(2012) A Dirty Business: Worker Exploitation in Minnesota's Retail Janitorial Industry

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    A Dirty BusinessWorker Exploitation in Minnesota’s

    Retail Janitorial Industry

    April 2012

    Centro de Trabajadores Unidos en Lucha (CTUL), Center of Workers United in Struggle

     

    2511 E. Franklin Avenue, Minneapolis, MN 55406 (612) 332-0663 www.ctul.net

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    A Dirty Business:Worker Exploitation in Minnesota’s

    Retail Janitorial Industry

    TABLE OF CONTENTS

    Introduction 4

    Diversied Maintenance Systems 6

    Other Companies Operating in Minnesota 8

    National Problems in the Industry 10

    What Can Be Done 12

    About CTUL 13

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    INTRODUCTIONDiversied, which is based in Florida, provides

     janitorial services to supermarkets and retail

    department stores. It is the largest service provider

    to Target, with contracts covering over 600 stores

    nationwide.1 

    In October 2011, twelve Minnesotans led a lawsuit

    against Diversied Maintenance charging that the

    company required some of them to work up to 80

    hours a week without overtime pay.2  This lawsuit,

    which is currently pending, is not the rst time that

    workers have sued Diversied to get the overtime

    wages they believe they were owed.

    Over the last ve years, the company has been the

    subject of at least six private lawsuits as well as

    an investigation by the U.S. Department of Labor,

    which found that Diversied required employees

    to work 7 days a week without any overtime pay.

    The investigation also found that Diversied heldnew employees’ pay as a “deposit” that they would

    receive when they left the company.3 

    Although this report focuses mostly on Diversied

    Maintenance, this problem is not limited to just

    one company. Unfortunately, these problems

    pervade the retail janitorial industry in Minnesota

    and throughout the United States.

    Other cleaning companies with which Twin Cities

    area department stores and supermarkets contract

    have also been the subjects of similar lawsuits and

    Department of Labor investigations for not paying

    their workers the overtime wages they earned:4 

    • Carlson Building Maintenance cleans Target

    Lunds, Byerly’s, and Rainbow Foods stores,

    among others.

    • Eurest Services cleans Target, Best Buy,

    Home Depot, and JC Penney stores.

    • National Floor Maintenance cleans Lunds

    and Byerly’s stores.

    • Paquette Maintenance cleaned Lunds,

    Walgreens, K-Mart, and Menards stores.

    In order to cut costs and avoid responsibility,department stores and supermarkets contract out their

     janitorial work. There is erce competition among

    the janitorial companies for these contracts, with

    each company trying to underbid the other. Since

    labor is by far the largest and most costly expense

    in a cleaning contract, the company with the lowest

    labor costs tends to win the contract.

    I worked as a cleaner for Diversied

    Maintenance for about 4 and a-half years.

    I work to support my family here and the

    children that I have in Mexico. For years I

    worked 8 hours per night, seven days a week

    without a day off, to be able to make extra

    money to send home. However, in that time,

    I was not paid time and a half for 8 of the

    overtime hours I worked. I worked every week.

    I am not asking for anything extra. Just to be

    paid what I am owed.

     – Leticia Baeza

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    About 20 years ago, janitorial companies were paid

    about 32 cents per square foot to “strip and wax”

    tile oors and had to apply four coats of nish. If

    this price had kept up with ination, the cost would

    currently be 58 cents per square foot. In reality

    however, contractors now get 10 to 12 cents per

    square foot and have to put down seven to eight coatsof nish.5 

    In some cases, the janitorial companies try to

    minimize their labor costs with practices such as not

    paying overtime or by requiring employees to get

    more work done in a shorter period of time.

    Area janitors report that in the last ten years their

    hourly wage has dropped from $10-$11 an hour to

     just above the federal minimum wage of $7.25 an

    hour, and their workload has nearly doubled.6 

    The contractors count on the predominantly

    immigrant workforce

    not being aware of

    their rights or being

    afraid of retaliation if

    they complain. In onecase, a Philadelphia

    cleaning company

    even went so far as to

    enslave their workers

    and to threaten the

    workers and their

    families with physical

    violence if they tried

    to escape.7 

    INTRODUCTION

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    I worked for Diversied cleaning several Target

    stores. After all the hard work I provided for this

    company, they have not paid me the overtime they

    owe me for hundreds of hours’ worth of work.

    That’s why my former co-workers and I decided thatwe needed to do something to put a stop to this.

    We are part of a lawsuit to recover our wages and

    to ght to make sure this doesn’t happen to others in

    the future.  -- Maria Cruz

    6A Dirty Business: Worker Exploitation in the Retail Janitorial Industry -- CTUL

    An “intentional, willful, and unlawful”

    refusal to pay overtime

    Diversied Maintenance is headquartered in Tampa,

    FL and provides janitorial services to supermarketsand retail department stores.

    Diversied is the largest janitorial service provider

    to Target, with contracts covering over 600 stores

    nationwide.8 

    Nationally, Diversied also has contracts with Sears,

    Lord and Taylor, Best Buy, Kohl’s, Home Depot,

    Macy’s, Petco, JC Penney, and Kmart.9 

    In 2011, twelve current and former Diversiedemployees in Minnesota led a lawsuit charging

    that the company failed to pay janitors for the hours

    worked.

    The case, which is still pending, alleges that:10 

    • One employee worked 80 hours per week

    without any overtime pay. The other employees

    regularly worked 56-60 hours a week without

    full overtime pay.11 

    • The employees were required to work 7 days

    a week – 6 days a week under their own name

    and the other 1 day a week under a “ghost

    name.”12 

    • When employees questioned a supervisor

    about not being paid overtime, the supervisor

    threatened to re them or have them arrested

    and sent to jail.13 

    This is not an isolated case. Diversied has a history

    of investigations and lawsuits for failure to pay its

    workers overtime.

    • The U.S. Department of Labor (DOL) found

    that Diversied owed 19 employees inMinnesota overtime pay from 2005 to 2007.

    The DOL found that the employees worked 7

    days a week, averaging 57 hours a week, and

    were paid $1600 a month, an average of $6.50

    per hour. The DOL also found that Diversied

    did not pay employees for some weeks when

    they rst started. Their hours were held in a

    “bank” or as a “deposit” to be paid out when

    the employees left the company.14 

    DIVERSIFIED MAINTENANCE SYSTEMS

     

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    • A 2007 Florida lawsuit charged Diversied

    with not paying its janitorial employees

    overtime even though they regularly worked

    over 40 hours a week. Diversied agreed to

    settle the suit.15 

    • In 2008, Diversied settled another lawsuit

    brought by janitorial employees in Florida

    about Diversied’s alleged failure to pay them

    overtime.16 

    • In 2008, Diversied settled a separate lawsuit

    charging that Diversied had “instituted and

    carried out an unlawful policy and practice

    of refusing to pay” its janitorial employees

    overtime although the employees regularlyworked overtime.17 

    • In 2009 Diversied settled a lawsuit which

    charged that Diversied “repeatedly and

    willfully” failed to pay numerous employees

    overtime pay, and that this was a “company-

    wide” policy.18 

    • In 2011 Diversied settled a lawsuit by a New

    York employee who charged that the company

    didn’t pay him overtime although he had to

    work eighty-four hours a week.19 

    DIVERSIFIED MAINTENANCE SYSTEMS

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    OTHER COMPANIES OPERATING IN MINNESOTA

    This problem is not limited to just one company.

    As shown in this report, other cleaning companies

    with which Twin City area department stores and

    supermarkets contract have also been the subjects

    of similar lawsuits and Department of Labor

    investigations for not paying their workers theovertime wages they earned.

    Carlson Building Maintenance

    Carlson Building Maintenance provides janitorial

    services, oor cleaning, and maintenance services

    in six states.20  About 90 percent of Carlson’s clients

    are in the retail sector. In Minnesota, Carlson has

    contracts to clean Target, Lunds, Byerly’s, andRainbow stores, among others.21 

    In 2007, the Department of Labor investigated

    Carlson Building Maintenance and found that

    Carlson owed back wages to 242 of its employees. 22 

    “I held two jobs because of the low wages. We work

    in a place lled with food and yet we can barely feed

    our families,” said one former Carlson employee who

    cleaned a supermarket. “They look for a cleaning

    company that is going to give the lowest price for the

    work. The result for us: lower wages and increased

    workloads.”23 

    This employee said

    that the hourly wage at

    Carlson had dropped

    from $10 to $11 an

    hour to just above the

    federal minimum wage

    of $7.25 an hour, andtheir workload has nearly

    doubled.24 

    “Many who have worked

    ten years in the industry

    know there were four

    workers to a shift and

    today there”25

    National Floor Maintenance

    “Reckless disregard” for overtime laws

    There have been at least six signicant investigations

    by the United States Department of Labor over thelast decade about labor practices at National Floor

    Maintenance (NFM), one of the companies that clean

    Lunds and Byerly’s stores.26  In these investigations

    the Department of Labor found that NFM failed to

    pay the required overtime wages to more than 1,000

    total workers.

    • In 2008, the U.S. Department of Labor’s

    Minneapolis district ofce found that National

    Floor Maintenance had not paid the required

    overtime to over 100 workers cleaning Lund’s

    and Byerly’s stores.27 

    • In 2006 the U.S. Department of Labor

    brought a civil lawsuit against National Floor

    Maintenance for repeatedly and willfully

    violating overtime laws in Minnesota, Texas,

    Colorado, and Nevada. The Department of

    Labor and National Floor Maintenance into a

    consent judgment requiring National Floor to

    pay the back overtime wages owed.28 

    • In 2005 the Department of Labor’s Houston,

    TX district ofce found that National Floor

    Maintenance owed overtime wages to almost

    200 of its employees.29 

    • A separate investigation in 2005 by the

    Department of Labor’s Denver, CO ofce found

    that National Floor Maintenance owed overtime

    wages to almost 350 of its employees.30 

    • A 2002 DOL investigation had found that

    National Floor Maintenance failed to pay 459

    employees overtime wages. A subsequent

    investigation by the DOL found that National

    Floor Maintenance continued to not pay its

    workers in Minnesota the required overtime

    wages in “reckless disregard” of the Fair Labor

    Standards Act.31 

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    Paquette Maintenance

    “Paquette deliberately delayed responding to [our]

    investigation to be able to declare bankruptcy and

    not pay workers.” 

    Paquette Maintenance was a Minnesota based

    company which had contracts to clean Lunds,

    Marshall’s, T.J. Maxx, Walgreens, Goodwill,

    K-Mart, and Menards stores. In 2008 the United

    States Department of Labor (DOL) carried out an

    investigation against Paquette for failure to pay

    proper overtime to its workers. The DOL found that

    Paquette owed overtime pay to over 100 workers.33 

    It appeared to the DOL investigator that Paquette

    deliberately delayed responding to the investigation

    in order to be able to declare bankruptcy and not

    pay workers. The DOL report noted that from the

    beginning of the investigation, the company was

    “disinterested, evasive, and uncooperative.”35 

    According to the DOL report, Paquette refused to

    calculate the back wages that the DOL requested and

    never provided the DOL the names and addresses

    of the employees. The DOL wrote that it became

    clear that these were stalling ctactics when Paquetteled for bankruptcy in March 2008. The DOL

    investigators believed that this was all part of the

    company’s strategy to make the back wages part of

    the numerous claims included in the bankruptcy.35 

    The DOL investigator noted that instead of

    improving as a result of the investigations, Paquette’s

    pay practices actually got much worse. All the

    paychecks for the 116 employees bounced in January

    and February 2008.36 

    Eurest/ Kimco 

    In early 2009 Compass Group bought Kimco

    Corporation, an Illinois-based company which

    provided janitorial services to commercial, retail, and

    industrial customers in 37 states. Compass merged

    Kimco into its Eurest Services division.

    In Minnesota, Eurest cleans Target, Best Buy, Home

    Depot, and JC Penney stores.

    In 2010 seven Latino employees led a lawsuit inNew York charging that Kimco had failed to pay

    them their wages for overtime as well as regularly

    worked hours. According to the lawsuit, one of the

    workers who cleaned a Home Depot store was owed

    a month’s worth of pay.

    When he complained to the company, he was red.

    Some of the other employees in the lawsuit also

    alleged that they were

    illegally red in retaliationfor their complaints about

    not being paid. The lawsuit,

    which is still pending,

    charges that the company’s

    retaliation was “malicious,

    intentional and performed

    with the actual intent of

    harming [the workers].”37 

    One worker who cleaned a Lunds store in Minnesota said, “It’s really

    hard because we barely have enough money to pay our rent and we are

    struggling every month to be able to buy food for our families,” she said,

    adding that many employees fear the consequences of speaking out. “We

    have been threatened by managers that are telling us we should

    be careful and maintain our jobs and shouldn’t be organizing and

    they have retaliated against us.”32 

    OTHER COMPANIES OPERATING IN MINNESOTA

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    “They call it modern-day slavery. It’s hiding in

     plain sight.” 

    In October 2011, two men were convicted in federal

    court of operating a slavery ring involving workerswho cleaned at Target, K-Mart, Wal-Mart, and other

    stores in Pennsylvania, Maryland, Delaware, New

    York, and New Jersey.38 

    The men recruited poor, unemployed workers in the

    Ukraine with false promises of good paying jobs

    and homes. The workers were told their travel

    arrangements from the Ukraine would be taken care

    of and that they would earn $300-$500 per month,

    in addition to their room and board.39  When

    they arrived in the U.S., they were told they oweda very large debt, but they were given very little

    information about how much the debt was or how

    much of it they had paid.40 

    The immigrants’ passports and travel documents

    were taken away. They were put to work

    immediately on cleaning crews in department stores

    and were forced to work up to 16 hours a day.41 

    They slept on dirty mattresses on the oor, often ve

    or six to a room, and were only paid $100 a month.42 

    The men created an atmosphere of fear in order to

    ensure that the workers did not try to escape. They

    beat and kicked the workers, threatened to kill them,

    and threatened to harm their families in Ukraine.

    In one case, they brutally raped one of the female

    workers.43 

    “They call it modern-day slavery,” Assistant U.S.

    Attorney Daniel Velez said. “It’s hiding in plain

    sight.”44 

    NATIONAL PROBLEMS IN THE INDUSTRY

    Wal-Mart

    “When you don’t pay taxes, don’t pay Social

    Security and don’t pay workers’ comp, you have a

     40 percent cost advantage,” 

    Wal-Mart’s motto is “Always low prices.” One of

    the ways it sought to keep its prices low was by

    exploiting immigrants from Eastern Europe.

    In 2003, federal agents raided 60 Wal-Mart stores in

    21 states and uncovered an illegal scheme to exploit

    hundreds of janitors. Workers were recruited from

    Russia, Poland, and Lithuania. When they arrived

    in the U.S., they were immediately put to work on

    the overnight shift cleaning Wal-Marts seven nightsa week. One worker said he had worked every night

    for the eight months he had been in the U.S.45 

    The cleaning contractors often paid workers off the

    books and did not pay overtime, Social Security, and

    workers’ compensation. “When you don’t pay taxes,

    don’t pay Social Security and don’t pay workers’

    comp, you have a 40 percent cost advantage,” said

    Lilia Garcia, executive director of the Maintenance

    Cooperation Trust Fund, a group nanced by

    California cleaning contractors to police y-by-night

    competitors. “It makes it hard for companies that

    follow the rules.”46 

    In 2005, Wal-Mart entered into an $11 million

    federal settlement to clear the allegations about its

    knowledge of the illegal employment practices.47 

    Forty-one of the employees have brought a lawsuit

    against Wal-Mart, which is still pending in court.

    The suit alleges that the janitors routinely workedseven days a week without any overtime pay and

    that they were locked inside the stores while they

    worked.48 

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    Target

    “Having clean, shiny stores is one of the four things

    that Target was founded on. It is part of what we

    stand for . . . It is part of our brand statement.”  49 

    Target has over 1,700 stores in the U.S. Its stores in

    the U.S. are known for their trademark clean oors

    and bright lights. Most customers are unaware that

    the level of cleanliness has been achieved through the

    use of sub-contractors who exploit their janitors.

    Prestige Maintenance, based in Plano, TX, cleaned

    Target stores in several states. In 2009 the company

    settled a lawsuit brought by sixteen of it workers

    who claimed that the company owed them overtimepay. The workers who brought the lawsuit were

    Latino immigrants who cleaned Target stores in

    Maryland overnight from 10:30 pm to 8 a.m. every

    night.50  According to the prosecuting attorney, this

    case “tends to actually reect the norm within the

     janitorial industry, that there’s a lot of unlawful wage

    practices.”51 

    Prior to the lawsuit, Prestige Maintenance was

    investigated by the Department of Labor three times,

    resulting in more than 400 violations for failing topay overtime.

    • In 2003, the DOL’s Minneapolis district ofce

    found that Prestige owed overtime pay to

    almost 300 workers.52 

    • In 2004, the Department of Labor found that

    Prestige Maintenance owed overtime pay to

    121 workers.53 

    • In 2007, the DOL’s Minneapolis district ofce

    found that Prestige owed three employees

    overtime pay.54 

    Jim’s Maintenance settled a lawsuit in 2009 brought

    by its workers who cleaned Target stores in Texas.55 

    The workers charged that they were not paid

    overtime despite consistently working 55 to 75 hours

    a week. Workers alleged that managers locked

    cleaning crews in overnight for a typical shift from

    10:30 pm to 7 or 8 a.m.

    One of the workers stated that they worked 10

    hours a day, with only 1 day off every two weeks.

    Another worker was paid a at $1,400 a month.

    Based on the hours he worked, it came out to anhourly wage of $4.86.56 

    Global Building Services cleaned Target stores

    in California, Arizona, Nevada, New Mexico, and

    Texas. In 2004 the company entered into a $1.9

    million settlement with the United States Department

    of Labor over charges that it owed overtime to 775

     janitors who often worked seven nights a week

    cleaning Target stores.

    One worker said that he worked 80 hours a week

     – from 10 pm to 8 am without any days off. The

    company not only didn’t pay him overtime wages,

    but his total pay came out to less than the minimum

    wage.57 

    NATIONAL PROBLEMS IN THE INDUSTRY

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    Case Study –

    Commercial Janitorial Industry

    Ten years ago, janitors who cleaned ofce buildings

    in the Twin Cities faced many of the same conditions

    as the janitors who clean department stores,described in this report.

    The property services industry had changed.

    Building owners began to contract out the cleaning

    work rather than hire janitors directly. The

    contractors were in high competition with each other

    and cut wages for their workers.

    Janitors earned minimum wage with no paid

    holidays, sick time, or vacation. They did not get

    any health insurance, and worked only four hours

    per night. These workers organized as a union and

    as part of the Justice for Janitors campaign they won

    a voice at work and raised standards in the industry,

    transforming poverty wages into livable wages.

    Now, the contractors who work in this eld are

    responsible – they pay decent wages and provide

    health insurance for their employees. These

    contractors also have signed a master union contract,

    which not only provides a guaranteed wage andbenet structure for their employees, but it also sets

    out decent working conditions.

    Janitors who clean ofce buildings in the Twin Cities

    now:

    • Work eight hour shifts

    • Earn $13.42 an hour

    • Get six paid holidays a year and paid vacation

    • Have individual health insurance for $20 a

    month and family coverage for $150 a month.

    WHAT CAN BE DONE

     

    The retail janitorial industry needs a similar

    transformation.

    1) Wages and Benets

    Twin City retailers should ensure that the janitors

    who clean their stores are paid a living wage, as

    dened by the Minneapolis City Council, with

    annual cost of living increases, and receive benets

    that include paid time off, such as paid vacation

    days, sick leave, and holidays.

    2) Workload

    Representatives of the workers and of the cleaning

    contractors should work jointly to determine

    reasonable standards for workload. Once these

    standards are established, the contractor should

    provide all employees with this information and

    adhere to the standard.

    3) Worker Retention

    When a retailer changes cleaning contractors, the

    new contractor should hire the workers who are

    employed cleaning the store at that time.

    4) Workplace Rights

    Twin City retailers should allow for an annual

    training for workers about their basic rights in the

    workplace and about the recourses available to them

    if they feel their rights have been violated.

    5) Compliance with State and Federal Laws

    Twin City retailers should require that the contactors

    they use comply with all state and federal laws

    regarding employees’ rights, and should terminate

    a contract if repeated violations are found and not

    corrected in a timely manner.

    6) Right to Organize

    Contractors and retailers should take steps to ensure

    that workers are free to exercise their right to

    unionize and to engage in collective activity, without

    intimidation or retaliation.

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    About CTUL

    Centro de Trabajadores

    en Lucha (CTUL) began

    in 2005 as a project

    of Workers’ Interfaith

    Network (WIN) with the

    goal of supporting low-

    wage workers who are

    facing workplace issues

    such as unjust rings

    or wage theft. Initially

    known as the Interfaith

    Center for Worker Justice

    (ICWJ), the project served

    mainly as a service for

    low-wage workers, focusing on resolving immediate

    workplace issues mainly through legal means.

    In August of 2007, the Workers’ Center shifted from

    being a service to a base-building organization.

    CTUL began focusing on empowering low-wage

    workers to lead a movement aimed at achieving

    fair and equitable wages, working conditions and

    treatment for all.

    Over the past four years workers have succeeded

    in recovering back wages and reinstating hundreds

    of unjustly red workers, while winning victoriesagainst some of the biggest and most well-

    established employers in the area and becoming

    rmly established as a major force for worker justice

    in the process. We have persuaded 20 companies

    into changing corporate policies impacting workers,

    gaining improvements for over 600 low-wage

    workers. In only four years, CTUL has grown from

    a small organization with a few members into a

    powerful force for those whose

    voices have gone unheard.

    Since 2010, CTUL has been

    organizing with retail cleaning

    workers across the industry.Workers have organized

    marches, protests, and

    community events, to bring

    to light the injustices they

    reportedly face every night

    as they clean big stores in the

    Twin Cities.

    In May of 2011, 18 workers and allies participated in

    a hunger strike that lasted 12 days. During that time,the Minneapolis City Council passed a resolution

    supporting retail cleaning workers, and workers

    were supported by a number of inuential gures

    including, Lutheran Bishop Craig Johnson, State

    Rep. Jim Davnie, State Sen. Patricia Torres Ray, and

    U.S. Rep. Keith Ellison.

    Shortly following the conclusion of CTUL’s hunger

    strike last June, many workers at different companies

    from across the industry reported signicant pay

    increases. These were the rst pay increases thatmany workers have seen since they started working

    in the industry.

    Now, we move into a new phase in this campaign in

    which we continue to organize to ensure fair wages,

    fair working conditions and a voice in the workplace

    for all retail cleaning workers in the Twin Cities.

    1 “Diversied Maintenance Systems Hits Several Major Milestones in 2011,” July 12, 2011 press release2  Alvarez et al. v. Diversied Maintenance Systems, LLC et al, No. 0:11-cv-03106-SRN-TNL, U.S. District Court, Dist of MN3  U.S. Department of Labor Wage and Hour Division Case ID 1479614, Local Filing Number 2007-250-033364  The list of which contractors clean which stores is from CTUL interviews with janitors5  “The Janitorial Pricing Limbo Contest,” Cleaning and Maintenance Management Online, James Madison, Nov 20096  Lunds: Escucha; estamos en la lucha,” Insight News, Ivan Phifer, February 11, 20117  “Ukrainian brothers guilty in slave case,” UPI, Oct. 12, 20118  “Diversied Maintenance Systems Hits Several Major Milestones in 2011,” July 12, 2011 press relase9  Diversied Maintenance “Valued Customers”

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    10  Alvarez et al. v. Diversied Maintenance Systems, LLC et al, No. 0:11-cv-03106-SRN-TNL, U.S. District Court, Dist of MN11  Alvarez et al. v. Diversied Maintenance Systems, pp. 5-712  Alvarez et al. v. Diversied Maintenance Systems, p. 813  Alvarez et al. v. Diversied Maintenance Systems, p. 1114  U.S. Department of Labor Wage and Hour Division Case ID 1479614, Local Filing Number 2007-250-0333615  Anne Marie Wright v. Diversied Maintenance Systems, No. 9:07-cv-80983-KAM, U.S. District Court, S. District of FL16  Vergara v. Diversied Maintenance Systems, Inc. et al, No. 6:08-cv-00598-ACC-KRS, U.S. District Ct, Middle Dist of FL17  Sousa v. Universal Building Maintenance, Inc. d/b/a Diversied Maintenance Systems, No. 6:08-cv-00245-JA-DAB, ,

    U.S. District Court, Middle District of FL18  Munoz v. Building Maintenance, Inc. d/b/a Diversied Maintenance Systems, No. 6:08-cv-922-ORL-DAB, U.S. District Court,

    Middle District of FL19  Arellano v. Diversied Maintenance Systems, Inc. No. 1:11-cv-01288-FB-JO, U.S. District Court, Eastern District of NY20  “Case Study: Carlson Building Services,” Amano Pioneer Eclipse Corporation21  From CTUL interviews with janitors22  U.S. Department of Labor, Wage and Hour Division, Minneapolis District Ofce, Case ID: 1561107,

    Local Filing No. 2010-250-0481623  “Grocery Store Cleaners Enter Day 7 of Hunger Strike,” In These Times, R.M. Arrieta, May 7, 201124  Lunds: Escucha; estamos en la lucha,” Insight News, Ivan Phifer, February 11, 201125  “Grocery Store Cleaners Enter Day 7 of Hunger Strike,” In These Times, R.M. Arrieta, May 7, 201126  U.S. Department of Labor Wage and Hour Division Case ID 1500383, Local Filing Number 2008-250-0365827  U.S. Department of Labor Wage and Hour Division Case ID 1500383, Local Filing Number 2008-250-0365828

      Chao, Elaine L., U.S. Department of Labor v. Omni Contracting Management, Inc. et al, Case No. 1:06-cv-00164-REB29  U.S. Department of Labor Wage and Hour Division Case ID 1378019, Local Filing Number 2004-199-0308730  U.S. Department of Labor Wage and Hour Division Case ID 1379476, Local Filing Number 2008-174-0281131  U.S. Department of Labor Wage and Hour Division Case ID 1500383, Local Filing Number 2008-250-0365832  “Cleaning Workers Rally for Better Pay, Conditions,” WCCO-TV, Lindsey Seavert, November 6, 201033  U.S. Department of Labor Wage and Hour Division Case ID 1490944, Local Filing Number 2007-250-035134  U.S. Department of Labor Wage and Hour Division Case ID 1490944, Local Filing Number 2007-250-035135  U.S. Department of Labor Wage and Hour Division Case ID 1490944, Local Filing Number 2007-250-035136  U.S. Department of Labor Wage and Hour Division Case ID 1490944, Local Filing Number 2007-250-035137  Ricciardi et al. v. The Kimco Corporation et al., Case No. 2:10-cv-05371-JS-ARL38  “Ukrainian brothers convicted of forced labor in US,” Associated Press, Oct. 12, 2011,39  United States of America v. Botsvynyuk, et al, Criminal No. 10-159-01, 0240  United States of America v. Botsvynyuk, et al, Criminal No. 10-159-01, 02

    41  “Ukrainian brothers guilty in slave case,” UPI, Oct. 12, 201142  “Ukrainian brothers charged with slave labor in Philadelphia,” Philadelphia Inquirer, Nathan Greenstein, July 1, 201043  United States of America v. Botsvynyuk, et al, Indictment, p. 544  Ukrainian brothers convicted of forced labor in US,” Associated Press, Oct. 12, 2011,45  “Illegally in U.S., and Never a Day Off at Wal-Mart,” New York Times, November 5, 2003, Steven Greenhouse46  “Illegally in U.S., and Never a Day Off at Wal-Mart,” New York Times, November 5, 2003, Steven Greenhouse47  “Wal-Mart Mops Up Immigrant Flap,” CBS News.com, March 18, 200548  Zavala et al. v. Wal-Mart Stores, Case No. 2:10-cv05301-WJM-MF, p. 1849  “Target Target: Janitors win a legal victory,” The Austin Chronicle, Justin Ward, Feb. 29, 2008.

    Fuentes, et al. v. Jim’s Maintenance, et al., Case No. 4:06-cv-0172150  Gonzales et al. v. Prestige Maintenance, Case 8:07-cv-01949-PJM51  Overtime suit in U.S. District Court for the District of Maryland in Greenbelt settles for up to $3.8 millon”, Caryn Timber,

    The Daily Record, December 9, 200952  U.S. Department of Labor Wage and Hour Division Case ID 1183955, Local Filing Number 2002-250-0044353  U.S. Department of Labor Wage and Hour Division Case ID 1361131, Local Filing Number 2004-167-0412254  U.S. Department of Labor Wage and Hour Division Case ID 1447129, Local Filing Number 2006-250-0280355  Fuentes et al. v. Jim’s Maintenance et al., Case No. 4:06-cv-0172156  “Target Target: Janitors win a legal victory,” The Austin Chronicle, Justin Ward, Feb. 29, 2008.57  “Labor Department Wins $1.9 Million in Back Pay for Janitors,” New York Times¸ August 26, 2004, Steven Greenhouse

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