2012 Third Quarter Revenues - capgemini.com€¦ · Portfolio adjustments and re-skillings Drastic review of profiles, pyramids and capacity: 450 headcount reduction Creation of a

2012 Third Quarter Revenues

Paris, November 8, 2012


2 Copyright © Capgemini 2012. All Rights Reserved

Paul Hermelin Chairman and CEO



€2.523M revenue in Q3 2012, +6.1%

+1.0% organically, in line with guidance Growth

123,000+ headcount

~48,000+ offshore, of which 40,000+ in India (end October) Offshore

Sales activity Stable bookings in Q3 and YTD in P&C versus 2011

Prices stable thanks to high-value offer development

Solid Q3, guidance confirmed



A Group under visible transformation

Geographical

rebalance towards

North America

New IP offerings

Customer centricity

Launch of an integrated Telecom business unit starting in Europe

Strengthened account management at Group level on 11 accounts,

each averaging ~65M€ annual revenue

18% 19% 20% >25%

2010 2011 2012 2015

North America 1st region of the Group

+11% growth in Q3 2012

% of the Group revenue

Case-as-a-Service Solution

Big data CRM by Prosodie



Acceleration on our new offerings and offshore

Positive effect of high value offers on prices Continuous offshore push

Evolution of prices YoY – Technology services

-3.0% -3.7%

-1.0% -1.0% -1.1%

1.3%

-6%

-4%

-2%

0%

2%

Q2 11 Q3 11 Q4 11 Q1 12 Q2 12 Q3 12

75K

44K 48K 80K

0

50

100

150

200

YE 2011 Q3 2012 Target 2015

(35k

in India)

(>40k

in India)

Leverage strong retail sector positioning,

similar to Levi’s and Limited contracts

Cloud based storage-as-a-service, with

Alliance Partner EMC²

Differentiated application management

model – Bundled AM and SaaS

Onshore headcounts Offshore headcounts



Margin recovery under way in the Netherlands

Business actions Financials and perspectives

Simplified organization

Portfolio adjustments and re-skillings

Drastic review of profiles, pyramids

and capacity: 450 headcount

reduction

Creation of a new “broker” concept as

innovative business model

50M€ additional restructuring costs in

2012

Perspective to reach close to 10%

Operating Margin in full year 2013

Business is stabilized sequentially

Some significant deals won again – e.g. Openbaar Ministerie



Nicolas Dufourcq Deputy General Manager and CFO



Q1 2011 Q2 2011 H1 2011 Q3 2011 Q4 2011 H2 2011 FY 2011 Q1 2012 Q2 2012 H1 2012 Q3 2012

M€ (Published) 2 350 2 406 4 756 2 378 2 559 4 937 9 693 2 565 2 585 5 150 2 523

Sequential Current Growth 2.4% - 1.2% 7.6% 0.3% 0.8% - 2.4%

Sequential Organic Growth 4.1% - 4.3% 6.2% -1.3% 0.2% - 3.9%

Year-on-Year Current Growth 9.2% 7.4% 6.1%

Year-on-Year Organic Growth 4.4% 0.5% 1.0%

Revenues Quarterly Evolution

2 350

2 4062 378

2 559 2 565 2 5852 523

1800

2000

2200

2400

2600

Q1 11 Q2 11 Q3 11 Q4 11 Q1 12 Q2 12 Q3 12

in M€



Q3 2012 Revenue Growth by Business

Sequential Year-on-year

Q3 12 / Q2 12 Q3 12 / Q3 11

Consulting Services - 17.4 % - 4.0 %

Technology Services - 5.3 % 3.4 %

Local Professional Services - 6.5 % - 2.4 %

CS / TS / LPS - 6.6 % 1.3 %

Outsourcing Services 0.2 % 0.5 %

TOTAL GROUP - 3.9 % 1.0 %

At constant rates

4.4%

39.7%

41.7%

Technology

Services

Consulting

Services

14.2%

Local Professional

Services

Outsourcing

Services



Current Organic

Current Sequential Year on

year Sequential

Year on

year

M€ Q3 2011 Q2 2012 Q3 2012 Q3 12 /

Q2 12

Q3 12 /

Q3 11

Q3 12 /

Q2 12

Q3 12 /

Q3 11

North America 435 536 543 1.3% 24.9% - 1.7% 10.9%

UK & Ireland 473 559 534 - 4.5% 12.7% - 6.9% 1.4%

France 522 538 497 - 7.5% - 4.9% - 7.5% - 4.0%

Benelux 304 278 262 - 5.5% - 13.7% - 5.5% - 13.8%

Rest of Europe,

Asia & Latin

America

644 674 687 1.8% 6.8% 0.4% 3.9%

TOTAL 2 378 2 585 2 523 - 2.4% 6.1% - 3.9% 1.0%

Q3 2012 Revenues by Geography

France

North

America

UK

& Ireland

Benelux

Rest of Europe,

Asia & Latin

America

10.4%

27.2% 21.5%

21.2% 19.7%



Headcount as of Dec. 31, 2011 119 707

Recruits * 23 169

Acquisitions / Outsourcing Deals ** 727

Disposals - 163

Layoffs - 4 199

Leavers - 16 012

Headcount as of Sept. 30, 2012 123 229

(*) out of which : 2 406 in Sogeti (onshore)

9 264 in India

2 844 in other offshore centers

Headcount Evolution

Sept YTD Attrition Sept 11 Dec 11 Sept 12 YoY Var

Consulting Services

Technology Services

Outsourcing Services

Local Professional Services

22.5%

18.8%

18.9%

18.5%

20.5%

18.4%

18.2%

18.0%

17.9%

17.6%

17.5%

16.4%

- 4.6 pts

- 1.2 pts

- 1.4 pts

- 2.1 pts

Total Disciplines 18.8% 18.2% 17.5% - 1.3 pts

52% Offshore

(**) out of which : 528 Bayer



50

60

70

80

90

63

67656867

7168

7978

7980 80 80

82 8284 84 83

8283 83

Consulting Services Technology Services Local Professional Services

Utilization Rates by Business

At constant perimeter

Q2 Q4

2011

Q3 Q1 Q1 Q2 Q3

2012

Q2 Q4

2011

Q3 Q1 Q1 Q2 Q3

2012

Q2 Q4

2011

Q3 Q1 Q1 Q2 Q3

2012



Pricing evolution

Charge-out Rates

Year on year

Variation

Q1 11 Q2 11 Q3 11 Q4 11 Q1 12 Q2 12 Q3 12

Consulting Services 0.4% - 0.7% 0.8% - 1.3% - 1.6% - 1.6% - 2.2%

Technology Services - 2.2% - 3.0% - 3.7% - 1.0% - 1.0% - 1.1% 1.3%

Local Professional Services 0.1% 1.1% 1.3% 1.9% 2.2% 1.1% - 0.5%

Weighted average - 1.8% - 1.6% - 1.9% 0.0% - 0.1% - 0.5% 0.2%



Paul Nannetti Group Sales and Portfolio Director



At constant rates and perimeter

Q3 2012 revenue by sector

Q3 2012

vs. 2011

Revenue

Financial services -2.3%

Energy, Utilities & Chemicals 14.4%

Manufacturing 1.0%

Customer Products, Retail,

Distribution & Transport 17.0%

Public sector -

Telecom, Media & entertainment 1.2%

Total 1.0%

21.7%

23.0%

18.0%

15.0%

11.5%

9.6%

1.2%

Financial services Public sector

Manufacturing CPRDT

Energy, utilities & chemicals Telecom, media & entertainment

Others



Bookings evolution by business

At budget rates and constant perimeter

M€

1 639 1 754 1 371

1 713 1 586 1 749 1 357

784 1 004

815

764

559

1 219

703

2 423

2 758

2 186

2 477

2 145

2 968

2 060

0

500

1 000

1 500

2 000

2 500

3 000

3 500

4 000

Q1 11 Q2 11 Q3 11 Q4 11 Q1 12 Q2 12 Q3 12

Outsourcing

CS / TS / LPS



Key Q3 deals

Financial sector Customer product, Retail,

Distribution and Transport

Other sectors



We continue to invest in our portfolio

New sector based offers

Financial services: FATCA* with All Channel Experience in Retail, Telco, Utilities Public Sector: Case a Service with

Rapid acceleration of our partnership

Continued investment in Top Line Initiatives

BIM, BPM, Mobility, Testing

+27% revenue growth YTD

*Foreign Account Tax Compliance Act

2012 Third Quarter Revenues Back-up



Current Organic

Current Sequential Year on year Sequential Year on year

M€ Q3 2011 Q2 2012 Q3 2012 Q3 12 /

Q2 12

Q3 12 /

Q3 11

Q3 12 /

Q2 12

Q3 12 /

Q3 11

North America 435 536 543 1.3% 24.9% - 1.7% 10.9%

Europe & Asia

of which : 1 943 2 049 1 980 - 3.4% 1.9% - 4.5% - 1.5%

UK & Ireland 473 559 534 - 4.5% 12.7% - 6.9% 1.4%

France 522 538 497 - 7.5% - 4.9% - 7.5% - 4.0%

Southern Europe &

Latin America 276 241 274 13.4% - 0.8% 13.9% - 0.9%

Benelux 304 278 262 - 5.5% - 13.7% - 5.5% - 13.8%

Nordic 135 182 159 - 13.0% 17.5% - 16.4% 10.7%

Germany & Central

Europe 158 163 155 - 4.6% - 1.5% - 4.9% - 1.5%

Asia Pacific 75 88 99 12.4% 32.9% 8.8% 18.5%

TOTAL 2 378 2 585 2 523 - 2.4% 6.1% - 3.9% 1.0%

Q3 2012 Revenues by Geography



Q3 Revenues by Geography

At constant rates and perimeter

Benelux

North America

UK

& Ireland

Nordic

Countries

Germany

& Central

Europe

France

Asia

Pacific

Q3 2012

Benelux

North America

UK

& Ireland

Nordic

Countries

France

Asia

Pacific

Germany

& Central

Europe

Southern Europe

&

Latin America

Southern Europe &

Latin America

Q3 2011

19.6%

21.0%

5.7% 12.2%

6.3%

20.8%

11.0%

3.4%

21.5%

21.2%

6.3% 10.4%

6.2%

19.7%

10.8%

3.9%



Group Headcount by Business

Sept. 11 Dec. 11 Mar. 12 Jun. 12 Sept. 12 Sept. 12/ Sept. 11

Sept. 12/

Dec. 11

Consulting Services 3 410 3 431 3 229 3 164 3 168 - 7.1% - 7.7%

Technology Services 53 050 54 304 53 441 53 498 54 556 2.8% 0.5%

Outsourcing Services (**) 41 156 42 124 44 008 44 524 45 601 10.8% 8.3%

Local Professional Services 19 511 19 553 19 575 19 549 19 608 0.5% 0.3%

TOTAL GROUP(*) 117 428 119 707 120 542 121 026 123 229 4.9% 2.9%

(*) including not classified headcount

(**) including France AM Headcount in 2012



615629

600

631

609

622

608

500

600

700

Charge-out Rates

479 487 485 498 490 492483

300

350

400

450

500

550

600 Local Professional Services

At budget rates and

constant perimeter

1 169 1 1791 153

1 186 1 149 1160 1128

300

400

500

600

700

800

900

1000

1100

1200

1300

2011 2012

Consulting Services

2011 2012 2011 2012

Technology Services Onshore

Q3 Q3

Q3



Consulting / Technology / Local Professional Services

Bookings Revenues Book-to-bill ratio

North America 345 343 1.00

Rest of the world 1 012 1 079 0.94

TOTAL 1 357 1 423 0.95

At budget rates

M€

Book-to-Bill Evolution – Q3 2012


November 8, 2012

Documents

2012 Third Quarter Revenues - capgemini.com€¦ · Portfolio adjustments and re-skillings Drastic review of profiles, pyramids and capacity: 450 headcount reduction Creation of a