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2017-2018: Year in Review Olympic Peninsula Tourism Summit November 1, 2018

2017-2018: Year in Review › wp-content › ...2018/10/31  · 2017-2018: Year in Review Olympic Peninsula Tourism Summit November 1, 2018 2018 OPTC Funding Partners Lake Quinault

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Page 1: 2017-2018: Year in Review › wp-content › ...2018/10/31  · 2017-2018: Year in Review Olympic Peninsula Tourism Summit November 1, 2018 2018 OPTC Funding Partners Lake Quinault

2017-2018: Year in ReviewOlympic Peninsula Tourism Summit

November 1, 2018

Page 2: 2017-2018: Year in Review › wp-content › ...2018/10/31  · 2017-2018: Year in Review Olympic Peninsula Tourism Summit November 1, 2018 2018 OPTC Funding Partners Lake Quinault

2018 OPTC Funding Partners

Lake

Quinault

Innkeepers

West

Jefferson

County

(TCC)

Forks

Clallam Bay

& Sekiu

Unincorporated

Clallam County

(OPVB)

Port

Angeles

Sequim

Port

Townsend

East Jefferson

County (TCC)

Mason

County

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Olympic Peninsula

Tourism Commission (OPTC):

Collaborative Efforts

Advertising (shoulder-season emphasis)

Create co-op advertising opportunities

Digital & Social Media Engagement

Website creation and management

Media / Public Relations / Communications

Familiarization Tours

Visitor Services/Fulfillment

Annual Tourism Summit

Tourism Advocacy and Legislative Engagement

Page 4: 2017-2018: Year in Review › wp-content › ...2018/10/31  · 2017-2018: Year in Review Olympic Peninsula Tourism Summit November 1, 2018 2018 OPTC Funding Partners Lake Quinault

MV Coho

Magazine

ScenicWA

Byways Guide

WA State

Visitors’ Guide

Co-op Advertising: Annual

Page 5: 2017-2018: Year in Review › wp-content › ...2018/10/31  · 2017-2018: Year in Review Olympic Peninsula Tourism Summit November 1, 2018 2018 OPTC Funding Partners Lake Quinault

Spring and Fall Advertising

Page 6: 2017-2018: Year in Review › wp-content › ...2018/10/31  · 2017-2018: Year in Review Olympic Peninsula Tourism Summit November 1, 2018 2018 OPTC Funding Partners Lake Quinault

Co-opOut of Home

Advertising

Page 7: 2017-2018: Year in Review › wp-content › ...2018/10/31  · 2017-2018: Year in Review Olympic Peninsula Tourism Summit November 1, 2018 2018 OPTC Funding Partners Lake Quinault

Website – Complete Make Over!

OlympicPeninsula.org

Page 8: 2017-2018: Year in Review › wp-content › ...2018/10/31  · 2017-2018: Year in Review Olympic Peninsula Tourism Summit November 1, 2018 2018 OPTC Funding Partners Lake Quinault

TheRoadTripIsBack.com

Campaign

Launched September 17, 2018

Over 2,000 sweepstakes entries to date (and new opt-ins for future communications)

Sweepstakes landing page generated over 5,000 pageviews (18% of total website pageviews)

Conversion = over 100 online travel planner requests

Page 9: 2017-2018: Year in Review › wp-content › ...2018/10/31  · 2017-2018: Year in Review Olympic Peninsula Tourism Summit November 1, 2018 2018 OPTC Funding Partners Lake Quinault

Social Media

Page 10: 2017-2018: Year in Review › wp-content › ...2018/10/31  · 2017-2018: Year in Review Olympic Peninsula Tourism Summit November 1, 2018 2018 OPTC Funding Partners Lake Quinault

Social Media Influencers

Elisabeth Brentano (June 2018)

@elisabethontheroad

88.8K Instagram Followers

Custom Instagram stories and travel blog

Visit USA Parks/Erika Land (September 2018)

Focuses on European markets with desire to see Nat’l Parks

Produced English/German blog

4k Instagram Followers

Ryan Hodgson (October 2018)

@ryanintheus

200K Twitter Followers

19.8K Instagram Followers

Collaboration with JayRay’s TheRoadTripIsBack.com Campaign and Peacevan Rentals

Page 11: 2017-2018: Year in Review › wp-content › ...2018/10/31  · 2017-2018: Year in Review Olympic Peninsula Tourism Summit November 1, 2018 2018 OPTC Funding Partners Lake Quinault

Social Media Influencers

Page 12: 2017-2018: Year in Review › wp-content › ...2018/10/31  · 2017-2018: Year in Review Olympic Peninsula Tourism Summit November 1, 2018 2018 OPTC Funding Partners Lake Quinault

Familiarization Tours (FAMS)

German Media Fam

September, 2018

Two-Nation Vacation

UK Fam Tour

September, 2018

Cannon China Fam

April, 2018

Page 13: 2017-2018: Year in Review › wp-content › ...2018/10/31  · 2017-2018: Year in Review Olympic Peninsula Tourism Summit November 1, 2018 2018 OPTC Funding Partners Lake Quinault

Fam Tour Results

©Shunan Wu

©Shunan Wu

©Wang Bingyin

Page 14: 2017-2018: Year in Review › wp-content › ...2018/10/31  · 2017-2018: Year in Review Olympic Peninsula Tourism Summit November 1, 2018 2018 OPTC Funding Partners Lake Quinault

Visitor Services / Fulfillment:

Olympic Peninsula Travel Planner

Total Travel Planners Printed, 2018: 115,000

Distribution, YTD through September, 2018:

Direct Consumer Requests: 13,913 (+1.1% ytd)

Area Visitor Center distribution: 12,716

Certified Folder* Distribution: 65,000

Other Bulk / Box Distribution: 9,607

Travel Planner Downloads / Electronic Distribution: 3,484 (38% increase)

Note: Certified Folder handles distribution on WA State Ferries, Coho Ferry, hotel lobbies and key visitor centers off-Peninsula, from Portland to Bellingham.

Page 15: 2017-2018: Year in Review › wp-content › ...2018/10/31  · 2017-2018: Year in Review Olympic Peninsula Tourism Summit November 1, 2018 2018 OPTC Funding Partners Lake Quinault

Washington State-Wide

Tourism Marketing

Page 16: 2017-2018: Year in Review › wp-content › ...2018/10/31  · 2017-2018: Year in Review Olympic Peninsula Tourism Summit November 1, 2018 2018 OPTC Funding Partners Lake Quinault

Metrics:Olympic National Park Visits

2017 Another record year

3,401,996 Visitors (+.35%)

2018 YTD Sept. 2,756,818

Page 17: 2017-2018: Year in Review › wp-content › ...2018/10/31  · 2017-2018: Year in Review Olympic Peninsula Tourism Summit November 1, 2018 2018 OPTC Funding Partners Lake Quinault

Metrics:

Visitor Information Centers

UP 4.5%

Page 18: 2017-2018: Year in Review › wp-content › ...2018/10/31  · 2017-2018: Year in Review Olympic Peninsula Tourism Summit November 1, 2018 2018 OPTC Funding Partners Lake Quinault

Metrics:Total Visitor Spending Impacts (2017)

Visitor Spending

(Overnight Trips)($Million)

Visitor Spending

(Day Travel)($Million)

Tax Receipts

(State / Local)($Million)

Clallam Co. $233.7 $ 46 $20.4

Jefferson Co. $313.2 $21.4 $10.7

Mason Co. $93.6 $24.7 $8.1

Grays Harbor

Co.

$310.8 $57.2 $25.2

Dean Runyan Assoc. / WA State County Travel

Impacts and Visitor Volume, 2000-2017p

Page 19: 2017-2018: Year in Review › wp-content › ...2018/10/31  · 2017-2018: Year in Review Olympic Peninsula Tourism Summit November 1, 2018 2018 OPTC Funding Partners Lake Quinault

Olympic Peninsula Visitor Spending

by Commodity Purchased

Dean Runyan Assoc. / WA State County Travel

Impacts and Visitor Volume, 2000-2017p

Food Service 35%Food Stores

12%

Arts, Entertainment& Recreation

12%

Retail Sales 13%

Accommodations

19%

Local

Transportation

& Gas

9%

Page 20: 2017-2018: Year in Review › wp-content › ...2018/10/31  · 2017-2018: Year in Review Olympic Peninsula Tourism Summit November 1, 2018 2018 OPTC Funding Partners Lake Quinault

Metrics:

Olympic Peninsula Lodging Tax

(YTD Sept 2018)

Clallam: $1,408,050 (+6.7%)

Jefferson: $ 709,603 (+5.2%)

Mason: $ 342,049 (+11.9%)

Grays Harbor (uninc): $1,209,287 (+7.5%)

Page 21: 2017-2018: Year in Review › wp-content › ...2018/10/31  · 2017-2018: Year in Review Olympic Peninsula Tourism Summit November 1, 2018 2018 OPTC Funding Partners Lake Quinault

Influences: Seattle Market

Page 22: 2017-2018: Year in Review › wp-content › ...2018/10/31  · 2017-2018: Year in Review Olympic Peninsula Tourism Summit November 1, 2018 2018 OPTC Funding Partners Lake Quinault

Influences: Seattle Market

Page 23: 2017-2018: Year in Review › wp-content › ...2018/10/31  · 2017-2018: Year in Review Olympic Peninsula Tourism Summit November 1, 2018 2018 OPTC Funding Partners Lake Quinault

Influences: Sea Tac

International

Port of Seattle/Don Wilson

9th Busiest Airport in US

In 2017, 46.9 million passengers (+2.6% over 2016)

Passenger traffic YTD Sept 2018 UP 6.5%

In 2017, 5.1 million international passengers UP 5.4 % from 2016

Europe is now exceeding Asia in traffic

3 new international air routes in last 12 months – 3 more to come in 2019

Port of Seattle/Don Wilson

Page 24: 2017-2018: Year in Review › wp-content › ...2018/10/31  · 2017-2018: Year in Review Olympic Peninsula Tourism Summit November 1, 2018 2018 OPTC Funding Partners Lake Quinault

Influences: Cruise Market

Port of Seattle / Don WilsonPort of Seattle/Don Wilson

Seattle Gateway:

9 homeport cruise lines

216 Vessel calls

Over 1.1 million passengers in 2018

Norwegian Bliss largest cruise ship homeported on the U.S. West coast in May, 2018

$2.7 million generated with each homeport ship docking in Port of Seattle

Page 25: 2017-2018: Year in Review › wp-content › ...2018/10/31  · 2017-2018: Year in Review Olympic Peninsula Tourism Summit November 1, 2018 2018 OPTC Funding Partners Lake Quinault

Marsha Massey

Olympic Peninsula Visitor Bureau

[email protected]

360-458-8552

OlympicPeninsula.org