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1 | 2017 Privacy and Security Products | AHIMA.ORG

2017 PRIVACY AND

SECURITY EDUCATION AND TRAINING

PLANNING CATALOG

PRIVACY AND SECURITY

CERTIFICATIONS AND EXAM PREPARATION RESOURCES • BOOKS • MEETINGS • WEBINARS • ONLINE LEARNING • TOOLKITS

GET THE MOST FROM AHIMA IN 2017!You asked for it, you got it! AHIMA will roll out new exciting membership opportunities in 2017. Join the new Active Premier membership, providing even greater opportunity with savings on AHIMA products and services, unlimited credential maintenance fees, and free access to a variety of products worth 8 CEUs.


CERTIFICATIONCERTIFIED IN HEALTHCARE PRIVACY AND SECURITY (CHPS®)

Product Code: CHPS

Achieving the certification in healthcare privacy and security (CHPS) exhibits competency in designing, implementing, and administering comprehensive privacy and security programs across all healthcare settings. CHPS professionals dedicate themselves to lifelong learning and professional development within the field. Join AHIMA’s professionals and commit to taking on the challenge to ensure privacy and security in healthcare na-tionwide.

List Price: $329 | Member Price: $259

COMING IN 2017!AHIMA-APPROVED ROI SPECIALIST

Release of information (ROI) is a core health information management function. Timely and accurate release is critical to ensure compliance is met with all legal requirements. AHIMA’s ROI Certificate demonstrates competency in the knowledge and experience of an ROI professional. The certificate is targeted at those professionals working in and responsible for the release of health information every day. In preparation for the exam, candidates will complete a virtual training program to include webinars and online coursework. The exam will be taken immediately upon completion of the program. Passing candidates will be provided the “AHIMA Approved ROI Specialist” title.

EXAM PREPARATION RESOURCESCertified in Healthcare Privacy and Security (CHPS) Exam Preparation

Danika E. Brinda, PhD, RHIA, CHPS, HCISPP

Certified in HealthcarePrivacy and Security(CHPS) Exam Preparation

Danika E. Brinda, PhD, RHIA, CHPS, HCISPP

Product Code: AB300515

Need help preparing for the CHPS certification exam? Buy CHPS Exam Prep today! The guide reviews exam criteria, provides test taking tips, and includes 300 sample exam questions to help you study and practice before you actually sit for the exam.

List Price: $79.95 | Member Price: $64.95

PRIVACY AND SECURITY TRAINING WITH CHPS EXAM PREPMay 8–9, 2017 | Chicago, IL

December 7–8, 2017 | Orlando, FL

CEUs: 17

HIPAA establishes the floor of federal requirements for protected health information (PHI). Yet cyberattacks and breaches continue, spotlighting the need for the privacy, security, and confidentiality of health information. Healthcare organizations are in need of professionals who can advance the management of privacy, security, and confidentiality practices. AHIMA’s Certified in Healthcare Privacy and Security (CHPS) credential validates an individual’s skills and competency in this area. And the AHIMA CHPS Exam Prep Workshop prepares you to sit for the CHPS exam. Register for this two-day, in-person meeting for an in-depth review of HIPAA (including the HITECH Omnibus Rule) and the four domains of the CHPS examination.

Bundle up and save. The bundle includes the workshop, a practice exam, the HIPAA by Example book, and a voucher to sit for the exam. Be prepared to earn your CHPS!

Registration: List Price: Member Price: Bundle $925 $825 Government Bundle $865

Workshop $665 $565 Government Workshop $685

EXAM PREP: CHPS DOMAINS 1 AND 4 - ETHICS, REGULATION, INVESTIGATION AND COMPLIANCE COURSEProduct Code: H0EPCHPS14 | CEUs: 4

This six-lesson online course is part of a series of web-based refresher courses designed for those who are preparing to sit for the CHPS certification examination. This course focuses on CHPS domains 1 and 4, reviewing the competencies of ethical, legal and regulatory issues/external environment including investigation, compliance, and enforcement principles and strategies as covered on the exam.


EXAM PREP: CHPS DOMAIN 2 - PROGRAM MANAGEMENT AND ADMINISTRATION COURSEProduct Code: H0EPCHPS2 | CEUs: 4

This six-lesson online course is part of a series of web-based refresher courses designed for those who are preparing to sit for the CHPS certification examination. It focuses on CHPS domain 2, reviewing the competencies for overall administrative and management requirements necessary for a compliant privacy and security program (as covered on the exam).


AHIMA.ORG | 2017 Privacy and Security Products | 3For discounted pricing on staff training,contact [email protected].

EXAM PREP: CHPS DOMAIN 3 - INFORMATION TECHNOLOGY/PHYSICAL AND TECHNICAL SAFEGUARDS COURSEProduct Code: H0EPCHPS3 | CEUs: 5

This eight-lesson online course is part of a series of web-based refresher courses designed for those who are preparing to sit for the CHPS certification examination. This course pays special at-tention to the competencies of healthcare information technolo-gy as well as the physical and technical safeguards, as covered on the exam. Enhance your performance with an expert overview of security program planning, including audit controls, identify-ing trigger events, encryption and various other safeguards.


EXAM PREP ONLINE COURSE: CHPS PATIENT RIGHTSProduct Code: H0EPCHPS5 | CEUs: 4

This nine-lesson online course is part of a series of web-based refresher courses designed for those who are preparing to sit for the CHPS certification examination. This course pays specific attention to the competencies related to HIPAA’s patient rights as covered on the exam. Students can enhance their performance on the exam with this overview of patient rights associated with protected health information (PHI) and the handling of various requests for PHI.


BOOKSHIPAA by Example: Application of Privacy Laws, Second Edition

Mary C. Thomason, RHIA, CHPS, CISSP

HIPAA by Example

•Second Edition

Application of Privacy Laws

HIPAA by Example provides examples of expert reasoning on how the Health Insurance Portability and

Accountability Act (HIPAA) Privacy and Security Rules can be applied correctly under various real-life

scenarios. Not merely a restatement of the rules, HIPAA by Example provides clarity on questions outside

of those addressed in the Rules. Scenarios described in the book are based on actual situations, and

answers include best practices and reference current state, federal, and international laws.

Key Featuresn HIPAA by Example clears up subtle, gray areas in the Privacy and Security Rules n Applies regulations to real-life scenariosn Provides reference material for further researchn Recommends solutions to a broad range of healthcare situationsn Features icons that indicate when state and federal laws, alcohol and substance abuse laws,

international laws, and workers’ compensation laws may apply

HIPAA by Example

•Second Edition

Application of Privacy Laws

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AHIMA is the premier association of health information management (HIM) professionals. AHIMA’s more than 67,000 members are dedicated to the effective management of personal health information needed to deliver quality healthcare to the public. Founded in 1928 to improve the quality of medical records, AHIMA is committed to advancing the HIM profession in an increasingly electronic and global environment through leadership in advocacy, education, certification, and lifelong learning.

AHIMA 233 N. Michigan Ave., 21st Fl. Chicago, IL 60601(800) 335-5535 • www.ahima.org • www.ahimapress.org

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Product Code: AB121113 e-book also available!

You can read all day long, but the best way to learn is by example! Coincidentally, HIPAA by Example models this approach with examples of expert reasoning on how the Health Insurance Portability and Accountability Act

(HIPAA) Privacy and Security Rules can be applied correctly under various real-life scenarios. Answers include best practices and reference current state, federal, and international laws. HIPAA by Example clears up subtle, gray areas in the Privacy and Security Rules and shows you how to apply regulations to actual situations. Access this unique learning experience in the updated second edition!

List Price: $69.95 | Member Price: $59.95

Introduction to Health Information Privacy and Security

Laurie A. Rinehart-Thompson

Product Code: AB109912 e-book also available!

The Introduction to Health Information Privacy and Security textbook provides an overview of health information privacy and security, outlining the requirements of the HIPAA Privacy and Security Rules, as well as other

laws and organizations that regulate health information. It outlines the basic terms and concepts related to HIPAA privacy and security, and it introduces the reader to practical themes such as threat identification, data security mechanisms, and business continuity that are critical to the management of health information.

The textbook is presented in six chapters, beginning with an overview of health information regulation, followed by the presentation of key information related to the HIPAA Privacy Rule and the Security Rule, and closing with a discussion of key changes to the rules as created by the 2009 Health Information Technology for Economic and Clinical Health (HITECH) Act, including updates in the HITECH Final Rule, Modifications to the HIPAA Privacy, Security, Enforcement, and Breach Notification Rules, effective March 26, 2013. Each chapter contains Check Your Understanding questions and concludes with a Real-World Case that illustrates an issue relevant to the topics presented in the chapter. The reader will notice helpful resources in the text such as sample forms, figures that break concepts into manageable portions, and references to further the reader’s understanding about specific topics.

List Price: $84.95 | Member Price:$69.95

LIVE MEETINGPRIVACY AND SECURITY INSTITUTE

October 7–8, 2017 | Los Angeles, CA Registration opens May 2017.

Effectively protecting the confidentiality of health information requires a strategic collaboration between privacy and security for achieving successful compliant outcomes. Healthcare professionals must understand how to effectively lead and manage their organization’s privacy and security program. The Privacy & Security Institute facilitates these skills through a two-day, advanced-level meeting with top industry speakers, multiple tracks, and key topic areas. Attendees will learn new and proven management approaches to the industry’s hottest privacy and security trends, issues, and practices. This is a can’t-miss event for those who want to stay current with the industry and network among their peers!

Registration: List Price: Member Price: 2-day $715 $615 Government $625 $625 Daily $469 $369 Daily Government $389 $389


LIVE WEBINARSCYBERSECURITY—BEYOND THE CHECKLISTApril 6, 2017

Cherisse Robles, MS, CHPS, NCP, Montgomery County Govern-ment Department of Health and Human Services, Rockville, MD

Product Code: AUDL040617 | CEUs: 2

Go beyond traditional security checklists and prepare for inevitable threats to sensitive healthcare data. This webinar explains the nature of sophisticated cyberattacks using malware, ransomware, and virus toolkits. How to implement a successful defense strategy to protect against these threats is also discussed. The audience engages with a security veteran with over 20 years’ experience, who shares effective security tools and protocols. Attendees learn to plan for the worst-case scenario while increasing business agility to help their organizations avoid the enormous damages of data compromise. The investment in this session is an investment in your organization’s safety and integrity—a must for security professionals.


PRIVACY AND SECURITY’S HIDDEN DANGERSApril 11, 2017

Norma Zierle, MHA, RHIA, CPHQ, Health Information Department, Mesa View Regional Hospital, Mesquite, NV


Hidden dangers lurk in the usage, support, and maintenance of EHR applications. Helpdesk ticketing systems, multiple non-production environments using real patient data, cloud-based e-mail systems, and generic system administrator IDs all pose unique threats to patient privacy and security. This webinar reveals these dangers and demonstrates how to mitigate the risks associated with them. The speaker will review questions to help the audience evaluate their own standards of practice with EHR systems. Attendees learn how to recognize potential issues in their organizational tools and processes, and identify when is the right time to deploy audit trail reports and data minimization.


HEIGHTENED SECURITY: PHI AND MEDICAL IDENTITY THEFTApril 27, 2017

Scott Ruthe, CIOX Health, Alpharetta, GA and Daniel Sergile, CIOX Health, Alpharetta, GA


The increase of medical identity theft is dramatic, highlighting the need for more governance over patient privacy. Medical pro-fessionals must be aware of all federal laws and how to enforce them within their organizations. Furthermore, organizations need protocols in place to ensure patient information is kept con-fidential. This webinar reviews HIPAA and the Privacy and Secu-rity Rules as they apply to protected health information (PHI). There is also discussion about the rise in medical identity theft, how it is occurring, and the implications on patients and health-care organizations. Attendees leave with tips for reducing risks to PHI, educating their workforce, and putting ideas into practice to eliminate errors and increase patient protection.


RANSOMWARE READINESSJune 8, 2017


Ransomware attacks can cripple an organization’s operations in an instant. Paying money for your information should not be an option. This webinar will take a deeper dive into ransomware: what it might look like, and tips for preventing an attack and becoming a victim. Attendees gain an understanding of recommended practices for surviving an attack and how to recover from one. Be prepared for the inevitable threats to your data security—be an attendee at this important session.


WHERE’S YOUR PHI? MOBILE AND MEDICAL DEVICE PROTECTIONSJuly 18, 2017


PHI continues to exist in transit passing back and forth through mobile devices and medical devices where it may finally rest. Do you know where all your information is right this moment? Is it protected? How is it protected? Who has it? Is the PHI really erased? Learn the answers to all these questions as an industry expert walks through the do’s and don’ts of PHI on mobile and medical devices, and bring back ideas for protecting PHI in your organization.


OCR HIPAA AUDITS: AFTER THE AUDITAugust 8, 2017


OCR Phase 2 HIPAA audits are being conducted to measure a covered entity’s or business associate’s compliance with HIPAA. The good news: for those who require corrective action, there is life after the audit. This webinar looks at the real life experiences of those who have survived an audit and their lessons learned. It explores not only security layers but also defense strategies you can use in your organization. At the conclusion of the webinar, attendees walk away more informed about what happens during an audit and understand how the organization can best prepare and be ready for an audit. Audits are here to stay so walk in the shoes of those who have already been there!


RELEASE OF INFORMATION IN THE ELECTRONIC ERASeptember 7, 2017


Release of information (ROI) remains one of the biggest operational challenges in the HIM profession. Users must ensure accuracy, timeliness, and integrity for the release of PHI to remain compliant. This webinar reviews best practices for the release of electronic PHI, including checklists and protocols to put in place. The speaker discusses the challenges of ROI as well as trends and current law changes impacting PHI release. Attendees will take away valuable information and tips to apply within their organizations.



ON-DEMAND WEBINARSPRIVACY AND SECURITY ACADEMY SERIES #1: ADVANCED BREACH MANAGEMENT

Product Code: 16VPSA104 | CEUs: 3

Can your organization afford $1.5 million for a lost or stolen laptop? If not, then this meeting is for you. The first in the Advanced Academy Series, this virtual meeting addresses the challenges, overall management, and latest trends surrounding privacy, security, and data breaches. Learn how to appropriately manage a breach from discovery to reporting. Go beyond the basics with hands-on exercises and take a deep dive into current industry trends and practices. Position yourself for greater data protection with this accelerated course.

List Price : $325 | Member Price: $250

PRIVACY AND SECURITY ACADEMY SERIES #2: HIPAA COMPLIANCE FOR BUSINESS ASSOCIATESProduct Code: 16VPS102 | CEUs: 3

Compliance with the HITECH Omnibus Rule has come and gone. Business associates are now required to comply with the HIPAA Security Rule as well as components of the HIPAA Privacy Rule. This virtual meeting will analyze and discuss those specific requirements. Attendees will take away knowledge, processes, and action plans to ensure HIPAA compliance at their organization. Get the competitive advantage, and register for this critical course.


PRIVACY AND SECURITY ACADEMY SERIES #3: BUSINESS ASSOCIATE AND SUBCONTRACTOR MANAGEMENTProduct Code: 16VPS103 | CEUs: 3

Managing and protecting personal health information (PHI) can be a daunting and challenging task. There are many laws and regulations that can come into play. This task can become even more challenging when a third party becomes involved and has access to use your PHI. This virtual meeting analyzes what’s necessary for the proper management of business associates and how to consider their subcontractors. It will include hands-on exercises dealing with real life scenarios and business associate contracts. Attendees will return to their organizations prepared for the challenges of managing these third-party relationships.


THE PATIENT PORTAL: A PRACTICAL GUIDE TO ADDRESSING THE ISSUES YOU WILL FACEAviva Halpert, RHIA, CHPS

Product Code: AUDA011916 | CEUs: 2

Are you equipped to handle the unique challenges of the patient portal? This session provides an understanding of the patient portal within the context of the current healthcare environment, including the prevalence of electronic health records, HIPAA requirements for both privacy and patient access, and Meaningful Use requirements for patient interaction.


DATA USE—METHODS FOR DE-IDENTIFICATION OF PHI UNDER HIPAAShefali Mookencherry, MPH, MSMIS, RHIA, CHPS, HCISPP


How well can you de-identify PHI? This session will provide guidance about methods and approaches to achieve de-identification of protected health information (PHI) in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA).


BUSINESS IMPACTS OF INFORMATION PRIVACY AND SECURITY—LESSONS LEARNED FROM HIPAA ENFORCEMENT ACTIONSRobert Brezinski, MBA, CHPS, CISA


What can you learn from others’ experiences of HIPAA enforce-ment actions? The audience will learn about information privacy and security impacts on leadership of the organization, on orga-nization productivity, costs related to privacy and security inci-dents, and about investments that can minimize information se-curity risks.


FIVE MOBILITY SHADES OF SHADOW IT—WHAT SCARES THE IT SECURITY AND WHY SECURITY AWARENESS PROGRAMS ARE KEYRobert Brezinski, MBA, CHPS, CISA


Do your mobile activities help you but hurt your organization? This presentation will help attendees understand why inappropriate mobility solutions and practices increase risk and threaten IT security programs. Learn why mobile device policies and restrictions are necessary and what the do’s and don’ts of mobile device use and remote access into corporate/PHI systems entail.


MAINTAINING INFORMATION SECURITY THROUGHOUT THE ROI PROCESSPaul Gue, CIO


How do you secure information throughout the release of information (ROI) lifecycle? This webinar provides an in-depth review of ROI’s 32-step process while also exploring specific security steps to take—from receiving and validating the request to monitoring delivery and sending invoices. The speaker also discusses how to mitigate breach risks during the ROI process through various controls.



THREE MISTAKES IN MANAGING A PRIVACY BREACHJean Eaton, CHIM


Dealing with a privacy breach in your medical practice can be stressful and confusing. What should you do? Who should you contact? Proactive privacy is achieved when you build privacy into your records management, information management, and training programs within your organization. The best method to manage a privacy breach is to avoid it! However, should a privacy breach occur, you need the team effort to recognize it, control it, and prevent it from happening again. In this webinar, learn the three common mistakes made when managing a privacy breach.


VERIFYING THE THREE RIGHTS OF ROI IN EHR ENVIRONMENTSNilda Tamburello, RHIA; Kathy Gordon, RHIA, MRA


Release of information has become more complex as organiza-tions transition to electronic health records. As organizations be-come larger and include multiple settings, meeting ROI demands adds increased pressure. In this webinar, attendees will examine questions while speakers provide answers to the top three attor-ney questions with regard to new formats/layouts/page counts generated from electronic (versus paper) systems.


MANAGING DATA SECURITY IN AN ELECTRONIC AGEJessica Settelmayer, RHIA


The electronic age has created more convenience yet has also increased threats to data security. This session provides a thorough look and understanding of the issues hospitals face in keeping data secure in an electronic world. Methods and action plans are reviewed during this session, which suggest that a hospital encrypt all data on portable devices, improve physical security and access security for the systems in place, as well as ask patients regularly to update their information to avoid billing and release errors. This webinar also outlines the components to data life cycles—capture, store, access, archive, and backup—and calls the participants to action to enforce the security around these components in addition to having a data breach and cyberattack response plan in place.


ONLINE LEARNINGTHE PILLARS OF A PRIVACY PROGRAM

Product Code: PSPILLARS | CEU: 1

How can you build a robust privacy program? This course shows you what it takes. As part of a three-course series on HIPAA privacy, Pillars of a Privacy Program begins with a bird’s eye overview of HIPAA, including its history and relationship to state health privacy law. It discusses the types of entities covered by HIPAA, the definition of protected health information (PHI), HIPAA enforcement, and the pillars of a compliant privacy program. Our training makes HIPAA easy to comprehend—and stimulating to learn. Join us for an insider view of privacy structure in health care information.


HIPAA PRIVACY: RIGHTS AND RESPONSIBILITIESProduct Code: PSPRIVACY | CEU: 1

Do you understand your rights and responsibilities under HIPAA? This course spells it all out. As part of a three-course series on HIPAA privacy, Rights and Responsibilities begins with the gen-eral requirement that PHI be kept confidential. It then covers the minimum necessary rule, HIPAA’s rules regarding disclosure of PHI, accounting for disclosures, authorization, patient rights, no-tice of privacy practices, access to records under HIPAA and state law, marketing and sale of PHI, fundraising, and psycho-therapy notes. Our training makes HIPAA easy to comprehend—and stimulating to learn. Join us for an insider view of privacy-re-lated policies and procedures.


HIPAA SECURITY: SAFEGUARDING PHIProduct Code: PSSECURITY | CEU: 1

How secure is personal health information under HIPAA? This course explains it all. As part of a three-course series on HIPAA privacy, Safeguarding PHI begins with a discussion of the scope of the Security Rule’s coverage and its basic structure in terms of safeguards, standards, and implementation specifications. The course also discusses the HIPAA Privacy Rule’s general safe-guards of all PHI, then focuses on the HIPAA Security Rule’s ad-ministrative, physical, and technical safeguards. Our training makes HIPAA easy to comprehend—and stimulating to learn. Join us for an insider view of privacy-related security standards.


AHIMA NOW OFFERS ENTERPRISE-WIDE HIPAA TRAINING!

HIPAA PRIVACY FOR COVERED ENTITIESProduct Code: HIPAAPRVCE | CEU: 1

This course provides essential training about the HIPAA privacy requirements for the entire workforce of Covered Entities (CEs). Lively and engaging, this course explains HIPAA in a clear and understandable way, with numerous concrete examples. The course is highly interactive and is relevant to workforce members in a wide variety of roles. This course, designed to address HIPAA training needs for Covered Entities, can be purchased as a stand-alone course or can be combined with HIPAA Security for Covered Entities and Business Associates for more comprehensive privacy and security education for covered entities.


FOR MORE INFORMATION ON TRAINING YOUR STAFF AND GROUP DISCOUNTS, PLEASE CONTACT [email protected].


HIPAA PRIVACY FOR BUSINESS ASSOCIATESProduct Code: HIPAAPRVBA | CEU: 1

This course provides essential training about the HIPAA privacy requirements for the entire workforce of Business Associates (BAs). Lively and engaging, this course explains HIPAA in a clear and understandable way, with numerous concrete examples. The course is highly interactive and is relevant to workforce members in a wide variety of roles. This course, designed to meet organi-zational HIPAA training needs, can be purchased as a stand-alone course or can be combined with HIPAA Security for Cov-ered Entities and Business Associates for more comprehensive privacy and security education for covered entities.


HIPAA SECURITY FOR COVERED ENTITIES AND BUSINESS ASSOCIATESProduct Code: HIPAASEC | CEU: 1

This course provides essential training about the HIPAA security requirements for the entire workforce of Covered Entities (CEs) and Business Associates (BAs). Lively and engaging, this course explains HIPAA in a clear and understandable way, with numer-ous concrete examples. The program is highly interactive and is relevant to workforce members in a wide variety of roles. This course, designed to address HIPAA Security training needs, can be purchased as a stand-alone course or can be combined with HIPAA Privacy courses for a comprehensive HIPAA privacy and security education.


SPECIAL BUNDLE PRICE Purchase two courses together for a cost savings!

HIPAA PRIVACY AND SECURITY FOR COVERED ENTITIESProduct Code: HIPAACEPS | CEUs: 2


HIPAA PRIVACY AND SECURITY FOR BUSINESS ASSOCIATESProduct Code: HIPAABAPS | CEU: 1


These two sets of courses (also available individually as above) provide essential training about the HIPAA privacy and security requirements for the entire workforce.

TOOLKITSPATIENT PORTAL TOOLKIT

Product Code: ONB199016

The use of patient portals is now commonplace within healthcare organizations. Patient portals empower patients with the knowledge of their own health information and allow them to be more involved in their own care. With that patient knowledge and involvement comes a need for the appropriate management and protection of health information disclosed and accessed through patient portals.

List Price: $99 | Member Price: FREE

ROI TOOLKITProduct Code: ONB188013

The release of protected health information (PHI) remains a core and critical task of the HIM profession. From the receipt of the request to the delivery and logging of the PHI disclosed, many factors must be considered and accounted for, such as federal and state laws, response times, policies and procedures, and ne-cessity of the PHI requested, to name a few. To help healthcare organizations and health information management (HIM) profes-sionals navigate their way through release of information (ROI) practices within today’s heavily regulated and rapidly changing environment, this toolkit has been designed to incorporate vari-ous types of disclosures of PHI and reflects today’s practices.


BREACH MANAGEMENT TOOLKITProduct Code: ONB192014

The AHIMA Breach Management Toolkit: A Comprehensive Guide for Compliance is a compilation of the best advice from HIM priva-cy and security experts and AHIMA Body of Knowledge resources. A step-by-step guide focused on planning, implementing, and maintaining a practical, workable, and effective breach manage-ment process, the guide provides tools for goal setting and priori-tizing developmental steps. Proven tools for determining opera-tional roles, individual responsibilities, monitoring risk factors, and breach mitigation solutions are also included.


CONSUMER ENGAGEMENT TOOLKITProduct Code: ONB198016

The Consumer Engagement Toolkit advances the knowledge and practices for engaging consumers in healthcare and to help edu-cate and promote their role as advocates of their own healthcare. The toolkit reviews the current landscape in supporting consum-er engagement and includes suggestions for best practices, con-siderations for both healthcare professionals and consumers, and tools for leadership in consumer engagement challenges. This toolkit also discusses operational and management consid-erations, legal considerations, challenges and obstacles, educa-tion and training, the future of consumer engagement and much more.

List Price: FREE | Member Price: FREE

AHIMA is continuously monitoring the industry and the needs of our members, therefore schedules and programs are subject to change in accordance with changing industry priorities and member needs. Please refer to ahima.org for current programs and schedules.

233 N. Michigan Ave., 21st Fl.Chicago, IL 60601 1198.16

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2017 PRIVACY AND SECURITY - WordPress.com...continue, spotlighting the need for the privacy, security, and confidentiality of health information. Healthcare organizations are in need