20151020 Connected Cars

Frankfurt, 20. Oct 2015

Connected CarsAnd its verticals

Author: Chetan Somashekar

Ostfalia University of Applied Sciences

Wolfsburg

20. Oct 2015Chetan Somashekar

Connected Cars 2

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Internet of Things

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Connected Cars

Different Verticals OEM, Dealer, Insurer, Customer, Fleet

Future of Connected Cars

Conclusion


Connected Cars 3

Content

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Internet of Things

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Connected Cars



Conclusion


Connected Cars 4

Internet of Things1

Source: http://resources.vzaar.com/vzaar/vzb/72f/target/vzb72f96c6386b4a1884b82437a877b877.png


Connected Cars 5

The Internet of Things units installed base by category from 2013 to 2020 (in millions)

0

2000

4000

6000

8000

10000

12000

14000

2013 2014 2015 2020

Insta

lled b

ase

in

mill

ions

Automotive Consumer Generic Business Vertical Business

Source: Gartner; ID 370350


Connected Cars 6

Content

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Internet of Things

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Connected Cars



Conclusion


Connected Cars 7

Connected Cars2

Source: http://brandchannel.com/wp-content/uploads/2015/03/150302_volvo_cars_560.jpg


Connected Cars 8

Survey

Source: Capgemini consulting


Connected Cars 9

Survey

Source: Capgemini consulting


Connected Cars 10

Content

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Internet of Things

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Connected Cars



Conclusion


Connected Cars 11

Different Verticals3

Added Value

Increase in spare parts sales

Marketing enrichment

Protection guarantee

Importance for partners

OEM

Source: Remoto 3.0


Connected Cars 12

Added value

Source: Remoto 3.0

20. Oct 2015 Chetan Somashekar

Connected Cars 13

Knowledgeabout the carstatus,errorsandmileageis the possibilityof clientproactiveservice:

Takecareof customersandincreasetheir loyalty:

Inviteclientsto serviceat the propermoment

Helpclientsusingremotediagnostic

Increase in spare parts sales

Source: Remoto 3.0


Connected Cars 14

Makethe most out of the accurateandconversionoffers basedon historicaldata from the telematicsat the proper time

Forecastconcretevehiclebreakdownsby extra-polatingcertain drivingstylepatterns

Offer relevant accessoriessuitable for climaticzone,the rhythm of life andthe drivingstyle

Extent customerdata through socialnetworks(age,martialstatus,children,interestsetc.)

Market enrichment

Source: http://www.sas.com/content/dam/SAS/en_us/image/sas-com/icons/navmenu/forecasting-icon.png


Connected Cars 15

Driving style recommendationsto extend thecarlife

In the caseof non-compliancewith the rulesof

operations. Thesystemcangivea tough argument to dealershipto refuseprovidingwarrantyservice

Protection Guarantee

Source: http://www.al-miftah.com/wp-content/uploads/2015/04/id-protection.png


Connected Cars 16

Warranty, logistics, inventory

Service appointment check-in

Promotions/Product demos

Product info/Guidelines

Lifestyle profiling

Dealer3


Connected Cars 17

Insurer3

Report incident

Start cla i m

Automated first notice of lossReport incident, begin claims process and estimate severity

Estimate Severity

Source: IBM


Connected Cars 18

Notification of accident

Emergen cy services

Tow ing serv ice

Automated first notice of lossNotify emergency services, towing service, rental car, or replacement vehicle for fleets

Replacement / Repair vehicle

Source: IBM


Connected Cars 19

Staying with defined boundaries and routes

Alerting customers to road hazards by analyzing data from nearby vehicles

Offering extended coverage if customers venture outside of covered area

Geo fencing

Source: http://www.ospox.com/image/geofence.png


Connected Cars 20

Gives rates and discounts based on actual driving scenarios rather than data about group behavior

Can select and retain the lowest risk drivers better aligning risk and price

Pay how you drive

Source: http://blog.nwautos.com/ww-thinkistock-79078666.jpg


Connected Cars 21

Customer3

Home and work usage

Source: Strategy analysis by Pivotal Labs

Security

Monitoring


Connected Cars 22

In car office


Meeting Locations

Calendar Sync

Travel Itinerary


Connected Cars 23

Reservations, Bookings, Ratings


Flight reservations

Movie ticket bookings

Rating services

Documents

20151020 Connected Cars