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Steve Lutz January 31, 2013
2013: RETAIL TRENDS & DRIVERS OF CONSUMER PREFERENCES
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AGENDA
Presentation Overview
• Perishables Group Background
• Macro Trends
• Industry Trends to Consider
• Seafood Trends in Supermarkets
• Conclusions
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NIELSEN PERISHABLES GROUP OVERVIEW
Division of Nielsen • Data from 18,000 Stores w/ SC • 44 Markets, 100+ Retail Banners
Shopper Dynamics • Loyalty Card Data—30 million households
Consumer Demographics -Spectra demographic profiles
Advanced Analytics • Price Elasticity • Promotional impacts
MACRO TRENDS
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The world has changed
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LET’S GROUND THE CONVERSATION
Recession Officially Ends
June 2009
78% of consumers say we are in a recession
Nov. 2012
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5 YEARS OF A “NEW NORMAL”
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Source: The Conference Board - Nine census regions, 5,000 US households; 1985 = 100; conducted by Nielsen
2012
CONSUMER CONFIDENCE SIGNIFICANTLY OFF PRE –RECESSION NORMS
Great Recession
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HOW CONSUMERS COPE…
52%
47%
41%
+6
+14
compare prices before deciding what to buy
use store circulars
use coupons
increase in the coupon redemptions
growth of Store Brands in the past 3 years
Source: Nielsen Scantrack & Homescan – US Buying Trends June 2012
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Source: Nielsen Scantrack, Total U.S. – All Outlets Combined; 52 weeks ending 6/9/2012 (vs. prior year); UPC-coded
2002 - 2007 2008 - 2009 2010 - 2011
Economic Growth
Great Recession
Post Recession
176 Avg Annual Trips Per
Shopper
158 Avg Annual Trips Per
Shopper
151 Avg Annual Trips Per
Shopper
SHOPPER TRIPS HAVE NOT RETURNED BUT
OTHER FACTORS ARE AT WORK
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Shopping patterns have changed
SMALLER SHOPPING BASKETS
MORE INTEREST IN LOCAL STORES
MORE EXPERIENCE SEEKING
MORE ONLINE REPLENISHMENT
Source: The Demand Institute
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CONSUMERS ARE SPLITTING THEIR TICKET MORE THAN EVER
• Grocery is the leader in fresh, but greater availability and assortment of fresh across retail channels responds to consumer demand
Nielsen Homescan, 52 weeks ending Q3 2012; Fresh = Meat, Seafood, Bakery, Deli and Produce Dept.
12% Club
9% Remaining Market
15% Mass/SuperCenter
64% Grocery
2016 Forecast:
Retail Fresh Dollar
Market Share
1 pt
2 pt
1 pt
2 pt
Point change
from 2012
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RETAILERS OFFERING FEWER PROMOTIONS, SHALLOWER DISCOUNTS
• Declining promotions playing out in both circular ads and discount strategies
Source: Market Track Promotional Data (Grocery channel only) 52 weeks ending 9/29/2012 vs. Year Ago; Nielsen Perishables Group FreshFacts® (FCA), 52 weeks ending 10/27/2012 vs. Year Ago
-0.3%
+2.5%
Circular Print Ad Count (total perishables)
Promotional Average Retail Price (total perishables)
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SMALLER PACK SIZES
LESS SPOILAGE/STORAGE
DEMAND FOR MORE
VALUE-ORIENTED PRODUCTS
Source: The Demand Institute
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1.5 to 2.1 Times
Larger with Fresh
CONSUMERS STILL FOCUS ON “FRESH”
29% Grocery
Store Sales
Sources: Homescan, TSV 52 weeks ending December 2011; Nielsen Perishables Group FreshFacts® Total US 52 weeks ending 12/31/2011 (Grocery channel only)
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AND RETAILERS KNOW IT!
Market Differentiation
Quality Prepared Foods Selection of Meat & Fish
Quality Fresh Food
Customer Service Quality Fresh Food
Pleasant Store Environment
Top 3 Shopper Equity
Retail Brand
Source: Nielsen Shopper Trends 2010 Correspondence Analysis Results Among Dependable Shoppers in retailers’ primary census region #
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RETAIL SPENDING REFLECTS THE ECONOMY
Retail Spending: 2 year trend
About 20% of HHs earn
over $100k
Source: Nielsen Homescan, 52 w/e 10/1/2012 versus 10/3/2010 excludes gas-only or Rx-only trips
-9%
-1%
-3%
-8%
-1%-1%
4%
< $20K $20K - $29K $30K - $39K $40K - $49K $50K - $69K $70K - $99K $100K +
Household Income
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Source: Nielsen Scantrack, Total U.S. – All Outlets Combined; 52 weeks ending 6/9/2012 (vs. prior year); UPC-coded
HIGH END STORES
MAINSTREAM STORES
VALUE STORES
8% Same Store
Sales Growth
RETAIL IS CHANGING
6% Same Store
Sales Growth
3% Same Store Sales Growth
Source: Company financials, most recent reporting: Dollar General, Dollar Tree, Costco, Sam’s, CVS Macys, Target, Kroger, Rite aid, Wal-mart, Whole Foods, Nordstroms
INNOVATION
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CONSUMER PRIORITIES DRIVING SUCCESSFUL PRODUCTS
• Across fresh, products that fit into four main consumer priority areas are proving successful
MULTI-CULTURAL/
GLOBAL HEALTHY PREMIUM/
INDULGENT
CONVENIENCE
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CATEGORIES WITH PRIORITY ATTRIBUTES DRIVING GROWTH
Source: Nielsen Perishables Group FreshFacts® Total U.S. 52 weeks ending 9/29/2012 vs. Year Ago; Products in each group are not mutually exclusive
Healthy Convenience Premium/
Indulgence Multicultural/
Global
Contribution to Fresh Dollar Sales
37% 19% 9% 3%
4%5%
8%7%
8%
1%
3%
5% 5%
3%
Dollar Growth
Volume Growth
4%5%
8%7%
8%
1%
3%
5% 5%
3%
Dollar Growth
Volume Growth
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CONSUMERS SWITCHING ACROSS DEVELOPED CATEGORIES
• Record-high meat prices fueling switching more than ever before
• Ground beef a substitute for multiple beef and chicken cuts
• Pork substitution within the protein
• Seafood substitutes for all three proteins
Source: Nielsen Perishables Group Meat Department Consumer Decision Tree Study 2011
Also opting for value-added meats
instead of traditional, despite higher
price points
• Small household penetration, but
sales growing consistently as
people seeking convenient options
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CONSUMER OVERVIEW
• Consumers smarter /more responsive than ever
• New purchase priorities are driving sales
• “Fresh” is the key
• Retailers forced to shift tactics
• Seafood has momentum into 2013
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STRATEGIC CONSIDERATIONS
• Consumers 2013 are in pursuit of “value”
• Fresh Seafood is largely undifferentiated and dominated by commodity products
• Retailers have no road map for success
• How do you drive success at retail?
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Cost Consumer = Price
Value Consumer = Benefits/Price
VALUE INCREASINGLY THE NEW CATEGORY DRIVER
Avg Price +121% higher Dollar Sales 160% Unit Sales 203%
Dollar Sales 3% Unit Sales 1%
Remaining Yogurt Total Greek Yogurt
Dollar Sales 6% Unit Sales
Mainstream Chocolate Premium Chocolate
Dollar Sales -2% Pound Sales 1%
Pasta Excluding Health Healthy Pasta
Dollar Sales 4% Unit Sales -4%
Mainstream Coffee Premium Coffee Pod Coffee Mid-Tier Toothpaste
Avg Price +268% higher Dollar Sales 20% Unit Sales 20%
Dollar Sales -8% Unit Sales -3%
Super Premium Toothpaste
Price Premium +63% Dollar Sales +4% Volume +8%
Roma Tomatoes Value
Hot House Vine Tomatoes Added Value
Snacking Tomatoes Premium Value
Price Premium +126% Dollar Sales +10% Volume +5%
Dollar Sales +.1% Volume -10%
Premium Consumer
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Cost Consumer = Price Value Consumer = Benefits/Price
VALUE INCREASINGLY THE NEW CATEGORY DRIVER
Source: Nielsen Perishables Group FreshFacts® Total U.S. 52 weeks ending 11/24/2012 vs. Year Ago
Avg Price +121% higher Dollar Sales 160% Unit Sales 203%
Dollar Sales 3% Unit Sales 1%
Remaining Yogurt Total Greek Yogurt
Dollar Sales 6% Unit Sales
Mainstream Chocolate Premium Chocolate
Dollar Sales -2% Pound Sales 1%
Pasta Excluding Health Healthy Pasta
Dollar Sales 4% Unit Sales -4%
Mainstream Coffee Premium Coffee Pod Coffee
Avg Price 40% higher Dollar Sales 115% Unit Sales 99%
Mid-Tier Toothpaste
Avg Price +268% higher Dollar Sales 20% Unit Sales 20%
Dollar Sales -8% Unit Sales -3%
Super Premium Toothpaste
Price Premium +53.1% Dollar Sales +33.5% Volume +37.5% Price Chg. - 2.6%
Farm Fillet Value
Wild Salmon Added Value
Copper River Salmon Premium Value
Price Premium +110% Dollar Sales +37.8% Volume +54.1% Price Chg. -10.5%
Dollar Sales +11.8% Volume +16.4% Price $6.92 Price Chg. -11.6
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“VALUE” OFTEN MORE POWERFUL THAN PRICE…
Where Price Matters
Where Innovation Pays
TRIED AND TRUE
CONVENIENCE
SUBSTITUTION COMMODITY ITEMS
NEW FLAVORS ORGANIC/LOCAL
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Women control $12 of $18 trillion in global consumer spending—close to 70%
Women in 95% of countries say
quality is the #1 driver of
brand loyalty
Transitions strategy from pricing to
quality; includes production,
marketing, packaging, in-store
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NEW REALITY
• Complex categories
• Dynamic retail environment
• Retailers/Consumers looking for: • Local, healthy foods
• Flavor & Convenience
• Unique food experiences
• “Commodity” products earn commodity returns
SEAFOOD OVERVIEW
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KEY BUSINESS QUESTIONS
• What are the base category trends?
• How is fresh seafood performing across various retail chains?
• Does performance vary much from retailer to retailer?
• How do we go about identifying target retailers?
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KEY FRESH SEAFOOD RETAIL OBSERVATIONS
• Fresh Seafood is the 2012 Center Plate Star
• Strong growth, but driven by key categories
• Retail price appears to have played a big role
• = Significant Opportunities for Growth
Retailers need your help in identifying best practices to drive sales
(promotion, merchandising, assortment, etc.)
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52 WEEK PERFORMANCE—KEY PROTEINS
Source: Nielsen Perishables Group FreshFacts® Total U.S. 52 weeks ending 11/24/2012 vs. Year Ago
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52 WEEK PERFORMANCE—KEY PROTEINS
Source: Nielsen Perishables Group FreshFacts® Total U.S. 52 weeks ending 11/24/2012 vs. Year Ago
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52 WEEK PERFORMANCE—KEY PROTEINS
Source: Nielsen Perishables Group FreshFacts® Total U.S. 52 weeks ending 11/24/2012 vs. Year Ago
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52 WEEK PERFORMANCE—KEY PROTEINS
Source: Nielsen Perishables Group, 52 weeks vs. year ago through 11/24/2012
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52 WEEK PERFORMANCE—KEY PROTEINS
Source: Nielsen Perishables Group FreshFacts® Total U.S. 52 weeks ending 11/24/2012 vs. Year Ago
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FRESH SEAFOOD—CATEGORIES RANKED 1-10
Source: Nielsen Perishables Group FreshFacts® Total U.S. 52 weeks ending 11/24/2012 vs. Year Ago
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FRESH SEAFOOD—CATEGORIES RANKED 11-20
Source: Nielsen Perishables Group FreshFacts® Total U.S. 52 weeks ending 11/24/2012 vs. Year Ago
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FRESH SEAFOOD—TOP CATEGORIES
Source: Nielsen Perishables Group FreshFacts® Total U.S. 52 weeks ending 11/24/2012 vs. Year Ago
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FRESH SEAFOOD—TOP CATEGORIES
Source: Nielsen Perishables Group FreshFacts® Total U.S. 52 weeks ending 11/24/2012 vs. Year Ago
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FRESH SEAFOOD—TOP CATEGORIES
Source: Nielsen Perishables Group FreshFacts® Total U.S. 52 weeks ending 11/24/2012 vs. Year Ago
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FRESH SEAFOOD—TOP CATEGORIES
Source: Nielsen Perishables Group FreshFacts® Total U.S. 52 weeks ending 11/24/2012 vs. Year Ago
LOYALTY CARD BASKET FACTS
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HOUSEHOLD PENETRATION—52 WEEKS
Nielsen Perishables Group FreshFacts® Shopper Insights powered by Spire, 52 weeks ending 9/29/2012 vs. Year Ago
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HOUSEHOLD PENETRATION—52 WEEKS
Nielsen Perishables Group FreshFacts® Shopper Insights powered by Spire, 52 weeks ending 9/29/2012 vs. Year Ago
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TRIPS PER BUYER
Nielsen Perishables Group FreshFacts® Shopper Insights powered by Spire, 52 weeks ending 9/29/2012 vs. Year Ago
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TRIPS PER BUYER
Nielsen Perishables Group FreshFacts® Shopper Insights powered by Spire, 52 weeks ending 9/29/2012 vs. Year Ago
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TRIPS PER BUYER PERCENT CHANGE VS. YAGO
Nielsen Perishables Group FreshFacts® Shopper Insights powered by Spire, 52 weeks ending 9/29/2012 vs. Year Ago
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TRIPS PER BUYER PERCENTAGE CHANGE
Nielsen Perishables Group FreshFacts® Shopper Insights powered by Spire, 52 weeks ending 9/29/2012 vs. Year Ago
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VOLUME PER TRIP
Nielsen Perishables Group FreshFacts® Shopper Insights powered by Spire, 52 weeks ending 9/29/2012 vs. Year Ago
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VOLUME PER TRIP
Nielsen Perishables Group FreshFacts® Shopper Insights powered by Spire, 52 weeks ending 9/29/2012 vs. Year Ago
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VOLUME PER TRIP % CHANGE VS YAGO
Nielsen Perishables Group FreshFacts® Shopper Insights powered by Spire, 52 weeks ending 9/29/2012 vs. Year Ago
IMPACT OF SUPERMARKET PRACTICES A TALE OF TWO MARKETS
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TILAPIA PERFORMANCE METRICS
Source: Nielsen Perishables Group, 52 weeks vs. year ago through 11/24/2012
Top 4/5 Bottom 5
Dollars per $MM ACV $1,086 $530
Dollar Contribution 8.4% 7.9%
Volume per $MM ACV $311 $159
Volume % Change 20.9% 0.1%
Non-Promo Ave Retail $3.82 $4.35
Promo Ave Retail $3.52 $3.91
Impressions per Store/Week 4.4 3.6
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TOP L.A./PHOENIX RETAILERS (NAMES MASKED)
Source: Nielsen Perishables Group, 52 weeks vs. year ago through 11/24/2012
Geography
Dollars per
$MM ACV
L. A. Discounter $4,419
Phoenix Mainstream $1,243
Phoenix Mainstream $1,132
Phoenix Mainstream $988
L.A. Mainstream $983
Average $1,086
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BOTTOM L.A./PHOENIX RETAILERS (NAMES MASKED)
Source: Nielsen Perishables Group, 52 weeks vs. year ago through 11/24/2012
Geography
Dollars per
$MM ACV
L.A. Mainstream $729
L.A. Mainstream $597
L.A. Mainstream $545
Phoenix Mainstream $456
L.A. Mainstream $321
Average $530
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A TALE OF TWO RETAIL BANNERS (SAME CHAIN)
Source: Nielsen Perishables Group, 52 weeks vs. year ago through 11/24/2012
Weekly Tilapia Retail Dollar Sales
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A TALE OF TWO RETAIL BANNERS (SAME CHAIN)
Source: Nielsen Perishables Group, 52 weeks vs. year ago through 11/24/2012
Phoenix Socal
Dollars per $MM ACV $1,243 $597
Dollar Contribution 7.8% 5.4%
Volume per $MM ACV 295 173
Volume % Change 23.5% -1.8%
Non-Promo Ave Retail $3.88 $3.66
Promotional Average Retail $2.98 $2.98
Impressions per Store/Week 4.0 3.2
CONCLUSIONS
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WHAT CAN WE LEARN?
• Many avenues to increase seafood performance
• Category segmentation needed • Local
• Variety
• Flavor/Convenience
• Seafood needs higher household penetration and increased consumer confidence
• Need know:
• Causes for retail performance variances
• HOW to address opportunities
QUESTIONS?
Contact :Steve Lutz at the Nielsen Perishables Group:
509.421-4677