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A History of Achievement. A Future of Innovation. | Treasury and Trade Solutions | Citi Commercial Cards Welcome and Program Update 2017 Citi Annual Training Conference October 2017

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A History of Achievement. A Future of Innovation. |

Treasury and Trade Solutions | Citi Commercial Cards

Welcome and Program Update

2017 Citi Annual Training Conference

October 2017

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2 .

Before:

Kindly turn your cell phone to silent so as to not disrupt the session

After:

We value your feedback. We’ll distribute a survey after this session, please provide

us with your comments by completing the survey. Your feedback will influence

next year’s training session

Ask us questions!

For any questions or comments, please feel free to reach out to us directly

Before we get started, please be sure to…

Trish Stoker

512-462-0487

[email protected]

Brian D. Smith Sr.

214-579-9574

[email protected]

Todd Pardee

512-462-0487

[email protected]

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3 .

Presentation Agenda

1. Introductions

2. Citi Contacts

3. Resource and Operational Overview

4. Conference Schedule

5. Commercial Card Contract Updates

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4 .

Citi Contacts and Operations Overview

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5 .

PA Resources: Citi Website

http://www.citibank.com/transactionservices/home/sa/2010q3/texas_mn/index.jsp

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6 .

PA Resources – Citi Website http://www.citibank.com/transactionservices/home/sa/2010q3/texas_mn/resources.jsp

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7 .

Program Administrator Resources

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8 .

8:00 – 8:30 a.m. Onsite Registration

8:30 – 9:00 a.m. Welcome and Program Update

9:00 – 10:15 a.m. Building and Reviewing the Foundation of your Program

10:30 – 11:45 a.m. Daily Program Management

12:00 – 1:15 p.m. Lunch (Provided)

1:15 – 2:15 p.m. Program Review, Audit and Optimization

2:30 – 4:00 p.m. Discussion Session: Best Practices for Program Management*

Agenda – Conference Day 1

,

*Please submit written questions if you prefer to have question read aloud by Moderator

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9 .

Lunch Provided

Advanced -

Introductory - What Cardholders Can Do: CitiManager® /GCMS

Advanced

. (Austin Only)

Agenda – Training Day 2

,

Time Level 1 Level 2

8:00 – 8:30 a.m. Registration

8:30 – 10:00 a.m. CitiManager® / Account

Maintenance for Program

Administrators

Citi Custom Reporting

System

10:10 – 11:40 a.m. Global Card Management

System (GCMS) Basic

session continued - Citi

Custom Reporting System

12:00 – 1:00 p.m. Lunch Provided

1:10 – 2:30 p.m. Citibank Custom

Reporting System

Global Card Management

System

2:40 – 3:50 p.m. What Cardholders Can Do:

CitiManager® and GCMS

session continued -

Global Card Management

System

4:00 – 4:30 p.m. State of Texas HUB

Reporting

Open Instruction*

*To cover additional functionality if

requested.

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10 .

Training Day Attendees: One Time Passcode (OTP)

Additional Layer of Security Used During On-Line Tool Login Process

Cell phone number required in CitiManger profile to receive OTP

Affects ONLY Non-Cardholders who have access to card accounts other than their

own

Each login attempt is assessed for security

– Only sessions deemed unusual or risky require a One Time Passcode

An OTP entry screen will display receipt options (i.e. text message, email or phone)

that you may choose

– Only options set up in your CitiManager site profile will be available as possible

options

Once you receive the OTP, enter the 8-digit passcode into the field on the screen to

continue with your login

– The OTP passcode expires five minutes after it is sent to you

– System allows six attempts to get into CitiManager, using OTP

After six failed attempts, click Cancel to return to the Receipt Option screen or go

back to the CitiManger homepage to initiate the process from the beginning

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11 .

Contract Overview

In 2010 and in 2017 the State of Texas contracted with Citibank to

provide commercial card services to eligible State of Texas entities

(Agencies, Universities and Co-op Members)

The current contract is through August 31, 2019 with three additional

one-year renewal options – through August of 2022

Fraud Coverage, Insurance Coverage

Misuse and Abuse Coverage – MasterCard Coverage

Rebate: earnings to co-ops; leverages total State spend and

average transaction size

Service Model Update: 4 dedicated Client Account Specialists; 2

dedicated Help Desk; 3 Account Mangers

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12 .

Contract Information

Participating Programs:

157 State Agency programs

90 University programs

593 Texas SmartBuy Member Programs –

formerly State of Texas Cooperative (CO-OPs)

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13 .

Contract Rebate Update

The rebate is currently tracking at 1.89 percent based on total State spend

($1,890 rebate on $100,000 spend and $18,900 on $1MM spend)

– Large ticket rebate : 60 basis points

– Speed to pay rebate: 0.75 basis points

Rebates paid semi-annually based upon spend September through

February; March through August: Rebate payments will be made in June

and December respectively

– State: General Revenue

– CO-OP’s: Direct Payment - PLEASE BE CERTAIN TO UPDATE CITI if the

BANK ACCOUNT or REBATE CONTACT PERSON CHANGES

Fund Disbursement: ACH or Wire

Rebate tier based on cumulative spend of contract participants

Rebate paid on first dollar of spend

Monthly cycle is the 4th of the previous month to 3rd of current month

Bills must be paid in full each cycle to be eligible for rebate during cycle

period

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14 .

Types of Commercial Cards offered under Contract

Purchase Cards

– Cards used at point of sale issued to individuals or departments that need to make ad hoc

purchases

– Centrally billed and centrally paid with Corporate liability

Travel Cards

– Cards issued to individuals used primarily for travel expenses

– Central bill; Individual bill (State agencies only)

Declining Balance Cards

– Infrequent travelers, single use; Special events, projects, i.e. Meeting and Event Cards

Accounts Payable Cards

– Cards used as a payment mechanism to pay invoices per the regular procurement process;

Ghost Card

One Card

– May be used as Travel or Purchase card with use of respective MCC template; insurance

benefits of both program types

– Streamlined approach to Program management with a single program to manage

Virtual Card Accounts

– Fully automated and secure virtual card alternative to checks; e-payment

How will the card be utilized?

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15 .

IRS Circular 230 Disclosure: Citigroup Inc. and its affiliates do not provide tax or legal advice. Any discussion of tax matters in these materials (i) is not intended or written to be used, and cannot be used or

relied upon, by you for the purpose of avoiding any tax penalties and (ii) may have been written in connection with the "promotion or marketing" of any transaction contemplated hereby ("Transaction").

Accordingly, you should seek advice based on your particular circumstances from an independent tax advisor.

Any terms set forth herein are intended for discussion purposes only and are subject to the final terms as set forth in separate definitive written agreements. This presentation is not a commitment or firm offer and does not

obligate us to enter into such a commitment, nor are we acting as a fiduciary to you. By accepting this presentation, subject to applicable law or regulation, you agree to keep confidential the information contained herein and

the existence of and proposed terms for any Transaction.

We are required to obtain, verify and record certain information that identifies each entity that enters into a formal business relationship with us. We will ask for your complete name, street address, and taxpayer ID number.

We may also request corporate formation documents, or other forms of identification, to verify information provided.

[TRADEMARK SIGNOFF: add the appropriate signoff for the relevant legal vehicle]

© 2017 Citibank, N.A. All rights reserved. Citi and Citi and Arc Design are trademarks and service marks of Citigroup Inc. or its affiliates and are used and registered throughout the world.

© 2017 Citibank, N.A. London. Authorised and regulated by the Office of the Comptroller of the Currency (USA) and authorised by the Prudential Regulation Authority. Subject to regulation by the Financial Conduct Authority

and limited regulation by the Prudential Regulation Authority. Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request. All rights reserved. Citi and Citi and Arc Design

are trademarks and service marks of Citigroup Inc. or its affiliates and are used and registered throughout the world