WorkingSm@rt using Microsoft OutlookProgramme Evaluation Summary 2014

Over 1,000 companies and 17,200 individuals from around the world have completed our workshop effectiveness questionnaire since it was launched almost seven years ago. In the last year 177 new companies and almost 2,950 individuals have completed the questionnaire. When asked “How much time have you gained each day as a result of the programme?” The average of all the respondents, for all companies was +61 Minutes per day per person.

When asked “In what areas and by how much have you increased your effectiveness in the following areas?” – the average improvement identified by respondents was:

The following are a few of the companies and organisations that have participated in the evaluation since it was launched in 2007:

Air CanadaAlcatel LucentARCOAstraZenecaAutodeskBaker PetroliteBechtelBellBMWChevron

CitigroupDellDel MonteEMCEnbridge PipelinesFMCFrito LayHome DepotHoneywell / LuscombeIntercontinental Hotels

Jaguar Land RoverKPMGLloydsMichelinMicrosoftNestléOracleQualcommPfizerSalesforce.com

SiemensStandard Chartered BankTeck Cominco Ltd.The Boeing CompanyThyssen KruppVerizonVISA EuropeVMwareWebexXerox Corp.

Essential Skills % Increase / Improvement

Managing Email and technology tools 51 %

Tracking Communications 47 %

Managing Information 44 %

Finding Information 50 %

Planning and Organization 54 %

Delegating/Assigning work 35 %

Getting results/following up from meetings 35 %

Stress reduction 43 %

Improved teamwork 40 %

Balancing work/life demands 40 %

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