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2012 – 2013 Milestone Report2012 – 2013 Milestone Report
Great by Choice
IntroductionIntroduction• Current Conditions
State continues its drive to direct services and unifyCommon brand, common “experience,” common
contractsFrequent communication to one-stop staff by passing
Directors Economic recovery. Well, isn’t it? Uncertainty. Obamacare Broward’s unemployment is down
Jobs were created over the year Congress still dysfunctional, not expecting legislative
action this year. 2
WF1 - GoalsWF1 - Goals• The BWDB has adopted the goals below
Improve the sustainability of the workforce system through increase funding, efficiency, and relevancy
Maintain our roles as workforce development leaders Encourage employers and job seekers to choose the
one-stop for services Align services to maximize employment and training
opportunities for targeted populations
• The milestones support one or more of our goals
3
GOAL: SUSTAINABILITYGOAL: SUSTAINABILITY
New FundsNew Funds• Local and State grants awarded:
Facilitated 20 State Incumbent Worker Training grants totaling $430,208 assisting 676 employees (2nd highest user in the state)
Coordinated 1 Quick Response Training grant totaling $593,636 for 401 employees
• New Unrestricted Revenue: $175,565 Ticket-to-Work revenue for the year
totaling $456,275 since inception
5
New FundsNew Funds• WF1 Received:
$1.66 million from CSC and the City of Fort Lauderdale for the summer youth program
$700,983 three-year Disability Employment Initiative Grant to serve customers with disabilities
$2,518,875 added to our $26,545,761 PY 12-13 formula allocation totaling $29,064,636
$300,000 - for second year of a grant to provide entrepreneurial training through the Business Advocacy and Self-Employment Consortium (BASEC) Startup Quest Grant
6
GOAL: MAINTAIN OUR ROLES AS WORKFORCE
DEVELOPMENT LEADERS
GOAL: MAINTAIN OUR ROLES AS WORKFORCE
DEVELOPMENT LEADERS
LeadershipLeadership• Investments in the Future:
Serve on FWDA Board of Directors Work on state policy issues Serve on board of national organizations
United States Conference of MayorsNational Workforce Association
“Go to” for monthly unemployment figures and commentary
White House Youth Jobs Roundtable8
LeadershipLeadership• Speaker and Moderator:
Senior Executive Orientation South Florida Manufacturing Association Leadership Broward Leadership Ft. Lauderdale Ex-offender taskforce Education Panel, Broward Community
Foundation NAWB – Pam Sands, Gary Arenson, Ben
Chen, and Rochelle Daniels 9
LeadershipLeadership• Sharpening the Saw:
Front-line staff and supervisors received an average of 22 hours of training in PY 12 – 13
Trainings were delivered by the State, outside vendors, and in-house staff
Mike Fazio, Vice President of Career Team Workforce Consulting provided a 2-day Sales Management, Marketing and Recruiting Training to front-line staff and Supervisors
10
Community InvolvementCommunity Involvement• WF1 staff participates in approximately 40 Broward
County and Statewide committees Greater For Lauderdale Alliance Governor’s Council,
Executive Committee, Board of Directors Chair, Permitting Action Team (17 Platinum cities year-to-
date) Member, Port Everglades Action Team Chair, Taskforce on Reauthorization for National Workforce
Association Early Learning Coalition, By Laws, Nominating,
Procurement, and Personnel Committees Coordinating Council of Broward Board and Quality of Life
and Steering Committees11
Community InvolvementCommunity Involvement Senior Executive Orientation
Steering and Workforce Committees
Six Pillars Steering Committee and Talent Supply and Education Team
HOPE4Vets Collaborative Veteran’s Symposium Congressman Ted Deutch –
Veterans Advisory Council Mission United Advisory and
Employment Committees Urban League’s Center for
Working Families
Broward Workshop -Education & Youth Advocacy Committee
Broward County’s Gang Taskforce
Disabilities South Florida Business Leadership Network
Broward County Local Coordinating Board for Transportation Disadvantaged
12
Community InvolvementCommunity Involvement South Florida Regional
Transportation Authority External Review Committee
7/50 Regional Economic Development Plan
Green Workforce Think Tank Comprehensive Economic
Development Strategy Committee
Florida 8 Regional Economic Development / Workforce Planning
Broward Community Foundation Long Term Recovery Coalition /
BCRC Steering Committee Chair of the State Workforce IT
Group State Finance Officer’s Group Tier 1 Exam State Workgroup Florida Workforce Integrated
Performance Reporting System Workgroup Member
Chair of Workforce Readiness for HRABC
13
Community InvolvementCommunity Involvement Broward County School Board taskforce teams Broward School’s Career Placement Advisory Council Broward College Industry Advisory Committees DeVry University Advisory Board McFatter Advisory Committee for Marine Engineering/Yacht
Repair Broward College Advisory Committees - Aviation Operations, Air
Traffic Control/Pilot Training, Aviation Maintenance, Marine Engineering Management, and Global Logistics & International Trade
Broward Children’s Strategic Plan Leadership Coalition Children Services Council’s (CSC) Prosperity Committee CSC’s Special Needs Advisory Coalition – Transition to
Independence Committee Co-Chair of CSC’s Youth Strategic Plan Employment Committee
14
Community InvolvementCommunity Involvement• Participated in 68 community events reaching 5,000
job seekers Debbie Wasserman-Shultz - Small Business Workshop Hazelle Rogers, District 95 - Small Business Access to
Funding City of Ft. Lauderdale Stars, Stripes & Sun - Veterans Fair Jim Moran Leadership Conference Paycheck for Patriots (70 employers and community
agencies and over 450 Veterans) 2013 Disability Expo Hosted 4 Employer Industry Forums (Aviation/Aerospace,
Marine, Life Sciences and International Trade and Logistics)
15
Community InvolvementCommunity Involvement Hosted 3 Disability Employment Initiative Employer Workshops Greater Miami Aviation Association Dania Beach Chamber of Commerce "Leads" meetings and
Special events Special Job Fairs for Veterans at Rocioli Marine and Yachting Center
City of Miramar Vendors Expo Export Readiness Seminars in International Trade and Global
Logistics MOU with the Broward County Family Success Centers (FSC)
to co-locate staff to expand our services to the community. Broward College’s Spring Job Fair Human Resource Association of Broward Chevron Stations Rapid Response / Job Fair South Florida Business Expo Hispanic Unity’s Entrepreneur Summit Job News Job Fair 16
Community InvolvementCommunity Involvement• Assisted Community Based Organizations with letters
of support OIC – US Department of Labor (USDOL) Training to Work
– Adult Reentry Program and Hallandale Beach Community Redevelopment Agency Community Partnership Grant
Urban League of Broward County, Inc. – Homeless Veterans and Reintegration Program and the Youth Empowerment Program
Broward College – development of curriculum for a BS of Science in Aerospace Sciences, Computer Networking/Telecommunications, and 35 other workforce education programs
Family Central/ChildNet – preventing the abandonment of infants and young children impacted by substance abuse and/or HIV/AIDS.
17
Community InvolvementCommunity Involvement Mount Olive Development Corporation –Veteran’s
Employment and Training Service, USDOL Stand Down Event and Department of Justice’s Ex-offender Second Chance Mentoring
Florida Department of Education – PROMISE Grant Broward Regional Health Planning Council – Support
Navigators in Federally-facilitated and State Partnership Exchanges
City of Lauderhill – Job Access Reverse Commute Program (JARC) Grant
Susan B. Anthony Recovery Center, Inc. – Readiness for Employment and Placement Program
Hispanic Unity – Employment Services for Refugees and Entrants
18
Community InvolvementCommunity Involvement Youth Co-Op – Employment Services for Refugees and
Entrants Liberia Economic Services (LES) – “Earn it, Keep it, Grow it” Broward County Library – DIY: Effectively Accessing
Government Information Broward Behavioral Health Coalition, Inc. – Enhance Care
Coordination through the Use of Technology-Assisted Care in Targeted Areas of Need
Broward County School Board - Model Demonstration Projects on Promoting Reentry Success through Continuity of Educational Opportunities
United Way – Mission United – Support Services for Veteran Families
19
Technology ImprovementsTechnology Improvements• Internal Technology Improvements
Streamlined the OJT application and reporting process by creating an online OJT application and database
Created a real-time staff driven report system to enable supervisors to take immediate action to improve performance.
Over 22,178 people viewed online orientations last program year (a 5.6% increase)
20
Technology ImprovementsTechnology Improvements• External Technology Improvements
Relocated servers to a new colocation facility doubling our bandwidth & speeding up computer response time to accommodate increased traffic at half the previous cost
Redesigned the WF1 website, which is now also mobile device friendly
21
MonitoringMonitoring
• State program monitoring .1% error rate
• State fiscal monitoring resulted in zero findings
• THLW program error rate decreased from 1.0% in PY 11-12 to .6% in PY 12-13
22
GOAL: ENCOURAGE EMPLOYERS AND JOB SEEKERS TO CHOOSE THE ONE-STOP FOR SERVICES
GOAL: ENCOURAGE EMPLOYERS AND JOB SEEKERS TO CHOOSE THE ONE-STOP FOR SERVICES
Program Highlights PY 12-13
Program Highlights PY 12-13
• State’s PY 12-13 year-end-report WF1 exceeded performance
99.6% WIA Entered Employment Rate for Adults and Dislocated Workers
53.2% WTP All Family Participation Rate (State Goal = 50%)
WF1 exceeded its goal for Targeted Populations in the following areas: WIA Foster Child (13.20%), WIA Homeless/Runaway (7.43%), WIA Veteran (7.03%) and WIA Offender (10.82%)
(Region 22 Goal = 6.45%)24
Program Highlights PY 12-13
Program Highlights PY 12-13
• WF1 Quality Assurance Surveys
99% customer satisfaction with customers who participated in our workshops
91% customer satisfaction with the WF1 website
100% satisfaction rate for employers who participated in the Employer Forums and Disability Employment Initiative Workshops
25
Program Highlights PY 12-13
Program Highlights PY 12-13
Ticket to Work
WTP
SNAP
Veterans
Employer Services
• #1 out of 130 workforce Employment Networks in the nation
• #1 in the “Big 7” for Two-Parent Family Participation Rate
• #2 in the “Big 7” for All-Family Participation Rate
• #1 in the State for Entered Employment Rate
• #1 in the “Big 7” for Entered Employment Rate ahead of 2 regions with military bases
• #1 in the State providing employer services (served over 5,000 employers, providing a total of 52,102 services) 26
2012-2013 Awards/Achievements
2012-2013 Awards/Achievements
• OIC of South Florida All A’s Leadership Access Award
• Breast Feeding Friendly Employer Gold Level Award
• Mentored 5 workforce boards in Florida and 1 in Phoenix, Arizona, in the Ticket to Work/Disability Employment Initiative Program
• Invited to speak on the National Workforce Employment Network Conference Call
• Presented at the CSC’s Teen Transition to Life Summit – youth with disabilities
• 24 internal promotions, retaining high performing staff 27
Marketing InitiativesMarketing Initiatives• WF1 was mentioned in 20 print and online articles• Redesigned Employer Services Outreach materials• Increased our Twitter following by 118% from June 2012• Created WF1 Infographs highlighting facts about WF1
services and provided it to elected officials and BWDB members
• Created WF1 legislative educational initiative• Increased WF1’s social media presence – Facebook,
LinkedIn and Twitter• Assisted print and TV reporters with numerous stories
regarding unemployment, job search, career assistance, veterans and the Startup Quest Entrepreneurial Grant
28
GOAL: MAXIMIZING EMPLOYMENT AND TRAINING OPPORTUNITIES FOR TARGETED POPULATIONS
GOAL: MAXIMIZING EMPLOYMENT AND TRAINING OPPORTUNITIES FOR TARGETED POPULATIONS
Services Provided PY 12-13Services Provided PY 12-13• 114,771 distinct customers served
282,602 customer visits (7.8% increase from the previous year)
• Provided 1,259,145 services to job seekers• Provided OJTs to 158 employers and 310 job
seekers• Provided Work Experience opportunities to 188 job
seekers • 81.25% of customers with disabilities who were
placed at a Work Experience site obtained unsubsidized employment
• Completed 6,446 REA assessments, exceeding DEO’s requirement
30
Services Provided PY 12-13Services Provided PY 12-13• Served 470 Ticket to Work participants – 34% increase
over last year• 1,342 participants awarded ITAs• 21,059 participants attended our workshops – 40%
increase over last year• Provided Rapid Response services to 19 employers
and 2,003 individuals• Conducted mass recruitments for Broward County
School Board, Macy’s, Winn Dixie, Wal-Mart and Education Online
• 1,370 WTP customers had positive exits due to earned income
• Served every TIL youth sent to us either in SYEP or year-round youth programs 31
Services Provided PY 12-13Services Provided PY 12-13• Implemented BASEC Startup Quest Program
Largest program to-date of the 8 RWBs participating in the USDOL grant
602 customers attended the Informational Session
161 customers were enrolled in the program as part of the ‘treatment’ group
41 customers were enrolled in the program as part of the ‘control group’
10 customers have become employed 130 customers currently participating in the
competition portion of the program32
Services Provided PY 12-13Services Provided PY 12-13• Implemented Summer Youth Employment
977 youth were placed at 303 worksites Used 4 different funding streams while providing
a seamless delivery of services 94% of participants completed the program 98% of employers rated SYEP as ‘Very
Satisfied/Satisfied’ 99% of youth rated the program as Very
Satisfied/Satisfied’
33
Thank You!Thank You!