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2016-17 AGED CARE APPROVALS ROUND - ESSENTIAL GUIDE

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Page 1: 2016-17 AGED CARE APPROVALS ROUND - Department Web viewIf you don’t see a word ... in light of the applicant’s proposed expenditure on capital ... This chapter of the 2016-17 ACAR

2016-17 AGED CARE APPROVALS ROUND - ESSENTIAL GUIDE

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Table of Contents2016-17 AGED CARE APPROVALS ROUND - ESSENTIAL GUIDE.........................................4CHAPTER 1 – INTRODUCTION..................................................................................................4

The 2016-17 ACAR essential guide............................................................................................................5What is available in the 2016-17 ACAR?....................................................................................................8Completing your 2016-17 ACAR application.............................................................................................9How to lodge your application..................................................................................................................13Closing date for applications....................................................................................................................14The department’s assessment of each application................................................................................14

CHAPTER 2 - PART A...............................................................................................................20Aged Care Application instructions.........................................................................................................20Part A – 2016-17 Aged Care Application..................................................................................................21Part A – Cover page of application form – All application types...........................................................21Part A – Aged Care Application – Section 1: Applicant details.............................................................21Part A – Aged Care Application – Section 2: General............................................................................22Part A – Aged Care Application – Section 3: Residential Aged Care Places.......................................22Part A – Aged Care Application – Section 4: Short-Term Restorative Care Places............................26Part A – Aged Care Application – Endorsement of application.............................................................27

CHAPTER 3 - PART B...............................................................................................................29Residential Aged Care Places application instructions.........................................................................29Part B – Residential Aged Care Places....................................................................................................30Part B – Cover Page of the Application form..........................................................................................30Part B – Residential Aged Care Places – Section 1: Service details.....................................................30Part B – Residential Aged Care Places – Section 2: Residential Aged Care Places sought...............31Part B – Residential Aged Care Places – Section 3: Service Proposal................................................35Part B – Residential Aged Care Places – Section 4: Special needs, dementia and other key issue service provision....................................................................................................................................... 37Part B – Residential Aged Care Places – Section 5: Service Planning and Development.................38Part B – Residential Aged Care Places – Section 6: Financial Information.........................................40

CHAPTER 4 – PART C..............................................................................................................42

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Capital grant application instructions......................................................................................................42Part C – Capital Grant................................................................................................................................ 43Part C – Cover page of the application form...........................................................................................43Part C – Capital Grants – Section 1: Service details...............................................................................44Part C – Capital Grants – Section 2: Capital works................................................................................44Part C – Capital Grants – Section 3: Financial information....................................................................49

CHAPTER 5 - PART D...............................................................................................................51Short-Term Restorative Care application instructions...........................................................................51Part D – Short-Term Restorative Care places.........................................................................................52Part D – Cover page of the application form...........................................................................................53Part D – Section 1: Service details...........................................................................................................53Part D – Section 2: Short-Term Restorative Care Places sought..........................................................54Part D – Section 3: Service Proposal.......................................................................................................55

CHAPTER 6...............................................................................................................................58Distribution and targeting of Aged Care Places.....................................................................................58Important note............................................................................................................................................ 59Residential Aged Care Places.................................................................................................................. 59Short-Term Restorative Care Places........................................................................................................59Residential Aged Care Capital Grants..................................................................................................... 60Targeted areas of need..............................................................................................................................60Special needs groups................................................................................................................................ 61Geographic targeting.................................................................................................................................61

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2016-17 AGED CARE APPROVALS ROUND - ESSENTIAL GUIDE

CHAPTER 1 – INTRODUCTION

2016-17 Aged Care Approvals Round – Essential Guide

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THE 2016-17 ACAR ESSENTIAL GUIDE The Guide is set out in six chapters available for download at https://agedcare.health.gov.au/2016-17ACAR.

This document provides you with information on the Aged Care Approvals Round (ACAR) process and details how to complete the relevant application forms. You are required to certify that you have read the relevant chapters of the Guide prior to endorsing your application.

Guide Chapter Who should read What does it cover

Chapter 1 All applicants

background on the overall conduct of the ACAR policy and legislative context of the ACAR what is new in the 2016-17 ACAR what can be applied for in the 2016-17 ACAR how to apply for the 2016-17 ACAR

Chapter 2 All applicants how to complete the Part A – Aged Care Application form(must be completed by all applicants)

Chapter 3 Applicants for residential places

how to complete the Part B – Residential Aged Care Places Application form

Chapter 4 Applicants for capital grants how to complete the Part C – Capital Grant Application form

Chapter 5Applicants for Short-

Term Restorative Care places

how to complete the Part D – Short-Term Restorative Care places Application form

Chapter 6 All applicants

the 2016-17 ACAR ‘Distribution and Targeting of Aged Care Places’ indicative number of residential aged care places available in each

state and territory indicative number of Short-Term Restorative Care places available in

each state and territory Short-Term Restorative Care places available by financial year 2016-17 ACAR prioritisation and areas of focus within each state and

territory, including- specific geographic locations- special needs groups- key issues

Questions and AnswersYou can find ‘Questions and Answers’ which provide additional information at https://agedcare.health.gov.au/2016-17ACAR.

These will be updated as necessary between 19 September 2016 (the date of the Invitation to Apply) and 21 October 2016 (one week before the closing date for applications, 11:59 pm (AEST) 28 October 2016).

Submitting a queryPlease note, the department cannot provide assistance or advice to you about your application and business strategy during the application period. Departmental officers will not comment on the content or merit of your application.

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The department may only provide advice on matters of fact and technical issues related to the completion or submission of your application. If you have any questions of this nature, you must submit them in writing to the department at [email protected].

What is the Aged Care Approvals Round (ACAR)?The Australian Government is committed to providing a sustainable system that supports older people who need care. Australia’s population is rapidly ageing and each year new aged care places are made available for allocation in each state and territory.

The process for planning the annual allocation and distribution of new aged care places is set out in the Aged Care Act 1997 (the Act). The ACAR implements the requirements of the Act and operates in accordance with:

Part 2.2 of the Act and Aged Care Principles - for residential aged care places andShort-Term Restorative Care places

Part 5 of the Act and the Aged Care Principles - for capital grants.

The broad objectives of the process are to identify community needs, including people with special needs, and to allocate places in a way that best meets the identified aged care needs of the community. For the 2016-17 ACAR, a streamlined consultation process was undertaken with a broad range of aged care stakeholders to provide further insight into aged care needs.

The ACAR process enables new and existing approved providers of aged care to apply for new subsidised aged care places and Australian Government aged care funding (in the form of capital grants) in an open, competitive and equitable way.

What is new in the 2016-17 ACAR?

a. Short-Term Restorative Care programme The Short-Term Restorative Care (STRC) Programme will increase the care options available to older people, through a time-limited, goal-oriented, multi-disciplinary and coordinated package of services. With a strong focus on care plan co-design, this new programme may be delivered in a home/community setting, a residential care setting, or a combination of both.

The new care type builds on the success of the existing Transition Care Programme, which assists older people to return home after a hospital stay. However unlike transition care, STRC will be available to people from the community. Further information on Short-Term Restorative Care is available in the Short-Term Restorative Care Programme Manual. Applicants should note that compliance with the programme manual will be a condition of allocation for all STRC places.

The STRC Programme will allocate, via the 2016-17 ACAR process, places for the new form of flexible care. Please note that while Short-Term Restorative Care places will be made available at the state and territory level, for reporting purposes you will still be asked to identify the Aged Care Planning Region(s) in which you are applying (see Chapter 6 ‘Distribution and Targeting of Aged Care Places’).

Capital grants are not available in conjunction with applications for STRC places.

b. Aged care places made available by state and territory Previously, the department made new aged care places available by offering either a set number of places in each Aged Care Planning Region (ACPR) or through state-wide pools (or groupings of ACPRs). In the 2016-17 ACAR, for the first time, places will only be made available at the state and territory level for residential aged care places and STRC places.

By making places available at the state and territory level, rather than by ACPR, applicants will now be able to base the number of places applied for on service projections and identified need, rather than the number of places available in a given ACPR.

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This approach removes service development constraints that may have existed in previous ACARs. Under the assessment process, the department will consider the applications received, as well as the relative need, across the state or territory, rather than at ACPR level.

The number of places to be made available in each state and territory will still have regard to the national target provision ratio, population projections for those older Australians aged 70 years and over, and the current level of service provision, including allocated places that have not yet become operational.

Specific targeting of geographic locations (at SA3 level), special needs groups and key issues will also still apply. (see Chapter 6 ‘Distribution and Targeting of Aged Care Places’). The allocation of new places will seek to achieve a balance in the provision of services between metropolitan, regional, rural and remote areas.

Regardless of whether you target specific locations, special needs and/or key issues, the onus is on you to demonstrate what community needs you will meet and detail how you will meet those needs.

As is always the case, new aged care places will be allocated in a way that best meets the needs of older Australians. As such, the overall competitiveness of your application may be impacted by the targeting, or lack thereof, of specific locations, special needs groups and key issues.

c. Making places operational in a timely manner

i. Short-Term Restorative Care placesShould STRC places remain unused for more than a six month period they will be revoked and returned to the department for reallocation.

ii. Residential aged care placesThe department is committed to reducing the number of long term un-operationalised places and supporting the delivery of care for older people within reasonable timeframes.

Recent changes to the Act have extended the provisional allocation period for residential aged care places from two years to four years and now only permits two twelve month extensions before the places are expected to become operational. If after six years, the places have not been made operational, further extensions will only be granted where exceptional circumstances for not providing care within this timeframe can be demonstrated.

Should provisionally allocated residential aged care places not be operationalised within six years from the date of allocation, and no exceptional circumstances exist, the provisionally allocated residential aged care places will lapse. This new approach ensures that approved providers do not hold provisionally allocated places indefinitely, and provides more stringent timeframes within which providers must start delivering aged care. Similarly, the department will consider the number of unused or “offline” places (places that have not been the subject of a subsidy claim in the previous 12 months) held by the approved provider in determining if an additional allocation of places will be made in this ACAR.

The department may consider the length of time that your organisation has taken in the past to bring residential aged care places online as part of the assessment process for the 2016-17 ACAR.

Please note: Exceptional circumstances are limited to situations that are unusual and outside the control of the approved provider. Organisations are encouraged to visit the Management of Places Forms and Guidance Material for Approved Providers webpage.

WHAT IS AVAILABLE IN THE 2016-17 ACAR?

A total of 10,000 residential aged care places will be made available across Australia in 2016-17, as follows:

NSW VIC QLD WA SA TAS ACT NT Total

2,470 2,645 2,680 1,623 215 103 180 84 10,000

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Note: 1. Please note that the department does not guarantee that the exact number of places will be allocated to each

state and territory. The final allocation of places will reflect the best use of all of the available places, based upon the applications received and outcomes of the overall assessment process.

The STRC places for 2016-17 and 2017-18, to be allocated through the 2016-17 ACAR, are as follows:

Allocation Year NSW VIC QLD WA SA TAS NT ACT Total

1 July 2016 88 100 92 70 20 10 10 10 400

1 July 2017 15 16 19 13 12 - - - 75

Note: 1. The allocation of eight to ten places is considered to be the minimum number of places which could be delivered

viably by providers, based on feedback received from consultations undertaken by the department.2. Places will be allocated on a cumulative basis. For example, the total number of places to be allocated in NSW

for the 2016-17 and 2017-18 periods will be 103.

Further details on places availability for both residential aged care and STRC are provided in Chapter 6 ‘Distribution and Targeting of Aged Care Places’.

Applicants may also apply for up to $64 million in capital grants under the Rural, Regional and Other Special Needs Building Fund as part of the 2016-17 ACAR, with $11.5 million earmarked to support access to residential aged care for older people from culturally and linguistically diverse communities.

Where are places available in the 2016-17 ACAR?Chapter 6 ‘Distribution and Targeting of Aged Care Places’ provides the indicative number of residential aged care places and STRC places that have been made available in each state and territory, including information on specific geographic locations, special needs groups and/or key issues that are a focus within each state and territory.

What is not available in the 2016-17 ACAR?a. Home care places no longer allocated by ACARIn the first stage of the Australian Government’s ‘Increasing Choice in Home Care’ reforms, from February 2017, funding for a home care package will follow the consumer. This will allow a consumer to choose a provider that is suited to them and to direct the funding to that provider. The consumer will also be able to change their provider if they wish, including if they move to another area to live. There will be a consistent national approach to prioritising access to home care through the My Aged Care gateway.

This means that home care places will no longer be applied for and allocated via the ACAR process.

The Aged Care Legislation Amendment (Increasing Consumer Choice) Act 2016 gives effect to the first stage of the home care reforms. The changes in Stage 1 will commence on 27 February 2017. Please visit the department’s Increasing Choice in Home Care webpage for more information.

b. Extra ServiceIn previous years, the department has conducted Extra Service Status (ESS) Approvals Rounds concurrently with the annual ACAR. There is no ESS Approvals Round being conducted in conjunction with the 2016-17 ACAR.

No residential aged care places will be allocated through the 2016-17 ACAR with ESS attached.

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COMPLETING YOUR 2016-17 ACAR APPLICATION

Applicant responsibilitiesIt is your responsibility to present a comprehensive, evidence-based proposal that supports an identified need. Regardless of whether you applied in the 2015 ACAR, you are strongly encouraged to consider the general feedback provided for unsuccessful applicants in that process. This information explains where less competitive applications could have been strengthened.

You are required to certify that you are aware of your responsibilities prescribed in the Act and associated Aged Care Principles. The Act and associated Aged Care Principles are available at the following link.

Applications will be deemed invalid if the application is made using a form other than those available on the department’s website for the 2016-17 ACAR. You must use the forms provided. You are not permitted to edit the application forms. If you are unable to complete and/or lodge the application forms provided, contact the ACAR Team for further advice at [email protected]

You must read Chapter 2 and Chapter 6, in addition to those chapters relevant to your application type (see below) before completing an application form. You are required to certify that you have read the relevant chapters of the guide prior to endorsing your application.

Please note, materials published on the department’s website may be updated throughout the application period. It is your responsibility to ensure that you have considered the most recent advice from the department when submitting your application(s).

Information for Culturally and Linguistically Diverse applicantsApplicants from culturally and linguistically diverse backgrounds (CALD) may find the additional resources listed below useful when applying in the 2016-17 ACAR. These resources are available at the following link.

‘An overview to improve aged care services for your community - Building capacity for the emerging aged care needs of culturally and linguistically diverse communities’

‘A guide to improve aged care services for your community - Building capacity for the emerging aged care needs of culturally and linguistically diverse communities’.

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Which forms to complete

Applying for Use forms Read

Residential aged care places

Part A – Aged Care Application form once Part B – Residential Aged Care Places Application form

for each service in which your organisation is applying for places.

Chapter 2 Chapter 3 Chapter 6

Residential aged care places and a capital grant

Part A – Aged Care Application form once Part B – Residential Aged Care Places Application form

for each service in which your organisation is applying for places

Part C – Capital Grant Application form for each service in which your organisation is seeking a grant.

Chapter 2 Chapter 3 Chapter 4 Chapter 6

Capital grant only

Part A – Aged Care Application form once Part C – Capital Grant Application form for each service in

which your organisation is seeking a grant.

Chapter 2 Chapter 4 Chapter 6

Short-Term Restorative Care places

Part A – Aged Care Application form once Part D – Short-Term Restorative Care places Application

form for each service for which you are seeking places in the selected Aged Care Planning Region.

Chapter 2 Chapter 5 Chapter 6

Residential aged care places and a capital grantand Short-Term Restorative Care places

Part A – Aged Care Application form once Part B – Residential Aged Care Places Application form

for each service in which your organisation is seeking places

Part C – Capital Grant Application form for each service in which your organisation is seeking a grant

Part D – Short-Term Restorative Care places Application form for each service in which you are seeking places in the selected Aged Care Planning Region.

All Chapters

Word limitsWhere applicable, you are strongly encouraged to respond to questions within the prescribed word limits in a clear and concise manner. Responses exceeding the prescribed word limits may not be considered in full during the assessment process. To count words in each response, simply select the text and refer to the status bar at the bottom of the workspace. If you don’t see a word count in the status bar, right-click the status bar and then click ‘Word Count’.

False or misleading informationYou should be aware that giving false or misleading information is a serious offence. An approval based on false or misleading information may later be revoked.

Your application may be deemed invalid should the department identify false or misleading information in your application.

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Application not a contractual arrangementAn application is not evidence of a contract or other form of legal agreement. Should you enter into contractual arrangements with other parties before being advised in writing of the results of the application process, you do so at your own risk.

Change of ownership of a residential aged care service or transfer of aged care places from one provider to anotherApplications for residential aged care places at an existing service may only be made by the approved provider that owns the service at the time that the 2016-17 ACAR application is submitted.

If the ownership of a service that is the subject to an application for additional places in the 2016-17 ACAR changes, the department must be notified in writing of this change as soon as possible. The notification must include details of the new owner of the service in order for the department to verify whether the new owner is committed to the proposal stated in the application.

If you are either in negotiations or have an agreement in place with another approved provider to transfer places, your application will need to include all relevant details of the status of the proposed transfer.

Financial Details – Part A, Part B and Part C applicationsIf you are ONLY seeking STRC places DO NOT complete Section 5. You are required to complete Part D – STRC Places application form in its entirety.

Collecting financial information – purposeFinancial information underpins a number of the 2016-17 ACAR assessment criteria including continuity of care for current and future care recipients, measures to protect the rights of care recipients (particularly in relation to Refundable Accommodation Deposits) and, for services where refurbishment or new construction is required, making places operational in a timely manner.

Assessment of financial informationThe department may use the services of an independent financial analyst to conduct an assessment of the financial risks associated with your proposal, and the impact any financial risk identified may have on the organisation’s ability to deliver care in the long term, and ability to complete any capital works relevant to the application. The analysis will cover:

whether the data provided by the applicant is logical, internally consistent, verifiable from the information supplied by the applicant and/or the department and of suitable quality for assessment

if the assumptions made by the applicant in its business case are reasonable if the financial projections are consistent with the organisation’s/service’s current financial situation and

the applicant’s assumptions underlying its business case the applicant’s capital structure and its ability to finance the project/s any risks to the financial viability of the applicant if the project/s proceed; and where a capital grant is

sought:o in light of the applicant’s proposed expenditure on capital works, the applicant’s capacity to

contribute to the finance required for the proposed works, taking into account its anticipated Refundable Accommodation Deposits and the debt servicing capacity arising from its ongoing underlying operating surplus after prudent provision for future liabilities.

Financial viability Any allocation of places or a capital grant does not imply that the Australian Government guarantees the viability of your service or of your organisation. Applicants MUST make their own assessment as to the viability of their operations and of the adequacy of capital funding arrangements. You should notify the department of any change in your circumstances that will significantly affect your capacity to finance your proposal at the earliest opportunity.

Completing the forms complete Part A at the approved provider/applicant organisation level

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complete Part B in its entirety for each service for which you are seeking an allocation of residential aged care places, unless you are also applying for a capital grant

if you are applying for an allocation of residential aged care places and a capital grant at the same service, you must complete Part B with the exception of Section 6 (Service Finances) and Part C in its entirety

complete Part C in its entirety for each service for which you are seeking a capital grant only.

The finances in Part B and Part C relate only to the residential aged care service for which you are seeking residential aged care places and/or a capital grant.

Presentation of financial informationThe financial information sought is in a format consistent with the requirements of the Australian Accounting Standards presentation of financial reports – Statements of Financial Position, Profit and Loss and Cash Flows. The information you are required to provide should be completed in accord with the definitions and standards of the Australian Accounting Standards. There is no requirement for an accountant or other financial professional to complete the financial information; however, you may wish to seek input or advice from your accountant. It is however, your responsibility to ensure that the information provided is complete, consistent and logical and that all significant assumptions have been explained.

Important points to note: the projections in Part A should be for the whole of your organisation, not just for your residential aged

care activities or for the service(s) that is/are the subject of this application assets should be stated at their “book” or accounting value which is consistent with how they are stated

in the audited financial statements current assets are assets that can be realised into cash within the 12 months following the balance date.

Assets that are unlikely to be realised as cash in 12 months should be shown as non-current assets; some assets may have both current and non-current elements; for example, receivables may be split

into an amount expected within 12 months of the balance date (current) and an amount expected more than 12 months after the balance date (non-current)

all Accommodation Bonds and Refundable Accommodation Deposits should be classified as current liabilities, regardless of whether the estimated settlement is within or beyond 12 months. This is because the aged care provider does not have an unconditional right to defer settlement of this liability (Australian Accounting Standard 101, paragraph 69 (d))

if the organisation is intending to source funds from a parent/allied group, please provide audited financial statements to demonstrate the funder’s financial capacity to provide funding to the applicant.

Clarification of information There is no requirement for the department or the independent financial analyst to clarify any information provided in the application. Any request for clarification is to allow consideration of your application as it was submitted and is not an opportunity to supply additional information. The onus is on the organisation to provide sufficient information in the application and supporting documentation to allow the department to assess the application. A request to clarify the information provided is not an indication of the likely outcome of your application.

Required attachmentsIf your organisation is not currently providing residential aged care services and/or has not submitted its audited financial statements for 2015-16 as part of departmental prudential reporting, you must attach audited 2015-16 financial statements, including any notes and/or auditor’s opinions.

Failure to provide the required attachments may result in an adverse assessment of the organisation’s ongoing financial viability and therefore its ability to deliver care in the long-term and to complete any capital works relevant to its proposal, resulting in the application being assessed as less competitive than other applications.

Invalid applicationsAt the department’s discretion, an application may be deemed invalid for the following reasons:

late submission

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application not submitted on the approved application form application submitted on an altered application form incomplete applications

Applicants will be notified in writing if their application(s) have been deemed invalid.

HOW TO LODGE YOUR APPLICATIONYou are required to submit your application and associated attachments via email at [email protected].

Only attachments specifically requested should be included with your application(s). Additional attachments provided will not be considered during the assessment process.

You are required to submit one signed copy of your application as part of your electronic lodgement to the above email address. Electronic signature blocks can be used when completing your application.

Please note, that should you wish to hand sign or affix your company seal on the Part A endorsement page of your application, you are able to send that page as a PDF. The rest of your completed application form should be submitted in the correct Microsoft Word ‘doc’ file format (see below for detail).

Please note: your application may be deemed invalid if it is not submitted in accordance with the above requirements applications will not be accepted by facsimile late or incomplete applications may be regarded as invalid and not assessed documents should only be attached where required or requested, other documents, including letters of

support will not be considered at the department’s discretion, applications may be deemed invalid if the application is made using a

form other than those available on the department’s website. Do not use application forms from previous ACARs as the applications forms change each year. You are not permitted to edit the application forms. If you are unable to complete the application forms provided, contact the ACAR team for further advice at [email protected].

Paper ApplicationsThe department will only accept paper applications in exceptional circumstances. Permission must be sought from the department prior to submission, and evidence to support the requirement for a paper application may be required. Please contact the ACAR team for further advice at [email protected].

Instructions for email submissionThere are limitations on the size of emails that can be accepted by the department. The department cannot guarantee acceptance of emails over 12mb. Additionally, your Internet Service Provider (ISP) may impose limitations on the size of emails being sent.

In submitting an application via email you must follow the steps below:1. Complete the application form. Save the application form in Microsoft Word as a ‘doc’ file2. Ensure the endorsement page in the Part A form is signed as per the instructions set out in Chapter 2 of

the Essential Guide. Electronic signature copies and company seals can be inserted directly into your application form. However, should you wish to hand sign or affix your company seal on the endorsement page you are able to send that page as a PDF. The rest of the completed application form should be submitted in the correct Microsoft Word ‘doc’ file format

3. Email the completed application form and any associated attachments to [email protected]. Your email should include your completed Part A, and appropriate Part B(s), Part C(s) and/or Part D(s) as attachments.

Applicants intending to submit multiple applications are advised to clearly and consistently:1. Title each email2. Name each electronic file in accordance with the guidance below.

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This will assist the department to identify all related applications, for example:

Email title: insert your organisation and service name as provided in your applications identify the type of application submitted, i.e. Residential/Capital /STRC.

File name: use your organisation and service name as provided in your applications for your Part A application: Part A [organisation name] 2016-17 ACAR for each Part B application: Part B [organisation name and service name] for each Part C application: Part C [organisation name and service name] for each Part D application: Part D [organisation name and service name].

CLOSING DATE FOR APPLICATIONSAll applications for the 2016-17 ACAR MUST be received electronically in the department on or before:

11:59pm (AEST) 28 October 2016.

Late applications not acceptedIt is your sole responsibility to ensure that your application is received by the closing date. An application that is received after the closing date may be regarded as invalid and may not proceed to assessment.

Notification of any changesYou should notify the department in writing of any change that will significantly affect your capacity to implement your proposal, for example, financial capacity, costs of the project and availability of land.

Notification should be made as soon as any such change becomes evident. This must be submitted in writing, by email to [email protected].

THE DEPARTMENT’S ASSESSMENT OF EACH APPLICATION

ProbityThe department is required to ensure that all potential applicants are treated in a fair and equitable manner, and that no unfair advantage is given to any applicant.

Strict probity and ethics guidelines govern the assessment of the 2016-17 ACAR applications. These guidelines are in accordance with the APS Code of Conduct (described in Section 13 of the Public Service Act 1999) that requires ‘an APS employee must disclose, and take reasonable steps to avoid, any conflict of interest (real or apparent) in connection with APS employment’.

Providers of any advice external to the department on matters associated with the ACAR are bound by the same requirements.

Approved Provider statusYou need to be an Approved Provider for a relevant care type (residential or flexible care) under the Aged Care Act 1997 (the Act) in order to receive an allocation of places.

You can however submit an ACAR application for places at the same time as you apply to be an Approved Provider. Your ACAR application will not be disadvantaged if you have not been accepted as an Approved Provider at the time of applying.

However, you will not be allocated places until you are accepted as an Approved Provider of aged care under the Act for the relevant type of aged care places. This is because allocations of places and/or capital grants can only be made to organisations approved under the Act.

You must be an Approved Provider, or have applied to be an Approved Provider of:

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Flexible Care – for STRC places Residential Care – for residential aged care places or capital grants.

The Approved Provider application process can take some time, and the department encourages you to apply for the relevant Approved Provider status as early as possible, especially in relation to STRC applications, the results of which will be announced from December 2016.

Further information on applying to become an Approved Provider can be accessed on the department’s website at the following link.

Assessment against selection criteriaAny allocation of aged care places must meet the requirements of the Act and Principles. Specifically the Secretary, or the Secretary’s delegate, must consider the following assessment criteria in deciding which proposals best meet the needs of each state and territory:

whether the people who manage, or propose to manage, the aged care service have the necessary expertise and experience to do so

if applicable, whether the premises used (or to be used) is suitably planned and located for the provision of aged care

the ability of the applicant to provide the appropriate level of care if the applicant has been a provider of aged care - the applicant’s conduct as a provider and compliance

with their responsibilities if the applicant has relevant key personnel in common with a person who is or has been an approved

provider - that person’s conduct as a provider of aged care, and compliance with their responsibilities the measures that the applicant proposes to implement to protect the rights of care recipients, and for

the provision of appropriate care for care recipients who are people with special needs whether, if the application is approved, the allocation will increase diversity of choice for current and

future care recipients, and their carers and families, having regard to the different kinds of services offered in the region

whether, if the application is approved, the service to which the application relates would be more likely to be able to offer continuity of care to current and future care recipients

whether, if the application is approved, the places allocated are made operational in a timely manner any other matters deemed relevant by the Secretary.

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Assessment of application suitabilityThe 2016-17 ACAR application forms are designed to ensure you provide information to assist the delegate of the Secretary to make a decision under Section 14-1 of the Act. In assessing an application, the department:

will consider your responses to each question in the application forms, as the response relates to each of the criteria identified above

will consider information provided by you in the light of the requirements of:o the Act o the Aged Care Principleso information detailed in this 2016-17 ACAR Essential Guideo the Short-Term Restorative Programme Manualo the Rural, Regional and Other Special Needs Building Fund Programme Guidelines

may send your financial information for independent analysis may consider any other relevant information available to the department including, but not limited to:

o information sourced through the prudential regulation processo information about your compliance history as a provider of aged careo information from the Aged Care Complaints Commissioner o information from the Australian Aged Care Quality Agencyo information from organisations able to undertake independent financial analysis and credit/debt

investigationso information provided to the department through other assessment processes. For example, any

application to transfer or vary existing placeso information about the number and location of the applicant’s operational and unused places, and

progress made towards operationalising places currently provisionally allocated to the applicant.

Assessment of application targetingSuitable applications which meet the above criteria will then be considered based on how well they address the provision of care for:

1. the geographic locations, special needs groups and/or key issues specified in Chapter 6 ‘Distribution and Targeting of Aged Care Places’

2. areas identified in the stocktake of aged care places as under the national target provision ratio3. non-metropolitan areas4. metropolitan areas.

Further information on the targeting of aged care places is available at Chapter 6.

Assessment of past conduct As part of the assessment process, the department will take into account previous and current non-compliance issues (including, but not limited to, sanctions and notices of non-compliance), at any service operated by the approved provider. Non-compliance will be considered in relation to any service operated by any related approved provider entity, and/or where a service has common personnel with related or other approved provider entities.

Matters for consideration in determining an applicant’s record of conduct include, but are not limited to: the nature of any sanctions and/or non-compliance action when the sanction was imposed and/or non-compliance action taken the frequency of any sanctions and/or non-compliance action the timing and effectiveness of the response to the sanctions and/or non-compliance action the extent of the sanctions and/or non-compliance action across other services operated by the

approved provider, or services operated by related approved provider entities the current period of accreditation, particularly in respect of any service(s) in which places are sought any past history in meeting prescribed conditions of allocation (including proven performance in making

places operational in a timely manner) any combination of these matters.

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In addition, if your organisation has complex corporate structures, you will need to provide sufficient information to demonstrate that your organisation’s inter-related entities have sufficient financial robustness and the ability to meet relevant legislative provisions.

Assessment of an applicant’s capacity to make places operational in a timely mannerYou are required to demonstrate that the places being sought in the 2016-17 ACAR will be made operational as quickly as possible. Particular regard will be given to:

the key milestones detailed in your application the responses and documentation provided to support these milestones any past record of making places operational in a timely manner.

Applications missing informationThe department has the discretion to seek clarification or additional information from you as part of the application assessment process. Any request for clarification is to allow consideration of your application and should not be taken as an indication of the likely outcome of your application.

There is no requirement for the department or the independent financial analyst to clarify any information provided in the application. Any request for clarification is to allow consideration of your application as it was submitted and is not an opportunity to supply additional information. The onus is on the organisation to provide sufficient information in the application and supporting documentation to allow the department to assess the application. A request to clarify the information provided is not an indication of the likely outcome of your application.

The information provided in your application (including any supporting documents) will form the basis of any subsequent conditions of allocation imposed in respect of the places in accordance with Sections 14-5 and 14-6 of the Act. It is an approved provider’s responsibility to comply with any conditions of allocation.

AFTER THE ASSESSMENT

Announcing the results of the 2016-17 ACARThe results of the 2016-17 ACAR may be announced in two stages. It is anticipated that the outcomes of the STRC places assessment will be announced first to ensure that these places can be operational in early 2017. Following this announcement, the outcomes of the residential aged care places and capital grants assessment will be finalised and announced at a later date.

Depending on the amount of applications received and the level of competition for new aged care places, announcing the outcomes of the round in this manner may not be possible.

Details of the allocations made to successful applicants will be made available on the department’s website.

Please note, an allocation of STRC places does not provide a guarantee of an allocation of residential aged care places and/or capital grants.

All applicants will receive initial written advice about the outcome of any application for residential aged care places, STRC places and/or capital grants. Successful applicants will receive additional written advice from their state/territory departmental office about any related conditions of allocation following notification of the 2016-17 ACAR outcomes. Successful applicants cannot commence providing care through allocated places until this formal advice is received from the department. For STRC, successful applicants can commence care delivery from 1 January 2017 or as otherwise indicated in this formal advice.

The allocation of placesYou should be aware that where large numbers of applications are received, it is possible that your application may be found suitable but you will not be allocated places, due to the level of competition. In addition, you should not assume that previous ACAR outcomes will automatically ensure success (or failure) in the 2016-17 ACAR.

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If you are successful, places will be allocated to the service you nominated in your Part B or Part D application form. If you are successful in an application for a capital grant it will be allocated to the service specified in your Part C application form.

The final allocation of places will seek to provide a balanced outcome that addresses, as far as practicable, all of the elements that are a particular focus in the 2016-17 ACAR. You should note that the results of the 2016-17 ACAR, including details of successful applicants, number of places allocated and/or amount of capital grant(s) offered, will be publicly available and published on the department’s website.

A summary of outcomes from the 2015 ACAR including places allocated, applications received, and places sought by state/territory, by Aged Care Planning Region, and by care type, can be accessed on the department’s website at 2015 ACAR results.

Review of decisionsThe final decision about the allocation of places is made under Section 14-1 of the Act by the delegate of the Secretary of the department. This is not a reviewable decision under the Act.

Feedback processFollowing the announcement of the 2016-17 ACAR outcomes, the department will provide a generic feedback document on its website. This document will provide general information on how applications could have been strengthened, by suggesting areas of improvement against each assessment criterion. This information will not provide specific information regarding individual applications.

In addition, if you are unsuccessful you will be able to request specific written feedback following a registration period. If you have more than one unsuccessful application for places in the 2016-17 ACAR, feedback will be provided for each care type (that is, residential aged care places and/or STRC places) drawing on examples from your unsuccessful applications. If you are unsuccessful in an application for a capital grant you can also receive separate advice about your application.

You should note that once the registration period for individual feedback closes, the department will not accept any further requests for feedback.

Confidentiality and Protection of Personal InformationThe Invitation to Apply for aged care places or a capital grant is made under the Aged Care Act 1997 (the Act). All information provided by applicants is protected information under Section 86 of the Act.

However, you should note that the results of the 2016-17 ACAR, including details of successful applicants, number of places allocated and/or amount of capital grant(s) offered, will be publicly available and published on the department’s website.

Conditions of allocationConditions will be imposed on the allocation of new places. The Act stipulates a number of mandatory conditions and gives the Secretary, or the Secretary’s delegate, the authority to determine other conditions specific to each allocation of places. If your application is successful, the conditions of allocation will be imposed to reflect the details provided in your application.

Details of successful applicants targeting special needs group(s) will be publicly available and published on the department’s website following the results of the 2016-17 ACAR. Please note this information may not be immediately available and may be published at a later date.

For STRC places, please note that compliance with the Programme Manual is a condition of allocation for all successful applicants. The department may however impose other conditions of allocation for STRC.

Existing conditions of allocation/transfer of placesIf you are seeking to vary your current conditions of allocation or to transfer places you may apply to the department at any time. These matters are not linked to the 2016-17 ACAR process, although a transfer of places may form part of your overall proposal.2016-17 Aged Care Approvals Round – Essential Guide

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Applications used for other purposesInformation contained in your application submitted in the 2016-17 ACAR may be considered as part of the assessment of applications in other processes.

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2016-17 AGED CARE APPROVALS ROUND - ESSENTIAL GUIDE

CHAPTER 2 - PART AAGED CARE APPLICATION INSTRUCTIONS

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PART A – 2016-17 AGED CARE APPLICATION

Purpose of this chapterThis chapter of the 2016-17 ACAR Essential Guide provides instructions on how to complete your Part A – Aged Care Application form. All applicants must complete a Part A form once for their organisation.

Before you commence your applicationThe information in this chapter should be read in conjunction with:

Chapter 1 ‘Introduction’ and Chapter 6 ‘Distribution and Targeting of Aged Care Places’ the ‘Questions and Answers’, available on the department’s website at:

https://agedcare.health.gov.au/2016-17ACAR.

PART A – COVER PAGE OF APPLICATION FORM – ALL APPLICATION TYPES

Organisation nameProvide either your approved provider name, or the full legal name of your organisation if you are seeking approved provider status. Do not use abbreviated approved provider or legal names of your organisation.

PART A – AGED CARE PLACES – SECTION 1: APPLICANT DETAILS

Q 1.1 Contact InformationProvide your Australian Business Number (ABN), Australian Company Number (ACN), Incorporation Number and Approved Provider ID number (NAPS ID).

Leave the NAPS ID blank if you are not yet an approved provider.

Q 1.2 Applicant postal addressProvide your organisation’s postal address.

These details will be used as the official postal address for all enquiries the department may have relating to any applications you submit for the 2016-17 ACAR.

Q 1.3 Contact detailsProvide the telephone and email contact details for your organisation’s primary and alternative contact. This contact is responsible for your organisation’s application, and as such should have a detailed understanding of your application.

Please note a receipt will be sent to the primary email address provided in Part A, Question 1.3, after the specified closing date and time for the lodgement of applications. If you do not complete this section a receipt will not be issued.

Q 1.4 What are you applying for in the 2016-17 ACAR?Please note that you are required to complete a separate Part B and/or Part C and/or Part D for each service in which you are applying for places or a capital grant.

Tick boxes are provided for residential aged care places, capital grants and STRC places. Place a tick in the relevant box for each type of application you are submitting.

PART A – AGED CARE PLACES – SECTION 2: GENERAL

All applicants must respond to Section 2 of this application form.

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Failure to do so may result in your application being deemed invalid.

Q 2.1 Provide a detailed description of how your organisation’s board and/or senior management will:a. Monitor the performance of your aged care services.b. Oversee continuous quality improvement across your aged care services.c. Manage risk (e.g. mitigation strategies).

All applicants must demonstrate, with reference to approved providers’ responsibilities outlined in the Act and Quality of Care Principles (for example the Accreditation Standards), the reporting systems in place to enable the board or senior management to monitor the performance of the organisation, and oversee continuous quality improvement and manage risk.

Risk management contributes to the success of an organisation by: establishing an understanding of internal and external risks that may threaten the viability of a service ensuring continuity of care ensuring the safety of staff and care recipients ensuring compliance with internal practices and legislation requirements.

In response to this question applicants need to demonstrate they have reporting systems in place for the following: systems to monitor and track identified risks and minimise their impact effective management strategies and systems to monitor performance of services audit report processes and protocols internal and external review mechanisms, including senior management intervention frameworks for risk management and reporting purposes policies on how reviews are conducted to eliminate or reduce the risk.

In preparing your response you are required to consider the appropriate legislation including where relevant the Quality of Care Principles and the Accreditation Standards.

The word limit for this question is 750 words.

PART A – AGED CARE PLACES – SECTION 3: RESIDENTIAL AGED CARE PLACES

You are only required to complete Section 3 if you are applying for residential aged care places and/or capital grants.

If you are applying for residential aged care places and/or capital grants, you must complete all of Section 3, including all financial tables. Failure to complete these questions may result in your application being deemed invalid.

If you are not applying for residential aged care places and/or capital grants please go to Section 4.

Q 3.1 Please specify the number of applications your organisation will submit for residential aged care places and/or capital grants in each state and territory.Please note that you are required to complete a separate Part B and/or Part C for each service in which you are applying for residential aged care places or a capital grant.

By state or territory, indicate how many applications for residential aged care places you are submitting under ‘Number of Part B applications’. You must submit a separate Part B application form for each service where you are applying for places.

By state or territory, indicate how many applications for capital grants you are submitting under ‘Number of Part C applications’. You must submit a separate Part C application form for each service where you are applying for a grant.

Q 3.2 Provide a detailed description of your organisation’s board and/or senior management’s relevant expertise and experience in aged care, or other services.

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Your response to this question could include details of: your managerial staff including their relevant qualifications, skills and responsibilities your organisation’s experience, capacity and past history of delivering aged care or other services your organisation’s experience in delivering care in a residential aged care service or similar

environment (e.g. retirement village) for care recipients through other government or privately funded initiatives.

Applicants should note that the necessary expertise and experience is not limited to the provision of residential aged care. Applicants with experience in providing other related aged care or residential services (such as managing retirement villages) are also encouraged to apply for residential aged care places.

The word limit for this question is 750 words.

Q 3.3 Provide examples of how your organisation will ensure the rights of care recipients are protected.This question requires you to demonstrate an understanding of your obligations in relation to protecting the rights of care recipients (including providing them with relevant information), as well as whether you have strategies in place to ensure that this occurs. In completing your application, you should consider the requirements outlined in the User Rights Principles, for example the Charter of care recipients’ rights and responsibilities.

The department will consider your understanding of, and commitment to, implementing: arrangements for ensuring that all prospective care recipients and existing care recipients have relevant

information about fees and payments complaints procedures arrangements to ensure availability of advocacy services appropriate security of tenure arrangements (where relevant) systems to protect the privacy of care recipients.

Your response to this question could include details of: how your organisation will ensure care recipients’ rights are protected in line with legislative

requirements your understanding of your responsibilities as an approved provider your understanding of the rights and responsibilities of care recipients any communication strategies that you have in place or will implement examples of how you will ensure care recipients’ rights are protected, and will provide adequate

information to them about their care and services.

The word limit for this question is 750 words.

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Organisation level financial detailsFinancial information underpins a number of the 2016-17 ACAR assessment criteria including continuity of care for current and future care recipients, measures to protect the rights of care recipients (particularly in relation to lump sum accommodation payments) and, for services where refurbishment or new construction is required, making places operational in a timely manner.

Any allocation of places or a capital grant does not imply that the Australian Government guarantees the viability of your service or of your organisation. Applicants MUST make their own assessment as to the viability of their operations and of the adequacy of capital funding arrangements. At the earliest opportunity you should notify the department of any change in your circumstances that will significantly affect your capacity to finance your proposal.

Assessment of financial informationThe department may use the services of an independent financial analyst to conduct an assessment of the financial risks associated with your proposal, and the impact any financial risk identified may have on your organisation’s ability to deliver care in the long term, and ability to complete any capital works relevant to the application. The analysis will cover:

whether the data provided by the applicant are logical, internally consistent, verifiable from the information supplied by the applicant and/or the department and of suitable quality for assessment

if the assumptions made by the applicant in its business case are reasonable if the financial projections are consistent with the organisation’s/service’s current financial situation and

the applicant’s assumptions underlying its business case the applicant’s capital structure and its ability to finance the project(s) any risks to the financial viability of the applicant if the project(s) proceed; and where a capital grant is

sought:o in light of the applicant’s proposed expenditure on capital works, the applicant’s capacity to

contribute to the finance required for the proposed works, taking into account its anticipated Refundable Accommodation Deposits and the debt servicing capacity arising from its ongoing underlying operating surplus after prudent provision for future liabilities.

If the independent analyst wishes to clarify any financial information, your authorised contact person(s) will be contacted by an officer of the department. Any request for clarification is to allow consideration of your application and should not be taken as an indication of the likely outcome of your application.

There is no requirement for the department to clarify any information. Please note, seeking clarification does not mean that further information will also be sought. The onus is on you to provide sufficient information in your application, and supporting documentation, to allow the department to assess the application.

Q 3.4 Statement of Financial Position – Assets.You are required to provide details of your organisation’s actual position as at 30 June 2016. You are also required to detail the forecast situation:

immediately BEFORE places are operational immediately AFTER places become operational at the financial year when maximum occupancy is achieved.

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Q 3.5 Please identify ‘Other’ assets and liabilities.If you have answered ‘Other’ in the above assets and liabilities table you will need to provide an explanation. The word limit for this question is 300 words.

Q 3.6 Applicant Organisation – Income Statement.Provide the relevant figures against each year. The projections should only estimate income and expenses related to your organisation. .

Q 3.7 Outline how your organisation will address any operating deficit.If the projections for your organisation show an operating deficit in any year, describe how your organisation intends to fund this deficit.

The word limit for this question is 150 words.

Q 3.8 Applicant Organisation – Statement of Cash Flows.Provide the relevant figures against each year. The projections should only estimate cash flows related to your application.

Q 3.9 Outline how your organisation will address any cash flow shortfall.If the projections for your organisation show an operating cash flow shortfall in any year, describe how your organisation intends to fund this shortfall.

The word limit for this question is 150 words.

Q 3.10 Describe the assumptions underlying the projections.Provide information on the assumptions underlying your projections.

The word limit for this question is 150 words.

Required attachments.Failure to provide the required attachments may adversely impact on an assessment of your: financial viability; ability to deliver care in the long-term; ability to complete any capital works relevant to your proposal; and/or organisational viability and sustainability and may, overall, make your application less competitive.

Please note, if your organisation is not currently providing residential aged care services and/or has not submitted its audited financial statements for 2015-16 as part of departmental prudential reporting, you must attach audited 2015-16 financial statements, including any notes and/or auditor’s opinions.

AttachmentsOnly attach your organisation’s audited financial statements if you:

are not an existing approved provider of aged care; and/or have not submitted your 2015-16 General Purpose Financial Report.

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PART A – AGED CARE PLACES – SECTION 4: SHORT-TERM RESTORATIVE CARE PLACES

You are only required to complete Section 4 if you are applying for STRC places.

If you are seeking residential aged care places and/or a capital grant only, you are not required to complete Section 4.

Q 4.1 Please specify the number of applications your organisation will submit for Short-Term Restorative Care places in each state and territory.Please note that you are required to complete a separate Part D for each service in which you are applying for STRC places.

By state or territory, indicate how many applications for STRC places you are submitting under ‘Number of Part D applications’. You must submit a separate Part D application form for each service where you are applying for places.

Q 4.2 Provide a detailed description of your organisation’s current expertise and experience in the delivery of restorative care of a kind that would meet the objectives of the Short-Term Restorative Care Programme.The department is interested in your organisation’s current expertise and experience in delivering restorative care that would meet the STRC Programme objectives.

Your response to this criterion should provide evidence of a service which you are currently providing (such as an active dementia programme). Your response should draw links between this service and the objectives of the STRC Programme.

You may already deliver restorative care services as a Commonwealth Home Support Programme service provider (or Home and Community Care), a non-Commonwealth funded community care service provider or as a retirement village provider.

You may demonstrate expertise and experience in the delivery of restorative care in areas other than aged care. Reference to the provision of restorative care in other forms of service delivery is also acceptablee.g. disability care.

The word limit for this response is 750 words.

Q4.3 Provide a detailed description of how your organisation will ensure its service(s) effectively engages with prospective care recipients, and their carers (if any), to prepare flexible care agreements and care recipient care plans.In your response to this criterion, you should consider discussing:

how and by whom your flexible care agreements would be developed and updated to what extent you would involve care recipients in the agreement discussions; including the creation of

their care plan to what extent you would modify these agreements to suit individual’s or changing care needs what measures you would put in place/actions you would take if a care recipient refuses to sign an

agreement what measures you would take to ensure the ongoing confidentiality of information relating to care

recipients how you would promote and support access by care recipient’s representatives and advocates what systems you will have in place in regards to fees and charges (i.e. how will you assist or monitor

financially or socially disadvantaged care recipients) your complaints and disputes procedures, and how these would be made known to care recipients

and/or their representative

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how you would source and implement the MBI tool to assess and record care recipients functionality before and at the conclusion of each care episode.

Evidence supporting your capacity to meet these aspects of STRC service delivery should be drawn from your current practice.

The word limit for this response is 750 words.

PART A – AGED CARE PLACES – ENDORSEMENT OF APPLICATION

This application can be signed only by those persons who are legally empowered to give assurances and enter into contracts and commitments on behalf of the applicant.

In signing this endorsement, you are affirming that this proposal has the full consent and support of your organisation’s Board of Directors, or equivalent other relevant authority.

Giving false or misleading information is a serious offence.

There are offences established by the Aged Care Act 1997 and the Criminal Code Act 1995 relating to providing false or misleading information. Approvals based on false or misleading information may be revoked.

In endorsing the application you are confirming that you: are aware of your responsibilities as prescribed in the Aged Care Act 1997 and the Aged Care

Principles, including that the provisional allocation period for making residential aged care places operational is currently four years after the day on which the allocation is made, unless extended, in accordance Section 15-7 of the Aged Care Act 1997

are aware that any provisional allocation of residential aged care places made through this and subsequent ACAR processes will not be extended beyond six years from the date of allocation, without exceptional circumstances

have read the 2016-17 ACAR Essential Guide declare that all information provided in the application and associated attachment(s) is true and

complete declare that all the key personnel in the applicant organisation are, and will continue to be, suitable to

provide aged care and are not disqualified individuals consent to the Secretary of the Department of Health providing relevant information in respect of this

application to other persons or organisations, in order to obtain their advice, as necessary, to assist in assessing this application or in assessing other applications submitted in the 2016-17 ACAR. These organisations may include, but are not limited to, the Australian Aged Care Quality Agency and state, territory or Australian Government departments and/or other relevant sources, such as independent financial analysts

consent to the persons or organisations that may be contacted in relation to your organisation’s 2016-17 ACAR application releasing information to the Department of Health

are aware that materials published on the department’s website may be updated throughout the application period and acknowledge that it is your responsibility to ensure that you have considered the most recent advice from the department when submitting my application(s).

Your organisation’s company seal and citation is required only if your organisation is an incorporated company and the company is required by its constitution to seal such documents.

Receipt of applicationA receipt will be sent to the primary email address provided in Part A, Question 1.3, after the specified closing date and time for the lodgement of applications. If you do not complete this section a receipt will not be issued.

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2016-17 AGED CARE APPROVALS ROUND - ESSENTIAL GUIDE

CHAPTER 3 - PART B RESIDENTIAL AGED CARE PLACES APPLICATION INSTRUCTIONS

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PART B – RESIDENTIAL AGED CARE PLACES

Purpose of this ChapterThis chapter of the 2016-17 ACAR Essential Guide provides instructions on how to complete your application for residential aged care places. If you are applying for both residential aged care places and a capital grant for a service (or a capital grant only), please refer to Chapter 4 ‘Part C – Capital Grant Application Instructions’.

Before you commence your applicationThe information in this chapter should be read in conjunction with:

Chapter 1 ‘Introduction’, Chapter 2 ‘Part A - Aged Care Application Instructions’ and Chapter 6 ‘Distribution and Targeting of Aged Care Places’

the ‘Questions and Answers’, available on the department’s website at: https://agedcare.health.gov.au/2016-17ACAR .

Please note: You may only nominate one aged care service per Part B Application. You need to complete a Part B Application for each service in which you are seeking an allocation of residential aged care places.

Failure to meet these requirements may result in an invalid application.

PART B – COVER PAGE OF THE APPLICATION FORM

Organisation nameProvide either your approved provider name, or the full legal name of your organisation if you are seeking approved provider status. Do not use abbreviated approved provider or legal names of your organisation.

Please note this should be the same organisation name detailed in your Part A – Aged Care Application form.

Service nameProvide the name of the existing, or new, service where you are applying for places.

If your service name is the same as your organisation name, as detailed in your Part A application form, you should rewrite the name in this section.

Select the state/territory in which the residential aged care places are soughtUsing the drop down box select the state or territory to which your application for residential aged care places relates.

PART B – RESIDENTIAL AGED CARE PLACES – SECTION 1 – SERVICE DETAILS

Q 1.1 Service informationSelect ‘Yes’ if you are applying for places for an existing service. If this is a new service select ‘No’. Please note an existing service is one operated by an approved provider that is currently providing residential aged care services to care recipients.

If your organisation has approved provider status, enter the Approved Provider ID (NAPS ID).If applying for an existing service, enter your RAC Service ID (if known).

Q 1.2 Service Address Provide the physical address of the service including the street number and name, suburb or town, state or territory and postcode (if known).

PART B – RESIDENTIAL AGED CARE PLACES – SECTION 2: RESIDENTIAL AGED CARE PLACES SOUGHT

Q. 2.1 Number of places sought for this service.

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Provide both a maximum and minimum number of residential aged care places being sought.

Special needs placesAll providers seeking residential aged care places are required to demonstrate their capacity to provide services that are appropriate to the needs of the care recipient and respect their preferences, including any cultural, linguistic, religious or other preferences. Some residential aged care places, however, will be allocated on the basis that the provider will provide priority of access for one or more special needs groups or in relation to a key issue.

The ‘Distribution and Targeting of Aged Care Places’ at Chapter 6 identifies where priority may be given to applications which focus on particular special needs groups and/or key issues. In some cases, specific geographic locations within a state or territory have been identified.

The table at 2.1 requires applicants to provide the total number of residential aged care places being sought, a maximum number and a minimum number must be entered.

Total number of places sought for this serviceApplicants are required to specify the total number of places sought for this service. The total number of places sought will be the sum of:

general access places sought priority of access places sought:o geographic locationo special needs group(s)o culturally and linguistically diverse (CALD) groupso any identified key issues, for example, dementia.

The difference between general access and priority of access is as follows: general access places are intended to address the care needs of all potential care recipients priority of access places seek to address specific needs. Applicants must specify in their applications

any such targeting. For example, applicants may propose to address the care needs of people from special needs groups, key issues within the community and/or provide services to care recipients in specific geographic locations.

Further information concerning special needs groups and specifying geographic locations can be found below. Details concerning identified special needs, key issues and geographic targeting may be viewed in Chapter 6 ‘Distribution and Targeting of Aged Care Places’.

Please note that an allocation of priority of access places may be subject to a condition of allocation. These details will be published on the department’s website with the results of the 2016-17 ACAR.

Applications may be made for both general access and priority of access places as part of the same application.

Applicants may also apply to provide priority of access to multiple special needs groups and/or key issues.

For example, your organisation may wish to provide residential aged care to one or more groups of people from culturally and linguistically diverse backgrounds who have dementia. Alternatively, you may wish to provide priority of access to people from Aboriginal and Torres Strait Islander communities who are also financially or socially disadvantaged.

Applicants may either name the special needs group in full or, for ease of entry, may use the special needs abbreviated terms provided below.

Special Needs Groups people from Aboriginal and Torres Strait

Islander communities (ATSI) people from culturally and linguistically

diverse backgrounds (CALD)

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people who live in rural or remote areas (R-R) people who are financially or socially

disadvantaged (FSD) veterans (VET)

people who are homeless or at risk of becoming homeless (HOM)

care-leavers (CLV) parents separated from their children by forced

adoption or removal (PSC) lesbian, gay, bisexual, transgender and intersex

people (LGBTI).

Specifying geographic locationsIf you are specifying a geographic location please ensure that you enter the relevant Statistical Area Level 3 (SA3) name, where the service is/will be located. The SA3 name must align with the state or territory where places are being sought. Further details of SA3 names are available at the following link. Examples are provided below.

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Example 1

The applicant is seeking a maximum allocation of 75 (minimum 35) residential aged care places for the provision of care.

Of the total places, the applicant is seeking a maximum of 10 (minimum 5) general access places.

The applicant is also seeking priority of access places: a maximum of 20 (minimum 10) for people from Aboriginal and Torres Strait Islander communities a maximum of 10 (minimum of 5) residential aged care places for Lesbian, Gay, Bisexual, Transexual

and Intersex people a maximum of 10 (minimum 5) for people from Rural and Remote areas and people who are financially

or socially disadvantaged a maximum of 10 (minimum 5) places for people from an Italian CALD background a maximum of 15 (minimum 5) for people with dementia.

General access places sought

Priority of access places sought Places

Open to all care

recipients

Target SA3 Geographic

Location(if any)

Special needs groups(if any)

CALD language groups (if any)

Key issue(s) (if any)

Max places

Min places

General access

10 5

Priority ATSI 20 10

Priority LGBTI 10 5

Priority RR, FSD 10 5

Priority CALD Italian 10 5

Priority Dementia 15 5

TOTAL 75 35

For these multiple entries, please insert a comma as per the example above (e.g. RR, FSD).

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Example 2The applicant is seeking a maximum allocation of 120 (minimum 90) residential aged care places for the provision of care in the targeted SA3 of Shoalhaven (11401).

Of the total places, the applicant is seeking a maximum of 100 (minimum 80) general access places.

The applicant is also seeking priority of access places for people with dementia, a maximum of 20 (minimum 10).

General access places sought

Priority of access places sought Places

Open to all care

recipients

Target SA3 Geographic

Location(if any)

Special needs groups(if any)

CALD language groups (if any)

Key issue(s) (if

any)

Max places

Min places

General access

11401 Shoalhaven

100 80

Priority 11401 Shoalhaven

Dementia 20 10

TOTAL 120 90

Q 2.2 When will the majority of the places that are subject of this application be made operational?Please provide the expected timeframe that your organisation plans to make the new residential aged care places being sought operational from the date of allocation. This may be: immediately, within 1 month, within 2-3 months, within 4-6 months, within 7-12 months, within 13-18 months, within 19-24 months, 25-30 months, 31-36 months, 37-42 months, or 43-48 months from the date of allocation.

For new or existing services that are purchasing land, constructing a new building, or extending or refurbishing an existing service, the expected timeframe must align with the key milestones set out at Section 5 of this form.

Q 2.3 Identify any known risks that may affect your ability to meet the timeframes specified in Q2.2.

Do not answer this question if you are making changes to buildings or establishing new buildings for the delivery of aged care, you will be required to answer this question at Section 5, Q5.3.

Consider the risks that may impact on your ability to meet the timeframes specified in Q2.2 and any proposed actions you will put in place to manage these risks effectively. In your response, you may provide details outlining your organisation’s capacity to meet the proposed timeframes, such as:

staffing strategies to ensure the service can deliver the places sought within the timeframe linkages, formal or informal, with other organisations that will enable your organisation to commence

service delivery within the timeframes listed at Q2.2 (e.g. brokerage/subcontracting) ongoing organisational/service capacity to continue delivering existing services while establishing

service provision for the new places (if relevant).

The word limit for this question is 500 words.

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If you experience any change in circumstances that will significantly impact upon your ability to meet the key milestones you have provided in response to Q2.2, you should notify the department, in writing, of the changes at the earliest opportunity.

Please note, the department may consider the length of time that your organisation has taken in the past to bring residential aged care places online.

Q 2.4 How many new residential respite bed days per annum will be provided at this service?Applicants must specify how many new residential respite bed days per annum will be provided at the service as a result if your proposal is successful.

Please note, if you intend to include any new residential respite days at this service, you will be required to detail how in response to Q 4.2(a) as a key issue. Failure to comply with this requirement may adversely affect the competitiveness of your proposal.

Based on the maximum number of places for which you are applying, provide details of how many new residential respite bed days, per annum, will be provided at the service.

If none of the new places you are seeking will be used to provide new respite care, insert 0 in the box.

PART B – RESIDENTIAL AGED CARE PLACES – SECTION 3: SERVICE PROPOSAL

Q 3.1 Provide a detailed description of your proposal for this service.The purpose of this question is to obtain a detailed description of your proposal for this service. It should not be limited to a description of your existing service or your existing service delivery model.

Your response to this question could include details of: any innovations you are proposing and how these will provide benefits to care recipients, their families

and their carers how the places will be accommodated in the service, including any:o re-organisation of existing spaceo details concerning room configuration (e.g. single with ensuite, double, etc.)o detail of any capital works planned or commencedo use of non-operational, unfunded or provisionally allocated placeso details of any proposed variations to existing places (including transfers of places)o current tenancy/occupancy agreements in place (if relevant)

your service delivery model, including staffing levels any established linkages to service delivery organisations in the region how your service supports wellness or reablement approaches and promotes independence how the service will incorporate residential respite days, if proposed.

This question does not constitute or form part of an application for a variation of, and/or transfer of, places. Detailed information about seeking a variation or notifying of a transfer of places can be accessed at the following webpage links, Apply to Vary or Notice to Transfer.

If, following the lodgement of your application (and before the results of the 2016-17 ACAR are announced), you experience anything that will significantly affect your capacity to implement your proposal, (for example, financial capacity, costs of the project and/or availability of land), you should notify the department in writing as soon as any change to your proposal becomes evident.

The word limit for this question is 1,000 words.

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Q 3.2 Describe the suitability of the location of the proposed or existing service for the delivery of residential aged care.Selecting a suitable location that is accessible to older people and their families and to medical and other services enhances the quality of a residential aged care service.

Depending on whether you are proposing refurbishments to existing buildings or the construction of new buildings, information that could be included in your response to this question includes:

description of the surrounding land use, including the characteristics of the neighbourhood, proximity to other health services, environmental or heritage issues

the steps you have taken, or will take, to meet planning guidelines and requirements, including zoning and environmental considerations for the planning approval process

proximity of the service in relation to other aged care services within the area proximity of the service in relation to other health care services, such as General Practitioners, allied

health and hospitals.

The word limit for this question is 750 words.

Q 3.3 Outline the evidence that demonstrates that there is a need in the area for residential aged care, including specific details concerning each special needs group and/or key issues identified in Q2.1.The term ‘area’ refers to the service’s intended catchment area. The size of the service’s catchment area will depend on whether the service is to be located in a metropolitan, regional or remote setting.

Types of information that could be included in your response to this question include: details of the aged care needs of the region and the needs of the identified geographical area(s),

special needs groups and/or key issues, including dementia any service specific waitlist data, or similar information collected any research conducted in support of this application, including:o demographic data from the Australian Bureau of Statistics (ABS) about people most likely to need

aged care serviceso data on people over 80 years old provides a picture of immediate needo data on people over 70 years old, used for medium term planning and by the Australian Government

any information collected through consultations with local community, health and/or aged care services or other interested stakeholders that supports this application.

The word limit for this question is 1,000 words.

Q 3.4 Provide examples of how your service will provide continuity of care for current and future care recipients.The department will assess your ability to provide continuity of care to current and future care recipients.

Your response should describe how you will: manage the changing care needs of care recipients manage the transition of care recipients, for example care recipients admission and return from hospital

stays co-ordinate care with other services that care recipients may need to access ensure continuity of care if care recipients need to move between services (including because of

changing care needs) establish networks or linkages with other residential aged care providers and/or community care service

providers such as the Commonwealth Home Support Programme and home care providers ensure that staff understand, and comply with, the security of tenure requirements for care recipients.

The word limit for this question is 1,000 words.

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PART B – RESIDENTIAL AGED CARE PLACES – SECTION 4: SPECIAL NEEDS, DEMENTIA AND OTHER KEY ISSUE SERVICE PROVISION

Q 4.1 Provide a detailed description of how your service intends to provide appropriate care to care recipients with dementia.

The department will assess your ability to provide care to care recipients with dementia.

Types of information that could be included in your response to this question include: details of any building designs and/or features incorporated into the service that relate to the provision

of care for people with dementia how you have, or will identify the particular care needs of people with dementia your understanding of the differing care needs of people with dementia including your understanding of:

o complex low care needs,o complex high care needs, and/oro complex high care needs of people with behavioural dysfunction associated with dementia

how you have, or will provide care for people with dementia in a residential aged care environment, including:

o how you have, or will, provide this type of care including your admissions policyo management and staffing issues, including the qualification and skills of the staff who will be

providing care for people with dementia and/or complex high care needso practical examples of how you have, or will, provide this type of care including your admissions

policy, philosophy of care, management of challenging behaviour, provision of activities, medication management and involvement of family members

the linkages you have established, or steps you intend to take to establish linkages with relevant key organisations and services

the measures you have in place to provide for the safety and security of staff such as Occupational Health and Safety requirements

the measures you have in place to provide for the safety and security of care recipients.

The word limit for this question is 750 words.

Q 4.2a Describe the measures your service will use to deliver appropriate care to targeted special needs groups and/or key issues identified as being a priority at Q2.1.

Answer 4.2a if you have identified any priority of access places at Q2.1.

If you have targeted special needs groups or key issues (including dementia) at Q2.1, you are required to demonstrate that your organisation can provide appropriate care for those specific groups. Your response should include practical examples of how you have, or will, provide this type of care.

Types of information that could be included in your response to this question include how you will: provide care, having regard to the particular physical, social, spiritual and environmental care needs of

the individual care recipients ensure staff are suitably trained to meet the specific care needs of the identified group(s) ensure the availability of suitably trained staff establish linkages with relevant communities and/or key organisations in the nominated region and/or

identified geographic location(s) for the targeted groups.

The word limit for this question is 500 words for each special needs group and/or key issue identified.

Q 4.2b Describe the measures employed by your service to deliver appropriate care to care recipients from special needs groups.

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Answer Q4.2b if you have not identified any of priority of access places at Q2.1.

You may not intend to target any special needs groups within your proposal, however you are required to demonstrate that your service can provide appropriate care for care recipients from special needs groups. In preparing your response, you may wish consider:

aged care needs of the community, including whether there are proportions of care recipients from any of the special needs groups

whether the service has the expertise and experience to provide care to people from special needs groups if needed

the local health and aged care services within the community, and how you may utilise these services in the provision of care to people from special needs groups.

In answering this question applicants should consider how they will provide care to the nine (9) special needs groups identified in Section 11-3 of the Act. Applicants should also consider their past experience in delivering care to people from special needs groups.

The word limit for this question is 500 words.

PART B – RESIDENTIAL AGED CARE PLACES – SECTION 5: SERVICE PLANNING AND DEVELOPMENT

If you are seeking a capital grant to make changes to buildings or to establish a new building/service for the delivery of residential aged care DO NOT complete Section 5 or 6.

You are required to complete the Part C – Capital Grant Application form in its entirety.

If you are NOT making changes to buildings or establishing new buildings for the delivery of aged care DO NOT answer Section 5. You are required to proceed to Section 6.

Please note: The department may require you to provide evidence to support your organisation’s claims in response to the questions below. Your application may be deemed invalid if you fail to provide this evidence as attachments to your application.

Q 5.1 Provide a description of the proposed capital works.You should detail the proposed capital works in response to this question. You need to give a clear, consistent description of the proposed capital works.

If the capital works are to be staged, or are part of a proposed larger staged project, the stages should be clearly identified with timelines and anticipated costs, and proposed sources of funds for each stage.

If you have engaged a third party to assist with the preparation of your application, you should ensure that the application and financial information is accurate, clearly expressed, complete and internally consistent before signing the formal endorsement of the application.

Your response should include details of the quality of accommodation proposed.

The word limit for this question is 500 words.

Q 5.2 Provide the key milestones in the development of your service.The table in this question lists the key milestones that you have met, or will meet, in planning the development of your service. Your application should include:

all relevant evidence of actions taken to acquire land or building(s) in the form of certified copies of relevant documents, such as a title, contract or signed lease

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a map showing the location of the land or building(s) you have acquired/intend to acquire.

In preparing your response to this question, please note that: the date to be inserted in the column headed ‘Date achieved’ will be a past date, that is, you have

already met the particular milestone the information to be inserted in the column headed ‘Date to be achieved’ will be a future date, that is,

the time you expect to achieve the particular milestone assuming an allocation of places is made.

Unmet milestones may be included in any subsequent condition of allocation attached to the new places.

Q 5.3 Identify any known risks that may affect your ability to meet the above key milestones.Detail any risks that may impact on your ability to meet key milestones, including the actions you have taken and/or propose to take to manage identified risks.

If you experience any change in circumstances that will significantly impact on upon your ability to meet the key milestones you have provided in response to Q5.2, you should notify the department, in writing, of the changes at the earliest opportunity.

The word limit for this question is 500 words.

Q 5.4 List the type and number of residential aged care places, in respect of any capital works to be undertaken, including any associated land and/or building development costs.Note that these are capital works for which a capital grant is not being sought in this 2016-17 ACAR.

If a capital grant is being sought for this service, the Part C – Capital Grant Application form should be completed.

Complete the table in respect of the total capital works cost required to complete the project related to your residential aged care places application.

Q 5.5 Sources of funds for the capital works required to accommodate places sought in this ACAR.Detail the sources of funds for the capital works related to your proposal.

Do not include information in respect of any other capital works you may have commenced or be planning.

Q 5.6 Bridging finance to be used for the capital works identified in this application. Detail any bridging or transitional borrowings required in the construction of these capital works. Identify the amount involved and the terms of the loan, including when full repayment is required/anticipated, and include any bridging finance in respect of accommodation bonds projected to be received in the future.

Q 5.7 Current status of funds negotiations.If borrowings are planned, indicate, by ‘checking’ one box only, for the stage your negotiations have reached with the proposed lender.

You must provide evidence that supports the status of your funds negotiations and indicate in the relevant box(es) if you have attached evidence.

PART B – RESIDENTIAL AGED CARE PLACES – SECTION 6: FINANCIAL INFORMATION

If you are seeking a capital grant to make changes to buildings or to establish a new building/service for the delivery of aged care DO NOT complete Section 5 or 6.

You are required to complete the Part C – Capital Grant Application form in its entirety.

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Financial information underpins a number of the 2016-17 ACAR assessment criteria including continuity of care for current and future care recipients, measures to protect the rights of care recipients (particularly in relation to lump sum accommodation payments) and, for services where refurbishment or new construction is required, making places operational in a timely manner.

Any allocation of places or a capital grant does not imply that the Australian Government guarantees the viability of your service or of your organisation. Applicants MUST make their own assessment as to the viability of their operations and of the adequacy of capital funding arrangements. At the earliest opportunity you should notify the department of any change in your circumstances that will significantly affect your capacity to finance your proposal.

Assessment of financial informationThe department may use the services of an independent financial analyst to conduct an assessment of the financial risks associated with your proposal, and the impact any financial risk identified may have on the organisation’s ability to deliver care in the long term, and ability to complete any capital works relevant to the application. The analysis will cover:

whether the data provided by the applicant are logical, internally consistent, verifiable from the information supplied by the applicant and/or the department and of suitable quality for assessment

if the assumptions made by the applicant in its business case are reasonable if the financial projections are consistent with the organisation’s/service’s current financial situation and

the applicant’s assumptions underlying its business case the applicant’s capital structure and its ability to finance the project/s any risks to the financial viability of the applicant if the project/s proceed; and where a capital grant is

sought:o in light of the applicant’s proposed expenditure on capital works, the applicant’s capacity to

contribute to the finance required for the proposed capital works, taking into account its anticipated Refundable Accommodation Deposits and the debt servicing capacity arising from its ongoing underlying operating surplus after prudent provision for future liabilities.

If the independent analyst wishes to clarify any financial information, your authorised contact person(s) will be contacted by an officer of the department. Any request for clarification is to allow consideration of your application and should not be taken as an indication of the likely outcome of your application.

There is no requirement for the department to clarify any information. Please note, seeking clarification does not mean that further information will also be sought. The onus is on you to provide sufficient information in your application, and supporting documentation, to allow the department to assess the application.

Q 6.1 Service Overview.This table relates to the residential aged care service in which you are seeking residential aged care places. Provide the relevant figures against each year. The projections should only estimate income and expenses related to the service for this application.

D o not include information relating to non-residential aged care activities such as home and/or flexible aged care places, acute care, independent living units or include any debt payments in row A.

Q 6.2 Outline how your organisation will address any operating deficit.If the projections for your organisation show an operating deficit in any year, describe how your organisation intends to fund this deficit.

The word limit for this question is 150 words.

Q 6.3 Describe the assumptions underlying the projections.Provide information on the assumptions underlying your projections. You should outline any assumptions relating to:

resident occupancy and turnover

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the value of accommodation payments and contributions sources of capital funding interest rates related party income expenses the number of residents paying refundable accommodation deposits (RADs) or daily accommodation

payments (DAPs).

The word limit for this question is 150 words.

How many hours did your organisation take to complete this ACAR Residential Aged Care Places application?Please enter the time, in hours, that was spent in completing this application. This includes the time taken to read and understand the requirements prescribed in this application, conduct research and complete your application.

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2016-17 AGED CARE APPROVALS ROUND - ESSENTIAL GUIDE

CHAPTER 4 – PART CCAPITAL GRANT APPLICATION INSTRUCTIONS

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PART C – CAPITAL GRANT

Purpose of this chapterThis chapter of the 2016-17 ACAR Essential Guide provides instructions on how to complete your Part C application for a Capital Grant under the Rural, Regional and Other Special Needs Building Fund.

Prospective applicants must read the Rural, Regional and Other Special Needs Building Fund Programme Guidelines, which are available on the department’s website: https://agedcare.health.gov.au/2016-17ACAR

Before you commence your applicationThe information in this chapter should be read in conjunction with:

Chapter 1 ‘Introduction’, Chapter 2 ‘Part A - Aged Care Application Instructions’ and Chapter 6 ‘Distribution and Targeting of Aged Care Places’

if you are applying for both residential aged care places and a capital grant for a service, please also refer to Chapter 3 ‘Part B - Residential Aged Care Places’

the ‘Questions and Answers’, available on the department’s website at: https://agedcare.health.gov.au/2016-17ACAR

Preparing your application You should consider the following when preparing your applications:

all capital grants are funded from the Rural, Regional and Other Special Needs Building Fund. When completing this application you must refer to the program guidelines for this fund, as provided on the 2016-17 ACAR webpage.

applications may be made by existing approved providers of residential aged care who hold an allocation of residential aged care places or expect to hold an allocation of residential aged care places prior to the completion of the 2016-17 ACAR.

Please note: You may only nominate one aged care service per Part C Application. You need to complete a Part C Application for each service in which you are seeking a capital grant.

Failure to meet these requirements may result in an invalid application.

PART C – COVER PAGE OF THE APPLICATION FORM

Organisation nameProvide either your approved provider name, or the full legal name of your organisation if you are seeking approved provider status. Do not use abbreviated approved provider or legal names of your organisation.

Please note, this should be the same organisation name detailed in your Part A – Aged Care Application form.

Service nameProvide the full name of the existing, or proposed, service where you are applying for a capital grant.

If your service name is the same as your organisation name, as detailed in your Part A application form, you should rewrite the name in this section.

Select the state/territory in which the capital grant is soughtUsing the drop down box select the state or territory to which your application for a capital grant relates.

PART C – CAPITAL GRANTS – SECTION 1: SERVICE DETAILS

Q 1.1 Service Information

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Select ‘Yes’ if you are applying for places for an existing service. If this is a new service select ‘No’. Please note an existing service is one operated by an approved provider that is currently providing residential aged care services to care recipients.

If your organisation has approved provider status, enter the Approved Provider ID (NAPS ID).If applying for an existing service, enter your RAC Service ID (if known).

Q 1.2 Service AddressProvide the physical address of the service including the street number and name, suburb or town, state or territory and postcode (if known).

PART C – CAPITAL GRANTS – SECTION 2: CAPITAL WORKS

Q 2.1 Total project cost – applicant contribution – grant amount soughtThe cost of the project should be estimated as accurately as possible by a professional (quantity surveyor, project manager, architect or builder) who has experience of residential aged care construction and local building conditions/costs.

Your financial projections need to be complete, accurate, internally consistent and consistent with current financial performance and the ongoing financial viability of your service.

The total project cost must equal the ‘Total Project Cost’ figure provided in Q2.22 Cost Certificate and the ‘Total Funds’ in Q3.6 Sources of Funds for the Capital Works.

Q 2.2 Capital grant project details – provide a description of the proposed capital works.You should detail the proposed capital works in response to this question. You need to give a clear, consistent description of the proposed capital works.

If the capital works are to be staged, or are part of a proposed larger staged project, the stages should be clearly identified with timelines and anticipated costs, and proposed sources of funds for each stage.

If you have engaged a third party to assist with the preparation of your application, you should ensure that the application and financial information is accurate, clearly expressed, complete and internally consistent before signing the formal endorsement of the application.

Your response should include details of the quality of accommodation proposed.

The word limit for this question is 500 words.

Q 2.3 Describe the issues the proposed capital works will address.All applicants should detail what existing issues your service has identified that will be rectified through the provision of a capital grant and the proposed capital works.

The need for the works should be supported by demographic evidence on the current and future likely demand for the service. You should demonstrate that the proposed capital works address the issues identified and do so in a way that takes into account the longer term needs of the service and its community.

The word limit for this question is 300 words.

Q 2.4 If the proposed capital works are regarded as urgent, explain the reasons for this urgency.Outline the reasons for the urgency of the proposed capital works with reference to the Accreditation Standards.

The word limit for this question is 300 words.

Q 2.5 Describe why you are unable to fund the proposed capital works project.

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Under the aged care funding framework, approved providers are responsible for funding capital works development in aged care. Most capital works in the aged care sector proceed without a capital grant.

You must demonstrate a lack of capacity to fund all or part of the capital works, including through debt funding. Where your organisation is part of a parent organisation, you are required to demonstrate that neither you nor your parent organisation can fund the works.

The word limit for this question is 300 words.

Q 2.6 Provide the configuration of your service, both BEFORE and AFTER the proposal for this service is implemented.Please provide the number of each type of care recipient rooms, the number of care recipients in the particular type of room and the number and size of other areas, such as lounges or dining area, you propose to have within the service after your proposal has been implemented. For the purposes of this question: an ‘ensuite’ is defined as a room with toilet and bathroom facilities accessed/adjoined to a bedroom, for the exclusive use of the occupant of that room; and a ‘shared bathroom’ is defined as one that can be accessed directly from more than one care recipient’s room.

Where two or more services are co-located on a single site or adjacent sites, the information you are providing in your response to Q2.6 should be a consolidated response for all the services located on a single site or adjacent site. The consolidation should include all occupied rooms in the service, including unfunded places which do not attract Australian Government residential aged care subsidies.

For an existing service, the table should be completed to show details of the current configuration of the service, and the configuration of your service after the completion of the capital works.

For a new service, complete Column E only.

Q 2.7 Provide details of any temporary accommodation and/or care arrangements you will need to put in place during the construction or redevelopment work.If you have current occupancy or tenancy arrangements in place, describe:

any temporary accommodation and/or care arrangements you will need to put in place to ensure current occupants have suitable, appropriate and acceptable alternative accommodation, including the number of care recipients, their care levels and the nature of the temporary accommodation arrangements

the period in which the temporary accommodation arrangements will be required the location of the temporary accommodation the name of the organisation that will manage the delivery of care (if required), in the temporary

accommodation the communication strategy and consultative process you have or will put in place to inform care

recipients, their family members and carers of the temporary accommodation arrangements.

The word limit for this question is 300 words.

MilestonesQ 2.8 Provide the key milestones in the development of the proposed capital works project.The table in this question lists the key milestones that you have met, or will meet, in planning the development of your service.

If you experience any change in circumstances that will significantly affect your ability to meet the key milestones you have provided in response to this question, you should notify the department, in writing, of the changes at the earliest opportunity.

Evidence to support your position may be attached.

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Q 2.9 Identify any known risks that may affect your ability to meet the above key milestones.Detail any risks that may affect your ability to meet key milestones, including the actions you have taken and/or propose to take to manage identified risks.

If you experience any change in circumstances that will significantly impact upon your ability to meet the key milestones you have provided in response to Q2.8, you should notify the department, in writing, of the changes at the earliest opportunity.

The word limit for this question is 500 words.

Q 2.10 Concessional, supported, assisted and low means care recipients.Provide the numbers of existing, and expected numbers of new, concessional, supported, assisted and low-means care recipients at your service as at 31 July 2016 and at the completion of this proposal.

Q 2.11 If you have identified as part of your overall proposal a significant increase in the number of concessional, supported, assisted or low means care recipients, describe the steps you will take to achieve this outcome.Describe how you propose to ensure the projected increased number of care recipients who are concessional, supported, assisted or low-means care recipients will be reached and maintained.

Information provided should be complete, accurate, internally consistent and consistent with current financial performance. Where assumptions underlie any projections, these should be clearly articulated and reflected in your application.

The word limit for this question is 300 words.

Q 2.12 Is the primary purpose of this capital works project to facilitate the provision of care to people from one or more of the special needs groups?One eligibility criterion for a capital grant is that a majority of care recipients are, or will be, people from a special needs group.

Approximately $11.5 million of capital grant funds have been earmarked to support access to residential aged care for older people from culturally and linguistically diverse backgrounds.

Homelessness/risk of homelessness continues to be an issue for older people and, provided applications of sufficient quality are received, priority may be given to providing at least one capital grant for a new, or a significant extension to an existing, specialist residential aged care facility for people who are homeless or at risk of homelessness in the 2016-17 ACAR.

You may identify more than one special needs group which will benefit from this capital works project. While it is recognised that a care recipient may be a member of more than one special needs group, for the purposes of Q2.12 to Q2.19 you should only include each care recipient in one special needs group.

Please note: The application form allows you to provide details of your proposal targeting three special needs groups. If you are seeking to provide services for more than three special needs groups, you are required to download the supplementary form and attach to your application. The supplementary form can be found here.

Q 2.13 Specify the special needs group(s). The special needs groups defined in the Aged Care Act 1997 are:

people from Aboriginal and Torres Strait Islander communities (ATSI)

people from culturally and linguistically diverse backgrounds (CALD)

people who live in rural or remote areas (R-R)

people who are financially or socially disadvantaged (FSD)

veterans (VET) people who are homeless or at risk of becoming

homeless (HOM) care-leavers (CLV)

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parents separated from their children by forced adoption or removal (PSC)

lesbian, gay, bisexual, transgender and intersex people (LGBTI).

Q 2.14 Outline the evidence that demonstrates that there is a need in the area for residential aged care, providing specific details concerning each special needs group(s) identified at Q2.13.Provide a detailed description of:

how you have identified the need for residential aged care for the special needs group your understanding of the demographics of the special needs group.

The word limit for this question is 1,000 words.

Q 2.15 How many people from this group do you provide care to at the service now?Specify the number of care recipients from this group that currently receiving care at this service.

Q 2.16 How many people from this group will you provide care to at this service at the conclusion of this project?Specify the number of care recipients from this group that the service will provide care to at the conclusion of this project.

Q 2.17 If you have forecast a significant increase in the numbers of people from the special needs group, describe the steps you will take to achieve this outcome.Describe how you propose to ensure the projected significantly increased number of care recipients who are people from the special needs group(s) is reached and maintained.

Information provided should be complete, accurate, internally consistent and consistent with current financial performance. Where assumptions underlie any projections, these should be clearly articulated and reflected in your application.

The word limit for this question is 300 words.

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Q 2.18 Describe your organisation’s experience and/or expertise in the provision of appropriate care to the identified special needs group, or how your organisation intends to develop such expertise and any other approaches you plan to take to meet the particular care needs of the identified special needs group.Provide a detailed description of:

how you have identified the particular care needs of people from the special needs group your understanding of the particular physical, social, spiritual and environmental care needs that may

need to be addressed practical examples of how you have, or will, provide care that has regard to the particular physical,

social, spiritual and environmental care needs of individual care recipients how you have tailored, or will tailor, your service delivery to address the particular care needs of

individual care recipients. relationships you have established, or steps you intend to take to establish, linkages with relevant

communities and/or key organisations:o the evidence you provide must be related to the linkages you have established or intend to

establish with relevant communities and/or key organisations in relation to the provision of care for people with special needs, rather than general letters of support or testimonials.

The word limit for this question is 300 words.

Q 2.19 Describe how the building design and external environment will meet the particular care needs of the identified special needs group.Provide a detailed description of any design features that will be incorporated into your building design and external environment that will facilitate the provision of care which addresses the particular physical, social, spiritual and environmental needs of the identified special needs group.

The word limit for this question is 300 words.

Q 2.20 Is a significant purpose of the capital grant to address the particular care needs of people with dementia?Please answer yes or no only. If you answer no to this question proceed directly to Q2.22; you are not required to complete Q2.21.

Q 2.21 Identify how the building design and external environment will meet the particular care needs of people with dementia.Provide a detailed description of any particular changes, improvements or innovations you propose to make that will facilitate the provision of the particular physical, social, spiritual and environmental needs of people living with dementia.

The word limit for this question is 300 words.

Q 2.22 Cost CertificateYou should detail all the cost components of your capital works here. This cost certificate must be signed and dated by the architect/construction professional who prepared the estimate for your proposal.

You should ensure that the cost certificate information is consistent with the proposal as described in Q2.2 and the configuration of services described in Q2.6.

It is your responsibility as the applicant to ensure that the information you provide is accurate, clearly expressed, complete and internally consistent before signing the formal endorsement of the application.

PART C – CAPITAL GRANTS – SECTION 3: FINANCIAL INFORMATION

Financial information underpins a number of the 2016-17 ACAR assessment criteria including continuity of care for current and future care recipients, measures to protect the rights of care recipients (particularly in relation to

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lump sum accommodation payments) and, for services where refurbishment or new construction is required, making places operational in a timely manner.

Any allocation of places or a capital grant does not imply that the Australian Government guarantees the viability of your service or of your organisation. Applicants MUST make their own assessment as to the viability of their operations and of the adequacy of capital funding arrangements. At the earliest opportunity you should notify the department of any change in your circumstances that will significantly affect your capacity to finance your proposal.

Assessment of financial informationThe department may use the services of an independent financial analyst to conduct an assessment of the financial risks associated with your proposal, and the impact any financial risk identified may have on the organisation’s ability to deliver care in the long term, and ability to complete any capital works relevant to the application. The analysis will cover:

whether the data provided by the applicant are logical, internally consistent, verifiable from the information supplied by the applicant and/or the department and of suitable quality for assessment

if the assumptions made by the applicant in its business case are reasonable if the financial projections are consistent with the organisation’s/service’s current financial situation and

the applicant’s assumptions underlying its business case the applicant’s capital structure and its ability to finance the project(s) any risks to the financial viability of the applicant if the project/s proceed; and where a capital grant is

sought:o in light of the applicant’s proposed expenditure on capital works, the applicant’s capacity to

contribute to the finance required for the proposed works, taking into account its anticipated Refundable Accommodation Deposits (RAD) and the debt servicing capacity arising from its ongoing underlying operating surplus after prudent provision for future liabilities.

If the independent analyst wishes to clarify any financial information, your authorised contact person(s) will be contacted by an officer of the department. Any request for clarification is to allow consideration of your application and should not be taken as an indication of the likely outcome of your application.

There is no requirement for the department to clarify any information. Please note, seeking clarification does not mean that further information will also be sought. The onus is on you to provide sufficient information in your application, and supporting documentation, to allow the department to assess the application.

Q 3.1 Service Overview.This table relates to the residential aged care service in which you are seeking residential aged care places. Provide the relevant figures against each year. The projections should only estimate income and expenses related to the service for this application. Applicants should not sum up.

D o not include information relating to non-residential aged care activities such as home and/or flexible aged care places, acute care, independent living units or include any debt payments in row A.

Q 3.2 Outline how your organisation will address any operating deficit.If the projections for your organisation show an operating deficit in any year, describe how your organisation intends to fund this deficit.

The word limit for this question is 150 words.

Q 3.3 Describe the assumptions underlying the projections.Provide information on the assumptions underlying your projections. You should outline any assumptions relating to:

care recipient occupancy and turnover the value of accommodation payments and contributions sources of capital funding interest rates

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related party income expenses the number of residents paying RADs or daily accommodation payments (DAPs).

The word limit for this question is 150 words.

Q 3.4 Capital works costs associated with this application.Note that these are capital works for which a capital grant is being sought in this 2016-17 ACAR.

Complete the table in respect of the total capital works cost required to complete the project related to your application.

If you have indicated ‘Other’ in response to Q3.4, provide a brief description of these identified capital works costs.

The word limit for this question is 150 words.

Q 3.5 Sources of funds for the capital works.Detail the sources of funds for the capital works related to your proposal.

Do not include information in respect of any other capital works you may have commenced or be planning.

Q 3.6 Bridging finance to be used for the capital works identified in this application.Detail any bridging or transitional borrowings required in the construction of these capital works. Identify the amount involved and the terms of the loan, including when full repayment is required/anticipated, and include any bridging finance in respect of accommodation bonds projected to be received in the future.

How many hours did your organisation take to complete this ACAR Capital Grant Application?Please enter the time, in hours, that was spent on completing this application. This includes the time taken to read and understand the requirements of this application, conduct research and complete your application.

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2016-17 AGED CARE APPROVALS ROUND - ESSENTIAL GUIDE

CHAPTER 5 - PART D SHORT-TERM RESTORATIVE CARE APPLICATION INSTRUCTIONS

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PART D – SHORT-TERM RESTORATIVE CARE PLACES

Purpose of this ChapterThis chapter of the 2016-17 ACAR Essential Guide provides instructions on how to complete your application for STRC places for 2016-17 and 2017-18.

Important considerations when submitting an application for STRC Places :

Places allocationsThe allocation of eight to ten places is considered to be the minimum number of places which could be delivered viably by providers, based on feedback received from sector consultation. The department will take this into consideration when allocating STRC places.

Competition for STRC places may be extremely competitive nationally. Applicants should be aware that for state and/or territories attracting a large number of applications, it is possible that a number of competitive applications may be unable to secure an allocation of places because of the level of competition for a defined number of places.

Further information concerning the allocation of places is set out in Chapter 6 ‘Distribution and Targeting of Aged Care Places’.

Short-Term Restorative Care Programme ManualProspective applicants must read the STRC Programme Manual, which is available on the department’s website.

The STRC Programme Manual aims to harness the success of the Transition Care Programme model, including detailing how the programme will operate as a part of an end to end aged care system.

Compliance with the STRC Programme Manual will be a condition of allocation for all STRC places.

Approved Provider of Flexible CareYou must be an approved provider of flexible care to be eligible for the allocation of Short-Term Restorative places. This is a requirement under Part 2.1 of the Aged Care Act 1997.

If you are not currently an approved provider of residential aged care places, home care places or flexible care places you will be required to complete the application process for approval in full.

If you an approved provider or residential aged care places and/or home care places, you must apply for approval to provide flexible care through the appropriate approvals process. A streamlined application process has been developed for those wishing to apply to become an approved provider of flexible care. Information on the streamlined application process is available on the department’s website at the following link.

Your application will still be considered if you are not an approved provider at the time of applying. If you will need to apply for approved provider status, please note that it can take some time, and the department strongly encourages applicants to apply for approved provider status as early as possible. Further information on how to become an approved provider of flexible care can be accessed at the following link.

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Before you commence your applicationThe information in this chapter should be read in conjunction with:

Chapter 1 ‘Introduction’, Chapter 2 ‘Part A - Aged Care Application Instructions’ and Chapter 6 ‘Distribution and Targeting of Aged Care Places’

if you are applying for both STRC places and residential aged care places, please also refer to Chapter 3 ‘Part B - Residential Aged Care Places’

the ‘Questions and Answers’, available on the department’s website.

Please note: You may only nominate one aged care service per Part D Application. You need to complete a Part D Application for each service for which you are seeking an allocation of STRC places. Each Part D Application can only apply for places in one state or territory.

All applicants for Short-Term Restorative places must be aware that although places will be made available on a state/territory basis, you will be required to identify the relevant Aged Care Planning Region/s in which they intend to deliver care.

Failure to meet these requirements may result in an invalid application.

PART D – COVER PAGE OF THE APPLICATION FORM

Organisation NameProvide either your approved provider name, or the full legal name of your organisation if you are seeking approved provider status. Do not use abbreviated approved provider or legal names for your organisation.

Please note this should be the same organisation name detailed in your Part A – Aged Care Application form.

Service NameProvide the name of the existing, or new, service that you are applying to have places allocated to.

If your service name is the same as your organisation name, as detailed in your Part A application form, you should rewrite the name in this section.

Select the state/territory and the Aged Care Planning Region (ACPR) in which you are seeking to deliver Short-Term Restorative Care through this serviceUsing the drop down box select the state or territory and the ACPR to which your application for STRC places relates.

NOTE: The ACPR you select will impact on the service delivery area you can choose in My Aged Care when setting up your service on that website.

Should you be successful in your application, the conditions of allocation for STRC places will enable you to deliver care anywhere in the state/territory for which you were successful. However, you will need to give priority to people in the specified Aged Care Planning Region, and any target SA3s you identified in Q2.1.

PART D – SECTION 1: SERVICE DETAILS

Q 1.1 Service InformationSelect ‘Yes’ if you are applying for places for an existing service. If this is a new service select ‘No’.

If you provided a ‘Yes’ response you must also provide a description of the services currently provided from the service outlet.

Provide details of your organisation’s service outlet in the state/territory you propose to deliver STRC services. Ensure that you provide details on the type of service (if any) currently being provided from the outlet. It is not a requirement that the service be a provider of aged care services.

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If applying for an existing service, enter your RAC Service ID (if known).

If your organisation intends to have this service considered an externally accredited service*, select yes.

*Quality Agency Principles 2013 - Meaning of externally accredited servicesA flexible care service through which STRC is provided is an externally accredited service if:

(a) an approved provider has been allocated flexible care places, under Division 14 of the Aged Care Act, for the flexible care service

(b) STRC has not previously been provided for those places through the service(c) the service is not, and is not taken to be, an accredited service or a previously accredited service(d) either the:

(i) approved provider holds a current accreditation issued by a government body (other than the Quality Agency); or

(ii) approved provider holds a current accreditation issued by a non-government body and the Secretary has notified the approved provider, in writing, that the non-government body is approved for the purposes of this subparagraph.

Q 1.2 Service AddressProvide the physical address of the service including the street number and name, suburb or town, state or territory and postcode (if known).

Q 1.3 External Accreditation If you intend for your proposed STRC service to be an externally accredited service, you must attach to your Part D form a copy of:

(a) your service’s current Accreditation Certificate from the accrediting body (if date and period of accreditation is not included on the certificate these must also be provided)

(b) the service’s most recent accreditation report; and(c) any conditions of your accreditation.

PART D – SECTION 2: SHORT-TERM RESTORATIVE CARE PLACES SOUGHT

Q 2.1 Number of places sought in this Aged Care Planning Region.Provide both a maximum and minimum number of STRC places being sought.

Specifying geographic locationsIf you are specifying a geographic location please ensure that you enter the relevant Statistical Area Level 3 (SA3) name, where the service is/will be located. The SA3 name must align with the state or territory where places are being sought. SA3 names are available at the following link. The SA3 selected must fall within the boundaries of the ACPR on the cover page of each Part D form. Targeting SA3s is optional.

Responses to this section are based on financial year allocations with 2017-18 places being additional to those to be allocated for 2016-17.

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Please ensure that you: do not exceed the number of places available in the relevant state/territory, as outlined in

Chapter 6 ‘Distribution and Targeting of Aged Care Places’ do not combine the number of places you are seeking for 2016-17 and 2017-18 only seek an allocation of places in the state/territory referred to on your Part D cover page include a minimum and maximum number of places for that ACPR (noting that consultations

supporting the development of the Short-Term Restorative policy indicated that a minimum of eight to ten STRC places delivered by a service is considered to be the most viable option)

note that 2016-17 places are expected to be delivered from 1 January 2017 note that 2017-18 places are expected to be delivered from 1 July 2017.

Q 2.2 What care setting do you propose to deliver the Short-Term Restorative Care places?Please select one of the three care settings you propose to deliver the care, either home care, residential aged care, or a combination of both.

PART D – SECTION 3: SERVICE PROPOSAL

Q 3.1 Provide a detailed description of the model of service delivery your service proposes to adopt to meet the objectives of the Short-Term Restorative Care Programme including:

how your service proposes to deliver care in a home setting or a residential aged care setting, or a combination of both

how the proposed setting(s) will be able to meet care recipient needs if, when and how it will transition care recipients between care settings.

When responding to this criterion, you should consider identifying exactly where your organisation would deliver care, and the arrangements you have in place / will make to enable that delivery. The department wants to know what you propose to do, where you propose to do it, how what you propose to do will meet the programme’s objectives and care recipient needs. If your model includes a combination of care settings (note: this could be residential aged care / home care settings, etc), the department wants to know how you will transition clients between these settings.

You should consider discussing how your organisation would: ensure that an appropriate breadth of clinicians and primary health service providers will be

available to meet the needs of STRC, care recipients in accordance with the agreed care plan (noting the 8 week timeframe for delivery);

co-ordinate care with other services that care recipients may need to access and incorporate innovative approaches to care delivery which would benefit care recipients and their families

ensure continuity of care if care recipients need to move between services or care settings during their episode of STRC (including because of changing care needs) and refer care recipients back to the Aged Care Assessment Team for reassessment in instances where it is clear another type of Commonwealth subsidised aged care is required

support wellness and reablement approaches, and promote independence in care recipients manage referrals, to ensure a continuum of care for STRC, care recipients upon their exit from a

STRC place.

Evidence supporting your proposed model should be drawn from your current practice.

The word limit for this response is 750.

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Q 3.2 Describe how your service proposes to source the additional capacity it requires to commence Short-Term Restorative Care service delivery on the dates you have provided under Section 2.1 of this form.In response to this criterion, you should consider discussing:

your organisations current capacity to deliver restorative care. how this capacity can be increased / leveraged to deliver more restorative care. how your organisation would deliver care in the settings identified in Q 3.1. the number of unfunded operational places your service currently has, and how these could be

adapted to deliver STRC. Alternatively, the strategies you could employ to extend an existing service for the purpose of STRC

the mechanisms you intend to implement or utilise in order to best support effective STRC service delivery (this can include any identified resource sharing and increased networking or collaboration between relevant stakeholders including those who will form part of the multidisciplinary team that will be providing STRC and services required by future clients)

your understanding of the need to have strategies in place to accommodate increasing demand, (particularly in providing services that are appropriate to changing needs of care recipients either within a home care or residential aged care setting for the period the care recipient is under your care)

what you consider to be required to ensure that care recipients receive timely and appropriate care, therapy and equipment during the time your service is delivering care

current staff ability, or intended hiring strategies, that will assist in being able to appropriately deliver STRC services and ensure the multidisciplinary team has the relevant clinical experience.

Please note: In this ACAR, applicants that can demonstrate they can quickly mobilise capacity to deliver care

from 1 January 2017 may be given priority. It should be noted that STRC places are additional aged care places and as such it is not

encouraged that applicants take operational residential aged care places “offline” in order to deliver STRC.

Should places remain unused for more than a six month period from the date of allocation they will be returned to the department for reallocation.

The word limit for this response is 750.

3.3 Describe how your service proposes to use linkages to the community or communities in which you propose to provide Short-Term Restorative Care (including linkages to primary care and other service providers), and how these linkages will support a multi-disciplinary approach to care delivery.In responding to this criterion, you should consider discussing your:

established networks with other providers or linkages with community care service providers in the relevant ACPR(s) such as Commonwealth Home Support Programme, Home Care, residential aged care facilities and/or retirement villages

established links to other service delivery organisations, service providers (allied health, primary care, etc), key individuals and, any sub-contracting and/or brokerage arrangements including:o how you would co-ordinate with other service providers and stakeholders in the community to

achieve quality care outcomeso the types, location or proximity of other services in which you propose to deliver STRCo the identified linkages local and specific to the location for which your places are soughto how you would meet the needs of care recipients for services where current

linkages/arrangements are not in placeo how would you use linkages to form multi-disciplinary care teams

if you have elected to deliver care to a special needs group as referred to under Division 11-3 of the Aged Care Act 1997, consider how you are already connected to this group and how this would support a multi-disciplinary approach to STRC delivery.

The word limit for this response is 750 words.

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How many hours did your organisation take to complete this ACAR Short-Term Restorative Care Places application?Please enter the time, in hours, that was spent in completing this application. This includes the time taken to read and understand the requirements prescribed in this application, conduct research and complete your application.

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2016-17 AGED CARE APPROVALS ROUND – ESSENTIAL GUIDE

CHAPTER 6DISTRIBUTION AND TARGETING OF AGED CARE PLACES

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IMPORTANT NOTE

The following ‘Distribution and Targeting of Aged Care Places’ provides the indicative number of residential aged care places and STRC places that have been made available for the 2016-17 ACAR.

The department does not guarantee that the exact number of places listed in the ‘Distribution and Targeting of Aged Care Places’ will be allocated to each state and territory. The final allocation of places will reflect the best use of all of the available places, based upon the applications received and outcomes of the overall assessment process.

RESIDENTIAL AGED CARE PLACES

Residential aged care places now made available by state and territory Previously, the department made new residential aged care places available by offering a set number of places in each Aged Care Planning Region (ACPR). In 2016-17, for the first time, places will be available at the state and territory level for residential aged care.

By making residential places available at state and territory level, rather than at ACPRs, the Australian Government will give you the ability to plan aged care services based on need, rather than geographic ACPRs.

You should continue to apply for places as usual, specifying the location in which you intend to deliver care. You will now be able to base the number of places you apply for on service projections and identified need, rather than the number of residential aged care places available in the relevant ACPR.

Under the assessment process, the department will then consider the suitability of the applications received and how well each meets the selection criteria as well as the relative need, across the state or territory, rather than at ACPR level.

The total number of places to be made available in each state and territory is still based on the national planning benchmark, population projections provided by the Australian Bureau of Statistics, and the current level of service provision.

A total of 10,000 residential aged care places will be made available across Australia in 2016-17, as follows*:

NSW VIC QLD WA SA TAS ACT NT Total

2,470 2,645 2,680 1,623 215 103 180 84 10,000

*These numbers are indicative only and the department does not guarantee that the exact number of places will be allocated in each state and territory.

SHORT-TERM RESTORATIVE CARE PLACESIn this ACAR, applicants that can demonstrate they can quickly mobilise capacity to deliver care via STRC places from early 2017 may be given priority.

Should places remain unused for more than a six month period from the date of allocation they will be returned to the department for reallocation.

Please note that, while STRC places will be made available at the state and territory level, for reporting purposes you will still be asked to identify the Aged Care Planning Regions(s) in which you are applying for places (see Part D – Short-term Restorative Care Places Application form).

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The STRC places for 2016-17 and 2017-18, to be allocated through the 2016-17 ACAR, are as follows:

Allocation Year NSW VIC QLD WA SA TAS NT ACT Total

1 July 2016 88 100 92 70 20 10 10 10 400

1 July 2017 15 16 19 13 12 - - - 75

Note: 1. The allocation of eight to ten places is considered to be the minimum number of places which could be delivered

viably by providers, based on feedback received from the consultations.2. Places will be allocated on a cumulative basis. For example, the total number of places to be allocated in NSW

for the 2016-17 and 2017-18 period will be 103.

The state and territory allocations have been selected taking into account a range of factors, including population projections, current operational ratios of aged care provision and information collected via the department’s STRC policy consultation process.

RESIDENTIAL AGED CARE CAPITAL GRANTSOne eligibility criterion for a capital grant is that a majority of care recipients are, or will be, people from a special needs group.

Approximately $11.5 million of capital grant funds have been earmarked to support access to residential aged care for older people from culturally and linguistically diverse backgrounds.

Homelessness/risk of homelessness continues to be an issue for older people and, provided application(s) of sufficient quality are received, priority may be given to providing at least one capital grant for a new, or a significant extension to an existing, specialist residential aged care facility for people who are homeless or at risk of homelessness in the 2016-17 ACAR.

TARGETED AREAS OF NEEDSpecific geographic locations, special needs groups and/or key issues that are a focus within each state and territory for the 2016-17 ACAR are identified in this chapter. These areas have been identified taking into account a range of factors, including population projections, current operational ratios, occupancy levels, and information collected through the department’s streamlined consultative planning process.

The department will prioritise suitable applications that meet the selection criteria, based on how well they address the provision of care for:

1. the geographic locations, special needs groups and/or key issues specified in this chapter2. areas identified in the stocktake of aged care places as under ratio 3. non-metropolitan areas4. metropolitan areas.

SPECIAL NEEDS GROUPSFor special needs groups there can be barriers that reduce the capacity of individuals and/or communities to access aged care services and receive appropriate care. The provision of care for people with special needs is one of the legislatively based assessment criterion and all applicants are required to address this criterion in their application(s) for places.

For the 2016-17 ACAR, consultation was undertaken with a broad range of aged care stakeholders to provide insight into the aged care needs of special needs groups.

Special needs groups under the Aged Care Act 1997, and their abbreviated terms, are as follows:

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people from Aboriginal and Torres Strait Islander communities (ATSI) people from culturally and linguistically diverse backgrounds (CALD) people who live in rural or remote areas (R-R) people who are financially or socially disadvantaged (FSD) veterans (VET) people who are homeless, or at risk of becoming homeless (HOM) care leavers (CLV) parents separated from their children by forced adoption or removal (PSC) lesbian, gay, bisexual, transgender and intersex people (LGBTI).

While there may be an identified focus within a state or territory, applications are encouraged from applicants seeking to provide care in any location and to any of the special needs groups (including CALD language groups) or key issues, including dementia.

GEOGRAPHIC TARGETINGPreviously, new aged care places were made available for allocation in a specific Aged Care Planning Region (ACPR). In 2016-17, for the first time, places will be made available at the state and territory level. Specific targeting for need in particular geographic locations will still apply.

Geographic locations that are a focus within each state or territory are now listed in most cases by their Australian Standard Geographical Classification (ASGC) Statistical Area Level 3 (SA3) name, and in some cases by a specific township. An interactive ‘heat-map’ which includes targeted SA3 names and boundaries, is available at the department’s website by selecting the following link .

You can use this map to search any address in Australia and view a snap shot of information concerning the needs of each relevant Statistical Area Level 3 (SA3).

To assist you, each SA3 has been assigned one of four priority categories. These categories will enable you to determine the level of need in respect of each SA3.

Where an SA3 is targeted, the department expects that the services will be located (for residential aged care) or provided (for STRC) within the specified SA3 geographic region.

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2016-17 ACAR – Distribution and Targeting of Aged Care PlacesNEW SOUTH WALESResidential aged care places available (indicative): 2,470Identified targeting within state*:

Areas of Geographic Focus (SA3) Special Needs Groups CALD Language Groups Key IssuesBlacktown CALD; FSD Any language groups Dementia; Respite

Blacktown – North Dementia; Respite

Bourke – Cobar – Coonamble ATSI; PSC Dementia; Respite

Campbelltown

Canterbury CALD Any language groups

Clarence Valley Dementia; Respite

Fairfield CALD Any language groups

Gosford ATSI; VETS Dementia; Respite

Hurstville CALD Any language groups Dementia; Respite

Inverell – Tenterfield

Lake Macquarie - East

Lithgow – Mudgee R&R; FSD Dementia; Respite

Merrylands - Guildford

Port Macquarie R&R; VETS Dementia; Respite

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2016-17 ACAR – Distribution and Targeting of Aged Care PlacesAreas of Geographic Focus (SA3) Special Needs Groups CALD Language Groups Key Issues

Port Stephens ATSI; VETS Dementia; Respite

Richmond Valley – Coastal ATSI; FSD; VETS Dementia; Respite

Shoalhaven Dementia; Respite

Snowy Mountains Dementia; Respite

Taree – Gloucester ATSI; FSD Dementia; Respite

Tumut - Tumbarumba

Upper Murray exc. Albury R&R; FSD Dementia; Respite

Wagga Wagga R&R Dementia; Respite

Wyong ATSI; FSD Dementia; Respite

* While there may be an identified focus within a state or territory, applications are encouraged from applicants seeking to provide care in any location and to any of the special needs groups (including CALD language groups) or key issues, including dementia, where aged care places have been made available. Refer above for further information, including a list of special needs groups and their abbreviated terms.

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2016-17 ACAR – Distribution and Targeting of Aged Care Places

VICTORIAResidential aged care places available (indicative): 2,645Identified targeting within state*:

Areas of Geographic Focus (SA3) Special Needs Groups CALD Language Groups Key IssuesBaw Baw(Mount Baw Baw Region, Trafalgar (Vic.), Warragul)

Dementia

Brimbank Dementia

Cardinia Dementia

Creswick - Daylesford - Ballan Dementia

Casey - South Dementia

Geelong(Lara, Corio-Norlane)*

Dementia

Heathcote - Castlemaine – Kyneton Dementia

Keilor(Keilor, Airport West, Essendon Airport, Strathmore, Niddrie-Essendon West)

Dementia

Knox(Knoxfield - Scoresby, Lysterfield, Rowville - Central, Rowville - North, Rowville - South, Wantirna South)

Dementia

Loddon - Elmore Dementia

Macedon Ranges Dementia

Manningham - West(Bulleen, Doncaster, Doncaster East)

Dementia

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2016-17 ACAR – Distribution and Targeting of Aged Care PlacesAreas of Geographic Focus (SA3) Special Needs Groups CALD Language Groups Key Issues

Maryborough - Pyrenees Dementia

Melton - Bacchus Marsh Dementia

Moira(Cobram, Moira, Numurkah)

Dementia

Mornington Peninsula Dementia

Nullumbik-King Lake(Panton Hill-St Andrews, Kinglake)

Dementia

Tullamarine - Broadmeadows Dementia

Upper Goulburn Valley Dementia

Warrnambool - Otway Ranges(Camperdown, Colac Region, Corangamite-North, Corangamite-South, Moyne-East, Otway, Warrambool-North)

Dementia

Wellington(Alps – West, Longford - Loch Sport, Maffra, Rosedale, Yarram)

Dementia

Whittlesea - Wallan(Whittlesea, Wallan, Bundoora-North, Bundoora-West, Lalor, Mill Park-South, Thomastown)

Dementia

Wyndham(Wyndham Vale, Tarneit, Hoppers Crossing-North, Hoppers Crossing-South, Truganina)

Dementia

Yarra Ranges(Belgrave – Selby, Chirnside Park, Lilydale – Coldstream, Monbulk – Silvan, Mooroolbark, Mount Dandenong – Olinda, Mount Evelyn, Upwey – Tecom, Wandin - Seville)

Dementia

* While there may be an identified focus within a state or territory, applications are encouraged from applicants seeking to provide care in any location and to any of the special needs groups (including CALD language groups) or key issues, including dementia, where aged care places have been made available. Refer above for further information, including a list of special needs groups and their abbreviated terms.

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2016-17 ACAR – Distribution and Targeting of Aged Care Places

QUEENSLANDResidential aged care places available (indicative): 2,680Identified targeting within state*:

Areas of Geographic Focus (SA3) Special Needs Groups CALD Language Groups Key IssuesBribie - Beachmere

FSD

Brisbane Inner - West*Dementia; Respite

Broadbeach - BurleighATSI; CALD; HOM Any language groups Dementia; Respite

BundabergATSI; FSD; R&R Dementia; Respite

BurnettATSI; FSD; R&R Dementia; Respite

Charters Towers - Ayr - InghamATSI; FSD; HOM Dementia; Respite

Cleveland - StradbrokeFSD; R&R Dementia; Respite

Far NorthATSI; FSD; HOM Respite

Forest Lake - OxleyFSD; CALD Any language groups Dementia; Respite

Gladstone - BiloelaR&R

Gold Coast HinterlandR&R

Granite BeltATSI; FSD; R&R; CALD Any language groups

Gympie - CooloolaFSD; R&R Dementia; Respite

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2016-17 ACAR – Distribution and Targeting of Aged Care PlacesAreas of Geographic Focus (SA3) Special Needs Groups CALD Language Groups Key Issues

Hills DistrictDementia; Respite

Ipswich HinterlandATSI; FSD; R&R Dementia; Respite

Ipswich InnerATSI; FSD Dementia; Respite

JimboombaATSI; R&R

MaryboroughATSI; FSD; R&R Dementia; Respite

Narangba - BurpengaryATSI; FSD

NerangATSI; CALD; HOM Any language groups Dementia; Respite

Outback - NorthATSI; FSD

Springwood - KingstonATSI; FSD; CALD Focus on Pacific Islands

SunnybankCALD Any language groups

Sunshine Coast HinterlandFSD; R&R Dementia; Respite

Surfers ParadiseATSI; CALD; HOM Any language groups Dementia; Respite

Tablelands (East) - KurandaATSI; FSD; CALD Any language groups Respite

Whitsunday

* While there may be an identified focus within a state or territory, applications are encouraged from applicants seeking to provide care in any location and to any of the special needs groups (including CALD language groups) or key issues, including dementia, where aged care places have been made available. Refer above for further information, including a list of special needs groups and their abbreviated terms.

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2016-17 ACAR – Distribution and Targeting of Aged Care Places

WESTERN AUSTRALIAResidential aged care places available (indicative): 1,623Identified targeting within state*:

Areas of Geographic Focus (SA3) Special Needs Groups CALD Language Groups Key IssuesAlbany

Dementia; Respite

ArmadaleDementia; Respite

Augusta - Margaret River - BusseltonDementia; Respite

Bayswater - BassendeanDementia; Respite

Belmont - Victoria ParkDementia; Respite

BunburyDementia; Respite

CanningDementia; Respite

CockburnDementia; Respite

Cottesloe - ClaremontDementia; Respite

EsperanceDementia; Respite

FremantleDementia; Respite

GascoyneDementia; Respite

GoldfieldsDementia; Respite

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2016-17 ACAR – Distribution and Targeting of Aged Care PlacesAreas of Geographic Focus (SA3) Special Needs Groups CALD Language Groups Key Issues

GosnellsDementia; Respite

JoondalupDementia; Respite

KalamundaDementia; Respite

KimberleyDementia; Respite

KwinanaDementia; Respite

MandurahDementia; Respite

ManjimupDementia; Respite

MelvilleDementia; Respite

Mid WestDementia; Respite

MundaringDementia; Respite

Perth CityDementia; Respite

PilbaraDementia; Respite

RockinghamDementia; Respite

Serpentine - JarrahdaleDementia; Respite

South PerthDementia; Respite

StirlingDementia; Respite

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2016-17 ACAR – Distribution and Targeting of Aged Care PlacesAreas of Geographic Focus (SA3) Special Needs Groups CALD Language Groups Key Issues

SwanDementia; Respite

WannerooDementia; Respite

Wheat Belt - NorthDementia; Respite

Wheat Belt - SouthDementia; Respite

* While there may be an identified focus within a state or territory, applications are encouraged from applicants seeking to provide care in any location and to any of the special needs groups (including CALD language groups) or key issues, including dementia, where aged care places have been made available. Refer above for further information, including a list of special needs groups and their abbreviated terms.

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2016-17 ACAR – Distribution and Targeting of Aged Care Places

SOUTH AUSTRALIAResidential aged care places available (indicative): 215Identified targeting within state*:

Areas of Geographic Focus (SA3) Special Needs Groups CALD Language Groups Key IssuesAdelaide Hills

Respite

BurnsideCALD Not Specified Respite

Campbelltown (SA)CALD Not Specified Respite

Charles Sturt

Eyre Peninsula and South West(Whyalla) ATSI; CALD Not Specified Respite

Fleurieu - Kangaroo IslandRespite

Limestone CoastRespite

Murray and MalleeATSI; FSD Respite

OnkaparingaATSI; FSD Respite

PlayfordFSD Respite

SalisburyFSD Respite

Tea Tree GullyFSD Respite

* While there may be an identified focus within a state or territory, applications are encouraged from applicants seeking to provide care in any location and to any of the special needs groups (including CALD language groups) or key issues, including dementia, where aged care places have been made available. Refer above for further information, including a list of special needs groups and their abbreviated terms.

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2016-17 ACAR – Distribution and Targeting of Aged Care PlacesTASMANIAResidential aged care places available (indicative): 103Identified targeting within state*:

Areas of Geographic Focus (SA3) Special Needs Groups CALD Language Groups Key IssuesBurnie - Ulverstone

FSD; R&R Dementia

Central Highlands (Tas.)FSD; R&R Dementia

DevonportFSD; R&R Dementia

Hobart - South and WestFSD; R&R Dementia

Huon - Bruny IslandFSD; R&R Dementia

Meander Valley - West TamarFSD; R&R Dementia

North EastFSD; R&R Dementia

Sorell - Dodges FerryFSD; R&R Dementia

South East CoastFSD; R&R Dementia

West CoastFSD; R&R Dementia

* While there may be an identified focus within a state or territory, applications are encouraged from applicants seeking to provide care in any location and to any of the special needs groups (including CALD language groups) or key issues, including dementia, where aged care places have been made available. Refer above for further information, including a list of special needs groups and their abbreviated terms.

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2016-17 ACAR – Distribution and Targeting of Aged Care Places

ACTResidential aged care places available (indicative): 180Identified targeting within state*:

Areas of Geographic Focus (SA3) Special Needs Groups CALD Language Groups Key IssuesAll

Dementia, Respite

* While there may be an identified focus within a state or territory, applications are encouraged from applicants seeking to provide care in any location and to any of the special needs groups (including CALD language groups) or key issues, including dementia, where aged care places have been made available. Refer above for further information, including a list of special needs groups and their abbreviated terms.

NTResidential aged care places available (indicative): 84Identified targeting within state*:

Areas of Geographic Focus (SA3) Special Needs Groups CALD Language Groups Key IssuesAlice Springs ATSI Dementia

Barkly ATSI; R&R Dementia

Daly – Tiwi – West Arnhem ATSI; R&R Dementia

Darwin Suburbs ATSI Dementia

East Arnhem ATSI; R&R Dementia

Katherine ATSI; R&R Dementia

Litchfield ATSI; R&R Dementia

Palmerston ATSI; R&R Dementia

* While there may be an identified focus within a state or territory, applications are encouraged from applicants seeking to provide care in any location and to any of the special needs groups (including CALD language groups) or key issues, including dementia, where aged care places have been made available. Refer above for further information, including a list of special needs groups and their abbreviated terms.

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