2015_16_Year-End_Talent_Discussion_Form_-_Retail_&_Customer_Facing_Employee_for_Eugeniu_Cujba-356769

2015/16 Year-End Talent Discussion Form - Retail & Customer FacingEmployee for Eugeniu Cujba

Employee Information

LastName Cujba Preferred

Name Eugeniu

JobTitle Department Manager Admin

Status Standard

Email [email protected] LineManager Khaled Alzaibak

Division Retail Location KW7023 - Avenues Mall Phase III

Guidelines

Individual

Understand the process and timelines for talent discussion processEnsure date in diary for talent discussion with managerAsk key colleagues for feedback and review and identify feedback trends to discuss with managerList achievements/provide examples for each Objective/KPI and Behaviour and provide performance ratings foreachHave talent discussion with manager**Important** - Please select ‘save and close’ to ensure the form is properly closed

Line Manager

Communicate talent discussion process and timelines to team members. Remind that overall performance is basedon achievement against: Business Objectives, KPIs and Behaviours. Encourage team members to reviewthemselves and provide examples in the Talent Discussion formReview individual against performance in areas listed above. Gather feedback from key stakeholders. Managersmust provide performance ratings and comments for every Objective/KPI/Behaviour in the Talent Discussion FormDetermine overall performance rating of Low/Good/ExceptionalReview potential indicators and decide where individual sits against these (At Potential/Rising Potential/HighPotential). Select overall Potential rating. Placement in talent grid is based on overall performance and potentialratingsHold talent discussion with individual and discuss how they feel they have done vs how you feel they have doneDiscuss performance and potential to progress into future roles and key development areas**Important** - DO NOT select ‘Finalise Talent Discussion Preparation’ button before making sure your teammember has completed their Preparation. Selecting this button locks the form and no further changes can be madeIf you do not want to finalise this form select ‘save and close’ to ensure the form is properly closed

2015/16 Year-End Talent Discussion Form - Retail & Customer Facing Employee for Eugeniu Cujba 1 of 72015/16 Year-End Talent Discussion Form - Retail & Customer Facing Employee for Eugeniu Cujba 1 of 7

Career Aspirations

Please enter your short and long-term career aspirations below.

Remember that you can use your Development Plan to help create a plan to reach your short-term and long-term goalsand career aspirations. Click here to go to the Development Plan and see more information.

Short Term(12 months)

I aspire to go for the further level with Burberry withinnext 12 months as i believe my skill set andBehaviour are fully matching the next career stage.

Long Term(1-5 years)

I am looking forward to develop my knowledge,increase my Retail management talent so that thecompany could benefit wider from my employment ina Operational or Brand management position.

Mobility

Individual

Would you be willing to work in another region, either now or in the future? Please let us know of your mobility preferencesby clicking here.

Manager Note:To view the mobility preferences of your team, click here, then use the drop down arrow next to your name, select therelevant individual and then scroll down to Mobility.

Achievement Against ObjectivesCustomer Centric: Put the customer at the centre of all we doCustomer FocusMS Scores and team service and communications level.

Comments by Khaled AlzaibakEugeniu started as a star in this category and strongly proved that he is qualified enough to exceed the expectations not only in MS reportsas he managed further to show a professional level of communication.

Comments by Eugeniu CujbaI believe i succeeded in the Customer Focus objective through my MS scores where i set up an example for our team and this reflected in allthe further MS results that we achieved through a professional communication, craftedly based on the knowledge and brand image.

Manager RatingVery Good

Employee RatingVery Good

Objective Details

ObjectiveName Customer Focus Objective

Description

Give customer service the full priority andleading the team to keep focus on service.Ensure a better communication level in order tobe able to support each others professionallyand keep handling the brand image perfectly allthe time.

Measurement MS Scores and team service andcommunications level. Start Date 01/04/2015


End Date 31/03/2016 ProgressNotes

Productive & Responsible: Evolve actions, mindset & cultureLeading By ExampleTeam performance.

Comments by Khaled AlzaibakEugeniu is acting as a role model and leading the team by example, raising the responsibility level and mind sets of the team members tomeet the brand expectations.

Comments by Eugeniu CujbaAs and Influencer, my day to day activities are moulded into becoming examples. I take time to focus on the minds set and constantly tryingto positive influence it in all the team. This i believe is measurable as we managed to raise the the awareness of the team, re-correct thedirections into team work and resulted in a higher productivity.



Objective Details

ObjectiveName Leading By Example Objective

Description

To be the role model in terms of productivity andlead the team by example in order to raise theirresponsibility level.Focus on mind sets as a key to re-correctdirections into team work.

Measurement Team performance. Start Date 01/04/2015

End Date 31/03/2016 ProgressNotes

Overall Objectives Comments

Comments by Eugeniu CujbaPassion is what make me strive for perfection and while i do this i make sure that i am an example for my team, the go-to person for ourguests and seeking new challenges for myself.

Comments by Khaled AlzaibakEugeniu simply can be considered as a true brand ambassador.

Achievement Against KPIsCustomerNewEnum3

Comments by Khaled AlzaibakEugeniu used to identify the needs to be improved points and coach the team to avoid it and successfully create relationships withcustomers which was a part of reasons behind exceeding our CVR target.

Comments by Eugeniu CujbaI believe that the results of our CVR that exceeded our target and the success on increasing our Elite number over the year is as well areflection of my focus on the points that need to be improved, the support given to all the team and the successful relationships that wemanaged to create with our customers.




Objective Details

KPIName NewEnum3 KPI

Description

Ensure providing each and every customer thehighest level of Burberry experience , identifyneed to be improved points and fully support allteam members to create a successful relationships with customers in order to make sure ofbetter CVR scores.

StartDate 01/08/2015 End Date 31/03/2016

Target Actual

Variance(%) 0 Last Year

Target

ProgressNotes

CommercialUPT

Comments by Khaled AlzaibakAlthough Eugeniu is doing the needful towards this objective but the objective target still not achieved so he just needs to ensure thatall team members related to his assigned department are taking it seriously and following strictly.

Comments by Eugeniu CujbaAs our target in regards to the UPT was not achieved , although we are on a good track of improving it with trainings on ProductKnowledge and Brand Awareness along with creative visual strategies i must say that there is still room for better results and i will domy fully best to achieve this KPI by the next review by focusing more on the team and constantly following it up.

Manager RatingGood

Employee RatingInconsistent

Objective Details

KPIName UPT KPI

Description

Increase individual UPT to 1.6 and support allteam members to achieve a similar target byimplementing a proper trainings "productknowledge and brand awareness.. etc."

StartDate 01/08/2015 End Date 31/03/2016

Target Actual

Variance(%) 0 Last Year

Target

ProgressNotes

Overall KPI's Comments

Comments by Eugeniu CujbaIn regards to KPI's, there is alway room for better and as a perfectionist i will make sure to invest my skills and time into improvingthem by constantly focusing on it.

Comments by Khaled AlzaibakConsistent KPIs focus can lead Eugeniu to the top of this objective rating.

Behaviours


Please add the behaviours to this form by selecting the Add Behaviours link.Click here for more details on behaviours.

AuthenticI get excited about what our brand represents and how I can help contribute to it. I think and act as part of one globalBurberry team, and put our brand’s interests first.I am aware of my own actions and the impact these have on others. Iact with honesty, integrity and passion

Comments by Khaled AlzaibakEugeniu do has a brand thinking and acting as one global team also he is fully aware about his actions and its impact onothers.

Comments by Eugeniu CujbaI Think, Speak and Breath Burberry. I am here to be a brand Ambasador and i make sure my actions reflect that. I am awarehow my actions impact on others so i make sure to act with honesty, integrity and passion.



InnovativeI respectfully challenge how we do things while remaining committed to what we do. I uncover new opportunities and amwilling to go outside my comfort zone to try new things. I apply curiosity, energy and imagination to explore new ways ofworking. I am resourceful and resilient, even when facing challenge.

Comments by Khaled AlzaibakEugeniu do apply curiosity and energize imagination to explore new ways of working, I have no doubt that he can even travelfurther if he successfully translated it into actions.

Comments by Eugeniu CujbaChallenge is what makes us stronger as a team. Although my thoughts are not always implemented, i am making sure to thinkabout new ways of doing our common duties, with the idea of improving where possible by applying curiosity and imagination.I am ready to go out of my comfort zone at every possible chance and i believe i improved in this behaviour since last review.

Manager RatingGood


Commercial and Results-OrientedI take time to prioritise, plan and set clear expectations which are realistic and sustainable. I am agile and I adapt tochanging needs. I understand what drives our business and how my actions and decisions can impact results. I focuson improving operational efficiency and commercial outcomes.

Comments by Khaled AlzaibakEugeniu adapt to changing needs and understand what drives our business and how his actions and decisions can impactresults, outcome focus is required.

Comments by Eugeniu CujbaThis behaviour is vital for a next career step, and while i am improving my operational efficiency and commercial outcomes, ineed to develop my planning for a longer term.

Manager RatingGood

Employee RatingGood

Overall Behaviours Comments

Comments by Eugeniu CujbaI am making sure that my behaviours are inspiring my team as this will impact directly on the mind-set and develop the


professional enviorement.

Comments by Khaled AlzaibakEugeniu can perfectly handle the brand image as he is one of the best who implement Burberry behaviours by nature.

Performance Summary (Manager Ratings)

Please click Save to update this section with the ratings entered above.

Review the summary below to determine overall performance rating for your employee.

Overall Performance RatingVery Good

Rating

Achievement Against Objectives To Be Rated

Customer Focus Very Good

Leading By Example Very Good

Achievement Against KPIs

NewEnum3 Very Good

UPT Good

Behaviours

Authentic Very Good

Innovative Good

Commercial and Results-Oriented Good

Performance Summary Comments

Comments by Khaled AlzaibakI believe Eugeniu has the full potential to go for further level.

Talent Discussion

Line Managers

Please tick box after you have completed your Talent Discussion with individual. This will allow team members to viewform and provide electronic signature.

Confirm the Talent Discussion took place

Guidelines

Individual**Important** - Please select ‘save and close’ to ensure the form is properly closed.Line Manager**Important** - DO NOT select ‘Finalise Talent Discussion Preparation’ button before making sure your team member hascompleted their Preparation. Selecting this button locks the form and no further changes can be made.If you do not want to finalise this form select ‘save and close’ to ensure the form is properly closed.


Signature

Employee: Eugeniu Cujba 17/04/2016I will continue with not only doing my best but by making sure i reach thetop of all settled objectives and targets. I am ready for the next careerlevel and keen to look for becoming an example and there as well.

Line Manager: Khaled Alzaibak 17/04/2016


Documents

2015_16_Year-End_Talent_Discussion_Form_-_Retail_&_Customer_Facing_Employee_for_Eugeniu_Cujba-356769