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Fellowship Status ReportCode for America is partnering with
Salt Lake County to build technology solutions to improve services
and strengthen therelationship between the county and its citizens,
with an aim to lower the rate at which citizens fail to appear (FA!
in court, forsupervision and treatment appointments in addition to
lowering the recidivism rate" #n order to accomplish these
ob$ectives we pursue three workstreams % build, measure, learn
% to insure we iterate &uickly and that our decisions are based
on data and userfocused"
Phase III - Prototyping (03/06/2016 to 05/02/2016)or!strea"
#oals $uring this phase
%uil$agiledevelopment
· Understand and connect data sources to support the
functionalityof an SMS reminder tool
· Build an SMS (text-messaging) tool that noties of upcoming
courthearings
&easuredata%drivendecision%making
· Determine feasibility of measuring !"· #rogrammatically
measure !" count and rate o$er time
'earn
user centereddesign
· Understand the %ustice system& ho' people mo$e through
it& and
their attitudes and beha$iors to'ards it· dentify opportunities
to design and build 'ays to mae theprocess more e*cient and easier
to successfully na$igate
ee! en$ing 03/1/2016
!his 'ee 'as our rst bac in San rancisco after the
deployment of +lient+omm 'ith our pilot groupof +ase Managers in
Salt ,ae +ounty at +riminal ustice Ser$ices. !he response has been
/uitepositi$e and 'e 'ould encourage eeping up 'ith our !umblr
blog if interested in seeing somehighlights from indi$iduals
'ho are in$ol$ed in the pilot of the tool. 0ur goal this 'ee and
through tothe end of the month is to eep up a feedbac loop bet'een
the our pilot users and the soft'arede$elopment process. !his loop
is embodied by +lient+omm1s 2 ssues #age3 on 4ithub& 'here
allsuggestions and re/uests from pilot users are stored&
tagged& and prioriti5ed.
*ser+ations , uotes"s part of the +lient+omm de$elopment
process& 'e in$ol$e case managers (one of the primary users
of the tool) in the the prioriti5ation and specication of
features. By allo'ing them to set the goals for
product needs through their use& the tool 'ill essentially
2scope itself3 and tacle the components
most needed by its users rst.
- 2!hans& you are fast63 - 7enia +lu8& #robation +ase
Manager at +riminal usticeSer$ices.
- 2 'onder in the future if they can put +lient+omm number on
our business cards3 -#robation +ase Manager at +riminal ustice
Ser$ices
- 2 can use this today9 1m excited about it: 1ll be using this
alot. 1$e been 'aiting forit.3 - #robation +ase Manager at +riminal
ustice Ser$ices
- 2;
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application and deploymodications to maintainstability as
needed
@ "dminDashboard
@ Aotications for+ase Managers
&easure · Create documentation onexisting SLCo Court Data
dump,
identify FTA calculationopportunities
'earn · #roduce an M0U tore/uest for e-+itation datafrom D#S
· inali5e M0U 'ith +f" and sendto D#S
· Draft user proles· Identify patterns in our
research ndings
Partner Support
>e ha$e begun planning for an 2nformational and >oring
Session.3 " document has been created on
4oogle Docs that has been shared 'ith you. f you could
re$ie' the contents of it and be sure to $oice
and concerns or need for clarication& that 'ould be
$aluable.
!he top portion also includes re$ised $entBrite copy
intended to con$ey that this e$ent is is open to
all parties 'oring to impro$e rates of client success in the
Salt ,ae +ounty criminal %ustice system.
>e are holding this e$ent to o8er an opportunity for other
interested parties C from ser$ice pro$iders
to la' enforcement C 'ho 'ould lie to play a role in our
e8orts& or o8er feedbac or opportunities for
collaboration in the 'or 'e do in the future. Specically& 'e
ha$e focused the rst fe' months
intensely on +S itself and& as 'e gear up for more
client-focused research& 'e 'ant to mae oursel$es
more a$ailable and inclusi$e of other organi5ations that also
interface 'ith the same clients& as 'ell.
!hans&7uan and +ode for "merica& !eam Salt ,ae
+ounty
https://docs.google.com/document/d/1fyVtEsr_LbUj5KmnQB-5J9DIXhKG-4-PPKyYAz873CY/edithttps://docs.google.com/document/d/1fyVtEsr_LbUj5KmnQB-5J9DIXhKG-4-PPKyYAz873CY/edithttps://docs.google.com/document/d/1fyVtEsr_LbUj5KmnQB-5J9DIXhKG-4-PPKyYAz873CY/edithttps://docs.google.com/document/d/1fyVtEsr_LbUj5KmnQB-5J9DIXhKG-4-PPKyYAz873CY/edit
