2016 Training Directory

2016 Training Directory

Where leaders learnimnz.net.nz

2016 TRAINING DIRECTORY0800 800 694

AT IMNZ WE BELIEVE THAT BY ELEVATING THE LEADERSHIP AND BUSINESS SKILLS OF OUR BEST AND BRIGHTEST, WE’LL LIFT THE ABILITY OF NEW ZEALAND ORGANISATIONS TO ADAPT AND SUCCEED IN TIMES OF GLOBAL UNCERTAINTY AND CHANGE.

THE LEADERS THAT WE HELP CREATE TODAY WILL BE REFLECTED IN THE NEW ZEALAND THEY HELP CREATE TOMORROW.

0800 800 694 2016 TRAINING DIRECTORY 1

For almost 70 years, the Institute of Management has held the credible reputation of creating and developing a professional community of leaders and managers throughout New Zealand.

From it’s early days as the New Zealand Institute of Management, providing professional accreditation to returning New Zealand servicemen, “the Institute” has evolved to provide professional membership, and learning and development frameworks to support current and emerging leaders to elevate their performance.

That tradition continues today as IMNZ, as it forges ahead with its unique blend of higher education qualifications, practical “on the job” leadership and management programmes, mentoring and coaching services to ensure New Zealand organisations and individuals are best equipped in an ever changing and fast paced world.

We have provided this directory to showcase the breadth and depth of our offering and our IMNZ team are happy to help you plan a learning pathway to help you and your organisation step up and perform at its best.

The IMNZ Team

INTRODUCTION

0800 800 694 2016 TRAINING DIRECTORY

0800 800 6942

INTRODUCTION

In today’s fast-paced business environment, knowledge and strong practical skills are a real competitive advantage; our range of short courses, programmes and qualifications will help you keep your skills current and your performance elevated.

LEARN WITH IMNZ


0800 800 694

INTRODUCTION

SHORT COURSES Our range of short courses will help you keep your skills current and give you an added advantage when stepping up into new roles.

Each course is designed to improve results and performance – driving the success of you, your people and your organisation.

IMNZ LEARNING SERIESAt IMNZ we offer two specialised learning series called ACCELERATE and ELEVATE, designed to take learning participants on a leadership and management journey.

Both series deliver focused learning that will deliver impactful outcomes back in the work place.

IN COMPANY SOLUTIONSWe believe that the best way to lift the potential and performance of your business is to focus on the capability of your people.

Because no two organisations are the same, we can customise a plan that aligns with your business goals. It’s an effective way to lift performance in the areas you want to target.

QUALIFICATIONSChoose from a range of qualifications that help fast track your career whilst gaining official certification of your skills and knowledge.

Our training has helped thousands of leaders to elevate their performance with a practical rather than theoretical approach to learning. And at IMNZ, this practical learning and experience can be acknowledged in a nationally recognised qualification.



INTRODUCTION

INVEST IN YOU

LEARNING JOURNEY

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CAREER PATHWAY

For almost 70 years we have been helping talented New Zealanders to develop the skills, knowledge and tools to elevate their performance and the opportunities available to them.

From emerging manager to specialist, from leader to executive we are here to provide you the support and learning every step of the way.

Enhance your career and performance by maximising your ability.


INTRODUCTION

INVEST IN YOUR PEOPLE

Studies have shown that organisations with a learning and development framework demonstrate up to 250% higher productivity. Scales, 2013

250%

51%

13%

Only 51% of employers feel confident about retaining top talent as the economy improves. World at Work Research Study, 2013

Organisations with excellent cultural support for training have 13% stronger business results. Bursin, 2012

86%of business and HR leaders believe they don’t have an

adequate leadership pipeline. Deloitte, 2014

25%higher for employees

who have engaged in company-sponsored mentoring.

Deloitte Research Brief, 2013

7 TIMESthe initial investment.

Pricewaterhouse Coopers, 2012

The ROI for companies that invest in training is


We have expanded our range of learning options so that our learning participants and organisations have access to relevant and needed leadership, management and business skills.

LEARNING FOR THE LEADERS OF TODAY AND TOMORROW

ELEVATE SERIES PAGE 8

Get practical skills and up-to-date leadership learning with our ELEVATE series.

Presented as a series of half-day, fast-paced programmes, ELEVATE is designed to give leaders and managers valuable insight into what it takes to lead in today’s dynamic business environment.

You’ll come away with the practical tools you need to create strong connections, drive performance and improvement, and lead people and teams with renewed confidence and conviction.

Whether you’re an experienced leader or a first-time manager, the ELEVATE series is a great chance to focus on what it takes to lead successfully today.

ACCELERATE LEADERSHIP PROGRAMME PAGE 12

IMNZ’s ACCELERATE programme gives you the critical leadership and managements skills to develop your awareness of who you are as a leader and accelerate your leadership quotient.

Designed to balance interactive workshop learning with practical application, the modular process allows you to consolidate your understanding while you apply your new learnings in the context of your role and organisation.

Through coaching and peer-group feedback, your leadership skills are challenged and developed while leveraging your learning and connection with other commercial leaders from other different industry sectors.

QUALIFICATIONS PAGE 15

We offer a range of qualifications to support you in your career, whether you’re an aspiring leader or someone who’s already leading the way.

Our training has helped thousands of leaders to elevate their performance with a practical rather than theoretical approach to learning. And at IMNZ, this practical learning and experience can be acknowledged in a nationally recognised qualification.

SHORT COURSES PAGE 24

At IMNZ, we offer a range of short courses that will help you keep your skills current and give you an advantage when stepping up into new roles. Each course is designed to improve results and performance – driving the success of you, your people and your organisation.

INTRODUCTION


SHORT COURSES ......................................................... 24

Leadership And Management ............................ 24Applied Management ................................................. 25Change Management ................................................. 26Coaching Skills ................................................................. 27Effective Time Management ................................. 28Four Quadrant Leadership ..................................... 29 Health And Safety Management ....................... 30Human Resource Management .......................... 31Key Account Management ..................................... 32Leadership ........................................................................... 33Management Fundamentals ................................. 34Managing Conflict .......................................................... 35Managing People And Performance .............. 36 Marketing Planning And Control ........................ 37

PROGRAMMES

Mentoring Skills ................................................................ 38 Operations Management ......................................... 39 Organisations And Management ..................... 40Strategic Management ............................................... 41 Team Leader Essentials ............................................ 42Team Leader: Building Effective Teams ...... 43 Team Leader: Operational Management .. 44Think On Your Feet ........................................................ 45

Communication ................................................................ 46Business Communication ....................................... 47Effective Business Writing ....................................... 48Managing Conflict ......................................................... 49Negotiation Skills ............................................................ 50Think On Your Feet ......................................................... 51

Training And Assessment ....................................... 52Facilitation Skills ............................................................... 53 Needs Analysis And Programme Design ... 54Train The Trainer ............................................................. 55Workplace Assessment .............................................56

Human Resource .............................................................. 57Health And Safety Management ....................... 58 Human Resource Essentials ................................ 59 Human Resource Essentials ................................ 60Recruitment And Selection ..................................... 61

Project Management .................................................... 62Applied Management ................................................. 63Project Management Fundamentals ............. 64

Finance ....................................................................................... 65Accounting Principles ................................................. 66Finance For Non-Financial Managers ............ 67

LEARNING SERIES ............................................................ 9

Elevate Leadership Series .......................................... 8Accelerate Leadership Programme ................ 12

QUALIFICATIONS ............................................................ 15

National Certificate In Business (FLM) – Level 4 .................................................................................. 16National Certificate In Adult Education And Training – Level 4 .................................................. 17NZIM Diploma In FrontlineManagement – Level 5 .................................................................................. 18NZIM Diploma In Management – Level 5 .................................................................................. 19NZIM Diploma In Project Management – Level 5 ................................................................................ 20NZIM Diploma In Management (Advanced) – Level 6 ................................................................................ 22


LEARNING SERIES

ELEVATEFIRE UP YOUR LEADERSHIP CAPABILITY

Presented as a series of half-day, fast-paced programmes, ELEVATE is designed to give leaders and managers valuable insight into what it takes to lead in today’s dynamic business environment.

You’ll come away with the practical tools you need to create strong connections, drive performance and improvement, and lead people and teams with renewed confidence and conviction.

Our courses fall under three critical areas of development:

LEADING SELF

LEADING OTHERS

LEADING BUSINESS

PERFORMANCE

gre

ater understanding greater outcomes

greater connection

LEADING SELF Gain greater

understanding of your personality and

leadership style

LEADING OTHERS Take a look at how you connect and engage –

and what an impact this can make

LEADING BUSINESS PERFORMANCE

Develop leadership skills that support better business outcomes

ELEVATE


LEARNING SERIES

SELECT THE LEADERSHIP LEARNING YOU NEEDWhether you’re an experienced leader or a first-time manager, the ELEVATE series is a great chance to focus on what it takes to lead successfully today.

The series runs throughout the year and is made up of stand-alone programmes – giving you the opportunity to handpick courses that are most relevant to you and your organisation. You can focus on one key development area – like leading self or leading others – or choose a couple from each category, to set you up to get the best from both yourself and your team.

Each fast-paced, interactive session runs for three and a half hours. Our trainers are dynamic leaders themselves, inspired to share their insight and pass on practical, meaningful skills to support your leadership development.


THE SELF-AWARE LEADERMost good managers have sound product knowledge or technical skills, the ability to manage relationships and the motivation to succeed. But exceptional managers are also self-aware: they know their own strengths and weaknesses and are able to understand how their emotions and actions affect other people. Get the skills you need to build self-awareness and learn strategies that will help you manage your emotions and make a positive impact as a leader.

THE PERSONALLY EFFECTIVE LEADERPersonally effective people make good use of their resources (such as time, skills, talents and energy) and are skilled at achieving their goals. As such, they’re often excellent leaders. In this workshop we’ll show you how to manage multiple priorities and maximise your day-to-day interactions so you can create and sustain a highly productive level of personal effectiveness. You’ll leave with practical tools that will help you take control of your working week and a short to mid-term personal plan.

THE RESILIENT LEADERAs responsibility increases, so does pressure and complexity – and in an environment of rapid change, our ability to cope with adversity and stress strongly affects how we succeed. Resilient leaders learn from failure and are able to take positive action to move forward. Learn tips and techniques to self-manage anxiety and stress, and create a resilience plan that will help you bounce back from setbacks and thrive in high-pressure environments.

THE COURAGEOUS LEADERHaving the confidence to manage tough conversations and conflict is an essential leadership skill. Your approach can make or break relationships and determine decisions and their outcomes. Take a close look at why some conversations are more difficult than others, get to know your typical response to conflict, and arm yourself with the skills to navigate all manner of courageous conversations for a positive result.

LEADING SELF

ELEVATE

LEARNING SERIES

BUILDING AND LEADING TEAMS Everyone brings their own unique talents, strengths and personalities to a team. Whether you’re putting a new team together or developing an existing one, it can be a real challenge to get everyone to contribute productively. It’s much easier when you understand how groups develop and you have a plan in place. Learn how to change your approach at each stage of your team’s development and help them become effective more quickly by applying Lencioni’s model – ‘Five Dysfunctions of a Team.’

INFLUENCING OTHERSInfluencing others is an important part of working at a senior level, regardless of the role. Every business professional needs to be able to engage with people and get their buy-in and approval on ideas, opinions and decisions. Learn to recognise which influencing style is required in different situations and develop strategies that will help you achieve the outcome you desire.

FEEDBACK FOR RESULTSFeedback plays a critical role in improving workplace performance. Effective feedback enables an individual to change and is a crucial part of improving individual and team performance. This workshop focuses on the one-on-one conversations held between managers and their direct reports. You’ll get to know your own feedback style and use models to plan and prepare positive developmental and personal feedback.

LEADERSHIP AGILITYOne of the biggest challenges for leaders today is managing outcomes while taking into account the varying levels of experience, motivation and skill within teams. Success depends on selecting a leadership approach that’s right for the individual, the task and its context. Learn the benefits of being an agile leader – when it’s appropriate to be directive, to coach, to support or to delegate, and how to respond to the differing needs of individuals and groups.

LEADING OTHERS

ELEVATE CONTINUED


ELEVATE

LEARNING SERIES

BUSINESS FOCUS AND PLANNINGBusiness planning is critical to the success of any business or department, but it’s also an area that many leaders spend very little time on. A business plan is a powerful tool for bringing objectives and goals into focus. It can help you discover invaluable information and identify risks and opportunities. This workshop takes you through business or departmental goal setting and introduces a few widely used planning tools. You’ll leave with a high level ‘plan on a page’ that you can build on for future success.

BUSINESS INNOVATION AND EVOLUTIONInnovation and the continual evolution of processes and products is imperative for organisations that don’t want to get left behind. It can improve the smooth running of your operations, efficiency, competitiveness, customer loyalty, and the effectiveness of your employees. Learn the importance of continual evaluation and review. And come away with tools that will help you drive innovation in your organisation.

LEADING CHANGEPeriods of change can be challenging – and sound leadership is essential to help people make positive transitions. This session focuses on the skills required to navigate people through change. Explore your role in communicating and planning change, find out how people typically respond and why, and learn tactics to help manage their responses and resistance to it.

LEADING A PERFORMANCE CULTUREStrategy matters – but not without a winning culture to drive it forward. A culture of high performance can be an incredible competitive advantage, inspiring people, driving loyalty and propelling organisations into the future. Understand what a high performance culture looks like, observe its impact on motivation and equip yourself with the tools to lead cultural change.

LEADING BUSINESS PERFORMANCE

BOOK MORE THAN ONE ELEVATE SESSION AND SAVE.

*GST not included

ELEVATE SESSIONS MEMBER NON-MEMBER

1 $350 $450

3 $950 $1200

6 $1,650 $2150

12 $2950 $3750


ELEVATE

ACCELERATEHARNESS YOUR LEADERSHIP POTENTIAL

HELPING LEADERS TO PERFORM AT THEIR BEST

To transform, innovate and energise your organisation you need motivated people with a shared vision and highly developed skills.

For over 70 years IMNZ has provided the learning frameworks and pathways to grow and develop the potential and performance of your leaders.

Dynamic leaders build confidence, competency, engagement and performance throughout an organisation.

ACCELERATE YOUR LEADERSHIP

IMNZ’s ACCELERATE programme gives you the critical leadership and managements skills to develop your awareness of who you are as a leader.

Designed to balance interactive workshop learning with practical application, the modular process allows you to consolidate your understanding while you apply your new learnings in the context of your role and organisation.

Through coaching and peer-group feedback, your leadership skills are challenged and developed while leveraging your learning and connection with other commercial leaders from different industry sectors.

LEARNING SERIES


ACCELERATE

2016 TRAINING DIRECTORY 13

WHO IS THE ACCELERATE PROGRAMME FOR?Accelerate will generate tangible outcomes across a wide range of management levels, however it is primarily designed for high potential talent seeking to increase their leadership capacity or existing managers seeking to fast-track their management capability and performance.

PROGRAMME FOCUSWe prepare today’s managers to be tomorrow’s impactful leaders by supporting them through the transition into business leadership.

It is an intensive learning and development experience which will help develop a general management perspective, widen business knowledge and deepen leadership capability and understanding creating the platform for optimum performance.

BENEFITS FOR THE PARTICIPANT During this thought provoking 8 month journey, participants will:• Develop enhanced core capabilities required

to be an effective business manager or leader.• Gain skills to drive greater performance.• Have the opportunity to connect and engage

with professional peers from other commercial organisations in turn creating powerful, life-long professional networks.

BENEFITS FOR YOUR ORGANISATIONThe ACCELERATE leadership programme will:• Develop your leadership pipeline and talent,

increase retention and capability.• Broaden commercial understanding of your

leaders through a learning experience that connects them with other commercial leaders and talent.

• Create managers with a more integrated view of how knowledge and behaviour combine for optimal business performance.

LEARNING SERIES

0800 800 694

ACCELERATE


LEARNING SERIES

ACCELERATE

360 SURVEY ISSUED The ACCELERATE Leadership Programme commences with a 360° survey designed to explore leadership and management competencies. Findings from the survey assist in customising the programme for each individual, provides invaluable insights and enables participants to extract optimal value and learnings.

COACHING SESSION ONEBREAKTHROUGH LEADERSHIP

Discover what it takes to be an effective and impactful leader both globally and in NZ’s unique context. Using an experiential and practical approach and a values centred framework, participants explore leadership essentials, awareness and authenticity, create a leadership vision and develop their leadership potential.

COMMUNICATION AND INFLUENCE

Focus on the development and understanding of emotional and sphere intelligences; identify and adapt communication styles; adopt empathic listening to build trust and rapport, explore the power of influence and the crucial role of effective communication in leading self and others.

COACHING SESSION TWOBUILDING & LEADING TEAMS

Explore the practical implications of managing diverse, challenging teams and the dynamics of team behaviour. Develop a culture that supports effective teamwork and achieves results.Examine the qualities shared by high-performing teams and identify effective strategies to build trust, manage conflict, gain commitment and optimise engagement.

OPTIMISING PERFORMANCE

Appraise the many parts of an effective performance management system, explore motivation, develop practical skills to coach team members, learn a process to provide feedback and create a high performance and collaborative culture.

COACHING SESSION THREELEADING CHANGE & BUILDING RESILIENCE

Discover the skills required for understanding and leading change, learn how to build resilience for yourself and your teams, and focus on workplace sustainability and a change ready team.

COACHING SESSION FOURCREATIVITY, INNOVATION & STRATEGIC THINKING

Explore creativity and innovation and alternative ways of looking at problems. Make brilliant decisions using proven decision-making tools. Apply tools to provide a high-level strategic plan for your team that you can use to drive greater business outcomes.

FUTURE FOCUS Recognise skills to manage time and prioritise important tasks, apply adult learning principles to develop team members, formulate your future focus vision and confidently take action to achieve personal and organisational goals and objectives.

GRADUATION Reconnect with your learning and leadership progression and celebrate your achievements and milestone with your cohort.

Each cohort is limited to 15 and provides participants the opportunity to accelerate their leadership capability alongside other professional peers in a small focused environment whilst applying impactful practical learning immediately back in the workplace.

The investment for this transformational eight month programme is $8500 + GST which includes a complimentary IMNZ 12 month membership.

ACCELERATE PROGRAMME OVERVIEWACCELERATE runs over an eight month period and includes seven workshop days which are supported by four one-on-one coaching sessions to fully embed the learning and active leadership transformational change.

0800 800 694

QUALIFICATIONS

INVESTMENT: $3950 + GST which includes a complimentary IMNZ 12 month membership.

First line managers are responsible for the people at the coal face – those who need to deliver high levels of customer service and achieve measurable results and business growth.

This qualification gives you the skills you need to manage the performance of your front line staff, and organise resources and/or work operations successfully.

With a focus on practical application, the programme is focused on three key areas of team leadership and the broad range of skills required of first line managers.

Topics include effective communication, planning, delegation, staff selection, performance management, motivation, conflict, coaching, change management, negotiation, problem solving and decision making.

PROGRAMME STRUCTUREThe National Certificate in Business (Level 4) has three modules that collectively make up the required credits:

• Team Leader – Essentials (unit standards: 16614, 16647, 21335, 8495)

• Team Leader – Building Effective Teams (unit standards: 23396, 23397, 9704, 15189)

• Team Leader – Operational Management (unit standards: 16342, 1987, 27568)

Modules may be enrolled on individually, or as part of the full qualification.

Each module is highly practical and interactive to give you the skills and resources to complete the three required assessments.

This qualification is also available as an in-company training programme for your organisation. You may also be eligible for ITO (Industry Training Organisation) funding.

NATIONAL CERTIFICATE IN BUSINESS (FLM) – LEVEL 4

NATIONAL CERTIFICATE IN BUSINESS (FLM) – LEVEL 4

QUALIFICATIONS

16 2016 TRAINING DIRECTORY0800 800 69416

Developing and facilitating training and assessing on-the-job workplace performance requires specialised knowledge and skill. Whether you’re training individuals informally, facilitating to a wider audience, or in a dedicated learning and development role looking for formal recognition, this qualification is considered the industry standard.

People awarded this qualification are able to identify diverse cultural needs of learners, and establish and maintain a culturally safe and inclusive learning environment. The modules also reflect competency in needs analysis, programme design, workplace assessment and facilitation skills.

PROGRAMME STRUCTUREThe National Certificate in Adult Education and Training (Level 4) includes two compulsory modules and one elective module that collectively make up the required credits:

• Train the Trainer (compulsory) (unit standards: 7091, 7096, 19444)

• Needs Analysis and Programme Design (compulsory) (unit standards: 7105, 7093)

• Facilitation Skills (elective) (unit standard: 7097)

• Workplace Assessment (elective) (unit standards: 4098, 11281)

Modules may be enrolled on individually, or as part of the full qualification. Each module is highly practical and interactive, and allows participants to commence working towards the required assessments.

This qualification is also available as an in-company training programme for your organisation. You may also be eligible for ITO (Industry Training Organisation) funding.

NATIONAL CERTIFICATE IN ADULT EDUCATION AND TRAINING – LEVEL 4INVESTMENT: $3950 + GST which includes a complimentary IMNZ membership.

NATIONAL CERTIFICATE IN ADULT EDUCATION AND TRAINING – LEVEL 4

QUALIFICATIONS


NZIM DIPLOMA IN FRONTLINE MANAGEMENT LEVEL 5INVESTMENT: $6500 + GST which includes a complimentary IMNZ 12 month membership.

If you’re a team leader, supervisor, co-ordinator or business-unit manager, you need sound frontline management skills. This course offers tools and practical experience that will help you engage and influence your employees, lifting your ability to boost the performance of your team.

Frontline Managers are involved in organisations as team leaders, supervisors, co-ordinators and business-unit managers, and they play a critical role in engaging and influencing employees. This qualification is designed to give managers the skills and practical experience required to achieve results through people.

There are 12 modules that need to be completed to achieve the NZIM Diploma in Frontline Management Level 5.

These modules fall under four key themes:

• Leading by example

• Leading, coaching, facilitating and empowering others

• Creating best practice

• Creating an innovative culture

Each module involves a one-day training workshop to develop the skills and knowledge participants need to manage their own performance, the performance of others, and important workplace operations.

NZIM DIPLOMA IN FRONTLINE MANAGEMENT LEVEL 5

QUALIFICATIONS

PROGRAMME STRUCTUREModule Topics include:

• Managing Workplace Priorities & Professional Development

• Managing Effective Workplace Relationships

• Manage Projects

• Presentation Skills

• Ensure Team Effectiveness

• Facilitate and Capitalise on Change and Innovation

• Risk Management

• Manage Operational Plan

• Manage Quality Customer Service

• Ensure a Safe Workplace

• Manage People Performance

• Develop a Workplace Learning Environment

Participants are also required to complete a work-based assessment following each module. The assessments look for applied skills as evidence of competence.

The NZIM Diploma in Frontline Management (Level 5) is a nationally recognised qualification on the NZQA’s New Zealand Register of Quality Assured Qualifications.

This qualification is also available as an in-company training programme for your organisation.


NZIM DIPLOMA IN MANAGEMENT – LEVEL 5INVESTMENT: $6500 + GST which includes a complimentary IMNZ 12 month membership.

Becoming a successful manager is not an end point, but the start of a new career direction. Many new managers are thrown in the deep end without training and find that the leadership skills required don’t come easily. These skills need to be learned and practised.

If you’re already in a management role, or you’re stepping up into one, this qualification will boost your management skills. It’s a great opportunity to equip yourself with highly transferable management skills across a range of different subject areas.

The diploma involves a series of modules focusing on business and management concepts relating to general management, business communication, leadership and applied management.

PROGRAMME STRUCTURESix modules need to be completed to achieve the Diploma:

• Organisations and Management

• Business Communication

• Accounting Principles

• Applied Management

• Human Resource Management

• Leadership

Each module is two or three days in duration and is highly interactive, allowing the participant to learn the key skills required of a manager.


The NZIM Diploma in Management (Level 5) is a nationally recognised qualification on the NZQA’s New Zealand Register of Quality Assured Qualifications. Three papers can be cross-credited to the NZIM Diploma in Management Advanced – Level 6.


NZIM DIPLOMA IN MANAGEMENT – LEVEL 5

QUALIFICATIONS


NZIM DIPLOMA IN PROJECT MANAGEMENT – LEVEL 5


QUALIFICATIONS

INVESTMENT: $6500 + GST which includes a complimentary IMNZ 12 month membership.

Today’s organisations face increasing challenges in terms of competition, change, complexity, risk and return on investment. In this environment, capable and qualified project managers are vital to our success.

The NZIM Diploma in Project Management is a professional, vocational programme designed for people who are entering or actively engaged in project management. People awarded the qualification will have demonstrated their ability to take responsibility for managing projects, including the work of others within a project team.

Participants complete four comprehensive modules to achieve the Diploma. Each module involves workshop activities using practical tools for immediate implementation and application, and an applied assessment in four parts which is based on a real workplace project. The modules are covered in nine training days over four months and are relevant across a broad range of industry. The cover all aspects of project management, from conception to evaluation, including MS Project.

PROJECT CONCEPTION• Project Management Overview

• Project terminology

• Stakeholders and structures

• Project selection

• Prioritising and definition

• Project feasibility

• Business cases

• Project proposals and charter

PROJECT DEVELOPMENT• Project work breakdown and structures

• Work package estimating and budgeting

• Critical path analysis

• Scheduling work including Gantt Charts

• Resource levelling and allocation

• Pre-empting implementation problems

• Project plan components

• Microsoft Project session



QUALIFICATIONS

EXECUTE PROJECT• Leadership, motivation and team building

• Delegation and contract management

• Risk management

• Stakeholder management

• Communications and project control

• Managing performance

• Variations, variance, issues and risks

• Earned value analysis and performance curves

PROJECT FINISH• Handover process

• Project closure procedures

• Project evaluation & benefits review

• Post-project reporting

• Visit a project site

• Guest speakers

• PMBOK review

• Project presentation

The value of the programme, for both participants and employers, lies not only in the module content, but in the participants’ involvement and engagement in the real issues and projects of their organisations.

The NZIM Diploma in Project Management (Level 5) is a nationally recognised qualification on the NZQA National Register of Quality Assured Qualifications.



NZIM DIPLOMA IN MANAGEMENT (ADVANCED) LEVEL 6

NZIM DIPLOMA IN MANAGEMENT (ADVANCED) LEVEL 6INVESTMENT: $8500 + GST which includes a complimentary IMNZ 12 month membership.

The level of leadership, technical expertise and overall business aptitude needed to successfully manage business units and organisations is on the rise. Our leaders and managers need to be adept at seeking solutions, creative and innovative in their approach, and influential both internally and externally.

This innovative, comprehensive programme is designed to extend and develop the potential of key managers and leaders. It’s a great opportunity to lift your capability in high-level areas such as organisational leadership, strategic leadership, planning, and systems management.

QUALIFICATIONS

PROGRAMME STRUCTUREEight modules need to be completed to achieve the Diploma:

• Leadership

• Applied Management

• Strategic Management

• Operations Management

• Change Management

• Human Resource Management

• Health and Safety Management

• Marketing Planning and Control

Each module is two days in duration and is highly interactive, allowing the participant to learn the key skills required of a senior manager.


The NZIM Diploma in Management Advanced (Level 6) is a nationally recognised qualification on the NZQA’s New Zealand Register of Quality Assured Qualifications.


Participants who have completed the NZIM Diploma in Management (Level 5) are able to cross-credit some papers to this programme.


SHORT COURSES

LEADERSHIP AND MANAGEMENT

SHORT COURSES



APPLIED MANAGEMENTDURATION: 2 days

INVESTMENT: Member $1350 + GST

Non-Member $1600 + GST

ACCREDITATION: This course is one of the six modules that contribute towards the IMNZ Diploma in Management (Level 5), and one of eight modules that contribute towards the IMNZ Diploma in Management (Advanced) (Level 6).

In this programme we explore a broad overview of applied management techniques. Using simulations and applying real-world concepts and tools, you’ll strengthen your project management skills by tackling organisational problems where analysis, decision-making and action need to be accurate, thoughtful and decisive.

THIS COURSE IS FOR YOU IF:You are involved in workplace projects at management level, or you want to enhance your practical management competencies.

YOUR EMPLOYER WILL BENEFIT BECAUSE:You will gain practical insight into the key areas of applied and project management, and you will be able to successfully contribute to projects, problem solving and decision making.

LEARNING OUTCOMES: • Identify a managerial problem in an organisation and write a project proposal for the research

of possible solutions

• Report on research findings and the application of management concepts and tools in recommending solutions

• Learn how to use the report content as evidence in the application of a range of management concepts and tools

• Build confidence in presenting project progress and outcomes to senior management of the organisation

• Learning the skills to critically review the completed project process and outcomes for future application


SHORT COURSES


CHANGE MANAGEMENTDURATION: 2 days



ACCREDITATION: This course is one of eight modules that contribute towards the IMNZ Diploma in Management (Advanced) (Level 6).

Navigating people and organisations through times of change takes real leadership. On this course we’ll teach you to recognise and respond to different types of change, examine the need for it, and help others make the transition successfully. Learn the techniques of positive change and find out how you can motivate others to get on board and promote it.

THIS COURSE IS FOR YOU IF:You are interested or involved in change management initiatives or projects.

YOUR EMPLOYER WILL BENEFIT BECAUSE:You will be better equipped to contemplate, plan, implement, promote and manage successful change in your organisation.

LEARNING OUTCOMES: • Demonstrate knowledge of change management within organisations

• Explain why change may be necessary in a business operation with reference to both external and internal forces

• Describe factors that will influence the way individuals and or groups respond to change and the reasons for their influence

• Describe and evaluate standard approaches to change, including incremental and deliberate change

• Describe and evaluate models of actively managing a change process effectively, including the role of a change agent

• Develop strategies to enable organisations and people to overcome resistance and embrace change in a positive light

• Analyse an actual change process within an organisation and evaluate its effectiveness in meeting its goals


SHORT COURSES


DURATION: 1 day



Powerful coaches have the ability to dramatically influence outcomes for both organisations and individuals. This course focuses on the one-on-one coaching conversations between managers and direct reports, or specialists and colleagues.

THIS COURSE IS FOR YOU IF:You need to influence, support and/or develop others.

YOUR EMPLOYER WILL BENEFIT BECAUSE:You will be more effective in developing staff and conveying clear expectations around performance and wellbeing.

LEARNING OUTCOMES: • What is coaching and how does coaching differ from teaching or mentoring

• The roles a coach may need to adopt as part of coaching: Guide, role model, teacher and source of knowledge and expertise

• Verbal skills and the impact of tone of voice, pace and volume of delivery

• Reading reactions during the coaching event and adjusting communication approach to achieve positive outcomes

• Common listening blocks that can impact the effectiveness of coaching

• Appropriate use of questions to elicit information and stimulate thinking during a coaching session

• How to give positive (praise) and negative (corrective) feedback

• Anticipate and deal with potential roadblocks

• Managing difficult coaching conversations including giving ‘personal’ feedback

• The GROW model of coaching and its application

• Remedial coaching – performance gaps or behavioural coaching

• Developmental coaching – helping individuals grow in their role even if already good performers

COACHING SKILLS

SHORT COURSES


SHORT COURSES


EFFECTIVE TIME MANAGEMENTDURATION: 1 day



Get practical tools and techniques that will help you plan and manage your workload so you can maximise your productivity at work.

THIS COURSE IS FOR YOU IF:You find yourself juggling priorities, dealing with interruptions, drowning under paperwork or emails, or you sometimes feel it is impossible to get your job done in the time you have.

YOUR EMPLOYER WILL BENEFIT BECAUSE:Your productivity, effectiveness and performance will improve.

LEARNING OUTCOMES: • Create a “To do list” which is achievable and productive

• Conquer procrastination and make effective decisions

• Learn the art and importance of delegation

• Learn to plan your day, week, month and year using the most effective tools

• Develop strategies to improve meeting performance and outcomes

• Learn to manage paperwork and emails

• Develop a “Time Log” and identify your own areas of improvement

• Learn to handle interruptions – good and bad – and how to say no

• Distinguish between productive and non-productive work

• Working productively with others


SHORT COURSES


FOUR QUADRANT LEADERSHIPDURATION: 2 days



Four Quadrant Leadership (4QL) is a globally acclaimed workshop that teaches managers how to lead individuals and teams successfully. Learn techniques that will improve your leadership skills and help you get more from your colleagues.

THIS COURSE IS FOR YOU IF:You want to increase your leadership strength and empower your teams and management groups.

YOUR EMPLOYER WILL BENEFIT BECAUSE:You will have the tools to understand and apply different types of leadership to increase productivity, profitability and engagement.

LEARNING OUTCOMES: • Understand the difference between leading and managing

• Accurately assess a colleague’s task efficiency for any given task

• Lead your team to increased productivity, profitability and commitment to continuous improvement

• Effectively set goals and allocate tasks

• Enhance your techniques for monitoring, supervising, delegating, coaching and counselling

• Obtain team commitment to achieving goals

• Implement performance reviews more effectively


SHORT COURSES


HEALTH AND SAFETY MANAGEMENTDURATION: 2 days



ACCREDITATION: This course is one of eight modules that contribute towards the NZIM Diploma in Management (Advanced) (Level 6).

Whether you’re developing a new health and safety programme, or evaluating an existing one, this course will teach you what to look for and how to put it into place successfully.

THIS COURSE IS FOR YOU IF:You are responsible for workplace Health and Safety in your role as a manager or specialist.

YOUR EMPLOYER WILL BENEFIT BECAUSE:You will understand New Zealand’s legislative health and safety requirements and be able to audit or implement your organisation’s health and safety programme.

LEARNING OUTCOMES: • Demonstrate knowledge of health and safety requirements for a given workplace including

all legislative requirements

• Design a health and safety programme or conduct an audit of an existing health and safety programme

• Formulate a process for the implementation of a health and safety programme or audit

• Document the processes involved in developing or auditing the health and safety programme

• Maintain a health and safety journal on developing the process of developing or auditing a health and safety programme

• Present a report on the health and safety programme to management including an evaluation of a completed project


SHORT COURSES


This introductory course will give you a sound practical understanding of the key components of HR. Discover how strategic HR practice, recruitment and performance management can add real value to your business, and learn techniques that will help you deal with non-performance.

THIS COURSE IS FOR YOU IF:You are a manager with HR responsibilities or you want to broaden your understanding of HR functions within a business.

YOUR EMPLOYER WILL BENEFIT BECAUSE:You will understand how to generate and add business value using sound HR strategy and practice which comply with current New Zealand legislation.

LEARNING OUTCOMES: • Evaluate the relationship between human resource management, organisations and

their environment

• Develop job documentation for organisational and employment purposes

• Evaluate and select recruitment and selection options

• Understand the role of performance management and its contribution to organisational effectiveness, retention and motivation of employees

• Apply principles of workplace learning to develop a training programme to meet individual and organisational needs

• Understand how to develop equitable reward structures and develop a base pay structure

• Apply an understanding of current New Zealand employment legislation

HUMAN RESOURCE MANAGEMENTDURATION: 2 days



ACCREDITATION: This course is one of the six modules that contribute towards the NZIM Diploma in Management (Level 5), and one of eight modules that contribute towards the NZIM Diploma in Management (Advanced) (Level 6).


SHORT COURSES


KEY ACCOUNT MANAGEMENTDURATION: 1 day



This programme will provide you with the tools and techniques to develop and implement key account management strategies. Grow your accounts through increased engagement, structure, effective use of social media and networking skills.

THIS COURSE IS FOR YOU IF:You are looking for a clear understanding of what top performing account managers do well by using a range of tools to effectively manage and develop the business of key accounts and developing strategic and long-standing relationships.

YOUR EMPLOYER WILL BENEFIT BECAUSE:You will develop best practice key account management competencies and have the knowledge and skills to effectively identify, develop and manage your key accounts for maximum financial returns.

LEARNING OUTCOMES: • Understand the key competencies of successful key account managers

• Understand how to maintain, defend and grow key accounts

• Develop a structured business model for key account management

• Develop profitable and strategic business relationships from the inside out

• Understand your customers and competitors through research and analysis

• Understand your communication style and the style of your customers

• Learn a range of dynamic questioning techniques to get the right information


SHORT COURSES


It’s not easy to lead individuals and teams in today’s diverse and challenging workplace. This course is a great opportunity to examine what effective leadership behaviour looks like in successful organisations. We’ll share the latest knowledge, tools and techniques to help you lead successfully at a senior level.

THIS COURSE IS FOR YOU IF:You are, or you aspire to be, in a senior management role and you want to be a more impactful and influential leader.

YOUR EMPLOYER WILL BENEFIT BECAUSE:You will be equipped with the skills and knowledge to be a successful and influential leader.

LEARNING OUTCOMES: • Analyse multiple perspectives on leadership relevant to different management levels within

multiple organisational contexts

• Evaluate approaches to leadership relevant within diverse organisational and individual cultural contexts

• Understand the influence and range of factors including ethics, social responsibility and stakeholder engagement

• Apply leadership knowledge and skills to change management including transactional versus transformational leadership

• Evaluate your current leadership abilities and create your own leadership development plan

DURATION: 2 days




LEADERSHIP


SHORT COURSES


MANAGEMENT FUNDAMENTALSDURATION: 2 days



This course equips you with the knowledge and skills you need if you’re moving up into a new role as manager or team leader. With a focus on effective communication, team performance and workplace relationships, it provides the tools and techniques you need to get started in your management career.

THIS COURSE IS FOR YOU IF:You are a newly appointed manager or you’re looking to move into a team leader role, or if you’d like to increase your overall knowledge of the management function within an organisation.

YOUR EMPLOYER WILL BENEFIT BECAUSE:You will gain the necessary skills to become a highly capable and successful team leader and possess a solid understanding of behaviours needed to be a trusted manager within your working environment.

LEARNING OUTCOMES: • Reflect on what makes a great manager and identifying your style to achieve this

• Have strategies to improve how you communicate as a manager

• Reflect on your new priorities as the manager (or team leader) and how you can adjust to be more effective

• Identify key workplace organisational principles

• Demonstrate knowledge of performance management, motivation and performance reviews

• Knowledge of building effective teams and working effectively with the personalities within them


SHORT COURSES


MANAGING CONFLICTDURATION: 2 days



The way we feel about conflict drives our behaviour and has an impact on the people around us. This course will give you insight into the conflict behaviour of yourselves and others. Learn how to prevent and manage conflict, rather than just react to it, and try out approaches that support positive outcomes.

THIS COURSE IS FOR YOU IF:You struggle with conflict issues at work such as inter-team disputes, bullying or power plays, or if you simply want to better appreciate others’ perspectives, build closer relationships and find new and innovative ways of working together.

YOUR EMPLOYER WILL BENEFIT BECAUSE:You will build your ability to deal with disputes with skill and focus on positive outcomes for all parties.

LEARNING OUTCOMES: • Clarify understanding and introduce new perspectives on conflict and how it influences us in the

workplace context

• Cover the basics of conflict management and how to get a win/win as opposed to a win/lose

• Learn about how power relates to conflict management and provide frameworks to negotiate conflicts that involve power imbalances.

• Understand the factors that you can control which can help or hinder the way we deal with conflict; emotional, mental and physical

• Understand the factors that you cannot control and how to deal with people who cause conflict or disruption in your work life

• Understand how close and ongoing relationships differ from dealing with strangers when selecting the right strategies

• Drill deeper into some of the subtleties that apply to conflict management when you are in a managerial role

• Explore the ways that change and conflict are related and how uncertainty and change can impact the way we manage conflict


SHORT COURSES


MANAGING PEOPLE AND PERFORMANCEDURATION: 1 day



The focus of this one-day programme is to examine how good managers elevate the performance of their teams and monitor or manage individuals. Learn how to define performance expectations, monitor and review performance and implement the appropriate rewards or consequences.

THIS COURSE IS FOR YOU IF:You are looking for a clear understanding of aligning performance expectations with the organisation’s strategy and how this can add value to the business.

YOUR EMPLOYER WILL BENEFIT BECAUSE:You will have the skills and confidence to set performance standards that align with organisational goals and lead others to achieve them.

LEARNING OUTCOMES: • Be able to confidently communicate expectations of performance

• Use TetraMap to identify and optimise individual performance and productivity

• Align individual performance to organisational performance

• Provide constructive feedback on performance

• Undertake coaching when appropriate to increase performance

• Differentiate between training needs and performance needs

• Understanding relevant employment legislation


SHORT COURSES


MARKETING PLANNING AND CONTROL

This comprehensive programme provides participants with an opportunity to stretch the boundaries on common marketing thinking. Learning ways to get your brand message out has dramatically changed and is evolving continuously through the rapid rate of social media and other advertising mediums, this programmes gives you the tools to stay ahead of the curve.

THIS COURSE IS FOR YOU IF:You are a manager or you are working in a marketing function, promoting a brand, product or service.

YOUR EMPLOYER WILL BENEFIT BECAUSE:You will able to successfully contribute to marketing and promotional projects by understanding the full range of tools and mediums available to connect and engage with your required audience.

LEARNING OUTCOMES: • Gain a practical understanding of marketing, public relations and sales

• Create a ‘street smart’, self-created marketing plan that will be customised and relevant to your business

• Understand a range of proven and successful marketing methodologies

• Analyse a proven method of tracking your expenditure and results

• Identify ideas on how to redefine your company personality in the marketplace

• Connect emotionally to your customers through relationship based marketing initiatives

DURATION: 2 days



ACCREDITATION: This course is one of the eight modules that contribute towards the NZIM Diploma in Management (Advanced) (Level 6).


SHORT COURSES


MENTORING SKILLSDURATION: 1 day



Mentoring is a personal development relationship in which an experienced or knowledgeable person helps to guide someone else on a similar path. This course is designed to help mentors learn how to build and manage a structured and successful learning partnership.

THIS COURSE IS FOR YOU IF:You are looking for a clear understanding of what is required to enable prospective mentors to feel more confident and better equipped using tools and techniques to encourage the selected mentee to success.

YOUR EMPLOYER WILL BENEFIT BECAUSE:You will have the skills and ability to effectively mentor team members, emerging talent or new employees for improved performance and results in a structured and safe environment.

LEARNING OUTCOMES: • Understand the difference between Mentoring and Coaching

• Demonstrate an understanding of the skills required to be a Mentor

• Establish appropriate boundaries and ground rules for a mentoring relationship

• Manage challenges or obstacles that may occur during the mentoring engagement

• Fine tune communication skills required for effective mentoring including effective questioning, feedback and deep listening skills

• Know how to maximise your mentoring meetings by using a variety of goal setting tools to encourage action and commitment to personal development


SHORT COURSES


Operations managers need a specialised set of skills. This course gives you the knowledge to understand functions and build operational excellence, supercharging you to drive efficiency in all areas of the business.

THIS COURSE IS FOR YOU IF:You are a manager who is responsible for planning and monitoring work at an operational level.

YOUR EMPLOYER WILL BENEFIT BECAUSE:You will be able to apply operations management techniques to ensure efficiency and effectiveness.

LEARNING OUTCOMES: • Understand the role of operations management in relation to other main organisational functions

• Explain quality management and apply quality management techniques to improve operations across an organisation

• Select and justify appropriate facilities to ensure efficient provision of a product

• Understand the role of project management and apply appropriate project management techniques

• Understand performance management to determine appropriate performance measures for an operations system

• Understand capacity management, apply techniques relating to resource planning, and recommend appropriate actions

• Apply an understanding of supply chain management, inventory management and materials management

DURATION: 2 days




OPERATIONS MANAGEMENT


SHORT COURSES


ORGANISATIONS AND MANAGEMENT DURATION: 3 days



ACCREDITATION: This course is one of the six modules that contribute towards the NZIM Diploma in Management (Level 5).

This course will challenge you to delve into the practical skills and theories of organisational management best practice. Looking at management philosophies, environments and organisational behaviour, we’ll give you a comprehensive understanding of how these can function to make your organisation more successful.

THIS COURSE IS FOR YOU IF:You are looking for a clear understanding of what organisations need to do to be successful and to gain the skills to apply a range of techniques, models and theories to achieve success.

YOUR EMPLOYER WILL BENEFIT BECAUSE:You will be able to develop and communicate management and organisational best practice at a high level that includes a view on business ethics and corporate social responsibility.

LEARNING OUTCOMES: • Gain an understanding of management roles and skills within an organisation

• Understand problem solving and decision making in organisations

• Understand the development of management philosophies and their influence on current management practices

• Write a strategic plan to focus on the management of tasks, people, efficiency and effectiveness

• Use analytical tools to evaluate the impact that internal and external environments have on organisations

• Understand the influence of ethics and social responsibility on decision making

• Understand and apply ways to lead and motivate individuals and teams


SHORT COURSES


Every organisation needs good strategic thinkers to support future growth and the long-term sustainability of the business. This course gives you the practical tools and techniques you need to plan and deliver successful strategic outcomes.

THIS COURSE IS FOR YOU IF:You are, or you aspire to be, in a senior management role and you are looking to develop your skills in the area of strategic business planning.

YOUR EMPLOYER WILL BENEFIT BECAUSE:You will be able to plan, develop and complete a detailed business plan together with an implementation strategy.

LEARNING OUTCOMES: • Demonstrate knowledge of the principles of strategic management and a range of strategic

management tools

• Conduct a strategic analysis of a business with reference to the external and internal environments of the organisation

• Develop a range of strategic options for the business and choose the best strategy for the business to adopt

• Develop an implementation plan for the chosen strategy showing how the strategy will be translated into actions or tasks

• Develop a plan for achieving support and buy-in from relevant stakeholders of the organisation

• Develop an oral and written report to present to relevant management on the strategic plan

DURATION: 2 days

INVESTMENT: Member $ 1350 + GST



STRATEGIC MANAGEMENT


SHORT COURSES


TEAM LEADER ESSENTIALSDURATION: 2 days



ACCREDITATION: This course is one of three modules of the National Certificate in Business (First Line Management) (Level 4).

UNIT STANDARDS: 16614, 16647, 21335, 8495

Are you leading a team at the front line of an organisation? This practical course enables you to explore your own management style and pick up a range of tips and tools to help you start your career as a new or emerging manager.

THIS COURSE IS FOR YOU IF:You are a new team leader or manager, or you would like to step up into your first management role.

YOUR EMPLOYER WILL BENEFIT BECAUSE:You will become an effective and forward-thinking manager who is able to contribute positively and communicate at a high level.

LEARNING OUTCOMES: • Understand the role and responsibility of the frontline team leader and manager

in today’s workplace

• Employ core communication skills, including listening and giving feedback

• Implement time management techniques and practices

• Understand the process of planning and implementation

• Understand how to delegate and ensure tasks are completed as agreed

• Lead meetings effectively ensuring team input and commitment to agreed results

• Prepare and deliver effective presentations

• Write concise business reports

• Train and coach team members

• This course is one of three modules of the National Certificate in Business (First Line Management) (Level 4).


SHORT COURSES


TEAM LEADER: BUILDING EFFECTIVE TEAMSDURATION: 2 days



ACCREDITATION: This course is one of the three modules that contribute to the National Certificate in Business (First Line Management) (Level 4).

UNIT STANDARDS: 23396, 23397, 9704, 15189

This course is for anyone whose role involves leading or building a team. Get the skills you need to motivate and coach others. And find out what bearing your leadership can have on improving the on-the-job performance and achievement of your team.

THIS COURSE IS FOR YOU IF:You are an experienced or aspiring manager looking to develop a high performance culture in your team.

YOUR EMPLOYER WILL BENEFIT BECAUSE:You will be a highly capable team leader and motivator who has the skills to cultivate a supportive and inclusive team environment whilst focusing on results and achievement.

• Understand staff selection practices

• Be able to undertake induction training

• Understand the responsibilities of health and safety in the workplace

• Understand performance management principles

• Establish Key Performance Indicators for a team and for individuals

• Understand motivation for individuals and the teams

• Understand the process of team formation

• Deal with conflict and difficult situations within the team

• Discuss coaching practices and learn how to coach your team on-the-job


SHORT COURSES


TEAM LEADER: OPERATIONAL MANAGEMENT

The proof of a good operations leader is an effective, results-driven team. This course gives you the opportunity to explore your future management style and examine how it links in with organisational strategy and culture.

THIS COURSE IS FOR YOU IF:You are an experienced or aspiring manager wanting to develop a range of specific skills to make you a more effective and structured operational leader and manager.

YOUR EMPLOYER WILL BENEFIT BECAUSE:You will be a highly capable and reliable team leader and manager with the ability to engage with the organisations strategic plan, culture and values and increase your overall team performance.

LEARNING OUTCOMES: • Understand how mission, goals and objectives help achieve develop an organisations strategy

• Understand how vision, values, practices and behaviours determine the culture of an organisation

• Initiate and manage change within a team

• Negotiate win-win outcomes

• Understand the difference between being a leader and an effective manager

• Know how to discuss and use different leadership styles to impact team performance

• Influence positive workplace relationships with colleagues and managers

• Apply various problem solving and decision making techniques

• Develop a personal development action plan

DURATION: 2 days



ACCREDITATION: This course is one of the three modules that contribute to the National Certificate in Business (First Line Management) (Level 4).

UNIT STANDARDS: 16342, 1987, 27568

THINK ON YOUR FEETDURATION: 2 days



It’s always impressive if you can perform well on the spot. This course is designed to improve your performance in both impromptu discussions and formal prepared communications. Discover the highly successful ‘capsules of persuasion’ concept, and learn tools that will help you structure your ideas and communicate with clarity, brevity and impact.

THIS COURSE IS FOR YOU IF:You want a professional approach to effective verbal communication, you deal with difficult questions, or you often feel ‘put on the spot.’

YOUR EMPLOYER WILL BENEFIT BECAUSE:You will be prepared to deliver well-structured, clear and concise communication.

LEARNING OUTCOMES: • Give coherent responses to question and answer sessions

• Effectively communicate and organise yourself under pressure

• Structure persuasive communications

• Use six methods for communication analysis

• Apply bridging strategies to clarify questions, defuse issues and buy time

• Use techniques for listening and identifying underlying hopes and fears

• Eliminate jargon from your communications

• Turn nervousness into positive energy

• Improvise through the use of left and right brain activities

• Use information organisation methods


SHORT COURSES


SHORT COURSES

COMMUNICATION

COMMUNICATION

SHORT COURSES


BUSINESS COMMUNICATIONDURATION: 2 days




This course will challenge you to think critically about communicating in a business environment. Discover the effect personal factors and behaviours can have on the communication process and learn ways to navigate these for a more successful outcome.

THIS COURSE IS FOR YOU IF:You want to improve your personal and professional communication including your presenting and writing skills.

YOUR EMPLOYER WILL BENEFIT BECAUSE:You will be able to overcome communication barriers, listen and ask questions more effectively, write and present clearly, and give and receive feedback.

LEARNING OUTCOMES: • Apply current communication theories to business situations

• Identify and explain how personal factors and behaviours can influence the communication process in business

• Decipher the differences of self-concept including self-esteem, self-awareness, perceptions and culture

• Apply techniques involving active listening, managing differences and giving and receiving constructive feedback

• Demonstrate formal written and oral presentation skills that are clear and concise

• Analyse the interactions between communication practice and organisational performance

COMMUNICATION

SHORT COURSES


EFFECTIVE BUSINESS WRITINGDURATION: 1 day



We often take writing for granted – but it’s one of our most valuable tools. Focusing on structure, purpose, conciseness and plain language, this programme will help you to write accurate, attention-grabbing documents. We’ll teach you practical skills and techniques that make it easy to engage your audience and get exactly the right message across.

THIS COURSE IS FOR YOU IF:Your role involves written communication in various forms, or you would like to develop your professional writing skills.

YOUR EMPLOYER WILL BENEFIT BECAUSE:You’ll have the skills to write professional documents that are clear, reader-focused and engaging.

LEARNING OUTCOMES: • Plan, draft and prepare written communications in a variety of formats

• Adapt your writing style to reflect the nature of the document and its target audience

• Present documentation for impact using plain language and appropriate tone

• Review and proof-read communications to ensure quality and consistency

COMMUNICATION

SHORT COURSES


MANAGING CONFLICTDURATION: 2 days



The way we feel about conflict drives our behaviour and has an impact on the people around us. This course will give you insight into the conflict behaviour of yourself and others. Learn how to prevent and manage conflict, rather than just react to it, and try out approaches that support positive outcomes.

THIS COURSE IS FOR YOU IF:You struggle with conflict issues at work such as inter-team disputes, bullying or power plays, or if you simply want to better appreciate others’ perspectives, build closer relationships and find new and innovative ways of working together.

YOUR EMPLOYER WILL BENEFIT BECAUSE:You will build your ability to deal with disputes with skill and focus on positive outcomes for all parties.

LEARNING OUTCOMES: • Clarify understanding and introduce new perspectives on conflict and how it influences us in

the workplace context

• Cover the basics of conflict management and how to get a win/win as opposed to a win/lose

• Learn about how power relates to conflict management and provide frameworks to negotiate conflicts that involve power imbalances.

• Understand the factors that you can control which can help or hinder the way we deal with conflict; emotional, mental and physical

• Understand the factors that you cannot control and how to deal with people who cause conflict or disruption in your work life

• Understand how close and ongoing relationships differ from dealing with strangers when selecting the right strategies

• Drill deeper into some of the subtleties that apply to conflict management when you are in a managerial role

• Explore the ways that change and conflict are related and how uncertainty and change can impact the way we manage conflict

COMMUNICATION

SHORT COURSES


NEGOTIATION SKILLSDURATION: 1 day



In this course you’ll explore a variety of proven techniques that will give you the confidence to lead negotiations with others. Equip yourself with the practical tools to prepare, conduct and conclude negotiations so you can achieve win-win solutions in a range of scenarios.

THIS COURSE IS FOR YOU IF:Your role involves regular negotiation in teams, business or sales, or if you’re looking to develop your communication and influencing skills to achieve a range of required outcomes.

YOUR EMPLOYER WILL BENEFIT BECAUSE:You will be able to confidently identify positive solutions in internal and external contexts that will make you a much better communicator and manager.

LEARNING OUTCOMES: • Prepare negotiations by understanding the issues, timelines and the people involved

• Identify the other party’s interests and prepare strategies to manage their response

• Conduct negotiations using effective strategies to achieve win-win outcomes

• Identify the negotiation style of an opponent and build strategies to create rapport

• Prepare and conduct team negotiations in internal and external contexts

• Counter aggression or diversion and learn techniques to keep the negotiation on topic

• Differentiate between various bargaining styles and select the best response

• Become a skilled and credible negotiator whilst maintaining relationships

THINK ON YOUR FEETDURATION: 2 days



It’s always impressive if you can perform well on the spot. This course is designed to improve your performance in both impromptu discussions and formal prepared communications. Discover the highly successful ‘capsules of persuasion’ concept, and learn tools that will help you structure your ideas and communicate with clarity, brevity and impact.

THIS COURSE IS FOR YOU IF:You want a professional approach to effective verbal communication, you deal with difficult questions, or you often feel ‘put on the spot.’

YOUR EMPLOYER WILL BENEFIT BECAUSE:You will be prepared to deliver well-structured, clear and concise communication.

LEARNING OUTCOMES: • Give coherent responses to question and answer sessions

• Effectively communicate and organise yourself under pressure

• Structure persuasive communications

• Use six methods for communication analysis

• Apply bridging strategies to clarify questions, defuse issues and buy time

• Use techniques for listening and identifying underlying hopes and fears

• Eliminate jargon from your communications

• Turn nervousness into positive energy

• Improvise through the use of left and right brain activities

• Use information organisation methods

COMMUNICATION

SHORT COURSES


SHORT COURSES

TRAINING AND ASSESSMENT


SHORT COURSES


DURATION: 2 days



ACCREDITATION: This course is also one of three modules of the National Certificate in Adult Education and Training (Level 4).

UNIT STANDARD: 7097

Through leading, questioning, defining, and challenging, good facilitators can navigate groups of people to conclusions they probably wouldn’t be able to come to on their own. This essential programme will teach you how to maximise the performance of a team or group and give you the skills to facilitate with confidence.

THIS COURSE IS FOR YOU IF:You are looking to gain a detailed understanding of what a good facilitator can do to improve meetings or training sessions with a range of skills and techniques.

YOUR EMPLOYER WILL BENEFIT BECAUSE:With a strong understanding and range of Facilitation Skills, you will have the ability to lead discussions to make better decisions and drive individual and team performance.

LEARNING OUTCOMES: • Prepare for a successful facilitation process

• Choose appropriate facilitation techniques based on the group and the subject

• Understand how groups work and the impact this has on successful facilitation

• Use appropriate communication skills within the facilitation environment

• Choose the appropriate leadership and managerial competencies to facilitate effectively

• Handle common facilitation problems

• Identify appropriate strategies for dealing with actual and potential conflict within the group

• Choose an effective decision making process

• Gain participant commitment to outcomes

• Operate as a successful facilitator

FACILITATION SKILLS


SHORT COURSES


NEEDS ANALYSIS AND PROGRAMME DESIGNDURATION: 2 days




UNIT STANDARDS: 7105, 7093

This interactive and highly practical programme will give you the skills you need to accurately analyse training needs in your workplace. We’ll show you how to plan, collect and analyse data, and also provide the clear advice and recommendations that will help you design, develop and evaluate learning at a high level.

THIS COURSE IS FOR YOU IF:You’re a learning and development professional, a trainer or you are responsible for developing relevant and engaging training programmes for adult learners.

YOUR EMPLOYER WILL BENEFIT BECAUSE:You will be able to conduct training needs analyses that will provide the foundation for effective programme design that will meet the organisation’s strategic training and development goals.

LEARNING OUTCOMES: CONDUCT A NEEDS ANALYSIS

• Effectively communicate the purpose of a training needs analysis

• Carry out needs analysis

• Separate out training from non-training issues

PROGRAMME DESIGN

• Use training needs to write clear objectives

• Use training needs to develop a training plan

• Design a training programme based around training needs

EVALUATION

• Understand the four levels of training evaluation

• Evaluate training effectiveness

• Develop participant, programme and performance evaluation tools


SHORT COURSES


Get the skills and knowledge you need to plan and present interactive, effective and memorable training sessions. Every step is covered – from understanding learning styles and needs to structuring and delivering workshops.

THIS COURSE IS FOR YOU IF:You are training individuals informally on-the-job, facilitating to a wider audience or you’re an experienced trainer looking to gain the National Certificate in Adult Education and Training (Level 4).

YOUR EMPLOYER WILL BENEFIT BECAUSE:Your training sessions will be more effective, increasing learning within the workplace.

LEARNING OUTCOMES: STIMULATE LEARNING:

• Use the knowledge of your own learning style to value the diversity of others

• Develop information and instruction so that multiple learning styles are met

PLAN AND DESIGN TRAINING:

• Design and select training methods to enhance learning outcomes

• Design a training session and plan the learning environment

CONDUCT AN EFFECTIVE TRAINING INTERVENTION:

• Be confident, comfortable and competent in facilitating learning

• Deliver an effective presentation with confidence

• Learn new techniques to enliven your training sessions

EVALUATE THE EFFECTIVENESS OF YOUR TRAINING THROUGH FEEDBACK:

• Analyse your current training style

• Receive feedback on your training design and delivery

• Analyse the style and effectiveness of other trainers

DURATION: 3 days



ACCREDITATION: This course is one of three modules of the National Certificate in Adult Education and Training (Level 4).

UNIT STANDARDS: 7091, 7096, 19444

TRAIN THE TRAINER


SHORT COURSES


DURATION: 2 days




UNIT STANDARDS: 4098, 11281

Workplace Assessment is a programme designed to equip learners with the skills and knowledge needed to confidently plan, conduct and validate assessments in the workplace as well as preparing adult learners for assessment.

THIS COURSE IS FOR YOU IF:You are a learning and development professional, trainer or assessor responsible for assessing competency in the workplace.

YOUR EMPLOYER WILL BENEFIT BECAUSE:You will be able to better develop, align and deliver robust assessments and ensure it meets relevant industry standards, compliance and quality assurance

LEARNING OUTCOMES: • Determine a candidate’s readiness for assessment

• Prepare for assessment

• Conduct assessment

• Complete assessment administration

WORKPLACE ASSESSMENT

HUMAN RESOURCESSHORT COURSES

HUMAN RESOURCES

SHORT COURSES


DURATION: 2 days




Whether you’re developing a new health and safety programme, or evaluating an existing one, this course will teach you what to look for and how to put it into place successfully.

THIS COURSE IS FOR YOU IF:You are responsible for workplace Health and Safety in your role as a manager or specialist.

Your employer will benefit because:

You will understand New Zealand’s legislative health and safety requirements and be able to audit or implement your organisation’s health and safety programme.

LEARNING OUTCOMES: • Demonstrate knowledge of health and safety requirements for a given workplace including

all legislative requirements

• Design a health and safety programme or conduct an audit of an existing health and safety programme

• Formulate a process for the implementation of a health and safety programme or audit

• Document the processes involved in developing or auditing the health and safety programme

• Maintain a health and safety journal on developing the process of developing or auditing a health and safety programme

• Present a report on the health and safety programme to management including an evaluation of a completed project

HEALTH AND SAFETY MANAGEMENT

HUMAN RESOURCES

SHORT COURSES


This course examines many different facets of human resource practice and management. Get equipped with the skills to manage all aspects of HR including culture, talent management, succession planning, performance management and organisational capability.

THIS COURSE IS FOR YOU IF:You are an individual or manager with some HR responsibilities or you are looking to move into HR management.

YOUR EMPLOYER WILL BENEFIT BECAUSE:You will have a solid understanding of HR best practice and strategies for addressing HR challenges in your organisation.

LEARNING OUTCOMES: • Understand what human resource management is and how it contributes to organisational

effectiveness

• Define the impact of culture on an organisation and its people and assess your current culture

• Audit your HR strategies, policies and practices

• Assess recruitment policies and processes

• Recognise the impact of talent management and succession planning

• Review the effectiveness of performance management in your organisation and identify improvements where appropriate

• Identify a range of motivation based on the TetraMap® of Behaviour

• Define appropriate learning and development to improve organisational capability

• Understand recognition and reward systems

• Understand why non-performance and misconduct must be addressed

• Identify opportunities to improve human resource management in your organisation

DURATION: 1 day



HUMAN RESOURCE ESSENTIALS

HUMAN RESOURCES

SHORT COURSES


HUMAN RESOURCE MANAGEMENTDURATION: 2 days




This introductory course will give you a sound practical understanding of the key components of HR. Discover how strategic HR practice, recruitment and performance management can add real value to your business, and learn techniques that will help you deal with non-performance.

THIS COURSE IS FOR YOU IF:You are a manager with HR responsibilities or you want to broaden your understanding of HR functions within a business.

YOUR EMPLOYER WILL BENEFIT BECAUSE:You will understand how to generate and add business value using sound HR strategy and practice which comply with current New Zealand legislation.

LEARNING OUTCOMES: • Evaluate the relationship between human resource management, organisations and

their environment

• Develop job documentation for organisational and employment purposes

• Evaluate and select recruitment and selection options

• Understand the role of performance management and its contribution to organisational effectiveness, retention and motivation of employees

• Apply principles of workplace learning to develop a training programme to meet individual and organisational needs

• Understand how to develop equitable reward structures and develop a base pay structure

• Apply an understanding of current New Zealand employment legislation

RECRUITMENT AND SELECTION

People are the key to the performance of your organisation – and this course will give you the skills you need to attract and select the best candidates. Learn how to conduct job analysis, put in place successful attraction strategies, assess candidates and make informed selection choices.

THIS COURSE IS FOR YOU IF:You are newly involved in staff recruitment and selection or you have some experience and want a practical refresher.

YOUR EMPLOYER WILL BENEFIT BECAUSE:You will have the skills to source, hire and inevitably retain, the best people for your organisation.

LEARNING OUTCOMES: • Develop appropriate assessment tools and methods

• Define performance standards and expectations

• Analyse the cost of recruitment

• Prepare advertisements that attract potential candidates

• Conduct interviews that are fair and consistent using behavioural based questioning

• Know how to avoid interview bias and be an advocate for your organisation

• Undertake and elicit useful information from reference checks

DURATION: 1 day



HUMAN RESOURCES

SHORT COURSES


SHORT COURSES

PROJECT MANAGEMENT

PROJECT MANAGEMENT

SHORT COURSES


APPLIED MANAGEMENTDURATION: 2 days




In this programme we explore a broad overview of applied management techniques. Using simulations and applying real-world concepts and tools, you’ll strengthen your project management skills by tackling organisational problems where analysis, decision-making and action need to be accurate, thoughtful and decisive.

THIS COURSE IS FOR YOU IF:You are involved in workplace projects at management level, or you want to enhance your practical management competencies.

YOUR EMPLOYER WILL BENEFIT BECAUSE:You will gain practical insight into the key areas of applied and project management, and you will be able to successfully contribute to projects, problem solving and decision making.

LEARNING OUTCOMES: • Identify a managerial problem in an organisation and write a project proposal for the research

of possible solutions

• Report on research findings and the application of management concepts and tools in recommending solutions

• Learn how to use the report content as evidence in the application of a range of management concepts and tools

• Build confidence in presenting project progress and outcomes to senior management of the organisation

• Learning the skills to critically review the completed project process and outcomes for future application

PROJECT MANAGEMENT

SHORT COURSES


DURATION: 3 days



This course covers the end-to-end project lifecycle and will provide you with an overview of the tools, techniques and resources necessary to manage large projects. Learn to plan and implement projects efficiently and turn your leadership skills into measurable performance.

THIS COURSE IS FOR YOU IF:You are new to project management, or you are looking to gain practical skills and learn tools and frameworks to apply into your projects at work.

YOUR EMPLOYER WILL BENEFIT BECAUSE:You will have the skills, tools and knowledge to effectively contribute to or manage workplace projects.

PROJECT MANAGEMENT FUNDAMENTALS

LEARNING OUTCOMES: CONCEIVE A PROJECT:

• Select, prioritise and define projects,

• Evaluate prospective projects in terms of financial and other business case criteria

• Prepare project charters

• Identify and analyse project stakeholders

• Establish files

DEVELOP A PROJECT:

• Prepare project work breakdown structures

• Estimate project costs

• Develop and analyse project network diagrams

• Prepare task schedules

• Prepare Gantt charts

• Smooth, level and allocate resources

• Assess risks and opportunities

EXECUTE A PROJECT:

• Lead, motivate and build a project team

• Delegate and outsource project work

• Monitor, control and report progress

• Manage risks, issues, variations and variance

• Undertake trade-off among project parameters

• Apply Earned Value Management techniques

FINISH A PROJECT:

• Successfully close a project and

• Evaluate project performance

• Report project performance

FINANCESHORT COURSES

FINANCE

SHORT COURSES


This course will strengthen your knowledge of business accounting with a great blend of theory and practical application. Get a better understanding of financial statements and reports, and learn how to use them to analyse business performance.

THIS COURSE IS FOR YOU IF:You are looking to gain a better understanding of accounting principles and how to analyse and evaluate financial data, but you don’t have a financial background.

YOUR EMPLOYER WILL BENEFIT BECAUSE:You will improve your ability to interpret and communicate financial performance and data.

LEARNING OUTCOMES: • Understand the purpose of accounting and its relationship to the NZ business environment

• Apply accounting concepts and policies to prepare financial statements

• Analyse and report on financial performance

• Analyse and apply management accounting tools

DURATION: 2 days




ACCOUNTING PRINCIPLES


FINANCE FOR NON-FINANCIAL MANAGERS DURATION: 2 days



To make informed decisions, you need to understand key pieces of financial information. This course introduces all aspects of financial management – including planning, analysis and interpreting financial accounts.

THIS COURSE IS FOR YOU IF:You are a manager with responsibilities that include planning, managing and reporting on financial data, or if you want a broader understanding of business finance.

YOUR EMPLOYER WILL BENEFIT BECAUSE:You will be able to interpret and apply financial data across a range of contexts and understand its implications.

LEARNING OUTCOMES: • Understand the financial management cycle and process

• Understand the fundamentals of planning and the generally accepted accounting principles (GAAP)

• Develop budgets

• Understand the fundamentals of cost accounting, capital expenditure and depreciation

• Learn the importance of cash management

• Analyse and interpret financial accounts

• Conduct cost versus benefit analysis

SHORT COURSES

FINANCE


MEMBERSHIP

MEMBERSHIPGET YOURSELF CONNECTED.

FOR ALMOST 70 YEARS, IMNZ HAS HELPED TALENTED NEW ZEALANDERS TO STEP UP AND LEAD.

As a member of IMNZ, you’ll be part of a respected and evolving leadership network in New Zealand. We’ll make it easy for you to access relevant training and keep your skills current in a competitive global market.

The business environment is rapidly changing and no matter what industry you’re in or where you’re up to in your career, it’s becoming increasingly important to stay in touch with what’s happening in the wider world. Explore opportunities, elevate your thinking and make valuable contacts.

NEVER UNDERESTIMATE THE POWER OF AN EXCELLENT NETWORK.

AS AN IMNZ MEMBER YOU’LL ENJOY• Discounted rates for training, mentoring, events and coaching.

• Complimentary attendance at 3 events of your choice in Auckland, Wellington and Christchurch plus a personal invitation ticket to our annual open house.

• A complimentary ticket to our Peak Performance Power Up sessions in Auckland, Wellington and Christchurch.

• The opportunity to join a year-long IMNZ professional mentoring group designed to connect you with people that can help further develop your skills.

• Access to a one-on-one professional mentoring service.

• A subscription to the monthly magazine publication NZBusiness featuring IMNZ’s monthly insert Management Magazine.

• The support of an online global professional community along with access to Management Direct – a UK-based online management resource portal.

• Professional accreditation and grading.

• Discounted venue hire for meetings and conferences.


MEMBERSHIP

CORPORATE MEMBERSHIPAt IMNZ we are committed to developing and building leadership and management capability of New Zealand organisations. Our corporate membership is designed to provide membership, connection and development and learning opportunities for your people.

No matter what size of organisation you are, we have a range of corporate memberships that will help support the development and learning of your people.

This is a great opportunity to access discounted rates on training, mentoring, coaching and programmes. It also provides access to events, networks and professional evenings designed to elevate leadership skills, generate new ideas and create valuable connections.

These memberships can be priced to suit any organisation and the benefits can be offered to your people nationwide. Just get in touch to find out more.

ANNUAL MEMBERSHIP

Full: $290 including GST. Student or retiree: $145

including GST.

CHARITIES Entitled to a 50% discount

on membership and any IMNZ learning programme.

MONTHLY OPTIONAs an alternative to our annual plan you can pay monthly. This costs $30 per month for personal

membership and $15 for students and retirees.

NUMBER OF FTEs ANNUAL SUBSCRIPTION (+GST)

NUMBER OF CONTACT PEOPLE

1 – 25 $450 2

25 –50 $850 4

51 – 100 $1350 6

101 – 250 $1950 8

251+ $2500 10

PROFESSIONAL ACCREDITATIONIMNZ is also able to recognise you for your professional experience and educational background.

You’ll be asked to complete an application, after which we can award you Member, Associate Fellow, or Fellow accreditation status.

Giving you further market recognition of your professional capability, experience and background.

If you’re ready to go further and get there faster, IMNZ is the ideal launching pad.

Join today and equip yourself with the skills to step up.

Joining is easy. Our membership year begins on November 1 and runs through to October 31 of the following year. You’re welcome to join up outside of this period, in which case your membership will be pro-rata’d to fall in line with our annual renewal date.


NZIM Inc is trading as the Institute of Management New Zealand – IMNZ

1. IMNZ TERMS AND CONDITIONSProgramme dates, times, learning outcomes and facilitators

are occasionally subject to change. Should these change,

IMNZ will make every effort to inform you of these changes

prior to the programme commencement.

Should a programme fail to attract a minimum number

of participants, IMNZ reserves the right to cancel the

programme. Notification of cancellation will be made at least

10 working days prior to programme commencement.

1.1 GENERAL CONDITIONS OF ENROLMENT, REGISTRATION AND PAYMENT

• All registrations are confirmed in writing before the

programme commences.

• Programme fees are payable prior to programme

commencement.

• All cancellations, substitutions and transfers must

be received in writing (email).

1.2 SUBSTITUTION, CANCELLATION, TRANSFERS AND FAILURE TO ATTEND

• Substitution of participants is permitted at any stage

and will not incur a fee.

• Cancellations and transfer requests received at least

10 working days prior to programme commencement

are permitted with no fee incurred.

• Cancellations received less than 10 working days prior

to programme commencement will not be entitled to a

refund, however a minimum refund may be evaluated

on a case by case basis.

• The exception to the above cancellation policy applies

to those participants enrolled in a full qualification (of

three months duration or more). These participants are

entitled to a refund if they withdraw up to 8 days after

the commencement of the qualification. The refund will

be equal to the amount paid, less a deduction of 10% or

$500, whichever is less.

• Transfer requests received between 5 and 9 days prior

to programme commencement will incur a fee of 25%

of the programme fee.

• Transfer requests received less than 5 days prior to

programme commencement will incur a fee of 50% of

the programme fee.

• Failure to attend any programme incurs the full fee with

no refund.

2. VENUE INFORMATION2.1 COURSE TIMINGS• All IMNZ Inc. courses start at 9:00am and finish at

approximately 4:30pm. All effort will be made to notify

participants should these timings change.

2.2 COURSE MATERIAL• A workbook, pen and notepad will be provided to

all participants. All attendees to a short course will

receive a Certificate of Achievement upon completion

of the course.

• All participants will be notified prior to course

commencement if they are required to bring any extra

material or resources to the course.

2.3 CATERING• All course attendees are provided with a light

morning tea, lunch, and a light afternoon tea.

Please advise IMNZ by 4:00pm two days prior to

the course commencement if you have any special

dietary requirements. We cannot guarantee that

your dietary requirement will be granted by the

caterers if the request is received after this time.

3. STUDENT FEE PROTECTION• The New Zealand Government requires all private

training establishments offering any qualifications

registered with the New Zealand Qualifications

Authority (NZQA), to have some form of protection for

fees paid to them in advance. These requirements are

outlined in the NZQA (www.nzqa.govt.nz).

• Fee Protect is a student fee trust account which

ensures you receive a refund of the fees (or portion of

fees) you pay to IMNZ, if IMNZ is unable to complete

the course, for example due to closure, insolvency or

loss of NZQA accreditation.

WE LOOK FORWARD TO SEEING YOU ON THE PROGRAMME!

TERMS AND CONDITIONS AND VENUE INFORMATION

TERMS AND CONDITIONS AND VENUE INFORMATION


INDEX

PROGRAMME INDEX

SHORT COURSES ......................................................... 24

Leadership And Management ............................ 24Applied Management ................................................. 25Change Management ................................................. 26Coaching Skills ................................................................. 27Effective Time Management ................................. 28Four Quadrant Leadership ..................................... 29 Health And Safety Management ....................... 30Human Resource Management .......................... 31Key Account Management ..................................... 32Leadership ........................................................................... 33Management Fundamentals ................................. 34Managing Conflict .......................................................... 35Managing People And Performance .............. 36 Marketing Planning And Control ........................ 37

Mentoring Skills ................................................................ 38 Operations Management ......................................... 39 Organisations And Management ..................... 40Strategic Management ............................................... 41 Team Leader Essentials ............................................ 42Team Leader: Building Effective Teams ...... 43 Team Leader: Operational Management .. 44Think On Your Feet ........................................................ 45

Communication ................................................................ 46Business Communication ....................................... 47Effective Business Writing ....................................... 48Managing Conflict ......................................................... 49Negotiation Skills ............................................................ 50Think On Your Feet ......................................................... 51

Training And Assessment ....................................... 52Facilitation Skills ............................................................... 53 Needs Analysis And Programme Design ....54Train The Trainer ............................................................. 55Workplace Assessment .............................................56

Human Resource .............................................................. 57Health And Safety Management ....................... 58 Human Resource Essentials ................................ 59 Human Resource Essentials ................................ 60Recruitment And Selection ..................................... 61

Project Management .................................................... 62Applied Management ..................................................63Project Management Fundamentals ...............64

Finance ....................................................................................... 65Accounting Principles ................................................. 66Finance For Non-Financial Managers ............ 67

LEARNING SERIES ............................................................ 9

Elevate Leadership Series .......................................... 8Accelerate Leadership Programme ..................12

QUALIFICATIONS ............................................................ 15

National Certificate In Business (FLM) – Level 4 .................................................................................. 16National Certificate In Adult Education And Training – Level 4 .................................................. 17NZIM Diploma In FrontlineManagement – Level 5 .................................................................................. 18NZIM Diploma In Management – Level 5 .................................................................................. 19NZIM Diploma In Project Management – Level 5 ................................................................................ 20NZIM Diploma In Management (Advanced) – Level 6 ................................................................................ 22

AUCKLAND Level 4, DLA Piper Tower, 205 Queen Street (09) 303 9100 WELLINGTON Level 7, Lumley House, 3-11 Hunter Street (04) 495 8300 imnz.net.nz

where leaders learn

Documents

2016 Training Directory