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20112012AnnualReport
2011 - 2012Annual Report
2
INTRODUCING CAR SHARING
Since the car share program’s arrival in early 2011, the success of Zipcar on campus has blazed the trail for Austin Zipcars. This program lets students, faculty, and staff access Zipcars around campus that can be reserved by the hour or day, and gives the com-munity yet another reason to leave their cars at home. In its launch, the program included eight cars in three campus locations, expanding to nine cars in four locations by the summer of 2012. Zipsters were all over campus, as 661 university students, faculty, and staff became Zipcar members.
Alternative Transportation
BUS RIDERSHIP STATISTICS
BUSES 09/10 10/11 11/12
E-Bus 230,275 208,114 215,305
Mainline 2,369,740 2,580,934 2,623,808
Shuttles 5,359,496 5,255,502 4,639,440
TX EXPRESS 09/10 10/11 11/12
Dallas 3,463 2,913 3,645
Houston 2,694 1,797 1,712
San Antonio — 195 484
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Parking & Transportation Services
Alternative TransportationALTERNATIVE VEHICLE STATISTICS
09/10 10/11 11/12
Carpool-Members 1,079 1,109 1,116
Carpools 420 430 430
Car Share Members — — 661
2011 - 2012Annual Report
4
GARAGE PARKING INVENTORY
SPACE TYPE 09/10 10/11 11/12
D 101 101 101
U 36 36 36
5 Minute 43 43 43
Standard 7,979 7,979 7,979
TOTAL CAPACITY 8,159 8,159 8,159
Garage Parking
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Parking & Transportation Services
IMPROVED GARAGE PAYMENT OPTIONS
Garages across campus upgraded pay machines last year to meet Payment Card Industry (PCI) compliance. Along with the upgrade, communications were improved, credit cards processed faster, and security was increased. Customers in Brazos Garage also got added convenience with two new pay-in-the-lane stations at the gate. These stations joined the other nine pay-in-the-lane stations throughout eight garages, where customers can have a drive-thru experience when processing their tickets.
GARAGE CUSTOMERS
09/10 10/11 11/12
Cashier 463,683 389,025 380,198
Pay Station 160,397 253,595 257,812
Share Pass 73,233 62,201 58,679
Event 99,864 57,121 48,904
TOTAL 797,177 761,942 745,593
2011 - 2012Annual Report
6
BIKEUT
BIKE REGISTRATION 09/10 10/11 11/12
New 2,967 2,626 2,355
Active 10,813 11,563 10,903
BIKE PARKING 09/10 10/11 11/12
Lockers — 64 64
Racks — 476 554
TOTAL CAPACITY — 4,386 4,802
BIKE AUCTION 09/10 10/11 11/12
Number for Auction 199 161 162
Number Sold 177 138 156
High Bid — $300 $250
Average Bid $67 $60 $43
TOTAL SALES $11,802 $8,260 $6,800
BIKEUT ADDED AMENITIES
Overcrowded racks were eased with the addition of 78 new racks across campus by PTS’s BikeUT. These racks added enough space for over 400 more bikes. Along with space, ten of the new racks included air pumps so cyclists could keep their bikes riding any time of the day or night. The new Dero Fixit station also allowed bike maintenance at the community’s convenience. Located on Speed-way Plaza, near The Kickstand bike hub, cyclists could now hang their bike from the stand and access at-tached tools to make repairs 24/7.
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Parking & Transportation Services
BikeUT
2011 - 2012Annual Report
8
FLEET OFFERS ALTERNATIVE FUELS
With an eye to the future, fleet com-pleted a grant-funded project to convert one of the university fuel tanks from unleaded gasoline to E85. Since the conversion, the university has reduced its carbon footprint and emissions with over 50,000 gal-lons of E85 dispensed. Along with the E85 project, the fueling stations at Manor Rd and Pickle Research Campus were upgraded from rusted 1950s era pumps to modern facilities worthy of a world-class university.
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Parking & Transportation Services
FLEET № OF UNITS
VEHICLE TYPE 09/10 10/11 11/12
Passenger Cars 38 37 37
Heavy-Duty Trucks 20 19 19
Sport Utility Vehicles 79 81 84
Cargo Vans 67 65 69
Light-Duty Trucks 185 186 177
Light/Medium Trucks 94 98 96
Medium-Duty Trucks 33 32 31
Mini-Vans 84 85 76
Buses < 15 Passengers 1 1 1
Buses < 29 Passengers 1 1 1
TOTAL 602 605 591
FLEET AVERAGE AGE IN YEARS
VEHICLE TYPE 09/10 10/11 11/12
Passenger Cars 6.30 8.68 7.90
Heavy-Duty Trucks 10.27 17.10 17.81
Sport Utility Vehicles 7.38 7.84 8.56
Cargo Vans 8.35 8.05 8.56
Light-Duty Trucks 9.45 9.74 9.55
Light/Medium Trucks 9.83 9.86 10.81
Medium-Duty Trucks 11.64 12.70 12.97
Mini-Vans 10.27 10.20 10.41
Buses < 15 Passengers 7.94 9.00 10.00
Buses < 29 Passengers 14.96 15.00 16.00
TOTAL 9.18 9.72 9.96
Fleet
2011 - 2012Annual Report
10
FOCUSED ON CUSTOMER SERVICE
The enforcement team interacts with more people daily than any other part of PTS. Whether greeting people enter-ing campus at the kiosks, assisting someone with a dead battery, or han-dling the delicate interaction of placing boots and issuing citations, customer service is all part of the job. In the past year, enforcement started monthly training sessions for regulations, equipment usage, and auto assistance calls; cross training between kiosk guard and enforcement duties; and a monthly employee recognition program to keep a customer friendly face for PTS employees on the front line.
APPEALS
09/10 10/11 11/12
Upheld 3,335 3,138 3,474
Reduced 2,654 3,012 1,958
Warning 1,340 1,479 1,943
Voided 109 108 103
CITATIONS
09/10 10/11 11/12
Paid or Resolved 31,664 31,185 25,146
Unpaid or Unresolved 5,092 4,219 6,323
TOTAL 36,756 35,404 31,469
Enforcement
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Parking & Transportation Services
Enforcement
2011 - 2012Annual Report
12
PERMIT PRICES
PERMIT TYPE & DESCRIPTION 09/10 10/11 11/12
A Faculty/Staff—General Surface $138 $138 $138
ANEvening Shift Employee—Garage $60 $60 $60
Evening Shift Employee—Surface $30 $30 $30
C Student—General Surface $110 $110 $120
C+ Student—Surface & Evening Garage $170 $170 $180
DFaculty/Staff with Disabilities $138 $138 $138
Students with Disabilities $110 $110 $120
E Exercise/Gym Member $108 $108 $108
FFaculty/Staff—Lot Specific $464 $464 $464
Faculty/Staff—Garage Specific $408 $408 $408
F21 Athletics Faculty/Staff $775 $775 $775
F99 Dean $775 $775 $775
FDP Departmental $464 $464 $464
M Motorcycle $66 $66 $69
N* General Evening Surface $36 $36 $36
N+ General Evening Surface & Garage $60 $60 $60
O Administration $775 $775 $775
R
Student Univ. Resident—Fall & Spring Semesters for Manor Garage $677 $677 $677
Student Univ. Resident—Fall & Spring Semesters for San Antonio, San
Jacinto, Speedway, Or Trinity Garage$705 $705 $705
Student Univ. Resident—Fall & Spring Sem. for Brazos or 27th St. Garage $743 $743 $743
Student University Resident - Single Semester for Manor Garage $376 $376 $376
Student Univ. Resident—Single Sem. for San Antonio, San Jacinto,
Speedway, or Trinity Garage$392 $392 $392
Student Univ. Resident—Single Semester for Brazos or 27th St. Garage $413 $413 $413
Student University Resident—Summer Garage-Specific $170 $170 $170
S
Student Commuter—Annual Garage-Specific $602 $602 $602
Student Commuter—Single Semester Garage-Specific $287 $287 $287
Student Commuter—Summer Garage-Specific $131 $131 $131
T Temporary Varies Varies Varies
TDFaculty/Staff with Temporary Disabilities $12/mo $12/mo $12/mo
Students with Temporary Disabilities $10/mo $10/mo $10/mo
U University Vehicle $0 $0 $0
V Vendor $464 $464 $464
VIP Vips $10* $10* $10*
VSP Visitor Scratch-Off (valid for one day each) $5 $5 $6
*paid by department requesting
Statistics
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Parking & Transportation Services
PERMIT SALES
FACULTY & STAFF PERMITS 09/10 10/11 11/12
A 4,689 4,555 4,603
AN 250 257 267
D 309 296 299
F (garage) 4,493 4,459 4,369
F (surface) 1,769 1,780 1,790
F21 94 99 93
F99 16 17 18
M 484 509 486
N 45 69 126
N+ 82 166 148
O 78 75 77
TD 395 380 364
SUB-TOTAL 12,704 12,662 12,640
STUDENT PERMITS 09/10 10/11 11/12
C 5,627 5,361 5,143
C+ 1,337 1,252 1,191
D 80 78 93
M 597 577 549
N 231 253 298
N+ 875 1,007, 1,180
R 1,710 1,739 1,553
S 2,688 2,965 2,903
TD 42 23 32
SUB-TOTAL 13,187 13,255 12,942
OTHER PERMITS 09/10 10/11 11/12
D 18 5 12
E 390 392 388
FDP 380 250 249
M (non-affiliates) 15 4 18
N (non-affiliates) 8 8 9
N+ (non-affiliates) 28 17 18
T 1,726 1,860 1,627
TD 42 23 32
U 375 351 349
V 93 96 98
VIP 184 198 218
VSP 3,315 2,623 2,471
SUB-TOTAL 6,574 5,827 5,957
TOTAL 32,465 31,744 31,070
Statistics
2011 - 2012Annual Report
14
PARKING INVENTORY
SURFACE 09/10 10/11 11/12
A 1,015 977 1,038
C 886 887 865
D 399 394 440
F 1,738 1,785 1,605
F99 17 17 19
M Zones 31 30 29
O 61 57 59
Longhorn* 2,001 1,960 2,000
Loading Zone 207 216 214
Meters 50 54 54
Official Visitor 478 483 479
Other 369 421 409
U 447 435 440
SUB-TOTAL 7,699 7,716 7,651
GARAGE 09/10 10/11 11/12
D 101 101 101
U 36 36 36
5-minute 43 43 43
Standard 7,979 7,979 7,979
SUB-TOTAL 8,159 8,159 8,159
TOTAL 15,858 15,875 15,810
* available for use to any UT permit holder
FINANCIAL HIGHLIGHTS
REVENUE 09/10 10/11 11/12
Garage Parking $9,516,818 $9,763,119 $9,760,882
Surface Parking $4,062,042 $3,628,466 $3,625,379
Other—Vending, Events, Misc. $3,033,774 $3,478,409 $3,738,305REVENUE-TOTAL $16,612,634 $16,869,994 $17,124,566
EXPENSES 09/10 10/11 11/12
Salaries & Wages
A/P $412,566 $440,317 $458,631
Classified $3,364,117 $3,454,374 $3,487,006
Wages $905,953 $742,082 $735,966
Fringe $1,135,814 $1,173,387 $1,264,635SALARIES & WAGES-TOTAL $5,818,450 $5,810,160 $5,946,238
ExpensesCapital $553,469 $542,154 $324,723
Operating $8,021,594 $8,199,046 $9,958,168
EXPENSES-TOTAL $14,393,514* $14,551,361 $16,229,130
NET INCOME $2,219,120* $2,318,633 $895,436
ANNUAL DEBT SERVICE $6,144,063 $6,358,098 $6,336,045
* $1,716,969.21 outstanding debt shuttle bus services. Due in August 09/10 not billed
Statistics
15
Parking & Transportation Services
STAFF STATISTICS
GENDER FULL—TIME PART—TIME
Male 81 43
Female 25 59
ETHNICITY FULL—TIME PART—TIME
White 66 27
Hispanic 20 31
Black 13 33
Asian 2 7
Native American 2 0
Not Given 3 4
VENDING ROYALTIES
09/10 10/11 11/12
Coke $142,400 $161,003 $155,181
Pepsi $67,400 $61,508 $60,607
Canteen $86,249 $26,845 —
Lone Star $7,084 $1,517 —
McLiff — $63,594 $116,307
TOTAL $303,133 $314,467 $332,094
Statistics
2011 - 2012Annual Report
Parking & Transportation Services