TD Toronto Jazz Festival Volunteer Areas

Front of House

Jazz Patio Team - *New*

Jazz Volunteer Headquarters

Green Room

Box Office

TD Comfort Zone

Jazz Fest Info Booth Team

Corporate Box

Transportation

Seating Setup - *New* Please scroll through the following pages for additional information on the 2016 Festival Volunteer Areas.

Please direct any questions to: Veronica Sinnaeve, Volunteer Coordinator volunteers@tojazz.com 416-928-2033 x24 (office/voicemail – calls will be returned evenings) 647-933-5565 (Festival cell – texts preferable)

/torontojazzfest

@torontojazzfest

@torontojazzfest

Watch the Festival Video!

TD Toronto Jazz Festival Volunteer Areas

Front of House Communication is key and crowd control is a major focus

Volunteers will receive information on our various types of tickets (new for 2016: reserved seating areas)

Greet patrons, scan tickets, and stamp hands for re-entry

Monitor reserved seating areas

Ensure patrons follow venue rules (e.g. guests may not take alcohol outside of licensed areas)

Volunteers: You will report to Karen Turner

Jazz Patio Team - *NEW FOR 2016!* Maintain the Jazz Festival’s patio oasis (large uncovered

patio located near the Outdoor Stage at the main festival site at Nathan Phillips Square)

Patio furniture and element monitoring/inspection

Aesthetically rearrange furniture/plants for comfort/visibility

Keep patio and furniture clean and free of hazards

Keep walking pathways clear & ensure furniture stays on patio Agility and ability to lift and relocate Muskoka chairs and

other stand-alone furniture items is required

TD Toronto Jazz Festival Volunteer Areas

Jazz Volunteer Headquarters Located in the Sheraton Hotel across from the Festival site

at Nathan Phillips Square (Details TBA)

Distribute volunteer T-shirts and passes

Assist with shift changes/schedule updates

Track volunteer shift check-ins

Keep water and snacks stocked

Keep Headquarters clean, organized, and presentable

Monitor volunteer party ballot box

Green Room Located on the main Festival site at Nathan Phillips Square,

northwest of the Toronto Star Stage tent

Backstage and behind the scenes, the green room is where Festival artists relax and unwind before and after shows

Professionalism is key when working in the green room.

Work alongside green room hospitality staff to help fulfill artist rider requirements and prepare dressing rooms

Assist with additional requests as required

Please note: The green room is strictly off limits to volunteers who are not scheduled.

TD Toronto Jazz Festival Volunteer Areas - 2016

Box Office Located on the main Festival site at Nathan Phillips Square

Sell Festival tickets and promote Festival shows

Volunteers will be trained on the TicketPro system

Volunteers will be responsible for a cash float and tickets. You must be organized and able to balance a float.

Excellent customer service skills and enthusiasm for jazz are important in this role.

TD Comfort Zone Located on the main Festival site at Nathan Phillips Square

The TD Comfort Zone is a relaxing covered patio featuring comfortable chairs and high-powered fans

Invite Festival patrons in to cool down and listen to the live music playing on the Square.

Keep brochure racks stocked with Festival programmes and sponsor publications

Promote the Festival and provide Festival information

Keep the TD Comfort Zone presentable (e.g., rearrange/straighten furniture, sweep/clean)

Volunteers on the late shift are responsible for powering down the fans

TD Toronto Jazz Festival Volunteer Areas - 2016

Jazz Fest Info Booth Team Located on the main Festival site at Nathan Phillips Square

Ideal for enthusiastic and outgoing team players who love promoting their favourite jazz acts

Act as ambassadors for the TD Toronto Jazz Festival

An info booth will be set up. You are the face of the Festival here; knowledge of who is performing is a must.

Volunteers should study the Festival programme and will also be provided with additional info sheets with key facts.

Volunteers will take turns monitoring the booth and distributing programmes across Nathan Phillips Square

Promote ticket sales & direct guests to Festival Box Office

Corporate Box Located inside the Toronto Star Stage tent (VIP entrance is

on the southwest corner of the tent)

Greet and escort VIP patrons to assigned corporate boxes

Ensure corporate boxes are kept clean and presentable

Monitor patrons (be aware of who enters and exits)

Assist VIPs with any questions or issues that may arise

Volunteers: Please report to Aileen Le Breton, Marketing Manager, 15 minutes prior to your shift start time.

TD Toronto Jazz Festival Volunteer Areas - 2016

Transportation Safely escort your favourite jazz artists plus equipment to

and from the airport, hotels, venues, and more

For anyone seeking “crew” experience, in addition to chauffeuring musicians, you’ll be transporting their gear, and in some cases assisting with load-in, etc.

Logistics are extremely important in this role. Our transportation coordinators have a detailed schedule of airport pick-ups and transfers. Following instructions and remembering important details are a must.

Obtain receipts for parking, immigration expenses, etc.

Be on time for shifts and pick-ups and be prepared to remain on standby if necessary.

Professionalism is key. As much as this is a driver position, you also hold an artist liaison role.

Please note: Transportation volunteers must be at least 21 years of age with a valid driver’s license. You will be using vehicles provided by the TD Toronto Jazz Festival.

Volunteers: You will report to Shawn McConnell and Don Rambajan, Festival Transportation Coordinators.

TD Toronto Jazz Festival Volunteer Areas - 2016

Seating Setup - *NEW FOR 2016!* Joining a team effort at musical chairs in the mainstage

tent, you will be helping out with the seating setup for the Festival’s new reserved seating area

This is a logistical role that requires agility and the ability to move chairs around a large venue

Prior to showtime, you will work alongside a team lead who will guide you in completing the desired audience chair arrangement for the evening’s performance, before the doors open to the public.