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www.Bio-ITWorld.com Cambridge Healthtech Media Group 250 First Avenue, Suite 300, Needham, Massachusetts 02494 T: 781-972-5400 or toll-free in the U.S. 888-999-6288 F: 781-972-5425 • www.healthtech.com • www.chimediagroup.com Conducted by 2013 Annual Life Sciences IT Survey

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Page 1: 2013 Annual Life Sciences IT Survey ·  2013 Annual Life Sciences IT Survey 5 Conducted by Increase Decrease Stay the same Not sure Less than $5,000 $5,001 - $25,000

www.Bio-ITWorld.comCambridge Healthtech Media Group 250 First Avenue, Suite 300, Needham, Massachusetts 02494T: 781-972-5400 or toll-free in the U.S. 888-999-6288F: 781-972-5425 • www.healthtech.com • www.chimediagroup.com

Conducted by

2013 Annual Life Sciences IT Survey

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2013 Annual Life Sciences IT Survey

2

Conducted by

2013 Life Sciences IT SurveyConducted by Bio-IT World / Cambridge Healthtech Media Group

This exclusive survey is the first in an annual series of reports in which we will diagnose key trends in the life sciences IT space by interviewing key opinion leaders in the industry.

In this report, we have dissected the responses from 121 senior executives in life sciences IT – CIOs and VPs – from a larger sample of 200 respondents. (60% of respondents herein are CIOs, the remainder VPs or senior VPs of IT.) Just under half the respondents work in biotech or pharma, the remainder work in government, hospital, academia, or vendor organizations.

The survey reports a robust trend for IT investment: 45% expect their IT budgets to increase this year, whereas only 8% anticipate a decrease. Two thirds of respondents are planning increases of 6-15%, while 20% expect even higher increases in spending. Even so, more than 60% said that budget constraints form the biggest challenge for 2013.

Cloud computing was the most highly cited area for IT spending in 2013, being highlighted by a small majority of respondents. Other key areas include security, workflow technologies, and mobile technologies. One quarter of respondents said social media was a priority area for 2013.

In terms of the cloud, two thirds of respondents spend thousands a month on cloud storage, with 12% reporting expenditures greater than $25,000/month.

Half of respondents have engaged outside IT consultants. The most cited IT priorities were areas such as business intelligence and project management. Specific challenges include data storage, security, and staffing levels.

In terms of data storage, one quarter of respondents are already in the Petabyte storage range, with 7.5% storing more than 10 PB data. Fully 90% respondents expected their data repositories to grow in 2013. Roughly equal numbers (25-30%) reported using public clouds vs private clouds vs a hybrid cloud platform strategy.

While some 30% respondents reported using Amazon Web Services for their public cloud platform, the report details a long list of other vendor suppliers for cloud and in-house storage platforms. The most popular cloud application is email, but others scoring highly include Intranet and CRM. Nearly two thirds of respondents believe that all their IT platforms will be cloud-based within five years.

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2013 Annual Life Sciences IT Survey

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Conducted by

What is your current title?

60.3%28.9%

10.7%

CIO

VP of IT

SVP of IT

Demographics of Survey Respondents

How would you best describe your organization?

39.8%

9.1%19.3%

9.1%

5.7%

9.1%4.5%3.4% Biotechnology

Pharmaceutical

IT Solutions Provider

Technology Vendor

Government

Hospital

Academic

Other

1

2-5

6-10

11-25

More than 25

How many locations does your company have?

40.4%

44.4%

6.1%4.0%5.1%

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Conducted by

1

2-5

6-10

11-25

More than 26

What percent of your company employees work remotely?

How many other corporate locations will share/access your data both inside and outside your organization?

32.3%

31.2%

15.0%

23.7%

18.3%

39.8%

15.1%

6.5%

14.0%4.3% Less than 10%

11-20%

21-35%

36-49%

More than 50%

Demographics of Survey Respondents

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2013 Annual Life Sciences IT Survey

5

Conducted by

Increase

Decrease

Stay the same

Not sure

Less than $5,000

$5,001 - $25,000

$25,001-$75,000

Over $75,000

Not Applicable

If an increase, how much of a budget increase do you anticipate?

In 2013, do you think your IT budget will:

What is your monthly spending for cloud storage?

12.8%

40.4%25.5%

44.3%

37.6%

36.8%

31.7%

8.5%

18.8%9.9%2.0%

14.9%

2.1%4.3%

10.4% Less than 5%

6%-10%

11%-15%

16%-20%

21%-24%

Over 25%

IT Budget & Spend

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2013 Annual Life Sciences IT Survey

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Conducted by

Which of the following technologies will your organization be executing on in 2013?

Business Intelligence

Mobile Technologies

Cloud Computing

Collaboration/Workflow Technologies

Social Media

Virtualization

IT Management

Customer Relationship Management

ERP Applications

Security

Content Management

Other

0%

10%

20%

30%

40%

50%

60%

Yes

No

Not a high priority, but something that will be addressed in 2013

Already implemented

Not applicable

Is incorporating social media a high priority in 2013?

27.0%

36.0%

22.5%

9.0%

5.6%

Outlook for 2013

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2013 Annual Life Sciences IT Survey

7

Conducted by

Outlook for 2013

What are your biggest challenges in 2013?

0

10

20

30

40

50

Budget constraints

Need for additional storage/data management

Lack of staff

Security

Increase in remote employees

Migration to the cloud

Mobile Apps

eCommerce

Social Media Integration

Virtualization

Other

Less than a year

1-2 years

3-4 years

Over 5 years

Don’t think they will all migrate

When do you envision all your platforms to be in the cloud?

13.4%

14.9%16.4%

38.8%

16.4%

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Conducted by

1-10

11-19

More than 19

How much of your IT department is outsourced?

How many employees are in your IT department?

47.7%

2.3%

29.1%70.5%

12.5%

9.3%

11.6%

17.0% None of it

On a project-by-project basis

Less than 25%

More than 25%

All of it

Staffing and Professional Development

Have you used outside IT consultants? Of the 50.6% of respondents that used outside IT consultants, most said the need was project based. The top ten reasons IT Consultants were used were:

50.6%49.4% Yes

No

1. Website Design

2. Firewall Assistance

3. Database Management

4. Off hours Monitoring

5. Systems Integration

6. Security Implementation/Assessment

7. Server Optimization

8. Cloud Development/Assessment

9. Data Center Planning

10. Desktop Support

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Conducted by

In which areas do you need to advance your team’s skill set?

What technology certifications do you and your team hold?

Business Intelligence and Data Management

IT Strategy and Planning

Business Process Improvement

Security and Risk Management

Project Management

Enterprise Architecture

Business Relationship Management

Infrastructure and Operations

Application Development and Management

Other

VMWare

Citrix

SAP

Oracle

Cisco

EMC Cloud

RedHat

Microsoft

Other

None

0

5

10

15

20

25

30

35

0

5

10

15

20

25

30

35

40

Business Intelligence and Data Management

IT Strategy and Planning

Business Process Improvement

Security and Risk Management

Project Management

Enterprise Architecture

Business Relationship Management

Infrastructure and Operations

Application Development and Management

Other

Staffing and Professional Development

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2013 Annual Life Sciences IT Survey

10

Conducted by

None

1-3

4-6

7-9

Over 10

None

1-3

4-6

7-9

Over 10

How many conferences do you attend in a year?

How many conferences do your team members attend in a year?

64.6%

12.2%

17.1%

15.9%

61.0%

11.0%

3.7% 3.7%

7.3%3.7%

Staffing and Professional Development

What publications do you read the most to stay abreast of news within the IT industry?

CIO Magazine

WIRED

Bio-IT World

FierceIT

Government CIO Magazine

Wall Street Journal

BIZ Journals

Mass High Tech

Other

0%

10%

20%

30%

40%

50%

60%

70%

80%

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2013 Annual Life Sciences IT Survey

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Conducted by

0%

1-10%

11-25%

26-50%

51-99%

100%+

What is your data storage capacity?

How much of your storage is internal versus cloud based storage?

What are your anticipated increases in data processing and storage requirements during the next year?

51.9%

23.1%

14.1%

9.0%

26.9%

10.3%

39.7%

24.1%

13.9%

34.6%

7.6%

14.1%12.8%

2.5%

10.3%

1.3% 3.8%

Less than 10%

11-25%

26-50%

More than 50%

100% Cloud Based

Not applicable

100-500 TB

501 TB-1 PB

1.1-5 PB

5.1-10 PB

> 10 PB

Storage, Virtualization and Cloud

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Conducted by

Storage, Virtualization and Cloud

Which of the following is your organization currently using for their cloud based platforms?

On-premise/private cloud solution

Public Cloud Solution

Hybrid Solutions

Not currently using any cloud based solutions

Currently evaluating solutions

0

5

10

15

20

25

Which applications have you already migrated into the cloud?

Email

Intranet

ERP

CRM

HR

Marketing/Sales

Customer Service

Inventory Management

Lab Information Management System

Next Generation Sequencing

CTMS

EDC

Other Core business applications

Other non-essential business applications

None of the above

0

5

10

15

20

25

30

35

40

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2013 Annual Life Sciences IT Survey

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Conducted by

Employee Mobility

Cost Savings

Ease of Use

Data always accessible

Security

Avoids having to purchase new hardware

Avoids having to hire new bioinformatics staff

Addresses peaks and troughs in workload

Facilitates collaborations with other labs/organizations

Scalability of cloud services

Conversion of capital expenditures to operational costs

Other

Which of the following do you see is the biggest benefit with migrating to the cloud?

18.8%

25.0%

4.3%4.3%

1.4%

1.4%

15.9%

2.9%

2.9%1.4%

11.6%10.1%

Which type of cloud computing services are of most interest to your organization?

Infrastructure-as-a-service

Software-as-a-service

Storage-as-a-service

Workflow management

Storage plus workflow

None of the above

Other

0%

5%

10%

15%

20%

25%

30%

35%

Storage, Virtualization and Cloud

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Conducted by

What vendors do you use for storage? What product(s) do you currently use for virtualization?

Amazon

EMC

HP

Dell

Hitachi

IBM

NetApp

Use Own Data Centers

Other

0

5

10

15

20

25

0

5

10

15

20

25

30

VMWare

Zen

Citrix

MS Hypervisor

Oracle

Current On-premise/private cloud solution provider

Other

None

Vendor Usage and Satisfaction

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Conducted by

If using a public cloud solution, which are you currently using?

Amazon Web Services

Microsoft Azure

Rackspace

Savvis

AT&T

Verizon Business

Terremark Worldwide

OpSource

IBM

Oracle

GoGrid

CSC

Not using a public cloud solution

Other

0

5

10

15

20

25

30

If using an on-premise/private cloud solution, which are you currently using?

0

5

10

15

20

25

30

Microsoft

VMWare

RedHat

Nimbula

Eucalyptus Systems

Cloud.com

Not using an on-premise/private cloud solution

Other

Vendor Usage and Satisfaction

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2013 Annual Life Sciences IT Survey

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Conducted by

Not Satisfied at All

Somewhat Dissatisfied

Satisfied

Somewhat Satisfied

Very Satisfied

Do Not Use

Not Satisfied at All

Somewhat Dissatisfied

Satisfied

Somewhat Satisfied

Very Satisfied

Do Not Use

Not Satisfied at All

Somewhat Dissatisfied

Satisfied

Somewhat Satisfied

Very Satisfied

Do Not Use

Not Satisfied at All

Somewhat Dissatisfied

Satisfied

Somewhat Satisfied

Very Satisfied

Do Not Use

Rank your experience(s) with the following vendors:

Google

Microsoft

Amazon

HP

6%

4%

3%

6%

7%

4%

3%

5%

14%

34%

19%

25%

17%

18%

21%

17%

33%

19%

28%

11%

23%

21%

26%

37%

Not Satisfied at All

Somewhat Dissatisfied

Satisfied

Somewhat Satisfied

Very Satisfied

Do Not Use

Not Satisfied at All

Somewhat Dissatisfied

Satisfied

Somewhat Satisfied

Very Satisfied

Do Not Use

EMC Rackspace2% 2%

7% 6%

16% 16%

9% 5%

3%

8%

64% 63%

Vendor Usage and Satisfaction

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Conducted by

Not Satisfied at All

Somewhat Dissatisfied

Satisfied

Somewhat Satisfied

Very Satisfied

Do Not Use

Not Satisfied at All

Somewhat Dissatisfied

Satisfied

Somewhat Satisfied

Very Satisfied

Do Not Use

Savvis RedHat

10% 5%

7% 17%3%

8%79%

7%

63%

Not Satisfied at All

Somewhat Dissatisfied

Satisfied

Somewhat Satisfied

Very Satisfied

Do Not Use

Not Satisfied at All

Somewhat Dissatisfied

Satisfied

Somewhat Satisfied

Very Satisfied

Do Not Use

Nimbula Eucalyptus Systems2%

4%9% 5%

5%4%

84%

4%

84%

Not Satisfied at All

Somewhat Dissatisfied

Satisfied

Somewhat Satisfied

Very Satisfied

Do Not Use

Not Satisfied at All

Somewhat Dissatisfied

Satisfied

Somewhat Satisfied

Very Satisfied

Do Not Use

Cloud.com Abiquo2%

5%4% 4%2%

7%7% 2%2%

82%84%

Rank your experience(s) with the following vendors:

Vendor Usage and Satisfaction

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18

Conducted by

Not Satisfied at All

Somewhat Dissatisfied

Satisfied

Somewhat Satisfied

Very Satisfied

Do Not Use

Not Satisfied at All

Somewhat Dissatisfied

Satisfied

Somewhat Satisfied

Very Satisfied

Do Not Use

Not Satisfied at All

Somewhat Dissatisfied

Satisfied

Somewhat Satisfied

Very Satisfied

Do Not Use

Not Satisfied at All

Somewhat Dissatisfied

Satisfied

Somewhat Satisfied

Very Satisfied

Do Not Use

IBM

VMWare

Dell

Cisco

3%

5%

6%

3%

3%

4%

2%

10%

12%

13%

21%

21%

12%

9%

16%

14%

18%

14%

15%

52%

52%

55%

40%

Not Satisfied at All

Somewhat Dissatisfied

Satisfied

Somewhat Satisfied

Very Satisfied

Do Not Use

Not Satisfied at All

Somewhat Dissatisfied

Satisfied

Somewhat Satisfied

Very Satisfied

Do Not Use

Citrix Oracle

7%

2%

5% 7%

14% 16%

14% 16%61%

16%

43%

Rank your experience(s) with the following vendors:

Vendor Usage and Satisfaction

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Conducted by

Yes

No

Not Sure

Do you feel that the current vendors offer the solutions that your organization needs?

10.0%64.3%

25.7%

Vendor Usage and Satisfaction

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2013 Annual Life Sciences IT Survey

20

Conducted by

www.Bio-ITWorld.com

Bio-IT World provides outstanding coverage of cutting-edge trends and technologies that impact the management and analysis of life sciences data, including next-generation sequencing, drug discovery, predictive and systems biology, informatics tools, clinical trials, and personalized medicine. Through Bio-ITWorld.com and our new News Bulletins, offering breaking news and other important articles, which will be dispatched several times a week. For more information, visit www.Bio-ITWorld.com

www.chimediagroup.com

Cambridge Healthtech Media Group, a division of Cambridge Healthtech Institute, delivers content to decision makers through its print, online, and electronic products designed to serve the life sciences community. The Media Group’s editors are at the pulse of the market and disseminate ground-breaking news, analysis, trends, and insights that shape the life science industry through a suite of published resources including the Bio-IT World topic-specific eNewsletters and web sites.

www.CHICorporate.com

Cambridge Healthtech Institute (CHI) is the preeminent life science network for leading researchers and business experts from top pharmaceutical, biotech and academic organizations. CHI’s portfolio of products includes Cambridge Healthtech Institute Conferences, Insight Pharma Reports, Cambridge Marketing Consultants, Barnett Educational Services, Cambridge Meeting Planners and CHI’s Media Group, which includes news websites and e-newsletters including Bio-IT World and eCliniqua. Founded in 1992, CHI strives to develop quality information sources that provide valuable new insights and competing points of view while offering balanced coverage of the latest developments.

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www.Bio-ITWorld.comCambridge Healthtech Media Group 250 First Avenue, Suite 300, Needham, Massachusetts 02494T: 781-972-5400 or toll-free in the U.S. 888-999-6288F: 781-972-5425 • www.healthtech.com • www.chimediagroup.com