Project ManualFor the Project “Technical Assistance to AERS – Approximation of NRA

tasks to the Third Energy Package”Contract Id. No: Europe Aid 138046/IH/SER/RS

Project (Working Group) leaders:

AERSMr. Petar Maksimovic email: petar.maksimovic @aers.rs

phone: + 381 6350168

mobile: + 381 64 8362527

Mr. Milan Petrovic, PhD email: milan.petrovic@aers.rsphone: + 381 11 6350165mobile: + 381 64 8998241

ConsultantMr. Nikos Tsakalidis email: nikostsakalidis@yahoo.gr

phone: +381 11 3345588 (office in Belgrade)

mobile: +306946567446

Mr. Ioannis Stefanou email: ist@ldk.gr

phone: +381 11 3345588 (office in Belgrade)

mobile: +30 6972 838878

DOCUMENT TITLE: T0 Project manual

VERSION: 1.0

LAST REVISION DATE: 17.09.2018

FILE:

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Table of contents

Contents1 Project Manual..................................................................................................................1

1.1 Introduction...............................................................................................................1

2 Contact information...........................................................................................................22.1 Responsible on behalf of AERS................................................................................22.2 AERS Address Book.................................................................................................52.3 Responsible on behalf of the Consultant..................................................................82.4 Project Experts’ Address Book................................................................................15

3 Communication rules......................................................................................................163.1 e-mail Communication...................................................................................................16

3.1.1 Communication rules..............................................................................................163.1.2 Modification of documents..................................................................................163.1.3 Agreement on documents...................................................................................16

4 Document Identification..................................................................................................174.1 Identification of e-mails...........................................................................................174.2 Identification of attached documents.......................................................................174.3 Identification of printed documents.........................................................................17

1 Project Manual

1.1 IntroductionThis document describes the interactions between AERS Working Group and the Consultant’s Counterpart team during the project implementation. It does not arrange the interactions between the Consultant and CFCU, Ministry of Mining and Energy and EU Delegation in Serbia.

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2 Contact information2.1 Responsible on behalf of AERS

COMPONENTS AND TASKS

Component 1: Approximation of AERS tasks to the new EU energy acquis (Sub-Team Leader: Mr. Nebojsa Despotovic)

Legal and Regulatory Policy Sub- Team

Dpt. for Economics Technical Dpt. Legal Dpt. IT

dr G

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Milo

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gana

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Petr

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1.1: Assessment and upgrading AERS regulatory framework for quality of service

2 2

2 2 2 2 2 2 2 2 1 2 2 1 2 2 1 2 1 2 2 2 2 2 2 2

1.2: Establishing criteria for assessing the need for price regulation in certain electricity market segments

2 1 1 2 2 2 2 2 2 1 1 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2

1.3: Establishing criteria for abolishing the Supplier of Last Resort in the electricity sector 2 1 1 2 2 2 2 2 2 2 1 2 2 2 2 2 2 2 2 2 2 2 2 2 2 21.4: Tools for assessing plans for smart meters roll- out 2 2 1 2 1 2 2 2 2 2 2 1 2 2 1 2 2 2 2 2 2 2 2 2 2 21.5: Amendments to the connection charges methodology (introducing “second comer” rules) 2 2 1 2 1 2 2 2 2 2 2 1 2 2 2 2 2 2 2 1 2 2 2 2 2 21.6: Designing a web-based electricity and natural gas price comparison tool 2 1 2 1 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 1 2 2 2 21.7: TSO certification 2 2 2 2 2 2 2 2 2 2 1 2 2 2 1 2 2 1 2 1 2 2 2 2 2 21.8: TSO and DSO compliance programmes 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 1 1 2 1 2 2 2 2 21.9: TPA exemptions 2 1 2 2 1 1 2 2 2 1 2 2 1 1 2 2 2 1 1 2 2 2 2 2 2 21.10: Legal aspects of TPA contracts 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 1 1 1 2 2 2 2 2 2

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Component 2: Developing regulatory mechanisms supporting network investments (Sub-Team Leader: Ms. Biljana Trivic)

Network Investments Sub- team

Dpt. for Economics Technical Dpt. Legal Dpt. IT

dr G

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Neb

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Mitr

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2.1: Estimation of the Value of Lost Load 2 1 2 1 2 2 2 2 2 2 1 2 2 2 2 2 2 2 2 2 2 2 2 2 2 22.2: Network Development Plans 2 2 2 2 2 2 1 2 2 2 2 1 2 2 1 2 1 2 2 2 2 2 2 2 2 22.3: Regulatory investment incentives 2 1 2 2 1 2 2 2 2 2 2 1 2 2 1 2 2 2 2 2 2 2 2 2 2 22.4: Cross border cost allocation 2 1 1 1 2 2 1 2 2 2 2 1 2 2 1 2 2 2 2 2 2 2 2 2 2 22.5: Assessment of unit costs 2 1 2 2 2 1 1 2 2 2 2 1 2 2 1 2 2 2 2 2 2 2 2 2 2 2

Component 3: Developing regulatory monitoring and enforcement mechanisms (Sub-Team Leader: Mr. Petar Maksimovic)

Regulatory Monitoring Sub- Team

3.1: Review of current monitoring activities of AERS 2 1 1 1 1 1 1 2 2 1 1 1 1 1 1 1 1 2 1 1 2 2 2 1 2 23.2: Upgrading the monitoring process in AERS 2 1 1 1 1 1 1 2 2 1 1 1 1 1 1 1 1 2 1 1 2 2 2 1 2 2

Component 4: Training (Sub- team Leader: Mr. Petar Maksimovic)

Training Sub- team

4.1: Training needs analysis and training plan 1 2 2 2 2 2 2 2 1 2 2 2 2 2 2 2 2 1 2 2 2 2 2 1 2 24.2: Implement and deliver training 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 2 2

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Component 5: Design and specification of IT needs and preparing tender dossier elements for AERS information system (Sub- team Leader: Mr. Dusan Jovicic)

IT sub- team

Dpt. for Economics Technical Dpt. Legal Dpt. IT

dr G

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5.1: Definition of IT needs 1 1 1 2 25.2: Functional design for AERS information system upgrade 1 1 1 2 25.3: Preparation of inputs for the tender dossier 1 1 1 2 2

1: Task Leader

1: participates in Task implementation meetings and contribution to outputs

2: participates in Task implementation if available

Name Surname: Head of Department

Electricity Expert

Natural Gas Expert

Oil& Gas Expert

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2.2 AERS Address Book

Name PositionDirect

Ph. No. e-mailExtensionAERS Council

Dejan Popović Council President dejan.popovic@aers.rsNegica Rajakov Council Member negica.rajakov@aers.rsDejana Stefanović Kostić Council Member dejana.kostic@aers.rsGoran Petković Council Member goran.petkovic@aers.rsAca Marković Council Member aca.markovic@aers.rs

Milan Petrović Special advisor 165 (+381 11) 6350165 milan.petrovic@aers.rsDejan Vasić Special advisor 166 (+381 11) 6350166 dejan.vasic@aers.rs

Technical Department

Aca Vučković Head of the Technical Department 171 (+381 11) 6350171 aca.vuckovic@aers.rsNenad Stefanović Senior expert for electricity 148 (+381 11) 6350148 nenad.stefanovic@aers.rsMilica Vukovljak Senior expert for electricity 155 (+381 11) 6350155 milica.brkic@aers.rsBranka Tubin Senior expert for natural gas 149 (+381 11) 6350149 branka.tubin@aers.rsDejana Milovanović Senior Expert for natural gas 159 (+381 11) 6350159 dejana.milovanovic@aers.rsNebojša Ćulum Senior Expert for O&G 146 (+381 11) 6350146 nebojsa.culum@aers.rsMileva Cvetković Expert for Oil 147 (+381 11) 6350147 mileva.cvetkovic@aers.rsBiljana Trivić Senior expert for electricity 156 (+381 11) 6350156 biljana.trivic@aers.rsAleksandar Popadić Senior expert for natural gas 306 (+ 381 21 2100306) aleksandar.popadic@aers.rsPredrag Makar 164 (+381 11) 6350164 predrag.makar@aers.rs

Dpt. for Economics and FinanceDr Gordan Tanić Head of the Economical Department 170 (+381 11) 6350170 gordan.tanic@aers.rsDijana Unković Senior expert for economics 150 (+381 11) 6350150 dijana.unkovic@aers.rs

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Nebojša Despotović Senior expert for economics 161 (+381 11) 6350161 nebojsa.despotovic@aers.rsMladen Petronijević Senior expert for economics 157 (+381 11) 6350157 mladen.petronijevic@aers.rsSlobodan Jovanović Senior expert for economics 152 (+381 11) 6350152 slobodan.jovanovic@aers.rsTanja Ćirić Senior Expert for economics 154 (+381 11) 6350154 tanja.ciric@aers.rsRužica Jokanović Accountant 139 (+381 11) 6350139 ruzica.jokanovic@aers.rsSuzana Đorović Accountant 138 (+381 11) 6350138 suzana.djorovic@aers.rsIsidora Armuš Senior expert for economics 153 (+381 11) 6350153 isidora.armus@aers.rsMilena Blagojević Junior Expert for economics 163 (+381 11) 6350163 milena.blagojevic@aers.rs

Legal DepartmentDragana Josimović Head of the Legal Department 169 (+381 11) 6350169 dragana.josimovic@aers.rsAna Nikolić Legal Expert for Administrative Affairs 143 (+381 11) 6350143 ana.nikolic@aers.rsAleksandra Babić Senior Legal Expert for Administrative Affairs 144 (+381 11) 6350144 aleksandra.babic@aers.rsZora Grbić Senior Legal Expert for Administrative Affairs 135 (+381 11) 6350135 zora.grbic@aers.rsJagoda Milić Senior Expert for Normative Affairs 145 (+381 11) 6350145 jagoda.milic@aers.rsIvana Spasić Senior Legal Expert for Administrative Affairs 134 (+381 11) 6350134 ivana.spasic@aers.rsDanijela Dimitrijević Junior expert for Administrative Affairs 142 (+381 11) 6350142 danijela.dimitrijevic@aers.rsDragana Barjaktarević Junior expert for Administrative Affairs 136 (+381 11) 6350136 dragana.barjaktarevic@aers.rs

Administrative DepartmentPetar Maksimović Secretary General 168 (+381 11) 6350168 petar.maksimovic@aers.rsDušan Daković PR expert 131 (+381 11) 6350131 dusan.dakovic@aers.rsZoran Kukić IT expert 178 (+381 11) 6350178 zoran.kukic@aers,rsDušan Jovičić IT expert 179 (+381 11) 6350179 dusan.jovicic@aers.rsNatalija Jovanovic Interpreter 137 (+381 11) 6350137 natalija.jovanovic@aers.rsTatjana Ilić Junior expert for Administrative Affairs 132 (+381 11) 6350132 tatjana.ilic@aers.rsLjiljana Kovačević Senior Archiving Officer 141 (+381 11) 6350141 ljiljana.stojsavljevic@aers.rsVesna Nenadić Senior Archiving Officer 140 (+381 11) 6350140 vesna.nenadic@aers.rsSanja Lazarević Senior HR Officer 175 (+381 11) 6350175 sanja.lazarevic@aers.rsMarija Bonić Secretary 130 (+381 11) 6350130 marija.bonic@aers.rs

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Vladimir Lazarević Driver- Currier 133 (+381 11) 6350133 vladimir.lazarevic@aers.rsNada Ćosić Caffe 158 (+381 11) 6350158

AERS SWITCHBOARD (+381 11) 6350130Meeting room 5th floor 162 (+381 11) 6350162Meeting room 6th floor 160 (+381 11) 6350160

Energy Agency of the Republic of Serbia

Terazije 5, 11000 Belgrade, Serbia

2.3 Program Implementation Unit (PIU)

NAME INSTITUTION e-mail addressMilan Petrović, PhD AERS milan.petrovic@aers.rs

Petar Maksimović AERS petar.maksimovic@aers.rs

Aleksandra Babić AERS aleksandra.babic@aers.rs

Tatjana Ilić AERS tatjana.ilic@aers.rs

Ružica Jokanović AERS ruzica.jokanovic@aers.rs

Suzana Đorović AERS suzana.djorovic@aers.rs

Slađana Vukmirica MoME sladjana.vukmirica@mre.gov.rs

Zlatko Stojanović MoME zlatko.stojanovic@mre.gov.rs

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2.4 Responsible on behalf of the Consultant

Tasks/Sub-Tasks

Experts Companies

Nik

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E/G E/G E/G E E/G E E/G G E G E E E/G n.a. n.a.

TL RP RP RP RP NI NI NI RM/NI RM/

NI RM RM/RP RM IT IT

Task 1.1: Assessment and upgrading AERS regulatory framework for quality of service

1.1.1 QoS Regulation in Serbia: Gap Assessment

1.1.2 QoS Indicators and Standards for Electricity and Natural Gas Sectors1.1.3 Regulatory Instructions and Guidelines for Electricity and Natural Gas Network Operators and Suppliers for Submission of QoS Data1.1.4 Upgrade of AERS Regulatory Mechanisms via Integration of QoSTask 1.2: Establishing criteria for assessing the need for price regulation in certain electricity market segmentsTask 1.2: Establishing criteria for assessing the need for price regulation in certain electricity market segmentsTask 1.3: Establishing criteria for abolishing the Supplier of Last Resort in the electricity sectorTask 1.3: Establishing criteria for abolishing the Supplier of Last Resort in the electricity sector

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Tasks/Sub-Tasks

Experts Companies

Nik

os T

saka

lidis

Yian

nis K

elem

enis

Pavl

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Kate

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Kara

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Nik

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Task 1.4: Tools for assessing plans for smart meters roll- out1.4.1 Regulatory Instructions and Guidance for Developing Smart Meters Roll- out Plans for Electricity and Natural Gas TSOs1.4.2 AERS Internal Procedures for Issuing Opinion on Smart meters Roll- out Plans1.5 Amendments to the connection charges methodology (introducing “second comer” rules)1.5 Amendments to the connection charges methodology (introducing “second comer” rules)Task 1.6: Designing a web-based electricity and natural gas price comparison toolTask 1.6: Designing a web-based electricity and natural gas price comparison tool

Task 1.7: TSO certification

1.7.1 TSO Certification- Gap Analysis

1.7.2 AERS Internal Procedure for Certification/ Recertification1.7.3 Regulatory Instructions and Guidelines for Electricity and Natural Gas TSOs

Task 1.8: TSO and DSO compliance programmes

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Tasks/Sub-Tasks

Experts Companies

Nik

os T

saka

lidis

Yian

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elem

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Pavl

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lic

Kate

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Kara

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Davi

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Nik

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1.8.1 Regulatory Instructions and Guidelines for drafting Compliance Programmes and Annual Reports1.8.2 AERS Internal procedure: Assessing TSO and DSO Compliance Programmes and Annual Reports

Task 1.9: TPA exemptions

1.9.1 Regulatory Instructions and Guidelines for Applying for TPA Exemptions1.9.2 AERS Internal Procedure on Assessing TSO and SSO Applications for TPA Exemptions

1.10 Legal aspects of TPA contracts

1.10 Legal aspects of TPA contracts

Task 2.1: Estimation of the Value of Lost Load

2.1 Study on Estimation of VoLL for Serbia

Task 2.2: Network Development Plans

2.2.1 Regulatory Instructions and Guidance for Drafting and Submission of Network Development Plans2.2.2 AERS Internal Procedures for Network Development Plans Approval

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Tasks/Sub-Tasks

Experts Companies

Nik

os T

saka

lidis

Yian

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elem

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Pavl

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Kate

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Kara

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Davi

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Nik

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Ioan

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Arna

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Kosti

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Kate

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2.2.3 AERS Internal Procedures for Network Development Plans implementation monitoring2.2.4 Regulatory Measures for Ensuring Implementation of Electricity and Natural Gas TSO Investment Development Plans

Task 2.3: Regulatory investment incentives

2.3.1 Assessment of Applicable Regulatory Framework Regarding Network Infrastructure Investments2.3.2 Recommendation for Regulatory Investment Incentives for Electricity and Natural Gas Projects

Task 2.4: Cross border cost allocation

2.4.1 Regulatory Instructions and Guidelines for Submitting Requests for Cross Border Cost Allocation2.4.2 AERS Internal Procedures for Assessing CBCA Requests

2.5 Assessment of unit costs

2.5 Study on Assessment of unit costs for electricity and natural gas network infrastructure

Task 3.1: Review of current monitoring activities of AERS

3.1 Review of AERS monitoring and enforcement activities

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Tasks/Sub-Tasks

Experts Companies

Nik

os T

saka

lidis

Yian

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elem

enis

Pavl

e Vu

lic

Kate

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Kara

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Davi

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Nik

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Ioan

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tefa

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Arna

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Orla

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Kosti

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Kate

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Task 3.2: Upgrading the monitoring process in AERS

3.2.1 AERS Internal Procedures for Regulatory Compliance Monitoring3.2.2 Regulatory Instructions and Guidelines for Data Submission for Regulatory Compliance Monitoring

Task 4.1: Training needs analysis and training plan

4.1 Training needs analysis and training plan

Task 4.2: Implementation and delivery of training

4.2 Workshops, ‘on the job’ training and training visits

5.1 Definition of IT needs

5.1 Definition of IT needs

5.2 Functional Design for AERS Information System Upgrade5.2 Functional Design for AERS Information System Upgrade

5.3 Preparation of Inputs for the Tender Dossier

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Tasks/Sub-Tasks

Experts Companies

Nik

os T

saka

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Yian

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elem

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Pavl

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Kate

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Kara

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Davi

d M

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Nik

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Ioan

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tefa

nou

Arna

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Orla

ndin

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Kosti

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Kate

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5.3 Preparation of Inputs for the Tender Dossier

Sector Experience:

E: Electricity

G: Natural Gas

Teams of Experts:

RP: Regulatory Policy

NI: Network Investments

RM: Regulatory Monitoring

IT: Information Technology

Responsibilities:

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Overall management, coordination and QA

Task Leadership

Sub-Task Leadership

Contribution

Essential Remarks:

1. In the course of project implementation some changes might occur in the current allocation of experts per task and sub-task due to an unexpected change in the availability of experts.

2. Regulatory & monitoring pool of experts will complement the required input (to be defined case by case)3. Some experts might belong to more than one team due to their profiles and the complexity of the topics under discussion.

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2.5 Project Experts’ Address BookExpert name Contact Details (e-mail address)

Nikolaos Tsakalidis nikostsakalidis@yahoo.grYiannis Kelemenis yk@kelemenis.comPavle Vulic pavle@vulic-law.comKaterina Karali kkarali.gr@gmail.comDavid Moisis davidmoissis@gmail.comNikolaos Tourlis nikos.tourlis@gmail.comIoannis Stefanou i st@ldk.gr Arlando Orlandini aorlandini@mrc-consultants.comKostis Perrakis kostis.perrakis@gmail.comKaterina Sardi katerina.sardi@gmail.comMiltos Aslanoglou miltos.aslanoglou@gmail.comNikos Kantas kantas.nik@gmail.comVoislav Galic voislav.galic@quiddita.rsBojan Kovacev bojan.kovacev@quiddita.rs

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3 Communication rulesThis chapter describes the rules used for communication between AERS and the Consultant.

3.1 e-mail CommunicationThe normal communication during project implementation is performed via e-mail.

3.1.1 Communication rulesFollowing rules apply:

All e-mail communication uses English language

Attachments to e-mails use Microsoft standard formats (MS Word, MS Excel, MS Power Point).

Every task- related e-mail (including those with draft Outputs) should be addressed to all Working Group members (as defined in Section 2.1 of this Manual) involved in task implementation.

Every Email which has contractual nature should be subject to separate procedure as agreed between CFCU, Ministry of Mining and Energy and EU Delegation in Belgrade. Such e-mails shall be copied also to aers@aers.rs.

3.1.2 Modification of documentsEvery MS Word document, which is sent back to the sender for exchanging comments, updates or other changes shall be modified exclusively with „Track Changes” enabled.

The recipient of such modified documents (AERS or the Consultant) shall review the modifications, accept or reject the modifications.

Any accepted modification shall not carry a modification mark afterwards.

Any rejected modification shall be explained by a new modification or comment.

Any modification of a document shall increase the revision number of the document.

3.1.3 Agreement on documentsAny request for comments or approval related to a project Output made by consultant has to contain reasonably set deadline for reply, generally allowing at least two weeks for its analysis. Such requests shall be addressed to (output-) relevant Working Group members, and copied to aers@aers.rs.

Every e-mail with attached draft Final Outputs (as defined in the ToR), which were previously agreed within the Working Group, should be submitted in English and Serbian language to all PIU members, and copied also to the AERS Council Heads of Departments, as well as to aers@aers.rs.

Any draft Final Output can be considered ready for submission to PSC upon request of the IPA Unit of the Ministry of Mining and Energy addressed to the Consultant to include the topic in PSC Agenda.

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If a document is finally agreed by all involved parties, the Consultant shall create an Acrobat file of the document. This document is sent as reference to all involved parties.

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4 Document Identification

4.1 Identification of e-mailsAll e-mails, which are exchanged, shall use a standard naming for the e-mail subject. This naming consists of the following elements:

EuropeAid/138046/IH/SER/RS (only in case that the e-mail is copied also to the CFCU)

Naming of the Task from the ToR: e.g. T1.1, T2.3, T5.2 etc. T0 shall be used for e-mails related to project management

Short description of e-mail content

The receipt of the e-mail should be confirmed by the receiving side.

4.2 Identification of attached documentsEvery exchanged document shall have a name, which has the following components

a date in format YYYY-MM-DD

Task identification T0, T3.2 etc.

a short name, which gives some information about the contents,

version number, using v0.1, v0.2. etc. for drafts and v1.0, v2.0 for completed documents.

For example: 2018-09-05_T4.1_TNA_v0.1

4.3 Identification of printed documentsEvery printed document shall have a clear indication on the first page, which lists the project, the originator of the document, the revision of the document and the date of the last revision.

It shall also show the filename of the last revision, which was the base for printing.

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