W E S T E R N E L E C T R I C I T Y C O O R D I N A T I N G C OU N C I L

2014 Website

Heather RasmussenCommunications Specialist

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Research

• Internal Survey• Google Analytics• Online Survey• Brainstorming Activities• Current Website Identification• Individual Interviews• Document Management

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What We Learned

19%

8%

62%

11%

Site Users

PerformerParticipantConsumerInquirer

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What We Learned

Improvement Preferences

Site NavigationSearchLook/DesignAccessibilityPage OrganizationUpdated Content

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Remember…

• October 9, 2014 (this evening)• New account signup will be required to access

sensitive information.• Preferred browsers

IE 9+ Chrome 24+ Safari 6+Firefox 18+

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