©2014 Software AG. All rights reserved.

What’s New inAlfabet Release 9.6

April 2014

©2013 Software AG. All rights reserved. 2 |

Alfabet 9.6 Release Highlights

Release Highlights:

• Interoperability with ARIS Business Process Management

• New User Interface

• Service Product Portfolio Management

• Resource Management

©2013 Software AG. All rights reserved. 3 |

EA and BPA cooperation being driven by business reality, e.g. “Age of the Customer”

• Getting the right customer experience will drive business growth retain, service, upsell

• Top four technology priorities of business are all about the customer

• Harmonized systems of engagement need BPM and EA intersection

• Role of BPM is to design the processes that will actively support the envisioned customer experience.

• Role of EAM is to define architecture principles as a basis for decisions and govern how architecture solutions are designed for optimal customer experience

Gartner Strategic Planning Assumption:

“By 2015, over 75% of EA and BPM constituencies will be jointly developing high-level function and process views of the enterprise, using a variety of techniques. ”

Source: Gartner, “To Assess the Impact of Change, Connect ProcessModels With Business Capability Models,” Bruce Robertson, 27 March 2013

©2013 Software AG. All rights reserved. 4 |

Turn individual standpoints into a combined strength

BPM EA

Project FocusEnterprise

Focus

Process KPIs inform EA on the quality of supporting

solutions

Enterprise-wide scope helps harmonize siloed

process initiatives

Understanding of process content helps detect redundant IT

support

Business process view for EA makes business requirements better

understood

Application, project and technology context

enable BPM to understand the impact of

process change

Process excellence and intelligence enables EA

to reduce implementation costs

Future-state planning provides the roadmap context for big process

change initiatives

Planning and implementation

governance ensures success on large

business initiatives

©2013 Software AG. All rights reserved. 5 |

ARIS - Alfabet Repository Federation Layer

A R I S U IA r c h i t e c t / D e s i g n e r /

V i e w e r

ARISDes ign Server

A L FA B E T U I F u n c t i o n a l U s e r /

D a t a E n t r y / V i e w e r

ALFABETRepos i tory

"Sys tems"

"Processes"

• Data maintained in either ARIS or Alfabet can be re-used in the other application to ease data maintenance and to prevent data inconsistencies between the different management tools

• The ARIS-Alfabet interoperability allows for the regular synchronization of data between ARIS and Alfabet.

©2013 Software AG. All rights reserved. 6 |

UI Interoperability: Aligned User Experience

ARIS U IA r c h i t e c t / D e s i g n e r / V i e w e r

ALFABET UIB u s i n e s s U s e r / A n a l y s i s U s e r

N a v i g a t e t o

P ro c e s s

• User can easily traverse between the user interfaces of ARIS and Alfabet for a 360-degree view of business processes and their corresponding application portfolios.

N a v i g a t e t o S y s t e m

©2013 Software AG. All rights reserved. 7 |

New User Interface

• HTML 5-based client - independence of the Alfabet user interface from the underlying browser platform

• improves usability, provides a uniform look-and-feel for ARIS/Alfabet interoperability and further increasesperformance in globallydistributed environments

• with release 9.6, userscan view all availablereports in the newinterface

©2013 Software AG. All rights reserved. 8 |

Service Product Portfolio ManagementDrivers:

• In a portfolio management concept, the service product portfolio can be optimized for• greater performance, standardization, simplification

higher agility in delivering on business demand

• Analyze the impact of changes to application and technology portfolios on IT services in terms of availability and SLA-conformity

• Understand who consumes and who sponsors IT services

• Coordinate the analysis and planning of changes to IT services with the projects delivering on those changes.

S e r v i c e P r o d u c tPo r t f o l i o s

P r o j e c tPo r t f o l i o s

A p p l i c a t i o n Po r t f o l i o s

Te c h n o l o g y Po r t f o l i o s

©2013 Software AG. All rights reserved. 9 |

Service Product Portfolio ManagementFeatures:

• A service product is owned by an organization and made available to other entities

• A service product consists of one or more service product items, which are associated with objects such as applications, components, organizations, or other service products

• Service consumption is represented through a contract for delivery of the service product. Each service product is coupled to its service level agreement (SLA) to define measures such as Service Desk Support Hours, Target Resolution Time, or Maximum Number of Test Failures, etc.

• Service products have a lifecycle, object state, and release status definition

• Access to service products may be governed by mandatesS e r v i c e p r o d u c t i t e m 1

S e r v i c e p r o d u c t i t e m 2

S e r v i c e p r o d u c t i t e m 3

Contractfor

deliverySLA

©2013 Software AG. All rights reserved. 10 |

Service Product Portfolio Management

©2013 Software AG. All rights reserved. 11 |

P r o j e c t s

A p p l i c a t i o n s

Resource Management“Resource” concept supports the planning of enterprise resources. A resource:

• is any entity that is needed as a source of support for another entity in the enterprise IT

• can be provided by organizations, skills, applications, devices, deployments, etc.

• is requested by typically a project, service product, or organization

• is associated with a cost type and includes the amount needed and total cost

• has a time schedule for requested and provided resources

P r o j e c t s

D o m a i n P l a t f o r m s

S t a n d a r d P l a t f o r m s

A p p l i c a t i o n s

S e r v i c e P r o d u c t O r g a n i z a t i o n

Resources

Resource Requestors