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L O U I S V I L L E . E D U
Mass media loveRetire on $315M
The power of engagement
Social media may be fun personally
but professionally it is one of the most
powerful media/marketing/advertising
tools we have ever had.
Here is why...
Online and the social graph
PersonalizationProperty ownershipEfficient comm.Sharing w/ friendsViral potentialGlobal acceptance
*
L O U I S V I L L E . E D U
Test answers before the test
• Have an online pre- plan; internally, for partners, fans, affiliates, sponsors, etc.
• Post more; we did not meet a communication threshold.
• Post more photos; we did not feed the frenzy enough
• Ask more; we did not ask enough questions or link to the Giving site enough
• Size matters and bigger is not better
• Post shareable content; general information does not perform as well
• Creating and posting funny, themed or time-sensitive content works
• Controversy is OK as long as we do it right
• Engage and/or feed the frenzy
• Mass media still kills social media BUT mass media has no connection to the fan
• Create and engage with a larger Hit List next year (media, bloggers, twits, etc.)
• Pinterest!
What did we learn from March Madness
L O U I S V I L L E . E D U
Websites from March 1 - April 4
Meanwhile back at the ranch
Louisville.eduCampus toursApplications pagesChartingOurCourse.org
L O U I S V I L L E . E D U
Personal impact
The reports I will show today do not show the impact a single person can have.
Use the general formulas below to see how much impact YOU had during the final four:
9 of 16 of my posts were about NCAAs, they reached 73,012 and 764,440 impressions
Count the number of posts you put up about the Final Four from March to April 4.
• (number of posts) x (# of friends) x (.16) = number who saw posts
• (number of Final Four photos) x (# of friends) x (.17) = number who saw pix
• (number of shares) x (# of fans your friend has) x (.16) = 2nd gen. # who saw post
• (((# of your Likes) x (130)) + (# of your Likes)) * (0.06) = Reach per week
you can divide this by day or post
• (Reach) x (10.4) = Impressions
By the numbers
L O U I S V I L L E . E D U
Advertising (on Facebook)
By the numbers
Summary
50% of our individual Reach during the time frame came from ads
50% of our impressions during the time frame came from ads
Keep these numbers in mind as you go through the next section.
L O U I S V I L L E . E D U
Posts that rocked…
Page impact - University of Louisville (academic)
By the numbers
Text only.Shooting 3sSingle, supersOriginal content
So what?The difference the Final Four makes on FB;
Avg.3-1 to 4-3 2012 Diff.
Stories 4,59125,424 554%Impress. 465K4,120,539 884%New likes 310/mo. 2,752
888%Daily reach 3,663
28,539 779%Daily engaged 145830 572%Day consumption 6,918125,376 1,812%
TOTAL: 4,120,539 public impressions
L O U I S V I L L E . E D U
Page impact (academic, download)
Downloads 2011 average
2012 Madness
By the numbers
L O U I S V I L L E . E D U
Posts that rocked…
Page impact - Louisville Cardinals (athletic)
By the numbersSo what?The difference the Final Four makes on FB;
Avg.3-1 to 4-3 2012 Diff.
Stories 11,144 80,577723%
Impress. 2,514,663 4,516,498180%
New likes 3,053/mo. 6,373209%
Daily reach 15,04934,220 227%Daily engaged 5302,888 545%Day consumption 59,973 215,931
360%
TOTAL: 4,516,498 impressions
L O U I S V I L L E . E D U
Page impact (athletics, download)
Downloads 2011 average
2012 Madness
By the numbers
L O U I S V I L L E . E D U
Public impact (includes Twitter, FB, Blogs, newsgroups, etc.)
Public vs. Private reporting
The previous pages contained very specific, private, identifiable information (Titanic).
The next few pages contain more general, keyword-based information and data
because it is based on publically accessible information (Iceburgs), not pages or posts.
Keep in mind. The previous slides and next slides DO NOT account for private posts,
shares, comments and other engagement that are not public and not connected to you.
There is another potentially huge audience that we are unable to track (Godzilla).
Example: John Doe is not my friend or friend of my friends, did not see our ad, does not
like either me or UofL (or anyone affiliated with us) but still posted about UofL and had
strong engagement about the post.
By the numbers
L O U I S V I L L E . E D U
Public impact - campaign keywords
Primary keywords
• L1C4
• CardNation
• Team502
• UofL
Other terms tracked
• University of Louisville
• UofLSports
• Peyton Siva
• Rick-Pitino
• Stay classy KY
By the numbers
So what?Using estimates from Harvard, Technorati, TheNextWeb and other experts, here are the estimated mo. public impressions;
Facebook: 56,160Twitter: 6,751,235Blogs: 18,538News: 34,638Forums: 54,912
TOTAL: 6,915,483 public impressions
So what?Using estimates from Harvard, Technorati, TheNextWeb and other experts, here are the estimated public increases over mo. averages;
Facebook: +2,250% (some days almost 4,000%)
Twitter: +2,097%Blogs: +269%News: +418%Forums: +318%
L O U I S V I L L E . E D U
Converting impressions to income
The data here is based on Cision report
valuations. The estimates are based on
evaluating online, news and TV media (heavily
online); the audience size and price per
impression.
The most expensive by far (over 4X Reuters) was
WHAS Local TV, which was not included in these
numbers.
The Midas touch
Impressions Low Med High
Louisville.edu 4,120,539 $1,648 $5,769 $11,538
Athletics 4,516,498 $1,807 $6,323 $12,646
Public 6,915,483 $2,766 $9,682 $19,363
Totals 15,552,520 $6,221 $21,774 $43,547
L O U I S V I L L E . E D U
Test answers before the test
• Have an online pre- plan; internally, for partners, fans, affiliates, sponsors, etc.
• Post more; we did not meet a communication threshold.
• Post more photos; we did not feed the frenzy enough
• Ask more; we did not ask enough questions or link to the Giving site enough
• Size matters and bigger is not better
• Post shareable content; general information does not perform as well
• Creating and posting funny, themed or time-sensitive content works
• Controversy is OK as long as we do it right
• Engage and/or feed the frenzy
• Mass media still kills social media BUT mass media has no connection to the fan
• Create and engage with a larger Hit List next year (media, bloggers, twits, etc.)
• Pinterest!
What did we learn from March Madness
L O U I S V I L L E . E D U
See detailed reports and reports not in presentation
Public keywords
CardNation University of Kentucky
Go Cards University of Louisville
Go Cats UofL
John Calipari UofL Sports
Kentucky Wildcats Wildcats
L1C4
Peyton Siva
Rick Pitino
Stay Classy KY
Team 502
Downloads