Erie Family Health Center

2011 Annual ReportCentro de Salud ErieErie Family Health Center

Trust. Heal. Care.

At Erie Family Health Center, our vision goes beyond imagination...

we emagine

Imagination —it gives us the ability to look beyond our boundariesand achieve whatwe thought wasimpossible.

Centro de Salud ErieErie Family Health Center

Trust. Heal. Care.

Dear Friends and Supporters of Erie — As I celebrated my 20th anniversary at Erie Family Health Center recently, I reflected upon the amazing contributions made to our health center by Mary Burns, who passed away last year. I consider Ms. Burns to have been one of Erie’s founders.

A member of Erie’s original Board of Trustees, Mary served in many ways, including as senior advocate for more than 30 years. She embodied Erie’s values: service, resourcefulness, and sacrifice. She fostered myriad relationships within our communities, nurtured new partnerships and secured significant financial and in-kind support even after she retired.

Mary inspired all of us at Erie, and she would be amazed by our most recent accomplishments.

By June 2011, the Erie Family Health Center Mary Burns helped found had grown to 11 sites. By adding the school-based health centers at Amundsen and Lake View high schools, we became a leader in adolescent health care in the Chicago area. Our focus on adolescent health began in the 1980s, when

we opened Erie Teen Health Center; we now have six sites that cater to adolescents, and I’m proud that we bring our model of care to these hard-to-reach young patients.

Last year we held our annual Board of Directors retreat at our original location in the basement of Erie House, just a few blocks away on Erie Street. It was a “back to our roots” experience that Mary Burns knew well. Yet over the years, as needs have changed, we have emphasized adding state-of-the-art, comfortable, and respectful facilities and keeping them up to date. The construction and renovation projects last year at Erie Humboldt Park and Erie West Town were major steps in our ongoing effort to increase patient access to services and create a more fluid patient experience. I would love to show off either facility to any of our friends and supporters.

In her work with senior citizens, Mary Burns was all about enhancing patient empowerment. Not only are we seeing more patients than ever before, we’re empowering patients to better their own health, whether through La Vida Sana or our wraparound services for HIV or the orthodontic care that we now provide. Although she was not a health care professional, Mary Burns’s legacy represents a “power to the people” theme in health care; all of these programs honor that legacy by giving patients and clients the tools they need to care for themselves.

As a young physician, I learned from watching Mary Burns interact with those she served. She improvised to make do for her patients and may not have had all of the resources she needed in those days. Today, as CEO, I realize how important it is that our staff have all of the support they need to be the best. Erie was named one of the Top 100 Workplaces in Chicago in 2011 by the Chicago Tribune for the second year in a row — compelling evidence that the commitment of our staff to fulfilling our mission is a great part of their job satisfaction.

In this Annual Report, you’ll find more detail about our many achievements in this past year, such as our efforts to reduce patient wait time, our partnership with Loyola law students in addressing health-related social and legal issues and our continued emphasis on programs such as Diabetes y Yo (“Diabetes and Me”), which helps diabetes patients manage their chronic illness.

Mary Burns’s ideas are still alive and well at Erie. They provide a foundation that continues to propel us forward, and I vow to maintain our commitment to those ideals. Her 30 years at Erie are emblematic of the ultimate contribution one can make to the community: Continuity, to be there day in and day out, and to strive to do better each and every day.

Someday, I hope to celebrate my own 30th anniversary at Erie. In the meantime, given the complexities on the healthcare horizon, we continue to need your support and guidance, and for that, our 37,000 patients and 400 staff are extremely grateful.

Lee Francis, MD, MPHPresident and CEO

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“We must be vigilant in our pursuit of innovative and progressive means of serving our community.

Dr. David BuchananChief Medical Officer

emagineprogress

A career of caring for the underservedWhen Erie’s Chief Medical Officer Dr. David Buchanan was in his residency at the University of California, San Francisco more than 15 years ago, he biked with a backpack full of medicine, gauze and tongue depressors to Golden Gate Park to bring care to homeless individuals living in the area. This later became part of the curriculum for the school’s third- and fourth-year medical students, giving them practical experience in caring for the homeless.

It was also a clear indication of the future course of Dr. Buchanan’s career. After moving to Chicago, Dr. Buchanan, an internist, continued his efforts with residents at what is now John Stroger Hospital. He also led (as a volunteer) an evaluation project for Interfaith House, a 64-bed rehabilitative and housing facility designed to serve homeless

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Recognizing that social and legal issues can have a significant impact on patient health, Erie Family Health Center partnered with Loyola School of Law’s Health Justice Project on a project in which law students and health care providers work together to identify such problems and find ways to correct them.

“Social issues continue to have a devastating effect on patient health,” said Prof. Emily Benfer, Health Justice Project Director. “In [many] cases, medicine alone cannot solve health problems, especially of people who struggle with hunger and safety.” Children with severe respiratory problems caused by moldy apartments, for example, may never find relief unless a landlord is forced to improve their living conditions. Similarly, chronically ill adults may need social and legal support in identifying and accessing sources of nutritious food.

The law students, in effect, teach community health care providers how to identify and remove social and legal barriers to well-being among low-income people; the future lawyers, in turn, learn about the impact of social conditions on good health.

This medical-legal partnership “allows us to leverage health and legal resources in order to reduce health disparities and create a new standard of care for vulnerable populations,” Benfer said. “In the community health care setting, the Health Justice Project can identify adverse social conditions and address them with legal remedies as a part of care.”

adults released recently from the hospital. Realizing the effect of the Interfaith model in improving health outcomes for patients and reducing overall costs to the health care system, he and other providers in the housing safety-net system developed the Chicago Housing for Health Partnership. This coordinated effort of housing organizations and hospitals to provide short- and long-term housing to homeless former patients proved so effective that the federal government is now replicating it nationally.

At Erie, Dr. Buchanan’s leadership has led to dramatically improved health performance measures in areas such as colon cancer, flu vaccination and care of diabetes patients. His work was recognized formally in September 2011, when he was awarded the Advocacy and Community Service Award from the Midwest Society of General Internal Medicine.

Project targets social barriers to good health

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emaginesupport

““Quality health care is a right, not a privilege.

Good care points patient toward a careerAfter learning about Erie Family Health Center from a high school classmate, Cynthia Campos arrived at the Erie Teen Health Center with a baby on the way — and some trepidation: She was 18, about to graduate from high school and not sure what would happen to her plan to attend college. She had no idea what a woman’s body goes through during pregnancy and what the potential complications can be. So she started attending Centering Pregnancy classes, which provide an avenue to professional health care and also to peer support and education.

The Erie staff not only met Campos’s need for medical care but also motivated her to continue her education and to keep moving toward achieving her goals. She enrolled in the University of Illinois at Chicago, all the

Cynthia CamposPatient

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On acquiring the health centers at Amundsen and Lake View high schools from Advocate Health Systems, Erie Family Health Center increased the number of its school-based health centers from three to five. The school cen-ters, combined with the freestanding Teen Health Cen-ter make Erie the largest network of adolescent-focused health centers in Chicagoland. The centers generated about 19,000 medical visits in 2011, a number that’s ex-pected to grow significantly in 2012. Plus Erie gave health outreach presentations at 20 schools to foster healthy habits that will help youngsters manage their own well-being as they grow older. Health center staff respond to student-generated ideas as well, including a creative initiative that mentors, supports, and provides programs for a group of at-risk adolescent girls at one school who, recognizing the perils and pitfalls of their age and circum-stances, dubbed themselves “the young and the restless.”

An increasing focus on adolescent health

while receiving care from Heidi Vyhmeister, a certified nurse midwife. Campos gave birth to a healthy baby boy and received her post-partum care at Erie Teen Health Center.

Now, almost five years later, her son still comes to Erie for regular check-ups and Campos is a UIC grad with a bachelor’s in linguistics and a minor in psychology.

Campos has taken a position as a nurse assistant at Swedish Covenant Hospital and is a volunteer at the Erie Teen Health Center, further investigating if midwifery is the right path for her. Recalling the care she received from Vyhmeister, she’s considering enrolling in the midwife program at UIC and working toward a master’s degree. And oh, by the way, she’s also expecting her second bundle of joy. “This time,” she says, “I know what to expect.”

Erie increases prenatal services at Clemente High

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Responding to a rising number of positive pregnancy tests at Clemente High School, Erie Family Health Center has added on-site nurse midwifery services, making prenatal care available at the school-based health center. The midwife, Nancy Grady, has a background in adolescent prenatal care and experience in working with young women. Erie has also established a more formal referral relationship and coordinates patient care with the Catholic Charities Arts of Living program, which separately provides services to about 100 pregnant and parenting teens at Clemente.

These enhancements mean students receive care in a familiar, supportive setting. Thanks to Erie’s Electronic Health Record System, Clemente patients have access to the full range of backup services so vital to prenatal care, including immediate access to other providers in case someone needs to be seen on a day when the midwife is not present, needs an obstetrician-gynecologist or has a concern or question when school is out.

Humboldt Park: Old building, meet modern health care

The building that houses Erie Humboldt Park Health Center, like much urban architecture, has a long history that reflects changing community needs. Built in the 1920s as a bank with offices on the second floor, it later became a Walgreens until Erie Family Health Center occupied it in the 1980s. A major renovation about 10 years ago included moving the front entrance and expanding the waiting area. Erie knew, however, that carrying forward its mission of providing accessible, affordable health care to underserved communities would require a major upgrade to the second floor as well.

Iliana A. Mora, Erie’s Senior Vice President of Strategy and Business Operations, recognized this need. “The building was built in the 1920s, and some of the infrastructure had not been updated since then,” Mora said. “The building also needed to accommodate Erie’s Family Residency Program and create space for both residents and faculty members.” The Family Residency Program, launched in 2010 as a collaboration among Erie, Northwestern University Feinberg School of Medicine and Norwegian American Hospital, allows family practice residents to be trained in a community-based primary care setting in addition to a hospital setting.

When the renovation was complete and the last bit of sawdust was swept away, Erie had created a building that still retained its historic character but was also better equipped to provide the quality health care for which Erie is known.

Mary Sommers, Erie Humboldt Park Site Director, says, “The renovated center now offers a bright and open space.” She adds, “The logical flow and openness that the renovations have created help staff provide more efficient and comfortable services that are in line with the Erie Service Excellence philosophy.” The building now also allows more opportunities for group health sessions and programs such as La Vida Sana, Healthy Kids and Centering Pregnancy. Staff accommodations also were improved by adding a staff lounge, locker rooms, a shower and a bike storage area.

Another significant improvement to the second floor — the new patient pharmacy — serves all patients and providers during Health Center hours. Prescriptions entered in electronically are ready for pickup even before the patient leaves the exam room, another aspect of “Erie’s commitment to deliver full service quality health care,” said Hiren Zala, Pharm.D.

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West Town made more efficient, patient-friendly

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Mirroring the renovations at Erie Humboldt Park Health Center, the Erie West Town Health Center has also been refurbished to increase patient access to services and to create a more comfortable patient experience.

Before remodeling, West Town had almost no room to accommodate a growing patient population. The construction expanded the clinic area and added four new exam rooms for pediatrics and obstetrics for the children and pregnant women who account for the majority of West Town patients. A conference room on the third floor was modified to facilitate group visits for Centering Pregnancy patients, Healthy Women/Healthy Kids participants, and diabetes patient groups.

The child playroom area moved to the third floor, giving kids more freedom to play in an inviting and accommodating space. Very few health centers offer a free on-site supervised child playroom, which allows adult patients to come to see a provider without having to hire a babysitter and, most important, allows adult patients to attend to their own health and well-being without interruption.

Finally, the third floor changes include a new pediatric Urgent Care Clinic, with three exam rooms to meet patients’ immediate needs while allowing access to electronic health records and reducing expensive utilization of the emergency room for routine illnesses.

emagineinspiration

Rachael Godinez WallaceClinical Educator

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Our care goes beyond our facilities, but permeates the community, uplifting and strengthening neighborhoods.

Rachael Godinez Wallace: Not your average nurseRachael Godinez Wallace began her nursing career more than 30 years ago as a pediatric nurse at Illinois Masonic Hospital. Her life since then has described an inspirational — and international — arc as she works tirelessly on behalf of patients, even taking up the cause of people she hardly knows.

At Masonic, Wallace cared for a Honduran girl, Juana, whose debilitating chronic disease threatened her lower limbs. She helped raise funds so Juana could go home to Honduras and then asked her family if she could be Juana’s guardian as Juana would need to return here periodically for medical care. But the story does not end there. Juana and her husband now live in Chicago with their three children, who occupy a place in Wallace’s family as her “grandchildren.”

The initial trip to Honduras whetted Wallace’s appetite for international philanthropic work. She also became guardian to a Nicaraguan

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girl whose face was badly burned by a kerosene lamp. She did clinical work for two years in Sudan. She did an assessment of the medical needs of an Ethiopian village. And more than 10 years ago she started work with DOCARE International, which provides health care to indigent and isolated people in remote areas of the world.

Two years ago, while in Guatemala with DOCARE, Wallace took up the cause of a man who had lost both feet in a work-related accident, even going so far as to take a plastering class to learn how to make prosthetics. The last time she was in Guatemala, she used her new skill and set the mold for his prosthetics, and on her next visit, she presented the man with his new set of legs.

Always inspired by her faith, Wallace brings the same passion and pride to her work as Erie’s clinical educator, guiding her patients to better health and inspiring her colleagues to improve their clinical skills with her faith, skill and dedication.

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About Our Patients

about the people we serve

82% of Erie’s patients are Hispanic

57% are best served in Spanish

67% are female

46% are under the age of 19

24% are school-aged children

33% are uninsured

85% come from households with incomes that fall below the Federal Poverty Line

Fast Facts

Age0-15 years: 40% 16-24 years: 18%25-65 years: 39% over 65 years: 3%

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Race/Ethnicity

Other: 5%

Hispanic/Latino: 82%

Caucasian: 4%African-American: 9%

emaginecommitment

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“We shall stand as a model of change, inspiration, and commitment to healing communities.

Casual conversation leads to Board membershipJill Simon Svoboda first learned of the work of Erie Family Health Center from a friend who is related to an Erie staff member. At that time, Svoboda was on the board of the Greater Chicago Food Depository and familiar with meeting the profound needs of different Chicago communities. Erie’s focus and mission piqued her interest. A visit to see the daily happenings at Erie Humboldt Park led her to apply for membership on the Board of Directors. She joined the Board 2½ years ago.

Svoboda says Erie’s many community-focused initiatives made it easy for her to decide to join the Erie family. She recalls visiting Erie Humboldt Park when its dental clinic was newly opened and being impressed with the quality of care she saw provided by clinicians and staff members alike. “Given the state of the health care landscape and what a wonderfully run organization Erie is with such a marvelous

Jill Simon SvobodaBoard Member

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reach of services, Erie could easily be a template for a national model of health care,” Svoboda says. “That’s how impressed I was.”

Svoboda is now a member of two Board committees: Quality Improvement and Strategy. The Quality Improvement Committee oversees the internal quality assessment plan for both program and patient care management and resolves patient concerns, and the Strategy Committee evaluates strategic opportunities for growth and oversees the strategic planning process. Through her participation, Svoboda has learned to appreciate what a federally qualified health center does, and she is committed to supporting Erie as it continues to provide a continuum of care that will improve the health and well-being of its patients and their community for years to come.

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Erie received several honors in 2011:2011 Illinois Primary Health Care Association Danny K. Davis Achievement Award (the IPHCA’s most prestigious award) to Lee Francis, MD, MPH, Erie President and Chief Executive Officer, for outstanding service to the community health center movement for at least 10 years.

George Washington University School of Public Health and Health Services Geiger Gibson Emerging Leader Award to Iliana A. Mora, Senior Vice President, Strategy and Business Operations, for her commitment, motivation, professional achievement and leadership qualities.

2011 Illinois Your Healthcare PlusTM Top Performer Award for excellence in caring for people with diabetes.

Feathers in our cap

For the second year in a row, Erie Family Health Center was named one of the Top 100 Workplaces in Chicago in 2011 by the Chicago Tribune. Erie ranked 18th among midsize companies, 11 steps up from last year’s 29th-place mention.

“It’s no surprise that Erie was recognized for the empathic work environment created by

Erie staff members each day and the high-quality services we provide to a growing patient population,” said Lee Francis, Erie President and Chief Executive Officer. “Erie people are genuinely concerned for one another and have radar that’s tuned to the needs of others.

“We are here for those who do not have access to health care resources, striving to meet their needs and make them feel respected and worthwhile. This honor reflects the pride and spirit of our employees and their commitment to providing superb services.”

Erie again in “Top 100 Workplaces”

emaginethe future

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“Together we can ensure access to quality health care for our community and expand access for underserved populations.

Dorothy DschidaResident

Erie leads the way with residency program

Once again leading the way, Erie Family Health Center has partnered with a local hospital and a medical school to establish a family and community medicine residency program that gives new medical school graduates a close-up look at delivering health care to the medically underserved.

The program gets rave reviews from participants.

“The people [and] the high quality care . . . put Erie Family Health Center at the leading edge of primary care,” says Dorothy Dschida, M.D., one of the eight original residents in the program, which started in July 2010. “I am so grateful to be a part of the team.”

Erie’s partners in the program are Northwestern University Feinberg School of Medicine, Norwegian American Hospital and McGaw Medical Center of Northwestern University. Erie is one of only 11 federally qualified health centers participating in a residency program. While residents do hospital rotations at Norwegian and specialty rounds at Northwestern Memorial Hospital and the Lurie Children’s Hospital of Chicago (formerly Children’s Memorial Hospital), Erie

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Humboldt Park has been the home for residents to see patients in an urban, community-focused outpatient setting. Maturing into its second year, the program grew to 16 residents and will add another eight residents in July 2012 for a total of 24 new family physicians in training.

Dr. Dschida shared how Erie fit perfectly into her vision of what a medical provider’s life would be.

But she admits, “I didn’t know how lucky I would be to work at Erie. Erie is an incredibly unique environment. From the clinical staff to the administrative staff, everyone is highly motivated to serve our patients. I see this every day that I am in clinic.” Dr. Dschida says. “Erie and the Erie staff live a commitment every day that I had only talked and dreamed about until this point in my life. ”

The program got a boost from recent renovations at Erie Humboldt Park that included new stations in which medical residents can regroup and discuss their experiences with their clinical supervisor without interrupting patient or staff traffic flow.

At Erie, Dr. Dschida says, “the ultimate goal is excellent patient satisfaction and access to very high quality care. I am constantly impressed by the quality improvement done at Erie every day. I know this spirit of excellence will help me to become a better doctor and provide outstanding care to my patients.”

Erie Family Health Center recognizes that how long a patient has to wait to see a care provider can have a profound effect on the patient’s health and even on health care costs. An interdisciplinary team has been working to reduce how long it takes a patient to arrive at Erie, see a doctor and leave; the theory is that making it easier for patients to get routine preventive care will lead to better health and less frequent use of expensive and avoidable emergency services. Erie’s team is part of the Dramatic Performance Improvement (DPI) team, a coalition that comprises eight organizations concerned with issues of access to health care in underserved communities. Erie’s DPI team established a pilot site for the project at Helping Hands, its center near Lawrence and Kedzie. Patient wait time there was cut by 24 percent in just seven weeks, and the full DPI team recognized Erie for having the most significant reduction in cycle time and the lowest patient no-show rate.

Less waiting can lead to better health

More than a thousand women are now healthier and happier because they have “graduated” from Erie Family Health Center’s La Vida Sana, La Vida Feliz (literally, “the healthy life [is] the happy life”). This bilingual eight-session wellness program for women focuses on nutrition, physical activity, stress management and goal-setting using hands-on activities and practical applications presented by a lay health educator. In addition to — or because of — positive results in these areas, the program has also helped reduce depression among its participants.

Erie has made the program available to other agencies and is now offering La Vida Sana for Couples and Pre-Natal La Vida Sana. At year’s end, there were 32 active La Vida Sana groups, reaching a total of 1,045 participants.

1,000 healthier, happier women

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ERIE AMUNDSEN SCHOOL-BASED HEALTH CENTER

5110 North Damen AvenueChicago, IL 60625312.666.3494

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ERIE LAKE VIEW SCHOOL-BASED HEALTH CENTER

4015 North Ashland AvenueChicago, IL 60613phone: 312.666.3494

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ERIE’S HEALTH CAREprofessionals providedhigh-quality medical and dental services for more than 37,000 low-income, uninsured and underinsured Chicago-area residents at eleven sites during the fiscal year—including five school based health centers, two oral health centers and the state’s only freestanding teen health center.

Community-Based sitesto serve those most in need

ERIE WEST TOWNHEALTH CENTER

Health Services: 2nd FloorAdministrative Offices: 3rd Floor1701 West Superior StreetChicago, IL 60622312.666.3494

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ERIE HUMBOLDT PARKHEALTH CENTER

1st Floor2750 West North AvenueChicago, IL 60647312.666.3494

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ERIE HUMBOLDT PARKDENTAL HEALTH CENTER

2nd Floor2750 West North AvenueChicago, IL 60647312.432.4550

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ERIE HELPING HANDSHEALTH CENTER

4745-47 North Kedzie AvenueChicago, IL 60625312.666.3494

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ERIE TEENHEALTH CENTER

5th Floor1945 West Wilson AvenueChicago, IL 60640312.666.3494

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ERIE WESTSIDEHEALTH CENTER

at Ryerson Elementary School646 North Lawndale AvenueChicago, IL 60624312.666.3494

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ERIE HENSON SCHOOL -BASED HEALTH CENTER

Rooms 106 & 1071326 South AversChicago, IL 60623312.432.8196

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ERIE HELPING HANDSDENTAL HEALTH CENTER

4751 North Kedzie AvenueChicago, IL 60625312.432.7300

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ERIE CLEMENTE WILDCATSSTUDENT HEALTH CENTER

1147 North Western AvenueChicago, IL 60622312.432.7475

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Operating Financial Statementfor the fiscal year ending June 30, 2011

AssetsCash $ 2,368,921Certificate of Deposit $ 4,420,917Patient Accounts Receivable $ 1,708,683Grants Receivable $ 1,993,216Prepaid Expenses/Other Assets $ 383,053 ______________Total Current Assets $ 10,874,790

Property, Plant and Equipment:Net of Accumulated Depreciationand Amortization $ 10,465,581Other Assets $ 462,216 ______________Total Assets $ 21,802,587 ______________

Liabilities and Net AssetsAccounts Payable/Accrued Expenses $ 909,732Accrued Compensation $ 1,738,724 ______________Total Current Liabilities $ 2,648,456Long-term Liabilities $ 2,448,209 ______________Total Obligations $ 5,096,665

Commitments and ContingenciesNet AssetsUnrestricted $ 16,072,557Temporarily Unrestricted $ 633,365 ______________Total Net Assets $ 16,705,922 ______________Total Liabilities and Net Assets $ 21,802,587 ______________

FY11 OPERATING REVENUE $27,849,390*

State and LocalGrants 13%

Federal Grants19%

Self Pay 4%

Private Insurance 2% Medicare 1%

Medicaid52%

Private Grantsand Donations 9%

FY11 OPERATING EXPENSES $25,887,521

SupportServices andFacilities4%

Administrationand Fundraising17%

Patient Care79%

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152,964Total number of patient visits at Erie Family Health Center

*In addition, Erie recognized $2,452,482 in non-operating revenue in FY11 which supported capital renovation projects at Erie Humboldt Park and Erie West Town.

Government SourcesChicago Department of Public HealthChicago Public SchoolsIllinois Department of Commerce and Economic Opportunity Illinois Department of Human ServicesIllinois Department of Public HealthU.S. Department of Health and Human Services- Bureau of Primary CareU.S. Department of Health and Human Services- HIV/AIDS BureauU.S. Department of Health and Human Services- Maternal and Child Health Bureau

Corporate GrantsBlueCross BlueShield of IllinoisChartis Group, LLCCVS PharmacyGilead Sciences, Inc.Northern Trust BankPeoples GasTakeda PharmaceuticalsTarget

Foundations and OrganizationsAccess Community Health NetworkAdvocate Bethany Hospital Community Health FundAetna Foundation Inc.AIDS Foundation of ChicagoAmerican Dental AssociationArie and Ida Crown MemorialBears CareBlowitz-Ridgeway FoundationCarl R. Hendrickson Family FoundationChicago Dental Society FoundationD & R FundDaniel F. and Ada L. Rice FoundationDavee FoundationEvanston Community FoundationField Foundation of IllinoisFourth Presbyterian ChurchGeorge M. Eisenberg Foundation for CharitiesGoodSearchGrant Healthcare FoundationGreater Chicago Food DepositoryHarte-Matlin FundHarvey L. Miller Family FoundationIllinois Children’s Healthcare FoundationLloyd A. Fry FoundationMichael Reese Health TrustNancy Pick FundNorthwestern Memorial FoundationNorthwestern Memorial HospitalNorthwestern University Feinberg School of MedicineNorwegian American HospitalPatrick and Anna M. Cudahy FundPolk Bros. Foundation

The Benefactors Behind Erie’s Missionannual gifts from July 1, 2010 to June 30, 2011

Prince Charitable TrustsRavenswood Health Care FoundationREAM FoundationS. Downey FundSauganash Community ChurchSisyphus Supporting FoundationSusan G. Komen for the CureVNA FoundationW.P. and H.B. White FoundationWashington Square Health FoundationWinnetka Congregational Church

Matching GiftsAARPAEGON Transamerica FoundationCharter One BankCME FoundationDeutsche BankPepsico FoundationWashington Post Company

Individual Gifts $10,000 and aboveAnonymous Michelle Gittler and Lee Francis

$5000 - $9999 Lois and John Sachs Jill Simon Svoboda and John Svoboda $1000-$4999 Anonymous Matt Aaronson Ellen and Michael Alter Bonnie and Michael Balkin Helen and Duane Binns Carol and Saul Cohen Judith Neafsey and Terrence Conway David Cugell Ferdinand DeCrendt Stacy and David Dobreff Anne and Bill Fraumann Steven Geiermann Sara and Laurence Herman Joan and Bill Kistner Catherine Kallal and Maurice LemonNancy and Paul Maddrell Michele and Brian Marsella Sarah and Eric Mayeda Jack Murchie Deborah Gillaspie and Frederick Sturm Alice Swider Darryl Tom Anton Valukas Miriah Plawer-Volmerding and Matt Volmerding Mark Waymack Clara Orban and Elliot Weisenberg Jodi and Timothy Zoph

$500-$999 Rosalie Alicea Tony Belcore Lisa Kearney and Richard Bolliger Ana Maria Soto and Gerardo Cardenas Michael Cole Theresa and Phillip Cothern Ann and Theodore Doege Sara and James Downey Ruth Gorton Maura and James Hagestad Carol and Robert Hirschtick Louise Berner-Holmberg and Michael Holmberg Luz and Ed Jimenez Sherry and Alan Koppel Michael Leopardo Stacy and Peter Lindau Sara Segal Loevy and Steven Loevy Antonia Contro and George Marquisos Jeanette Sublett and Langdon Neal Andrew Nussbaum Katie and John Palmer Susan Swider and John Rogers Mardge Cohen and Gordon Schiff Susan and Dwight Sipprelle Chris and Eric Strobel Mary Ittelson and Rick Tuttle Mala and Sudesh Vohra Julie and Mark Zerwic $250-$499 Ann and David Baker Daniel Battista Carol Becker Beth and Jim Benson Elle and Tim Bruno Lacinda Hummel and David Buchanan V. Carnes Ronda and Alan Channing Anne and Robert Clancy Melvyn Cohen Jill Corcoran Kristi Kirschner and Raymond Curry Linda Cushman Elizabeth Lynn Gordon and Kevin Dunphy Nancy and James Foody Jason Grinter Linda and Robert Hauser Therese Fafard and Nathan Heilman Iliana Mora and Bodee Kittikamron Beth and Jeffrey Kopin Susan Koralik Gloria Kot Daniel Krause Keith Kudla Jill and Lewis Landsberg Deborah Lanzty Talpos Esther and Carlos Leal Luis Leon James Lifton

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1.9 MILLIONEstimated number of Chicago area residents under 65 who do not have health care

21,838Number of women’s health visits to Erie Family Health Center last year

Blaz Lucas Peter Mayock Roberta Strickler and David Meyers Alissa Mitchell John Moyer Shannon and John O’Brien Darin O’Connor Harnisch Lisa Paccione Barbara and Benjamin Parker Marcia Powers Celena Roldan Garrick Smothers Teresa and Ghassan Souri Paul Stieber Paul Svoboda Elizabeth Tisdahl Daniel Tounsel Milona and Kevin Van Kanegan Carol Waugh Sabrina Woods Rebecca Wurtz Georgi and Charles Yost $100-$249 Anonymous (2) James Alexander Stephanie and Andy Andrews Juana Ballesteros Christina Banzon Karen Batia Ben Belcore Emily Benfer Benjamin Berk David Berkey Micah Berry Stacy Bilharz Barbara Blaine Nancy Bock Roberta and John Buchanan John Burke Celeste Castillo Courtney and Frank Castillo Diane Cesarone Carolyn and Robert Clarick Julie Weber-Coffman and Amos Coffman Matt Cohlmia Jeffrey Coney Johanna Dalton Larry Damron Daniel Derman Ariel and Steven Derringer Reshma Dhake Jennifier Dienes Vera Rigolin and Keith Dunn Ian Elliott Andrew Epstein Ricardo Estrada Arlene Grosvenor-Evans and Caswell Evans Janet Ferguson Mary Flynn Jane Perrin and Steven Fox Justin Funk Shirley George Erin Gidcumb Carol and Marvin Gittler Shari and John Glynn Chris and Scott Gordon Adina and Kevin Greenberg

Barbara and Richard Greenberg Susan Greene Dorothy Greiner Michael Gustafson Caroline Hall Yolanda Hendrix Flavia Hernandez Richard Holba Timothy Johnson Geralynn Kahn Kamala Krakover Brian Lambert Lewis Lampiris Victor Lang Kathy and Bill Langley David Le Breton Rose Navarro and Ronald Leahy Elizabeth Lippitt Jose Lopez Maria del Mar Puentes and Andres MaflaRuth Mandel Keri and Dean Manheimer Frank Marchiori Marisol Martinez Suzanne and Jon Mayeda Leonard Messner Jean and Bob Meyers Dawn Miller Alejandro Molina Luz and Julio Mora Laura and Robert Murphy Tom Murray Sara and Edward Naureckas Christina O’Connor Kathleen and Stephen O’Loughlin Cybele Ghossein and Rod Passman Gail Patrick Amy and Paul Pedersen Victoria and Joseph Persky Kate Maehr and Samuel Pickering Betsey and Dale Pinkert Norma Polanco-Boyd Scott Powrie Toni Preckwinkle Teresa Ramos Lily Rose Joe Sampson Dawn Sanks Ed Sarden Jeanne and John Scanlan Angel Scheider Jacqueline and Joe Shubitowski James Smith Gerri Smothers Mary Sommers Gregg Stauber Amy Stewart-Smith Janina Levy and James Strait Kathryn Sullivan Cathy and Christopher Swider Lee Tockman Mark Upton Janice Valukas Arvydas Vanagunas Judith Haasis Velcich and Bruno VelcichElizabeth Westhoff Tina Wheat Steve Whitman

Theresa Wilhelm Linda and R. Stephen Willding Stephanie Willding Betty Williams and Carrie Jo Williams Jill Garling and Thomas Wilson Deborah Wright-Powell Mohammed Zaffarkhan Anaadriana Zakarrija Maria Mora and Carlos Zambrano James Zimmerman Up to $100 Anonymous (8)Antonio AcunaBruce AginShubha AhyaJulie and Brian Alcala Miriam Al-ShawafNancy ArmourMatt ArnoldyTaryn and Daniel AronsonKatherine AshleyBeth Valukas and Peter BarashLauren BaroneKim BartolomucciEthel BattleKaren BerensonAngela and Roy BlileyKimberley BoldenAnna BrownElizabeth BrunoSarah BurkeHannah BurleyD. Craig CathcartJacqueline CervantesLauren ChrismanCigdem CicekogluTom CohlmiaValerie and Kevin ComprelliMarissa ConradKamala and William Cotts Janet Silverberg Dale and Foster Dale Charese DavidSandra DestefaroPamela Bondy and Yonah DokarkerChad DonaubauerSusan Becker DoroshowNancy DrewRachel DzialloMina EscutiaJasmine FilcaJeff FitzerNoel FrankDavid FrankelMary and Tom FrechVasiliki FrigaCaryn GernesMildred GoldsteinPilar GonzalezSteve GorodetskiyRian HackerAnita HalvorsenEllis HandfordKimberly HaumannJunia Gratiot Hedberg and C. Anderson Hedberg Josephine HernandezKatie Hill

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Arthur HoffmanHolly HudsonJuan Fernando JaureguiClaudia JimenezBetsy JohnsonMichele and Eric Johnson Tim JonesHajin KimDana KoltonBen KutyloAndrienne LangeJill LaskowskiTom LevinJolynne LitzenbergerSusana and John LopatkaBrian LumErin MacPheeCatherine MalvaRoger MartinGloria and Glen Mazade Donald McBrideKathryn and Bruce Miller Christine MisiakProco Joe MorenoCecilia MowattJean NavarroKatherine NelsonLora OldhamBridget O’NeillMary PainderMiguel PalacioJeff PanzerJennie PinkwaterChristy PrahlRoberta RakoveAdam RehmerPamela RhoadesBetsy RinghamRoz RobertsMary RodinoJoAnn and Terry Rogers Madeline Roman-VargasAmy SalascheAmelia Madrigal and Roberto SaldanaMargaret and James SchlegelJen SchneiderAmy SchroederOlga ShudraJanece SimmonsSharon SimonEmily SmithJames SnyderDore and Robert SobelHilmon SoreyRebekah StevensMary and Ray SwiderMary SzczepanskiElizabeth TarabourMichael TeleskyAntoinette and Alexander ThieleJune ThomasMaria Fernanda TorresSocorro TorresSandra TrabackBeth Truett HaagenMargaret TrufantHumberto UribeAntonio VargasJohn VazquezAndrea VelardoAna Lilia VivarTom WifflerCatherine YehleRobert ZakJohn Zielinski

Staff GiftsMarisol AbarcaYvette AdornoRosa AlejandrePricilla AlvaradoRosa AlvaradoElizabeth AlvearCarleen AmarilloMario AndradeCynthia ArceAdriana ArroyoMara ArroyoZizi AtiaNahiris BahamonKate BalsleyJoanna BauerMarysol BerriosLillian BevisMarilyn BonillaGloria BordoyClaudia BurchinalMarian ByrdJasmine CadizHenry CastroVeronica CastroAna CesanMaria Christina ChavezJeanette ClaytonMatt CohenGrace CorralAlejandro CruzLizette DavilaMegan DePumpoAdriana DiazMonica DiazOscar DiazPatricia DiazAdrian DuarteDeborah EdbergNancy B. EdwardsLeonor EspadasSonia EsparzaVictoria FernandezRocio FierroShirley FitzgeraldSheila FlemingHugo FloresSara FloresNaomi FranklinDayana GarciaDiana GarciaRachael Godinez WallaceMiguel GomezErika GonzalezIliana GonzalezIris GonzalezJohanna GonzalezTiosha GossLiliana GrisalesYesenia GutierrezZandra GutierrezAlma D. HerreraNorma HerreraRosaura HerreraYammily HidalgoAngelica IrigoyenTimikia JonesClaribel LanderosIris LopezKenia LopezLizette LopezSusana LopezJulia LukomnikLula Lynn-Aladuge

Emily MacDonaldAndrea’ MackeyPat MaierDalines MarreroMaria Matias-AreizagaYenny MazonGabriela MedinaIvette MedinaJacqueline MedinaYamile MendezDeborah E. MidgleyGlenda MonterrosoEsther MoralesCindy NguyenSonia NievesKarla I. OrtizMonica OrtizHeidi OrtolazaAdelaeda PaganMaritza PantojaSandra PenaDiana PerezMaria PerezPatricia PerezErica PlaisierSara PolonskyJoyce QuezadaRosita RamirezTeresa RamirezJosette RamosLauren RanalliJessica RenteriaDulce RobersonMaria RochaCamila RodriguezCarmen RodriguezMarcelina RodriguezMargarita RosadoAngkana RoyAraceli RuedaAlmudena RuizJessica N. SanceAngelica SanchezNori SantiagoMaribel Schmidt RamosCristine SerranoErika SerranoJaclyn Sharratt-SmithMichele ShubitowskiAna R. SigdaIvonne SilvaSoleak SimJoann SimmonsSandra SmallIliana SolorzanoCatherine StewartLynette SuarezAmaryllis TorresSandra TorresIdamaris ValcarcelEduardo Valentin-PerezAmy ValukasRobert VanTreeckLisbeth VarelaBeatriz VargasRocio Vargas-GaricaMichelle VazquezDia Velasquez-PescettoDavid VelezVanessa VeraAmy VreeJamie ZalkusClaudia Zuber

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In-Kind ContributionsAkiraArt and Science SalonBears CareBest Western Plus Hawthorne TerraceBradford Renaissance PortraitsBroadway in ChicagoElizabeth BrunoLacinda Hummel and David BuchananClaudia BurchinalCabot Creamery CooperativeCasamar SuitesChicago CubsChicago Red StarsChicago SkyComfort InnCorePower Yoga BucktownCorePower Yoga South LoopLinda CushmanDana Hotel and SpadaVinci GroupDrake HotelGymboreeHyatt Regency McCormick PlaceImagetec LPIntermixJW Marriott Chicago HotelKafka Designs, Inc.Kelly Cardenas SalonLettuce Entertain You RestaurantsBrian P. and Michele MarsellaMaria Matias-Areizaga

Eric J. and Sarah MayedaMurphy Packaging, Inc.Gail PatrickPeninsula ChicagoPreventacareAbby ProvusPRP Wine InternationalRadio Flyer, Inc.Red 7 SalonRenaissance HotelNeeta RochlaniSam’s ClubDebbie SharpeJill Simon and John SvobodaPaul UnderwoodStephanie Willding

Corporate Sponsors

Salud in the City

Ice Miller, LLPJewel-OscoOne Equity PartnersCharlotte and Richard Smith

Golden Toothbrush Awards

American Dental AssociationAon FoundationSteven GeiermannKrause ConstructionLeal and Associates, Inc.Leopardo CompaniesMetLifeNorthern Trust BankRadio Flyer, Inc.Ungarretti & HarrisUnitedHealthcareUNUMUrban Partnership Bank

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Centro de Salud ErieErie Family Health Center

Trust. Heal. Care.

Brian P. Marsella, ChairAna Maria Soto, Vice ChairEric Mayeda, TreasurerDeborah B. Wright-Powell, Secretary

Matthew AaronsonThe Boston Consulting Group

Rosalie AliceaReyes Holdings, LLC

Celeste Castillo

Jacqueline CervantesSears Holding Corporation

Michael ColeUnitedHealthcare of Illinois

Linda Cushman

Pilar Gonzalez

Maria L. Hernandez

Juan Fernando Jauregui

William G. KistnerNorthwestern Memorial Hospital

Luis LeonHyatt RegencyMcCormick Place

Amelia Madrigal

Brian P. MarsellaAetna, Inc.

Eric MayedaThe Chartis Group

Michael J. O’ConnorAon Corporation

Rev. Ed SardenChristian Church Center

Ana Maria Soto

Jill Simon Svoboda

Darryl TomQuintairos, Prieto, Wood & Boyer, P.A.

Daniel J. Tounsel IIINorthwestern Memorial Hospital

Humberto UribeCity Colleges of Chicago

Ana Lilia Vivar

Katherine Wilson

Deborah B. Wright-PowellHinsdale Central High School

Julie ZerwicUniversity of Illinois at Chicago

Erie Family Health Center Board of DirectorsFiscal Year 2011

Erie Family Health Center Junior BoardFiscal Year 2011

ElleBrunoMatt CohlmiaDoug Henning

Jesse McEwenKelly Scott-FloodLuis Leon

Mary Beth MurphyEmily Smith

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On behalf of the 37,000 low-income, uninsured and underinsured Chicagoans who found a

medical and dental home at Erie in FY11, we thank you for your continued

commitment and support.

Centro de Salud ErieErie Family Health Center

Trust. Heal. Care.

Centro de Salud ErieErie Family Health Center

Trust. Heal. Care.

view our videos on vimeowww.vimeo.com/erie

find us on facebookwww.facebook.com/eriefamilyhealth

follow us on twitterwww.twitter.com/eriefhc1701

comment on our blogwww.eriefamilyhealth.org/bpm

Erie Family Health Center • 1701 West Superior St. • Chicago, Illinois 60622 • 312.666.3494 • www.eriefamilyhealth.org

TRUST

HEAL

CARE

At Erie Family Health Center, we believe health care is a right, not a privilege.

Our mission is to provide accessible, affordable and high quality health care for those in need.