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3/26/2018
1
© 2017 ARTHUR J. GALLAGHER & CO. | AJG.COM
2017 Compensation as an
Engagement Tool
© 2017 ARTHUR J. GALLAGHER & CO. | AJG.COM
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2017 BEST-IN-CLASS BENCHMARKING ANALYSIS FOR MIDSIZE EMPLOYERS
• Tax Reform
• Strategic Priorities
• Internal & External Benchmarking
• Employee Engagement
• Compensation
– Pay transparency & pay equity
• Strategies and Opportunities
Agenda
3/26/2018
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© 2017 ARTHUR J. GALLAGHER & CO. | AJG.COM
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2017 BEST-IN-CLASS BENCHMARKING ANALYSIS FOR MIDSIZE EMPLOYERS
IMPACT OF TAX REFORM
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© 2017 ARTHUR J. GALLAGHER & CO. | AJG.COM
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2017 BEST-IN-CLASS BENCHMARKING ANALYSIS FOR MIDSIZE EMPLOYERS
• 66% are planning or considering changes to benefits
programs
• 26% increasing 401k contributions
• 34% expanding financial planning
• 64% are considering changes to compensation programs
• 36% addressing gender-pay gap issues
• 21% introducing profit sharing or one-time bonus
Tax Cuts and Job Act (TCJA):Impact and Developments
Human Capital Investment
Source: World at Work/Towers Watson
3/26/2018
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© 2017 ARTHUR J. GALLAGHER & CO. | AJG.COM
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2017 BEST-IN-CLASS BENCHMARKING ANALYSIS FOR MIDSIZE EMPLOYERS
Tax Cuts and Job Act (TCJA):Impact and Developments
Source: World at Work/Towers Watson
Source: World at Work/Towers Watson
© 2017 ARTHUR J. GALLAGHER & CO. | AJG.COM
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2017 BEST-IN-CLASS BENCHMARKING ANALYSIS FOR MIDSIZE EMPLOYERS
Not all organizations will benefit from TCJA
• 25% to 30% of organizations will not benefit
• Organizations are being thoughtful about changes
• Focus is on investments that deliver most value to the employees
• Employee Communication is key
• Organizations are being guided by data
Tax Cuts and Job Act (TCJA):Impact and Developments
Human Capital Investment
Source: World at Work/Towers Watson
3/26/2018
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© 2017 ARTHUR J. GALLAGHER & CO. | AJG.COM
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2017 BEST-IN-CLASS BENCHMARKING ANALYSIS FOR MIDSIZE EMPLOYERS
Workforce
Evaluation
• Examines the underlying trends that affect the overall human capital strategy• Key areas of application include:
• Rationalizing/Managing spend on compensation and benefits• Enhancing the employee value proposition
© 2017 ARTHUR J. GALLAGHER & CO. | AJG.COM
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2017 BEST-IN-CLASS BENCHMARKING ANALYSIS FOR MIDSIZE EMPLOYERS
Workforce
Evaluation
3/26/2018
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© 2017 ARTHUR J. GALLAGHER & CO. | AJG.COM
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2017 BEST-IN-CLASS BENCHMARKING ANALYSIS FOR MIDSIZE EMPLOYERS
Workforce
Evaluation
© 2017 ARTHUR J. GALLAGHER & CO. | AJG.COM
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2017 BEST-IN-CLASS BENCHMARKING ANALYSIS FOR MIDSIZE EMPLOYERS
Becoming a Destination Employer
3/26/2018
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© 2017 ARTHUR J. GALLAGHER & CO. | AJG.COM
Gallagher Strategy & Benefits Surveys
© 2017 ARTHUR J. GALLAGHER & CO. | AJG.COM
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2017 BEST-IN-CLASS BENCHMARKING ANALYSIS FOR MIDSIZE EMPLOYERS
Aligned operational and HR prioritiesMake the most of human capital investments and
drive business growth
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© 2017 ARTHUR J. GALLAGHER & CO. | AJG.COM
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2017 BEST-IN-CLASS BENCHMARKING ANALYSIS FOR MIDSIZE EMPLOYERS
Movement toward a multi-year strategy
© 2017 ARTHUR J. GALLAGHER & CO. | AJG.COM
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2017 BEST-IN-CLASS BENCHMARKING ANALYSIS FOR MIDSIZE EMPLOYERS
Best-in-Class Midsize Employer:Healthcare Cost Control
Prioritizing Culture, Wellbeing, Engagement and
Productivity
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© 2017 ARTHUR J. GALLAGHER & CO. | AJG.COM
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2017 BEST-IN-CLASS BENCHMARKING ANALYSIS FOR MIDSIZE EMPLOYERS
Best-in-Class Midsize Employer:Human Resource Management
Strategically Addressing Employee Engagement
and Supporting Communications
© 2017 ARTHUR J. GALLAGHER & CO. | AJG.COM
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2017 BEST-IN-CLASS BENCHMARKING ANALYSIS FOR MIDSIZE EMPLOYERS
Best-in-Class employers are achieving success through:
• Approaching compensation and benefits spending as an
investment in driving human capital performance and
achieving business outcomes
• Balanced benefit, compensation and training mix
• Commitment to employee engagement and communication
• Wellness program offerings that include elements addressing
physical, emotional and community aspects of health
Best-in-Class Midsize Employer:Human Resource Management
Profile Group Summary
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© 2017 ARTHUR J. GALLAGHER & CO. | AJG.COM
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2017 BEST-IN-CLASS BENCHMARKING ANALYSIS FOR MIDSIZE EMPLOYERS
EMPLOYEE ENGAGEMENT
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© 2017 ARTHUR J. GALLAGHER & CO. | AJG.COM
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2017 BEST-IN-CLASS BENCHMARKING ANALYSIS FOR MIDSIZE EMPLOYERS
Employers report a highly motivated,
satisfied and committed workforce
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2017 BEST-IN-CLASS BENCHMARKING ANALYSIS FOR MIDSIZE EMPLOYERS
Engagement is closely linked to employee
retention and attraction
© 2017 ARTHUR J. GALLAGHER & CO. | AJG.COM
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2017 BEST-IN-CLASS BENCHMARKING ANALYSIS FOR MIDSIZE EMPLOYERS
For most employers, successful
engagement is perceived, not measured
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© 2017 ARTHUR J. GALLAGHER & CO. | AJG.COM
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2017 BEST-IN-CLASS BENCHMARKING ANALYSIS FOR MIDSIZE EMPLOYERS
Engagement and Burnout
OPTIMALLY ENGAGED
• 2 out of 5 employees
report high engagement
and low burnout
ENGAGED EXHAUSTED
• 1 out of 5 employees
report high engagement
and high burnout
• High levels of positive
outcomes
• Low levels of negative
outcomes
• Intensely mixed feelings
• High levels of stress and
frustration
• Highest turnover
intentions (higher than the
unengaged group)
Source: Harvard Business Review – Yale Center for Emotional Intelligence
© 2017 ARTHUR J. GALLAGHER & CO. | AJG.COM
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2017 BEST-IN-CLASS BENCHMARKING ANALYSIS FOR MIDSIZE EMPLOYERS
COMPENSATION
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3/26/2018
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© 2017 ARTHUR J. GALLAGHER & CO. | AJG.COM
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2017 BEST-IN-CLASS BENCHMARKING ANALYSIS FOR MIDSIZE EMPLOYERS
43% of Employers expect to spend more time on Pay Equity in the
coming year
© 2017 ARTHUR J. GALLAGHER & CO. | AJG.COM
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2017 BEST-IN-CLASS BENCHMARKING ANALYSIS FOR MIDSIZE EMPLOYERS
White House Equal Pay
Pledge
Accenture, Airbnb, Amazon, American Airlines, BCG,
Buffer, Care.com, CEB, Cisco, Coca-Cola Company,
CVS Health, Deloitte, Delta Airlines, the Dow Chemical
Company, Dropbox, Dunkin’ Brands, Expedia, EY,
Facebook, Gap Inc., General Motors, Glassdoor,
GoDaddy, The Hartford, Hershey Company, Hilton, IBM,
IKEA, Intel, Jet.com, Johnson & Johnson, Libra Group,
LinkedIn, L’Oréal USA, MailChimp, Microsoft, Mulesoft,
Nike, Patagonia, PepsiCo, Pinterest, Popcorn Heaven,
PwC, Rebecca Minkoff, Salesforce, Slack, Spotify,
Staples, Stella McCartney, Target, Unilever, Visa
We encourage workers
everywhere to anonymously
share their pay on Glassdoor to
help others better understand
what is fair and equitable
compensation for specific jobs
at specific companies.
Pay Equity in the News
3/26/2018
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© 2017 ARTHUR J. GALLAGHER & CO. | AJG.COM
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2017 BEST-IN-CLASS BENCHMARKING ANALYSIS FOR MIDSIZE EMPLOYERS
Pay Equity & The Trump
Administration
• President Trump has said he supports
equal pay for women. Ivanka Trump also
says she is a big equal pay advocate.
• EEO-1 Pay Data Reporting eliminated
• “Blue States” expect less federal
enforcement, so they are taking up the
pay equity torch.
• Will Tax Reform have an impact on pay
equity?
© 2017 ARTHUR J. GALLAGHER & CO. | AJG.COM
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2017 BEST-IN-CLASS BENCHMARKING ANALYSIS FOR MIDSIZE EMPLOYERS
Pay Equity – State Legislative Action
• Several States have passed new Pay Equity laws: Massachusetts,
Oregon, Washington, New York, Maryland, California.
• New Jersey is expected to pass legislation this year
• Approximately 19 other State have bills winding their way thru the
legislative process.
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© 2017 ARTHUR J. GALLAGHER & CO. | AJG.COM
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2017 BEST-IN-CLASS BENCHMARKING ANALYSIS FOR MIDSIZE EMPLOYERS
Boston Women’s Workforce Council 100% Talent
Compact
• 200+ Companies have signed the
compact
• Employers commit to anonymously
report employee pay data biennially
• 2017 report captured data for 16% of
the Greater Boston workforce
© 2017 ARTHUR J. GALLAGHER & CO. | AJG.COM
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2017 BEST-IN-CLASS BENCHMARKING ANALYSIS FOR MIDSIZE EMPLOYERS
In early 2016, Mayor Denise Simmons convened a Committee on Women’s Equal Pay -
a group of local political, business, academic and non-profit leaders to help determine
how the City of Cambridge could best address gender wage disparities in the City.
Two important initiatives Early Adopters of Equal Pay Initiative, and Pay Equity
Dashboard
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© 2017 ARTHUR J. GALLAGHER & CO. | AJG.COM
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2017 BEST-IN-CLASS BENCHMARKING ANALYSIS FOR MIDSIZE EMPLOYERS
Pay EquityCambridge: Early Adopters of Equal Pay
Initiative• Bookkeeping Plus More
• Bon Me Foods
• Cambridge Economic Opportunity
Committee, Inc.
• Cambridge- Ellis School
• Cambridge Housing Authority
• Cambridge Naturals
• Cambridge Trust Company
• Eastern Bank
• Enroot Education
• Flour Bakery + Cafe
• Food for Free Committee, Inc.
• GQS Management Inc.
• Harvard Book Store
• Harvard Square Business Association
• Hildebrand Family Self-Help Center, Inc.
• Irving House at Harvard & Harding
• LDa Architecture & Interiors, LLP
• Middle East Restaurant & Nightclub
• Miller-Havens Art
• Nickerson People Relations LLC
• Porter Square Books
• Salt & Olive
• The BigSkinny
• The Dance Complex
• The Williams Agency
• TrademarkR Tours
• Transition House
• Trinity Property Management
• Union of Concerned Scientists
• Windsor House Adult Day
Healthcare Center
• YWCA Cambridge
• Za & EVOO Restaurants
• Zinneken’s
© 2017 ARTHUR J. GALLAGHER & CO. | AJG.COM
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2017 BEST-IN-CLASS BENCHMARKING ANALYSIS FOR MIDSIZE EMPLOYERS
Pay Equity in the News
© 2017 Gallagher Benefit Services,
Inc. Arthur J. Gallagher
& Co. | Business
Without Barriers®
Uber woos employees with pay equity and salary bumps
• DOL found “Systemic Compensation Disparities pretty much
across the entire workforce”
• “…discrimination against women in Google is quite extreme…”
As a result of a lawsuit, Farmers agreed to pay $4 million to approximately 300 female attorneys, as well as conduct annual analyses of its pay practices, increase salary transparency and increase the representation of women in higher salary grades
“Salesforce sets the bar for women working in tech, and it
just keeps getting better”
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© 2017 ARTHUR J. GALLAGHER & CO. | AJG.COM
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2017 BEST-IN-CLASS BENCHMARKING ANALYSIS FOR MIDSIZE EMPLOYERS
• Fearless Girl statue was installed on Wall Street to promote a new ETF that invests in businesses focused on gender diversity.
• Bloomberg found that the company agreed to two out of 11 shareholder proposals related to gender pay in 2017
• DOL audit found an issue of pay disparity where women were paid less than their male co-workers
• State Street agreed to pay a $5 million dollar settlement to more than 300 high-level female employees
© 2017 ARTHUR J. GALLAGHER & CO. | AJG.COM
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2017 BEST-IN-CLASS BENCHMARKING ANALYSIS FOR MIDSIZE EMPLOYERS
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2017 BEST-IN-CLASS BENCHMARKING ANALYSIS FOR MIDSIZE EMPLOYERS
© 2017 ARTHUR J. GALLAGHER & CO. | AJG.COM
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2017 BEST-IN-CLASS BENCHMARKING ANALYSIS FOR MIDSIZE EMPLOYERS
Pay Transparency
“The idea of open pay
is to get pay and
performance problems
out on the table for
discussion, eliminate
salary inequities and
spark better
performance”
• 59% of workers check salary market rates online
using sites such as Glassdoor, Salary.com,
Payscale
• Employees born after 1980 tend to be more open
and share pay information.
(Source; Robert Half International)
Nearly half of US workers reported they
were either "contractually forbidden or
strongly discouraged" from discussing
pay with coworkers.Source: 2010 survey by the Institute for Women’s Policy Research
revealed
In 1986,
Wholefoods
made
compensation
data available
to all
employees
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© 2017 ARTHUR J. GALLAGHER & CO. | AJG.COM
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2017 BEST-IN-CLASS BENCHMARKING ANALYSIS FOR MIDSIZE EMPLOYERS
Pay Equity and Employee
Engagement
• Recent Gallagher studies have found that employees paid
less than other employees in their same position assign a
lower favorability to key engagement drivers.
• When pay is perceived as unfair/unfavorable, it creates a
barrier to people being favorable about the drivers of
engagement
• Without EQUITY, even in the best circumstances, it is
difficult for engagement to emerge
© 2017 ARTHUR J. GALLAGHER & CO. | AJG.COM
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2017 BEST-IN-CLASS BENCHMARKING ANALYSIS FOR MIDSIZE EMPLOYERS
Source: Mercer
3/26/2018
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© 2017 ARTHUR J. GALLAGHER & CO. | AJG.COM
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2017 BEST-IN-CLASS BENCHMARKING ANALYSIS FOR MIDSIZE EMPLOYERS
Pay Equity and Employee
Engagement
• High performing organizations understand that Pay
Equity is fundamental to reward strategy.
• These organizations understand that you don’t sit on
pay disparities if you find them.
• You have to take reasonable action to remedy bona
fide pay inequities once found.
© 2017 ARTHUR J. GALLAGHER & CO. | AJG.COM
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2017 BEST-IN-CLASS BENCHMARKING ANALYSIS FOR MIDSIZE EMPLOYERS
Pay Equity and Employee
Engagement
• High performing organizations understand that Pay
Equity is fundamental to reward strategy.
• These organizations understand that you don’t sit on
pay disparities if you find them.
• You have to take reasonable action to remedy bona
fide pay inequities once found.
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© 2017 ARTHUR J. GALLAGHER & CO. | AJG.COM
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2017 BEST-IN-CLASS BENCHMARKING ANALYSIS FOR MIDSIZE EMPLOYERS
Pay Equity and Becoming a Destination Employer
How can
addressing Pay
Equity Impact
your value
proposition?
© 2017 ARTHUR J. GALLAGHER & CO. | AJG.COM
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2017 BEST-IN-CLASS BENCHMARKING ANALYSIS FOR MIDSIZE EMPLOYERS
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© 2017 ARTHUR J. GALLAGHER & CO. | AJG.COM
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2017 BEST-IN-CLASS BENCHMARKING ANALYSIS FOR MIDSIZE EMPLOYERS
Business success is a function of the people you employ and how
engaged they are with your organization
Develop broad, integrated strategies that help employees become more engaged and thrive at work, at home and in their community
Wellbeing & Engagement
Integrated Strategies
Position wellbeing & engagement as a broad organizational solution that strengthens your employer value proposition to become a destination employer
Organizational in Scope
© 2017 ARTHUR J. GALLAGHER & CO. | AJG.COM
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2017 BEST-IN-CLASS BENCHMARKING ANALYSIS FOR MIDSIZE EMPLOYERS
The WHOLE person comes to work every day....
each employee’s wellbeing influences
individual and organizational performance
&
Dimensions of Wellbeing
3/26/2018
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© 2017 ARTHUR J. GALLAGHER & CO. | AJG.COM
Garry Straker
Tel. 860 280 6333
E-mail: [email protected]
Thank You!
100 Northfield Drive
Windsor, CT 06095