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Within Globant we promote sustainable management by working with each department of the company and the community. Read our annual Sustainability Report and learn more about our work.
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ilustracion
people
the world around us
03 Infirstperson
04 Aboutthereport
06 Globant’sprofile
09 Ourmanagementapproach
10 Business
17 BusinessPeople
19 People
25 PeopleIntegrity
29 Integrity
33 IntegrityBusiness
36 Additionalinformation
+
+
+
INDEX 02
people
the
world around
us
IN fIrst pErsoN 03
WewelcomeyoutothisnewSustainabilityReport,inwherewewouldliketosharewithyouourtriplebottomlinereviewoftheyear.
2013wasagreatyearforGlobant:InJanuary,whilethe company was celebrating its 10-year-aniver-sary,WPPgroupjoinedasapartner,acquiring,onemonthbefore,aminoritystake,andthusstrength-ening our leading position as innovative softwareproduct creators. The acquisition of Huddle com-pany, togetherwith the growth of our teamhiringover1300Globersworldwideandgeneratingnearlyathousandinnovativetechnologicaldevelopments,underpinsthepathofgrowthandexpansionwesetforourselves10yearsago.
During2013,newmarketsinothercontinentsandindustrieswereopened,andAgilePodswereimple-mented.It isaninnovativeworkmethodologythataims at improving our results, promoting Globersexpansion and our customers’ satisfaction. Weclosedtheyearwithremarkablegrowth,andreve-nuesofmorethanUSD158million.
1 Global Youth Employment Trends 2013 - International Labor Organization.
WewerealsoincludedamongtheTop10mostin-novativecompaniesbyFastCompany,pickedbyRe-vistaMercadoasoneofthe10bestSustainabilityReportsof2012,andachievedthehighestratingincustomersatisfactionsince2003.
Wewillcontinueworkingtobecomethebestcom-panydevelopingthemostinnovativesoftwarepro-ductsintheworld.However,wecanonlydothisbypayingspecialattentiontotheenvironment.Wearelivingintimesinwhichweconsume1.5timesmorethanourplanetcansupport,andinsocietieswheremorethan12%ofyoungpeoplebetween15and24neitherwork nor study. This represents over 73.4millionjoblessyoungworkersworldwide1.
Webelievethatcompanieshaveanimportantroleinsociety,thereforeatGlobantwehavedefinedwor-kingsustainabilityacrossallareasofthecompanyandnotjustcarryingoutCorporateSocialRespon-sibility (CSR) activities. Topmanagement decidedthatCSRwastobetransformedintoaSustainabilityarea,andtheSustainabilityCouncilwasconsolida-ted,givingitgreaterinternalentity.
ThisallowedustorenewourcommitmenttotheUNGlobalCompactandachieveourfirstGRI-G4reportin less than a year after the new guidelines werepublished.
Webelievethatchangeispossible.Webelievethattheuseoftechnologywillimprovepeople’squalityof lifeandwill helppreserve theenvironment,notonly in the long term,but in thenext three tofiveyearsfromoursector.Webelievethatthepromotionofworkculture,entrepreneurshipandinclusionofallpeoplearenecessary,inwhichGlobanthasmuchtocontribute.
Weknowthatthereisalottodo,butwiththisthirdSustainabilityReport,wewanttoshareoureffortstoaddvaluablecontributionandleaveopentheco-mmunicationmechanisms in continuous listeningtoneforsuggestionsandconcerns.
Thankyouverymuch,
Martín MigoyaCo-Founder,Chairman&CEO @migoya
ABoUt tHE rEport
With this report, prepared following theG4guide-linesof theGlobalReporting Initiative,weseek tosimplify the reading by highlighting all the issuesof our sustainability framework and detailing theproposedapproach, themanagementmodelused,theperformanceachievedduring theyearandtherelatedindicators.
In terms of content, a larger number of indi-cators are included, and the focus is placedon the matters that generate the greatest im-pact and where Globant has a greater influence.
Thankstotheinformationgatheredinthefirsttwopublished reports, our Sustainability Council setout to improve the sustainable management ofthecompany,workingwiththevariousinternalar-eas as well as dialoguing with our stakeholders.
Thisyearwefocusedontwocoredepartmentsofthebusiness:RecruitingandPeople,andtwosupportingdepartments:FacilitiesandProcurement.Thegoalwastoapplyasustainabilitycriteriatotheirdailyactions:
As for the Recruiting department, we started a training process for managing diversity, which will continue in 2014 for its consolidation.
In relation to People, a community involvement plan was designed and educational and corporate volunteering programs were developed, which allowed us to have a greater degree of participation among employees. We hope to increase the commitment of different offices and Globers with their communities during 2014. Regarding Facilities, we reorganized the initiatives aimed at protecting the environment, enabling the area to take the lead in the subject of increasing reductions in energy consump-tion per capita. In the fourth quarter, we began working with a value chain in the department of Procure-ment, which led to a supplier’s survey, the adherence of some of these companies to the Global Compact principles and the incorporation of social suppliers. This work will continue throughout 2014.
We believe this new structure provides greater transparency and facilitates the selective reading to each of the audiences for which it was designed.
04
Finally,theworkwithoursupplychainisstillincipient.Theroadstarted in2013,althoughpositive,itisacommitmentthatmustbecon-tinuedandstrengthenedoverthenextyears.
Insummary,webelievethatGlobanthastak-en the right path, seeking a holistic view ofsustainability,andwith thesupportofseniormanagement,itwillcometofruition.Wehavemuchworkahead,andwehaveourteamcom-mitmenttocontinuedownthispath.
SustainabilityCouncil [email protected]
Asforthedialoguewithourstakeholders,weworkonsystematizingtheprocessestomakebetteruseofthecollectedinformation.Forthisreasonin2013,wefocusedontheadaptationandextensionofdia-logues,tobetterunderstandthedegreeofrelevancethattheseactorsgavetoeachoftheproposedtop-ics(seep.40).
Otherworthnotingpointsof thereportare the in-ternationalawards received by the training program TesteAR. Computer World Honors and Nearshore Americas,bothinstitutionsofthetechnologysectorintheUnitedStates,distinguishedTesteARasoneofthebestcommunityprogramsintheregion.Inregardstocaringfortheenvironment,during2014wewillworktoincorporateadvancedmanagementmodelsallowingamorerigorousdataanalysis.
foto
tHE sUstAINABILItY CoUNCIL
A company’s founder, in charge of public affairs and representing the company in the chambers and business entities
A director of Communications, leading the company’s internal and external communi-cation
An external member, a CSR manager of an NGO and executive of a company that accel-erates innovation-related business
A Sustainability coordinator, in contact with the organization’s stakeholders
A director of People, responsible for the functions related to the organization’s human capital
Since 2012, Globant has set up a SustainabilityCouncil, towhichtheBoarddelegatestheanalysisof sustainability issues and asks formanagementadvice.
TheSustainabilityCounciliscomposedof:
This body is responsible for the relationship withstakeholders, conducting the materiality analysisandreportinggovernancebodiesoneconomic,en-vironmental and social issues. The SustainabilityCouncil approves this annual report andmakes itavailabletothehighestgovernancebodyforitspu-blication.
Weareacompanythatdevelopsinnovativesoftwaresolutions for global audiences, based on emerg-ingtechnologiesandtrends.WecombinetherigorofengineeringandtechnologyofITproviderswiththecreativeandculturalglanceofdigitalagencies.Globantiswhereengineering,designandinnovationmeetlargescale.
In each of Globant’s Studios, we specialize in a number of practices that facilitate achieving the objec-tives sought by our customers.
gLoBANt’s mANIfIEsto
stUDIos
ACt EtHICALLY
BE A tEAm pLAYEr
CoNstANtLY INNoVAtE
AIm for EXCELLENCE
tHINK BIg
HAVE fUN
1
2
3
4
5
6
gLoBANt’s profILE 06
Globant is headquartered in Buenos Aires, Argen-tina,withoperationsandcustomersinthefollowinglocations:
Globant is a multinational organization. In this report, Globant and all its operations in the countries in which it works are generically referred to as a group of related companies: Sistemas Globales S.A., Sistemas Globales Buenos Aires S.R.L., IAFH Global S.A., 4.0 S.R.L. and Globers S.A. (Argen-tina); Globant LLC (USA); Sistemas UK Ltd. (England); Sistemas Colombia S.A.S. (Colombia); Sistemas Globales Uruguay S.A. (Uruguay); Global Systems Outsourcing S.R.L. de CV (Mexico); Sistemas Globales Chile Ases Ltda. (Chile); Globant S.A. (Luxembourg); Software Product Creation S. L. and Globant S.A. (Spain); Globant Brasil Participações Ltda. and Terraforum Consultoria Ltda. (Brazil).
UNITED STATES SAN FRANCISCOBOSTON
ArgENtINA BUENos AIrEs LA pLAtA mAr DEL pLAtACorDoBArosArIo tANDIL BAHIA BLANCA rEsIstENCIA tUCUmAN mENDoZA
CUstomErsoffICEs
UrUgUAYmoNtEVIDEo
BrAZIL sÃo pAULo
CoLomBIA BogotAmEDELLIN
UNItED KINDomLoNDoN
mEXICoDF
31725
WItH gLoBAL prEsENCE 07
DImENsIoN of gLoBANt’s opErAtIoNs
EmpLoYEEs: NUmBEr of opErAtIoNs:
NEt sALEs: CApItALIZAtIoN:
sErVICEs offErED:
mILEstoNEs IN 2013:
3236 25 DEVELopmENt CENtErs UsD 158,324,000AssEts: UsD 111,747,000 / LIABILItIEs: UsD 54,882,000 / EQUItY: UsD 59,865,000DEVELopmENt of INNoVAtIVE softWArE for gLoBAL AUDIENCEs
JANUArYWPP, the world’s largestcommunication service group, acquired 20% of Globant, one month before.
AprILNew offices were opened in Medellin, Colombia.
mAYLaunching of operations in Mar del Plata.
JUNEThe developmentcenter in Cordobawas enlarged.
AUgUstGlobant announced an investment inDynaflows S.A. (I AM AT), thus opening a new segment in the entertainment industry.
oCtoBErGlobant acquired a majority stake of Huddle company
(specialized in technology with headquarters in the U.S. and more than 160 professionals), and the
development center of Montevideo, Uruguay, was enlarged with the addition of one more floor.
goVErNANCE / mANAgEmENt strUCtUrE
top
management
COMMITTEESAudit CommitteeCompensation CommitteeNominating & CorporateCommittee
ADVIsorY BoArD AndrewMcLaughlinSirMartinSorrellReidHoffmanSalGiambancoNickBeim
sUstAINABILItY CoUNCIL
foto
More info onwww.globant.com/corp/company/management-team
oUr mANAgEmENt ApproACH
I O
AwAwareness
INtEgrItY EnvironmEntalawarEnEss
Work & LifeiNTerGrATioN
DIVERSITY
EntrEprEnEurship
eMPLOYMeNT
CArEEr
CommUNItYENgAgEmENt
stAKEHoLDErENgAgEmENt
sECtor & rEgIoNEmpoWErmENt
Ethics &compliancE
innovation CUSTOMERSATISFACTION
BUsINEss
pEopLE
09
PERFORMANCE
education
pErformANCE 10BUsINEss
ApproACH mANAgEmENt
Globantisseekingtopositionitselfasaworldleaderinsoftwareproductdevelopment.Wewanttopro-videtherightamountofengineering,designandin-novation,takingadvantageofthepotentialoftech-nologiestomeettheneedsofourcustomers.
Ourintegratedapproachrequiresthehighestquali-tyofsoftwareengineering,advancedknowledgeofnewtechnologies,thelatestdevelopmentmethodo-logies and productivity tools, and soundly provenmanagementpractices.
The exponential growthwe had during these firstyearsandthegoalofbeingaglobalplayer,leadsustoplanahealthyandsustainableeconomicperfor-manceovertimeforthenextdecade.
Similarly,thecreationofnewdevelopmentcentersincitiesaroundtheworldgeneratesanindirecteco-nomicimpact,which,ifwellmanaged,canbeverypositiveforthecommunitiesinwhichweoperate.
Unlikethetypicalfirmsegmentationintheindustry,atGlobantweorganizearoundspecializedStudiosfocusedondifferentcuttingedgetechnologiesandpracticesinthesector.Thismodelallowsustoop-timizeourexperienceinemergingtechnologiesandmarkettrends.Asforourmethodology,wehavecre-atedtheAgilePods:Anexclusivemodelforsoftwaredesign and development that combines the flex-ibilityandmaturityoftalentthataimsatfosteringinnovation, focusing on costs efficiency throughcarefulmonitoringofproductivityandquality.Inad-dition,wearecontinuouslyevaluatingpossibilitiesforexpansionincountriesaroundtheworld,eitherbyopeningnewofficesoraddingcompaniestoGlo-bant’sfamily.
Finally, the indirect impacts generated byGlobantaremanagedthroughcontinuouscontactwiththecommunities inwhichweare in.Wepromotedia-loguewiththeenvironmentinordertounderstandtheindirect impactsofouroperation,andmanagethem.
Thecontinueddynamismofindustrytrendsledus,at the endof the year, to develop a reengineeringprocessinourStudiosthatbroughtaboutthecre-ationoffournewStudios:WearablesandInternetofThings,AfterGoingLive,DigitalContentandProd-uctInnovation.
InLateDecember2012WPP, theworld’s leadingcommunicationservicegroup,acquiredaminoritystakeinGlobant,andhelpedstrengthenitspositionasakeyplayerinthedevelopmentofsoftwarepro-ducts combining innovation and user interface toattractmassaudiences. InAugust,weannouncedtheinvestmentinDynaflowsS.A.(IAMAT-Ase-condplatformtointegrateaudiencesinacollectiveexperience),thusopeningupanewsegmentintheentertainmentindustry.Moreover,inOctoberwea-cquiredHuddleCompany.
Asaresultofthisgrowth,thepresenceisincreasingbothinopeningnewgeographicmarketsaswellastheinsertioninthenewindustriesweareserving.
pErformANCE
fINANCIAL INformAtIoN (UsD)
2011 2012 2013
INDICAtors 11
ECoNomIC VALUE gENErAtED$90,073,128100%
sALArIEs$ 60,979,51068%
tAXEs$ 3,089,5833%
DEprECIAtIoN & INtErEst$ 2,870,7943%
otHEr Costs of opErAtIoNs$ 16,047,66318%
DIVIDENDs$ 00%
rEINVEstED VALUE$ 7,085,5788%
ECoNomIC VALUE gENErAtED$158,324,000100%
sALArIEs$ 112,287,00071%
tAXEs$ 10,623,0007%
DEprECIAtIoN & INtErEst$ 9,411,0006%
otHEr Costs of opErAtIoNs$ 12,234,0008%
DIVIDENDs$ 00%
rEINVEstED VALUE$ 13,769,0009%
ECoNomIC VALUE gENErAtED$128,849,000100%
sALArIEs$ 84,044.00065%
tAXEs$ 4,987,0004%
DEprECIAtIoN & INtErEst$ 4,770,0004%
otHEr Costs of opErAtIoNs$ 27,119,00021%
DIVIDENDs$ 00%
rEINVEstED VALUE$ 7,929,0006%
CUstomEr’s sAtIsfACtIoN 12BUsINEss
GlobantisaB2B(business-to-business)company,thus the opinions and positions of our customersregarding impactsonsustainabilityarekey toourmanagement. They are not only a cornerstone ofourcompany,buttheyconstantlyposenewstrate-gicchallengesinvitingustogrowwiththem.Inthissense,theirsatisfactionandtheexchangeofinfor-mationarecriticaltooursustainabledevelopment.Likewise,anynegativeimpactontheseaspectsmayputthecompanyatrisk.Therefore,dataqualityandprivacyrequireustooperateatlevelsofexcellence.
TheorganizationhasanareaofQualityandCon-tinuous Improvement (QCI) thatmaintains qualitymanagementsystemsbasedonISO9001andCa-pabilityMaturityModel Integration (CMMI), in ad-ditiontocarryingaconstantmeasurementofcus-tomersatisfaction.
Regardingsecurity,ourworkisbasedonISO27001andtheContentDeliveryandSecurityAssociation(CDSA),allowingustomanagethehighestlevelsofglobalcertification.
This aspect is handled through the maintenanceofbothqualityandsafetycertifications,aswellasthrough customer satisfaction indicators and themanagement of information security.Moreover, inthelastyeartheCDSAcertificationwasobtained.
During2013,51incidentsrelatedtosecuritywereregistered among all Globant offices around theworld. None of them involved either unauthorizeddisclosureofinformationordirectsecurityflawsinGlobantinfrastructure.
Most incidentswereassociatedwithlostorstolenmobiledevices insideoroutsideGlobant’soffices.Alllostorstolenitemswereencryptedanddeletedremotely.
Furthermore,thetotalofpossibleincidentsthatin-cludedanapparenttransferofinformationoutsideGlobant’s network were investigated and resultednegative.OnlyonecasecontainedlossofpersonalinformationfromtheGloberinvolved,butnotfromtheclient.
ApproACH mANAgEmENt pErformANCE
INDICAtors 13
0 0
2012 2013
CrItICAL sECUrItY INCIDENtsCErtIfICAtIoNsIso 9001:2008
Iso 27001
CDsA*
CmmI*
Laminar, South Park, North Park (BA), Alfil Azul (LP), Tandil, Bahia Blanca, Capitalinas (CBA), Museion, Nordlink (Rosario),Resistencia, Tucuman, Montevideo
South Park
North Park, Capitalinas (CBA), Montevideo
Sistemas Globales and IAHF
CoNsUmEr EXpErIENCEgAmINgBIg DAtA & HIgH pErformANCEQUALItY ENgINEErINgENtErprIsE CoNsUmErIZAtIoNUX & soCIALmoBILE CLoUD CompUtINg & INfrAstrUCtUrE
2013 CUstomErs’sAtIsfACtIoN sUrVEY
stUDIos
tArgEt82/100 tArgEt
82/100
87.286.8
83.4
83.885.2
82.1
86.4
81.7
82.284.1
89
8586.2
94.1
83.4
80.4
82/100
78.174.6
89.4
85.6
86.3
73.6
89.5 tArgEt
ND
82.32011
85.22012
84.62013
* CDSA(ContentDeliveryandSecurityAssociation);CMMI(CapabilityMaturityModelIntegration).
INNoVAtIoN 14BUsINEss
Leveraging new technologies and trends makesGlobant’sdifference.Traditional ITplayersarenotprepared for this new reality. Globant is a uniqueplayerbecauseitcombinesinoneplaceengineeringdesignand innovation.For this reason,oneof themaindistinguishingcharacteristicsofthecompanyistheinnovationofitsprocessesanddevelopments,whichisalsooneofthemostvaluableassetsforourcustomersandtheITcommunity.
Ourgoalisforallourcompanybeinnovativeinallitsactions,processesandareas.Withthatinmind,from Globant Labs - the research and innovationlaboratory-weencouragethoseGlobers,whowishtoexplorenewideasandtechnologies.
Inaddition,wehavebeenorganizingFlipThinking eventsforthepasttwoyears,dealingwithtopicsre-latedtocreativity,innovationandtechnologyledbyleadersinsciences,artsandtheindustry.
Moreover,twoyearsagotheareaofInnovationAsaServicewascreated,workingtransverselyacrossthecompany,providinginnovativesolutionstotheproblemsposedbycustomers.Via crowdsourcingof ideaswithGlober groups throughout the entirecompany,wecanleveragethetechnologicalexper-tiseandknowledgeofeachoftheStudios.Thisen-ablesustoprovideascalable,fastandopeninnova-tiveservice,allowingcustomerstoturnanideaintorealityinafractionofthetimeitwouldtakethemtobuildthesameproductorserviceontheirown.
Every year, opinion surveys are conducted amongthe different audiences with which Globant inter-acts,thatistosay,customers,Globersandthecom-munityingeneral.
TrialsandresearchhavebeencarriedoutinGlobantLabsonbioinformatics,robotics,augmentedreality,3DprintingandComputerVision.
Globant was included among the Top 10 most innovative companies in South America by FastCompany.
ApproACH mANAgEmENt pErformANCE
Someoftheprojectscompletedin2013were:
NEXT2YOU
App designed to provide a proximity platform within acommunity.
Itcoordinatescarpoolingamongmembersofacommu-nitythatthatusethesameroute.Italsohassynchroniza-tionandmobilealertsupport.
Itcanalsobeusedforalargescopeofdataanalysis,forexample, informationaboutwhatpartoftowntherearemoremembersofthecommunityin,orincaseofdisaster,toknowwhetheranymemberofthecommunitywasaffected,etc.
PEOPLE TRACKER
Firstinternalprototypeusedtotrackpeopleorthings.Itdeterminesobjectscrossinginfrontofacamera,sothatwheneveranobjectcrossesthatlineinanydirection,itisrecorded.Furthermore,consideringthedirectionittakestowardsthecameraline,thecountermayincreaseorde-crease.
In the futurePeopleTrackerwillhavedifferentkindsofapplicationssuchascapturinghumaninteractionwithinanenvironmentandcollectingstatisticalinformationlikedatamarketing, obtaining consumers’ habits in stores,securityandsurveillance,trafficcontrolandmanyotheruses.
TWEETIT
TweetIT is a Chrome extension that shows tweets inevents,conferences,festivals,workshops,etc.,offeringagreatopportunitytointeractwiththeaudience.Thisap-plicationallowsselectingthelengthoftime(inseconds)atweetisdisplayed,showingtwitpicsandfilteringtweetscontainingwordsfromapreconfigured“blacklist”.
FTE (Fast Title Editor)ManipulatinginformationfromaDNAsequencetomakeacomparativeanalysisisacommonprocedureamongbiotechnology (biology, agronomy, medicine) research-ers.Manuallyediting thesefiles isawasteof timeandgeneratesmanyerrors.Wehavedevelopedanapplicationforautomatingthisprocesssotheresultingdatacanbeusedinphylogeneticanalysisprograms.
15
Viewthevideo.
INDICAtors
“KEYWORDS” SURVEY CONDUCTED AMONG NEW GLOBERS / PARTICIPANTS AT EVENTS, LECTURES ANDEXHIBITIONS:
16
CoNsUmEr EXpErIENCEgAmINgBIg DAtA & HIgH pErformANCEQUALItY ENgINEErINgENtErprIsE CoNsUmErIZAtIoNUX & soCIALmoBILE CLoUD CompUtINg & INfrAstrUCtUrE
QUEstIoN to CUstomErs:"pLEAsE, DEtErmINE YoUr LEVEL of sAtIsfACtIoN IN rELAtIoN to INNoVA-tIoN IN tHE proJECt DEVELopED"
2013’s KEYWorDs
tHE LINK BEtWEEN gLoBANt AND CrE-AtIVItY AND INNoVAtIoN KEYWorDs grEW from 16% to 24% IN 2013
stUDIos
softWArE
HAVE fUN
gooD WorKINg ENVIroNmENt
INtErNACIoNAL
CHALLENgEsCrEAtIVItY INNoVAtIoN
AgILE
CArEEr
groWtH
sUCC
Ess
tECHNoLogY trIp
tArgEt80/100
tArgEt80/100
77.883
79.3
78.9
85.482.7
78
73.182.8
81.1
81.3
82.579.2
77.5
79.5
74.5
79.82012
80.32013
Since its creation, Globant founders imagined acompanythatcouldbringskilled jobopportunitieswheretalentis,regardlessofthecityorcountry.Thegoal is tomake it possible for IT professionals toworkforsomeofthelargestcompaniesintheworldand to be trained on the latest technologies andtrends,withouteverleavingtheirhometown.
Ontheotherhand,diversificationofoperationsen-abledthecompanytoenrichtheorganizationalcul-ture,buildmoresenseofbelongingamongGlobers,andmitigaterisks.
Thecompany’sgrowthiscloselylinkedtotheaddi-tionofnewGlobersandthecreationofnewteams.Therefore,theareasofRecruitingandStaffingareacriticalpartofGlobant’soperationandnotthesup-portareas,ascanbeseeninothercompanies.
Inregardstobuildingteams,Globanthasmasteredauniquemodelofsoftwareproductdesignandde-velopment (also known as Agile Pod model) thatcombinesagilityandmaturitytodriveinnovation.Itiscenteredonfindingcostefficienciesthroughpodmaturity*, reflected in progressive and controlledprofitsgeneratedinproductivityandquality.
During 2013, over 1300 new Globers around theworld joined the company, increasing the averageseniorityofthecompanyandexpandinggeographi-caldiversification.
* The teams (or pods) harrness the talent of the 12 Studios dedicated to promote emerg-ing technologies and market trends. The Studios provide a steady stream of talent to develop solutions that create high-level intellectual property for our clients.
17EmpLoYmENtBUsINEss pEopLE+
ApproACH mANAgEmENt pErformANCE
INDICAtors
20112012
20122011
20122013
2013
2013
2011
2250 / +23 %
NUmBEr ofgLoBErs 2012
2682 / +20%
NUmBEr ofgLoBErs 2013
3236 /+ 21%
NUmBEr ofgLoBErs
gLoBErs BY AgE groUp BY rEgIoN
YoUNgEr tHAN 25
BEtWEEN 25 AND 29
BEtWEEN 30 AND 34
BEtWEEN 35 AND 39
oLDEr tHAN 40
TURNOVER 20.7% 20.9% 22.2%
97%3%
LATAM USA/UK
8.2%
33.8%
33.4%
14.5%
10.1%
98%2%
6.4%
31.2%
36.4%
15.8%
10.1%
96%4%
18
pEopLE
19EDUCAtIoN & CArEEr
ApproACH mANAgEmENt pErformANCE
Globant’sbusiness,andhenceitssustainabilityovertime,iscloselyrelatedtothepeopleinvolved..Theinnovativeofferandprofessionalisminthedevelop-mentanddeliveryofproductsisentirelyembodiedinthe3236Globersthatmakeupthecompany.
For this reason, throughtheAutonomy,ExcellenceandPurposepillarsweconduct the strategicma-nagementofthisworkteam,whichisofvitalimpor-tance in order to deepen understanding and buildlong-termrelationshipswithourcustomers.
Whenitcomestothelongtermandhealthygrowthofacompanyaswellasanentireindustry,it’sim-portanttonotonlymotivateexistingtalent,butalsoattract new talent. Globant accomplishes this bypromotingspecializationandcontinuoustraining:
During2013,morethan700Globerswerepromotedand78modified their career, changing areas inter-nally.Besides,traininghourswereincreasedby23%
Ontheotherhand,aneweditionofU-Growprogramwascarriedout - this time in thecityofCordoba-where14newGloberscompletedtheprocessofthe-oreticalandpracticaltraininginWebUIduringnearlythreemonths. U-Grow is a program throughwhichGlobanttrainsstudentsinthefirstyearsofcollegeintechnologies,processes,workmethodologiesandin-terpersonalskills,withtheaimofpreparingthemforfutureemploymentandaddingtalenttothecompany,accordingtotheknowledgeandskillsrequiredbyto-day’smarket.
Inaddition,an“Informatorio”tookplaceinResisten-cia,inwhichmorethan20youngstersweretrained.
Finally, in2013,anagreementwithInstitutoTecno-logicodeBuenosAires(ITBA)wassigned,bywhich“GlobantBigData”professorshipforstudentsinCom-puter Engineering was developed, as well as threemorecooperationagreementswithothereducationalinstitutionsinArgentina.
Globers have the chance to choose which projects to participate in through Open Posi-tions (internal offer of positions in projects around the world).
People Career offers tools for self-learning, mentoring and attractive training options in line with new technologies and trends.
The Career Day is the time of year when Globers have the opportunity to outline their projected career within the company.
Globant offers internal and external training in the latest technologies.
These instances, adding to performance evaluations and peer, senior and customer acknowledgements, complete the ongoing training plan of the company.
Premier League: Beyond seniority established in career development, Globers can hope to join the Premier League - Globers’ elite team (recognized as gurus) - whose mission is to foster innovation by cross-pollinating their knowledge on emerging technologies and market trends through our Studios and among our Globers.
INDICAtors
17,236stArs
AWArDED
17,137stArs
AWArDED
14,865stArs
AWArDED
70% 82% 76%
stELLAr progrAm*
pErCENtAgE of LoCAL mANAgErs**
2011 2012 2013
2013
pErformANCE EVALUAtIoNs100% IN 2013
gLoBErs tHAt CHANgED posItIoNs/ArEAs 78/2.6% IN 2013
gLoBErs WHo CHANgED sENIorItY 701/22.9% IN 2013
trAINEDgLoBErs 2152
33,952
16
2380
47,499
19.3
2049
58,402
19.9
trAININgHoUr\s
ANNUAL trAININg HoUrs pEr pErsoN
2011 2012 2013
* Stellar Program: A program by which Globers can acknowledge their peers for some achievement or behavior that represents one of our values.** Local Managers: Managers native to cities where Globant is inserted.
2,394gLoBErs
rECogNIZED
2,648gLoBErs
rECogNIZED
2,346gLoBErs
rECogNIZED
pEopLE
21DIVErsItY
ApproACH mANAgEmENt pErformANCE
FollowingthelastSustainabilityReport,theneedtomanagediversitywithinthecompanyandtogener-atetherespectivemanagementprocesseswasas-sessed.
Theobjective istobuildandmaintaina laborcul-turefreefromanykindofdiscriminationallowingallmembersofthecompanytoworkfreelyandinanatmosphere that ensures equal opportunities andrespect.
Notonlyisitbasedontheorganization’svalues,butalsohasabusinessperspectivewhen itcomestorecruitingandretainingtalentedpeople.Someso-cialandculturalbeliefs regardinggenderanddis-abilityissuesmakeitdifficultforcompaniestode-ploy theirmaximumcapacity toattractand retainthem. At Globant, diversity visionmeans avoidingsuchrestrictionsseekingmutualbenefitsfortheor-ganizationandthepeople.
During2013,weconductedatrainingprogramforRecruitingandPeopleareasinordertobeginincor-porating diversity management tools when hiringpeople,andtoaccompanythemintheirinsertion.
Inaddition,wehaveworkedwithYeeeuCompanyanalyzingtheofficesinBuenosAires,aimingatin-corporatingpeoplewithdisabilities.
Simultaneously,GlobantbecameamemberofClubdeEmpresasComprometidascon laDiscapacidad(Club of Companies Committed to Disability) ofBuenosAires.
During2013,thefirstindividualswithmobilitydis-abilitiesjoinedthecompanyandthebasesfordraft-ingadiversitypolicymanagementwereset.
However,weunderstandthattheseareonlythefirststepsandmuchremainstobedoneinthisarea.
2011 2012 2013
2011
79% / 21%
gLoBErsBY gENDEr
fEmALE gLoBErs BY sENIorItY
top mANAgEmENt
mANAgEr
ArCHItECt
softWArE DEsIgNEr
sENIor
sEmI sENIor
JUNIor
trAINEE
10%
25%
4%
-
16%
22%
20%
26%
10%
23.8%
4.3%
6.5%
24.9%
24.6%
22.7%
21.2%
10%
26.1%
5.4%
1.5%
24%
21.5%
22.9%
15.2%
2011 2012 2013WomEN BY roLE
89 381
103496
98575
STAFF AREASPRODUCTION
INDICAtors 22
2012
78% / 22%
gLoBErsBY gENDEr 2013
79% / 21%
gLoBErsBY gENDEr
2011 2012 2013fEmALE INComEoVEr mALE INComE
95%102%
97%99%
93%99%
inCOMEinCREASES
32YEArs
AVErAgE AgE
pEopLE
23pErsoNAL LIfE & WorK INtEgrAtIoN
ApproACH mANAgEmENt pErformANCE
Autonomy,excellenceandpurposearethethreepil-larsonwhichPeoplestrategyforpeoplemanage-ment isbased.Thesepillars, togetherwith thesixvaluessetforthintheManifesto,aimatgenerating“Globantculture,”aculturewhosegoalistopromoteaspacewhereGloberscandeveloptheirfullpoten-tial,co-createandundertakeprojectsinternally.
Acting ethically, Thinking big, Innovating continu-ously, Aiming for excellence, Being a team playerandHavingfunatworkarethesixvaluesonwhichthisculture,whichpromotesanenvironmentofin-formalwork,isbasedonencouragingpeerrelation-shipandfosteringgoodperformance.
On theonehand,Globantproposesabalancebe-tweenworkandfamilylife:Extendedmaternityandpaternity leaveareoffered, andactions likeFami-lyDay,aimatkeepingabalancebetweenGlober’sworkandtheirfamilies.
Ontheotherhand,greateffortsaredevotedtothepromotionofhealthyliving.Inthissense,fromGlo-bantHealthyprogramseveralinitiativesarecarriedouttopromoteahealthylifestyle.
Efforts to achieve integration between work andGlobers’ personal life go much further and arealignedwiththe“Globantculture.”Forexample,An-nualskitrips,surfing,andmonthlyhappyhoursinallsectionsareinitiativesaimedatmaintainingandenhancingthesenseofbelongingandinternalrela-tionships.
In2013,wecarriedoutthefollowingspecificprograms:
HealthyWeek (all locations): From the 9th to the20thofDecember,variousactivitieswereofferedtoGloberssothattheycouldreceivesomeadviceandtakeappropriateactionstoimprovetheirhealthandboosttheirwell-being:
● Lectures on nutrition and hydration.
● Skin care - sun protection.
● In Argentina, Skincheck: Skin check-up with a dermatologist, one day at each site.
● Questionnaires on healthy living.
● Videos and information: skin care, headaches, food.
About650peopletookpartintheinitiatives.
INDICAtors 24
2011 2012 2013WorKINg mooD
86%3.61
77%3.65
PARTICIPATIoNEVALUATIoN (oVER 5 PTs.)
83%3.76
Medical checkup (Argentina): It helps detect thefactorsthatposeahealthriskand,inturn,providestools tocorrect them inorder topreserveanden-hance lifequality through theyears.During2013,variouscampaignsweremadepersiteandGloberscouldhaveafullmedicalcheckup.
Participation:680people.
Campaña Vacunación (Argentina): A vaccinationcampaignagainstinfluenzawascarriedoutinlateMay.
510peopleparticipated.
Inaddition,wecontinuedprovidingthebenefits inforceyearsbeforeandstrivedtoextendtheoffertoallofficesintheregion:
●Premium medical coverage●●In company physician ●●Nutritionist ●● Stretching workshop ●●Massage and fruit in the office●●Extended maternity / paternity leave ●●English classes ●●On-site hairdresser●●Music lessons in company●●G++ Benefit and Discount Program
HEALtHYWEEK650 pEopLE
VACCINAtIoNCAmpAIgN 510 pEopLE
mEDICALCHECKUp680 pEopLE
ApproACH mANAgEmENt pErformANCE
Globantisanactorcommittedtothecitiesinwhichit operates.With the goal of including people, weseektobringtechnologytothecommunitythroughour programs of social investment and corporatevolunteering.Thepurposeisthreefold:
In2013,wecontinueddevelopingTesteAR,thetrain-ingprogramforyoungpeopleinvulnerablesituationtointegratethemintothelabormarket.Itspurposeistoenhancethetalentpoolofyoungpeoplefacingfewer jobopportunities, so that throughcomputertrainingtheymayhavegreaterpossibilitiestofittheITmarket.Thecourse isoriented towardsmanualtestingofapplications.
Wealsoselectedsocialprojectsthatseektocreateachangeinsociety,thinkinganddevelopingtech-nologicalsolutionssuitable fordifferentpurposes.These initiatives are part of Globant Labs, the in-novationlaboratorywhereGlobersexperimentwithnew technologies and trends. Thus, Globers canchoosetoparticipateinanyoftheprojects,includ-ingsustainabilityones,donatingtheirtime,knowl-edgeandexpertisetothecommunity.
Finally, we have conducted a schedule of activi-tiesandsolidarityactionsinallthecitieswherewehaveofficestohelphandleemergenciesnearwhereGlobersare.
TesteAR: In 2013, we developed four courses inthecitiesofBuenosAiresandRosarioinwhich60young people were trained in manual testing ofapplications.Itwasalsotheyearofacknowledge-mentsfromtheUnitedStates:InApril,Globantwasawarded the Foundation for the Future Award byNearshoreExecutiveAllianceandNearshoreAmeri-casforthedevelopmentofTesteAR,recognizingitasoneofthemostinnovativesocialprogramswithgreaterimpactontheoutsourcingindustryinLatinAmerica.Furthermore,inJuly,ComputerworldHon-ors Program chose TesteAR as one of the recog-nizedinitiativesof2013,intheEconomicDevelop-mentcategory.
Inaddition,weenteredanalliancewithArbustaso-cialinnovationcompany,bywhichGlobantsupportsthe institution and trains students, while Arbustahiresitsgraduatesaccordingtoitsneeds.
Providing training and development opportu-nities to young people, especially those who have fewer possibilities.
Bringing innovative technology solutions to organizations of civil society or the commu-nity in general.
Developing assistance actions in emergen-cies, involving Globers in place.
25rELAtIoNsHIp WItH LoCAL CommUNItIEs pEopLE INtEgrItY
+
TELETON URUGUAYAn application that centralized all donations for afoundationonamobiledeviceinUruguay,andmadeitpossibletomonitortheeventfromanywhere.
In addition, the application contained informationonthehistoryandworkofTeletonFoundationinthecountry,whichcouldbesharedonsocialnetworks,thushelping topublicize the initiativeasacount-downwas indicatinghowmuch timewas leftandhowmuchhadbeenraised.
NOBLEZAOBLIGA.COMWeworkedontheimprovementandregionalexpan-sionof thecrowdfundingplatformwiththeaimofallowing more civil society organizations in LatinAmericatocollectmoneysafelyonamassivescale.
CONTINUING FROM PREVIOUS YEARS
Cuando Llega: We continue supporting andimprovingtheusabilityofthisapplicationformobile devices that allows users of publictransport in thecityofRosario toknow thenumberofminutesuntilthenextbusreachesthestopwheretheyarewaiting.Thisapplica-tionalreadyhasover19,000usersperday. Antarctica: ThesoftwaredevelopmentfortheAirForcetoimprovetheefficiencyandman-agementofinfrastructure,andtheinteractionbetween teamsandmanagers ofMarambioBase, was completed. This application im-provedthecooperationandthe levelofser-vice that Argentine Air Force provides theteamofscientistsworkingtodayatthebase,propellingitsimpressiveworkworldwide.
Volunteering:Thisyearfourglobalcampaignswereconductedwiththeparticipationofover300 Globers. Furthermore, emergency spe-cificneedswereaddressed,suchasthefloodinthecityofLaPlata,thefirstdaysofApril.
TECHNOLOGY FOR THE COMMUNITY
In2013,theimpactonthecommunitywasgreaterthanpreviousyearsbecausealltheprojectsinwhichwehadworkedwerecom-pletedandputintoproduction.Thefollow-ingareavailabletothepublictoday,andarewidelyaccepted:
SONIGRAMAIt is a game developed for Asociacion de Sindrome deDownArgentina(ASDRA)seekingtostimulatevisualandauditoryattentioninchildren.Withveryeye-catchingandentertainingscenariosandphotographs, thechildmusthearthesoundandclicktheimageassociatedwithit.Bycorrectlyrelatingsoundtoimage,theleveliscompleted.
Thecompletionofthisapplicationispartofalargerproj-ectthatseekstorevolutionizethewaytostimulatechil-drenwithdisabilitiesthroughtechnology.
INDICAtors 27
2011 2012 2013pro BoNo HoUrs5
3032 USD 75,964
7 5930
USD 156,349
61366
UsD 21,191
It proJECtsDoNAtED HoUrsINVEstmENt
2011 2012 2013VoLUNtEErs
15015
177 / 6.6%49
318 / 10.4%19
VoLUNtEErs gLoBErsVoLUNtEErINg ACtIoNs
2010 2011 2012 2013 totALtEstEAr stUDENts HIstorICAL DAtA pEr sItE
112
18%
244
14%
599
28%
466
19%
12221
21%
CoUrsEs totALstUDENts totALDropoUt rAtE
grEAtEr EffICIENCY WAs ACHIEVED,
sINCE 100% of proJECts WErE
sUCCEssfULLY CompLEtED AND ArE
ALrEADY BEINg UsED BY
tHE CommUNItY.
INDICAtors 28
proJECt ImpACt oN tHECommUNItY*
BUENos AIrEs
CorDoBA
rosArIo
LA pLAtA
tANDIL
BAHIA BLANCA
trAININg progrAms / DEVELopmENts / VoLUNtEErINg
VoLUNtEErINg
VoLUNtEErINg
trAININg progrAms /VoLUNtEErINg
trAININg progrAms /VoLUNtEErINg
VErY HIgH
LoW
HIgH
LoW
HIgH
ImpACt AssEssmENt
rEsIstENCIA
tUCUmAN
UrUgUAY
CoLomBIA
BrAZIL
UsA
trAININg progrAms
VoLUNtEErINg
VoLUNtEErINg
VoLUNtEErINg
VoLUNtEErINgCoACHINg /VoLUNtEErINg
AVEr.
LoW
VErY LoW
LoW
LoW
DEVELopmENts / VoLUNtEErINgAVEr.
LoW
* ThecitieswhereGlobanthasasignificantpresencearetakenintoaccount.
pArtICIpAtIoN INtHE CommUNItY
100%
30%
80%
60%
20%
10%
80%
20%
30%
55%
20%
20%
29EtHICs & CompLIANCEINtEgrItY
ApproACH mANAgEmENt
TheroleGlobantplaysinlocalcommunitieswhereitoperatescreatesaverypositiveimpactintermsofcreatingworkculture.Similarly,ourbehaviormustaccompanythispositiveimpact,alwaysseekingtoachievethehigheststandards.
Globant’smagnitude as a global companymakesthisaspectmaterializeinordertohavegoodsus-tainablemanagement.
Wehaveadoptedthreekeyprinciplesformanagingthisaspect,fromtherisk,integrityandcommitmenttosustainabilitystandpoint:
Risk management and USSarbanes-Oxley Act: Risk management processes characterize all organizations with operations at global scale. Globant adopted the risk management frame-work of US Sarbanes-Oxley Act (SOX). These processes involve risk control in accounting, budgetary control, information technology, purchasing, accounts payable, invoicing and accounts receivable, taxes, cash flow and financial management, travel expenses and transfers, payroll, fixed assets, funding mechanisms (loans) and mergers and acquisi-tions, as well as entity level controls.Thus, we have risk management processes that reach all significant operations and during their deployment, the corresponding training mechanisms for the involved parties.
Ethics Code and reporting mechanisms: The anonymous reporting (under implementation) is one of the most effective mechanisms for detecting irregularities in commercial pro-cesses as well as in relations with third parties or ethical behavior according to organiza-tional standards.
Adherence to the ten principles of the Global Compact of the United Nations.
11
22
33
pErformANCE INDICAtorsInordertocheckourperformancewecontinuouslyverifytheimplementationofmanagementsystems,through regular controls and the receipt andhan-dlingrelatedtoreportingmechanisms. Inaddition,weprovidedtheSustainabilityareawiththenecessarycapabilitiestomanagethetenprin-ciplesoftheGlobalCompactandcommunicateourprogressannually.
SeeCommunicationonprogress
30
2011 2012 2013
UsD 0
UsD 0
USD 0
USD 0
USD 0
USD 0
moNEtArY VALUE of sIgNIfICANt fINEs for NoN-Com-pLIANCE WItH LAW AND rEgULAtIoNs CoNCErNINg tHE proVIsIoN AND UsE of proDUCts AND sErVICEs
moNEtArY VALUE of sIgNIfICANt fINEs AND NUmBEr of NoN-moNEtArY sANCtIoNs for NoN-CompLIANCE WItH LAW AND rEgULAtIoNs
INDICAtor
POLICE
SPECIALIN tHE LAst tHrEE YEArs,tHE moNEtArY VALUE of fINEs for NoN-CompLIANCE WItH rEgULAtIoNs rELAtED to tHE proVIsIoN AND UsE of proDUCts AND sErVICEs As WELL As NoN-CompLIANCE WItH LEgIsLAtIoN AND rEgULAtIoNs IN forCE, WAs NIL.
31ENVIroNmENtAL AWArENEss INtEgrItY
ApproACH mANAgEmENt
Whenconsultingstakeholders,ourcustomers toldusoneoftheirgreatestworrieswasenvironmentalcare, and expectedGlobant towork proactively inthisregard.
Although our operations have no significant envi-ronmental impact, we are part of the value chainof companies forwhich the environmental aspectiscriticalwhen it comes tomanagingsustainabledevelopment. Thus,we have considered theenvi-ronmental impact of our services and transport asmaterialissues.
Fulfillingourmissionasanorganizationrequiresnotonlythecreationofinnovativesoftwareproductsforglobalaudiences,butalsonaturalcapitalcare,miti-gatingtheimpactgeneratedbytheoperationtothefullestextentpossible.
Fromourevaluation,itarisesthatthegreatesten-vironmentalimpactismainlyderivedfromtwofac-tors:
In2012’sreport,weanticipatedwewouldmanageto reduce our carbon footprint and implement anenvironmentalmanagementsystem.Thelatterob-jectivewaspostponedtoprioritizescalingdownthecarbonfootprint.
During2013,wecutdownourenergyconsumptioninthelargerofficesofthecompanyandevenkeptthe samepercentages of consumption per capita,despitetheincreasedworkload.
For 2014,we are evaluating the addition of othervariablestoachieveamorerigorousmeasurementofourfootprint.
Our energy consumption (impact of our services).
Globers’ transfers (transport), particularly long-haul flights.
pErformANCE
Energy saving inter-site competition: During 2013, we held the first contest of inter-site energy saving by which each of the different development centers compete with each other to see which could further decrease the energy consumption proportionally comparing the results with the same con-sumption last year.This initiative, which achieved recognition as an innovative practice by the Government of the City of Buenos Aires,
not only sought to reduce the energy consumption of the offices, but to raise awareness of its care among the 3,000 Globers that are part of the company.The winners of the year were the offices of Resistencia (province of Chaco, Argentina) and Rosario (province of Santa Fe, Argentina), which managed to decrease consum-tion by 40% per quarter.
INDICAtors 32
CoUNtrY ENErgYCoNsUmptIoN
[MWHR]
NAtIoNAL EmIsIoNfACtor
[CO2 E/MWHR]
(Co2-EQ) EmIssIoN\s
[T CO2 E]
stAff EQUIVALENt EmIsIoNspEr CApItA
[T CO2 E/Person]
ENErgY CoNsUmptIoN
ArgENtINACoLomBIAUrUgUAYBrAZIL
2012’s totAL EmIssIoNs
3,632.90179.32357.2137.89
4,207.32
1,932.705 48,704
235,7589,094
2,226.261
0.8480.213
0.6490.168
0.761
0.532 (1)0.2716 (2)0.660 (3)0.240 (4)
228022936354
2926
2012’semissionfactordata.2013’semissionfactorhasnotyetbeenpublishedbytheSecretariatofEnergy
2009’semissiondata. Lastofficialvaluepublished(MinistryofMinesandEnergy)
Projectionfor2012.CDM-ExecutiveBoard’sstudy
2010’sconversionfactor(1) (2) (3) (4)
2012 / 2013 ANNUAL groWtH2011 – 2013 CompArIsoN of INDIrECt EmIssIoNs (sCopE 2)
sCopE 3 EmIssIoNs AIr trAVEL (5) ENErgY sAVINgs
ArgENtINA totAL EmssIoNs [T CO2 E]
totAL EmssIoNs pEr CApItA [Kg CO2/Year]
NUmBEr of fLIgHtsAVErAgE DIstANCE trAVELLED [Km/Flight]
gEI totAL EmIsssIoNsH [T CO2 E/Year]
sErVErVIrtUALIZAtIoNDAtA CENtErs
20 to 1 35 to 1 30 to 1*
9.5 KVA CLEAr15 KVA LEVEL 3
619.85334.21
1570.12830.31
173511,472.71 2399.6
1932.70847.68
21599536.00
2482.0
362.590 58.50%17.37 5.20%
Itisconsideredthatforeveryflightonlyapassengertravels.MobileCombustionGHGEmissionscalculationtool-V2.0wasusedforcalculations
Thedecreasevs.2012wasduetotheincorporationofnewoffices(5) *
2011 2012
2012 2011 2012 2013
2013
2013
ApproACH mANAgEmENt
Entrepreneurshipistheoriginandspiritofthecom-pany.Itiswhatgivesussignificanceandscale.Theentrepreneurial ecosystem provides growth pros-pects and other successful projects that work asexamplesandsourceofinspiration.
Elevenyears later,Globantcontinues tobeanex-ampleandinspirationformanystartupsthathavethepotentialtobecomejob,innovationandwealthgenerators.
Fromtheoutset, thefoundersunderstoodthatthecompany could not grow alone, isolated from theentire technology ecosystem, and that the globalsectorgrowthwouldcollaboratewiththeexponen-tialdevelopmentofthecompany.
Through its active participation in the EndeavorFoundation and via other activities and organiza-tions,Globantpromotesentrepreneurshipandisanexamplerepresentingasectorstrivingtomakeitswayintheregion.
GlobantfoundersandthewholeTopManagementingeneralcarryoutprojectmentoring,providead-vicetostartups,participateindiscussionsandcon-ductlecturesandpresentationsworldwide.
AtGlobant,wereceiveuniversitystudentsmonthlyfromallovertheworldandwesupportconteststoencourage innovationand reward thebest endea-vors.
In2013,wesupported ImpacteccontestwithSo-cialLabandtheGovernmentoftheCityofBuenosAires,bywhich20finalistprojectswereaccompa-nied through counseling and brainstorming ses-sions. The three finalistswere awardedwith seedcapitalandthewinningprojectwasgrantedaschol-arshipatSingularityUniversity.
Inaddition, throughout theyear, theTopManage-ment of the company donated hundreds of hoursto support the sector entrepreneurial ecosystemthroughtheEndeavorFoundationandotherorgani-zations.
Finally, we received visits from universities andschools during2013, inwhich the entrepreneurialgenewaspromotedandourtestimonialwastold.
pErformANCE
33ENtrEprENEUrsHIp INtEgrItY BUsINEss
+
INDICADORES 37INDICAtors
UNIVErsItY VIsIts
NUmBEr of VIsIts pArtICIpANts
16240
24360
2012 2013
Beyondthenumberoflecturesgiventouniversitystudents,until2013therearenoindicatorsofthisissue,whichleadsustoreconsiderour2014managementprocessesinthismatterofgreatimportanceforthecompany’ssustainability.
+200 top mANAgEmENt pro BoNo HoUrs DUrINg 2013.
enfoque GESTION
The implementationofsuchdialogue isgenerateddirectlywithallgovernmentagencies,butalsofromorganizations that bring together various stake-holders:GlobantoccupiesaVice-PresidencyattheChamber of Software and Computer Services ofArgentina(CESSI),whichinturnrepresentsArgen-tina inWITSA (World Information Technology andServicesAlliance),aninternationalassociationthatincludesmorethan90%ofthecomputermarketintheworld,andinALETI(InformationTechnology&Communication Federation for Latin America, theCaribbean,SpainandPortugal).
ItisalsopartoftheUruguayanChamberofSoftware,CEPIT, BuenosAires ITCluster, Rosario ITCluster,Argencon,Endeavor,ADVAandAMCHAM.
DESEMPENOApproACH mANAgEmENt
Globant has the vocation to lead a technologicalrevolutionfromLatinAmericatotheworldand,10yearsafteritscreation,itmanagedtobeasignifi-cantplayerinthesectorandinbusinessingeneral.Facilitatingthecreationofnewbusinessesandpro-motingwork culture and entrepreneurship are thecornerstonesofthedialogueandarticulationgener-atedwiththepublicsector.
In2013,weworkedwithCESSIand theArgentineSecretariatofIndustrytosecurethesignatureoftheprojecttopromotethesoftwareindustry,inordertoapplyAct26692,enactedinAugust2011.
To date, there are over 300 companies promotedand once Act 26692 becomes operational, newcompanieswillenterthePromotionScheme,underthesenewparameters.
pErformANCE
38PARTICIPACION EN POLITICAS PUBLICAS 35sECtor AND rEgIoN EmpoWErmENt +INtEgrItY BUsINEss
ADDItIoNAL INformAtIoN 36
otHEr INDICAtors rEQUIrED BY grI-g4
Until the closing date of this report, no collective bargaining agreements representative of the industry activities were identified in any country in which Globant operates.
No significant changes have taken place during 2013 regarding size, structure, equity ownership or supply chain organization, beyond those indicated in G4-10. Globant is a signatory of the Global Compact of the United Nations through its firm IAFH. The principles of the Global Compact of the United Nations are applied to the whole orga-nization, and the progress reporting communication is made on behalf of Globant. The organization supply chain can be conceptualized as follows.
The total value of contributions to organizations in the form of of memberships and donations (the organization has not made contributions to political parties) is USD 60,355.
There has been no need to apply the Precautionary Prin-ciple, under the analysis of the company’s impacts and the matters covered by this principle.
An idea of the relative weight of suppliers in the organiza-tion can be seen in the table below:
ENgINEErINgCoLLEgEs
gLoBANt
CUstomEr tHoUsANDs of pEopLE
DEsIgN CoLLEgEs
sUppLIErs
tALENt INNoVAtIVE softWArE INNoVAtIVE softWArE
pHYsICAL sUpport
tALENt
sUppLIErs
sUppLIErs totALmAIN sUppLIErsCrItICAL sUppLIErsIt AND rELAtED sUppLIErsANNUAL DIstrIBUtED AmoUNt
6281179
65 UsD 23,989,990.69
2013
Development of an assessment format to evaluate in two dimensions (the impact on stakeholders and Globant’s influence in that regard) each of the topics identified by GRI G4 on a 1-4 scale
Preparation of a materiality analysis by each member of the Sustainability Council
Joint assessment and harmonization of iden-tified issues
Result compilation and validation by the Sus-tainability Board
Result validation by the Board of Directors
mAtErIAL AspECts AND CoVErAgE
In preparing this report, we conducted a Materiality Analysis, according to the recommendations of GRI G4 GUIDELINES, following this process:
All legal entities identified in the section “Profile”werecoveredbythisprocess.
The participation of stakeholders was ensured bytheconstitutionoftheSustainabilityCouncil.How-ever,we understand that this practice is initial asthe process should be enriched either ensuring aCouncilenlargementinordertoincludeotherinter-estgroupsorestablishingamechanismfordirectconsultationwiththesegroups.
For this report, we directly inquired employees,customersanddirectors/managers.StakeholderssuchasGovernment,industry,suppliersandmediawere indirectly consulted through the appropriatefunctionalareas.
Asaresultofthisprocess,wecouldmakeupthelistofmaterialaspects,whichisbelow.
Theseaspectsaredescribedinthisreportthroughmanagementapproachesandperformanceindica-tors.TheaspectsofintermediateconsiderationarehandledatBoard level and someof themarede-scribedinthisreport.
Non-material aspects are not part of this report,exceptforgreenhousegasmeasurements(markedwith*),whicharerelevanttostakeholders.
37
The issues identifiedasmaterialcanhaveimpactinsideoroutsidetheor-ganization. The following table ex-plainsthedegreeofinternal/externalimpact and the limitations that thecompanymayhavetoinfluenceexter-nally.
Regarding restatements or changesinmethodsofcalculation,therehavebeen nomaterial changeswith rela-tiontothepreviousreport,exceptforthosemergers indicated and the in-clusionoftheairtransportationfoot-printestimate.
38Im
pACt
oN
stAK
EHoL
DErs
+
-
gLoBANt’s INfLUENCE oN EACH AspECt - +
mArKEt prEsENCE / INDIrECt ECoNomIC ImpACts / trAININg AND EDUCAtIoN / sECtor spECIfIC rEgULAtIoNCompLIANCE / ENtrEprENEUrIsm
INtEgrAtIoN of fAmILY-pErsoNAL LIfE / frEEDom of AssoCIAtIoN AND CoLLECtIVE BArgAININg / DIspUtE rEsoLUtIoN mECHANIsms rEgArDINg Hr
INVEstmENt oN Hr / Hr AssEssmENt /fAIr CompEtItIoN /HIrINg prACtICEs / ENErgY /trANsport ImpACt
ANtI-CorrUptIoN / LEgAL-rEgULAtorY CompLIANCE / sUppLIErs’ EVALUAtIoN rEgArDINg soCIAL ImpACts / DIspUtE rEsoLUtIoN mECHANIsms rEgArDINg soCIAL mAttErs / LABor HEALtH AND sAfEtY / DIVErsItY AND EQUAL opportUNItIEs / EQUAL pAYmENt for mEN AND WomEN / No DIsCrImINAtIoN
LABor rELAtIoNs AND LABorDIspUtE rEsoLUtIoN mECHANIsms
pUrCHAsINg prACtICEs / grEENHoUsEgAs EmIssIoNs / EffLUENts AND WAstE /ENVIroNmENtAL ImpACts of pErformANCE /ENVIroNmENtAL LEgAL CompLIANCE /sUppLIEr’s EVALUAtIoN of WorK prACtICEs
mAtErIALs UsED / WAtEr / BIoDIVErsItY / sUppLIErs’ ENVIroNmENtAL EVALUAtIoN / ENVIroNmENtAL DIspUtE rEsoLUtIoN mECHANIsms / CHILD LABor / forCED LABor / sECUrItY stAff: Hr trAININg / INDIgENoUs popULAtIoNs rIgHts / CUstomEr’s HEALtH AND sAfEtY / proDUCt AND sErVICE LABELLINg
profEssIoNAL CArEEr DEVELopmENt
mArKEtINgCommUNICAtIoNs
pArtICIpAtIoN IN pUBLIC poLICIEs / INNoVAtIoN
rEfErENCEs mAtErIAL AspECts AspECts of INtErmEDIAtE CoNsIDErAtIóN NoN-mAtErIAL AspECts
ECoNomIC pErformANCE /EmpLoYmENt rELAtIoNsHIp WItHLoCAL CommUNItIEs / CUstomEr’s prIVACY / CUstomEr’s sAtIsfACtIoN
39
mAtErIAL AspECt INtErNALLY EXtErNALLY 2013 rEport, CHANgEsLImItAtIoNs to gEt EXtErNAL ImpACt AND Af-fECtED stAKEHoLDErs
mArKEt BEHAVIor AND EXCHANgE rAtE. of INtErEst to opErAtIoNAL CApItAL sUppLIErs.
mArKEt BEHAVIor AND EXCHANgE rAtE..of INtErEst to CoLLEgE stUDENts.
of INtErEst to pEopLE LINKED to tECHNoLogY JoBs IN LoCAtIoNs of opErAtIoN.
tHEsE tWo AspECts ArE DEALt WItH JoINtLY. tHEIr ImpACt Is INtErNALLY AND EXtErNALLY HIgH As It AffECts BUsINEss CoNtINUItY.
tHE It INDUstrY Is A foCUs INDUstrY for tHE goVErNmENts of tHE CoUNtrIEs WHErE gLoBANt opErAtEs. tHE promotIoN of INDUstrY Is AN ImportANt AspECt. INNoVAtIoN Is A KEY proCEss to tHE orgANIZAtIoN strAtEgY.
gLoBANt Is sEEKINg to BEComE AN EmpLoYmENt roLE moDEL. tHIs ImpACts oN EmpLoYEEs AND to A LEssEr EXtENt tHE LABor mArKEt IN tHE INDUstrY.
gLoBANt Is Not pArt of tHE prImArY tIErs of tECHNoLogY CompANIEs BUt HAs stroNg LEADErsHIp IN LAtIN AmErICA.
tHE ECosYstEm of CompANIEs LINKED to gLoBANt sHApEs tHE It INDUstrY IN LAtIN AmErICA. tHE INDUstrY LooKs Up to gLoBANt As A roLE moDEL.
tHE INNoVAtIVE AND ENtrEprENEUrIAL CHALLENgEs AND tHE CompANY’s gLoBAL profILE CANNot BE ADDrEssED WItHoUt HIgH LEVELs of pErformANCE IN EmpLoY-EEs. IN ADDItIoN, tHIs mAKEs of gLoBANt AN AttrACtIVE CompANY to WorK for. tHE INDUstrY Is ENCoUrAgED IN CErtAIN CoUNtrIEs of opErAtIoN, tHUs rEgULA-tIoN CompLIANCE Is KEY.
tHIs Is ANotHEr KEY proCEss IN tHE strAtEgY of tHE orgANIZAtIoN AND CAN potENtIALLY gENErAtE NEW VENtUrEs.
tHIs AspECt WAs INCLUDED As mAtErIAL formINg pArt of tHE proCEss of CUstomErs’ ENgAgEmENt AmoNg stAKEHoLDEr groUps
HIgH
AVEr.
-
HIgH
AVEr.
HIgH
HIgH
AVEr.
-
HIgH
AVEr.
HIgH
-
HIgH
AVEr.
AVEr.
HIgH
AVEr.
-
LoW
LoW
AVEr.
LoW
-
AVEr.
AVEr.
ADDrEssED IN 2012 rEport
ADDrEssED IN 2012 rEport
ADDrEssED IN 2012 rEport
ADDrEssED IN 2012 rEport
ADDrEssED IN 2012 rEport
ADDrEssED IN 2012 rEport
ADDrEssED IN 2012 rEport
ADDrEssED IN 2012 rEport
ADDrEssED IN 2012 rEport
ADDrEssED IN 2012 rEport
ADDrEssED IN 2012 rEport
ADDrEssED IN 2012 rEport pArtIALLY ADDrEssED IN
2012 rEport
ECoNomIC pErformANCE
EmpLoYmENt
rELAtIoNsHIp WItH LoCALCommUNItIEs
CUstomEr prIVACY /CUstomEr’s sAtIsfACtIoN
pArtICIpAtIoN IN pUBLIC poLICIEs
INNoVAtIoN
profEssIoNAL CArEEr DEVELopmENt
mArKEt prEsENCE
INDIrECt ECoNomIC ImpACts
trAININg & EDUCAtIoN
sECtor rEgULAtIoN CompLIANCE
ENtrEprENEUrIsm
grEENHoUsE gAs EmIssIoNs
stAKEHoLDErs’ pArtICIpAtIoN
INTEREST GROUPS LINKED TO THE ORGANIZATION Theprocessofstakeholders’involvementiscontinu-ousthroughouttheyear,andfeedswhatisdescribedinthematerialityanalysiscarriedoutbytheSustain-abilityCouncil.Somegroupsofspecificinterestasemployees, customers and directors / managerswereespeciallycontacted for thevalidationofas-pectsincludedinthisreport.
StakeholderselectionisalsopartoftheagendaoftheSustainabilityCouncil,whichhastheroleofin-terpreting the corporate strategy in the context ofsustainabilityandfeedingbacktheBoardofDirec-tors.
Thestakeholderslinkedtotheorganizationare:
Customers: American Express, Bally Technologies,BBVA, Cars.com, CISCO, Coca-Cola, EA, Embraer,EMC,GREE,JWT,lastminute.com,LinkedIn,MercadoLibre,MindCandy,MoneyGram,NationalGeographicChannel,NYSEEuronext,Orbitz,PRNewswire,Sa-bre,Travelocity,Viajanet,Zynga,amongothers.
Government:GovernmentofArgentina,GovernmentoftheCityofBuenosAires,ProvincialGovernments
(BuenosAires,Chaco,Tucuman,SantaFeandCor-doba provinces); Municipalities of Tandil, BahiaBlanca and Mar del Plata. Municipal GovernmentofMontevideo(Uruguay),BogotaandMedellin(Co-lombia).
Chambers of Commerce: CESSI, CEPIT, RosarioTechnologicalCluster,CordobaTechnologicalClus-ter,AMCHAM,IDEA,ACDE,AEA,amongothers.
Civil society organizations: Buenos Aires: Desarr-ollarFoundation,NoblezaObliga,CentroMetropoli-tanodeDiseño,EquidadFoundation,CaacupeNGO,GarrahanFoundation,Ntra.Sra.deCaacupeParishChurch,SadoskyFoundation,ASDRA,TECHO,Afa-sia Foundation, Nosotros Foundation, ComunidadIT, Nochebuenaparatodos Foundation, ConcienciaAssociation.Cordoba:BloodBankofCordoba,180Foundation,Si Foundation,SolesFoundation,Cor-dobaMejoraFoundation, Latas a laObraFounda-tion, Nochebuenaparatodos Foundation. La Plata:Caritas, TECHO, Food Bank, Tiflos, Child Day CareCenter.Tandil:RamonSantamarinaHospital.Resis-tencia: HemotherapyCenterofResistencia.BahiaBlanca:NochebuenaparatodosFoundation,Techni-calSchoolNo2.Rosario:EncuentroCivilAssocia-tion,MoveRSE, Nochebuenaparatodos Foundation.Tucuman:SantaRitaHome,UniversidaddelNorteSanto Tomas de Aquino, National TechnologicalUniversity.Bogota:AlejandritoCorazonFoundation.Brazil: Post Office. Montevideo: Teleton Uruguay,HemotherapyCenter.
Universities and educational institutions: Austral,UBA,UCA,ITBA,UCEMA,UADE,IAE,UCES,Bologna University, Palermo University, BelgranoUniversity,UTN,CONICET,ORTMontevideo,LosRo-blesSchool,DialogosSchool.
Media: La Nacion, Clarin, Pagina 12, Cronica, ElCronista,BAE,AmbitoFinanciero,Perfil,InformationTechnology,Canal.AR,Canal13,Telefe,CanalMetro,Canal7,TiempoArgentino.
Some issues that have influenced the materialityanalysis emerged directly from stakeholders. Themostimportantissuesofthisprocessaredetailedinthetablebelow:
40
41
stAKEHoLDErs IssUE rAIsED trEAtmENt
gLoBAL CUstomErs IN DEVELopEDECoNomIEs
CommUNItY rEfErENts rEgArDINgprIVAtE soCIAL INVEstmENt
gLoBErs IN ArgENtINA
tHE NEED to pAY AttENtIoN to ENVIroNmENtALIssUEs, pArtICULArLY to EmIssIoNs
tHE NEED to BroADEN tEstEAr ImpACt
A grEAtEr INVoLVEmENt WItH UNIVErsItIEssUpportINg mANAgEmENt AND BUILDINg ofsoCIAL CApItAL
INCLUsIoN of AIr trAVEL EmIssIoNs.DEVELopmENt of EmIssIoN CompENsAtIoN mECHANIsms. stroNg AWArENEss CAmpAIgN IN ALL gLoBANt offICEs WItH mEAsUrABLE rEsULts
CoopErAtIoN AgrEEmENt WItH ArBUstA soCIAL ENtErprIsE
IN 2013, tHE CoopErAtIoN AgrEEmENt WItH ItBA CoNtINUED AND otHEr AgrEEmENts WErE sIgNED WItH somE UNIVErsItIEs WItHIN tHE CoUNtrY
otHEr CommIttEEs
It is responsible for the appointment,compensation, retention, monitoring and evaluation of our independent auditors, their work and opinions.
It controls the rotation of the auditors’ partners over our team pursuant to Law.
It examines the financial statements, our accounting policies and critical estimates.
It oversees the adequacy of our accounting and financial control. It reviews and approves all transactions with related parties.
It establishes and oversees procedures for complaint receipt, retention and treatment regarding accounting, internal controls or auditing matters, and oversees the implemen-tation, enforcement and remedial measures under our code of conduct.
To identify qualified individuals to become directors and recommend the nominees to the Board.
To develop and recommend the criteria for selecting candidates to the Board and exam-ine the qualities of each member.
To recommend applicable corporate gover-nance guidelines and oversee the evaluations of the Board and of each committee.
To review and approve corporate goals and objectives relating to the remuneration of in-dependent Board members, the CEO, and other members of senior management.
To evaluate the performance of the CEO and other members of senior management in the light of those goals and objectives. Based on this evaluation, the committee determines and approves the CEO’s remuneration and recom-mends the Board on the proposed compensa-tion of the other members of senior manage-ment.
To manage the issuance of the ordinary share option and other benefits to members of senior management and directors under our compensation plans.
To review and evaluate, at least annually, the performance of the Remuneration Committee and its members, including the Compensation Committee compliance with its charter.
AUDIT COMMITTEETheAuditCommitteeoverseestheprocessoffinan-cial and accounting information of the company.Amongotherissues:
NOMINATING AND CORPORATE GOVERNANCE COMMITTEEThe Nominating and Corporate Governance Com-mitteeisinprocessofbeingcreatedanditseffectiveimplementationisexpectedtohappenduring2013.Itsfunctionsare:
COMPENSATION COMMITTEE The Compensation Committee discusses, recom-mends and approves policies relating to compen-sationandbenefitsofourmanagersanddirectors.It manages the ordinary share option and benefitplans,andreviewsgeneralpoliciesrelatingtocom-pensationandbenefits.ThedutiesoftheCompen-sationCommitteeinclude:
42
gENErAL BAsICCoNtENts
pAgENUmBEr
EXtErNAL VErIfICAtIoN
gENErAL BAsIC CoNtENts
strAtEgY AND ANALYsIs
goVErNANCE
EtHICs AND INtEgrItY
orgANIZAtIoN profILE
g4-1
g4-34
g4-56
g4-3g4-4g4-5g4-6g4-7g4-8g4-9g4-10g4-11g4-12g4-13g4-14g4-15g4-16
7677778183636363629, 3535
pAgE 48pAgE 48pAgE 48pAgE 48pAgE 48pAgE 48 pAgE 48 pAgE 48 pAgE 48 pAgE 48pAgE 48pAgE 48pAgE 48pAgE 48
3
8, 42
9, 29
pAgE 48
pAgE 48
pAgE 48
grI g4 gUIDELINEs
This reporthasbeenprepared inaccordancewithGRI(GlobalReportingInitiative)G4foritsessentialversion.TheexternalVerificationreportisprovidedfollowingthetablebelow,anditallowstheidentifi-cationofG4contentthroughoutthereport.
Globanthasestablishedapolicyfortheselectionofanexternal verificationproviderbasedoncompe-tenceand independenceofcriteria.ThishasbeenexecutedbytheSustainabilityCouncilasanactivitydelegatedbytheBoard.CroweHorwathwasselect-edtoperformthetaskofexternalauditbasedonitsknowledgeofboththeguidelinesandtheorganiza-tion.
DetailsaboutthegeneralbasiccontentofG4guide-linesareavailablehere.
BAsIC gENErAL CoNtENts (CoNt.) spECIfIC BAsIC CoNtENt
mAtErIAL AspECts AND CoVErAgEmAtErIAL AspECt: ECoNomIC pErformANCE
mAtErIAL AspECt: mArKEt prEsENCE
mAtErIAL AspECt: INDIrECt ECoNomIC ImpACts
ECoNomIC CAtEgorY
stAKEHoLDErs’ pArtICIpAtIoN
rEport profILE
g4-17g4-18g4-19g4-20g4-21g4-22g4-23
g4-DmA
g4-EC1
g4-DmA
g4-EC6
g4-DmA
g4-EC7
g4-EC8
g4-24g4-25g4-26g4-27
g4-28g4-29g4-30g4-31g4-32g4-33
7373839393636
10
11
14
20
14, 26
15, 27-28
14-15, 18, 22, 25-28
40404041
494949494343
pAgE 48pAgE 48pAgE 48pAgE 48pAgE 48pAgE 48pAgE 48
pAgE 48
pAgE 48
pAgE 48
pAgE 48
pAgE 48
pAgE 48
pAgE 48
INformAtIoN oN mANAgEmENt ApproACHDIrECt ECoNomIC VALUE gENErAtED AND DIstrIBUtED
INformAtIoN oN mANAgEmENt ApproACHpErCENtAgE of sENIor mANAgEmENt ComINg from LoCAL CommUNItY
INformAtIoN oN mANAgEmENt ApproACHDEVELopmENt AND ImpACt of INfrAstrUC-tUrE INVEstmENt AND tYpEs of sErVICEs
sIgNIfICANt INDIrECt ECoNomIC ImpACts AND tHEIr rEACH
pAgE 48 pAgE 48pAgE 48pAgE 48
pAgE 48pAgE 48pAgE 48pAgE 48pAgE 48pAgE 48
44
BAsIC gENErALCoNtENt
mAtErIALAspECts
pAgENUmBEr
pAgENUmBEr
DEsCrIptIoNEXtErNA AUDIt EXtErNAL AUDIt
spECIfIC BAsIC CoNtENt
mAtErIAL AspECt: ENErgY mAtErIAL AspECt: EmpLoYmENt
mAtErIAL AspECt: trAININg AND EDUCAtIoN
mAtErIAL AspECt: EmIssIoNs
mAtErIAL AspECt: proDUCts AND sErVICEs
ENVIroNmENtAL CAtEgorY soCIAL CAtEgorY / sUBCAtEgorY: LABor prACtICEs AND DECENt WorK
g4-DmA
g4-EN3
g4-DmA
g4-LA1
g4-LA2
g4-DmA
g4-LA9
g4-LA10
g4-LA11
g4-DmA
g4-EN16
g4-EN17
g4-DmA
g4-EN27
31
32
17
18
24
19
20
20
20
31
32
32
31
32
pAgE 48
pAgE 48
pAgE 48
pAgE 48
pAgE 48
pAgE 48
pAgE 48
pAgE 48
pAgE 48
pAgE 48
pAgE 48
pAgE 48
pAgE 48
pAgE 48
INformAtIoN oN mANAgEmENt ApproACHINtErNAL ENErgY CoN-sUmptIoN
INformAtIoN oN mANAgEmENt ApproACHtotAL NUmBEr ANDrAtE of EmpLoYEEHIrEs AND AVErAgEEmpLoYEE tUrNoVEr
soCIAL BENEfIts forfUr-tImE EmpLoYEEs
INformAtIoN oN mANAgEmENt ApproACHAVErAgE HoUrs of ANNUAL trAININg pEr EmpLoYEE
sKILLs mANAgEmENt AND CoNtINUoUs trAININg progrAms
EmpLoYEEs rECEIVINg rEgULAr pErformANCE EVALUAtIoNs
INformAtIoN oN mANAgEmENt ApproACHINDIrECt EmIssIoNs of grEENHoUsE gAsEs from gENErAtED ENErgY (sCopE 2)
otHEr INDIrECt EmIssIoNs of grEENHosE gAsEs (sCopE 3)
INformAtIoN oN mANAgEmENt ApproACHmItIgAtIoN of ENVIromENtAL ImpACtof proDUCts AND sErVICEs
45
mAtErIALAspECts
mAtErIALAspECts
pAgENUmBEr
pAgENUmBEr
DEsCrIptIoN DEsCrIptIoNEXtErNAL AUDIt EXtErNAL AUDIt
spECIfIC BAsIC CoNtENt (CoNt.)
mAtErIAL AspECt: DIVErsItY AND EQUAL opportUNItIEs
mAtErIAL AspECt: LoCAL CommUNItIEs
mAtErIAL AspECt: LEgAL AND rEgULAtorY CompLIANCE
mAtErIAL AspECt: proDUCts AND sErVICEs (LABELINg)
mAtErIAL AspECt: EQUAL pAYmENt for mEN AND WomEN
mAtErIAL AspECt: pUBLIC poLICIEssoCIAL CAtEgorY / sUBCAtEgorY: LABor prACtICEs AND DECENt WorK (CoNt.)
soCIAL CAtEgorY / sUBCAtEgorY: soCIEtY
soCIAL CAtEgorY / sUBCAtEgorY: proDUCt rEspoNsIBILItY
g4-DmA
g4-LA12
g4-DmA
g4-so1
g4-DmA
g4-so8
g4-DmA
g4-pr5
g4-DmA
g4-LA13
g4-DmA
g4-so621
22
25
28
29
30
12
13, 16
21
22
35
36pAgE 48
pAgE 48
pAgE 48
pAgE 48
pAgE 48
pAgE 48
pAgE 48
pAgE 48
pAgE 48
pAgE 48
pAgE 48
pAgE 48INformAtIoN oN mANAgEmENt ApproACHComposItIoN of goVErNANCE BoDIEs AND pAYroLL BrEAK-DoWN
INformAtIoN oN mANAgEmENt ApproACHBAsIC sALArY rELAtIoN BEtWEEN mEN AND WomEN
INformAtIoN oN mANAgEmENt AppoACH poLItICAL CoNtrIBU-tIoN pEr CoUNtrY AND rECIpIENt
INformAtIoN oN mANAgEmENt ApproACHpErCENtAgE of opErA-tIoNs WItH ImpLEmENtED progrAms
INformAtIoN oN mANAgEmENt ApproACHsIgNIfICANt fINEs AND sANCtIoNs for NoN-CompLIANCE WItH LAW AND rEgULAtIoNs
INformAtIoN oN mANAgEmENt ApproACHrEsULts of sUrVEYs to mEAsUrE CUstomErs’ sAtIsfACtIoN
46
materialaspects
pAgENUmBEr
DEsCrIptIoN EXtErNAL AUDIt soCIAL CAtEgorY / sUBCAtEgorY: soCIEtY (CoNt.)
spECIfIC BAsIC CoNtENt (CoNt.)
mAtErIAL AspECt: CUstomEr’s prIVACY
mAtErIAL AspECt: LEgAL AND rEgULAtorY CompLIANCE
soCIAL CAtEgorY / sUBCAtEgorY: proDUCt rEspoNsIBILItY (CoNt.)
g4-DmA
g4-pr8
g4-DmA
g4-pr9
12
13
29
30
pAgE 48
pAgE 48
pAgE 48
pAgE 48
INformAtIoN oN mANAgEmENt ApproACHCompLAINts ABoUt prIVACY BrEACH AND CUstomEr DAtALEAKAgE
INformAtIoN oN mANAgEmENt ApproACHfINEs for NoN-Com-pLIANCE WItH LAW AND rEgULAtIoNs CoNCErN-INg proDUCts AND sErVICEs
47
mAtErIALAspECts
pAgENUmBEr
DEsCrIptIoN EXtErNAL AUDIt
EXtErNAL VErIfICAtIoN rEport 48
External Verification Report,To GLOBANT’s1 Shareholders and Board of Directors
We have been engaged to perform an independentverificationoftheSustainabilityReportfortheperiodfromJanuary1,2013toDecember31,2013ofGLO-BANTforitsworldwideoperationsandfacilities.
Wehaverunanevidencegatheringprocessonthefol-lowingaspects:
1 Globant is a multinational organization. This report speaks generically about GLOBANT and all its operations in countries in which it operates referring to all its related companies:: Sistemas Glo-bales S.A., Sistemas Globales Buenos Aires SRL, IAFH Global S.A., 4.0 SRL y Globers S.A. (Argen-tina); Globant LLC (EE.UU.); Sistemas UK Ltd. (Inglaterra); Sistemas Colombia S.A.S. (Colombia); Sistemas Globales Uruguay S.A. (Uruguay); Global Systems Outsourcing S.R.L. de CV (México); Sistemas Globales Chile Ases Ltda. (Chile); Globant S.A. (Luxemburgo); Software Product Creation S.L. y Globant S.A. (España); Globant Brasil Participacoes Ltda. y Terraforum Consultoria Ltda. (Brasil).
Wehave used as guide the practices suggested byISAE3000(InternationalStandardonAssuranceEn-gagements3000)andwehavedefinedourengagementasalimitedassurance. Ourproceduresfortheselectionofevidenceandeval-uationcriteriaincluded:
CP Marcelo NavoneSocio
Ing. Luis Diego PiacenzaSocio
TheGLOBANT’sBoardofDirectorsisresponsibleforboththeinformationcontainedinthereportaswellastheevaluationcriteria.Our responsibility has been to report based on ourproceduresofdataanalysis.
Basedinourworkdescribedinthisreport,nothinghascometoourattentionthatcausesustobelievethattheinformationcontainintheSustainabilityReport
forfiscalyear2013ofGLOBANTdoesnotshow,inareasonable way, the performance and activities un-dertakenbythefirmonSustainability.Policies,docu-ments,indicatorsandotherinformationincludedintheSustainabilityReportof thefirmarereasonablysup-portedbydocumentation,internalprocessesandac-tivities,andinformationprovidedbyinterestedparties.
Basedinourwork,describedinthisreport,nothinghascome toourattention thatcausesus tobelieve thattheinformationcontainedintheSustainabilityReportforfiscalyear2013ofGLOBANTdoesnotshow,inareasonableway,theperformanceandtheactivitiesun-dertakenbythefirmonSustainability.Policies,docu-ments,indicatorsandotherinformationincludedintheSustainabilityReportof thefirmarereasonablysup-portedbydocumentation,internalprocessesandac-tivities,andinformationprovidedbyinterestedparties.
The review process allowed us to identify a seriesof matters, presented in a separate document toGLOBANT´sBoardofDirection,whichcontainsourin-dependentopinionaboutroomsforimprovement. Rosario, 27th June, 2014
Key performance indicators during the fiscal year
Information provided by the area of CSR of the company
Information of the Management Systems of the firm
Alignment with the Core Content recommended for the development of sustainability reporting by the Global Reporting Initiative (GRI)version 4.
Performing substantive tests designed to show, based on sampling, reasonableness and consistency of the bases and criteria for the preparation of Corporate Social Responsibility Report.
Revisión de documentación relevante, inclu-yendo políticas corporativas, estructura de la organización y programas de responsabilidad social.
Interviews with relevant staff of the firm.
Information from interested parties identified by the company inside its sphere of influence.
rEport profILE
1 January 2013 to 31 December 2013
31 December 2012
Annually
Francisco Michref Sustainability & CSR Coordinator
AR: +54 11 4109 1700 | US: +1 877 798 [email protected]
rEportINg pErIoD
DAtE of LAst rEport
rEportINg CYCLE
to ADDrEss CoNCErNs tHAt mAY ArIsEfrom tHE rEport CoNtENtCoNtACt poINt
