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COMMUNITY SERVICES - PAGE 89
COMMUNITY SERVICES
PAGE 90 - CITY OF TIGARD
COMMUNITY SERVICES PROGRAM
The Community Services Program consists of programs provided by the Police Department and the Li-brary, and several Social Services and Community Event grants made by the city.
Police programs include traditional public safety efforts (patrol, enforcement, traffic safety, etc.), but also include work with community groups to increase public safety awareness.
Library programs include circulation of a wide variety of print and other media materials and the offering of a few programs designed to promote reading, computer skills, and lifelong learning.
Social Service and Community Event grants provide funding to a variety of community organizations and groups that provide services to those in need in the community or which offer events that promote a greater sense of community.
The primary source of funding for this program area is the General Fund.
Tigard Public Library
Tigard’s DUII Taxi serves to encour-
age driver-responsibility
COMMUNITY SERVICES - PAGE 91
COMMUNITY SERVICES
PAGE 92 - CITY OF TIGARD
POLICE ORGANIZATION
COMMUNITY SERVICES - PAGE 93
DEPARTMENT DESCRIPTION AND PERFORMANCE MEASURES
The Tigard Police Department is a progressive and professional police organization. The department is
committed to a community policing philosophy and works very closely with the public providing a
wide range of programs and information. We are dedicated police professionals committed to the com-
munity, sensitive to the needs of our citizens while holding ourselves accountable to the highest stand-
ards of excellence and achievement. Our mission is to “To protect and serve all who live, play and work in
Tigard.”
There are three divisions within the Police Department, including Administration, Operations,
and Services.
Administration includes the Chief’s office, public information, community engagement,
crime prevention and business functions.
Operations is the uniform patrol and traffic branch. Patrols are divided into three overlap-
ping shifts (Days, Swings and Graveyard) and cover five police districts across the City.
This division also includes the two Canine teams as well as the outsourced Transit Police
unit.
Services consists of investigations (of both person and property crimes), crime analysis,
school resource officers, youth services, records management, property control, and train-
ing.
OBJECTIVE MEASURE FY 15-16
ACTUAL
FY 16-17
ACTUAL
FY 17-18
ACTUAL
FY 18-19
TARGET
Department Dispatched (911) calls
for service
19,948
21,352
21,106 21,500
Department Self-initiated calls 23,351
20,522
19,710 19,000
Department Total calls for service 43,299
41,874
40,816 40,500
Strategic Plan Number of Community
Engagement Event Oc-
currences
N/A 80 69 100
Stewards of
public trust
Average Response
Times in minutes:
Emergency Response
calls
6.13 6.23 6.23 6.25
Stewards of
public trust
Average Response
Times in minutes: Non-
emergency calls / cold
crimes
10.12 10.43 10.72 10.80
PAGE 94 - CITY OF TIGARD
POLICE ADMINISTRATION BUDGET UNIT: 4000
COMMUNITY SERVICES - PAGE 95
BUDGET UNIT: 4000 POLICE ADMINISTRATION
PAGE 96 - CITY OF TIGARD
POLICE ADMINISTRATION BUDGET UNIT: 4000
COMMUNITY SERVICES - PAGE 97
BUDGET UNIT: 4000 POLICE ADMINISTRATION
Below is Diesel who turned 3 on 4/21/17. To date he has participated in well over 300 tracks which resulted in 33 suspect captures. Additionally, Diesel has located over 20 arti-cles of evidence in his two years of service. Diesel hails from the Czech Republic.
Rico, the department’s newest K-9 is presently in the process of certifica-tion. Rico, and his handler, Officer Rivera, are expected to complete the 400 hour certification regimen in Ju-ly. Rico was born in Slovakia in Janu-ary, 2016.
PAGE 98 - CITY OF TIGARD
POLICE OPERATIONS BUDGET UNIT: 4100
COMMUNITY SERVICES - PAGE 99
POLICE OPERATIONS BUDGET UNIT: 4100
PAGE 100 - CITY OF TIGARD
POLICE OPERATIONS BUDGET UNIT: 4100
COMMUNITY SERVICES - PAGE 101
POLICE OPERATIONS BUDGET UNIT: 4100
As per Federal Department of Justice Equitable Sharing Program training on Asset Forfeiture
Bookkeeping Procedures and Internal Controls, jurisdictions are not allowed to “comingle” DOJ asset
forfeiture funds with funds from any other source. Other forfeiture funds, including Treasury, state
and local, must be maintained separately.
PAGE 102 - CITY OF TIGARD
POLICE SUPPORT SERVICES BUDGET UNIT: 4200
COMMUNITY SERVICES - PAGE 103
POLICE SUPPORT SERVICES BUDGET UNIT: 4200
PAGE 104 - CITY OF TIGARD
POLICE SUPPORT SERVICES BUDGET UNIT: 4200
COMMUNITY SERVICES - PAGE 105
POLICE SUPPORT SERVICES BUDGET UNIT: 4200
As resources allow, Tigard Police bike pa-trols put extra atten-tion on trails and other areas of the city with limited accessibility.
PAGE 106 - CITY OF TIGARD
LIBRARY ORGANIZATION
COMMUNITY SERVICES - PAGE 107
DEPARTMENT DESCRIPTION AND PERFORMANCE MEASURES
The library serves the citizens of Tigard and surrounding communities. Library programs include cir-
culation of a wide variety of print and other media materials and the offering of programs for all ages
designed to increase reading, computer skills, and lifelong learning. The library acquires, organizes and
provides customer assistance in accessing materials, data and services to meet the informational and
recreational needs of the community. The library is responsible for selecting and managing all library
materials, providing professional assistance using the library’s collections and electronic resources and
accessing additional resources through Interlibrary Loans.
OBJECTIVE MEASURE FY 15-16
ACTUAL
FY 16-17
ACTUAL
FY 17-18
REVISED
FY 18-19
TARGET
Good stewards of
city resources
% of collection that
was borrowed at
least once by a per-
son during the year
82% 82% 83% 83%
Good stewards of
city resources
Volunteer Hours/
FTE equivalent
17,917/8.6 18,800/9.0 19,750/9.5 19,750/9.5
Support Strategic
Plan
Total Program/
school visit attend-
ance
28,793 29,000 29,500 29,500
PAGE 108 - CITY OF TIGARD
LIBRARY ADMINISTRATION BUDGET UNIT: 5000
COMMUNITY SERVICES - PAGE 109
LIBRARY ADMINISTRATION BUDGET UNIT: 5000
The Tigard Library is the largest lender of materials to other Washington County libraries,
which includes books, CDs and DVDs. They have been the highest net lender for six years in
a row, which is a testament as to how robust is their collection
PAGE 110 - CITY OF TIGARD
LIBRARY ADMINISTRATION BUDGET UNIT: 5000
COMMUNITY SERVICES - PAGE 111
LIBRARY ADMINISTRATION BUDGET UNIT: 5000
The Tigard Library opened its current building in August, 2004
PAGE 112 - CITY OF TIGARD
LIBRARY READER SERVICES BUDGET UNIT: 5100
COMMUNITY SERVICES - PAGE 113
BUDGET UNIT: 5100 LIBRARY READER SERVICES
PAGE 114 - CITY OF TIGARD
LIBRARY READER SERVICES BUDGET UNIT: 5100
COMMUNITY SERVICES - PAGE 115
LIBRARY TECHNICAL SERVICES BUDGET UNIT: 5200
PAGE 116 - CITY OF TIGARD
BUDGET UNIT: 5200 LIBRARY TECHNICAL SERVICES
COMMUNITY SERVICES - PAGE 117
LIBRARY CIRCULATION BUDGET UNIT: 5300
PAGE 118 - CITY OF TIGARD
LIBRARY CIRCULATION BUDGET UNIT: 5300
Our Automated Materials Handling (AMH) system, which was installed in 2015, allows pa-
trons to check in their own materials 24/7. All items are typically checked in and re-shelved
within 24 hours. In 2017-2018, our staff processed 1,242,425 items with our AMH.
COMMUNITY SERVICES - PAGE 119
BUDGET UNIT: 5300 LIBRARY CIRCULATION
PAGE 120 - CITY OF TIGARD
SOCIAL SERVICES AND COMMUNITY EVENTS BUDGET UNIT: 5900/5910
Tigard’s Middle of Millen Drive parade is a
favorite 4th of July activity
Tigard’s 4th of July celebration culminates
with a fireworks display at Tigard High
School
Program Description:
Each year the city appropriates funds to support Social Service and Community Event activities that
assist or benefit Tigard citizens. Community organizations are invited to submit requests in January of
each year. A subcommittee of the Budget Committee meets to review Social Service and Community
Events requests and to recommend funding to the budget committee.
Historically, the budget committee guideline was to set total events and social service appropria-
tions at approximately one-half of 1% of the prior year’s operating budget. However, this program
saw dramatic cuts this year due to the current budget environment. For fiscal year 2019-2020, the
program could be cut completely.
Some of the Transient Lodging Tax fund dollars are designated to help those events that support local
tourism. Events like the Tigard 4th of July, Balloon Festival, and others are qualified for these funds.
Additionally, the Marland Henderson grant program targets those agencies that work with the home-
less population as well as addiction recovery and school backpack programs.
In addition to direct grants, some of the grant recipients also receive in-kind services from the city.
These services range from provision of a building and its operating costs like the Meals on Wheels
program, to Public Works and Police time to support community events.
COMMUNITY SERVICES - PAGE 121
BUDGET UNIT: 5900/5910 SOCIAL SERVICES AND COMMUNITY EVENTS
The Tigard Balloon Festival is an annual event that Tigard supports
through its Social Service and Community Events grant program
PAGE 122 - CITY OF TIGARD
SOCIAL SERVICES AND COMMUNITY EVENTS BUDGET UNIT: 5900/5910
City of Tigard City of Tigard
FY 2018-19 FY 2018-19
Community Events Grant Requests Social Services Grant Requests
By Resolution Agency Recommended Set Aside Agency Recommended
Broadway Rose* Direct 5,000$ Affordable Housing Set-Aside Direct 1$
Festival of the Balloons** Direct 10,000$ Housing Prog Emergency Fund Direct 1$
In-Kind 65,000$
Tigard 4th of July*** Direct 10,000$ Residential Services Agency Direct 1$
7/1-12,000 issued In-Kind 1,600$
Undesignated Set-Aside -$ Undesignated Direct 1$
Set Aside Total Set Aside Total
Direct 25,000$ Direct 4$
In-Kind 66,600$ In-Kind -$
CITY SPONSORED GRANT RECOMMENDATIONS
Downtown Tigard Events Direct 8,100$ Bethlehem House of Bread Direct 1,500$
John Tigard House (Tigard Hisorical)Direct 1,100$ Calvin Presbyterian Church Backpack School Prg Direct 4,950$
Mask & Mirror Direct 2,100$ Catalyst Partnership Direct 1,200$
Nature Recreation (Tualatin Riverkeepers)Direct 1,100$ Community Action Organization Direct 2,400$
In-Kind 1,000$
Community Partners for Affordable Housing Direct 1,200$
Tigard Area Farmer's Market Direct 3,600$ Fairhaven Recovery Homes Direct 1,200$
Tigard High Grad Night Party Direct 2,100$ Family Promise Tualatin Valley Direct 1,500$
Tigard Safety Town Direct 1,100$ Good Neighbor Center Direct 4,500$
Tualatin Valley Community Band Direct 600$ Just Compassion of East Washington Co Direct 3,000$
In-Kind 1,600$
LifeWoarks Direct 2,400$
Love Inc Direct 2,400$
Luke Dorf Inc Direct 7,500$
Meals on Wheels Direct 29,000$
In-Kind 105,000$
Oregon Human Development Corporation Direct 20,000$
Sexual Assault Resource Center Direct 4,000$
St. Vincent de Paul-St Anthony Tigard Direct 1,500$
St. Anthony Severe Weather Shelter Direct 2,100$
Templeton Elementary Backpack Program Direct 2,500$
Tigard Area Chamber of Commerce Direct 1,000$
Tigard-Tualatin Family Resource Center Direct 5,000$
Tigard Turns the Tide Coalition Direct 3,000$
Tualatin Riverkeepers Direct 3,000$
In-Kind 3,000$
Washington County Project Homeless Connect Direct 1,350$
Sub-total Direct 19,800$ Sub-total Direct 106,200$
In-Kind 1,000$ In-Kind 109,600$
Total (Combined) Total (Set asides and others)
Direct 44,800$ Direct 106,204$
In-Kind 67,600$ In-Kind 109,600$
TRANSIENT LODGING TAX MARLAND HENDERSON GRANT PROGRAM RECOMMENDATION
Tigard Area Chamber of CommerceDirect 3,000$ Calvin Presbyterian Church Homeless Ministry Direct 1,000$
Broadway Rose Direct 5,000$ CODA-Inc Tigard Recovery Centers Direct 2,000$
Festival of Balloons Direct 10,000$ Community Partners for Affordable Housing Direct 2,000$
Tigard 4th of July Direct 9,485$ Good Neighbor Center Direct 2,000$
Downtown Tigard Events Direct 8,985$ Luke Dorf Inc Direct 2,000$
Tigard Area Farmers Market Direct 3,900$ Luke Dorf Behavioral Health LLC Direct 2,000$
Tigard Bull Mtn Farmers Market Direct 3,500$ Salvation Army Tualatin Valley Citadel Direct 2,000$
Tigard Turns the Tide Coalition Direct 3,200$
TRANSIENT LODGING TAX 43,870$ MARLAND HENDERSON TOTAL 16,200$