2013 CORPORATE SUSTAINABILITY REPORT - Agrifirm · 2013 Corporate Sustainability Report 3 PCEREfA In January 2014, the headlines in various Dutch newspapers reported that ... become

2013 Corporate Sustainability Report 1

link to success

2013 CORPORATE SUSTAINABILITY REPORTJune 2014

2 2013 Corporate Sustainability Report

2013 CORPORATE SUSTAINABILITY REPORT

June 2014

In this Corporate Sustainability Report, Agrifirm reports on its sustainabi-

lity policy and the accomplishments realised in this domain in 2013. The

report is published yearly and concerns all companies within the Agrifirm

Group, unless indicated otherwise for specific components. The previous

report was published in April 2013.

The guideline used in preparing the report is the Global Reporting Ini-

tiative (GRI), the international guideline for sustainability reporting. This

report was prepared in accordance with the GRI G4 Guideline.

For additional information about Agrifirm’s sustainability policy, please

contact Ruud Tijssens, Director Corporate Affairs, Strategic R&D and CSR,

[email protected], or at T +31 (0)88 488 29 00.


PREfACE

In January 2014, the headlines in various Dutch newspapers reported that

the export value of the Dutch arable farming and horticultural sectors

rose to record levels in 2013. It was an excellent achievement in the midst

of a global economic crisis. A result that shows that our agricultural sector

is highly capable. At the same time we are aware of the social debates

concerning our sector. With the elimination of the product boards in 2014,

we are more than ever before aware of the importance of collaboration

and the need to focus on sustainability. This is the only way in which we

can count on support within society and in which we can be successful

as a company.

The entrepreneurial spirit that so clearly characterises the agricultural

sector is also evident at Agrifirm. Our ambition is to be the best company

in our market and to use this as a basis for growth in terms of the number

of customers and profitability. We supply the highest possible added value

to our customers and do this at the lowest possible costs. A sustainable

way of working and providing our customers with sustainable solutions

form an integral part of our strategy. To achieve this we continuously

critically review our own organisation and we keep a clear focus on

opportunities within the Netherlands and abroad. For example, we made

acquisitions in Serbia and Brazil in recent years.

Expert and motivated employees are indispensable to us. This is why we

continuously invest in our people. In 2013 we conducted our second

employee satisfaction survey. The results were positive: the percentage of

employees that gave general satisfaction a score between 7 and 10 rose

from 69 percent in 2011 to 79 percent in 2013. We are devoting efforts to

the further development of our employees and employee satisfaction.

Last year we organised our logistics to be more flexible and efficient. We

introduced the concept of working according to IDEX (Integrated Daily

Execution) principles. Agrifirm’s new motto is ‘efficient when possible,

haste when necessary’. Through means of more efficient scheduling, we

now require fewer kilometres per tonne of delivered product. One of the

improvements is the full service delivery of products to the customer.

This means that products do not first have to be transported to a pick-up

depot via a central warehouse or production site.

Agrifirm continuously contributes to more sustainable arable farming and

livestock farming by introducing new product concepts. For example,

Agrifirm Feed introduced the new feed concept SOLIQ at the beginning

of 2013. This is the first wet feed for laying hens that contributes to

healthier animals, while reducing the use of antibiotics.

Agrifirm Plant introduced the Thermoseed Method in 2013. Following

a trial phase in which treated seed from Sweden was sown in the

Netherlands, Agrifirm Plant rolled out the treatment method for cereal

seeds on a large scale in the Netherlands. The treatment removes any

moulds from cereal seeds without using any chemicals as a result of

which it is perfectly suited for organic farming. For the optimal application

of fertilisers, Agrifirm Plant introduced iSeed to the market. This is an

innovative method for coating corn seeds with fertilisers that reduces the

level of fertiliser phosphate used in row fertilising.

We are convinced that the provision of these and other sustainable

products and concepts to our customers, energy efficient processes,

sustainably produced raw materials, healthy quality products and satisfied

employees are inextricably linked to the success of our customers and our

business. Now and in the future.

Ton Loman,

CEO Agrifirm


TABLE Of CONTENTS

1. Agrifirm, a link to success 5

1.1 Our mission 5

1.2 Acquisitions and partnerships 5

1.3 Cooperative days 6

2. Opting for sustainability 7

2.1 Links in the chain 7

2.2 Collaboration with stakeholders 7

2.3 Anchoring policy 8

2.4 Customer satisfaction survey 8

2.5 Veldleeuwerik Foundation 8

2.6 Agrifirm member of SAI Platform 8

3. Working on sustainable raw materials 9

3.1 New sustainable feed concepts 9

3.2 Brewing barley from sustainable cultivationt 9

3.3 Growth of responsible soy 9

3.4 Regional soy cultivation 9

3.5 Introduction of responsible sowing seed 10

3.6 Responsible use of crop protection products 10

3.7 Reuse of residual products from the food industry 10

4. Efficient production and logistics 11

4.1 Energy Efficiency Index results 11

4.2 CO2-emissions 12

4.3 More energy-efficient transport 12

4.4 Generation of sustainable energy 12

4.5 Feedmiles and landuse 12

5. Enabling plants and animals to perform 13

5.1 Investing in manure processing 13

5.2 Organic fertilisers 13

5.3 Phosphate reduction 13

5.4 KringloopWijzer 14

5.5 New feed concepts for well-performing animals 14

5.6 New fertiliser concepts for healthy crops 15

5.7 Research for better crops 17

5.8 Contribution of innovation projects to sustainability 17

6. Contributing to a sustainable consumer supply 18

6.1 Improving animal health 18

6.2 Organic and Non-organic learning from each other 18

6.3 New innovation fund for growers 18

6.4 WeideKompas (grazing compass) 19

6.5 Carbon footprinting 19

6.6 Food safety 19

6.7 Agrifirm Sustainability Wiki 19

7. The foundation for success 20

7.1 Employee Opinion Survey 20

7.2 Personnel complement 20

7.3 Best employer election 20

7.4 Project leadership@agrifirm 20

7.5 Young employees, Young Potentials 20

7.6 Family days 20

7.7 Working Together on Success II 21

7.8 Participating in sports at Agrifirm 21

7.9 Agrifirm specialists on mission 21

7.10 Performance management 21

7.11 Safety policy 22

7.12 Accidents and absence due to illness 22

7.13 Codes and regulations 22

Appendix: GRI G4 Contents 24

Appendix: Memberships in (sector) associations, national 27

and international interest groups

Appendix: Environmental KPIs 29

Appendix: Social/HR KPIs 35


Agrifirm is a cooperative in which approximately 17,500 Dutch

enterprising farmers and growers have bundled their strengths.

With success: the cooperation provides numerous sustainable

benefits with regard to high-quality products such as animal feeds,

sowing seeds, fertilisers and crop protection products.

Agrifirm functions as a ‘link to success’ for farmers and growers and

focuses on livestock farming, arable farming and horticulture throughout

the Netherlands. The number of agricultural and horticultural farms

has decreased, which is why we have once again critically reviewed our

member base. We supply products and services in support of animal feeds

and crop production with our subsidiaries that operate throughout the

world. Our differentiating capacity: we always think in terms of customer-

oriented solutions and aim for the best possible result. The key focus of our

employees in this respect is on ‘passion for our profession’, ‘working towards

tomorrow’ and on ‘on top of things’.

1.1 Our mission

Member interests are a top priority for Agrifirm. This is why Agrifirm’s

mission is to create sustainable value for members. We support farmers

and growers with sustainable, profitable concepts to enable them to

achieve optimal results. The enhanced value produced by the cooperative

flows back to our members through profit distribution.

1.2 Acquisitions and partnerships

Various changes took place in 2013. For example, four companies were

acquired: the acquisition of Nutreco Hungary in Környe, de acquisition of

the Serbian companies Sto Posto (35 percent) and Novi Mix (51 percent)

and the acquisition of Metachem Nutrientes in Brazil in December. In

addition, Agrifirm entered into a partnership with the German trading

company BayWa. We jointly established the new farm mechanisation

company Agrimec. Abemec, Agrifirm’s mechanisation company, will

become a 100-percent owned subsidiary of Agrimec.

Furthermore, Agrifirm and the Swedish company Landmannen Landbrük

expanded their research partnership with Felleskjøpet Forutvikling, a

subsidiary of the three Norwegian Felleskjøpet cooperatives. In this way

the companies strengthen their leading positions in the area of research

into new products and feed concepts.

Agrifirm Feed sold its 50-percent share in Subli, a company that sells horse

feed on the Dutch market. Agrifirm also sold its minority interest in Agrovision.

1. AgRIfIRm, A LINk TO SUCCESS

Districts

Council ofmembers

Youth council

Cooperative boardRoyal Cooperative

Agrifirm U.A.

Supervisory boardAgrifirm Group BV

Shareholdersmeeting Agrifirm

Group BV

AgrifirmInnovation Center

Agrifirm Group BV

AgricultureCompound Feed Co-producten Specialities

Agrifirm Feed,The NetherlandsAgrifirm Belgium

AgrifirmDeutschland

Agrifirm PolskaAgrifirm

MagyarországSto Posto*

*minority interest

Agrifirm Plant,The Netherlands

AgrifirmDeutschland

Agrifirm Co-products

(Bonda)

Nuscience Group

AbemecAgrifirm ExlanNutriControl

OldambtWinkel BV

Agri RetailSchothorst

PlukonHolland Malt

Services Participations

=

=

Members Royal Cooperative Agrifirm U.A.

Organisational chartRoyal Agrifirm Group

Agrifirm comprises six divisions:

> Feed Division: production and sale of animal feeds; consultancy

and research.

> Plant Division: sale of sowing seeds, fertilisers, crop protection products;

sale of cereals, onions and carrots; consultancy and research.

> Co-products Division: processing of high-quality residual products from

the food industry into (raw materials for) animal feeds.

> Specialties Division: production of premixes, mineral mixes, protein-rich

raw materials and nutritional concepts for animal feed.

> Service Division: sale of agricultural machines; technical and legal

agricultural advice, nutrition-related research; production and sale of

artificially dried fodder legumes and straw products; sale of agricultural

consumer products.

> Participating Interests Division: minority interests in several companies.


1.4 Agrifirm Facts and Figures

> Cooperative with over 17,500 members.

> Executive Board: three members.

> Managed by a Supervisory Board: eight members.

> Various subsidiaries operating in the Netherlands, Belgium, Germany,

France, the United Kingdom, Spain, Hungary, Poland, Ukraine, Serbia,

Romania, Bulgaria, Russia, Brazil and China.

> Net revenue € 2,532 billion.

> Net profit € 20.4 million.

Sales volume (x 1,000 tonnes) (table)

Compound feeds 4,109

Co-products 2,508

Premixes & concentrates 442

Cereals, potatoes, onions and carrots 688

Fertilisers 377

Organic fertilisers 525

Crop protection products (€ millions) 119.8

Composition of Personnel Complement

Total number of FTEs in 2013 3,005

Total number of employees 3,421

Job Families

Management 3.3 %

Commerce 36.8 %

Staff, Support 14 % and Services

Research and 5.3 % Innovation

Operations 32.3 %

Other 7.6 %

Gender

Male 75,7 %

Female 24,3 %

Employment Contract

Indefinite 86 %

Definite 14 %

Age

< 29 25 %

30-50 49 %

> 51 26 %

Distribution of Total Number of Employees

Agrifirm Group BV 65

Agrifirm Plant 269

Agrifirm Co-products 212

Agrifirm Feed 654

Abemec 231

Agrifirm Belgium 35

Nuscience Group 709

Oldambt BV 29

Agrifirm Deutschland 201

Agrifirm Exlan 35

Agrifirm Polska 121

NutriControl 82

Agrifirm Magyarország Zrt. 130

Agrifirm Winkel BV 648

Total 3.421 Employees

1.3 Cooperative days

Members are the most important stakeholders of our cooperative. This is

why we once again organised the Agrifirm Members’ Days in 2013. We

presented the results of the previous year and the prospects for the coming

year for discussion at ten different locations throughout the country.

Participants this year had the option of attending various workshops on

divergent topics: pride and entrepreneurship, successful cultivation, social

media, fertilisers and minerals, raw materials, key cultivation factors and

opportunities for health concepts. Approximately 2,250 members took

part in the Members’ Days. In addition to the substantive portion, there

was also time for mutual contacts and inspiring speakers from outside the

sector.

Agrifirm organised the third consecutive Young People’s Day for young

agricultural farmers. The theme this year was: ‘What can I expect for 2050?’

Approximately 400 young farmers from the agricultural and horticultural

sectors actively participated in this day. There was debate concerning the

challenge of feeding 9 billion people in 2050.


Sustainability and innovation are key pillars of Agrifirm’s strategy.

The core of our activities is to connect with the environment in which

the company, its customers and members operate. It is therefore our

ambition to be part of sustainable food chains with our business

operations and to contribute in this way to a future-proof and

profitable agricultural and horticultural sector. We view investing

in sustainability as an important prerequisite for continuity. For our

own enterprise, as well as that of farmers and growers.

Our farmers and growers operate in extremely competitive markets. Prices

for dairy, meat, eggs, cereals and other products are set on international

markets that are very competitive. Creating sustainable operations often

goes hand-in-hand with improvements in efficiency and consequently

contributes to improving the result. Sustainable solutions therefore must

be financially profitable as well. This basic premise does not represent an

obstacle to our ambition; instead it sharpens our focus. Our innovation

strategy in many places matches our sustainability strategy. For example,

we are working on the more efficient food production using healthy

plants, we are striving for healthy soil and healthy animals and we make

optimal use of residual flows from the food industry.

2.1 Links in the chain

Characteristic of our sustainability strategy is that we, as a company, not

only scrutinise our own operations. We are engaged in intensive discussions

with other links in the chain: ranging from far-reaching cooperation with

the suppliers of our raw materials to coordination with the producers and

suppliers of the products that end up on the consumer’s table.

Every link has its issues and opportunities for increasing the level of

sustainability. For example in the area of energy consumption, emissions

and impact on biodiversity.

Agrifirm is consistently looking for themes where it can have a

considerable positive influence. We believe that our contribution must

originate from within our core competencies: feeding plants and soil, and

feeding animals. Our employees have a key role to play in this regard. Their

safety, welfare, commitment and motivation form the core of sustainable

enterprise.

In this report we highlight our vision and accomplishments in 2013 for each link.

2.2 Collaboration with stakeholders

Agrifirm operates in a large number of markets, ranging from the

animal feed industry to the sale of crop protection products. So we can

optimally fulfil our role, collaborating with stakeholders in these markets

and involving them in our policy is of key importance. This is why we

participate in joint ventures, enter into (long-term) agreements, organise

meetings and workshops and participate in research projects. Our key

stakeholders are the cooperative’s members and customers. However,

suppliers and producers, research centres, development organisations

and partners in the chain are also indispensable to us. In the back of this

report you will find an elaborate overview of our key stakeholder contacts.

2. OPTINg fOR SUSTAINABILITY

Our employees, the foundation of success

Working on Sustainable Raw

Materials

Contributing to a Sustainable

Consumer Supply

Enabling Plant and Animal erformance

Efficient Production

and Logistics

AgRIfIRm’S fOUR SUSTAINABILITY LINkS


2.3 Anchoring policy

We want to anchor our sustainability policy in the core activities of our

organisation. Especially our operating companies are responsible for

achieving this. We realise innovations in collaboration with the Agrifirm

Innovation Centre (AIC) and other innovation departments within our

subsidiaries. They are driven by issues experienced by members that are

related to actual practice. The Corporate Affairs department acts as the

driver for the development of policy and is responsible for implementing

strategic initiatives at the corporate level.

2.4 Customer satisfaction survey

It is very important to Agrifirm to know what our customers think about

us. We check this continuously on the basis of our daily activities, such

as the customer contacts of our specialists and sales support, as well as

at all kinds of customer meetings, such as sector councils or Members

Council meetings. In addition, Agrifirm Plant conducts a general

customer satisfaction survey every two years. In 2013 the survey showed

that 84 percent of customers is satisfied. Customers indicate that Agrifirm

Plant represents a reliable organisation with a great deal of knowledge.

Furthermore, the survey produced a number of useful recommendations,

such as the need to improve complaint processing. The findings were

shared within the company and involved a discussion of the areas of

strength and the areas for improvement.

The other companies also use regular surveys designed to better align

their products and services to customer needs. For example, Abemec has

identified the need for improving communication about service delivery

and waiting times as its most important area for improvement. In 2013

NutriControl also started to structurally conduct customer satisfaction

surveys. BV Oldambt assessed customer satisfaction levels through means

of personal interviews with large customers.

2.5 Veldleeuwerik foundation

The Veldleeuwerik Foundation is an independent foundation for

promoting the sustainability of the arable farming sector. In addition to

approximately 450 farmers, a large number of parties from the chain,

primarily companies from the food industry, are also involved in this

foundation. Agrifirm Plant is co-founder of this foundation, which has

since shown strong growth, and remains closely involved. Agrifirm Plant’s

Director is a co-member of the Foundation’s Board and multiple Agrifirm

Plant consultants are accredited. These consultants guide arable farmers

in preparing their sustainability strategies.

2.6 Agrifirm member of SAI Platform

In 2013 Agrifirm became a member of the ‘Sustainable Agriculture

Initiative Platform’ (SAI Platform). The platform promotes better links

between food producers and farmers and growers. The SAI Platform

is primarily composed of large international food producers and

supports the development of sustainable agriculture. The SAI Platform

develops, for example, globally applicable standards and calculation

methods for collecting quantitative information about sustainability.

Agrifirm wants to use its knowledge of farming practices to develop

practically applicable methods.


Sustainable production starts at the front-end of the chain: at

the production of raw materials. Agrifirm actively promotes the

cultivation of responsibly produced raw materials and propagating

materials. For example, we meet with our suppliers to discuss the

responsible procurement of raw materials and pioneer the creation

of new chain concepts. We also increase the economic value of large

quantities of residual products released by the food and biobased

industry by transforming them into high-quality animal feeds.

In terms of all these activities it is important that they produce

demonstrable environmental gains.

3.1 New sustainable feed concepts

In 2013 Agrifirm, together with Bonda and Roxell, introduced a new

feed concept for laying hen poultry: SOLIQ. This concept, for the first

time, makes it possible to use wet feeds for laying hen poultry. SOLIQ

contributes to a more sustainable poultry farming sector in various

ways. Wet nutrition yields benefits for the welfare of hens by ensuring

that all animals receive the same nutrients. Furthermore, research

conducted by the Agrifirm Innovation Centre shows that the CO2

emission of SOLIQ is 5.1 percent lower in comparison to traditional

feeds. This is because SOLIQ contains 11 percent more co-products.

Bonda, one of Agrifirm’s subsidiaries, is the only company in the

world that produces wet, stackable compound feed for cattle. The

innovative feed combines the benefits of several liquid, dry and

stackable products/by-products. This enhances the possibilities of

incorporating by-products from the food industry into cattle feed.

Porridge is often used as a feed in the pig farming sector. As a new

way of feeding porridge, Agrifirm Feed developed the Solid Index. The

most important advantage of this new concept is the homogeneity

of the porridge, resulting in more uniformity in the feed intake of

the animals. This has a positive impact on the health and growth of

the pigs. In addition less water is needed with the Solid Index, which

results in less manure. In addition, Agrifirm Feed supplies farm-specific

supplementary mixes.

3.2 Brewing barley from sustainable cultivation

In 2012 Heineken Netherlands, Holland Malt and Agrifirm Plant jointly

started up the ‘Brewing Barley from Sustainable Crops in the Netherlands’

project. The project originated from the Veldleeuwerik Foundation and

its objective is to stimulate the sustainable barley-malt-beer chain in the

Netherlands. The development of new varieties is very important for this

project. These varieties must have very good growing properties, such as

disease resistance and robustness, as well as have high yield potential and

processing properties. Agrifirm Plant tests varieties in actual practice and

in this way is taking steps towards sustainable cultivation. The chain is on a

proper track. Almost 4,000 tonnes of brewing barley were produced in the

first year. In 2013, the second growing year, approximately 8,000 tonnes

of brewing barley were produced. Due to the fact that increasingly more

growers are joining, the production of sustainable growth is expected to

reach 10,000 tonnes in 2014.

3.3 Growth of responsible soy

Soy is an important raw material for protein-rich animal feed. The demand

for soy for use in food, animal feed and as a biofuel is sharply increasing

throughout the world. This is increasing the area cultivated with soy,

particularly in South America. It is important that this cultivation is not

at the expense of the tropical rain forest and other valuable natural areas.

The entire Dutch animal production chain is collaborating as part of the

‘Chain Transition to Sustainable Soy’ project to make the use of sustainably

grown soy a common practice on the Dutch market by 1 January 2015.

Sustainable soy is grown with a focus on nature conservation, biodiversity,

responsible use of crop protection products, proper working conditions

and respect for local land rights. Agrifirm has been involved in this issue for

years and fulfils an important role in this respect via its sector organisation

Nevedi and the overarching European Feed Manufacturers’ Federation

(FEFAC). For example, we provide a board member for the Round Table of

Responsible Soy (RTRS). The RTRS is a multi-stakeholder consultation body

in which producers, processors and NGOs collaborate on the realisation

of a sustainable soy chain on the basis of a quality management system.

We were also present at the Cargill Soy Learning Journey in Brazil in our

capacity as a member of FEFAC’s Board. The trip included visits to the soy

fields in Brazil, as well as workshops. The result is a white paper published

on the internet that contains jointly developed positions and scientifically

verified facts about soy. The white paper is intended for policy makers

who can use it to make responsible decisions related to the trade in this

raw material.

Dutch companies collectively purchased over 417,000 tonnes of

responsibly grown soy in 2013. This amounts to almost one quarter of

the total soy consumption in the Netherlands. In comparison to 2012, the

total purchase of certified soy almost doubled: there was an increase of

230,000 tonnes.

3.4 Regional soy cultivation

Agrifirm is supporting the development of the soy cultivation and

processing sector in Northwest Europe. Agrifirm Plant has been

researching the practicability of growing soy varieties under conditions

in the Netherlands. To date this has resulted in adding two varieties to the

Dutch list of varieties and in 2013 Agrifirm initiated a unique practical soy

trial. During this practical trial, specially trained Agrifirm Plant specialists

provided guidance to eleven starting soy growers. The basic premise

3. WORkINg ON SUSTAINABLE RAW mATERIALS


underlying this practical trial is that soy cultivation must be commercially

viable within the Netherlands in five years.

Soy cultivation in Northwest Europe offers various benefits. For example,

arable farmers can include an additional crop in their crop rotation,

which has a positive impact on soil fertility. The local processing of soy

furthermore makes it possible to more effectively close the regional

recycling loop. Agrifirm and participating growers this way proactively

work on the production of sustainably grown raw materials for the cattle

farming sector and the food industry. The growers managed to produce

2.5 to 3 tonnes/ha in this first year. All participants have confirmed that

they intend to continue to participate in the practical trial. In 2014 we are

aiming for a significant increase in the area used for cultivating soy, from

100 to 150 hectares.

3.5 Introduction of responsible sowing seed

Agrifirm Plant introduced the Thermoseed method in 2013. This is a new

method for eliminating any moulds from cereal seeds. Following a trial

phase in which treated seed from Sweden was sown in the Netherlands,

Agrifirm Plant rolled out the treatment method for cereal seeds on a large

scale in the Netherlands. The Thermoseed treatment applies hot steam

to the seed, which kills any moulds and cleans the seed. Agrifirm Plant

is currently the only company in the Netherlands that has a Thermoseed

system. Trials involving various practical parcels show that treated cereal

seed provides quality propagation material and that treated cereal

seed is better at suppressing weed due to its faster initial development.

For organic arable farmers, Thermoseed cereal seeds are therefore a

responsible and effective product. Furthermore, left-over cereal seed can

be used for other purposes, such as for food or for cattle feed. This is not

the case for chemically disinfected cereal seed.

For the optimal application of phosphate, Agrifirm introduced iSeed to

the market. This is an innovative method for coating corn seeds with

fertilisers. With iSeed the initial application is to the seed, which means that

the phosphate is immediately available after germination. This promotes

the initial development of the crop. The use of phosphate in row fertilising

during the corn’s development phase can therefore be significantly

reduced. The use of iSeed consequently results in a phosphate reduction

of ten kilograms per hectare. In 2014 the possibility of using the iSeed

treatment for additional crops will be investigated.

3.6 Responsible use of crop protection products

The Agrodis Association has developed a toolbox on the basis of the

‘Sustainable Crop Protection’ agreement that helps growers keep surface

water cleaner. The Agrodis Association promotes the interests of the

companies that distribute crop protection products in the Netherlands.

Agrifirm Plant is a member of this organisation and promotes the use of

this toolbox and provides customers with practical tips designed to reduce

emissions. Furthermore, Agrifirm Plant organises various information days

during which farmers are shown how to spare the environment and yet

to still effectively apply the permitted package of resources.

3.7 Reuse of residual products from the food industry

44.4 percent of all dry raw materials that Agrifirm processes into livestock

feed consists of residual products that originate from the food industry.

These co-products are left over from the production of, for example, bread,

cookies, margarine, beer and sugar. Aside from this, food producers are

faced with a large number of residual batches. These residual products,

provided they are mixed to create a well-balanced composition, are

extremely well suited as raw material for animal feeds.

In general, the results were comparable to those of 2012. The percentage

of residual products reused to produce dairy cattle feed dropped in

comparison to last year. This is due to the reduced use of citrus pulp. Due

to logistics problems in Brazil, this product was in shorter supply and

processed to a lesser degree, and replaced by corn and wheat.

Percentage by species of animal 2012 2013

Dairy cattle 65.1 57.2

Pigs 38.8 37.2

Laying hens 31.5 34.6

Broilers 40.9 42.3


Agrifi

rm P

olsk

a

Efficiently processing of raw materials and transporting products

to customers are key Agrifirm tasks. Reducing energy consumption

and efficient logistics are spearheads of our sustainability policy.

In addition, more efficient production is a high priority for us. A

prerequisite is that renewable energy is not extracted from biomass

that can also be used as food or animal feed.

4.1 Energy efficiency index resultsA key step in increasing the efficiency of our production processes was the

introduction of the Energy Efficiency Index (EEI) in 2011. Since that year we

have been able to calculate the EEI for all factories. This enables us to identify

the energy consumption by product unit at key production sites. The index

identifies the energy efficiency in comparison to the 2010 reference year.

2011 was chosen as the reference year for the Agrifirm Feed production sites,

because the energy efficiency of these production sites has been calculated

since that year.

By repeating this survey on an annual basis, the energy efficiency trend at

each site becomes evident and this provides us with a good picture of the

impact of implemented efficiency measures.

In general, the results were comparable to those of 2012. Agrifirm Polska’s

Szamotuly site has achieved remarkable progress in terms of its EEI score.

This progress was achieved through the acquisition of a new boiler. Agrifirm

Deutschland is now intensively monitoring its energy consumption. This has

improved energy efficiency at the Neuss site. The EEI progress at Agrifirm

Polska’s Margonin site can be explained on the basis of its reduced production

of meal, as a result of which the performance standard is lower. The basic

assumptions (performance standard and type of production lines) used for

the EEI calculations will be updated for every production site in 2014.

Agrifirm invested almost half a million euros in the replacement of the

compressors at the Oss, Veghel and Wanssum production sites. This reduced

power consumption by approximately 5% in comparison to 2011. The Zwolle

production site has not become more energy efficient over the years because

the site produces Air Line feeds. The production of these feeds requires

more energy than the regular production lines in Zwolle. However, due to

a higher energy density and improved digestion of the Air Line feeds, the

CO2 emission per kilogram of pig meat is lower in comparison to traditional

feeds. NutriControl’s results declined in comparison to 2011. Due to the

reorganisation, fewer analyses were conducted effective from 2012, resulting

in lower EEI results.

In 2013 Agrifirm Magyarország’s Győr site acquired a new transformer station

as a means of reducing power consumption. As a result, the Győr site’s power

consumption dropped from 20.9 kWh/tonne in 2012 to 16.1 kWh/tonne in

2013.

Agrifirm also considers it important to consciously deal with water

consumption at the various production sites. Water consumption and the

impact of agriculture on the availability of water are important themes that

Agrifirm will also actively deal with in the future.

Agrifirm Energy Consumption

The following quantities of energy were used by the companies in the

Agrifirm Group last year:

2012 2013

Gas (m3) 13,730,062 14,814,015

Gas (l) 304,944 93,539

Electricity (kWh) 165,545,406 158,852,761

Coal (tonnes) 13,306 9,881

Heating oil (l) 215,288 787,501

Diesel (l) 7,678,358 5,335,582

Petrol (l) 192,765 23,930

Adblue (l) 25,000 31,200

Share of renewable energy 2.56% 3.16%

4. EffICIENT PROdUCTION ANd LOgISTICS

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4.2 CO2 Emissions

For the first time this year, Agrifirm has calculated its CO2 emissions

(Organisational Environmental Footprint). The results of the CO2 emissions

are based on the emission factors published by Stimular (on the basis of

CE Delf 2010) and the Climate Neutral Group (on the basis of NL Agency,

2012 CO2 performance ladder):

> CO2 emissions from direct energy consumption: 51,351,236 kg CO

2

equivalent

> CO2 emissions from indirect energy consumption: 80,273,703 kg CO

2

equivalent

4.3 More energy-efficient transport

The transport of products is responsible for a significant portion of

Agrifirm’s energy consumption and therefore its CO2 emissions. The

objective is to organise efficient and low-energy transport. Investments

have been made at many sites and production and transport have been

reorganised to become more flexible and efficient.

For example, Agrifirm Plant, as well as Agrifirm Feed, introduced the concept

of working according to IDEX (Integrated Daily Execution) principles. This

includes more efficient scheduling, which reduces the number of kilometres

driven per delivered tonne. The load factor for the transport of packaged

fertilisers by Agrifirm Plant rose by approximately 700 kg per load. In addition,

the number of small loads (< 27 tonnes) dropped by approximately half. In

relation to Agrifirm Feed’s IDEX project in Veghel, the load factor rose from

90 percent to 96 percent and the number of kilometres driven per tonne

dropped by 6.3 percent (from 6.35 km/tonne to 5.95 km/tonne).

Furthermore, Business Excellence projects within Agrifirm Feed

contributed to more efficient logistics. These projects aim to improve

the business processes and to increase efficiency. In 2013 the Lean

Production project was initiated by the Wanssum and Meppel production

sites. This project aims to improve production and efficiency. The project

is expanded each year to include two additional locations. In addition,

in 2013 Agrifirm Feed deployed five Euro6-certified trucks in order to

reduce the emission of NOx and particulates. To even further increase

the flexibility and efficiency of its transport, Agrifirm Feed will be fully

outsourcing its transport operations effective 1 January 2014. An external

provider has already been looking after half of Agrifirm Feed’s logistics.

Outsourcing the transport will result in lower CO2 emissions and fewer

kilometres through means of more optimal route scheduling.

Agrifirm’s motto is ‘efficient when possible, haste when necessary’. Agrifirm

Plant replaced the method of having the customer pick up his/her

products by full service delivery. This approach involves a modern logistics

set-up, customised to the customer’s wishes. This means that products

are directly transported to the buyer instead of first being transported

to a pick-up depot from a central warehouse or production site. The

delivery reliability of this carriage paid delivery method is also measured

on the basis of IDEX principles. This approach improved the distribution

of sowing seed, as well as of crop protection products; more than 98

percent was delivered this way, which reduced the number of kilometres.

Improved coordination and collaboration among the distribution centres

and a better subdivision of postal codes also contributed to this result.

Another Agrifirm Plant improvement is the optimisation of its cereal

logistics and storage. Approximately 10 smaller storage sites were closed

and a new modern cereal storage facility was commissioned in Kampen.

The Kampen site provides excellent opportunities to use ships for supply

and conveyance, which reduces transport by road. In addition, in 2013

Agrifirm Plant, in high-density cereal areas, provided growers with the

option of having cereal picked up by Agrifirm after a short retention

period of several days. This ‘from-the-farm’ service replaces the transport

of cereals by growers to a depot or storage site. This results in reduced and

more efficient transport during the harvesting period. It also contributes

to less CO2 emissions and increased traffic safety.

4.4 Generation of sustainable energyAgrifirm stimulates the generation of sustainable energy by processing

manure. Agrifirm Exlan, a member of the Agrifirm Group, guides farmers

through permit application processes for co-fermentation installations.

These installations produce biogas by fermenting manure and co-

products - residual flows from the agricultural sector and the food

industry. These installations enable farmers to make the best possible

use of residual flows and to generate sustainable energy. Furthermore,

the process produces mineral concentrates that are excellent for use in

fertilising arable farming crops.

4.5 Feed miles and land use

Each year, Agrifirm calculates the number of kilometres of transport

(‘feed miles’) and the area of agricultural land (‘land use’) required for

the production of a kilogram of milk, pig meat, poultry meat and eggs.

This calculation includes all links in the chain, from the cultivation of raw

materials for animal feeds up to and including the products produced

by livestock farmers. The land use and the number of kilometres are in

principle comparable to the 2012 results.

Land Use 2012 2013

Pig meat 3.9 m2/kg 4.7 m2/kg

Eggs 4.8 m2/kg 4.8 m2/kg

Poultry meat 4.5 m2/kg 4.9 m2/kg

Milk 1.1 m2/kg 1.2 m2/kg

Feedmiles 2012 2013

Pig meat 3.328 km/kg 5.679 km/kg

Eggs 2.852 km/kg 5.672 km/kg

Poultry meat 4.385 km/kg 6.185 km/kg

Milk 1.002 km/kg 0.915 km/kg


With our products and services we enable farmers to ensure that

plants and animals perform optimally. This way we contribute to

reducing the food production’s ecological footprint, which in many

cases is accompanied by improved returns for the farmer. The key

prerequisite for this is the good health of animal, plant and soil.

The Agrifirm Innovation Center, Agrifirm Plant’s R&D department

and the Nutrition & Innovation departments within Agrifirm Feed

perform a pivotal function in developing product innovations in

this area.

5.1 Investing in manure processing

The new manure legislation obliges farmers with excess manure to

process a portion of their manure effective from 2014. Sufficient manure

processing capacity must therefore be available in 2014. Manure

processing contributes to the reprocessing of manure into valuable

nutrients and organic materials for the soil. Processing manure means

that manure flows are efficiently used and brings us a step closer to

closing recycling loops. The proper use of new organic manure flows

improves the fertility of the growers’ soil.

Agrifirm is one of the initiators of the Manure Investment Fund

established in 2013. The fund provides subordinated loans as a way of

stimulating the preparation of specific manure processing investment

plans. The Manure Investment Fund is an initiative of 24 feed companies

and is supported by the Dutch Federation of Agricultural and

Horticultural Organisations (LTO), the Dutch Pig Breeders’ Association

(NVV) and the Rabobank. Ruud Tijssens, Director Corporate Affairs at

Agrifirm, is Chairman of the Board of the Manure Investment Fund. In

2013 the fund received over 50 applications and approximately € 5

million was made available for processing installations. Agrifirm Exlan,

a subsidiary of the Agrifirm Group, and the Southern Agricultural and

Horticultural Organisation (ZLTO) screen the submitted proposals and

provide further guidance if necessary.

Agrifirm is also part of the Local Manure Processing Project Office

(PLMV). This is a partnership between the ZLTO, the Limburg Agricultural

and Horticultural Association (LLTB), LTO North, Mestac and Agrifirm

Exlan. PLMV wants to provide local manure processing initiatives with

knowledge and advice concerning manure processing.

5.2 Organic fertilisers

The more efficient use of organic fertilisers is an important objective for

Agrifirm Plant. However, there was little growth in the sale of organic

fertilisers and compost in 2012. This was in part due to the poor weather

conditions during the permitted fertiliser spreading period. A considerable

increase in the use of these products was realised in 2013, however.

5.3 Phosphate reductionLess phosphate in feed translates into less phosphate in manure. This

contributes to a better environment and increased biodiversity because there

is less risk of phosphates being flushed into surface water. The reduction of

phosphate in feed is an important spearhead for Agrifirm. Agrifirm Feed has

developed special feed concepts for all sectors for this purpose. Examples

include Air Line [2.0] (60 percent less phosphate and 30 percent less nitrogen

in the fertilisers) and Pmin feeds for pigs and nP feeds for cattle. Agrifirm has

also reduced the maximum quantity of phosphate in all cattle feed lines. In

addition, our specialists encourage cattle farmers to participate in BEX (farm-

specific excretion). The basic premise of these initiatives is to improve mineral

efficiency while maintaining good animal health.

A total reduction of 1.1 million kilograms of phosphate was achieved in

2013 in comparison to the 2009 reference year. Agrifirm in this way makes

a substantial contribution to achieving the sectoral objectives outlined in

the Netherlands Feed Industry Association (Nevedi) and the LTO’s Feed Track

Covenant. The phosphate savings were less than in 2012 because some raw

materials were not readily available as a result of which different raw materials

were used in the feed. These raw materials contain more nitrogen.

Reducing Phosphate in Livestock Feed

Phosphate Savings (kg) 2012 2013

Cattle 953,631 534,650

Pigs 698,535 538,886

Agrifirm Plant is also working to reduce the use of phosphate in the plant

sector. Agrifirm Plant’s research is focused on optimal yields and soil

fertility with less phosphate. For example, Agrifirm Plant is developing

special products such as iSeed, which enables growers to reduce their

phosphate consumption. In addition, we advise growers how best to

apply row fertilising treatments in liquid, granular, pellet and granular

form. This has increased the share of growers who use row fertilising

treatments. This increases the space for applying organic fertilisers,

digestate and compost. This in turn contributes to the supply of sufficient

organic materials needed to maintain soil fertility.

5. ENABLINg PLANT ANd ANImAL PERfORmANCE

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2009 2010 2011 2012 2013

Organic Fertilisers


5.4 KringloopWijzer

The Kringloopwijzer, a livestock life cycle management guide, will become

mandatory for all dairy farmers with a surplus of phosphate starting in

2015. The Kringloopwijzer brings the feed, manure and soil cycle of a

dairy farm into focus. This data makes it easier for the farmer to take the

impact on the soil into account and to opt for a different feed ratio and a

more efficient fertilising method. This improves the dairy farm’s efficiency

and improves plant as well as animal performance. This also benefits the

environment.

Agrifirm Exlan, a member of the Agrifirm Group, advises farmers

concerning the Kringloopwijzer. In 2013 the company facilitated a number

of study groups. Furthermore, a group of Agrifirm Feed cattle specialists

was trained to become Kringloopwijzer Specialist. Agrifirm will be training

all of its specialists to become Kringloopwijzer Specialist in 2014.

5.5 New feed concepts for well-performing animals

New Concepts for Poultry

At the beginning of 2013, Agrifirm introduced a new laying hen concept:

SCALA. The concept is a unique feed approach that provides a better match

in terms of the nutritional need of hens. Because the minerals in the feed are

better absorbed by the hens, their lifespan is extended and they are healthier.

SCALA reduces the hens’ failure rate by 30 percent and provides better egg

laying persistence. Furthermore, improved feed absorption increases the

manure’s combustion value, which produces more power.

In 2013 Agrifirm was involved in the launch of Optimum Vita, the new broiler

farming concept, as a consulting partner. Agrifirm also supplies the feed for

Optimum Vita. At a single location from egg to mature broiler is the core

essence of this new concept. This results in stronger and healthier chicks and

also produces environmental gains. The CO2 emissions are 14 percent lower

than in a standard system and the concept produces a 3-percent phosphate

and nitrogen reduction per chick. At the end of 2013, Agrifirm initiated feed

trials with this new farming concept. The findings of the trials contribute to

improving the broilers’ animal welfare.

Since 2013, the VIGOR laying hen feed has also become available for

the organic poultry farming sector. In this way Agrifirm Feed anticipates

market demand. By adding a residual wheat processing co-product, VIGOR

stimulates the digestive system, which causes the hens to better absorb the

nutritional substances. Replacing 3 percent of the traditional raw materials

by co-products furthermore reduces the carbon footprint by 4 percent.

Programmes for Healthy Cattle

A farmer’s management approach is decisive in terms of producing optimal

results. This is why Agrifirm is involved in the Smart Dairy Farming Project.

The Smart Dairy Farming project is developing a new approach designed to

translate data concerning the growth of young livestock and animal health,

among other things, into practical recommendations. This increases the

cows’ lifespan and improves their health.

In 2013 Agrifirm Feed also launched a new concept for dairy farmers:

PensEfficiënt (Rumen Efficiency). Agrifirm Feed specialists can determine

the Buffer-Acid Balance index with the aid of practical tools. This figure has

been developed in collaboration with the Agrifirm Innovation Center and

predicts the acidification effect of feed. This makes it possible to intervene on

a timely basis to prevent rumen acidification and maintain a healthy rumen.

In addition to the cow’s health and milk production, this also benefits the

environment due to better feed efficiency.


New Concepts for the Pig Farming Sector

Quality feed plays an important role in the health of animals and in reducing

the use of antibiotics. In 2013 Agrifirm Feed consequently launched a

new piglet approach: Big Control (Piglet Control). This is a comprehensive

approach aimed at proper feed intake and healthy piglets. The AirLine [2.0]

Big feed improves the piglet’s resistance and prevents intestinal problems.

By adding Darmfit® to the feed, the piglets better absorb the nutrients. This

results in healthier piglets and reduced antibiotic use.

Agrifirm Feed also launched a new approach for sows: Sow Control. This is a

new comprehensive approach for each phase of a sow’s cycle. Sow Control

provides special feeds and expert advice for every phase. The new feed, the

Transitie Korrel (Transition Pellet), enables the pig farmer to properly adjust

the feed to the sow’s need around the time of farrowing. Big Control and

Sow Control have been extensively tested at the Laverdonk Research Farm

and in actual practice. These practical trials showed that in the first week after

birth the piglets have an increased growth. In addition, a lower mortality rate

was recorded: 8.3 percent versus 10.0 percent for the piglets in the control

group. Because of decreased mortality and fewer stragglers the Sow Control

approach results in more weaned piglets: 12.7 percent in the Sow Control

group versus 12.1 percent in the control group.

5.6 New fertiliser concepts for healthy crops

The right fertiliser is key to high plant performance. The objective is

a healthy and fertile soil and healthy crops. This is why Agrifirm Plant

developed new concepts designed to provide the right fertilisers: the top

lines. These products provide extra added value over and above Agrifirm

Plant’s existing fertilising products. Examples include the Top Mixen, Top

Cote fertilisers and the Grasmix® Kali. Grasmix® Kali is designed for the cattle

farming sector and is an ideal supplement to basic fertilising with liquid

manure. Top Mixen are composite fertilisers with an optimal composition

that enable the user to fertilise more precisely and efficiently. One of the

Top Mixen is the Top Cote line consisting of tailor-made fertilisers. This

is an innovative and sustainable product that combines coated and

uncoated fertilisers with crop-specific compositions. The coating releases

nutrients when the plants or trees need it. This results in a longer effect

and a better utilisation of nitrogen. And this benefits the environment.

Agrifirm Plant, together with ORGAplus, developed a new organic

fertiliser specifically for the bulb cultivation sector. Bulb lands in the

Netherlands’ northern sandy areas are characterised by high needs

due to the rapid decomposition of organic material. The new fertiliser

is composed of different organic raw materials and restores soil life.

This results in strong and healthy crops. Research shows that the new

fertiliser performs better than artificial fertilisers and other organic

fertiliser pellets. In the bulb lands the soil on average requires 4,680 kg

of Effective Organic Substance (EOS) per hectare in order to offset the

decomposition. A grower can supply a maximum of 3,617 kg EOS per

hectare on the basis of a stable manure strategy. This is insufficient to

offset the decomposition of organic material. This is why Agrifirm Plant

developed a new manure strategy with ORGAplus. The use of ORGAplus

enables a grower to supply 7,040 kg EOS per hectare, which amply

offsets the decomposition of 4,680 kg EOS per hectare.


Creil Espel

Warmenhuizen

Julianadorp

Cocksdorp

Kollummerwaard

VierhuizenMensingeweer

LelystadDronten

ZeewoldeAlmere

Westerbork

Rolde

Slootdorp

Opheusden

Valthermond

Oosterzee

Steenwijkerwold

Wapse

Sexbierum

Heesch

Vredepeel

Drunen

Udenhout

Wijnandsrade

Gulpen

Zwaagdijk

Colijnsplaat

Nieuw Beerta

Nieuw Scheemda

Haren

NageleEns

Tollebeek Giethoorn

UithuizermeedenOudeschip

Langeweg

Werkendam

Berendrecht (B)

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Red Cabbage

Varieties Crop Protection Products

Organic Arable Farming

Seed OnionsGrasslands Various Crops

CarrotsOnionsCornSummer Wheat

GrainsJapanese Oats

Winter Wheat

Winter Barley

Sugar BeetsSummer Barley

Leeks

PotatoesHead Cabbage

Pears Tree Cultivation

Apples NarcissusHyacinths TulipsLilies Zantedeschia Little Grapes

Gladiolas

FertilisersCatch Crop

2013 Trials 2103 Demos

Precisielandbouw Vitality Baking Quality

Green Manure

Agrifirm Plant Trials and Demos


5.7 Research for better crops

Agrifirm Plant has been conducting research for years that enables us

to provide growers with well-founded advice. The R&D department and

crop specialists use national and regional trials to come up with solutions

to current crop-related issues. For example, in 2013 Agrifirm Plant

investigated the sensitivity of leek to various defects and the effect of

these defects on the harvested product. It was a unique research project

because this had never before been researched for leek. In addition,

Agrifirm Plant researched the effects of potash fertilisation on the growth

of leek. The conclusions of this research form the basis for new leek

fertilisation recommendations and advice focused on yield and quality.

Root rot is a major problem in the onion cultivation sector. Agrifirm

Plant and Dacom took the lead in 2013 and developed an innovative

online draft advisory module to prevent root rot in onions. Data

concerning root rot in stored onions was combined with the experience

of onion growers and the observations of cultivation experts. Because

regional weather plays a major role, the module offers specific, regional

advice. Agrifirm Plant also conducted research into Pythium control and

stimulating the vitality of hyacinths. The combination of a healthy soil

environment and the use of effective resources would appear to be the

most successful approach. On the basis of these trials, Agrifirm Plant

can provide growers with focused advice concerning the right crop

protection products and the optimal use of these products.

Each year, Agrifirm Plant invests a great deal of time and energy in

trials and demonstrations involving various varieties. Together with

the customer, Agrifirm then determines which varieties offer good

prospects. Agrifirm Plant also conducted research into various varieties

of winter wheat, for example.

5.8 Contribution of innovation projects to sustainability

As in previous years, Agrifirm Innovation Center (AIC), Agrifirm Plant

and Agrifirm Business Excellence (BE) conducted a sustainability scan

to determine which projects in 2013 contributed to people’s and

animal’s health (People), biodiversity and the emission of greenhouse

gases (Planet) and returns for the farmer (Profit). For example, in 2013

AIC conducted a Proof of Principle study into the uniformity of meal for

laying hens as a means of reducing the failure rate of these animals, as

well as reducing energy consumption within the plant. In addition, AIC

conducted two studies into intestinal health and the vitality of newborn

piglets. These projects were a service in support of the sustainability

themes animal health and human antibiotic resistance. In 2013 Agrifirm

Plant also conducted pilots with a decision support system designed to

track the oak processionary caterpillar. This tool provides municipalities

with information that enables them to implement timely and efficient

measures to control this caterpillar. The major transport-related impro-

vements made by Agrifirm Plant were jointly initiated on the basis of

Business Excellence projects.

Sustainability scan innovation projects

People

Contribution to preventing human resistance to antibiotics: AIC 17%

Improvement of animal health and animal welfare: AIC 47%

Contribution to training internal or external involved parties: Plant 43%, BE 100%

Planet

Biodiversity: improve phosphate efficiency: AIC 13%, Plant 31%

Biodiversity: improve nitrogen efficiency: AIC 33%, Plant 43%

Biodiversity: improve soil physics: Plant 31%

Biodiversity: improve the use of Crop Protection Products: Plant 51%

Climate: curb the emission of heavy greenhouse gases (methane and nitrous oxide): AIC 20%, Plant 20%

Climate: improve feed conversion: AIC 50%

Climate: reduce own energy consumption: AIC 10%, BE 62%

Alternative sources of protein: AIC 33%, Plant 9%

Reuse of raw materials (recycling) Plant 17%

Air and water quality: Plant 34%

Profit

Direct cost reduction of own and/or member activities: AIC 77%, Plant 83%, BE 85%

Internal cooperation: AIC 70%, Plant 74, BE 92%

Collaboration within the chain: AIC 43%, Plant 57%


The impact of food production on our planet and the well-being of

animals and people is increasingly receiving attention. The demand

for healthy consumer products produced in sustainable ways is

increasing. We consider it important that our customers can provide

the consumer with a wide range and responsible choice of products.

This is why Agrifirm has a broad product range and why we are

actively collaborating with chain partners on the development and

implementation of new product concepts.

6.1 Improving animal health

Limiting the use of antibiotics reduces the probability that pathogens

develop resistance. Healthy animals require less antibiotics. Quality feed

and its proper use play an important role in the health of animals. It is

important to feed animals according to need, using a product that is as

consistent as possible with the animal’s developmental stage. Agrifirm

Feed has developed its feeds in such a way that they optimally support

the animal’s health and growth. Examples of this are the SOLIQ, VIGOR

and Air Line feeds.

The legislated reduction in the use of antibiotics by 50 percent by 2013

was achieved in 2012. The targeted reduction is 70 percent by 2015. We

hope to make a contribution to this by providing quality feeds and sound

advice.

SOLIQ is the first wet feed for laying hens. Wet feed has clear benefits

for the health and development of hens because it prevents selective

picking. This means that the chickens always take in all the required

nutrients. VIGOR, another feed for laying hens, has a proven positive effect

on the digestion of laying hens. It promotes the digestive gastric process

and regulates passage through the intestinal tract, and this results in the

absorption of more nutrients. VIGOR can be used to prevent, as well as

deal with, intestinal problems. The Air Line pig feeds improve digestion,

reduce stomach disorders and this way provide for healthier animals. Air

Line [2.0] feeds also contribute to phosphate reduction, which benefits

the environment.

Aside from this, Agrifirm Feed has developed various concepts, such as

PensEfficiënt (Rumen Efficiency), that make a specific contribution to

animal health. PensEfficiënt enables dairy farmers to direct their efforts

towards a healthy rumen, proper food efficiency and the production of

their cows. The concept has a unique Buffer-Acid Balance index that can

help prevent subclinical rumen acidification. Furthermore, Agrifirm deve-

loped various programmes that support farmers in making good choices

such as the OPFOK 24 concept. This programme provides the proper feed

recommendations for optimal development in each phase. The 100-day

approach contains the right products and the best recommendations

concerning nutrition, accommodation and the care of cows around

calving time. Dairy farmers can also make use of the Milk Navigator - an

assessment and advisory tool that precisely calculates the nutrients requi-

red by cows to produce the desired result.

6.2 Organic and non-organic learning from each other

The organic sector is growing. In 2012, consumers for the first time spent

more than a billion euros on organic food. At the same time, the laws and

regulations governing the traditional livestock farming and arable far-

ming sectors is being refined. Arable farmers are seeing a decrease in the

possibility of using traditional weed and plague control and fertilisation

methods. Livestock farmers must comply with more stringent require-

ments in the area of accommodation, interventions and the use of drugs.

Livestock farmers, as well as growers, want to increase the sustainability

of their operations in order to meet the consumer’s and society’s wishes.

Solutions from the organic sector offer good opportunities in this regard.

‘Nature’s services’, such as predatory insects, natural cycles and soil life are

common practice in the organic sector. At the same time, these nature’s

services are key agricultural practices from which the traditional sector

can learn a great deal. A greater diversity of varieties and landscape and

good soil quality strengthen the agricultural system. Furthermore, biodi-

versity increasingly is a service for which farmers are rewarded.

In 2013 Agrifirm once again observed that products developed for the or-

ganic sector are increasingly more often used in the traditional sector as

well. Agrifirm Plant stimulates its customers to look for new opportunities

that would enable them to increase the sustainability of their agricultural

practices. An example is the increase in the number of members in the

bulb sector with an interest in advice concerning the use of mycorrhiza.

We expect that the market for hybrid organic and traditional segments

will continue to grow and that the traditional sector will continue to

increase its level of sustainability. The diversity of concepts and the dyna-

mic in the sector offer farmers opportunities to learn from each other and

to be inspired.

6.3 New innovation fund for growers

The new Innovation Fund for Growers was presented last year. This fund

is an initiative of eight parties that are closely involved in the sector, inclu-

ding Agrifirm Plant. The objective of the Innovation Fund is to stimulate

growers to share their expertise with others. Growers can submit their

innovative service, product or application on the Innovation Fund’s web-

site. An independent expert panel - headed up by Prof Rudy Rabbinge

(WUR) - will assess the applications in terms of their innovative character.

Applicants can receive financial support in the amount of a maximum of

6. CONTRIBUTINg TO A SUSTAINABLE CONSUmER SUPPLY


€ 5,000. The reward enables them to further implement or perfect their

idea. For more information, visit the Innovation Fund’s website at

www.innovatiefondsvoortelers.nl.

6.4 Weidekompas (grazing compass)

Grazing is currently attracting more and more attention. Consumers, too,

indicate that they like the idea of seeing cows grazing in pastures. To help

the livestock farmer with the transition to grazing or to realise increased

yield from grazing, Agrifirm Feed has developed the WeideKompas

(Grazing Compass). The WeideKompas provides an answer to many of

the livestock farmer’s questions concerning grazing on the basis of three

grazing options, various tools and practical advice.

6.5 Carbon footprinting

Carbon footprinting is the calculation of the total greenhouse emissi-

ons of a product throughout its entire lifespan. This subject is gaining

in prominence on the agricultural sector’s agenda in the Netherlands,

Europe and throughout the world. Pursuant to a partnership between

the FEFAC and the UN Food and Agriculture Organisation (FAO), Agrifirm

is working on the international standardisation of the FeedPrint metho-

dology. On the basis of this partnership, the FAO launched the Livestock

Environmental Assessment and Performance (LEAP) partnership. In 2013

this partnership worked on a global methodology for CO2 footprinting.

In addition, the FAO and the American animal feed industry are being

consulted concerning the creation of a global database. This database is

expected to be introduced in 2014.

Agrifirm Plant, together with several chain parties, is working on com-

pleting the development of a footprint tool for the Dutch arable farming

sector. A decision was taken last year to use the Cool Farm Tool (CFT)

model as a basis. Because there are various tools for calculating the foot-

print, the results differ. This is why we are promoting the development

of a unique method for these tools via organisations and initiatives such

as the SAI Platform and the FAO. The objective is to create sector-wide

supported and practically useful tools that are easily interchangeable.

The CO2 footprint of Milk, Meat and Eggs

The graphs below illustrate the CO2 equivalent number of kilograms of

emissions released during the production of a kilogram of milk, meat or

eggs produced using Agrifirm Feed’s feeds. The carbon footprint of the

products remained fairly stable compared to 2012. By contrast, due to an

increase in the number of feed miles, the carbon footprint for laying hens

has risen. This is primarily due to a slight shift in the use of corn in relation

to the share of wheat and soy in feed products, due to higher wheat pri-

ces. In 2013, greater volumes of corn were purchased from Brazil and the

Ukraine rather than from France. This has made an important contributi-

on to the increase in the carbon footprint.

6.6 Food safety

At the beginning of 2013, several batches of corn originating from Serbia,

Hungary and Romania were found to contain elevated levels of aflatoxin.

Agrifirm Feed, just like other animal feed companies that are members

of TRUST FEED, recalled feed for cows that contained corn from Serbia,

Romania or Hungary. This action was taken as a precautionary measure

to prevent farm milk from becoming infected with aflatoxin. Although

there were no indications that the dairy cattle feeds containing this corn

exceeded legal norms, TRUST FEED members - including Agrifirm Feed -

decided to be on the safe side. The feeds were recalled from dairy farms

and then destroyed.

Food safety is high on the FEFAC’s agenda. Agrifirm has been the

Chairman of this partnership since 2013. Intensive consultations about

safeguarding food safety within the chain is taking place among chain

parties. Work on developing new, private control systems is also under

way in the Netherlands.

6.7 Agrifirm sustainability wiki

Agrifirm wants to communicate about relevant sustainability themes on

its website. Our target group is broad: ranging from students and policy

makers to interested citizens. In 2013 we developed a so-called Sustaina-

bility Wiki: www.agrifirm.com/duurzaamheidwiki

Carbon footprint Kg Co2 eq/tonne of product

Pigs Poultry Milk Eggs

2010

2011

2012

2013

2010

2011

2012

2013

2010

2011

2012

2013

2010

2011

2012

2013

5000

4000

3000

2000

1000

0

LuLuc

Feed

Farm


Expert, motivated employees are indispensable to the success of

the company. This is why we invest in our people. We offer them

excellent terms and conditions of employment, and training and

career advancement opportunities. To gain insight into areas for

improvement, we conduct an employee satisfaction survey every

two years and actively work on addressing the findings of this

survey.

7.1 Employee satisfaction survey

In 2013 a second employee satisfaction survey was conducted among

employees in all Agrifirm companies. The survey was conducted by an

independent research firm. Employees were asked about things like their

level of motivation, loyalty, general satisfaction and commitment to the

organisation. The first survey was conducted in 2011. Many improvement

actions were initiated since the last survey. For example, the employee

consultation process has been better organised in many areas within

the organisation, employee representative bodies were created and the

implementation of Performance Management was initiated. In addition, a

leadership programme was created.

These improvements have had their impact: overall employee satisfaction

improved compared to two years ago. The percentage of employees that

gave general satisfaction a score between 7 and 10 rose from 69 percent

in 2011 to 79 percent in 2013. Furthermore, the number of employees

who completed the questionnaire rose from 65 percent to 72 percent.

In spite of the fact that there is a clear progression in scores, the areas

for improvement are related to the same themes as two years ago:

personal development, training and education, MT, and strategy and

internal communication. In some cases the difference between individual

Agrifirm companies is high. A separate report has been produced for

each business unit. These reports served as the starting point for the

improvement plans prepared at the end of the first quarter.

7.2 Personnel complement

We want to make production and transport more efficient from a

strategic perspective. We closed a number of Agrifirm Plant branches at

the beginning of 2013. Agrifirm Feed’s transport has been outsourced

since the beginning of 2014 and an efficiency initiative was implemented

company-wide. Unfortunately such decisions go hand-in-hand with

reorganisations. As a result the personnel complement declined in 2013.

Agrifirm makes every effort to avoid dismissals. We strive for as many

internal or external transfers within the adopted Social Plan.

7.3 Best employer election

In September 2013, the trade journal V-focus conducted an online survey

among 600 university-educated (HBO and WO) workers employed

in the agricultural sector in the Netherlands. This survey questioned

respondents about their level of satisfaction with their own employer and

the popularity of any other employers. Agrifirm was ranked as the second-

best employer in the animal sector by this survey. And in the compound

feed sector Agrifirm even ranked first. The reasons for selecting Agrifirm

included: trend-setting company, good career opportunities and a

pleasant working atmosphere.

7.4 Project leadership@agrifirm

Agrifirm’s focus for the coming years is on becoming the best company

in its market by 2016. The way in which managers exercise their

responsibilities is very important in this respect. The recent employee

satisfaction survey also identified managing as one of the areas for

attention. This is why Agrifirm has decided to initiate the leadership@

agrifirm project. This project is a continuous process and a development

initiative for the entire organisation.

7.5 Young employees, young potentials

The ‘Young Employees Agrifirm’ (YEA) consists of higher-educated

employees up to the age of 35 who regularly meet to take courses

and expand their network. In the context of this programme, 30 young

employees from different Agrifirm companies travelled to Budapest,

Hungary and to the Apeldoorn Head Office this year. The day’s key theme

was leadership within Agrifirm.

Agrifirm Winkel BV has its own version: the Young Potentials Programme.

Over the past two years, 24 employees between 20 and 30 years of age

participated in this programme. The tailor-made programme consists of

thirteen training days related to themes such as personal development,

selling, managing, figures, planning & organisation and local marketing.

7.6 Family days

Agrifirm Magyarország Zrt. initiated a fun, new tradition last year: the

family day. Almost 400 employees from three different production sites

came together with their families for a day of fun and entertainment.

The day was organised in an equestrian park, where everyone could

enjoy a traditional horse show, a music show and where everyone could

participate in different ‘Olympic Games’.

Agrifirm Polska also organises a family day at one of its production sites

each year. This year the family day took place in Margonin, where different

contests and activities were organised. The day’s theme was Fit4More.

7. ThE fOUNdATION fOR SUCCESS


7.7 Working together on success IILast year, for the first time, Agrifirm Feed organised Working Together on

Success meetings with sessions held at farms. The theme of this year’s

follow-up - Working Together on Success II – was: ‘winning is a collective

effort’. Employees from across the entire country met on different dates in

the Omnisport arena in Apeldoorn for an active programme and inspiring

workshops. Participants were taught to think on the basis of a winner’s

mentality, how to get to know the customer better and how to achieve

optimal cooperation with colleagues. In total, 647 employees participated

in this tailor-made programme.

7.8 Participating in sports at agrifirm

Playing sports is good for one’s health and a fun way to get to know

colleagues better. This is why Agrifirm organises several sporting events

each year. In 2013 there was a sports day in June where employees could

participate in bicycle racing and mountain biking in the surroundings of

Apeldoorn or participate in a beach volleyball tournament. In October

over 40 employees participated in an ATB or bicycle racing tour organised

by Agrifirm. All participants departed from Wanssum for a beautiful trek

through Germany, Maasduinen, the Maas Valley and de Peel.

7.9 Agrifirm specialists on mission

To demonstrate its corporate social responsibility, Agrifirm supports a

number of charitable causes. In the context of ‘A World to Feed’, Agrifirm

supports the Agriterra development organisation. Agriterra supports

farmers’ organisations throughout the world in their fight against poverty,

for example by deploying agricultural specialists from the Netherlands.

This is highly consistent with Agrifirm’s objectives to offer added value

to farmers on the basis of good products and expert employees. The first

project that Agrifirm carried out in cooperation with Agriterra was a project

in Kenya. In July 2013, two Agrifirm Feed cattle feed specialists spent a

week in Kenya. Together with local farmers they worked on achieving

an increase in milk production and a better use of feed concentrates.

Following this first successful assignment, Agriterra and Agrifirm decided

to formalise and intensify this partnership. The goal for 2014 is to carry out

at least two new projects.

Agrifirm Plant once again organised missions to Burundi in cooperation

with ZOA. As a follow-up to the missions in 2012 that transferred

knowledge about potato seedlings, investing in yield was a key theme

this time around. Cultivation in Burundi is effected without the use of

fertilisers. Agrifirm Plant set up twenty trial fields with beans, peas and

wheat for trials with fertilisers, lime, plant spacing and varieties. A key result

was the excellent attendance by farmers during the two open days that

were held there. Through close collaboration with the local information

services, the project continues to be pursued with local people.

7.10 Performance management

The objective of performance management is to structurally conduct

planning, performance and career interviews focused on the sustainable

employability of employees. The performance management cycle has

been introduced to almost all companies within the Agrifirm Group. To

enhance the level of professionalism, structural meetings (once every six

weeks) between HR and managers concerning the development of their

employees have explicitly been added to the agenda.

Company Amount 2013

Agrifirm Group BV 1,079

Agrifirm Feed 217

Nuscience Group 123

Agrifirm Deutschland 1,433

Agrifirm Polska 83

Agrifirm Magyarország Zrt. 85


Agrifirm Belgium 1,389

Agrifirm Plant 749

Abemec 1,753

BV Oldambt 103

Agrifirm Exlan 971

NutriControl 707


Gemiddeld bedrag besteed per medewerker per bedrijf in 2013 aan opleiding

en training.


7.11 Safety policy

Working in a safe environment is important for everyone. This is why

Agrifirm initiated the Safety First Project in 2012. The objective of

this project is to reduce the number of accidents and to introduce

safety principles. In 2013, the number of incidents at Agrifirm Feed

and Nuscience declined. Agrifirm Feed invested over € 100,000 in its

Drachten site in order to meet the ATEX guidelines. These guidelines

safeguard the European standards concerning the safety and health of

employees working in areas with a risk of explosion. The hammer mills

at the Oss site will be checked and adjusted in accordance with the

ATEX guidelines. Agrifirm Feed adjusted the dust explosion hazards

safety devices at all of its sites and introduced a new set of safety

regulations.

Nuscience also took steps to further integrate safe working practices

into the organisation with the introduction of a five-step plan

designed to achieve safer working practices. A working conditions

(Arbo) committee was introduced at the Utrecht site. The Drongen

site organised a quarterly meeting on the subject of safety and

implemented safety measures, such as the installation of a new dust

exhaust on the load bellows of a loading line.

The Agrifirm Group has good insight into the safety policies of

the different companies. In 2013 a QuickScan was produced for

the Agrifirm companies in the context of the Safety First Project.

The scan was completed by all directors of the subsidiaries. Some

companies have taken steps to improve things on the basis of the

scan’s findings. Every company will prepare an action plan for 2014. A

specially assembled work group and the Executive Board will evaluate

the action plans. All plans were completed at the end of 2013. This

represents an important first step in Agrifirm’s safety policy.

Quickscan

The Agrifirm companies were questioned on eight components:

> The presence of a safety policy

> The completion of a risk identification exercise

> The registration of accidents

> Employee safety training

> The presence of health and safety officers

> The presence of designated implementation officers with

documented authorities

> Safety consultation

> Conduct of regular medical examinations

7.12 Accidents and absence due to illness

Agrifirm’s absence due to illness was 3.3 percent in 2013. This is similar to

last year. The Safety First Project appears to have had a positive impact in

2013. On average, the number of instances and the absence rate declined:

> Accident frequency (incidents per 1,000,000 working hours): 2.5

in 2013, versus 8.6 in 2012

> Average duration of absence due to accidents: 22 working days

in 2013, versus 21 in 2012

> Rate of absence due to accidents: 0.2 percent in 2013, versus

0.7 percent in 2012

Average Absence due to Illness Rate (%) 2012 2013

Agrifirm Group BV (excluding participating interests) 1.6 2.3

Agrifirm Feed 4.5 4.7

Nuscience Group 1.8 1.7

Agrifirm Deutschland 4.1 7.5

Agrifirm Polska 3.8 2.5

Agrifirm Magyraroszág Zrt. 3.2 1.8

Agrifirm Co-products 3.0 3.2

Agrifirm Belgium 2.8 3.2

Agrifirm Plant 2.8 2.7

Abemec 2.7 3.6

BV Oldambt 5.3 5.9

Agrifirm Exlan 5.5 3.7

NutriControl 4.4 2.7

Agrifirm Winkel BV 2.3 3.1

7.13 Codes and regulations

Agrifirm voluntarily abides by the Netherlands Corporate Governance Code.

This code is mandatory for companies listed on the stock exchange and

contains principles and provisions that regulate the relationship between the

Executive Board, the Supervisory Board, shareholders and the General Meeting

of Shareholders. In the case of Agrifirm the code has been adapted so as to

provide a proper fit with Agrifirm’s cooperative character. Furthermore, the

company has a Fair Business Practices code of conduct. This code of conduct

is a guideline designed to promote conscious and ethical actions under all

circumstances. For example in situations involving a conflict of interest or

competitive methods. Employees who report abuse are protected by the

Whistle-blowing Regulation. In 2013 there were no reports concerning

corruption or discrimination submitted pursuant to these regulations.


gRI g4 TABLE Of CONTENTS EC Economic

Indicator Definition** Report Cross Reference

EC1 Direct economic values P6

EC6 Proportion of MT members hired in country of operation Appendix: Social/HR KPIs

EC7 Investments in local infrastructure and facilities P20 - 21

EC8 Donations, sponsorships and voluntary contributions to the public debate P9 - 10, 13, 17, 20 - 21

EN Environment

Indicator Definition Report Cross Reference

EN1 Total quantity of materials used by weight or volume P6

EN2 Percentage of materials used that are recycled materials from external sources P10

EN3 Direct and indirect energy consumption P11

EN5 Energy savings due to energy conservation and efficiency improvements P11

EN6 Initiatives in support of energy efficiency or products and services based on sustainable

energy, as well as reductions in energy requirements as a result of these initiatives P11

EN12 Implications for biodiversity P9 - 10

EN15, 16 & 17 Greenhouse emissions P9, 11 - 12, 14, 19

EN26 Initiatives to mitigate the extent of environmental impacts of products and services P17

EN30 Significant environmental impacts of transport P9 - 10

LA Labour Practices and Decent Work


LA1 Total workforce by type of work, employment contract and region P6

LA5 Percentage of employees covered by a collective labour agreement Appendix: Social/HR KPIs

LA6 Policy related to reporting industrial accidents and work-related illnesses P22, Appendix: Social/HR KPIs

LA9 Average hours of training per employee per year by employee category P21 - 22, Appendix: Social/HR KPIs

LA10 Programmes for skills management and lifelong learning that support the continued

employability of employees and assist them in managing career endings P21

LA11 Percentage of employees receiving regular performance and career development reviews Appendix: Social/HR KPIs

LA12 Diversity Appendix: Social/HR KPIs

LA16 Number of grievances filed about violation of labour practices P22

HR Human Rights


HR3 Total number of incidents of discrimination and corrective actions taken P22

HR12 Number of grievances filed about human rights violations P22

SO Society


SO1 Employee satisfaction P20

SO3 Risks identified related to corruption P22

SO5 Total number of legal actions for anti-competitive behaviour, anti-trust, and monopoly

practices and their outcomes P22


PR Product Responsibility


PR1 Useful life stages during which the health and safety impacts of products and services are assessed for improvement P19

PR5 Results of surveys measuring customer satisfaction P7 - 8

1 Strategy


G4-1 A statement from the most senior decision-maker of the organisation (such as CEO, preface Preface – P3

by the CEO or equivalent senior position) about the relevance of sustainability to the

organisation and the organisation’s strategy

2 Organisation


G4-3 Organisation’s name Agrifirm

G4-4 Primary brands, products and/or services P6

G4-5 Location of the organisation’s head office Apeldoorn

G4-6 The number of countries where the organisation operates, and names of countries where

either the organisation has significant operations or that are specifically relevant to the

sustainability topics covered in the report P6

G4-7 Ownership structure and legal form P5 - 6

G4-8 Markets served P6

G4-9 Scale of the reporting organisation, including:

> Number of employees;

> Net turnover (for private sector organisations) or net revenues (for public sector organisations);

> Total capitalisation broken down in terms of debt and equity (for private sector organisations);

> Quantity of products or services provided P6

G4-10 Diversity of employees by gender and contract term P6

G4-12 Description of the value chain 2013 Corporate Sustainability

Report Protocol

G4-13 Significant changes during the reporting period regarding the organisation’s size, structure

or ownership N/A

G4-16 List of memberships Appendix: Memberships in (Sector)

Associations, National and

International Interest Groups


3 Material Aspects and Scope


G4-17 Overview of the organisation’s financial results 2013 Financial Annual Report

G4-18 Description of the process used to determine the report’s content and how the organisation 2013 Corporate Sustainability

has implemented the reporting principles Report Protocol

G4-19 Overview of all material considerations used as a basis for selecting the sustainability pillars 2013 Corporate Sustainability

Report Protocol

G4-20 Overview of the themes that were considered material for the different sustainability pillars 2013 Corporate Sustainability

within the organisation Report Protocol

G4-21 Overview of the themes that were considered material for the different sustainability pillars 2013 Corporate Sustainability

by stakeholders outside the organisation Report Protocol

G4-22 Clarification of the effects of any restatements of information provided in previous reports 2013 Corporate Sustainability

(for example mergers or acquisitions, a change in reference year or reporting period, and Report Protocol

changes in relation to the nature of the activities or measurement methods)

G4-23 Significant changes from previous reporting periods in the scope and aspect boundaries 2013 Corporate Sustainability

Report Protocol

4 Stakeholder Engagement


G4-24 List of stakeholder groups engaged by the organisation Appendix: Memberships in (Sector)

Associations, National and

International Interest Groups

G4-27 Overview of key themes that have been raised through stakeholder engagement P12 – 13, 15, 22, 35

5 Report Profile


G4-28 Reporting period (such as fiscal or calendar year) for the information provided Inside cover

G4-29 Date of most recent report (if any) 2012

G4-30 Reporting cycle (annual, biennial, etc) Annual

G4-31 Contact for questions regarding the report or its contents Inside cover

G4-32 Table with a cross reference to the sections of the report that contain the standard Appendix: GRI G4 Table of Contents

components of the information to be provided (GRI Table of Contents)

G4-33 External audit for the purpose of verifying GRI compliance 2013 Corporate Sustainability

Report Protocol

6 Governance, Obligations and Engagement


G4-34 Governance structure of the organisation, including committees of the highest governance P8

body that are responsible for specific tasks, such as setting the organisation’s strategy or

supervising the organisation

7 Ethics and Integrity


G4-56 Description of the organisation’s values and principles Preface, P7

G4-58 Mechanisms that give shareholders and employees the opportunity for making P33

recommendations to or for participating in decision-making at the highest governance level


APPENdIx: mEmBERShIPS IN (SECTOR) ASSOCIATIONS, NATIONAL ANd INTERNATIONAL INTEREST gROUPS

Thema Stakeholders

Use of antibiotics > Knowledge institutes

> Pig farming chain partners

> Pig and broiler farmers

Work safety > Occupational Health & Safety Catalogue

Biodiversity > Agricultural environmental cooperatives

> Suppliers of organic fertilisers

> (Local) governments and provinces, Dutch Federation of Agricultural and Horticultural

Organisations North (LTO North)

> Grauwe Kiekendief Foundation

> Growers

> District water boards

> Wageningen University (WUR)

> ZLTO

Sustainable raw materials > Belgian Compound Feed Industry Association (Bemefa)

> FEFAC

> Institute for Agricultural and Fisheries Research (ILVO) Flanders

> Dutch growers

> Netherlands Feed Industry Association (Nevedi)

> Partners from the Transition to a Responsible Soy Value Chain

> RTRS

> SAI (Sustainable Agriculture Initiative)

> Wageningen University (Feed4Future)

Energy > Netherlands Enterprise Agency (RVO)

> Agreement Clean and Careful Agribusiness

Animal feeds phosphate reduction > Nevedi Feed Track Agreement International internal focus via AIC

> LTO pig and cattle farmers

> ZLTO

Crop protection > Agrodis

> Suppliers of crop protection products

> Plantum

> Precision Agriculture Programme Steering Committee

Recycling loops > Fertiliser sales office

> KringloopWijzer Project Group

> Manure Investment Fund


Innovation and animal health > Top Sector Consultation Body

> Feed4Foodure

> Health4Food

> FEFAC

Creating sustainable supermarket products > Flanders Food

> Veldleeuwerik Foundation

Reducing the CO2 footprint > Bemefa

> FAO/FEFAC

> GDF Suez

> Knowledge institutes

> Long-term Nevedi agreements

> Nevedi

> Animal Feed Product Board (PDV)

> SAI (Sustainable Agriculture Initiative)

Food safety > TRUSTFEED

> Nevedi

> FEFAC

> Agrodis

> Agricultural environmental cooperatives

> Suppliers of organic fertilisers

> (Local) governments and provinces

> LTO North

> Grauwe Kiekendief Foundation

> Growers

> District water boards

> Wageningen University (WUR)

> ZLTO


APPENdIx: ENvIRONmENTAL kPIS

Carbon footprint

> The carbon footprint is the sum of the greenhouse emissions during the life cycle of the animal products based on the unit kg CO2 equivalent/kg

functional unit (FU) (milk, meat or eggs).

> In this Corporate Sustainability Report, Agrifirm has based its carbon footprint reporting on the FeedPrint tool developed by WUR and Blonk

Milieuadvies.

> The background data for calculating the land use, the co-product consumption and the feed miles are in line with the FeedPrint’s background

data, as it was last year:

Feed Conversion Ratios (FCR) 2013

Broilers 1.79159

Parent meat chicks 9.48701

Meat pigs 2.74017

Piglets 1.64740

For the economic allocation of raw materials, the most important change is the use of ‘residual co-products’: These products have an economic

allocation of less than 5% and a very low economic value in relation to the total value of the original raw material. It is not possible to attribute an

allocation for land use or carbon footprint to these raw materials. This concerns the following products:

> Bread meal and biscuits

> Co-products from the cassava starch industry

> Co-products from the cheese industry

> Citrus pulp

> Co-products from the potato industry

Pig Meat (Dry Feed) Chicken Meat Kg CO

2 eq / kg product 2010 2011 2012 2013 2010 2011 2012 2013

Farm 1,511 1,511 1,906,6 1,834 847 847 389.5 323

Feed 2,449 2,607 1,401,3 1,388 2,019 2,012 1,633.8 1,584

LuLuc 432.6 432.6 432.6 492 613.7 613.7 613.7 613.7

Total 4,392.6 4,550.6 3,740.5 3,714 3,479.7 3,472.7 2,637 2,520.2

Milk Eggs Kg CO

2 eq / kg product 2010 2011 2012 2013 2010 2011 2012 2013

Farm 590 590 732.5 692.7 660 659 209.2 259.5

Feed 380 385 456.5 514.5 1,263 1,311 1,156.2 1,438.5

Luluc 72.5 72.5 72.5 72.5 435.9 435.9 435.9 514.6

total 1,261.4 1,801.2 2,037.6 1,279.7 2,358.9 2,405.9 1,801.3 2,212.6

Carbon Footprint of Dutch Feed Activities Kg Co2 eq/ton product

Pigs Poultry Milk Eggs

2010

2011

2012

2013

2010

2011

2012

2013

2010

2011

2012

2013

2010

2011

2012

2013

5000

4000

3000

2000

1000

0

LuLuc

Feed

Farm

Feed Conversion Ratios (FCR) 2013

Sows 5.54844

Dairy 0.94927

Laying hens 2.18094

> Co-products from fruit and vegetable waste

> Co-products from the production of ethanol from corn, wheat and beets

> Co-products from the malt and beer brewing industry

> Co-products from the sugar industry


LuLuc

Feed

Farm

> There is an increase in the carbon footprint for laying hens. This is primarily due to an increase in the feed miles due to a shift in the use of corn

in relation to the share of wheat and soy in feed products. This shift was caused by higher wheat prices in 2013. In addition, in 2013, greater

volumes of corn were purchased from Brazil and the Ukraine rather than from France. This has made an important contribution to the increase in

the carbon footprint.

> It is important to point out that the cause of a change in the carbon footprint is not necessarily primarily due to a change in the feed miles or in

the intensity of the crops. The environmental impact of the growing method also significant varies from one country to the next. For example, the

feed miles from the high volumes of corn imported from Brazil this year were offset with the major impact of drying the corn from Hungary last

year. In assessing the shift in the results of the footprint it is therefore also important to zoom in on the effect of the actions at the farm level.

> To interpret the Land Use and Land Use Change (LuLuc) results, Agrifirm’s position is that in terms of discussing the environmental gains, it is

important to adopt a consequential LCA methodology.

> Note: the system for calculating the carbon footprint still has its limitations. In interpreting the results it is important to consider the fact that

the tool’s detailed structure is still under development.

Land Use (ha/tonne FU)

2008 2009 2010 2011 2012 2013

Pigs NL 0.3661 0.3498 0.3843 0.3896 0.3697 0.3547

(live weight) B 0.4322 0.3810 0.3891 0.4056 0.3382 0.3382

Ger 0.4502 0.4453 0.3487 0.4556 0.3678

Pol 0.5528 0.5771 0.5498 0.5650 0.6316

Hun 0.4674 0.5264 0.5475 0.3935 0.4923

Laying hens NL 0.4136 0.3639 0.4704 0.5495 0.3955 0.5584

(eggs) B 0.4233 0.3612 0.3427 0.3936 0.3281 0.4440

Ger 0.3652 0.3966 0.3453 0.3354 0.4015

Pol 0.4413 0.4463 0.4007 0.4468 0.4498

Hun 0.5270 0.4992 0.4534 0.3554 0.4142

Broilers NL 0.3215 0.289 0.4076 0.5307 0.3961 0.6261

(live weight) B 0.3741 0.3191 0.3257 0.3748

Pol 0.3874 0.4185 0.4007 0.4468 0.3874

Hun 0.3838 0.3807 0.3473 0.2857 0.3476

Cattle NL 0.1001 0.0766 0.1032 0.1139 0.1003 0.1308

(milk) Ger 0.091 0.1047 0.1158 0.1357 0.0983

Pol 0.1993 0.1924 0.1578 0.3320

> An increase in land use for the pig farming sector in Hungary (+25%) and a decrease in Germany (-19%) was noted. The increase in Hungary can

be explained on the basis of the significant decline in the use of intensive corn cultivation, while in Germany there is an increase in corn as a

replacement for soy.

> A considerable increase in land use for Dutch laying hen and broiler feed was noted (respectively +41% and +58%). This can primarily be

explained by the fact that in 2013 a great deal of corn originated from Brazil, while in 2012 it primarily originated from Hungary.

Pigs (live weight) Laying hens (eggs) Broilers (live weight) Cattle (milk)

NL B

Ger Po

l

Hun N

L B

Ger Po

l

Hun N

L B

Pol

Hun N

L

Ger

0,70000,60000,50000,40000,30000,20000,1000

0

2010

2011

2012

2013

Pol


2008 2009 2010 2011 2012 2013

Pigs NL 11,795 6,280 4,006 4,816 3,463 6,801

(live weight) B 7,480 4,021 3,498 4,068 1,951 2,985

Ger 6,961 6,841 3,452 3,216 1,026

Pol 3,626 3,858 2,496 2,623 3,347

Hun 3,024 3,187 3,141 2,524 2,614

Laying hens NL 10,273 6,008 9,549 9,006 3,871 10,178

(eggs) B 9,449 4,436 4,421 4,730 2,195 3,723

Ger 5,338 6,662 5,123 2,700 789

Pol 1,311 1,541 1,425 1,725 2,022

Hun 4,191 3,396 4,133 2,562 1,709

Broilers NL 8,012 5,125 8,970 7,360 5,294 9,897

(live weight) B 8,415 5,768 3,834 6,447

Pol 2,842 2,784 2,543 3,127 3,408

Hun 4,563 3,711 3,724 3,053 2,854

Cattle NL 5,497 4,255 2,484 2,218 1,146 2,615

(milk) Ger 763 1,192 1,619 572.57 173.28

Pol 569 755 603 812.714

> The feed miles for the Dutch feed for the pig farming sector showed a very high increase (+96%), while it dropped considerably in Germany

(-68%). The shift in the import of corn to Brazil compared to its import from Hungary may be a possible explanation for the considerable change in

the Netherlands. In Germany, the decline in feed miles can be explained by the significant decrease in the use of soy.

> A very high increase in the feed miles for Dutch laying hen and broiler feed was also noted (respectively +162% and +86%). The shift in the import

of corn from Brazil compared to its import from Hungary, including a considerable increase in the use of corn, once again may be a possible

explanation for the change in the Netherlands. This is because the increase in the use of corn offsets the use of wheat from bordering

European countries.

> The significant increase in feed miles for the dairy farming sector in the Netherlands is clearly due to the decreased use of citrus pulp, which as a

residual co-product was not given an allocation.

Pigs (live weight)Chain Laying hens (eggs) Broilers (live weight) Cattle (milk)

NL

NL B

Ger Po

l

Hun N

L B

Ger Po

l

Hun N

L B

Pol

Hun N

L

Ger

1200010000

8000600040002000

0

2010

2011

2012

2013

Pol

Feed Miles (km/tonne FU)


Share of Co-products

2008 2009 2010 2011 2012 2013

Pigs NL 40.5 41.7 37.4 35.8 38.1 36.9

(live weight) B 31.6 33.4 34.8 43.8 41.6 38.1

Ger 47.5 46.1 36.0 46.4 39.5

Pol 37.3 39.1 28.6 33.0 32.4

Hun 35.2 35.1 32.7 33.5 38.8

Laying hens NL 30.7 31.5 33.5 33.5 33.1 32.7

(eggs) B 33.2 34.4 31.2 32.4 30.7 36.3

Ger 26.7 33.5 23.1 24.05 30.14

Pol 31.2 29.5 26.2 30.9 31.0

Hun 44.0 39.0 35.7 31.9 33.3

Broilers NL 34.2 35.6 49.2 49.6 46.5 46.0

(live weight) B 31.5 37.3 31.7 39.0

Pol 34.9 31.7 31.8 31.6 31.2

Hun 43.3 34.3 34.8 34.0 29.8

Cattle NL 74.8 77.7 64.2 67.6 68.1 54.9

(milk) Ger 70.1 75.7 79.8 69.7 70.75

Pol 59.2 63.4 60.3 68.9


NL B

Ger Po

l

Hun N

L B

Ger Po

l

Hun N

L B

Pol

Hun N

L

Ger

90,080,070,060,050,040,030,020,010,0

0

2010

2011

2012

2013

Pol


Share of residual co-products

% Residual Co-products 2012 % Residual Co-products 2013

Pigs NL 9.2 10.0

(live weight) B 8.2 7.1

Ger 6.0 2.4

Pol 4.7 2.8

Hun 7.3 3.6

Laying hens NL 0.0 0.3

(eggs) B 0.0

Ger 0 0.5

Pol 4.3 4.8

Hun 4.8 4.0

Broilers NL 0.1 0.3

(live weight) B

Pol 0.2 0.3

Hun 2.9 1.1

Cattle NL 38.2 30.0

(milk) Ger 19.9 19.0

Pol 12.2

2012 2013

Use of co-products (% of total compound feed) 47.9 44.4

Use of ‘residual co-products’ (% of total compound feed) 14.2 6.6

Use of soy meal (% of total compound feed) 13.2 10.9

Use of palm pit chips (% of total compound feed) 5.7 4.2

> The use of co-products and residual co-products declined somewhat this year. The percentage dropped by almost half for pig and dairy feeds. The

decrease is primarily due to the reduced use of citrus pulp and palm oil scrap. As indicated earlier, this shift was due to logistics problems in Brazil.

> The percentage of soy compared to the total volume of compound feed declined slightly, as did the percentage of palm pit chips.


NL B

Ger Po

l

Hun N

L B

Ger Po

l

Hun N

L B

Pol

Hun N

L

Ger

45,040,035,030,025,020,015,010,0

5,00,0

2012

2013

Pol


Renewable Energy (%)

2010 2011 2012 2013

Agrifirm Group BV

Agrifirm Feed 0

Nuscience Group 11 3 9 0,4

Agrifirm Deutschland 25 16 30 24,2

Agrifirm Polska 10 8

Agrifirm Magyarország Zrt. 9 4 5,6


Agrifirm Belgium 100 60 66,5

Agrifirm Plant 0 35

Abemec 0

BV Oldambt 0

Agrifirm Exlan 0

NutriControl 0


> On average, the Agrifirm companies used somewhat more renewable energy than in 2012 (respectively 3.2% in 2013 and 2.7% in 2012).

Energy Efficiency Index

> In general, the results were comparable to those of 2012.

> Agrifirm Polska’s Szamotuly site achieved remarkable progress in terms of its EEI score. This progress was achieved through the acquisition of

a new boiler.

> Agrifirm Deutschland is now intensively monitoring its energy consumption. This has improved energy efficiency at the Neuss site.

> The EEI progress at Agrifirm Polska’s Margonin site can be explained on the basis of its reduced production of meal, as a result of which the

performance standard is lower. The basic assumptions (performance standard and type of production lines) used for the EEI calculations will be

updated for every production site in 2014.

> NutriControl’s results declined in comparison to 2011. Due to the reorganisation, fewer analyses were conducted effective from 2012, resulting

in lower EEI results.

> In 2013, Agrifirm Magyarország’s Győr site acquired a new transformer station as a means of reducing power consumption. As a result, the

Győr site’s power consumption dropped from 20.9 kWh/tonne in 2012 to 16.1 kWh/tonne in 2013.

120%

100%

80%

60%

40%

20%

0%

2010201120122013

Agrifirm Feed

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Old

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140120100

80604020

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2010 2011 2012 2013

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AgrifirmBelgium

AgrifirmDeutschlandAgrifirm Polska

Agrifirm Magyarország Zrt.

Nutri-Control BV OldambtNuscience Group


APPENdIx: SOCIAL/hR kPIS

Composition of personnel complement

Number of Number of

Employees (#) Employees (%) Male % Female %

2012 2013 2012 2013 2012 2013 2012 2013

Agrifirm Group BV 58 65 54 62 69.0 70.8 31.0 29.2

Agrifirm Feed 731 654 703 633 87.1 87.5 12.9 12.5

Nuscience Group 679 709 639 692 73.8 75.3 26.2 24.7

Agrifirm Deutschland 164 201 177 183 79.3 82.6 20.7 17.4

Agrifirm Polska 130 121 128 120 80.8 73.6 19.2 26.4

Agrifirm Magyarország 143 130 141 130 81.8 81.5 18.2 18.5

Agrifirm Co-products 232 212 213 207 78.4 80.7 21.6 19.3

Agrifirm Belgium 39 35 37 34 82.1 80.0 17.9 20.0

Agrifirm Plant 272 269 268 244 85.7 85.1 14.3 14.9

Abemec 226 231 206 195 90.7 90.5 9.3 9.5

Oldambt 34 29 28 26 85.3 82.8 14.7 17.2

Agrifirm Exlan 36 35 33 31 66.7 65.7 33.3 34.3

NutriControl 89 82 78 70 53.9 53.7 46.1 46.3

Agrifirm Winkel BV 658 648 401 379 54.0 53.9 46.0 46.1

Total 3,491 3,421 3,106 3,005 75.6 75.7 24.4 24.3

Indeterminate Determinate

Contract (%) Contract (%) Age < 29 Years (%) Age 29-50 Years (%) Age > 50 Years (%)

2012 2013 2012 2013 2012 2013 2012 2013 2012 2013

Agrifirm Group BV 70 84.6 30 15.4 19.0 16.9 53.4 61.5 27.6 21.5

Agrifirm Feed 91.3 93.7 8.7 6.3 13.5 13.6 48.3 44.6 38.2 41.7

Nuscience Group 96.6 96.5 3.4 3.5 23.1 23.4 64.8 63.3 12.1 13.3

Agrifirm Deutschland 95.4 96.5 3.6 3.5 11.6 10.9 54.3 48.8 34.1 40.3

Agrifirm Polska 95.3 91.7 4.7 8.3 16.9 18.2 66.2 66.1 16.9 15.7

Agrifirm Magyarország 100.0 99.2 0.0 0.8 6.3 10.0 69.9 68.5 23.8 21.5

Agrifirm Co-products 96.8 98.1 3.2 1.9 13.8 17.5 58.6 61.8 27.6 20.8

Agrifirm Belgium 97.5 97.1 2.5 2.9 12.8 11.4 51.3 51.4 35.9 37.1

Agrifirm Plant 96.9 97.8 3.1 2.2 8.1 7.8 55.9 49.1 36.0 43.1

Abemec 67.7 71.9 32.3 28.1 34.5 34.2 36.7 30.3 28.8 35.5

Oldambt 65.5 65.5 34.5 34.5 0.0 6.9 73.5 62.1 26.5 31.0

Agrifirm Exlan 77.8 85.7 22.2 14.3 25.0 20.0 61.1 71.4 13.9 8.6

NutriControl 94.4 96.3 5.6 3.7 5.6 4.9 59.6 59.8 34.8 35.4

Agrifirm Winkel BV 65.3 53.4 35.7 46.6 58.7 60.8 30.5 27.3 10.8 11.9

Total 87.6 85.7 13.4 14.3 24.5 25.5 51.3 48.7 24.2 25.8


Composition of personnel complement (continuation)

Management (%) Commerce (%) Support Staff (%)

2012 2013 2012 2013 2012 2013

Agrifirm Group BV 22.4 23.1 0.0 0.0 58.6 67.7

Agrifirm Feed 1.0 0.6 36.5 29.1 8.3 15.9

Nuscience Group 5.6 5.6 23.7 25.8 20.2 19.3

Agrifirm Deutschland 1.8 2.5 34.8 40.8 19.5 6.0

Agrifirm Polska 3.8 3.3 22.3 29.8 8.5 9.1

Agrifirm Magyarország 2.1 3.1 4.9 7.7 18.2 1.5

Agrifirm Co-products 7.8 9.4 21.6 13.2 18.1 35.8

Agrifirm Belgium 7.7 8.6 28.2 28.6 23.1 20.0

Agrifirm Plant 2.2 4.3 48.9 51.9 8.5 9.2

Abemec 1.3 1.3 12.4 13.4 10.2 10.4

Oldambt 8.8 10.3 0.0 0.0 11.8 3.4

Agrifirm Exlan 8.3 8.6 72.2 77.1 13.9 14.3

NutriControl 13.5 4.9 6.7 13.4 7.9 9.8

Agrifirm Winkel BV 0.0 0.0 100.0 97.2 0.0 2.8

Total 3.4 3.3 41.0 18.4 11.9 14.1

Nutrition & Innovation (%) Operations (%) Other (%)

2012 2013 2012 2013 2012 2013

Agrifirm Group BV 0.0 0.0 0.0 3.1 19.0 6.2

Agrifirm Feed 2.5 2.9 51.7 34.6 0.0

Nuscience Group 5.2 4.2 43.6 44.0 1.8 1.0

Agrifirm Deutschland 4.9 4.0 31.1 43.3 7.9 3.5

Agrifirm Polska 0.8 0.8 64.6 57.0 0.0 0.0

Agrifirm Magyarország 1.4 0.0 73.4 74.6 0.0

Agrifirm Co-products 1.3 2.4 48.7 37.7 2.6 1.4

Agrifirm Belgium 2.6 2.9 38.5 37.1 0.0 2.9

Agrifirm Plant 2.6 2.6 37.9 31.9 1.7 35.6

Abemec 0.0 0.0 53.1 61.9 23.0 13.0

Oldambt 0.0 0.0 79.4 86.2 0.0

Agrifirm Exlan 0.0 0.0 0.0 0.0 5.6 0.0

NutriControl 23.6 25.6 48.3 46.3 0.0

Agrifirm Winkel BV 0.0 0.0 0.0 0.0 0.0

Total 2.7 5.3 38.2 50.7 2.7 7.6

Compared to last year, there were a few shifts in the job families. At Agrifirm Plant and Agrifirm Feed, the major shifts are due to reorganisations, as a

result of which some positions were dropped or redefined.


Members of management team (MT) from countries of trade

2013 NUMBER OF MT MEMBERS (#) % CAREER DEVELOPMENT % LOCAL ORIGIN

Agrifirm Group BV 3 67 100

Agrifirm Feed 3 33 100

Nuscience Group 3 67 100

Agrifirm Deutschland 5 20 80

Agrifirm Polska 5 40 80

Agrifirm Magyarország 5 40 80

Agrifirm Co-products 3 67 100

Agrifirm Belgium 2 50 50

Agrifirm Plant 5 0 100

Abemec 1 100 100

Oldambt 1 100 100

Agrifirm Exlan 3 100 100

NutriControl 4 75 100

Agrifirm Winkel BV 1 0 100

Total 44 47.7 90.9

Absence due to illness, incidents & safety (a)

LTA Frequency LTA Percentage (%

Number of LTA Duration (incidents/100 absence due to

Incidents (#) (days/incident) employees) illness due to incidents)

2012 2013 2012 2013 2012 2013 2012 2013

Agrifirm Group BV

Agrifirm Feed 11 5 24 39 1.5 0.8 0.8 0.6

Nuscience Group 12 4 18 11 1.7 0.6 0.7 0.1

Agrifirm Deutschland 4 0 0 2.0 0.0 0.0 0.0

Agrifirm Polska 5 0 21 4.1 0.0 1.8 0.0

Agrifirm Magyarország 1 1 283 9 0.8 0.8 4.3 0.2

Agrifirm Co-products 1 64 0.5 0.7

Agrifirm Belgium 1 1 15 6 2.9 2.9 0.8 0.4

Agrifirm Plant 1 1 139 1 0.4 0.4 1.1 0.0

Abemec 5 2 4 5 2.2 1.0 0.2 0.1

Oldambt 0 0 0.0 0.0 0.0 0.0

Agrifirm Exlan 0 0 0.0 0.0 0.0 0.0

NutriControl 0 0 0.0 0.0 0.0 0.0

Agrifirm Winkel BV 5 2 0.8 0.0 0.0 0.0

Total 45 15 21 22 1.3 0.5 0.7 0.2

8,0

7,0

6,0

5,0

4,0

3,0

2,0

1,0

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2010

2011

2012

2013

Agrifi

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Agrifi

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Absence due to illness, incidents & safety (b)

LTA Frequency index Performance

(# of incidents per Absence Due to Training Management (%

million working hours) Illness (%) (€/employee) employees)

2012 2013 2012 2013 2012 2013 2012 2013

Agrifirm Group BV 1.6 2.3 1,523 1,079 100 100

Agrifirm Feed 8.7 4.4 4.5 4.7 651 217 100 100

Nuscience Group 10.4 3.2 1.8 1.7 147 123 0 31

Agrifirm Deutschland 12.6 0.0 4.1 7.5 515 1,433 0 0

Agrifirm Polska 21.7 0.0 3.8 2.5 463 83 91 86

Agrifirm Magyarország 3.9 4.3 3.2 1.8 136 85 20 100

Agrifirm Co-products 0.0 2.7 3.0 2.3 514 118 0 1

Agrifirm Belgium 15.0 16.3 2.8 3.2 982 1,389 97 0

Agrifirm Plant 2.1 2.3 2.8 2.7 814 749 100 100

Abemec 13.5 5.7 2.7 3.6 1,950 1,753 0 0

Oldambt 0.0 0.0 5.3 5.9 106 103 0 83

Agrifirm Exlan 0.0 0.0 5.5 3.7 774 971 100 100

NutriControl 0.0 0.0 4.4 2.7 1,523 1,079 100 100

Agrifirm Winkel BV 6.9 0.0 2.3 3.1 651 217 0 0

Total 8.6 2.5 3.1 3.3 543 362 42 40


schakel in succes

Colophon

Editors

CSR Department, Agrifirm Innovation Centre

Agrifirm Group Communications Department

Concept and realisation

Schuttelaar & Partners

Agrifirm Group

Landgoedlaan 20 PO Box 20000 T +31 (0) 88 488 10 00

7325 AW Apeldoorn 7302 HA Apeldoorn [email protected]

Documents

2013 CORPORATE SUSTAINABILITY REPORT - Agrifirm · 2013 Corporate Sustainability Report 3 PCEREfA In January 2014, the headlines in various Dutch newspapers reported that ... become