2014 NON-EXEMPT PERSONNEL SURVEY - hrxperts.org · 2014 NON-EXEMPT PERSONNEL SURVEY Survey Questionnaire ... * Lump sum payments * Project, department, or company performance

© 2014, Employers Resource Association 1

2014 NON-EXEMPT PERSONNEL SURVEY

Survey Questionnaire

Instructions ♦ Please read the following directions carefully. If you have any questions while

completing this questionnaire, please call the Survey Department at 513-679-4120 or toll free at 888-237-9554.

♦ We are able to accept a detailed Excel spreadsheet of your wage data provided that our

survey job code or survey job title identifies the information. An Excel spreadsheet containing your survey data can be e-mailed to [email protected]. Please be sure that your company information is clearly identified and complete.

A. Do not determine job comparability by title alone.

Read each description carefully to be sure that the job content substantially matches the classification you are reporting.

B. Exclude co-ops, interns, and trainees. C. Reported salaries should be in effect the first pay period of February 1, 2014. D. Instructions for completing the survey questionnaire.

Our Survey

Job Code

Our Survey

Job Title

Position Title # of Employees & Base Salary

Formal Salary Structures Bonus/Incentive Compensation

Your Company Job Title

# of Employees

.

Base Salary Minimum Maximum Union Average Annual Bonus/

Incentive

11.05 Accounting Clerk, Level I Accounting Clerk 1 11.00 9.00 13.00

14.10 Customer

Service Rep., Level II

Senior CSR 1 12.50 11.00 14.00 $1,000.00

1 2 3 4 5 6 7 8 9

(1) & (2) From the position description pages, enter the appropriate job code and job title for each of your jobs being reported.

(3) Enter the title used for this position within your organization.

(4) Enter the total number of employees in the position in question at the base salary that

will be reported in item (5). Enter a number more than 1 only if each employee in the position has the same base salary. For example, if you have 3 Clerks (in the same position) that each has a base salary of $12.00 per hour then report 3 in item (4) and $12.00 in item (5).



(5) Report each incumbent and his or her base salary individually. That is, if you have 3 Clerks (in the same position) that earn an average of $10.00 per hour, report them as 1 employee @ $8.00 per hour, 1 employee @ $10.00 per hour, and 1 employee @ $12.00 per hour. This provides us with better-detailed information for the final report.

(6) & (7) If your organization has formal salary structures with established salary ranges, then

provide the structure’s range minimum and range maximum for the position being reported. Do not enter actual salaries (lowest or highest paid rates) paid to employees. Leave blank if there are no formal ranges. Do not include salary ranges if they are based on the practice of broadbanding, specifically, ranges that typically incorporate a group of traditional salary ranges into fewer but wider ranges or bands.

(8) Please put a check mark in this box if the position belongs to a union.

(9) Using the definition below, indicate if the position being reported is eligible for

additional compensation in the form of a bonus/incentive payment.

Bonus/Incentive Compensation is defined as any cash payments stemming from: * Lump sum payments * Project, department, or company performance bonuses * Group incentives * Spot awards * Key contributor programs * Individual incentive awards * Special individual recognition awards * Skill/knowledge based bonuses

Do not include any sort of payment based on: * Salary grade * Overtime Compensation * Shift-pay differentials * Payments stemming from retirement accounts * Any form of long-term compensation

Report the annual average bonus/incentive cash payment made to the employee. Report data as of the most current fiscal/calendar year. This figure should only include actual cash payments made to the employee in addition to his or her base pay.

To receive your complimentary copy of the survey report, please return your completed survey

questionnaire to Employers Resource Association by the due date: Friday, March 28, 2014.

Survey Department Employers Resource Association

1200 Edison Drive Cincinnati, OH 45216-2276

or fax to: (513) 679-4139

DEADLINE TO SUBMIT DATA IS FRIDAY, MARCH 28, 2014



INDEX OF POSITIONS SURVEYED

ACCOUNTING/FINANCIAL SUPPORT

11.05 Accounting Clerk I (entry) 11.10 Accounting Clerk II (experienced) 11.15 Accounting Clerk III (advanced) 11.20 Bookkeeper (small company) 11.25 Cost Clerk 11.30 Cost Estimator 11.35 Credit and/or Collection Clerk 11.40 Credit and Collection Correspondent 11.45 Payroll Clerk I 11.50 Payroll Clerk II 11.55 Teller 11.60 Billing Analyst

GENERAL OFFICE/ADMINISTRATIVE SUPPORT

12.05 Administrative Assistant I 12.07 Administrative Assistant II 12.08 Administrative Assistant III 12.10 General Clerk I (entry level) 12.15 General Clerk II (experienced) 12.16 General Clerk III (advanced) 12.20 Clerical Coordinator 12.25 Mail Clerk 12.30 Buyer, Non-Exempt 12.35 Purchasing Clerk I 12.36 Purchasing Clerk II 12.40 Receptionist 12.50 Telephone Operator/Receptionist/Secretary 12.55 Secretary I 12.60 Secretary II 12.65 Administrative Assistant to the CEO 12.75 Secretary, Legal

12.80 Interpreter 12.85 Event Planner



COMPUTER OPERATIONS/DATA PROCESSING

13.05 Computer Operator I 13.10 Computer Operator II 13.15 Data Control Clerk 13.20 Data Entry Operator I (entry) 13.25 Data Entry Operator II (experienced) 13.30 Desktop Publishing Operator

SALES/MARKETING SUPPORT

14.05 Customer Service Representative I (entry) 14.10 Customer Service Representative II (experienced) 14.12 Customer Service Representative III (technical advisor) 14.15 Order Analyst 14.20 Order Clerk 14.25 Sales Correspondent 14.35 Sales/Marketing Assistant 14.40 Graphic Artist 14.45 Retail Stock Clerk 14.50 Cash Register Clerk

HUMAN RESOURCES

15.05 Human Resource Assistant, Non-Exempt 15.10 Human Resource Clerk 15.12 HRIS Specialist 15.15 Benefits Administrator/Clerk, Non-Exempt 15.20 Recruiting Coordinator

MANUFACTURING SERVICES

16.10 Inventory Control Clerk/Cycle Counter 16.15 Expediter 16.20 Scheduler, Production 16.25 Shipping and/or Receiving Clerk 16.30 Stock Clerk 16.35 Traffic Clerk 16.40 Traffic Dispatcher 16.45 Import/Export Clerk



PRODUCTION/MACHINE OPERATION 21.01 Process Machine Operator I (Non-Complex or Helper) -new 21.02 Process Machine Operator II (Moderate Complexity) –new 21.03 Process Machine Operator III (High Complexity) -new 21.06 Burning (Cutting) Machine Operator 21.07 Chemical Batch/Process Operator, Level I 21.10 Chemical Batch/Process Operator, Level II 21.11 Chipper/Grinder, Finish 21.14 Cutter 21.22 Experimental Machinist 21.23 Extruder Operator 21.26 Filler 21.27 General Laborer/Production Worker 21.30 Grinding Machine Operator, Precision 21.31 Heat Treater 21.34 Helper, Production 21.38 Labeler 21.39 Leadworker 21.46 Machine Tool Operator I 21.48 Machine Tool Operator II 21.49 Machine Tool Operator III 21.50 NC/CNC Milling/Drilling Machine Operator 21.51 NC/CNC Turning Machine Operator 21.54 NC/CNC Machining Center Operator 21.55 CNC Wire/EDM Specialist/Programmer 21.60 Press Brake Operator 21.70 Punch Press Operator 21.71 Sand or Shot Blast Operator 21.74 Sanitizer 21.75 Sewing Machine Operator 21.78 Shear Operator 21.80 Sheet Metal Worker 21.82 Spray Painter, Production 21.83 Turning Machine Operator 21.86 Waste Treatment Operator 21.87 Welder, Arc and/or Gas 21.90 Welder, Production 21.92 Machinist I 21.94 Machinist II 21.96 Machinist III 21.97 Iron Worker 21.98 Printing Press Operator (small) 21.99 Printing Press Operator (Large)



QUALITY CONTROL/INSPECTION

22.05 Inspector, Quality Control 22.10 Inspector, Precision Electrical/Electronic 22.15 Inspector, Precision Mechanical 22.20 Inspector, Repetitive 22.25 Inspector, Tool & Gauge 22.30 Inspector, CMM Operator

MAINTENANCE

23.05 Office Janitor 23.06 Plant Janitor/Sanitation 23.15 Maintenance, Electrician 23.20 Maintenance, Electronics 23.25 Maintenance, General-Level I 23.30 Maintenance, General-Level II 23.35 Maintenance, Grounds 23.40 Maintenance, Helper 23.45 Maintenance, HVAC 23.50 Maintenance, Industrial Equipment Mechanic 23.55 Maintenance, Machine Repair 23.60 Maintenance, Machinist 23.65 Maintenance, Mechanical 23.70 Millwright 23.75 Stationary Licensed Engineer 23.80 Tool and Cutter Grinder 23.85 Tool and Die Maker 23-90 Tool Crib Attendant



ASSEMBLY

24.05 Electronic/Electromechanical Assembler, Level I 24.10 Electronic/Electromechanical Assembler, Level II 24.15 Mechanical Assembler, Level I 24.20 Mechanical Assembler, Level II 24.25 Mechanical Assembler, Level III 24.30 General Assembler

SERVICE

25.02 Automobile Mechanic 25.03 Truck Mechanic 25.04 Carpenter 25.10 Crane Operator 25.12 Electrician I (Assistant) 25.13 Electrician II (Journey) 25.13 Electrician III (Master) 25.14 Forklift Operator 25.20 Order Checker 25.25 Order Filler 25.30 Packer 25.35 Security Guard 25.45 Shipping/Receiving Checker 25.50 Stock Room Clerk 25.55 Storekeeper 25.60 Driver I 25.65 Driver II 25.67 Driver III (Local) 25.68 Driver IV (Over the Road) 25.70 Warehouse Material Handler 25.72 Crater 25.75 Heavy Equipment Operator 25.80 Construction Worker 25.85 Pipefitter

MEDICAL

26.05 Phlebotomist 26.10 Medical Records Technician 26.15 Nurse Aide 26.20 Lab Technician 26.25 Orthopedic Technician 26.30 Medical Coding Technician

26.35 Pharmacy Technician



Position Descriptions ACCOUNTING/FINANCIAL SUPPORT

11.05 Accounting Clerk I (Entry) First of three levels of accounting clerical work. The job typically requires reading, communication and math skills commensurate with a high school education or GED and no previous accounting experience, or equivalent. Work is task oriented, routine and repetitive, such as matching bills to purchase orders or entering data. Much of the time is spent using a keyboard. Follows instructions and is subject to close supervision. 11.10 Accounting Clerk II (Experienced) Second of three levels of accounting clerical work. The job typically requires a general understanding of accounting principles commensurate with 2+ years of accounting training or experience, or equivalent. In larger departments this level may specialize in accounts payable, accounts receivable or another area of accounting. Incumbents make routine choices within established procedures. Incumbents perform basic troubleshooting to reconcile account balances and inquiry to obtain missing information or verify unusual data. An intermediate level of computer skill is required, usually involving use of an accounting software package and spreadsheets to enter, compile or extract data. Work is relatively independent, with supervision available to address non-routine questions. 11.15 Accounting Clerk III (Advanced) Third of three levels of nonexempt accounting. The job typically requires 5+ years of accounting training and experience, or equivalent. This job may be called Accounting Technician or Senior Accounting Clerk. Incumbents at this level are qualified to work in all phases of accounting. However, in a large organization work may be specialized. Incumbents make non-routine choices within established precedent and with limited supervision. A higher level of computer skill is required, including mastery of the internal accounting package and strong spreadsheet skills. At this level, incumbents will assist with monthly trial balances and custom report generation involving intermediate levels of financial analysis using generally prescribed procedures. Incumbents may provide technical direction and work review to lower level accounting staff, but do not provide complete supervision. Do not report staff with four-year degrees in accounting or a closely related field.



11.20 Bookkeeper (small company) Experienced level bookkeeping job. This job typically requires a general understanding of accounting principles commensurate with 2+ years of accounting training or experience, or equivalent. Responsible for diverse duties in maintaining accounting records in a small company or office. Higher level accounting and financial system work is often provided by outside consultants or CPA’s. Incumbents post entries from a wide variety of sources into ledgers and journals, often using computer applications. Incumbents reconcile bank statements, monitor schedules for notes payable and receivable, bonds, securities and interest, cross check, make comparisons, balance accounts and take trial balances. Work often includes payroll, credit and collection duties. Work is regularly reviewed by outside consultants or auditors to verify appropriate procedure and accuracy. Duties require analysis of facts to determine action to be taken within the limits of standard practice. Incumbents may regularly prepare budget status reports for managers. Incumbents may devote a minor portion of time to performing other office support duties. Do not report staff with four-year accounting or closely related degrees. 11.25 Cost Clerk Performs a variety of standardized duties, requiring care and accuracy in selection of correct figures, making calculations, and entering results. Works from material requisitions, parts lists, standard or machine cost tables, and production records. Accumulates data and makes calculations for standard or job costs, prices of repair parts, standard or special parts, and subassemblies of final product. Limited supervision, referring unusual questions to superior. May make simple cost analyses. 11.30 Cost Estimator Prepares cost estimates for special products as a basis for pricing quotations and/or determines cost estimates for new and redesigned or modified products anticipated for manufacture. Work involves a diversity of products of complex design entailing a wide scope of manufacturing operations and variations. Originates, develops, and compiles cost data where no standard previous data exists. Originates, maintains, and revises cost data and records contingent on changing conditions, prices, and other factors. Prepares all necessary forms of estimate for approval. 11.35 Credit and/or Collection Clerk Experienced level of credit and collections clerical work. The job typically requires reading, communication and math skills commensurate with a high school diploma or GED and 2+ years of related experience, or equivalent. Work includes reviewing credit applications and delinquent accounts; researching information from credit organizations; maintaining records on delinquent accounts and credit risks. Incumbents issue progressive requests for payment of past-due accounts. Much of the time is spent using a keyboard and using appropriate software applications, including web resources. Incumbents make non-routine choices within established precedent and policies, referring unusual situations to a supervisor.



11.40 Credit and Collection Correspondent Performs general duties involving customer contacts necessary to collect delinquent accounts, under direct supervision. Reviews accounts, answers and types correspondence, calls delinquent customers by telephone, acknowledges remittances, maintains files and records, assists in checking customer ratings, and reviews customer orders and codes. 11.45 Payroll Clerk I First level of payroll clerical work. The job typically requires reading, communication and math skills commensurate with a high school diploma or GED and less than 1 year of related training and experience, or equivalent. Incumbents follow standard procedures in making a variety of system entries and computations from data on employee time cards or computer entries. Work includes entering rate changes, totaling hours and distributing or allocating costs; checking computations of timekeepers and researching shortage claims. Work may include calculating total earnings, overtime, taxes, withholding for premiums and savings and similar factors. Work may include coordinating with an outside payroll service to produce calculations, print checks and prepare total payroll reports. Much of the time is spent using a keyboard. Incumbents may use specialized software packages to enter and compute payroll. Incumbents follow standard procedures and have readily available supervision. 11.50 Payroll Clerk II Highest level of payroll clerical work. The job typically requires reading, communication and math skills commensurate with a high school diploma or GED and 3+ years of related training and experience, or equivalent. Incumbents follow standard procedures in making a variety of system entries and computations from data on employee time cards or computer entries. Work includes entering rate changes, totaling hours and distributing or allocating costs; checking computations of timekeepers and researching shortage claims. Work may include calculating total earnings, overtime, taxes, withholding for premiums and savings and similar factors. Work may include coordinating with an outside payroll service to produce calculations, print checks and prepare total payroll reports. Work may also include calculating commissions, administering executive compensation and record maintenance of short and long-term incentive plans. Much of the time is spent using a keyboard. Incumbents may use specialized software packages to enter and compute payroll. Incumbents may provide work direction or check the work of less experienced payroll staff. 11.55 Teller Serves customers as a paying and receiving teller. Work includes following prescribed procedures for accepting commercial and consumer cash and noncash transactions, which typically involve a variety of checking and savings accounts. Issues money orders, cashiers checks, and bonds. Includes the use of calculators, on-line terminals, savings machines, teller machines, and other behind-the-counter equipment. Refers customers to customer service representatives accountable for meeting individual customer goals for sale of bank products and services referral. 11.60 Billing Analyst Coordinates and analyzes customer billing and accounts receivable management. Performs invoice preparation, audits and edits pre-bills, and performs write-offs when approved by management. Assists with month-end processing and report distribution, prepares supplemental billing documents, and manages the client billing requirements. Performs customer-related financial analysis and dispute resolution.



GENERAL OFFICE/ADMINISTRATIVE SUPPORT 12.05 Administrative Assistant I First level administrative assistant job, typically requiring reading, communication, math and problem solving skills equivalent to a high school education or GED and 1+ years of experience, or equivalent. Performs administrative support work; specific duties vary with department(s) assigned. Assists the supervisor and other department personnel by performing a variety of duties in support of department functions, such as meeting planning, preparing documents, or coordinating activities. Collects, compiles, records or otherwise gathers data and prepares standard reports with information necessary for decision-making. Incumbents typically use computer applications for word processing, spreadsheets, databases, graphics or scheduling. Other skills may include use of a programmable telephone system, audiovisual equipment or the internet. Incumbents make routine choices within established guidelines, with readily available supervision. 12.07 Administrative Assistant II Experienced level administrative assistant job. The job typically requires high school graduate level reading, communication, math and problem solving skills and 3+ years of experience, or equivalent. Incumbents perform administrative support work; specific duties vary with department(s) assigned. Assists the department or function manager and other department or function staff by performing a variety of support duties, such as conference or meeting planning, preparing complex documents or coordinating activities. Collects, compiles, records or otherwise gathers data and prepares standard and custom reports with information necessary for decision-making. Incumbents typically use computer applications for word processing, spreadsheets, databases, graphics, web page content preparation or scheduling. Other skills may include use of a programmable telephone system, audiovisual equipment or the internet. Incumbents must have the ability to exercise independent judgment and discretion. Incumbents make non-routine choices within established guidelines, with minimal supervision. 12.08 Administrative Assistant III Highest level administrative assistant job, not directly supporting the CEO or President. The job typically requires high school graduate level reading, communication, math and problem solving skills and 5+ years of experience, or equivalent. Incumbents perform administrative support work; specific duties vary with department(s) assigned. Assists the department or function manager and other department or function staff by performing a variety of support duties, such as conference or meeting planning, preparing complex documents or coordinating activities. Collects, compiles, records or otherwise gathers data and prepares standard and custom reports with information necessary for decision-making. Incumbents typically use, and may train others to use, computer applications for word processing, spreadsheets, databases, graphics, web page content preparation or scheduling. Other skills typically include use of a programmable telephone system, audiovisual equipment or the internet. Incumbents must have the ability to exercise independent judgment and discretion. Incumbents may set precedent within limits and/or administer operating rules and procedures under management guidance. Incumbents may provide work direction to other support staff.



12.10 General Clerk I (Entry Level) First of three levels of general clerical work. The job typically requires high school graduate level reading, communication and math skills and no previous experience, or equivalent. Duties include performing routine clerical procedures in support of an assigned department or function. Duties may include combinations of counter work, filing, checking, redirecting, or entering data into a computer. Incumbents follow prescribed procedures in handling, classifying, filing or indexing data. Working under close supervision, incumbents perform simple computations according to clearly defined principles. Do not report jobs specializing in customer service, accounting, data entry or filing. 12.15 General Clerk II (Experienced) Second of three levels of general clerical work. The job typically requires high school graduate level reading, communication and math skills and 2+ years or experience, or equivalent. Incumbents normally are familiar with department or functional operations and are able to work with minimal assistance. Incumbents perform clerical, counter work and typing duties of some diversity, requiring the application of various standard procedures and preparation or use of several types of forms, reports or records. Incumbents may post data directly to a database from information furnished. Posting may involve some intermediate operation such as cross-checking, comparison or ordinary calculations. Incumbents may prepare and type reports, orders or other forms such as requisitions, schedules or control records of various types. Do not report jobs specializing in customer service, accounting, data entry or filing. 12.16 General Clerk III (Advanced) Third of three levels of general clerical work. This job typically requiring high school graduate level reading, communication and math skills and 5+ years of experience, or equivalent. Incumbents have a high degree of understanding of the work function and will typically provide work direction to other clerical staff within the area. Incumbents perform a variety of clerical and typing duties, some non-routine and complex in nature. Incumbents utilize knowledge of company policies and procedures in maintaining files, records, and other information. Incumbents work under minimal supervision, using good judgment in resolving routine problems. Do not report jobs specializing in customer service, accounting, data entry or filing. 12.20 Clerical Coordinator Receives daily, weekly, etc. work assignments from supervisor. Processes and delegates the workflow of assignments within the administrative/clerical department. Also performs clerical duties of considerable diversity, requiring the application of various procedures. May assist in the training of new employees. This position is not intended to include exempt office managers or other exempt office professionals or supervisors. 12.25 Mail Clerk Support job, typically requiring reading, communication, and math skills commensurate with a high school education or GED and no previous experience, or equivalent. Incumbents sort incoming mail for distribution and dispatch outgoing mail. Incumbents may open envelopes by hand or machine and may stamp date and time of receipt on incoming mail. Incoming mail is sorted according to destination and type, such as returned letters, adjustments, bills, orders, and payments. Incumbents often pick up and deliver mail within the organization. Incumbents may fold letters or circulars and insert them in envelopes before sealing envelopes by hand or machine. Incumbents may address mail, using various label/address generation methods. Postage is placed on outgoing mail by hand or with postage meters. Incumbents may check alternative delivery methods and, based on established policy, determine that an alternative delivery, such as courier, is more economical. Incumbents keep records of registered mail or mail sent via courier. Incumbents must follow instructions and are subject to close supervision.



12.30 Buyer, Non-Exempt Conducts transactions involved in the procurement of manufacturing materials, tools, supplies, services, etc. in accordance with approved requisitions and defined procedures. Obtains quotations. May negotiate purchases within prescribed dollar limits and under supervision of Purchasing Agent or exempt level Buyer. Performs follow-up work on orders placed to ensure vendors' compliance with terms and conditions of purchase. May investigate vendors' capability to furnish materials or finished parts to develop adequate sources of supply. 12.35 Purchasing Clerk I First level of purchasing, typically requiring math and problem solving skills equivalent to a high school diploma or GED and 1+ years of related training or experience, or equivalent. Duties include issuing purchase orders to replenish stocks where prices and vendors are mostly pre-established. Incumbents may receive purchase requests from others or initiate orders based on standard stock levels or order issuing criteria. Incumbents use computer terminals or PCs to record data. Incumbents follow established procedures and have readily available supervision. 12.38 Purchasing Clerk II Highest level of purchasing, typically requiring math and problem solving skills equivalent to a high school diploma or GED and 3+ years of related training or experience, or equivalent. Duties include issuing purchase orders to replenish stocks where prices and vendors are mostly pre-established. Incumbents may receive purchase requests from others or initiate orders based on standard stock levels or order issuing criteria. Incumbents use computer terminals or PCs to record data. Incumbents follow established procedures and have readily available supervision. 12.40 Receptionist This is a specialized job performing reception duties at the corporate, divisional or departmental level. The job typically requires high school graduate level communication and problem solving skills with previous experience of less than 1 year, or equivalent. Receives visitors, secures identification, and determines whom they wish to see. Announces visitors and directs them to the proper office when authorized. Issues visitor's badge and registers as required. Work is task oriented with routine decisions within established guidelines, with readily available supervision. Incumbents may perform other support tasks that can be done while in the reception area. 12.50 Telephone Operator/Receptionist/Secretary This is a combination job performing at least two of the three listed functions in the title at the corporate, division or departmental level. The job typically requires high school graduate level communication and problems solving skills with previous experience of less than 1 year, or equivalent. Receives visitors, secures identification, and determines whom they wish to see. Announces visitors and directs them to the proper office when authorized. Issues visitor's badge and registers as required. Operates a telephone console, receives incoming calls and connects to the proper party. Answers general requests for information within established guidelines. Performs routine secretarial duties such as typing, data entry, schedule coordination, making travel arrangements or handling company mail. 12.55 Secretary I Performs general secretarial functions including basic correspondence, filing, and inputting data for reports based on instructions. Requires considerable skill, speed, and accuracy. Performs some duties such as receiving visitors, maintaining files, arranging appointments, placing and receiving telephone calls for superior and relieving superior of clerical and minor details.



12.60 Secretary II Duties include most of the following: receiving telephone calls and personal callers, maintaining supervisor's files, scheduling appointments, and answering letters in the name of the supervisor. May perform secretarial duties for a major executive at the Department Head level (ordinarily the second level of supervision below the president in a large organization or the executive at the first level below the president in a small organization). Requires a thorough knowledge of the company and its procedures and the exercise of independent judgment and discretion. Relieves supervisor of minor details or duties. 12.65 Administrative Assistant to the CEO Highest level administrative assistant job, equal in skills to the level III administrative assistant job, but directly supporting the CEO or President. The job typically requires high school graduate level reading, communication, math and problem solving skills and 5+ years of experience, or equivalent. Assists the top executive by performing a variety of support duties, such as screening calls, conference or meeting planning, preparing complex documents or coordinating activities. Collects, compiles, records or otherwise gathers data and prepares standard and custom reports with information necessary for decision-making. Incumbents typically use computer applications for word processing, spreadsheets, databases, graphics, web page content preparation or scheduling. Other skills typically include use of a programmable telephone system, audiovisual equipment or the internet. Incumbents must have the ability to exercise independent judgment and exercise discretion regarding confidential matters. Incumbents may provide work direction to other support staff.Incumbents must have the ability to exercise independent judgment and exercise discretion regarding confidential matters. Incumbents may provide work direction to other support staff. 12.75 Secretary, Legal Experienced level legal support job, requiring specialized training beyond high school and 2+ years of related experience. Incumbents work under minimal supervision to provide clerical assistance to attorney(s). Duties typically include conducting research and drafting routine reports and involve coordinating special projects and preparation of materials used in litigation. 12.80 Interpreter Responsible for converting spoken statements or written material from one language to another in various settings. The job typically requires a bachelor's degree and 1+ years of experience, or equivalent. Speech interpretation involves listening to, understanding and memorizing content, then reproducing statements, questions and speeches in a different language. This is usually from another language into the mother tongue, but may be on a two-way basis. Written materials may include marketing or technical materials, including web pages. Requires researching specialized vocabulary and terminology. 12.85 Event Planner Coordinates and organizes meetings and special events of various sizes. Plans logistics for conferences, and/or events, with respect to budgets, speakers, entertainment, transportation, facilities, technology, equipment, logistical requirements, printing, food and beverage, and other related issues. COMPUTER OPERATIONS/DATA PROCESSING 13.05 Computer Operator I Under direct supervision, performs routine duties to operate a computer and peripheral equipment, such as printers and disk drives. Follows detailed instructions, assists higher level operators, and routes error messages to appropriate personnel. Less than 4 years experience.



13.10 Computer Operator II Under general supervision, sets up and operates a computer, handling a wide range of tasks and utilizing programs of varying complexity according to standard procedures. Monitors computer and peripheral equipment, researches error messages, resolves processing problems, and maintains a record of machine operation and production. Capable of completing general phases of sophisticated computer operations. May require fundamental knowledge of programming. Four or more years experience. 13.15 Data Control Clerk Receives and reviews source documents for data input. Checks accuracy and relevance of input and output data by visual examination, by correcting codes, and by batching for computer processing. Verifies output against control totals, reviews format of printouts, and if reports are satisfactory, distributes information to proper departments. 13.20 Data Entry Operator I (Entry) Entry level data entry. The job typically requires high school graduate level reading, communication and math skills and no previous experience, or equivalent. Under close supervision, transcribes data from source documents using data entry devices, or a keyboard, following generally standardized procedures and instructions. Little or no selecting coding or interpreting of data is required. Incumbents refer problems, such as erroneous items or codes and missing information, to a supervisor. 13.25 Data Entry Operator II (Experienced) Experienced level data entry. The job typically requires high school graduate reading, communication and math skills and 2+ years of experience, or equivalent. Under limited supervision, following more complex procedures and instructions, transcribes data from source documents using data entry devices, or a keyboard. May involve selection of codes or interpretation of data entered. Incumbents may solve routine problems such as erroneous items or codes and obtain missing information. More extensive problems are referred to a supervisor. 13.30 Desktop Publishing Operator Experienced desk-top publishing operator job, typically requiring a high school diploma or GED and 2+ years of related training or experience, or equivalent. Duties include preparation of more complex report documents or other printed media and the judgment to lay out pages in a pleasing and efficient manner. Incumbents use advanced features of software publishing applications. Incumbents may prepare web page layouts. SALES/MARKETING SUPPORT 14.05 Customer Service Representative I (Entry) First of three levels of customer service work. The job typically requires high school graduate reading, communication, math and problem solving skills and no previous experience, or equivalent. Incumbents receive questions from customers and follow established procedures to provide answers or refer calls to appropriate staff. Typical questions are focused on order status, product information, account status, pricing, product or service. Incumbents follow established procedures and have readily available supervision.



14.10 Customer Service Representative II (Experienced) Second of three levels of customer service work. The job typically requires high school graduate reading, communication, math and problem solving skills and 2+ years experience. Incumbents receive questions from customers and follow established procedures to provide answers or refer calls to appropriate staff. Typical questions are focused on order status, product information, account status, pricing, product or service. Incumbents require limited supervision. 14.12 Customer Service Representative III (Technical Advisor) Third of three levels of customer service work. The job typically requires an associate or bachelor’s degree with 2+ years of experience, or equivalent. Handles the more technical or complex service questions from customers and applies judgment in resolving service, warranty or technical problems falling within established limits of authority and knowledge. Issues of greater impact or technical complexity are researched and presented to management or referred to the appropriate internal experts for resolution. Typical customer questions are focused on account status, technical product application or service information, pricing or adjustments. 14.15 Order Analyst Edits, analyzes, and interprets incoming orders covering a wide scope of company products to clarify missing terminology and supply missing or misstated information. Edits and rewrites orders to expedite impending completion procedures, as needed. Contacts order sources to clarify and correct order discrepancies. Maintains necessary files and records pertaining to prices, discounts, parts, etc. 14.20 Order Clerk Performs routine clerical duties required to complete standard form for orders from customers or company employees for distribution to proper departments, entering stock number, quantity, price, etc. Duties may also include checking with credit department, keeping files of orders received, and sending acknowledgement copy to customers. Does not ordinarily perform such functions as corresponding with customer regarding company products, determining traffic routing, expediting orders, etc. 14.25 Sales Correspondent Interprets and analyzes customer inquiries with respect to quotations, terms, applications, service, complaints, etc. Contacts inquiring parties through telephone calls, mail, fax, or other electronic means to provide requested data. Acknowledges customer orders, advises customers on order changes or status, quotes prices, etc. Maintains records and documentation regarding regular correspondence. Assists other customer service personnel as necessary. 14.35 Sales/Marketing Assistant Experienced level sales and marketing administrative assistant job. This job typically requires an associate's degree and 2+ years of experience, or equivalent. Incumbents perform administrative support work specific to sales and marketing department(s). Incumbents assist the department manager and other department staff by performing a variety of support duties, such as data collection, compilation, research, records maintenance, custom reports, sales reports, customer profiles or program reports. Incumbents may assist with preparation of marketing materials, maintain marketing materials inventory, serve as liaison with print shop vendors or distribute literature. Incumbents typically use computer applications for word processing, spreadsheets, databases, graphics, web page content preparation or scheduling. Incumbents may set up audiovisual or telecommunications equipment. Incumbents must have the ability to exercise independent judgment and discretion. Incumbents make non-routine choices within established guidelines, with minimal supervision.



14.40 Graphic Artist Experienced commercial artist. The job typically requires a two or four year liberal arts degree and 3+ years of experience, or equivalent. Incumbents will draw, sketch or modify images of merchandise or models for use in catalogs, advertising, technical manuals, displays or web sites. Incumbents may scan, edit, crop or otherwise modify images. Incumbents may use brushes, air brushes, computer graphics applications or other media to accomplish the desired end result. 14.45 Retail Stock Clerk Retail stock handling job. The job typically requires the ability to follow basic instructions and read labels, but may not require completion of high school. Duties include replenishing stock on retail shelves, applying price tags or labels and disposing of excess packaging material. Incumbents may clean up spills or breakage, inspect merchandise for damage or reorganize goods on the shelf. Some customer contact may be involved, such as answering basic questions or assisting with locating merchandise. 14.50 Cash Register Clerk Customer contact job providing retail cash register checkout service. The job typically requires the ability to follow basic instructions and make basic math calculations, but may not require completion of high school. Duties include scanning or keying product information, preparing sales receipts and handling cash or credit transactions, subject to close supervision. In many cases customer contact is continuous. Incumbents may stock shelves or perform other duties as a secondary part of the job. HUMAN RESOURCES 15.05 Human Resource Assistant, Non-Exempt Answers routine questions related to personnel administration and interprets policy where clear cut procedures and rules exist. Duties may pertain to a particular aspect of human resources or may be of a generalist nature, such as compiling and maintaining basic personnel statistics, maintaining files of performance appraisals, job descriptions, etc., and handling claims relating to workers' compensation and/or unemployment insurance, pre-screening applicants for employment, and compiling statistics for EEO purposes. Performs clerical duties of a unique nature and provides assistance in research areas. Those who perform primarily clerical tasks are not included (see Human Resource Clerk). This position is considered the highest level of non-exempt human resource positions. 15.10 Human Resource Clerk Under general supervision and following established procedures, performs clerical tasks related to the human resource function. Typical duties include recording and filing information about employee addresses and other personal information, wage rates, transfers, promotions, training status, absences, supervisory reports of performance evaluation, etc.; furnishing information from such files to maintain records of employment activity; and assisting in administration of employment tests. May compile routine reports of absences, vacations, employment activity, etc. for authorized persons, on request. Processes forms related to employee group insurance, workers' compensation, and unemployment insurance. 15.12 HRIS Specialist Administers the HRIS system on a daily basis. The job typically requires a bachelor's degree and 1+ years of related experience, or equivalent. Assists system users and performs system maintenance. Develops custom enhancements to existing systems to ensure and improve departmental efficiency. Coordinates operations and acts as liaison with Corporate IS to oversee the continuous processing, handling and storage of human resources data. Implements directed HRIS standards to ensure integrity of HRIS data.



15.15 Benefits Administrator/Clerk, Non-Exempt Under general supervision and following established procedures, performs clerical tasks related to the administration of employee benefit plans, including health insurance, pension/retirement plans, savings plans, and disability plans. Typical duties include assisting employees with claims, calculating benefits, and filing necessary reports. May act as a liaison between insurance company, provider, and employee. 15.20 Recruiting Coordinator Serves as administrative support to the Recruiting Manager and Staffing department in all aspects of hiring and recruiting. Enters and maintains data for an applicant tracking system. Creates and maintains job postings on external job board websites and assists with employee referral process. Also assists with scheduling interviews and making arrangements for applicant travel. MANUFACTURING SERVICES 16.10 Inventory Control Clerk/Cycle Counter First level of inventory clerical work. The job typically requires math and problem solving skills equivalent to a high school diploma and no experience, or equivalent. Duties include counting inventory at various locations within the organization and matching results with inventory records. Incumbents may attempt to resolve differences by locating product or isolating errors in records. Incumbents use computer terminals or PC's to record data. Incumbents follow established procedures and have readily available supervision. 16.15 Expediter Experienced level expediting. The job typically requires high school graduate math and problem solving skills and 2+ years of related experience, including familiarity with company processes, or equivalent. Duties include locating customer orders and following through to expedite the processing of orders. Incumbents work closely with customer service, production supervisors and schedulers to ensure customer satisfaction and to minimize process disruption. Work requires frequent interaction with others. Incumbents follow precedent and seek supervisory assistance to resolve conflicts. 16.20 Scheduler, Production Plans and schedules production orders, calculates and posts estimated processing time to job tickets. Posts starting and finishing dates to schedule record. Reschedules delayed orders, re-work, or additional operations. Discusses changes with shop supervision, engineering, and purchasing. Prepares weekly labor reports. Maintains current validity of loading formulas. Reports delays, machine or processing difficulties, as indicated by conditional schedule. 16.25 Shipping and/or Receiving Clerk Warehouse clerical/administrative job. The job typically requires reading, math and communication skills equivalent to a high school education and one or more years of related experience, or equivalent. Primary duties are the following: to ship goods from the establishment; prepare records of goods shipped; make up bills of lading; post weight and shipping charges; keep files of shipping records; receive incoming shipments of merchandise or other materials; verify correctness of shipments against bills of lading, invoices, etc.; keep records of goods received; report damaged goods and shortages; route goods to the proper departments. Workers may use bar code readers, computer terminals or other electronic devices. Work may include material handling.



16.30 Stock Clerk Keeps records of quantities of stock or materials in warehouse or stockroom. May also check material records prepared by others. Keeps informed of, and in close touch with, materials or goods on order or in transit and confers regularly with those charged with production or withdrawal of materials from inventory. Charges individuals or departments with inventory withdrawals and with goods received for the use of various departments. 16.35 Traffic Clerk Works under direct supervision in the preparation of tonnage statements and claim forms and the checking of freight bills, file correspondence, and rate schedules. In some cases, under supervision of traffic manager, handles tariff problems and assists in determining the most economical means of shipping. 16.40 Traffic Dispatcher Experienced traffic dispatcher. The job typically requires 2+ years of related training and experience within the shipping or transportation industry, or equivalent. Duties include assigning shipments to common carriers based on optimum service and price; scheduling of routes for company drivers and arranging back-hauls. Incumbents may maintain records of fleet maintenance and schedule service. Incumbents follow precedent, considering objectives, under limited supervision. 16.45 Import/Export Clerk Experienced level of import/export clerical support. The job typically requires high school math and problem solving skills and 2+ years of related training and experience, or equivalent. Duties include processing papers necessary to facilitate shipments between international locations. Incumbents obtain necessary permits and prepare tax documents. Works with purchasing or sales to make appropriate arrangements for carriers based on delivery time requirements. PRODUCTION/MACHINE OPERATION 21.01 Process Machine Operator I (Non-Complex or Helper) First of three levels of process machine operation; highly repetitive machine or process operation following prescribed routine or where the method of operation is obvious. The job typically requires a high school education and the ability to follow demonstrated steps and perform simple adjusting to produce to a general specification, or equivalent. Work typically involves operation of machinery or equipment that is unique to the application and does not require formal training in a trade. All instructions typically given on the job. May inspect and test completed product. Work may involve frequent handling of moderate to heavy materials and may include walking or standing most of the time. Include helpers if no previous experience is required. Report machine tool or plastics machine operation elsewhere.



21.02 Process Machine Operator II (Moderate Complexity) Second of three levels of process machine operation; diversified machine or process operations that are moderately complex, requiring adjusting or aligning to produce a desired outcome. The job typically requires high school level reading and basic math skills and the ability to use common hand tools and operate machinery or equipment that is unique to the application along with less than 2 years of experience, or equivalent. Work does not require formal training in a trade. May inspect and test completed product. May rotate stations in a process. Work involves frequent handling of moderate to heavy components and may include walking or standing most of the time. Report machine tool or plastics machine operation elsewhere. 21.03 Process Machine Operator III (High Complexity) Third of three levels of process machine operation; complex machine or process operations. The job typically requires high school level reading and basic math skills as well as the ability to use common hand tools plus 2+ years of experience, or equivalent. Under limited supervision performs complex work involving considerable adjusting or aligning or considerable application of knowledge of process variables to produce a desired outcome. Work does not require formal training in a trade, although specialized training may substitute for some experience. May plan process steps and direct the work of others. May inspect and test completed product. May rotate stations in a work process and/or is expected to have mastery of all steps in a process. Work may involve frequent handling of moderate to heavy materials and may include walking or standing most of the time. Report machine tool or plastics machine operation elsewhere. 21.06 Burning (Cutting) Machine Operator Sets up and operates flame, plasma or laser shape burning (cutting) machine to cut metal of various sizes and thicknesses into required patterns. May use NC/CNC technology to establish cut pattern or may use preformed templates. May use blueprints or other design schematics to establish cutting pattern if no other methods are available. 21.08 Chemical Batch/Process Operator, Level I Responsible for operation of process equipment, tending or controlling units or systems that process chemical and/or allied substances into intermediate or finished products. Level I position utilizes only basic, prescribed formulas or procedures that do not require above average knowledge of compounds processed or manufactured. 21.10 Chemical Batch/Process Operator, Level II Responsible for operation of process equipment, tending or controlling units or systems that process chemical and/or allied substances into intermediate or finished products. Level II position utilizes prescribed formulas or procedures, but also discretion to produce varying quality of product with respect to formulas that require above average knowledge of compounds processed or manufactured.



21.12 Chipper/Grinder, Finish Operates pneumatic chipping hammers, portable grinders, pedestal grinder, and other hand-held grinding tools to move parting lines, fins, snags, gates, risers and other undesirable metal surface blemishes from castings and machined parts to conform with finishing specifications. Instructions and guidance provided on job assignments, variations and equipment operating difficulties. Work is subject to process and final inspection and check. 21.14 Cutter Operates cutting machine equipped with rotary or reciprocating blades to cut rolls of materials such as paper, paperboard, cellophane or plastic into sheets, according to specifications. 21.22 Experimental Machinist Working from preliminary design information, functional data, and/or CNC/NC program data, produces machined parts required for construction of mechanical assemblies for prototypes and pilot production units. Plans methods and sequence of machining, taking into consideration such factors as the characteristics of various metals, the effect of heat treating, warpage, etc. Lays out parts and de-bugs programs for successive machining operations, performs complicated set ups, improvises tooling when standard tooling cannot be utilized, and determines machine speeds and feeds. Must have a high degree of skill in the use of a wide variety of machine tools, machinist's hand tools and precision measuring instruments. May use CNC, NC, and/or conventional machining equipment.

21.24 Extruder Operator Operates/sets up and operates extruder line, using materials in pellets or sheets to produce thermoplastic sheets meeting specifications, dimensions and specified weight. Installs or changes dies, screens, lines up takeoffs, litter, trims scrap collector or grinder, sheet winder and pellet grinder and adjusts dies, speed and temperature for sheet uniformity and quality. Visually checks sheets for defects, checks dimensions with micrometers and makes necessary adjustments. Arranges raw material feeding system and containers. Performs disassembly and mechanical maintenance. Removes and wraps finished tools. Maintains records of material use and production. 21.26 Filler Fills cans, drums and pails of various sizes by operating filling machine or by placing container under and opening storage tank outlet valve. Changes over and adjusts equipment such as strainers and filters. Covers and moves filled containers, and stencils if required. Obtains containers and supplies. Makes minor adjustments necessary to keep machine operating properly. 21.28 General Laborer/Production Worker Performs manual labor of a general character and simple nature, requiring no special training, judgment, or skill. Includes work such as moving and handling materials, unloading or loading freight cars and trucks, tending conveyor lines, etc. Works under direct supervision. Does not include helpers for skilled workers.



21.30 Grinding Machine Operator, Precision Operates/sets up and operates one or more of the following precision grinding machines to grind internal and/or external surfaces of metal objects to specified dimensions and finish: centerless, cylindrical, external, internal, surface, drill, broach, saw, gear, cutter and thread grinders. Requires ability to select and use all types of grinding machines, abrasive wheels, holding fixtures, gauges, micrometers, etc. 21.32 Heat Treater Operates heat treating furnace to heat, treat, anneal, temper, carburize, harden, normalize and oil and water quench a variety of parts and materials, where cycle time, temperature and methods are prescribed. Checks controls, detects and reports faulty operation. Checks completed work. 21.34 Helper, Production Assists production operators. Move material, assist in loading machines, positioning work and setting up jobs. Make adjustments or operate machines under immediate direction. Perform minor hand operations such as filing, burring, cleaning, disc grinding, etc. 21.38 Labeler Operates labeling machine or hand label unit to accurately mark materials. May perform material handling duties as necessary. 21.40 Leadworker Assists the department supervisor with coordination of work assignments, training new employees and completion of daily reports and paperwork. Handles various minor production problems and is the resource to others in the resolution of complex problems and issues. Leads others effectively and gains cooperation without having formal authority over them. Acts in place of supervisor when needed but does not issue discipline. (Job evaluation point value for this position can vary greatly depending upon the nature of work performed.) 21.46 Machine Tool Operator I First of three levels of machine tool operator. The job typically requires the ability to follow written instructions and read blueprint specifications, or equivalent. Under close supervision, operates alternately more than one type of production machine tool such as grinders, milling machines, drill presses, lathes, etc., on routine and repetitive operations. Set-ups are usually made by others. Speeds, feeds and tooling are prescribed. Machines may have numeric controls. Does not include employees engaged primarily to operate one classification of machine tool surveyed



21.48 Machine Tool Operator II Second of three levels of machine tool operator. The job typically requires the ability to follow written instructions and read blueprint specifications and less than 2 years of experience, or equivalent. With readily available supervision, sets up and operates alternately more than one type of production machine tool such as grinders, millers, drill presses, lathes, etc., on a limited range of production work, involving close tolerances and set-ups which are exacting but not usually highly involved or difficult. Sets up machines where speeds, feeds, tooling and operation sequence are ordinarily prescribed. Machines may have numeric controls. Does not include employees engaged primarily to operate one classification of machine tool surveyed separately. 21.49 Machine Tool Operator III Third of three levels of machine tool operator. The job typically requires the ability to follow written instructions and read blueprint specifications and 2+ years of experience, or equivalent. Under limited supervision, sets up and operates alternately more than one type of production machine tool such as grinders, millers, drill presses, lathes, etc., on complicated production work involving difficult operations, close tolerances, and difficult set-ups of parts of irregular shapes. Either determines feeds, speeds, tooling and operation sequence for considerable range of difficult operations or sets up pursuant to feeds, etc., prescribed in drawings or lay-outs. Machines may have numeric controls. Does not include employees engaged primarily to operate one classification of machine tool surveyed separately.

21.50 NC/CNC Milling/Drilling Machine Operator Sets up and operates single or multiple spindle computer numerical control or numerical control drilling/milling machines to perform such operations as drilling, reaming, boring, tapping, grooving, slotting, etc. Positions and secures tooling and holding devices, loads program tape and/or cards and makes specified control settings. Lays out and positions work, checks machine operation and then activates machine, observing progress of operation to determine malfunction. Changes set-ups and tools as specified in program instructions. Replaces dull or broken cutters, as required. Works from blueprints sketches, numerical control data, operation sheets, etc., and uses precision measuring instruments to check dimensional accuracy of work. 21.52 NC/CNC Turning Machine Operator Sets up and operates a computer numeric control or numerical control turret lathe, engine lathe or other turning machine. Following predetermined procedures, mounts holding fixtures and cutters, loads program tapes and/or cards and makes specified control settings. Positions work, checks machine operation and then activates machine, observing progress of operation to determine malfunction. Changes set-ups and cutters as required. Works from blueprints, sketches, program, numerical control data, operations sheets, etc., and uses precision measuring instruments to check dimensional accuracy of work.



21.54 NC/CNC Machining Center Operator Sets up and operates one or more computer numeric control or numeric control machining centers, to perform drilling, reaming, tapping, milling, boring and other machining operations over a wide range of surfaces, diameters and depths. In each machining center, the positioning in all axis and the changing of preset tools are programmed to automatically follow the pre-established methods. The setups on some jobs are complicated and require milling to close tolerances. Determines proper operation sequence, selects and adjusts tools in adapters, and mounts in storage matrix (drum).

21.55 CNC Wire/EDM Specialist/Programmer Programs and operates wire Electrical Discharge Machining (EDM) machine to cut conductive materials with a thin (typically very thin brass wire) electrode that follows a programmed path. The job typically requires a vocational/technical diploma in machining, tool and die making, or mold making and 3+ years of related experience, or equivalent. Achieves complex configurations through development of machine control programs. May perform other machining operations using manual or CNC machine tools. Report experienced level incumbents who spend at least 50% of their work time performing EDM work. 21.60 Press Brake Operator Operates/sets up and operates press brake to form a variety of sheet metal and steel plate parts. Checks work to templates or drawings, using scale, square or other instruments to determine conformity. 21.70 Punch Press Operator Sets-up, adjusts and operates a punch press to perform such operations as punching, blanking, shearing, forming, drawing, etc. Positions, aligns and secures dies or die members, adjusts ram stroke and material stop gauges and sets stripper or ejecting mechanism. Produces samples for inspection, adjusts to secure required dimensions and quality and produces production run. Works from drawings, patterns, templates, or samples. 21.72 Sand or Shot Blast Operator Operates sand or shot blast equipment to remove adhering sand and scale from or to impart specified finish castings surfaces. Positions and turns castings to completely blast all surfaces. Adjusts mixture of air and abrasive to suit requirements. Services sand or shot tanks, replaces worn nozzles. 21.74 Sanitizer Cleans and sanitizes production machines and equipment at start-up and after production run. Utilizes chemicals and cleaning equipment to perform activities. Responsible for cleaning production rooms, including walls, ceilings, floors, etc.



21.76 Sewing Machine Operator Changes over, adjusts and operates sewing machine. Sews a wide variety of precut parts or from patterns. Maintains even stitch, tension, alignment and distribution of material. Starts and ends bands as specified. Cleans and oils machine as necessary. 21.78 Shear Operator Sets up and operates a power shear to cut sheet metal or steel plate stock to size, length or contour involving a great variety of work. Works from templates or layouts. Sets stop gauges and uses care to align material properly. 21.80 Sheet Metal Worker Fabricates, assembles, alters and repairs standardized sheet metal articles. Lays out job, working from blueprints, specifications, templates, and/or patterns. Cuts, trims, forms, shapes and assembles parts, using various sheet metal fabricating machines and hand tools. Must be able to set up and operate equipment required to perform job functions, such as power shears, brakes, roll formers, flangers, drill presses, punch presses, hand riveters, spot welders, solderers, grinding wheels, etc. Experimental sheet metal mechanics are not included in this classification. 21.82 Spray Painter, Production Performs all painting operations and related finishing or assembly requirements to customer specifications. Has a thorough working knowledge of all painting techniques: finishing, plastering, sealing and customer's color specifications. Required to disassemble designated unpainted parts and accessories and reassemble after painting. Patches with plaster and finish to remove surface imperfections. Uses all painting equipment and hand tools. 21.84 Turning Machine Operator Operates/sets-up turning machines such as engine, turret and vertical turret lathes. Works to close tolerances during precision operations. Works from blueprints, drawings, written and verbal instructions. For those using NC/CNC equipment, see job number 21.50, 21.52 and 21.54. Single machine operator only. For Multi-Machine Tool Operators see Job Numbers 21.46 and 21.48. 21.86 Waste Treatment Operator Controls heat exchange unit, pumps, compressors and related equipment to decontaminate, neutralize and dispose of waste liquids collected from chemical processing operations. May record data, such as number of gallons of waste pumped into sewer system or storage tanks, or reduced by heat exchange unit.



21.88 Welder, Arc and/or Gas Welds metal objects together by means of an oxyacetylene torch or arc welder apparatus to fabricate metal shapes or articles or to repair broken or cracked metal objects. Sets up prefitted parts for welding; uses hand tools, clamps and jigs and fixtures. In addition to performing hand welding or brazing operations; working from specifications, drawings, prints, or welding symbols, may also lay out guide lines or marks on metal parts and may cut metal with a cutting torch. Works on a variety of metals and alloys. May require certification or other work involving critical safety and load requirements. May select electrodes, tips and rods. Does not include Spot, Tack, or Machine Welders or workers who specialize in layout work and in torch cutting. 21.90 Welder, Production Operates arc, gas, MIG or TIG welding equipment. Works with any gauge metal on a variety of routine parts or assemblies not subject to extreme loads or pressures. Handles all materials at workstation. Material and methods prescribed. 21.92 Machinist I First of three levels of skilled machinist work. The job typically requires a technical degree in machining and little or no work experience, or equivalent. Operates alternately more than one type of machine tool such as grinders, millers, drill presses, lathes, etc., on machining operations of moderate complexity. Projects have some diversity and may be in support of production operations or job shop machining. This is not a production machine tool operator. 21.94 Machinist II Second of three levels of skilled machinist work. The job typically requires a technical degree and 2+ years of experience, or equivalent. Under limited supervision, performs complex machining operations in support of production operations or job shop machining. Operates various types of machine tools and performs progressive machining operations for metal parts, tools and machines with close tolerances or high finish requirements. Fits and assembles where necessary, using machinists' hand tools and measuring instruments. Has familiarity with working properties of various materials. May program CNC machines in the course of making parts. This is not a production machine tool operator.



21.96 Machinist III Third of three levels of skilled machinist work. The job typically requires a technical degree and 5+ years of experience, or equivalent. Without technical supervision performs the most complex machining and fitting of all kinds of parts, tools, and machines in support of production operations or job shop machining. Lays out work from blueprints, sketches, and written specifications. Sets up and operates all available machine tools and performs progressive machining operations on work involving very close tolerances or unusual requirements. Determines operation sequences. Uses skillfully all machinists' hand tools and measuring instruments. Familiar with working properties of all materials. Programs CNC machine tools in the course of making parts. Fits and assembles where necessary. At this level machinists serve as technical resources for less experienced machinists. This is not a production machine tool operator. 21.97 Iron Worker Lays out, positions, aligns, and fits together fabricated parts of structural metal products in shop, according to blueprint and layout specifications, preparatory to welding or riveting. 21.98 Printing Press Operator (small) Experienced offset press operator. The job typically requires high school graduate level reading, communication and math skills and 1+ years of related experience, or equivalent. Incumbents set up and operate one or two color presses (typically sheet fed) to print items such as instruction sheets, letterhead, forms or other materials used in support of the organization. Incumbents are able to prepare plates from camera ready copy. Incumbents work under limited supervision and may be the sole operator in an organization. 21.99 Printing Press Operator (large) Sets up and operates larger offset printing press (over 26") to print single and multicolor copy. QUALITY CONTROL/INSPECTION 22.05 Inspector, Quality Control Diversified first piece, sampling, final floor, or bench inspection of manufactured parts or products to ensure quality and adherence to standards. Inspection procedures are standardized and allowable variations prescribed. Devises ordinary gauging or measuring set ups or makes adaptations to inspection equipment or fixtures. Responsible for stopping production or notifying supervisor in case of excessive defects. 22.10 Inspector, Precision Electrical/Electronic Sets-up and performs electrical/electronic inspection of parts and completed precision assemblies to determine precise conformance to specifications, performance and workmanship standards. May be required to determine methods



of inspection to be used, make complex set ups and perform first-article inspection. Must be proficient in the use of all testing equipment. Must be able to work from complex blueprints, schematics, inspection specifications and verbal or written instructions. 22.15 Inspector, Precision Mechanical Sets-up and performs mechanical inspection of machined parts and completed precision assemblies to determine precise conformance to specifications, tolerances and workmanship standards. May be required to determine methods of inspection to be used, make complex set ups and perform first-article inspection. Must be proficient in the use of such precision measuring instruments as micrometers, verniers, depth gauges, gauge blocks, sine bars and comparators. Must be able to work from complex blueprints, inspection specifications and verbal or written instructions. 22.20 Inspector, Repetitive Follows standardized methods in repetitive sampling, operational or final bench or crib, mechanical or electrical inspection. Visually inspects and checks variety of parts using direct reading and adjustable gauges. Makes reports on rejects. 22.25 Inspector, Tool & Gauge Inspects all types of tools, gauges, fixtures and parts of the most complex and complicated nature to determine accuracy of workmanship and functional performance. Sets-up and uses all types of measuring devices and instruments for precision checking and adjusting of various tools and gauges such as: advanced optical type tooling, trunion jigs and fixtures including angularity and position of guides and stops with the use of advanced trigonometric calculations. 22.30 Inspector, CMM Operator Uses Coordinate Measuring Machine to assure product quality by inspection of first article, regular production, and re-run machined parts. Verifies finished goods with blueprint schematics. Performs periodic maintenance, calibration, minor troubleshooting, and repairs of CMM equipment. May assist in engineering with program editing to resolve differences between program and actual part/product dimensions. MAINTENANCE 23.05 Office Janitor General labor job. The job typically requires the ability to follow basic verbal and written instructions, such as the ability to read and follow label instructions on cleaning supplies. Job duties include sweeping floors, vacuuming carpeting, removing wastepaper and other refuse, and dusting furniture and fixtures. May also include performing routine light manual work in cleaning and sweeping offices, halls, restrooms, etc. Do not report plant maintenance staff unless office maintenance duties are secondary.



23.07 Plant Janitor/Sanitation General labor job associated with plant or facility sanitation duties. The job typically requires the ability to follow basic verbal and written instructions, such as the ability to read and follow label instructions on cleaning supplies. Duties include cleaning walls, floors, equipment, or any other areas of the facility. Duties include disposing of waste, sanitation of facilities and equipment, maintenance of lighting, and other related facilities and grounds duties. Incumbents may assist maintenance mechanics with maintenance of equipment. Work may include moderate to heavy lifting. Do not report office maintenance staff. 23.15 Maintenance, Electrician Keeps electrical equipment, such as wiring, motors, switches, switchboards and electrical mechanisms in good repair. Performs various duties such as replacing defective wiring and making connections to new electrical installations, replacing small parts in motors, cleaning and oiling motors, and repairing electrical fixtures. Makes new installations of fixtures, motors, and other electrical equipment as required. 23.20 Maintenance, Electronics Performs maintenance, repair and calibration on electronic equipment, such as control systems of numerically controlled machines, other controlling or recording equipment, spot weld machines, etc. Conducts operational tests and repairs equipment by disassembling required components, repairing and/or replacing faulty parts, reassembling and adjusting equipment. Determines proper setting for timing and control mechanisms. Periodically checks equipment performance to assure conformance to required standards. Must be able to work from wiring diagrams, blueprints, etc. Excludes maintenance electricians who perform only incidental electronics repair work. 23.25 Maintenance, General - Level I Performs generalist’s tasks on the maintenance of plants or office buildings. Performs basic carpentry, electric, pipefitting and plumbing repair as necessary. Scrapes, putties, and paints walls, woodwork and fixtures. Replaces light bulbs, covers, and filters. May lubricate and do simple maintenance on machines and equipment. Calls more skilled or contract service companies for major or complicated repairs. 23.30 Maintenance, General - Level II Performs more complicated tasks on the maintenance of plant, machines or office buildings. Performs carpentry, electric, pipefitting, and plumbing repairs as necessary. Troubleshoots and repairs existing and potential problems. May have knowledge of two or more specific maintenance trades such as carpentry, pipefitting, electrical, or mechanical.



23.35 Maintenance, Grounds Maintains turf and landscaping on company grounds. Mows grass, applies fertilizer, applies chemicals for weed and pest control; installs and maintains sprinkler systems; plants and cares for landscaping and turf; adjusts and makes minor repairs on all maintenance equipment. Has sufficient knowledge of plant cultivation, use of fertilizers, etc., to work with a minimum of supervision and to exercise independent judgment within prescribed limits. 23.40 Maintenance, Helper Assists electricians, carpenters, machinists, steam fitters and other trades in the performance of a variety of duties. Obtains tools, materials and supplies. Positions work and performs operations following detailed instructions. 23.45 Maintenance, HVAC Under general supervision, performs tasks relative to the operation, maintenance and repair of all heating, ventilating, special refrigeration and related refrigeration test equipment required for either personal comfort or environmental tests. May perform other maintenance duties as assigned. Must be able to work from electrical and mechanical blueprints, schematics, and sketches of all kinds. 23.50 Maintenance, Industrial Equipment Mechanic Performs major overhaul, maintenance, troubleshooting and service on gasoline, diesel, electric, propane, and battery powered equipment such as fork trucks, jack-stackers, pallet trucks, tow tractors, vertical lifts, scrubbers, sweepers, stationary engines, automobiles, trucks and other types of vehicles. Repairs hydraulic equipment. Operates all garage repair and checking equipment. 23.55 Maintenance, Machine Repair Repairs, alters and overhauls all types of machine tools, special machines and production equipment. Diagnoses trouble, tears down and re-assembles intricate mechanisms and machines. Accurately hand scrapes and spots cylindrical, flat, angular, and special bearing surfaces of all kinds. Checks alignments. Makes repair parts. Is able to make intricate and extensive repairs without the aid of conventional drawings. Makes suitable sketches and plans for replacing, substituting, or improving to suit unique situations. Uses common precision measuring instruments and gauges. 23.60 Maintenance, Machinist Using a variety of machines, such as lathes, mills, precision grinders, etc., produces replacement parts for making regular and emergency repairs of machinery and equipment. Also uses various hand tools, including scrapers, chisels, files and measuring instruments. Shapes metal parts to precise dimensions, frequently working to close tolerances. May fit parts into machines, but primary duty is machinist.



23.65 Maintenance, Mechanical Maintains and repairs all mechanical facilities throughout the plant including cranes, pumps, boilers, tanks, air, water, fuel piping, exhaust systems, etc. May diagnose trouble and perform repairs on all types of electronic, heavy, and mechanical systems. May require some welding. Works from blueprints, sketches, written, or verbal instructions, and performs all necessary duties relating to work performed. 23.70 Millwright Installs and moves large equipment requiring accuracy and care to align and balance and involving difficult rigging. Dismantle and re-assemble units as circumstances indicate. Prepare machine foundations; select or specify shafts, hangers, pulleys and belts. Install, repair and maintain counter and line shafts, power drives. 23.75 Stationary Licensed Engineer Operates and maintains mechanical or electrical stationary engines and equipment such as steam engines, air compressors, generators, motors, turbines, ventilating equipment, steam boilers, etc., which supply power, heat, refrigeration, or air conditioning. Performs preventative maintenance and may make minor repairs. Must have a state license. 23.80 Tool and Cutter Grinder Sets up and operates tool and cutter grinding machines to grind tools, cutters and bits to shape. Sets machine feeds and speeds; selects and mounts proper size and type of wheel; sets clearances, angles and adjusts stops; mounts work by use of standard tooling or holding fixtures; works to very close tolerances. Typical grinding work involves sharpening milling cutters, thread and serrating mills, end mills, counterbores, countersinks, taps, drills, reamers, bits, and thread chasers. 23.85 Tool and Die Maker Specializes in the construction, repair, maintenance and calibration of machine shop tools, dies, jigs, fixtures and instruments. Operates various machine tools and performs other highly skilled work, such as laying out, fitting and assembling parts. May involve considerable development work, highly skilled fitting, timing and adjusting. May construct tools where no design is available. 23.90 Tool Crib Attendant Receives, stores and issues tools, dies, jigs, gauges and similar equipment, keeping records of withdrawals and returns. Maintains inventory records of tools and equipment to supervisors. May clean tools but is not responsible for skilled repair work. 23.95 Mold Maker I First of three levels of skilled mold making work, sometimes called apprentice. The job typically requires a technical degree in mold making and little or no work experience, or equivalent. With readily available supervision, builds, restores, alters, and services.



23.96 Mold Maker II Second of three levels of skilled mold making work. The job typically requires trade school and 3+ years of tool room experience, or equivalent. Under limited supervision and with minimal technical assistance, builds, restores, alters, and services molds of a complex and precise nature used for molding plastic parts. Constructs complex units where design is available. Selects allowances and devises mechanism detail. Works from complicated drawings and sketches. Uses advanced shop mathematics and all types of precision measuring instruments. 23.97 Mold Maker III Third of three levels of mold maker. The job typically requires trade school and 6+ years of tool room experience, or equivalent. Requires a working knowledge of characteristics of alloy steel and other common metals and their heat treating processes. Under general supervision and without technical guidance, other than engineering input, performs the most difficult development work. Builds, restores, alters, and services molds of an extremely complex and precise nature used for molding plastic parts. Constructs molds where no design is available. Plans, designs, constructs or repairs a wide variety of highly intricate and complicated molds to extremely close tolerances. Selects allowances and devises mechanism detail. Performs any tool room machine operation. Works from complicated drawings and sketches. Uses advanced shop mathematics and all types of precision measuring instruments. Capable of troubleshooting to perfect molding operation. May suggest modifications in specifications. May provide training and technical guidance to others. ASSEMBLY 24.05 Electronic/Electromechanical Assembler, Level I On a production basis, performs light electronic and/or electromechanical assembly work of moderate complexity. Relatively simple assembly procedures are involved, requiring primarily manual dexterity. Assembly procedures may involve soldering where access is somewhat difficult, working with parts or components that require special care in handling or other procedures that require good dexterity and facility in use of a variety of hand tools. Work is not typically highly repetitive, but the cycle of repetition may be short enough to allow the development of some habit patterns. Must be able to work from wiring diagrams, detail blueprints or other input documents of similar complexity. May make minor procedural decisions in soldering, fitting, etc., but always within established guidelines.



24.10 Electronic/Electromechanical Assembler, Level II On a production basis, performs electronic and/or electromechanical assembly work of high complexity. Work requires manipulative skill of high level, facility with a wide variety of hand tools and simple test gear, and also sufficient understanding of the functional operation of the items assembled to make minor modifications and parts substitutions in the assembly process. Work typically involves a wide variety of operations with a very long work cycle and may involve responsibility for final assembly or production build-up of complete units composed of complex sub-assemblies. May also perform some trouble-shooting and rework of production items. Must be able to work from complex schematics, final assembly blueprints and other input documents of similar complexity with a minimum of supervision, using considerable judgment in planning work sequence and determining the workability of the completed item. 24.15 Mechanical Assembler, Level I On a production basis, performs light mechanical assembly work of low complexity and limited scope. Only relatively simple assembly procedures are involved, requiring primarily manual dexterity and the ability to work with simple hand tools. Ordinarily works with parts that are not difficult to handle and which do not require fitting to close tolerances. Works from samples or simple visual aids (clearly marked assembly drawings, photographs, etc.) and receives detailed instructions as to exact procedures to be followed. Does not include those who assemble major structural elements or those who perform electronic assembly work on more than an incidental basis. 24.20 Mechanical Assembler, Level II On a production basis, performs mechanical assembly work of moderate complexity. Assembly procedures may involve adjusting, trimming and fitting parts to moderately close tolerances, working with parts or components which are difficult to handle and other skills which require good dexterity and facility in the use of a variety of hand tools. Work is not typically highly repetitive, but the cycle of repetition may be short enough to allow the development of some habit patterns. Must be able to work from detailed blueprints, assembly sketches or other input documents of similar complexity. May make minor procedural decisions in fitting and adjusting of parts, etc., but always within established guidelines. 24.25 Mechanical Assembler, Level III On a production basis, performs mechanical assembly work that is typically of high complexity and/or requires fitting, alignment and adjustment of components, units and assemblies to very close tolerances. Work requires manipulative skills of a high level, facility with a wide variety of hand tools and measuring instruments, and also sufficient understanding of the functional operation of the items assembled to make minor modifications and parts substitutions in the assembly process. Work typically involves wide variety of operations with a long work cycle. May perform some trouble-shooting and rework of production items. Must be able to work from complex and detailed assembly blueprints and/or verbal and written instructions with a minimum of supervision.



24.30 General Assembler Bench or line assembles a wide variety of complex and non-standard units, subassemblies and final assemblies having many parts and details, where difficult adjustments may be required to fit, align and ensure free action of movable parts. Works from drawings and verbal instructions to select, set up and use equipment, testing devices, gauges, templates, assembly jigs and fixtures to create desired assembly. Does not include repetitive assembly. SERVICE 25.03 Automobile Mechanic Performs preventive maintenance on automobiles and light trucks through vehicle washing and cleaning, oil changes, greasing and inspection of hoses, belts, fluids and wiring. Inspects vehicles and determines needed maintenance or repair work. Performs automobile and light truck repairs by disassembling and overhauling engines, transmissions, clutches, rear ends and other assemblies. Replaces worn or broken parts, aligns wheels, adjusts brakes, tightens bearings, tunes engines, etc. Performs minor bodywork.

25.04 Truck Mechanic Performs work associated with light to medium truck (gasoline and/or diesel) inspection, diagnosis, maintenance and repair. Corrects vehicle deficiencies by removing, repairing, adjusting, overhauling, assembling, disassembling, and replacing major assemblies, sub-assemblies, components, parts, or systems such as, power and drive trains, transmission, front axel, rear axel, suspension, electrical, air conditioning, fuel, emission, brake, steering, and hydraulic systems. May verify vehicle performance by conducting test-drives; adjusting controls and systems.

25.05 Carpenter Constructs, erects, installs, and repairs structures and fixtures of wood, plywood, and wallboard, conforming to required specifications. Studies blueprints, sketches, or building plans for information pertaining to type of material required. Prepares layout, shapes materials to prescribed measurements, assembles materials, and verifies accuracy of construction.

25.10 Crane Operator Operates overhead electric bridge type or mobile crane to lift, rig, move or position material, work in progress, equipment or finished products.



25.12 Electrician I (Assistant) First of three levels of electrician work. The job typically requires less than one year of formal technical training, or equivalent. Under close supervision assists others in installing and maintaining electrical equipment such as large control panels, switchboards, junction boxes, switches, motors, etc. Tests circuits with testing equipment and reports readings for diagnosis by others. Under direction, performs wiring of ordinary light circuits; setting circuit breakers; repairing switches, small motors and simple starting and control devices; replacing lights and fuses; and minor trouble shooting. Uses hand and power tools. May work from simple wiring diagrams. 25.13 Electrician II (Journey) Second of three levels of electrician. The job typically requires completion of two years of formal technical school training and 3+ years of job experience, or equivalent, and successful completion of the board exam for licensing as a journey-level maintenance electrician. Plans and performs jobs of installing and maintaining a variety of electrical equipment such as control panels, switchboards, junction boxes, switches, etc. Connects and disconnects electric powered machines; repairs motors and generators; replaces fuses and sets circuit breakers on high and low tension circuits. Diagnoses electrical trouble. Uses hand and power tools. Works from wiring diagrams. Planning may involve determination of method and sequence of operation and selection of materials to be used. Works independently and may provide direction to an assistant or to less experienced electricians. 25.14 Electrician III (Master) Third of three levels of electrician. The job typically requires completion of two years of formal technical school training and 5+ years of job experience, or equivalent, and successful completion of the board exam for licensing as a master electrician. Approves wiring plans for new installations. Plans and performs jobs of installing and maintaining a variety of electrical equipment such as control panels, switchboards, junction boxes, switches, etc. Connects and disconnects electric powered machines; repairs motors and generators; replaces fuses and sets circuit breakers on high and low tension circuits. Diagnoses electrical trouble. Uses hand and power tools. Works from wiring diagrams. Planning may involve determination of method and sequence of operation and selection of materials to be used, establishment of work procedures. Works independently and may provide direction to assistants or to less experienced electricians. 25.15 Forklift Operator General warehouse labor job. The job typically requires the ability to follow basic written and verbal instructions, such as bills of materials and shipping documents, or equivalent. With readily available supervision, workers operate a gas or electric powered forklift truck to move, stack, load, or unload materials in and about plant, warehouse, staging area, etc. Work may include using banding and shrink wrap machines. Workers may use bar code readers, computer terminals or other electronic devices to track product as it is moved.



25.20 Order Checker Checks and verifies orders filled by others. Responsible for completeness and accuracy of orders. May complete orders that are not filled completely. 25.25 Order Filler Fills orders from warehouse stock, shelves, or bins; groups them together, according to order; carries or transports them on a conveyance to shipping or delivery platforms or to other sections of the warehouse. Generally works from written orders but may work from verbal orders if necessary. 25.30 Packer General warehouse or production labor job. The job typically requires the ability to read production or shipping documents and no previous experience, or equivalent. Primary duty is to place finished products in containers (cases) for shipping or storage. The specific operations are dependent upon the type, size, and number of units to be packed, the type of container employed and the method of shipment. Work may involve one or more of the following: knowledge of various items of stock in order to verify content selection of appropriate type and size of container; using appropriate packing material to prevent breakage or damage; closing and sealing container; and applying labels or entering identifying data on container. Workers may use bar code readers, computer terminals or other electronic devices to track product. Packers whose primary duty is to make wooden boxes or crates should be reported as Craters rather than Packers.

25.35 Security Guard Has routine security duties, either at fixed post monitoring security equipment or by making actual rounds of company premises or both. Maintains order, using force where necessary. Includes employee who is stationed at gate that checks identity of employees and other persons entering grounds.

25.45 Shipping/Receiving Checker Has final responsibility to see that outgoing and incoming orders and shipments are complete and correct before shipping or accepting. Checks contents of outgoing orders or shipments to see that quantity, quality, labeling, etc., compare with order sheet or other records; requests items which may be found short; corrects other errors which may have been made in filling outgoing orders. 25.50 Stock Room Clerk Following well-defined procedures, receives, stores and issues stock of materials and supplies. Checks incoming material against accompanying documents to determine completeness and accuracy of shipment. Keeps stock in neat and orderly arrangement, fills requisitions, maintains inventory records and does routine reordering. 25.55 Storekeeper Responsible for the proper functioning of storage area, identification and receipt of incoming raw and finished material, supplies, equipment, etc.



25.60 Driver I Drives a motor vehicle (automobile, utility van, pickup, light truck, etc.) up to 26,000 pounds gross vehicle weight (GVW) on the public highways to transport non-hazardous materials or equipment. The job typically requires a valid driver's license, but not a commercial driver's license (CDL). Typically loads or unloads the vehicle. Convert pay into an average hourly rate if pay is based on mileage or has a mileage component. Does not include bus drivers. 25.65 Driver II Drives a motor truck over 26,000 pounds gross vehicle weight (GVW), or a bus, school bus or a smaller vehicle (if transporting hazardous materials or more than 200 gallons of liquid fertilizer or petroleum) on streets or highways to transport materials, merchandise, equipment, or people. The Job typically requires a valid commercial driver's license (CDL). May load or unload truck and is frequently assisted by a helper. Does not include driver-salespersons or over-the-road drivers. Convert pay into an average hourly rate if pay is based on mileage or has a mileage component. 25.67 Driver III (Local) Drives a tractor with one or more trailers (18-wheel) on public streets or highways to transport materials or equipment within a city or state (local). The job typically requires a valid class A commercial driver's license (CDL). Drivers may or may not participate in loading, but are responsible for securing the load using approved devices and methods. Convert pay into an average hourly rate if pay is based on mileage or has a mileage component. 25.68 Driver IV (Over the Road) Drives a tractor with one or more trailers (18-wheel) on public streets or highways to transport materials or equipment between states (over-the-road). Requires a valid class A commercial driver's license (CDL) and passage of Federal Motor Carrier Safety Regulations exam and Department of Transportation (DOT) physical. Drivers may or may not participate in loading, but are responsible for securing the load using approved devices and methods. 25.70 Warehouse Material Handler General warehouse labor job. The job typically requires the ability to read shipping documents, or equivalent. Working under close supervision, incumbents load and unload trucks and move material within the warehouse or production facility. Work includes pulling orders together and assembling them for shipment to customers or distribution centers. Work may include using banding and shrink wrap machines. Work may include gathering or distributing product or materials within the production area. Some packaging may be required. Incumbents will typically use pallet jacks and may occasionally use a riding forklift. Workers may use bar code readers, computer terminals or other electronic devices to track product. Do not report workers with fork truck driving as a primary focus or workers with greater emphasis on shipping and receiving clerical/administrative activities.



25.72 Crater General warehouse labor job. The job typically requires basic math skills and the ability to read shipping documents, crating diagrams, or equivalent. Primary duty is to pack machinery, parts, etc., in crates and boxes for shipment. With readily available supervision, workers build crates and boxes according to specified dimensions or build non-standard crates following generally accepted methods, using care in bracing and blocking to eliminate shifting of product in transit. May wrap materials and apply protective coating. Workers typically use chop saws, power nailers, and various hand tools. Workers may use bar code readers, computer terminals or other electronic devices to track product as it is moved.

25.75 Heavy Equipment Operator Experienced heavy equipment operator of a wide range of equipment including excavators, bulldozers, backhoes, compactors, loaders, and road graders. The job typically requires specialized training and 3+ years of heavy equipment experience, or equivalent. A commercial driver's license (CDL)and OSHA training are required. May maintain roads, perform construction site grading or excavating, or participate in installing or repairing utilities infrastructure. Conducts pre-operational equipment inspections; follows engineered site grading or excavation drawings; uses operation best practices and follows industry safety procedures. May participate in equipment maintenance. 25.80 Construction Worker Performs a variety of tasks, such as erecting, repairing, and wrecking buildings and bridges; installing waterworks, locks, and dams; grading and maintaining railroad right-of-ways and laying ties and rails; and widening, deepening, and improving rivers, canals, and harbors, requiring little or no independent judgment. 25.85 Pipefitter Lays out, assembles, installs, and maintains pipe systems, pipe supports, and related hydraulic and pneumatic equipment for steam, hot water, heating, cooling, lubricating, sprinkling, and industrial production and processing systems, applying knowledge of system operation, and following blueprints. Medical 26.05 Phlebotomist Draws blood samples, marks and sends them to laboratory for analysis. May conduct glucose or clotting tests. Reports results and maintains records of samples drawn. Works under immediate supervision according to pre-established guidelines. Position typically requires a high school diploma or equivalent. 26.10 Medical Records Technician Reviews patient charts and discharge abstracts, codes diseases and operations according to standard classifications. Provides information for insurance reports or physicians as requested. Usually requires an AA degree in medical records.



26.15 Nurse Aide Assist nursing staff in providing care to patients. Respond to basic patient requests, assist with feeding, clothing, and bathing patients. May serve and collect food trays and drape patients for treatment. This is an entry level position requiring a basic understanding of medical terms and procedures. 26.20 Medical Lab Technician Performs routine lab procedures and tests in hematology, chemistry, microbiology, urinalysis, and serology. Operates under the close supervision using only limited independent judgment. Typically requires an associate degree in the clinical laboratory sciences. 26.25 Orthopedic Technician Applies and removes casts, splints, braces, and other devices. Educates patients and staff regarding proper care and use of appliances. Assists physicians with pin removal, incision and drainage, setting fractures, joint injections, carpal tunnel release, and other procedures. Typically requires a knowledge of sterile technique and of orthopedic supplies, 1 year of experience, and certification by the National Association of Orthopedic Technicians. 26.30 Medical Coding Technician Abstracts clinical information from a variety of medical records, charts and documents and assigns appropriate codes to patient records according to established procedures. Works with coding databases. Requires an associate's degree and at least 2 years experience in coding or medical records. 26.35 Pharmacy Technician Under direct supervision of a pharmacist, locates correct medication and strength. Measures appropriate quantity, places in container and labels appropriately. Medications are reviewed by pharmacist prior to being dispensed. Enters data into patient's file. Usually requires 1-2 years experience and a certification or registration.

© 2014, Employers Resource Association


♦ Return this completed questionnaire by Friday, March 28, 2014 to:

Survey Department

Employers Resource Association 1200 Edison Drive

Cincinnati, OH 45216-2276

or fax to: (513) 679-4139

A complimentary copy of the final report will be sent to you for participating.

Your Name

Organization Name

Telephone Number E-mail

Would you like to receive your copy of the survey report: __ Electronically __Hard Copy ($25 charge for hard copy) * Minimum Entry-level Hiring Rate for Office & Clerical Personnel $ per hour * Minimum Entry-level Hiring Rate for Prod., Maint. & Svc. Personnel $ per hour TOTAL LOCAL AREA EMPLOYMENT (Number of Employees): INDUSTRY TYPE (please check only one) (definitions on back):

Durable Manufacturing Non-Durable Manufacturing Wholesale/Distribution/Retail Services/Finance/Health Non-Profit Other

PRIMARY GEOGRAPHIC AREA (please check only one):

Greater Cincinnati Area Greater Dayton Area Greater Columbus Area N Kentucky/SE Indiana

Other REVENUE SIZE (please check only one):

< $500 Thousand $5 Million - < $10 Million $500 Thousand - < $1 Million $10 Million or >

$1 Million - < $5 Million

♦Do not detach this page from the data answer sheets♦


EMPLOYERS RESOURCE ASSOCIATION INDUSTRY CLASSIFICATION

DISTRIBUTION: Establishments providing, to the general public or to other business enterprises, passenger and freight transportation; communications services; or electricity, gas, steam, water, or sanitary services. FINANCIAL: Establishments operating primarily in the field of finance. Finance includes depository institutions, non-depository credit institutions, holding (but not predominantly operating) companies, other investment companies, brokers and dealers in securities and commodity contracts, and security and commodity exchanges. HEALTHCARE: Establishments primarily engaged in furnishing medical, surgical, and other health services to persons. MANUFACTURING: Establishments engaged in the mechanical or chemical transformation of materials or substances into new products. These establishments are usually described as plants, factories, or mills and characteristically use power driven machines and materials handling equipment. Businesses engaged in assembling component parts of manufactured products are also considered manufacturing if the new product is neither a structure nor other fixed improvement. The following are two classifications of manufacturing:

DURABLE MANUFACTURING: Establishments that produce items with a normal life expectancy of three or more years. Automobiles, furniture, household appliances, and mobile homes are some examples. Because of their nature, expenditures for durable goods may be postponed. Consequently, durable goods sales are the most volatile component of consumer expenditures. NON-DURABLE MANUFACTURING: Establishments that produce items that generally last for a short time (less than three years). Food, beverage, apparel, and gasoline are common examples. Because of their nature, non-durable goods are generally purchased when needed.

NON-PROFIT: Organization operating with a not-for-profit mission, providing goods or services to an established constituency. RETAIL: Establishments engaged in selling merchandise for personal or household consumption and rendering services incidental to the sale of the goods. SERVICE: Establishments primarily engaged in providing a wide variety of services for individuals, business and government establishments, and other organizations. Hotels and other lodging places; establishments providing personal, business, repair, and amusement services; health, legal, engineering, and other professional services; educational institutions; membership organizations, and other miscellaneous services, are included. WHOLESALE: Establishments or places of business primarily engaged in selling merchandise to retailers; to industrial, commercial, institutional, farm, construction contractors, or professional business users; or to other wholesalers; or acting as agents or brokers in buying merchandise for or selling merchandise to such persons or companies.


2014 NON-EXEMPT PERSONNEL SURVEY SURVEY DATA REPORTING FORM

PARTICIPATION DEADLINE: FRIDAY, MARCH 28, 2014 Please refer to pages 8-38 for job codes, job t i t les, and posit ion descript ions. In most cases you wi l l report each employee and his or her base salary individual ly (see item (4) on page 1 for exceptions). Report base salary for part-t ime employees as hourly only. Report data for i tems (6) & (7) only i f your organization has a formal salary structure with establ ished salary ranges. The Pay Type is H (hourly) for the data that you are report ing in i tems (5), (6) & (7).

POSITION JOB CODE & JOB TITLE

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Documents

2014 NON-EXEMPT PERSONNEL SURVEY - hrxperts.org · 2014 NON-EXEMPT PERSONNEL SURVEY Survey Questionnaire ... * Lump sum payments * Project, department, or company performance