2017 Pinellas County Commercial Recycling Awareness Survey · 2018-11-16 · Glass Bottles 14.9 4. Some 18.0% of Pinellas County businesses report using ON CALL recycling collection

RESEARCH DATA SERVICES, INC. 777 SOUTH HARBOUR ISLAND BOULEVARD • SUITE 260

TAMPA, FLORIDA 33602 TEL (813) 254-2975 • FAX (813) 223-2986

2017 Pinellas County Commercial Recycling

Awareness Survey

Prepared for:

Pinellas County Department of Solid Waste

Prepared by:

Research Data Services, Inc.

www.RDSMarketResearch.com

August 18, 2017

Pinellas County Commercial Recycling Awareness Survey 2017

1 © Copyright 2017. | PCD-1 – 08.18.17

CERTIFICATION

RESEARCH DATA SERVICES, INC. hereby certifies that, except as otherwise noted in this report:

1. We have no present or contemplated future interest in the project that is the

subject of this study.

2. We have no personal interest or bias with respect to the subject matter of this

report or the parties involved.

3. To the best of our knowledge and belief, the statements of fact contained in this

report, upon which analyses, opinions, and conclusions expressed herein are

based, are true and correct.

4. This report sets forth all of the limiting conditions (imposed by the terms of our

assignment or by the undersigned) affecting the analyses, opinions, and

conclusions contained in this report.

5. The underlying assumptions are based on present circumstances and information

currently available.

6. Because circumstances may change and unanticipated events may occur

subsequent to the date of this report, the reader must evaluate the assumptions

and rationale of this report in light of the circumstances then prevailing.

7. The 2017 research results detailed in the attached were obtained by Research

Data Services, Inc. and are based on a stratified random internet/telephone

survey of 242 interviews.

August 18, 2017 _____________________________ _____________________________

Walter J. Klages, Ph.D., President Date


2 © Copyright 2017. | PCD-1 – 08.18.17

RESEARCH BACKGROUND AND METHODOLOGY

Florida’s 1988 Solid Waste Management Act mandates that all counties in the State of Florida recycle

recoverable solid waste materials and provide an annual report which includes a description of public

education programs and their impact. To assist in the attainment of this objective, Pinellas County

initiated public information programs. These efforts are designed to educate County residents and

businesses about the benefits of recycling and to expand participation in recycling programs. This

public opinion survey is designed to measure the progress of the educational campaign and to assess

the level of recycling awareness and program participation among Pinellas County businesses.

The 2017 study was undertaken at the request of the Pinellas County Department of Solid Waste.

The survey’s respondents (242 completed surveys) were extracted to represent a stratified random

sample of Pinellas County businesses. The statistics reported in the following have been validated by

cross-referencing against the U.S. Census Bureau’s latest County Business Patterns data (2015). This

revealed a high level of congruence in the proportional distribution of the size category strata between

the survey and the census statistics. For clarity’s sake, the research statistics presented have,

therefore, been projected to this Census information.

A rigorously designed sampling plan (call backs, replacement calls, control groups, etc.) was

implemented. To eliminate potential bias introduced by non-response, telephone numbers and email

addresses that could not be reached on the first call were subjected to up to four (4) recontacts.

The 2017 Commercial Recycling Awareness Survey results are based on interviews completed during

the months of June and July 2017. Surveys/interviews were conducted by Research Data Services’

staff, trained and supervised by senior professionals.

At the 95% level of confidence, the standard error of the probability sample underlying this study has a

precision of + 3.2%. This means that if a sample of 219 respondents resulted in a specific response of

7.0% who have heard of Pinellas County’s “Cutting Waste at Work” program, one can be sure 95 times

out of 100 that, if all members of the population were surveyed, the percentage would fall between

3.8% and 10.2%.


3 © Copyright 2017. | PCD-1 – 08.18.17

EXECUTIVE SUMMARY: FINDINGS AND CONCLUSIONS

The 2017 study was developed to provide tracking statistics regarding the usage Pinellas County

businesses make of recycling and waste reduction and to gauge their images and opinions about the

programs the County offers.

The principal findings and conclusions of the 2017 study are summarized in the following:

1. Some 72.9% of surveyed businesses are located in the incorporated areas of Pinellas County, with

27.1% in the unincorporated areas (2013: Incorporated 76.7%; Unincorporated 23.3%) {Q1}.

2. Fully 64.9% of business representatives agree that a business recycling program could benefit

their operations, with larger businesses (50 or more employees) significantly more likely to think

business recycling could benefit their companies (84.3%) {Q3}.

3. Better than one in three businesses (36.1%) report using SCHEDULED recycling collection

services {Q4}. For businesses that use scheduled services, the following are the most commonly

recycled items {Q5}.

Items Recycled through SCHEDULED Collection Services 2017

Paper 81.7%

Cardboard 52.8

Aluminum Cans 46.2

Plastic Bottles 44.6

Metal Cans 28.4

Other Plastics 26.4

Other Aluminum 15.6

Glass Bottles 14.9

4. Some 18.0% of Pinellas County businesses report using ON CALL recycling collection services

{Q6}. Businesses with more than 50 employees are more likely to have use on call recycling

collection services (Fewer than 50 employees: 17.6%; 50 Employees or More: 25.5%). The most

commonly recycled materials through on call services include {Q7}:

Items Recycled through ON CALL Collection Services 2017

Paper 37.1%

Toner and Ink Cartridges 35.9

Cardboard 30.9

Electronics 24.0

Scrap Materials 19.5

Batteries 15.3

Other Metals 15.3

Glass Bottles 11.0

Chemicals 10.8

Fluorescent Light Bulbs 10.3

Plastic Bottles 10.1


4 © Copyright 2017. | PCD-1 – 08.18.17

5. In combination, fully 49.1% of Pinellas businesses use either scheduled or on call recycling

collection services {Q4, Q6}:

6. Some 36.7% of companies report that they use drop off recycling centers (2013: 37.4%) {Q8}.

Smaller businesses are more likely to drop off their recycling (Fewer than 50 employees: 37.4%;

50 Employees or More: 23.5%). Interestingly, 19.2% of Pinellas County businesses use both

collection services and drop off centers for their recyclables (2013: 9.6%). Items Pinellas

businesses recycle through drop off centers include {Q9}:

Items Recycled at Drop Off Centers 2013 2017

Paper 51.9% 42.8%

Electronics 27.3 39.8

Plastic Bottles 33.7 30.6

Cardboard 32.2 30.1

Batteries 23.6 28.8

Toner and Ink Cartridges 26.7 28.0

Fluorescent Light Bulbs 15.5 24.0

Aluminum Cans 28.4 23.4

Chemicals 16.5 21.8

Glass Bottles 17.3 20.3

Other Plastics 13.6 18.9

Metal Cans 21.8 14.3

Paint 12.0 14.1

7. Fully 66.6% of Pinellas County businesses report recycling either through collection services or

drop off facilities {Q4, Q6, Q8}.

8. Only 15.0% of the organizations say that their recycling and waste reduction efforts have reduced

their disposal costs (2013: 10.4%) (Fewer than 50 employees: 14.3%; 50 Employees or More:

29.4%) {Q10a}.

9. In 2017, a growing percentage of businesses (27.6%) say they are promoting their recycling and

waste reduction efforts to their customers (2013: 22.5%) (Fewer than 50 employees: 26.6%; 50

Employees or More: 47.1%) {Q10b}.

10. More Pinellas County businesses identify problems or obstacles to starting or maintaining a

recycling program (2013: 48.3%; 2017: 50.8%) (Fewer than 50 employees: 50.6%; 50

Employees or More: 54.9%). Those businesses who have encountered problems volunteer the

following {Q11}:


5 © Copyright 2017. | PCD-1 – 08.18.17

Obstacles to Recycling Program 2013 2017

Recycling services not available 14.2% 17.5%

No interest 15.3 12.9

Recycling services cost prohibitive 11.6 9.9

Would like to recycle, but don’t know

where to start 8.8 9.8

Little or no ability to request recycling

because service is controlled by property

owner/management N/A 6.8

Lack of space for material storage 8.4 5.9

Pinellas County’s “Cutting Waste at Work” Program

11. Only 7.0% of Pinellas businesses have heard of the County’s “Cutting Waste at Work” program

(2013: 8.1%) {Q12}. Those respondents who are familiar with the program say that they saw or

heard about it through {Q13}:

Info Source About Cutting Waste Program 2013 2017

Internet 18.5% 25.3%

Utility Bill 21.0 23.0

Brochure 1.6 19.4

Word of Mouth 15.4 14.5

Call to a City/County Department 5.6 6.1

12. While the majority of business respondents (68.7%) have not used Pinellas County’s recycling

resources and services (2013: 75.8%), 15.4% have been to a hazardous waste/Enviro-Business

collection event (2013: 9.9%), 8.3% have used the A-Z “Get Rid of It” Guide (2013: 5.6%), and

4.7% have used the Recycle Today Directory (2013: 5.5%) {Q14}.

For those respondents whose companies are not using Pinellas County’s recycling resources and

services, one in four (26.2%) are not aware of the availability of these services, while 16.0% say

their companies are too small to require assistance, 11.1% report no interest or need, and 17.0%

don’t know why their businesses have not used the services.

13. In 2017, fewer business representatives say there isn’t anything that would motivate their

business to reduce waste or recycle (2013: 26.8%; 2017: 22.8%). Better than two out of five

(42.6%) say that concern for the environment motivates their businesses to reduce waste or

recycle (2013: 35.3%). Some 30.4% cite a reduction in disposal costs as a motivating factor for

their businesses (2013: 22.7%). One in four (27.4%) say their business would be more motivated

to reduce or recycle if it were easier to do (2013: 25.2%), while 11.3% mention recognition or

positive public relations as a potential motivator (2013: 9.2%). {Q15}.


6 © Copyright 2017. | PCD-1 – 08.18.17

14. Some 38.1% of Pinellas businesses surveyed express an interest in learning more about the

recycling services and resources that Pinellas County offers (2013: 36.6%) {Q16}.

15. The research findings detailed above are statistically representative given the geographic

distribution of the response population {Q17}.

2017 Commercial Awareness Survey Additional Comments and Explanations to Responses Provided by Research Data Services September 22, 2017

• For Question 2, all survey responses are tabulated in th_e database tabulations on pages 2 - 5. No responses of "Other" are included in the database.

• For Question 5, "Othe(' responses include: any items with the recycle logo, Freon, refrigerant cylinders, and a comment that the respondent was not sure about some of the listed option.

• Question 7's other responses include: all metal, Freon, magazines, pallets, steel alloy pieces, other items as needed, and materials as mandated by the company.

• The other responses for Question 9 are: cast steel, motors, paint cans, a don't know, and a no response. • Volunteered other obstacles to starting or maintaining a recycling program (Question 11} include:

o Guys work in the field.

o I have a small business an occasionally need to recycle e-waste (computers, drives, etc.}. o J'm a one person shop. o Just too busy! o No time. o Pawn shop. No interest or need. o Too expensive through the County. o Too small. Not much waste. o We do not generate waste. o We were getting charged so we stopped recycling. o No answer.

• Fully 65.3% of respondents did not provide an answer to the new question (Question lla} about which item or items they have found most challenging to recycle. Respondents who did answer cite the following (multiple response):

o Plastic {14 responses) o Electronics (9 responses) o Batteries/UPS batteries (8 responses) o Chemicals (7 responses) o Glass (7 responses) o Fluorescent bulbs (S responses) o Cardboard (5 responses) o Plastic bags (S responses) o Office paper/paper (4 responses) o Styrofoam (4 responses) o Computers (4 responses) o Aluminum/Aluminum cans {4 responses) o Toner cartridges (3 responses) o Confidential/Sensitive information (3 responses) o Paint (2 responses) o Plastic bottles (2 responses) o All items (2 responses) o Light bulbs (2 responses)

o Ink cartridges (2 responses) o Copper cable (1 response) o All materials not picked up by the city (1 response) o Construction debris {1 response) o CRT monitors (1 response) o POS terminals (1 response) o Equipment (1 response) o Mixed plastics {1 response) o Mixed glass (1 response) o Concrete (1 response) o Food waste (1 response) o Pizza boxes {1 response} o Lumber (1 response) o Anything that does not fit in the bin (1 response) o Large cartons that don't break down easily (1 response) o Metal (1 response) o Liquid oils (1 response) o Non-metal (1 response) o Solid waste from our DAF water treatment facility (1 response) o Other typical household items used by employees (1 response).

One respondent also mentions that they have trouble getting containers and one says that they have

trouble getting employees and clients to use the recycling bins rather than throwing items in the

trash. One respondent said that St. Pete does not offer commercial recycling to their business.

• "Newspaper" is the only other response volunteered in response to Question 13: Where did you see or hear about Pinellas County's "Cutting Waste at Work" program?

• An "Other -- Please Specify" query was not included in the survey for Question 14. However one of the four respondents who indicated "other" in response to Question 14 mentioned using the HC3 facilities.

• In rank order, the responses to Question 14b: Why has your company not used Pinellas County resources or services? are as follows:

o Didn't know about them (23 responses) o No need (6 responses} o Company is too small {3 responses)

o Employees take recyclables home/to drop of centers (2 responses) o Time constraints (2 responses) o Has not been offered (1 response) o You do not pay us for recycling (1 response) o Building owners not progressive (1 response) o Not convenient {1 response)

o Take non-confidential paper to recycling (1 response) o Not enough recyclable products (1 response} o Not interested in government involvement (1 response) o Lack of resources (1 response)

• The industries/businesses respondents are engage in are as follows: o A&E o ABA Therapy o Advertising Agency o Advertising/Marketing

o aerospace o Air Conditioning, Plumbing, Electrical services o Art Studio o Audiovisual Production o Automotive Repair o Charity o Church/religions o Commercial Electronics Contractor o Communications o Computer Consulting o Computer Repair o Computer Sales & Service o Computer Software o Construction o Construction Consulting o Consulting o Data service o Defense Electronics o Defense Manufacturing o Direct Marketing o Education o Electronics o Engineering/MFG o Entertainment o Finance o Financial Services o Fire Department o Government o Graphic Design and Marketing o Health Care o Home Based Self-Employed Business o Hospitality o Restaurant o Hotel o ram writer photographer o Ice Cream Mix Manufacturing o Insurance o Internet o IT-Related Consulting and Services o Landscaping - mowing, shrub pruninB, lawn care (spraying herbicide etc) o Law Enforcement o Law Offices o Library Services o Local Government Municipal Services o Manufacturing o Manufacturing Fasteners o Marketing o Media TV

o Medical o Medical Consultant o Medical Devices o Metal Fabricating o Office o Office Furniture, Commercial Flooring, Window Treatments o Packaging Machinery Brokerage o Photo ID Systems o Plastic Fabrication o Printing o Professional o Professional Engineering Services o Professional Services o Promotional Advertising Specialties o Public School o Public Schools o Publishing o R&D o Rea I Estate o Realtor & CPA sharing office o Realtors o Residential o Retail o Retail Grocery o Retail sales o RV park o Sales o Science o Sewing o Shoes o Small Office-5 People o Social Services - blind and visually impaired o Software o Technical Consulting o Telecom o Title Insurance o Transportation o Transportation Supplies o Vending Machine Operations o Wholesale

WA-tter J· 1Gt~es, f'{.,.J).

Research Data Services, Inc. 777 South Harbour Island Boulevard. Ste 260 Tampa, Florida 33602

2017 Pinellas County Commercial Recycling Awareness Survey

Table 1-1

TOTAL

(A)

Fewer than 50

(B)

1 to 4

(C)

5 to 9

(D)

10 to 19

(E)

20 to 49

(F)

50 or more

(G)

27,498 26,168 17,153 4,255 2,858 1,902 1,330

100.0% 95.2% 62.4% 15.5% 10.4% 6.9% 4.8%

7,441 7,050 5,228 827 520 476 391

27.1% 26.9% 30.5% 19.4% 18.2% 25.0% 29.4%

100.0% 94.7% 70.3% 11.1% 7.0% 6.4% 5.3%

20,057 19,118 11,925 3,428 2,338 1,427 939

72.9% 73.1% 69.5% 80.6% 81.8% 75.0% 70.6%

100.0% 95.3% 59.5% 17.1% 11.7% 7.1% 4.7%

-- -- -- -- -- -- --

0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%

No, Incorporated

Don't know

Significance testing at 95% (UPPER CASE) / 90% (lower case): A/B/C/D/E/F/G

Q1. Is your business located in the unincorporated part of Pinellas County (outside of the city limits)?

Number of People Employed in Company

TOTAL

Yes, Unincorporated

1 | © Copyright 2017. | PCD-1 08.18.17


Table 2-1

TOTAL

All

Respondents

20,057

100.0%

7,425

37.0%

100.0%

4,396

21.9%

100.0%

1,924

9.6%

100.0%

1,469

7.3%

100.0%

1,069

5.3%

100.0%

Largo

Pinellas Park

Dunedin

Q2. In what city are you located?

BASE: Located in Incorporated Pinellas

County (Q1)

St. Petersburg

Clearwater

2 | © Copyright 2017. | PCD-1 08.18.17


Table 2-1

TOTAL

All

Respondents

20,057

100.0%



County (Q1)

653

3.3%

100.0%

645

3.2%

100.0%

490

2.4%

100.0%

379

1.9%

100.0%

366

1.8%

100.0%

Madeira Beach

Seminole

St. Pete Beach

Tarpon Springs

Oldsmar

3 | © Copyright 2017. | PCD-1 08.18.17


Table 2-1

TOTAL

All

Respondents

20,057

100.0%



County (Q1)

327

1.6%

100.0%

293

1.5%

100.0%

163

0.8%

100.0%

163

0.8%

100.0%

163

0.8%

100.0%

Belleair

Kenneth City

Safety Harbor

Gulfport

Belleair Bluffs

4 | © Copyright 2017. | PCD-1 08.18.17


Table 2-1

TOTAL

All

Respondents

20,057

100.0%



County (Q1)

130

0.6%

100.0%

North Redington Beach

5 | © Copyright 2017. | PCD-1 08.18.17


Table 3-1

TOTAL

(A)

Fewer than 50

(B)

1 to 4

(C)

5 to 9

(D)

10 to 19

(E)

20 to 49

(F)

50 or more

(G)

27,498 26,168 17,153 4,255 2,858 1,902 1,330

100.0% 95.2% 62.4% 15.5% 10.4% 6.9% 4.8%

17,846 16,725 10,782 2,364 1,949 1,630 1,121

64.9% 63.9% 62.9% 55.6% 68.2% 85.7% 84.3%

100.0% 93.7% 60.4% 13.2% 10.9% 9.1% 6.3%

ABCD ABCD

5,848 5,770 3,921 1,064 650 136 78

21.3% 22.0% 22.9% 25.0% 22.7% 7.1% 5.9%

100.0% 98.7% 67.0% 18.2% 11.1% 2.3% 1.3%

FG FG FG FG g

3,804 3,673 2,450 827 260 136 130

13.8% 14.0% 14.3% 19.4% 9.1% 7.1% 9.8%

100.0% 96.6% 64.4% 21.8% 6.8% 3.6% 3.4%

No

Not sure


Q3. From your experience, would you agree that a business recycling program could benefit your operations?


TOTAL

Yes

6 | © Copyright 2017. | PCD-1 08.18.17


Table 4-1

TOTAL

(A)

Fewer than 50

(B)

1 to 4

(C)

5 to 9

(D)

10 to 19

(E)

20 to 49

(F)

50 or more

(G)

27,498 26,168 17,153 4,255 2,858 1,902 1,330

100.0% 95.2% 62.4% 15.5% 10.4% 6.9% 4.8%

9,923 9,245 6,371 946 909 1,019 678

36.1% 35.3% 37.1% 22.2% 31.8% 53.6% 51.0%

100.0% 93.2% 64.2% 9.5% 9.2% 10.3% 6.8%

d d d abD aBD

16,038 15,699 10,128 3,073 1,819 679 339

58.3% 60.0% 59.0% 72.2% 63.6% 35.7% 25.5%

100.0% 97.9% 63.2% 19.2% 11.3% 4.2% 2.1%

FG FG FG aFG FG

1,536 1,224 653 236 130 204 313

5.6% 4.7% 3.8% 5.6% 4.5% 10.7% 23.5%

100.0% 79.6% 42.5% 15.4% 8.5% 13.3% 20.4%

ABCDE

No

Not sure


Q4. Does your company use any SCHEDULED recycling collection services?


TOTAL

Yes

7 | © Copyright 2017. | PCD-1 08.18.17


Table 5-1

TOTAL

(A)

Fewer than 50

(B)

1 to 4

(C)

5 to 9

(D)

10 to 19

(E)

20 to 49

(F)

50 or more

(G)

9,923 9,245 6,371 946 909 1,019 678

100.0% 93.2% 64.2% 9.5% 9.2% 10.3% 6.8%

8,104 7,478 5,718 827 390 543 626

81.7% 80.9% 89.7% 87.5% 42.9% 53.3% 92.3%

100.0% 92.3% 70.6% 10.2% 4.8% 6.7% 7.7%

EF eF EF ef EF

5,236 4,819 3,431 591 390 408 417

52.8% 52.1% 53.8% 62.5% 42.9% 40.0% 61.5%

100.0% 92.0% 65.5% 11.3% 7.4% 7.8% 8.0%

4,583 4,400 3,594 473 130 204 183

46.2% 47.6% 56.4% 50.0% 14.3% 20.0% 26.9%

100.0% 96.0% 78.4% 10.3% 2.8% 4.4% 4.0%

EFg EFg EFG

4,422 4,187 2,940 709 130 408 235

44.6% 45.3% 46.2% 75.0% 14.3% 40.0% 34.6%

100.0% 94.7% 66.5% 16.0% 2.9% 9.2% 5.3%

E E E abEfG

2,815 2,711 1,960 355 260 136 104

28.4% 29.3% 30.8% 37.5% 28.6% 13.3% 15.4%

100.0% 96.3% 69.6% 12.6% 9.2% 4.8% 3.7%

Cardboard

Aluminum cans

Plastic bottles

Metal cans

Q5. Items recycled through SCHEDULED recycling collection services: (MULTIPLE RESPONSE)


BASE: Use SCHEDULED collection (Q4)

Paper

8 | © Copyright 2017. | PCD-1 08.18.17


Table 5-1

TOTAL

(A)

Fewer than 50

(B)

1 to 4

(C)

5 to 9

(D)

10 to 19

(E)

20 to 49

(F)

50 or more

(G)

9,923 9,245 6,371 946 909 1,019 678

100.0% 93.2% 64.2% 9.5% 9.2% 10.3% 6.8%




2,618 2,435 1,797 236 130 272 183

26.4% 26.3% 28.2% 25.0% 14.3% 26.7% 26.9%

100.0% 93.0% 68.7% 9.0% 5.0% 10.4% 7.0%

1,544 1,466 1,144 118 -- 204 78

15.6% 15.9% 17.9% 12.5% 20.0% 11.5%

100.0% 94.9% 74.1% 7.7% 0.0% 13.2% 5.1%

E E E e e

1,476 1,398 1,144 118 -- 136 78

14.9% 15.1% 17.9% 12.5% 13.3% 11.5%

100.0% 94.7% 77.5% 8.0% 0.0% 9.2% 5.3%

E E E e

1,012 907 653 118 -- 136 104

10.2% 9.8% 10.3% 12.5% 13.3% 15.4%

100.0% 89.7% 64.6% 11.7% 0.0% 13.4% 10.3%

E E E E

888 783 653 -- 130 -- 104

8.9% 8.5% 10.3% 14.3% 15.4%

100.0% 88.2% 73.6% 0.0% 14.6% 0.0% 11.8%

DF DF DF DF

Other aluminum

Glass bottles

Toner and ink cartridges

Other metals (copper, brass, etc.)

Metal cans

Other plastics

9 | © Copyright 2017. | PCD-1 08.18.17


Table 5-1

TOTAL

(A)

Fewer than 50

(B)

1 to 4

(C)

5 to 9

(D)

10 to 19

(E)

20 to 49

(F)

50 or more

(G)

9,923 9,245 6,371 946 909 1,019 678

100.0% 93.2% 64.2% 9.5% 9.2% 10.3% 6.8%




848 744 490 118 -- 136 104

8.6% 8.0% 7.7% 12.5% 13.3% 15.4%

100.0% 87.7% 57.8% 13.9% 0.0% 16.0% 12.3%

E E e E

775 592 327 -- 130 136 183

7.8% 6.4% 5.1% 14.3% 13.3% 26.9%

100.0% 76.4% 42.2% 0.0% 16.8% 17.5% 23.6%

D D ABCD

636 558 490 -- -- 68 78

6.4% 6.0% 7.7% 6.7% 11.5%

100.0% 87.7% 77.0% 0.0% 0.0% 10.7% 12.3%

DE DE de de

542 490 490 -- -- -- 52

5.5% 5.3% 7.7% 7.7%

100.0% 90.4% 90.4% 0.0% 0.0% 0.0% 9.6%

DEF def def

327 327 327 -- -- -- --

3.3% 3.5% 5.1%

100.0% 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%

Scrap materials

Batteries

Electronics

Wood

Fluorescent light bulbs

10 | © Copyright 2017. | PCD-1 08.18.17


Table 5-1

TOTAL

(A)

Fewer than 50

(B)

1 to 4

(C)

5 to 9

(D)

10 to 19

(E)

20 to 49

(F)

50 or more

(G)

9,923 9,245 6,371 946 909 1,019 678

100.0% 93.2% 64.2% 9.5% 9.2% 10.3% 6.8%




283 231 163 -- -- 68 52

2.9% 2.5% 2.6% 6.7% 7.7%

100.0% 81.6% 57.6% 0.0% 0.0% 24.0% 18.4%

268 163 163 -- -- -- 104

2.7% 1.8% 2.6% 15.4%

100.0% 61.0% 61.0% 0.0% 0.0% 0.0% 39.0%

abcDEF94 68 -- -- -- 68 26

0.9% 0.7% 6.7% 3.8%

100.0% 72.3% 0.0% 0.0% 0.0% 72.3% 27.7%

78 -- -- -- -- -- 78

0.8% 11.5%

100.0% 0.0% 0.0% 0.0% 0.0% 0.0% 100.0%

abcdef387 361 163 -- 130 68 26

3.9% 3.9% 2.6% 14.3% 6.7% 3.8%

100.0% 93.3% 42.2% 0.0% 33.5% 17.5% 6.7%

d


Chemicals

Organics (i.e. yard/food waste)

Oil

Other items

Paint

11 | © Copyright 2017. | PCD-1 08.18.17


Table 6-1

TOTAL

(A)

Fewer than 50

(B)

1 to 4

(C)

5 to 9

(D)

10 to 19

(E)

20 to 49

(F)

50 or more

(G)

27,498 26,168 17,153 4,255 2,858 1,902 1,330

100.0% 95.2% 62.4% 15.5% 10.4% 6.9% 4.8%

4,938 4,599 3,267 473 520 340 339

18.0% 17.6% 19.0% 11.1% 18.2% 17.9% 25.5%

100.0% 93.1% 66.2% 9.6% 10.5% 6.9% 6.9%

d

20,510 20,041 12,742 3,664 2,208 1,427 469

74.6% 76.6% 74.3% 86.1% 77.3% 75.0% 35.3%

100.0% 97.7% 62.1% 17.9% 10.8% 7.0% 2.3%

G G G aG G G

2,049 1,527 1,144 118 130 136 522

7.5% 5.8% 6.7% 2.8% 4.5% 7.1% 39.2%

100.0% 74.5% 55.8% 5.8% 6.3% 6.6% 25.5%

ABCDEF

No

Not sure


Q6. Does your company use ON CALL recycling collection services?


TOTAL

Yes

12 | © Copyright 2017. | PCD-1 08.18.17


Table 7-1

TOTAL

(A)

Fewer than 50

(B)

1 to 4

(C)

5 to 9

(D)

10 to 19

(E)

20 to 49

(F)

50 or more

(G)

4,938 4,599 3,267 473 520 340 339

100.0% 93.1% 66.2% 9.6% 10.5% 6.9% 6.9%

1,830 1,673 1,307 236 130 -- 156

37.1% 36.4% 40.0% 50.0% 25.0% 46.2%

100.0% 91.4% 71.4% 12.9% 7.1% 0.0% 8.6%

F F F f F

1,774 1,696 1,144 355 130 68 78

35.9% 36.9% 35.0% 75.0% 25.0% 20.0% 23.1%

100.0% 95.6% 64.5% 20.0% 7.3% 3.8% 4.4%

afg

1,526 1,448 1,144 236 -- 68 78

30.9% 31.5% 35.0% 50.0% 20.0% 23.1%

100.0% 94.9% 74.9% 15.5% 0.0% 4.5% 5.1%

E E E e e

1,184 1,053 817 236 -- -- 130

24.0% 22.9% 25.0% 50.0% 38.5%

100.0% 89.0% 69.0% 20.0% 0.0% 0.0% 11.0%

EF EF EF ef EF

962 936 490 118 260 68 26

19.5% 20.4% 15.0% 25.0% 50.0% 20.0% 7.7%

100.0% 97.3% 50.9% 12.3% 27.0% 7.1% 2.7%


Cardboard

Electronics

Scrap materials

Q7. Items recycled through ON CALL recycling collection services: (MULTIPLE RESPONSE)


BASE: Use ON CALL collection (Q6)

Paper

13 | © Copyright 2017. | PCD-1 08.18.17


Table 7-1

TOTAL

(A)

Fewer than 50

(B)

1 to 4

(C)

5 to 9

(D)

10 to 19

(E)

20 to 49

(F)

50 or more

(G)

4,938 4,599 3,267 473 520 340 339

100.0% 93.1% 66.2% 9.6% 10.5% 6.9% 6.9%




758 653 653 -- -- -- 104

15.3% 14.2% 20.0% 30.8%

100.0% 86.2% 86.2% 0.0% 0.0% 0.0% 13.8%

DEF DEF DEF DEF

757 705 327 118 260 -- 52

15.3% 15.3% 10.0% 25.0% 50.0% 15.4%

100.0% 93.1% 43.2% 15.6% 34.3% 0.0% 6.9%

F F f

542 490 490 -- -- -- 52

11.0% 10.7% 15.0% 15.4%

100.0% 90.4% 90.4% 0.0% 0.0% 0.0% 9.6%

DEF def def

535 457 327 -- 130 -- 78

10.8% 9.9% 10.0% 25.0% 23.1%

100.0% 85.4% 61.1% 0.0% 24.3% 0.0% 14.6%

DF df df

509 457 327 -- 130 -- 52

10.3% 9.9% 10.0% 25.0% 15.4%

100.0% 89.7% 64.2% 0.0% 25.5% 0.0% 10.3%

df df


Glass bottles

Chemicals


Scrap materials

Batteries

14 | © Copyright 2017. | PCD-1 08.18.17


Table 7-1

TOTAL

(A)

Fewer than 50

(B)

1 to 4

(C)

5 to 9

(D)

10 to 19

(E)

20 to 49

(F)

50 or more

(G)

4,938 4,599 3,267 473 520 340 339

100.0% 93.1% 66.2% 9.6% 10.5% 6.9% 6.9%




497 445 327 118 -- -- 52

10.1% 9.7% 10.0% 25.0% 15.4%

100.0% 89.5% 65.7% 23.8% 0.0% 0.0% 10.5%

ef ef

438 411 163 118 130 -- 26

8.9% 8.9% 5.0% 25.0% 25.0% 7.7%

100.0% 94.0% 37.3% 27.0% 29.7% 0.0% 6.0%

f f

411 411 163 118 130 -- --

8.3% 8.9% 5.0% 25.0% 25.0%

100.0% 100.0% 39.7% 28.7% 31.6% 0.0% 0.0%

fg fg

345 293 163 -- 130 -- 52

7.0% 6.4% 5.0% 25.0% 15.4%

100.0% 84.9% 47.3% 0.0% 37.6% 0.0% 15.1%

345 293 163 -- 130 -- 52

7.0% 6.4% 5.0% 25.0% 15.4%

100.0% 84.9% 47.3% 0.0% 37.6% 0.0% 15.1%

Aluminum cans

Other aluminum

Metal cans

Oil

Plastic bottles

15 | © Copyright 2017. | PCD-1 08.18.17


Table 7-1

TOTAL

(A)

Fewer than 50

(B)

1 to 4

(C)

5 to 9

(D)

10 to 19

(E)

20 to 49

(F)

50 or more

(G)

4,938 4,599 3,267 473 520 340 339

100.0% 93.1% 66.2% 9.6% 10.5% 6.9% 6.9%




242 163 163 -- -- -- 78

4.9% 3.6% 5.0% 23.1%

100.0% 67.6% 67.6% 0.0% 0.0% 0.0% 32.4%

def

231 231 163 -- -- 68 --

4.7% 5.0% 5.0% 20.0%

100.0% 100.0% 70.6% 0.0% 0.0% 29.4% 0.0%

189 163 163 -- -- -- 26

3.8% 3.6% 5.0% 7.7%

100.0% 86.2% 86.2% 0.0% 0.0% 0.0% 13.8%

144 118 -- 118 -- -- 26

2.9% 2.6% 25.0% 7.7%

100.0% 81.9% 0.0% 81.9% 0.0% 0.0% 18.1%

68 68 -- -- -- 68 --

1.4% 1.5% 20.0%

100.0% 100.0% 0.0% 0.0% 0.0% 100.0% 0.0%

Concrete

Tires

Paint

Wood

Oil

Other plastics

16 | © Copyright 2017. | PCD-1 08.18.17


Table 7-1

TOTAL

(A)

Fewer than 50

(B)

1 to 4

(C)

5 to 9

(D)

10 to 19

(E)

20 to 49

(F)

50 or more

(G)

4,938 4,599 3,267 473 520 340 339

100.0% 93.1% 66.2% 9.6% 10.5% 6.9% 6.9%




748 722 327 -- 260 136 26

15.2% 15.7% 10.0% 50.0% 40.0% 7.7%

100.0% 96.5% 43.7% 0.0% 34.7% 18.2% 3.5%

D D d


Other items

17 | © Copyright 2017. | PCD-1 08.18.17


Table 8-1

TOTAL

(A)

Fewer than 50

(B)

1 to 4

(C)

5 to 9

(D)

10 to 19

(E)

20 to 49

(F)

50 or more

(G)

27,498 26,168 17,153 4,255 2,858 1,902 1,330

100.0% 95.2% 62.4% 15.5% 10.4% 6.9% 4.8%

10,091 9,778 7,188 1,064 779 747 313

36.7% 37.4% 41.9% 25.0% 27.3% 39.3% 23.5%

100.0% 96.9% 71.2% 10.5% 7.7% 7.4% 3.1%

g G dG

17,009 16,226 9,802 3,191 2,079 1,155 782

61.9% 62.0% 57.1% 75.0% 72.7% 60.7% 58.8%

100.0% 95.4% 57.6% 18.8% 12.2% 6.8% 4.6%

C

398 163 163 -- -- -- 235

1.4% 0.6% 1.0% 17.6%

100.0% 41.0% 41.0% 0.0% 0.0% 0.0% 59.0%

def ABCDEF

No

Not sure


Q8. Does your company use recycling drop-off centers?


TOTAL

Yes

18 | © Copyright 2017. | PCD-1 08.18.17


Table 9-1

TOTAL

(A)

Fewer than 50

(B)

1 to 4

(C)

5 to 9

(D)

10 to 19

(E)

20 to 49

(F)

50 or more

(G)

10,091 9,778 7,188 1,064 779 747 313

100.0% 96.9% 71.2% 10.5% 7.7% 7.4% 3.1%

4,317 4,160 2,940 355 390 476 156

42.8% 42.5% 40.9% 33.3% 50.0% 63.6% 50.0%

100.0% 96.4% 68.1% 8.2% 9.0% 11.0% 3.6%

4,019 3,967 2,614 827 390 136 52

39.8% 40.6% 36.4% 77.8% 50.0% 18.2% 16.7%

100.0% 98.7% 65.0% 20.6% 9.7% 3.4% 1.3%

g fg ABCFG

3,092 2,988 1,960 236 520 272 104

30.6% 30.6% 27.3% 22.2% 66.7% 36.4% 33.3%

100.0% 96.6% 63.4% 7.6% 16.8% 8.8% 3.4%

abcd

3,034 2,903 2,124 118 390 272 130

30.1% 29.7% 29.5% 11.1% 50.0% 36.4% 41.7%

100.0% 95.7% 70.0% 3.9% 12.8% 9.0% 4.3%

2,907 2,828 2,450 118 260 -- 78

28.8% 28.9% 34.1% 11.1% 33.3% 25.0%

100.0% 97.3% 84.3% 4.1% 8.9% 0.0% 2.7%

F F dF f

Electronics

Plastic bottles

Cardboard

Batteries

Q9. Items taken to recycling drop-off centers: (MULTIPLE RESPONSE)


BASE: Use recycling drop-off centers

(Q8)

Paper

19 | © Copyright 2017. | PCD-1 08.18.17


Table 9-1

TOTAL

(A)

Fewer than 50

(B)

1 to 4

(C)

5 to 9

(D)

10 to 19

(E)

20 to 49

(F)

50 or more

(G)

10,091 9,778 7,188 1,064 779 747 313

100.0% 96.9% 71.2% 10.5% 7.7% 7.4% 3.1%




(Q8)

2,824 2,746 1,960 118 260 408 78

28.0% 28.1% 27.3% 11.1% 33.3% 54.5% 25.0%

100.0% 97.2% 69.4% 4.2% 9.2% 14.4% 2.8%

aD

2,419 2,367 1,797 236 130 204 52

24.0% 24.2% 25.0% 22.2% 16.7% 27.3% 16.7%

100.0% 97.8% 74.3% 9.8% 5.4% 8.4% 2.2%

2,363 2,284 1,307 118 520 340 78

23.4% 23.4% 18.2% 11.1% 66.7% 45.5% 25.0%

100.0% 96.7% 55.3% 5.0% 22.0% 14.4% 3.3%

ABCDg cd

2,199 2,146 1,960 118 -- 68 52

21.8% 22.0% 27.3% 11.1% 9.1% 16.7%

100.0% 97.6% 89.2% 5.4% 0.0% 3.1% 2.4%

E E E

2,046 1,967 1,144 236 520 68 78

20.3% 20.1% 15.9% 22.2% 66.7% 9.1% 25.0%

100.0% 96.2% 55.9% 11.6% 25.4% 3.3% 3.8%

ABCdFg


Aluminum cans

Chemicals

Glass bottles


20 | © Copyright 2017. | PCD-1 08.18.17


Table 9-1

TOTAL

(A)

Fewer than 50

(B)

1 to 4

(C)

5 to 9

(D)

10 to 19

(E)

20 to 49

(F)

50 or more

(G)

10,091 9,778 7,188 1,064 779 747 313

100.0% 96.9% 71.2% 10.5% 7.7% 7.4% 3.1%




(Q8)

1,911 1,832 1,307 -- 390 136 78

18.9% 18.7% 18.2% 50.0% 18.2% 25.0%

100.0% 95.9% 68.4% 0.0% 20.4% 7.1% 4.1%

D D D D d

1,442 1,416 817 -- 260 340 26

14.3% 14.5% 11.4% 33.3% 45.5% 8.3%

100.0% 98.2% 56.6% 0.0% 18.0% 23.5% 1.8%

D D D AbCDG

1,425 1,425 1,307 118 -- -- --

14.1% 14.6% 18.2% 11.1%

100.0% 100.0% 91.7% 8.3% 0.0% 0.0% 0.0%

EFG EFG EFG

1,167 1,167 653 118 260 136 --

11.6% 11.9% 9.1% 11.1% 33.3% 18.2%

100.0% 100.0% 56.0% 10.1% 22.3% 11.6% 0.0%

G G G

1,041 1,015 817 -- 130 68 26

10.3% 10.4% 11.4% 16.7% 9.1% 8.3%

100.0% 97.5% 78.5% 0.0% 12.5% 6.5% 2.5%

D D D

Metal cans

Paint

Other aluminum

Oil

Other plastics

21 | © Copyright 2017. | PCD-1 08.18.17


Table 9-1

TOTAL

(A)

Fewer than 50

(B)

1 to 4

(C)

5 to 9

(D)

10 to 19

(E)

20 to 49

(F)

50 or more

(G)

10,091 9,778 7,188 1,064 779 747 313

100.0% 96.9% 71.2% 10.5% 7.7% 7.4% 3.1%




(Q8)

680 653 653 -- -- -- 26

6.7% 6.7% 9.1% 8.3%

100.0% 96.2% 96.2% 0.0% 0.0% 0.0% 3.8%

DEF DEF DEF

421 395 327 -- -- 68 26

4.2% 4.0% 4.5% 9.1% 8.3%

100.0% 93.8% 77.7% 0.0% 0.0% 16.1% 6.2%

de

327 327 327 -- -- -- --

3.2% 3.3% 4.5%

100.0% 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%

189 163 163 -- -- -- 26

1.9% 1.7% 2.3% 8.3%

100.0% 86.2% 86.2% 0.0% 0.0% 0.0% 13.8%

163 163 163 -- -- -- --

1.6% 1.7% 2.3%

100.0% 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%


Wood

Tires

Concrete

Scrap materials

22 | © Copyright 2017. | PCD-1 08.18.17


Table 9-1

TOTAL

(A)

Fewer than 50

(B)

1 to 4

(C)

5 to 9

(D)

10 to 19

(E)

20 to 49

(F)

50 or more

(G)

10,091 9,778 7,188 1,064 779 747 313

100.0% 96.9% 71.2% 10.5% 7.7% 7.4% 3.1%




(Q8)

163 163 163 -- -- -- --

1.6% 1.7% 2.3%

100.0% 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%

584 558 490 -- -- 68 26

5.8% 5.7% 6.8% 9.1% 8.3%

100.0% 95.5% 83.9% 0.0% 0.0% 11.6% 4.5%

DE DE de

Other items


Organics (i.e. yard/food waste)

23 | © Copyright 2017. | PCD-1 08.18.17


Table 10-1

TOTAL

(A)

Fewer than 50

(B)

1 to 4

(C)

5 to 9

(D)

10 to 19

(E)

20 to 49

(F)

50 or more

(G)

27,498 26,168 17,153 4,255 2,858 1,902 1,330

100.0% 95.2% 62.4% 15.5% 10.4% 6.9% 4.8%

4,135 3,744 2,450 236 650 408 391

15.0% 14.3% 14.3% 5.6% 22.7% 21.4% 29.4%

100.0% 90.5% 59.3% 5.7% 15.7% 9.9% 9.5%

D d d d d ABCD

9,394 9,159 6,371 1,064 909 815 235

34.2% 35.0% 37.1% 25.0% 31.8% 42.9% 17.6%

100.0% 97.5% 67.8% 11.3% 9.7% 8.7% 2.5%

G G G G

5,305 4,627 2,940 827 520 340 678

19.3% 17.7% 17.1% 19.4% 18.2% 17.9% 51.0%

100.0% 87.2% 55.4% 15.6% 9.8% 6.4% 12.8%

ABCDEF

8,663 8,637 5,391 2,127 779 340 26

31.5% 33.0% 31.4% 50.0% 27.3% 17.9% 2.0%

100.0% 99.7% 62.2% 24.6% 9.0% 3.9% 0.3%

fG fG G AbceFG G G


No

Don't Know

N/A

Q10a. Regarding your company's waste reduction/recycling efforts: HAVE THEY RESULTED IN LOWER DISPOSAL

COSTS?


TOTAL

Yes

24 | © Copyright 2017. | PCD-1 08.18.17


Table 11-1

TOTAL

(A)

Fewer than 50

(B)

1 to 4

(C)

5 to 9

(D)

10 to 19

(E)

20 to 49

(F)

50 or more

(G)

27,498 26,168 17,153 4,255 2,858 1,902 1,330

100.0% 95.2% 62.4% 15.5% 10.4% 6.9% 4.8%

7,580 6,954 5,554 591 130 679 626

27.6% 26.6% 32.4% 13.9% 4.5% 35.7% 47.1%

100.0% 91.7% 73.3% 7.8% 1.7% 9.0% 8.3%

DE dE DE DE ABcDE

9,798 9,459 5,554 1,655 1,299 951 339

35.6% 36.1% 32.4% 38.9% 45.5% 50.0% 25.5%

100.0% 96.5% 56.7% 16.9% 13.3% 9.7% 3.5%

cG

1,261 948 490 -- 390 68 313

4.6% 3.6% 2.9% 13.6% 3.6% 23.5%

100.0% 75.2% 38.9% 0.0% 30.9% 5.4% 24.8%

D D d d ABCDF

8,859 8,807 5,554 2,009 1,039 204 52

32.2% 33.7% 32.4% 47.2% 36.4% 10.7% 3.9%

100.0% 99.4% 62.7% 22.7% 11.7% 2.3% 0.6%

FG FG FG aFG FG


No

Don't Know

N/A

Q10b. Regarding your company's waste reduction/recycling efforts: DOES YOUR COMPANY PROMOTE WASTE

REDUCTION/RECYCLING TO YOUR CUSTOMERS?


TOTAL

Yes

25 | © Copyright 2017. | PCD-1 08.18.17


Table 12-1

TOTAL

(A)

Fewer than 50

(B)

1 to 4

(C)

5 to 9

(D)

10 to 19

(E)

20 to 49

(F)

50 or more

(G)

27,498 26,168 17,153 4,255 2,858 1,902 1,330

100.0% 95.2% 62.4% 15.5% 10.4% 6.9% 4.8%

13,538 12,938 9,802 1,418 1,039 679 600

49.2% 49.4% 57.1% 33.3% 36.4% 35.7% 45.1%

100.0% 95.6% 72.4% 10.5% 7.7% 5.0% 4.4%

d d DeF

4,802 4,697 1,797 1,182 1,039 679 104

17.5% 18.0% 10.5% 27.8% 36.4% 35.7% 7.8%

100.0% 97.8% 37.4% 24.6% 21.6% 14.1% 2.2%

cG cG CG abCG abCG

3,554 3,476 2,450 827 130 68 78

12.9% 13.3% 14.3% 19.4% 4.5% 3.6% 5.9%

100.0% 97.8% 69.0% 23.3% 3.7% 1.9% 2.2%

eFg eFg eFg eFg

2,720 2,537 1,634 236 260 408 183

9.9% 9.7% 9.5% 5.6% 9.1% 21.4% 13.7%

100.0% 93.3% 60.1% 8.7% 9.6% 15.0% 6.7%

d

2,700 2,621 1,307 591 520 204 78

9.8% 10.0% 7.6% 13.9% 18.2% 10.7% 5.9%

100.0% 97.1% 48.4% 21.9% 19.2% 7.5% 2.9%

Recycling services not available

No interest

Recycling services cost prohibitive

Would like to recycle, but don't know

where to start

Q11. Has your business encountered any of the following obstacles to starting or maintaining a recycling

program? (MULTIPLE RESPONSE)


TOTAL

Have not encountered problems

26 | © Copyright 2017. | PCD-1 08.18.17


Table 12-1

TOTAL

(A)

Fewer than 50

(B)

1 to 4

(C)

5 to 9

(D)

10 to 19

(E)

20 to 49

(F)

50 or more

(G)

27,498 26,168 17,153 4,255 2,858 1,902 1,330

100.0% 95.2% 62.4% 15.5% 10.4% 6.9% 4.8%




TOTAL

1,873 1,821 817 473 260 272 52

6.8% 7.0% 4.8% 11.1% 9.1% 14.3% 3.9%

100.0% 97.2% 43.6% 25.2% 13.9% 14.5% 2.8%

1,632 1,371 653 118 260 340 261

5.9% 5.2% 3.8% 2.8% 9.1% 17.9% 19.6%

100.0% 84.0% 40.0% 7.2% 15.9% 20.8% 16.0%

bcd ABCD

1,060 799 327 473 -- -- 261

3.9% 3.1% 1.9% 11.1% 19.6%

100.0% 75.4% 30.8% 44.6% 0.0% 0.0% 24.6%

EF EF cEF ABCEF

992 914 163 355 260 136 78

3.6% 3.5% 1.0% 8.3% 9.1% 7.1% 5.9%

100.0% 92.1% 16.5% 35.7% 26.2% 13.7% 7.9%

848 718 -- 118 260 340 130

3.1% 2.7% 2.8% 9.1% 17.9% 9.8%

100.0% 84.6% 0.0% 13.9% 30.6% 40.1% 15.4%

C C ABCd C

Lack of space for material storage

Cannot spare the resources to

implement a recycling program

Lack of employee participation

Recycling bins contaminated with

garbage

Little or no ability to request recycling

because service is controlled by

property manager/owner

27 | © Copyright 2017. | PCD-1 08.18.17


Table 12-1

TOTAL

(A)

Fewer than 50

(B)

1 to 4

(C)

5 to 9

(D)

10 to 19

(E)

20 to 49

(F)

50 or more

(G)

27,498 26,168 17,153 4,255 2,858 1,902 1,330

100.0% 95.2% 62.4% 15.5% 10.4% 6.9% 4.8%




TOTAL

783 705 327 118 260 -- 78

2.8% 2.7% 1.9% 2.8% 9.1% 5.9%

100.0% 90.0% 41.7% 15.1% 33.2% 0.0% 10.0%

F F f

1,474 1,448 1,144 236 -- 68 26

5.4% 5.5% 6.7% 5.6% 3.6% 2.0%

100.0% 98.2% 77.6% 16.0% 0.0% 4.6% 1.8%

E E E

968 811 327 355 130 -- 156

3.5% 3.1% 1.9% 8.3% 4.5% 11.8%

100.0% 83.8% 33.8% 36.6% 13.4% 0.0% 16.2%

F F f abCF

Other

Don't know


No management support

28 | © Copyright 2017. | PCD-1 08.18.17


Table 13-1

TOTAL

(A)

Fewer than 50

(B)

1 to 4

(C)

5 to 9

(D)

10 to 19

(E)

20 to 49

(F)

50 or more

(G)

27,498 26,168 17,153 4,255 2,858 1,902 1,330

100.0% 95.2% 62.4% 15.5% 10.4% 6.9% 4.8%

1,936 1,832 1,144 355 130 204 104

7.0% 7.0% 6.7% 8.3% 4.5% 10.7% 7.8%

100.0% 94.6% 59.1% 18.3% 6.7% 10.5% 5.4%

24,686 23,564 15,356 3,782 2,728 1,698 1,121

89.8% 90.1% 89.5% 88.9% 95.5% 89.3% 84.3%

100.0% 95.5% 62.2% 15.3% 11.1% 6.9% 4.5%

876 772 653 118 -- -- 104

3.2% 2.9% 3.8% 2.8% 7.8%

100.0% 88.1% 74.6% 13.5% 0.0% 0.0% 11.9%

EF EF EF EF

No

Not sure


Q12. Have you heard of Pinellas County's "Cutting Waste at Work" program?


TOTAL

Yes

29 | © Copyright 2017. | PCD-1 08.18.17


Table 14-1

TOTAL

(A)

Fewer than 50

(B)

1 to 4

(C)

5 to 9

(D)

10 to 19

(E)

20 to 49

(F)

50 or more

(G)

1,936 1,832 1,144 355 130 204 104

100.0% 94.6% 59.1% 18.3% 6.7% 10.5% 5.4%

490 411 163 118 130 -- 78

25.3% 22.5% 14.3% 33.3% 100.0% 75.0%

100.0% 84.0% 33.4% 24.1% 26.5% 0.0% 16.0%

F f ABCF aBCF

445 445 327 118 -- -- --

23.0% 24.3% 28.6% 33.3%

100.0% 100.0% 73.4% 26.6% 0.0% 0.0% 0.0%

efg efg

376 349 163 118 -- 68 26

19.4% 19.1% 14.3% 33.3% 33.3% 25.0%

100.0% 93.1% 43.5% 31.5% 0.0% 18.1% 6.9%

e

282 282 163 118 -- -- --

14.5% 15.4% 14.3% 33.3%

100.0% 100.0% 58.0% 42.0% 0.0% 0.0% 0.0%

118 118 -- 118 -- -- --

6.1% 6.5% 33.3%

100.0% 100.0% 0.0% 100.0% 0.0% 0.0% 0.0%

Utility bill

In a brochure

Friends/word of mouth

Call city/county department

Q13. Where did you see or hear about Pinellas County's "Cutting Waste at Work" program? (MULTIPLE

RESPONSE)


BASE: Heard of "Cutting Waste at

Work" (Q12)

Computer search/Internet/Web site

30 | © Copyright 2017. | PCD-1 08.18.17


Table 14-1

TOTAL

(A)

Fewer than 50

(B)

1 to 4

(C)

5 to 9

(D)

10 to 19

(E)

20 to 49

(F)

50 or more

(G)

1,936 1,832 1,144 355 130 204 104

100.0% 94.6% 59.1% 18.3% 6.7% 10.5% 5.4%

Q13. Where did you see or hear about Pinellas County's "Cutting Waste at Work" program? (MULTIPLE

RESPONSE)


BASE: Heard of "Cutting Waste at

Work" (Q12)

118 118 -- 118 -- -- --

6.1% 6.5% 33.3%

100.0% 100.0% 0.0% 100.0% 0.0% 0.0% 0.0%

68 68 -- -- -- 68 --

3.5% 3.7% 33.3%

100.0% 100.0% 0.0% 0.0% 0.0% 100.0% 0.0%

26 -- -- -- -- -- 26

1.3% 25.0%

100.0% 0.0% 0.0% 0.0% 0.0% 0.0% 100.0%

94 68 -- -- -- 68 26

4.9% 3.7% 33.3% 25.0%

100.0% 72.3% 0.0% 0.0% 0.0% 72.3% 27.7%

163 163 163 -- -- -- --

8.4% 8.9% 14.3%

100.0% 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%


Local business journals

Facility tour

Other

Don't know

Call city/county department

At special events

31 | © Copyright 2017. | PCD-1 08.18.17


Table 15-1

TOTAL

(A)

Fewer than 50

(B)

1 to 4

(C)

5 to 9

(D)

10 to 19

(E)

20 to 49

(F)

50 or more

(G)

27,498 26,168 17,153 4,255 2,858 1,902 1,330

100.0% 95.2% 62.4% 15.5% 10.4% 6.9% 4.8%

4,247 4,013 2,940 473 260 340 235

15.4% 15.3% 17.1% 11.1% 9.1% 17.9% 17.6%

100.0% 94.5% 69.2% 11.1% 6.1% 8.0% 5.5%

2,285 2,181 1,797 118 130 136 104

8.3% 8.3% 10.5% 2.8% 4.5% 7.1% 7.8%

100.0% 95.4% 78.6% 5.2% 5.7% 5.9% 4.6%

d

1,288 1,262 1,144 118 -- -- 26

4.7% 4.8% 6.7% 2.8% 2.0%

100.0% 98.0% 88.8% 9.2% 0.0% 0.0% 2.0%

EF EF EF

873 794 490 236 -- 68 78

3.2% 3.0% 2.9% 5.6% 3.6% 5.9%

100.0% 91.0% 56.2% 27.1% 0.0% 7.8% 9.0%

E E e e

726 726 490 236 -- -- --

2.6% 2.8% 2.9% 5.6%

100.0% 100.0% 67.5% 32.5% 0.0% 0.0% 0.0%

EFG EFG efg

A-Z "Get Rid of It" Guide or other

Internet resources at

www.PinellasCounty.org/recycle

Recycle Today Directory or other

publications

Calls or emails to the County asking for

advice

Green Business Partnership

Q14. Has your business used any of the following resources or services from Pinellas County? (MULTIPLE

RESPONSE)


TOTAL

Hazardous waste collection

event/mobile collection

event/EnviroBusiness collection event

32 | © Copyright 2017. | PCD-1 08.18.17


Table 15-1

TOTAL

(A)

Fewer than 50

(B)

1 to 4

(C)

5 to 9

(D)

10 to 19

(E)

20 to 49

(F)

50 or more

(G)

27,498 26,168 17,153 4,255 2,858 1,902 1,330

100.0% 95.2% 62.4% 15.5% 10.4% 6.9% 4.8%


RESPONSE)


TOTAL

404 299 163 -- -- 136 104

1.5% 1.1% 1.0% 7.1% 7.8%

100.0% 74.1% 40.5% 0.0% 0.0% 33.7% 25.9%

de abcDE

327 327 327 -- -- -- --

1.2% 1.2% 1.9%

100.0% 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%

120 68 -- -- -- 68 52

0.4% 0.3% 3.6% 3.9%

100.0% 56.6% 0.0% 0.0% 0.0% 56.6% 43.4%

421 395 327 -- -- 68 26

1.5% 1.5% 1.9% 3.6% 2.0%

100.0% 93.8% 77.7% 0.0% 0.0% 16.1% 6.2%

de de

1,604 1,369 817 355 130 68 235

5.8% 5.2% 4.8% 8.3% 4.5% 3.6% 17.6%

100.0% 85.4% 50.9% 22.1% 8.1% 4.2% 14.6%

ABCeF

Networking with the Pinellas Partners

in Recycling

Small Quantity Generator (SQG)

Program

Other

Don't know

Free on-site waste assessment/custom

recommendations by County staff

(Cutting Waste at Work Program)

33 | © Copyright 2017. | PCD-1 08.18.17


Table 15-1

TOTAL

(A)

Fewer than 50

(B)

1 to 4

(C)

5 to 9

(D)

10 to 19

(E)

20 to 49

(F)

50 or more

(G)

27,498 26,168 17,153 4,255 2,858 1,902 1,330

100.0% 95.2% 62.4% 15.5% 10.4% 6.9% 4.8%


RESPONSE)


TOTAL

18,894 18,137 11,435 3,073 2,338 1,291 756

68.7% 69.3% 66.7% 72.2% 81.8% 67.9% 56.9%

100.0% 96.0% 60.5% 16.3% 12.4% 6.8% 4.0%

G


Have not used Pinellas County

Resources/Services

34 | © Copyright 2017. | PCD-1 08.18.17


Table 16-1

TOTAL

(A)

Fewer than 50

(B)

1 to 4

(C)

5 to 9

(D)

10 to 19

(E)

20 to 49

(F)

50 or more

(G)

27,498 26,168 17,153 4,255 2,858 1,902 1,330

100.0% 95.2% 62.4% 15.5% 10.4% 6.9% 4.8%

11,702 10,790 6,861 1,536 1,169 1,223 913

42.6% 41.2% 40.0% 36.1% 40.9% 64.3% 68.6%

100.0% 92.2% 58.6% 13.1% 10.0% 10.4% 7.8%

ABCDe ABCDE

8,366 7,506 4,411 709 1,299 1,087 861

30.4% 28.7% 25.7% 16.7% 45.5% 57.1% 64.7%

100.0% 89.7% 52.7% 8.5% 15.5% 13.0% 10.3%

d d cD ABCD ABCD

7,532 7,114 4,084 1,182 1,169 679 417

27.4% 27.2% 23.8% 27.8% 40.9% 35.7% 31.4%

100.0% 94.5% 54.2% 15.7% 15.5% 9.0% 5.5%

3,098 2,498 1,470 355 130 543 600

11.3% 9.5% 8.6% 8.3% 4.5% 28.6% 45.1%

100.0% 80.6% 47.5% 11.4% 4.2% 17.5% 19.4%

aBCDE ABCDE

2,119 2,119 1,307 355 390 68 --

7.7% 8.1% 7.6% 8.3% 13.6% 3.6%

100.0% 100.0% 61.7% 16.7% 18.4% 3.2% 0.0%

G G G g g

Reducing disposal costs

If it were easier

Recognition/positive public relations

(PR)

If my trash hauler suggested it

Q15. What would motivate your business to reduce waste or recycle? (MULTIPLE RESPONSE)


TOTAL

Concern for the environment

35 | © Copyright 2017. | PCD-1 08.18.17


Table 16-1

TOTAL

(A)

Fewer than 50

(B)

1 to 4

(C)

5 to 9

(D)

10 to 19

(E)

20 to 49

(F)

50 or more

(G)

27,498 26,168 17,153 4,255 2,858 1,902 1,330

100.0% 95.2% 62.4% 15.5% 10.4% 6.9% 4.8%

Q15. What would motivate your business to reduce waste or recycle? (MULTIPLE RESPONSE)


TOTAL

1,839 1,500 490 473 130 408 339

6.7% 5.7% 2.9% 11.1% 4.5% 21.4% 25.5%

100.0% 81.6% 26.6% 25.7% 7.1% 22.2% 18.4%

aBCe ABCdE

2,649 2,440 1,634 473 130 204 209

9.6% 9.3% 9.5% 11.1% 4.5% 10.7% 15.7%

100.0% 92.1% 61.7% 17.8% 4.9% 7.7% 7.9%

6,281 6,203 4,247 1,300 520 136 78

22.8% 23.7% 24.8% 30.6% 18.2% 7.1% 5.9%

100.0% 98.8% 67.6% 20.7% 8.3% 2.2% 1.2%

FG FG FG FG

Don't know

Nothing


Improved customer relations

36 | © Copyright 2017. | PCD-1 08.18.17


Table 17-1

TOTAL

(A)

Fewer than 50

(B)

1 to 4

(C)

5 to 9

(D)

10 to 19

(E)

20 to 49

(F)

50 or more

(G)

27,498 26,168 17,153 4,255 2,858 1,902 1,330

100.0% 95.2% 62.4% 15.5% 10.4% 6.9% 4.8%

10,465 9,995 5,881 1,655 1,169 1,291 469

38.1% 38.2% 34.3% 38.9% 40.9% 67.9% 35.3%

100.0% 95.5% 56.2% 15.8% 11.2% 12.3% 4.5%

ABCDeG

12,354 11,702 8,821 1,891 650 340 652

44.9% 44.7% 51.4% 44.4% 22.7% 17.9% 49.0%

100.0% 94.7% 71.4% 15.3% 5.3% 2.7% 5.3%

EF EF EF eF EF

4,679 4,471 2,450 709 1,039 272 209

17.0% 17.1% 14.3% 16.7% 36.4% 14.3% 15.7%

100.0% 95.5% 52.4% 15.2% 22.2% 5.8% 4.5%

abCfg

No

Don't know


Q16. Are you interested in learning more about any of the County's free services regarding recycling, such as the

Cutting Waste at Work program?


TOTAL

Yes

37 | © Copyright 2017. | PCD-1 08.18.17


Table 18-1

TOTAL

All

Respondents

27,498

100.0%

1,308

4.8%

100.0%

1,308

4.8%

100.0%

1,238

4.5%

100.0%

1,149

4.2%

100.0%

1,069

3.9%

100.0%

33756

33701

34698

Q17. What is your business zip code?

TOTAL

33770

33710

38 | © Copyright 2017. | PCD-1 08.18.17


Table 18-1

TOTAL

All

Respondents

27,498

100.0%


TOTAL

1,058

3.8%

100.0%

1,046

3.8%

100.0%

1,031

3.7%

100.0%

976

3.6%

100.0%

961

3.5%

100.0%

33702

33764

33761

34683

33762

39 | © Copyright 2017. | PCD-1 08.18.17


Table 18-1

TOTAL

All

Respondents

27,498

100.0%


TOTAL

916

3.3%

100.0%

902

3.3%

100.0%

882

3.2%

100.0%

817

3.0%

100.0%

806

2.9%

100.0%

33713

34684

33771

33703

33763

40 | © Copyright 2017. | PCD-1 08.18.17


Table 18-1

TOTAL

All

Respondents

27,498

100.0%


TOTAL

779

2.8%

100.0%

763

2.8%

100.0%

680

2.5%

100.0%

669

2.4%

100.0%

608

2.2%

100.0%

34689

33781

33707

33760

34677

41 | © Copyright 2017. | PCD-1 08.18.17


Table 18-1

TOTAL

All

Respondents

27,498

100.0%


TOTAL

601

2.2%

100.0%

596

2.2%

100.0%

490

1.8%

100.0%

490

1.8%

100.0%

473

1.7%

100.0%

33704

34685

33777

33708

33765

42 | © Copyright 2017. | PCD-1 08.18.17


Table 18-1

TOTAL

All

Respondents

27,498

100.0%


TOTAL

471

1.7%

100.0%

471

1.7%

100.0%

457

1.7%

100.0%

432

1.6%

100.0%

422

1.5%

100.0%

33709

33716

33782

33712

33755

43 | © Copyright 2017. | PCD-1 08.18.17


Table 18-1

TOTAL

All

Respondents

27,498

100.0%


TOTAL

383

1.4%

100.0%

353

1.3%

100.0%

327

1.2%

100.0%

308

1.1%

100.0%

292

1.1%

100.0%

34695

33774

33773

33759

33705

44 | © Copyright 2017. | PCD-1 08.18.17


Table 18-1

TOTAL

All

Respondents

27,498

100.0%


TOTAL

282

1.0%

100.0%

248

0.9%

100.0%

238

0.9%

100.0%

236

0.9%

100.0%

163

0.6%

100.0%

33714

33767

33736

33778

33706

45 | © Copyright 2017. | PCD-1 08.18.17


Table 18-1

TOTAL

All

Respondents

27,498

100.0%


TOTAL

163

0.6%

100.0%

163

0.6%

100.0%

163

0.6%

100.0%

163

0.6%

100.0%

94

0.3%

100.0%

33785

34688

33772

33738

33758

46 | © Copyright 2017. | PCD-1 08.18.17


Table 18-1

TOTAL

All

Respondents

27,498

100.0%


TOTAL

26

0.1%

100.0%

26

0.1%

100.0%

33711

33776

47 | © Copyright 2017. | PCD-1 08.18.17

Documents

2017 Pinellas County Commercial Recycling Awareness Survey · 2018-11-16 · Glass Bottles 14.9 4. Some 18.0% of Pinellas County businesses report using ON CALL recycling collection