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2017 Annual Report Providing housing and support services to women impacted by mental ill-health

2017 Annual Report · 2016-2017 Board 5 Chairperson’s Report 10 CEO’s Report 11 ... providers including corporate, government and non-government sectors and agencies to provide

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Page 1: 2017 Annual Report · 2016-2017 Board 5 Chairperson’s Report 10 CEO’s Report 11 ... providers including corporate, government and non-government sectors and agencies to provide

2017 Annual Report

Providing housing and support services to women impacted by mental ill-health

Page 2: 2017 Annual Report · 2016-2017 Board 5 Chairperson’s Report 10 CEO’s Report 11 ... providers including corporate, government and non-government sectors and agencies to provide

Geographical Coverage

> Ashfield > Randwick

> Botany Bay > Sydney

> Leichardt > Waverley

> Marrickville > Woollahra

The Foundation provides a range of housing and support services to women across inner Sydney.

Services are provided across the following Local Government Areas:

ACKNOWLEDGEMENT OF COUNTRY

B Miles Women’s Foundation would like to acknowledge the Gadigal, Wangal, Kameygal and Bendigal people as the traditional custodians of the land on which we work. Our organisation pays respect to the custodians of the land and their Elders, both past and present.

CONTENTS

This Report 1

2016-2017 Board 5

Chairperson’s Report 10

CEO’s Report 11

Client Services Manager’s Report 16

Clinical Services Program Report 12

Data 22

Inner City Service for Women with

Complex Needs – Data24

Finance 25

Sydney

Randwick

Botany Bay

Marrickville

Ashfield

Leichardt

Woollahra

Waverly

B Miles Women’s Foundation Annual Report 2017

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This ReportThe 2017 B Miles Women’s Foundation Annual Report provides key stakeholders with information about the Foundation’s programs and activities as well as a summary of our financial performance throughout the 2016-2017 financial year. Data is included in order to assess and report on outcomes and achievements.

VISION AND MISSION

B Miles Women’s Foundation aims to achieve

excellence in the provision of housing and

support services for women who are at risk

of, or who are experiencing, an episode of

homelessness, and are impacted by mental

ill health. The Foundation provides a range

of specialist service responses to ensure that

women are supported in safe and affordable

housing and receive assistance and support

with their recovery.

We provide trauma informed services that

respond to the needs of women who are

experiencing a range of complex needs such as

mental ill-health, trauma, family and domestic

violence, abuse and/or a history of substance

dependency problems.

Geographical Coverage

B Miles Women’s Foundation provides a range of service responses including;

> On-site supported accommodation at B Miles Supported Accommodation (BMSA)

> Transitional Housing

> Outreach Support Services

> Clinical Programs

Data 22

Inner City Service for Women with

Complex Needs – Data24

Finance 25

B Miles Women’s FoundationFIND US ON FACEBOOK

B Miles Women’s Foundation Annual Report 2017 1

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FUNDING

B Miles Women’s Foundation is

a not for profit non-government

organisation. We would like to

extend our gratitude to NSW Family

and Community Services (FaCS) for

funds received under the Specialist

Homelessness Services Program.

STRATEGIC PLANNING AND CONSULTATION

At the commencement of the

current planning cycle, a consultant

met with the Board and staff

for planning days. This process

supported the organisation to

develop the Strategic Plan which set

out clear directions over a three-

year period and has continued to

guide and direct the work achieved

by the Foundation. We have now

completed the final stage of the

current planning cycle. A new

planning cycle will commence early

in 2018.

GOVERNANCE

B Miles Women’s Foundation

recognises the importance of a

strong and viable organisation

that has the capacity to reflect

on its accountability, fairness and

transparency. The quality and

skill of the Foundation’s Board of

Management and management

positions are essential to maintaining

the Foundation’s high standard of

work and achievements. The Board

has prepared to undertake a Board

Review process early in 2018 for

the purpose of identifying current

strengths and key priorities for

building capacity.

We recognise the importance of a strong and viable organisation that has the capacity to reflect on our accountability, fairness and transparency.

B Miles Women’s Foundation Annual Report 20172

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PARTNERSHIPS

The Foundation works in partnership

with a range of supporters and

providers including corporate,

government and non-government

sectors and agencies to provide

housing, support, case management

and clinical care to vulnerable

women.

In consultation with the

Homelessness Industry, an

independent auditor carried out a

policy and procedure audit for the

purposes of verifying the extent

to which the Foundation met the

National Quality Standards, and

to provide suggestions for quality

improvements. The auditor attended

both program sites, reviewed

policies and supporting evidence

and interviewed a range of staff

including Case Managers, the Client

Services Manager and the CEO.

NATIONAL QUALITY FRAMEWORK FOR HOMELESS SERVICES

The outcome of the review was

positive; the auditor assessed that

the Foundation met the National

Quality Standards for Homeless

Services. We have continued to

review policies and practices

across specific areas targeted for

continual improvement.

The following policy areas were

targeted over the last 12 months as a

result of the continual improvement

process:

> Governance

>Finance and Asset

Management

> Human Resources

> Risk Management

> Feedback and Complaints

We would like to take this opportunity to thank

the following partners and supporters:

>St Vincent’s Hospital Mental

Health Service

>St George Community

Housing

> Metro Housing

> Westpac Bank

>Community Restorative

Centre

> Detour House Inc.

Speaking to St George Bank employees about women’s Homelessness

Left to right:

Sharlene Harkness Client Services Manager

Jade Adamson St George Bank

Kate Timmins CEO

B Miles Women’s Foundation Annual Report 2017 3

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WORKING WITH COMMUNITY HOUSING PROVIDERS

In addition to the partnership with

St George Community Housing, we

have a long standing partnership

with Metro Community Housing

which has continued this year

with women accessing nominated

properties provided by Metro

Community Housing.

ADVOCACY AND MEETINGS

The Foundation recognises

the importance of working

collaboratively with other agencies

and community members from

both the Government and non-

Government sectors including

Health, Housing, and Family and

Community Services.

The Foundation is involved in the

following networks:

>District Homelessness

Implementation Groups

> Inner City Working Groups

>Sydney Women’s

Homelessness Alliance

>Community of Practice:

Trauma Informed Care

> Health Network Meetings

>Outcomes and Measurements

Consultation Groups

We provide transitional housing

across a range of Local Government

Areas in partnership with St George

Community Housing (SGCH). This

program has run at full capacity

throughout the year, however we

have had difficulty replacing two

properties due to the pressures on

the private rental market.

SGCH manages the tenancies

associated with the properties and B

Miles Women’s Foundation provides

the support and Case Management

to women residing in the properties.

SGCH are also the nominated

housing provider to a number of

other properties attached to the

funding package.

We are excited to be working on a formal partnership arrangement with a third Community Housing Provider which we are hopeful will be in effect early in 2018.

B Miles Women’s Foundation Annual Report 20174

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Robyn Fortescue Chairperson

Robyn has held executive positions

on B Miles Women’s Foundation’s

Board of Management for many

years including the positions of

Secretary and Chairperson. Robyn

has a background in industrial

relations and is the Assistant

State Secretary for the Australian

Manufacturing Workers’ Union.

Simon ChappleVice Chairperson

Simon is a barrister with a practice

in succession law, elder law,

property law, general commercial

law, corporations’ law, consumer

protection law and administrative

law. Simon graduated from the

University of New South Wales with

a Bachelor of Arts (Hons) and a

Bachelor of Law. In 2010 Simon was

awarded a PhD from the University

of New South Wales. He is an

adjunct Fellow in the law faculty at

University of Western Sydney.

Robyn GreavesOrdinary Member

Robyn Greaves manages the Kings

Cross Community Centre. Robyn has

been employed in the community

sector for over 30 years and has

a keen interest in housing and

community services.

Renee BianchiOrdinary Member

Renee is a barrister with a diverse

practice in common law, commercial

and equity matters, including the

areas of professional negligence,

product liability, insurance, general

commercial and succession law.

Renée has a Bachelor of Law and

a Bachelor of Biomedical Science

(Hons) from the University of

Newcastle. Renée was the President

of NSW Young Lawyers in 2016 and

is currently the Chair of the Law

Council of Australia’s Young Lawyers

Committee. Renée is also an active

volunteer with Girl Guides Australia

and the World Association of Girl

Guides and Girl Scouts, having been

involved for over 20 years.

Louise CostanzoSecretary

Louise is employed as a Social

Worker with St Vincent’s Hospital

Acute Care Mental Health Service.

Having worked in the area of

mental health for 25 years, Louise

has experience and expertise in

advocating for vulnerable people

who are in crisis without housing or

stability.

Brendan DunneTreasurer

Brendan has a Bachelor of

Accounting from the University

of Technology Sydney and is a

member of the Institute of Chartered

Accountants in Australia. He has

held senior roles within Australia and

internationally with a background

in Finance, Risk, Strategy and

Transformation and is employed by

Allianz Australia as General Manager

Strategy and Transformation.

2017 Board Members

BOARD OF MANAGEMENT

B Miles Women’s Foundation is governed by a Board of Management who

are formally elected in accordance with B Miles Women’s Foundation’s

Constitution.

The Board provides leadership and ensures that governance requirements

are achieved. The Board is also responsible to ensure that B Miles Women’s

Foundation is viable and has effective risk management measures in place.

The Board of Management oversees and monitors:

> Governance

> Risk Management

> Finance

> Performance against plans and budgets

> The organisations values, vision and purpose

B Miles Women’s Foundation Annual Report 2017 5

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CLIENT PARTICIPATION IN SERVICE DEVELOPMENT

CLIENT FEEDBACK AND CONSULTATION

In June 2017, we undertook a review

of the clinical support program. We

received feedback from women who

participated in individual therapy

and the weekly psycho-education

groups facilitated by our clinical

psychologist.

Here is what participant’s reported:

Has this program helped you to make positive changes in your life? 100% Yes

Has this program enhanced your wellbeing? 100% Yes

Has this program assisted you to develop skills and strategies to improve your mental health? 100% Yes

No Mostly Always

I felt as though the psychologist understood my point of view 0% 10% 90%

The psychologist showed warmth towards me 0% 0% 100%

The psychologist fostered a safe and trusting environment 0% 0% 100%

The psychologist was able to understand my problems and concerns 0% 0% 100%

Overall, I am satisfied with the psychological service I received 0% 0% 100%

The Foundation recognises that

feedback is an essential part of

service development. We encourage

service users and key stakeholders

to provide regular feedback. This

feedback is essential to our ongoing

commitment to improve our services

and programs.

The Client Charter of Rights is

reviewed regularly. A Consumer

Guide Brochure is provided to all

women who access the Foundation’s

services and programs. This

brochure describes the rights and

responsibilities of service users

and the organisation, and outlines

the feedback and complaints

mechanisms in place.

Anonymous feedback options are

accessible via our website:

www.bmiles.org.au

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Workforce development is a critical

factor in our organisation’s success

and has also been a key focus area

for the SHS Sector Development

Project. Throughout 2016-2017, we

targeted the following key areas of

skill development for staff:

> Trauma Informed Care

>Family and Domestic

Violence

>Aboriginal Mental Health

Assessments

> Mental Health Upskilling

>Modern Day Slavery and

Forced Early Marriage

Workshop

TEAM DEVELOPMENT

The Foundation supports high

numbers of women who have

experienced trauma, violence,

disability, mental ill-health and/or

substance dependency problems.

We understand that employees

are required to respond to

complex situations in what are

often challenging and demanding

circumstances. We are committed

to ensuring that staff receive regular

support, clinical supervision and

training to assist them to manage

their work, health and wellbeing.

In addition to the above training,

individual staff attended a range of

skill building training in the following

areas:

>Suicide and self-harm

prevention

>Immigration law and

humanitarian visas

> Motivational interviewing

> Trauma and addictions

> Data management

We place much emphasis on

developing a positive workplace

culture where expectations are

clear and support is accessible.

We are committed to improving

our practices and will continue to

provide learning and development

opportunities to our employees.

Some of the B Miles Team attending the ‘Modern Day Slavery and Forced Early Marriage Workshop’ run by Sydney Women’s Homelessness Alliance

B Miles Women’s Foundation Annual Report 2017 7

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SECTOR DEVELOPMENT

The Specialist Homelessness

Sector Development Project has

prioritised Workforce Development

as a key priority in building skill and

capacity across the homelessness

sector. It is widely acknowledged

that when the Going Home Staying

Home Reform was introduced in

2014, there was a significant loss

of skilled and experienced staff

within the sector. As such the

SHS Sector Development Project

has undertaken ways in which to

rebuild the capacity of organisations

to recruit and retain skilled and

qualified staff to support people

with complex needs.

We are currently working with a

consultant on a staff Exchange

Program that is aiming to build staff

capacity between the homelessness

and housing sector. We expect this

project to commence early in 2018

and have agreed to host a senior

staff member from another agency

to support them to build their

organisation’s capacity in relation

to specialist support to people

impacted by homelessness and

mental ill health.

We are committed to contributing

to the development of skilled staff

within the sector and hosted a

student placement throughout 2017.

CONSORTIUM TRAINING

The Foundation provides a range

of services in partnership with

Community Restorative Centre

and Detour House. This consortium

is called ‘The Inner City Service

for Women with Complex Needs’

(ICSWCN). Throughout the year a

number of training and development

activities were undertaken to

support staff affiliated with the

ICSWCN project including:

>Mental Health Upskill

Workshop

> Working with Women

Leaving Custodial

Arrangements

> Trauma Informed Care

> Impacts of Vicarious Trauma

We would like to extend our

thanks to Community Restorative

Centre and Detour House for their

contributions in delivering the

training.

The consortium provides specialist

care and services to women with

complex needs. As such, the training

and development of support staff is

vital to the program’s success. The

consortium is considering ways to

share and develop specialist staff

skills across the services over the

next 12 months.

SERVICE PROMOTION

The Foundation’s website is

reviewed regularly to ensure

transparency and to promote

access to the service. Information

on the website is updated monthly

to ensure we are able to deliver

accurate and responsive information

to clients and prospective clients.

Referrals can be made via the

website, and any stakeholder can

access the website to provide

feedback directly to management.

HOTLINE

The Foundation operates a

telephone hotline service, which

enables our Case Managers to

respond to calls for assistance via

our own intake procedures or by

way of referral. Case Managers

continue to spend a significant

proportion of time responding to

callers who make contact with

our agency via the hotline. Staff

routinely undertake assessments

with callers, which enables us to

provide information, support, advice,

accommodation or assistance with

referrals.

B Miles Hotline: 1800 274 984

Consortium Training workshop

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CLINICAL SUPPORT

We have observed increasing

pressures on mental health services

in a range of locations across

Sydney, increasing the demands on

health providers and limiting access

for those in need. We continue to

see vulnerable women living with

psychotic or mood disorders, who

are unable to access public mental

health support despite recent

admissions to inpatient facilities.

This is particularly challenging in the

South East area of Sydney, where

there are very limited outpatient

supports for people living with

mental illness, in an area where

there is significant public housing

for marginalised people. We have

continued advocacy throughout the

year, however our observations are,

that demands for service in those

areas are significant and only the

most acutely unwell women are

eligible for service responses from

public health.

In light of this and in an effort

to support women living in the

community, we have provided

access to clinical support in

circumstances where women are not

able to be adequately supported by

public health services. The provision

of clinical support and psychological

treatment is instrumental in

achieving recovery goals, preventing

relapse, and minimising the impact

of future episodes of mental health

and deterioration.

Our clinical support program is

funded via private donations and we

would like to express our gratitude

to the donators who have funded

this program for its second year.

Under the Clinical Program, the

Foundation provides a weekly

wellbeing group, as well as access

to individual psychological sessions

facilitated by a registered clinical

psychologist. The demand for this

program has been significant with

110 women being referred into the

program since its commencement in

July 2015.

SUPPORTERS

We extend gratitude to our

supporters who share our vision and

determination to ensure that women

have access to safe and affordable

housing with specialist mental health

support and case management.

Special thanks to:

> Westpac Foundation-

Community Grants

> Oz Harvest

> City of Sydney Council

> Inner West Council

> Woollahra Council

> Randwick Council

> Clubs NSW

60,000 AS OF JUNE 2016,

THERE WERE

PEOPLE ON THE

SOCIAL HOUSING

WAIT LIST IN NSW

Over 60%of those surveyed had health and disability support needs.

Homelessness NSW surveyed over 500 people sleeping rough in Sydney in December 2015.

OF PRIVATE RENTALS ARE

AFFORDABLE FOR PEOPLE

ON LOW INCOMES IN

GREATER SYDNEY

(Anglicare Private Rental

Snapshot April 2017)

1%<

Quick Facts

ROUGH SLEEPING IN

SYDNEY HAS INCREASED

SINCE 2011

26%>35%

In 2014 - 2015: 51,786 people

In 2015 – 2016: 69,715 people

>

IN THE LAST 2 YEARS

PEOPLE SEEKING ASSISTANCE

FROM HOMELESSNESS SERVICES:

B Miles Women’s Foundation Annual Report 2017 9

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10

Chairperson’s Report

B Miles Women’s Foundation continues to perform above the contracted services levels for both preventative support services and in assisting women experiencing homelessness to secure accommodation through community and government providers.

The refocusing of services to include prevention and intervention are an increasingly important element.

This is a particularly significant

achievement at a time when there

is a substantial increase in demand

for social housing and a severe

limitation on supply of medium and

long term housing. This requires

government at all levels to act to

increase supply through increased

funding, and for requirements being

placed upon developers.

B Miles Women’s Foundation

provides coordinated services

for clients through partnerships,

housing, clinical support and case

management. The refocusing of

services to include prevention and

intervention are an increasingly

important element.

The staff of B Miles are skilled,

experienced and professional. They

work as a team to support the most

vulnerable and marginalized women

in the Sydney area.

Partnership with CRC and Detour

House as complimentary services in

this sector continues to bring value

to all partners.

The Board of the Foundation

come from cross industry, health

and community sectors providing

valuable guidance, oversight and

governance to the operation of the

Foundation. The Board members are

thanked for the time and effort the

Board donates to the Foundation.

The challenges faced and met in

2017 will continue into 2018 and the

Foundation is more than capable of

meeting the challenge.

Robyn Fortescue

Chairperson

10

The tent city established in Martin Place July 2017

B Miles Women’s Foundation Annual Report 2017

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1111

Botany Bay

CEO’s Report

It is with great pleasure that I report on the achievements of the B Miles Women’s Foundation over the last 12 months. We have had a very successful year, significantly overachieving on the numbers of women we are contracted to provide support services to. The Foundation continues to advocate, respond to and assist women to exit homelessness or prevent an experience of homelessness. The results outlined in the Data Report are excellent, despite the challenges in relation to limited supply of social and affordable housing stock.

HOMELESSNESS ACROSS NSW

Demands on Specialist

Homelessness Services across the

state have risen significantly over

the last two years. The Australian

Institute of Health and Welfare

recently released their Annual Data

Report on Homelessness Services

in NSW, which informs us that there

was a 35% increase in the number

of people seeking assistance from

homelessness services over the last

two years. This demonstrates the

extraordinary demand on services

in addition to the lack of affordable

housing options for people seeking

assistance.

The increased numbers of people

requiring assistance is staggering

with 61,715 people seeking assistance

in 2015-2016. There are a range

of complex social problems that

cause homelessness, particularly

for women impacted by mental

ill-health, however the link between

homelessness and the lack of

affordable housing in NSW is

obvious.

ROUGH SLEEPERS

We have seen increased numbers

of people sleeping rough across

Greater Sydney and this received

significant media attention

throughout the year, with the

plight of rough sleepers in both

Martin Place and Belmore Park.

Women who sleep rough are some

of the most marginalised and

disadvantaged in our community.

Many have complex support

needs such as mental ill-health

or disabilities. Government and

non-government agencies worked

together to respond to the needs

of rough sleeping communities.

While we praise those responses,

we continued to advocate for

sustainable long-term housing

solutions for homeless people with

adequate support funds attached.

Throughout this period, we also

continued to advocate for a broader

whole of Government response

to long-term sustainable housing

solutions.

HOUSING AFFORDABILITY

At last, it seems we have reached

universal agreement that there is a

housing affordability crisis in Sydney.

As housing affordability reaches

crisis point, we are seeing larger

numbers of women in the private

rental market becoming vulnerable

to experiencing homelessness due

to the lack of affordable housing.

Many are one payment away from

homelessness as there are simply

very few affordable properties

available for people on low incomes.

According to the Anglicare’s 2017

Rental Affordability Snapshot, the

proportion of affordable property

listings in Metropolitan Sydney

for a single person in receipt of a

Disability Support Pension was just

0.1% of the total property listings.

Similarly, for a single person earning

minimum wage, just 1.3% of the

property listings were affordable.

We are concerned that the lack

of social housing and affordable

private rental in Sydney means

we will continue to see a rise in

homelessness.

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PREVENTION AND EARLY INTERVENTION

The work of the Foundation has

broadened significantly since the

Going Home Staying Home Reform

(GHSH) was introduced across the

sector in 2014. The reform enabled

us to expand our programs for

preventing homelessness. The

prevention and early intervention

work is evidenced in our annual data;

one third of clients who received

Case Management support had

their own housing but were at risk

of losing their home. The primary

goal when working with women in

this situation is to assist them to

stabilise their circumstances. The

outcomes of this service response

have been encouraging, given the

multiple traumas that can occur

when a woman does experience

homelessness.

12

CEO’s Report (cont’d.)

12 B Miles Women’s Foundation Annual Report 2017

One of the key challenges with

the NDIS is that the application

process is lengthy, requiring a

range of support agencies to work

collaboratively in order to submit

an application. Women who are

most in need of the funding, will

require support and assistance to

coordinate and lodge applications,

and Government has not allocated

funding to support all those in need

to lodge their applications to lodge

their applications.

Earlier this year, the National

Commissioner for Mental Health,

Professor Allan Fels called for more

mental health services to “get

involved in the scheme”. We are

excited to be preparing to trial some

work under the NDIS in 2018, in an

effort to secure long-term support

for women who are likely to require

lifelong assistance.

NATIONAL DISABILITY INSURANCE SCHEME

We have been pleased to see the

inclusion of psycho-social disability

under the National Disability

Insurance Scheme (NDIS) as we

anticipate many women who access

our programs will benefit from the

NDIS funding stream.

The NDIS aims to provide eligible

people, who have a disability,

that is significant and likely to be

permanent, with the supports that

they need to live an ordinary life and

to attain their goals. We work with

many women who require long-term

support once they are housed and

we have been excited to watch the

rolling out of this new opportunity.

We have attended many seminars

and events throughout the year to

keep on top of the new information

and to assess how we may be able

to support our clients to apply for

the scheme, which we anticipate will

assist them to access suitable levels

of support long-term.

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Recent information from Family

and Community Services informs us

that the three key priorities of the

NSW Government’s Homelessness

Strategy will be:

> Early Intervention and

Prevention:

Improving the ability of

mainstream providers to

identify and respond to

early risk factors to prevent

homelessness and break

disadvantage

> Deliver Effective Supports

and Responses:

Increase access to supports

including housing, that

addresses the underlying issues

of homelessness and prevents

homelessness and re-entry into

homelessness

> Create an Integrated Person

Centred Service System:

Support the service system to

be better integrated and more

person-centred.

FAMILY AND DOMESTIC VIOLENCE

Significant numbers of women

who seek assistance from our

agency report having experienced

family violence, abuse or trauma.

Many women experience violence

prior to, or during an episode of

homelessness. Violence against

women is a serious problem. The

Australian Bureau of Statistics

report that more than a third of

sexual violence and homicides

are the result of intimate partner

violence. The impact of family

violence is often profound and long

lasting. The injuries do not only

relate to the physical health, but also

to psychological trauma, impacting

a woman’s capacity to sustain

employment and housing. The most

recent data report from Australian

Institute of Health and Welfare

tells us that 34% of people seeking

assistance from Specialist Homeless

Services across NSW reported they

required assistance as a result of

family and domestic violence.

Throughout the year we have

continued to work with Family

and Community Services as well

as other agencies to improve our

capacity to respond to women

who have experienced violence

and complex trauma. Domestic and

Family Violence is a major cause

of women’s homelessness given

leaving violence often means leaving

home.

RECONTRACTING

Our previous contract with Family

and Community Services expired in

June this year and I am delighted

to report the new contracting

phase went smoothly and without

disruption to services. A new

contract has been signed off and

FaCS funding has been secured until

2020.

HOMELESSNESS STRATEGY

In November 2016, the NSW

Government released a discussion

paper for consultation on

homelessness in NSW titled

‘Foundations for Change’. The then

Minister for Family and Community

Services and Social Housing,

Brad Hazzard announced that the

discussion paper would become the

foundation for the Government’s

‘Homelessness Strategy’, a guide for

tackling homelessness over the next

decade. We provided feedback on

the paper and have eagerly awaited

the release of the Homelessness

Strategy, given it will outline the

NSW Government’s priorities

and key strategies to resolve

homelessness across NSW.

13

CEO’s Report (cont’d.)

B Miles Women’s Foundation Annual Report 2017

...34% of people seeking assistance from Specialist Homeless Services across NSW reported they required assistance as a result of family and domestic violence.

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14

DATA

Detailed data in relation to the

work carried out by the Foundation

can be found in the data section

of this report. I would like to take

the opportunity to congratulate

the Client Services Manager and

the Case Workers for their ongoing

commitment to secure housing and

improve the quality of life of those

who access our agency. The results

achieved this year were outstanding.

Going Home

46% of the women the Foundation

provided support services to were

categorised as ‘Going Home’. These

women were currently experiencing

an episode of homelessness

and were in urgent need of

accommodation.

Staying Home

54% of the woman the Foundation

provided support services to were

categorised as ‘Staying Home’

(currently in housing but requiring

prevention and early intervention

support to avoid an episode of

homelessness). Most of these

women were supported in an

outreach capacity to maintain their

tenancies, stabilise their mental

health, and/or their circumstances or

to transfer to more suitable housing.

There was a time when the

Foundation only supported women

residing in the Foundation’s

accommodation programs. This

year, just 13% of the women

who received support from

the Foundation accessed the

Foundation’s accommodation

programs. This demonstrates the

significant changes and growth of

the service over the last three years.

CEO’s Report (cont’d.)

TRAINING AND DEVELOPMENT

Over the last 12 months we have

placed much emphasis on building

particular skill-sets of front line staff.

The three main training priorities

that were identified were:

> Family and Domestic Violence

We are aiming for all staff to

complete the five day training

course run by the Education

Centre Against Violence on

Responding to Family and

Domestic Violence. Most staff

have completed the training and

the remainder are scheduled to

attend in February 2018.

> Trauma Informed Care

All staff have completed Trauma

Informed Care training as well as

the Impacts of Vicarious Trauma

>Improving Responses to Aboriginal and Torres Strait Islander People

The Foundation had

representation at the

‘Addressing Aboriginal

Homelessness Forum’ in

August 2017.

14 B Miles Women’s Foundation Annual Report 2017

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15

Results

Supported Accommodation

Program (refuge)

92% of women accommodated in

our supported accommodation

program exited the service into

either:

> Transitional housing

> Affordable housing

> Housing NSW tenancy or

> Family and friends

This is an outstanding result and a

clear indicator that despite working

with clients who are assessed as

having high and complex needs, the

case management team is achieving

excellent success in relation to

housing outcomes.

Transitional Housing

84% of women exiting our

Transitional Housing Program

moved into long term secure

housing via:

> Housing NSW or

> Affordable housing providers

These results are an indication of the

valuable and sustainable work the

Case Managers have undertaken this

year despite the pressures on long

term affordable housing options in

the community.

APPRECIATION

It is an absolute privilege to work

with a team of people who are

dedicated, professional, enthusiastic

and willing to go above and beyond

to resolve problems. This work can

be demanding in what are often

high pressure situations and I feel

honoured to be a part of a team that

is supportive, helpful, caring and

competent. Every team member

contributes so much in so many

ways and that is the key strength

of this organisation and all that we

have been able to achieve.

I would also like to thank Kara

Holmes, our Clinical Psychologist.

Feedback on the services Kara

has provided this year has been

consistently positive. The Clinical

Support Program has provided many

otherwise isolated women with

psychological therapy, consistent

support and psycho-education.

Women accessing the program

reported that it has assisted them

to improve their capacity to cope in

what are often significantly stressful

or distressing circumstances.

I would also like to extend my

thanks to members of the Board

who have frequently and willingly

given their time and skill to support

the Foundation and our work.

The guidance, support, structure,

governance, advice and assistance

provided by those members has

enabled the service to remain strong

and viable.

Kate Timmins

CEO

CEO’s Report (cont’d.)

B Miles Women’s Foundation Annual Report 2017

FUTURE DIRECTIONS

As the year draws to an end, we

have set several key priorities for

2018.

Quality improvement is a continual

process and there are always ways

to improve and strengthen the

service.

> Board of Management Review

The Board of Management

have commenced work on a

Skills Audit to be completed as

part of the Strategic Planning

Phase in February 2018

> Strategic Planning

2018 will see the start of a

new planning cycle for the

Foundation and we are in

the process of setting up

consultations with the Board,

staff and clients

> National Disability Insurance

Scheme

We will be trialling project

work under the NDIS for

the first six months of 2018

and reviewing the potential

outcomes for clients in May

2018.

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B Miles Women’s Foundation Annual Report 201716

This year B Miles Women’s

Foundation has engaged with over

350 women who have been at risk of

homelessness or have experienced

an episode of homelessness and

have been impacted by mental ill

health. My role as Client Service

Manager is to oversee service

provision and ensure that the

programs we provide to hundreds of

women each year are effective. The

Foundation is committed to working

with women using a strengths-based

approach. Supporting women to

identify their individual needs and

to develop goals that promote

independence, enhance wellbeing

and social participation.

B Miles Women’s Foundation

recognises the high rates of

traumatic exposure among people

experiencing homelessness. We

know that 90% of public mental

health clients are exposed to

multiple forms of trauma. We

acknowledge that understanding

trauma and its impact is essential to

providing quality care that includes

clients’ emotional and physical

safety, developing realistic goals

and avoiding re-traumatization.

This year, we maintained a strong

focus on reviewing our programs

and practices to ensure we are

responding appropriately to

the needs of women who have

experienced trauma. All staff have

participated in trauma informed care

training which has helped build and

enhance the existing skills of the

team. Leanne Howe, Case Manager

on the Outreach Team, and I have

had the pleasure of participating

in a Community of Practice group

focusing on implementing Trauma

Informed Care into our practices.

The Community of Practice Group

has seen a range of inner city

women’s services coming together

to build and share knowledge in

relation to working with people

who have experienced trauma.

Working collaboratively with a

range of women’s specific Specialist

Homelessness Service has been

an invaluable learning experience.

The Community of Practice has

provided us the opportunity to

share experiences of quality service

provision and time to reflect and

discuss the effects trauma has on

both clients and frontline staff.

This year we consulted with staff

to develop a best practice Case

Management Toolkit to ensure

women receive the highest quality

and consistent practice across

all of our programs. The Toolkit

was developed to provide staff

with information and policies that

are purposeful and reflective of

the Case Manager’s role within

the organisation. The Foundation

reviewed and implemented new

risk assessment tools, referrals,

assessments, intake procedures,

client agreements, wellbeing plans

and exit plans for our programs. We

have had positive feedback from

staff and the case management

toolkit is used as a guide providing

information about roles and

responsibilities, the purpose of case

management, policies, procedures

and processes that are imbedded

into our practice.

Client Services Manager’s Report

2017 has been a positive year for the Foundation and the Case Management Team have worked tirelessly to deliver best practice case management to women who access our programs. .

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B Miles Women’s Foundation Annual Report 2017 17

This year we consulted with staff to develop a best practice Case Management Toolkit to ensure women receive the highest quality and consistent practice across all of our programs.

It is extremely important that the

Foundation offers programs that

promote a sense of safety and that

the women who are accessing our

service are treated with kindness

and respect. B Miles continues to

offer transparency in relation to

the programs we provide and we

acknowledge that our programs

are not suited to everyone’s

individual needs. We understand the

importance of women being aware

of their rights and responsibilities

before they decide to access our

programs. We aim to empower

women to make informed decisions

about accessing support from B

Miles by providing clear information,

consistency and structure. We find

this assists in fostering a supportive

collaborative relationship between

the client, organisation and Case

Manager.

Over the past few years, we have

noticed a steady increase in the

number of women, specifically over

55, who experience an episode of

homelessness for the first time. We

have also received a significant

increase in referrals for women

escaping domestic and family

violence and for women under 25

who are experiencing homelessness

and first episode psychosis. There

are currently 65,000 people on the

HNSW housing pathways register.

We are assisting women to navigate

a housing system that unfortunately

doesn’t always understand the needs

of our most vulnerable clients. While

we have seen excellent results in

terms of housing, there are so many

women who require our support. We

will continue to advocate and build

relationships with Housing Pathways

providers to ensure vulnerable

women have access to long term

affordable housing.

Our relationship with St George

Community Housing continues to

grow stronger and we would like

to thank Tenancy Manager Junio

Karo Karo who is kind, patient and

understanding of the barriers and

challenges women we support

face. It is helpful to work with a

community housing provider who

can be flexible in their approach and

we look forward to continuing to

work in collaboration and build on

our existing partnership with SGCH.

I would like to take the opportunity

to thank all of our staff for their

professionalism, dedication and

willingness to reflect and learn.

There have been many changes over

the past few years which staff have

openly embraced. Thank you to

Victoria Hill who provides fortnightly

group supervision where we have

the opportunity to reflect as a team

and challenge our thinking. Thank

you to George Quinn who provides

a weekly mental health clinic at our

supported accommodation site

offering psychosocial education

and referrals to community mental

health. Thank you to Kara Holmes

clinical psychologist who facilitates

our clinical support program. Thank

you to CEO Kate Timmins and

the Board of Management who

provide a workplace culture where

staff feel valued. We thank you for

your dedication and commitment

to building and strengthening the

Foundation so we can continue to

support vulnerable women who are

impacted by mental ill health.

Many of the women who we support

often experience social isolation. We

recognise the importance of building

a community to give women the

opportunity to truly thrive. One of

our key priorities this year is to build

and expand our social inclusion

activities to provide women a

safe space to connect and have a

sense of belonging. On behalf of

the Foundation we thank all of the

women who trust in us, share their

story and allow us to walk alongside

them on their journey. It is both

humbling and a privilege for staff

to support women who show such

strength and resilience.

Sharlene Harkness

Client Service Manager

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B Miles Women’s Foundation Annual Report 201718

To address this disadvantage for

women in Sydney’s Metropolitan

area, B Miles Women’s Foundation’s

Clinical Services Program removes

barriers to psychological treatment

for women in recovery from

experiences of homelessness and/

or trauma and instability. The

Clinical Services Program consists

of individual psychological therapy,

a weekly Wellbeing Group, and

other group programs when specific

community needs are identified

and funding permits. The Clinical

Services Program is made available

to women who are in contact with

Specialist Homelessness Services

and other support agencies.

In the first year of the program

(2015 – 2016), 59 referrals were

received. In the program’s second

year (2016 - 2017), 51 new referrals

were received. The program has

supported 110 women over the two

years in operation, with 81 women

being supported in the 2016-2017

financial year.

18

Clinical Services Program

Psychological treatment can be difficult to access in the context of financial hardship, instability, homelessness, a confusing mental health system, and the limited scope of public health services.

This year, the Clinical Services

Program was extended to include

a Mindfulness Course for women,

in the Woollahra area, experiencing

anxiety and/or depression. During

this six-week course, participants

practiced mindfulness techniques

for focusing on the present moment

and developed new ways of coping

with difficult emotions. The course

received the following feedback;

100% of participants found the

parking, the venue and access to the

venue “excellent”

100% of participants found the

program “excellent, very effective and

very helpful”

100% of participants found the skills

they learned on the program “very

useful”

100% of participants found that the

program met their needs and goals

“very well”

100% of participants found the

presenter was “very well prepared and

very helpful”

100% of participants would

“definitely” recommend the program

to others.

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B Miles Women’s Foundation Annual Report 2017 19

“ The course has made me more self-aware; able to find states of quiet in a hectic life. Valuing what I am able to do that can help change my reaction to situations that confront me unexpectedly every day. A new beginning…”

“ Thank you very much for the excellent class you have been giving our group. I have found it very useful to support me in looking after myself and my family. The material has been very useful and delivered in a way that is understandable and clear. I really appreciate the care that you showed to each of us.”

“ I learnt so much; I’ll be able to use the skills and tools in my everyday life, particularly in challenging and difficult situations”

“ I feel like it has made an enormous difference to the way I approach my mental and emotional health and wellbeing.”

“It has been a mind altering six weeks”

“ There have been many tools and techniques I’ve been taught in this course which I will take with me for the rest of my life and will help me to guide my inner compass towards my values and towards a feeling of wellbeing”

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B Miles Women’s Foundation Annual Report 201720

WELLBEING GROUP PROGRAM

The Wellbeing Group continued to

run weekly throughout the year. The

group is designed for female clients

of specialist homelessness services

and tenants of social and community

housing providers. The group is

held at the Surry Hills Neighborhood

Centre. Weekly topics are focused

on developing skills and strategies

to improve mental health and

wellbeing.

From 1 July 2016 to 30 June 2017, 34

women were referred to the group

program.

For many participants, the groups have been a valuable source of support

and learning at a time when living arrangements are challenging and when

future housing is uncertain (e.g. while residing in a crisis accommodation

service, while waiting for property allocation, or once allocated a property

and experiencing social isolation or difficulty coping). In a survey evaluation

of the program, participants expressed that the group has been beneficial

to them in several ways including;

“ The support is helping to ground me and to appreciate/enjoy the moment. Giving me skills to cope/challenge my thoughts and to develop strategic behavioral patterns to implement in my personal life. I notice the difference in how I rapport with others and that I have now taken steps to reconnect with my family”

“ I got answers to how I was feeling, validation. I got to heal through talking these issues through”

“The groups are supportive. It is a caring environment”

“ The groups have helped me to feel safe and supported and have provided connection with others”

“ The wellbeing group is held in a very supportive environment. It’s fun doing the sessions in groups and they are usually interactive. The meditation and relaxation exercises have been really helpful”

“ I felt respected, trustworthy and included in the group sessions”

“ The groups have been positive and uplifting. The education and empathy has helped me to understand myself better”

“ I feel that participating in this support has benefited me at times of possible relapse”

“ Group sessions are mostly helpful and always informative and interesting. This support has helped me to bring about transformation and positive change in my life in a multitude of ways”.

Clinical Services Program (cont’d.)

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B Miles Women’s Foundation Annual Report 2017 21

INDIVIDUAL PSYCHOLOGICAL THERAPY

Many of the women referred to

the Clinical Services program

are in recovery from the effects

of traumatic experiences. In the

last year, 68% of the women who

accessed the program reported

experiencing family or domestic

violence including physical

abuse, emotional abuse, financial

abuse, verbal abuse, stalking

and harassment, psychological/

rape/sexualized violence, and

perpetrator’s use of technology

to abuse (distribution of personal

information/images via social

networks, internet sites), and

post-separation violence. While

Medicare’s Better Access Scheme

enables Australians with mental

health disorders to receive up

to ten psychology consultations

per calendar year, a ten session

treatment plan is generally

insufficient to address the complex

issues that tend to accompany

trauma and homelessness. To

address this shortfall, the Clinical

Services Program makes individual

psychological treatment accessible

and at no cost to the client.

From July 2016 to June 2017,

46 new referrals were made for

individual psychological treatment.

It has been a privilege to be able

to provide therapy without the

pressure to achieve healing and

recovery goals within a ten session

treatment plan. For many women,

this program has enabled continuity

of care and treatment throughout

their transitions from Going

Home to Staying Home (i.e. from

homelessness to housing).

Feedback from participants includes:

“ Speaking with the psychologist has been pivotal in helping me deal with the symptoms of depression and anxiety. Our weekly sessions have restored my confidence, helped me to analyse emotions (their causes and effects) and provided with me with the support to get back on my feet. This support has been life changing and I am so thankful for it. Having lost my job and spiralling into depression, I was financially not that great and emotionally ill-equipped to deal with it. The psychologist has helped me to reach the other side”

“ Meeting with the psychologist on a weekly basis gave me the support and care that I urgently needed as I was in a very distressed and anxious condition, unable to function. I was facing homelessness and experiencing panic. My sessions with the psychologist helped me to find a dwelling place and now I can communicate better with the people who live around me. The psychologist and the B Miles team have given me hope for the future and the possibility of securing a stable dwelling place and coping skills”.

“ In almost every session I feel that we make a real breakthrough in some area of my life and psyche”

“I feel safe, respected and welcome in my one to one sessions”

“ The sessions have been beneficial for my mental health and obtaining positive feedback. The sessions have given me a clearer picture of my problems and seeing things that were dark in a better light”

“ individual sessions are always helpful. I’ve had many profound insights and realisations that have transformed my life in many ways”

Many thanks to B Miles Women’s Foundation for their commitment to

enhancing women’s access to psychological therapy.

Kara Holmes

Clinical Psychologist

Clinical Services Program (cont’d.)

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B Miles Women’s Foundation Annual Report 201722

2017 Data

B Miles Supported Accommodation (n = 28)

B Miles Transitional Housing (n = 25)

B Miles Outreach support (n = 36)

Other support type (n = 304)

(clinical services, hotline enquiries/intake & assessment/referrals)

ATSI

CALD

Other

Total support periods n = 393 (%)

Age (%)

Referral Source for Case Managed Clients (%)

Living arrangement immediately prior to BMWF accommodation (%)

Ethnicity (%)

76

9

77

10

29

61

18 - 24

25 - 34

35 - 44

45 -54

55 - 64

65 - 74

75 +

MHU

other SHS

health professional (psychologist, GP, counsellor)

Self (known to BMWF - previously a client)

BMWF internal referral

Other

Mental health unit

Staying with friends/family

Other SHS accommodation

BMSA

BMO

Hotel/boarding house

AOD rehab

Private rental

Sleeping rough

14

25

26

20

12

1

2

0

26

18

9

6

6

35

0

2

2

6

21

11

17

42

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B Miles Women’s Foundation Annual Report 2017 23

< 2 weeks

2 – 12 weeks

> 12 weeks

YES

NO

Wellbeing Group Program

Individual psychological treatment

Length of homelessness prior to BMWF accommodation (%)

Exit point for clients accommodated at BMSA and BMO (%)

B Miles Transitional Housing Length of tenancy (%)

History of problematic substance use (%)

Accessing Support from BMWF’s Clinical Psychologist (%)

B Miles Supported Accommodation Length of stay (%)

5046

4

< 1 week

2 to 4 weeks

5 to 8 weeks

3 to 6 months

7 to 12 months

1 – 2 years

2 years +

unknown

Transitional housing

Affordable housing

HNSW/ Community Housing

SHS

MHU

Friends/family

Private rental

Unknown

28

11

21

17

8

6

6

2

0 – 6 months

7 to 9 months

10 to 12 months

13 to 15 months

16 to 18 months

22 to 24 months

24 months +

39

32

68

35

32

32

3

3

3

4

5

18

8

8

8

8

25

42

0

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Support type

Inner City Service for Women with Complex Needs We have continued to provide services to women with complex needs under the FaCS funded Inner City Service for Women with Complex Needs (ICSWCN) package.

Under the package, we contract specialist services from both the Community Restorative Centre and Detour House.

We have enjoyed several opportunities this year to share knowledge from

each individual agency as well as participate in joint training.

Training provided by and to the consortium included:

> Supporting Women Exiting Custodial Arrangements

> Mental Health Upskill Workshop

> Trauma Informed Care

> Impacts of Vicarious Trauma

We would like to take the opportunity to thank both of the contributing

agencies for their work and support.

Short term or emergency accommodation 53

Medium term/transitional housing 30

Long term housing 0

Assistance to sustain tenancy or prevent tenancy failure or eviction 161

Assistance to prevent foreclosures or for mortgage arrears 7

Assertive outreach 13

Assistance to obtain/maintain government allowance 62

Employment assistance 33

Training assistance 19

Educational assistance 69

Financial information 86

Material aid/brokerage 64

Assistance for incest/sexual assault 52

Assistance for domestic/family violence 117

Family/relationship assistance 170

Assistance for trauma 219

Assistance with challenging social/behavioural problems 248

Living skills/personal development 233

Legal information 37

Court support 32

Advice/information 544

Retrieval/storage/removal of personal belongings 51

Advocacy/liaison on behalf of client 359

School liaison 1

Child care 0

Structured play/skills development 29

Child contact and residence arrangements 17

4

15

59

98

101

92

77

53

42

42

15

5

2

1

Meals 76

Laundry/shower facilities 64

Recreation 81

Transport 88

Other basic assistance 366

Child protection services 1

Parenting skills education 3

Child specific specialist counselling services 2

Psychological services 86

Psychiatric services 27

Mental health services 176

Pregnancy assistance 1

Family planning support 1

Physical disability services 1

Intellectual disability services 0

Health/medical services 58

Professional legal services 4

Financial advice and counselling 28

Counselling for problem gambling 3

Drug/alcohol counselling 170

Specialist counselling services 14

Interpreter services 2

Assistance with immigration services 1

Culturally specific services 4

Assistance to connect culturally 8

Other specialised service 200

B Miles Women’s Foundation Annual Report 201724

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Meals 76

Laundry/shower facilities 64

Recreation 81

Transport 88

Other basic assistance 366

Child protection services 1

Parenting skills education 3

Child specific specialist counselling services 2

Psychological services 86

Psychiatric services 27

Mental health services 176

Pregnancy assistance 1

Family planning support 1

Physical disability services 1

Intellectual disability services 0

Health/medical services 58

Professional legal services 4

Financial advice and counselling 28

Counselling for problem gambling 3

Drug/alcohol counselling 170

Specialist counselling services 14

Interpreter services 2

Assistance with immigration services 1

Culturally specific services 4

Assistance to connect culturally 8

Other specialised service 200

Finance The financial position of the B Miles Women’s Foundation remains strong with a surplus of $7,394 for the 2016/2017 financial year. The Foundations total equity remains healthy with Retained Earnings of $221,767 and a Cash balance of $439,869 which includes a term deposit of $324,993.

TREASURER’S REPORT

The Foundation is primarily funded by NSW

Family and Community Services (FaCS) under

the Specialist Homelessness Services Program,

delivering important services and support to

vulnerable women in need. While the recurrent

funding from the FaCS is currently secure, it

is crucial for the organisation to continue to

deliver on key service and quality measures

and to maintain our expenditure within budget.

In addition to the funding provided by FaCS,

we would like to thank and acknowledge

the support received via donations from

Westpac Bank for the Community Grant and

the employees of St George Bank for their

ongoing commitment to fundraise for the

Foundation throughout the year. The work

of the Foundation is valued by a range of

providers and members of the community and

we are grateful for their financial contributions

which enable us to fund the clinical support

program (psychologist) and other client

related expenses such as removalists, storage,

furniture, clothing and food.

This is my first Treasurer’s report and I would

like to thank the B Miles Women’s Foundation

staff and the Board members for their hard

work, professionalism and support during the

year. The CEO and Finance Manager have

provided detailed and timely information and

ensured an effective financial management

system to comply with the Government’s

policies, reporting requirements and

accounting standards.

I recommend our audited 2016-2017 financial

statements to B Miles Women’s Foundation

staff and management.

Brendan Dunne

Treasurer

B Miles Women’s Foundation Annual Report 2017 25

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B Miles Womens Foundation Incorporated ABN 31 323 982 619 Annual Report 2017

Auditor’s Report Your committee members submit the financial report of the B Miles Womens Foundation Incorporated for the financial year ended 30 June 2017.

COMMITTEE MEMBERS

The name of each member of the

committee during the year and if

different, at the date of the report;

Robyn Greaves

Robyn Fortescue

Louise Costanzo

Simon Chapple

Renee Bianchi

Brendan Dunne

PRINCIPAL ACTIVITIES

The principal activities of the

association during the financial year

were the provision of affordable

accommodation, case management,

emotional and social support to

women at risk of homelessness and

living with a mental illness.

SIGNIFICANT CHANGES

No significant change in the nature

of these activities occurred during

the year.

OPERATING RESULT

The profit of the association after

providing for income tax amounted

to $7,394.00.

Signed in accordance with a

resolution of the Members of the

Committee.

Committee Member: Brendan Dunne

Committee Member: Robyn Fortescue

Dated this 1st day of December 2017

A complete copy of the

Audited Accounts can

be found at:

www.acnc.gov.au

26

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B Miles Womens Foundation Incorporated ABN 31 323 982 619 Annual Report 2017 27

Income StatementFor the year ended 30 June 2017

2017 2016

Note $ $

INCOME

Donations 55,107 4,059

Grants- FACS Comm Servs Recurrent

Grants-FACS Comm Servs Recurrent 1,216,491 1,186,926

FACS Comm Sevices ERO 54,060 41,166

Grants-Comm Servs NPAH Funds - 78,056

Grants- Streetsmart - 6,356

Grants- Cancer Council - 4,492

Grants- Westpac 9,000 -

FACS Comm Serv- CRC 236,159 230,625

CRC ERO Funds 10,495 7,994

FACS - Detour Funds 245,603 239,850

Detour ERO Funds 10,914 8,310

Transfer to CRC (236,159) (230,625)

Transfer CRC ERO Funds (10,495) (7,994)

Transfer - Detour (245,603) (239,850)

Transfer Detour ERO Funds (10,914) (8,310)

1,279,551 1,316,996

Sundry Revenue 1,672 380

Rent 29,090 24,712

Club donations 20,000 5,000

Membership fees 18 14

Donation-Council 5,000 -

25,018 5,014

1,390,438 1,351,161

OTHER INCOME

Interest Received 10,931 11,724

1,401,369 1,362,885

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28

Income Statement (cont’d.)

2017 2016

Note $ $

EXPENDITURE

Advertising 622 -

Auditor's Remuneration 3,600 4,600

Agency staff - (3,224)

Bank Charges 570 676

Client expenses 10,322 50,350

Bookkeeping 24,300 23,400

Computer expenses 5,194 8,422

Conference and Seminars 1,039 8,664

Cleaning 10,933 11,528

Consultancy Fees 29,201 42,469

Brokerage 2,259 13,075

Computer and IT - 755

Depreciation 26,454 16,100

Donations 600 550

Electricity 6,062 4,351

Equipment 5,846 258

Filing Fees 612 -

Food and supplies 16,655 20,140

Household equipment/bedding/linen 3,943 69,545

Garden Maintenance 1,172 1,134

Gas 73 159

Hire of Venue 766 -

Insurance 25,693 33,062

Legal Costs - 800

Meeting expenses 4,854 135

Motor Vehicle Expenses 3,700 3,665

Occupational Health and Safety - 76

Postage 1,116 678

Planning day expenses - 1,576

Printing & Stationery 2,935 6,466

Program Costs 798 2,509

Provisions

Provisions- Annual leave 14,851 17,842

Provisions- Long service Leave 20,479 8,799

Provisions -Maternity Leave - (30,000)

Mental Health Week - 5,720

35,330 2,361

B Miles Womens Foundation Incorporated ABN 31 323 982 619 Annual Report 2017

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29

Income Statement (cont’d.)

2017 2016

Note $ $

Removalist 2,041 1,300

Rent 73,143 62,288

Repairs & Maintenance 12,237 12,223

Resources 527 345

Quality Assurance - 5,185

Security Costs 2,048 3,452

Staff Supervision 14,000 15,800

Staff training 2,759 4,876

Staff Recruitment 509 1,494

Staff entitlements 5,103 3,637

Social Incusion program 1,537 1,068

Storage Fees 7,225 3,685

Subscriptions 2,025 1,663

Superannuation Contributions 82,849 75,216

Telephone 16,172 20,070

Treatment fees 66,347 -

Travelling Expenses 6,420 7,876

Wages 873,346 802,900

Website Expense 1,038 1,014

1,393,975 1,348,372

Profit for the year 7,394 14,513

Retained earnings at the beginning of the financial year 214,373 199,860

Retained earnings at the end of the financial year 221,767 214,373

B Miles Womens Foundation Incorporated ABN 31 323 982 619 Annual Report 2017

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B Miles Womens Foundation Incorporated ABN 31 323 982 619 Annual Report 2017

2017 2016

Note $ $

ASSETS

CURRENT ASSETS

Cash and cash equivalents 3 439,869 453,970

Trade and other receivables 4 - 740

Accrued Income 8,449 4,582

TOTAL CURRENT ASSETS 448,318 459,292

NON-CURRENT ASSETS

Property, plant and equipment 5 8,219 16,324

TOTAL NON-CURRENT ASSETS 8,219 16,324

TOTAL ASSETS 456,537 475,616

LIABILITIES

CURRENT LIABILITIES

Trade and Other Payables 6 74,294 81,624

Superannuation payable 12,059 2,380

Employee benefits 7 98,284 77,807

Accrued Charges 40,271 26,892

Grants in Advance 9,862 72,540

TOTAL CURRENT LIABILITIES 234,770 261,243

TOTAL LIABILITIES 234,770 261,243

NET ASSETS 221,767 214,373

MEMBERS' FUNDS

Retained earnings 8 221,767 214,373

TOTAL MEMBERS' FUNDS 221,767 214,373

Balance Sheet as at 30 June 2017

30

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B Miles Womens Foundation Incorporated ABN 31 323 982 619 Annual Report 2017 31

Balance Sheet as at 30 June 2017

2017 2016

Note $ $

CASH FLOWS FROM OPERATING ACTIVITIES

Grants and donations 1,327,760 1,319,198

Payments to suppliers and employees (1,348,875) (1,388,867)

Interest received 7,014 7,142

Net cash provided by operating activities (14,101) (62,527)

Net increase (decrease) in cash held (14,101) (62,527)

Cash at beginning of financial year 453,970 516,497

Cash at end of financial year 3 439,869 453,970

Cash Flow Statementas at 30 June 2017

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32

Independent Auditor’s ReportTo The Members Of B Miles Womens Foundation Incorporated ABN 31 323 982 619

Report on the Financial Report

I have audited the accompanying financial report, being a special purpose financial report, of B Miles Womens Foundation Incorporated (the association), which comprises the balance sheet as at 30 June 2017, profit and loss statement and cash flow statement for the year then ended, notes comprising a summary of significant accounting policies and other explanatory information, and the statement by members of the committee.

COMMITTEE’S RESPONSIBILITY FOR THE FINANCIAL REPORT

The committee of the association is

responsible for the preparation of

the financial report that gives a true

and fair view in accordance with

Australian Accounting Standards

(including the Australian Accounting

Interpretations) and the Associations

Incorporation Act 2009 and for such

internal control as the committee

determines is necessary to enable

the preparation of the financial

report that gives a true and fair

view and is free from material

misstatement, whether due to fraud

or error.

AUDITOR’S RESPONSIBILITY

My responsibility is to express an

opinion on the financial report

based on my audit. I conducted my

audit in accordance with Australian

Auditing Standards. Those standards

require that I comply with relevant

ethical requirements relating to audit

engagements and plan and perform

the audit to obtain reasonable

assurance about whether the

financial report is free from material

misstatement.

An audit involves performing

procedures to obtain audit

evidence about the amounts and

disclosures in the financial report.

The procedures selected depend on

the auditor’s judgment, including the

assessment of the risks of material

misstatement of the financial report,

whether due to fraud or error. In

making those risk assessments, the

auditor considers internal control

relevant to the entity’s preparation

of the financial report that gives

a true and fair view in order to

design audit procedures that are

appropriate in the circumstances,

but not for the purpose of

expressing an opinion on the

effectiveness of the entity’s internal

control. An audit also includes

evaluating the appropriateness

of accounting policies used and

the reasonableness of accounting

estimates made by the committee,

as well as evaluating the overall

presentation of the financial report.

I believe that the audit evidence

I have obtained is sufficient and

appropriate to provide a basis for

my audit opinion.

GOING CONCERN

The ability of the Foundation to

continue its operations is subject to

ongoing support of the Government

and other benefactors

BASIS OF ACCOUNTING

Without modifying my opinion,

I draw attention to Note 1 of the

financial report, which describes the

basis of accounting. The financial

report has been prepared to

assist the association to meet the

requirements of the Associations

Incorporation Act New South Wales

2009. As a result, the financial

report may not be suitable for any

other purpose.

Name of Firm:

Rolf Garda

Chartered Accountant

Address:

PO Box 5066 Sydney 2001

Dated this 1ST day December 2017

B Miles Women’s Foundation Annual Report 2017

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Independent Auditor’s ReportTo The Members Of B Miles Womens Foundation Incorporated ABN 31 323 982 619

B Miles Women’s Foundation Annual Report 2017

B Miles Foundation postal address

PO Box 729 Edgecliff 2027

Outreach team office

t 02 8036 5559

B Miles Supported Accommodation

t 02 9360 4881

Hotline/enquiries

t 1800 274 984

B Miles Women’s FoundationFIND US ON FACEBOOK

www.bmiles.org.au

33

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B Miles Women’s Foundation

FIND US ON FACEBOOK

www.bmiles.org.au