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8/8/2019 2010 Leadman Seminar (Frontline Leaders)
1/24
Company
LOGO
www.company.com
First Electro Dynamics CorporationFirst Electro Dynamics Corporation
PREPARING FORPREPARING FOR
SUCCESSSKILLS/COMPETENCIES/SUCCESSSKILLS/COMPETENCIES/CHARACTERISTICS OF ACHARACTERISTICS OF A LEADERLEADER
Engr. Rey Robles,Engr. Rey Robles, REE/MMREE/MM--EMEM
FEDCOR
8/8/2019 2010 Leadman Seminar (Frontline Leaders)
2/24
Company
LOGO
www.company.com
FEDCOR
SKILLS CATEGORIES
Technical Human Relations
Conceptual
Decision-makingskills
THE SKILLS a SUPERVISORTHE SKILLS a SUPERVISOR
NEEDSNEEDS
8/8/2019 2010 Leadman Seminar (Frontline Leaders)
3/24
Company
LOGO
www.company.com
FEDCOR
SKILLS CATEGORIES
Technical
Human Relations
Conceptual
Decision-makingskills
THE SKILLS a SUPERVISORTHE SKILLS a SUPERVISOR
NEEDSNEEDS
8/8/2019 2010 Leadman Seminar (Frontline Leaders)
4/24
Company
LOGO
www.company.com
FEDCOR
TECHNICAL SKILLS
Translate the skillsandabilitiesofstaffmembers
intosuccessfullymetorganizationalgoals
Specializedmechanicalorscientificknowledge
Simplyinvolve knowledge ofparticularprocedures
requiredinyourworkplace.
Example:
You give task instructions to one of your staff,
stating how you would like a job to be done
SKILLS CATEGORIESSKILLS CATEGORIES
8/8/2019 2010 Leadman Seminar (Frontline Leaders)
5/24
Company
LOGO
www.company.com
FEDCOR
HUMAN RELATIONS SKILLS
Abilitytocommunicate withothers
Understandthe people youworkwith Motivate them
Resolve thatinevitablyarise
Example:You Stop to chat with one of your staff members atthe water cooler and ask how the sore leg is comingalong
SKILLS CATEGORIESSKILLS CATEGORIES
8/8/2019 2010 Leadman Seminar (Frontline Leaders)
6/24
Company
LOGO
www.company.com
FEDCOR
CONCEPTUAL SKILLS
Translate broadorganizationalgoalsinto
departmentaltargets Influence stafftoperformtheirdailytasksinwaysthatwillbestmeetorganizationalgoals
Example:
You explain to your staff how new procedure forprocessing shipping requests is going to help bothyour own departmental and the shippingdepartment meet organizational goals
SKILLS CATEGORIESSKILLS CATEGORIES
8/8/2019 2010 Leadman Seminar (Frontline Leaders)
7/24
Company
LOGO
www.company.comFEDCOR
DECISION-MAKING SKILLS
Howyoucanbestmatchthe effortsofyourstaffwithoverallgoalsandstructure ofyour
organization
Example:You finalize the holiday sked for your staff
SKILLS CATEGORIESSKILLS CATEGORIES
8/8/2019 2010 Leadman Seminar (Frontline Leaders)
8/24
Company
LOGO
www.company.comFEDCOR
BECOMING A SUPERVISOR-
CHARACTERISTICS
Positive attitude Ethical
Leadershipandteambuildingskills
Job-relatedskillsandknowledge
Goodcommunicationskills Delegationskills
Strongdesire tosucceedassupervisor
PREPARING FOR SUCCESSPREPARING FOR SUCCESS
8/8/2019 2010 Leadman Seminar (Frontline Leaders)
9/24
Company
LOGO
www.company.comFEDCOR
POSITIVE ATTITUDE
A positive attitude canfostergoodteammorale andhelpbuild rapportwithmembers
Theywilltake the cue fromyouintheirown
attitude
CHARACTERISTICS OFCHARACTERISTICS OF
SUCCESFUL SUPERVISORSSUCCESFUL SUPERVISORS
8/8/2019 2010 Leadman Seminar (Frontline Leaders)
10/24
Company
LOGO
www.company.comFEDCOR
ETHICAL
Actwithfairnessandintegrity Yourstaffneedtoknowtheycantrustyou
andthe standardsyouset
Especiallywhenyouhave tomake
unpopulardecisionsforthe goodoftheorganizations
CHARACTERISTICS OFCHARACTERISTICS OF
SUCCESFUL SUPERVISORSSUCCESFUL SUPERVISORS
8/8/2019 2010 Leadman Seminar (Frontline Leaders)
11/24
Company
LOGO
www.company.comFEDCOR
LEADERSHIP AND TEAM-BUILDING SKILLS
Buildstrongworking relationshipwiththemembersofthe team
Developtheir employeestomeettheirown
goalsaswellasgoalsofthe organization
CHARACTERISTICS OFCHARACTERISTICS OF
SUCCESFUL SUPERVISORSSUCCESFUL SUPERVISORS
8/8/2019 2010 Leadman Seminar (Frontline Leaders)
12/24
Company
LOGO
www.company.comFEDCOR
JOB-RELATED SKILLS and KNOWLEDGES
Buildstrongworking relationshipwiththemembersofthe team
Developtheir employeestomeettheirown
goalsaswellasgoalsofthe organization
CHARACTERISTICS OFCHARACTERISTICS OF
SUCCESFUL SUPERVISORSSUCCESFUL SUPERVISORS
8/8/2019 2010 Leadman Seminar (Frontline Leaders)
13/24
Company
LOGO
www.company.comFEDCOR
GOOD COMMUNICATION SKILLS
Letyourteammembersknowwhatyouexpectofthem
Be readytolistentotheirconcernsand
ideas
Responsible forkeepingyouteamaswellashigherlevelmanagementinformedabout
yourteamsperformance
CHARACTERISTICS OFCHARACTERISTICS OF
SUCCESFUL SUPERVISORSSUCCESFUL SUPERVISORS
8/8/2019 2010 Leadman Seminar (Frontline Leaders)
14/24
Company
LOGO
www.company.comFEDCOR
DELEGATION SKILLS
Youll relyonyourstaffstechnicalskillsmore thanyourowntogetworkcompleted
Knowingwhenandwhattodelegate, andto
whomare criticalfactors
Be sure give creditfora jobwelldone
CHARACTERISTICS OFCHARACTERISTICS OF
SUCCESFUL SUPERVISORSSUCCESFUL SUPERVISORS
8/8/2019 2010 Leadman Seminar (Frontline Leaders)
15/24
Company
LOGO
www.company.comFEDCOR
STRONG DESIRE TO SUCCEED AS A
SUPERVISOR
Being realisticandinformedaboutthe roleofthe supervisor
Aboutyourownskillsandmotivation
Willhelpyoudecide whetheryouhave the
strongdesire tomeetitschallenges
CHARACTERISTICS OFCHARACTERISTICS OF
SUCCESFUL SUPERVISORSSUCCESFUL SUPERVISORS
8/8/2019 2010 Leadman Seminar (Frontline Leaders)
16/24
Company
LOGO
www.company.comFEDCOR
F Forward Looking
The abilityto
anticipate the
implicationsandconsequencesof
situationandtake
appropriate action
tobe preparedforpossible
contingencies
BEHAVIORAL
MANIFESTATION
a. Know your customersand their needs
b. Measure and record
your customer
satisfaction level
c. Anticipates and
addresses customers
needs and requirements
d. Ready solutions to the
problem
FEDCOR LEADERSHIP BRANDFEDCOR LEADERSHIP BRAND
8/8/2019 2010 Leadman Seminar (Frontline Leaders)
17/24
Company
LOGO
www.company.comFEDCOR
E Passionfor Excellence
Quality
consciousness
Analyticalthing
BEHAVIORALMANIFESTATION
a. Participates in formal
training and developmentprogram for yourself
b. Implement practices andprocesses that driveaccountability
c. Translates strategies into
specific goals, tactics, actionplans and deliverables
d. Keep people focused
e. Moves quickly to eliminateroadblocks
FEDCOR LEADERSHIP BRANDFEDCOR LEADERSHIP BRAND
8/8/2019 2010 Leadman Seminar (Frontline Leaders)
18/24
Company
LOGO
www.company.comFEDCOR
E Entrepreneurship
The ability to look
for and seize
profitable businessopportunities;
willingness to take
calculated risks to
achieve businessgoals
BEHAVIORAL
MANIFESTATION
a. Looking foropportunities for
growth/improvement
FEDCOR LEADERSHIP BRANDFEDCOR LEADERSHIP BRAND
8/8/2019 2010 Leadman Seminar (Frontline Leaders)
19/24
Company
LOGO
www.company.comFEDCOR
D Delegate and Develop
The abilityto
delegate
responsibilityandtoworkwithothers
andcoachthemto
developtheir
abilities
BEHAVIORALMANIFESTATION
a. Communicate the
organization and dept.objectives
b. Have a regularschedule of staffmeetings
c. Address performanceproblems immediately
d. Formulate new hiresstart-up plans
d. Knows how to motivate
FEDCOR LEADERSHIP BRANDFEDCOR LEADERSHIP BRAND
8/8/2019 2010 Leadman Seminar (Frontline Leaders)
20/24
Company
LOGO
www.company.comFEDCOR
D Data Driven
The abilityspeaks
withdata
BEHAVIORAL
MANIFESTATION
a. Avoid speculativeactions
b. Establish clear
objectives with your
department
FEDCOR LEADERSHIP BRANDFEDCOR LEADERSHIP BRAND
8/8/2019 2010 Leadman Seminar (Frontline Leaders)
21/24
Company
LOGO
www.company.comFEDCOR
C Change Agent
The abilitytodemonstrate supportforinnovationandfororganizationalchangesneededtoimprove theorganization'seffectiveness;initiating,sponsoringandimplementing
organizationalchange;helpingotherstosuccessfullymanageorganizationalchange
BEHAVIORAL MANIFESTATION
a. Flexible
b. Good agent
c. Not a hindrance to the change
d. Implements or support variouschange management activities (e.g.communication, education, teamdevelopment, coaching)
e. Helps individual and groupsmanage the anxiety associated withsignificant change
EMPLOYEE BEHAVIORS
a. Personally develops a new
method or approachb. Proposes new approaches,methods or technologies
c. Develops better, faster or lessexpensive ways to do things
FEDCOR LEADERSHIP BRANDFEDCOR LEADERSHIP BRAND
8/8/2019 2010 Leadman Seminar (Frontline Leaders)
22/24
Company
LOGO
www.company.comFEDCOR
O Results Oriented
The abilitytofocus
onthe desired
resultsofonesownunitswork, setting
challenginggoals,
focusing efforton
goalsandmeeting
or exceedingthem
BEHAVIORALMANIFESTATION
a. Develops challenging butachievable goals
b. Periodically reviewobjectives and performancemeasures
c. Exert unusual effort overtime to achieve a goal
d. Has a strong sense ofurgent about solvingproblems and getting workdone.
e. Follow up problems andor commitments.
FEDCOR LEADERSHIP BRANDFEDCOR LEADERSHIP BRAND
8/8/2019 2010 Leadman Seminar (Frontline Leaders)
23/24
Company
LOGO
www.company.comFEDCOR
R Relationship Builder
The abilitytodevelop,maintainandstrengthenpartnershipswithothers
inside oroutside theorganizationwhocanprovide information,assistance andsupport
BEHAVIORAL
MANIFESTATION
a. Regularly spend time with
individuals in your group.
b. Actively work to improve
linkages with peers,
customers and suppliers
c. Know how people
reporting to you feel about
their job.
d. Provide regular time and
attention to your best
performers
FEDCOR LEADERSHIP BRANDFEDCOR LEADERSHIP BRAND
8/8/2019 2010 Leadman Seminar (Frontline Leaders)
24/24
Company
LOGO
www.company.com
Thanks
FEDCOR