2013 JobsCentral Work Happiness Indicator Survey Report

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    This report is published by:

    JobsCentral Pte Ltd http://jobscentral.com.sg

    3A International Business Park, #08-08, ICON@IBP, Tower A, Singapore 609935

    Survey Contacts:

    Gerald Goh [email protected] | Jonathan Tay [email protected]

    Copyright 2013 JobsCentral Pte Ltd, a CareerBuilder companyThis document is copyrighted; any unauthorized use of it may violate copyright, trademark and other laws. For permission to use content from

    this document or reprints, please contact JobsCentral at [email protected] or call (65) 6778 5288

    An annual study of how happy employees are in Singapore

    October 2013

    THE JOBSCENTRALWORK HAPPINESS INDICATOR

    2013

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    A pay rise? An overdue promotion that you rightfully deserve? Whatever your view of work happiness

    may be, we need to acknowledge its impact on ones life satisfaction. After all, most people do spend

    half their waking hours slaving away in The Workplace.

    Problem is, everyone has different ideas of what it means to be, well, happy. And as Singapores

    standard and cost of living increases, more workers expect workplace satisfaction that go beyond

    mere employment. Coupled with an economy that enjoys a consistently low unemployment rate,

    being happy at work is probably more important than ever and employers need to understand what

    their employees want.

    Our quest to understand workplace happiness began in 2009 with the launch of the JobsCentral Work

    Happiness Indicator. The Indicator uses a 100-point scoring scale the higher the score, the happier

    the employee is. Since then, the Indicator has grown to be one of the most popular and well-loved

    survey reports in Singapore with regular coverage by broadcast, print, and online media.

    This year, 3,568 Singapore workers aged 16 years and above took part in our online survey, which ran

    from 22nd May to 23rd June. Results are statistically significant, with a margin error of 1.64 per cent,

    at confidence levels of 95% for a Singapore labour force population of over 3.3 million1. This meansyou can trust our findings to represent Singapore workers fairly.

    What makes you happy at work?

    1 The population figure for Singapores labour force is extracted from the Report on Labour

    Force in Singapore, 2012 published by the Ministry of Manpower, 2013. Source: .

    INTRODUCTION|The JobsCentral Work Happiness Indicator 2013 /1

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    Salary and career advancement are most important but they are

    also the causes of most dissatisfaction

    Todays workers are only marginally

    happier than workers in 2009s

    Recession year

    Workers approaching retirement age are the unhappiest;

    while those 61 years and above report the greatest happiness

    levels

    Singapore workers want money. Across all age groups, respondents agree

    that Salary is the most highly prized work aspect. After that, they want career

    advancement. Unfortunately, they also rated these two aspects as the ones

    that they are most dissatisfied with. This disparity between importance and

    reality may account for our consistenly dismal work happiness scores. As

    the cost of living rises in Singapore, workers feel the pressure to make more

    money to maintain their aspirations and way of life.

    2009 was a difficult time for a lot of people

    worldwide. In Singapore, the overall Work

    Happiness ranking for workers was 56.4. In

    2013, this figure inched up slightly to 57.9.

    If youre between 51 60 years old, chances are youre the least happy

    compared to other groups. This age group scores the lowest on the Work

    Happiness scale with a score of 55.5. They also have the biggest decline

    compared to 2009, with a 12 per cent drop in work happiness. On the

    contrary, those aged 61 years and above are the happiest, with a score of

    69.8 which puts them in the Moderately Happy category.

    57.9

    61 Years and abovereport greatest happiness levels

    Most ImportantSalary & Career Advancement

    2013 overall WorkHappiness ranking

    KEY HIGHLIGHTS|The JobsCentral Work Happiness Indicator 2013 /3

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    Those earning $10,000 and above each month are really, really

    happy. They also have one of the highest increases in work

    happiness compared to 2009. In contrast, those who earn $5,000 -

    $5,999 monthly have the greatest decline in happiness levels.

    Workers in Research & Development nicked the highest Happiness

    rating, with a score of 64.7. Possible reasons? R&D workers had

    one of the highest Work-life Balance satisfaction levels, coming in

    at 3rd place. In comparison, the overall level of Work-life Balance

    satisfaction ranks a lowly 8th place.

    Singapore workers in Legal job functions have shown the largest decline in happiness,

    with a 6 per cent decrease in overall work happiness in 2013 compared to 2009. They

    are also among the least happiest of workers, alongside Supply Chain/Distribution and

    Merchandising workers.

    In addition to money, Generation X also wants Work-life balance, and voted it as the

    second most important. In contrast, Work-life balance only ranks 4th among the Millennial

    Generation. The Millennials those aged 29 years and below rated Advancement

    opportunities as their second-most important aspect instead.

    $10,000

    64.7

    monthly salary is the magic mark

    Youre most likely to be happy if youre in Research & Development

    Lawyers are unhappy at work

    Millennials value Advancement Opportunities, while Generation X wants

    Work-life Balance

    /4KEY HIGHLIGHTS|The JobsCentral Work Happiness Indicator 2013

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    SURVEY FINDINGSRank of Work Aspects by ImportanceRespondents were required to rank a total of 12 work-related attributes in the

    order of their importance. The rankings of the work attributes by importance are:

    Most Important Work Aspects

    Rank (2012) Rank (2013) Work AspectsScore

    (Out of 12)Total

    Respondent

    1 1 Salary 8.52

    3,568

    2 2 Advancement opportunities 7.36

    2 3 Work-life balance 7.31

    4 4 Interesting work 7.22

    5 5 Acceptable work demands 7.13

    6 6 Good relations with colleagues 6.92

    7 7 Good relations with management 6.56

    8 8 Job security 6.30

    9 9 Location of work 5.68

    10 10 Autonomy at work 5.43

    11 11 Safe working conditions 5.21

    12 12 Positive impact to the society 4.35

    8.52Salary

    7.36Advancement opportunities

    7.31Work-life balance

    7.22Interesting work

    7.13Acceptable work demands

    6.92Good relations with colleagues

    6.56Good relations with management

    6.30Job security

    5.68Location of work

    5.43Autonomy at work

    5.21Safe working conditions

    4.35Positive impact to the society

    SURVEY FINDINGS|The JobsCentral Work Happiness Indicator 2013 /5

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    8.61Salary

    7.53Advancement opportunities

    7.47

    7.21

    Interesting work

    7.09

    7.07

    Good relations with colleagues

    6.49Good relations with management

    5.89Job security

    5.69Location of work

    5.35Autonomy at work

    5.10Safe working conditions

    4.49Positive impact to the society

    Millennial (Aged 29 and below)

    8.60Salary

    7.39

    7.38

    Work-life balance

    4.20Positive impact to the society

    5.20Safe working conditions

    5.46Autonomy at work

    5.58Location of work

    6.53

    6.66

    Good relations with management

    6.77Good relations with colleagues

    7.01

    Acceptable work demands 7.20

    Gen X (Aged 30-45)

    7.94Salary

    7.38Work-life balance

    7.09Acceptable work demands

    4.38Positive impact to the society

    5.59Autonomy at work

    5.63Safe working conditions

    6.03Location of work

    6.51Job security

    6.69Advancement opportunities

    6.82Good relations with colleagues

    6.94Good relations with management

    7.00Interesting work

    Baby Boomers (Aged 46-65)

    Important Work Aspects Across Age Groups

    /6SURVEY FINDINGS|The JobsCentral Work Happiness Indicator 2013

    Work-life balance

    Acceptable work demands

    Advancement opportunities

    Job security

    Interesting work

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    Rating of Work Aspects by Level of SatisfactionBesides ranking the work attributes by their importance, respondents were also

    asked to rate the level of satisfaction for each of these attributes. Each attribute was

    rated between a scale of 1 to 10, with 1 being the Worst and 10 being the Best. Work

    attributes ranked according to their level of satisfaction are:

    Satisfaction Level of Work Aspects

    Rank (2012) Rank (2013) Work AspectsScore

    (Out of 10)Total

    Respondent

    2 1 Good relations with colleagues 7.19

    3,568

    1 2 Safe working conditions 7.16

    3 3 Location of work 6.83

    5 4 Good relations with management 6.47

    4 5 Job security 6.45

    7 6 Interesting work 6.30

    6 7 Positive impact to the society 6.18

    8 8 Work-life balance 6.13

    9 9 Acceptable work demands 6.02

    10 10 Autonomy at work 5.74

    11 11 Salary 5.55

    12 12 Advancement opportunities 5.04

    7.19Good relations with colleagues

    7.16Safe working conditions

    6.83Location of work

    6.47Good relations with management

    6.45Job security

    6.30Interesting work

    6.18Positive impact to the society

    6.13Work-life balance

    6.02Acceptable work demands

    5.74Autonomy at work

    5.55Salary

    5.04Advancement opportunities

    /7SURVEY FINDINGS|The JobsCentral Work Happiness Indicator 2013

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    7.42Good relations with colleagues

    7.37Safe working conditions

    6.88Location of work

    6.74

    Good relations with management 6.67

    6.38Interesting work

    6.29Positive impact to the society

    6.26

    6.24

    Acceptable work demands

    5.94Autonomy at work

    5.51Salary

    5.23Advancement opportunities

    Millennial (Aged 29 and below)

    Gen X (Aged 30-45)

    7.04

    7.02

    6.84

    4.94

    5.56

    5.60

    5.84

    6.06

    6.08

    6.19

    6.30

    6.30

    Safe working conditions

    Location of work

    Good relations with management

    Job security

    Interesting work

    Positive impact to the society

    Work-life balance

    Acceptable work demands

    Autonomy at work

    Salary

    Advancement opportunities

    Baby Boomers (Aged 46-65)

    6.94

    6.85

    6.63

    4.67

    5.53

    5.67

    5.76

    5.91

    6.00

    6.14

    6.35

    6.36

    Good relations with colleagues

    Safe working conditions

    Location of work

    Good relations with management

    Job security

    Interesting work

    Positive impact to the society

    Work-life balance

    Acceptable work demands

    Autonomy at work

    Advancement opportunities

    Satisfied Work Aspects across Age Groups

    /8SURVEY FINDINGS|The JobsCentral Work Happiness Indicator 2013

    Job security

    Work-life balance

    Good relations with colleagues

    Salary

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    /9SURVEY FINDINGS|The JobsCentral Work Happiness Indicator 2013

    Overall Work Happiness Indicator Score

    Overall Work Happiness Score, Percentage Change (2013 vs. 2012)

    Overall Work Happiness Score, 2009 to 2013

    VeryUnhappy

    0%

    Overall

    WorkHappiness

    ModeratelyUnhappy

    25%

    ModeratelyHappy

    75%

    VeryHappy

    100%

    Neutral

    57.9

    50%

    Overall Work Happiness Score - % change vs. 2012

    Rank Happiness Score, 2012 Happiness Score, 2013 % Change

    Overall Work Happiness 59.8 57.9 3.1

    Year 2009 2010 2011 2012 2013

    Overall Work Happiness 56.4 55.5 57.4 59.8 57.9

    Overall Work Happiness Score - 2009 to 2013

    2009

    56.4

    VeryUnhappy

    2010

    55.5

    ModeratelyUnhappy

    2012

    59.8

    ModeratelyHappy

    2013

    57.9

    VeryHappy

    2011

    57.4

    0%

    25%

    75%

    100%

    50%Neutral

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    Work Happiness by Gender

    A Closer Look at the Work Happiness Indicator Scores

    Work Happiness by Age

    /10SURVEY FINDINGS|The JobsCentral Work Happiness Indicator 2013

    Work Happiness by Gender

    GenderHappiness Score,

    2009% Change(vs 2009)

    Happiness Score,2012

    % Change(vs 2012)

    Happiness Score,2013

    Male 56.8 1.7 61.0 5.3 57.8

    Female 55.9 4.1 58.7 1.0 58.1

    Work Happiness by Age

    AgeHappiness Score,

    2009% Change(vs 2009)

    Happiness Score,2012

    % Change(vs 2012)

    Happiness Score,2013

    16-20 - - 63.1 4.1 65.7

    21-30 55.9 5.9 60.0 1.3 59.2

    31-40 56.6 0.3 58.6 3.7 56.4

    41-50 57.5 2.1 59.6 5.7 56.2

    51-60 62.8 11.7 62.9 11.8 55.5

    61 and above 69.2 0.8 67.6 3.2 69.8

    Work Happiness Indicator Score - By Gender

    Overall Work Happiness,

    2013, 57.956.8

    61.0

    57.8

    Male

    55.9

    58.758.1

    Female

    Happiness Score, 2009 Happiness Score, 2012 Happiness Score, 2013

    Work Happiness Indicator Score - By Age

    Happiness Score, 2009 Happiness Score, 2012 Happiness Score, 2013

    Overall Work Happiness,2013, 57.9

    63.1 55.9

    56.6 57.5

    69.2

    62.8

    65.7 60.0

    58.6 59.6

    67.6

    62.9

    59.256.4 56.2

    69.8

    55.5

    16-20 21-30 31-40 41-50 51-60 61 and above

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    /11SURVEY FINDINGS|The JobsCentral Work Happiness Indicator 2013

    Work Happiness by Marital Status

    Work Happiness by Highest Academic Qualification

    Work Happiness by Highest Academic Qualification

    Highest Academic QualificationHappiness Score,

    2009% Change(vs 2009)

    Happiness Score,2012

    % Change(vs 2012)

    Happiness Score,2013

    GCE 'N' / 'O' Levels - - 59.2 3.6 57.0

    NITEC / Higher NITEC / NTC - - 57.9 2.5 56.4

    GCE 'A' Levels /Pre-University - - 59.6 0.1 59.6

    Diploma 55.7 2.0 59.9 5.2 56.8

    Post-graduate Diploma/ Advanced Diploma - - 59.9 1.5 60.8

    Bachelor's Degree 56.0 4.4 59.3 1.4 58.4

    Master's Degree 57.5 2.8 63.0 6.1 59.2

    PhD 62.2 7.9 66.2 13.4 57.3

    Other - - 60.5 4.4 57.8

    Work Happiness by Marital Status

    Marital Status Happiness Score,2009

    % Change (vs2009)

    Happiness Score,2012

    % Change(vs 2012)

    Happiness Score,2013

    Single/ Divorced/ Widowed - - - - 58.1

    Single/ Divorced/ Widowed, with kid(s) - - - - 57.2

    Married - - - - 57.7

    Married, with kid(s) - - - - 57.8

    Work Happiness Indicator Score - By Marital Status

    Happiness Score, 2013

    Overall Work Happiness,2013, 57.9

    58.1

    57.2

    57.857.7

    Single/ Divorced/Widowed, with kid(s)

    Married Married, with kid(s)Single/ Divorced/Widowed

    Work Happiness Indicator Score - By Highest Academic Qualification

    Overall Work Happiness, 2013, 57.9

    GCE N /O Levels

    59.257.9

    59.6 59.9 59.3

    63.0

    66.2

    59.9

    55.7 56.0

    57.5

    62.2

    57.0 56.4

    59.6 56.8 58.4 59.2 57.360.8

    NITEC / Higher NITEC/ NTC

    GCE A Levels /Pre-University

    Diploma Post-graduateDiploma/ Advanced

    Diploma

    Bachelors Degree Masters Degree PhD

    Happiness Score, 2009 Happiness Score, 2012 Happiness Score, 2013

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    /12SURVEY FINDINGS|The JobsCentral Work Happiness Indicator 2013

    Work Happiness by Type of Employment

    Work Happiness by Sector of Work

    Work Happiness by Type of Employment

    Type of Employment Happiness Score,2009

    % Change(vs 2009)

    Happiness Score,2012

    % Change(vs 2012)

    Happiness Score,2013

    Permanent 56.6 1.8 60.0 3.9 57.6

    Contract/ Temporary 54.9 5.9 57.8 0.5 58.1

    Part-time 56.8 5.9 63.3 5.0 60.1

    Internship 60.0 8.4 - - 65.0

    Work Happiness by Sector of Work

    Sector of WorkHappiness Score,

    2009% Change (vs

    2009)Happiness Score,

    2012% Change(vs 2012)

    Happiness Score,2013

    Government 58.5 2.6 60.0 0.1 60.0

    Private 55.9 3.8 59.7 2.8 58.1

    Work Happiness Indicator Score - By Type of Employment

    Overall Work Happiness,2013, 57.9

    56.6

    54.9

    56.860.060.0

    57.8

    63.3

    57.6 58.160.1

    65.0

    Permanent Contract/Temporary Part-time Internship

    Happiness Score, 2009 Happiness Score, 2012 Happiness Score, 2013

    Work Happiness Indicator Score - By Sector of Work

    Overall Work Happiness,2013, 57.9

    58.5 59.7

    60.0 60.0

    55.9

    58.1

    Government Private

    Happiness Score, 2009 Happiness Score, 2012 Happiness Score, 2013

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    /13SURVEY FINDINGS|The JobsCentral Work Happiness Indicator 2013

    Work Happiness by Level of Occupation

    Work Happiness by Level of Occupation

    Level of Occupation Happiness Score,2009

    % Change(vs 2009)

    Happiness Score,2012

    % Change(vs 2012)

    Happiness Score,2013

    Administrative/ Service Staff 55.4 4.7 56.0 3.6 58.0

    Associate Professional/ Technician 56.1 3.7 59.6 2.3 58.2

    Professional/ Executive 56.3 2.9 60.2 3.7 58.0

    Manager/ Director 59.0 2.6 64.4 10.8 57.5

    Other - - 61.6 8.5 56.3

    Work Happiness Indicator Score - By Level of Occupation

    Overall Work Happiness,2013, 57.9

    55.4 56.1 56.3

    59.0

    56.0

    59.6 60.258.0 58.2 58.0 57.5

    64.4

    Administrative/ Service Staff Associate Professional/Technician

    Professional/ Executive Manager/ Director

    Happiness Score, 2009 Happiness Score, 2012 Happiness Score, 2013

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    Work Happiness by Job Function

    Work Happiness by Job Function

    Job FunctionHappinessScore, 2009

    % Change(vs 2009)

    HappinessScore, 2012

    % Change(vs 2012)

    HappinessScore, 2013

    Research andDevelopment

    57.6 12.4 59.7 8.5 64.7

    ManagementTrainee

    - - 59.1 7.7 63.7

    Education/Training

    - - 62.7 1.9 61.6

    EventsManagement

    - - 61.4 0.0 61.4

    Compliance 52.9 14.8 65.5 7.2 60.8

    Health CareProvider

    - - - - 60.8

    BusinessDevelopment

    - - 63.8 5.6 60.2

    Science - - - - 60.1

    Consulting 58.2 2.6 61.1 2.3 59.7

    Management 57.9 3.1 61.7 3.3 59.7

    Writing/Editorial

    - - 54.2 9.3 59.3

    RiskManagement

    - - 61.5 4.2 58.9

    HumanResource

    56.8 3.5 61.0 3.5 58.8

    Marketing 56.5 3.6 62.4 6.3 58.5

    Engineering - - 59.0 0.9 58.5

    Analyst - - - - 58.1

    Design/Creative

    - - 61.3 6.3 57.5

    Public Relations 58.8 2.4 63.2 9.2 57.4

    IT Systems/Support

    - - 60.0 4.7 57.2

    Accounting/Audit

    - - - - 57.2

    Sales 57.3 0.5 60.3 5.3 57.1

    Finance 55.7 2.4 57.9 1.4 57.0

    Administrative 55.8 2.2 57.7 1.1 57.0

    QualityAssurance

    - - - - 56.9

    CustomerService

    - - 58.9 3.7 56.7

    Military Service/UniformedGroup

    - - - - 54.8

    Operations 55.8 2.0 59.5 8.1 54.7

    Production - - - - 54.3

    Legal 56.9 5.7 60.6 11.5 53.7

    Merchandising/Purchasing

    - - 54.8 2.2 53.6

    Supply Chain/Distribution

    - - - - 52.0

    Other - - 60.1 12.0 52.9

    Research and Development

    Management Trainee

    Education/ Training

    Events Management

    Compliance

    Health Care Provider

    Business Development

    Science

    Consulting

    Management

    Writing/ Editorial

    Risk Management

    Human Resource

    Marketing

    Engineering

    Analyst

    Design/ Creative

    Public Relations

    IT Systems/ Support

    Accounting/ Audit

    Sales

    Finance

    Administrative

    Quality Assurance

    Customer Service

    Military Service/Uniformed Group

    Operations

    Production

    Legal

    Merchandising/ Purchasing

    Supply Chain/ Distribution

    57.6

    52.9

    58.2

    57.9

    56.8

    56.5

    58.8

    57.3

    55.7

    55.8

    55.8

    56.9

    59.7

    65.5

    61.1

    61.7

    61.0

    62.4

    63.2

    60.3

    57.9

    57.7

    59.5

    60.6

    54.8

    58.9

    60.0

    59.0

    61.3

    54.2

    61.5

    63.8

    59.1

    62.7

    61.4

    64.7

    60.8

    59.7

    59.7

    58.8

    58.5

    57.4

    57.1

    57.0

    57.0

    54.7

    53.7

    53.6

    52.0

    54.3

    56.7

    54.8

    56.9

    57.2

    57.2

    58.5

    57.5

    58.1

    59.3

    58.9

    60.2

    60.1

    60.8

    63.7

    61.6

    61.4

    Happiness Score, 2009 Happiness Score, 2012 Happiness Score, 2013

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    Work Happiness by Industry

    Work Happiness by Industry

    Industry of Work Happiness Score,2009

    % Change(vs 2009)

    Happiness Score,2012

    % Change(vs 2012)

    Happiness Score,2013

    Manufacturing 55.6 1.9 57.9 2.1 56.6

    Construction 54.8 10.2 61.8 2.3 60.3

    Services 57.9 0.3 59.9 3.6 57.8

    Public Administration & Education - - 62.4 3.2 60.4

    Arts, Entertainment & Recreation 69.0 14.0 62.0 4.3 59.3

    Professional, Scientific & TechnicalServices

    58.4 0.2 60.9 3.9 58.5

    Information & Communications 60.6 4.0 60.1 3.1 58.2

    Real Estate Services 62.4 7.6 60.2 4.2 57.6

    Administrative & Support Services 56.1 2.6 57.10.9

    57.6Health & Social Services - - 61.3 6.7 57.2

    Financial & Insurance Services 56.3 0.9 59.1 3.8 56.8

    Wholesale & Retail Trade 57.3 0.9 56.7 0.1 56.8

    Accommodation & Food Services 56.2 0.7 64.0 11.6 56.6

    Transportation & Storage 54.9 2.2 57.3 6.3 53.7

    Other Service Activities (Repair/Maintenance/ Laundry/ Hairdressing/Beauty/ Funeral/ Wedding)

    - - 59.3 1.9 58.2

    Other Industries - - 61.2 0.5 61.5

    Work Happiness Indicator Score - By Main Industry

    Work Happiness Indicator Score - By Service Industry

    Overall Work Happiness,2013, 57.9

    54.8

    57.9

    61.859.960.3

    57.8

    Manufacturing Construction Services

    Happiness Score, 2009 Happiness Score, 2012 Happiness Score, 2013

    55.6

    57.956.6

    Public Administration& Education

    Arts, Entertainment& Recreation

    Professional,Scientific &

    Technical Services

    Information &Communications

    Real Estate Services

    Administrative &Support Services

    Health & SocialServices

    Financial &Insurance Services

    Wholesale & RetailTrade

    Accommodation &Food Services

    Transportation &Storage

    Other ServiceActivities

    62.4

    69.0

    58.4

    60.6

    62.4

    56.1

    56.3

    57.3

    56.2

    54.9

    61.3

    60.4

    62.0

    60.9

    60.1

    60.2

    57.1

    59.1

    56.7

    64.0

    57.3

    59.3

    57.2

    59.3

    58.5

    58.2

    57.6

    57.6

    56.8

    56.8

    56.6

    53.7

    58.2

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    www.jobscentral.com.sgJobsCentral is a company.

    /16SURVEY FINDINGS|The JobsCentral Work Happiness Indicator 2013

    Work Happiness by Years of Experience

    Work Happiness by Years of Experience

    Years of ExperienceHappiness Score,

    2009% Change (vs

    2009)Happiness Score,

    2012% Change(vs 2012)

    Happiness Score,2013

    0 to 4 55.8 6.5 59.8 0.6 59.5

    5 to 9 56.5 3.6 58.5 0.1 58.6

    10 to 14 58.1 1.0 59.7 3.8 57.5

    15 to 19 58.8 7.5 61.7 11.8 54.4

    20 to 24 56.2 1.2 60.9 8.8 55.5

    25 to 29 64.9 18.4 64.4 17.8 53.0

    30 to 34 62.0 8.6 60.8 6.7 56.7

    35 to 39 53.6 9.6 72.6 19.1 58.7

    40 or more - - 69.6 16.8 57.9

    Work Happiness Indicator Score - By Years of Experience

    Overall Work Happiness,2013, 57.9

    55.856.5 58.1

    58.8 56.2

    62.0

    53.6

    64.9

    59.858.5 59.7

    61.760.9 60.8

    72.6

    69.6

    64.4

    59.558.6

    57.5

    54.4

    55.5 56.758.7

    57.9

    53.0

    0 to 4 5 to 9 10 to 14 15 to 19 20 to 24 25 to 29 30 to 34 35 to 39 40 or more

    Happiness Score, 2009 Happiness Score, 2012 Happiness Score, 2013

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    www.jobscentral.com.sgJobsCentral is a company.

    Work Happiness by Gross Monthly Salary

    Work Happiness by Gross Monthly Salary

    Gross Monthly SalaryHappiness Score,

    2009% Change (vs

    2009)Happiness Score,

    2012% Change(vs 2012)

    Happiness Score,2013

    0 - 999 54.5 13.7 62.3 0.6 62.0

    1,000 - 1,999 56.0 1.6 57.7 1.5 56.8

    2,000 - 2,999 55.2 2.4 58.4 3.1 56.6

    3,000 - 3,999 56.4 3.4 59.9 2.7 58.3

    4,000 - 4,999 57.4 1.3 60.0 5.6 56.7

    5,000 - 5,999 60.1 5.2 62.3 8.6 57.0

    6,000 - 6,999 59.5 1.5 62.6 6.3 58.7

    7,000 - 7,999 57.4 5.9 62.4 2.6 60.8

    8,000 - 8,999 60.5 4.0 68.2 14.9 58.0

    9,000 - 9,999 56.1 0.9 56.2 0.6 56.6

    10,000 and above 58.3 8.6 63.0 0.4 63.3

    Work Happiness Indicator Score - By Gross Monthly Salary

    Overall Work Happiness,2013, 57.9

    54.556.0 55.2

    56.457.4

    59.5 57.4

    60.1

    62.3

    57.7 58.4

    59.9 60.0

    62.6 62.4

    60.5

    62.3

    62.0

    56.8 56.6

    58.3 56.7 58.7

    60.8

    68.2

    58.0

    56.1

    56.2

    56.658.3

    63.063.3

    57.0

    0 - 999 1,000 -1,999

    2,000 -2,999

    3,000 -3,999

    4,000 -4,999

    5,000 -5,999

    6,000 -6,999

    7,000 -7,999

    8,000 -8,999

    9,000 -9,999

    10,000 andabove

    /17SURVEY FINDINGS|The JobsCentral Work Happiness Indicator 2013

  • 8/10/2019 2013 JobsCentral Work Happiness Indicator Survey Report

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    www.jobscentral.com.sgJobsCentral is a company.

    The JobsCentral Group, a CareerBuilder company, owns one of the largest job portals in Singapore that targets

    experienced professionals. Our variety and mix of channels and services to employers and advertisers cover

    entire manpower, scholarship and student recruitment cycles, allowing us to reach over 3 million people

    yearly. The platforms we offer include the full spectrum of print, online, mobile and event mediums.

    The JobsCentral Group conducts annual surveys that gather valuable information about students,

    professionals and employers. Results of these large-scale surveys are widely covered by the media and

    monitored by HR professionals, CEOs and leaders in the civil service. We also provide end to end customised

    survey/intelligence services for our clients.

    About JobsCentral Group

    Appendix|The JobsCentral Work Happiness Indicator 2013 /18

    The surveys we conduct include:(To purchase any of our reports, please contact JobsCentral at 6778

    5288 or email [email protected])

    The BrightSparks Scholarship Rankings & Career Survey

    Scholarship, higher education and career preferences ofpotential scholarship recipients

    Targets GCE A Levels/IB graduates, final year polytechnicstudents and year 1 and 2 undergraduates

    The JobsCentral Employers of Choice Survey (University Edition)

    Singapores largest survey about employer and careerpreferences of entry-level graduates

    Targets current undergraduates and recent graduates withinthe last three years from NTU, NUS, SMU, SUTD and SIT.

    The JobsCentral Employers Survey

    Hiring trends and HR issues of employers are studied Target respondents for the survey include employers, hiring

    managers and HR personnels

    The JobsCentral Work Happiness Indicator

    Measures how happy employees are in Singapore Attracts keen interest from the media, politicians, public

    service officials and the general public

    JobsCentral Learning Survey

    Ranks the top private education providers and the highereducation preferences of the working crowd

  • 8/10/2019 2013 JobsCentral Work Happiness Indicator Survey Report

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    Products and services by the JobsCentral Group:

    www.jobscentral.com.sgOne of the countrys largest job portals with over 1 million

    registered jobseekers. Every month, JobsCentral enjoys 8 million

    page views, 15,000 new jobseeker signups and processes over

    200,000 job applications. In addition, JobsCentral Mobile brings

    jobs and higher education courses to all iPads, iPhones and

    Android phones.

    www.jobscentral.com.sg/careerfair

    Since 2006, the JobsCentral Career & Education Fair has been the

    must-visit event for serious jobseekers and education-minded

    people in Singapore. The next edition will be held at Suntec

    Convention Centre from 5th to 6th July 2014 and is expected to

    attract over 50,000 quality visits with the majority of participants

    having at least diplomas and degrees.

    brightsparks2013

    BRIGHTSPARKS 2013 (VOL.2)www.brightsparks.com.sg

    IvanTanShiHan,EDBMid-TermScholarS$8.00

    9770219932706

    POSTIT

    Whointhe WorldofScholarshipsFeaturingMore Than80ScholarsfromA*STAR,STEngineering,andMany,Many More!

    TheWhos

    fromUniversityStudentsand TweetstoTickleYourFunny Bone!

    Cute Confessions

    Scholars,LearnHowtoYourFinancesWisely

    RatedMfor Money

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    BrightSparksScholarshipandEducationSurvey2013

    IvanTanShiHan,

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    As an EDB Scholar,I get first-handexposure to andvaluable insightinto the workingsof global business learning thatsdefinitely beyondthe classroom!

    brightsparks

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    SCHOLARSHIPSREVEALED!

    ALL YOUNEED TOKNOWABOUTSCHOLARSHIPSMorethan100scholarshipsfeaturedfromSingaporeTourismBoard,Singtel,PeoplesAssociation,NParksandmore!

    NurAniszahBteSapari,SingTelGroup

    6activitiesandclubs

    youneverknewlocaluniversitiesoffered

    MOST

    Findoutwhich organisationsranktopsandmore

    SURVIVAL

    The101onsurviving yourfreshmanyear

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    ALL YOUNEED TOKNOWABOUTS HOLARSHIPSMorethan100scholarshipsfeaturedfromSingaporeTourismBoard,Singtel,PeoplesAssociation,NParksandmore!

    NurAniszahBteSapari,SingTelGroup

    6activitiesandclubs

    youneverknewlocaluniversitiesoffered

    M

    Findoutwhich organisationsranktopsandmore

    RVIVAL

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    GUIDE

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    9770219932706

    BrightMinds Vol 19: The Polytechnic Edition

    Alltheseandmoreatbrightminds.jobscentral.com.sg!

    HigherEducationOpportunities.Entry-level Jobs.S$6.00

    9770219932706

    NurElenaBinteShahruldinNTUCFirstCampus

    Co-operativeLimited

    Over20students

    fromKaplan,NUSandSUTDshare

    theirexperiences

    Going fora degree?

    forgettingintoyoursuperiorsgoodbooks

    Decodingyour boss4 Tips

    Well helpyou cope

    Jugglingwork andstudy?

    exciting opportunities

    from MinistryofForeignAffairs,

    CapellaSingapore,ChangiAirportGroupandmore!

    Check out

    www.brightsparks.com.sgOver 90% of top JC, Polytechnic and

    University students use BrightSparks

    every year. BrightSparks attracted

    over 1.3 million page visits during

    the period 1 May 2012 to 30 April

    2013, and processed over 19,000

    scholarship applications. 2 issues

    of BrightSparks Magazine are

    distributed every year, while the

    BrightSparks Forum is very popularwith current and aspiring students

    and scholars.

    brightminds.jobscentral.com.sgJobsCentral BrightMinds is a dedicated

    online career portal exclusively for

    students and graduates looking

    for internships, jobs and highereducation opportunities. Targeted

    at fresh graduates and alumni of

    local universities, polytechnics and

    ITEs, JobsCentral BrightMinds also

    offers a print magazine (JobsCentral

    BrightMinds Magazine) which is

    published twice a year, and includes

    features of premium employers

    looking to hire tertiary graduates.

    learning.jobscentral.com.sgJobsCentral Learning is Singapores #1 learning portal with

    thousands of courses, an A-Z Course Directory and the popular

    Learning Deals. From diploma, degree and post-graduate

    academic programmes to corporate and self-improvement

    courses, we have something for everyone.

    Appendix|The JobsCentral Work Happiness Indicator 2013 /19