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PRIVATE AND CONFIDENTIAL March 2015

20150320Golden Eagle Presentation 2014 23.3.2015 定 · 2015-03-24 · Financial Position As at 31 Dec 2014 As at RMB million 31 Dec 20 31 Dec 2013 Total Assets Total Liabilities

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  • PRIVATE AND CONFIDENTIAL

    March 2015

  • Financial Highlights in 2014

    Total GSP decreased by 5.9% YOY to RMB15.8 billion

    Concessionaire rate increased to 18 2% rose by 0 4%Concessionaire rate increased to 18.2%, rose by 0.4%

    point

    Profit from operations reduced by 12.7% to RMB1.3

    billionbillion

    Profit for the year reduced by 12.5% to RMB1.1 billion

    Same store sales growth (“SSSG”) declined by 5.5%

    2

  • Financial Highlights in 2014

    2013 (+/-)Year ended 31 December (RMB million) 2014

    Gross Sales Proceeds (GSP)

    Concessionaire Sales

    ( )

    14 205 2

    16,833.1

    15 276 0

    -5.9%

    -7 0%

    15,840.9

    Concessionaire Sales Direct Sales

    14,205.21,485.8

    15,276.01,456.5

    -7.0%+2.0%

    Rental Income 149.9 84.9 +76.7%M t S i F

    2,580.4 2,642.7 -2.4%Gross Profit

    Management Service Fees 15.7 -100.0%-

    EBIT (P fi f i ) 1 322 7 1 515 2 12 7%

    284.6 233.0 +22.2%Other Operating Income

    1,542.3 1,360.5 +13.4%Operating Expenses

    EBIT (Profit from operations)

    P fit Att ib t bl t Sh h ld

    EBITDA

    1,322.7 1,515.2 -12.7%

    1 082 5 1 235 0 12 3%

    1,577.2 1,729.7 -8.8%

    Profit Attributable to Shareholders

    EPS – Basic (RMB)

    1,082.5

    0.599

    1,235.0

    0.656

    -12.3%

    -8.7%3

  • 2014 Margin Analysis

    (+/- )Year ended 31 December 2013 (+/ )% pointsYear ended 31 December(%)

    2014

    Gross Margin 18.4% +0.619.0%

    Concessionaire rate from concessionaire sales 17.8% +0.418.2%

    Di t l i 18 3% 0 58Direct sales margin 18.3% -0.517.8%

    Combined margin 17.8% +0.418.2%

    Impact on combined marginfrom gold and jewellery sales +0.4

    44

  • 2014 Profit Analysis

    2013 (+/- )2014Year ended 31 December(RMB million)

    Profit for the year 1,234.5 -154.21,080.3

    (RMB million)

    Profit for the year 1,234.5 154.21,080.3

    - One-off improvement work at -81.4

    Nanjing Xinjiekou Store, net of tax -53.1 1H2014-28.3 2H2014

    - 2014 new stores and loss making stores -24.6

    - 2013 and 2014 closed stores -13.5

    55

  • Financial Position

    As at 31 Dec 2014

    As at 31 Dec 2013RMB million 31 Dec 2014

    Total Assets

    Total Liabilities

    16,517.7 15,104.0

    11,102.2 9,857.6

    Net Assets 5,415.5 5,246.4

    Cash and Near Cash (note 1) 5,408.6 5,941.7

    Short-term Loans 1,003.8 -

    Total Borrowings 5,536.0 4,494.2

    S di t d L d i A il 2015 2 086 6

    N t (D bt ) C h (127 4) 1 447 5

    10-Year Senior Notes 2,419.6 2,407.6

    Syndicated Loans due in April 2015 2,112.6 2,086.6

    Gearing Ratio (note 2) 33.5% 29.8%

    Net (Debts) Cash (127.4) 1,447.5

    6

    Note 1: Cash and near cash represents bank balances and cash and various short-term bank related deposits, including investments in interest bearing instruments, structured bank deposits and restricted cash

    Note 2: Gearing ratio = total borrowings / total assets 6

  • Cash Flow Statement

    FY2013FY2014Year ended 31 December(RMB million)

    Net cash from operating activities 1,275.1722.4

    ( )

    - (Decrease) increase in deferred revenue 13.9(401.2)

    (453.7) (2,391.0)Net cash used in investing activities

    - (Increase) decrease in inventories 44.0(34.8)

    - Changes in short-term bank related deposits 674 8

    (1,061.7)

    (2 173 9)

    (342.2)- Capex for the year

    bank related deposits 674.8 (2,173.9)

    Net cash used in financing activities (114.9) (58.4)- Increase in borrowings 1 002 4 1 386 7g 1,002.4 1,386.7- Repurchase of own shares (416.1) (943.7)- Dividend paid (522.0) (352.8)

    7

    Net increase (decrease) in cash and cash equivalents 153.7 (1,174.3) 7

  • Stable Growth and Profitability

    GSP & Combined Margin Revenue

    400017.8% 18.2%20.0%20,000

    M

    3,660 3,625

    1000

    2500

    2013 2014

    RMB'M

    16,833 15,841

    0.0%

    10.0%

    10,000

    15,000

    2013 2014

    RMB'M

    Revenue

    Profit from Operations (EBIT) Sales Per Ticket (same store basis)

    GSP Combined Margin

    41.4%1,600900

    Profit from Operations (EBIT) Sales Per Ticket (same store basis)

    0 5%

    1,5151,323

    36.5%

    0 00%

    20.00%

    40.00%

    1 000

    1,300

    ,

    RMB'M

    861 865

    500

    700

    900

    RMB'M

    0.5%

    0.00%1,000

    2013 2014

    EBIT EBIT Margin

    2013 2014

    Sales  Per Ticket (Excluding  supermarket sales)

    88

  • Expense Ratios

    Staff Expense Depreciation and Amortisation

    2.6%3.2%

    2.0%3.0%

    As a % of GSP

    1.5% 1.9%

    0.0%2.0%

    As a % of GSP

    376  431 

    250

    500

    RMB' M

    214 255 

    200

    300

    RMB' M

    02013 2014

    Rental Expense Other Operating Expenses

    100

    2013 2014

    1.2% 1.4%

    0.0%

    1.5% 4.2%5.0%

    3.0%

    5.0%

    170  185 

    100

    200

    RMB' M 600 

    672 

    600

    700MB' M

    9

    02013 2014

    R

    5002013 2014

    RM

    9

  • Business ReviewBusiness Review

    10

  • Growing Presence in the PRCPRC

    The Group’s GFA as at 23 March 2015 was 1,534,387 sq.m.

    Out of 29 operating stores, 7 stores are in the format of

    Hefei Suzhou

    Road store

    Changzhou

    *NanjingXinjiekouLifestyleOut of 29 operating stores, 7 stores are in the format of

    lifestyle centersHuai’an

    store

    KunmingLifestyleCentre

    Jiahongstore

    S hoXi'an

    Xi’an Xiaozhai

    Store

    ^YanchengJulonghuLifestyle

    C t

    Lifestyle Center

    Nanjing Xinjiekou

    store

    Nantong store

    Suzhoustore

    (closed in Feb 2013)

    GuomaoStore

    (closed inOct 2010)

    YanchengLifestyleCentre

    Nanjing Zhujiang

    store

    Sto e(suspended in

    Oct 2015)

    Suqianstore

    NantongYuanrongLifestyle

    Center

    Center

    050397-99 0200 0496 06 0807 09 1001

    H f i

    11 12

    Yang ho

    1413 15

    Yangzhoustore

    Xuzhoustore

    Xi'anGaoxin

    store

    HefeiDadongmen

    storeHefei

    Baihuajingstore

    Shanghaistore

    Yangzhou Jinghua

    store

    Liyangstore

    XuzhouPeople Square

    store

    DanyangLifestyle

    CenterKunshanLifestyle

    Anhui Huaibei storeTaizhoustore

    Nanjing Yancheng

    store storeNanjing

    Hanzhongstore

    KunmingNanya store

    store yCenter

    11

    Xianlin store

    Changzhou Wujin store

    Outlet store

    * Nanjing Xinjiekou Store, together with the additional area of 81,098 sq.m., was upgraded to a lifestyle center in April 2014

  • Store Sales

    The leading stylish premium department store chain in second-tier cities, catering for the mid-to-high-end retail market

    Chain Store Years intooperationRetail OFA

    (sq.m.)Lifestyle OFA

    (sq.m.)Total OFA(sq.m.)

    2014 Sales(RMB'M)

    SSSG(%)

    2014 ASP(RMB)

    2013 ASP(RMB)

    1 Nanjing XinjiekouLifestyle Center 18.5 57,182 23,427 80,609 3,121 -11.7% 1,435 1,388

    (1) (2) (3) (3)

    (4) (4)

    2 Nantong 14 5,689 148 5,837 250 -4.9% 1,023 909

    3 Yangzhou 13 27,669 1,212 28,881 1,613 -4.9% 1,039 963

    4 Xuzhou 11 37,039 6,196 43,235 1,932 -6.5% 961 936

    5 Xi'an Gaoxin 8.5 18,518 2,149 20,667 1,054 -12.6% 1,197 1,150(5) (5)

    6 Taizhou 8 32,686 8,194 40,880 831 -0.5% 846 790

    7 Kunming 7 5 31 398 46 641 78 039 655 -2 2% 898 9717 Lifestyle Center 7.5 31,398 46,641 78,039 655 2.2% 898 971

    8 Nanjing Zhujiang 7 20,864 5,643 26,507 580 -13.3% 790 726(6) (6)

    (1) As at 31 December 2014

    12

    (2) Retail OFA of 792,260 sq.m., Lifestyle OFA of 264,562 sq.m. and total OFA of 1,056,822 sq.m. as at 23 March 2015(3) Excluding supermarket sales(4) Including sales contribution from 81,098 sq.m. additional GFA soft-opened in 26 April 2014(5) Subway constructions during the period under review which are expected to be completed in 2015(6) Major store revamp during the second half of 2014

    12

  • Store Sales (Cont’d)

    Chain Store Years intooperationRetail OFA

    (sq.m.)Lifestyle OFA

    (sq.m.)Total OFA(sq.m.)

    2014 Sales(RMB'M)

    SSSG(%)

    2014 ASP(RMB)

    2013 ASP(RMB)

    9 Huai'an 6 27,384 6,316 33,700 505 3.9% 828 775

    (1) (2) (3) (3)

    , , ,

    10 YanchengLifestyle Center 6 44,588 16,568 61,156 1,241 1.3% 895 839

    11 Yangzhou Jinghua 5 5 18 519 696 19 215 476 16 8% 606 55411 Yangzhou Jinghua 5.5 18,519 696 19,215 476 16.8% 606 554

    12 Shanghai 5.5 1,614 0 1,614 155 -49.0% 3,538 3,047

    13 Nanjing Hanzhong 5 5 9 783 445 10 228 279 9 6% 409 386

    (7) (7)

    13 Nanjing Hanzhong 5.5 9,783 445 10,228 279 9.6% 409 386

    14 Nanjing Xianlin 5 29,941 3,549 33,490 714 16.2% 434 431

    (8) (8)15 Hefei Dadongmen 4 6,210 2,338 8,548 88 -47.6% 1,982 2,707

    16 Hefei Baihuajing 4 8,697 1,136 9,833 160 -18.1% 930 851

    (8) (8)

    17 Anhui Huaibei 4 22,348 5,839 28,187 331 10.5% 594 583

    18 Hefei Suzhou Road 4 25,892 6,781 32,673 213 -25.0% 705 735

    (1) As at 31 December 2014

    (9) (9)

    13

    (1) As at 31 December 2014(2) Retail OFA of 792,260 sq.m., Lifestyle OFA of 264,562 sq.m. and total OFA of 1,056,822 sq.m. as at 23 March 2015(3) Excluding supermarket sales(7) Store closed for major revamp since 30 May 2014(8) Subway constructions during the period under review which are expected to be completed in 2015(9) Due to unsatisfactory property condition, OFA was reduced from 46,188 sq.m. to 32,673 sq.m. since Oct 2014

  • Store Sales (Cont’d)

    Chain Store Years intooperationRetail OFA

    (sq.m.)Lifestyle OFA

    (sq.m.)Total OFA(sq.m.)

    2014 Sales(RMB'M)

    SSSG(%)

    2014 ASP(RMB)

    2013 ASP(RMB)

    (1) (2) (3) (3)

    19 Changzhou Jiahong 3.5 23,747 10,952 34,699 91 35.3% 512 450

    20 Suqian 3 38,752 12,655 51,407 373 27.8% 582 470

    21 Liyang 3 30,611 16,060 46,671 204 8.2% 538 490

    22 Xuzhou People's Square 3 15,341 11,812 27,153 260 1.9% 630 553

    23 Kunming Nanya 3 24,964 4,186 29,150 171 6.3% 856 810

    24 Changzhou Wujin 2.5 33,034 8,880 41,914 195 -33.4% 606 842(10)

    25 Yancheng Outlet 2.5 14,568 585 15,153 129 29.6% 337 312

    26 Yancheng JulonghuLifestyle Center 0.3 52,981 28,268 81,249 102 - 700 -Lifestyle Center

    27 Nantong YuanrongLifestyle Center

    Since 20.12.2014 36,726 7,718 44,444 22 - 939 -

    (1) As at 31 December 2014

    14

    (1) As at 31 December 2014 (2) Retail OFA of 792,260 sq.m., Lifestyle OFA of 264,562 sq.m. and total OFA of 1,056,822 sq.m. as at 23 March 2015(3) Excluding supermarket sales(10) Excluding gold and jewellery sales, SSSG would have been -2.0%

  • Self Owned Properties

    Self-owned properties in prime locations account for 60.9%* of our GFA

    * As a percentage of total GFA (sq m ) as at 23 March 2015

    20.9%*Leased from related parties

    18.2%*Leased from

    independent 3rd parties* As a percentage of total GFA (sq. m.) as at 23 March 2015.

    Store(in operation) Owned / Leased

    GFA (sq. m.)

    Nanjing Xinjiekou Owned / Leased 85,303 / 29,242Owned-to-leased GFA ratio

    60.9 %*Owned

    parties

    Nantong Owned 9,297

    Yangzhou Owned / Leased 37,562 / 3,450

    Xuzhou Owned 59,934

    Xi’an Gaoxin Owned 27 287

    Owned-to-leased GFA ratioStore

    (in operation)Owned / Leased

    GFA (sq. m.)

    Anhui Huaibei Leased 34,714

    H f i S h R d L d 45 690Xi an Gaoxin Owned 27,287

    Taizhou Owned 58,374

    Kunming Owned 116,817

    Nanjing Zhujiang Leased 33,578

    Hefei Suzhou Road Leased 45,690

    Changzhou Jiahong Owned / Leased 18,362 / 33,458

    Suqian Owned 65,410

    Liyang Owned / Leased 53,469 / 18,355

    Huai’an Owned 55,768

    Yancheng Owned 95,904

    Yangzhou Jinghua Leased 29,598

    y gXuzhou People’s

    SquareOwned 37,768

    Kunming Nanya Leased 36,870

    Changzhou Wujin Leased 55,200Shanghai Leased 19,668

    Nanjing Hanzhong Leased 12,462

    Nanjing Xianlin Leased 42,795

    Hefei Dadongmen Leased 10 356

    g j

    Yancheng Outlet Leased 18,377

    Yancheng Julonghu Leased 110,848Nantong Yuanrong Owned 94,700

    Danyang Leased 52 976

    15

    Hefei Dadongmen Leased 10,356

    Hefei Baihuajing Leased 12,294

    Total 1,534,387

    Danyang Leased 52,976

    Kunshan Owned 118,500

  • A Broad VIP Customer BaseBase

    A broad and growing VIP customer base continued to strengthen customer loyalty to pave way for long term growth

    VIP consumption

    Over 1,710,300 members* VIP consumption accounted for 55.5% of total GSP in 2014

    pave way for long-term growthVIP members % of Total GSP

    65% 63% 63% 62% 58%56% 56% 60%

    1 400 000

    1,600,000

    1,800,000

    VIP consumption accounted for more than 58% for matured stores2 types: i) G Club: Platinum and Gold application and

    30%600 000

    800,000

    1,000,000

    1,200,000

    1,400,000

    i) G. Club: Platinum and Gold, application and renewal based on spending

    ii) G. Point: Pre-VIP, free application and point awards only

    Point awards exclusive benefits0%0

    200,000

    400,000

    600,000

    2008 2009 2010 2011 2012 2013 2014Point awards, exclusive benefitsIntroduced co-branded credit cards with different banks* As at 31 December 2014

    1616

  • Merchandise Offering

    Offer a wide range of mid-to-high-end merchandises to meet the “one-stop shopping” needs of our customers

    Category2014 GSP

    Contribution

    2013 GSP

    Contribution

    (+/- )% points Top Performing Brands

    Merchandise Mix in 2014

    Apparel & Accessories 51.4% 52.1% -0.7

    Gold, Jewellery and Ti i 20.4% 21.6% -1.2Timepieces

    Cosmetics 8.8% 8.1% +0.7

    Outdoors and Sportswear 4.9% 3.9% +1.0

    Electronics and Appliances 4.5% 4.9% -0.4

    Tobacco and Wines, Household and Handicrafts 4.5% 4.9% -0.4

    Children’s Wear and Toys 2 9% 2 6% +0 3Children s Wear and Toys 2.9% 2.6% +0.3

    Supermarket & Others 2.6% 1.9% +0.7 171717

  • Upcoming New Storesp g

    18

  • Upcoming New Stores

    Upcoming store GFA (sq.m.) Owned / Leased 2015 2016 and onwards

    Jiangning Nanjing @ Leased 144 710 (mid 2015)*Jiangning, Nanjing @ Leased 144,710 (mid 2015)

    Ma’anshan, Anhui @ Leased 87,568 (2H 2015)

    Xinjiekou Block B, Additional @ Managed 23,800 (Dec 2015)

    Wujiang, Jiangsu Owned 57,800 (Dec 2015)

    *

    Suzhou 2, Jiangsu Owned 176,764

    Danyang Additional, Jiangsu Leased 58,100

    Changzhou 3, Jiangsu Leased 60,000

    Chuzhou, Anhui Managed 50,000#

    & *

    Chuzhou, Anhui Managed 50,000

    Hexi, Nanjing @ Owned / Managed 160,000 / 114,000

    Xianlin Additional, Nanjing @ Owned 150,100

    Xuzhou Additional, Jiangsu Owned / Managed 48,800 / 10,000

    d h ( ) @ O d 250 000*Jiangdu,Yangzhou (JV) @ Owned 250,000

    Xi’an3, Shaanxi Leased 62,500

    Total 1,454,142 313,878 1,140,264

    % Year End GFA Increase1,534,387

    20 5% 61 7%

    *

    % Year End GFA Increase(as at 23 Mar 2015)

    20.5% 61.7%

    % of Owned Property (GFA) 53.7% 59.5%

    Estimated Max Capex. (RMB) 1.6 billion Around 1.5 billion each year

    @ To be in the format of comprehensive lifestyle center (全生活中心)

    ^^

    @ To be in the format of comprehensive lifestyle center (全生活中心)* Revise / addition after August 2014 Interim Presentation# 3 years managed contract from day of operation with first right to lease& Including car parking spaces of 44,741 sq.m..^^ Excluding the investment costs for joint venture companies.

    19

  • Development of Brands andDevelopment of Brands and Product Categories

    20

  • Development of Brands and Product Categories

    Time Vallée – watch brand collection shopp

    Grand opened on 9 March 2015.Operating area of 580 sq.m.

    Strong brand portfolioUnparalleled shopping experienceCustomized professional services

    Time Time TravelTravel L’AtelierL’Atelier Secret RoomSecret Room

    21

  • Development of Brands and Product Categories

    Introduce featured popular brandsAttract young consumers and broaden customer base

    Fast fashion:5 brands (such as H&M, UNIQLO) were introduced in 2014Total operating area of 5,840 sq.m.Total operating area of 5,840 sq.m.Total GSP of RMB163 million, grew 49.4% YoY, SSSG 10.2%6 brands (such as ZARA, MANGO) to be introduced in 2015

    UNIQLO at Zhujiang Store MUJI at Zhujiang Store and Kunming Block B

    Creative living galleries:POPMART, POLYMONO and MEETFEEL

    H&M at Kunming Block B Charles & Keith at KunmingBlock B

    GAP at Kunming Block B

    * Cooperation with UNIQLO, H&M and GAP are under operating leasing 22

  • Development of Brands and Product Categories

    d lf d f h ll h

    Increase the floor area for fashion collection store and improve merchandise adjustment capability

    Introduces ALVEARE, a self-operated Korean fashion collection shop at Nantong Yuanrong Store for the first time to integrate resources and enhance operating efficiency and flexibility.

    • Four top Korean stylish brands, namely ZISHEN, VIKI, JENNIS and OLIVIA LAUREN

    • Covering ladies’ consumer goods, such as clothes, shoes, handbags and accessories

    • Operating area of 188 sq.m., GSP of RMB160/sq.m. during the first three days of

    operationoperation

    23

  • Development of Brands and Product Categories

    Sales fairs for unique merchandises

    Take advantage of spacious operating area at lifestyle center and solid VIP customer

    base, introduce sales fairs of Taiwanese and Japanese specialty products

    Taiwan Fairs at Nanjing Xinjiekou Store recorded a GSP of RMB2.18 million during 11

    days of operation

    7 more Taiwan Fairs will be held in different stores in 2015

    24

  • Development of Brands and Product Categories

    Explore new growth drivers and introduce Focus on categories with

    The Group’s categories sales with high growth potential

    p ghigh quality exquisite merchandises high growth potential

    1,3681,393

    1,400

    1,600

    RMB million

    high growth potential

    650775

    800

    1,000

    1,200

    438458

    200

    400

    6002013

    2014DYSON - GSP RMB10,000 per month / sq.m.

    Blueair

    0

    Cosmetics Outdoors and

    sportswear

    Kids' wear and toys

    - GSP RMB17,000 per month / sq.m.

    Elemental Kitchen - GSP RMB7,000 per month / sq.m.

    Source : Nanjing Xinjiekou Store 2014 sales data j g j

    25

  • Investing in and Developing Controllable Merchandise Resources

    Buyout, distribution arrangements and equity investment – provide differentiated fine-living goods to customers, enhance the Group's profit margin

    Introduce high value-for-money foreign exquisite brands

    Develop self-operated brand to fill a gap in the market and enrich product categories

    26

  • Investing in and Developing Controllable Merchandise Resources

    Private label GSPPrivate label merchandise

    250

    300Diversified portfolio

    47 private labels and approximate 400

    RMB million

    207 210245 254

    150

    200

    1.5%16.7%

    3.7%

    p ppcounters

    Comprising luxury items, menswear, ladieswear, shoes, handb

    0

    50

    100ags, accessories, outdoor merchandises, children’s wear and lifestyle merchandises

    Annual GSP of RMB254 million in 2014 02011 2012 2013 2014

    Annual GSP of RMB254 million in 2014

    List of key brands : International Famous Household & children Casual wear

    27

  • Investing in and Developing Controllable Merchandise Resources

    WONDERPLACE Brand’s Development in Korea

    US$ million

    Top Korean stylish brands collection store

    Opened its first store in China at Nanjing 80

    100

    120

    97

    Zhujiang Store on 20 December 2014

    Operating area of 580 sq.m.

    10 stores are expected to be opened in 20

    40

    60

    1423

    43

    1016stores

    22stores

    37stores

    Sales performance

    10 stores are expected to be opened in

    China in 2015 02010 2011 2012 2013 2014

    5144

    storesstores No. of stores

    28

  • Investing in and Developing Controllable Merchandise Resources

    XESS

    New popular brand from Seoul “Fashion Week”

    XESS opened its first two stores in China at Nanjing Xinjiekou Store and Kunshan Store

    31 J 2015on 31 January 2015

    12 stores are expected to be opened at Golden Eagle premises in 2015

    29

  • Investing in and Developing Controllable Merchandise Resources

    CAROLL

    French classic ladieswear, with approximately 500 retail outlets worldwide

    Exclusive partnership in China

    Opened its first outlet in China at Nanjing Xinjiekou Store on 14 February 2015

    7 more stores to be opened at Golden Eagle in the next two years

    30

  • Investing in and Developing Controllable Merchandise Resources

    Reform cooperative relationships with established well-known brandsOptimize cooperative relationships consistently, and started to cooperate under a direct sales business model

    Deepen the win-win cooperation with brand suppliers, strengthen single-product management

    Reduce the risk of launching new proprietary brands into the marketReduce the risk of launching new proprietary brands into the market

    Enhance gross profit margin and increase gross profit from brand operation

    Strengthen news stores’ merchandise procurement and sourcing capabilities

    Northland Generated RMB35.32 million GSP in 2014 Lining Generated RMB9.61 million GSP in 2014

    31

  • Investing in and Developing Controllable Merchandise Resources

    G-MartAchieving an average gross profit margin of 20.9%, an increase of 1.3 percentage points, higher than the Group’s average gross profit margin

    Developed Golden Eagle Food Festivals, strengthened shopping experience, created differentiation and gained popularity

    GSP of supermarketsGSP of Nanjing Xinjiekou Store

    supermarket

    RMB million RMB million

    250

    300

    350

    800

    1,000

    1,200

    Souvenir, light meals and

    Food, non-food, fresh food

    762

    1,001

    235 218

    306

    o RMB million

    100

    150

    200

    400

    600

    800health supplements

    Target in 2015462 377

    704

    151

    218

    121

    0

    50

    2013 2014 2015E

    0

    200

    2013 2014 2015E

    * Nanjing Xinjiekou Store supermarket was closed for two months for renovation and upgrades in 2014

    300 327 84 97

    Bashu Food Festival Organic Rice FairYunnan Food Festival Lunar New Year Folk Fair 32

  • Investing in and Developing Controllable Merchandise Resources

    O d 13 lf t d d 1 f hi d t i l

    Mr. PizzaAnnual GSP of

    Joint Venture between

    70

    80

    Opened 13 self-operated and 1 franchised stores, average single-store operating area of 315 sq.m..

    The number of stores is expected to increase to 40 at the end of 2015

    Joint Venture between GE and Mr. Pizza

    RMB million

    7330

    40

    50

    602015

    Stores at Golden Eagle: Nanjing Xinjiekou Store / Yangzhou Store / Yancheng Julonghu Store / Nanjing Zhujiang Store / Nantong Yuanrong Store

    210

    10

    20

    30Store / Nanjing Zhujiang Store / Nantong Yuanrong Store

    Generated GSP of RMB13.2 million during the first 8-month operation at Nanjing Xinjiekou Store

    2014

    2013

    2013 2014As at 31 December 2014

    33

  • Investing in and Developing Controllable Merchandise Resources

    POPMART

    Beijing TianjinJiangsuOpened 12 self-operated and 1 franchised stores, average single-store operating area of 170 sq.m.. Beijing

    8 storesTianjin

    1 storeJiangsu

    4 stores

    g p g q

    The number of stores is expected to increase to 35 at the end of 2015

    Zhongguancun – Oumeihui

    Chongwenmen – Glory City

    Wangfujing – APM

    Jiuxianqiao – INDIGO Mall

    Xizhimen – CapitalMALL

    Tianjin Hang Lung PlazaYancheng - Golden Eagle Julonghu Store

    Nanjing - Golden Eagle Xinjiekou Store

    Nanjing - Golden Eagle Zhujiang Store

    Variety of interesting goods, 3000 SKUs per store

    Stores at Golden Eagle:Yancheng Julonghu Store / Nanjing Xinjiekou Store / Nantong Yuanrong Store / Nanjing Zhujiang Store Taiyanggong - CapitalMALL

    Tongzhou – Wanda Plaza

    Wudaokou Shopping Centre

    Nantong – Golden Eagle Yuanrong S tore

    Nantong Yuanrong Store / Nanjing Zhujiang Store

    Jointly develops a variety of interesting promotion gift items with the Group Annual GSP

    As at 31 December 2014

    20

    25

    3026

    RMB million

    5

    10

    15

    20

    12

    2014

    2013

    0

    5

    2013 2014 34

  • Integration ofIntegration of Marketing Resources and VIP ServicesVIP Services

    35

  • BIG DAY

    Focus on 19 key promotional events for 68 “BIG DAYS” during the year

    Integrate chain stores’ resources, unify promotional campaigns with key merchandise brands

    Achieve both GSP and operating profit growth

    244250

    300RMB million

    192

    150

    200

    250

    100%16%

    69

    0

    50

    10024%

    0Double 11 Shopping Festival

    Christmas Valentine's Day

    36

  • BIG DAY

    Valentine’s Day celebration cooperation with key merchandise

    brands Same store GSP per sq m

    6,449

    6 000

    7,000

    Same store GSP per sq.m.

    RMB

    3,6484,000

    5,000

    6,000

    3,037 3,070

    ,

    1 299 1,3772,000

    3,000

    ,

    783 9511,299 ,

    0

    1,000

    Chow Tai Fook Clarins Guerlain Estee Lauder

    37

  • Expand VIP customer base

    N b f VIP bIssued China Construction Bank and Bank of Communications Co-Brand VIP Credit Cards in 2014VIP members

    ‘000

    Number of VIP members

    Introduced “Hipster Card” to engage young customers

    1,170

    1,710

    1 0001,2001,4001,6001,800

    600743

    8251,020 1,070

    200400600800

    1,000

    As at 31 December2014

    0200

    2008 2009 2010 2011 2012 2013 2014

    38

  • Allowing Customers to enjoy a Comprehensive Lifestyle with a VIP Card

    Issuing a VIP card to allow customers to enjoy comprehensive lifestyle services, including

    shopping at department stores, food and beverage, hotels, real estates, automobiles and online

    overseas shoppingHotelsHotels

    Department StoresStores

    Overseas Shopping

    Food and Food and BeverageBeverage

    AutomobilesAutomobiles

    Real Real EstatesEstates

    39

  • Allowing Customers to enjoy a Comprehensive Lifestyle with a VIP Card

    Automobile integrated services

    Operates Volkswagen 4S shops, offering international luxury automobile sales, automobile repairs and inspection services

    Future new business

    Sales and integrated services for Tesla and imported luxury automobiles

    Chain operation of automobile integrated services provides extensive value-added services to VIP customers including

    automobile repair, maintenance, modification and car beauty

    4S stands for Sales, Spare part, Service and Survey

    40

  • Allowing Customers to enjoy a Comprehensive Lifestyle with a VIP Card

    Aquarium

    Became first to introduce an aquarium in a department store, enhance customers’ shopping experience and increase foot trafficChangzhou Jiahong Aquarium opened in January 2014, operating area of 5,000 sq.m. and served 150 000 visitors during its first year of operation

    q150,000 visitors during its first year of operation More Golden Eagle Aquariums to be opened in Nanjing, Yancheng and Suqian in the next three years

    41

  • New stores opened since 2014

    42

  • Effective Implementation the Concept ofComprehensive Lifestyle CentersCentersIn the past 12 months, a total of 5 comprehensive lifestyle centers with an average GFA of 98,000 sq.m. characterized by sizeablescale, comprehensive amenities and diverse shopping experience, were opened. These stores are customized to cater for consumptiondemands of respective cities, so as to establish a distinctive format and strengthen the leading position in the market.

    西安 Xi’an

    11上 海

    15

    陕 西Shaanxi 江 苏

    Jiangsu 徐州 Xuzhou

    22安 徽 6611

    1144

    上 海Shanghai

    淮北 Huaibei

    泰州 T i h扬州

    盐城 Yancheng宿迁 Suqian

    淮安 Huai’an11

    1122

    22

    1122 11

    安 徽Anhui

    66

    昆明 Kunming

    11 11

    云 南Yunnan 南 京

    Nanjing

    南通 Nantong

    泰州 Taizhou扬州Yangzhou

    11

    1122

    1133 22

    丹阳Danyang 11

    11

    11 11

    合肥 Hefei

    常州 Changzhou

    11

    33

    上海Shanghai

    11

    溧阳 Liyang 11

    昆山g

    分店数量No. of stores

    Lifestyle Center

    Department Store

    7

    A t 23 M h 2015

    昆山Kunshan

    43

    Department Store

    Total

    22

    29

    As at 23 March 2015

  • Effective Implementation the Concept ofComprehensive Lifestyle CentersCenters

    Nanjing Xinjiekou Lifestyle CenterlGross Floor Area: 114,545 sq.m.

    Opening date: 26 April 2014

    Block A and Block B are interconnected

    with a space corridor

    Introduced over 100 international stylish

    brands to Nanjing for the first time

    G-Mart achieved record-high results

    among the premium supermarkets in

    Nanjing during its first year of operation

    2,5682,500

    3,000RMB

    BLOCK B monthly GSP per sq.m. in 2014

    1,466

    500

    1,000

    1,500

    2,000

    ,500

    0

    500

    May Jun Jul Aug Sep Oct Nov Dec44

  • Effective Implementation the Concept ofComprehensive Lifestyle CentersCenters

    Yancheng JulonghuLifestyle Center

    The third store in Yancheng City

    Gross Floor Area: 110,848 sq.m. Opening date: 6 September 2014

    The third store in Yancheng City

    Integrated a wide range of functions including aquarium, children’s playground, G-Mart the premium supermarket and over 60 specialty F&B

    Soft opening Grand opening 114 daysSoft opened on 6 September 2014:First 3-day of operation GSP of over RMB11 million and over 280 000 visitors

    Grand opened on 29 November 2014:9-day of operation GSP of over RMB18 million and over 400,000 visitors

    As at 31 December 2014, in 114 days of operation:GSP reached over RMB100

    illi280,000 visitors million

    45

  • Effective Implementation the Concept ofComprehensive Lifestyle CentersCenters

    Nantong YuanrongLifestyle CenterLifestyle Center

    Gross Floor Area: 94,700 sq.m. Opening date: 20 December 2014

    The second store in Nantong City

    During first 3 days of operation:

    - GSP over RMB15.0 million

    - Over 300,000 visitors

    46

  • Effective Implementation the Concept ofComprehensive Lifestyle CentersCenters

    Danyang Lifestyle Center

    The first mega one-stop

    Gross Floor Area: 52,976 sq.m. Opening date: 1 January 2015

    commercial complex in Danyang

    During first 3 days of operation:

    - GSP of over RMB8 millionGSP of over RMB8 million

    - Over 180,000 visitors

    47

  • Effective Implementation the Concept ofComprehensive Lifestyle CentersCenters

    Kunshan Lifestyle CenterGross Floor Area: 118,500 sq.m.

    Operates the Group’s first light luxury collection store with brands such as POUR LA VICTOIRE, ROVIMOSS

    Opening date: 31 January 2015

    The first large kids section covers all ages, introducing brands such as Nautica Kids, jnby by JNBY

    The largest premium supermarket in the city with an operating area of 6,100sq.m.

    During first 3 days of operation:During first 3 days of operation:

    - GSP of over RMB11.50 million

    - Over 160,000 visitors

    48

  • 49