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BACHELOR OF BUSINESS IN HOTEL MANAGEMENT MULPHA

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2013 The Hotel School Prospectus

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Bachelor of Business in hotel ManageMent

MULPHA

The information set out in this publication is an expression of intent only and should not be taken as a firm offer or undertaking. The information contained in this publication is correct at time of printing and The Hotel School Sydney reserves the right to make alterations to any information contained within this publication without notice. © The Hotel School Sydney February 2013.

Bernadette Wylie :: The Hotel School Sydney graduate

ContentsSouthern Cross University 3Mulpha Australia 4The Hotel School Sydney 7Location 8Education Pathway 10Internship 15Industry Partners 16Alumni 20Faculty and Executive Team 22Academic Profiles 24Executive Office Profiles 25How to Apply - Domestic 26How to Apply - International 27

a Degreea careera future

The Hotel School Sydney is a unique educational partnership between a contemporary university and a major player in the hospitality industry.The combination of academic excellence from Southern Cross University and industry connectivity from Mulpha Australia creates an innovative learning environment.

Students on the steps of the Executive Office

located at InterContinental Sydney

Southern Cross University is an Australian public University with a vibrant profile of teaching and research. It is an innovative University committed to excellence in teaching, research, scholarship and the forging of entrepreneurial industry partnerships. Now in its 18th year, Southern Cross University has more than 16,000 students.

Its School of Tourism and Hospitality Management is a pioneer of tourism education in Australia, having offered innovative tourism and hospitality degrees since 1989.

With the School’s history comes many years of accumulated knowledge and experience in delivering world-class tourism, hospitality and events courses that accommodate the changing needs of 21st century students. Its degrees are industry-relevant and academically rigorous and equip students with the perfect blend of theory, practical skills and creative approaches to establish their careers. The School enjoys long-standing professional relationships with the tourism industry and is home to the Centre for Gambling Education and Research and the Centre for Tourism, Leisure and Work.

For further information visit www.scu.edu.au

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The School of Tourism and Hospitality Management is a founding member of THE-ICE. The School and the Bachelor of Business in Hotel Management are fully accredited.

Students on the steps of the Executive Office

located at InterContinental Sydney

Mulpha Australia acquires, develops and manages premium property and lifestyle investments including resorts, hotels, a hotel school and residential and commercial developments. Mulpha is a generous supporter of medical research, children’s charities, Great Barrier Reef scientific projects, the arts and education.

Mulpha Australia’s primary assets and investments include: Hayman Great Barrier Reef, InterContinental Sydney, InterContinental Sanctuary Cove Resort, Sanctuary Cove, Salzburg Apartments, Marritz Alpine, Bimbadgen Estate, 99 Macquarie Street, Norwest Business Park and Cathedral Street Car Park.

For further information visit www.mulpha.com.au

MULPHA

Hayman Great Barrier Reef

InterContinental Sydney

Mulpha Australia

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InterContinental Sanctuary Cove Resort

Sanctuary Cove

Salzburg Apartments

Bimbadgen Estate

99 Macquarie Street

Marritz Alpine

Executive Office located within InterContinental Sydney

Tourism in Australia creates more employment opportunities than most other industries. A carefully balanced range of hotels is a critical part of the nation’s ongoing growth and, consequently, more well-trained and inspired employees will be needed to support these businesses.

The Bachelor of Business in Hotel Management offered at The Hotel School Sydney focuses on hotel operational skills, management practice in hospitality industries and the skills needed for employment in a dynamic and competitive global business environment.

The Hotel School Sydney is renowned for:> Providing paid work opportunities integrated with university level education> Providing high potential graduates for employment> Teaching and learning excellence> Academic rigour> Strong industry links> Graduate success

Offers many outstanding benefits such as:> Links to an international hotel with a global network of 3700 hotels> Internationally recognised Australian university qualifications> Practical on-the-job training in a range of operational departments within tourism and hospitality industries> Central city location> Flexible course and qualification structure with entry points to suit individual needs and interests > Direct access to academic and industry experts> Advanced standing (recognition of prior learning) for relevant previous study or work experience > Complimentary printing, email and internet usage> Access to wireless computers and networked facilities> A combination of industry relevant experience, academic recognition and qualifications> The latest management and operational skills through a rigorous academic course curriculum combined with contemporary industry practices> Invaluable work experience throughout the course increases employment opportunities on graduation and prepares graduates for rapid career advancement within the hospitality industry

The Hotel School Sydney

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The Hotel School Sydney has two locations in the heart of Sydney’s CBD, with the Harbour, Sydney Opera House and Botanical Gardens on its doorstep.

Sydney Harbour60 Phillip Street entrance

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The Hotel School Sydney has two locations in the heart of Sydney’s CBD, with the Harbour, Sydney Opera House and Botanical Gardens on its doorstep.

Location is the key for most businesses, especially within tourism and hospitality. Growing up my father was always located within the CBD and I knew that’s where I wanted to be. I want to experience and work in major cities around the world. The Hotel School Sydney is in a prime location; being part of the buzz and atmosphere that Sydney has to offer. It creates the perfect balance of career opportunities and an enjoyable student lifestyle.

Bradley CurtinThe Hotel School Sydney graduate

Bradley Curtin

The Hotel School Sydney graduate

outside 60 Phillip Street Sydney

Year 1

Session 1 Classroom based learning

Communication in Organisations

Bachelor of Business in Hotel Management

Important Please contact The Hotel School Sydney for confirmation of the course structure prior to acting on this information. Southern Cross University accepts no liability for any loss suffered by reason of reliance on this information.

UAC COde: 354140; QTAC COde: 054041; CRICOS COURSe COde: 024239A

Food & Beverage Operations

Introduction to Tourism & Hospitality Management

Introduction to Professional Practice

Session 2 Classroom based learning

Accommodation Operations

Tourism Theories & Practices

Tourism & Hospitality Marketing

Accounting for Business

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Honours & Post Graduate opportunities available through Southern Cross University

Year 2

Session 3 Industry based learning

Professional Hospitality Experience I

Professional Hospitality Experience II

Professional Hospitality Experience III

Professional Hospitality Experience Iv

Session 4 Classroom based learning

Human Resource & Workplace Management

The Sustainable Hotel Environment

Hospitality: History, Politics & Culture

Hospitality Services Management

Year 3

Session 5 Classroom based learning

Hospitality & Tourism Financial Management

Tourism & Hospitality Research and Analysis

Business Law & Ethics for Tourism & Hospitality

Elective choose 1 fromConventions, Meetings & Exhibitions Management International Transport & Tourism Entrepreneurship in Tourism & Hospitality

Session 6 Classroom based learning

Strategic Management for Tourism & Hospitality Enterprises

Facility & Risk Management for Hospitality Operations

Elective choose 2 fromContemporary Tourism Issues Food & Beverage Management Information Systems for Tourism & Hospitality Management Events Management Tourism & Hospitality Sales & Promotion

We develop dedicated professionals with university qualifications that are recognised and highly regarded internationally. Our association with major hotel companies all lead to exciting career opportunities in hotel, tourism and services management. This is demonstrated by the continued success of our graduates.

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Isaac Haxha :: The Hotel School Sydney student

Enhance your career

Angela Wilson :: The Hotel School Sydney student

Benefits to students : : Learn to negotiate industry recruitment practices

:: Gain valuable “hands-on” skills and work place competency

:: Gain access to the industry for part- time work and graduate employment by developing a valued portfolio

: : Develop independence, confidence and relationship-building skills

Internship

Internship team support : : Highly personalised attention from a career mentor who works with each student one on one, providing advice, academic supervision and mentoring feedback for each student whilst on internship

:: Career path planning, interview and application writing preparation

: : Multiple career showcases including opportunities for interviews with employers at The Hotel School Sydney

Internships at The Hotel School Sydney provide valuable experience in observation, learning and practice in a business environment. Students are given the opportunity to integrate theory with the practice and responsibility of the workplace.

All students are prepared for employment through Introduction to Professional Practice, a core full-time study unit written in consultation with industry recruitment professionals.

Students can work in a casual, part-time or full-time capacity and are required to satisfactorily complete six months service and accrue a minimum of 600 hours experience with the one organisation.

During internship, students are assessed through a variety of on-the-job and academic assignments which include industry reports and workplace research.

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Mulpha’s luxury beach villa at Hayman Great Barrier Reef

Hotels & resortsBP InternationalBrampton Island ResortBvlgari Hotels & ResortsCasuarina Lodge Crowne Plaza Hotels & ResortsDaintree Eco Lodge & SpaDaydream Island Resort & SpaDiamant HotelsDouglas Fir Resort & ChaletsDunk Island ResortFort Aguada Beach ResortFour Points by SheratonFour Seasons Hotels & ResortsFraser Suites SydneyHamilton Island EnterprisesHarbour Rocks HotelHayman Great Barrier ReefHilton Hotels & ResortsHoliday Inn HotelsIbis HotelsHyatt Hotels & ResortsInterContinental Hotels & ResortsJurys Clifton Ford HotelLake Louise InnMantra Hotels & ResortsMarriott Hotels & ResortsMercure HotelsNorth Sydney Harbourview HotelNovotel Hotels

O’Reillys GuesthouseParkroyal Hotels & ResortsPullman Hotels & ResortsQuay West SuitesRadisson Blu Hotels & ResortsRydges Hotels & ResortsSebel Hotels & ResortsShangri-La Hotels & ResortsSheraton Hotels & ResortsStamford Hotels & ResortsSofitel Luxury HotelsSwiss Grand Resort & SpaSwissotel SydneyTaj Hotels & ResortsThe DarlingThe Observatory HotelVibe HotelsVoyages Indigenous Tourism AustraliaWestin Hotels & Resorts

Airlines & travelNewland Travel AgentQantas International Lounges

Fine dining restaurantsRavesi’s Bondi Beach Jonah’s Ocean Room

Casinos & clubsBrighton Le Sands RSLCastle Hill RSLJupiters Hotel & CasinoPenrith PanthersRoyal Automobile Club of AustraliaThe Star

Cafes & restaurantsBrasserie BreadCafé SydneyEastbank Café Bar PizzeriaHog’s Breath Café Jamaica BlueJonah’sMax Brenner Ocean RoomPie in the Sky BakeryRavesi’s on Bondi BeachSaltwater Quality SeafoodSpur Steak RanchesThe Bank BazaarTrippas White Group

Corporate HospitalityANZ StadiumMacquarie Group Ltd

events, festivals & function centresBenchmarque Hospitality & Event RecruitmentBimbadgen EstateBusiness Chicks Caroline Bay Brasserie & FunctionsDoltone HouseInternational Conferences & EventsSydney Convention & Exhibition Centre

Bars, Pubs & NightclubsHotel BondiGrand Hotel Bondi JunctionLo-Fi Riversdale GroupMerivaleMixology Management Tommy Africa’s Nightclub

Tourism and hospitality organisations that have developed strong industry relationships with The Hotel School Sydney through the internship program include:

The Hotel School Sydney has a well established professional development program. The School is supported by the Work Integrated Learning Team of the School of Tourism and Hospitality Management, which won a national Citation for Outstanding Contributions to Student Learning by the Australian Teaching and Learning Council. Internship is at the heart of everything we do.

Industry partners

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The Hotel School Sydney students walking within Sydney’s Royal Botanic Gardens

Assessment activities and criteria are designed for specific units and reflect University policy and academic best practice and trends. Assessment tasks may require individual or group submission. Many units include a written exam at the end of the study period. Exams may be open or closed book and can include essay questions, case studies, multiple-choice and short-answer questions.

Other assessment tasks include researched essays and reports, case studies, portfolios, annotated bibliographies and are submitted either electronically or in hard copy depending on the task.

Other types of assessment include online quizzes, problem resolution, in-class tests, logbooks, technique tests, portfolios, creative projects and contribution to online discussion, blogs and wikis. Assessment of activities such as fieldwork and professional experience may include supervisor observation and reflective journals and reports.

A wide variety of individual and group presentations is often a component of assessment, and may include oral, audio or video presentations.

All student assessment methods

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Your success is our successOn graduation from The Hotel School Sydney, students automatically become a member of Southern Cross University’s Alumni program. It now boasts more than 46,000 members in many different fields of work, throughout Australia and the world. As a graduate, students remain an important part of The Hotel School Sydney and University community.

For further information visit www.scu.edu.au/alumni

Now Business State Sales Manager Optus General Manager Bizphone - Vodafone Australia 2008 Head of Sales and Marketing Mobiletronics Australia Vodafone 2006 Business Development Manager Tyco Services Sydney2002 Sales Manager British American Tobacco2000 Business Development Manager Sydney 2000 Olympics1998 Assistant Manager Mayfair InterContinental London 1995 Senior Assistant Manager The Grace Hotel Sydney1993 Senior Assistant Manager Park Hyatt Sydney1992 Graduate

Darren Lonsdale

Alumni

Now Senior Manager Corporate Communications Hilton Worldwide2007 Public Relations & Communications Manager Hilton Australasia 2006 Communications Officer Growth Centres Commission 2005 Communications Project Manager NSW Department of Planning2004 Business Development Manager The Cabinet 2003 Business Development Executive Sydney Showground 2001 Events & Public Relations Manager Tantra Group 1999 Public Relations Executive Sega World Sydney 1999 Graduate

Charlotte Seymour

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Now Food & Beverage Assistant Manager Park Hyatt Sydney Grand Opening Management Team member2011 Events Manager La Scala - Light Brigade Hotel 2008 Restaurant Team Leader Park Hyatt Sydney2007 Restaurant & Banquet Assistant Manager Bellevue Hotel2007 Graduate

2007 Events, Banquets & Bar Manager Emmilou2006 Assistant Manager Grand National Hotel2004 Waiter and Cocktail Barman EST2003 Food & Beverage Attendant Establishment

Lucas Green

Now Associate Lecturer The Hotel School Sydney Current PHD student Doctor of Philosophy2011 School of Tourism & Hospitality Management Honours Scholarship

2010 Graduate with Class 1 Honours

2009 Food & Beverage Attendant The Sebel Hotel Parramatta Functions Coordinator Parkview Hotel Alexandria2009 SCU DUX 2009

2008 Food & Beverage Attendant Hayman Great Barrier Reef2007 Rafael Ribas Memorial Scholarship

Madalyn Scerri

Now Corporate Foreign Exchange Dealer Western Union Business Solutions

2011 Investment Sales Specialist Commonwealth Securities2010 Relationship Executive Commonwealth Bank of Australia

2008 Agribusiness Manager Commonwealth Bank of Australia

2007 Graduate

2006 Concierge/Bell Desk/ Food & Beverage Attendant InterContinental Sydney

2005 Banquets Attendant InterContinental Sydney

Thomas Haigh

World class faculty, industry, academics and researchers

Anne McCroryBEd (UTS)

Anne was recruited from Hong Kong to be part of the inception team at The Hotel School Sydney in 1989. Anne brings an extensive understanding of the education and hospitality industry. Her dedicated work with students, alumni and high school career counsellors sees her continue to play a substantial role in the overall success of The Hotel School Sydney.

Our dedicated team at The Hotel School Sydney provides the best possible learning experience for our students.

With a range of research interests and industry experience, our academic staff are able to provide a quality education to help you develop your personal, intellectual and professional goals.

Academic and industry experts

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Paul WeeksGradDipEd(UNE-NR) MEd(T&D)(SCU)As Academic Director, Paul’s experience in teaching, learning and research is grounded in more than 17 years in hotel, motel and food service management in Australia and overseas. He has lectured in management, services management and information technology with Southern Cross University since 1991. Paul has published in academic and industry journals, and has co-authored two Australian industry texts: Club Management and Managing Convention Businesses. Research interests include IT in hospitality, education, history, convention services and club management.

Dr Eric ClubbBEc(USyd) GradCertPTT(Newcastle) MComLaw(Mac) MCom(UWS) PhD(RMIT) CPA FTIAEric has exemplary qualifications and more than 15 years’ experience in senior consulting roles with Macquarie Bank and as a commercially seasoned CPA. Eric lectures in the areas of Business Finance, Commercial and Business Law. He has published articles on ethics and financial management.

Josephine daveyBEd(Hon)(Trinity College Dublin)On completing her Bachelor of Education at Trinity College Dublin, Jo moved through London and Spain discovering her passion for the food and beverage industry that aided her success and experience managing a number of top culinary establishments across the world. Jo facilitates professional development programs to aid high school teachers with industry updates and teaches food and beverage and environmental management.

Laura FendtBBusHotelMgt(SCU) BBusTourMgmt(Hon)(SCU)Originally from Germany, Laura has worked in the hospitality industry for more than seven years in properties in Australia and Europe. Laura completed the Bachelor of Business in Hotel Management at The Hotel School Sydney followed by a Bachelor of Business in Tourism Management with Honours. Laura is currently completing doctoral studies.

dr Lynn GribbleGradDipTourMgt(UTS) MEd(T&D)(SCU) MLLR(USyd) PhD(SCU)After 25 years of professional training and development work including a number of senior HR roles, Lynn lectures in areas of research, human resources and law. Lynn’s dedication to teaching has been recognised with a number of university awards for teaching excellence and more recently by the Australian Journal of Career Development. She is an active researcher in organisation and management.

dr Genevieve LovellBBSc(Food Tech)(HAC) MMgt(UTS) PhD (UWS)Genevieve is ‘hospitality centric’ and a staunch defender of Australian service ideology. She has owned and operated pubs, cafes, restaurants and a guest house. She is currently developing a guest house/tea room/coastal Aboriginal art gallery in coastal New South Wales. Genevieve’s research interests include; service encounter processes; hospitality skills and competencies and hospitality facility planning and design. She has published in these areas.

Julie LuikerBEd(UTS)Joining The Hotel School Sydney in 1990, Julie remains one of the longest serving team members. Julie continues her focus on communication and tourism studies across all three years of the degree program. Julie coordinates The Hotel School Sydney’s academic learning service to develop and ensure students are supported to maximise their academic results.

Kaikee MadanDipHotel&CateringMgt(DU) BCom(DU) MMgmt(Hosp&Tour)(Mac)A former chef with a vast array of experience internationally and within Australia, Kaikee brings his skills and knowledge to the The Hotel School Sydney. Kaikee works with industry using his professional links. His teaching focus is across tourism disciplines in all three years of the degree program.

elizabeth ParkerBBusHotelMgt(SCU) BBusH&RM(Hon)(SCU) A graduate of The Hotel School Sydney with industry experience mostly in rooms division and front office management, Liz’s teaching focuses on professional development, facilities and risk and rooms division subjects. Liz is an enthusiastic and active contributor to the team particularly in extra-curricular activities.

Madalyn ScerriBBusHotelMgt(SCU) BBusH&RM Hon I)(SCU) University MedalMadalyn is a highly accomplished and talented career academic and was a recipient of the Rafael Ribas Scholarship and Dux of her degree program. She was awarded first class honors in 2010. Madalyn was awarded a competitive full scholarship for her PhD which she is currently undertaking.

Academic profiles

david ScottGDipTour(Otago) MTour(Otago)David’s previous operational experience includes management positions at the Gleneagles Hotel in Scotland, and as part of the preopening team at The St David’s Hotel and Spa in Cardiff. In 2002 David returned to academia at the University of Otago, New Zealand where he taught until 2011. His teaching focus is on the social and cultural aspects of the tourism and hospitality sectors. David’s research explores the everyday spaces and practices of tourism, hospitality and leisure, along with engaging mobile methodologies to further the development of a critical understanding of hospitality. Current publications focus on the mobilities of hospitality and tourism workers, and the role of food in the tourism experience.

Stephen ShaulBA HospMgmt (MSU)Stephen graduated from Michigan State University in the Hotel and Restaurant Management program before joining Sheraton Hotels in Hawaii then Auckland. Stephen joined his family group of Summit Restaurants as Human Resources Manager and General Manager and continued with the Accor group. Stephen has owned and operated restaurants, cafes and HMR concepts. Stephen teaches in leadership, HR and entrepreneurship with interests in structure leadership.

Vashti StivalBHospMgmt(UWS)Vashti has a strong history in operational management within Starwood Hotels & Resorts and ANZ Stadium. Vashti grows links with industry both locally and abroad to provide students and faculty with the best possible access in terms of internship opportunities. Vashti was most recently recognised with an award from the Australian Learning and Teaching Council.

Marcus TestoniBA(Psychology)(Mac) GradDipAdEd(UTS) MBA(SCU)Previously General Manager of Gledswood Homestead, Marcus was President of the Tourist Attractions Association for eight years and has been on several industry sector boards and committees. Marcus is still actively involved in tourism as a board member of Train Works, Australia’s newest and biggest rail experience and visitor attraction.

Tony Patterson JP

BBusHotelMgt (SCU) GradCertEdStudies (USyd)General Manager, Tony Patterson is a graduate of The Hotel School Sydney and Southern Cross University who’s career has spanned over 20 years in senior management roles within the hospitality and tourism industries. Most recently he transitioned into the field of education leading a number of educational institutes catering for both domestic and international students. Tony is recognised as an exceptional leader, with a passion for developing and motivating others. This ensures that The Hotel School Sydney students achieve a quality educational experience while the industry gains professional graduates and future leaders.

Laurence LuxfordBEd(UTS)Laurence joined The Hotel School Sydney after 15 years industry experience in Australia, Japan and USA. Moving out of the classroom he has built on his experience and understanding of the student cohort to lead the Business Development and Sales and Marketing team.

Melinda BlakeleyJoining The Hotel School Sydney in 2001, Melinda has 20 years of office management experience. Having completed studies in human resource management, Melinda is responsible for the management of the schools administration, admissions and student services.

Jilly CloutBA (AS)(ANU) DipM(IUOTO )Jilly has been The Hotel School Sydney’s media liaison since 1997. She was a Logie award winning television journalist at age 22, before pursuing a successful career in public affairs.

Anita FongBCom(Mac)A graduate from Macquarie University with a Bachelor of Commerce (Operations Research), Anita has experience with various divisions of large global higher educators.

Joanna Gibson Joanna’s previous financial experience allows her to be responsible for the daily management of School accounts and contracts.

Carol NazhaBBusHotelMgt(SCU)As a graduate from The Hotel School Sydney, Carol worked for the duration of her course at The Hilton Hotel in Sydney. In 2011, Carol won The Australian Hotels Association award for ‘best apprentice/trainee’.

Executive office profiles

Australia & New Zealand applicationsAll Domestic applicants need to apply through either: UAC (Universities Admissions Centre) via www.uac.edu.au or QTAC (Queensland Tertiary Admissions Centre) via www.qtac.edu.au

Hard copy UAC and QTAC guides are available for purchase through newsagents, but please note that applications are electronic through the above websites. When applying through UAC/QTAC for the Bachelor of Business in Hotel Management, The Hotel School Sydney should be listed in your preferences.

Upon receiving your application through UAC/QTAC you will be contacted by The Hotel School Sydney to arrange your interview. You may be asked to provide additional documents for the interview such as your current resumé and or certified copy of your passport.

The interview will be conducted in person or via phone if you reside outside the Sydney metropolitan area.

Fee-HeLP FEE-HELP is a loan scheme that assists eligible students with their tuition fees. Eligible students include Australian citizens; holders of a permanent humanitarian visa who will be resident in Australia for the duration of the course; or the holder of a

How to apply domestic

permanent visa who is undertaking bridging study for overseas-trained professionals and will be resident in Australia for the duration of the course.

For further information please visit www.studyassist.gov.au

ABSTUdY, AUSTUdY & Youth AllowanceABSTUDY provides assistance for Australian Aboriginal and Torres Strait Islander students. Benefits for students include the payment of any incidentals allowance to assist with text book and equipment costs.

AUSTUDY Payment is an income support payment available to qualifying students aged 25 years or older. It provides income tested assistance to full-time students who are Australian citizens.

Youth Allowance is a similar support payment paid to eligible 16 to 24 year olds undertaking full-time study. For application forms and further information please refer to your nearest Centrelink office or the Centrelink website www.centrelink.gov.au

All domestic applicants for the Hotel School Sydney are selected on their individual merit. Whilst your most recent academic performance or professional experience is used as an indicator of ability to undertake studies at a tertiary level you will also be invited to attend an interview as part of the final application process.

Admission requirements: : Have completed an educational qualification deemed to be at least equivalent to completion of Year 12 in Australia and have achieved the equivalent of the minimum entry grade required; :: English language equivalent to an Academic IELTS 6.0 with no band less than 5.5.

How to applywww.scu.edu.au/international/applyConfirm you meet the entry requirements for Bachelor of Business in Hotel Management including academic and English language as indicated above, along with a copy of your recent resume. Upon receipt of details and as a pre requisite you will need to be successful in an interview with The Hotel School Sydney.

Apply to Southern Cross University www.scu.edu.au/international/applyDownload and complete the application form from the website. If you wish to apply for Advanced Standing you will need to complete an Advanced Standing Application form with relevant documentation.

To avoid delays, we recommend that all supporting documents are included with your application as certified copies:

How to apply international

: : Academic transcripts (including grading system); : : English test results (e.g. IELTS, TOEFL or other).

Submit your application form, with attachments, by email, mail or courier with your agent or directly to Southern Cross University. Please remember to bring your original documents to Australia as they may need to be verified. After assessment of your application you will be invited for an interview as part of the final process of application.

ContactsMail/Courier Southern Cross University International Admissions Officer PO Box 157, Lismore, NSW 2480 Email [email protected]

Assessing your applicationYour application will be acknowledged by either Southern Cross University upon receipt or through your nominated agent. If you have been successful, an Offer of Admission will be emailed, giving you details of what is required to accept your offer. If you are not successful, alternative courses may be offered.

International students can also apply through UAC International (includes those who have completed an Australian or New Zealand Year 12 qualification with the required entry grade or an International Baccalaureate in 2011). For further information please visit www.uac.edu.au/international

All other international applicants can apply to Southern Cross University through the International Office.For further information please visit www.scu.edu.au/international

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How to apply international

Accepting your offerCheck the details are correct in your offer letter, and provide any additional documentation that may be required and accept offer by date specified.

i. signing the Offer Acceptance Agreement and Fee Acceptance Agreementii. Acceptance of Fees Agreementiii. paying the tuition as outlined in your Offer (Tuition fees relate to tuition only and do not include books, additional study material, accommodation or food).iiii. paying the Overseas Student Health Cover (OSHC*) for length of visa duration.

* OSHC is a compulsory medical insurance for students studying in Australia. Medibank Private is Southern Cross University’s preferred provider. For alternative providers please refer to www. privatehealth.gov.au and follow the links to ‘Overseas visitors and students’

Once you have accepted your offer, a Confirmation of Enrolment (CoE) will be issued by Southern Cross University for you to apply for an Australian Student Visa.

Student visa To apply for an international student visa for SCU you will need a valid passport, the electronic Confirmation of Enrolment (CoE) issued by SCU and any other documentation required by the Australian Overseas Diplomatic Mission. Visit www.dfat.gov.au/missions

Student visas carry certain conditions, to find out more please visit www.immi.gov.au/students

You are required to have sufficient funds to cover all your education and living expenses for the duration of your studies.

For information visit www.immi.gov.au/students

eSOS ActThe Tertiary Education Quality and Standards Agency (TEQSA) monitor and regulate the higher education sector’s involvement with overseas students studying in Australia on Student Visas. Higher educational providers must meet minimum standards set by TEQSA to enable registration under the ESOS (Education Service for Overseas Students) Act. This protects Australia’s reputation for delivering quality education services and the interests of overseas students, by setting minimum standards and providing tuition and financial assurance.

The ESOS Act mandates a nationally consistent approach to registering education providers so that the quality of the tuition and care of students remains high. The professionalism and integrity of the industry is further strengthened by the ESOS Act’s interface with immigration law. This imposes visa-related reporting requirements on both students and providers.

For further information visit www.aei.gov.au

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CRICOSHigher educational providers in Australia must be registered to enrol overseas students in specific courses. Registered providers have a CRICOS (Commonwealth Register of Institutions for Overseas Students) code and a specific CRICOS course code. This registration guarantees the provider and the course meet the high standards necessary for overseas students..

For further information visit www.cricos.deewr.gov.au

Tuition Protection Service (TPS) Recent changes to the Education Services for Overseas Students (ESOS) Act have further strengthened protections for international students through the introduction of the TPS. The TPS is an initiative of the Australian Government to assist international students whose education providers are unable to fully deliver their course of study. The TPS ensures that international students are able to either complete their studies in another course or with another education provider or receive a refund of their unspent tuition fees.

For further information visit www.tps.gov.au

Deferment, suspension or cancellation of enrolmentUnder Standard 13 of the ESOS National Code of Practice 2007, international students are able to defer commencement or temporarily suspend their enrolment where a written request is submitted, and a compassionate and compelling reason is presented with supporting documents, and approved by the Director of International Office. When deferring commencement is approved, a new offer or a new CoE might be issued subject to the entry requirement and fees applicable to the new commencement date; and when the suspension is approved and the program completion date is affected, a new CoE may be issued to reflect the new program completion date. Students are referred to the Department of Immigration and Citizenship for advice on how potential change to their enrolment status may impact upon their visa.

The University may suspend or cancel a student’s enrolment for misconduct, non payment of fees, unsatisfactory course progress/attendance or when a student had failed to reenrol in a study period as having abandoned their course. The University will notify the students and the Department of Immigration and Citizenship where the deferment, suspension or cancellation of their enrolment may affect their student visas.

Please refer to the Southern Cross University’s policy on Deferring, Suspending or Cancelling International Student Enrolments. For further details visit www.scu.edu.au/international/futurestudents under apply.

Fee schedule

Fee-help optionFEE-HELP is a loan applied for by eligible fee-paying students (Australian citizens or those students with a Humanitarian Visa), approved by The Australian Government to help pay part or all of their tuition fees.

This enables students to defer their tuition fees, for part of or for the duration of the course. Students repay their loan through the Australian Taxation Office (ATO) once their income is above the minimum threshold for compulsory repayment.

Further information can be found at www.goingtouni.gov.au

Domestic student International student 2013 2014 2013 2014

Individual unit price $2,040 $2,280 $2,250 $2,550

Session tuition fee* (full time) $8,160 $9,120 $9,000 $10,200

Total annual tuition fee $16,320 $18,240 $18,000 $20,400

* Includes all printing, study guides, books of readings, paper, photocopying, email and internet access. Once an offer has been accepted all course fees become payable. Your enrolment may be cancelled if you do not pay instalments by the specified invoice dates.

Payment of feesBy beginning of Session, fees must be paid prior to session commencement. Fees may be paid:1. By cheque or money order, made payable to The Hotel School Sydney2. By credit card, we accept ONLY Visa and MasterCard Form located on The Hotel School Sydney website downloads section3. By direct transfer into our bank account; either internet, bank transfer or telegraphic transfer. Bank account details: Title AIHM Account 837 094 379 BSB 014 010 Swift code ANZBAU3M

All payments must be accompanied by scanned reference including student name or invoice number and emailed to: [email protected]

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Students shall be entitled to a refund of fees in the circumstances indicated below:

a) A full refund of fees will be paid if an offer of a place is withdrawn or the University is unable to provide the course. If, however the offer was made on the basis of incorrect or incomplete information supplied by the applicant, the University shall retain 10 per cent of fees for one study period (session, trimester or other designated study period) as well. b) A full refund of fees will be paid if the student is excluded before the start of the study period. c) If the Director of Student Services receives official notice of withdrawal from the student:

(i) Commencing students More than four weeks before the start of the study period, all tuition fees paid are refundable less an administrative fee of 10 per cent of the tuition fee applicable to that study period plus a full refund of fees paid in advance in respect of a following study period;

(ii) Continuing students Before the start of the study period, the student shall be entitled to a full refund of tuition fees applicable to the study period and a full refund of fees paid in advance in respect of a following study period;

(iii) Commencing and continuing students (i) On, or before the last day of the fifth week of the study period, the student shall be entitled to a refund of 50% of the fee applicable to that study period and a full refund of fees paid in advance in respect of a following study period. (ii) After the last day of the fifth teaching week of the study period, the student will not be eligible for any refund of the fee applicable to that study period, however, they will be eligible for a full refund of fees paid in advance in respect of a following study period.

d) If the Director of Student Services receives from a student official notice of withdrawal from a unit or units representing less than withdrawal from course: (i) On or before the last day of the second teaching week of the study period the student shall be entitled to a full refund of the tuition fee applicable to that/those unit/s; (ii) On or before the last day of the fifth week of the study period the student shall be entitled to a refund of 50 per cent of the fee applicable to that/those unit/s; (iii) Beyond the fifth teaching week of the study period, the student shall not be eligible for a refund of the fee paid for that/those unit/s

e) If a course starts on the agreed day but the student does not start the course on that day (and has not previously withdrawn) the student is not entitled to a refund of fees unless the Director of Student Services receives from the student written notice of withdrawal from the course.

f) The refund of fees provided in (b) to (f) shall be paid to the student by the provider no later than 14 days after the day on which the offer of a place is withdrawn.

NB The points listed in (b) to (f) above are compliant with the Education Service for Overseas Students Act 2000 s.27(3) and Education (Overseas Students) Regulation 1998 (QLD), Section 7(1)(d).

Refund policy

Advanced standing and recognition of prior learningSouthern Cross University policy allows for the granting of advanced standing for previous post-secondary study, relevant professional experience or demonstrable expertise.

Library and study materials Students of The Hotel School Sydney have electronic access to Southern Cross University’s extensive library and are entitled to reciprocal borrowing rights with most Sydney Universities. Visit www.scu.edu.au/library

Students are provided with an in depth book of readings for most subjects and should budget $400 per year for prescribed texts.

Student life and supportOrientation weekCompulsory domestic and international orientation and enrolment sessions are held in the week before the commencement of classes. It is essential that you arrive in Australia in time to attend these sessions. This program will help you settle into the University and your local area.

Accommodation, cost of living and schools for dependantsFor information on cost of living and accommodation options and schools for dependants of international students, please visit www.hotelschool.scu.edu.au and go to Student Life and Support.

Student information

Something I have observed while being at The Hotel School Sydney is the sense of ownership and commitment displayed by every student. We are all aware that it’s not just about the aesthetics of a university but the camaraderie, communication, genuine care and loyalty that makes studying at The Hotel School Sydney a valuable experience.

Laurence LuxfordBusiness Development Manager

MULPHA

executive office 117 Macquarie Street Sydney NSW Australia 2000

teaching and learning centre 60 Phillip Street Sydney NSW Australia 2000

Phone 61-2 8249 3200 email [email protected] www.hotelschool.scu.edu.au