2014 Diners Guide to Ethical Eating

8/13/2019 2014 Diners Guide to Ethical Eating

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2014 ROC NATIONAL

DINERSGU IDE

TOETHICALEATING

RESTAURANT OPPORTUNITIES CENTERS UNITED

A CONSUMER GUIDEON THE WORKINGCONDITIONS OF

RESTAURANTS IN THE

UNITED STATES


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Why the Guide?

How the Guide works

How you can use this Guide

Restaurants Advancing Industry

Standards in Employment (RAISE)

National restaurant gradinglisted alphabetically

ROC National tip cards

Awarded ROC Restaurants listed by location

ROC offices listed by location

1

3

5

7

9

28

30

32

TABLE OF CONTENTS

ALL CONTENTS COPYRIGHT 2013 RESTAURANT OPPORTUNITIES CENTERS UNITED (ROC-UNITED)


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Why the Guide?As eaters, we love to dine out. But we dont love that one of the largestand fastest growing sectors of the United States economy, therestaurant industry, has 6 of the 10 lowest paying jobs in the US,

including the absolute lowest legally allowable wage. The federalminimum wage for tipped workers is a mere $2.13/hour. Tippedworkers are more than twice as likely (with servers almost three timesas likely) to fall under the federal poverty line. Worse yet, thats justone of the many low-road business practices prevalent in therestaurant industry.

This guide was created to help eaters find the restaurants that reflectour values, our basic beliefs of how others should be treated, and ourdreams of reimagining the US workplace. We are inspired to havefound High Road restaurants that prove another world is possibleand profitable. And we are grateful to be able to recognize them in thisguide, which we hope youll use for a regular dose of dininginspiration!

Another important tidbit, pun intended! This guide was alsocreated to show eaters how the Top 100 revenue-grossing restaurantsin the United States fared. We dont want you to use this list solely as ameans to choose where not to eat. In fact, we encourage you tocommunicate whenever you eat out at a restaurant thats not awardedin this guide that you, the consumer, care about the wages paid,benefits provided, and opportunities for advancement given to

workers in the restaurants in which you dine. Dont worry, we haventleft you hanging. In the How you can use this Guide section weveprovided some great and simple ways you can take action with yourforks, your signatures, and pocketbooks.


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Before you get to the good stuff, heres a little

more to put into your knowledgebank...

Over the last twelve years, the Restaurant Opportunities Center hasgrown into a national restaurant workers organization seekingimproved wages and working conditions for one of the nations largestand fastest growing sectors.

What we seek to change:

1 POVERTY WAGESMore than half of all restaurant workers nationwide earn less than the

federal poverty line.

The Fair Minimum Wage Act which would raise the federal minimumwage from $7.25 to $10.10/hour over the next 3 years and the tippedminimum wage from $2.13 to 70% of the regular minimum wage. TheAct would lift millions out of poverty and cost consumers at most an

extra dime a day.

2 LACK OF EARNED SICK LEAVE

90% of restaurant workers surveyed nationally reported not having paid

sick days, and two-thirds report cooking, preparing, and serving our food

while sick.

The Healthy Families Act would guarantee workers a

minimum number of paid sick days, ensuring that workers are not sickwhile touching our food!

3 OCCUPATIONAL SEGREGATION

People of color, women, and immigrants largely occupy the lower-paid

positions in restaurants. Nearly 60% of restaurant workers surveyed

nationally report lack of training for internal promotions. Weve found a

$4 wage gap between white workers and workers of color.

ROC has won 17 campaigns winning over $8 million in back wages andpolicy changes to the restaurant companies, including internalpromotions policies creating career paths and ladders based on meritand seniority. In these campaigns, we have found that consumerdemand for racial equity in restaurants has significant impact on thisissue.


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How this Guide worksBefore we tell you how it works, isnt it important to

know how we got all these restaurants on this guide?

Heres how we did it...

Working with students from Georgetown University and University ofDenver*, we asked restaurants about their practices with regard to:

a) wages for tipped workers and non-tipped workers,b) paid sick leave policy,c) advancement opportunities for workers to move up the ladder.

We asked this information from all of our high road restaurantpartners in our eleven current affiliate cities and from the top 100highest revenue-grossing restaurants in the United States. Data wastaken from the Nations Restaurant News Top 1001. Specifically wechose to use unit-level trends--a unit is identified as an individualrestaurant--which ranks top 100 highest revenue-grossing restaurantsin the United States.

Using this Top 100 list at the unit level, we first attempted to callcorporate offices; in the case of companies that did not respond at thecorporate level or companies that are franchised, we called individualrestaurant locations about the lowest paid wages, paid sick dayspolicy, and internal promotions policy**.

Some restaurants did not provide us with all requested information.If any of these restaurants -or any other in the United States- canprovide us with this information, we would be happy to updatethe Guide.

1. http://nrn.com/corporate/top-100-methodology2. http://nrn.com/us-top-100/2013-top-100-unit-level-trends

*We thank the students of Professor Aaron Schneider from the University of Denverand Professor Sarah Stiles from Georgetown University for all their hard work on this project. Specifically, JulieLeebove, Hans Schaler, Erin Orsley, Julia Lopez, and Denise Recinos.

**For restaurant chains with multiple locations, we asked about these practices fromrestaurants within the chain primarily in Alabama and Texas, Louisiana, Mississippi, South Carolina, Tennessee,and Georgia. In all of those states, there is no state labor law and only federal labor law applies; thus, wagespaid in establishments in those states would be the lowest wage paid by the restaurant chain anywhere in thecountry.


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Time for some grading...

Restaurants can earn up to 5 points in the grading system. They receive

one point for every criterion met.

If the restaurant receives 2 out of 5 points,they are awarded a SILVER STAR.

If the restaurant receives 3 out of 5 points,they are awarded a GOLD STAR.

Based on the information gathered, when a restaurant earns a point, itis indicated with the following symbols:

RAISEOR RESTAURANT ROUNDTABLEMEMBERA restaurant that belongs to RAISE or one of ROCsRestaurant Industry Roundtables: a group of employersworking to promote the high road to profitability in theindustry.

TIPPED WORKER WAGES A restaurant receives a pointif their lowest starting wage for a tipped worker is atleast $5 an hour anywhere in the United States. Tippedworkers include servers, runners, bussers, bartenders,barbacks, and expeditors. Although there are manystates that do not have a tip penalty, this ROC NationalDiners Guide is based off increasing the federal wage of

$2.13 for tipped workers. The $5 subminimum wage as acriterion is meant to highlight our goal of phasing in theFair Minimum Wage Act over a 3-year period to 70% ofthe regular minimum wage, or eventually $7.


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NONTIPPED WORKER WAGES- A restaurant receives apoint if their lowest starting wage for a non-tippedworkers at least $9. Non-tipped workers include host/hostess, dishwashers, prep cooks, line cooks, and

porters. There are a few cities with higher wages such asSan Francisco, again, the premise is to raise the federalminimum wage currently at $7.25. The $9 wage as acriterion is meant to highlight our goal of phasing in theFair Minimum Wage Act over a 3-year period to $10.10.

PAID SICK DAYS- A restaurant receives a point if itprovides paid sick days to its part-time and full-timeemployees through a paid sick day policy or by policiesallowing for paid time off to be used for sick days.

INTERNAL PROMOTION- A restaurant receives a point ifat least 25% of all non-entry-level positions were filled byinternal promotion and at least 10% of non-

management employees have tenure of 4+ years

OR

50% of its current employees have been promotedinternally.


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N/A

0

X

Restaurants who do not receive a point in any of these criteria insteadare marked with one of the following symbols:

NONAPPLICABLE The restaurant does not have thatposition or the criterion does not apply at this restaurant.

DOES NOT MEET CRITERION This restaurant does notmeet the criterion and does not provide the benefit.

DECLINED TO ANSWER Despite several attempts, this

restaurant refused to report on this criterion or does notknow if they provide the benefit.

In 2011, workers filed several federal lawsuits and legal

charges against Darden for workplace violations suchas discrimination and wage theft. This image is used todenote a restaurant that is from the Darden RestaurantGroup, the worlds largest full-service restaurantcompany.


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How you can use this GuideYou can make a difference for the 10 million plus restaurant workersacross this nation in several simple ways. Your support of High Roadrestaurants is a great first step. Supporting our efforts to guide

restaurants into the High Road is a great second step. The final andsometimes more difficult step is holding Low Road employersaccountable and ensuring they see the light at the end of the tunnel.That light is one of dignity and respect by responsibly moving towardslivable wages, providing benefits, and increasing internal promotions.So enough talk, here are real actions you can take today.

1Eat Ethically at a High Road Restaurant!Support our High Road restaurants and dont forget to remind

them why you came in. High Road restaurants are listed in the

Awarded ROC Restaurant section.

2 Join an EatUp!

If you want to see more High Road restaurants in your neighbor-hood, join The Welcome Table, a national network of ethical

eaters who EatUp! for change. Visit TheWelcomeTable.net or

email [email protected] for more info.

3 Support the Fair Minimum Wage

and Healthy Families Acts

Sign onto our petitions demanding that Congress raise thefederal minimum wage for tipped workers, currently at $2.13/

hour, and provide paid sick days for all workers. You can send

these petitions by visiting our website, at www.rocunited.org.

4 Hold Low Road Employers AccountableYou can help by supporting workers with charges against

restaurant employers who are violating the law. You can call the

company to let them know that you wont support such illegal

practices or call your local ROC office to see how you can hold

employers accountable. If you are located in a city with an active

campaign against Darden Restaurants, such as the Capital Grille,

you can attend a local action in your city. Follow actions by

visiting the campaign website, www.dignityatdarden.org.


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5 Give a TipWere talking about two kinds of tips here. First, always tip your

servers well, theyve been on their feet all day! Second,

everywhere you dine, share the tip cards located at the end of thisguide giving managment tips on how they can either be

recognized as a High Road employer or how they can get in

touch with ROC to help them create sustainable and equitable

workplace practices.

6 Share the love, donate to the cause

When you support ROC United, you are making an investment in:Promoting the high road to profitabilitythrough

education for workers and restaurant employers to effect

sustainable change in the restaurant industry

Fighting poverty of women and childrenby advocating

increasing the appallingly low $2.13 per hour tipped minimum

wage for restaurant workers

Advancing a restaurant-worker movementthrough changingthe restaurant industrys wage stealing practices and promoting

restaurants who are taking the high road to profitability.

Donate here:http://rocunited.org/about-us/donate/

7 Download the Diners Guide app and shareDownload our app here: http://rocunited.org/dinersguide/.Now you can take the guide with you. This nifty app uses

geolocators to map out restaurants in the Diners Guide

wherever you are in the United States! Share it with your friends

and show them how to eat ethically.


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Restaurants Advancing IndustryStandards in Employment(RAISE)Over 80 of our more than 100 High Road partners have received

awards in this guide. Some of those awardees and our otherrestaurant partners have come together with ROC to form analternative national restaurant association to raise standards in therestaurant industry. Were proud to present them here:

ARIZMENDISAN FRANCISCO

BENS CHILI BOWL

WASHINGTON, D.C.

BOGOTA LATIN BISTRONEW YORK

BUSBOYS & POETSWASHINGTON, D.C.

CAFE PLATANO

SALVADORAN CUISINE

BERKELEY

CHOICES VEGAN CAFEMIAMI

COLORS DETROITDETROIT

COSECHAOAKLAND

DRESSING ROOM: A

HOMEGROWN RESTAURANTWESPORT

EATONVILLE

WASHINGTON, D.C.

EGGNEW YORK

EL FUEGO

PHILADELPHIAFERGIES PUB

PHILADELPHIA

FLAVA AT WAZOBIAWASHINGTON, DC

GOLD STANDARD CAFEPHILADELPHIA

GOODNEW YORK

GRACE TAVERN

PHILADELPHIAHAITIAN CULINARY ALLIANCE

FT. LAUDERDALE

HONEST TOMSPHILADELPHIA

ICINEW YORK

INSPIRE BBQWASHINGTON, D.C.

LA PALAPANEW YORK

LIL DIZZYS CAFENEW ORLEANS

LOCALLOS ANGELES

LOS MOLESEMERYVILLE

MONKS CAFEPHILADELPHIA

NODDING HEAD BREWERYPHILADELPHIA

ONE IF BY LAND, TWO IF BY SEANEW YORK

PEACE COFFEEMINNEAPOLIS

PEACHES RESTAURANT AND BARNEW YORK

PLEASANT POPSWASHINGTON, D.C.


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PRONTOPHILADELPHIA

RED HILL RESTAURANT

LOS ANGELESROLLING FIRE

SEATTLE

ROSE WATERNEW YORK

RUSSELL ST. DELIDETROIT

SO CREPEPHILADELPHIA

SPARROW BAR + COOKSHOPHOUSTON

SUGAR BLISS CAKE BOUTIQUECHICAGO

THE BELGIAN CAFEPHILADELPHIA

THE GORBALSLOS ANGELES

THE JUST CRUSTCAMBRIDGE

THE LOCAL TABLEACTON

THE QUICK FIXXPHILADELPHIA

THE RANDOM TEA ROOM& CURIOSITY SHOP

PHILADELPHIA

TOP BURGERMIAMI BEACH

UNCOMMON GROUNDCHICAGO

VIMALAS CURRYBLOSSOM CAFECHAPEL HILL

WEST AVENUE CAFEMIAMI BEACH

ZINGERMANSANN ARBOR


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2014 NationalRestaurantGrading

ROCPARTN

ER

TIPPEDWAGES

NONTIPPEDWAGES

PAIDSICKD

AYS

INTERNALP

ROMOTION

0 0 0 0

7ELEVEN INTERATIONALConvenience Store, American, $

7-eleven.com (972) 828 -0711

APPLEBEES NATIONALAmerican, Quick Serve, $$applebees.com (888) 592-7753

ARBYS NATIONALAmerican, Quick Serve, $

arbys.com (678) 514-4100

ARIZMENDI SAN FRANCISCOBakery, Casual, $arizmendibakery.com (415) 566-3117

AUNTIE ANNES PRETZELS INTERNATIONALAmerican, Quick Serve, $

auntieannes.com (717) 435-1435

BASKINROBBINS NATIONALIce Cream & Frozen Yogurt, Quick Serve, $baskinrobbins.com (781) 737-3000

BENS CHILI BOWLWASHINGTON, D.C.

American, Quick Serve, $benschilibowl.com (202) 667-0909

BIG BOY/ FRISCHS BIG BOY MIDWESTBurgers / Sandwiches, Quick Serve, $frischs.com (586) 759-6000

0 N/A 0 0 0

0 0 0 0

0

N/A 0 0 0

N/A N/A

0 0 0 0

N/A 0

0 N/A X X X


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BJS RESTAURANTS NATIONALItalian American, Casual, $$bjsbrewhouse.com (714) 500-2400

BLACK STAR COOP PUB & BREWERY AUSTINFine Texas Pub Fare, Casual Fine Dining, $

blackstar.coop (512) 452-2337

BLUE SMOKE NEW YORK CITYAmerican, Fine Dining, $$bluesmoke.com/blue (212) 447-7733

BOB EVANS RESTAURANTS NATIONALAmerican, Casual, $$

bobevans.com (614) 491-2225

BOGOTA LATIN BISTRONEW YORK CITYColumbian - Latin American, Casual, $$bogotabistro.com (718) 230-3805

BOJANGLES FAMOUS CHICKEN NBISCUITS SOUTH American, Quick Serve, $bojangles.com (828) 684-1884

BONEFISH GRILL NATIONALAmerican Grill, Casual, $$bonefishgrill.com (813) 282-1225

BOSTON MARKET NATIONAL

American, Quick Serve, $bostonmarket.com (303) 278-9500

BUFFALO WILD WINGS NATIONALAmerican Grill, Casual, $$buffalowildwings.com (952) 593-9943

BURGER KING NATIONALAmerican Burger, Quick Serve, $bk.com (305) 378-3000

BUSBOYS AND POETS WASHINGTON, D.C.American, Casual Fine Dining, $$busboysandpoets.com (202) 387-7638

0

X X 0

0

0 0 0

0 0 0 0 0

0

0 0 N/A 0 0

0 X X X X

0 0 0 0

0 X X X X

0


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0 0 X

N/A 0 0

0

0 0

CAFE 2NEW YORK CITYAmerican, Casual, $$momacafes.com

CAFE DUKENEW YORK CITYInternational, Quick Serve, $icafeduke.com (212) 445-0010

CAFE PLATANO BERKELEYSalvadorean, Moderately priced family style, $$cafeplatano.com (510) 704-0325

CALIFORNIA PIZZA KITCHEN NATIONALAmerican, Casual, $$cpk.com (310) 342-5000

CAPTAIN DS SOUTHERNSeafood, Casual Dining, $captainds.com (615) 391-5461

CARLS JR. WEST/SOUTHWESTAmerican, Quick Serve, $carlsjr.com (949) 289-1649

CARRABBAS ITALIAN GRILL NATIONALItalian, Quick Serve, $$carrabbas.com (813) 282-1225

CASEYS GENERAL STORES MIDWESTAmerican, Convenience Store, $caseys.com (515) 965-6100

CHECKERS DRIVEIN NATIONALAmerican, Quick Serve, $checkers.com (813)283-7000

ROCPARTNERS

TIPPEDWAGES

NONT

IPPEDWAGES

PAIDS

ICKDAYS

INTERN

ALPROMOTION

0 X X X X

0 0 0 0 0

2014 NationalRestaurantGrading(continued)

0 N/A 0

0

0 0 0

0 0 0 0 0


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0 0

CHEDDARS CASUAL CAFESOUTH / MIDWESTAmerican, Casual Dining, $$cheddars.com (214) 596-6700

CHICKFILA NATIONALSanwiches, Quick Serve, $chick-fil-a.com (404) 765-8038

CHILIS GRILL BAR NATIONALAmerican, Casual, $$chilis.com (972) 980-9917

CHIPOTLE MEXICAN GRILL NATIONALMexican, Quick Serve, $chipotle.com (303) 595-4000

CHOICES VEGAN CAFE MIAMIOrganic Plant-Based, Quick Serve, $$mychoicescafe.com (305) 400-8895

CHUCK E. CHEESES NATIONALAmerican, Casual, $chuckecheese.com (972) 258-8507

CHURCHS CHICKEN INTERNATIONALAmerican, Quick Serve, $churchs.com (770) 350-9800

CICIS PIZZA NATIONALAmeircan, Quick Serve, $cicispizza.com (972) 745-4200

CIRCLE K NATIONALSnack food, Convenience Store, $circlek.com (704) 583-5739

COLICCHIO & SONS NEW YORK CITYCreative American, Fine Dining, $$$craftrestaurantsinc.com (212) 780-0880

COLORS RESTAURANTNEW YORK CITYGlobal Fusion, Casual, $$colors-newyork.com (212) 777-8443

0 N/A 0 0 0

0 0 0 0

0 N/A N/A 0 0

0

X X X X

0 0 0 0 0

0 N/A 0 0

0 N/A 0 0 0

0 N/A X X X

N/A N/A


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N/A

COLORSDETROITDETROITNew American, Casual, $$colors-detroit.com (313) 496-1212

COSECHA OAKLANDMexican, Moderately price family style, $$cosechacafe.com (510) 452-5900

COSTCO NATIONALAmerican, Quick serve, $costco.com (425) 313-8100

CRACKER BARREL OLD COUNTRYSTORE NATIONAL American, Casual Dining, $$crackerbarrel.com (800) 333-9566

CRAFT BAR NYCTraditional American, Fine Dining, $$$craftrestaurantsinc.com (212) 461-4300

CRAFT LOS ANGELES LOS ANGELESCreative American Cuisine, Fine Dining, $$$craftrestaurantsinc.com (310) 279-4180

CRAFT NEW YORK NEW YORK CITYTraditional American, Fine Dining, $$$craftrestaurantsinc.com (212) 780-0880

CREMA RESTAURANTENEW YORK CITYMexican-French, Casual fine dining, $$$cremarestaurante.com (212) 691-4477

CULVERS NATIONALAmerican, Quick Serve, $culvers.com (608) 643-7980

ROCP

ARTNER

TIPPEDWAGES

NONTIPPEDWAGES

PAIDSICKDAYS

INTERN

ALPROMOTION

0

X X X X


0

X X X X

N/A

0 X X


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0

DAIRY QUEEN INTERNATIONALAmerican, Quick Serve, $dairyqueen.com (952) 830-0200

DEL TACO WEST COASTMexican , Quick Serve, $deltaco.com (800) 852-7204

DENNYS NATIONALAmerican, Casual , $dennys.com (864) 597-8000

DIMOS PIZZA CHICAGOPizza / Salad, Quick Servedimospizza.com (773) 525-4580

DOMINOS PIZZA INTERNATIONALPizza, Quick Serve, $dominos.com (734) 930-3030

DUNKIN DONUTS NATIONALAmerican, Quick Serve, $dunkindonuts.com (781) 737-3000

EATONVILLE RESTAURANTWASHINGTON, D.C.$$eatonvillerestaurant.com (202) 332-9672

EGG NEW YORK CITYAmerican, Moderately priced family style, $$eggrestaurant.com (718) 791-7195

EINSTEIN BROS BAGELS NATIONALBagels & Sandwiches, Quick Serve, $einsteinbros.com (800) 224-3563

EL FUEGO PHILADELPHATaqueria, Quick Serve, $(215) 592-1901

EL POLLO LOCO NATIONALMexican, Quick Serve, $$elpolloloco.com (714) 599-5000

0 N/A 0 0 0

0 N/A 0 0

0

N/A 0 0 0

0 0 0 0 0

0 0 0

0 0 0

0

0

N/A 0 0 0

N/A 0

0 0 0 0 0


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0 0 0

0 0 0

FAMOUS DAVES NATIONALAmerican BBQ, Casual, $$famousdaves.com (952) 294-1300

FERGIES PUBPHILADELPHIAIrish Pub/BBQ, Casual, $$fergies.com (215) 928-8118

FIG CATERING CHICAGOAmerican Ethnic, Catering, $$figcatering.com (773) 793-1035

FIREHOUSE SUBS NATIONALSandwiches, Quick Serve, $firehousesubs.com (800) 388-FIRE (3473)

FIVE GUYS BURGERS & FRIES NATIONALAmerican Burger, Quick Serve, $fiveguys.com (703) 339-9500

FLAVA WAZOBIAWASHINGTON, D.C.African-American, Bar Lounge & Restaurant, $$flavadc.com (202) 232-2225

FLORIDA AVENUE GRILL WASHINGTON, D.C.Soul food, Quick serve, $floridaavenuegrill.com (202) 265-1586

FRIENDLYS ICE CREAM NATIONALAmerican, Casual, $friendlys.com (800) 966-9970

GOLDEN CORRAL NATIONALAmerican Buffet, Casual, $$goldencorral.com (800) 284-5673

ROCPARTNER

TIPPEDWAGES

NONT

IPPEDWAGES

PAIDS

ICKDAYS

INTERN

ALPROMOTION

0 N/A 0 0

0


0 0 0 0 0

0

0 0 0 0

0

X X X X

0

X X X X


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0

0 0

GOOD NEW YORK CITYContemporary American, Casual Fine Dining, $$goodrestaurantnyc.com (212) 691-8080

GOOD GIRL DINETTELOS ANGELES

Vietnamese-American, Casual, $goodgirlfoods.com (323) 257-8980

GRACE TAVERN PHILADELPHIAPub Fare, Moderately priced family style, $gracetavern.com (215) 893-9580

GRAMERCY TAVERNNEW YORK CITYAmerican, Fine Dining, $$$gramercytavern.com (212) 477-0777

HARDEES NATIONALAmerican Burger, Quick Serve, $hardees.com (877) 799-7827

HOOTERS NATIONALAmerican, Casual, $$hooters.com (770) 951-2040

HOT HOUSE NEW YORK CITYSouthern, Casual, $$bcrestaurantgroup.com (718) 483-9111

HOULIHANSCHICAGOAmerican, Casual Fine Dining, $$www.houlihans.com (321) 616-3663

ICI NEW YORK CITYFrench, Casual Fine Dining, $$icirestaurant.com (718) 789-2779

IHOP NATIONALAmerican, Casual , $$ihop.com (866) 439-6344

INNOUT BURGER WESTAmerican, Quick Serve, $in-n-out.com (800) 786-1000

0 0 0 0

0 0 0

0

0 0 0 0

0

N/A 0

0 X X X X


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N/A 0 0

INSPIRE BBQ WASHINGTON, D.C.American BBQ, Quick Serve / Catering, $$Inspirebbq.com (202) 391-0741

INTERNATIONAL GOURMETKITCHEN NYC American Asian Fusion, Casual$$ igknyc.com (212) 216-9421

JACK IN THE BOX WEST COASTAmerican, Quick Serve, $jackinthebox.com (858) 571-2121

JALEO WASHINGTON, D.C.Spanish Tapas, Casual Fine Dining, $$$jaleo.com (202) 628-7949

JAMBA JUICE INTERNATIONALSmoothies, Quick Serve, $jambajuice.com (510) 596-0100

JASONS DELI NATIONALAmerican, Quick Serve, $jasonsdeli.com (800) 444-3354

JAZZ STANDARDNEW YORK CITYAmerican, Casual Fine Dining, $$$jazzstandard.net (212) 889-2005

JIMMY JOHNS NATIONALAmerican, Quick Serve, $jimmyjohns.com (217) 356-9900

JOES CRAB SHACK NATIONALSeafood, Casual, $$joescrabshack.com (713) 366-7500

ROCPARTNER

TIPPEDWAGES

NONT

IPPEDWAGES

PAIDS

ICKDAYS

INTERN

ALPROMOTION

0 0 0

0 0 0 0


N/A X

0

N/a X X X

0

X X X X

0

N/a 0 X

0

X X X X


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0

0

0

KFC INTERNATIONALAmerican, Quick Serve, $kfc.com (502) 874-8300

KRISPY KREME DOUGHNUTS NATIONALCoffee Shop, Quick Serve, $krispykreme.com (800) 457-4779, (800) 334-1243

KRYSTAL SOUTHAmerican, Quick Serve, $krystal.com (423) 757-1500

LA PALAPA NEW YORK CITYArtisanal Mexican, Casual Dining, $$lapalapa.com (212) 777-2537

LIL DIZZYS CAFENEW ORLEANSCreole & Soul, Moderately priced family style, $$(504) 569-8997

LITTLE BROTHERNEW YORK CITYBBQ, Casual Dining, $$ (347) 889-7885bcrestaurantgroup.com/little-brother-bbq

LITTLE BROTHER BEDSTUYNYCBBQ, Casual Dining, $$ (718) 942-4162bcrestaurantgroup.com/little-brother-bbq

LITTLE CAESARS PIZZA NATIONALPizza, Quick Serve, $littlecaesars.com (313) 983-6000

LOCALLOS ANGELESAmerican, Casual, $$silverlakelocal.com (323) 662-4740

LOGANS ROADHOUSE NATIONALAmerican, Casual , $$logansroadhouse.com (800) 815-9056

LONG JOHN SILVERS NATIONALAmerican, Quick Serve, $ljsilvers.com (502) 874-3000

0

N/a N/a 0

0

X X X X

0 N/a 0 0 0

0

X X X X

0

0

N/a N/a 0

0

N/a N/a 0 0


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210 0

0

0 0

N/A 0 0

0 0 0

ROC

PARTNER

TIPPEDWAGES

NONTIPPED

WAGES

PAIDSICKDAYS

INTERNAL

PROMOTION

LONGHORN STEAKHOUSE NATIONALSteakhouse .Casual, $$longhornsteakhouse.com (404) 636-3817

LOS MOLES EMERYVILLEMexican, Moderately priced family style, $losmoles.com (347) 889-7885

LUPITOS JUICE BARCHICAGOJuices / Salads / Sandwiches, Quick Serve, $(773) 290-7707

MAGGIANOS LITTLE ITALY NATIONALItalian, Casual Dining, $$$maggianos.com (972) 980-9917

MAIALINONEW YORK CITYAmerican, Fine Dining, $$$maialinonyc.com (212) 777-2410

MAMAS INTERNATIONALLALatin American, Casual Dining, $mamastamales.com (323) 583-8294

MARIETTA NEW YORK CITYModern Southern American, Casual Dining, $$bcrestaurantgroup.com/marietta (718) 638-9500

MCALISTERS DELI SOUTHSandwiches, Quick Serve, $mcalistersdeli.com (601) 956-3887

MCDONALDS INTERNATIONALAmerican Burger, Quick Serve, $mcdonalds.com (800) 244-6227

MEXICUENEW YORK CITYMexican BBQ fusion, Quick Serve, $mexicue.com (212) 244-0002

0 X X X X

0

X X X X

2014 NationalRestaurantGrading (continued)

0

X X X X

0 N/A X X X


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22

0 x x

N/A 0 0

0 0 0

0 N/A N/A

MINIBAR THINK FOOD GROUPWASHINGTON, D.C. Avante Garde, Fine Dining,$$$$minibarbyjoseandres.com (202) 393-0812

MOES SOUTHWEST GRILL NATIONALTex-Mex, Quick Serve, $moes.com (404) 255-3250

MONKSPHILADELPHIABelgian, Moderately priced family style, $$monkscafe.com (215) 545-7005

MOO CLUCK MOODEARBORN HEIGHTSAmerican, Quick serve, $moocluckmoo.com (313) 562-9999

NODDING HEAD BREWERYPHILADELPHIAPub Fare, Moderately priced family style, $$noddinghead.com (215) 569-9525

NORTH END GRILL NEW YORK CITYAmerican, Fine Dining, $$$northendgrillnyc.com (646) 747-7600

O CHARLEYS NATIONALItalian American, Casual, $$ocharleys.com (615) 256-8500

OLIVE GARDEN NATIONALItalian, Casual Dining, $$olivegarden.com (407)245-4000

ON THE BORDER CANTINA NATIONALMexican , Casual, $$ontheborder.com (972) 499-3000

ONE IF BY LANDNEW YORK CITYAmerican, Fine Dining, $$$oneifbyland.com (212) 255-8649

OUTBACK STEAKHOUSE NATIONALSteakhouse, Casual Dining, $$outback.com (813) 282-1225

0

0 0 0 0 0

0

X X X X

0

X X X X

0

X X X X


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23

0

OYAMEL WASHINGTON, D.C.Mexican, Casual Fine Dining, $$$oyamel.com (202) 628-1005

P.F. CHANGS CHINA BISTRO NATIONALAsian, Casual, $$pfchangs.com (866) 732-4264

PANDA EXPRESS NATIONALAsian, Quick Serve, $pandaexpress.com (626) 799-9898

PANERA BREAD NATIONALSanwiches, Quick Serve, $panerabread.com (314) 633-7100

PAPA JOHNS PIZZA NATIONALPizza, Quick Serve, $$papajohns.com (877) 547-7272

PAPA MURPHYS INTERNATIONALPizza, Quick Serve, $papamurphys.com (303) 758-9735

PARISH HALL NEW YORK CITYAmerican, Casual Dining, $$parishhall.net (718) 782-2602

PEACHES RESTAURANT & BAR NYCAmerican, Casual Dining, $$bcrestaurantgroup.com/peaches (718) 942-4162

PERKINS RESTAURANT & BAKERYNATIONAL American, Casual, $$perkinsrestaurants.com (901) 766-6400

ROCPARTNER

TIPPED

WAGES

NONT

IPPEDWAGES

PAIDS

ICKDAYS

INTERN

ALPROMOTION

0 0 0

0

0 0 0 0 0


0 N/A 0 0

0 X X X 0

0 0 0 0

0 N/A 0 0 0

0 X X X X


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24

N/A

PIZZA HUT INTERNATIONALPizza, Quick Serve, $pizzahut.com (972) 338-7700

PLEASANT POPSWASHINGTON, D.C.Locally-sourced coffee / popcicles, Quick Serve, $pleasantpops.com (202) 558-5224

POPEYES LOUISIANA KITCHEN NATIONALFried Chicken, Quick Serve, $popeyes.com (404) 459-4450

QDOBA MEXICAN GRILL NATIONALMexican, Quick Serve, $qdoba.com (720) 898-2300

QUIZNOS SUB INTERNATIONALSandwiches, Quick Serve, $quiznos.com (720) 359-3300

RACIONPASADENASpanish Inspired, Casual Fine Dining, $$racionrestaurant.com (626) 396-3090

RED HILL RESTAURANTLOS ANGELESItalian & New American, Casual Fine Dining, $$redhillrestaurant.com (213) 482-0886

RED LOBSTER NATIONALSeafood, Casual, $$redlobster.com (800) 562-7837

RED ROBIN GOURMET BURGERSNATIONALAmerican Burger, Casual, $redrobin.com (877) 733-6543

RIVERPARK NEW YORK CITYTraditional American, Fine Dining, $$$,riverparknyc.com (212) 729-9790

ROMANOS MACARONI GRILLNATIONALItalian, Casual, $$macaronigrill.com (972) 674-4300

0 N/A 0 0

0 0 0 0 0

0 0 0 0 0

N/A N/A

0 0 0 0 0

0 0 0 0 0

0 0

0

X X X X

0 0 0 0


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25

0ROSE WATER NEW YORK CITYSeasonal American, Casual, $$rosewaterrestaurant.com (718) 783-3800

RUBY TUESDAY NATIONALAmerican, Casual, $$rubytuesday.com (865) 379-5700

RUSSELL ST. DELIDETROITBreakfast & Lunch, Deli, $$russellstreetdeli.com (313) 567-2900

RUTHS CHRIS STEAK HOUSENATIONALSteakhouse, Fine Dining, $$$ruthschris.com (407) 333-7440

SBARRO PIZZA INTERNATIONALPizza, Quick Serve, $sbarro.com (631) 715-4100

SHAKE SHACKNEW YORK CITYAmerican, Casual Dining, $$shakeshack.com

SHEETZ MIDWEST / SOUTHWESTAmerican, Convenience Store, $sheetz.com (800) 487-5444

SONIC DRIVEIN NATIONALAmerican, Quick Serve, $sonicdrivein.com (405) 225-5000

STARBUCKS COFFEE NATIONALCoffee Shop, Quick Serve, $starbucks.com (206) 447-1575

ROCP

ARTNER

TIPPE

DWAGES

NONTIPPEDWAGES

PAIDSICKDAYS

INTERNALPROMOTION

0 0 0 X X


0 N/A 0 0 0

N/A N/A N/A N/A N/A

0 N/A 0 0 0

0 0 0 0

0 0

0 0 0


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26

0 0 0

0 0

0

0 X X X X

0 0 0 0 0

STEAK N SHAKE NATIONALAmerican, Quick Serve, $steaknshake.com (317) 633-4100

SUBWAY NATIONALAmerican, Quick serve, $subway.com (541) 608-0224

SUGAR BLISS CAKE BOUTIQUE CHIBakery / Cupcakes, Quick Serve, $sugarblisscakes.com (312) 845-9669

T.G.I. FRIDAYS NATIONALAmerican, Casual , $$tgifridays.com (972) 662-4600

TACO BELL NATIONALMexican, Quick Serve, $tacobell.com (949) 863-4500

TARGET CAFE TARGET STORES NATIONALAmerican, Casual, $target.com (612) 304-6073

TEQUILAS PHILADELPHIAMexican, Casual Fine Dining, $$$tequilasphilly.com (215) 546-0181

TERRACE 5 NEW YORK CITYAmerican, Casual, $$momacafes.com/t5/t5.html (212) 333-1288

TEXAS ROADHOUSE NATIONALAmerican, Casual, $$texasroadhouse.com (502) 426-9984

THE BELGIAN CAF PHILADELPHIABelgian/BBQ, Casual, $$thebelgiancafe.com (215) 235-3500

THE CHEESECAKE FACTORY NATIONALAmerican, Casual, $$thecheesecakefactory.com(818) 871-3001

0 N/A 0 0 0

0 N/A 0 0 0

N/A

0

X X X X

0 X X X X

0

X X X X


30/40

27 0

THE GORBALSLOS ANGELESMeats/Scottish, Casual Fine Dining, $$thegorbalsla.com (213) 488-3408

THE GREEN TABLENEW YORK CITYAmerican, Casual Fine Dining, $$cleaverco.com.com (212) 741-6623

THE LOCAL TABLEACTONAmerican, Casual Fine Dining, $$localtable-acton.com (978) 263-8743

THE MODERNNEW YORK CITYFrench American, Fine Dining, $$$$themodernnyc.com (212) 333-1220

THE QUICK FIXXPHILADELPHIAItalian, Quick Serve, $$thequickfixx.com (267) 273-1066

THE RANDOM TEA ROOMPHILADELPHIAInternational Teas, Tea Room, $therandomtearoom.com (267) 639-2442

THE SMOKE JOINTNEW YORK CITYBBQ, Casual Dining, $$thesmokejoint.com (718) 797-1011

TIM HORTONS NATIONALCoffee Shop, Quick Serve, $timhortons.com (614) 791-4200

TOP BURGER MIAMI BEACHNatural Burgers & Fries, Family Style, $$topburger.com (305) 763-8336

ROCP

ARTNER

TIPPE

DWAGES

NON

TIPPEDWAGES

PAIDSICKDAYS

INTERNALPROMOTION

0 N/A 0 0 0


0

0

0 0

0 0

0


31/40

28

0 0 0

0 0 0

0TOP BURGER MIAMINatural Burgers & Fries, Family Style, $$topburger.com (305) 379-3100

TOPPING | ROSE | HOUSE CRAFTREST. BRIDGEHAMPTON, NYTrad. American,$$$ toppingrosehouse.com (631) 537-0870

UNION SQUARE CAFENEW YORK CITYAmerican Italian, Fine Dining, $$$unionsquarecafe.com (212) 243-4020

UNTITLEDNEW YORK CITYAmerican, Casual Dining, $$untitledatthewhitney.com (212) 570-3670

WAFFLE HOUSE SOUTHAmerican, Family, $wafflehouse.com (770) 729-5700

WAWA NATIONALConvenience Store, Quick Serve, $wawa.com (800) 444-9292

WENDYS INTERNATIONALAmerican, Quick Serve, $wendys.com (614) 764-3100

WEST AVENUE CAFE MIAMI BEACHkosher/vegan friendly/gluten free friendly, Casual Fine

Dining, $$ westavenuecafe.com (305) 534-4211

WHATABURGER NATIONALAmerican, Quick Serve, $whataburger.com (210) 476-6000

WHITE CASTLE NATIONALAmerican, Quick Serve, $whitecastle.com (800) 843-27283

WICHRAFT CRAFT RESTAURANTSNEW YORK CITY, American, Quick Serve, $wichcraftnyc.com (212) 780-0577

0 0 0 0 0

0 N/A 0 0

0

X X X X

0 N/A 0 0


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29

WINGSTOP NATIONALAmerican, Quick Serve, $wingstop.com (972) 686-6500

ZAXBYS NATIONALAmerican, Casual, $zaxbys.com (866) 892-9297; (877) 8zaxbys

ZAYTINYA THINK FOOD GROUP D.C.Mediterranean, Casual Fine Dining, $$$zaytinya.com (202) 638-0800

ZAZIESAN FRANCISCO

French, Casual Fine Dining, $$zaziesf.com (415) 564-5332

ZINGERMANS ROADHOUSEANN ARBORTraditional American, Casual Fine Dining, $$zingermansroadhouse.com (213) (734) 663-3663

ROCP

ARTNER

TIPPE

DWAGES

NON

TIPPEDWAGES

PAID

SICKDAYS

INTER

NALPROMOTION

0 N/A N/A 0 0

0 0 0

0 0


0 X X X X


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30

Dear Restaurant Owners & Managers,

I use the Restaurant Opportunities Centers

Uniteds Diners Guide 2014, which I want all

restaurant owners and managers to know

about. I care about a restaurants practices

with regard to wages, benefits, and

opportunities for worker advancement.

I E AT ETH I CALLY



Uniteds Diners Guide 2014, which I want allrestaurant owners and managers to know




I E AT ETH I CALLY



Uniteds Diners Guide 2014, which I want allrestaurant owners and managers to know




I E AT ETH I CALLY ROC

NATIONALT

IPCAR

DS


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A TIP FOR RESTAURANT OWNERS & MANAGERS

CONSUMERS CARE about arestaurants practices with regard to wages,benefits, and promotions. Check out the ROC

National Diners Guide 2014, and learn howyour restaurant can improve its practices andits listing in the Guideand how the RestaurantOpportunities Center (ROC) can help. You canalso find out how you can provide ROC withmore information to add or change arestaurants listing in the Guide.www.rocunited.org/dinersguide


CONSUMERS CARE about arestaurants practices with regard to wages,benefits, and promotions. Check out the ROC

National Diners Guide 2014, and learn howyour restaurant can improve its practices andits listing in the Guideand how the RestaurantOpportunities Center (ROC) can help. You canalso find out how you can provide ROC withmore information to add or change arestaurants listing in the Guide.www.rocunited.org/dinersguide


CONSUMERS CARE about arestaurants practices with regard to wages,benefits, and promotions. Check out the ROCNational Diners Guide 2014, and learn howyour restaurant can improve its practices andits listing in the Guideand how the RestaurantOpportunities Center (ROC) can help. You canalso find out how you can provide ROC withmore information to add or change arestaurants listing in the Guide.www.rocunited.org/dinersguide

ROCNATIONALTIPCARDS


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CALIFORNIALOS ANGELES

Craft Los AngelesGood Girl DinetteLocalMamas InternationalRed Hill RestaurantThe GorbalsPasadenaRacion

SAN FRANCISCOArizmendiZazie

BERKELEY

Cafe Platano Salvadoran CuisineOAKLAND

CosechaEMERYVILLE

Los Moles

FLORIDAMIAMI

Choices Vegan CafeTop Burger

MIAMI BEACH

Top Burger

West Avenue Cafe

ILLINOISCHICAGO

Dimos PizzaFIG CateringHoulihans ChicagoLupitos Juice Bar

Sugar Bliss Cake Boutique

LOUISIANANEW ORLEANS

Lil Dizzys Cafe

MASSACHUSETTSACTON

The Local Table

MICHIGANANN ARBOR

Zingermans RoadhouseDEARBORN HEIGHTS

Moo Cluck MooDETROIT

Colors-DetroitRussell St. Deli

NEW YORKNEW YORK

Blue SmokeCafe 2Cafe DukeColicchio & SonsBogota Latin BistroEggCraft BarCraft New YorkCremaColors RestaurantGood

Gramercy TavernHot HouseICIInternational Gourmet KitchenJazz StandardLa PalapaLittle BrotherLittle Brother Bedstuy

MaialinoMariettaMexicueNorth End GrillOne if by Land, Two if by SeaParish HallPeaches Restaurant and BarRiverpark

Awarded ROC Restaurantsby location


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NEW YORKNEW YORK CONT.

Rose WaterShake ShackTerrace 5Topping | Rose | HouseThe Green TableThe ModernThe Smoke JointUnion Square Cafe

UntitledWichcraft

PENNSYLVANIAPHILADELHIA

Fergies PubGrace Tavern

Monks CafeNodding Head BreweryTequilasThe Belgian CafeThe Quick FixxThe Random Tea Room

TEXAS

AUSTINBlack Star Co-op Pub & Brewery

WASHINGTON, D.C.Bens Chili BowlBusboys and PoetsEatonvilleFlava @ Wa-Zo-Bia

Florida Avenue GrillInspire BBQJaleoMiniBarOyamelPleasant PopsZaytinya

Awarded ROC Restaurantsby location (cont.)


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CALIFORNIA

ROC-Bay900 Alice StOakland, CA

ph: 510.281.7573

ROC-LA1730 West Olympic Blvd, 3rd

Floor Room KLos Angeles, CA 90015

ph: 213.380.1020

FLORIDA

ROC-Miami945 Pennsylvania Avenue Suite

302Miami Beach, FL 33139

305.672.8440

ILLINOIS

ROC-Chicago77 W. Washington Street,

Suite 812Chicago, IL 60602

ph: 312.629.2892

ROC OFFICES

LOUISIANA

ROC-NOLA1539 Jackson Ave, Ste. #415

New Orleans, LA 70130ph: 504.529.5654

MASSACHUSETTS

ROC-Boston729 Boylston St. 3rd floor

Boston, MA 02116ph: 857.233.2271

MICHIGAN

ROC-Michigan311 E Grand River Ave

Detroit, MI 48226ph: 313.962.5020

NEW YORK

ROC-NY275 Seventh Ave., Suite 1703

New York, NY 10021ph: 212.343.1771

Web: www.rocny.org


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PENNSYLVANIA

ROC-Philly1329 Buttonwood St.

Philadelphia, PA 19123ph: 215.867.9747

TEXAS

ROC-Houston

5373 W. Alabama St, suite 202A.Houston, TX 77056ph: 832.623.6304

WASHINGTON, DC

ROC-DCOffice moving January 2014!

ph: 202.559.7496

ROC OFFICES


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www.rocunited.org

350 Seventh Ave, Suite 1504New York, NY 10001

212.243.6900

When you go out to eat, you shouldnt get wage theft, racism, and

sick cooks in the kitchen, along with your meal. How the food tastes at

a restaurant really doesnt matter, if the people who work there are

being mistreated. This guide will help you separatethe good guys from the bad.

ERIC SCHLOSSER, author of Fast Food Nation

...ROC-U produced a National Diners Guide that rates restaurants

based on how they treat their employees. (We have pocket guides forfish; finally, theres one for humans.)

MARK BITTMAN, NY Times columnist

Documents

2014 Diners Guide to Ethical Eating