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True ERP software for airlines? Joined-up thinking: Linking multiple solutionsFast MRO Implementation: the benetsMRO IT: mapping the future

Are you ready?Selecting and implementingan MRO solution

ISSUE 1 APRIL/MAY 2011

White Papers: SAKS Consulting Conduce ConsultingCase Studies: Gol Linhas Aereas King sher Airlines Sol Lineas Aereas

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APRIL-MAY 2011| AIRCRAFT IT MRO | | 3

AircraftIT MRO is published bi-monthly and is an a liate of Aircraft Commerce and part ofthe AviationNextGen Ltd group. The entire contents within this publication Copyright 2011AviationNextGen Ltd an independent publication and not a liated with any of the IT vendors orsuppliers. Content may not be reproduced without the strict written agreement of the publisher.

The views and opinions expressed in this publication are the views of the authors and do notnecessarily re ect the views or policies of their companies or of the publisher. The publisherdoes not guarantee the source, originality, accuracy, completeness or reliability of any statement,information, data, nding, interpretation, advice, opinion, or view presented.

AircraftIT MRO Publisher/Editor: Ed Haskey

E-mail: [email protected] Telephone: +44 1403 230 700 or +44 1273 700 555

Website: www.aircraftIT.comCopy Editor/Contributor: John Hancock

Magazine Production: Dean CookE-mail: [email protected]

Editors commentWelcome to AircraftIT MRO; business critical information forthe industry written by the industry.

IT is the new leading edge development in aircraft MaintenanceRepair and Overhaul (MRO) with new and updated IT solutionscontinually coming to market. But its not a simple business;and sound decisions require high quality information. Thatswhy weve harnessed the expertise of industry insiders to betterinform MRO IT decision makers and practitioners.Innovative airlines, MROs and aircraft operators are adoptingsystems, and trying new IT theories and techniques withvarying degrees of success. In todays di cult times, it is moreimportant than ever that these experiences are shared anddiscussed in order to improve all round understanding andsupport a booming IT sector in its drive to assist the globalindustry.

AircraftIT MRO is the platform where MRO and IT cometogether to exchange expertise and ideas. With this in mind,each eJournal features keynote White Papers written by leadingconsultants and industry experts along with case studies fromreal-life IT users airlines, MROs and operators.

In this opening edition, youll nd cutting edge IT case studieson business critical topics from Gol Linhas Aereas, King sherand Sol Lineas Aereas; plus keynote white papers from SAKSConsulting and Conduce Consulting. I would like to thank ourauthors for excellent and informative features; all based on realworking experience.

You, the reader, are invited to join in a continuing exchange ofexpertise and ideas, using the interactive nature of this eJournalto ask questions of the authors or to start discussions by leavingyour views and experiences on similar topics after each article.

IT buyers can keep up-to-date with the latest software andupgrades on the market via the news and technology section,and software directory within the eJournal. Plus they can takepart in live software demo webinars at www.aircraftIT.com (seepages 4 & 5 for full details).

Given the subject matter, we really had no choice but to reducethe use of paper and adopt the latest technology ourselves;therefore AircaftIT MRO is only available as an eJournal. This, ofcourse, makes it even easier to facilitate an active exchange ofideas; so please forward this eJournal onto your colleagues andlet the sharing of knowledge begin.

I look forward to receiving your feedback.

Ed Haskey, Editor.

04 AN INTRODUCTION TO AIRCRAFT IT MROFind out about Live online software demonstrations, private demos, Expert onconsultancies, software search engine, plus more.

06 LATEST NEWS & TECHNOLOGY UPDATESA round up of the key MRO IT inustry news from around the world and the l

technology updates.12 CASE STUDY: BOB AND ERP: WORKING TOGETHER, IT WORKS

Replace one old system with two new ones, integrate them both with the businERP and apply all changes to two recently joined businesses: a study in good management. Fernando Moura de Lucena Manager, Business Solutions IT,VRG Airlines (Gol Group)

18 WHITE PAPER: ARE YOU READY FOR AN ENTERPRISE WIDEMRO SYSTEM? Selecting the right MRO system can help to transform performance but executbusinesses have to rst know which are the correct questions to ask, then listenanswers, even when they are challenging Sharhabeel Lone, Partner Global Business Strategy, SAKS Consulting

21 UPCOMING LIVE SOFTWARE DEMONSTRATION WEBINARS A preview of the Live Software Demonstration Webinars from 2 leading MROvendors: Volartec andMxi Technologies.

24 CASE STUDY:AIRCRAFT MAINTENANCE MANAGEMENT ANDCONTROL SOFTWARE SYSTEMS DO NOT REQUIRE LONGIMPLEMENTATION SCHEDULEIT systems are not simple affairs but their implementation need not be a leprocess if proper preparations are made both of the business and the peoplhave to use the system. Working with you vendor can deliver a fast and effimplementation process.

Aer. Eng. Gustavo Daneri, Maintenance Director, Sol Lineas Aereas

28 WHITE PAPER:WHATS UP WITH AVIATION IT? Managers have woken up to the fact that IT can be a business enabler for airliMROs. However very few aviation IT departments have moved forward from of internal vendors who monopolize the computer problemPaul Saunders, Director,Conduce Consulting

34 AIRCRAFT IT OPERATIONS EJOURNALAn outline of our sister eJournal: AircraftIT Operations

36 CASE STUDY:CAN AIRLINES PULL IT ALL TOGETHER?Airlines are complex operations working with state-of-the-art technologies andrunning their own businesses, they still rely on a diversity of function specic solutions. They need a single ERP solution. Vishok Mansingh, Asst. Vice President-Eng Logistics & Systems,Kingfisher Airlines

40 EVENT PREVIEW:AIRLINE & AEROSPACE MRO & OPERATIONS CONFERENCE EMEA, FRANKFURT, 13TH & 14TH JULY 201 Find out which 40+ IT vendors are exhibiting their software solutions

42 SOFTWARE DIRECTORY A detailed look at the worlds leading MRO IT systems.

46 NEXT ISSUE Whats coming up in the June/July edition of AircaftIT MRO.

CLICK HERE:Send your feedbackand suggestions to AircraftIT MRO

CLICK HERE:Subscribe for free
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4 |WELCOME |AIRCRAFT IT MRO |APRIL-MAY 2011

IT IS THEnew leading edge development inaircraf Maintenance Repair and Overhaul(MRO). New and updated I solutions regularlyappear in the market and every one o them isdesigned to assist airlines, operators and MROs inmaking better use o resources and assets throughlower costs, increased efficiency, more operations

riendly scheduling o maintenance and repairs, andcompliance with regulations. It all adds up to abetter customer experience and a stronger bottomline. But choosing I sofware is not a simplematter; nor could it be to address the matrix oneeds, priorities and solutions into which thissophisticated market has grown. AircrafI MRO isan invaluable one-stop re erence resource where Iusers and decision makers in airlines, MROs andaircraf operators worldwide can review all the majorsystems available, learn rom current usersexperiences and consider how different systemsmight per orm in their own operations.

I systems are business critical resources orthose involved with aircraf maintenance; the rightsolutions correctly implemented can make that hugedifference between an OK per ormance and gamechanging excellence. AircrafI MRO is designedto supply I buyers with the vital in ormationthey need when negotiating the maze o differentsolutions available, and to support in ormeddecisions using the ollowing tools:

EJOURNAL: AIRCRAFT IT MROWeve harnessed the expertise o industry insidersand I users themselves to provide a comprehensivere erence source or the industry with each eJournalincluding white papers rom leading industryexperts and consultants, and case studies rom realli e I users airlines, MROs and aircraf operators.

Te eJournal operates as a per ect plat orm or theglobal exchange o ideas and expertise, and you thereader are invited to take part, using the interactivecapability o this publication. At the end o each

white paper and case study there will be the optionto either ask the author a question or to contributegeneral eedback and start a discussion look out

or the interactive buttons.Te eJournal is published bi-monthly and is ree to

everyone, but to receive every issue you will need toregister or a subscription.

INTERACTIVESIGN UP FOR FREE HERECLICK HERETO LEAVE YOUR DETAILS FOR FREESUBSCRIPTION. IT ONLY TAKE A FEW MOMENTS.

SOFTWARE SEARCH ENGINETe AircrafI MRO portal (www.aircrafI .com)includes a power ul sofware search engine withwhich you can learn more about I vendors and thesystems they supply. You can Search by vendor ordrill down urther and search by sofware or moduletype, using the Module search acility.

For instance, i you are looking or Digital

Documentation Management solutions orin ormation, select the relevant module option andall the system providers will be shortlisted or you.

LIVE ONLINE SOFTWAREDEMONSTRATION WEBINARSEvery two weeks the AircrafI MRO portal hostsa live sofware demonstration webinar, each eventdelivered by a different vendor. Tese sessionsrepresent the per ect opportunity to learn about asofware solution in a more in ormal manner and toquickly gain an in depth knowledge o all the majorsystems on the market.

Te I vendor provides a live sofwaredemonstration o their solution and explains howit can benet airlines, MROs and aircraf operators.Once logged on, online delegates can ask questions via the interactive white board or simply sit backand watch the demonstration. Tere are twosessions during the day, each differently timed toaccommodate all time zones.

Details o the rst two live sofware webinar sessionscan be ound on pages 21-23 and a ull list can be viewed at the AircrafI MRO portal (www.aircrafI .com). It is extremely easy to log into webinar sessionsand they run on a straight orward to use webinarplat orm built specically or the portal.

PRIVATE ONE TO ONE SOFTWAREDEMONSTRATIONS:Use the AircrafI MRO portal to arrange privateone-to-one internet demonstrations with your vendor(s) o choice, to quickly create a shortlist orto simply nd out more about what solutions areavailable. Whichever you decide to do (do them all,i you wish), the private sofware demonstrationsrepresent the ideal bespoke solution where all yourquestions regarding particular sofware solutions canbe answered directly and by experts.

Demonstrations take place using the bespokeAircrafI MRO webinar plat orm, and you decideon your pre erred date and time or the session.Te I vendor will conrm the session and you willthen receive your unique username, password andlogin in ormation.

ASK THE EXPERTLeading industry consultants and experts are onhand at the AircrafI MRO portal with in ormedand impartial advice in response to any questionsyou may have. As you know MRO I can be amine-eld, a complex matrix o solutions andoptions: Ask the Expert represents a antasticopportunity to avoid common mistakes and toensure that an I project runs smoothly by pickingthe brains o a leading industry expert.

Ask the Expert works in a similar way to thesofware search engine, in that airlines, MROs

and aircraf operators can search through a list oexperts either by name or they can drill down andsearch or a particular area o expertise, or example:Sofware Selection or Project Management.

Once you have chosen an expert simply use theAircrafI MRO portal to send your enquiry and letyour expert assist you with the problem visit www.aircrafI .com or ull details.

IT CONFERENCES/EXHIBITIONSAircrafI is affiliated with Aircraf Commerceorganizer o the worlds leading MRO I Con erences.Over the past six years, Aircraf Commerce eventshave set the standards in the EMEA, Asia/Pacic andAmericas zones, success ully bringing together IVendors with airlines, MROs and aircraf operators inthose regions.

Each event offers delegates rom airlines, MROs andaircraf operators a wonder ul opportunity to reviewtheir entire aircraf maintenance I plat orm in justtwo days and each event ollows the same ormat:

Welcome to AircraftIT MROBusiness critical information, ideas and shared experience for

aircraft MRO IT users and decision makers.

True ERP so f tware for airlines? Joined-up th ink ing: Link ing mul tiple solut

ions

Fas t MRO Implemen ta tion: the bene ts

MRO IT: map ping the fu ture

Are you read y?

Selecting and implementing an MRO solution

ISSUE1 APRIL /MA Y2011

White Papers: SAKS Consulting Conduce Consulting

Case Stu dies : Gol Linhas Aereas K ingf sher Airlines Sol Linhas Aereas

ircra ft IT V . pr il- a 0 .indd

0 0 5:5
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A large exhibition area provides IT vendors withthe ideal plat orm to demonstrate their sofwaresolutions while, at the same time, allowingairlines, MROs and aircraf operators the chanceto try out all the major systems under the sameroo over just two days.

A conference agenda of keynote presentations,I user case studies and interactive workshopsensure that delegates receive key in ormationon the pressing issues and trends in this rapidlydeveloping industry sector.

Beyond the structured events, there are alsooutstanding opportunities or networking betweendelegates rom airlines MROs and operators toexchange ideas and share experiences.

UPCOMING EVENTS Airline & Aerospace MRO & Operations IT

Conference EMEA: 13th & 14th July 2011,Frank urt, Germany

Airline & Aerospace MRO & Operations ITConference APAC: 18th & 19th October 2011,Singapore A preview o the EMEA show can befound on pages 40-41.

LATEST NEWS ANDTECHNOLOGY UPDATESLet AircrafI MRO Keep you up to date with thelatest industry news and developments such as whohas purchased what system and which I vendorsare offering updated or new solutions. Te newsstream is constantly updated on the portal andincluded every two months in the eJournal.

AIRCRAFTIT MRO: ITS YOURREFERENCE TOOL; FEEDBACK NEEDED!AircrafI MRO is designed to provide the aircrafMRO community with the high quality in ormationneeded to navigate the myriad I systems availableon the market and to support properly in ormed

decisions on what has become abusiness critical process or theindustry.

We there ore need your eedbackto ensure that we have delivered allthe in ormation that you need. Isthere anything extra you would liketo see covered in AircrafI MRO?Or is there more in ormation youwould like to tap into? Do youhave a case study or white paperyou would like to share with your

colleagues? Get in touch with us at the link below.

INTERACTIVELEAVE YOUR FEEDBACK HERE

CLICK HERETO GIVE US YOUR VALUEDFEEDBACK OR SUGGESTIONS

SIGN UP FOR YOUR FREESUBSCRIPTIONEvery part o AircrafI MRO is ree o charge;however, in order to receive the eJournal and takepart in the live sofware demonstrations, leave

eedback, etc. you will rst have to register as a reemember at AircrafI . Please also orward this on toyour colleagues..

INTERACTIVESIGN UP FOR FREE HERE

CLICK HERETO LEAVE YOUR DETAILS FOR FREESUBSCRIPTION. IT ONLY TAKE A FEW MOMENTS.

APRIL-MAY 2011| AIRCRAFT IT MRO |WELCOME | 5

Want to keep up withIT developments?

Subscribe for FREE to AircraftITeJournal MRO today to receiveall future eJournals! For case studies, keynote white papers,

latest news & technology;all the knowledge you need

Subscribe here for free it takes a few moments.

True ERP softw ar e fora irli nes? Joined- up thi nking : Linkin gm ultip les olu tio nsFas tM RO Imple me nta tio n:t he ben etsMRO IT: mapping the future

Are y ou ready ?Selecting and implementing an MRO solution

ISSUE1 APRIL /MAY 2011

WhiteP ape rs: SAKSConsultin g Cond uce Consulti ngCase Stud ies: GolLinhasAe reas Kingfs herAirlines SolLinhasAe reasAircr aft I MR O V. April-Ma 20 .indd

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True ERP softw ar e fora irli nes? Joined-up thi nking : Linkin gm ultip les olutio nsFas tM RO Imple me nta tio n:t he ben etsMRO IT: ma pping the future


ISSUE1 APRIL /MAY 201 1

WhiteP ape rs: SAKSConsulting Cond uce Consulti ngCase Stud ies: GolLinhasAe reas Kingfs herAirlines SolLinhasAe reasAircr aft I MR O V. April-Ma 20 .indd

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6 |NEWS & TECHNOLOGY | AIRCRAFT IT MRO |APRIL-MAY 2011

AUSTRIAN Technik, the TechnicalOperations organisation of AustrianAirlines, has recently received FAAapproval as the rst EuropeanEASA Part 145 organisation tohave completed the appropriateauthority approvals and operationalimplementation of electronicsignature in AMOS from Swiss-AS,and is now allowed to use theAMOS e-signature in the contextof FAA Form 8130-3. In addition,the usage of the AMOS e-signature

solution at Austrian Technik hasbeen approved for EASA Form 1

(double release) by Austro ControlGmbH, the o cial Austrian civilaviation agency.

As with a normal signature onpaper, an electronic signatureindicates agreement with thecontents of an electronic message ina paperless process. Every printoutcan be signed and stored as PDF/A. There are two electronic signatureoptions in AMOS: external andinternal. The external procedure involves

services of a 3rd party provider.Within AMOS, a PDF is generated

and sent to the external signingsoftware via a web service. Asmartcard or signature pad is usedto sign the data; later, a PDF sheetcan be stored in an external archive

linked to AMOS. The internal approach is entirely

processed within AMOS - a PDF iscreated and the process of signingis handled only in AMOS. Thesigning can be performed, eitherwith o cial certi cates orderedat a Certi cate Authority, or byusing AMOS internally generatedcerti cates. The location for archivingthe le can also be varied.

Austrian Technik is using theexternal e-signature option fromSwiss-AS which includes a 3rdparty company via interface which

provides the a liated services andthe necessary hardware.

ENIGMA Releases InService MRO 5.0, providingMajor new functionality for Maintenance, Repairand Overhaul of Aircraft and other complexequipment

In February 2011, Enigma Inc. announced therelease of Enigma InService MRO 5.0, a major

upgrade of its MRO solution providing out-of-the-box publishing and delivery capabilities, andfully integrating technical content into enterprisebusiness processes. Improved management anddistribution of service and parts informationalso reduces equipment downtime, helps tooptimize parts inventory and logistics, and ensuresregulatory compliance.

InService MRO 5.0 gives total control over technicalcontent distribution and integration processes,allowing users to add data sources, modify/repurpose deliverables and adjust publishingschedules. Activities such as communicating new

service and parts information to mechanics or toupdate maintenance and inventory plans can nowbe completed in a matter of minutes or hours toaddress real-world service priorities. The InService software also incorporates optionalmodules to simplify service and parts updates andrevisions, generate complete and accurate job/task cards and integrate with business enterprisesystems. Revision Manager quickly reconciles OEMupdates and customer-ordered changes (COCs)with existing service and parts information, so thatmechanics and technicians are always workingfrom a complete and accurate maintenanceencyclopaedia. Job Card Generator dynamicallycreates up-to-date, self-contained job cards with allrelevant information needed to complete a repair. The latest parts and service information is

automatically loaded into inventory, logistics,con guration management and maintenanceplanning systems.

InService MRO 5.0 can be implemented as a

traditional enterprise software solution, on acompanys premises, or as an o -site hosted(SaaS) solution and is the only service and parts

solution in the market designed for integrationwith other critical business systems, saidJonathan Yaron, CEO of Enigma.

Austrian Airlines with Swiss-ASgains approval for e-signature

Enigma Releases InService MRO 5.0

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APRIL-MAY 2011| AIRCRAFT IT MRO |NEWS & TECHNOLOGY| 7

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2MoRO releases Aero-WebbNew version: 5.02MORO has made things morestraightforward with the releaseof Aero-Webb version (v5.0)including improved functionalscope for the main modules plus

minor improvements to InspectorWorkBench (IWB). In this newversion, the event managementfunction of Fleet Management hasbecome a real work ow orientedapplication with improved datatraceability and status tracking. The user interface now more easily

links operational to con gurationor maintenance events and searchcapabilities on the events tableinclude memory-based multi criteriato simplify information retrieval,and feedback on eet data. Also,Failure, Malfunction and Defectforms are now available in PDF orExcel formats. Additionally, Aero-Webb data loaders are now XMLformat compliant. For instance,FM can fully import assets andevents information from external

information systems and it is easyto take advantages of the FM addedvalue functionalities.

An updated A2FO cansimultaneously forecast and plan

maintenance of several aircraftor assets, including scheduledtasks (from di erent maintenancemanuals), residual potential value ofLLP, unscheduled events (i.e. SB or ADto be applied on an engine eet) andaircraft missions, to deliver improvedmonitoring of maintained assets.

Dynamic attributes managementhas been added to the MCHmodule, for virtually unlimitedattributes customization. Severalobjects managed with this module(essentially those found on IPCand MM documentation) are easilycustomizable for users to trackspeci c data priorities. Moreover,illustrations, whatever the formatcan be associated with item datato complement Aero-Webb datainformation.

Alitalia opts for AMOS aseet-wide MRO solutionALITALIAneeded a system to incorporate all members in the newlyemerging Compagnia Aerea Italiana, including Alitalia, Alitalia Express, AirOne and Volare. AMOS from Swiss-AS was already being used in AlitaliaExpress, while the larger part of the eet was being managed by Alitalia ITsin-house MEMIS. The performance of Swiss-AS during the Alitalia Expressproject paved the way for the larger venture.

After just 15 months of project work, Alitalia launched AMOS M&E systemin April 2011, enterprise-wide and with a Big Bang approach all softwaremodules went simultaneously live. The smooth Go-Live with zero operationalimpact was actively supported by Swiss-AS.

A major challenge for this project was the creation of new processes suitablefor the four formerly independent airlines which comprise todays Alitalia. Otherchallenges were handled together with Alitalia IT to correctly map and transferdata from di erent sources and incorporate them into AMOS. Two main factorssupported success. The rst was having a project team on the customers sidethat was fully committed and had the will, time and know-how to implementmultifaceted MRO software. The second was the decision to put AMOS intooperation with a limited number of customisations. During the project, morethan 1,000 users had to get to know AMOS. Alitalia opted for the train thetrainer concept using in-house trainers trained by Swiss-AS and even taking aroad show to train outstations worldwide. The Italian ag carrier has built up an AMOS Competence Centre that

performs 1st level support for the internal AMOS users using the vast in-

house know-how gained during the implementation. In addition, Alitaliarelies on Swiss-AS AMOS Operation Services (AOS).

A major challenge for this project was the creation ofnew processes suitable for the four formerly independentairlines which comprise todays Alitalia
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RAMCO SYSTEMSLAUNCHES ERPCHOICE FOR AVIATION

MANUFACTURINGWHETHER its a stand-alone ERP solution or an SaaS (Softwareas a Service) on demand solution, Ramco Systems launchedtwo new products at Miami MRO in April 2011. The rst was Series 5 ERP for aviation manufacturing,

o ering the Aviation, Aerospace and Defense industry all thefunctionality needed for complex, mixed-mode, process anddiscrete, JIT, lean and KANBAN manufacturing processes. Themanufacturing suite provides a single solution that uni esEngineering, Supply Chain, Manufacturing, Sales, ServiceManagement, Plant Maintenance, Human Resources andFinancials. According to our clients, one of the most importantobjectives is to have full ERP capabilities while tending to

the uniqueness of their manufacturing processes of OEMcomponents, parts and their supply and distribution network.said Jim Fitzgerald, President of Ramco Systems Corporation. The other launch was of Ramcos Software as a Service (SaaS)

ERP o ering. Interestingly, since its launch, Ramco has signed over300 new OnDemand ERP clients. It seems that the exibility andscalability o ered by on demand and the Cloud is growing inpopularity even in areas where once an in-house solution mighthave been de rigueur . From Jim Fitzgerald again, This is a great tfor any company that is seeking to streamline their operation andrealize bottom line pro ts from the SaaS OnDemand model.

Air France Industries KLM Engineeringand Maintenance Sign EnterpriseAgreement with Enigma SoftwareIN February 2011, Enigma Inc. announced that Air France Industries KLM Engineering andMaintenance (AFI KLM E&M) is upgrading and expanding their Enigma implementationto the Enigma 3C InService MRO solution to improve maintenance in its aircraftmaintenance, engine services and components shop divisions.

Since their merger in May 2004, Air France and KLM Royal Dutch Airlines have becomethe largest European airline group with a combined eet of over 600 aircraft enablingthem to y 2,500 daily ights to 236 destinations worldwide. The corporate-wide license agreement allows Air France and KLM Royal Dutch Airlines

to use Enigmas InService MRO and Revision Manager solutions to support publishing andmanagement of all technical content. Over the past seven years, AFI KLM E&M implementeda highly customized solution based on the Enigma 3C Platform and had also implementedEnigmas InService Revision Manager to help compare and reconcile documentation changesfrom Boeing and Airbus, with changes made by AFI KLM E&M, resulting in a 10% reduction inaircraft maintenance IT costs and the company expects Enigma InService MRO and RevisionManager to deliver further savings. As a long-term customer, AFI KLM E&M recognized the

advantages of moving to the commercial o -the-shelf solution (COTS), Enigma InServiceMRO to reap the bene ts of simpli ed IT con guration and integration capabilities, and astreamlined work ow and user interface.

For AFI KLM E&M engineers, planners and technicians, the Enigma solutions will be thesingle source for all information related to airframe and engine maintenance, includingOEM maintenance manuals and parts catalogs, maintenance supplements, service bulletinsand schematics.

Jonathan Yaron, CEO of Enigma said, We are pleased that one of the worlds largestairlines is expanding their relationship with Enigma and is further investing in softwaresolutions that help them service aircraft, engines and components more accurately ande ciently.
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APRIL-MAY 2011| AIRCRAFT IT MRO |NEWS & TECHNOLOGY| 9


FleetCycle Execution Suite Line Manager (FCXL) Softwarefrom EmpowerMX FLEETCYCLEExecutionSuite Line Manager(FCXL) announcedby EmpowerMX inApril 2011, is a linemaintenance executionsystem designed forthe aircraft in-serviceenvironment. It equipsline maintenancepersonnel with the toolsto optimize routine and non-routine task performance while giving decision makers theability to track the maintenance activities crucial to on-time departures.

FleetCycle Execution Suite Line Manager automates the execution of line (aircraft-

in-service) maintenance actions through real-time visibility to scheduled, unscheduledor spontaneous maintenance requirements along with instantaneous monitoring andcommunication. FCXL also optimizes eet-in-service time, integrates with in- ightinformation systems, and provides line station mechanics with detailed task informationplus the ability to create electronic non-routine tasks and deliver them directly to a billof work. Additionally, FCXL helps eet operators comply with industry standards andregulatory rules and implement best practices, and incorporates data search and datamining capabilities. The n-tier, J2EE architecture supporting FCXL is consolidated and scalable, rules-driven

and business process-based to meet the present and future business requirements ofaviation maintenance industry customers.

LAN Airlines goes Live with enterprise-wide implementation of MxiTechnologies Maintenix softwareLAN Airlines (LAN), Latin Americas leading domestic andinternational passenger and cargo carrier, went live with anenterprise-wide implementation of Maintenix from Mxi Technologies in April 2011.

The decision to migrate from our legacy system wasbased on our need for a sophisticated system that wouldsupport LANs dynamic business environment, said Ruy Lotz, Technical Support Director, LAN. Mxi Technologies Maintenixsoftware was chosen based on its functionality and closematch of capabilities to our evolving requirements[enabling us] to validate airworthiness in real-time ataircraft release, which is integral to LANs dedication toquality and safety.

Mxi Technologies Maintenix software replaces LANs legacyVISaer system alongside more than 20 other internal sub-systems as the single source for maintenance informationacross the organization, fully integrating with their ERP

backbone. The Maintenix software also fully integrates to LANsSPEC-2000 purchasing, shipping, and ight operations systemsusing standard interface products. By consolidating businessinformation and o ering greater organizational transparency,Maintenix is able to support the distributed nature of the LANAlliances operating environment, spanning across the groupsnine airlines.

LAN is committed to establishing high-level benchmarks foraviation maintenance, both within its own organization andwithin the industry, said Dave Seibel, Chairman and CEO, Mxi Technologies.
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Alkym 5: a simpleand faster solutionVOLARTEC has fullyredesigned Alkym tomake it faster, moreintuitive and versatilein an accessibleenvironment. The newdesign also aims toprovide access to allfunctionalities for whatshould be faster andsimple results.

Alkym 5 aims toincrease productivityby using the system tomanage and controlaircraft maintenance:

it also incorporates anumber of new features,including Better results with the new user interface; More customization to t user needs; Support for extended characters set; Increased response times and strength; Greater e ciency at work; More e cient search, use and management of information; Optimization on the scheduling and on the material

resources utilization; Online access to Documentation and Download Center.

Aerosoft Systems DigiMAINTsystem goes live in NigeriaAEROCONTRACTORSof Nigeria Ltd. (Aero) goes live with local implementation ofDigiMAINT in Lagos after several years experience of using the system under CHCs ASP/SaaS servers.

Aero operates a combined eet of around 20 helicopters and 15 xed wing aircraftranging from 50 seat Dash 8 to 144 seat Boeing 737-400/500, and employs about 1,300personnel. Currently the fastest growing Nigerian passenger carrier, Aero is focusedon bringing customers world class aviation services with a ordable fares, quality on-board services, good customer relations with e ective online services and operationalcompetence. Aero is proud of its punctuality and safety record and has established itself asthe leading regional and innovative carrier in West Africa.

Zest Air selects TRAXfor MRO operationsIN March 2011, TRAX USA Corp. announced a new partnership with Zest Air, an airlinebased in Manila and operating scheduled domestic and international tourist services,mainly feeder services linking Manila and Cebu with 24 domestic destinations in supportof the trunk route operations of other airlines. The carrier has selected TRAX Maintenance,to manage their MRO operations.

Welcoming the move, Jose Almeida, President and CEO of TRAX USA Corp., said, Thesigning of this contract reiterates our growing presence in Asia, a region that continues toprovide us with new customers and endless opportunities.

Zest Air will implement e4, the latest version of TRAX Maintenance. Comprised of over20 modules and catering to virtually every aspect of airline maintenance. It will providea range of services from material management and nance to technical records andreliability; at Zest Air aircraft, inventory, and maintenance activity information will all beintegrated into a single system.
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2011 issue 1.pdf