2017 Deloitte Renewable Energy Seminar · 2017 Deloitte Renewable Energy Seminar Digital Transformation November 13-15, 2017. Digital transformation: Cloud, automation, ... computing,

2017 Deloitte Renewable Energy SeminarDigital Transformation November 13-15, 2017

Digital

transformation:

Cloud,

automation,

blockchain…and

beyond!

Dan Kinsella, Partner, Deloitte & Touche LLPCharlie Sanchez, Senior Manager, Deloitte & Touche LLP

Copyright © 2017 Deloitte Development LLC. All rights reserved. 3

What is Digital?

Digital is a different way of seeing and doing. Through the use of enabling technologies, digital becomes a way to improve agility and accuracy across various domains.

Definition

Creating ecosystems that transform an organization’s interactions with internal and external stakeholders based on an offering of digital services

Definition

Launching viable new offerings, products, and services that drastically improve the productivity and quality of work for partners and employees

Definition

Redesigning processes and infrastructure to provide digital capabilities that remove impediments for a digitized experience

Definition

Considering your vision, business and operating models, and ecosystems to create a holistic, end-to-end experience

Definition

Providing cutting-edge security measures to secure IP and private data by adopting and integrating numerous exponential technologies

Definition

Collecting and employing data to stay one step ahead of the competition, thus creating enhanced experiences throughout the ecosystem

Enabling Technologies

Internet of Things, sensors, cloud computing, integration middleware, cognitive engines


Iterative processes, agile mindset, nanotechnologies, additive manufacturing


Robotics process automation (RPA), artificial intelligence


Microservices, augmented reality, wearables, digital twin


Cybersecurity software, endpoint detection and response (EDR), user behavior analytics, micro-segmentation, quantum computing


Micro-services, digital platforms, analytics and cognitive, in-memory computing,

Connectivity Innovation Automation Experience Risk management Data Intelligence


A digital power company continuously redefines what it offers, how it delivers, and how it operates to drive competitive differentiation, maximize profitability, and minimize enterprise risk.

Adoption of Exponential Technologies

Embracing new technologies such as mobile, cognitive, or internet of

things

Digital Mindset

Incorporating a digital mindset into the DNA of the organization

Continuous Feedback Loop

Processes in place to encourage experimentation and innovation


• The pace of digital change requires continuous adoption and integrationof digital technologies.

• To realize full value of digital technology adoption means rethinking how work gets done. A digital enterprise requires both new technology and new human behaviors.

• Digital transformation requires engaging the organization at multiple levels through multiple means to drive change.

Cyber risk and security is embedded CYBER

Physical devices and objects intelligently connected Delivery of the right

information to the right place at the right time

Connection of people in more relevant and valuable ways

Individual data streams are processed and analyzed with algorithms

Digital

ASSETS

PROCESS

PEOPLE ANALYTICS

A digital utility integrates across its core value, core competencies, and core operations by leveraging data as a key enabler.

The Digital Power Ecosystem


TECHNOLOGY INNOVATION

ANALYTICS & COGNITIVE

ENERGY/ENVIRONMENT SYSTEMS

NANOTECHNOLOGY

NETWORKS & SENSORS

ADDITIVE MANUFACTURING

AUGMENTED/VIRTUAL REALITY

ADVANCED ROBOTICS

QUANTUM COMPUTING AND

ENCRYPTION

PEOPLE/PROCESS INNOVATION

BLOCKCHAIN, ID AND TRUST, & DIGITAL CURRENCY

D-I-Y (DEMOCRATIZATION)

GAMIFICATION

MAKER-MOVEMENT

SHARING ECONOMY

PRIZE-BASED COMPETITION

CROWDSOURCING

CROWDFUNDING

MOBILE AND SOCIAL ECONOMY

Though individually powerful, truly exponential

change occurs when technology converges with work process innovation

DRONES

Exponential technologies are changing the way we do business


Digital Enablers

Cloud Connectivity

Cloud connectivity provides greater flexibility for the workforce, improves productivity, provides broader access to insights and creates higher efficiency at a lower cost

Artificial Intelligence/Predictive Analytics

Intelligence exhibited by machines that mimic cognitive functions to perceive its environment and take actions

Other Technologies

Other trends include: sensors, edge processing, Data COE’s, drones, augmented reality solutions/ wearables, 3-D Printing

Blockchain

A decentralized ledger of all transactions in a network aimed to increase security, reduce cost, increase transaction time, and increase transparency all while eliminating the need for a trusted third party.

Robotic Process Automation

Allows for deployment of a Digital Workforce by creating a virtual human being to manipulate existing software applications

IIoT/Industry 4.0

Allows different devices to send and receive data enabling better connectivity, data process, and analytics

Key technologies driving change in the industry

Most important digital enablers


What is Digital DNA?

Accelerated and Fast-Paced

Increased Information Sharing

& Democratized Decision Making

Imperfect Solutions &Continual Iteration

Constantly Innovating

Collaborative Workspace

Design

Outcome-Focused

Iterative Solutions

Disruptive, Pivoting, & Sprinting

Integrating Digital DNA

• Self-directed learning, information on-demand, easily accessible

• Enabling learners to be content creators

• Untethered, nano-sized learning

Enable Platforms and Tools

• Online communities as information providers, crowd sourcing content

• Coordinated learning development activities

• Learning through social and professional networks

Intentional Collaboration

• Accessing the right information from vast amounts of structured and unstructured knowledge

• Customized, just for them

Curated Content

• Continuous learning rollouts

• Iterative content development, optimized to new information

• Organizational sensing capabilities

Agile Processes

Creating Digital DNA

Develop Digital Change ManagementStrategy that emphasize benefits, Analytics and Custom Stakeholder Engagement

Orchestrate Change Readiness Activities and “Moments that Matter” to Shape Desired Cultural

Rewire for Differences between Digital Transformation and Legacy Business

Assess available learning platforms, learning avenues, and learner population to determine applicability of different digital learning channels

Deliver learning material by engaging key learners; and subsequently, refine the content by gathering feedback from user focus groups and social platforms for content curation

Sustain by reviewing technology sprint plan, developing learning approach, and refreshing training material

Deliver secured solutions within the digital transition rather than a afterthought or bi-product

Organizational enablement – creating a digital DNA


Two forces are converging to reshape the utility performance model.

Changing Business Environment

Aging infrastructure and asset base

Increasing performance/cost expectations

Changing customer expectations

Growth of renewable energy alternatives

Operating Model

Powerful New Technologies

Changing regulatory expectations

How do we incorporate digital?

How we stagger digital changes?

What is priority vs. nice to have?

Low cost Sensors

Factory of the Future

IOT AI

CloudAnalytics

Access to Cheaper Technology

Improved Connectivity

Powerful Algorithms

Cyber Risk Mgmt

Why digital matters for power companies


Corporate Services

Customer Management

Transmission &

Distribution

Enterprise

Solution

GenerationCommercial Optimization

Operations Optimization

Use Cases

▪ Increasing Effective Capacity

▪ Minimizing Bid-offer Spreads

▪ Scheduling Optimization

▪ Dynamic Fleet Strategies

▪ Risk Strategies

Asset Performance

Operations Optimization

Power Optimization

Energy Optimization

Customer Experience

Back Office Optimization

Cybersecurity Controls

Asset Performance

▪ DG Integration

▪ Early Failure Detection

▪ Circuit Profitability

▪ Workforce Optimization Intelligent Network Control (E.G., Voltage)

▪ Outage Response

▪ Local Peak Shaving

▪ Early Failure Detection

▪ Fuel Optimization

▪ Inventory Management

▪ Plant/Asset Profitability

▪ Origination Strategies

▪ Inventory And Materials Deployment Optimization

▪ Tree Trimming Optimization

▪ Outage Reporting/Updates

▪ Customer Self Service

▪ Real Time Energy Usage

▪ Omni-Channel Customer Experience

▪ Self Generation/Micro-grid/Blockchain

▪ Smart/Connected Home

▪ Smart/Connected Business

▪ Financial Close Optimization (RPA)

▪ Back Office Optimization (RPA)

▪ Analytics and IT Cybersecurity

▪ Analytics and OT Cybersecurity

▪ Analytics and AI Decision Making

Opportunities across the Power Market Lifecycle


Day in the Life Scenarios

The Digital Future




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2017 Deloitte Renewable Energy Seminar · 2017 Deloitte Renewable Energy Seminar Digital Transformation November 13-15, 2017. Digital transformation: Cloud, automation, ... computing,