2015AnnualReport

2015 Board of Directors

James BaillieBeverly Beavers Bernice BennettDonna CiappinaDaniel Clague, TreasurerIrene ClagueMary Collins Constance DiLegoSuzanne Djusberg

Pamela Dudley Janice FitzgeraldBarbara Garvey, Secretary/ClerkKaren HallNancy Hill, Vice PresidentJoan Jolley Carole JuliusDolores KentTheodore Lang, President

Robyn MittonPatricia MustacarosDorothy NealBeverly PavasarisMaureen SaundersPaula Schlosser Agnes SmithVicki Souza Richard Young

2015 Money Management Advisory Council

Birtuka Amakelew, Nichole Anderson, Diane Bernier, Thomas Donahue, Edward Flynn, Patrick Hamilton, Teresa Kourtz, Dianne Martin, Joseph Mitchell, Ian Oppenheim, Alejandro Perez, Paula Schlosser, Michael Torrieli, Susan Willis

2015 Mayflower RSVP (MRSVP) Advisory Council

Mary Ellen Bavaro, John J. Lanzoni Jr., Kristin Vokey Muratore, Deanna P. Nealey, Ellen Remlinger, Ronald Spring,

Diana L. DiGiorgi, Executive Director/CEO

In memory of Margaret Meninno dedicated Board Director since 2001

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OCES Acquires Mayflower Retired & Senior Volunteer Program

OCES acquired Mayflower Retired & Senior Volunteer Program (RSVP) as of April 1, 2015. Mayflower RSVP was founded 41 years ago with the mission of helping adults age 55 and older remain active and healthy by providing them with volunteer opportunities in their communities.

Recently OCES was awarded a three-year grant from the Corporation for National and Community Service to operate the RSVP in Plymouth County with focus on Economic Opportunity, Education, Veteran and Military Families and Healthy Futures.

Cultural Competency

In 2014 OCES convened a Cultural Competency Committee consisting of 7 employees representing a variety of OCES programs. The goal of this committee was to first develop a Welcoming Statement to support the OCES mission and to illustrate that OCES welcomes and serves all individuals. In 2014, the committee was proud to announce the statement: “OCES aspires to welcome everyone without exception! Whether you are looking for help or are interested in helping others, we are here to support you”. To illustrate this powerful statement, the committee worked with Shields Design of Plymouth to create a plaque that could be posted in our offices and is pictured on the front of this Annual Report. The committee continues its work on incorporating this statement into all areas of agency practice such as our website, brochures, forms, and other formats to visually present our commitment.

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Aging and Disability Resource Consortium

ADRCs serve people age 60 or older, and individuals with disabilities of any age. With a single contact to one of the member agencies, staff work together to connect individuals with the appropriate services and supports to help people live independently in the community. To the consumer this is a seamless process where No Wrong Door is really All the Right Doors!

The core functions of ADRCs are:• Information and Referral (I&R)• Transition Planning and Coordination• Options Counseling (OC)

The Aging and Disability Resource Consortium of Southeastern and Southern Massachusetts (ADRC SE SM) is a partnership between Aging Services Access Points (ASAPs) and Independent Living Centers (ILC). Together we ensure there is No Wrong Door when an individual contacts any one of the six member agencies for assistance or information about available services. The six agencies include Bristol Elder Services, Coastline Elderly Services, Independence Associates, OCES, South Shore Elder Services and Southeast Center for Independent Living.

Plymouth Supportive Housing

OCES is proud that the Executive Office of Elder Affairs (EOEA) awarded us a contract to expand our current Supportive Housing Program (SHP) in Plymouth, MA! The Massachusetts SHP, a collaboration of the EOEA and the Department of Housing and Community Development (DHCD), is available in 41 senior public housing locations statewide and serves 6,360 senior residents.

OCES and the Plymouth Housing Authority (PHA) work collaboratively, providing an “assisted living like“ environment, with on-site service coordinators as well as access to 24-hour on-call assistance provided by one of our provider agencies. In addition to daily services, OCES staff coordinate a variety of social, educational and recreational onsite events to increase resident interaction and to decrease social isolation. For example, the SHP reached out to the local Salvation Army Sergeant to coordinate food distribution at all 5 sites. This program is now serving 165 residents on a monthly basis! Another fun and meaningful event that has been spurred on by resident interest and SHP support is the development of a community garden. These are just a few examples of exciting events that are taking place.

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Intensive Care Management

ICM is a new program developed with EOEA to respond to the increased need for intensive services to support individuals in either retaining or accessing home care services. ICM is a care management level that provides a more rigorous and time intensive delivery of support to individuals who may be resistant to services or with behavioral health needs that are putting them at risk. Through ICM, OCES has provided services to 13 consumers since the program began in January 2015.

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Money Follows the Person

The overall purpose of the MFP Demonstration Program is to support and assist aging individuals and people with disabilities as they transition from long-term care facilities to community settings of their choosing. During FY15 OCES transitioned 53 people into a variety of locations including apartments, family homes, group homes, and Adult Family Care. The length of time people lived in facilities prior to transition back to the community ranged from 6 months to 8 years. OCES Transition Support Team Advisors and Registered Nurses worked collaboratively with each consumer and other community supports to make these transitions successful.

One situation involved Mr. N. who had resided at an area Skilled Nursing Facility for many years. Mr. N. had a history of homelessness, substance abuse, behavioral health issues and has physical disabilities; public housing was not an option. OCES worked with Mr. N. to develop a transition plan, taking into account his preferences, needs and history. Mr. N. is very social and decided he wanted the opportunity to live with a family; he was matched with a family in an Adult Family Care program. Preparing to move, Mr. N. shopped with OCES staff to purchase household items and furniture funded by MFP. Mr. N. described the shopping day as “the happiest day of my life”.

In 2015, at age 64 and after 8 years in the SNF, Mr. N. returned to the community. He has an Individual Supports Person through Massachusetts Rehabilitation Commission who provides Mr. N. with socialization opportunities and other community supports. Mr. N. is grateful and happy to have a second chance at living in the community.

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Testimonials

Thank you all very much for your care and support for my Mom. It was truly a blessing to have such wonderful people helping my Mom and

me on this difficult journey. God Bless you all.

There is no place like home and with your help I can be home.

I want you to know how grateful I am for all the services that Old Colony provided and still provides, not only to my mother but to so many people in need. On behalf of my mother and myself we are much appreciative.

Pets Eat Too The Pets Eat Too Program is in its second year. The program is made possible by a grant from the Banfield Charitable Trust; this year 79 consumers were served totaling 43 dogs and 69 cats. All of our consumers really appreciated the help. Pets make wonderful companions, offer unconditional love and can play an important role in healthy aging.

Thank you for bringing the cat and dog food to our home.I feel very blessed to have you in our lives.

I cannot find enough words to express how it feels to be able to hear again and to hear my great grandchildren talk to me. You are an asset to

OCES. Thank you again and again.

OCES Sources of Revenue (FY15 Total $38.7 Million)

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($1.2M)

($1.1M)

59% State - Executive Office of Elder Affairs

23% Senior Care Options & One Care Plans

12% MassHealth

3% Federal - Old Colony Planning Council

3% Other Grants & Donations

($22.9M)

($9.0M)

($4.5M)

OCES’ ASAP Service AreaAbington, Avon, Bridgewater, Brockton, Carver, Duxbury, East Bridgewater, Easton, Halifax, Hanover, Hanson, Kingston, Lakeville, Marshfield, Middleboro, Pembroke, Plymouth, Plympton, Rockland, Stoughton, Wareham, West Bridgewater, Whitman

Adult Family Care and Personal Care Attendant Programs are provided in additional surrounding communities; Retired and Senior Volunteer Program is throughout all Plymouth County.

Staff OCES’ 213 staff members served more than 18,470 people this year.

OCES acknowledges all who gave so generouslyThe following is the most inclusive list compiled, we apologize for any omissions or errors.

From IndividualsGloria AdkisonMr. & Mrs. R. Anderton & JadeBonnie BatistaMr. & Mrs. Raymond BoyleMr. & Mrs. Millard CassadyFamily of Theresa ChoatePauline CollinsVivian CrowleyMr. & Mrs. Kevin Cummings

David RodenbushJenna SchlosserJonah SchlosserMary SciaraSherri StricklandJack SwartzTim ValentineSandra WoodsRaymond Yezukevich

From Businesses, Groups and Clubs Amazon SmileBanfield Charitable TrustBrockton Housing AuthorityEnterprise Charitable FoundationFriends of Brockton Council on AgingFriends of Plymouth Council on Aging

Beverly DowerAbner FrancisDonald GarandMarie GuaraldiRobert HammondMr. & Mrs. L. HildenbrandMarion HincheyPriscilla JesseChristos Kotsiopoulos

In memory of: Albert Anderson, Irene Arkuszewski, Lynne Blake, Duane Feeley, Emily McKenna, David MedrosDorothea O’Donnell, Anna Olbinsky. Patrick Perkins, Sr., Roger Perron, Malcome Simpson, Lillian Swartz, Frances Woods, Grace Wyndham

In honor of: Berthia Baillie, Elisabeth Merra

MountainOne Community GrantThe Murphy Family TrustNetwork for GoodOld Colony Planning CouncilUnited Way of Greater Plymouth Walker ClayW. Elementary School, Plymouth

George E. Curtis Charitable TrustHoward Home TrustKatherine C. Pierce TrustLitecontrolMASS Housing – Lee A. Mandillo GrantMcNulty Fund

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Mr. & Mrs. Brian LordKathleen McKenna Jeffrey MerraJames MileskiMary O’ConnellNathan OlbinskyMr. & Mrs. John PeloseMr. & Mrs. Lou PoillucciIrene Presseault

From IndividualsMs. Chelsey AugerMr. Christopher BatesMs. MaryEllen Bavaro Ms. Kelly BeckettMs. Theodora BourassaMs. Sandra BowersMr. Josh BrunoMs. Margie BurgessMr. & Mrs. Edward & Nina CallahanMrs. Iris CapobiancoMrs. Diana CaprioMs. Kristine CarpenterMrs. Brenda CarrensMs. Georgia ClancyMr. Don ClarkMrs. Maureen Connolly Ms. Jane CorennenMr. Walter DevereauxMr. & Mrs. Michael & Nancy DezelanMrs. Diana DiGiorgiMrs. Marie FedericoMs. Elaine Fiore

MRSVP acknowledges all who gave so generouslyThe following is the most inclusive list compiled, we apologize for any omissions or errors.

Ms. Charlene GeraghtyMs. Leslie HickeyMr. David HosfordMrs. Katharine HurdMs. Sandy IversMrs. Louise JaveryMrs. Carol Johnson Mr. George JohnsonMrs. Jean JohnsonMr. & Mrs. Ted LangMr. John Lanzoni Jr. Mrs. Susan LarkinMs. Darcy Lee Mr. William LynchMs. Sandy MacFarlaneMr. & Mrs. Michael MaybruckMs. Joanne McNally Ms. Constance Michaels Ms. Joanne MooreAtty. Kristin Vokey Muratore Ms. Robin MurrayMrs. Deanna Nealey

Mrs. Janice Norton Mr. Joseph NortonMr. Robert PiersonMr. Richard PoirierMs. Linda ReidMrs. Ellen RemlingerMr. David RobinsonMr. Lloyd RosenbergMs. Jo RutkauskasMrs. Sheila SheridanMrs. Rochelle SmithMs. Cheryl SoaresMr. & Mrs. Ronald Spring Mr. & Mrs. James SullivanMs. Gretchen SwanMs. Cynthia SykesMr. & Mrs. Timothy TraskMr. Roger WhiteMrs. Barbara WidmayerMr. & Mrs. Roger & Susan WillisMs. Mary WillisMs. Jenny Woodward Mr. & Mrs. Robert Woodward Jr.

In memory of: C. John Corr

In honor of: Joan Thompson-Stein

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From Businesses, Groups and Clubs

1620 Investment Advisors, Inc. 42 Degrees North Restaurant & LoungeAAA Northeast Anna's Harborside GrilleApex Boston Group, Inc.Aristocracy SalonAroma Tavern and GrillBayada Home Health CareBertucci'sBeth Israel Deaconess Hospital Plymouth Boston Harbor CruisesBoston Red SoxBoy Scouts of AmericaBradford's LiquorsBridgewater Savings BankCafe StregaCameron's on the GreenCaptain John Whale Watching & Fishing Tours CareWell Adult Day Care CenterCarole's FlowersC-Lee's Hair SalonCollections on CourtColony PlaceCombined Federal Employee CampaignComfort Inn PlymouthCotuit Center for the ArtsDr. BackupEco Chic Gift Boutique

Edaville USAElizabeth A. Pineault PC, CPAFriends of the Kingston Council on AgingGallery Grille and PizzaGolden Gull Studios, Inc.HarborOne BankHeritage Museums & GardensHilton Garden Inn PlymouthHyatt Boston HarborHyline CruisesJust for You JewelryKarmaKiwanis Club of Kingston/DuxburyMacy's Shop For A CauseMamma Mia'sMiddleborough Council on AgingMirbeau Inn & Spa at the PinehillsNew England AquariumOld Colony Elder Services, Inc.One Stop Painting & RenovatingPartyLitePeabody Essex MuseumPediCab of Plymouth & CambridgePilgrim Society/Pilgrim Hall MuseumPlimoth PlantationPlymouth 400, Inc.Plymouth Area Chamber of CommercePlymouth Philharmonic Orchestra

MRSVP acknowledges all who gave so generouslyThe following is the most inclusive list compiled, we apologize for any omissions or errors.

Plymouth Rehabilitation & Health Care CtrPort BistroPowder Horn Press, Inc.Reflections Salon & SpaRockland TrustSalem TrolleySeastreak LLCSetting the Space InteriorsSimply Soothing Sanctuary & MassageSouth Shore Art CenterStop & Shop Supermarket New England Div.Stowell's Cafe & DeliThe Clean TeamThe Eleanor F. Langan FoundationThe Steamship AuthorityTriffletti & Costa, P.C.United Health GroupUnited Way of Greater Plymouth County United Way of MA Bay, and Merrimack ValleyVERC RentalsWater Street CafeWater WizzWaterfront Bar & GrillWaverly Oaks Golf ClubWestport Rivers Vineyard & WineryWhite Cliffs Cares CommitteeWhite Cliffs Country ClubWilde FlowersWinokur, Serkey & Rosenberg, P.C.

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144 Main StBrockton MA 02301

Phone 508-584-1561 Fax 508-897-0031www.ocesma.org