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2013 Campus Climate SurveyGallaudet University

Pat HulseboschOffice of Academic Quality

Rosanne BanguraInstitutional Research

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SURVEY OVERVIEW The Gallaudet University Campus Climate Survey was developed in 2007 in

order to better understand, respond to, and monitor concerns of Gallaudet University employees regarding climate and campus strategies designed to improve climate.

The following survey analyzes six thematic areas: Respect and Trust Communication and Information Sharing Management Style Bilingualism Academic Culture Freedom of Expression

There were 345 administrators, faculty, staff, and professional staff who participated in the 2013 Campus Climate Survey.

This year there was a 42% response rate; the highest in five years. Faculty and professional staff have the highest response rate.

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OVERALL KEY FINDINGS Best aspects about Gallaudet: Gallaudet employees highly rated the

accessibility of events through ASL and English, supervisor receptiveness to input, the variety of communication means, and ongoing diversity programs.

Respondents further emphasized that they appreciate the campus community/collegiality, bilingualism on campus, emphasis on multiculturalism and diversity, and the academic environment.

Improvements for Gallaudet: Gallaudet employees were dissatisfied with the apparent favoritism in hiring practices on campus, lack of employee incentives and support (e.g., monetary raises and benefits), and the transparency of decision making and administrative policies.

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KEY FINDINGS – CLIMATE SURVEY SUBSCALES Respect and Trust: The highest rated statement regarding Respect

and Trust was the availability of ongoing diversity programs. The lowest rated statement was transparent/consistent communication.

Communication and Information Sharing: The highest rated statement regarding Communication and Information Sharing was the receptiveness of supervisors to input. The lowest rated statement was the upward flow of information.

Management Style: The highest rated statement regarding Management Style was the availability of clear ethical policies. The lowest rated statement was the idea that favoritism doesn’t occur.

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KEY FINDINGS – CLIMATE SURVEY SUBSCALES Bilingualism: The highest rated statement regarding Bilingualism was the

accessibility of events and meetings through both ASL and English. The lowest rated statement was the support of the budget for the bilingual mission.

Academic Culture: The highest rated statement regarding Academic Culture was that students receive appropriate accommodations. The lowest rated statement was that civil behavior is modeled and reinforced.

Freedom of Expression: The highest rated statement regarding Freedom of Expression was the receptiveness of supervisors to input. The lowest rated statement was that decision making is inclusive and transparent.

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KEY FINDINGS – BETWEEN GROUP DIFFERENCES• For FIVE of the SIX Climate Survey Subscale scores Hearing

employees’ ratings were statistically significantly higher than Deaf/Hard of Hearing employees ratings.

• For the Academic Culture Subscale, Deaf/Hard of Hearing employees’ ratings were statistically significantly higher than Hearing employees’ ratings.

• No other between group differences were statistically significant.

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Overall Trends

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• Positive = Strongly Agree, Agree• Negative = Strongly Disagree, Disagree

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STATEMENTS WITH HIGHEST APPROVAL RATING

STATEMENT PERCENT STRONGLY AGREE OR AGREE

Events accessible through ASL and English 82%

Supervisor receptive to input 77%

Variety of communication means 75%

Ongoing diversity programs 74%

Students taught academic integrity 66%

Students receive appropriate accommodations 66%

Faculty model academic integrity 58%

Mutual respect among peers 57%

Clear ethical policies 55%

Individuals understand bilingual mission 55%

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STATEMENTS WITH LOWEST APPROVAL RATING

STATEMENT PERCENT STRONGLY AGREE OR AGREE

Favoritism doesn’t occur 7%

Inclusive and transparent decision making 12%

Efficient organizational structure 18%

Information flows upwards 18%

Transparent budget policies 20%

Transparent/consistent communication 21%

Coordinated problem solving 24%

Promotion and hiring equity 25%

Budget supports bilingual mission 26%

English strengthening programs in place 27%

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STATEMENTS WITH LOWEST APPROVAL RATING

STATEMENTPERCENT

STRONGLY AGREE OR AGREE

PERCENT STRONGLY AGREE

OR AGREE

PERCENT STRONGLY AGREE

OR AGREE

2011 2012 2013

Favoritism occurs 72% 64% 93%

Promotion and hiring equity 48% 48% 25%

Inclusive and transparent decision making 54% 48% 12%

Transparent budget policies 45% 40% 20%

Transparent/consistent communication 42% 48% 21%

For the past three years these items have been among the lowest rated items (in some years, they were the only low rated items).

“ONE THING I APPRECIATE ABOUT WORKING AT GALLAUDET IS…”

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“ONE RECOMMENDATION TO IMPROVE GALLAUDET IS…”

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For more details:

• Office of Academic Quality Institutional Research GU Campus Climate Survey

• https://www.gallaudet.edu/office_of_academic_quality/institutional_research/gu_campus_climate_survey.html

1) Campus Climate 2013 Report: OIR Analysis2) Climate Survey Cabinet Presentation – Hanover Analysis3) Survey Form 2013

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1750 H Street NW, 2nd Floor Washington, DC 20006

P 202.756.2971 F 866.808.6585www.hanoverresearch.com

Questions?

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Respect and Trust

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Transparent/consistent communication

Promotion and hiring equity

Freedom of diverse perspectives

University demos multiculturalism

Mutual respect among groups

Managers recognize individual effort

Mutual respect among peers

Ongoing diversity programs

0% 20% 40% 60% 80% 100%

26%

19%

39%

45%

46%

51%

54%

70%

18%

31%

37%

51%

52%

50%

62%

81%

Hearing Deaf/Hard of Hearing

RESPECT & TRUST SUBSCALE

* Patterned boxes indicate a statistically significant difference between groups.

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Communication and Information Sharing

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Information flows upwards

Coordinated problem solving

Administrators receptive to input

Proactive problem solving

Conflict resolution policies

Changes and budget reasons communicated

Directors/deans receptive to input

Managers accountable to their supervisors

Frequent communication from administration

Variety of communication means

Supervisor receptive to input

0% 20% 40% 60% 80% 100%

20%

26%

26%

30%

33%

44%

43%

55%

53%

72%

70%

18%

23%

38%

38%

35%

43%

52%

52%

59%

78%

84%

Hearing Deaf/Hard of Hearing

* Patterned boxes indicate a statistically significant difference between groups.

COMMUNICATION/INFORMATION SHARING SUBSCALEPERCENT REPORTING STRONGLY AGREE OR AGREE

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Management Style

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Favoritism doesn't occur

Inclusive and transparent decision making

Efficient organizational structure

Transparent budget policies

Institutional criteria defines success

Programs to support ethical behavior

University demonstrates ethical behavior

Managers responsive to subordinate input

Customer friendly service to students

Clear ethical policies

0% 20% 40% 60% 80% 100%

6%

14%

20%

25%

34%

32%

32%

41%

46%

47%

8%

11%

17%

17%

29%

33%

45%

48%

49%

63%

Hearing Deaf/Hard of Hearing

* Patterned boxes indicate a statistically significant difference between groups.

MANAGEMENT STYLE SUBSCALEPERCENT REPORTING STRONGLY AGREE OR AGREE

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Bilingualism

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Budget supports bilingual mission

English strengthening programs in place

Language use guidance provided

Explain bilingual mission internally

ASL and English comparable standards

ASL strengthening programs in place

Explain bilingual mission externally

Individuals understand bilingual mission

Events accessible through ASL and English

0% 20% 40% 60% 80% 100%

29%

29%

34%

40%

52%

46%

50%

48%

81%

26%

24%

44%

49%

41%

49%

58%

62%

83%

Hearing Deaf/Hard of Hearing

* Patterned boxes indicate a statistically significant difference between groups.

BILINGUALISM SUBSCALEPERCENT REPORTING STRONGLY AGREE OR AGREE

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Academic Culture

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Civil behavior modeled and reinforced

Consistent academic standards

Grading and participation policies enforced

Students held to academic standards

Faculty set clear standards

Faculty model academic integrity

Students taught academic integrity

Students receive appropriate accommodations

0% 20% 40% 60% 80% 100%

38%

45%

53%

60%

59%

55%

62%

66%

33%

46%

42%

46%

52%

63%

71%

70%

Hearing Deaf/Hard of Hearing

* Patterned boxes indicate a statistically significant difference between groups.

ACADEMIC CULTURE SUBSCALEPERCENT REPORTING STRONGLY AGREE OR AGREE

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Freedom of Expression

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Inclusive and transparent decision making

Information flows upward

Transparent/consistent communication

Freedom of diverse perspectives

Administrators receptive to input

Changes and budget reasons communicated

University demonstrates ethical behavior

University demos multiculturalism

Directors/deans receptive to input

Mutual respect among groups

Supervisor receptive to input

0% 20% 40% 60% 80% 100%

14%

20%

26%

39%

26%

44%

32%

45%

43%

46%

70%

11%

18%

18%

37%

38%

43%

45%

51%

52%

52%

84%

Hearing Deaf/Hard of Hearing

* Patterned boxes indicate a statistically significant difference between groups.

FREEDOM OF EXPRESSION SUBSCALEPERCENT REPORTING STRONGLY AGREE OR AGREE