2014 Annual Report

WELCOME FROM THE PRESIDENT & CEODear Friends,

At Goodwill of Southern Nevada, “changing lives through the power of work” is our vision. I’d like to take this moment to

remind you just how life-changing job training and placement services can be.

Imagine you are a single mother with no job. You are struggling to make rent, to pay for school clothes, to put food on the

table for your child. No matter how many resumes you fill out, you are never called in for an interview. Imagine how

discouraging and frustrating the process becomes. You become depressed… you feel as if you have no options. This is the

reality many Nevadans face daily.

Now imagine you decide to check out Goodwill’s Career Connections job center. There are friendly people there who help you

create an email address on a computer; they cheer you on as you fill out online applications for open positions and they tell

you there is a resume workshop class happening that day and you attend. In that resume class, you not only learn how to

improve your resume, you leave the class with an actual completed resume on a flash drive – and guess what? You can print as

many copies as you want at Career Connections.

A short time later you receive a call for an interview. The dedicated Goodwill team sets up a one-on-one mock interview

training so that you can feel confident. They also provide you with Goodwill shopping cards to purchase an interview outfit,

and gas cards to ease the burden of driving there. After your interview, a Goodwill Team Member calls you to see how it went.

A few days later you receive a call; you are hired! With those two words, your life is changed forever; you no longer worry

about how your children will eat, how you will keep a roof over their heads. You can save up for a family vacation, you can

sign your child up for after school sports, and so much more. You now see a bright future and it’s all because of getting a job!

This story is not unique, and it is only a small example of the diverse population we have the privilege to serve through our

various services: Career Connections, Veteran Integration Program, ELITE Youth Program, Community Based Training or

Volunteer Services.

We know that none of these services would be possible without you, the people and organizations supporting us by donating

your goods, by shopping in our stores, and by funding our programs through individual cash donations, or through grants and

corporate gifts.

On behalf of our Goodwill Board of Directors, our Team Members and the people we have the privilege to serve, thank you for

your commitment and support for our Goodwill.

Peace,

Steve Chartrand

OUR MISSION

OUR CORE VALUES

To educate, train and employ people with disabilities and other

special needs to help them maximize the quality of their life.

People are our strength and we treat them with dignity and

courtesy at all times.

We exceed our customers’ expectations.

We measure ourselves only against the best.

We do what we say we will do every time.

We embrace innovation.

We are a team.

OUR MISSION SERVICES

Career Connections Job Centers:

Goodwill’s Career Connections Job Centers provide free computer stations, Internet access, copier, fax and phone services

for the purpose of securing a job. At the centers, Career Specialists provide workshops covering a variety of topics such as

interview skills or dressing for success; one-on-one career counseling and resume help; and assistance with work cards, bus

passes, clothing vouchers, vocational training and other supportive services when appropriate.

Our over 700 Partner Employers can take advantage of free services such as pre-screening of job candidates and on-site

hiring events and job fairs. Our job seekers can take advantage of our connections and career matching to these employers.

View Career Connections Program Participant Marcus Mendez’ Success Story here:

https://www.youtube.com/watch?v=FJa8wqowzGM

Veteran Integration Program:

This program provides holistic and coordinated job training and employment services tailored to the unique needs of

veterans, military and their families. Goodwill placed 303 veterans into jobs in Southern Nevada in 2014.

In 2012, Goodwill was chosen, via a vigorous application process, to receive a grant of $350,000 from Nevada Women's

Philanthropy, allowing the creation of Goodwill's Veteran Integration Program (VIP). In 2014, Bank of America continued that

legacy by awarding the program with a $200,000 Neighborhood Builder Grant.

One of the unique elements of VIP is that veterans enrolled in the program receive job services from a Goodwill Team

Member who is also a veteran. This peer to peer assistance allows for shared empathy and experience, resulting in a higher

success rate for veteran job seekers in not only finding, but maintaining employment.

View Veteran Cristana Alfonso-Zea’s Success Story here: https://www.youtube.com/watch?v=SBppXQvPCSo

OUR MISSION SERVICES Community Based Training:

A partnership between Goodwill of Southern Nevada, The State of Nevada Bureau of Vocational Rehabilitation

(BVR) and The Veterans Administration (VA), our Community Based Training Program uses real work

environments to assess specific work skills that participants with disabilities currently possess, as well as

offer training for the development of new skills necessary for successful employment. All participants are

referred to this program through either the BVR or VA.

There are 3 different types of Community Based Training:

Retail Training

Janitorial Training

Warehouse Training

View Community Based Training Participant Melany Saucedo’s Success Story here:

https://www.youtube.com/watch?v=_BdlMEsJ8Kg

Court-Ordered Community Service Workers:

Goodwill of Southern Nevada works closely with the Department of Welfare, the City of

Las Vegas, the City of Henderson, and the City of North Las Vegas to provide court

ordered community service hours in lieu of, or in addition to, incarceration and/or a fine.

Volunteer assignments include various tasks in our processing center, retail stores or

corporate headquarters.

The program saves taxpayers money by helping reduce the cost of incarceration while

providing individuals with work experience.

OUR MISSION SERVICES Student Work Experience Program:

Goodwill of Southern Nevada provides volunteer opportunities to special education students

from 29 high schools in the Clark County School District. These students volunteer once a week

at a designated store for one to two hours. Under their teachers’ supervision, they assist with

tasks such as pulling hangers and organizing depending on their individual level of functionality.

The goal of the program is to provide students with a real-work experience environment and an

opportunity to gain job skills.

View Silverado High School’s Student Work Experience Success Story here:

https://www.youtube.com/watch?v=IZ_POqyPMqE

ELITE Youth Program:

Launched in 2013, Goodwill of Southern Nevada’s ELITE Youth Program, stands for

Education, Leadership, Independence, Training and Employment. Facilitated in a

workshop setting, this program provides valuable job seeker skills, financial literacy, and

an introduction to STEM, to youth with disabilities that are ages 17 thru 21.

Students are challenged with setting goals for their future and Goodwill provides

supportive services (money for vocational training, clothing vouchers, gas cards, etc.) and

job coaching to help them reach these goals.

Additionally, there are opportunities for students to attend college tours, and participate

in paid Work Experiences with local businesses.

View ELITE Program Participant Sean Murray’s Success Story here:

https://www.youtube.com/watch?v=helxg_7-vXY

PEOPLE SERVED IN 2014Program Number Placed/Served

Career Connections Placed (includes Veteran Integration Program, Beyond Jobs for Women)

2,361

Career Connections Served(includes Veteran Integration Program, Beyond Jobs for Women)

12,810

Community Based Training Served 388

# of Volunteers (includes Court-Ordered Community Service, groups, individuals)

1,634

Student Work Experience Program Students served 675

ELITE Youth Program Students Served 171

FINANCIALS – BALANCE SHEETS

FINANCIALS – STATEMENTS OF ACTIVITIES2014 2013

Revenue

Contributions (Unrestricted and temporarily restricted) 1,014,314$ 1,127,502$

Federal Grants 1,616,606 1,627,823

Goods contributed for sale 28,179,546 23,870,865

Sales of contributed goods 27,566,928 23,106,354

Less cost of goods sold (27,566,928) (23,106,354)

Sale of purchased goods 414,099 442,205

Less cost of goods sold (Contributed & purchased) (266,444) (292,906)

Vocational assistance programs 535,419 516,511

Deferred gain amortization on sale-leaseback 610,692 610,692

Special events, net 91,939 41,098

Interest 1,216 2,738

Other 1,686 3,411

Net assets released from restrictions 108,433 91,311

32,307,506 28,041,250

Expenses

Program services 29,629,194 25,371,596

Support services:

Management and general 954,907 1,079,293

Fundraising 797,809 657,097

Unallocated payments to affiliated organization 169,618 194,178

Net assets released from restrictions 108,433 91,311

31,659,961 27,393,475

Increase (decrease) in net assets 647,545$ 647,775$

2014 MAJOR DONORS

CORPORATE PARTNERS:

4Wall Entertainment

Active Commercial

Ameriprise Financial, Inc.

Aristocrat Technologies, Inc. USA

ASHBA Media Inc.

Bank of America

Bank of Nevada

Bank of the West

Barrick Gold Corporation

Bradshaw Smith & Co., LLP

Capital One

Cash America Super Pawn

CBRE

CDW

Citibank (Nevada), N.A.

Cragin & Pike

Credit One Bank

Dotty’s

Firestone Complete Auto Care

G.C. Garcia, Inc.

G&L Insurance Services

Golden Nugget

Humana

IHG

Indaba Systems

JPMorgan Chase & Co.

JSA Architecture

Law Offices of John Benedict

MGM Resorts International

MountainView Hospital

Nevada State Bank

One Roofing Company

Penske Truck Leasing Co.

Republic Services

Resort Gaming Group

Rum Runner

Southwest Gas Corporation

Speedway Children’s Charities

Spread the Word Nevada

USAA Federal Savings Bank

UnitedHealthcare

Wells Fargo Insurance Services

FOUNDATION PARTNERS:

Bank of America Charitable Foundation

Bridgestone America’s Trust Fund

Caesars Foundation

JPMorgan Chase Foundation

MGM Resorts Foundation

Nevada Women’s Philanthropy

NV Energy Foundation

Tony & Renee Marlon Charitable Foundation

Walmart Foundation’s State Giving Program

Wells Fargo Foundation

Windsong Trust

GOVERNMENT PARTNERS:

Bureau of Vocational Rehabilitation

CDBG - City of Las Vegas

Clark County Board Of Commissioners

EFSP Local Board

Workforce Connections

2014 MAJOR COMMUNITY PARTNERS

8NewsNow KLAS-TV Community Team

Alaska Airlines

Allegiant Air

American Red Cross – Southern Nevada Chapter

A+ Laundry

Bellagio Las Vegas

Beyond the Rack

Boys and Girls Club of Southern Nevada

Boys & Girls Clubs of Las Vegas

Caesars Entertainment

City of Las Vegas Office of Administrative Services

Clark County School District

El Cortez Casino

HELP of Southern Nevada

Hines

Ivory Star Productions

McCarran Airport

Jason’s Deli

McCarran Airport

Mountain’s Edge Community Association

Nevada Public Radio (KNPR)

North Las Vegas Library District

Paris Las Vegas Hotel and Casino

Peterbilt Paclease

Red Rock Casino Group

TAO Group

Texas Station Casino

The Container Store

The Crossing - A Christian Church

The Office of the District Attorney,

Family Support Division

The Plaza Hotel & Casino

Three Square - SNAP

Tito’s Handmade Vodka

TOPSHOP

2014 Board of DirectorsGeorge Garcia, ChairmanG. C. Garcia, Inc.

John Grady, Vice ChairmanG&L Insurance Services

Penny J. Mendlovic, SecretaryCBRE

Joshua R. Dobbins, TreasurerBradshaw, Smith & Co.

Dr. Nancy AlamoClark County School District

Stavros Anthony, Ph.D.Mayor Pro Tem, City of Las Vegas

Dr. Nancy BruneKenny Guinn Center for Policy Priorities

Lainie CastleThe Cosmopolitan of Las Vegas

Roxanne DoyleCitibank (Nevada), N.A.

Brian Dziminski, Esq.Law Offices of John Benedict

Gus Flangas, Attorney At Law

Flangas McMillan

Ted GizaIndependent Consultant

Pamela Goynes BrownCCSD, City of North Las Vegas

Kelvin HaywoodKME Architects

Haskel InyGreat American Capital

Eric JamesState Farm

Dr. Magdalena MartinezLincy Institute, UNLV

Sabri OzunUnited Way of Southern Nevada

Bill Paredes

Bank of Nevada

Jerome SchmitzSouthwest Gas Corporation

Frank SpadyCanada Nevada Business Council

Susan VogelUnitedHealthcare

Frank WoodbeckNevada System of Higher Education

Mike ZimmerUrban Capital Nevada

2014 MISSION MILESTONES

ELITE Program College Tours & Educational Experiences

Veterans Hiring EventNV Energy Imagine Training Room Opening

BEFORE AFTER

2014 RETAIL & OPERATIONS MILESTONES

Aliante Library Donation Center Opening 3 Groundbreakings for 3 New Stores

Tropicana Store Remodel & Re-Opening

Stephanie &

American Pacific

Lake Mead & Civic

Silverado & Bermuda

2014 RETAIL & OPERATIONS MILESTONES

Mardon Store Opening

South Distribution Center & Clearance Center Opening

2014 COMMUNITY MILESTONES

“Gift of a Job” Community Recognition Luncheon

“Gift of a Job” Donation Campaign in Stores

LV Metro Chamber

2014 Business

Excellence Award

Ceremony – we

were honored as a

“Cultivator”

2014 COMMUNITY MILESTONES

LV Woman Magazine Deja Blue Photo Shoot –

featured program participants, funders,

team members, volunteers

Southwest Gas “Fuel for Life” Campaign Event

2014 COMMUNITY MILESTONES

1st Annual Blue Party – Fashion, Art & MusicGolf for Goodwill: “A Salute to our Veterans”

www.Goodwill.Vegas

1280 W. Cheyenne Ave.

North Las Vegas, NV 89030

(702) 214-2000