flats

Sasha Boehme, Time Corners CrossingMike Voirol, Phoenix Manor Senior

Shawn Williams, Lake Forest Village

Independent Owner of the YearJeff Vaughan, Vaughan Properties

Congratulations to All of Our Nominees!!


I have so many fond memories of the great networking events, making great friends and just enjoying the company of those in our apartment industry that it’s hard to select just a few memories to share, but here are a few that stand out in my mind:

Some of my fondest memories were the elaborate and funny skits that we used to do at the breakfast general membership (Bacon & Bits) meetings. Usually this was to promote some upcoming event like Casino Night or Educational functions.

* There was one skit where Ron Lucas was dressed as a ghost and he was chasing James “Buck” Buckhardt around the room. I think it was to promote the upcoming casino night with a spooky/scary theme that year.

* Another funny skit was when Rose Newman-Clevenger and I dressed up in very tacky and 70’s style clothes to promote a professional business attire fashion show that was being held later that month. I was dressed up like Herb Tarleck of WKRP with plaid coat & pants, white belt and white shoes. Rose was dressed up like a floozy, almost flapper style garb and we were up front saying how we heard there was a professional attire fashion show later and that we might want to check it out.

I also have fond memories of when the Association office was located in Stoney Creek Office Park. It was the first office space that we actually owned the building versus renting. This was a milestone for us since I remember that owning our own building gave our Association a sense of permanency and stability. We originally bought one suite and then purchased the adjacent suite next to it a couple years later to make into a maintenance training facility. I remember Scott Robinson, Linda Binford and I tearing out walls on a weekend to open up the two suites into one. It was a scene right out of “Fixer Upper” with Linda ordering Scott and myself around like Joanna Gaines does to her husband Chip. We had a great time playing demolition team and we were so excited to help make our dream of having our own maintenance training center. There was such a shortage of qualified maintenance technicians at the time and we hoped that this would enhance those skills already in the maintenance field as well as get more technicians to get into a maintenance career.

Tom Deitche, CPM, Managing Director, Bradley Company

Tom started in the multi-family industry as a maintenance technician at Canterbury Green and worked his way up to General Manager

of the property. He was later the President of Guardian Management. Tom was a long serving member of the AAFW-NEI Board of Directors holding the

offices of Treasurer, Vice President, and President in 1996.

40th Anniversary Memory...A Walk Down Memory Lane

By Tom Deitche, CPM, Bradley Company


800-436-7510 • WhyCallPaul.com

THERE’S NEVER A GOOD TIME FOR PROPERTY DAMAGE.

Whether its water, fire, mold, storm, or other peril, you may be left feeling helpless. Paul Davis is here to assist

you in your time of need. We have the training and expertise necessary to completely restore your property fast. Paul Davis is also a trauma and hazmat certified firm.

FIRE • WATER • MOLD • STORM

April 10th Breakfast Connection ~ Fair Housing Jeopardy

April is Fair Housing Month and we are very excited to shake things up with a little competition! Match your wits against others, learn something new, and see how Fair Housing affects you!

Registration deadline is this Thursday, April 5th at 12 Noon! Call Hope Zellers at (260) 482-2916 to make your reservation!

8 a.m. @ Ramada Plaza

$10 per person or 1 Breakfast Coupon per person

** All Cancellations MUST be made the Thursday BEFORE the Breakfast Meeting. ALL Cancellations AF TER

the deadline will be charged a NO SHOW fee of FULL PRICE ~ $14 per person! **

April Connect the Dots Spotlight:

Associate Spotlight:

PNC

* November * December

* April* May* June

* August* September* October

* November * December Call us today to feature your company to other members!!

Months Still Available... Associates Apartments


Discrimination in advertising is prohibited by the Fair Housing Act, but “advertising” doesn’t just apply to traditional advertising, such as newspaper and Internet ads. Social media communications are often considered advertisements. Here are 5 tips to ensure your social media complies with Fair Housing laws:

1) Train everyone in fair housing. Before being given access to your social media accounts, each person should complete fair housing training and acknowledge your company’s policies and procedures. Do the same for any agency or service that has access to your social media.

2) Show diversity in images. Consider all federal, state, and locally protected classes. For example, show males and females, people of different races, people with disabilities, a variety of ages, and families with and without children. Show

diversity when using avatars, animated characters, and illustrations, too.

3) Use welcoming language. Social media messages must not position your community as more or less suitable for someone based on membership in a protected class. Avoid things like racial or ethnic terms, references to religion, exclusions based on disability, and limitations based on familial status. A good rule of thumb is to describe the community, not the people.

4) Designate a point person to regularly review all social media posts. Reviews should look for words or images that discriminate, limit or deny equal access to your community based on membership in any federally, state or locally protected class. Also look for posts in which prospective or current residents indicate they feel they’ve been treated unfairly, don’t feel welcome in your community, feel they are being discouraged from living in your community.

5) Display the Equal Housing Opportunity Logo. Always show the Equal Housing Opportunity slogan, logo or statement on your social media pages and on your website.

Grace Hill recently released a quarterly mini-course on Fair Housing & Social Media. Learn more about the course at: http://gracehill.com/blog/new-grace-hill-mini-course-fair-housing-social-media/, and sign-up for a quick demo at the bottom of the page if you’re interested in learning more about staying compliant.

Keep a Look Out for the Upcoming Fair

Housing Class!

5 Tips to Ensure Social Media

Complies with Fair Housing Laws


Who’s Who in the AAFW-NEI ~ Contacts: Camille Garrison

7515 Winchester Road; Fort Wayne, IN 46819Phone: (260) 747-1523

E-mail: [email protected]: www.kingstonhealthcare.com

Assisted Living, Memory Care, Short Term Rehab and Continuing Care Services

Describe how Kingston began:

In 1989, we founded Kingston on the simple notion that outstanding people, gathered for a common good, can make a tremendous contribution by helping people age with dignity and respect. From the

onset, Kingston was not setting out to just create nursing homes, but communities of caring.

How did you come into your profession?

When visiting my Grandmother at her Assisted Living community, I was so

impressed with the Activity Director and thought, “how rewarding her job must be.” I left my corporate job and started out as an Activity Director at our Kingston at Dupont Memory Care then moved into

my marketing position at Kingston Residence Assisted Living. That was 15 years ago and

it was the best decision I ever made.

Genuine Care ~ Dedicated to You

Does Kingston have a motto?

Caring * Quality * Compassionate * Professional

Four Words that Describe Kingston Healthcare?

What is something you hope to gain from your AAFW-NEI Membership?

The opportunity to educate others about Kingston Healthcare, network with

new contacts and provide our services and support where applicable.

We are known for:

* Effective Rehabilitation

* Quality of Care

Two things that Kingston is known for:

What is the best part of your job?

The best part of my job is getting to know our residents; their history and their families.

What is something you had to learn the hard way?

Something I had to learn the hard way was that sometimes people say no.

If you would like to donate items or volunteer time at any of the Kingston

facilities please contact Camille Garrison.

What is your ideal Saturday?

My ideal Saturday would start with no alarm clock, puttering around the house in my pajama’s while drinking coffee, reading a week’s worth of

newspapers over a leisurely breakfast. Then hitting the trail on my bike with my family and enjoying lunch and a cold beer at the deck.

Making sure every Veteran who has a wish to go to Washington on Honor

Flight realizes that dream, affect positive change in my community, and see a cure

for Alzheimer’s disease in my lifetime.

What are three things on your bucket list?

Do you sing aloud when in the car by yourself?

Absolutely!

What is your life mantra?

This is the day that the LORD has made; let us rejoice and be glad in it.


Millennials and their Impact on Multifamily:

Doing Business Without Talking

By Brian Zrimsek, MRI Software

Millennials generally expect a digital component to most experiences, whether it’s social planning, paying bills, dating, shopping or work. After all, few Millennials can remember a time before the Internet, and for most of their adult lives, they have only needed to reach into their pocket or purse to access it. But even though we call these pocket devices “smart phones,” for Millennials (and increasingly for older generations as well), the part of this device they use the least is the phone app.

By and large, Millennials don’t want to talk to people. It’s rare that I get a phone call from anyone under 40 years old, both in my personal and professional life,

unless that call was scheduled or they’re trying to sell me something. Today, Millennials want to use an app, a mobile website, texting, Snapchat, or any of a multitude of other means to communicate digitally. And who can blame them? You don’t get put on hold or find yourself trapped in a long, unproductive conversation. While waiting for the other party to respond, you can work on other tasks, and there’s typically a complete record of the conversation saved if you need to refer back to it. Texting is simply much more efficient.

What’s more, Millennials don’t necessarily need a physical place to have a connected community. For instance, my youngest son (post-millennial generation Z) is happy to stay in his bedroom and connect with his friends via his texting apps. No hours-long phone calls with the girlfriend, just a never-ending stream of snaps.

Tech over talk is the new norm, and this norm is making its way through commercial real estate. It’s starting with student housing, moving into traditional multifamily and eventually will change how commercial deals will be done.

Economic trends suggest that Millennials will put off home buying and remain renters for longer than previous generations, and, as renters, they expect much more than just high-quality Internet access and a gym on site. Features such as the ability to take a virtual tour of the apartment before signing a lease, online billing and electronic work requests are now expectations.

Continued on Page 23


Continued from Page 22

For example, according to a 2017 report from Zillow on consumer housing trends, 55 percent of Millennials want to submit rental applications online and one-third want to pay rent electronically. They don’t want to make a phone call or write a paper check to get things done, and organizations that stubbornly cling to the old way of doing things will suffer. According to that same Zillow report, Millennials expect a quick response to their digital inquiries: 73 percent say they expect a reply in a day or less, 35 percent will give up and go to the next option if they don’t hear back in that time frame. Multifamily operators must strive to service and engage Millennials digitally because they aren’t likely to stroll in to meet the team in the leasing office. If real estate companies aren’t set up to communicate efficiently using digital means, they will miss out completely on a large part of the available market.

But Millennials aren’t just reshaping multifamily real estate; they’re transforming corporate real estate, as well. Their expectation for a digital experience in their personal lives carries over into the professional sphere, and as they rise through the ranks of their employers, their preferences will come to define the table-stakes for desirable office space. In fact, on the deal side, we’re just starting to see accelerated technology adoption. And in smaller organizations like medical or a law offices, Millennials are likely to manage their business in a similar way to how they manage their home life. So, over time, as Millennials move into the management layer, they’re going to expect to get most real estate business done without needing to jump onto a conference call.

By and large, real estate has traditionally revolved around personal relationships. This aspect of the business will not change. However, the methods we use to create and maintain those relationships and the tools with which we do business are rapidly changing. Real estate companies that resist adopting a digital approach will find themselves left behind,

trying to talk to prospects, but finding that no one is listening.

About the Author: Brian Zrimsek is Industry Principal at MRI Software. Prior to MRI, he served as IT Vice President at The Irvine Company and VP of Research at Gartner, Inc.

Strengthening the Fabric of Our Community

Contact Dan Beechy for your banking needs.

oldnational.com

Dan BeechyBanking Center Manager, [email protected] National Bank116 E Berry StFort Wayne, IN 46802

Millennials and their Impact on Multifamily:

Doing Business Without Talking


Catching Up With Community Outreach

Erin's House for Grieving Children Donation & Tour

Mad Anthonys Children’s hope house Pot Luck dinner

Community Outreach cooked a pot luck dinner for the guests at Mad Anthonys Children’s

hope house on January 10th.

If you would be interested in helping make a meal for them contact hope Zellers at (260) 482-2916 or [email protected] today!

High Five and T HANK YOU ~Community Outreach would like to give a

BIG HIGH FIVE and T HANK YOU to CertaPro Painters on helping out our 2017 Charities ~

Gigi’s Playhouse and Mad Anthonys Children’s Hope House by painting their organizations.

Thank you for your generosity!!!

Community Outreach would like to THANK everyone who helped with our Craft Supply Drive for Erin’s House at the January Breakfast Connection. With your helpwe collected 191 Craft Supplies and 90 Paper Towels, Napkins, Plates, Eating Utensils.

The Committee dropped the items off to Erin’s House and took a tour of the facility to learn more about what they do. If you would like more information about Erin’s House please contact Hope Zellers at [email protected]..

Paparazzi -- Seen on the Scene * February Breakfast Connection Wrap-Up *

Members joined us in February to learn more about Community Outreach’s 2018 Charities:

A Big Thank You to everyone who donated their change to the King & Queen Nominees!!

there is NOT a March breakfast connection! see you in april!



News You Can Use ~ Have you heard the latest?

National Night Out is an annual community-building campaign that promotes police-community partnerships and neighborhood camaraderie to make our neighborhoods safer, more caring places to live. National Night Out enhances the relationship between neighbors and law enforcement while bringing back a true sense of community. Furthermore, it provides a great opportunity to bring police and neighbors together under positive circumstances.

Millions of neighbors take part in National Night Out across thousands of communities from all fifty states, U.S. territories and military bases worldwide on the first Tuesday in August. Neighborhoods host block parties, festivals, parades, cookouts and various other community events with safety demonstrations, seminars, youth events, visits from emergency personnel, exhibits and much, much more.

National Night Out registration is now open. Please visit our website at https://natw.org to complete the annual online registration form. Once registered, you’ll receive an email confirmation with more information and resources regarding NNO 2018. Note: Registration for National Night Out is free and required each year.

Registration is now Open!


Apartment Association of Fort Wayne - NEI 2017Annual Report

Serving the Rental Housing Industry in Northeast Indiana

Education10 Property Management Companies participated in the Education Subscription program representing 62 Apartment Communities

18 Class Topics attended by 559 students

59 Students in Certification & Designation Classes - EPA Section 608, Certified Apartment Manager & Certificate for Apartment Maintenance Technician

Apartment Guide

63,000 Web Page Loads

350+ Locations where consumers can find the printed Apartment Guide!

A brand new online search filter to find a new apartment home!

Thank you to the Committees,

Volunteers, & Staff Liasons that make it

all happen!

899 Attendees Registered for Breakfast Connection

Meetings in 2017

Community Outreach3,200+ Items Collected for 9 Different Local Charities

$17,100 Donated to 2017 Charities - Gigi’s Playhouse ~ Down Syndrome Achievement Center Mad Anthonys Children’s Hope House

Summit Celebration & Awards DinnerHonoring multifamily excellence and our Association volunteers.

53 Property

Management Companies

Members21,928

Rental Home Units

95Associate Member Partners

127Apartment

Communities

Associate Members of the AAFW-NEI

A AAA .................................................................... (260) 579-9149A & B CONSTRUCTION, LLC ...............................(260) 432-6860AARDVARK PEST CONTROL ...............................(260) 471-2800AMERICAN FAMILY INSURANCE: Tom Hendrix ............................................... (317) 577-2722AMERICAN FAMILY INSURANCE: Arlene Stutzman Agency ............................ (260) 637-9500 AMERICAN HOME STORE FURNITURE .............. (260) 442-0300AMRENT ............................................................ (855) 380-9509 ANTHONY WAYNE CREDIT ADJUSTERS............. (260) 423-9574APARTMENTS.COM ...........................................(419) 308-6742APEX ELECTRIC, LLC ...........................................(260) 739-5948ASPHALT MAINTENANCE SERVICE ....................(260) 422-6068ATI ENERGY GROUP, LLC ...................................(800) 456-3837

BBATH FITTER ............................(260) 483-6294/(260) 403-9019BED BUG DESTROYERS ......................................(260) 445-7815BERKADIA .......................................................... (260) 273-7389BETTER BUSINESS BUREAU ...............................(260) 423-4433BGI FITNESS ...................................................... (317) 813-2242BND COMMERCIAL ........................................... (260) 407-0900BONE DRY ROOFING, INC. .................................(260) 267-6189BRIGADOON FITNESS ........................................(260) 434-2412BUG FREE PEST CONTROL, LLC ..........................(260) 399-6189

CCARPET ONE ...................................................... (260) 489-4584CERTAPRO PAINTERS .........................................(260) 494-1412CFS INC.-FLOOR COVERING SPECIALISTS ...........(260) 456-3922CLASSIC PRODUCTS CORP. ................................(260) 484-2695

C COMCAST ......................................................... (260) 215-5309 COMMERCIAL FLOOR COVERINGS, INC./ CITY CARPET OUTLET, INC. ...........................(260) 442-2773 CORT .................................................................. (877) 467-8268CSC SERVICEWORKS ......................... (800) 590-0036 EXT. 5510

DDELUXE GLASS, INC. ..........................................(260) 482-9469

EECC HORIZON ..........................(317) 595-4400/(317) 809-9877EDGE SUPPLY .................................................... (866) 715-3343ELLIOT INSURANCE ............................................(260) 356-9604EXTINGUISHER CO. NO. 1 ..................................(260) 497-9110

FFAST SIGNS ........................................................ (260) 373-0911FCL SECURITY ..................................................... (260) 482-5292FIBER X LLC ........................................................ (317) 565-6010

F FIRST FEDERAL BANK OF THE MIDWEST ...........(260) 489-3036FORRENT.COM ................................................. (317) 915-1181FORT WAYNE NEWSPAPERS ..............................(260) 461-8349

GGERBERS ELECTRIC ............................................(260) 632-5123GREAT LAKES LAUNDRY/ COMMERCIAL SALES, INC.............................(800) 821-8846

HTHE HARMON GROUP, LLC ................................(317) 370-4414HAYS & SONS COMPLETE RESTORATION ..........(260) 471-9110HD SUPPLY FACILITIES MAINT. ..........................(800) 431-3000HOME LUMBER .................................................(260) 493-4436HYLANT GROUP .................................................(260) 969-3900

IIDW WINDOW & ROOF CLEANING ....................(419) 303-9824

JJETZ SERVICE CO., INC. ......................................(317) 359-9968

KKINGSTON HEALTHCARE ...................................(260) 415-7741K KERN PAINTING TOLEDO, LLC .........................(419) 966-0812

Continued on page 29

Contact An Associate Member for Your Next Bid!


Continued from page 28

KKEY EXTERIORS ..................................................(260) 492-8062KONE ELEVATOR ................................................(260) 484-9586KNOT JUST DECKS ..............................................(260) 745-0337

LLANDART, INC. ...................................................(260) 749-8993LAWNSCAPE LAND MANAGEMENT, INC. ..........(260) 749-8611LEE SUPPLY CORP. .............................................(260) 471-6433LEISURE POOL & SPA SUPPLY INC. ....................(574) 457-4532LENGACHER BROS. CONSTRUCTION, INC. .........(260) 492-8738LINCOLN PRINTING ............................................(260) 424-5200

MMBA PAINTING, LLC ...........................................(260) 241-7359MIDWEST AMERICA FCU ...................................(260) 423-8251MIRACLE METHOD ............................................(216) 337-0708

NNHANCE WOOD REFINISHING ...........................(260) 341-6671

O OFFICE CONCEPTS .............................................(260) 484-0451OLD NATIONAL BANK ........................................(260) 310-6613

PPAUL DAVIS RESTORATION ...............................(260) 436-7510PERRY LAW OFFICE P.C. .....................................(260) 483-3110PNC BANK .......................................................... (260) 441-8782POOPRINTS OF NE INDIANA ..............................(260) 433-1899PPG PAINTS ...................................................... (260) 213-6759PRAIRIE WHOLESALE SUPPLY ..(260) 436-1551/(260) 445-4850PRECISION CONCRETE, INC. (Mark) ...................(616) 403-1140PRECISION CONCRETE, INC. (Don) .....................(317) 695-3271PRECISION GLASS ..............................................(260) 432-9222PRIORITY 1 ......................................................... (260) 497-7993PROFED CREDIT UNION .....................................(260) 496-1312PROFESSIONAL CARPET CLEANING ...................(260) 489-0675PROTECHS, INC. ................................................ (260) 471-3165

RREPUBLIC SERVICES ...........................................(260) 442-3226RENTPATH ......................................................... (765) 714-4295RYAN FIREPROTECTION .....................................(260) 224-2734

SSEARS COMMERCIAL ........................................(260) 486-7329SHERWIN WILLIAMS, CO. - (PAINT) .................. (260) 459-2444SHERWIN WILLIAMS, CO. - (FLOORING) ............(260) 348-5226SPRINGFIELD RESTORATION & REMODELING ...(260) 657-3351SILVER SHADOW SECURITY & INVESTIGATION LLC ..................................(260) 748-6600SPRINT ............................................................... (317) 660-2270SQUEAKY CLEAN ......................(269) 816-5600/(269) 718-9249STATE FARM INSURANCE ..................................(260) 489-3838STEAMATIC OF FORT WAYNE ............................(260) 422-7447STEWART, BRIMNER, PETERS & COMPANY INC. ............................(260) 482-6900

TTALON RESTORATION & CLEANING, INC. ..........(260) 748-4545TESTIFY MARKETING MEDIA..............................(260) 203-4719TOBACCO FREE ALLEN COUNTY ....................... (260) 373-4276TRANSUNION RENTAL SCREENING SOLUTIONS .....(260) 755-5377/(636) 288-2569

WW.C. BORCHELT & SONS ........................................... (260) 485-3412WASH MULTIFAMILY LAUNDRY SYSTEMS, LLC .....(800) 521-9938/(616) 295-2790WAYNE PIPE & SUPPLY ............(260) 423-9577/(260) 415-5612WILMAR............................................................. (630) 618-0014WINDOWS, DOORS & MORE .............................(260) 422-7077


Associate Members of the AAFW-NEI

Contact An Associate Member for Your Next Bid!


OnSiteyAdvertisingyDirectoryPlease take a look at the following AAFW-NEI Members who help support the

AAFW-NEI with their advertisements in this months issue of the OnSite!!

* Aardvark Pest Control .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 20

* American Family Insurance -- Tom Hendri x .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 3

* American Home Store Furniture/ City Carpet Outlet , Inc . .. . . . . . . . . Back Cover

* Apex Electric LLC ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 22

* Asphalt Maintenance Service .. . . . . . . . . . . . . . . . . . . Page 3

* Bone Dry Roof ing, Inc . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 5

* Extinguisher Co. No. 1 & Priority 1 .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 5

* Hays & Sons Complete Restoration ... . . . . . . . . . . . . . . . . . . . . . Page 28

* IDW -- I Do Windows & Roof Cleaning .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 6

* Jetz Service Co. Inc . .. . . . . . . . . . . Inside Front Cover

* Lengacher Bros . Construction ... . . . . . . . . . . . . .Page 29

* Old National .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 23

* Paul Davis Restoration ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 19

* Perry Law Of f ice P.C. .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 10

* Squeaky Clean Professional Cleaning Services .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 30

* WASH Multifamily Laundry Systems, LLC .. . . . . . . . . . . . . . . . . . . . .Page 26

* Windows, Doors & More .. . . . Inside Back Cover

Beginning in May 2018

ONLINE ONLY

FULL-COLOR Ads for ALL Advertisers +

Clickable Link to Your Website/Email Beginning

in May 2018

ONSITE

Documents

2018 Last Printed Issue of the AAFW-NEI OnSite · 2018-04-04 · and we will do the shopping for you! * Bleach ... Their expectation for a digital experience in their ... //natw.org