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2013
INSERT COMPANY LOGO HERE
2013 North American SSL Certificate Product Leadership Award
2014
2014 North American Computed Tomography (CT) Imaging New Product Innovation Leadership Award
BEST PRACTICES RESEARCH
© Frost & Sullivan 2 “We Accelerate Growth”
Background and Company Performance
Industry Challenges
Most of the computed tomography (CT) scanners that were available in the market during the 20th century were huge, occupied entire rooms, and required the transportation of
patients every time to the CT room. Later, to avoid these difficulties, mobile CT scanners were introduced in the market. Currently, there is an increasing need for the development
of imaging devices that cater to the diverse requirements of patients. While manufacturers are looking at developing systems that can perform faster and produce images of high
resolution at a reduced dose of radiation, demands from end users are greater for systems
that would provide comfort and convenience to patients. Hence, a mobile CT scanner that would address these requirements is essential so that it can be wheeled to the patient’s
bedside to offer immediate treatment.
With the introduction of portable scanners, the industry witnessed a huge shift to patient- focused care with a fast rate of adoption. However, the costs associated with these scanners
are high, restraining physicians and hospitals from embracing this technology. Many of the intensive care unit (ICU) patients are fragile and unstable, requiring intense monitoring.
Hence, transporting these patients to radiology rooms creates huge risks. In addition, there
is a high risk of morbidity and mortality during the transportation of critically ill patients. According to the US Food and Drug Administration (FDA), it is estimated that each year
over 3 million patients who undergo CT scans in the United States are exposed to radiation and have high risks of developing cancer. Apart from the higher price point, there are a
number of additional variables a potential customer must consider when investing in the newer CT scanners. One such example is the necessity of building modifications to the CT
room, which requires different cooling requirements. There can be hundreds or even thousands of new building specifications associated with adopting a new portable CT
scanner. In addition, it is also necessary to ensure that structures currently under
construction will be able to accommodate the next generation of scanners.
Visionary Innovation and Product Excellence of Mobius Imaging
Critical Unmet Needs
Mobius Imaging, a Massachusetts-based company established in 2008, develops, designs,
and manufactures imaging systems that seamlessly integrate advanced imaging technologies into medical workflows, augmenting the clinician’s ability to collect high-quality
images wherever required. The Airo Mobile Intraoperative CT system (Airo), a mobile X-ray
CT scanner (for intra-operative tomography) developed by Mobius Imaging from 2009 to 2014 provides easy patient positioning. It is a surgical navigation solution that not only is
tailor-made to meet the patients’ needs but also provides benefits to surgeons or operating room (OR) staff. The all-in-one mobile intraoperative CT solution is designed for use in
existing OR suites or even at patients’ bedsides in ICU rooms. This highly versatile imaging system is ideal for cranial, spine, trauma, and other surgical procedures. The high-quality
diagnostic imaging provided by Airo helps increase the surgeon’s confidence level.It also supports advanced minimally invasive surgery. Airo is a cost-effective solution and is digital
imaging and communications in medicine (DICOM) compatible with most of the hospital
picture archiving and communication systems (PACS).
Mobius Imaging’s aim in developing the Airo CT scanner was to make high-quality imaging
readily available and affordable to all hospitals and physicians. As per the company’s literature, the scanner itself has a small footprint and can be brought to a patient’s bedside,
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© Frost & Sullivan 3 “We Accelerate Growth”
in any hospital room or clinic bay. The AIRO produced by Mobius Imaging is manufactured
using the highest level of quality control. The product is also optimized, for use in the ICU, OR and emergency care departments.
Matches to Market and Customer Needs
Airo incorporates valuable insights from practioners and has been designed to address the end-user needs that remain unaddressed so far by other competing products in the market.
Airo is a game-changing technological solution facilitating a new workflow in terms of size, access, and mobility in intraoperative imaging, making it a valuable extension for numerous
challenging environments in everyday clinical practices. This compact system has been designed by compressing the power supply and cooling system so that it would require
smaller tubes for emitting X-rays.
A series of technology advances led to the miniaturization of the device, hosting an extra-slim patented gantry design (30.5 x 38 cm). Although the size of the product has been
reduced vastly, it still provides the same resolution as that of other large CT systems and performs the same tasks in a reduced time. Airo is truly a remarkable development in the
CT field. The Airo can easily be driven to the patient’s bedside, thus helping to bring point-of-care to the patient. This carefully designed device has the potential to help in improving
the workflow within ICUs, ORs, and emergency divisions (ED).Neuro ICUs have patients on life support and vents who may benefit from this development, as the device can be used
for scanning the patients.
Product Reliability and Quality
Frost & Sullivan has identified Mobius Imaging’s new flagship product, Airo, as a breakthrough imaging technology that seamlessly integrates into the existing medical
workflows within a hospital. Mobius Imaging is European Conformity (CE) marked and cleared by the FDA for its innovative Airo system. The company and Brainlab also plan to
obtain other approvals from markets such as Canada, China, and Japan over the coming years. The company started commercially deploying its imaging system in the US and
European markets in 2014 respectively, under an established distribution agreement with Brainlab. These clearances and commercial launches mark a significant milestone for Mobius
Imaging. Brainlab, a leading software technology company, is a leading developer,
manufacturer, and marketer of software-driven medical technologies.
In addition to being an FDA-cleared medical-imaging solutions provider, Mobius Imaging
ensures that all of its product and service processes comply with the US FDA Quality System Regulation (QSR) 21 CFR Part 820 and with the International Organization for
Standardization (ISO) 13485 certification for quality management. This high level of certification shows the company’s continuous commitment toward achieving excellence in
terms of quality. Delivering a high quality of service and achieving ISO certification has been a part of Mobius Imaging’s DNA since its inception in 2008. The company is audited on
a regular basis by ISO TUV auditors, and also by its internal audit team to ensure that the
highest quality of services is provided to its customers. The products undergo verification/validation testing at every stage of the development process, and the incoming
parts inspections are augmented at all levels to ensure the production of high-quality and highly reliable products.
Product/Service Value
Each product or feature revision consideration at Mobius Imaging begins with market trend analysis and end-user need assessment. This establishes a commitment from the
management toward achieving high quality throughout the product development lifecycle as well as across the product’s lifespan after it has been purchased by the customer. The
company is aiming to establish a place in the advanced medical imaging market in order to
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meet the growing demand for real-time imaging in the OR. This helps to improve and
accelerate the workflow and the clinical decision-making that may be beneficial to both patients and the surgical teams.. The target application areas for Mobius Imaging’s products
include general surgeries, such as spine and neuro surgeries, ICU, trauma treatment, and emergency rooms that require a quick scan.
Positioning in the Market Place
The management team at Mobius Imaging constantly seeks new and innovative procedures to sustain quality and apply best practices in order to improve day-to-day operations. The
aforementioned best practices followed by the company are the key to Mobius Imaging’s ability to refine products and provide unique solutions. The company’s goal was not only to
comply with the industry guidelines and regulations, but also to take a step beyond. The
company’s openness to end-user needs, its participation in international channel discussions, , as well as its approach to collecting and utilizing healthcare professional input,
are strategic in meeting the demand and ensuring the development of its products and services. Innovation at Mobius Imaging is iterative, as the company incorporates end-user
suggestions throughout the product development lifecycle, which has been a key to its success. The company uses intelligent imaging technologies to develop novel products that
are engineered specifically to acclimatize into different care environments, which further enables quality care.
Product Design elements
The 32-slice Airo CT scanner manufactured by Mobius Imaging houses the industry’s largest
gantry opening of 107 cm, which allows for scanning the patient in the treatment position. This innovative design elegantly combines a highly flexible detector with an extra-slim
patented gantry (30.5 x 38 cm) that leads to a significantly smaller product footprint (1.5 m2). The fully integrated high-end Trumpf TruSystem 7500 surgical OR table column offers
fixed correlation between patient and scanner, resulting in reproducible imaging. The compact Airo system operates on a standard power connection at one-phase 100-240V.
Suspension-controlled, the Airo electrical drive system offers flexibility in terms of mobility and can be driven through standard doors and into industrial elevators. The front-view
camera helps ensure stress-free portability during transportation of the system. The Airo
handheld system pendant that offers hassle-free movement and maintenance including room-to-room transport, daily calibration, laser alignment, and system maintenance during
surgical procedures. The communication between Airo and CurveTM allows automatic image transferto Brainlab image-guided surgery (IGS) systems along with synchronization of
PACS.
Conclusion The 2014 North American Frost & Sullivan New Product Innovation Leadership Award in the field of Computed Tomography (CT) Imaging is awarded to Mobius Imaging, a
Massachusetts-based imaging company. The award is presented in recognition of the
company’s efforts to develop the one-of-a-kind mobile 32-slice CT scanner with the industry’s largest gantry opening, the Airo Mobile Intraoperative CT. This portable scanner is
a breakthrough technology in the healthcare imaging industry. Driven by its distinct advantages and functionalities, it is rapidly penetrating the CT industry and gaining
popularity in the overall healthcare community. This innovation helps in scanning patients at their bedsides, which could help save time and may increase patient comfort. Mobius
Imaging has provided the healthcare imaging industry with a unique and innovative product that has features which were previously unavailable or perhaps impossible in the CT
marketplace.
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© Frost & Sullivan 5 “We Accelerate Growth”
Significance of New Product Innovation Leadership Ultimately, growth in any organization depends upon continually introducing new products
to the market, and commercializing those products to the greatest extent possible. For
these dual goals to occur, a company must be best-in-class in three key areas:
understanding demand, nurturing the brand, differentiating from the competition. This
three-fold approach to delivering New Product Innovation Leadership is explored further
below.
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Understanding New Product Innovation Leadership Ultimately, innovation is about finding a productive outlet for creativity – for translating
ideas into things people want to buy, and doing it over and over again. Even a very good
idea – or even a series of very good ideas –will amount to nothing without successful
implementation at each stage of development and commercialization. Creativity and
implementation are therefore two sides of the same coin, as explored further below.
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Frost & Sullivan’s Global Research Platform Frost & Sullivan maintains more than 50 years in business and is a global research
organization of 1,800 analysts and consultants who monitor more than 300 industries and
250,000 companies. The Company’s research philosophy originates with the CEO’s 360
Degree Perspective, a holistic research methodology that encourages us to consider
growth challenges, and the solutions companies employ to solve them, from every angle.
This unique approach enables us to determine how best-in-class companies worldwide
manage growth, innovation and leadership. Based on the results of our research in new
product innovation leadership, Frost & Sullivan is proud to present the 2014 North
American New Product Innovation Award in the field of Computed Tomography (CT)
Imaging is awarded to Mobius Imaging.
Key Benchmarking Criteria
For the New Product Innovation Leadership Award, we evaluated the total client
experience and strategy implementation excellence according to the criteria detailed
below.
Visionary Innovation
Criterion 1: Unmet Needs
Criterion 2: Use of Mega Trends
Criterion 3: Pioneering Best Practices
Criterion 4: Blue Ocean Strategy
Criterion 5: Aspirational Ideals
Product Excellence
Criterion 1: Match to Needs
Criterion 2: Reliability and Quality
Criterion 3: Product/Service Value
Criterion 4: Positioning
Criterion 5: Design
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The Intersection between 360-Degree Research and Best
Practices Awards
Research Methodology
Frost & Sullivan’s 360-degree research
methodology represents the analytical
rigor of our research process. It offers a
360-degree-view of industry challenges,
trends, and issues by integrating all 7 of
Frost & Sullivan's research methodologies.
Too often, companies make important
growth decisions based on a narrow
understanding of their environment,
leading to errors of both omission and
commission. Successful growth strategies
are founded on a thorough understanding
of market, technical, economic, financial,
customer, best practices, and demographic
analyses. The integration of these research
disciplines into the 360-degree research
methodology provides an evaluation
platform for benchmarking industry players and for identifying those performing at best-
in-class levels.
Decision Support Scorecard and Matrix
To support its evaluation of best practices across multiple business performance
categories, Frost & Sullivan employs a customized Decision Support Scorecard and Matrix.
This analytical tool compares companies’ performance relative to each other. It features
criteria unique to each award category and ranks importance by assigning weights to each
criterion. The relative weighting reflects current market conditions and illustrates the
associated importance of each criterion according to Frost & Sullivan. This tool allows our
research and consulting teams to objectively analyze performance, according to each
criterion, and to assign ratings on that basis. The tool follows a 10-point scale that allows
for nuances in performance evaluation; ratings guidelines are illustrated below.
360-DEGREE RESEARCH: SEEING ORDER IN
THE CHAOS
BEST PRACTICES RESEARCH
© Frost & Sullivan 9 “We Accelerate Growth”
Best Practice Award Analysis for Mobius Imaging
Decision Support Scorecard: Visionary Innovation
The Decision Support Scorecard, shown below, includes all performance criteria and
illustrates the relative importance of each criterion and the ratings for each company
under evaluation for the New Product Innovation Leadership Award. The research team
confirms the veracity of the model by ensuring that small changes to the ratings for a
specific criterion do not lead to a significant change in the overall relative rankings of the
companies.
Finally, to remain unbiased and to protect the interests of all organizations reviewed, we
have chosen to refer to the other key players in as Company 2 and Company 3.
DECISION SUPPORT SCORECARD FOR TECHNOLOGY INNOVATION LEADERSHIP AWARD
(ILLUSTRATIVE): VISIONARY INNOVATION
Measurement of 1–10 (1 = poor;
10 = excellent) Award Criteria
Visionary Innovation Unm
et
Needs
Use o
f M
ega
Tre
nds
Pio
neering B
est
Pra
ctices
Blu
e O
cean
Str
ate
gy
Aspirational Id
eals
Weig
hte
d R
ati
ng
Relative Weight (%) 20% 20% 20% 20% 20% 100%
Mobius Imaging 10.0 9.0 9.0 9.0 10.0 9.4
Company 2 8.0 9.0 8.0 8.0 8.0 8.2
Company 3 8.5 8.5 7.5 7.0 8.5 8.0
Criterion 1: Unmet Needs
Requirement: A clear understanding of customers’ desired outcomes, the products that
currently help them achieve those outcomes, and where key gaps may exist
Criterion 2: Use of Mega Trends
Requirement: Ability to incorporate long-range, macro-level scenarios into strategic plans,
thereby anticipating and preparing for multiple futures that could occur
Criterion 3: Pioneering Best Practices
Requirement: A nothing-ventured-nothing-gained approach to strategy implementation
that results in processes, tools, or activities that generate a consistent and repeatable
level of success.
Criterion 4: Blue Ocean Strategy
Requirement: Proven track record of creating new demand in an uncontested market
space, rendering the competition obsolete
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© Frost & Sullivan 10 “We Accelerate Growth”
Criterion 5: Aspirational Ideals
Requirement: A willingness to look beyond the simple goal of generating a profit to embrace
a more powerful ideal of bringing greater value to customers or the planet
Decision Support Scorecard: Product Excellence
DECISION SUPPORT SCORECARD FOR PRODUCT LEADERSHIP AWARD (ILLUSTRATIVE): PRODUCT EXCELLENCE
Measurement of 1–10 (1 = poor;
10 = excellent) Award Criteria
Product Excellence Matc
h t
o N
eeds
Reliability a
nd
Quality
Pro
duct/
Serv
ice
Valu
e
Positio
nin
g
Desig
n
Weig
hte
d R
ati
ng
Relative Weight (%) 20% 20% 20% 20% 20% 100%
Mobius Imaging 10.0 10.0 10.0 8.0 10.0 9.6
Company 2 10.0 8.0 9.0 8.0 9.0 8.8
Company 3 8.0 9.0 9.0 8.0 8.0 8.4
Criterion 1: Match to Needs
Requirement: Customer needs directly influence and inspire a product’s design and
positioning
Criterion 2: Reliability and Quality
Requirement: The product consistently meets or exceeds customer expectations for
performance and length of service
Criterion 3: Product/Service Value
Requirement: Products or services offer the best value for the price, compared to similar
offerings in the market
Criterion 4: Positioning
Requirement: The product or service delivers a unique, unmet need that competitors
cannot easily replicate or replace
Criterion 5: Design
Requirement: The product’s visual presentation makes it easy to use, and makes
customers happy to use it
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© Frost & Sullivan 11 “We Accelerate Growth”
Decision Support Matrix
Once all companies have been evaluated according to the Decision Support Scorecard,
analysts can then position the candidates on the matrix shown below, enabling them to
visualize which companies are truly breakthrough and which are not yet operating at best-
in-class levels.
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© Frost & Sullivan 12 “We Accelerate Growth”
Best Practices Recognition: 10 Steps to Researching,
Identifying, and Recognizing Best Practices Our awards team follows a team 10-step process (illustrated below) to evaluate award
candidates and assess their fit with our best practice criteria. The reputation and integrity
of our awards process are based on close adherence to this process.
STEP OBJECTIVE KEY ACTIVITIES OUTPUT
1 Monitor,
target, and
screen
Identify award recipient
candidates from around the
globe
Conduct in-depth industry
research
Identify emerging sectors
Scan multiple geographies
Pipeline of candidates who
potentially meet all best-
practice criteria
2 Perform
360-degree
research
Perform comprehensive,
360-degree research on all
candidates in the pipeline
Interview thought leaders
and industry practitioners
Assess candidates’ fit with
best-practice criteria
Rank all candidates
Matrix positioning all
candidates’ performance
relative to one another
3
Invite
thought
leadership in
best
practices
Perform in-depth
examination of all candidates
Confirm best-practice criteria
Examine eligibility of all
candidates
Identify any information gaps
Detailed profiles of all
ranked candidates
4
Initiate
research
director
review
Conduct an unbiased
evaluation of all candidate
profiles
Brainstorm ranking options
Invite multiple perspectives
on candidates’ performance
Update candidate profiles
Final prioritization of all
eligible candidates and
companion best-practice
positioning paper
5
Assemble
panel of
industry
experts
Present findings to an expert
panel of industry thought
leaders
Share findings
Strengthen cases for
candidate eligibility
Prioritize candidates
Refined list of prioritized
award candidates
6
Conduct
global
industry
review
Build consensus on award
candidates’ eligibility
Hold global team meeting to
review all candidates
Pressure-test fit with criteria
Confirm inclusion of all
eligible candidates
Final list of eligible award
candidates, representing
success stories worldwide
7 Perform
quality check
Develop official award
consideration materials
Perform final performance
benchmarking activities
Write nominations
Perform quality review
High-quality, accurate, and
creative presentation of
nominees’ successes
8 Assemble
board of
advisors
Finalize the selection of the
best-practice award recipient
Present candidates to a
Board of Advisors
Build consensus
Select winner
Decision on which company
performs best against all
best-practice criteria
9 Communicate
recognition
Inform award recipient of
award recognition
Present award to the CEO
Inspire the organization for
continued success
Celebrate the recipient’s
performance
Announcement of award
and plan for how recipient
can use the award to
enhance the brand
10 Take
strategic
action
Share award news with
stakeholders and customers
Coordinate media outreach
Design a marketing plan
Assess award’s role in future
strategic planning
Widespread awareness of
recipient’s award status
among investors, media
personnel, and employees
BEST PRACTICES RESEARCH
© Frost & Sullivan 13 “We Accelerate Growth”
About Frost & Sullivan Frost & Sullivan, the Growth Partnership Company, enables clients to accelerate growth
and achieve best in class positions in growth, innovation and leadership. The company's
Growth Partnership Service provides the CEO and the CEO's Growth Team with disciplined
research and best practice models to drive the generation, evaluation and implementation
of powerful growth strategies. Frost & Sullivan leverages almost 50 years of experience in
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community from 31 offices on six continents. To join our Growth Partnership, please visit
http://www.frost.com.