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CHARLOTTE CHAMBER DIVERSITY & INCLUSION REPORT 2014 - 2015

2014 - 2015 - Charlotte Region it comes to filling stem (science, technology, engineering and math) related positions. Education ... – August 2015: EY hosts a roundtable luncheon

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Page 1: 2014 - 2015 - Charlotte Region it comes to filling stem (science, technology, engineering and math) related positions. Education ... – August 2015: EY hosts a roundtable luncheon

CHARLOTTE CHAMBER

DIVERSITY & INCLUSION

REPORT

2014 - 2015

Page 2: 2014 - 2015 - Charlotte Region it comes to filling stem (science, technology, engineering and math) related positions. Education ... – August 2015: EY hosts a roundtable luncheon

Charlotte Chamber Member Engagement TeamKeva Walton, SVP, Member Engagement, Strategic Partnerships/DiversityCherise Walker, VP, Member Engagement OperationsRod Garvin, VP, Member Engagement, Inclusion and Talent DevelopmentEmanuel Reid, Associate, Member Engagement

Email: [email protected]

PAGE 1 | CHARLOTTE CHAMBER DIVERSITY & INCLUSION REPORT

Page 3: 2014 - 2015 - Charlotte Region it comes to filling stem (science, technology, engineering and math) related positions. Education ... – August 2015: EY hosts a roundtable luncheon

VisionThe Charlotte Chamber seeks to develop a city and economic region that is inclusive of diverse backgrounds and perspectives, and cultivate a membership base that reflects the diversity of businesses, industries and people that work and live in the charlotte metropolitan area.

PrioritiesInternal: Integration of diversity and inclusion into the chamber’s fabric: organizational

strategy, development and sustainability (not just program content)

External: Foster a vibrant economy and competitive advantage through diverse talent, businesses and business owners.

CHARLOTTE CHAMBER DIVERSITY & INCLUSION REPORT | PAGE 2

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2014 Population Estimates Charlotte: 809,958 | Mecklenburg County: 1,012,539

Charlotte: - 34.8% Black or African-American - 13.6% Hispanic or Latin American (all races) - 42.9% White (Non-Hispanic or Latin American) - 6.2% Asian or Asian-American - 0.2% Native American (including Native Alaskan,

Hawaiian and Other Pacific Islander) - 2.8% Two or more races - 5.6% Other

Mecklenburg: - 30.6% Black or African-American - 12.7% Hispanic or Latin American (all races) - 48.8% White (Non-Hispanic or Latin American) - 5.3% Asian or Asian-American - 0.3% Native American (including Native Alaskan,

Hawaiian and Other Pacific Islander) - 3.1% Two or more races - 4.9% Other

2014 Demographics

Business and Industry - More than 950 foreign-owned firms operate in the Charlotte area - up from 325 in 1990 - They employ more than 65,000 workers - Direct air service to 35 foreign cities - Charlotte banks have offices in 30 different countries - Small Business Chamber Members: Approximately 80% of membership

Charlotte Chamber Minority and Women-Owned Business Members: - More than 260 Minority-Owned Businesses - More than 330 Women-Owned Businesses

Economic Environment

State of Diversity & Economic Inclusion

PAGE 3 | CHARLOTTE CHAMBER DIVERSITY & INCLUSION REPORT

Data Source: Census.govNote: The sum total of the demographic estimates is greater than 100 percent, because of some overlap

between races and ethnicities.

Page 5: 2014 - 2015 - Charlotte Region it comes to filling stem (science, technology, engineering and math) related positions. Education ... – August 2015: EY hosts a roundtable luncheon

In 2013, there were 734,000 people employed by 79,200 firms, compared to 638,470 people employed by 48,267 firms in 2002. Firms with 100 employees or less capture 57 percent of the total employment in 2013, an increase of 5 percent over the last decade. The largest increase is found in firms with two to nine employees, while those with 10-99 and one (self-employed) has remained relatively stable. Firms with 100-499 appear to be struggling, essentially shedding 4 percent of the total employment in the county.

MECKLENBURG COUNTY EMPLOYMENT BY FIRM SIZE: 2013

Stage of Growth 2002 2013

Self-employed (1) 2% 3%

Stage 1 (2-9) 15% 20%

Stage 2 (10-99) 35% 34%

Stage 3 (100-499) 24% 20%

Stage 4 (500+) 24% 23%

The data shows that small and medium-sized businesses continue to drive job growth in Mecklenburg County and are vital to the economic performance of our region. Through the Charlotte Chamber Chapters, which serves seven distinct footprints in the city, as well as programs such as the Small Business Member Series, the chamber is continuously seeking opportunities to provide greater value to SMEs in the Charlotte area.

Charlotte-Mecklenburg Workforce: Total Employed = 606,651

Source: Edward Lowe Foundation, NETS

CHARLOTTE CHAMBER DIVERSITY & INCLUSION REPORT | PAGE 4

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Dr. James H. Johnson, professor in the Kenan-Flagler Business School at the University of North Carolina,

has used the term “disruptive demographics” to describe dramatic changes in the American population,

especially in the Southern region of the country. When it comes to racial and ethnic diversity in particular,

Charlotte-Mecklenburg has experienced an acceleration in the growth of minority demographics. These

changes in Charlotte’s composition bring both opportunities and challenges. On one hand, a greater

diversity of backgrounds and viewpoints provides Charlotte with an enhanced competitive advantage

in the areas of talent, innovation and entrepreneurship. On the other hand, we face a new challenge

of creating a region that is not only diverse, but truly inclusive so that everyone has an equal opportunity

to succeed.

ShiftingDemographics:

Mecklenburg County

PAGE 5 | CHARLOTTE CHAMBER DIVERSITY & INCLUSION REPORT

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Data Sources: Census.gov and Censusreporter.org

Note: 3 percent of the Mecklenburg population identifies with two or more races/ethnicities, and 5 percent identify as “other.”

A study by Harvard University and University of California-Berkeley (equality-of-opportunity.org) on economic mobility for children revealed that the Charlotte area ranked 50 out of the 50 largest cities,

and Mecklenburg ranked 99 out of the 100 largest counties in the country. The Charlotte-Mecklenburg

Opportunity Task Force has been commissioned to develop actionable recommendations, with input

from the community, to improve economic outcomes for all residents. The Charlotte Chamber Young

Professionals (CCYPs) hosted a luncheon on the topic of economic mobility in 2015 and the chamber

will continue to support expanding opportunity for all of our citizens through our diversity and

inclusion agenda, strategic partnerships with ethnic and regional chambers, and collaboration

with local nonprofit organizations.

CHARLOTTE CHAMBER DIVERSITY & INCLUSION REPORT | PAGE 6

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Occupational representation is consistent

across generations in Charlotte-Mecklenburg.

The top occupations for millennials are relatively

consistent with other generations. Exceptions are

office and administrative support jobs, which are

more common among younger employees and

health care practitioner and technical roles that are

filled primarily by older talent. While there is growing

talent pool in those areas, potential talent shortages

in the next ten to fifteen years can be found in all

occupational categories.

In health care occupations (both practitioners

and support staff) there are about 19,000 more

employees over the age of 35 than those under

the age of 35. In the areas of computer and

mathematics, and architecture and engineering

there is an approximate 11,000 and 5,000 human

capital gap respectively, between millennials and

other generations in the workforce. This discrepancy

underscores a challenge for many companies

when it comes to filling stem (science, technology,

engineering and math) related positions. Education

and library occupations, along with construction are

also vocations facing potential talent challenges.

These talent shortages can be addressed in two

primary ways. First, a greater number of students

have to be given the necessary encouragement

and support from the primary to secondary grades

to major in these high-need disciplines at the

community college and university levels, while

also making higher education cost-effective for

students and their families. Second, talent pools

have to be diversified by enabling more minorities

and women to acquire the necessary education

and skills to fill the jobs of the future. Businesses

and other employers must expand and sustain their

commitment to diversity and inclusion, not only in

terms of hiring diverse talent, but also by cultivating

inclusive cultures and development opportunities

that make it possible for all employees to succeed.

Occupations:Employee Age

PAGE 7 | CHARLOTTE CHAMBER DIVERSITY & INCLUSION REPORT

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*Based on Pew Research Center generational designations.

Description

Age 14-18 19-21 22-24 25-34 35-44 45-54 55-64 65-99

Management Occupations 350 893 1,830 9,003 10,720 9,832 5,870 1,422

Business and Financial Operations 165 606 1,938 11,021 13,313 11,565 6,606 1,409

Computer and Mathematical 87 316 1,052 6,559 8,165 6,633 3,623 703

Architecture and Engineering 22 103 351 2,232 2,688 2,548 1,693 361

Life, Physical, and Social Science <10 41 128 785 933 836 535 115

Community and Social Service 98 204 372 1,743 1,953 1,876 1,390 534

Legal Occupations 20 74 226 1,605 1,597 1,383 872 273

Education, Training, and Library 269 526 1,148 5,957 6,724 5,930 4,177 1,140

Arts, Design, Entertainment, Sports, Media 245 388 640 2,539 2,624 2,358 1,494 506

Healthcare Practitioners and Technical 133 531 1,502 7,831 8,953 7,785 5,000 1,109

Healthcare Support 139 416 850 3,669 4,118 3,664 2,308 619

Protective Service 157 389 1,024 4,384 4,579 4,311 3,009 984

Food Preparation and Serving Related 3,706 6,165 6,513 13,580 8,662 6,742 3,597 1,736

Building, Grounds Cleaning/Maintenance 507 950 1,360 4,778 4,842 4,748 3,090 1,309

Personal Care and Service 842 1,316 1,806 5,185 4,508 3,868 2,549 1,073

Sales and Related 1,202 3,649 5,962 18,279 18,265 17,417 10,875 3,512

Office and Administrative Support 721 2,478 5,528 25,169 29,178 26,562 15,883 3,901

Farming, Fishing, and Forestry 10 24 41 181 222 211 110 32

Construction and Extraction 229 620 1,053 5,293 6,313 5,863 3,259 992

Installation, Maintenance, and Repair 203 686 1,265 5,497 6,383 6,395 3,941 1,016

Production Occupations 171 617 1,210 5,436 7,094 7,593 4,520 1,008

Transportation and Material Moving 344 1,242 2,382 9,561 12,055 13,595 8,377 1,952

Military occupations 32 201 241 636 525 378 245 59

Unclassified Occupation 0 0 0 0 0 0 0 0

Total 9,660 22,435 38,421 150,923 164,412 152,093 93,022 25,763

ORANGE = Top Occupations Overall

BLUE = Top Occupations for Millennials (Born 1981 to 1997)*

GREEN = Top Occupations for Other Generations (Born After 1997)*

CHARLOTTE CHAMBER DIVERSITY & INCLUSION REPORT | PAGE 8

Data Sources: Economicmodeling.com

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THE DIVERSITY AND TALENT DEVELOPMENT FUNDIn 2014, the Charlotte Chamber revitalized and rebranded its diversity and inclusion (D&I) efforts. Previously,

the chamber’s D&I programs and initiatives were funded and delivered through the Diversity Partners Fund.

After extensive meetings with the Diversity Officers Roundtable, a cohort of chamber members with

diversity and inclusion and/or human capital responsibilities for their organizations, it became increasingly

clear that the greatest D&I challenge for our members is attaining, engaging and developing diverse talent.

With the goal of providing enhanced value and greater return-on-investment for the chamber’s diversity and

inclusion sponsors, the member engagement team designed the Diversity and Talent Development Fund,

a product portfolio that includes three primary initiatives: Emerging Business Leaders (EBL), Power of

Women (POW) and Charlotte Chamber Young Professionals (CCYPs).

Charlotte Chamber Diversity & Inclusion 2.0

PAGE 9 | CHARLOTTE CHAMBER DIVERSITY & INCLUSION REPORT

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Charlotte Chamber Diversity Officers Roundtable is a cohort of Charlotte Chamber members who serve in diversity and inclusion leadership roles within their organizations. The group provides strategic guidance for the chamber’s diversity and inclusion programs and initiatives, shares best practices, and builds community among diversity and inclusion leaders.

DIVERSITY OFFICERS ROUNDTABLE MEETING SUMMARY 2014-2015 – April 2014: Deloitte hosts luncheon on their new model

for inclusion called “Uncovering Talent.”

– June 2014: Belk, Inc. hosts luncheon on changing customer demographics in the retail industry.

– September 2015: Northeastern University – Charlotte hosts luncheon with presentation entitled, “Turning the Tables: Career Insights from the Next Generation.”

– March 2015: Time Warner Cable hosts a special conversation with Dr. Shirley Davis, former chief diversity officer of SHRM, on the “Changing Diversity Landscape.”

– June 2015: Compass Group hosts a luncheon presentation on the company’s global inclusion and diversity strategy called “House of Inclusion.”

– August 2015: EY hosts a roundtable luncheon discussion on engaging millennials and “Generation Go.”

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STRATEGIC PARTNERSHIPSThe Charlotte Chamber has partnered with numerous organizations in and around Charlotte, by offering a diversity partner or regional chamber membership in the Charlotte Chamber. These membership programs are designed to ensure that our partner organizations work closely together to build an inclusive, collaborative economy in the Charlotte region and provide additional engagement opportunities for our respective members.

DIVERSITY AND INTERNATIONAL CHAMBER PARTNERS

REGIONAL CHAMBER PARTNERS

CHARLOTTE CHAMBER DIVERSITY & INCLUSION REPORT | PAGE 12

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Charlotte Chamber Emerging Business Leaders (EBL) is a talent development program designed to enhance the leadership capability of high-potential, diverse professionals who will ultimately create competitive advantage for Charlotte’s workforce

and economy. The program facilitates relationship building across companies and industries, and provides opportunities for participants to increase their engagement with the chamber. EBL supplements the talent development efforts of participating companies as a value-add. EBL companies get a return-on-investment through employees who are more competent and self-aware in terms of managing their careers and maximizing their value and overall contributions to their organizations.

Participation in Emerging Business Leaders is a special benefit for chamber members who are Diversity & Talent Development Fund sponsors at the platinum plus (premier), platinum, and silver levels. For more information, visit charlottechamber.com/EBL.

EMERGING BUSINESS LEADERS

CLASS 1 (2012-2013)CAROLINAS HEALTHCARE SYSTEMMonifa DraytonMark DunnTrent LegareJames E. TaylorPatrick Vaca

COMPASS GROUPDeborah RiddlePorzia ReynosaCarlos WitherspoonKathy Keller

DUKE ENERGYJocelyn Petty

WELLS FARGORay DuFauchard Gayle Brinson

CB&IHarley ThomasMiguel Gonzalez

The Diversity and Talent Development Fund

EBL Growth Class 1 Class 2 Class 3 % Increase

Graduates 14 27 46 221%

Participating Sponsors 5 14 16 220%

PAGE 13 | CHARLOTTE CHAMBER DIVERSITY & INCLUSION REPORT

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EMERGING BUSINESS LEADERS

CLASS 2 (2013-2014)CAROLINAS HEALTHCARE SYSTEMJohnnie JonesKinsey EvansDanilo FormoloPhilip SchreibmanStephanie Britt

COMPASS GROUPTami MatronePeter McElearney

DUKE ENERGYYovanka DanielTronda LeeTimika Shafeek-HortonSchameka Dukes

DATATECH INFORMATION SERVICESMarguerite White

GANTT HUBERMAN ARCHITECTSA Division of Bergmann AssociatesCathy Morrison(Sponsored by AIA Charlotte)

HARRIS CONFERENCE CENTER, CPCCCrystal Thomann(Sponsored by Compass Group)

TIME WARNER CABLEShawn Washington

WELLS FARGOArylette BrownRoberto GutierrezEricka SpradleyJohn StotlerTonya TomlinsonJaime Walker

CAROLINAS MINORITY SUPPLIER DEVELOPMENT COUNCILPriscilla Wallace(Sponsored by Northeastern University – Charlotte)

MOORE & VAN ALLENMindy Vervais

MECHANICS & FARMERS BANKTanya Dial-Bethune(Sponsored by Compass Group)

NORTHEASTERN UNIVERSITY - CHARLOTTEPasquale Quintero (relocated)

CHARLOTTE CHAMBERFelisha Fletcher (currently with American Cancer Society)

JONES LANG LASALLEMichelle Harris-Reed(Sponsored by Northeastern University – Charlotte)

CHARLOTTE CHAMBER DIVERSITY & INCLUSION REPORT | PAGE 14

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BELKNavaneeth Echambadi Sandra Esparragoza Martin Flores Shana JacksonPamela McElroyAndrew MelcherBrian NwokediRachel Rafanan

CAROLINAS HEALTHCARE SYSTEMMichelle BoydChristopher GrayErin HamrickDeborah NeffaGerardo Perez

COMPASS GROUPAnthony AtiaseElissa Gaulden Catherine JohnsonEric JohnsonBrei-Ann KnikelbineWill McFall

WELLS FARGOCindy Aderholdt Andy BarnesGeorge CruzDottie Unger

BELK COLLEGE OF BUSINESS AT UNC CHARLOTTE (Sponsored Participants)Anne Bateman, Pearl Meyer & Partners Gerald Burgess, McFarland Construction

COCA-COLA BOTTLING CO. CONSOLIDATEDCloeann DurhamMelanie Sabella

BANK OF AMERICACarine Ghorra Chris Turner

DUKE ENERGYJuanita BatesShann Coleman

EXPERISAmanda Baker Carla Griffin

FIFTH THIRD BANKEric CohenEthel Milliken

FOOD LION/ DELHAIZE AMERICARachelle Anthony

MCGUIREWOODSMy Ngo Carlo Rhodes

MOORE & VAN ALLENAnn McMillin Allen Stephanie GryderOmari Sealy

NOVANT HEALTHArlene FerebeeNicholas Sullivan

METLIFE (Sponsored Participants)Will Peters, Charlotte-Mecklenburg Black Chamber of CommerceAlexis Gordon, City of Charlotte

WAKE FOREST UNIVERSITYKyla AcieCarol Oliff

EMERGING BUSINESS LEADERS

CLASS 3 (2014-2015)

PAGE 15 | CHARLOTTE CHAMBER DIVERSITY & INCLUSION REPORT

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BELKShawn CooperReginald Felder Sriganesh MeenakshisundaramApril PennCharles RogersMartin SimmonsNeel Mudambai

CAROLINAS HEALTHCARE SYSTEMVeronica CalderonSarah MooreNicole ReneRobert HoffmanJon-Michael WilliamsNicole Heschong

COMPASS GROUPKim NiccollsGeorgina CrebbinKari DaltonSam ThayerMark KaminskiCheryl Siddiq

DHG | DIXON HUGES GOODMANMegan HamiltonVictoria CobleAdam PleasantHeather Gryder

UNC CHARLOTTE ALUMNI ASSOCIATION (Sponsored Participants)Madeline Keeter, Caromont Health

WELLS FARGOSeth SainAaron CaldwellTim ReicheltJon Cleveland

BANK OF AMERICALeTisha JohnsonGeorge Johnson

HUSQVARNAJill Jacobson

COCA-COLA BOTTLING CO. CONSOLIDATEDSharon CampbellEmory Zeigler

FIFTH THIRD BANKDuke EnergyBrandon GreenChristine PulleyDominique Harris

Fifth Third BankJodie AyresDiana Parra-Gonzalez

FOOD LION | DELHAIZE AMERICAFliria JerniganHemant Amin

MOORE & VAN ALLENBreana JeterLuis Lluberas

NOVANT HEALTHTravis CommodoreCrystal Dunham

ROBINSON BRADSHAW & HINSONAmanda PickensRich Worf

WAKE FOREST UNIVERSITYBeth LinnSusan Barens

WARCO CONSTRUCTIONRick Tanner

CHARLOTTE CHAMBER (Sponsored Participants)Jenny Briggs, Charlotte ChamberVeronica Dawkins, M&F Bank

EMERGING BUSINESS LEADERS

CLASS 4 (2015-2016)

Left to right: Erika Spradley (EBL Class 2), Jocelyn Petty (EBL Class 1) and Arylette R. Brown (EBL Class 2)

ARYLETTE R. BROWN EBL ALUMNI AWARDARYLETTE R. BROWN (EBL CLASS 2) PASSED AWAY IN JANUARY 2015. SHE WAS PRESENT AT AN ALUMNI HOLIDAY SOCIAL THAT PREVIOUS DECEMBER AND WAS POISED TO LEAD THE ALUMNI NETWORK STEERING COMMITTEE. THE EMERGING BUSINESS LEADERS ALUMNI AWARD HAS BEEN NAMED IN HER HONOR. JOHN STOTLER, ARYLETTE’S FRIEND AND FELLOW WELLS FARGO COLLEAGUE, WAS THE RECIPIENT OF THIS YEAR’S AWARD.

THE INSCRIPTION FOR THE 2015 ARYLETTE R. BROWN EMERGING BUSINESS LEADERS ALUMNI AWARD READS: THIS AWARD IS PRESENTED TO JOHN STOTLER FOR CONTINUED COMMITMENT TO EMERGING BUSINESS LEADERS AND EXEMPLIFYING THE SPIRIT AND CHARACTER OF ARYLETTE R. BROWN, AN EBL ALUM AND TRUE SERVANT LEADER WHO LEFT US TOO SOON.

CHARLOTTE CHAMBER DIVERSITY & INCLUSION REPORT | PAGE 16

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PAGE 17 | CHARLOTTE CHAMBER DIVERSITY & INCLUSION REPORT

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CHARLOTTE CHAMBER DIVERSITY & INCLUSION REPORT | PAGE 18

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Charlotte Chamber Power of Women (POW) is a program series and network platform designed to inspire and empower professional women from entry-level employees to executives and entrepreneurs. In addition, POW seeks to promote connectivity among women in the Charlotte region through the following objectives:

– Foster greater collaboration and partnerships among Charlotte’s professional women’s organizations and networks.

– Support relationship building among professional women and potential, mentoring opportunities for diverse, multigenerational women at various stages in their career journey.

POWER OF WOMEN FOUNDING STEERING COMMITTEEAngela Broome, Chair, American Red CrossAstrid Chirinos, formerly of Latin American Chamber of CommerceAmy Chiou, Lincoln HarrisMonifa Drayton, Carolinas HealthCare SystemLinda Lockman-Brooks, Lockman-Brooks Marketing Services LLCM.A. Mullis, Morgan Stanley Wealth Management

POWER OF WOMEN COMMUNITY PARTNERSGreater Business Women’s CouncilNational Association of Women Business OwnersWomen’s Business Center of North CarolinaWomen’s Intercultural Exchange

POW Founding Steering Committee

charlottechamber.com/PowerofWomen

2014 POWER OF WOMEN (POW) LAUNCH AT LABEL CHARLOTTE

2014 POWER OF WOMEN SIGNATURE EVENT KEYNOTE SPEAKER:Carla Harris, Managing Director of Morgan Stanley and Chair of the National Women’s Business Council

PAGE 19 | CHARLOTTE CHAMBER DIVERSITY & INCLUSION REPORT

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2015 POWER OF WOMEN STEERING COMMITTEEAngela Broome, Chair, American Red CrossMonifa Drayton, Carolinas HealthCare SystemLinda Lockman-Brooks, Lockman-Brooks Marketing Services LLCNepherterra Estrada Best, Pride Public Relations

2015 POW: PERSPECTIVES IN LEADERSHIP

“MONEY MATTERS FOR PROFESSIONAL WOMEN”A discussion on the importance of long-term investments, ensuring financial security, negotiating the best possible salary and understanding your value and power. Panelists included Sharon Lachow-Blumberg, I’m Not Done Yet; Kathryn Nusbaum, Vanguard; Jessica Manzo, American Airlines; and a representative from Wells Fargo. Moderated by Monifa Drayton, Carolinas HealthCare System.

“WOMEN WHO LEAD”Presented by

An unprecedented and historic panel with four leading women, including three former Charlotte Chamber chairs and the 2017 chair elect: Muriel W. Sheubrooks (1995); Cathy Bessant, Bank of America (2005); Pat Rodgers, Rodgers Builders (2011); and Andrea Smith, Bank of America (2017). Moderated by Linda Lockman-Brooks, president of Lockman-Brooks Marketing Services.

Wells Fargo Executive Vice President for Enterprise Diversity and Inclusion, Jimmie Paschall served as the special guest for the third POW: Perspectives in Leadership session in 2015. Ms. Paschall discussed her leadership journey, significance of diversity and inclusion to Wells Fargo, and how women can chart a successful career path in any industry.

“CHALLENGING THE NORM” A CONVERSATION WITH JIMMIE PASCHALL

CHARLOTTE CHAMBER DIVERSITY & INCLUSION REPORT | PAGE 20

Presented by

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PAGE 21 | CHARLOTTE CHAMBER DIVERSITY & INCLUSION REPORT

Courtesy of Harvard University

News Office

2015 POWER OF WOMEN SIGNATURE EVENT KEYNOTE SPEAKER:Dr. Mahzarin Banaji, Richard Clarke Cabot Professor of Social Ethics, Department of Psychology, Harvard University; Author of “Blind Spot: Hidden Biases of Good People”

Presented by

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The Charlotte Chamber Young Professionals (CCYPs) develop informational programs, as well as networking events, for young professionals ages 21-39 and connect them to volunteer opportunities within the chamber and the broader community. CCYPs is led by a board of directors, consisting of chamber members, who are committed to cultivating a young and diverse workforce as a competitive advantage for Charlotte’s growing economy. As a leading voice for Charlotte’s young professionals, CCYPs collaborates with local groups that share its commitment to attracting and retaining young talent in the business community.

Programs and events include luncheons, after-hours mixers and the annual Charlotte Chamber Young Professional Awards – The YPs.

charlottechamber.com/CCYPs

CHARLOTTE CHAMBER YOUNG PROFESSIONALS BOARD

2014-2015Crystal Thomann, Chair Harris Conference Center, Central Piedmont Community College (CPCC)

Kate Payerle, Vice Chair Robinson, Bradshaw & Hinson

Curtis Watkins, Past Chair Duke Energy

Whitney Bauman, MSS Solutions LLC

Lisa Burzotta, PNC Bank

Matt Connell, McNeary Inc.

Danilo Formolo, Carolinas HealthCare System

Patrick Horne, Moore & Van Allen PLLC (MVA)

Jessica Hreha, Time Warner Cable

Thomas Hsiao, SuperGreen Solutions Charlotte

Lauren Hultz, AREVA Inc.

Cristin Lee, Party Reflections

Jenni Lewis, Dixon Hughes Goodman LLP

Andrew Morton, Taxi USA LLC

Christa Newkirk, McGuireWoods LLP

Russell Norris, Grant Thornton LLP

Joe E. Randolph II, The Vanguard Group Inc.

Adrienne Schermer, Westin

Chris Turner, Bank of America

Amanda Wiegel, Hellmann Worldwide Logistics

Dan Woodley, Cushman & Wakefield | Thalhimer

2015-2016Chris Turner, Chair Bank of America

Andrew Morton, Vice Chair Taxi USA LLC

Kate Payerle, Past Chair Robinson, Bradshaw & Hinson

Lauren Hultz, Board Member At-Large Clariant Corporation

Kiara Harlow, Board Member At-Large Special Counsel

Meighan Avalos, Northeastern University - Charlotte

Lisa Burzotta, PNC Bank

Johnelle Causwell, International House

Eric Cohen, Fifth Third Bank

Matt Connell, McNeary Inc.

Danilo Formolo, Carolinas HealthCare System

Thomas Hsiao, SuperGreen Solutions Charlotte

Michael Johnson, Duke Energy

Jenni Lewis, Bank of America

Ben Long, Belk, Inc.

Andrew Morton, Taxi USA LLC

Christa Newkirk, D&L Parts Company

Summer Nichols, Piedmont Natural Gas

Joe E. Randolph II, Microsoft

Ashley Smith, Starpoint Solutions

Samuel Smith, Jr., ITT Technical Institute

Amanda Wiegel, Hellmann Worldwide Logistics

CHARLOTTE CHAMBER DIVERSITY & INCLUSION REPORT | PAGE 22

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CCYPs Programs & Events

The YPs 2014 The YPs 2014 Winners

Young Professional Newcomer

Jordan Abshire, Abshire Legal Search

Young Professional Educator

Jacob Standish, Charlotte Mecklenburg Schools

Young Professional Nonprofit Leader

Dr. Melanie McMinn, Carolinas Medical Center

Young Professional Public Servant

Tracy Montross, Mayor’s Office, City of Charlotte (2011-2013)

Young Professional Business Leader

Sean Owens, Charlotte Knights

Young Professional Entrepreneur

Justin Gaither, eCampus Ventures

Young Professional of the Year

Gaurav Gupte, Odell

PAGE 23 | CHARLOTTE CHAMBER DIVERSITY & INCLUSION REPORT

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The YPs 2014 The YPs 2014 Winners

Young Professional Newcomer

Jordan Abshire, Abshire Legal Search

Young Professional Educator

Jacob Standish, Charlotte Mecklenburg Schools

Young Professional Nonprofit Leader

Dr. Melanie McMinn, Carolinas Medical Center

Young Professional Public Servant

Tracy Montross, Mayor’s Office, City of Charlotte (2011-2013)

Young Professional Business Leader

Sean Owens, Charlotte Knights

Young Professional Entrepreneur

Justin Gaither, eCampus Ventures

Young Professional of the Year

Gaurav Gupte, Odell

The YPs 2015 The YPs 2015 Winners

Young Professional Newcomer

Amanda Pickens, Robinson Bradshaw & Hinson

Young Professional Educator

Victor Zitian Chen, UNC Charlotte Belk College of Business

Young Professional Nonprofit Leader

Brooke Mize, Charlotte Ballet

Young Professional Public Servant

Jeff Jackson, North Carolina State Senate

Young Professional Business Leader

Omari Sealy, Moore & Van Allen

Young Professional Entrepreneur

Nepherterra Estrada Best, Pride Public Relations

Young Professional of the Year

Tiffani Teachey, CB&I

CCYPs Go to DC 2015

CHARLOTTE CHAMBER DIVERSITY & INCLUSION REPORT | PAGE 24

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On September 16, 2015, the Diversity Officers Roundtable piloted a new initiative in partnership with the CIAA called the Career Connection, which seeks to cultivate diverse, entry-level talent and promote Charlotte as a preferred place to work and live. The Career Connection was hosted by Northeastern University-Charlotte and provided an opportunity for high-performing students from Johnson C. Smith University and Livingstone College to explore internship and entry-level career opportunities, as well as learn strategies for succeeding in a corporate environment.

On the same day, the chamber officially welcomed the CIAA to Charlotte as the location for its new headquarters, and celebrated the organization’s commitment to host the CIAA championship basketball tournament in the city for another six years.

PAGE 25 | CHARLOTTE CHAMBER DIVERSITY & INCLUSION REPORT

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CAREER CONNECTION

WELCOME RECEPTION

CHARLOTTE CHAMBER DIVERSITY & INCLUSION REPORT | PAGE 26

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The Charlotte Minority Economic Development Initiative (CMEDI) is a collaborative initiative between the Charlotte Chamber of Commerce and Carolinas -Virginia Minority Supplier Development Council Inc. (CVMSDC). Its mission is to intentionally accelerate the growth of minority-owned businesses in the Charlotte-Mecklenburg region. Outcomes are: 1) greater market alignment between Charlotte corporations and diverse suppliers, 2) a more inclusive business environment, and 3) economic growth and sustainability.

The CMEDI advisory board is excited about and proud of the impressive program results generated by CMEDI over its three year inaugural run. The signed Memorandum of Understanding (MOU) between the Charlotte Chamber and CVMSDC stated that the agreement shall be terminated after (three) years, or reviewed for extension. The MOU expired April 2014. The CMEDI advisory board, choosing between terminating CMEDI or reviewing the program for extension, has selected the latter course. Accordingly, over the next few months, CMEDI and some of its key stakeholders will construct a needs assessment and prepare a strategic plan to guide its future activities.

PAGE 27 | CHARLOTTE CHAMBER DIVERSITY & INCLUSION REPORT

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KEY QUESTIONS:1. How do we develop a sustainable model financially and programmatically

that broadens the base of participation, corporate and MBE?

2. How will CMEDI address the needs of MBEs in a developmental growth cycle and MBEs positioned to accelerate their respective company growth?

3. How do we develop a sustainable model that provides the necessary development for growth of diverse-owned companies in the Charlotte market, while also supporting growth of diverse-owned companies for potential opportunities outside of the Charlotte market?

4. How do we align our local diverse suppliers to meet corporate supplier demands in the Charlotte market?

5. What are the appropriate metrics to accurately capture and portray the impact of our efforts?

6. Who provides strategic oversight for CMEDI?

7. Who runs the daily operations of CMEDI?

The CMEDI advisory board initiated a comprehensive assessment process to evaluate efforts to grow and accelerate diverse-owned businesses in the Charlotte region.

CHARLOTTE CHAMBER DIVERSITY & INCLUSION REPORT | PAGE 28

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New Contract Awards Q3 2013 Q3 2014 Q4 2014 Q1 2015

Value of all Contracts 42,549,723.00 60,656,119.00 61,335,119.61 64,171,119.10

# of Contracts 114 226 231 234

Introduction and Referrals 47 70 71 74

RFP and RFQ Opportunities

48 82 83 85

Permanent Full-Time Jobs Retained and Created (cumulative since inception)

2069 2112 2176 2176

WHILE FINAL RECOMMENDATIONS ARE STILL IN PROCESS, SOME FUNDAMENTAL ELEMENTS HAVE EMERGED FROM THE ASSESSMENT: Business Leader EngagementEngagement and demonstrated support from business community senior leadership is essential to sustain and grow Charlotte’s minority-owned business segment.

AccelerationContinued focus on accelerating the growth of minority-owned businesses must remain at the forefront of coordinated efforts.

Market DrivenEffort to grow and accelerate minority-owned firms must align with market demand in Charlotte market.

Final recommendations are anticipated by Fall 2015.

PAGE 29 | CHARLOTTE CHAMBER DIVERSITY & INCLUSION REPORT

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CMEDI ParticipantsCORPORATE PARTICIPANTS:Bank of AmericaBelk, Inc.Carolina Healthcare SystemCharlotte Mecklenburg School SystemCity of CharlotteDuke EnergyEnterprise Holdings LLCLowes Companies Inc.Messer Construction CompanyNovant HealthPiedmont Natural GasTurner Constrction CompanyRodgers Builders Inc.Sunbelt RentalsWells Fargo

MBE PARTICIPANTS:American Product DistributorsBrand RPM LLCBunty LLCCGR Creative LLCDiversant LLCEnvironmental Service Systems LLCEZ-Parking Inc.Greenspeed Energy Solutions LLCGregory Art Services Inc.Metcon Inc.Metro Transportation Services LLCMiriam Davis Cleaning LLCNetworking Cabling Systems Inc.R.J. Leeper Construction Company LLCSMS Energy Group LLCTitan Commercial Services Inc.StoneLaurelUnited Painting Services Inc.

CHARLOTTE CHAMBER DIVERSITY & INCLUSION REPORT | PAGE 30

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330 South Tryon Street Charlotte, NC 28202 704.378.1300charlottechamber.com

DIVERSITY & INCLUSION REPORT

2014 - 2015